Owner’s Manual
Installation and Operation
Model: Soho24B
NOTICE
DO NOT DISCARD THIS MANUAL
• Important operating
and maintenance
instructions included.
• Read, understand and follow
these instructions for safe
installation and operation.
• Leave this manual with
party responsible for use
and operation.
WARNING
WARNING: If the information in these
instructions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury, or death.
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• DO NOT store or use gasoline or other flam-
mable vapors and liquids in the vicinity of this
or any other appliance.
• CAREFULLY SUPERVISE children in same room as
fireplace.
• Alert children and adults to hazards of high temperatures.
• What to do if you smell gas
- DO NOT try to light any appliance.
High temperatures may ignite clothing or other flammable
materials.
• Keep clothing, furniture, draperies and other flammable
materials away.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas suppli-
er’s instructions.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fixed glass panel. DO
NOT operate the appliance with the barrier removed.
- If you cannot reach your gas supplier, call
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fitter.
See Table of Contents for location of additional Commonwealth
of Massachusetts requirements.
This appliance may be installed as an OEM installation in
manufactured home (USA only) or mobile home and must be
installed in accordance with the manufacturer’s instructions
and the manufactured home construction and safety standard,
Title 24 CFR, Part 3280 or Standard for Installation in Mobile
Homes, CAN/CSA Z240MH, in Canada.
Installation and service of this appliance should be
performed by qualified personnel. Hearth & Home
Technologies suggests NFI certified or factory trained
professionals, or technicians supervised by an NFI
certified professional.
This appliance is only for use with the type(s) of gas indicated
on the rating plate.
Heat & Glo • Soho24B • 2137-900 Rev. H • 10/08
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1
Table of Contents
1 Listing and Code Approvals
9 Gas Information
A. Appliance Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
B. Glass Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
C. BTU Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
D. High Altitude Installations. . . . . . . . . . . . . . . . . . . . . . . . . . 4
E. Non-Combustible Materials Specification. . . . . . . . . . . . . . 4
F. Combustible Materials Specification . . . . . . . . . . . . . . . . . 4
G. Electrical Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
H. Requirements for the Commonwealth of Massachusetts. . 5
A. Fuel Conversions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
B. Gas Pressures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
C. Gas Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
10 Electrical Information
A. Recommendation for Wire . . . . . . . . . . . . . . . . . . . . . . . . 30
B. Connecting to the Appliance. . . . . . . . . . . . . . . . . . . . . . . 30
C. Intellifire Ignition System Wiring. . . . . . . . . . . . . . . . . . . . 30
D. Junction Box Installation. . . . . . . . . . . . . . . . . . . . . . . . . . 31
2 Getting Started
11 Finishing
A. Design and Installation Considerations . . . . . . . . . . . . . . . 6
B. Tools and Supplies Needed . . . . . . . . . . . . . . . . . . . . . . . . 6
C. Inspect Appliance and Components. . . . . . . . . . . . . . . . . . 6
A. Facing Material. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
B. Mantel Projections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
3 Framing and Clearances
12 Appliance Setup
A. Selecting Appliance Location . . . . . . . . . . . . . . . . . . . . . . . 7
B. Mantel Projections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
C. Constructing the Appliance Chase. . . . . . . . . . . . . . . . . . . 8
D. Clearances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
A. Remove Shipping Materials . . . . . . . . . . . . . . . . . . . . . . . 33
B. Clean the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
C. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
D. Positioning Stones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
E. Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
F. Air Shutter Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
G. Reflective Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
4 Termination Locations
A. Vent Termination Minimum Clearances . . . . . . . . . . . . . . . 9
5 Vent Information and Diagrams
13 Operating Instructions
A. Vent Table Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
B. Use of Elbows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
C. Measuring Standards. . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
D. Vent Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
A. Before Lighting Appliance. . . . . . . . . . . . . . . . . . . . . . . . . 37
B. Lighting Instructions (IPI) . . . . . . . . . . . . . . . . . . . . . . . . . 38
C. After Appliance is Lit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
D. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . 39
6 Vent Clearances and Framing
14 Troubleshooting
A. Pipe Clearances to Combustibles . . . . . . . . . . . . . . . . . . 16
B. Wall Penetration Framing. . . . . . . . . . . . . . . . . . . . . . . . . 16
C. Vertical Penetration Framing . . . . . . . . . . . . . . . . . . . . . . 17
D. Install Attic Insulation Shield. . . . . . . . . . . . . . . . . . . . . . . 18
A. Intellifire Ignition System . . . . . . . . . . . . . . . . . . . . . . . . . 40
15 Maintaining and Servicing Appliance
A. Maintenance Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
7 Appliance Preparation
16 Reference Materials
A. Top Vent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
B. Securing and Leveling the Appliance. . . . . . . . . . . . . . . . 20
A. Appliance Dimension Diagram. . . . . . . . . . . . . . . . . . . . . 44
B. Vent Components Diagrams . . . . . . . . . . . . . . . . . . . . . . 45
C. Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
D. Limited Lifetime Warranty. . . . . . . . . . . . . . . . . . . . . . . . . 51
E. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
8 Installing Vent Pipe
A. Assemble Vent Sections. . . . . . . . . . . . . . . . . . . . . . . . . . 21
B. Assemble Slip Sections . . . . . . . . . . . . . . . . . . . . . . . . . . 22
C. Secure the Vent Sections. . . . . . . . . . . . . . . . . . . . . . . . . 22
D. Disassemble Vent Sections . . . . . . . . . . . . . . . . . . . . . . . 23
E. Install Decorative Ceiling Components . . . . . . . . . . . . . . 23
F. Install Metal Roof Flashing. . . . . . . . . . . . . . . . . . . . . . . . 24
G. Assemble and Install Storm Collar. . . . . . . . . . . . . . . . . . 24
H. Install RF4-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
I. Install Vertical Termination Cap . . . . . . . . . . . . . . . . . . . . 26
J. Install Decorative Wall Components . . . . . . . . . . . . . . . . 26
K. Heat Shield Requirements for Horizontal Termination . . . 26
L. Install Horizontal Termination Cap . . . . . . . . . . . . . . . . . . 27
ꢀ= Contains updated information.
Heat & Glo • Soho24B • 2137-900 Rev. H • 10/08
3
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Listing and Code Approvals
1
A. Appliance Certification
D. High Altitude Installations
U.L. Listed gas appliances are tested and approved with-
out requiring changes for elevations from 0 to 2000 feet in
the U.S.A. and Canada.
MODELS: Soho24B
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: Direct Vent Gas Appliance Heater
STANDARD: ANSI Z21.88a-2007 • CSA2.33a-2007
When installing this appliance at an elevation above 2000
feet, it may be necessary to decrease the input rating
by changing the existing burner orifice to a smaller size.
Input rate should be reduced by 4% for each 1000 feet
above a 2000 foot elevation in the U.S.A., or 10% for el-
evations between 2000 and 4500 feet in Canada. If the
heating value of the gas has been reduced, these rules
do not apply. To identify the proper orifice size, check with
the local gas utility.
This product is listed to ANSI standards for “Vented Gas
Appliance Heaters” and applicable sections of “Gas Burn-
ing Heating Appliances for Manufactured Homes and
Recreational Vehicles”, and “Gas Fired Appliances for
Use at High Altitudes”.
If installing this appliance at an elevation above 4500 feet
(in Canada), check with local authorities.
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.
This appliance is tested and approved as either supplemen-
tal room heat or as a decorative appliance. It should not be
factored as primary heat in residential heating calculations.
WARNING
B. Glass Specifications
Do NOT use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system and
any gas control which has been under water.
Hearth & Home Technologies appliances manufactured
with tempered glass may be installed in hazardous loca-
tions such as bathtub enclosures as defined by the Con-
sumerProductSafetyCommission(CPSC).Thetempered
glass has been tested and certified to the requirements
of ANSI Z97.1 and CPSC 16 CFR 1202 (Safety Glazing
Certification Council SGCC# 1595 and 1597. Architectur-
al Testing, Inc. Reports 02-31919.01 and 02-31917.01).
E. Non-Combustible Materials Specification
Material which will not ignite and burn. Such materials are
those consisting entirely of steel, iron, brick, tile, concrete,
slate, glass or plasters, or any combination thereof.
This statement is in compliance with CPSC 16 CFR Sec-
tion 1201.5 “Certification and labeling requirements”
which refers to 15 U.S. Code (USC) 2063 stating “…Such
certificate shall accompany the product or shall otherwise
be furnished to any distributor or retailer to whom the
product is delivered.”
Materials that are reported as passing ASTM E 136,
Standard Test Method for Behavior of Materials in a
Vertical Tube Furnace at 750ºC, shall be considered
non-combustible materials.
Some local building codes require the use of tempered
glass with permanent marking in such locations. Glass
meeting this requirement is available from the factory.
Please contact your dealer or distributor to order.
F. Combustible Materials Specification
Materials made of or surfaced with wood, compressed
paper, plant fibers, plastics, or other material that can ig-
nite and burn, whether flame proofed or not, or whether
plastered or unplastered shall be considered combustible
materials.
Note: This installation must conform with local codes. In the
absence of local codes you must comply with the National
Fuel Gas Code, ANSI Z223.1-latest edition in the U.S.A. and
the CAN/CGA B149 Installation Codes in Canada.
ꢀ
G. Electrical Codes
NOTICE: This appliance must be electrically wired and
grounded in accordance with local codes or, in the absence
of local codes, with National Electric Code ANSI/NFPA
70-latest edition or the Canadian Electric Code CSA
C22.1.
C. BTU Specifications
Orifice
Size
(DMS)
Maximum
Input BTU/h Input BTU/h
Minimum
Models
U.S. (0-2000 ft.) or Canada (2000-4500 ft.)
• A 110-120 VAC circuit for this product must be protected
with ground-fault circuit-interrupter protection, in compliance
with the applicable electrical codes, when it is installed in
locations such as in bathrooms or near sinks.
US
14,000
12,600
13,000
11,700
N/A
N/A
N/A
N/A
50
51
59
60
Soho24 (NG)
CAN
US
Soho24LP
CAN
Heat & Glo • Soho24B • 2137-900 Rev. H • 10/08
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4
Inspection
Note: The following requirements reference various
Massachusetts and national codes not contained in this
document.
The state or local gas inspector of the side wall horizon-
tally vented gas fueled equipment shall not approve the
installation unless, upon inspection, the inspector ob-
serves carbon monoxide detectors and signage installed
in accordance with the provisions of 248 CMR 5.08(2)(a)1
through 4.
H. Requirements for the Commonwealth of
Massachusetts
For all side wall horizontally vented gas fueled equipment
installed in every dwelling, building or structure used in
whole or in part for residential purposes, including those
owned or operated by the Commonwealth and where the
side wall exhaust vent termination is less than seven (7)
feet above finished grade in the area of the venting, in-
cluding but not limited to decks and porches, the following
requirements shall be satisfied:
Exemptions
The following equipment is exempt from 248 CMR
5.08(2)(a)1 through 4:
• The equipment listed in Chapter 10 entitled “Equip-
ment Not Required To Be Vented” in the most current
edition of NFPA 54 as adopted by the Board; and
• Product Approved side wall horizontally vented gas fu-
eled equipment installed in a room or structure sep-
arate from the dwelling, building or structure used in
whole or in part for residential purposes.
Installation of Carbon Monoxide Detectors
At the time of installation of the side wall horizontal vented
gas fueled equipment, the installing plumber or gas fitter
shall observe that a hard wired carbon monoxide detector
with an alarm and battery back-up is installed on the floor
level where the gas equipment is to be installed. In addi-
tion, the installing plumber or gas fitter shall observe that
a battery operated or hard wired carbon monoxide detec-
tor with an alarm is installed on each additional level of
the dwelling, building or structure served by the side wall
horizontal vented gas fueled equipment. It shall be the
responsibility of the property owner to secure the services
of qualified licensed professionals for the installation of
hard wired carbon monoxide detectors.
MANUFACTURER REQUIREMENTS
Gas Equipment Venting System Provided
When the manufacturer of Product Approved side wall
horizontally vented gas equipment provides a venting
system design or venting system components with the
equipment, the instructions provided by the manufacturer
for installation of the equipment and the venting system
shall include:
• Detailed instructions for the installation of the venting
system design or the venting system components; and
In the event that the side wall horizontally vented gas fu-
eled equipment is installed in a crawl space or an attic,
the hard wired carbon monoxide detector with alarm and
battery back-up may be installed on the next adjacent
floor level.
In the event that the requirements of this subdivision can
not be met at the time of completion of installation, the
owner shall have a period of thirty (30) days to comply
with the above requirements; provided, however, that dur-
ing said thirty (30) day period, a battery operated carbon
monoxide detector with an alarm shall be installed.
• A complete parts list for the venting system design or
venting system.
Gas Equipment Venting System NOT Provided
When the manufacturer of a Product Approved side wall
horizontally vented gas fueled equipment does not pro-
vide the parts for venting the flue gases, but identifies
“special venting systems”, the following requirements
shall be satisfied by the manufacturer:
• The referenced “special venting system” instructions
shall be included with the appliance or equipment in-
stallation instructions; and
Approved Carbon Monoxide Detectors
Each carbon monoxide detector as required in accor-
dance with the above provisions shall comply with NFPA
720 and be ANSI/UL 2034 listed and IAS certified.
• The “special venting systems” shall be Product Ap-
proved by the Board, and the instructions for that sys-
tem shall include a parts list and detailed installation
instructions.
Signage
A metal or plastic identification plate shall be permanent-
ly mounted to the exterior of the building at a minimum
height of eight (8) feet above grade directly in line with the
exhaust vent terminal for the horizontally vented gas fu-
eled heating appliance or equipment. The sign shall read,
in print size no less than one-half (1/2) inch in size, “GAS
VENT DIRECTLY BELOW. KEEP CLEAR OF ALL OB-
STRUCTIONS”.
A copy of all installation instructions for all Product Ap-
proved side wall horizontally vented gas fueled equip-
ment, all venting instructions, all parts lists for venting
instructions, and/or all venting design instructions shall
remain with the appliance or equipment at the completion
of the installation.
See Gas Connection section for additional Common-
wealth of Massachusetts requirements.
Heat & Glo • Soho24B • 2137-900 Rev. H • 10/08
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5
Getting Started
2
A. Design and Installation Considerations
C. Inspect Appliance and Components
Heat & Glo direct vent gas appliances are designed to
operate with all combustion air siphoned from outside of
the building and all exhaust gases expelled to the outside.
No additional outside air source is required.
WARNING
Inspect appliance and components for damage.
Damaged parts may impair safe operation.
• Do NOT install damaged components.
• Do NOT install incomplete components.
• Do NOT install substitute components.
Report damaged parts to dealer.
CAUTION
Check building codes prior to installation.
• Installation MUST comply with local, regional, state and
national codes and regulations.
• Carefully remove the appliance and components from
the packaging.
• Consult local building, fire officials or authorities having jurisdic-
tion about restrictions, installation inspection, and permits.
• The vent system components and trim doors are shipped
in separate packages.
When planning an appliance installation, it’s necessary to
determine the following information before installing:
• The gas logs may be packaged separately and must be
field installed.
• Where the appliance is to be installed.
• The vent system configuration to be used.
• Gas supply piping.
• Report to your dealer any parts damaged in shipment,
particularly the condition of the glass.
• Read all of the instructions before starting the insta-
llation. Follow these instructions carefully during the
installation to ensure maximum safety and benefit.
• Electrical wiring.
• Framing and finishing details.
• Whether optional accessories—devices such as a fan,
wall switch, or remote control—are desired.
WARNING
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be voided
by, the following actions:
WARNING
Keep appliance dry.
• Installation and use of any damaged appliance or vent
system component.
• Mold or rust may cause odors.
• Water may damage controls.
• Modification of the appliance or vent system.
• Installation other than as instructed by Hearth & Home
Technologies.
B. Tools and Supplies Needed
• Improper positioning of the gas logs or the glass door.
Before beginning the installation be sure that the following
tools and building supplies are available.
• Installation and/or use of any component part not approved
by Hearth & Home Technologies.
Any such action may cause a fire hazard.
Reciprocating saw
Pliers
Framing material
Hi temp caulking material
Gloves
Hammer
Phillips screwdriver
Framing square
Flat blade screwdriver Electric drill and bits (1/4 in.)
Plumb line
Level
Safety glasses
1/2 - 3/4 inch length, #6 or #8 Self-drilling screws
Voltmeter
Manometer
Tape measure
Noncorrosive leak check solution
Heat & Glo • Soho24B • 2137-900 Rev. H • 10/08
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6
Framing and Clearances
3
Note:
WARNING
• Illustrations reflect typical installations and are FOR
Fire Risk
DESIGN PURPOSES ONLY.
Provide adequate clearance:
• Around air openings
• Illustrations/diagrams are not drawn to scale.
• Actual installation may vary due to individual design
preference.
• To combustibles
• For service access
A. Selecting Appliance Location
Locate appliance away from traffic areas.
When selecting a location for your appliance it is important to
consider the required clearances to walls (see figure 3.1).
NOTE: For actual appliance dimensions refer to Sec-
tion 16.
B. Mantel Projections
A Studio front is required for all installs. No mantels are
allowed when using Studio 24 fronts.
A
1/2 IN.
B
A
ALCOVE
INSTALLATION
B
C
TOP VENT,
ONE 90º ELBOW
D
A
B
C
D
Inches
33-1/8 29-1/8 46-3/4 35-1/8
Millimeters 841
740
1187
892
In addition to these framing dimensions, also reference the following sections:
• Clearances and Mantel Projections (Section 3B).
• Vent Clearances and Framing (Section 6).
Figure 3.1 Appliance Locations
Heat & Glo • Soho24B • 2137-900 Rev. H • 10/08
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C. Constructing the Appliance Chase
D. Clearances
A chase is a vertical boxlike structure built to enclose the
gas appliance and/or its vent system. Vertical vents that
run on the outside of a building may be, but are not re-
quired to be, installed inside a chase.
WARNING
Fire Risk.
Odor Risk.
Construction of the chase may vary with the type of build-
ing. These instructions are not substitutes for the require-
ments of local building codes. Local building codes MUST
be checked.
• Install appliance on hard metal or wood surfaces
extending full width and depth of appliance.
• Do NOT install appliance directly on carpeting,
vinyl, tile or any combustible material other than
wood.
Chases should be constructed in the manner of all out-
side walls of the home to prevent cold air drafting prob-
lems. The chase should not break the outside building
envelope in any manner.
WARNING
Fire Risk.
Walls, ceiling, base plate and cantilever floor of the chase
should be insulated. Vapor and air infiltration barriers
should be installed in the chase as per regional codes for
the rest of the home. Additionally, in regions where cold
air infiltration may be an issue, the inside surfaces may be
sheetrocked and taped for maximum air tightness.
• Construct chase to all clearance specifications
in manual.
• Locate and install appliance to all clearance
specifications in manual.
CAUTION
To further prevent drafts, the wall shield and ceiling fire-
stops should be caulked with high temperature caulk to
seal gaps. Gas line holes and other openings should be
caulked with high temp caulk or stuffed with unfaced insu-
lation. If the appliance is being installed on a cement slab,
a layer of plywood may be placed underneath to prevent
conducting cold up into the room.
The Soho24B requires an elevated platform construction
to accommodate the Studio fronts, which are larger than
the appliance.
A
F
G
B
I
C
K
H
J
D
E
CLEARANCES TO COMBUSTIBLES:
A
B
C
D
E
F
G
H
I
J
K
Rough
Rough Rough
Rough Minimum
Clearance
to Ceiling
Combustible
Floor
Combustible Behind
Sides of Front of
Opening Opening Opening Opening Platform
(Vent Pipe) (Height) (Depth) (Width)
Flooring
Appliance Appliance Appliance
Height
Inches
mm
8-5/8
219
44
11-1/2 29-5/8
292 752
3
28
0
0
0
0
1/2
13
1/2
13
36
1118
76
711
914
Figure 3.2 Clearances to Combustibles
Heat & Glo • Soho24B • 2137-900 Rev. H • 10/08
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8
Termination Locations
4
HORIZONTAL
OVERHANG
A. Vent Termination Minimum Clearances
2 FT.
MIN.
20 INCHES MIN.
WARNING
VERTICAL
WALL
LOWEST
DISCHARGE
OPENING
Fire Risk.
Explosion Risk.
GAS DIRECT VENT
TERMINATION CAP
Maintain vent clearance to combustibles as
specified.
X
12
• Do not pack air space with insulation or other
materials.
ROOF PITCH
IS X/ 12
Failure to keep insulation or other materials
H (MIN.) - MINIMUM HEIGHT FROM ROOF
TO LOWEST DISCHARGE OPENING
away from vent pipe may cause fire.
Measure vertical clearances from this surface.
Roof Pitch
H (Min.) Ft.
Flat to 6/12...........................................................1.0*
Over 6/12 to 7/12.................................................1.25*
Over 7/12 to 8/12.................................................1.5*
Over 8/12 to 9/12.................................................2.0*
Over 9/12 to 10/12...............................................2.5
Over 10/12 to 11/12.............................................3.25
Over 11/12 to 12/12.............................................4.0
Over 12/12 to 14/12.............................................5.0
Over 14/12 to 16/12.............................................6.0
Over 16/12 to 18/12.............................................7.0
Over 18/12 to 20/12.............................................7.5
Over 20/12 to 21/12.............................................8.0
* 3 foot minimum in snow regions
Measure horizontal clearances from this surface.
Figure 4.2 Minimum height from roof to lowest discharge
opening
(See Figure 4.4 for specific clearances)
Figure 4.2 specifies minimum vent heights for various
Figure 4.1
pitched roofs.
GAS, WOOD OR FUEL
OIL TERMINATION
B
GAS
TERMINATION
C
A
Gas
Termination
Wood & Fuel Oil
Termination
Comments
A
B
C
6 in.
20 in.
18 in.
20 in. min.
24 in. min.
18 in.
Horizontal distance between terminations
Distance to perpendicular wall
Vertical distance between terminations
Figure 4.3 Multiple Vertical Termination
Heat & Glo • Soho24B • 2137-900 Rev. H • 10/08
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9
M
N
P
R
Q
(See Note 2)
V
T
S
S
Electrical
Service
V
V
D*
V
= VENT TERMINAL
X
= AIR SUPPLY INLET
= AREA WHERE TERMINAL IS NOT PERMITTED
V
A
B
= 12 inches.................clearances above grade, veranda,
L** = 7 ft.......................... clearance above paved
(See Note 1)
(See Note 1)
porch, deck or balcony
sidewalk or a paved driveway
located on public property
= 12 inches.................clearances to window or door
that may be opened, or to perma-
M*** = 18 inches................ clearance under veranda, porch,
deck, balcony or overhang
nently closed window. (Glass)
42 inches ............... vinyl
D* = 18 inches.................vertical clearance to unventilated
soffit or to ventilated soffit located
S
T
=
6 inches.................clearance from sides of electri-
(See Note 5)
above the terminal
cal service
*30 inches................for vinyl clad soffits and below
= 12 inches................clearance above electrical
electrical service
(See Note 5)
service
F
=
9 inches..................clearance to outside corner
Alcove Applications
G
H
= 6 inches...................clearance to inside corner
N
= 6 inches ..................non-vinyl sidewalls
12 inches ................vinyl sidewalls
= 3 ft. (Canada)..........not to be installed above a gas
meter/regulator assembly within 3
P
= 8 ft.
feet (90 cm) horizontally from the
center-line of the regulator
QMIN
3 feet
6 feet
9 feet
12 feet
RMAX
I
= 3 ft...........................clearance to gas service regulator
vent outlet
1 cap
2 caps
3 caps
4 caps
2 x Q ACTUAL
1 x Q ACTUAL
2/3 x Q ACTUAL
1/2 x Q ACTUAL
J
= 9 inches (U.S.A.)
12 inches (Canada) clearance to non-mechanical
air supply inlet to building or the
combustion air inlet to any other
appliance
QMIN = # termination caps x 3 RMAX = (2 / # termination caps) x QACTUAL
K
= 3 ft. (U.S.A.)
6 ft. (Canada)...........clearance to a mechanical (pow-
ered) air supply inlet
** a vent shall not terminate directly above a sidewalk or paved driveway
which is located between two single family dwellings and serves both
dwellings.
NOTE 3: Local codes or regulations may require different
clearances.
NOTE 4: Termination caps may be hot. Consider their proximity to
doors or other traffic areas.
*** only permitted if veranda, porch, deck or balcony is fully open on a
minimum of 2 sides beneath the floor, or meets Note 2.
NOTE 5: Location of the vent termination must not interfere with
access to the electrical service.
NOTE 1: On private property where termination is less than 7 feet above
a sidewalk, driveway, deck, porch, veranda or balcony, use of a listed cap
shield is suggested. (See vents components page)
WARNING: In the U.S: Vent system termination is NOT permitted in
screened porches. You must follow side wall, overhang and ground
clearances as stated in the instructions.
NOTE 2: Termination in an alcove space (spaces open only on one side
and with an overhang) are permitted with the dimensions specified for
vinyl or non-vinyl siding and soffits. 1. There must be 3 feet minimum
between termination caps. 2. All mechanical air intakes within 10 feet
of a termination cap must be a minimum of 3 feet below the termination
cap. 3. All gravity air intakes within 3 feet of a termination cap must be a
minimum of 1 foot below the termination cap.
In Canada: Vent system termination is NOT permitted in screened
porches. Vent system termination is permitted in porch areas with
two or more sides open. You must follow all side walls, overhang
and ground clearances as stated in the instructions.
Heat & Glo assumes no responsibility for the improper performance
of the appliance when the venting system does not meet these
requirements.
Figure 4.4 Minimum Clearances for Termination
CAUTION: IF EXTERIOR WALLS ARE FINISHED WITH VINYL SIDING, IT IS SUGGESTED THAT A VINYL PROTECTOR KIT BE INSTALLED.
Heat & Glo • Soho24B • 2137-900 Rev. H • 10/08
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Vent Information and Diagrams
5
A. Vent Table Key
The abbreviations listed in this vent table key are used in
the vent diagrams.
Symbol
Description
Vertical
First section (closest to appliance) of vertical length
V1
Second section of vertical length
V2
H1
H2
First section (closest to appliance) of horizontal length
Second section of horizontal length
8-1/2 in.
WARNING
Horizontal
Fire Hazard.
Explosion Risk.
Asphyxiation Risk.
Figure 5.1
Do NOT connect this gas appliance to a chimney
flue serving a separate solid-fuel or gas burning
appliance.
C. Measuring Standards
• Vent this appliance directly outside.
Vertical and horizontal measurements listed in the vent
diagrams were made using the following standards.
• Use separate vent system for this appliance.
May impair safe operation of this appliance or
other appliances connected to the flue.
1. Pipe measurements are shown using the effective length
of pipe (see Figure 5.2).
2. Horizontal terminations are measured to the outside
mounting surface (flange of termination cap) (see
Figure 4.1).
B. Use of Elbows
3. Vertical terminations are measured to bottom of termi-
nation cap.
CAUTION
ALL vent configuration specifications MUST be followed.
• This product is tested and listed to these specifications.
4. Horizontal pipe installed level with no rise.
• Appliance performance will suffer if specifications are not
followed.
Effective Height/Length
Diagonal runs have both vertical and horizontal vent as-
pects when calculating the effects. Use the rise for the
vertical aspect and the run for the horizontal aspect (see
Figure 5.1).
Pipe
SLP4
inches
4
mm
102
152
305
610
914
1219
SLP6
6
Effective
Height/
Length
SLP12
SLP24
SLP36
SLP48
SLP6A
SLP12A
12
24
36
48
Two 45º elbows may be used in place of one 90º elbow. On
45º runs, one foot of diagonal is equal to 8-1/2 (216 mm)
inches horizontal run and 8-1/2 (216 mm) inches vertical
run. A length of straight pipe is allowed between two 45º
elbows (see Figure 5.1).
2 - 6 51 - 152
2 - 12 51 - 305
Figure 5.2 SLP Pipe Effective Length
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D. Vent Diagrams
WARNING
Fire Risk. Explosion Risk.
Do NOT pack insulation or other combustibles between ceiling firestops.
•
•
ALWAYS maintain specified clearances around venting and firestop systems.
Install wall shield and ceiling firestops as specified.
Failure to keep insulation or other material away from vent pipe may cause fire.
1. Top Vent - Horizontal Termination
V1 Minimum
H1 Maximum
One Elbow
Elbow only
1-1/2 ft.
457 mm
762 mm
1.1 m
1 ft.
305 mm
457 mm
762 mm
1.1 m
2-1/2 ft.
3-1/2 ft.
5-1/2 ft.
7-1/2 ft.
15-1/2 ft.
1-1/2 ft.
2-1/2 ft.
3-1/2 ft.
4-1/2 ft.
1.7 m
2.3 m
V1
1.4 m
4.7 m
H1
V1 + H1 = 39 ft. (11.9 m) Maximum
H1 = 15-1/2 ft. (4.7 m) Maximum
Figure 5.3
V1 Minimum
H1 + H2 Maximum
Two Elbows
2 - 90º elbows
back to back
Cannot do
6 in
152 mm
457 mm
762 mm
1.1 m
1 1/2 ft.
2-1/2 ft.
4-1/2 ft.
6-1/2 ft.
15-1/2 ft.
457 mm
762 mm
1.4 m
1-1/2 ft.
2-1/2 ft.
3-1/2 ft.
5-1/2 ft.
1.9 m
1.7 m
4.7 m
V1 + H1+ H2 = 48 ft. (14.6 m) Maximum
H1 + H2 = 15-1/2 ft. (4.7 m) Maximum
V1
H2
H1
INSTALLED
Figure 5.4
HORIZONTALLY
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1. Top Vent - Horizontal Termination - (continued)
Three Elbows
V1 Min.
H1 Max.
610 mm
V2 Min.
H2 Max.
= V2
= V2
= V2
= V2
= V2
= 0
Elbow only
2 ft.
2 ft.
3 ft.
5 ft.
7 ft.
15 ft.
*
*
*
*
*
*
1 ft.
304 mm
610 mm
914 mm
1.5 m
1-1/2 ft.
2-1/2 ft.
3-1/2 ft.
4-1/2 ft.
457 mm
762 mm
1.1 m
2.1 m
1.4 m
4.6 m
*When using V2 , H2 Max = V2. If V2 = 0, then H2 Max = 1-1/2 ft. (38 mm)
(H1 + H2 ) cannot exceed 15 ft. (4.6 m) when using appropriate V2.
H2
V2
V1
H1
Figure 5.5
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2. Top Vent - Vertical Termination
No Elbow
V1 = 45 ft Max. (13.72 m)
V1 = 3 ft Min. (914 mm)
Note: The vertical termination baffle should be used for runs of 7 feet or greater.
Use the vertical termination baffle for these applications:
• Extended vertical vent runs
• Extended vertical and horizontal vent runs with PVK-80 Power Vent.
The vertical restrictor has a break away portion that creates a larger hole. If
venting 7-15 feet, the break away portion MUST be removed and the larger
hole must be used. If venting over 15 feet, the break away portion should be
left in place and the small hole should be used. For PVK-80 Power Vent ap-
plications, the break away portion should be left in place and the small hole
should be used.
V1
BREAK AWAY PORTION
Figure 5.6
VERTICAL TERMINATION BAFFLE
V1 Minimum
H1 Maximum
V2
*
V1 + V2 Minimum
Two Elbows
One Elbow
1-1/2 ft.
457 mm
610 mm
914 mm
1.5 m
*
*
*
*
*
*
*
*
*
*
*
*
1/2 ft.
152 mm
457 mm
762 mm
1.1 m
2 ft.
3 ft.
*
1-1/2 ft.
2-1/2 ft.
3-1/2 ft.
5-1/2 ft.
*
5 ft.
*
7 ft.
2.1 m
*
1.7 m
15 ft.
4.6 m
*
V1 + V2 + H1 = 38 ft. (11.6 m) Max.
*No specific restrictions on this value EXCEPT
V2
V1 + V2 + H1 cannot exceed 38 ft. (11.6 m)
V1
H1
Figure 5.7
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2. Top Vent - Vertical Termination - (continued)
V1 Minimum
Elbow only
H1+ H2 Maximum
V2
*
V1+ V2 Minimum
Three Elbows
1/2 ft.
1 ft.
152 mm
305 mm
610 mm
1.2 m
*
*
*
*
*
*
*
*
*
*
*
*
1/2 ft.
152 mm
457 mm
762 mm
1.1 m
*
1-1/2 ft.
2-1/2 ft.
3-1/2 ft.
4-1/2 ft.
2 ft.
*
4 ft.
*
6 ft.
1.8 m
*
1.4 m
14 ft.
4.3 m
*
H1 + H2 = 14 ft (4.3 m) Maximum
V1 + V2 + H1 + H2 = 37 ft (11.3 m) Maximum
*No specific restrictions on this value EXCEPT V1 + V2 + H1 + H2 cannot
exceed 37 ft. (11.3 m)
V2
H1
H2
V1
INSTALLED
HORIZONTALLY
Figure 5.8
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Vent Clearances and Framing
6
B. Wall Penetration Framing
A. Pipe Clearances to Combustibles
Combustible Wall Penetration
WARNING
Whenever a combustible wall is penetrated, you must
frame a hole for the wall shield firestop. The wall shield
firestop maintains minimum clearances and prevents cold
air infiltration.
Fire Risk.
Explosion Risk.
Maintain vent clearance to combustibles as
• The opening must be framed on all four sides using the
same size framing materials as those used in the wall
construction.
specified.
• Do not pack air space with insulation or other
materials.
Failure to keep insulation or other materials
away from vent pipe may cause fire.
• SLP pipe - A wall shield firestop must be placed on each
side of an interior wall. A minimum 1-1/2 in. (38 mm)
overlap of attached heat shields must be maintained.
• See Section 8.L. for information for regarding the instal-
lation of a horizontal termination cap.
Note: Heat shields MUST overlap by a minimum of 1-1/2 in. (38 mm).
• SLP heat shield - designed to be used on a wall 4-3/8 in. to 7-5/8
in. (111 mm to 194 mm thick).
Non-Combustible Wall Penetration
• If wall thickness is less than 4-3/8 the existing heat shields must be
field trimmed. If wall thickness is greater than 7-5/8 in. a DVP-
HSM-B will be required.
If the hole being penetrated is surrounded by noncom-
bustible materials such as concrete, a hole with diameter
one in. greater than the pipe is acceptable.
Heat
2-1/2 in. (64 mm)
Shields
Whenever a non-combustible wall is penetrated, the wall
shield firestop is only required on one side and no heat
shield is necessary.
top clearance at
wall shield firestops
3 in. (76 mm)
top clearance
1 in. (25 mm)
clearance around
vertical sections
10 in.
10 in.
1/2 in. (13 mm) bottom
clearance at wall
shield firestops
Wall
Shield
Firestop
B
WALL
1 in. (25 mm)
clearance
bottom and sides
Figure 6.1 Horizontal venting clearances to combustible
materials
A*
A*
B
38 in.
37 in.
* Shows center of vent framing hole for top venting. The center of the hole
is one (1) inch (25.4 mm) above the center of the horizontal vent pipe.
Figure 6.2 Exterior Wall Hole
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C. Vertical Penetration Framing
A ceiling firestop MUST be used between
floors and attics.
• Frame opening 9 in. x 9 in. (229 mm x 229
mm) whenever the vent penetrates a ceiling/
floor (see Figure 6.3).
• Frame the area with the same sized lumber
as used in ceiling/floor joist.
ATTIC ABOVE
• The ceiling firestop may be installed above or
below the ceiling joists when installed with a
attic insulation shield. It must be under joists
between floors that are not insulated. Refer
to Figure 6.4.
A
• Secure with three fasteners on each side.
WARNING! Risk of Fire! DO NOT pack insu-
lation around the vent. Insulation must be kept
back from the pipe to prevent overheating.
A
A
PIPE
SLP
9 in. (229 mm)
Figure 6.3
INSTALL ATTIC INSULATION SHIELDS
BEFORE OR AFTER INSTALLATION OF VENT SYSTEM
3 FASTENERS
PER SIDE
CEILING FIRESTOP
CEILING FIRESTOP
INSTALLED BELOW CEILING
INSTALLED ABOVE CEILING
Figure 6.4 Installing the Attic Shield
Heat & Glo • Soho24B • 2137-900 Rev. H • 10/08
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D. Install Attic Insulation Shield
BEND ALL TABS INWARD 90°
TO MAINTAIN CLEARANCE
AND PREVENT INSULATION
FROM FALLING INSIDE
WARNING! Fire Risk. DO NOT allow loose materials or
insulation to touch vent. Hearth & Home Technologies
Inc. requires the use of an attic shield.
The National Fuel Gas Code ANSI Z223.1 and NFPA 54
requires an attic shield constructed of 26 gauge minimum
metal that extends at least 2 in. (51 mm) above insulation.
Attic shields must meet specified clearance and be se-
cured in place.
Flat Ceiling Installation
• Remove one shield from box.
LASER-ETCHED
CUT LINES
INSERT 3
SCREWS
NOTICE: Cut previously installed batt insulation to make
room for the attic insulation shield.
BEND 3 TABS
OUTWARD TO
• Wrap shield around pipe if pipe is already installed in
area to be insulated.
FASTEN TO CEILING
FIRESTOP-BEND
REMAINING TABS
INWARD 90 DEGREES
TO MAINTAIN
• Match the three holes in each side and fasten with three
screws to form a tube.
• Bend three tabs on the bottom of the shield outward to
CLEARANCE
allow attachment to the ceiling firestop.
Figure 6.5 Attic Insulation Shield
• Bend the remaining bottom tabs inward 90° to maintain
the air space between the pipe and the shield. Set the
shield on the ceiling firestop and attach to the firestop.
• Bend all tabs inward 90° around the top of the shield.
These tabs must be used to prevent blown insulation
from getting between the shield and vent pipe, and to
maintain air space clearance.
Vaulted Ceiling Installation
• The attic insulation shield has been laser-etched with cut
lines and ceiling pitches to make field trimming easier.
• Remove one shield from box.
NOTICE: Cut previously installed batt insulation to make
room for the attic insulation shield.
• Cut the attic insulation shield (if application is for vaulted
ceiling) using a laser-etched cut line, to fit your ceiling
pitch. Snip cut edge to recreate 1 in. bend tabs all the
way around the bottom.
• Wrap shield around pipe if pipe is already installed in
area to be insulated.
• Match the three holes in each side and fasten with three
screws to form a tube.
• Bend three tabs on the bottom of the shield outward to
allow attachment to the ceiling firestop.
• Bend the remaining bottom tabs inward 90° to maintain
the air space between the pipe and the shield. Set the
shield on the ceiling firestop and attach to the firestop.
• Bend all tabs inward 90° around the top of the shield.
These tabs must be used to prevent blown insulation
from getting between the shield and vent pipe, and to
maintain air space clearance.
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Appliance Preparation
7
A. Top Vent
CAUTION
Sharp Edges
• Wear protective gloves and safety
glasses during installation.
ELBOW HEAT SHIELD
Figure 7.3
This is a view from the front of the unit when the elbow
heat shield is properly in place.
Figure 7.1
ROPE RING
An elbow heat shield is attached to the Soho24B. Do not
remove this heat shield.
SUPPORT TAB
ROPE RING
Figure 7.4
If venting vertically or using vertical pipe before the elbow,
rotate the elbow heat shield to a vertical position and fold
the heat shield in half as shown. Make sure the rope ring,
found in the manual bag, is in place around the first sec-
tion of vent pipe.
Figure 7.2
If venting with a 90 degree elbow directly off of the top of
the unit, the heat shield should be placed as shown. Ro-
tate the heat shield up to the vertical position and fold the
tab down to contact the elbow. Make sure the rope ring,
found in the manual bag, is in place around the elbow
before attaching more pipe.
Figure 7.5
This is a view from the front of the unit when not using an
90 degree elbow directly off the top of the unit.
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B. Securing and Leveling the Appliance
WARNING
Fire Risk.
• Prevent contact with sagging, loose insulation.
• Do NOT install against combustible materials
such as exposed insulation, plastic and insulation
backer.
The diagram shows how to properly position, level, and
secure the appliance (see Figure 7.7). Nailing tabs are pro-
vided to secure the appliance to the framing members.
• Place the appliance into position.
• Level the appliance from side to side and front to back.
• Shim the appliance as necessary. It is acceptable to use
wood shims.
• Bend out nailing tabs on each side.
• Keep nailing tabs flush with the framing.
• Secure the appliance to the framing by using nails or
screws through the nailing tabs.
NAILING TABS
(BOTH SIDES)
Note: Once appliance is setup for top or rear venting, it
CANNOT be changed at a later time.
Figure 7.7 Proper Positioning, Leveling and
Securing of a Appliance
WARNING
Fire Risk.
• ALWAYS maintain specified
clearances around the appliance.
• Do NOT notch into the framing around the appliance spacers.
Failure to keep insulation, framing or other material away from
the appliance may cause fire.
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Installing Vent Pipe
8
A. Assemble Vent Sections
To attach the first vent component to the starting collars
of the appliance:
• Lock the vent components into place by sliding the pipe
section onto the collar.
• Align the seam of the pipe and seam of collar to allow
engagement. Rotate the vent component to lock into
place. Use this procedure for all vent components. See
Figure 8.1.
Note: Align seams to engage pipe,
then rotate counterclockwise to lock
• Slide the gasket over the first vent section and place it
flush to the appliance. This will prevent cold air infiltration.
High temperature caulk may be used to hold the part in
place.
Figure 8.1 Adding Venting Components
• Continue adding vent components, locking each
succeeding component into place.
• Ensure that each succeeding vent component is securely
fitted and locked into the preceding component.
Commercial, Multi-family (Multi-level exceeding two sto-
ries), or High-Rise Applications
For Installation into a commercial, multi-family (multi-level
exceeding two stories) or high-rise applications: All outer
pipe joints must be sealed with high temperature silicone,
including the slip section that connects directly to the hori-
zontal termination cap.
• Apply a bead of silicone sealant inside the female outer
pipe joint prior to joining sections. See Figure 8.2
Figure 8.2 High Temperature Silicone Sealant
• Only outer pipes need to be sealed. All unit collar, pipe,
slip section, elbow and cap outer flues shall be sealed
in this manner, unless otherwise stated.
WARNING! Risk of Fire or Explosion! DO NOT break
silicone seals on slip sections. Use care when removing
termination cap from slip pipe. If slip section seals are
broken during removal of the termination cap, vent may
leak.
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B. Assemble Slip Sections
C. Secure the Vent Sections
• Slide the inner flue of the slip section into the inner flue
of the pipe section and the outer flue of the slip section
over the outer flue of the pipe section. See Figure 8.3.
• Vertical runs of SLP pipe must be supported every 8 ft.
(2.44 m).
• Horizontal sections must be supported every 5 feet
(1.52 m).
• Slide together to the desired length.
• Vent supports or plumbers strap (spaced 120º apart)
may be used to support. See Figures 8.5 and 8.6.
• Wall shield firestops may be used to provide horizontal
support.
• SLP ceiling firestops have tabs that may be used to
provide vertical support.
WARNING! Risk of Fire, Explosion or Asphyxiation!
Improper support may allow vent to sag and separate.
Use vent run supports and connect vent sections per in-
stallation instructions. DO NOT allow vent to sag below
connection point to appliance.
Pilot hole
Figure 8.3 Slip Section Pilot Holes
• Maintain a 1-1/2 in. (38 mm) overlap between the slip
section and the pipe section.
• Secure the pipe and slip section with two screws no
longer than 1/2 in. (13 mm), using the pilot holes in the
slip section. See Figure 8.4.
Figure 8.5 Securing Vertical Pipe Sections
Figure 8.4 Screws into Slip Section
• Continue adding pipe as necessary following instructions
in “Assembling Pipe Sections.”
NOTICE: If slip section is too long, the inner and outer flues
of the slip section can be cut to the desired length.
NOTICE: When installing a vent system with an HRC
termination cap, all pipe system joints shall be sealed using
a high temperature silicone sealant.
Figure 8.6 Securing Horizontal Pipe Sections
• Apply a bead of silicone sealant inside the female outer
pipe joint prior to joining sections.
• Only outer pipes are sealed, sealing the inner flue is not
required.
• All unit collar, pipe, slip section, elbow and cap outer flues
shall be sealed.
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• Lower the support box through the hole in the roof until its
bottom is at least 2 in. (51 mm) below the ceiling (Figure
8.9).
D. Disassemble Vent Sections
• Rotate either section (see Figure 8.7) so the seams on
both pipe sections are aligned as shown in Figure 8.8.
• Level the support box both vertically and horizontally and
temporarily tack it in place through the inside walls into
the roof sheathing.
• Pull carefully to separate the pieces of pipe.
• Use tin snips to cut the support box from the top corners
down to the roof line and fold the resulting flaps to the
roof. See Figure 8.10.
• Nail the flaps to the roof AFTER running a bead of non
hardening sealant between the flaps and the roof.
WARNING! Risk of Fire! Clean out ALL materials from
inside the support box and complete the vertical vent run
and termination.
LEVEL
Figure 8.7 Rotate Seams for Disassembly
CATHEDRAL CEILING
SUPPORT BOX
2 in. (51 mm) MIN. BELOW
FINISHED CEILING
CUT HOLE 1/8 in. (3 mm)
GREATER IN SIZE THAN
PATTERN OF SUPPORT
BOX AS IT IS PROJECTED
ONTO ROOF LINE
Figure 8.8 Align and Disassemble Vent Sections
Figure 8.9
E. Install Decorative Ceiling Components
A decorative ceiling thimble can be installed on a flat ceil-
ing through which the vent passes. The decorative ceiling
thimble is used to cover the firestop.
• Seal the gap between the vent pipe and firestop using
high temperature silicone to prevent cold air infiltration.
• Install the decorative ceiling thimble by sliding it up to
the ceiling and attaching it using the provided screws.
Adecorative cathedral ceiling support box can be installed
on a cathedral ceiling through which the vent passes.
• Use a plumb-bob to mark the center line of the venting
system on the ceiling and drill a small hole through the
ceiling and roof at this point. Locate the hole and mark
the outline of the cathedral ceiling support box on the
outside roof.
Figure 8.10
• Remove shingles or other roof covering as necessary to
cut the rectangular hole for the support box. Cut the hole
1/8 in. (3 mm) larger than the support box outline.
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F. Install Metal Roof Flashing
Note: Skip this section if using the RF4-8.
• See minimum vent heights for various pitched roofs
(Figure 8.11) to determine the length of pipe to extend
through the roof.
CAULK
• Slide the roof flashing over the pipe sections extending
through the roof as shown in Figure 8.12.
HORIZONTAL
OVERHANG
2 FT.
20 INCHES MIN.
VERTICAL
MIN.
WALL
Figure 8.12
LOWEST
DISCHARGE
OPENING
G. Assemble and Install Storm Collar
GAS DIRECT VENT
TERMINATION CAP
CAUTION! Risk of Cuts, Abrasions or Flying Debris.
Wear protective gloves and safety glasses during instal-
lation. Sheet metal edges are sharp.
X
12
• Connect both halves of the storm collar with two screws
(see Figure 8.13).
ROOF PITCH
IS X/ 12
H (MIN.) - MINIMUM HEIGHT FROM ROOF
TO LOWEST DISCHARGE OPENING
• Wrap the storm collar around the exposed pipe section
closest to the roof and align brackets. Insert a bolt
(provided) through the brackets and tighten the nut to
complete the storm collar assembly. Make sure the collar
is tight against the pipe section.
Roof Pitch
H (Min.) Ft.
• Slide the assembled storm collar down the pipe section
Flat to 6/12........................................1.0*
Over 6/12 to 7/12............................1.25*
Over 7/12 to 8/12..............................1.5*
Over 8/12 to 9/12..............................2.0*
Over 9/12 to 10/12............................. 2.5
Over 10/12 to 11/12......................... 3.25
Over 11/12 to 12/12........................... 4.0
Over 12/12 to 14/12........................... 5.0
Over 14/12 to 16/12........................... 6.0
Over 16/12 to 18/12........................... 7.0
Over 18/12 to 20/12........................... 7.5
Over 20/12 to 21/12........................... 8.0
until it rests on the roof flashing (see Figure 8.14).
• Caulk around the top of the storm collar (see Figure 8.20).
* 3 foot minimum in snow regions
Figure 8.11 Minimum Height From Roof To Lowest Discharge
Opening
Figure 8.13 Assembling the Storm Collar
NOTICE: Failure to properly caulk the roof flashing could
cause water entry.
• Caulk the gap between the roof flashing and the outside
diameter of the pipe.
• Caulk the perimeter of the flashing where it contacts the
roof surface. See Figure 8.12.
Figure 8.14 Assembling the Storm Collar Around the Pipe
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H. Install RF4-8
The RF4-8 may be used in place of the roof flashing and
storm collar (Sections 8.F. and 8.G.)
Pipe must be supported within 12 inches of the roofline us-
ing plumbers strapping or an SLP-FS when using the RF4-
8 Flashing. Refer to Section 8.C Securing Vent Sections.
SECURE WITH 4
SCREWS NO LONGER
THAN 1 IN. (25 MM)
Figure 8.17 Apply Sealant
SLP-FS
Figure 8.15 Secure Pipe with SLP-FS
• Trim the rubber boot (using scissors or a utility knife),
cutting along the marked measurement lines. See Figure
8.16. Use the 150 mm line.
• Lubricate pipe or flue with water and slide the flashing
down. It may be necessary to trim the top shingles around
the base of the rubber boot to ensure a good fit.
APPLY SEALANT
TOP & PARTIAL SIDES
• Draw around flashing, remove.
• Apply silicone sealant to roof inside the lines (Figure 8.17)
• Lubricate pipe or flue with water and slide flashing down.
Seat firmly in sealant. Nail roof flashing to the roof.
Figure 8.18 Slide Flashing Down, Secure & Apply Sealant
• Apply silicone sealant on the top outside of the base plate
on the sides and on top edge. See Figure 8.18. Install
shingles, Apply sealant at the top edge of the rubber
boot. See Figure 8.19.
SILICONE SEALANT
(TOP OF BOOT)
• We recommend that you top coat with conventional
acrylic house paint to improve the appearance of your
galvanized base flashing.
SHINGLES TRIMMED
FLASHING OVER
SHINGLES OVER
SHINGLES
FLASHING
Figure 8.19 Installation Complete
Figure 8.16 Trim Rubber Boot
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I. Install Vertical Termination Cap
K. Heat Shield Requirements for Horizontal
Termination
• Attach the vertical termination cap by sliding the inner
collar of the cap into the inner flue of the pipe section
while placing the outer collar of the cap over the outer
flue of the pipe section.
WARNING! Risk of Fire! To prevent overheating and fire,
heat shields must extend through the entire wall thick-
ness.
• Secure the cap by driving three self-tapping screws
(supplied) through the pilot holes in the outer collar of the
cap into the outer flue of the pipe (see Figure 8.20).
• DO NOT remove the heat shields attached to the
wall shield firestop and the horizontal termination cap
(shown in Figure 8.22).
• Heat shields must overlap 1-1/2 in. (38 mm) mini-
mum.
TERMINATION CAP
There are two sections of the heat shield. One section
is factory-attached to the wall shield firestop. The other
section is factory-attached to the cap. See Figure 8.22.
If the wall thickness does not allow the required 1-1/2 in.
(38 mm) heat shield overlap when installed, an extended
heat shield must be used.
• If the wall thickness is less than 4-3/8 in. (111 mm), the
heat shields on the cap and wall shield firestop must
to be trimmed. A minimum 1-1/2 in. (38 mm) overlap
MUST be maintained.
(1 of 3)
• Useanextendedheatshieldifthefinishedwallthickness
is greater than 7-1/4 in. (184 mm).
STORM
COLLAR
• The extended heat shield may need to be cut to length
maintaining sufficient length for a 1-1/2 in. (38 mm)
overlap between heat shields.
SCREWS
CAULK
• Attach the extended heat shield to either of the existing
heatshieldsusingthescrewssuppliedwiththeextended
heat shield. Refer to vent components diagrams in the
back of this manual.
• Rest the small leg on the extended heat shield on top
of the pipe section to properly space it from the pipe
section.
Figure 8.20
J. Install Decorative Wall Components
Important Notice: Heat shields may not be field constructed.
A decorative wall thimble can be installed on wall through
which the vent passes. The decorative wall thimble is used
to cover the firestop.
• Slide the decorative wall thimble over the last section of
horizontal pipe before connecting the termination cap to
the pipe.
• Once the pipe section and the termination cap have been
connected, slide the wall thimble up to the interior wall
surface and attach with screws provided. See Figure
8.21.
Figure 8.21 Wall Thimble
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L. Install Horizontal Termination Cap
WARNING! Risk of Fire! The telescoping flue section
of the termination cap MUST be used when connecting
vent.
• 1-1/2 (38 mm) minimum overlap of flue telescoping
section is required.
Failure to maintain overlap may cause overheating and
fire.
• Vent termination must not be recessed in the wall. Siding
may be brought to the edge of the cap base.
• Flash and seal as appropriate for siding material at
outside edges of cap.
• When installing a horizontal termination cap, follow
the cap location guidelines as prescribed by current
ANSI Z223.1 and CAN/CGA-B149 installation codes
and refer to Section 6 of this manual.
CAUTION! Risk of Burns! Local codes may require in-
stallation of a cap shield to prevent anything or anyone
from touching the hot cap.
NOTICE: For certain exposures which require superior
resistance to wind-driven rain penetration, a flashing kit and
HRC caps are available. When penetrating a brick wall, a
brick extension kit is available for framing the brick.
Note: When using termination caps with factory-supplied
heat shield attached, no additional wall shield firestop is
required on the exterior side of a combustible wall.
HEAT SHIELD OR
HEAT SHIELD
EXTENDED
HEAT SHIELD
1-1/2 IN. (38 MM) MIN.
OVERLAP
WALL SHIELD
FIRESTOP
SLIP SECTION
CAN BE EXTENDED
INNER VENT
SHEATHING
OUTER VENT
INTERIOR
EXTERIOR
Figure 8.22 Venting through the wall
Heat & Glo • Soho24B • 2137-900 Rev. H • 10/08
27
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Gas Information
9
A. Fuel Conversions
C. Gas Connection
Before making gas connections ensure that appliance be-
ing installed is compatible with the available gas type.
Note: Have the gas supply line installed in accordance
with local building codes, if any. If not, follow ANSI
223.1. Installation should be done by a qualified installer
approved and/or licensed as required by the locality. (In
the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fitter).
Any natural or propane gas conversions necessary to
meet the appliance and locality needs must be made by
a qualified technician using Hearth & Home Technologies
specified and approved parts.
B. Gas Pressures
Note: A listed (and Commonwealth of Massachusetts ap-
proved) 1/2 inch (13 mm) T-handle manual shut-off valve and
flexible gas connector are connected to the 1/2 inch (13 mm)
control valve inlet.
Proper input pressures are required for optimum appli-
ance performance. Gas line sizing requirements need to
be made following NFPA54.
ꢀ
•
If substituting for these components, please consult
local codes for compliance.
WARNING
Refer to Reference Section 16 for location of gas line
Fire Risk.
access in appliance.
Explosion Hazard.
High pressure will damage valve.
Note: Gas line may be run from either side of the appliance
provided the hole in the outer wrap does NOT exceed 2-1/2
inches in diameter and does not penetrate the firebox.
• Disconnect gas supply piping BEFORE
pressure testing gas line at test pressures
above 1/2 psig.
• Close the manual shutoff valve BEFORE
pressure testing gas line at test pressures
equal to or less than 1/2 psig.
WARNING
Gas Leak Risk
• Support control when attaching pipe to
prevent bending gas line.
WARNING
Verify inlet pressures.
• High pressure may cause overfire condition.
• Low pressure may cause explosion.
NOTE: The gap between supply piping and gas access
hole may be caulked with high temperature caulk or stuffed
with non-combustible, unfaced insulation to prevent cold air
infiltration.
• Verify minimum pressures when other
household gas appliances are operating.
Install regulator upstream of valve if line
pressure is greater than 1/2 psig.
Pressure requirements for appliance are shown in the
table below. Minimum pressures must be met when other
household gas appliances are operating.
Pressure
Natural Gas
Propane
5.0 inches
w.c.
11.0 inches
w.c.
Minimum inlet pressure
14.0 inches
w.c.
14.0 inches
w.c.
Maximum inlet gas pressure
Manifold pressure
3.5 inches
w.c.
10.0 inches
w.c.
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• Ensure that gas line does not come in contact with outer
wrap of appliance. Follow local codes.
HIGH ALTITUDE INSTALLATIONS
U.L. Listed gas appliances are tested and approved without
requiring changes for elevations from 0 to 2000 feet in the
U.S.A. and Canada.
• Incoming gas line should be piped into the valve
compartment and connected to the 1/2 inch connection
on the manual shutoff valve.
When installing this appliance at an elevation above 2000 feet,
it may be necessary to decrease the input rating by changing
the existing burner orifice to a smaller size. Input rate should
be reduced by 4% for each 1000 feet above a 2000 foot
elevation in the U.S.A., or 10% for elevations between 2000
and 4500 feet in Canada. If the heating value of the gas has
been reduced, these rules do not apply. To identify the proper
orifice size, check with the local gas utility.
WARNING
Fire or Explosion Hazard
• Gas buildup during line purge may ignite.
• Purge should be performed by qualified technician.
• Ensure adequate ventilation.
If installing this appliance at an elevation above 4500 feet (in
Canada), check with local authorities.
• Ensure there are no ignition sources such as
sparks or open flames.
• A small amount of air will be in the gas supply lines.
When first lighting appliance it will take a short time for
air to purge from lines. When purging is complete the
appliance will light and operate normally.
WARNING
CHECK FOR GAS LEAKS
Explosion Risk
Fire Risk
Asphyxiation Risk
• Check all fittings and connections.
• Do not use open flame.
• After the gas line installation is complete, all
connections must be tightened and checked
for leaks with a commercially-available,
non-corrosive leak check solution. Be sure
to rinse off all leak check solution following
testing.
Fittings and connections may have loosened
during shipping and handling.
WARNING
Fire hazard.
Do NOT change the valve settings.
• This valve has been preset at the factory.
• Changing valve settings may result in fire
hazard or bodily injury.
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Electrical Information
10
A. Recommendation for Wire
C. Intellifire Ignition System Wiring
This appliance requires 110-120 VAC be wired to the
junction box either for proper operation of the appliance.
This appliance requires a 110 VAC supply to the appliance
junction box for operation. A wiring diagram is shown in
Figure 10.1.
NOTE: This appliance must be electrically wired and grounded
in accordance with local codes or, in the absence of local
codes, with National Electric Code ANSI/NFPA 70-latest
edition or the Canadian Electric Code, CSA C221.1.
This appliance is equipped with an Intellifire control valve
which operates on a 3 volt system.
This appliance is supplied with a 3 volt AC transformer
which requires the installation of the supplied junction box.
It is highly recommended that the junction box be installed
at this time to avoid reconstruction.
ꢀ
• A110-120 VAC circuit for this product must be protected
with ground-fault circuit-interrupter protection, in
compliance with the applicable electrical codes, when
it is installed in locations such as in bathrooms or near
sinks.
CAUTION
Label all wires prior to disconnection when servicing controls.
Wiring errors can cause improper and dangerous operation.
Verify proper operation after servicing.
B. Connecting to the Appliance
WARNING
WARNING
Wire 110V to electrical junction box.
Do NOT wire 110V to valve.
Shock hazard.
• Replace damaged wire with type 105º C
rated wire.
• Wire must have high temperature insulation.
Do NOT wire 110V to wall switch.
• Incorrect wiring will damage millivolt valves.
• Incorrect wiring will override IPI safety lockout
and may cause explosion.
• If using thermostat use one compatible with a millivolt
gas valve system.
• Follow parameters for locating thermostat (see individ-
ual thermostat instructions) to ensure proper operation
of appliance.
• Use low resistance thermostat wire for wiring from igni-
tion system to the wall switch and thermostat.
• Keep wire lengths as short as possible by removing any
excess wire length.
• Low voltage and 110 VAC voltage cannot be shared
within the same wall box.
Note: This appliance must be electrically wired and grounded
in accordance with local codes or, in the absence of local
codes, with National Electric Code ANSI/NFPA 70-latest
edition or the Canadian Electric Code, CSA C221.1.
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PLUG-IN
3V TRANSFORMER
IGNITION MODULE 3 VAC
ON/OFF
WALL SWITCH
INTERMITTENT
PILOT IGNITOR
IGNITION
MODULE
(3V)
LOW VOLTAGE
SEE NOTE 1
VALVE
ORG
WHT
GROUND
REMOTE
CONTROL HOT
NEUTRAL
GROUND TO
FIREPLACE
CHASSIS*
BLACK WIRE CAN BE
PLUGGED INTO ANY
OF #1 - #5 LOCATIONS
ON THE HOT SIDE
ORG
BLK
RED
THERMOSTAT
WIRE
ASSEMBLY
WHITE WIRE CAN BE
PLUGGED INTO ANY
OF#1 - #5 LOCATIONS
ON THE NEUTRAL SIDE
VALVE
TRANSFORMER
3 VAC
REMOTE
JUMPER WIRE
PLUG-IN
Figure 10.1 Intellifire Pilot Ignition (IPI) Wiring Diagram - Standard Method. Note: Appliance will not operate unless properly grounded.
D. Junction Box Installation
Romex
Connector
If the box is being wired from the OUTSIDE of the
appliance:
• Remove the cover plate located on the outer shell
- right side (see Figure 10.2).
14/2WG
• Install the supplied Romex™ connector in the cover
plate.
Cover Plate
outside firebox
• Feed the necessary length of wire through the
connector.
• Make all necessary wire connections and reattach
the cover plate to the outer shell.
Copper
ground attached
to GRN screw with
GRN wire
GRN wire
inside box
If the box is being wired from the INSIDE of the
appliance:
• Remove the screw attaching the junction box/
receptacle to the outer shell, rotate the junction
box inward to disengage it from the outer shell (see
Figure 10.2).
NOTE: Do NOT wire
110VAC to wall switch.
Figure 10.2 Junction Box Detail
• Pull the electrical wires from outside the appliance
through this opening into the valve compartment.
• Feed the necessary length of wire through the connector.
• Make all necessary wire connections to the junction box/
receptacle and reassemble the junction box/receptacle to the
outer shell.
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Finishing
11
A. Facing Material
WARNING
WARNING
Fire Risk.
Fire Risk.
Do NOT obstruct air inlet or outlet grilles.
Do NOT modify grilles.
• Modifying or covering grilles could cause
temperature rise and fire hazard.
Finish all edges and fronts to clearances and
specifications listed in manual.
• Black metal appliance front may be covered with
noncombustible material only.
Finishing materials must not interfere with:
• Air flow through grilles or louvers.
• Operation of louvers or doors.
• Access for service.
• Do NOT overlap combustible materials onto appliance
front.
• Install combustible materials up to specified clearances
on top, front and side.
• Seal joints between the finished wall and appliance top
and sides using only a 300º F minimum sealant.
FINISH WALL MATERIAL MAY BE
COMBUSTIBLE - TOP AND SIDES
B. Mantel Projections
NON-COMBUSTIBLE ZONE
8 in.
0 in.
No mantels are allowed when using Studio 24 fronts.
29-1/8 in.
0 in.
0 in.
SEALANT MATERIAL
Figure 11.1 Noncombustible Facing Diagram
WARNING
Risk of Fire
• Non-combustible clearances MUST be
maintained.
• Sheetrock, wood or other combustibles must
NOT be used as sheathing or facing in the
non-combustible zone.
• See Section 11 for proper clearances.
• See Section 1 for combustible/non-combustible
definitions.
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Appliance Setup
12
A. Remove Shipping Materials
Remove shipping materials from inside or underneath the
firebox.
B. Clean the Appliance
Clean/vacuum any sawdust that may have accumulated
inside the firebox or underneath in the control cavity.
C. Accessories
Install approved accessories per instructions included
with accessories. See Service Parts List for appropriate
accessories. Refer to Section 16.
WARNING
Shock or fire risk.
Use ONLY optional accessories approved for
this appliance.
• Using non-listed accessories voids warranty.
• Using non-listed accessories may result in a
safety hazard.
• Only Hearth & Home Technologies approved
accessories may be used safely.
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D. Positioning Stones
For proper performance and safety, it is critical that the Black
Stone Placement: Soho24B
Onyx stones are set up in accordance with these instructions.
BURNER AREA
Figure 12.3.
Figure 12.1.
Step 2. The stone placement jig is shipped in its proper
position. Remove the two screws securing the jig, making
sure the jig stays in the proper position. See Figure 3.
As you are positioning the stones, make sure that no
stones are in the cross-hatched area shown between the
two arrows above. This is to ensure proper lighting and
avoid interference with the pilot flame.
WARNING
Delayed Ignition Risk
• Place stones according to instructions.
• Do NOT place stones in area in front of pilot
shield.
• Do NOT place stones in a position that they may
fall into area in front of pilot shield.
• Do NOT use any media other than the stones
supplied with this fireplace.
Fireplace will not function properly.
Delayed ignition may occur.
Figure 12.4.
Step 3. Place a single layer of stones over the burner area
inside of the tabs surrounding the burner and behind the
pilot shield.
JIG
PILOT SHIELD
Figure 2.
Figure 12.5.
Step 1. The included stone placement jig MUST be used
any time stones are placed on the burner to ensure that
none end up in the cross-hatched area noted in Figure 1.
Step 4. Place the remaining stones over the basepan
taking care not to add more stones to the burner area.
2137-936B
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NO STONES IN THIS AREA
Figure 12.9.
Figure 12.6.
Step 8. This is a view of the front area of the pilot shield.
This area must be free of stones for safe operation.
Step 5. Carefully place a layer of stones over the pilot
shield to disguise it.
Figure 12.7.
Step 6. Spread the stones out evenly. Double check that
there is only one layer of stones on the burner area and that
the cross-hatched area in Figure 1 is still free of stones.
Figure 12.8.
Step 7. Carefully remove the stone placement jig making
sure that no stones fall into the pilot area.
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E. Glass Assembly
F. Air Shutter Setting
NG
1/16 in.
LP
WARNING
Burner
Full Open
Handle glass doors with care.
G. Reflective Panel
• Inspect the gasket to ensure it is
undamaged.
The back and sides of the SOHO are covered with a
reflective panel. This panel will bronze with burning, but
it will retain its reflectivity.
• Inspect the glass for cracks, chips or
scratches.
• Do NOT strike, slam or scratch glass.
• Do NOT operate appliance with glass door removed,
cracked, broken or scratched.
• Replace glass door assembly as a complete appliance.
Removing Glass Assembly
Pull the two glass assembly latches out of the groove on
the glass frame. Remove glass door from the appliance
(see Figure 12.10).
Replacing Glass Assembly
Replace the glass door on the appliance. Pull out and
latch the two glass assembly latches into the groove on
the glass frame.
GLASS
ASSEMBLY
BOTTOM
LATCH
Figure 12.10 Glass Assembly
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Operating Instructions
13
A. Before Lighting Appliance
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
CAUTION
If installing Intellifire ignition battery backup:
• Do not install batteries if the backup mode may not be
used for extended time.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• Batteries may leak.
• Install batteries only when needed for power outage.
• CAREFULLY SUPERVISE children in same room as
fireplace.
• Alert children and adults to hazards of high temperatures.
Before operating this appliance have a qualified tech-
nician:
High temperatures may ignite clothing or other
flammable materials.
• Keep clothing, furniture, draperies and other flammable
materials away.
• Remove all shipping materials from inside and/or
underneath the firebox.
• Review proper placement of logs, rockwool, lava rock,
and vermiculite.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fixed glass panel. DO
NOT operate the appliance with the barrier removed.
• Check the wiring.
• Check the air shutter adjustment.
• Ensure that there are no gas leaks.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
• Ensure that the glass is sealed and in the proper
position.
• Ensure that the flow of combustion and ventilation air is
WARNING
not obstructed (front grilles and vent caps).
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. Refer to
the owner’s information manual provided with this appliance.
For assistance or additional information consult a qualified
installer, service agency or the gas supplier.
WARNING
Glass door must be in place when
appliance is operating.
Risk of:
• Combustion Fumes
• Fire
WARNING
Do NOT operate appliance with glass
door removed.
Do NOT use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system and
any gas control which has been under water.
• Open viewing glass for servicing only.
• Glass door MUST be in place and sealed before operating
appliance.
• Only use glass door certified for use with appliance.
• Glass replacement should be done by qualified technician.
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B. Lighting Instructions (IPI)
The IPI system may be operated with two D-cell batteries. When using batteries, unplug the transformer. To prolong battery
life, remove them when using the transformer.
FOR YOUR SAFETY
READ BEFORE LIGHTING
LIGHTING
INSTRUCTIONS
(IPI)
WARNING: If you do not follow these instructions exactly, a fire or explosion
may result causing property damage, personal injury or loss of life.
1. Turn off all electric power to the appliance.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
A. This appliance is equipped with an
intermittent pilot ignition (IPI) device
which automatically lights the burn-
er. DO NOT try to light the burner by
hand.
2. This appliance is equipped with an ignition
device which automatically lights the burner.
DO NOT try to light the burner by hand.
• If you cannot reach your gas sup-
plier, call the fire department.
B. BEFORE LIGHTING, smell all around
the appliance area for gas. Be sure to
smell next to the floor because some
gas is heavier than air and will settle
on the floor.
GAS
VALVE
C. DO NOT use this appliance if any
part has been under water. Imme-
diately call a qualified service tech-
nician to inspect the appliance and
to replace any part of the control
system and any gas control which
has been under water.
3. Wait five (5) minutes to clear out any gas.
Then smell for gas, including near the floor. If
you smell gas, STOP! Follow “B” in the Safety
Information located on the left side of this la-
bel. If you do not smell gas, go to next step.
WHAT TO DO IF YOU SMELL GAS
• DO NOT try to light any appliance.
• DO NOT touch any electric switch; do
not use any phone in your building.
4. Turn on all electric power to the appliance.
WARNING: CAUTION:
5. To light the burner, flip the ON/OFF switch to
the “ON” position. (The ON/OFF switch may
include a wall switch if so equipped).
Hot while in operation. DO NOT touch.
Keep children, clothing, furniture, gaso-
line and other liquids having flammable
vapors away.
DO NOT CONNECT 110 VAC TO
THE CONTROL VALVE.
6. If the appliance will not operate, follow the in-
structions “To Turn Off Gas to Appliance” and
call your service technician or gas supplier.
Improper installation, adjustment, al-
teration, service or maintenance can
cause injury or property damage. Re-
fer to the owner’s information manual
provided with this appliance.
DO NOT operate the appliance with
fixed glass assembly removed, cracked
or broken. Replacement of the fixed
glass assembly should be done by a
licensed or qualified service person.
TO TURN OFF
GAS TO APPLIANCE
This appliance needs fresh air for
safe operation and must be installed
so there are provisions for adequate
combustion and ventilation air.
1. Turn wall control or ON/OFF switch to “OFF”.
NOT FOR USE
WITH SOLID FUEL
2. Turn off all electric power to the appliance if
If not installed, operated, and main-
tained in accordance with the man-
ufacturer’s instructions, this product
could expose you to substances in fuel
or fuel combustion which are known to
the State of California to cause can-
cer, birth defects, or other reproductive
harm.
service is to be performed.
For use with natural gas and propane.
A conversion kit, as supplied by the
manufacturer, shall be used to convert
this appliance to the alternate fuel.
593-913F
Also Certified for Installation in a
Bedroom or a Bedsitting Room.
For assistance or additional informa-
tion, consult a qualified installer, ser-
vice agency or the gas supplier.
Keep burner and control compartment
clean. See installation and operating
instructions accompanying appliance.
For additional information on operating your
Hearth & Home Technologies fireplace, please refer to www.fireplaces.com.
Final inspection by
Heat & Glo • Soho24B • 2137-900 Rev. H • 10/08
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38
C. After Appliance is Lit
CAUTION
Initial Break-in Procedure
• Prevent accidental appliance operation when not
attended.
When you light the appliance, you may notice that it pro-
duces heat which does have an associated odor or smell.
If you feel this odor is excessive it may require the initial
three to four hour continuous burn on high followed by a
second burn up to 12 hours to fully drive off any odor from
paint and lubricants used in the manufacturing process.
Condensation of the glass is normal.
• Unplug or remove batteries from remote control if absent
or if appliance will not be used for an extended period of
time.
• Property damage possible from elevated temperatures.
CAUTION
NOTE: The appliance should be run three to four hours
on the initial start-up. Turn it off and let it cool completely.
Remove and clean the glass. Replace the glass and run
the appliance for an additional 12 hours.
Smoke and odors released during initial operation.
•
•
•
Open windows for air circulation.
Leave room during initial operation.
Smoke may set off smoke detectors.
During this break-in period it is recommended that some
windows in the house be opened for air circulation. This will
help avoid setting off smoke detectors, and help eliminate any
odors associated with the appliance’s initial burning.
Smoke and odors may be irritating to sensitive
individuals.
WARNING
Fire Hazard.
WARNING
Keep combustible materials, gasoline and
other flammable vapors and liquids clear of
appliance.
Fire Risk.
High Temperatures.
• Do NOT store flammable materials in the
appliance’s vicinity.
Keep combustible household items away from
appliance.
• Do NOT use gasoline, lantern fuel, kerosene,
charcoal lighter fluid or similar liquids in this
appliance.
Do NOT obstruct combustion and ventilation air.
• Do NOT place combustible items on top of or
in front of appliance.
• Combustible materials may ignite.
• Keep furniture, draperies away from
appliance.
D. Frequently Asked Questions
ISSUE
SOLUTIONS
This is a result of gas combustion and temperature variations. As the appliance warms, this
condensation will disappear.
Condensation on the glass
This is a result of normal operation and the flames will begin to yellow as the appliance is al-
lowed to burn for 20 to 40 minutes.
Blue flames
When first operated, this appliance may release an odor for the first several hours. This is
caused by the curing of the paint and the burning off of any oils remaining from manufactur-
ing. Odor may also be released from finishing materials and adhesives used around the
appliance.
Odor from appliance
Film on the glass
This is a normal result of the curing process of the paint and logs. Glass should be cleaned
within 3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing
process. A non-abrasive cleaner such as gas fireplace glass cleaner may be necessary. See
your dealer.
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to
the sound produced by a furnace or heating duct. This noise does not affect the operation or
longevity of the appliance.
Metallic noise
Is it normal to see the pilot flame burn In an Intellifire ignition system it is normal to see the pilot flame, but it should turn off when
continually?
ON/OFF is turned off. In a standing pilot system the pilot will always stay on.
Heat & Glo • Soho24B • 2137-900 Rev. H • 10/08
39
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Troubleshooting
14
With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the
corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician.
A. Intellifire Ignition System
Sympton
Possible Cause
Corrective Action
1. The ignitor/module a. Incorrect wiring.
makes noise, but no
spark.
Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are connected to
correct terminals on module and pilot assembly. Reversed wires at the module may
cause system to make sparking noise, but spark may not be present at pilot hood.
b. Loose connections Verify no loose connections or electrical shorts in wiring from module to pilot assem-
or electrical shorts in
the wiring.
bly. Rod closest to pilot hood should be ignitor. Verify connections underneath pilot
assembly are tight; also verify connections are not grounding out to metal chassis,
pilot burner, pilot enclosure, mesh screen if present, or any other metal object.
c. Ignitor gap is too
large.
Verify gap of igniter to pilot hood. The gap should be approximately .17 inch or 1/8
inch.
d. Faulty module.
Turn ON/OFF rocker switch or wall switch to OFF position. Remove ignitor wire
“I” from module. Place ON/OFF Rocker switch or wall switch in ON position. Hold
ground wire about 3/16 inch away from “I” terminal on module. If there is no spark
at “I” terminal module must be replaced. If there is a spark at “I” terminal, module
is fine. Inspect pilot assembly for shorted sparker wire or cracked insulator around
electrode.
2. Pilot won’t light,
there is no noise or
spark.
a. Transformer
installed correctly.
Verify that transformer is installed and plugged into module. Check voltage of trans-
former under load at spade connection on module with ON/OFF switch in ON posi-
tion. Acceptable readings of a good transformer are between 3.2 and 2.8 volts AC.
b. A shorted or loose
connection in wiring
Remove and reinstall the wiring harness that plugs into module. Verify there is a
tight fit. Verify pilot assembly wiring to module. Remove and verify continuity of each
configuration or wiring wire in wiring harness.
harness.
c. Improper wall switch Verify that 110/VAC power is “ON” to junction box.
wiring.
d. Module not
grounded.
Verify black ground wire from module wire harness is grounded to metal chassis of
appliance.
e. Faulty module.
Turn ON/OFF rocker switch or wall switch to OFF position. Remove ignitor wire
“I” from module. Place ON/OFF Rocker switch or wall switch in ON position. Hold
ground wire about 3/16 inch away from “I” terminal on module. If there is no spark
at “I” terminal module must be replaced. If there is a spark at “I” terminal, module
is fine. Inspect pilot assembly for shorted sparker wire or cracked insulator around
electrode.
3. Pilot lights but
continues to spark,
and main burner will
not ignite. (If the pilot
continues to spark
after the pilot flame
has been lit, flame
rectification has not
occurred.)
a. A shorted or loose
connection in sensor
rod.
Verify all connections to wiring diagram in manual. Verify connections underneath
pilot assembly are tight. Verify connections are not grounding out to metal chassis,
pilot burner, pilot enclosure or screen if present, or any other metal object.
b. Poor flame rectifi-
Verify that flame is engulfing sensor rod. If the pilot assembly does not have a
cation or contaminated ground strap, consider installing one to increase flame rectification. Verify correct pi-
sensor rod.
lot orifice is installed and inlet gas specifications. Flame carries rectification current,
not the gas. If flame lifts from pilot hood, the circuit is broken. A wrong orifice or too
high an inlet pressure can cause pilot flame to lift. The sensor rod may be contami-
nated. Clean sensor rod with emery cloth.
c. Module is not
grounded.
Verify that module is securely grounded to metal chassis of appliance. Verify that
wire harness is firmly connected to module.
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40
Intellifire Ignition System - (continued)
Symptom
Possible Cause
Corrective Action
3. Continued
d. Damaged pilot as-
Verify that ceramic insulator around the sensor rod is not cracked, damaged, or
sembly or dirty sensor loose. Verify connection from sensor rod to white sensor wire. Clean sensor rod with
rod.
emery cloth to remove any contaminants that may have accumulated on sensor rod.
Verify continuity with a multimeter with ohms set at lowest range.
e. Faulty module.
Turn ON/OFF rocker switch or wall switch to OFF position. Remove ignitor wire
“I” from module. Place ON/OFF Rocker switch or wall switch in ON position. Hold
ground wire about 3/16 inch away from “I” terminal on module. If there is no spark
at “I” terminal module must be replaced. If there is a spark at “I” terminal, module
is fine. Inspect pilot assembly for shorted sparker wire or cracked insulator around
electrode.
4. Pilot sparks, but
Pilot will not light.
a. Correct gas supply. Verify that incoming gas line ball valve is “open”. Verify that inlet pressure reading is
within acceptable limits, inlet pressure must not exceed 14 in. W.C.
b. Ignitor gap is too
large.
Verify that spark gap from ignitor to pilot hood is .17 in. or 1/8 in.
c. Module is not
grounded.
Verify module is securely grounded to metal chassis of appliance.
Heat & Glo • Soho24B • 2137-900 Rev. H • 10/08
41
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Maintaining and Servicing Appliance
15
A. Maintenance Tasks
Although the frequency of appliance servicing and maintenance will depend on use and the type of installation, a qualified
service technician should perform an appliance checkup at the beginning of each heating season.
CAUTION
WARNING
Handle glass assembly with care.
Risk of injury or property damage.
Before servicing:
NOTE: Clean glass after initial 3-4 hours operation.
Longer operation without cleaning glass may
cause a permanent white film on glass.
• Turn off gas.
• Turn off electricity to appliance.
• Disable remote control, if one is present.
• Ensure appliance is completely cooled.
After servicing:
When cleaning glass door:
• Avoid striking, scratching or slamming glass.
• Do NOT use abrasive cleaners.
• Use a hard water deposit glass cleaner on white film.
• Do NOT clean glass when hot.
• Replace any screen or barrier that was removed.
• Reseal and reinstall any venting removed for servicing.
• Turn off appliance after 3-4 hours of operation and
ALLOW TO COOL.
• Remove and clean glass assembly.
• Replace glass assembly and operate appliance for
additional 12 hours.
WARNING
Annual inspection by qualified technician recommended.
Refer to maintenance instructions.
Check:
• Condition of doors, surrounds and fronts.
• Condition of glass, glass assembly and glass seal.
• Obstructions of combustion and ventilation air.
• Condition of logs.
WARNING
• Condition of firebox.
Inspect external vent cap regularly.
• Ensure no debris blocks cap.
• Burner ignition and operation.
• Burner air shutter adjustment
• Gas connections and fittings.
• Obstructions of termination cap.
• Combustible materials blocking cap may ignite.
• Restricted air flow affects burner operation.
Clean:
• Glass
• Air passageways, grilles,
control compartment
• Burner, burner ports
Risk of:
• Fire
• Delayed ignition or explosion
• Exposure to combustion fumes
• Odors
Heat & Glo • Soho24B • 2137-900 Rev. H • 10/08
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42
Inspect
Maintenance Tasks
Doors, Surrounds
and Fronts
1. Assess condition of screen and replace as necessary.
Recommend addition of screen if one is not present.
2. Inspect for scratches, dents or other damage and repair as necessary.
3. Verify no obstructions to airflow through the louvers.
4. Verify maintenance of proper clearance to combustible household objects.
1. Inspect gasket seal and its condition.
Gasket Seal, Glass
Assembly and Glass
2. Inspect glass panels for scratches and nicks that can lead to breakage when exposed to heat.
3. Confirm there is no damage to glass or glass frame. Replace as necessary.
4. Verify that latches engage properly, clip studs are not stripped, and glass attachment components are intact
and operating properly. Replace as necessary.
5. Clean glass. Replace glass assembly if severely coated with silicate deposits that cannot be removed.
Valve Compartment
and Firebox Top
1. Vacuum and wipe out dust, cobwebs, debris or pet hair. Use caution when cleaning these areas. Screw
tips that have penetrated the sheet metal are sharp and should be avoided.
2. Remove any foreign objects.
3. Verify unobstructed air circulation.
Logs
1. Inspect for broken, damaged, or missing logs. Replace as necessary.
2. Verify correct log placement and no flame impingement causing sooting. Correct as necessary.
1. Inspect for paint condition, warpage, corrosion or perforation. Sand and repaint as necessary.
2. Replace appliance if firebox has been perforated.
Firebox
Burner Ignition and
Operation
1. Verify burner is properly secured and aligned with pilot or igniter.
2. Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if necessary.
3. Replace ember materials with new dime-size and shape pieces. Do not block ports or obstruct lighting paths.
4. Check for smooth lighting and ignition carryover to all ports. Verify there is no ignition delay.
5. Inspect for lifting or other flame problems.
6. Verify air shutter is clear of dust and debris.
7. Inspect orifice for soot, dirt or corrosion.
8. Verify manifold and inlet pressures. Adjust regulator as required.
9. Inspect pilot flame strength. Clean or replace orifice as necessary.
10. Inspect thermocouple/thermopile or IPI sensor rod for soot, corrosion and deterioration. Clean with emery
cloth or replace as required.
11. Verify millivolt output. Replace as necessary.
Venting
1. Inspect venting for blockage or obstruction such as bird nests, leaves, etc.
2. Confirm that termination cap remains clear and unobstructed by plants, etc.
3. Verify that termination cap clearance to subsequent construction (building additions, decks, fences or
sheds) has been maintained.
4. Inspect for corrosion or separation.
5. Verify weather stripping, sealing and flashing remains intact.
6. Inspect draft shield to verify it is not bent, damaged or missing.
1. Verify operation of remote.
Remote controls
2. Replace batteries in remote transmitters and battery-powered receivers.
3. Verify batteries have been removed from battery back-up IPI systems to prevent premature battery failure
or leaking.
Heat & Glo • Soho24B • 2137-900 Rev. H • 10/08
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Reference Materials
16
A. Appliance Dimension Diagram
Dimensions are actual appliance dimensions. Use for reference only. For framing dimensions and clearances refer to Section 3.
I
J
K
L
M
ØN
O
C
H
D
E
Q
F
ELECTRICAL
ACCESS
GAS LINE
ACCESS
B
A
P
G
Appliance Dimensions Table
Location Inches Millimeter
Location
Inches
11-1/2
11-1/2
11
Millimeter
292
A
B
C
D
E
F
G
H
I
29-1/8
25-9/32
37-3/16
29-3/16
4-1/8
740
643
945
742
105
56
J
K
L
292
279
M
N
O
P
Q
5-9/16
6-5/8
37
142
168
2-3/16
4-1/2
940
115
832
586
3-3/4
2-1/4
96
32-3/4
23-1/16
57
Figure 16.1 Appliance Dimensions
44
Heat & Glo • Soho24B • 2137-900 Rev. H • 10/08
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B. Vent Components Diagrams
SL Series Components
13-7/8 in.
(352 mm)
9-1/2 in.
(241 mm)
14 in.
(356 mm)
DRC-RADIUS
Cap Shield
11-5/8 in.
(295 mm)
12-1/8 in.
(308 mm)
7-1/8 in.
(181 mm)
5-3/4 in.
(146 mm)
COOL-ADD
Cap Shield
Figure 16.1 SLP Series Vent Components
Heat & Glo • Soho24B • 2137-900 Rev. H • 10/08
45
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B. Vent Components Diagrams (continued)
6-1/2 in.
165 mm
6-1/2 in.
165 mm
6-1/2 in.
165 mm
8-3/4 in.
222 mm
9-1/4 in.
235 mm
6 in.
152 mm
6-5/8 in.
168 mm
6-5/8 in.
168 mm
9-7/8 in.
251 mm
SLP45
45° Elbow
SLP90
90° Elbow
Effective Height/Length
Pipe
SLP4
inches
4
mm
102
Effective
Height/
Length
SLP6
6
152
SLP12
SLP24
SLP36
SLP48
SLP6A
SLP12A
12
305
24
610
36
914
48
1219
51 - 152
51 - 305
SLP-WS
Wall Shield Firestop
2 - 6
2 - 12
SLP-PIPE
SLP-HVS
Horizontal Pipe
Support
RF4-8
Roof Flashing
SLP-FS
Ceiling Firestop
Figure 16.2 SLP Series Vent Components
Heat & Glo • Soho24B • 2137-900 Rev. H • 10/08
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46
B. Vent Components Diagrams (continued)
SLP-TVHW
Vertical
Termination Cap
SLP-CCS-BK
Cathedral Ceiling
Support Box-Black
SLK-SNKD
Snorkel
Termination Cap
SLP-WT-BK
Wall Thimble-Black
SLP-TRAP1
Horizontal
SLP-TRAP2
Horizontal
Termination Cap
Termination Cap
26 in.
660 mm
DVP-HSM-B
Extended Heat Shield
DVP-2SL
Adapter
SL-2DVP
Adapter
ASSEMBLY
SL-2DVP
SLP90
PVK-80
SLP-DCF-BK
Ceiling Firestop
Black
NOTE: Use the vertical termination baffle
with the PVK-80. See Figure 5.6.
(For use on Intellifire
appliances only)
Figure 16.3 SLP Series Vent Components
Heat & Glo • Soho24B • 2137-900 Rev. H • 10/08
47
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SOHO24B
C. Service Parts
Beginning Manufacturing Date: Aug. 2007
Ending Manufacturing Date: ______
Service Parts Diagram
1
2
3
4
5
6
7
8
9
13
10
12
11
Part number list on following page.
Heat & Glo • Soho24B • 2137-900 Rev. H • 10/08
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48
Soho24B
Service Parts
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.
Stocked
at Depot
ITEM
DESCRIPTION
COMMENTS
PART NUMBER
2137-138
2111-148
1
2
Heat Shield
Non-combustible Board (Outside)
Bracket Non-combustible Board
Non-combustible Board (Inside)
Surround
2111-128
2077-148
2077-112
2137-134
2137-135
2137-140
2137-137
2137-136
2137-129
GLA-SOHO24B
2137-010
2137-011
4021-013
2045-024
3
4
Heat Shield Retainer
Reflective Panel
5
6
Stone Placement Jig
Pilot Cover (Outer)
Pilot Cover (Inner)
Base Pan
7
8
9
10
Glass Door Assembly
Burner NG
Y
Y
Y
Y
Y
11
Burner LP
12
13
Junction Box
Wire, Wall Switch
SOHO24B-ONYX
045-455
Black Onyx
Fiber Glass Rope
Flue Restrictor
2137-139
386-122A
Glass Latch Assembly
Touch Up Paint
Y
TUP-GBK-12
WSK100-HNG
WSK-21
No longer available
Wall Switch Control Kit
Post 11/07
NGK-SOHO24B
LPK-SOHO24B
593-528
Conversion Kit NG
Conversion Kit LP
Pilot Orifice NG
Pilot Orifice LP
Regulator NG
Y
Y
Y
Y
Y
Y
593-527
NGK-DXF
Regulator LP
LPK-DXF
Additional service part numbers appear on following page.
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49
SOHO24B
Service Parts
Beginning Manufacturing Date: Aug. 2007
Ending Manufacturing Date: ______
Valve Assembly Parts List
1
IPI Valve Assembly
2
3
4
5
6
7
8
15
10
9
14
13
12
11
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.
Stocked
at Depot
ITEM
DESCRIPTION
COMMENTS
PART NUMBER
2090-012
2090-013
2137-010
2137-011
2137-141
2137-102
530-302A
438-407
Pilot Assembly NG
Pilot Assembly LP
Y
Y
Y
Y
1
Burner Assembly NG
Burner Assembly LP
Pilot Cover Bracket
Pilot Bracket
2
3
4
5
Flexible Gas Connector
Burner Neck Gasket
Valve Plate Gasket
Battery Pack
Y
Y
6
2077-138
593-594A
2111-186
302-320A
593-500
7
8
9
Valve Bracket
10
Flex Ball Valve Assembly
Valve NG
Y
Y
Y
Y
Y
Y
Y
Y
11
593-501
Valve LP
593-593A
593-592
12
13
14
3 Volt Transformer
Module
593-590A
582-850
Module Wire Assembly
Orifice NG (#50C)
Orifice LP (#59C)
15
582-859
Heat & Glo • Soho24B • 2137-900 Rev. H • 10/08
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50
ꢀ
D. Limited Lifetime Warranty
Hearth & Home Technologies LIMITED WARRANTY
Hearth & Home Technologies (“HHT”) and its respective brands extends the following warranty for HHT gas, wood, pellet
and electric appliances purchased from an authorized HHT dealer and installed in the United States of America or Canada.
Warranty starts with date of purchase by the original owner (End User) except as noted for replacement parts.
Warranty Period
Parts Labor
HHT Manufactured Appliances and Venting
EPA
Components Covered
Gas
X
Wood
Pellet
Electric Venting
Wood
All Parts and Material Except as
covered by Conditions, Exclusion,
and Limitations listed
1 Year
X
X
X
X
X
Igniters, Electronic Components,
and Glass
X
X
X
X
2 years
3 years
X
X
X
Blowers
Molded Refractory Panels
X
X
Firepots
5 years
3 years
3 years
X
X
Castings & Baffles
Firebox, HHT Chimney,
Termination & Heat
Exchanger
7 years
X
X
10 years 1 year
X
Burners, Logs & Refractory
Limited
1 year
X
X
Firebox & Heat Exchanger
All Replacement Parts
Lifetime
90 Days
X
X
X
X
X
See Conditions, Exclusions, and limitations.
CONDITIONS, EXCLUSIONS & LIMITATION OF LIABILITY
9-01-08
• This warranty applies to the original owner and is transferable up to two years from date of purchase to the new homeowner,
provided the purchase was made through an authorized dealer or distributor of HHT, and the appliance remains in its
original place of installation.
• The maximum amount recoverable under this warranty is limited to the purchase price of the product.
• In no event shall HHT be liable for any incidental or consequential damages caused by defects in the product.
• Adjustments, regular maintenance, cleaning and temporary repairs, or the failure to duplicate the problem in the home is
not covered under this warranty.
Page 1 of 2
4021-645A 09-01-08
Heat & Glo • Soho24B • 2137-900 Rev. H • 10/08
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D. Limited Lifetime Warranty (continued)
• This limited warranty does not extend to or include surface finish on the appliance or terminations, door gasketing, glass
gasketing, glass discoloration, firebrick, pellet logs, kaowool or other ceramic insulating materials. Rust and/or corrosion
on any of the metal surfaces, cast iron components, baffles, firepots, doors, or firebox area are not covered by this
warranty.
• Noise resulting from minor expansion, contraction, or movement of certain parts is normal and complaints related to this
noise are not covered by this warranty.
• HHT’s obligation under this warranty does not extend to damages resulting from: (1) installation, operation or maintenance
of the appliance not in accordance with the installation instructions; operating instructions and the listing agent identification
label furnished with the appliance; (2) installation which does not comply with local building codes; (3) shipping, improper
handling, improper operation, abuse, misuse, accident or unworkmanlike repairs; (4) environmental conditions, inadequate
ventilation or drafting caused by tight sealing construction of the structure or handling devices such as exhaust fans or forced
air furnaces or other such causes; (5) use of fuels other than those specified in the operating instructions; (6) installation
or use of components not supplied with the appliance or any other components not expressly authorized and approved
by HHT; and/or (7) modification of the appliance not expressly authorized and approved by HHT in writing.
• This warranty does not apply to non-HHT venting components, hearth components or other accessories used in conjunction
with the installation of this product.
• This warranty is void if the appliance has been over-fired or operated in atmospheres contaminated by chlorine, fluorine,
or other damaging chemicals the appliance is subject to prolonged periods of dampness or condensation, or there is any
damage to the appliance or other components due to water or weather damage which is the result of, but not limited to,
improper chimney or venting installation.
• HHT’s liability under this warranty is limited to the replacement and repair of defective components or workmanship during
the applicable period. HHT may fully discharge all of its obligations under such warranties by repairing the defective
component(s) at HHT’s discretion. Shipping costs are not covered under this warranty.
• Some states do not allow exclusions or limitation of incidental or consequential damages, so those limitations may not
apply to you. This warranty gives you specific rights; you may also have other rights, which vary from state to state.
• EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE
WARRANTY SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF
THE WARRANTY SPECIFIED ABOVE.
This Limited Warranty is effective on all HHT appliances sold after September 01, 2008 and supersedes any and all
warranties currently in existence.
If warranty service is needed, you should contact your installing dealer. If the installing dealer is unable to provide necessary
parts or components, contact the nearest authorized HHT dealer or supplier.
Page 2 of 2
4021-645A 09-01-08
Heat & Glo • Soho24B • 2137-900 Rev. H • 10/08
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52
E. Contact Information
Heat & Glo, a brand of Hearth & Home Technologies Inc.
20802 Kensington Boulevard, Lakeville, MN 55044
Please contact your Heat & Glo dealer with any questions or concerns.
For the location of your nearest Heat & Glo dealer,
- NOTES -
________________________________________________________________________________
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CAUTION
DO NOT DISCARD THIS MANUAL
• Important operating
and maintenance
instructions included.
• Read, understand and follow
these instructions for safe
installation and operation.
• Leave this manual with
party responsible for use
and operation.
This product may be covered by one or more of the following patents: (United States) 4593510, 4686807, 4766876, 4793322, 4811534, 5000162, 5016609, 5076254, 5113843,
5191877, 5218953, 5263471, 5328356, 5341794, 5347983, 5429495, 5452708, 5542407, 5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237,
5947112, 5996575, 6006743, 6019099, 6048195, 6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860,
6688302B2, 6715724B2, 6729551, 6736133, 6748940, 6748942, 6769426, 6774802, 6796302, 6840261, 6848441, 6863064, 6866205, 6869278, 6875012, 6880275, 6908039,
6919884, D320652, D445174, D462436; (Canada) 1297749, 2195264, 2225408, 2313972; (Australia) 780250, 780403, 1418504 or other U.S. and foreign patents pending.
Printed in U.S.A. - Copyright 2008
Heat & Glo • Soho24B • 2137-900 Rev. H • 10/08
53
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