Hearth and Home Technologies Gas Heater 6000TRSI AUC User Manual

INSTALLATION AND OPERATION INSTRUCTIONS  
MODEL: 6000TRSI-AUC  
AUSTRALIAN GAS ASSOCIATION CERTIFIED  
CERTIFICATE NUMBER 5668  
THIS MANUAL MUST BE USED FOR INSTALLATION AND RETAINED  
BY HOMEOWNER FOR OPERATION AND MAINTENANCE.  
HEAT & GLO, a brand of Hearth & Home Technologies Inc.  
THIS PRODUCT MAY BE COVERED BY ONE OR MORE OF THE FOLLOWING PATENTS:  
(United States) 4593510, 4686807, 4766876, 4793322, 4811534, 5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983, 5429495, 5452708, 5542407,  
5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099, 6048195, 6053165, 6145502, 6170481, 6237588, 6296474,  
6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940, 6748942, D320652, D445174, D462436; (Canada) 1297749,  
2195264, 2225408; (Australia) 543790;586383; (Mexico) 97-0457; (New Zealand) 200265; or other U.S. and foreign patents pending.  
Heat & Glo • 6000TRSI-AUC • 2078-900 Rev. G • 12/06  
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1
TABLE OF CONTENTS  
1.0 INSTALLATION INSTRUCTIONS. ................................................................... 4  
A. Locating the Heater ..................................................................................... 5  
B. Framing the Heater ..................................................................................... 6  
C. Flue SystemApprovals and Installations ...................................................... 8  
D. Connecting the Gas Supply ......................................................................... 18  
E. Ignition System Wiring ................................................................................. 19  
F. Mantel Clearances ...................................................................................... 21  
G. Log Placement ............................................................................................ 22  
H. Installer Testing ............................................................................................ 24  
2.0 OPERATING INSTRUCTIONS. ........................................................................ 24  
A. Safety and Lighting Information.................................................................... 26  
B. Power Outage ............................................................................................. 27  
C. Fan Operation ............................................................................................. 27  
3.0 SERVICING AND MAINTENANCE. ................................................................. 28  
A. Removal of Covers for Servicing ................................................................. 29  
B. Removal of Components for Service ........................................................... 29  
C. Parts Replacement...................................................................................... 29  
D. Adjustments and Replacement Parts ........................................................... 29  
E. Troubleshooting ........................................................................................... 30  
Í
4.0 REPLACEMENT PARTS. ................................................................................ 33  
Limited Warranty ............................................................................................... 35  
Heat & Glo • 6000TRSI-AUC • 2078-900 Rev. G • 12/06  
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3
1.0 INSTALLATION INSTRUCTIONS  
If the heater is to be installed on carpeting or tile, or on  
any combustible material other than wood flooring, the  
heater should be installed on a metal or wood panel  
that extends the full width and depth of the heater.  
When planning a heater installation, it’s necessary  
to determine:  
Where the unit is to be installed.  
The flue system configuration to be used.  
Gas supply piping.  
Electrical wiring.  
Framing and finishing details.  
]
28-3/8 [ 722  
[
]
362  
14-1/4  
9-7/8  
]
[ 250  
21-1/2  
[ 547]  
GAS LINE  
ACCESS  
ELECTRICAL  
ACCESS  
8
Ø
]
[ 203  
38  
]
[ 965  
36-1/8  
18-3/4  
]
[ 917  
27  
686  
]
[ 476  
2-1/2  
[
]
[
]
64  
2-3/8  
[
]
61  
31-5/8  
[ 803  
41 [ 1043  
6-7/8  
174  
5
]
[
]
]
[
126.9  
]
TOP  
STANDOFFS  
GLASS  
DOOR  
DATA BADGE & LABELS  
(BEHIND ACCESS DOOR)  
GAS CONTROLS  
AND SWITCHES  
GAS LINE  
ACCESS  
ELECTRICAL  
ACCESS  
FIGURE 1.1 Diagram of the 6000 Series  
Heat & Glo • 6000TRSI-AUC • 2078-900 Rev. G • 12/06  
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4
A. Locating the Heater  
The diagram (see Figure 1.2) shows space and clearance requirements for locating a heater within a room.  
Top Flue  
Rear Flue  
1” MIN. (25mm)  
1”MIN. (25mm)  
B
B
A
E
E
D
D
C
C
3” (76.2mm)  
1/2” MIN. (12.5mm)  
D
A
B
C
E
A
B
22  
C
D
E
Inches  
42  
22  
36  
50-15/16  
1294  
72  
Inches  
42  
38  
53-3/4  
1365  
76  
Millimeters 1066  
559  
914  
1829  
Millimeters 1066  
559  
965  
1930  
FIGURE 1.2 Heater Dimensions, Locations and Space Requirements  
Minimum Clearances from the Heater to  
Combustible Materials  
Glass  
Front  
Back of  
Heater  
Sides of  
Heater  
Top of  
Heater  
Floor  
Ceiling  
36 inches  
(914 mm)  
0
1/2 inch  
(13 mm)  
1/2 inch  
(13 mm)  
3-1/2 inches  
(89 mm)  
31 inches  
(787 mm)  
Clearance Requirements  
The top, back, and sides of the heater are defined by standoffs.  
The minimum clearance to a perpendicular wall extending past the face of the heater is  
one inch (25 mm).  
For 6000 Series Models, the back of the heater may be recessed 21-1/2 inches (546 mm)  
into combustible construction.  
Minimum Clearances from the Flue Pipe to Combustible Materials  
For Vertical  
For Horizontal Sections  
At Wall Firestops  
Sections  
Top  
Bottom  
Sides  
Top  
Bottom  
Sides  
1 inch  
(25mm)  
3 inches  
(75mm)  
1 inch  
(25mm)  
1 inch  
(25mm)  
2-1/2 inches  
(63.7mm)  
1/2 inch  
(13mm)  
1 inch  
(25mm)  
For minimum clearances, see the direct flue termination clearance diagrams on page 7.  
Heat & Glo • 6000TRSI-AUC • 2078-900 Rev. G • 12/06  
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5
B. Framing the Heater  
CAUTION: MEASURE HEATER DIMENSIONS AND  
VERIFY FRAMING METHODS AND WALL COVER-  
ING DETAILS, BEFORE FRAMING CONSTRUCTION  
BEGINS.  
Framing can be built before or after the heater is set in  
place. Framing should be positioned to accommodate  
wall coverings and heater facing material. The diagram  
below shows framing reference dimensions.  
Framing should be constructed of  
2 X 4 lumber or heavier.  
The framing  
headers may rest  
on the heater  
standoffs.  
B*  
C
A
E*  
D*  
76 mm  
WALL  
STUD  
86 mm  
NON-COMBUSTIBLE ZONE  
IS DEFINED BY 76MM ABOVE  
THE ELBOW FOR THE ENTIRE  
WIDTH AND DEPTH (BEHIND  
THE FRONT HEADER) OF  
THE FIREBOX.  
A
B
C
D
E
42-1/8 in. 38-19/32 in. 22-1/16 in. 26-7/8 in. 47-3/4 in.  
(1070mm) (980mm) (560mm) (684mm) (1060mm)  
* NOTE: Dimension B taken from finished  
hearth frame. Dimensions D and E taken  
from bottom of unit.  
FIGURE 1.3 Framing Dimensions  
Heat & Glo • 6000TRSI-AUC • 2078-900 Rev. G • 12/06  
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6
T = Flue terminal  
I = Mechanical air inlet  
M = Gas meter  
P = Electricity meter or fuse box  
Shading indicates prohibited  
areas for flue terminals  
a
-
Below eaves, balconies or other projections:  
MIN. CLEARANCE (mm)  
Appliances up to 50 MJ/h input ........................................................................................... 300  
Appliances over 50 MJ/h input ............................................................................................ 500  
From the ground or above a balcony ...................................................................................... 300  
From a return wall or external corner ..................................................................................... 500  
From a gas meter (M) ........................................................................................................... 1000  
From an electricity meter or fuse box (P) ............................................................................... 500  
From a drain or soil pipe......................................................................................................... 150  
Horizontally from any building structure (unless appliance approved  
b
c
d
e
f
-
-
-
-
-
-
g
for closer installation) or obstruction facing a terminal ......................................................... 500  
From any other flue terminal, cowl, or combustion air intake ............................................... 500  
Horizontally from an openable window, door, non-mechanical air  
h
j
-
-
inlet, or any other opening into a building, with the exception of  
sub-floor ventilation:  
Appliances up to 150 MJ/h input ......................................................................................... 500  
Appliances over 150 MJ/h input ........................................................................................ 1500  
From a mechanical air inlet, including a spa blower ......................................................... 1500  
Vertically below an openable window, non-mechanical air  
k
n
-
-
inlet or any other opening into a building, with the exception of ................................. See table  
sub-floor ventilation ............................................................................................................. below  
CLEARANCES 'n' (mm)  
Space heaters  
Up to 50 MJ/h  
All other appliances  
UP to 50 MJ/h  
input  
Over 50 MJ/h &  
up  
Over 150 MJ/h  
input  
input  
to 150 MJ/h  
150  
500  
1000  
1500  
NOTES: 1. All distances are measured vertically or horizontally along the wall to a point  
in line with the nearest part of the terminal.  
2. Prohibited area below electricity meter or fuse box extends to ground level.  
3. See clause 5.13.6.6 for restrictions on a flue terminal under a roofed area.  
4. See Appendix J, Figure J1(a) and J2(a) for clearances required from a flue  
terminal to a LP Gas cylinder. A flue terminal is considered to be a source of ignition.  
MINIMUM CLEARANCES REQUIRED FOR BALANCED FLUE TERMINALS  
OR THE FLUE TERMINALS OF OUTDOOR APPLIANCES  
FIGURE 1.4  
Heat & Glo • 6000TRSI-AUC • 2078-900 Rev. G • 12/06  
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7
C. FLUE SYSTEM APPROVALS AND  
INSTALLATIONS  
VERTICAL FLUE RESTRICTOR  
If the heater installation requires a vertical flue exceed-  
ing 4.5m above the unit with no horizontal flue or el-  
bows a vertical flue restrictor must be installed (see  
Figure 1.5).  
MODEL  
FLUE TERMINATION APPROVALS  
DVP-TRAP2, DVP-TVHW  
6000TRSI-AUC  
TABLE 1  
This model is approved to use DVP-Series flue pipe  
components.ADVP-TRAP2TerminationCapmustbe  
used to terminate flue systems in a horizontal position.  
ADVP-TVHWverticalTerminationCapmustbeusedto  
terminate flue systems in a vertical position.  
RESTRICTOR  
PLATE  
Figures 1.7 through 1.14 show the flue systems ap-  
proved for these models.Approved flue system compo-  
nents are labeled for identification. NO OTHER FLUE  
SYSTEMS OR COMPONENTS MAY BE USED. De-  
tailed installation instructions are included with each  
flue termination kit and should be used in conjunction  
with this manual.  
FIGURE 1.5  
WARNING: THIS GAS APPLIANCE AND FLUE AS-  
SEMBLY MUST BE FLUED DIRECTLY TO THE OUT-  
SIDEAND MUST NEVER BEATTACHED TOACHIM-  
NEY SERVING ASEPARATE SOLID FUEL BURNING  
APPLIANCE. EACH GAS APPLIANCE MUST USE A  
SEPARATE FLUE SYSTEM-COMMON FLUE SYS-  
TEMS ARE PROHIBITED.  
STRAIGHT UP VERTICAL FLUE SYSTEM  
Figure 1.6 shows straight up vertical flue system ap-  
proved for use on this model.  
CAP  
CAUTION: UNDER NO CONDITION SHOULD COM-  
BUSTIBLE MATERIAL BE CLOSER THAN 3 INCHES  
(2 1/2 INCHES AT WALL FIRESTOPS) FROM THE  
TOP OF THE 8 INCH PIPE OR 1- INCH TO THE SIDES  
AND THE BOTTOM FOR HORIZONTAL SECTIONS  
OF THIS FLUE SYSTEM. VERTICAL SECTIONS OF  
THIS SYSTEM REQUIRE A MINIMUM OF 1 INCH  
CLEARANCE TO COMBUSTIBLE MATERIALS ALL  
AROUND THE 8 INCH PIPE.  
V
MAX. RUN  
36 FT.  
(10.97m)  
For alternative installations, other than depicted, con-  
tact your dealer for further information.  
Refer to Figure 1.4 for required clearances to flue ter-  
minals.  
FIGURE 1.6  
Heat & Glo • 6000TRSI-AUC • 2078-900 Rev. G • 12/06  
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8
STRAIGHT OUT HORIZONTAL FLUE SYSTEM  
Figure 1.7 shows straight out horizontal flue systems  
approved for use on this model.  
V
H
1´ MIN. (0.30 M)  
2´ MIN. (0.61 M)  
3´ MIN. (0.91 M)  
4´ MIN. (1.22 M)  
2´ MAX. (0.61 M)  
4´ MAX. (1.22 M)  
6´ MAX. (1.83 M)  
8´ MAX. (2.44 M)  
24´ MAX. (7.32 M)  
8´ MAX. (2.44 M)  
H
H
MIN. RUN  
MAX. RUN  
13.1" (331mm)  
24" (610mm)  
V
H
H
FIGURE 1.8 Flueing with One 90° Elbow  
ONE (1) 90-DEGREE ELBOW  
FIGURE 1.7 Straight Out Horizontal Flueing  
ELBOWS  
Figures 1.8 and 1.9 show an installation using one (1)  
90-degree elbow. Dimension V is listed as MINIMUM  
vertical dimensions and dimension H is listed as corre-  
sponding MAXIMUM horizontal dimensions.  
The flue systems installed on this gas heater may  
also include one (1), two (2), or three (3) 90 - degree  
elbow assemblies.  
Figures 1.8 through 1.14 and their corresponding  
tables show examples of flue configurations using  
elbows. The relationships of vertical rise to horizon-  
tal run in flue configurations using elbows MUST be  
strictly adhered to.  
TWO (2) 90-DEGREE ELBOWS  
Figures 1.10 and 1.11 show examples of possible in-  
stallations using two (2) 90-degree elbows. Dimension  
V is listed as MINIMUM vertical dimensions, dimen-  
sion H is listed as MAXIMUM beginning horizontal di-  
mensions, and dimension H+H1 is listed as correspond-  
ing TOTAL MAXIMUM horizontal dimensions.  
THREE (3) 90-DEGREE ELBOWS  
Figures 1.12 through 1.14 show examples of possible  
installations using three (3) 90-degree elbows. Dimen-  
sions V are listed MINIMUM first vertical dimensions  
and dimensions H are listed as beginning MAXIMUM  
horizontal dimensions. Dimensions H+H1 andH+H1+H2  
are listed as TOTAL MAXIMUM horizontal dimensions.  
Dimensions V+V1 are listed as TOTAL MAXIMUM ver-  
tical dimensions.  
Heat & Glo • 6000TRSI-AUC • 2078-900 Rev. G • 12/06  
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9
V (FT.)  
H (FT.)  
1' MIN. (0.30 M)  
2' MIN. (0.61 M)  
3' MIN. (0.91 M)  
4' MIN. (1.22 M)  
4' MAX. (1.22 M)  
8' MAX. (2.44 M)  
12' MAX. (3.66 M)  
16' MAX. (4.88 M)  
H
V+H= 24’ MAX. (7.32 M)  
V
NOTE:A6-inch (152mm) section of straight pipe must  
need to be attached to the fireplace before a 90o elbow.  
FIGURE 1.9 Flueing with One 90° Elbow  
H
1
V
H
V FT.)  
H (FT.)  
H+H1 (FT.)  
1' MIN. (0.30 M)  
2' MIN. (0.61 M)  
3' MIN. (0.91 M)  
4' MIN. (1.22 M)  
20' MAX. (6.10 M)  
2' MAX. (0.61 M)  
2' MAX. (0.61 M)  
4' MAX. (1.22 M)  
6' MAX. (1.83 M)  
6' MAX. (1.83 M)  
4' MAX. (1.22 M)  
8' MAX. (2.44 M)  
12' MAX. (3.66 M)  
16' MAX. (4.88 M)  
16' MAX. (4.88 M)  
FIGURE 1.10 Flueing with Two 90° Elbows  
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10  
V
1
V
H
V FT.  
H + H1 (FT.)  
1' MIN. (0.30 M)  
2' MIN. (0.61 M)  
3' MIN. (0.91 M)  
4' MIN. (1.22 M)  
4' MAX. (1.22 M)  
8' MAX. (2.44 M)  
12' MAX. (3.66 M)  
16' MAX. (4.88 M)  
V+H+H1= 36' MAX.(10.97 M)  
V+V1+H= 36' MAX.(10.97 M)  
H
V
1
H
FIGURE 1.11 Flueing with Two 90° Elbows  
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FLUEING WITH THREE (3) 90° ELBOWS  
V
H
H + H1  
1´ MIN. (0.30 M)  
2´ MIN. (0.61 M)  
3´ MIN. (0.91 M)  
4´ MIN. (1.22 M)  
2´ MAX. (0.61 M)  
4´ MAX. (1.22 M)  
6´ MAX. (1.83 M)  
8´ MAX. (2.44 M)  
3´ MAX. (0.91 M)  
6´ MAX. (1.83 M)  
9´ MAX. (2.74 M)  
12´ MAX. (3.66 M)  
8´ MAX. (2.44 M)  
12´ MAX. (3.66 M)  
NOTE: V + V, MAX. 36´ (10.97 M)  
V
1
V
H
1
H
FIGURE 1.12  
Flueing with three 90° elbows  
FLUEING WITH THREE (3) 90° ELBOWS  
V
H
H + H1+ H2  
1´ MIN. (0.30 M)  
2´ MIN. (0.61 M)  
3´ MIN. (0.91 M)  
4´ MIN. (1.22 M)  
2´ MAX. (0.61 M)  
2´ MAX. (0.61 M)  
4´ MAX. (1.22 M)  
6´ MAX. (1.83 M)  
3´ MAX. (0.91 M)  
6´ MAX. (1.83 M)  
9´ MAX. (2.74 M)  
12´ MAX. (3.66 M)  
20´ MAX. (6.10 M)  
6´ MAX. (1.83 M)  
12´ MAX. (3.66 M)  
V
H
2
H
1
H
FIGURE 1.13  
Flueing with three 90° elbows  
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FLUEING WITH THREE (3) 90° ELBOWS  
H
1
V
1
V
H
V (FT.)  
H + H1 (FT.)  
1' MIN. (0.30 M)  
3' MAX. (0.91 M)  
6' MAX. (1.83 M)  
9' MAX. (2.74 M)  
12' MAX. (3.66 M)  
2' MIN. (0.61 M)  
3' MIN. (0.91 M)  
4' MIN. (1.22 M)  
V
NOTE: V + V1 + H + H1= 32' MAX. (9.75 M)  
1
H
1
V
H
V (FT.)  
H + H1 (FT.)  
1' MIN. (0.30 M)  
2' MIN. (0.61 M)  
3' MIN. (0.91 M)  
4' MIN. (1.22 M)  
3' MAX. (0.91 M)  
6' MAX. (1.83 M)  
9' MAX. (2.74 M)  
12' MAX. (3.66 M)  
NOTE: V+V1+H +H1 = 32' MAX. (9.75 M)  
FIGURE 1.14  
Flueing with three 90° elbows  
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13  
1. Installing Flue Components  
After determining which set of starting collars will be used  
(top or rear), follow flueing instructions accordingly.  
OUTER  
WRAP  
FIRST VENT  
COMPONENT  
FIBERGLASS  
GASKET  
Flueing Out the Rear Flue  
Remove the installed rear seal cap from the rear start-  
ing collars by cutting the strap at each end. (See Fig-  
ure 1.15). Follow the flue configuration tables accordingly.  
Remove the insulation from the REAR five inch flue, pull  
the heat shield out from outside of the firebox.  
WARNING: THE TOP HEAT SHIELD (IN-  
SIDE THE FIREBOX) MUST REMAIN AT-  
!
TACHED IF THE FLUE SYSTEM IS AT-  
TACHED TO THE REAR STARTING COL-  
LARS. SEE FIGURE 14.  
Figure 1.16 Fiberglass Gasket  
Flueing Out the Top Flue  
Remove the two screws in the top flue collar seal cap  
and remove the top flue collar seal cap and two pieces  
of insulation inside the top two starting collars (See  
Figure 1.15).  
1. Attach the Flue Component to the Starting Collars  
To attach the first flue component to the starting collars  
of the fireplace:  
Remove the heat shield from inside the TOP five inch  
flue from outside of the firebox.  
Make sure that the heater gasket supplied with the  
heater seals between the first flue component and  
the outer heater wrap (see Figure 1.16).  
WARNING: THE REAR FLUE COLLAR SEAL  
!
CAPMUST REMAINATTACHED TO THE REAR  
FLUE COLLARS IF THE FLUE SYSTEM IS AT-  
TACHED TO THE TOP STARTING COLLARS.  
Slide the male end of the inner flue of the pipe sec-  
tion over the inner collar on the heater. At the same  
time, slide the outer flue over the outer collar on the  
heater. Push the flue section into the appliance col-  
lar until all the lances (see Figure 1.17) have  
snapped in place. Tug slightly on the flue to confirm  
that it has completely locked into place.  
Flueing Out Top  
Flueing Out Rear  
SEAL  
CAP  
SEAL  
CAP  
The first 90° elbow installed in the flue system of a  
rear flueing heater MUST BE in a vertical position.  
HEAT  
SHIELD  
INSULATION  
DISCARD BOTH  
PIECES and  
HEAT SHIELD  
HEAT  
SHIELD  
DISCARD  
INSULATION  
and  
HEAT SHIELD  
CUT  
HERE  
Cut the seal cap  
strap and remove white  
gasket material.  
Figure 1.15  
FIGURE 1.17  
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14  
WARNING: ENSURE THAT THE HEATER GASKET  
SUPPLIED WITH THE HEATER SEALS BETWEEN  
THE FIRST FLUE COMPONENT AND THE OUTER  
HEATER WRAP.  
WARNING  
Fire Risk  
Exhaust Fumes Risk  
Impaired Performance of Appliance  
Overlap pipe slip sections at  
least 1-1/2 inches (38.1mm).  
Use pilot holes for screws.  
Screws must not exceed one  
inch long.  
CORRECT  
Pipe may separate if not properly  
joined.  
2. Assembling Flue Components  
Insert the inner flue of sectionAinto the flared inner flue  
of section B.  
Start the outer flue of section A over the outer flue of  
section B (see Figure 1.18). Note: The end of the pipe  
sections with the lances/tabs on it will face towards the  
appliance.  
Once both inner and outer flues are started, press sec-  
tionAonto section B firmly until all lances have snapped  
into place. Check to make sure they have snapped to-  
gether (see Figure 1.19) and the seams are not aligned  
(see Figure 1.20). Tug slightly on sectionAto confirm it  
has completely locked into place.  
INCORRECT  
Note: Make sure that the seams are not aligned to  
prevent unintentional disconnection.  
Figure 1.20 Seams  
NOTE: Make sure that seams are NOT aligned to  
prevent unintentional disconnection.  
For elbows that are changing the flue direction, two  
screws minimum should be put in the outer flue at the  
joint to prevent the elbow from rotating.  
A
B
Figure 1.18  
Figure 1.19  
Heat & Glo • 6000TRSI-AUC • 2078-900 Rev. G • 12/06  
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15  
3. Install Support Brackets  
4. Install Firestops  
For Horizontal Runs - The flue system must be  
supported every five (5) feet (1.5m) of horizontal run by  
a horizontal pipe support. To install support brackets  
for horizontal runs:  
For Horizontal Runs - Firestops are REQUIRED on  
both sides of a combustible wall through which the flue  
passes.  
To install firestops (heat shield) for horizontal runs that  
pass through either interior or exterior walls:  
• Place the pipe supports around the flue pipe.  
• Nail the pipe supports to the framing members.  
Cut a 10-inch by 12-inch (254 mm X 305 mm) hole  
through the wall.  
For Vertical Runs - The flue system must be supported  
every eight feet (2.4 M) above the heater flue outlet by  
wall brackets. To install support brackets for vertical runs:  
Position the firestops on both sides of the hole pre-  
viously cut and secure the firestops with nails or  
screws.  
Attach wall brackets to the flue pipe and secure the  
wall bracket to the framing members with nails or  
screws.  
The pipe opening of the firestops MUST BE placed  
towards the bottom of the firestop.  
Continue the flue run through the firestop.  
WALL BRACKET  
WALL STUD  
10" (254mm)  
INTERIOR  
WALL SHIELD  
12" (305mm)  
8 FT.  
(2.4m)  
FLUE  
OUTLET  
FIGURE 1.22 Flue Pipe & Firestop  
For Vertical Runs - One firestop is REQUIRED at the  
hole in each ceiling through which the flue passes.  
To install firestops for vertical runs that pass through  
ceilings:  
1 INCH MIN.  
(25mm)  
Position a plumb bob directly over the center of the  
vertical flue component.  
Mark the ceiling to establish the centerpoint of the  
flue.  
FIGURE 1.21 Installing Support Brackets  
Drill a hole or drive a nail through this center point.  
Check the floor above for any obstructions, such as  
wiring or plumbing runs.  
Reposition the heater and flue system, if neces-  
sary, to accommodate the ceiling joists and/or ob-  
structions.  
Cut a 10" x 10" (254mm X 254mm) hole through the  
ceiling, using the firestop pipe opening as a guide.  
Frame the hole with framing lumber the same size  
as the ceiling joists.  
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C. Flue Termination  
10" (254mm)  
10” (254mm)  
For Horizontal Terminations - To attach and secure  
the termination to the last section of horizontal flue:  
The rear flue heat shield MUST be placed one inch  
above the top of the flue between the wall shield and  
the base of the termination cap.  
CHIMNEY  
HOLE  
One section of the heat shield is attached to the wall  
shield. The other is attached to the termination cap  
in the same manner.  
EXISTING CEILING  
JOISTS  
NEW  
FRAMING  
MEMBERS  
CEILING  
The heat shield sections will overlap to match the  
wall thickness (depth).  
If the wall thickness does not allow the required 1-1/2  
inch heat shield overlap, an extended heat shield  
must be used. The extended heat shield will need to  
be cut to the thickness of the wall and be attached  
to the wall shield.  
FIGURE 1.23 Hole and New Framing Members  
If the area above the ceiling is NOT an attic, position  
and secure the ceiling firestop on the ceiling side of  
the previously cut and framed hole.  
The small leg in the shield rests on top of the flue to  
properly space it from the pipe section (see Figure  
1.26).  
JOIST  
Interior  
Rear Vent  
Heat Shield  
Wall Shield  
38mm min.  
overlap  
CEILING  
Outer Flue  
Inner Flue  
NAILS (4 REQUIRED)  
CEILING FIRESTOP  
38mm min.  
Overlap  
INTERIOR  
FIGURE 1.24 Ceiling Firestop (Ceiling Side)  
EXTERIOR  
If the area above the ceiling IS an attic, position and  
secure the firestop on top of the previously framed hole.  
FIGURE 1.26 Flueing through the Wall  
The termination kit should pass through the wall  
firestops from the exterior of the building.  
NAILS (4 REQUIRED)  
RAFTER  
CEILING  
CEILING FIRESTOP  
FIGURE 1.25 Attic Firestop  
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CAUTION: FOLLOW THE REQUIREMENTS OF THE  
AGA GAS INSTALLATION CODE FOR MINIMUM  
HEIGHT REQUIREMENTSABOVE THE ROOF.  
Adjust the termination cap to its final exterior posi-  
tion on the building and interlock the flue sections.  
WARNING: THE TERMINATION CAP  
To seal the roof hole, and to divert rain and snow from  
the flue system:  
MUST BE POSITIONED SO THAT THE  
ARROW IS POINTING UP.  
!
Attach a flashing to the roof using nails, and use a  
non-hardening mastic around the edges of the flash-  
ing base where it meets the roof.  
Use a high-temperature sealant gasket to seal be-  
tween the pipe and exterior firestop.  
Attach a storm collar over the flashing joint to form  
a water-tight seal. Place non-hardening mastic  
around the joint, between the storm collar and the  
vertical pipe.  
1” (25mm)  
Slide the termination cap over the end of the flue  
pipe and rotate the pipe clockwise 1/4 turn.  
7-1/2”  
(192mm)  
MINIMUM  
FIGURE 1.27 Termination Cap  
For Vertical Terminations - To locate the flue and install  
the flue sections:  
Locate and mark the flue center point on the under-  
side of the roof, and drive a nail through the center  
point.  
Make the outline of the roof hole around the center  
point nail.  
The size of the roof hole framing dimensions depend  
on the pitch of the roof. There MUST BE a 1-inch (25  
mm) clearance from the vertical flue pipe to combus-  
tible materials.  
GAS LINE  
ACCESS  
FIGURE 1.28  
Mark the roof hole accordingly.  
Cover the opening of the installed flue pipes.  
Cut and frame the roof hole.  
D. CONNECTING THE GAS SUPPLY  
The gas is introduced to the appliance on the left hand  
side. See Figure 1.28.  
Use framing lumber the same size as the roof rafters  
and install the frame securely. Flashing anchored to  
the frame must withstand heavy winds.  
After the gas pipe installation is complete, check care-  
fully all gas connections for leaks with a commercially-  
available, noncorrosive leak check solution. Be sure to  
rinse off all leak check solution following testing. DO  
NOT USE AN OPEN FLAME.  
Continue to install concentric flue sections up through  
the roof hole and up past the roof line until you reach  
the appropriate distance above the roof.  
NOTE: THE GAS SUPPLY LINE SHOULD BE  
PURGED OF ANY TRAPPED AIR PRIOR TO THE  
FIRST FIRING OF THE UNIT.  
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E. IGNITION SYSTEM WIRING  
CAUTION  
This gas fireplace is equipped with an electronic igni-  
tion system which operates on a 6 volt system.  
Label all wires prior to disconnection when servic-  
ing controls. Wiring errors can cause improper  
and dangerous operation. Verify proper operation  
after servicing.  
This appliance requires 240 VAC to be wired to the  
factory installed junction box. Check factory installed  
power cord for damage before using.  
WARNING  
Shock Risk  
Replace damaged wire with type  
105O C rated wire.  
Wire must have high temperature  
insulation.  
FLAME SPARKER/  
SENSOR  
VALVE  
REMOTE  
CONTROL  
ANT.  
ON/OFF  
WALL SWITCH  
PILOT  
IGNITION  
MODULE  
(6V)  
IGNITION MODULE  
6VDC  
GROUND  
NEUTRAL  
HOT  
BATTERY PORT  
PLUG IN  
THERMOCOUPLE  
BLOCK  
(CONNECTED TO  
ON/OFF  
SWITCH  
BACK OF VALVE)  
VALVE  
GAS LINE  
CONNECTED TO  
BACK OF VALVE  
FIGURE 1.29  
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NOTE: IF ANY OF THE ORIGINAL  
WIRE AS SUPPLIED WITH THE  
APPLIANCE MUST BE RE-  
PLACED, IT MUST BE REPLACED  
WITH TYPE 105C RATED WIRE.  
BLACK  
BLACK  
VARIABLE  
SPEED  
BROWN  
CONTROL  
BROWN  
BLUE  
BLACK  
BLUE  
TEMPERATURE  
SENSOR SWITCH  
GREEN/YELLOW  
STRIPE  
BLOWER  
240VAC JUNCTION BOX  
BLUE  
BROWN  
GREEN/YELLOW  
FIGURE 1.30  
Blower Fan  
This heater has a factory installed blower fan,  
electrical junction boxes, variable speed rheo-  
stat control switch and temperature sensor  
switch for the blower fan. These components  
are located behind the lower door.  
BLACK  
BROWN  
BLACK  
BLUE  
(HOT) BROWN  
BROWN  
The factory installed power cord is attached  
on the lower front right exterior side of the  
heater. Figure 1.30 shows the blower fan,  
switches, and blower fan wiring diagram. See  
Figure 1.31 for wire connection detail.  
(NEUTRAL) BLUE  
BLUE  
FIGURE 1.31  
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F. MANTEL CLEARANCES  
Clearance to a mantelpiece is 12 inches (305mm). See  
Figure 1.32.  
FINISH WALL MATERIAL MAY BE  
COMBUSTIBLE - TOP AND SIDES  
NON-COMBUSTIBLE  
BOARD  
0
305  
279  
254  
229  
203  
178  
152  
127  
102  
76  
NON-COMBUSTIBLE  
BOARD  
279  
254  
229  
203  
178  
152  
127  
51  
25  
114  
102  
89  
76  
38  
TOP FRONT EDGE  
OF FIREPLACE  
0
0
HIGH TEMPERATURE (1500C MIN.)  
TOP AND SIDE SEAL JOINT  
NOTE: ALL DIMENSIONS ARE  
SHOWN IN MILLIMETERS.  
FIGURE 1.32  
FIGURE 1.33  
IF JOINTS BETWEEN THE FINISHED WALLS AND  
THE FIREPLACE SURROUND (TOP AND SIDES)  
ARE SEALED, A 150° C. MINIMUM SEALANT  
MATERIAL MUST BE USED. THESE JOINTS ARE  
NOT REQUIRED TO BE SEALED. ONLY NON-  
COMBUSTIBLE MATERIAL (USING 150° C.  
MINIMUM ADHESIVE, IF NEEDED) CAN BE  
APPLIED AS FACING TO THE FIREPLACE  
SURROUND. SEE FIGURE 1.33.  
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Log Assembly: LOG-6TRSI-AUC  
TABS  
G. LOG PLACEMENT INSTRUCTIONS  
1
3
2
5
4
CAUTION:Logs are fragile! Carefully remove the logs from the packaging.  
1
1
LOG #1 (SRV2049-700): Locate log #1 by placing log notches on the second and fifth grate bars and push log  
against rear log locators.  
2
2
LOG #2 (SRV2049-701): Locate log #2 on grate with notches. Slide back against tabs.  
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3
3
LOG #3 (SRV385-721): Rest log #3 in the grove on log #1 with its lower portion resting against the left side wall.  
4
4
LOG #4 (SRV385-722): Place log #4 on 5th grate bar and rest its top into the groove on log #1.  
5
5
LOG #5 (SRV385-723): Position log #5 between the 3rd and 4th grate bar resting on the grooves in log #1 and  
log #2.  
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23  
H. INSTALLER TESTING  
2.0 OPERATING INSTRUCTIONS  
This appliance is a balanced flue heater and is designed  
to operate with all combustion air being siphoned from  
the outside of the building and all exhaust gases ex-  
pelled to the outside of the building.  
The space heater must be tested and be operating ac-  
cording to manufacturers specifications prior to the in-  
staller leaving the site. Note: the tips of the flames  
should never hit the top of the firebox after the unit has  
warmed up. Please contact your dealer or a qualified  
service person to replace injector or adjust valve.  
WARNING: THIS UNIT IS NOT FOR USE WITH SOLID  
FUEL.  
The control system for this model employs an elec-  
tronic pilot ignition. It consists of a 6V gas control valve/  
variable regulator, an electronic module, a thermocouple  
and a remote control. The controls are located in the  
lower compartment behind the lower door, and access  
is gained by lifting the door up. See Figure 1.  
Upon completing the gas line connection, a small  
amount of air will be in the lines. When first lighting the  
pilot light, it will take a few minutes for the lines to  
purge themselves of this air. Once the purging is com-  
plete, the pilot and burner will light and operate as indi-  
cated in the Lighting Instructions.  
WARNING: DO NOT CONNECT 220-240 VAC TO THE  
GAS CONTROL VALVE OR CONTROL WIRING SYS-  
TEM OF THIS UNIT.  
Subsequent lightings of the appliance will not require  
such purging.  
Follow the Safety Information and Lighting Instructions  
pages of this manual to light the appliance.  
When lit for the first time, the appliance will emit a slight  
odor for an hour or two. This is due to paint and lubri-  
cants used in the manufacturing process. Additionally,  
for the first few minutes after each lighting, vapor may  
condense and fog the glass and the flames may be  
blue. After a few minutes this moisture will disappear  
and within 15-30 minutes the flames should become  
yellow.  
To obtain proper operation, it is imperative that the pi-  
lot and main burner flame characteristics are steady,  
not lifting or floating. Typically, the top 3/8 inch (9.5mm)  
of the thermocouple should be engulfed in the pilot  
flame. (See Figure 1.34).  
The heater may produce a noise, caused from metal  
expansion and contraction as it heats up and cools  
down. This noise is similar to one that a furnace or heat  
duct may produce and does not affect the operation or  
longevity of the heater.  
Pilot Assembly  
FIGURE 1.34  
Follow TROUBLESHOOTING section for adjusting the  
appliance to operate properly.  
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24  
FLAME SPARKER/  
SENSOR  
VALVE  
REMOTE  
CONTROL  
ANT.  
ON/OFF  
WALL SWITCH  
PILOT  
IGNITION  
MODULE  
(6V)  
IGNITION MODULE  
6VDC  
GROUND  
NEUTRAL  
HOT  
BATTERY PORT  
PLUG IN  
THERMOCOUPLE  
BLOCK  
(CONNECTED TO  
ON/OFF  
SWITCH  
BACK OF VALVE)  
VALVE  
GAS LINE  
CONNECTED TO  
BACK OF VALVE  
FIGURE 2.1  
OPERATING CAUTIONS  
THIS APPLIANCE MAY EXHIBIT A SLIGHT CAR-  
BON DEPOSITION.  
DO NOT USE THIS APPLIANCE IF ANY PART  
HAS BEEN UNDER WATER. IMMEDIATELYCALL  
A QUALIFIED SERVICE TECHNICIAN TO INSPECT  
THE UNITAND TO REPLACEANY PART OF THE  
CONTROL SYSTEM AND ANY GAS CONTROL  
WHICH HAS BEEN UNDERWATER.  
DO NOT PLACE ARTICLES ON OR AGAINST THIS  
APPLIANCE.  
DO NOT USE OR STORE FLAMMABLE MATERI-  
ALS NEAR THIS APPLIANCE.  
DO NOT OPERATE THISAPPLIANCE WITH THE  
GLASS DOOR REMOVED, CRACKED, OR BRO-  
KEN. REPLACEMENT OF THE GLASS DOOR  
SHOULD BE DONE BY A LICENSED OR QUALI-  
FIED PERSON. DO NOT STRIKE OR SLAM THE  
GLASS DOOR.  
DO NOT SPRAYAEROSOLS IN THE VICINITY OF  
THIS APPLIANCE WHILE IT IS IN OPERATION.  
THE DRESS GUARD IS FITTED TO THIS APPLI-  
ANCE TO REDUCE THE RISK OF FIRE OR INJURY  
FROM BURNS AND NO PART OF IT SHOULD BE  
PERMANENTLY REMOVED. FOR PROTECTION  
OF YOUNG CHILDREN OR THE INFIRM, A SEC-  
ONDARY GUARD IS REQUIRED.  
THE GLASS DOORASSEMBLY SHALL ONLY BE  
REPLACED AS A COMPLETE UNIT AS SUPPLIED  
BYTHE GAS HEATER MANUFACTURER. NO SUB-  
STITUTE MATERIALS MAY BE USED.  
THE DRESS GUARD MUST BE IN PLACE AND  
SEALED AND THE FIXED MESH TRIM ASSEM-  
BLY MUST BE IN PLACE ON THE HEATER BE-  
FORE THE UNIT CAN BE PLACED INTO SAFE OP-  
ERATION.  
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25  
NOTE: THE TIPS OF THE FLAMES SHOULD NEVER  
HIT THE TOP OF THE FIREBOX.  
A. SAFETY & LIGHTING INFORMATION  
Follow SAFETY INFORMATION and LIGHTING IN-  
STRUCTIONS to light the appliance.  
These gas models have remote control valve which al-  
low you to increase or decrease the height of the main  
burner flames. Push the button to increase the flame  
height and the button to decrease the flame height.  
By design, the flame pattern will not be identical from  
unit to unit. Additionally, flame pattern may vary depend-  
ing on installation type and weather conditions.  
FOR YOUR SAFETY  
READ BEFORE LIGHTING  
LIGHTING  
INSTRUCTIONS  
WARNING: If you do not follow these instructions  
exactly, a fire or explosion may result causing prop-  
erty damage, personal injury or loss of life.  
1. This gas fireplace is equipped with an  
ignition device which automatically  
lights the burner. Do not try to light the  
burner by hand.  
A. This appliance is equipped with  
an electronic ignition system  
which automatically lights the  
burner. Do not try to light the  
burner by hand.  
Do not touch any electric switch;  
do not use any phone in your build-  
ing.  
Immediately call your gas supplier  
from a neighbor's phone. Follow  
the gas supplier's instructions.  
GAS  
VALVE  
B. BEFORE LIGHTING, smell all  
around the appliance area for  
gas. Be sure to smell next to the  
floor because some gas is  
heavier than air and will settle on  
the floor.  
If you cannot reach your gas sup-  
plier, call the fire department.  
C. Do not use this appliance if any  
part has been under water. Imme-  
diately call a qualified service tech-  
nician to inspect the appliance and  
to replace any part of the control  
system and any gas control which  
has been under water.  
2. Wait five (5) minutes to clear out any  
gas. Then smell for gas, including near  
the floor. If you smell gas, STOP! Fol-  
low "B" in the Safety Information located  
on the left side of this label. If you don't  
smell gas, go to next step.  
WHAT TO DO IF YOU SMELL GAS  
Do not try to light any appliance.  
3. To light the burner, simultaneously  
WARNING: CAUTION:  
press the star  
and up  
arrow but-  
tons on the remote control until a short  
acoustic signal confirms the start se-  
quence has begun.  
DO NOT CONNECT 220/240  
VAC TO THE CONTROL VALVE.  
Hot while in operation. Do not  
touch. Keep children, clothing, fur-  
niture, gasoline and other liquids  
having flammable vapors away.  
Improper installation, adjustment,  
alteration, service or maintenance  
can cause injury or property dam-  
age. Refer to the owner's informa-  
tion manual provided with this ap-  
pliance.  
4. If the gas fireplace will not operate,  
check the batteries then follow the  
instructions “To Turn Off Gas to Ap-  
pliance” and call your service techni-  
cian or gas supplier.  
Do not operate the appliance with  
panel(s) removed, cracked or bro-  
ken. Replacement of the panel(s)  
should be done by a licensed or  
qualified service person.  
This appliance needs fresh air for  
safe operation and must be in-  
stalled so there are provisions for  
adequate combustion and ventila-  
tion air.  
NOT FOR USE  
WITH SOLID FUEL  
TO TURN OFF  
GAS TOAPPLIANCE  
If not installed, operated, and main-  
tained in accordance with the  
manufacturer's instructions, this  
product could expose you to sub-  
stances in fuel or fuel combustion.  
For use with natural, propane and  
butane gases.  
1. Push the "OFF" button on remote.  
2. Remove power from receiver.  
Keep burner and control compart-  
ment clean. See installation and  
operating instructions accompany-  
ing appliance.  
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26  
C. FAN OPERATION  
B. POWER OUTAGE  
In the event of a power interruption during opera-  
tion, either push the OFF button on the remote  
control or open access door and push the switch  
to OFF (as shown in Figure 39) to shut off  
manually. The switch must be returned to the ON  
position prior to operation once power is restored.  
The accessory fan is wired in series with a speed con-  
trol switch and a temperature sensor switch. Set the  
speed control to an "ON" position and light the heater.  
The temperature sensor switch will automatically start  
the fan when the switch warms up—and stop the fan  
when it cools down. You can manually stop the fan by  
turning the speed control switch to "OFF". See Figure  
1.30 for fan wiring diagram.  
SWITCH IS SHOWN  
IN "ON" POSITION  
Figure 2.2  
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27  
3.0 SERVICING AND MAINTENANCE  
mocouple should be engulfed in the pilot flame (See  
Figure 3.1).  
1. HEATER SERVICING: Frequency of heater servic-  
ing will depend upon use and type of installation.  
2. IMPORTANT: TURN OFF GAS BEFORE SERVIC-  
ING APPLIANCE. IT IS RECOMMENDED THATA  
COMPETENT SERVICE TECHNICIAN PERFORM  
SERVICE CHECK-UPS AT THE BEGINNING OF  
EACH HEATING SEASON.  
3. The appliance and flue system should be inspected  
before initial use and at least annually by a qualified  
field service person.  
4. Inspect the external flue cap on a regular basis to  
make sure that no debris is interfering with the air  
flow.  
5. Keep the control compartment, logs, and burner area  
surrounding the logs clean by vacuuming or brush-  
ing at least twice a year.  
FIGURE 3.1  
CAUTION: THE LOGS GET VERY HOT - HANDLE  
ONLY WHEN COOL.  
WARNING: DO NOT USEABRASIVE CLEANERS ON  
THE GLASS DOOR ASSEMBLY. DO NOT ATTEMPT  
TO CLEAN THE GLASS DOOR WHEN IT IS HOT.  
6. The glass door should be cleaned using a house-  
hold glass cleaner. DO NOT handle or attempt to  
clean the glass when it is HOT.  
7. Visually inspect the flexible power supply cord; if  
damaged, contact the service agent for a special  
replacement cord assembly.  
8. In order to properly clean the burner and pilot as-  
sembly, turn off the gas to the unit and remove the  
logs exposing the burner and pilot assembly. Clean  
all foreign materials from top of burner. Check to  
make sure that the burner orifice is clean.  
Visually inspect the pilot periodically. Brush or blow  
away any dust or linen accumulations. If the pilot ori-  
fice is plugged, disassembly may be required to re-  
move any foreign materials from the orifice or tubing.  
When the appliance is put back in service, check burner  
flame patterns. Flames should be steady, not floating.  
To obtain proper operation, it is imperative that the pilot  
and main burner flame characteristics are steady, not  
lifting or floating. Typically, the top 3/8 inch of the ther-  
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2. PILOTASSEMBLY/IGNITION SYSTEM  
A.  
REMOVAL OF COVERS FOR  
SERVICING  
Remove the log set, log grate and burner assembly.  
A. Control CompartmentAccess Door  
Disconnect the gas supply tube from the underside  
of the pilot burner.  
• Lift the lower door up and out to access the gas con-  
trols.  
Disconnect the ignition cable.  
B. Trim Door and Glass Door  
• Lift the front trim door up and out away from the ap-  
pliance side surrounds. Replace the door when ser-  
vicing is complete.  
Disconnect the attachment nut from the underside  
of the thermocouple. The thermocouple can then be  
separated from the pilot bracket.  
• Noting carefully how the brackets fit on the glass,  
release the two spring latches at the top and two at  
the bottom of the glass door. Carefully lift the glass  
up and out away from the appliance. See Figure 3.2.  
Unscrew the pilot assembly bracket and remove.  
C. PARTS REPLACEMENT  
1. FAN/SWITCHES  
Unplug the fan wires from the junction box wires by  
pulling the male and female connectors apart and  
slide the fan out the front of the lower controls com-  
partment.  
Disconnect the wires from the fan speed control  
switch, pull off the knob, and remove the nut holding  
the speed control to the bracket.  
GLASS DOOR  
ASSEMBLY  
Disconnect the wires from the fan temperature sen-  
sor switch and remove the nut holding the switch  
bracket onto the bottom of the firebox.  
FIGURE 3.2  
B. REMOVAL OF COMPONENTS  
FOR SERVICE  
2. GLASS PANEL  
To replace the glass door, place the bottom edge  
into the lower holders, push glass against unit and  
secure the two spring latches at the top and bot-  
tom.  
1. BURNER  
Release the screws at the base of the log grate and  
carefully lift up and remove the logs and log grate.  
Remove the base pan.  
Unscrew the brackets at both ends of the burner and  
the top two screws locating the pilot bracket (see  
Figure 3.3). Slide the burner away from the burner  
orifice.  
D. ADJUSTMENTS AND  
REPLACEMENT PARTS  
Adjustments and replacement parts for this appliance  
should only be done by a qualified service person. A  
wiring diagram for the appliance is shown in SECTION  
2.0 OPERATING INSTRUCTIONS. Areplacement part  
table is shown in SECTION 4.0 of this manual.  
PILOT BRACKET  
RETAINING SCREWS  
FIGURE 3.3  
CAUTION:ALLSCREWS WHICH WERE  
REMOVED MUST BE REPLACED.  
Heat & Glo • 6000TRSI-AUC • 2078-900 Rev. G • 12/06  
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29  
E.  
MAINTENANCE TASKS  
Inspect  
Maintenance Tasks  
Doors  
1. Inspect for scratches, dents or other damage and repair as necessary.  
2. Verify no obstructions to airflow .  
3. Verify maintenance of proper clearance to combustible household objects.  
Gasket Seal, Glass  
Assembly and Glass  
1. Inspect gasket seal and its condition.  
2. Inspect glass panels for scratches and nicks that can lead to breakage when exposed to  
heat.  
3. Confirm there is no damage to glass or glass frame. Replace as necessary.  
4. Verify that latches engage properly, clip studs are not stripped, and glass attachment  
components are intact and operating properly. Replace as necessary.  
5. Clean glass. Replace glass assembly if severely coated with silicate deposits that cannot  
be removed.  
Valve Compartment  
and Firebox Top  
1. Vacuum and wipe out dust, cobwebs, debris or pet hair. Use caution when cleaning these  
areas. Screw tips that have penetrated the sheet metal are sharp and should be avoided.  
2. Remove any foreign objects.  
3. Verify unobstructed air circulation.  
Logs  
1. Inspect for broken, damaged, or missing logs. Replace as necessary.  
2. Verify correct log placement and no flame impingement causing sooting. Correct as  
necessary.  
Firebox  
1. Inspect for paint condition, warpage, corrosion or perforation. Sand and repaint as  
necessary.  
2. Replace gas fireplace if firebox has been perforated.  
Burner Ignition and  
Operation  
1. Verify burner is properly secured and aligned with pilot or igniter.  
2. Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if  
necessary.  
3. Replace ember materials with new dime-size and shape pieces. Do not block ports or  
obstruct lighting paths.  
4. Check for smooth lighting and ignition carryover to all ports. Verify there is no ignition delay.  
5. Inspect for lifting or other flame problems.  
6. Inspect orifice for soot, dirt or corrosion.  
7. Verify manifold and inlet pressures. Adjust regulator as required.  
8. Inspect pilot flame strength. Clean or replace orifice as necessary.  
9. Inspect thermocouple for soot, corrosion and deterioration. Clean with emery cloth or  
replace as required.  
Flueing  
1. Inspect venting for blockage or obstruction such as bird nests, leaves, etc.  
2. Confirm that termination cap remains clear and unobstructed by plants, etc.  
3. Verify that termination cap clearance to subsequent construction (building additions, decks,  
fences or sheds) has been maintained.  
4. Inspect for corrosion or separation.  
5. Verify weather stripping, sealing and flashing remains intact.  
1. Verify operation of remote.  
Remote controls  
2. Replace batteries in remote transmitters and battery-powered receivers.  
Heat & Glo • 6000TRSI-AUC • 2078-900 Rev. G • 12/06  
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30  
F. TROUBLESHOOTING  
With proper installation and maintenance, your new Gas Fireplace should provide years of trouble-free service. If  
you do experience a problem, refer to the Troubleshooting Guide below. This guide will assist a qualified service  
person in the diagnosis of problems and the corrective action to be taken.  
Electronic Ignition System  
Symptom  
Possible Causes  
Corrective Actions  
1. No transmission, motor does a. Receiver must learn new  
Press and hold the receiver’s reset button until you hear 2  
acoustic signals. After the second longer acoustic signal,  
release the reset button and within the subsequent 20  
seconds, press the down arrow on the remote handset until  
you hear an additional long acoustic signal confirming the  
new code is set.  
not turn.  
code.  
2. No ignition. No tone.  
a. Receiver  
Replace receiver and reprogram code.  
3. No ignition; one 5 seconds  
continuous tone (7 shorts  
beeps might be heard prior to  
the 5 seconds tone).  
a. ON/OFF switch is in OFF Push switch to ON position.  
position.  
b. Loose wire.  
c. Receiver.  
Secure wire.  
Replace receiver and reprogram.  
Straighten pins on 8 wire connector.  
d. Bent pins on 8 wire  
connector.  
e. Valve.  
Replace valve.  
4. No pilot flame and control  
a. Air in the pilot supply line.  
Purge the line or start ignition several times.  
continues to spark.  
b. Thermocouple circuit wired Check polarity of the thermocouple wires.  
incorrectly.  
c. No spark at pilot burner  
Check spark gap, check wiring connection. Check for spark  
in location along cable.  
d. Valve.  
Replace valve. Do not over tighten.  
Replace valve and thermocouple interrupter.  
e. Over tightened  
thermocouple interrupter.  
f. Receiver.  
a. Receiver.  
Replace receiver and reprogram code.  
Replace receiver and reprogram code.  
5. Pilot is lit and control  
continues to spark. Valve shuts  
off after 10 to30 seconds.  
Valve operates manually.  
6. Pilot is lit, sparking stops if  
a flame is present. Valve shuts  
off after 10 to 60 seconds.  
a. Thermocouple.  
Replace thermocouple.  
b. Low inlet pressure to valve. Confirm sufficient inlet pressure to the valve. Adjust or  
replace inlet regulator if necessary.  
Valve does not work manually.  
c. Valve.  
Replace valve and the thermocouple interrupter.  
7. 3 short beeps while the  
motor turns.  
a. Batteries are low.  
Replace batteries - quality alkaline recommended.  
WARNING: Creating an electrical short between the  
batteries/battery box and metal parts of the appliance may  
render the receiver inoperable.  
8. Pilot flame lights but there is a. Manual override know (if  
Turn Manual override know to ON position.  
no main gas flow.  
equipped) is in MAN  
position.  
b. Valve turned don to pilot  
flow.  
Turn flame to high fire by pressing up button on remote  
handset.  
c. Low inlet pressure to valve. Confirm sufficient inlet pressure to the valve. Adjust or  
replace inlet regulator if necessary.  
9. Pilot sparks, but pilot will not a. Correct gas supply.  
light.  
Verify that incoming gas line ball valve is “open”. Verify that  
inlet pressure reading is within acceptable limits, inlet  
pressure must not exceed 50 mbar.  
b. Ignitor gap is too large.  
c. Module is not grounded.  
Verify that spark gap from ignitor to pilot hood is .43 cm.  
Verify module is securely grounded to metal chassis of  
fireplace.  
Heat & Glo • 6000TRSI-AUC • 2078-900 Rev. G • 12/06  
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31  
Electronic Ignition System - (continued)  
Symptom  
Possible Causes  
Corrective Actions  
10. Glass soots.  
a. Flame impingement on Adjust the log set so that the flame does not impinge on it.  
logs.  
b. Improper venturi setting. Adjust the air shutter at the base of the burner.  
c. Debris around venturi.  
Inspect the opening at the base of the burner. It is imperative that NO  
material be placed in this opening.  
11. Flame burns blue a. Insufficient oxygen  
and lifts off burner. being supplied.  
1. Check to make sure flue cap is installed properly and free of debris.  
Make sure that flue system points are tight and have no leaks.  
2. Check to make sure that no material has been placed in the opening at  
the burner base or in the area of the air holes in the center of the base  
pan beneath the burne.  
3. Be sure glass is tighened properly on unit, particularly on top corners.  
Heat & Glo • 6000TRSI-AUC • 2078-900 Rev. G • 12/06  
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32  
4.0 Replacement Parts  
6000TRSI-AUC  
(NG, LP) Exploded Parts Diagram  
Beginning Manufacturing Date: 6-06  
Ending Manufacturing Date: ______  
16  
5
29  
17  
35  
33  
36  
31  
20  
32  
2
3
34  
18  
19  
30  
1
4
27  
6
14  
15  
13  
12  
11  
7
21 Log set assembly  
28  
9
10  
8
25  
22  
26  
23  
24  
Heat & Glo • 6000TRSI-AUC • 2078-900 Rev. G • 12/06  
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33  
Service Parts List  
6000TRSI-AUC  
IMPORTANT: When ordering, supply serial and model numbers to ensure correct service parts.  
ITEM  
PARTS  
PART NUMBER  
Valve NG  
2098-136  
1
Valve LP  
2098-137  
Orifice NG  
582-833  
2
3
4
Orifice LP  
582-851  
Flexible Gas Connector  
Burner Assembly NG  
Burner Assembly LP  
Pilot Bracket  
383-302A  
2078-010  
2078-012  
5
2078-108  
6
7
8
9
Hood  
SRV60-143-BK  
GLA-6TRXI  
2078-040  
392-182A  
2078-041  
2049-020  
2078-110  
100-505A  
2078-025  
546-251A  
2098-050  
2098-051  
2098-145  
2078-100  
303-301A  
491-510A  
LOGS-6TRSCE  
SRV2049-700  
SRV2049-701  
SRV385-723  
SRV385-721  
SRV385-722  
385-401  
Glass Door Assembly  
Dress Guard  
Top Louver  
Lower Door  
Grate  
Base Refractory  
Blower Assembly 240v.  
Junction Box  
Cord  
Pilot Assembly NG  
Pilot Assembly LP  
Switch Wire Assembly  
Heat Shield Baffle  
Gas Shutoff Assembly  
Rheostat  
Log Set Assembly  
Log #1  
Log #2  
Log #3  
Log #4  
Log #5  
Insulation Board  
Surround  
10  
11  
12  
13  
14  
15  
16  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
Í
2101-260  
2098-143  
2098-142  
2098-144  
100-512  
8 Pin Cable  
Ignition Module  
6 Volt Transformer  
Rheostat Knob  
33  
Valve Bracket  
2103-114  
34  
35  
36  
Thermocouple Block  
Temp Sensor  
Block Control Wire  
Mineral Wool  
2098-146  
046-530  
2098-148  
050-721  
Glass Latch Assembly  
Exhaust Restrictor  
Vent Gasket  
386-122A  
2022-107  
2025-114  
TUP-GBK-12  
Touch-Up Paint  
Accesssories  
Multi Function Remote Control  
Conversion Kit NG  
Conversion Kit LP  
REM-DLX-CE  
NGK-6TRSI-AUC  
LPK-6TRSI-AUC  
Heat & Glo • 6000TRSI-AUC • 2078-900 Rev. G • 12/06  
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34  
LIMITED 10 YEAR WARRANTY  
HEAT & GLO, a brand of Hearth & Home Technologies Inc.  
InordertopresumptivelyestablishthedatestowhichyourHEAT&GLOLimited10YearWarrantyruns,youmust  
mailthecompletedwarrantycardtoHEAT&GLO,abrandofHearth&HomeTechnologiesInc.,20802Kensington  
Boulevard, Lakeville, MN 55044, within 60 days of the date of fireplace installation. If you fail to do so, you may be  
required to prove the date of installation before warranty work can be performed.  
The warranty exclusions and limitations of liability are effective upon installation of the fireplace.  
Subject to the conditions set forth herein, HEAT & GLO, a brand of Hearth & Home Technologies Inc. ("HEAT &  
GLO")extendsthefollowingwarrantywithrespecttoHEAT&GLO, abrandofHearth&HomeTechnologiesInc..  
If HEAT & GLO is reasonably satisfied that any part or portion of the fireplace covered by this Limited Warranty is  
defective in material or workmanship under normal use and service as described in the Operating Instructions,  
HEAT & GLO will take the following actions:  
1. If the defect is reported during the first year from the date of installation (stainless steel burners and fiber logs  
arecoveredfor3years), HEAT&GLOwillreplaceorrepairthedefectivecomponentsatitssoleexpense. The  
decisionwhethertoreplaceacomponentshallbemadeatHEAT&GLO's solediscretion. ThisLimitedWarranty  
does not cover components broken during shipping, misuse or careless handling. HEAT & GLO shall be not  
responsibleforanyindirect,incidental,orconsequentialdamagesorforanycostsotherthanthoseincurredby  
HEAT&GLOtorepairorreplacethedefectivecomponent. Ifcomponents(includingflueing)otherthanfactory  
approvedcomponentsareused,allwarrantyandliabilityonthefireplaceisvoided. Defectsreportedafterthe  
first year will not be covered by warranty unless they fall within the purview of paragraph 2 or 3 below.  
2. Ifthefollowingdefectsarereportedduringthesecondyearafterthedateofinstallation,HEAT&GLOwillsupply  
replacement parts at the current wholesale price: defective electrical or manual components, optional  
components or accessories, and glass panels (not including glass panels broken during misuse or careless  
handling). HEAT&GLOshallnotberesponsibleforanylabor,transportationorothercosts.Furthermore,itshall  
not be liable for any indirect, incidental or consequential damages.  
3. HEAT & GLO will replace or repair a defective firebox or heat exchanger, at any time during the 10 years from  
thedateofinstallation.ThedecisionwhethertoreplacethedefectivecomponentshallbemadeatHEAT&GLO's  
sole discretion. HEAT & GLO shall not be responsible for any indirect, incidental or consequential damages or  
for any costs other than those incurred by HEAT & GLO to repair or replace the defective component.  
ThisLimitedWarrantyistheexclusiveremedyavailabletoyou. IfHEAT&GLOcannoteffectivelyresolveawarranty  
probleminanexpedientandcost-effectivemanner,itcandischargeitsentirewarrantyliabilitybyrefundingtheprice  
of the product to you.  
Productsmadebyothermanufacturers,whethersoldwiththefireplaceoraddedthereafter,areNOTcoveredbythis  
Limited Warranty. The use of other unauthorized components will make this warranty null and void. This Limited  
Warranty will also be void if the appliance is not installed by a qualified installer in accordance with the Installation  
Instructions. Furthermore, theLimitedWarrantywillbe voidifthefireplaceisnotoperated, atalltimes, according  
totheOperatingInstructionsfurnishedwiththefireplace.Anyserviceworkmustbeperformedbyauthorizedservice  
representatives.  
EXCEPTTOTHEEXTENTPROVIDEDBYLAW,NOOTHEREXPRESSORIMPLIEDWARRANTIES,INCLUDING  
WARRANTIESOFMERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE,SHALLAPPLYTOTHE  
FIREPLACEPRODUCT.InStatesthatdonotallowlimitationsonhowlonganimpliedwarrantylasts,ordonotallow  
exclusionofindirectdamages, thoselimitationsorexclusionsmaynotapplytoyou. Youmayalsohaveadditional  
rights not covered in this Limited Warranty.  
HEAT & GLO reserves the right to make changes at any time, without notice, in design, material, specifications  
and prices. It also reserves the right to discontinue styles and products.  
Heat & Glo • 6000TRSI-AUC • 2078-900 Rev. G • 12/06  
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35  
For Service or Replacement Parts Contact:  
Melbourne  
Jetmaster  
444 Swan Street  
Richmond 3121  
(03) 9429-5573  
Perth  
Fireplace Corner  
277 Lord Street  
East Perth 6000  
(08) 9228-2600  
Sydney  
Jetmaster  
10 MartinAvenue  
Arncliff 2205  
(02) 9597-7222  
Heat & Glo • 6000TRSI-AUC • 2078-900 Rev. G • 12/06  
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36  

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