HP Hewlett Packard Tablet XU103UT User Manual

HP Notebookꢀꢀ  
Reference Guideꢀꢀ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Safety warning noticeꢀꢀ  
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not  
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on  
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft  
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to  
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer  
and the AC adapter comply with the user-accessible surface temperature limits defined by the  
International Standard for Safety of Information Technology Equipment (IEC 60950).  
iii  
Download from Www.Somanuals.com. All Manuals Search And Download.  
iv  
Safety warning notice  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Table of contentsꢀꢀ  
2 Networking (select models only) ................................................................................................................... 2ꢀꢀ  
3 Multimedia ..................................................................................................................................................... 15ꢀꢀ  
v
Download from Www.Somanuals.com. All Manuals Search And Download.  
4 Power management ...................................................................................................................................... 21ꢀꢀ  
Resolving a low battery level when the computer cannot exitꢀꢀ  
vi  
Download from Www.Somanuals.com. All Manuals Search And Download.  
5 External cards and devices .......................................................................................................................... 33ꢀꢀ  
6 Drives ............................................................................................................................................................. 44ꢀꢀ  
vii  
Download from Www.Somanuals.com. All Manuals Search And Download.  
7 Security .......................................................................................................................................................... 52ꢀꢀ  
8 Maintenance .................................................................................................................................................. 63ꢀꢀ  
viii  
Download from Www.Somanuals.com. All Manuals Search And Download.  
9 Computer Setup (BIOS) and Advanced System Diagnostics ................................................................... 66ꢀꢀ  
10 MultiBoot ..................................................................................................................................................... 71ꢀꢀ  
11 Computer Management .............................................................................................................................. 75ꢀꢀ  
Appendix A Traveling with the computer ...................................................................................................... 80ꢀꢀ  
Appendix B Troubleshooting resources ....................................................................................................... 82ꢀꢀ  
ix  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Index ................................................................................................................................................................... 84ꢀꢀ  
x
Download from Www.Somanuals.com. All Manuals Search And Download.  
1 Introduction  
This guide contains general information about HP notebook computers.  
NOTE: Some of the features described in this guide may not be available on your computer.  
Finding more information about your new computer  
The following user guides and reference material are provided with your computer, either in print, on  
the computer hard drive, or on an optical disc:  
ꢀꢀ Setup Instructions poster—Guides you through setting up your computer and turning it on. The  
poster is included in the box with the computer.  
NOTE: Refer to the poster for the location of your user guides and reference material.  
ꢀꢀ Getting Started—Contains information about your computer, including product-specific features,  
backup and recovery, maintenance, and specifications. To access the Getting Started guide,  
select Start > Help and Support > User Guides.  
– or –  
Select Start > All Programs > HP > HP Documentation.  
ꢀꢀ Help and Support—Contains information about the operating system, drivers, troubleshooting  
tools, and technical support. To access Help and Support, select Start > Help and Support. For  
country- or region-specific support, go to http://www.hp.com/support, select your country or  
region, and follow the on-screen instructions.  
ꢀꢀ Safety & Comfort Guide—Describes proper workstation setup and proper posture, health, and  
work habits for computer users. It also provides important electrical and mechanical safety  
information. To access this guide, select Start > Help and Support > User Guides. This guide  
is also available on the Web at http://www.hp.com/ergo.  
ꢀꢀ Regulatory, Safety and Environmental Notices—Contains safety and regulatory information, and  
battery disposal information. To access the notices, select Start > Help and Support > User  
Guides.  
Finding more information about your new computer  
1
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
2 Networking (select models only)  
Your computer supports two types of Internet access:  
Wireless—Refer to Creating a wireless connection on page 2.  
Wired—Refer to Connecting to a wired network on page 9.  
NOTE: You must set up Internet service before you can connect to the Internet.  
Creating a wireless connection  
Your computer may be equipped with one or more of the following wireless devices:  
Wireless local area network (WLAN) device  
HP Mobile Broadband Module (wireless wide area network (WWAN) device)  
Bluetooth® device  
For more information on wireless technology, refer to the information and Web site links provided in  
Help and Support.  
Identifying wireless and network status icons  
Windows 7  
Icon  
Name  
Description  
Wireless (connected)  
Indicates that one or more wireless devices are on.  
Wireless (disconnected)  
Indicates that all wireless devices are off.  
HP Connection Manager  
(select models only)  
Opens HP Connection Manager, which enables you to create and manage  
WWAN connections (select models only), and monitor the status of WLAN  
and Bluetooth connections.  
Wired network (connected)  
Indicates that one or more network devices are connected to the network.  
2
Chapter 2 Networking (select models only)  
Download from Www.Somanuals.com. All Manuals Search And Download.  
           
Icon  
Name  
Description  
Wired network (disabled/  
disconnected)  
Indicates that all network devices are disabled in Windows® Control  
Panel.  
Network (connected)  
Indicates that one or more network devices are connected to a network.  
Indicates that network devices are not connected to a network.  
Network (disconnected)  
Network (disabled/  
disconnected)  
Indicates that no wireless connections are available.  
Windows Vista  
Icon  
Nameꢀꢀ  
Description  
Wireless (connected)ꢀꢀ  
Indicates that one or more wireless devices are on.  
Wireless (disconnected)ꢀꢀ  
Indicates that all wireless devices are off.  
HP Connection Manager (select models only)ꢀꢀ Opens HP Connection Manager, which enables you to  
create and manage WWAN connections (select models  
only), and monitor the status of WLAN and Bluetooth  
connections.  
Wireless network connection (connected)  
Indicates that one or more WLAN devices are connected to  
a network.  
Wireless network connection (disconnected)  
Indicates that one or more WLAN devices are not  
connected to a network.  
Network status (connected)ꢀꢀ  
Connected to the wired network.  
Network status (disconnected)  
Not connected to the wired network.  
Creating a wireless connection  
3
Download from Www.Somanuals.com. All Manuals Search And Download.  
Turning wireless devices on or off  
You can use the wireless button or HP Connection Manager (select models only) to turn on and turn  
off wireless devices.  
NOTE: A computer may have a wireless button, a wireless switch, or a wireless key on the  
keyboard. The term wireless button is used throughout this guide to refer to all types of wireless  
controls. Refer to the Getting Started guide for information on identifying the type and location of the  
wireless button on your computer.  
To turn off wireless devices using HP Connection Manager:  
ꢀꢀ Right-click the HP Connection Manager icon in the notification area, at the far right of the  
taskbar, and then click the power button next to the desired device.  
– or –  
Select Start > All Programs > HP > HP Connection Manager, and then click the power button  
next to the desired device.  
Using HP Connection Manager (select models only)  
HP Connection Manager provides a central location for managing your wireless devices, an interface  
for connecting to the Internet using HP Mobile Broadband, and an interface for sending and receiving  
SMS (text) messages. HP Connection Manager allows you to manage the following devices:  
ꢀꢀ Wireless local area network (WLAN)/Wi-Fi  
ꢀꢀ Wireless wide area network (WWAN)/HP Mobile Broadband  
ꢀꢀ Bluetooth®  
HP Connection Manager provides information and notifications on connection status, power status,  
SIM details, and SMS messages. Status information and notifications are provided in the notification  
area, at the far right of the taskbar.  
To open HP Connection Manager:  
ꢀꢀ Click the HP Connection Manager icon in the taskbar.ꢀꢀ  
– or –ꢀꢀ  
Select Start > All Programs > HP > HP Connection Manager.ꢀꢀ  
For more information, refer to the HP Connection Manager software Help.  
Using operating system controls  
The Network and Sharing Center allows you to set up a connection or network, connect to a network,  
manage wireless networks, and diagnose and repair network problems.  
To use operating system controls:  
Select Start > Control Panel > Network and Internet > Network and Sharing Center.  
For more information, select Start > Help and Support.  
4
Chapter 2 Networking (select models only)  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
Using a WLAN  
A wireless connection connects the computer to Wi-Fi networks, or WLANs. A WLAN is composed of  
other computers and accessories that are linked by a wireless router or a wireless access point.  
Connecting to an existing WLAN  
Windows 7  
1.ꢀꢀ Be sure that the WLAN device is on. (Refer to Turning wireless devices on or off on page 4.)  
2.ꢀꢀ Click the network icon in the notification area, at the far right of the taskbar.  
3.ꢀꢀ Select your WLAN from the list.  
NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.  
NOTE: If you do not see the WLAN you want to connect to, click Open Network and Sharing  
Center, and then click Set up a new connection or network. A list of options is displayed. You  
can choose to manually search for and connect to a network, or you can create a new network  
connection.  
4.ꢀꢀ Click Connect.  
If the network is a security-enabled WLAN, you are prompted to enter a network security code.  
Type the code, and then click OK to complete the connection.  
Windows Vista  
1.ꢀꢀ Be sure that the WLAN device is on. (Refer to Turning wireless devices on or off on page 4.)  
2.ꢀꢀ Select Start > Connect to.  
3.ꢀꢀ Select your WLAN from the list.  
ꢀꢀ If the network is unsecured, a warning is displayed. Click Connect Anyway to accept the  
warning and complete the connection.  
ꢀꢀ If the network is a security-enabled WLAN, you are prompted to enter a network security  
code. Type the code, and then click Connect to complete the connection.  
NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.  
NOTE: If you do not see the WLAN you want to connect to, click Show all connections. A list  
of available networks is displayed. You can choose to connect to an existing network, or you can  
create a new network connection.  
After the connection is made, you can place the mouse pointer over the network icon in the  
notification area, at the far right of the taskbar, to verify the name and status of the connection.  
NOTE: The functional range (how far your wireless signals travel) depends on WLAN  
implementation, router manufacturer, and interference from other electronic devices or structural  
barriers such as walls and floors.  
Using a WLAN  
5
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Setting up a new WLAN  
Required equipment:  
ꢀꢀ A broadband modem (either DSL or cable) (purchased separately) (1) and high-speed Internet  
service purchased from an Internet service provider (ISP)  
ꢀꢀ A wireless router (purchased separately) (2)  
NOTE: Some cable modems include a built-in router. Check with your ISP to see if you need a  
separate router.  
The wireless computer (3)ꢀꢀ  
The illustration shows an example of a wireless network installation that is connected to the Internet.ꢀꢀ  
NOTE: When setting up a wireless connection, be sure that your computer and wireless router are  
synchronized. To synchronize your computer and wireless router, turn your computer and wireless  
router off and then back on.  
As your network grows, additional wireless and wired computers can be connected to the network to  
access the Internet.  
For help in setting up your WLAN, refer to the information provided by your router manufacturer or  
your ISP.  
Protecting your WLAN  
When you set up a WLAN or access an existing WLAN, always enable security features to protect  
your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and  
airports may not provide any security. If you are concerned about the security of your computer in a  
hotspot, limit your network activities to e-mail that is not confidential and basic Internet surfing.  
Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected  
signals. You can take the following precautions to protect your WLAN:  
ꢀꢀ Firewall—A firewall checks both data and requests for data that are sent to your network, and  
discards any suspicious items. Firewalls are available in both software and hardware. Some  
networks use a combination of both types.  
ꢀꢀ Wireless encryption—Your computer supports three encryption protocols:  
ꢀꢀ Wi-Fi Protected Access (WPA)  
ꢀꢀ Wi-Fi Protected Access II (WPA2)  
ꢀꢀ Wired Equivalent Privacy (WEP)  
6
Chapter 2 Networking (select models only)  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
NOTE: HP recommends that you select WPA2, which is the most advanced of the three encryption  
protocols. The use of WEP encryption is not recommended, because it can be overcome with little  
effort.  
ꢀꢀ Wi-Fi Protected Access (WPA) and Wi-Fi Protected Access II (WPA2) use security standards to  
encrypt and decrypt data transmitted over the network. Both WPA and WPA2 dynamically  
generate a new key for every packet, and they also generate a different set of keys for each  
computer on the network. To accomplish this:  
ꢀꢀ WPA uses Advanced Encryption Standard (AES) and Temporal Key Integrity Protocol  
(TKIP).  
ꢀꢀ WPA2 uses Cipher Block Chaining Message Authentication Code Protocol (CCMP), which  
is a new AES protocol.  
ꢀꢀ Wired Equivalent Privacy (WEP) encrypts data with a WEP key before it is transmitted. Without  
the correct key, others will not be able to use the WLAN.  
Roaming to another network  
When you move your computer within range of another WLAN, Windows attempts to connect to that  
network. If the attempt is successful, your computer is automatically connected to the new network. If  
Windows does not recognize the new network, follow the same procedure you used initially to  
connect to your WLAN.  
Using HP Mobile Broadband (select models only)  
HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to  
access the Internet from more places and over larger areas than it can by using WLANs. Using HP  
Mobile Broadband requires a network service provider, which in most cases is a mobile phone  
network provider.  
When used with mobile network provider service, HP Mobile Broadband gives you the freedom to  
stay connected to the Internet, send e-mail, or connect to your corporate network whether you are on  
the road or outside the range of Wi-Fi hotspots.  
NOTE: You may need the HP Mobile Broadband Module serial number to activate mobile  
broadband service. Refer to the Getting Started guide for the location of the serial number label.  
Some mobile network service providers require the use of a subscriber identity module (SIM). A SIM  
contains basic information about you or your computer, such as a personal identification number  
(PIN), as well as network information. Some computers include a preinstalled SIM. If the SIM is not  
preinstalled, it may be included with the HP Mobile Broadband information provided with your  
computer, or it may be provided separately by the mobile network service provider.  
For information on inserting and removing the SIM, refer to Inserting a SIM on page 8 and  
For additional information on HP Mobile Broadband and how to activate service with a preferred  
mobile network service provider, refer to the HP Mobile Broadband information if it is included with  
your computer. For additional information, see the HP Web site at http://www.hp.com/go/  
mobilebroadband (U.S. only).  
Using HP Mobile Broadband (select models only)  
7
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
Inserting a SIMꢀꢀ  
NOTE: To identify the SIM slot location, refer to the Getting Started guide.  
1.ꢀꢀ Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn  
the computer on by pressing the power button. Then shut down the computer through the  
operating system.  
2.ꢀꢀ Close the display.  
3.ꢀꢀ Disconnect all external devices connected to the computer.  
4.ꢀꢀ Unplug the power cord from the AC outlet.  
5.ꢀꢀ Remove the battery.  
6.ꢀꢀ Insert the SIM into the SIM slot, and gently press the SIM into the slot until it is firmly seated.  
CAUTION: When inserting a SIM, position the card to match the icon next to the SIM slot on  
the computer. If a SIM is inserted incorrectly, it could damage the SIM and the SIM connector.  
To reduce the risk of damage to the connector, use minimal force when inserting a SIM.  
7. Replace the battery.  
NOTE: HP Mobile Broadband is disabled if the battery is not replaced.  
8.ꢀꢀ Reconnect external power and external devices.  
9.ꢀꢀ Turn on the computer.  
Removing a SIM  
NOTE: To identify the SIM slot location, refer to the Getting Started guide.  
1.ꢀꢀ Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn  
the computer on by pressing the power button. Then shut down the computer through the  
operating system.  
2.ꢀꢀ Close the display.  
3.ꢀꢀ Disconnect all external devices connected to the computer.  
4.ꢀꢀ Unplug the power cord from the AC outlet.  
5.ꢀꢀ Remove the battery.  
6.ꢀꢀ Press in on the SIM, and then remove it from the slot.  
7.ꢀꢀ Replace the battery.  
8.ꢀꢀ Reconnect external power and external devices.  
9.ꢀꢀ Turn on the computer.  
8
Chapter 2 Networking (select models only)  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Using GPS (select models only)  
Your computer may be equipped with a Global Positioning System (GPS). GPS satellites deliver  
location, speed, and direction information to GPS-equipped systems.  
For more information, refer to the HP GPS and Location software Help.  
Using Bluetooth wireless devices  
A Bluetooth device provides short-range wireless communications that replace the physical cable  
connections that traditionally link electronic devices such as the following:  
Computers  
Phones  
Imaging devices (cameras and printers)  
Audio devices  
Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network  
(PAN) of Bluetooth devices. For information on configuring and using Bluetooth devices, refer to the  
Bluetooth software Help.  
Bluetooth and Internet Connection Sharing (ICS)  
HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway  
through which other computers may connect to the Internet. When two or more computers are  
connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the  
computers, the other computers may not be able to connect to the Internet using the Bluetooth  
network.  
The strength of Bluetooth is in synchronizing information transfers between your computer and  
wireless devices including cellular phones, printers, cameras, and PDAs. The inability to consistently  
connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth  
and the Windows operating system.  
Connecting to a wired network  
Using a modem (select models only)  
A modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable  
(purchased separately). In some countries or regions, a specific modem cable adapter is also  
required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are not  
compatible with the modem.  
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a  
modem or telephone cable into the RJ-45 (network) jack.  
If the modem cable contains noise suppression circuitry (1), which prevents interference from TV and  
radio reception, orient the circuitry end of the cable (2) toward the computer.  
Using GPS (select models only)  
9
Download from Www.Somanuals.com. All Manuals Search And Download.  
               
Connecting a modem cable  
1. Plug the modem cable into the modem jack (1) on the computer.  
2. Plug the modem cable into the RJ-11 telephone wall jack (2) or a route (not illustrated).  
10 Chapter 2 Networking (select models only)  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Connecting a country- or region-specific modem cable adapter  
Telephone jacks vary by country or region. To use the modem and the modem cable outside the  
country or region in which you purchased the computer, you must obtain a country- or region-specific  
modem cable adapter.  
To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack,  
follow these steps:  
1.ꢀꢀ Plug the modem cable into the modem jack (1) on the computer.  
2.ꢀꢀ Plug the modem cable into the modem cable adapter (2).  
3.ꢀꢀ Plug the modem cable adapter (3) into the telephone wall jack.  
Selecting a location setting  
Viewing the current location selection  
Windows 7  
1.ꢀꢀ Select Start > Control Panel.  
2.ꢀꢀ Click Clock, Language, and Region.  
3.ꢀꢀ Click Region and Language.  
4. Click the Location tab to display your location.  
Windows Vista  
1.ꢀꢀ Select Start > Control Panel.  
2.ꢀꢀ Click Clock, Language, and Region.  
3.ꢀꢀ Click Regional and Language Options.  
Your location is displayed under Location.  
Connecting to a wired network 11  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
Adding new locations when traveling  
On a new computer, the only location setting available to the modem is a location setting for the  
country or region in which you purchased the computer. As you travel to different countries or  
regions, set the internal modem to a location setting that meets the operating standards of the country  
or region in which you are using the modem.  
As you add new location settings, they are saved by the computer so that you can switch among  
settings at any time. You can add multiple location settings for any country or region.  
CAUTION: To reduce the risk of losing your home country or region settings, do not delete your  
current modem country or region settings. To enable modem use in other countries or regions while  
preserving your home country or region configuration, add a new configuration for each location in  
which you will use the modem.  
CAUTION: To reduce the risk of configuring the modem in a way that violates the  
telecommunications regulations and laws of the country or region you are visiting, select the country  
or region in which the computer is located. The modem may not function properly if the correct  
country or region selection is not made.  
Windows 7  
1.ꢀꢀ Select Start > Devices and Printers.  
2.ꢀꢀ Right-click the device that represents your computer, and click Modem settings.  
NOTE: You must set up an initial (current) location area code before you can view the Dialing  
Rules tab. If you do not have a location already set up, you are prompted to enter the location  
when you click Modem settings.  
3.ꢀꢀ Click the Dialing Rules tab.  
4.ꢀꢀ Click New. The New Location window opens.  
5.ꢀꢀ In the Location name box, type a name (such as home or work) for the new location setting.  
6.ꢀꢀ Select a country or region from the Country/region list. (If you select a country or region that is  
not supported by the modem, the country/region selection for USA or UK is displayed.)  
7.ꢀꢀ Enter the area code, a carrier code (if necessary), and the number for an outside line (if  
necessary).  
8.ꢀꢀ Next to Dial using, click Tone or Pulse.  
9.ꢀꢀ Click OK to save your new location setting.  
10. Do one of the following:  
ꢀꢀ To set your new location setting as the current location, click OK.  
ꢀꢀ To select another location setting as the current location setting, select your preference  
from the settings in the Location list, and then click OK.  
NOTE: You can use the preceding procedure to add location settings for places within your  
own country or region as well as in other countries or regions. For example, you could add a  
setting named Work that includes dialing rules for accessing an outside line.  
12ꢀꢀ Chapter 2 Networking (select models only)  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Windows Vista  
1.ꢀꢀ Select Start > Control Panel.  
2.ꢀꢀ Click Hardware and Sound.  
3.ꢀꢀ Click Phone and Modem Options.  
4.ꢀꢀ Click the Dialing Rules tab.  
5.ꢀꢀ Click New. The New Location window opens.  
6.ꢀꢀ In the Location name box, type a name (such as home or work) for the new location setting.  
7.ꢀꢀ Select a country or region from the Country/region list. (If you select a country or region that is  
not supported by the modem, the country/region selection for USA or UK is displayed.)  
8.ꢀꢀ Enter the area code, a carrier code (if necessary), and the number for an outside line (if  
necessary).  
9.ꢀꢀ Next to Dial using, click Tone or Pulse.  
10.ꢀꢀ Click OK to save your new location setting.  
11.ꢀꢀ Do one of the following:  
ꢀꢀ To set your new location setting as the current location, click OK.  
ꢀꢀ To select another location setting as the current location setting, select your preference  
from the settings in the Location list, and then click OK.  
NOTE: You can use the preceding procedure to add location settings for places within your  
own country or region as well as in other countries or regions. For example, you could add a  
setting named Work that includes dialing rules for accessing an outside line.  
Connecting to a local area network (LAN) (select models only)  
Connecting to a LAN requires an 8-pin, RJ-45 network cable (purchased separately). If the network  
cable contains noise suppression circuitry (1), which prevents interference from TV and radio  
reception, orient the circuitry end of the cable (2) toward the computer.  
To connect the network cable:  
1.ꢀꢀ Plug the network cable into the network jack (1) on the computer.  
Connecting to a wired network 13  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
2. Plug the other end of the network cable into a network wall jack (2) or a router (not illustrated).  
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a  
modem cable or telephone cable into an RJ-45 (network) jack.  
14 Chapter 2 Networking (select models only)  
Download from Www.Somanuals.com. All Manuals Search And Download.  
3 Multimedia  
Your computer may include the following:  
ꢀꢀ Integrated speaker(s)  
ꢀꢀ Integrated microphone(s)  
ꢀꢀ Integrated webcam  
ꢀꢀ Preinstalled multimedia software  
ꢀꢀ Multimedia buttons or keys  
Using the media activity controls  
Depending on your computer model, you may have the following media activity controls that allow  
you to play, pause, fast forward, or rewind a media file:  
ꢀꢀ Media buttons  
ꢀꢀ Media hotkeys (specific keys pressed in combination with the fn key)  
Media keysꢀꢀ  
Refer to the Getting Started guide for information about your computer's media activity controls.ꢀꢀ  
Audio  
Your computer provides a variety of audio-related functions:  
ꢀꢀ Play music.  
ꢀꢀ Record sound.  
ꢀꢀ Download music from the Internet.  
ꢀꢀ Create multimedia presentations.  
ꢀꢀ Transmit sound and images with instant messaging programs.  
ꢀꢀ Stream radio programs.  
ꢀꢀ Create (burn) audio CDs using the installed optical drive (select models only) or an optional  
external optical drive (purchased separately).  
Using the media activity controls 15  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
Adjusting the volume  
Depending on your computer model, you can adjust the volume using the following:  
ꢀꢀ Volume buttons  
ꢀꢀ Volume hotkeys (specific keys pressed in combination with the fn key)  
ꢀꢀ Volume keys  
WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones,  
earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and  
Environmental Notices.  
NOTE: Volume can also be controlled through the operating system and some programs.  
NOTE: Refer to the Getting Started guide for information on what type of volume controls your  
computer has.  
Checking audio functions on the computer  
NOTE: For best results when recording, speak directly into the microphone and record sound in a  
setting free of background noise.  
Windows 7  
To check the audio functions on your computer, follow these steps:  
1.ꢀꢀ Select Start > Control Panel > Hardware and Sound > Sound.  
2.ꢀꢀ When the Sound window opens, click the Sounds tab. Under Program Events, select any  
sound event, such as a beep or alarm, and click the Test button.  
You should hear sound through the speakers or through connected headphones.  
To check the recording functions on your computer, follow these steps:  
1.ꢀꢀ Select Start > All Programs > Accessories > Sound Recorder.  
2.ꢀꢀ Click Start Recording and speak into the microphone. Save the file to your desktop.  
3.ꢀꢀ Open a multimedia program and play back the sound.  
To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware  
and Sound > Sound.  
Windows Vista  
To check the audio functions on your computer, follow these steps:  
1.ꢀꢀ Select Start > Control Panel > Hardware and Sound > Sound.  
2.ꢀꢀ When the Sound window opens, click the Sounds tab. Under Program, select any sound event,  
such as a beep or alarm, and click the Test button.  
You should hear sound through the speakers or through connected headphones.  
16ꢀꢀ Chapter 3 Multimedia  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
To check the recording functions on your computer, follow these steps:  
1. Select Start > All Programs > Accessories > Sound Recorder.  
2. Click Start Recording and speak into the microphone. Save the file to your desktop.  
3. Open a multimedia program and play back the sound.ꢀꢀ  
To confirm or change the audio settings on your computer, select Start > Control Panel > Audio.ꢀꢀ  
Webcam (select models only)  
Some computers include an integrated webcam. With the preinstalled software, you can use the  
webcam to take a photo or record a video. You can preview and save the photo or video recording.  
The webcam software enables you to experiment with the following features:  
Capturing and sharing video  
Streaming video with instant message software  
Taking still photos  
Administrators can set the security level for Face Recognition in the Security Manager Setup Wizard  
or HP ProtectTools Administrative Console. For more information, refer to the HP ProtectTools  
Getting Started guide or the Face Recognition software Help.  
For information on how to access the webcam, refer to the Getting Started guide. For information on  
using the webcam, select Start > Help and Support.  
Video  
Your computer may have one or more of the following external video ports:  
VGA  
HDMI (High Definition Multimedia Interface)  
NOTE: Refer to the Getting Started guide for information about your computer's video ports.  
VGA  
The external monitor port, or VGA port, is an analog display interface that connects an external VGA  
display device such as an external VGA monitor or a VGA projector to the computer.  
Webcam (select models only) 17  
Download from Www.Somanuals.com. All Manuals Search And Download.  
           
To connect a VGA display device, connect the device cable to the external monitor port.  
NOTE: For product-specific instructions on switching the screen image, refer to your Getting  
Started guide.  
18 Chapter 3 Multimedia  
Download from Www.Somanuals.com. All Manuals Search And Download.  
HDMI  
The HDMI port connects the computer to an optional video or audio device, such as a high-definition  
television, or to any compatible digital or audio component.  
NOTE: To transmit video and/or audio signals through the HDMI port, you need an HDMI cable  
(purchased separately).  
One HDMI device can be connected to the HDMI port on the computer. The information displayed on  
the computer screen can be simultaneously displayed on the HDMI device.  
To connect a video or audio device to the HDMI port:  
1. Connect one end of the HDMI cable to the HDMI port on the computer.  
2. Connect the other end of the cable to the video device, and then refer to the device  
manufacturer’s instructions for additional information.  
NOTE: For product-specific instructions on switching the screen image, refer to your Getting Started  
guide.  
Video 19  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Configuring audio for HDMI  
To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the  
HDMI port on your computer. Then configure the default audio playback device as follows:  
1.ꢀꢀ Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then  
click Playback devices.  
2.ꢀꢀ On the Playback tab, click either Digital Output or Digital Output Device (HDMI).  
3. Click Set Default, and then click OK.ꢀꢀ  
To return audio to the computer speakers, follow these steps:ꢀꢀ  
1.ꢀꢀ Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then  
click Playback devices.  
2.ꢀꢀ On the Playback tab, click Speakers.  
3.ꢀꢀ Click Set Default, and then click OK.  
Intel Wireless Display (select models only)  
Intel® Wireless Display allows you to share your computer content wirelessly on your TV. To  
experience wireless display, a wireless TV adapter (purchased separately) is required. DVDs that  
have output protection may not play on Intel Wireless Display. (However, DVDs that do not have  
output protect will play.) Blu-ray discs, which have output protection, will not play on Intel Wireless  
Display. For details about using the wireless TV adapter, refer to the manufacturer's instructions.  
NOTE: Be sure that wireless is enabled on your computer before using the wireless display.  
20ꢀꢀ Chapter 3 Multimedia  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
4 Power management  
NOTE: A computer may have a power button or a power switch. The term power button is used  
throughout this guide to refer to both types of power controls.  
Shutting down the computer  
CAUTION: Unsaved information is lost when the computer shuts down.  
The shutdown command closes all open programs, including the operating system, and then turns off  
the display and computer.  
Shut down the computer under any of the following conditions:  
ꢀꢀ When you need to replace the battery or access components inside the computer  
ꢀꢀ When you are connecting an external hardware device that does not connect to a Universal  
Serial Bus (USB) port  
ꢀꢀ When the computer will be unused and disconnected from external power for an extended  
period  
Although you can shut down the computer with the power button, the recommended procedure is to  
use the Windows shutdown command:  
NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or  
Hibernation before shutdown is possible.  
1.ꢀꢀ Save your work and close all open programs.  
2.ꢀꢀ Windows 7—Select Start > Shut down.  
– or –  
Windows Vista®—Click Start, click the arrow next to the Lock button, and then click Shut  
Down.  
If the computer is unresponsive and you are unable to use the preceding shutdown procedure, try the  
following emergency procedures in the sequence provided:  
ꢀꢀ Press ctrl+alt+delete, and then click the Power button on the screen.  
ꢀꢀ Press and hold the power button on the computer for at least 5 seconds.  
ꢀꢀ Disconnect the computer from external power and remove the battery.  
Shutting down the computer 21  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
Setting power options  
Using power-saving states  
The computer has two power-saving states that are enabled at the factory: Sleep and Hibernation.  
When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory,  
letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an  
extended period or if the battery reaches a critical battery level while in the Sleep state, the computer  
initiates Hibernation.  
When Hibernation is initiated, your work is saved to a hibernation file on the hard drive and the  
computer turns off.  
CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video  
playback functionality, or loss of information, do not initiate Sleep or Hibernation while reading from or  
writing to a disc or an external media card.  
NOTE: You cannot initiate any type of networking connection or perform any computer functions  
while the computer is in the Sleep state or in Hibernation.  
Initiating and exiting Sleep  
The system is set at the factory to initiate Sleep after a period of inactivity when running on batteryꢀꢀ  
power or on external power.ꢀꢀ  
Power settings and timeouts can be changed using Power Options in Windows Control Panel.ꢀꢀ  
With the computer on, you can initiate Sleep in any of the following ways:ꢀꢀ  
ꢀꢀ Briefly press the power button.  
ꢀꢀ Close the display.  
ꢀꢀ Windows 7—Click Start, click the arrow next to the Shut down button, and then click Sleep.  
– or –  
Windows Vista—Click Start, click the arrow next to the Lock button, and then click Sleep.  
To exit Sleep:  
ꢀꢀ Briefly press the power button.  
ꢀꢀ If the display is closed, open the display.  
ꢀꢀ Press a key on the keyboard.  
ꢀꢀ Tap or swipe the TouchPad.  
When the computer exits Sleep, the power lights turn on and your work returns to the screen as it  
was before you stopped working.  
NOTE: If you have set a password to be required on wakeup, you must enter your Windows  
password before your work will return to the screen.  
22ꢀꢀ Chapter 4 Power management  
Download from Www.Somanuals.com. All Manuals Search And Download.  
             
Initiating and exiting Hibernation  
The system is set at the factory to initiate Hibernation after a period of inactivity when running onꢀꢀ  
battery power or on external power, or when the battery reaches a critical battery level.ꢀꢀ  
Power settings and timeouts can be changed in Windows Control Panel.ꢀꢀ  
To initiate Hibernation:ꢀꢀ  
ꢀꢀ Windows 7—Click Start, click the arrow next to the Shut down button, and then click Hibernate.  
– or –  
Windows Vista—Click Start, click the arrow next to the Lock button, and then click Hibernate.  
To exit Hibernation:ꢀꢀ  
Briefly press the power button.ꢀꢀ  
The power lights turn on and your work returns to the screen where you stopped working.ꢀꢀ  
NOTE: If you have set a password to be required on wakeup, you must enter your Windows  
password before your work will return to the screen.  
Using the power meter  
The power meter is located in the notification area, at the far right of the taskbar. The power meter  
allows you to quickly access power settings and view the remaining battery charge.  
ꢀꢀ To display the percentage of remaining battery charge and the current power plan, move the  
pointer over the power meter icon.  
ꢀꢀ To access Power Options, or to change the power plan, click the power meter icon and select an  
item from the list.  
Different power meter icons indicate whether the computer is running on battery or external power.  
The icon also displays a message if the battery has reached a low or critical battery level.  
Using power plans  
A power plan is a collection of system settings that manages how the computer uses power. Power  
plans can help you conserve power or maximize performance.  
Viewing the current power plan  
Use any of the following methods:  
ꢀꢀ Click the power meter icon in the notification area, at the far right of the taskbar.  
ꢀꢀ Windows 7—Select Start > Control Panel > System and Security > Power Options.  
– or –  
Windows Vista—Select Start > Control Panel > System and Maintenance > Power Options.  
Setting power options 23  
Download from Www.Somanuals.com. All Manuals Search And Download.  
             
Selecting a different power plan  
Use any of the following methods:  
ꢀꢀ Click the power meter icon in the notification area, and then select a power plan from the list.  
ꢀꢀ Windows 7—Select Start > Control Panel > System and Security > Power Options, and  
then select an item from the list.  
– or –  
Windows Vista—Select Start > Control Panel > System and Maintenance > Power Options,  
and then select an item from the list.  
Customizing power plans  
Windows 7  
1.ꢀꢀ Click the power meter icon in the notification area, and then click More power options.  
– or –  
Select Start > Control Panel > System and Security > Power Options.  
2.ꢀꢀ Select a power plan, and then click Change plan settings.  
3.ꢀꢀ Change the settings as needed.  
4.ꢀꢀ To change additional settings, click Change advanced power settings and make your  
changes.  
Windows Vista  
1.ꢀꢀ Click the power meter icon in the notification area, and then click More power options.  
– or –  
Select Start > Control Panel > System and Maintenance > Power Options.  
2.ꢀꢀ Select a power plan, and then click Change plan settings.  
3.ꢀꢀ Change the settings as needed.  
4.ꢀꢀ To change additional settings, click Change advanced power settings and make your  
changes.  
24 Chapter 4 Power management  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Setting password protection on wakeup  
To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow  
these steps:  
Windows 7  
1. Select Start > Control Panel > System and Security > Power Options.  
2. In the left pane, click Require a password on wakeup.  
3. Click Change Settings that are currently unavailable.  
4. Click Require a password (recommended).  
NOTE: If you need to create a user account password or change your current user account  
password, click Create or change your user account password, and then follow the on-  
screen instructions. If you do not need to create or change a user account password, go to step  
5.  
5. Click Save changes.  
Windows Vista  
1. Select Start > Control Panel > System and Maintenance > Power Options.  
2. In the left pane, click Require a password on wakeup.  
3. Click Change Settings that are currently unavailable.  
4. Click Require a password (recommended).  
5. Click Save changes.  
Setting power options 25  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Using HP Power Assistant (select models only)  
HP Power Assistant allows you to configure system settings to optimize your computer's power  
consumption and battery charge. HP Power Assistant provides tools and information to help you  
make informed decisions on power management:  
ꢀꢀ Power consumption predictions in hypothetical system configurations  
ꢀꢀ Predefined power profiles  
Usage details and graphs showing power consumption trends over timeꢀꢀ  
To start HP Power Assistant when Windows is running:ꢀꢀ  
ꢀꢀ Select Start > All Programs > HP > HP Power Assistant.ꢀꢀ  
– or –ꢀꢀ  
Press fn+f6 (select models only).ꢀꢀ  
For more information about using, configuring, and managing HP Power Assistant, refer to the HP  
Power Assistant software Help.  
Using battery power  
WARNING! To reduce potential safety issues, use only the battery provided with the computer, a  
replacement battery provided by HP, or a compatible battery purchased from HP.  
The computer runs on battery power whenever it is not plugged into external AC power. Computer  
battery life varies, depending on power management settings, running programs, display brightness,  
external devices connected to the computer, and other factors. Keeping the battery in the computer  
whenever the computer is plugged into AC power charges the battery and also protects your work in  
case of a power outage. If the computer contains a charged battery and is running on external AC  
power, the computer automatically switches to battery power if the AC adapter is disconnected from  
the computer or an AC power loss occurs.  
NOTE: When you disconnect AC power, the display brightness is automatically decreased to save  
battery life. For information on increasing or decreasing display brightness, refer to the Getting  
Started guide. Select computer models can switch between graphic modes to increase battery life.  
Finding additional battery information  
Help and Support provides the following tools and information about the battery:  
ꢀꢀ Battery Check tool to test battery performance  
ꢀꢀ Information on calibration, power management, and proper care and storage to maximize battery  
life  
Information on battery types, specifications, life cycles, and capacityꢀꢀ  
To access battery information:ꢀꢀ  
ꢀꢀ Select Start > Help and Support > Learn > Power Plans: Frequently Asked Questions.  
26ꢀꢀ Chapter 4 Power management  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
Using Battery Check  
Help and Support provides information on the status of the battery installed in the computer.  
To run Battery Check:  
1. Connect the AC adapter to the computer.  
NOTE: The computer must be connected to external power for Battery Check to work properly.  
2. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical.  
3. Click the Power tab, and then click Battery Check.  
Battery Check examines the battery and its cells to see if they are functioning properly, and then  
reports the results of the examination.  
Displaying the remaining battery charge  
Move the pointer over the power meter icon in the notification area, at the far right of the taskbar.  
Maximizing battery discharge time  
Battery discharge time varies depending on the features you use while on battery power. Maximum  
discharge time gradually decreases as the battery storage capacity naturally degrades.  
Tips for maximizing battery discharge time:  
Lower the brightness on the display.  
Remove the battery from the computer when it is not being used or charged.  
Store the battery in a cool, dry location.  
Select the Power saver setting in Power Options.  
Managing low battery levels  
The information in this section describes the alerts and system responses set at the factory. Some  
low-battery alerts and system responses can be changed using Power Options in Windows Control  
Panel. Preferences set using Power Options do not affect lights.  
Identifying low battery levels  
When a battery that is the sole power source for the computer reaches a low or critical battery level,  
the following behavior occurs:  
The battery light (select models only) indicates a low or critical battery level.  
NOTE: For additional information about the battery light, refer to the Getting Started guide.  
– or –  
The power meter icon in the notification area shows a low or critical battery notification.  
NOTE: For additional information about the power meter, refer to Using the power meter  
Using battery power 27  
Download from Www.Somanuals.com. All Manuals Search And Download.  
                 
The computer takes the following actions for a critical battery level:  
ꢀꢀ If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates  
Hibernation.  
ꢀꢀ If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains  
briefly in the Sleep state, and then shuts down and loses any unsaved information.  
Resolving a low battery level  
Resolving a low battery level when external power is available  
ꢀꢀ Connect one of the following devices:  
ꢀꢀ AC adapter  
ꢀꢀ Optional docking or expansion device  
ꢀꢀ Optional power adapter purchased as an accessory from HP  
Resolving a low battery level when a charged battery is available  
1.ꢀꢀ Turn off the computer or initiate Hibernation.  
2.ꢀꢀ Replace the discharged battery with a charged battery.  
3.ꢀꢀ Turn on the computer.  
Resolving a low battery level when no power source is available  
ꢀꢀ Initiate Hibernation.  
ꢀꢀ Save your work and shut down the computer.  
Resolving a low battery level when the computer cannot exit Hibernation  
When the computer lacks sufficient power to exit Hibernation, follow these steps:  
1.ꢀꢀ Replace the discharged battery with a charged battery, or connect the AC adapter to the  
computer and to external power.  
2.ꢀꢀ Exit Hibernation by pressing the power button.  
Conserving battery power  
ꢀꢀ Select low power-use settings through Power Options in Windows Control Panel.  
ꢀꢀ Turn off wireless and LAN connections and exit modem applications when you are not using  
them.  
ꢀꢀ Disconnect unused external devices that are not plugged into an external power source.  
ꢀꢀ Stop, disable, or remove any external media cards that you are not using.  
ꢀꢀ Decrease screen brightness.  
ꢀꢀ Before you leave your work, initiate Sleep or Hibernation, or shut down the computer.  
28ꢀꢀ Chapter 4 Power management  
Download from Www.Somanuals.com. All Manuals Search And Download.  
               
Storing a batteryꢀꢀ  
CAUTION: To reduce the risk of damage to a battery, do not expose it to high temperatures for  
extended periods of time.  
If a computer will be unused and unplugged from external power for more than 2 weeks, remove the  
battery and store it separately.  
To prolong the charge of a stored battery, place it in a cool, dry place.  
NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent,  
recharge the battery before returning it to storage.  
Calibrate a battery before using it if it has been stored for one month or more.  
Disposing of a used battery  
WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short  
external contacts; do not dispose of in fire or water.  
Refer to the Regulatory, Safety and Environmental Notices for proper battery disposal.  
Replacing the battery  
Battery Check in Help and Support notifies you to replace the battery when an internal cell is not  
charging properly or when the battery storage capacity has reached a weak condition. If the battery is  
possibly covered by an HP warranty, instructions include a warranty ID. A message refers you to the  
HP Web site for more information about ordering a replacement battery.  
Using external AC power  
WARNING! Do not charge the computer battery while you are onboard aircraft.  
WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer,  
a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.  
NOTE: For information on connecting to AC power, refer to the Setup Instructions poster provided  
in the computer box.  
External AC power is supplied through an approved AC adapter or an optional docking or expansion  
device.  
Connect the computer to external AC power under any of the following conditions:  
When charging or calibrating a battery  
When installing or modifying system software  
When writing information to a CD, a DVD, or a BD (select models only)  
When running Disk Defragmenter  
When performing a backup or recovery  
Using external AC power 29  
Download from Www.Somanuals.com. All Manuals Search And Download.  
               
When you connect the computer to external AC power, the following events occur:  
The battery begins to charge.  
If the computer is turned on, the power meter icon in the notification area changes appearance.  
When you disconnect external AC power, the following events occur:  
The computer switches to battery power.  
The display brightness is automatically decreased to save battery life.  
Testing an AC adapter  
Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to  
AC power:  
The computer does not turn on.  
The display does not turn on.  
The power lights are off.ꢀꢀ  
To test the AC adapter:ꢀꢀ  
1. Shut down the computer.  
2. Remove the battery from the computer.  
3. Connect the AC adapter to the computer, and then plug it into an AC outlet.  
4. Turn on the computer.  
If the power lights turn on, the AC adapter is working properly.  
If the power lights remain off, the AC adapter is not functioning and should be replaced.  
Contact HP Customer Support for information on obtaining a replacement AC power adapter.  
30 Chapter 4 Power management  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Switchable graphics/dual graphics (select models only)  
Select computers are equipped with either switchable graphics or dual graphics.  
ꢀꢀ Switchable graphics—Supported by both AMD and Intel. If your computer has AMD dynamic  
switchable graphics, it only supports switchable graphics.  
ꢀꢀ Dual graphics—Supported only by AMD. If your computer has AMD Radeon dual graphics, it  
only supports dual graphics.  
NOTE: To determine if your computer supports switchable graphics or dual graphics, refer to your  
notebook graphic processor configuration. Intel HR Central Processing Units (CPUs) and AMD Llano  
E series Accelerated Processing Units (APUs) support switchable graphics. AMD Llano A series  
APUs support dual graphics.  
Both switchable graphics and dual graphics offer two modes for processing graphics:  
ꢀꢀ Performance mode—Runs application with optimal performance.  
Power Saving mode—Conserves battery life.  
To manage your graphics settings:  
ꢀꢀ Open the Catalyst Control Center by right-clicking on the desktop, and then select Graphics  
Properties.  
NOTE: When an application opens, you may be prompted to go to the Catalyst Control Center to  
configure the most efficient graphics processing mode for that application.  
Using switchable graphics (select models only)  
Switchable graphics allow you to switch between Performance mode and Power Saving mode.  
Switchable graphics are only available with Windows 7 Professional, Windows 7 Home Premium, and  
Windows 7 Home Basic operating systems.  
To manage your switchable graphics settings:  
1.ꢀꢀ Right-click on the desktop, and then select Configure Switchable Graphics.  
2.ꢀꢀ Click the Power tab, and then select Switchable Graphics Method.  
There are two different methods to switch between Performance mode and Power Saving mode, as  
follows:  
ꢀꢀ Manual (Fixed scheme)—Allows you to manually switch between Performance mode and Power  
Saving mode, based on your application requirements. Once the desired mode is selected, all  
other applications operate in that mode.  
ꢀꢀ Automatic (Dynamic scheme)—Automatically assigns individual applications to either  
Performance mode or Power Saving mode, based on power requirements. You can also  
manually modify the settings for an individual application by locating the application in the  
Recent Applications drop-down menu, or by clicking Browse, located beneath the Other  
Applications drop-down menu.  
NOTE: When changing the switchable graphics schemes, it is normal for your screen to flicker or go  
blank for a few seconds.  
Switchable graphics/dual graphics (select models only) 31  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
NOTE: There may be some instances when you may not be allowed to switch modes. In other  
instances, you may be prompted to switch modes. You may also be required to close all applications  
before switching.  
NOTE: For more information, refer to the switchable graphics software Help.  
Using dual graphics (select models only)  
If your system is equipped with dual graphics (two or more added Graphics Processing Units  
(GPUs)), you can enable AMD Crossfire™ to increase application power and performance for full-  
screen applications that use DirectX version 10 or 11. For more information about DirectX, refer to  
NOTE: Dual graphics systems only support automatic selection based on power requirements  
(Dynamic scheme), and automatically assign Performance mode or Power Saving mode for individual  
applications. However, you can manually modify the settings for a particular application.  
To enable or disable AMD Crossfire™, select or deselect the check box in the AMD Crossfire™  
section, which is located in the Performance tab in the Catalyst Control Center.  
NOTE: For more information, refer to the AMD software Help.  
32 Chapter 4 Power management  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
5 External cards and devices  
Using Media Card Reader cards (select models only)  
Optional digital cards provide secure data storage and convenient data sharing. These cards are  
often used with digital media–equipped cameras and PDAs as well as with other computers.  
To determine the digital card formats that are supported on your computer, refer to the Getting  
Started guide.  
Inserting a digital card  
CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert  
a digital card.  
1. Hold the card label-side up, with the connectors facing the computer.  
2. Insert the card into the Media Card Reader, and then press in on the card until it is firmly seated.  
You will hear a sound when the device has been detected, and a menu of options may be  
displayed.  
Using Media Card Reader cards (select models only) 33  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
Removing a digital cardꢀꢀ  
CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following  
procedure to safely remove the digital card.  
1.ꢀꢀ Save your information and close all programs associated with the digital card.  
2.ꢀꢀ Click the remove hardware icon in the notification area, at the far right of the taskbar. Then  
follow the on-screen instructions.  
3.ꢀꢀ Press in on the card (1), and then remove it from the slot (2).  
NOTE: If the card does not eject, pull the card out of the slot.  
Using ExpressCards (select models only)  
An ExpressCard is a high-performance PC Card that is inserted into the ExpressCard slot.  
Like standard PC Cards, ExpressCards are designed to conform to the standard specifications of the  
Personal Computer Memory Card International Association (PCMCIA).  
Configuring an ExpressCard  
Install only the software required for the card. If you are instructed by the ExpressCard manufacturer  
to install device drivers:  
ꢀꢀ Install only the device drivers for your operating system.  
ꢀꢀ Do not install additional software, such as card services, socket services, or enablers, that are  
supplied by the ExpressCard manufacturer.  
34ꢀꢀ Chapter 5 External cards and devices  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
Inserting an ExpressCardꢀꢀ  
CAUTION: To prevent damage to the computer and external media cards, do not insert a PC Cardꢀꢀ  
into an ExpressCard slot.ꢀꢀ  
CAUTION: To reduce the risk of damage to the connectors:ꢀꢀ  
Use minimal force when inserting an ExpressCard.ꢀꢀ  
Do not move or transport the computer when an ExpressCard is in use.ꢀꢀ  
NOTE: The following illustration may look slightly different than your device.ꢀꢀ  
The ExpressCard slot may contain a protective insert. To remove the insert:  
1. Press in on the insert (1) to unlock it.  
2. Pull the insert out of the slot (2).  
To insert an ExpressCard:  
1. Hold the card label-side up, with the connectors facing the computer.  
2. Insert the card into the ExpressCard slot, and then press in on the card until it is firmly seated.  
You will hear a sound when the card has been detected, and a menu of options may be  
displayed.  
NOTE: The first time you connect an ExpressCard, a message in the notification area lets you  
know that the card is recognized by the computer.  
NOTE: To conserve power, stop or remove an ExpressCard when it is not in use.  
Using ExpressCards (select models only) 35  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Removing an ExpressCardꢀꢀ  
CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following  
procedure to safely remove the ExpressCard.  
1.ꢀꢀ Save your information and close all programs associated with the ExpressCard.  
2.ꢀꢀ Click the remove hardware icon in the notification area, at the far right of the taskbar, and then  
follow the on-screen instructions.  
3.ꢀꢀ Release and remove the ExpressCard:  
a.ꢀꢀ Gently press in on the ExpressCard (1) to unlock it.  
b.ꢀꢀ Pull the ExpressCard out of the slot (2).  
Using smart cards (select models only)ꢀꢀ  
NOTE: The term smart card is used throughout this chapter to refer to both smart cards and Java™  
Cards.  
A smart card is a credit card-sized accessory that carries a microchip containing memory and a  
microprocessor. Like personal computers, smart cards have an operating system to manage input  
and output, and they include security features to protect against tampering. Industry-standard smart  
cards are used with the smart card reader (select models only).  
A PIN is needed to gain access to the contents of the microchip. For more information about smart  
card security features, refer to Help and Support.  
36ꢀꢀ Chapter 5 External cards and devices  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Inserting a smart card  
1.ꢀꢀ Hold the card label-side up, and gently slide the card into the smart card reader until the card is  
seated.  
2.ꢀꢀ Follow the on-screen instructions for logging on to the computer using the smart card PIN.  
Removing a smart card  
Grasp the edge of the smart card, and then pull it out of the smart card reader.  
Using a USB device  
Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external  
device, such as a USB keyboard, mouse, drive, printer, scanner, or hub.  
Some USB devices may require additional support software, which is usually included with the  
device. For more information about device-specific software, refer to the manufacturer's instructions.  
These instructions may be provided with the software, on disc, or on the manufacturer’s Web site.  
The computer has at least 1 USB port that supports USB 1.0, 1.1, 2.0, or 3.0 devices. Your computer  
may also have a USB charging port that provides power to an external device. An optional docking  
device or USB hub provides additional USB ports that can be used with the computer.  
Using a USB device 37  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
Connecting a USB deviceꢀꢀ  
CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the  
device.  
Connect the USB cable for the device to the USB port.  
NOTE: The following illustration may look slightly different than your computer.  
You will hear a sound when the device has been detected.  
NOTE: The first time you connect a USB device, a message in the notification area lets you know  
that the device is recognized by the computer.  
Removing a USB device  
CAUTION: To reduce the risk of damage to a USB connector, do not pull on the cable to remove  
the USB device.  
CAUTION: To reduce the risk of loss of information or an unresponsive system, use the following  
procedure to safely remove the USB device.  
1.ꢀꢀ To remove a USB device, save your information and close all programs associated with the  
device.  
2.ꢀꢀ Click the remove hardware icon in the notification area, at the far right of the taskbar, and then  
follow the on-screen instructions.  
3.ꢀꢀ Remove the device.  
Using 1394 devices (select models only)  
IEEE 1394 is a hardware interface that connects a high-speed multimedia or data storage device to  
the computer. Scanners, digital cameras, and digital camcorders often require a 1394 connection.  
Some 1394 devices may require additional support software, which is usually included with the  
device. For more information about device-specific software, refer to the manufacturer's instructions.  
The 1394 port also supports IEEE 1394a devices.  
38ꢀꢀ Chapter 5 External cards and devices  
Download from Www.Somanuals.com. All Manuals Search And Download.  
           
Connecting a 1394 deviceꢀꢀ  
CAUTION: To reduce the risk of damage to a 1394 port connector, use minimal force to connect the  
device.  
To connect a 1394 device to the computer, connect the 1394 cable for the device to the 1394  
port.  
You will hear a sound when the device has been detected.  
Removing a 1394 device  
CAUTION: To reduce the risk of loss of information or an unresponsive system, stop the 1394  
device before removing it.  
CAUTION: To reduce the risk of damage to a 1394 connector, do not pull on the cable to remove  
the 1394 device.  
1.ꢀꢀ To remove a 1394 device, save your information and close all programs associated with the  
device.  
2.ꢀꢀ Click the remove hardware icon in the notification area, at the far right of the taskbar, and then  
follow the on-screen instructions.  
3.ꢀꢀ Remove the device.  
Using an eSATA device (select models only)  
An eSATA port connects an optional high-performance eSATA component, such as an eSATA  
external hard drive.  
Some eSATA devices may require additional support software, which is usually included with the  
device. For more information about device-specific software, refer to the manufacturer's instructions.  
NOTE: The eSATA port also supports an optional USB device.  
Using an eSATA device (select models only) 39  
Download from Www.Somanuals.com. All Manuals Search And Download.  
           
Connecting an eSATA deviceꢀꢀ  
CAUTION: To reduce the risk of damage to an eSATA port connector, use minimal force to connect  
the device.  
To connect an eSATA device to the computer, connect the eSATA cable for the device to the  
eSATA port.  
You will hear a sound when the device has been detected.  
Removing an eSATA device  
CAUTION: To reduce the risk of damage to an eSATA connector, do not pull on the cable to  
remove the eSATA device.  
CAUTION: To reduce the risk of loss of information or an unresponsive system, use the following  
procedure to safely remove the device.  
1.ꢀꢀ To remove an eSATA device, save your information and close all programs associated with the  
device.  
2.ꢀꢀ Click the remove hardware icon in the notification area, at the far right of the taskbar, and then  
follow the on-screen instructions.  
3.ꢀꢀ Remove the device.  
40ꢀꢀ Chapter 5 External cards and devices  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
Using a serial device (select models only)  
Select computer models include a serial port that connects optional devices such as a serial modem,  
mouse, or printer.  
Some serial devices may require additional support software, which is usually included with the  
device. For more information about device-specific software, refer to the manufacturer's instructions.  
To connect a serial device, connect the device cable to the serial port on the computer.  
Using optional external devicesꢀꢀ  
NOTE: For more information about required software and drivers, or to learn which computer port to  
use, refer to the manufacturer's instructions.  
To connect an external device to the computer:  
CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be  
sure that the device is turned off and the AC power cord is unplugged.  
1. Connect the device to the computer.  
2. If you are connecting a powered device, plug the device power cord into a grounded AC outlet.  
3. Turn on the device.  
To disconnect an unpowered external device, turn off the device, and then disconnect it from the  
computer. To disconnect a powered external device, turn off the device, disconnect it from the  
computer, and then unplug the AC power cord.  
Using optional external drives  
Removable external drives expand your options for storing and accessing information. A USB drive  
can be added by connecting the drive to a USB port on the computer.  
NOTE: HP external USB optical drives should be connected to the powered USB port on the  
computer.  
Using a serial device (select models only) 41  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
USB drives include the following types:  
1.44-megabyte diskette drive  
Hard drive module  
External optical drive (CD, DVD, and Blu-ray)  
MultiBay device  
Using the expansion port (select models only)  
The expansion port connects the computer to an optional docking or expansion device, so that  
additional ports and connectors can be used with the computer.  
42 Chapter 5 External cards and devices  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Using the docking connector (select models only)  
The docking connector connects the computer to an optional docking device. An optional docking  
device provides additional ports and connectors that can be used with the computer.  
NOTE: The following image may look slightly different than your computer or docking device.  
Using optional external devices 43  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
6 Drives  
Handling drives  
CAUTION: Drives are fragile computer components that must be handled with care. Refer to the  
following cautions before handling drives. Additional cautions are included with the procedures to  
which they apply.  
Observe these precautions:  
ꢀꢀ Before you move a computer that is connected to an external hard drive, initiate Sleep and allow  
the screen to clear, or properly disconnect the external hard drive.  
ꢀꢀ Before handling a drive, discharge static electricity by touching the unpainted metal surface of  
the drive.  
ꢀꢀ Do not touch the connector pins on a removable drive or on the computer.  
ꢀꢀ Handle a drive carefully; do not drop a drive or place items on it.  
ꢀꢀ Before removing or inserting a drive, shut down the computer. If you are unsure whether the  
computer is off, in the Sleep state, or in Hibernation, turn the computer on, and then shut it down  
through the operating system.  
ꢀꢀ Do not use excessive force when inserting a drive into a drive bay.  
ꢀꢀ Do not type on the keyboard or move the computer while an optical drive is writing to a disc. The  
write process is sensitive to vibration.  
ꢀꢀ When the battery is the only source of power, be sure that the battery is sufficiently charged  
before writing to media.  
ꢀꢀ Avoid exposing a drive to temperature or humidity extremes.  
ꢀꢀ Avoid exposing a drive to liquids. Do not spray the drive with cleaning products.  
ꢀꢀ Remove media from a drive before removing the drive from the drive bay, or traveling with,  
shipping, or storing a drive.  
ꢀꢀ If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective  
packaging and label the package “FRAGILE.”  
ꢀꢀ Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport  
walk-through devices and security wands. Airport conveyer belts and similar security devices  
that check carry-on baggage use X-rays instead of magnetism and do not damage drives.  
44ꢀꢀ Chapter 6 Drives  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Using hard drives  
Improving hard drive performance  
Using Disk Defragmenter  
As you use the computer, files on the hard drive become fragmented. Disk Defragmenter  
consolidates the fragmented files and folders on the hard drive so that the system can run more  
efficiently.  
NOTE: It is not necessary to run Disk Defragmenter on solid-state drives.  
After you start Disk Defragmenter, it works without supervision. Depending on the size of your hard  
drive and the number of fragmented files, Disk Defragmenter may take more than an hour to  
complete. You may want to set it to run during the night or at another time when you do not need  
access to your computer.  
HP recommends defragmenting your hard drive at least once a month. You may set Disk  
Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any  
time.  
To run Disk Defragmenter:  
1. Connect the computer to AC power.  
2. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter.  
3. Windows 7—Click Defragment disk.  
NOTE: Windows includes the User Account Control feature to improve the security of your  
computer. You may be prompted for your permission or password for tasks such as installing  
software, running utilities, or changing Windows settings. Refer to Help and Support for more  
information.  
– or –ꢀꢀ  
Windows Vista—Click Defragment now.ꢀꢀ  
NOTE: Windows includes the User Account Control feature to improve the security of your  
computer. You may be prompted for your permission or password for tasks such as installing  
software, running utilities, or changing Windows settings. Refer to Help and Support for more  
information.  
For additional information, access the Disk Defragmenter software Help.  
Using Disk Cleanup  
Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk  
space and help the computer to run more efficiently.  
To run Disk Cleanup:  
1. Select Start > All Programs > Accessories > System Tools > Disk Cleanup.  
2. Follow the on-screen instructions.  
Using hard drives 45  
Download from Www.Somanuals.com. All Manuals Search And Download.  
           
Using HP 3D DriveGuard (select models only)  
HP 3D DriveGuard protects the hard drive by parking the drive and halting data requests under either  
of the following conditions:  
You drop the computer.  
You move the computer with the display closed while the computer is running on battery power.  
A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal  
operation.  
NOTE: Because solid-state drives (SSD) lack moving parts, HP 3D DriveGuard is unnecessary.  
NOTE: Hard drives in the primary hard drive bay or in the secondary hard drive bay are protected  
by HP 3D DriveGuard. Hard drives installed in optional docking devices or connected to USB ports  
are not protected by HP 3D DriveGuard.  
For more information, refer to the HP 3D DriveGuard software Help.  
Identifying HP 3D DriveGuard status  
The hard drive light on the computer changes color to show that a drive in the primary hard drive bay  
or a drive in the secondary hard drive bay (select models only) is parked. To determine whether  
drives are currently protected or whether a drive is parked, use the icon in the notification area, at the  
far right of the taskbar:  
If the software is enabled, a green check mark is superimposed over the hard drive icon.  
If the software is disabled, a red X is superimposed over the hard drive icon.  
If the drives are parked, a yellow moon is superimposed over the hard drive icon.  
If the icon in the notification area is not enabled, follow these steps to enable it:  
1. Select Start > Control Panel > Hardware and Sound > HP 3D DriveGuard.  
NOTE: If prompted by User Account Control, click Yes.  
2. On the Icon in system tray row, click Show.  
3. Click OK.  
Managing power with a parked hard drive  
If HP 3D DriveGuard has parked the drive, the computer will behave in the following ways:  
The computer will not shut down.  
The computer will not initiate Sleep or Hibernation, except as described in the following note.  
NOTE: If the computer is running on battery power and reaches a critical battery level, HP 3D  
DriveGuard allows the computer to initiate Hibernation.  
The computer will not activate battery alarms set on the Alarms tab in Power Options.  
Before you move the computer, HP recommends that you either shut it down or initiate Sleep or  
Hibernation.  
46 Chapter 6 Drives  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
Using HP 3D DriveGuard software  
The HP 3D DriveGuard software enables you to perform the following tasks:  
ꢀꢀ Enable and disable HP 3D DriveGuard.  
NOTE: Depending on your user privileges, you may be unable to enable or disable HP 3D  
DriveGuard. Privileges for non-administrator users can be changed by members of an  
administrator group.  
Determine whether a drive in the system is supported.ꢀꢀ  
To open the software and change settings, follow these steps:ꢀꢀ  
1.ꢀꢀ Double-click the icon in the notification area, at the far right of the taskbar.ꢀꢀ  
– or –ꢀꢀ  
Right-click the icon in the notification area, and then select Settings.ꢀꢀ  
2.ꢀꢀ Click the appropriate button to change settings.  
3.ꢀꢀ Click OK.  
Using optical drives (select models only)  
Optical drives include the following:  
ꢀꢀ CD  
ꢀꢀ DVD  
ꢀꢀ Blu-ray (BD)  
Identifying the installed optical drive  
Select Start > Computer.ꢀꢀ  
A list of all the devices installed in your computer, including your optical drive, is displayed.ꢀꢀ  
Inserting an optical disc  
Tray-load  
1.ꢀꢀ Turn on the computer.  
2.ꢀꢀ Press the release button (1) on the drive bezel to release the disc tray.  
3.ꢀꢀ Pull out the tray (2).  
4.ꢀꢀ Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up  
over the tray spindle.  
NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the spindle.  
Using optical drives (select models only) 47  
Download from Www.Somanuals.com. All Manuals Search And Download.  
             
5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place.  
6. Close the disc tray.  
NOTE: After you insert a disc, a short pause is normal. If you have not selected a media player, an  
AutoPlay dialog box opens. It prompts you to select how you want to use the media content.  
Slot-load  
CAUTION: Do not insert 8-cm optical discs into a slot-load optical drive. It may cause damage to  
the optical drive.  
1. Turn on the computer.  
2. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up.  
3. Gently slide the disc into the slot-load optical drive.  
Removing an optical disc  
Tray-load  
There are 2 ways to remove a disc, depending on whether the disc tray opens normally or not.  
48 Chapter 6 Drives  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
When the disc tray opens normally  
1.ꢀꢀ Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out  
the tray (2) until it stops.  
2.ꢀꢀ Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer  
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.  
NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.  
3.ꢀꢀ Close the disc tray and place the disc in a protective case.  
When the disc tray fails to open normally  
1.ꢀꢀ Insert the end of a paper clip (1) into the release access in the front bezel of the drive.  
2.ꢀꢀ Press in gently on the paper clip until the tray is released, and then pull out the tray (2) until it  
stops.  
Using optical drives (select models only) 49  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer  
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.  
NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.  
4. Close the disc tray and place the disc in a protective case.  
Slot-load  
1. Press the release button (1) next to the drive.  
2. Remove the disc (2) by holding it by the edges and avoid touching the flat surfaces.  
3. Place the disc in a protective case.  
50 Chapter 6 Drives  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Sharing optical drives  
Although your computer may not have an integrated optical drive, you can access software and data,  
and install applications, by sharing an optical drive connected to another computer in your network.  
Sharing drives is a feature of the Windows operating system that allows a drive on one computer to  
be accessible to other computers on the same network.  
NOTE: You must have a network set up in order to share an optical drive; refer to Networking  
(select models only) on page 2 for additional information on setting up a network.  
NOTE: Some discs, such as DVD movies and game discs, may be copy-protected and therefore  
unusable through DVD or CD drive sharing.  
To share an optical drive:  
1.ꢀꢀ From the computer with the optical drive you are sharing, select Start > Computer.  
2.ꢀꢀ Right-click the optical drive you want to share, and click Properties.  
3.ꢀꢀ Click the Sharing tab, and then click Advanced Sharing.  
4.ꢀꢀ Select the Share this folder check box.  
5.ꢀꢀ Type a name for the optical drive in the Share name text box.  
6.ꢀꢀ Click Apply, and then click OK.  
7.ꢀꢀ To view the shared optical drive, select Start > Control Panel > Network and Internet >  
Network and Sharing Center.  
Using RAID (select models only)  
Redundant Arrays of Independent Disks (RAID) technology allows a computer to use two or more  
hard disks at the same time. RAID treats multiple drives as one contiguous drive, either through  
hardware or software settings. If multiple disks are set up to work together in this fashion, they are  
referred to as a RAID array.  
For additional information about RAID, refer to the RAID User Guide located in Help and Support or  
refer to the HP Web site at http://www.hp.com/support.  
Using RAID (select models only) 51  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
7 Security  
Protecting the computer  
Standard security features provided by the Windows operating system and the non-Windows  
Computer Setup utility (BIOS) can protect your personal settings and data from a variety of risks.  
NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a  
product from being mishandled or stolen.  
NOTE: Before you send your computer for service, back up and delete confidential files, and  
remove all password settings.  
NOTE: Some features listed in this chapter may not be available on your computer.  
NOTE: Your computer supports Computrace, which is an online security-based tracking and  
recovery service available in select regions. If the computer is stolen, Computrace can track the  
computer if the unauthorized user accesses the Internet. You must purchase the software and  
subscribe to the service in order to use Computrace. For information about ordering the Computrace  
software, go to the HP Web site at http://www.hpshopping.com.  
NOTE: If a webcam is installed or connected to the computer, and if the Face Recognition program  
is installed, you can set the security level for Face Recognition to balance the ease of use and the  
difficulty of breaching the security of the computer. Refer to the HP ProtectTools Getting Started  
guide or the Face Recognition software Help.  
Computer risk  
Security feature  
Unauthorized use of the computer  
HP ProtectTools Security Manager, in combination with a  
password, smart card, face recognition, and/or fingerprint  
reader  
Unauthorized access to Computer Setup (f10)  
BIOS administrator password in Computer Setup*  
DriveLock password in Computer Setup*  
Boot options feature in Computer Setup*  
Unauthorized access to the contents of a hard drive  
Unauthorized startup from an optical drive, diskette drive, or  
internal network adapter  
Unauthorized access to a Windows user account  
Unauthorized access to data  
HP ProtectTools Security Manager  
Firewall software  
Windows updates  
Drive Encryption for HP ProtectTools  
BIOS administrator password in Computer Setup*  
Unauthorized access to Computer Setup settings and other  
system identification information  
52 Chapter 7 Security  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Computer riskꢀꢀ  
Security feature  
Unauthorized removal of the computerꢀꢀ  
Security cable slot (used with an optional security cable)  
*Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will  
not load. You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and  
make selections in Computer Setup.  
Using passwords  
A password is a group of characters that you choose to secure your computer information. Several  
types of passwords can be set, depending on how you want to control access to your information.  
Passwords can be set in Windows or in the non-Windows Computer Setup utility that is preinstalled  
on the computer.  
ꢀꢀ Setup and DriveLock passwords are set in Computer Setup and are managed by the system  
BIOS.  
ꢀꢀ The embedded security password, which is an HP ProtectTools Security Manager password,  
can be enabled in Computer Setup to provide BIOS password protection in addition to its normal  
HP ProtectTools functions. The embedded security password is used with the optional  
embedded security chip.  
ꢀꢀ Windows passwords are set only in the Windows operating system.  
ꢀꢀ If you forget the BIOS administrator password set in Computer Setup, you can use HP SpareKey  
to access the utility.  
ꢀꢀ If you forget both the DriveLock user password and the DriveLock master password set in  
Computer Setup, the hard drive that is protected by the passwords is permanently locked and  
can no longer be used.  
You can use the same password for a Computer Setup feature and for a Windows security feature.  
You can also use the same password for more than one Computer Setup feature.  
Use the following tips for creating and saving passwords:  
ꢀꢀ When creating passwords, follow requirements set by the program.  
ꢀꢀ Write down your passwords and store them in a secure place away from the computer.  
ꢀꢀ Do not store passwords in a file on the computer.  
The following tables list commonly used Windows and BIOS administrator passwords and describe  
their functions.  
Using passwords 53  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Setting passwords in Windowsꢀꢀ  
Password  
Function  
Administrator password*  
Protects access to a Windows administrator-level account.  
NOTE: This password cannot be used to access Computer  
Setup contents.  
User password*  
Protects access to a Windows user account.  
*For information about setting a Windows administrator password or a Windows user password, select Start > Help and  
Support.  
54 Chapter 7 Security  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Setting passwords in Computer Setupꢀꢀ  
Password  
Function  
BIOS administrator password*  
DriveLock master password*  
Protects access to Computer Setup.  
Protects access to the internal hard drive that is protected by  
DriveLock. It is also used to remove DriveLock protection.  
This password is set under DriveLock Passwords during the  
enable process.  
DriveLock user password*  
Protects access to the internal hard drive that is protected by  
DriveLock, and is set under DriveLock Passwords during the  
enable process.  
TPM embedded security password  
When enabled as a BIOS administrator password, protects  
access to the computer contents when the computer turns  
on, restarts, or exits Hibernation.  
This password requires the optional embedded security chip  
to support this security feature.  
*For details about each of these passwords, refer to the following topics.  
Managing a BIOS administrator password  
To set, change, or delete this password, follow these steps:  
Setting a new BIOS administrator password  
1.ꢀꢀ Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup  
Menu” message is displayed at the bottom of the screen.  
2.ꢀꢀ Press f10 to enter Computer Setup.  
3.ꢀꢀ Use a pointing device or the arrow keys to select Security > Setup BIOS Administrator  
Password, and then press enter.  
4.ꢀꢀ When prompted, type a password.  
5.ꢀꢀ When prompted, type the new password again to confirm.  
6.ꢀꢀ To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of  
the screen, and then follow the on-screen instructions.  
– or –  
Use the arrow keys to select File > Save Changes and Exit, and then press enter.  
Your changes go into effect when the computer restarts.  
Changing a BIOS administrator password  
1.ꢀꢀ Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup  
Menu” message is displayed at the bottom of the screen.  
2.ꢀꢀ Press f10 to enter Computer Setup.  
3.ꢀꢀ Use a pointing device or the arrow keys to select Security > Change Password, and then press  
enter.  
Using passwords 55  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
4.ꢀꢀ When prompted, type your current password.  
5.ꢀꢀ When prompted, type your new password again to confirm.  
6.ꢀꢀ To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of  
the screen, and then follow the on-screen instructions.  
– or –  
Use the arrow keys to select File > Save Changes and Exit, and then press enter.  
Your changes go into effect when the computer restarts.  
Deleting a BIOS administrator password  
1.ꢀꢀ Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup  
Menu” message is displayed at the bottom of the screen.  
2.ꢀꢀ Press f10 to enter Computer Setup.  
3.ꢀꢀ Use a pointing device or the arrow keys to select Security > Change Password, and then press  
enter.  
4.ꢀꢀ When prompted, type your current password.  
5.ꢀꢀ When prompted for the new password, leave the field empty, and then press enter.  
6.ꢀꢀ Read the warning. To continue, select YES.  
7.ꢀꢀ When prompted to type your new password again, leave the field empty, and then press enter.  
8.ꢀꢀ To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of  
the screen, and then follow the on-screen instructions.  
– or –  
Use the arrow keys to select File > Save Changes and Exit, and then press enter.  
Your changes go into effect when the computer restarts.  
Entering a BIOS administrator password  
At the BIOS administrator password prompt, type your password (using the same kind of keys you  
used to set the password), and then press enter. After 3 unsuccessful attempts to enter the BIOS  
administrator password, you must restart the computer and try again.  
Managing a Computer Setup DriveLock password  
CAUTION: To prevent the DriveLock-protected hard drive from becoming permanently unusable,  
record the DriveLock user password and the DriveLock master password in a safe place away from  
your computer. If you forget both DriveLock passwords, the hard drive will be permanently locked and  
can no longer be used.  
DriveLock protection prevents unauthorized access to the contents of a hard drive. DriveLock can be  
applied only to the internal hard drive(s) of the computer. After DriveLock protection is applied to a  
drive, a password must be entered to access the drive. The drive must be inserted into the computer  
or an advanced port replicator in order for it to be accessed by the DriveLock passwords.  
56ꢀꢀ Chapter 7 Security  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
To apply DriveLock protection to an internal hard drive, a user password and a master password  
must be set in Computer Setup. Note the following considerations about using DriveLock protection:  
ꢀꢀ After DriveLock protection is applied to a hard drive, the hard drive can be accessed only by  
entering either the user password or the master password.  
ꢀꢀ The owner of the user password should be the day-to-day user of the protected hard drive. The  
owner of the master password may be either a system administrator or the day-to-day user.  
ꢀꢀ The user password and the master password can be identical.  
ꢀꢀ You can delete a user password or master password only by removing DriveLock protection  
from the drive. DriveLock protection can be removed from the drive only with the master  
password.  
Setting a DriveLock password  
To set a DriveLock password in Computer Setup, follow these steps:  
1.ꢀꢀ Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu”  
message is displayed at the bottom of the screen.  
2.ꢀꢀ Press f10 to enter Computer Setup.  
3.ꢀꢀ Use a pointing device or the arrow keys to select Security > DriveLock Passwords, and then  
press enter.  
4.ꢀꢀ Use a pointing device to click the hard drive you want to protect.  
– or –  
Use the arrow keys to select the hard drive you want to protect, and then press enter.  
5.ꢀꢀ Read the warning. To continue, select YES.  
6.ꢀꢀ When prompted, type a master password, and then press enter.  
7.ꢀꢀ When prompted, type the master password again to confirm, and then press enter.  
8.ꢀꢀ When prompted, type a user password, and then press enter.  
9.ꢀꢀ When prompted, type the user password again to confirm, and then press enter.  
10.ꢀꢀ To confirm DriveLock protection on the drive you have selected, type DriveLock in the  
confirmation field, and then press enter.  
NOTE: The DriveLock confirmation is case sensitive.  
11.ꢀꢀ To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of  
the screen, and then follow the on-screen instructions.  
– or –ꢀꢀ  
Use the arrow keys to select File > Save Changes and Exit, and then press enter.ꢀꢀ  
Your changes go into effect when the computer restarts.  
Using passwords 57  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Entering a DriveLock password  
Be sure that the hard drive is inserted into the computer (not into an optional docking device or  
external MultiBay).  
At the DriveLock Password prompt, type your user or master password (using the same kind of  
keys you used to set the password), and then press enter.  
After 2 incorrect attempts to enter the password, you must shut down the computer and try again.  
Changing a DriveLock password  
To change a DriveLock password in Computer Setup, follow these steps:  
1.ꢀꢀ Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu”  
message is displayed at the bottom of the screen.  
2.ꢀꢀ Press f10 to enter Computer Setup.  
3.ꢀꢀ Use a pointing device or the arrow keys to select Security > DriveLock Password, and then  
press enter.  
4.ꢀꢀ Use a pointing device to select an internal hard drive.  
– or –  
Use the arrow keys to select an internal hard drive, and then press enter.  
5.ꢀꢀ Use a pointing device or the arrow keys to select the password you want to change.  
6.ꢀꢀ When prompted, type your current password, and then press enter.  
7.ꢀꢀ When prompted, type a new password, and then press enter.  
8.ꢀꢀ When prompted, type the new password again to confirm, and then press enter.  
9.ꢀꢀ To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of  
the screen, and then follow the on-screen instructions.  
– or –  
Use the arrow keys to select File > Save Changes and Exit, and then press enter.  
Your changes go into effect when the computer restarts.  
Removing DriveLock protection  
To remove DriveLock protection in Computer Setup, follow these steps:  
1.ꢀꢀ Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu”  
message is displayed at the bottom of the screen.  
2.ꢀꢀ Press f10 to enter Computer Setup.  
3.ꢀꢀ Use a pointing device or the arrow keys to select Security > DriveLock Password, and then  
press enter.  
4.ꢀꢀ Use a pointing device or the arrow keys to select an internal hard drive, and then press enter.  
5.ꢀꢀ Use a pointing device or the arrow keys to select Disable protection.  
58ꢀꢀ Chapter 7 Security  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
6.ꢀꢀ Type your master password, and then press enter.  
7.ꢀꢀ To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of  
the screen, and then follow the on-screen instructions.  
– or –  
Use the arrow keys to select File > Save Changes and Exit, and then press enter.  
Your changes go into effect when the computer restarts.  
Using Computer Setup Automatic DriveLock  
In a multiple-user environment, you can set an Automatic DriveLock password. When the Automatic  
DriveLock password is enabled, a random user password and a DriveLock master password will be  
created for you. When any user passes the password credential, the same random user and  
DriveLock master password will be used to unlock the drive.  
NOTE: You must have a BIOS administrator password before you can access the Automatic  
DriveLock features.  
Entering an Automatic DriveLock password  
To enable an Automatic DriveLock password in Computer Setup, follow these steps:  
1.ꢀꢀ Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup  
Menu” message is displayed at the bottom of the screen.  
2.ꢀꢀ Press f10 to enter Computer Setup.  
3.ꢀꢀ Use a pointing device or the arrow keys to select Security > Automatic DriveLock, and then  
press enter.  
4.ꢀꢀ Use a pointing device or the arrow keys to select an internal hard drive, and then press enter.  
5.ꢀꢀ Read the warning. To continue, select YES.  
6.ꢀꢀ To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of  
the screen, and then follow the on-screen instructions.  
– or –ꢀꢀ  
Use the arrow keys to select File > Save Changes and Exit, and then press enter.ꢀꢀ  
Removing Automatic DriveLock protection  
To remove DriveLock protection in Computer Setup, follow these steps:  
1.ꢀꢀ Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup  
Menu” message is displayed at the bottom of the screen.  
2.ꢀꢀ Press f10 to enter Computer Setup.  
3.ꢀꢀ Use a pointing device or the arrow keys to select Security > Automatic DriveLock, and then  
press enter.  
4.ꢀꢀ Use a pointing device or the arrow keys to select an internal hard drive, and then press enter.  
Using passwords 59  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
5.ꢀꢀ Use a pointing device or the arrow keys to select Disable protection.  
6.ꢀꢀ To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of  
the screen, and then follow the on-screen instructions.  
– or –  
Use the arrow keys to select File > Save Changes and Exit, and then press enter.  
Using antivirus software  
When you use the computer to access e-mail, a network, or the Internet, you potentially expose it to  
computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause  
them to function abnormally.  
Antivirus software can detect most viruses, destroy them, and, in most cases, repair any damage they  
have caused. To provide ongoing protection against newly discovered viruses, antivirus software  
must be kept up to date.  
An antivirus program may be preinstalled on your computer and may include a trial offer. It is strongly  
recommended that you upgrade the trial offer or purchase the antivirus program of your choice in  
order to fully protect your computer.  
For more information about computer viruses, type virusesin the Search box in Help and Support.  
Using firewall software  
Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be a  
software program you install on your computer and/or network, or it can be a solution made up of  
both hardware and software.  
There are two types of firewalls to consider:  
ꢀꢀ Host-based firewalls—Software that protects only the computer it is installed on.  
ꢀꢀ Network-based firewalls—Installed between your DSL or cable modem and your home network  
to protect all the computers on the network.  
When a firewall is installed on a system, all data sent to and from the system is monitored and  
compared with a set of user-defined security criteria. Any data that does not meet those criteria is  
blocked.  
Your computer or networking equipment may already have a firewall installed. If not, firewall software  
solutions are available.  
NOTE: Under some circumstances a firewall can block access to Internet games, interfere with  
printer or file sharing on a network, or block authorized e-mail attachments. To temporarily resolve the  
problem, disable the firewall, perform the task that you want to perform, and then reenable the  
firewall. To permanently resolve the problem, reconfigure the firewall.  
Installing critical security updates  
CAUTION: Microsoft® sends out alerts regarding critical updates. To protect the computer from  
security breaches and computer viruses, install all critical updates from Microsoft as soon as you  
receive an alert.  
60ꢀꢀ Chapter 7 Security  
Download from Www.Somanuals.com. All Manuals Search And Download.  
           
Updates to the operating system and other software may have become available after the computer  
left the factory. To be sure that all available updates are installed on the computer, observe these  
guidelines:  
ꢀꢀ Run Windows Update as soon as possible after you set up your computer.  
ꢀꢀ Run Windows Update monthly thereafter.  
ꢀꢀ Obtain updates to Windows and other Microsoft programs, as they are released, from the  
Microsoft Web site and through the updates link in Help and Support.  
Using HP ProtectTools Security Manager (select models  
only)  
HP ProtectTools Security Manager software is preinstalled on select computer models. This software  
can be accessed through Windows Control Panel. It provides security features that help protect  
against unauthorized access to the computer, networks, and critical data. For more information, refer  
to the HP ProtectTools software Help.  
Installing an optional security cable  
NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from  
being mishandled or stolen.  
NOTE: The security cable slot on your computer may look slightly different from the illustration in  
this section. Refer to the Getting Started guide for the location of the security cable slot on your  
computer.  
1.ꢀꢀ Loop the security cable around a secured object.  
2.ꢀꢀ Insert the key (1) into the cable lock (2).  
3.ꢀꢀ Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock  
with the key.  
Using HP ProtectTools Security Manager (select models only) 61  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Using the fingerprint reader (select models only)  
Integrated fingerprint readers are available on select computer models. In order to use the fingerprint  
reader, you must set up a user account with a password on the computer. This account allows you to  
log on to your computer with a swipe of a designated finger. You may also use the fingerprint reader  
to fill in password fields on Web sites and other programs that require a logon. Refer to the fingerprint  
software Help for instructions.  
After you create your fingerprint identity, you can set up a Single Sign On service that allows you to  
use your fingerprint scanner to create credentials for any application that requires a user name and  
password.  
Locating the fingerprint reader  
The fingerprint reader is a small metallic sensor that is located in one of the following areas of your  
computer:  
Near the bottom of the TouchPad  
On the right side of the keyboard  
On the upper-right side of the display  
On the left side of the display  
Depending on your computer model, the reader may be oriented horizontally or vertically. Both  
orientations require that you swipe your finger perpendicular to the metallic sensor. Refer to the  
Getting Started guide for the location of the reader on your computer.  
62 Chapter 7 Security  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
8 Maintenance  
Cleaning your computer  
Cleaning products  
Use the following products to safely clean and disinfect your computer:  
ꢀꢀ Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example:  
germicidal disposable wipes. These wipes come in a variety of brand names.)  
ꢀꢀ Alcohol-free glass cleaning fluid  
ꢀꢀ Water with mild soap solution  
ꢀꢀ Dry microfiber cleaning cloth or a chamois (static-free cloth without oil)  
ꢀꢀ Static-free cloth wipes  
CAUTION: Avoid the following cleaning products:  
Strong solvents, such as alcohol, acetone, ammonium chloride, methylene chloride, and  
hydrocarbons, which can permanently damage the surface of the computer.  
Fibrous materials, such as paper towels, which can scratch the computer. Over time, dirt particles  
and cleaning agents can get trapped in the scratches.  
Cleaning procedures  
Follow the procedures in this section to safely clean your computer.  
WARNING! To prevent electric shock or damage to components, do not attempt to clean yourꢀꢀ  
computer while it is turned on:ꢀꢀ  
Turn off the computer.ꢀꢀ  
Disconnect external power.ꢀꢀ  
Disconnect all powered external devices.ꢀꢀ  
CAUTION: Do not spray cleaning agents or liquids directly on any computer surface. Liquidsꢀꢀ  
dripped on the surface can permanently damage internal components.ꢀꢀ  
Cleaning the display  
Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be  
sure that the display is dry before closing the display.  
Cleaning your computer 63  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
Cleaning the sides and cover  
To clean and disinfect the sides and cover, use a soft microfiber cloth or chamois moistened with one  
of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe.  
NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and  
debris.  
Cleaning the TouchPad and keyboard  
CAUTION: When cleaning the TouchPad and keyboard, do not let liquids drip between the keys.  
This can permanently damage internal components.  
ꢀꢀ To clean and disinfect the TouchPad and keyboard, use a soft microfiber cloth or chamois  
moistened with one of the cleaning solutions listed previously or use an acceptable germicidal  
disposable wipe.  
ꢀꢀ To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a  
can of compressed air with a straw extension.  
WARNING! To reduce the risk of electric shock or damage to internal components, do not use  
a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household  
debris on the keyboard surface.  
Updating programs and drivers  
HP recommends that you update your programs and drivers on a regular basis with the latest  
versions. Go to http://www.hp.com/support to download the latest versions. You can also register to  
receive automatic update notifications when they become available.  
64ꢀꢀ Chapter 8 Maintenance  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Using SoftPaq Download Manager  
HP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information for  
HP business computers without requiring the SoftPaq number. Using this tool, you can easily search  
for SoftPaqs, and then download and unpack them.  
SoftPaq Download Manager works by reading and downloading, from the HP FTP site, a published  
database file containing computer model and SoftPaq information. SoftPaq Download Manager  
allows you to specify one or more computer models to determine which SoftPaqs are available for  
download.  
SoftPaq Download Manager checks the HP FTP site for updates to the database and software. If  
updates are found, they are downloaded and applied automatically.  
SoftPaq Download Manager is available on the HP Web site. To use SoftPaq Download Manager to  
download SoftPaqs, you must first download and install the program. Go to the HP Web site at  
http://www.hp.com/go/sdm, and follow the instructions to download and install SoftPaq Download  
Manager.  
To download SoftPaqs:  
1.ꢀꢀ Select Start > All Programs > HP Software Setup > HP SoftPaq Download Manager.  
2.ꢀꢀ When SoftPaq Download Manager opens for the first time, a window is displayed asking if you  
want to show only software for the computer you are using or to show the software for all  
supported models. Select Show software for all supported models. If you have used HP  
SoftPaq Download Manager previously, go to step 3.  
a.ꢀꢀ Select your operating system and language filters in the Configuration Options window. The  
filters limit the number of options that are listed in the Product Catalog pane. For example, if  
only Windows 7 Professional is selected in the operating system filter, the only operating  
system that is displayed in the Product Catalog is Windows 7 Professional.  
b.ꢀꢀ To add other operating systems, change the filter settings in the Configuration Options  
window. Refer to the HP SoftPaq Download Manager software Help for more information.  
3.ꢀꢀ In the left pane, click the plus sign (+) to expand the model list, and then select the model or  
models of the products you want to update.  
4.ꢀꢀ Click Find Available SoftPaqs to download a list of available SoftPaqs for the selected  
computer.  
5.ꢀꢀ Select from the list of available SoftPaqs, and then click Download Only if you have many  
SoftPaqs to download, because the SoftPaq selection and Internet connection speed determine  
how long the download process will take.  
If you want to download only one or two SoftPaqs and have a high-speed Internet connection,  
click Download & Unpack.  
6.ꢀꢀ Right-click Install SoftPaq in the SoftPaq Download Manager software to install the selected  
SoftPaqs on the computer.  
Using SoftPaq Download Manager 65  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
9 Computer Setup (BIOS) and Advanced  
System Diagnostics  
Using Computer Setup  
Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input  
and output devices on the system (such as disk drives, display, keyboard, mouse, and printer).  
Computer Setup includes settings for the types of devices installed, the startup sequence of the  
computer, and the amount of system and extended memory.  
NOTE: Use extreme care when making changes in Computer Setup. Errors can prevent the  
computer from operating properly.  
Starting Computer Setup  
NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup  
only if USB legacy support is enabled.  
To start Computer Setup, follow these steps:  
1.ꢀꢀ Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup  
Menu” message is displayed at the bottom of the screen.  
2.ꢀꢀ Press f10 to enter Computer Setup.  
Navigating and selecting in Computer Setup  
To navigate and select in Computer Setup, follow these steps:  
1.ꢀꢀ Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup  
Menu” message is displayed at the bottom of the screen.  
ꢀꢀ To select a menu or a menu item, use the tab key and the keyboard arrow keys and then  
press enter, or use a pointing device to click the item.  
ꢀꢀ To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the  
screen, or use the up arrow key or the down arrow key.  
ꢀꢀ To close open dialog boxes and return to the main Computer Setup screen, press esc, and  
then follow the on-screen instructions.  
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the  
keyboard to navigate and make selections in Computer Setup.  
2.ꢀꢀ Press f10 to enter Computer Setup.  
66ꢀꢀ Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics  
Download from Www.Somanuals.com. All Manuals Search And Download.  
           
To exit Computer Setup menus, choose one of the following methods:  
ꢀꢀ To exit Computer Setup menus without saving your changes:  
Click the Exit icon in the lower-left corner of the screen, and then follow the on-screenꢀꢀ  
instructions.ꢀꢀ  
– or –ꢀꢀ  
Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then pressꢀꢀ  
enter.  
ꢀꢀ To save your changes and exit Computer Setup menus:  
Click the Save icon in the lower-left corner of the screen, and then follow the on-screenꢀꢀ  
instructions.ꢀꢀ  
– or –ꢀꢀ  
Use the tab key and the arrow keys to select File > Save Changes and Exit, and then pressꢀꢀ  
enter.ꢀꢀ  
Your changes go into effect when the computer restarts.ꢀꢀ  
Restoring factory settings in Computer Setup  
NOTE: Restoring defaults will not change the hard drive mode.  
To return all settings in Computer Setup to the values that were set at the factory, follow these steps:  
1.ꢀꢀ Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup  
Menu” message is displayed at the bottom of the screen.  
2.ꢀꢀ Press f10 to enter Computer Setup.  
3.ꢀꢀ Use a pointing device or the arrow keys to select File > Restore Defaults.  
4.ꢀꢀ Follow the on-screen instructions.  
5.ꢀꢀ To save your changes and exit, click the Save icon in the lower-left corner of the screen, and  
then follow the on-screen instructions.  
– or –  
Use the arrow keys to select File > Save Changes and Exit, and then press enter.  
Your changes go into effect when the computer restarts.  
NOTE: Your password settings and security settings are not changed when you restore the factory  
settings.  
Using Computer Setup 67  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Updating the BIOS  
Updated versions of the BIOS may be available on the HP Web site.  
Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.  
Some download packages contain a file named Readme.txt, which contains information regarding  
installing and troubleshooting the file.  
Determining the BIOS version  
To determine whether available BIOS updates contain later BIOS versions than those currently  
installed on the computer, you need to know the version of the system BIOS currently installed.  
BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing  
fn+esc (if you are already in Windows) or by using Computer Setup.  
1.ꢀꢀ Start Computer Setup.  
2.ꢀꢀ Use a pointing device or the arrow keys to select File > System Information.  
3.ꢀꢀ To exit Computer Setup without saving your changes, click the Exit icon in the lower-left corner  
of the screen, and then follow the on-screen instructions.  
– or –  
Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press  
enter.  
Downloading a BIOS update  
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download  
and install a BIOS update only when the computer is connected to reliable external power using the  
AC adapter. Do not download or install a BIOS update while the computer is running on battery  
power, docked in an optional docking device, or connected to an optional power source. During the  
download and installation, follow these instructions:  
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.  
Do not shut down the computer or initiate Sleep or Hibernation.  
Do not insert, remove, connect, or disconnect any device, cable, or cord.  
1.ꢀꢀ Select Start > Help and Support > Maintain.  
2.ꢀꢀ Follow the on-screen instructions to identify your computer and access the BIOS update you  
want to download.  
3.ꢀꢀ At the download area, follow these steps:  
a.ꢀꢀ Identify the BIOS update that is later than the BIOS version currently installed on your  
computer. Make a note of the date, name, or other identifier. You may need this information  
to locate the update later, after it has been downloaded to your hard drive.  
b.ꢀꢀ Follow the on-screen instructions to download your selection to the hard drive.  
Make a note of the path to the location on your hard drive where the BIOS update is  
downloaded. You will need to access this path when you are ready to install the update.  
68 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
NOTE: If you connect your computer to a network, consult the network administrator before  
installing any software updates, especially system BIOS updates.  
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the  
download is complete. If no instructions are displayed, follow these steps:  
1.ꢀꢀ Open Windows Explorer by selecting Start > Computer.  
2.ꢀꢀ Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).  
3.ꢀꢀ Using the hard drive path you recorded earlier, open the folder on your hard drive that contains  
the update.  
4.ꢀꢀ Double-click the file that has an .exe extension (for example, filename.exe).  
The BIOS installation begins.  
5.ꢀꢀ Complete the installation by following the on-screen instructions.  
NOTE: After a message on the screen reports a successful installation, you can delete the  
downloaded file from your hard drive.  
Using Advanced System Diagnostics  
Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer  
hardware is functioning properly. The following diagnostic tests are available in Advanced System  
Diagnostics:  
ꢀꢀ Start-up test—This test analyzes the main computer components that are required to start the  
computer.  
ꢀꢀ Run-in test—This test repeats the start-up test and checks for intermittent problems that the  
start-up test does not detect.  
ꢀꢀ Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all  
data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move  
the data to a good sector.  
ꢀꢀ Memory test—This test analyzes the physical condition of the memory modules. If it reports an  
error, replace the memory modules immediately.  
ꢀꢀ Battery test—This test analyzes the condition of the battery and calibrates the battery if  
necessary. If the battery fails the test, contact HP Customer Support to report the issue and  
purchase a replacement battery.  
ꢀꢀ System Tune-Up—This group of additional tests checks your computer to make sure that the  
main components are functioning correctly. System Tune-Up runs longer and more  
comprehensive tests on memory modules, hard drive SMART attributes, the hard drive surface,  
the battery (and battery calibration), video memory, and the WLAN module status.  
You can view system information and error logs in the Advanced System Diagnostics window.  
Using Advanced System Diagnostics 69  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
To start Advanced System Diagnostics:  
1.ꢀꢀ Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is  
displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed,  
press f2.  
2.ꢀꢀ Click the diagnostic test you want to run, and then follow the on-screen instructions.  
NOTE: If you need to stop a diagnostics test while it is running, press esc.  
70 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics  
Download from Www.Somanuals.com. All Manuals Search And Download.  
10 MultiBootꢀꢀ  
About the boot device order  
As the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility,  
which is enabled at the factory, controls the order in which the system selects a boot device. Boot  
devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and  
USB devices. Boot devices contain bootable media or files that the computer needs to start and  
operate properly.  
NOTE: Some boot devices must be enabled in Computer Setup before they can be included in the  
boot order.  
The factory setting is for the computer to select the boot device by searching enabled boot devices  
and drive bay locations in the following order:  
NOTE: Some of the boot devices and drive bay locations listed may not be supported on your  
computer.  
Notebook upgrade bay  
Optical drive  
Notebook hard drive  
USB diskette drive  
USB CD-ROM  
USB hard drive  
Notebook Ethernet  
Secure Digital (SD) Memory Card  
Docking station upgrade bay  
External SATA drive  
You can change the order in which the computer searches for a boot device by changing the boot  
order in Computer Setup. You can also press esc while the “Press the ESC key for Startup Menu”  
message is displayed at the bottom of the screen, and then press f9. Pressing f9 displays a menu  
that shows the current boot devices and allows you to select a boot device. Or, you can use MultiBoot  
Express to set the computer to prompt you for a boot location each time the computer turns on or  
restarts.  
About the boot device order 71  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
Enabling boot devices in Computer Setup  
The computer will boot to a USB device or a NIC device only if the device has first been enabled in  
Computer Setup.  
To start Computer Setup and enable a USB device or a NIC device as a boot device, follow these  
steps:  
1.ꢀꢀ Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup  
Menu” message is displayed at the bottom of the screen.  
2.ꢀꢀ Press f10 to enter Computer Setup.  
3.ꢀꢀ To enable bootable media in USB drives or in drives inserted into an optional docking device  
(select models only), use a pointing device or the arrow keys to select System Configuration >  
Device Configurations. Confirm USB legacy support is selected.  
NOTE: The USB Port option must be enabled in order to use USB legacy support. It is enabled  
at the factory. If the port becomes disabled, reenable it by selecting System Configuration >  
Port Options, and then selecting USB Port.  
– or –  
To enable a NIC device, select System Configuration > Boot Options, and then select PXE  
Internal NIC boot.  
4.ꢀꢀ To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of  
the screen, and then follow the on-screen instructions.  
– or –  
Use the arrow keys to select File > Save Changes and Exit, and then press enter.  
Your changes go into effect when the computer restarts.  
NOTE: To connect a NIC to a Preboot eXecution Environment (PXE) or Remote Program Load  
(RPL) server without using MultiBoot, press esc while the “Press the ESC key for Startup Menu”  
message is displayed at the bottom of the screen, and then quickly press f12.  
Considering boot order changes  
Before changing the boot order, note the following considerations:  
ꢀꢀ When the computer restarts after the boot order has been changed, the computer attempts to  
start using the new boot order.  
ꢀꢀ If there is more than one type of boot device, the computer attempts to boot using the first device  
of each type of boot device (except for optical devices). For example, if the computer is  
connected to an optional docking device (select models only) that contains a hard drive, this  
hard drive will be shown in the boot order as a USB hard drive. If the system attempts to boot  
from this USB hard drive and fails, it will not attempt to boot to the hard drive in the hard drive  
bay. Instead, it will try to boot to the next type of device in the boot order. However, if there are  
two optical devices, and the first optical device does not boot (either because it does not contain  
media or the media is not a boot disc), the system will try to boot to the second optical device.  
72ꢀꢀ Chapter 10 MultiBoot  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
ꢀꢀ Changing the boot order also changes the logical drive designations. For example, if you start up  
from a CD-ROM drive with a disc formatted as drive C, that CD-ROM drive becomes drive C and  
the hard drive in the hard drive bay becomes drive D.  
ꢀꢀ The computer will boot from a NIC device only if the device has been enabled in the Built-In  
Device Options menu of Computer Setup and if booting from the device has been enabled in the  
Boot Options menu of Computer Setup. Booting from a NIC does not affect logical drive  
designations because no drive letter is associated with the NIC.  
ꢀꢀ Drives in an optional docking device (select models only) are treated like external USB devices  
in the boot order.  
Choosing MultiBoot preferences  
You can use MultiBoot in the following ways:  
ꢀꢀ To set a new boot order that the computer uses each time it is turned on, by changing the boot  
order in Computer Setup.  
ꢀꢀ To dynamically choose the boot device, by pressing esc while the “Press the ESC key for  
Startup Menu” message is displayed at the bottom of the screen, and then pressing f9 to enter  
the Boot Device Options menu.  
ꢀꢀ To use MultiBoot Express to set variable boot orders. This feature prompts you for a boot device  
each time the computer is turned on or restarted.  
Setting a new boot order in Computer Setup  
To start Computer Setup and set a boot device order that the computer uses each time it is turned on  
or restarted, follow these steps:  
1.ꢀꢀ Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup  
Menu” message is displayed at the bottom of the screen.  
2.ꢀꢀ Press f10 to enter Computer Setup.  
3.ꢀꢀ Use a pointing device or the arrow keys to select the Legacy Boot Order list, and then press  
enter.  
4.ꢀꢀ To move the device up in the boot order, use a pointing device to click the up arrow, or press the  
+ key.  
– or –  
To move the device down in the boot order, use a pointing device to click the down arrow, or  
press the - key.  
5.ꢀꢀ To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of  
the screen, and then follow the on-screen instructions.  
– or –  
Use the arrow keys to select File > Save Changes and Exit, and then press enter.  
Your changes go into effect when the computer restarts.  
Choosing MultiBoot preferences 73  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
Dynamically choosing a boot device using the f9 prompt  
To dynamically choose a boot device for the current startup sequence, follow these steps:  
1.ꢀꢀ Open the Select Boot Device menu by turning on or restarting the computer, and then pressing  
esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the  
screen.  
2.ꢀꢀ Press f9.  
3. Use a pointing device or the arrow keys to select a boot device, and then press enter.  
Your changes go into effect immediately.  
Setting a MultiBoot Express prompt  
To start Computer Setup and set the computer to display the MultiBoot startup location menu each  
time the computer is started or restarted, follow these steps:  
1.ꢀꢀ Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup  
Menu” message is displayed at the bottom of the screen.  
2.ꢀꢀ Press f10 to enter Computer Setup.  
3.ꢀꢀ Use a pointing device or the arrow keys to select System Configuration > Boot Options, and  
then press enter.  
4.ꢀꢀ In the Multiboot Express Popup Delay (Sec) field, enter the length of time in seconds that you  
want the computer to display the startup location menu before it defaults to the current MultiBoot  
setting. (When 0 is selected, the Express Boot startup location menu is not displayed.)  
5.ꢀꢀ To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of  
the screen, and then follow the on-screen instructions.  
– or –  
Use the arrow keys to select File > Save Changes and Exit, and then press enter.  
Your changes go into effect when the computer restarts.  
Entering MultiBoot Express preferences  
When the Express Boot menu is displayed during startup, you have the following choices:  
ꢀꢀ To specify a boot device from the Express Boot menu, select your preference within the allotted  
time, and then press enter.  
ꢀꢀ To prevent the computer from defaulting to the current MultiBoot setting, press any key before  
the allotted time expires. The computer will not start until you select a boot device and press  
enter.  
ꢀꢀ To allow the computer to start according to the current MultiBoot settings, wait for the allotted  
time to expire.  
74ꢀꢀ Chapter 10 MultiBoot  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
11 Computer Managementꢀꢀ  
Using Client Management Solutions  
Client Management Solutions software provides standards-based solutions for managing client (user)  
desktop, workstation, notebook, and tablet computers in a networked environment.  
Client management includes the following key capabilities and features:  
ꢀꢀ Initial software image deployment  
ꢀꢀ Remote system software installation  
ꢀꢀ Software management and updates  
ꢀꢀ ROM updates  
ꢀꢀ Tracking and security of computer assets (the hardware and software installed on the computer)  
ꢀꢀ Fault notification and recovery of certain system software and hardware components  
NOTE: Support for specific features described in this section may vary, depending on the computer  
model and/or the version of the management software installed on the computer.  
Configuring and deploying a software image  
The computer is shipped with a preinstalled system software image. The initial software image is  
configured during the first-time setup of the computer. After a brief software "unbundling" occurs, the  
computer is ready to be used.  
A customized software image can be deployed (distributed) in one of the following ways:  
ꢀꢀ Installing additional software applications after unbundling the preinstalled software image  
ꢀꢀ Using software deployment tools, such as Altiris Deployment Solutions, to replace the  
preinstalled software with a customized software image  
ꢀꢀ Using a disk-cloning process to copy the contents from one hard drive to another  
The deployment method you use depends on your organization's technology environment and  
processes.  
NOTE: Computer Setup and other system features provide further assistance with configuration  
management and troubleshooting, power management, and the recovery of system software.  
Using Client Management Solutions 75  
Download from Www.Somanuals.com. All Manuals Search And Download.  
           
Managing and updating software  
HP provides several tools for managing and updating software on client computers:  
ꢀꢀ HP Client Manager for Altiris (select models only)  
NOTE: To download HP Client Manager for Altiris or to obtain more information about HP  
Client Manager for Altiris, see the HP Web site at http://www.hp.com.  
ꢀꢀ HP CCM (Client Configuration Manager) (select models only)  
ꢀꢀ HP SSM (System Software Manager)  
HP Client Manager for Altiris (select models only)  
HP Client Manager for Altiris integrates Intelligent Manageability technology into Altiris software. HP  
Client Manager for Altiris provides superior hardware management capabilities for HP devices:  
ꢀꢀ Detailed views of hardware inventory for asset management  
ꢀꢀ System Checkup monitoring and diagnostics  
ꢀꢀ Web-accessible reporting of business-critical details such as thermal warnings and memory  
alerts  
ꢀꢀ Remote updating of system software such as device drivers and the system BIOS  
NOTE: Additional functionality can be added when HP Client Manager for Altiris is used with  
optional Altiris Solutions software (purchased separately).  
When HP Client Manager for Altiris (installed on a client computer) is used with Altiris Solutions  
software (installed on an administrator computer), HP Client Manager for Altiris provides increased  
management functionality and centralized hardware management of client devices for the following IT  
life-cycle areas:  
ꢀꢀ Inventory and asset management  
ꢀꢀ Software license compliance  
ꢀꢀ Computer tracking and reporting  
ꢀꢀ Computer lease contract information and fixed asset tracking  
ꢀꢀ System software deployment and migration  
ꢀꢀ Windows migration  
ꢀꢀ System deployment  
ꢀꢀ Personality (personal user settings) migration  
76ꢀꢀ Chapter 11 Computer Management  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
ꢀꢀ Help desk and problem resolution  
ꢀꢀ Management of help desk tickets  
ꢀꢀ Remote troubleshooting  
ꢀꢀ Remote problem resolution  
ꢀꢀ Client disaster recovery  
ꢀꢀ Software and operations management  
ꢀꢀ Ongoing client management  
ꢀꢀ HP system software deployment  
ꢀꢀ Application self-healing (the ability to identify and repair certain application problems)  
Altiris Solutions software provides easy-to-use software distribution capabilities. HP Client Manager  
for Altiris enables communication with the Altiris Solutions software, which can be used to complete  
new hardware deployment or personality migration to a new operating system using easy-to-follow  
wizards. HP Client Manager for Altiris is available for download from the HP Web site.  
When Altiris Solutions software is used in conjunction with HP System Software Manager or HP  
Client Manager for Altiris, administrators can also update the system BIOS and device driver software  
from a central console.  
HP CCM (Client Configuration Manager) (select models only)  
HP CCM automates the management of software such as operating systems, programs, software  
updates, and content and configuration settings to ensure that each computer is maintained in the  
correct configuration. With these automated management solutions, you can manage software  
throughout the life cycle of the computer.  
CCM enables you to perform the following tasks:  
ꢀꢀ Collect hardware and software inventory across multiple platforms.  
ꢀꢀ Prepare a software package and conduct impact analysis prior to distribution.  
ꢀꢀ Target individual computers, workgroups, or entire populations of computers for deployment and  
maintenance of software and content according to policies.  
ꢀꢀ Provision and manage operating systems, applications, and content on distributed computers  
from any location.  
ꢀꢀ Integrate CCM with help desks and other system management tools for seamless operations.  
ꢀꢀ Leverage a common infrastructure for management of software and content on standard  
computing devices across any network for all enterprise users.  
ꢀꢀ Scale to meet enterprise needs.  
HP SSM (System Software Manager)  
HP SSM lets you remotely update system-level software on multiple systems simultaneously. When  
executed on a client computer, SSM detects versions of both hardware and software, and then  
updates designated software from a central repository, known as a file store. Driver versions that are  
supported by SSM are denoted with a special icon on the HP driver download Web site and on the  
Using Client Management Solutions 77  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
Support Software CD. To download the SSM utility or to obtain more information on SSM, see the HP  
Web site at http://www.hp.com/go/ssm (English only).  
Using Intel Active Management Technology (select  
models only)  
Intel® Active Management Technology (iAMT) allows discovery, repair, and protection of networked  
computing assets. Computers can be managed, whether they are on or off, using Intel® Active  
Management Technology Management Engine (Intel AMT ME), which allows management  
applications to access your computer even when the computer is powered down. The iAMT solution  
is available on computers with Intel Centrino® with vPro mobile technology.  
Features of iAMT include:  
ꢀꢀ Hardware inventory information  
ꢀꢀ Event notification  
ꢀꢀ Power management  
ꢀꢀ Remote diagnosis and repair  
ꢀꢀ Hardware-based isolation and recovery—limit or cut off computer network access if virus-like  
activity is detected  
Enabling the iAMT solution  
To configure iAMT settings:  
NOTE: The ctrl+p prompt is visible only if the iAMT Setup Prompt option is enabled in Computer  
Setup.  
1.ꢀꢀ Turn on or restart the computer.  
2.ꢀꢀ Before Windows starts up, press ctrl+p.  
NOTE: If you do not press ctrl+p at the appropriate time, you must repeat steps 1 and 2 to  
access the MEBx setup utility.  
3.ꢀꢀ Enter the ME password. The factory setting for the password is admin.ꢀꢀ  
The MEBx setup utility opens. Use the arrow keys to navigate.ꢀꢀ  
4.ꢀꢀ Choose to configure Intel ME, configure iAMT, or change the Intel ME password.  
5.ꢀꢀ When you have made your selections, select Exit to close the MEBx setup utility.  
Using the MEBx setup utility menus  
NOTE: For more information on iAMT, go to the Intel Web site at http://www.intel.com, and then  
search for iAMT.  
Intel ME Configuration  
78ꢀꢀ Chapter 11 Computer Management  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
Select  
To do this  
Intel ME Firmware Local Update  
Intel ME Power Control  
Disable/enable local management of firmware updates.  
Configure the management engine power policies.  
iAMT Configuration  
Select  
To do this  
Host Name  
Assign a host name to the computer.  
TCP/IP  
Disable/enable DHCP or configure TCP/IP settings.  
Assign the enterprise or small business iAMT model.  
Set options to control remote configuration of iAMT.  
Reset the iAMT configuration to factory defaults.  
Provision Model  
Setup and Configuration  
Un-Provision  
SOL/IDE-R  
Disable/enable remote boot control to an IDE diskette or CD-  
ROM and assign a user name and password.  
Password Policy  
Set options to control requirements for the network password  
and the MEBx password.  
Secure Firmware Update  
Set PRTC  
Disable/enable updating firmware remotely.  
Set the real-time clock.  
Idle Timeout  
Set a time-out value.  
Change Intel ME Password  
Select  
To do this  
Change ME Password  
Change the password.  
NOTE: The default password is admin.  
Using Intel Active Management Technology (select models only) 79  
Download from Www.Somanuals.com. All Manuals Search And Download.  
A Traveling with the computerꢀꢀ  
For best results, follow these traveling and shipping tips:  
ꢀꢀ Prepare the computer for traveling or shipping:  
ꢀꢀ Back up your information.  
ꢀꢀ Remove all discs and all external media cards, such as digital cards.  
CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of  
information, remove the media from a drive before removing the drive from a drive bay and  
before shipping, storing, or traveling with a drive.  
ꢀꢀ Turn off and then disconnect all external devices.  
ꢀꢀ Shut down the computer.  
ꢀꢀ Take along a backup of your information. Keep the backup separate from the computer.  
ꢀꢀ When traveling by air, carry the computer as hand luggage; do not check it in with the rest of  
your bags.  
CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields  
include airport walk-through devices and security wands. Airport conveyer belts and similar  
security devices that check carry-on baggage use X-rays instead of magnetism and do not  
damage drives.  
ꢀꢀ In-flight computer use is at the discretion of the airline. If you plan to use the computer during a  
flight, check with the airline in advance.  
ꢀꢀ If the computer will be unused and disconnected from external power for more than 2 weeks,  
remove the battery and store it separately.  
ꢀꢀ If you are shipping the computer or a drive, use suitable protective packaging and label the  
package “FRAGILE.”  
ꢀꢀ If the computer has a wireless device or an HP Mobile Broadband Module installed, such as an  
802.11b/g device, a Global System for Mobile Communications (GSM) device, or a General  
Packet Radio Service (GPRS) device, the use of these devices may be restricted in some  
environments. Such restrictions may apply onboard aircraft, in hospitals, near explosives, and in  
80ꢀꢀ Appendix A Traveling with the computer  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
hazardous locations. If you are uncertain of the policy that applies to the use of a particular  
device, ask for authorization to use it before you turn it on.  
ꢀꢀ If you are traveling internationally, follow these suggestions:  
ꢀꢀ Check the computer-related customs regulations for each country or region on your  
itinerary.  
ꢀꢀ Check the power cord and adapter requirements for each location in which you plan to use  
the computer. Voltage, frequency, and plug configurations vary.  
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not  
attempt to power the computer with a voltage converter kit sold for appliances.  
81  
Download from Www.Somanuals.com. All Manuals Search And Download.  
B Troubleshooting resources  
ꢀꢀ Access Web site links and additional information about the computer through Help and Support.  
Select Start > Help and Support.  
NOTE: Some checkup and repair tools require an Internet connection. HP also provides  
additional tools that do not require an Internet connection.  
ꢀꢀ Contact HP Customer Support at http://www.hp.com/go/contactHP.  
NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go  
Choose from the following types of support:  
ꢀꢀ Chat online with an HP technician.  
NOTE: When chat is not available in a particular language, it is available in English.  
ꢀꢀ E-mail HP Customer Support.  
ꢀꢀ Find HP Customer Support worldwide telephone numbers.  
ꢀꢀ Locate an HP service center.  
82ꢀꢀ Appendix B Troubleshooting resources  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
C Electrostatic dischargeꢀꢀ  
Electrostatic discharge is the release of static electricity when two objects come into contact—for  
example, the shock you receive when you walk across the carpet and touch a metal door knob.  
A discharge of static electricity from fingers or other electrostatic conductors may damage electronic  
components. To prevent damage to the computer, damage to a drive, or loss of information, observe  
these precautions:  
ꢀꢀ If removal or installation instructions direct you to unplug the computer, unplug it after being  
properly grounded and before removing a cover.  
ꢀꢀ Keep components in their electrostatic-safe containers until you are ready to install them.  
ꢀꢀ Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.  
ꢀꢀ Use nonmagnetic tools.  
ꢀꢀ Before handling components, discharge static electricity by touching an unpainted metal surface  
of the component.  
ꢀꢀ If you remove a component, place it in an electrostatic-safe container.  
If you need more information about static electricity or assistance with component removal or  
installation, contact HP Customer Support.  
83  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Indexꢀꢀ  
Symbols/Numerics  
1394 cable, connecting 39ꢀꢀ  
1394 devicesꢀꢀ  
buttonsꢀꢀ  
media 15ꢀꢀ  
D
deployment, software 75ꢀꢀ  
digital cardꢀꢀ  
power 21ꢀꢀ  
volume 16ꢀꢀ  
connecting 39ꢀꢀ  
defined 38ꢀꢀ  
removing 39ꢀꢀ  
inserting 33ꢀꢀ  
removing 34ꢀꢀ  
supported formats 33ꢀꢀ  
Disk Cleanup software 45ꢀꢀ  
Disk Defragmenter software 45ꢀꢀ  
docking connector 43ꢀꢀ  
drive media 22ꢀꢀ  
DriveLock passwordꢀꢀ  
changing 58ꢀꢀ  
C
cablesꢀꢀ  
1394 39ꢀꢀ  
A
AC adapter, testing 30ꢀꢀ  
administrator password 54ꢀꢀ  
eSATA 40ꢀꢀ  
USB 38ꢀꢀ  
advanced system diagnostics 69ꢀꢀ caring for your computer 63ꢀꢀ  
airport security devices 44ꢀꢀ  
Altiris Deployment Solutions 75ꢀꢀ  
antivirus software 60ꢀꢀ  
audio functions, checking 16ꢀꢀ  
Automatic DriveLock passwordꢀꢀ  
entering 59ꢀꢀ  
changing boot order 73ꢀꢀ  
checking audio functions 16ꢀꢀ  
cleaning your computer 63ꢀꢀ  
Computer Setup 75ꢀꢀ  
description 56ꢀꢀ  
entering 58ꢀꢀ  
removing 58ꢀꢀ  
setting 57ꢀꢀ  
BIOS administrator password  
55ꢀꢀ  
drivesꢀꢀ  
removing 59ꢀꢀ  
DriveLock password 56ꢀꢀ  
enabling bootable devices 72ꢀꢀ  
navigating and selecting 66ꢀꢀ  
restoring factory settings 67ꢀꢀ  
setting boot order 73ꢀꢀ  
setting MultiBoot Expressꢀꢀ  
prompt 74ꢀꢀ  
boot order 71ꢀꢀ  
external 41ꢀꢀ  
handling 44ꢀꢀ  
hard 41ꢀꢀ  
optical 42ꢀꢀ  
B
batteryꢀꢀ  
conserving power 28ꢀꢀ  
discharging 27ꢀꢀ  
displaying remaining chargeꢀꢀ  
27ꢀꢀ  
using 45ꢀꢀ  
dual graphics 32ꢀꢀ  
computer, traveling 29, 80ꢀꢀ  
configuringꢀꢀ  
disposing 29ꢀꢀ  
E
low battery levels 27ꢀꢀ  
replacing 29ꢀꢀ  
storing 29ꢀꢀ  
audio for HDMI 20ꢀꢀ  
ExpressCards 34ꢀꢀ  
connecting toꢀꢀ  
electrostatic discharge 83ꢀꢀ  
eSATA cable, connecting 40ꢀꢀ  
eSATA devicesꢀꢀ  
connecting 40ꢀꢀ  
defined 39ꢀꢀ  
Battery Check 27ꢀꢀ  
battery information, finding 26ꢀꢀ  
battery power 26ꢀꢀ  
battery temperature 29ꢀꢀ  
BIOSꢀꢀ  
existing wireless network 5ꢀꢀ  
wired network 9ꢀꢀ  
Connection Manager 4ꢀꢀ  
connector, docking 43ꢀꢀ  
conservation, power 28ꢀꢀ  
creating a wireless connection 2ꢀꢀ  
critical battery level 22, 28ꢀꢀ  
critical updates, software 60ꢀꢀ  
removing 40ꢀꢀ  
existing wireless network,  
connecting to 5ꢀꢀ  
expansion port 42ꢀꢀ  
ExpressCardꢀꢀ  
determining version 68ꢀꢀ  
downloading an update 68ꢀꢀ  
updating 68ꢀꢀ  
configuring 34ꢀꢀ  
defined 34ꢀꢀ  
inserting 35ꢀꢀ  
Bluetooth device 2, 9ꢀꢀ  
boot devices, enabling 72ꢀꢀ  
84 Index  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
removing 36ꢀꢀ  
I
optical discꢀꢀ  
inserting 47ꢀꢀ  
removing 48ꢀꢀ  
optical drive 42ꢀꢀ  
optional external devices, usingꢀꢀ  
41ꢀꢀ  
removing insert 35ꢀꢀ  
external AC power, using 29ꢀꢀ  
external devices 41ꢀꢀ  
external drive 41ꢀꢀ  
iconsꢀꢀ  
network 2ꢀꢀ  
wireless 2ꢀꢀ  
image, computer 75ꢀꢀ  
external monitor port 17ꢀꢀ  
Intel Centrino Pro technology 78ꢀꢀ  
Intel Wireless Display 20ꢀꢀ  
Internet connection setup 6ꢀꢀ  
F
P
Face Recognition 17ꢀꢀ  
face recognition 52ꢀꢀ  
finding more information 1ꢀꢀ  
fingerprint reader 62ꢀꢀ  
firewall software 6, 60ꢀꢀ  
passwordsꢀꢀ  
J
administrator 54ꢀꢀ  
BIOS administrator 55ꢀꢀ  
DriveLock 56ꢀꢀ  
user 54ꢀꢀ  
Java Cardꢀꢀ  
defined 36ꢀꢀ  
inserting 37ꢀꢀ  
removing 37ꢀꢀ  
portsꢀꢀ  
G
expansion 42ꢀꢀ  
external monitor 17ꢀꢀ  
HDMI 19ꢀꢀ  
GPS 9ꢀꢀ  
graphics modes, switching 31ꢀꢀ  
K
keysꢀꢀ  
media 15ꢀꢀ  
volume 16ꢀꢀ  
Intel Wireless Display 20ꢀꢀ  
VGA 17ꢀꢀ  
H
hard driveꢀꢀ  
powerꢀꢀ  
external 41ꢀꢀ  
L
battery 26ꢀꢀ  
HP 3D DriveGuard 46ꢀꢀ  
hard drive light 46ꢀꢀ  
HDMI port, connecting 19ꢀꢀ  
HDMI, configuring audio 20ꢀꢀ  
Hibernationꢀꢀ  
legacy support, USB 66ꢀꢀ  
lights, hard drive 46ꢀꢀ  
local area network (LAN)ꢀꢀ  
cable required 13ꢀꢀ  
connecting cable 13ꢀꢀ  
logical drive designations 73ꢀꢀ  
low battery level 27ꢀꢀ  
conserving 28ꢀꢀ  
options 22ꢀꢀ  
power button 21ꢀꢀ  
power meter 23ꢀꢀ  
power plansꢀꢀ  
customizing 24ꢀꢀ  
selecting 24ꢀꢀ  
viewing current 23ꢀꢀ  
power switch 21ꢀꢀ  
power-saving states 22ꢀꢀ  
protecting your wireless networkꢀꢀ  
6ꢀꢀ  
exiting 23ꢀꢀ  
initiated during critical batteryꢀꢀ  
level 28ꢀꢀ  
M
initiating 23ꢀꢀ  
maintenanceꢀꢀ  
high-definition devices,ꢀꢀ  
connecting 19, 20ꢀꢀ  
hotkeys, media 15ꢀꢀ  
HP 3D DriveGuard 46ꢀꢀ  
HP Client Configurationꢀꢀ  
Manager 76, 77ꢀꢀ  
HP Client Manager for Altiris 76ꢀꢀ  
HP Connection Manager 4ꢀꢀ  
HP Mobile Broadband Module 7,ꢀꢀ  
8ꢀꢀ  
HP Power Assistant 26ꢀꢀ  
HP ProtectTools Securityꢀꢀ  
Manager 61ꢀꢀ  
HP System Software Managerꢀꢀ  
76, 77ꢀꢀ  
Disk Cleanup 45ꢀꢀ  
Disk Defragmenter 45ꢀꢀ  
media activity controls 15ꢀꢀ  
media hotkeys 15ꢀꢀ  
modemsꢀꢀ  
PXE server 72ꢀꢀ  
R
connecting a modem cable 10ꢀꢀ  
connecting a modem cableꢀꢀ  
adapter 11ꢀꢀ  
RAID 51ꢀꢀ  
readable media 22ꢀꢀ  
roaming to another network 7ꢀꢀ  
selecting a location setting 11ꢀꢀ  
MultiBoot Express 71, 74ꢀꢀ  
S
security, wireless 6ꢀꢀ  
setting password protection onꢀꢀ  
wakeup 25ꢀꢀ  
setting power options 22ꢀꢀ  
setup of WLAN 6ꢀꢀ  
setup utilityꢀꢀ  
N
network cable, connecting 13ꢀꢀ  
network icon 2ꢀꢀ  
Network Service Boot 72ꢀꢀ  
NIC boot device 71, 72ꢀꢀ  
HP USB Ethernet Adapter,ꢀꢀ  
connecting 13ꢀꢀ  
hubs 37ꢀꢀ  
navigating and selecting 66ꢀꢀ  
restoring factory settings 67ꢀꢀ  
sharing optical drives 51ꢀꢀ  
shutdown 21ꢀꢀ  
O
operating system controls 4ꢀꢀ  
Index 85ꢀꢀ  
Download from Www.Somanuals.com. All Manuals Search And Download.  
SIMꢀꢀ  
inserting 8ꢀꢀ  
removing 8ꢀꢀ  
Sleepꢀꢀ  
modem 9ꢀꢀ  
power meter 23ꢀꢀ  
power plans 23ꢀꢀ  
power-saving states 22ꢀꢀ  
exiting 22ꢀꢀ  
Vꢀꢀ  
initiating 22ꢀꢀ  
VGA port, connecting 17ꢀꢀ  
video 17ꢀꢀ  
slot-load optical drive 48ꢀꢀ  
smart cardꢀꢀ  
volumeꢀꢀ  
defined 36ꢀꢀ  
adjusting 16ꢀꢀ  
buttons 16ꢀꢀ  
keys 16ꢀꢀ  
inserting 37ꢀꢀ  
removing 37ꢀꢀ  
SoftPaqs, downloading 65ꢀꢀ  
softwareꢀꢀ  
W
antivirus 60ꢀꢀ  
Web sitesꢀꢀ  
critical updates 60ꢀꢀ  
deployment 75ꢀꢀ  
Disk Cleanup 45ꢀꢀ  
Disk Defragmenter 45ꢀꢀ  
firewall 60ꢀꢀ  
HP System Softwareꢀꢀ  
Manager 78ꢀꢀ  
Intel Pro technology for iAMTꢀꢀ  
78ꢀꢀ  
webcam 17ꢀꢀ  
wirelessꢀꢀ  
HP Connection Manager 4ꢀꢀ  
recovery 75ꢀꢀ  
icons 2ꢀꢀ  
updates 76ꢀꢀ  
protecting 6ꢀꢀ  
set up 6ꢀꢀ  
wireless connection, creating 2ꢀꢀ  
wireless devices, turning on orꢀꢀ  
off 4ꢀꢀ  
storing a battery 29ꢀꢀ  
switch, power 21ꢀꢀ  
switchable graphics 31ꢀꢀ  
T
wireless encryption 6ꢀꢀ  
wireless network (WLAN)ꢀꢀ  
connecting to existing 5ꢀꢀ  
equipment needed 6ꢀꢀ  
security 6ꢀꢀ  
temperature 29ꢀꢀ  
testing an AC adapter 30ꢀꢀ  
traveling with the computer 29,ꢀꢀ  
80ꢀꢀ  
tray-load optical drive 47ꢀꢀ  
troubleshooting resources 82ꢀꢀ  
turning off the computer 21ꢀꢀ  
turning wireless devices on or offꢀꢀ  
4ꢀꢀ  
writable media 22ꢀꢀ  
WWAN device 7ꢀꢀ  
U
unresponsive system 21ꢀꢀ  
updates, software 76ꢀꢀ  
USB cable, connecting 38ꢀꢀ  
USB devicesꢀꢀ  
connecting 38ꢀꢀ  
description 37ꢀꢀ  
removing 38ꢀꢀ  
USB hubs 37ꢀꢀ  
USB legacy support 66ꢀꢀ  
user password 54ꢀꢀ  
usingꢀꢀ  
external AC power 29ꢀꢀ  
86 Index  
Download from Www.Somanuals.com. All Manuals Search And Download.  

Graco Baby Swing PD144991A User Manual
Great Outdoors Smoker 3600G User Manual
Grizzly Saw G0659 User Manual
Haier Washer HWB1270 User Manual
HannsG Computer Monitor JC151AP User Manual
Harbor Freight Tools Nail Gun 91044 User Manual
Harbor Freight Tools Staple Gun 93926 User Manual
Honeywell Automobile Electronics 6160rf User Manual
Hypertec Mouse KYBAC298 USBHY User Manual
Ikelite Camera Accessories G11 User Manual