HP Hewlett Packard Tablet Accessory 344524 001 User Manual

Maintenance and Service  
Guide  
HP Notebook Expansion Base  
Document Part Number: 344524-001  
January 2004  
This guide is a troubleshooting reference used for maintaining  
and servicing the HP Notebook Expansion Base. It provides  
comprehensive information on identifying Expansion Base  
features, components, and spare parts; troubleshooting problems;  
and performing disassembly procedures.  
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1.3 Wireless Accessories. . . . . . . . . . . . . . . . . . . . . . . . . 1–9  
Before Replacing Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1  
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2  
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–1  
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2  
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2  
4.3 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–2  
4.4 Packaging and Transporting Precautions . . . . . . . . . 4–3  
4.5 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–4  
4.6 Grounding Equipment and Methods. . . . . . . . . . . . . 4–5  
Maintenance and Service Guide  
iii  
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Contents  
5.6 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10  
5.8 Front Tray Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14  
5.10 Expansion Cable . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17  
5.12 Front Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20  
6 Specifications  
A Connector Pin Assignments  
B Power Cord Set Requirements  
3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1  
General Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1  
Country-Specific Requirements. . . . . . . . . . . . . . . . . . . . B–2  
C Screw Listing  
Index  
iv  
Maintenance and Service Guide  
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1
Product Description  
The HP Notebook Expansion Base expands the connectivity  
of HP Compaq Business Notebook nx9100 Series; HP Pavilion  
zd7000, zv5000, and zx5000 Series notebook PCs; and the  
Compaq Presario R3000 Series notebook PC. The Expansion  
Base provides an efficient, less-cluttered work environment,  
improved cable management, and wireless peripherals. It  
eliminates the need to purchase a separate monitor, external  
speakers, USB hub, and a wireless keyboard and mouse kit.  
HP Notebook Expansion Base  
Maintenance and Service Guide  
1–1  
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Product Description  
1.1 Features  
AC power (charges attached notebook while docked)  
Supports panel sizes up to 17” wide  
Altec Lansing speakers  
Wireless keyboard  
Wireless mouse  
Wireless keyboard/mouse receiver  
Security slots  
Connectors:  
Expansion cable  
S/PDIF (Sony/Philips Digital Interface) audio connector  
Audio out/Headphone jack  
Composite out  
RJ-11 (modem) connection (from wall to  
Expansion Base)  
RJ-11 (modem) connection (from Expansion Base to  
notebook)  
RJ-45/Ethernet port  
Six Universal Serial Bus (USB) 2.0 connectors  
S-Video out  
Serial port  
1–2  
Maintenance and Service Guide  
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Product Description  
1.2 External Components  
The external components on the front panel of the  
Expansion Base are shown below and described in Table 1-2.  
Front components  
Maintenance and Service Guide  
1–3  
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Product Description  
Table 1-2  
Front Components  
Item  
Component  
Function  
1
Expansion cable  
Connects the HP Notebook Expansion Base  
to the notebook computer.  
2
Stereo speaker  
assembly  
Produces stereo sound from the notebook.  
3
4
5
6
Volume down button  
Mute button  
Lowers system volume.  
Mutes or restores volume.  
Increases system volume.  
Volume up button  
Connection  
indicator light  
Glows solid blue when the notebook is  
connected correctly.  
1–4  
Maintenance and Service Guide  
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Product Description  
The external components on the right side of the Expansion Base  
are shown below and described in Table 1-3 .  
Right-side components  
Table 1-3  
Right-Side Components  
Item  
Component  
Function  
1
Audio out/Headphone  
jack  
Connects optional headphone or powered  
stereo speakers.  
2
3
USB connectors (3)  
Vent  
Connect optional USB 2.0 devices.  
Allows airflow to cool internal components.  
To prevent overheating, do not  
obstruct the vents.  
Ä
4
Kensington security  
cable slot  
Connects an optional security cable.  
The purpose of security solutions is  
to act as a deterrent. These  
solutions do not prevent the product  
from being mishandled or stolen.  
Maintenance and Service Guide  
1–5  
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Product Description  
The external components on the rear of the Expansion Base are  
shown below and described in Table 1-4.  
Rear components  
1–6  
Maintenance and Service Guide  
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Product Description  
Table 1-4  
Rear Panel Components  
Item  
Component  
Function  
1
Expansion cable  
Connects the Expansion Base to a  
notebook computer.  
2
3
RJ-11 jack  
Connects a modem cable from the  
Expansion Base to a notebook.  
Vents (2)  
Allow airflow to cool internal components.  
To prevent overheating, do not  
obstruct the vents.  
Ä
4
5
USB connectors (3)  
RJ-45 network jack  
Connect optional USB 2.0 devices  
Connects an Ethernet network cable from  
the Expansion Base to an RJ-45 wall jack.  
6
7
RJ-11 jack  
Connects the Expansion Base to an RJ-11  
telephone wall jack.  
S/PDIF (Sony/Philips  
Digital Interface) audio  
connector  
Connects high-end digital systems, such as  
surround sound or a home theatre.  
8
9
TV out/Composite jack  
Connects a television, VCR, camcorder, or  
projector.  
TV out/ S-Video jack  
Connects an optional S-Video device, such  
as a television, VCR, camcorder, projector,  
or video capture card.  
10  
11  
Serial connector  
Power connector  
Connects a serial device, such as a mouse.  
Connects AC power cord. Charges  
notebook while docked.  
Maintenance and Service Guide  
1–7  
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Product Description  
The external components on the left side of the Expansion Base  
are shown below and described in Table 1-5.  
Left-Side Components  
Table 1-5  
Left-Side Components  
Item  
Component  
Function  
1
Kensington security  
cable slot  
Connects an optional security cable.  
The purpose of security solutions is  
to act as a deterrent. These  
solutions do not prevent the product  
from being mishandled or stolen.  
2
Vent  
Allows airflow to cool internal components.  
To prevent overheating, do not  
obstruct the vents.  
Ä
1–8  
Maintenance and Service Guide  
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Product Description  
1.3 Wireless Accessories  
Table 1-6  
Wireless Accessories  
Item  
Component  
Function  
1
Wireless keyboard  
Connects to the Expansion Base without  
a cable.  
2
3
Receiver  
Connects to a USB port on the Expansion  
Base. Allows connection between the  
Expansion Base and the wireless keyboard  
and mouse.  
Wireless mouse  
Connects to the Expansion Base without  
a cable.  
Maintenance and Service Guide  
1–9  
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Product Description  
1.4 Design Overview  
This section presents a design overview of key parts and features  
of the HP Notebook Expansion Base. Refer to Chapter 3,  
“Illustrated Parts Catalog,” to identify replacement parts, and  
Chapter 5, “Removal and Replacement Procedures,” for  
disassembly steps.  
The Expansion Base provides the following device connections:  
Expansion cable  
S/PDIF (Sony/Philips Digital Interface) audio connector  
Audio out/Headphone jack  
Composite out  
RJ-11 (modem) connection (from wall to Expansion Base)  
RJ-11 (modem) connection (from Expansion Base to  
notebook)  
RJ-45/Ethernet port  
Six USB 2.0 connectors  
S-Video out  
Serial port  
The HP Notebook Expansion Base uses electrical fans for  
ventilation. The fans are controlled by a temperature sensor and  
are designed to turn on automatically when high temperature  
conditions exist. These conditions are affected by high external  
temperatures, system power consumption, power  
management/battery conservation configurations, and software  
applications. Exhaust air is displaced through the ventilation grill  
located on the right side, left side, and rear panel of the unit.  
ÄCAUTION: To properly ventilate the HP Notebook Expansion Base,  
allow at least a 7.6-cm (3-inch) clearance on the left and right sides of  
the unit.  
1–10  
Maintenance and Service Guide  
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2
Troubleshooting  
ÅWARNING: Only authorized technicians trained by HP should repair  
this equipment. All troubleshooting and repair procedures are detailed  
to allow only subassembly/module level repair. Because of the  
complexity of the individual boards and subassemblies, do not attempt  
to make repairs at the component level or modifications to any printed  
wiring board. Improper repairs can create a safety hazard. Any  
indication of component replacement or printed wiring board  
modification may void any warranty or exchange allowances.  
This chapter contains troubleshooting information for the  
HP Notebook Expansion Base. Carefully match the symptoms of  
the malfunction against the problem description in the  
Troubleshooting tables to avoid a misdiagnosis. Refer to  
Chapter 5 for all removal and replacement procedures.  
Follow these guidelines when troubleshooting:  
Complete the recommended actions in the order in which  
they are given.  
When the problem is resolved, do not complete the remaining  
troubleshooting steps.  
Before Replacing Parts  
When troubleshooting a problem, check the following list for  
possible solutions before replacing parts:  
Verify that cables are connected properly to the suspected  
defective part.  
Verify that all required device drivers are installed on the  
notebook.  
Maintenance and Service Guide  
2–1  
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Troubleshooting  
Problems and Solutions  
The following tables list possible problems, the possible cause of  
each problem, and the recommended solution.  
Table 2-1  
Power Problems and Solutions  
Problem  
Possible Cause  
Solution  
The blue indicator  
light does not  
come on.  
The notebook is not  
powered on.  
Turn on the notebook.  
The Expansion Base is not Verify that the AC cable is  
connected to AC power.  
properly connected to the  
Expansion Base and to an  
AC power outlet.  
The expansion cable on  
Turn off the notebook and  
the Expansion Base is not unplug the expansion cable.  
properly connected to the Then plug the expansion  
expansion connector on  
the notebook.  
cable back in to the notebook  
and turn the notebook on.  
If the above solutions are  
unsuccessful, the  
Replace the expansion  
cable. (Section 5.10)  
expansion cable may be  
damaged.  
If the above solutions are  
unsuccessful, the power  
supply may be  
Replace the power supply.  
(Section 5.6)  
malfunctioning.  
The notebook  
shuts down.  
The Expansion Base is not Plug the Expansion Base  
plugged into an AC power into an AC power outlet.  
outlet, draining the  
notebook battery pack.  
If the above solution is  
unsuccessful, the power  
supply may be  
Replace the power supply.  
(Section 5.6)  
malfunctioning.  
2–2  
Maintenance and Service Guide  
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Troubleshooting  
Table 2-2  
External Device Problems and Solutions  
Problem  
Possible Cause  
Solution  
A new device is not The device cable or power  
recognized as part cord is loose.  
of the notebook  
Test the device first by  
plugging it into the  
appropriate notebook  
connector. Note that  
composite TV out and  
serial connectors are not  
supported on the  
system.  
notebook.  
Ensure that all cables are  
securely connected to  
the device and the  
Expansion Base.  
Ensure that all power  
cords are securely  
connected to the device  
and to an electrical  
outlet.  
Device cabling is incorrect. Ensure that the device cable  
is in the correct connector on  
the Expansion Base.  
The device was connected Turn off the notebook, turn  
while the system was on.  
on the device (if applicable),  
and then turn on the  
notebook.  
Device drivers may need  
to be installed on the  
notebook.  
Install drivers according to  
the device manufacturer’s  
instructions.  
If the above solutions are  
unsuccessful, the system  
board may be  
Replace the system board.  
(Section 5.7)  
malfunctioning.  
Maintenance and Service Guide  
2–3  
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3
Illustrated Parts Catalog  
This chapter provides an illustrated parts breakdown and a  
reference for spare part numbers and option part numbers.  
3.1 Serial Number Location  
When ordering parts or requesting information, provide the  
Expansion Base serial number and model number located on  
the bottom of the base plate.  
Serial number location  
Maintenance and Service Guide  
3–1  
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Illustrated Parts Catalog  
3.2 HP Notebook Expansion Base  
Major Components  
HP Notebook Expansion Base major components  
3–2  
Maintenance and Service Guide  
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Illustrated Parts Catalog  
Table 3-1  
Spare Parts: HP Notebook Expansion Base  
Major Components  
Spare Part  
Number  
Item Description  
1
2
3
4
5
Back panel (with modem connector and cable)  
347433-001  
347434-001  
347435-001  
347431-001  
347432-001  
347436-001  
Upper chassis  
Expansion cable  
Speaker assembly  
Front tray cover  
Miscellaneous Plastics Kit (including the following  
components)  
6
Front case  
7a  
7b  
7c  
8
Rear cover  
Base enclosure  
Base plate  
Power supply and shield  
System board  
347438-001  
347437-001  
9
Maintenance and Service Guide  
3–3  
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Illustrated Parts Catalog  
HP Notebook Expansion Base miscellaneous components  
3–4  
Maintenance and Service Guide  
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Illustrated Parts Catalog  
Table 3-1  
Spare Parts: HP Notebook Expansion Base Miscellaneous  
Components  
Spare Part  
Number  
Item Description  
1
2
3
Receiver  
348088-001  
348087-001  
Wireless mouse  
Wireless keyboard  
ADP  
Australia  
Brazil  
348086-371  
Latin America  
The Netherlands  
Norway  
Poland  
Portugal  
Peoples Republic of  
China  
Russia  
Saudi Arabia  
Sweden/Finland  
Slovenia  
Spain  
Thailand  
Turkey  
Taiwan  
United Kingdom  
United States  
348086-161  
348086-331  
348086-091  
348086-241  
348086-131  
348086-011  
348086-201  
348086-121  
348086-221  
348086-081  
348086-021  
348086-051  
348086-041  
348086-151  
348086-DC1  
348086-211  
348086-D61  
348086-DD1  
348086-BB1  
348086-061  
348086-291  
348086-AD1  
Canada (Fr.)  
Czech Rep.  
Denmark  
Europe  
France  
Germany  
Greece  
Hong Kong  
Hungary  
India  
Iceland  
Israel  
Italy  
Japan  
Korea  
348086-AA1  
348086-251  
348086-171  
348086-B71  
348086-BA1  
348086-071  
348086-281  
348086-141  
348086-AB1  
348086-031  
348086-001  
Maintenance and Service Guide  
3–5  
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Illustrated Parts Catalog  
Table 3-2  
Spare Parts: HP Notebook Expansion Base  
Miscellaneous Components (not illustrated)  
Spare Part  
Number  
Item Description  
Power cord  
Australia  
Brazil  
Denmark  
Europe  
French Canada  
Israel  
India  
Italy  
Japan  
Korea  
China  
345252-011  
345252-201  
345252-081  
345252-021  
345252-121  
345252-BB1  
345252-D61  
345252-061  
345252-291  
345252-AD1  
345252-AA1  
345252-111  
345252-031  
345252-001  
Switzerland  
United Kingdom  
United States  
3–6  
Maintenance and Service Guide  
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4
Removal and Replacement  
Preliminaries  
This chapter provides essential information for proper and safe  
removal and replacement service.  
4.1 Tools Required  
You will need the following tools to complete the removal and  
replacement procedures:  
Magnetic screwdriver  
Phillips P0 screwdriver  
5.0-mm hex socket for system board standoffs  
Flat-bladed screwdriver  
Tool kit (includes connector removal tool, loopback plugs,  
and case utility tool)  
4.2 Service Considerations  
The following sections include some of the considerations that  
you should keep in mind during disassembly and assembly  
procedures.  
As you remove each subassembly from the Expansion Base,  
place the subassembly (and all accompanying screws) away from  
the work area to prevent damage.  
Maintenance and Service Guide  
4–1  
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Removal and Replacement Preliminaries  
Plastic Parts  
Using excessive force during disassembly and reassembly can  
damage plastic parts. Use care when handling the plastic parts.  
Apply pressure only at the points designated in the maintenance  
instructions.  
Cables and Connectors  
Cables must be handled with extreme care to avoid damage.  
Apply only the tension required to unseat or seat the cables  
during removal and insertion. Handle cables by the connector  
whenever possible. In all cases, avoid bending, twisting, or  
tearing cables. Ensure that cables are routed in such a way that  
they cannot be caught or snagged by parts being removed or  
replaced. Handle flex cables with extreme care; these cables  
tear easily.  
ÄCAUTION: When servicing the Expansion Base, ensure that cables  
are placed in their proper locations during the reassembly process.  
Improper cable placement can damage the Expansion Base.  
4.3 Preventing Electrostatic Damage  
Many electronic components are sensitive to electrostatic  
discharge (ESD). Circuitry design and structure determine the  
degree of sensitivity. Networks built into many integrated circuits  
provide some protection, but in many cases, the discharge  
contains enough power to alter device parameters or melt silicon  
junctions.  
A sudden discharge of static electricity from a finger or other  
conductor can destroy static-sensitive devices or microcircuitry.  
Often the spark is neither felt nor heard, but damage occurs.  
An electronic device exposed to electrostatic discharge might not  
be affected at all and can work perfectly throughout a normal  
cycle. Or the device might function normally for a while, and then  
degrade in the internal layers, reducing its life expectancy.  
4–2  
Maintenance and Service Guide  
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Removal and Replacement Preliminaries  
4.4 Packaging and Transporting  
Precautions  
Use the following grounding precautions when packaging and  
transporting equipment:  
To avoid hand contact, transport products in static-safe  
containers, such as tubes, bags, or boxes.  
Protect all electrostatic-sensitive parts and assemblies with  
conductive or approved containers or packaging.  
Keep electrostatic-sensitive parts in their containers until  
the parts arrive at static-free workstations.  
Place items on a grounded surface before removing items  
from their containers.  
Always be properly grounded when touching a sensitive  
component or assembly.  
Store reusable electrostatic-sensitive parts from assemblies in  
protective packaging or nonconductive foam.  
Use transporters and conveyors made of antistatic belts and  
roller bushings. Ensure that mechanized equipment used for  
moving materials is wired to ground and that proper materials  
are selected to avoid static charging. When grounding is not  
possible, use an ionizer to dissipate electric charges.  
Maintenance and Service Guide  
4–3  
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Removal and Replacement Preliminaries  
4.5 Workstation Precautions  
Use the following grounding precautions at workstations:  
Cover the workstation with approved static-shielding material  
(refer to Table 4-2, Static-Shielding Materials).  
Use a wrist strap connected to a properly grounded work  
surface and use properly grounded tools and equipment.  
Use conductive field service tools, such as cutters,  
screwdrivers, and vacuums.  
When using fixtures that must directly contact dissipative  
surfaces, only use fixtures made of static-safe materials.  
Keep the work area free of nonconductive materials, such as  
ordinary plastic assembly aids and Styrofoam.  
Handle electrostatic-sensitive components, parts, and  
assemblies by the case or PCM laminate. Handle these items  
only at static-free workstations.  
Avoid contact with pins, leads, or circuitry.  
Turn off power and input signals before inserting or removing  
connectors or test equipment.  
4–4  
Maintenance and Service Guide  
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Removal and Replacement Preliminaries  
4.6 Grounding Equipment and  
Methods  
Grounding equipment must include either a wrist strap or a foot  
strap at a grounded workstation.  
When seated, wear a wrist strap connected to a grounded  
system. Wrist straps are flexible straps with a minimum of  
one megohm 10% resistance in the ground cords. To  
provide proper ground, wear a strap snugly against the skin  
at all times. On grounded mats with banana-plug connectors,  
use alligator clips to connect a wrist strap.  
When standing, use foot straps and a grounded floor mat.  
Foot straps (heel, toe, or boot straps) can be used at standing  
workstations and are compatible with most types of shoes  
or boots. On conductive floors or dissipative floor mats, use  
foot straps on both feet with a minimum of one megohm  
resistance between the operator and ground. To be effective,  
the conductive strips must be worn in contact with the skin.  
Other grounding equipment recommended for use in preventing  
electrostatic damage includes:  
Antistatic tape  
Antistatic smocks, aprons, and sleeve protectors  
Conductive bins and other assembly or soldering aids  
Nonconductive foam  
Conductive tabletop workstations with ground cords of  
one megohm resistance  
Static-dissipative tables or floor mats with hard ties to  
the ground  
Field service kits  
Static awareness labels  
Maintenance and Service Guide  
4–5  
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Removal and Replacement Preliminaries  
Material-handling packages  
Nonconductive plastic bags, tubes, or boxes  
Metal tote boxes  
Electrostatic voltage levels and protective materials  
Table 4-1 shows how humidity affects the electrostatic voltage  
levels generated by different activities.  
Table 4-1  
Typical Electrostatic Voltage Levels  
Relative Humidity  
Event  
10%  
40%  
55%  
Walking across carpet  
35,000 V  
12,000 V  
6,000 V  
2,000 V  
11,500 V  
14,500 V  
26,500 V  
21,000 V  
15,000 V  
5,000 V  
800 V  
7,500 V  
3,000 V  
400 V  
Walking across vinyl floor  
Motions of bench worker  
Removing DIPS from plastic tube  
Removing DIPS from vinyl tray  
Removing DIPS from Styrofoam  
Removing bubble pack from PCB  
Packing PCBs in foam-lined box  
700 V  
400 V  
4,000 V  
5,000 V  
20,000 V  
11,000 V  
2,000 V  
3,500 V  
7,000 V  
5,000 V  
A product can be degraded by as little as 700 V.  
Table 4-2 lists the shielding protection provided by antistatic bags  
and floor mats.  
Table 4-2  
Static-Shielding Materials  
Material  
Use  
Voltage Protection Level  
Antistatic plastic  
Carbon-loaded plastic  
Metallized laminate  
Bags  
1,500 V  
7,500 V  
5,000 V  
Floor mats  
Floor mats  
4–6  
Maintenance and Service Guide  
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5
Removal and Replacement  
Procedures  
This chapter provides removal and replacement procedures.  
There are 37 screws and standoffs, in six different sizes, that must  
be removed, replaced, and loosened when servicing the  
Expansion Base. Make special note of each screw size and  
location during removal and replacement.  
Refer to Appendix C, “Screw Listing,” for detailed information  
on screw sizes, locations, and usage.  
Maintenance and Service Guide  
5–1  
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Removal and Replacement Procedures  
5.1 Serial Number  
Report the Expansion Base serial number to HP when requesting  
information or ordering spare parts. The serial number is located  
on the bottom of the Expansion Base.  
Serial number location  
5–2  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.2 Disassembly Sequence Chart  
Use the chart below to determine the section number to be  
referenced when removing Expansion Base components.  
Disassembly Sequence Chart  
# of Screws  
Section  
5.3  
Description  
Removed  
Preparing the Expansion Base for disassembly  
5.4  
Base plate  
4
2
5
5
4
4
4
2
6
5.5  
Upper chassis  
Power supply  
System board  
Front tray cover  
Back panel  
5.6  
5.7  
5.8  
5.9  
5.10  
5.11  
5.12  
Expansion cable  
Speaker assembly  
Front case  
Maintenance and Service Guide  
5–3  
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Removal and Replacement Procedures  
5.3 Preparing the HP Notebook  
Expansion Base for Disassembly  
Perform the following steps before disassembling the  
Expansion Base:  
1. If the notebook computer is in the Expansion Base,  
turn off the notebook and press the buttons on the end of  
the expansion cable 1 to disconnect the cable from the  
notebook 2.  
2. Disconnect the AC adapter and all external devices.  
The location of the expansion connector on the notebook may  
vary by notebook series and model.  
Disconnecting the expansion cable  
5–4  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.4 Base Plate  
Spare Part Number Information  
Base plate  
The base plate is included in the  
Miscellaneous Plastics Kit  
347436-001  
1. Turn the Expansion Base upside down with the front facing  
away from you.  
2. Remove the four PM2.5×17.0 screws 1 that secure the base  
plate to the base enclosure.  
3. Remove the base plate 2.  
Removing the base plate  
Reverse the above procedure to install the base plate.  
Maintenance and Service Guide  
5–5  
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Removal and Replacement Procedures  
5.5 Upper Chassis  
1. Prepare the Expansion Base for disassembly (Section 5.3).  
2. Remove the base plate (Section 5.4).  
3. Turn the Expansion Base right-side up with the rear panel  
facing you.  
4. Remove the adhesive-backed 8.0-mm diameter screw  
covers 1.  
5. Remove the two PM2.0×6.0 screws 2 that secure the rear  
cover to the base enclosure.  
Removing the rear cover screws  
5–6  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
6. Lift the front edge of the rear cover up 1 until it disengages  
from the base enclosure.  
7. Slide the rear cover toward you 2 and remove it.  
Removing the rear cover  
Maintenance and Service Guide  
5–7  
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Removal and Replacement Procedures  
8. Disconnect the following cables from the system board:  
1 4-wire cable  
2 2-wire RJ-11 modem cable  
3 50-pin cable  
4 6-wire cable  
5 4-wire power cable  
Disconnecting the cables from the system board  
5–8  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
9. Remove the two PM2.0×4.0 screws 1 that secure the upper  
chassis to the base enclosure.  
10. Swing the top edge of the upper chassis upward 2 to  
disengage it from the base enclosure.  
11. Lift the upper chassis straight up 3 and remove it.  
Removing the upper chassis  
Reverse the above procedure to install the upper chassis.  
Maintenance and Service Guide  
5–9  
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Removal and Replacement Procedures  
5.6 Power Supply  
Spare Part Number Information  
Power supply  
347438-001  
1. Prepare the Expansion Base for disassembly (Section 5.3).  
2. Remove the base plate (Section 5.4).  
3. Remove the upper chassis (Section 5.5).  
4. Turn the base enclosure upside down with the front  
facing you.  
5. While holding the power supply in place with one hand  
underneath, remove the five PM2.0×6.0 screws that secure  
the power supply to the base enclosure.  
Removing the power supply screws  
5–10  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
6. Turn the base enclosure right-side up with the rear  
facing you.  
7. On the base enclosure, disconnect the power supply cable 1  
from the system board.  
8. Lift the power supply and shield approximately one inch 2.  
9. While holding the power supply and shield, remove the  
power connector 3 from the supports in the base enclosure.  
Removing the power supply  
Reverse the above procedure to install the power supply.  
Maintenance and Service Guide  
5–11  
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Removal and Replacement Procedures  
5.7 System Board  
Spare Part Number Information  
System board  
347437-001  
1. Prepare the Expansion Base for disassembly (Section 5.3).  
2. Remove the base plate (Section 5.4).  
3. Remove the upper chassis (Section 5.5).  
4. Remove the power supply (Section 5.6).  
5. Position the base enclosure with the rear panel facing you.  
6. Remove the three PM2.0×6.0 screws 1 that secure the  
system board to the base enclosure.  
7. Use a 5.0-mm hex socket to remove the two HM5.0x9.0  
standoffs 2 on either side of the serial connector.  
Removing the system board screws and standoffs  
5–12  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
8. Swing the top left edge of the system board clockwise 1 until  
the audio connector 2 disengages from the hole 3 in the base  
enclosure.  
9. Remove the system board from the base enclosure 4.  
Removing the system board  
Reverse the above procedure to install the system board.  
Maintenance and Service Guide  
5–13  
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Removal and Replacement Procedures  
5.8 Front Tray Cover  
Spare Part Number Information  
Front tray cover  
347432-001  
1. Prepare the Expansion Base for disassembly (Section 5.3).  
2. Remove the base plate (Section 5.4).  
3. Remove the upper chassis (Section 5.5).  
4. Turn the upper chassis upside down with the docking  
connector and cable facing away from you.  
5. Cut all tie-wraps 1 that bundle the Expansion Base cables  
and secure the RJ-11 modem cable to the chassis.  
6. Remove the four PM2.0×4.0 screws 2 that secure the front  
tray cover to the chassis.  
Removing the front tray cover screws  
5–14  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
7. Turn the upper chassis right-side up with the expansion cable  
facing you.  
8. Slide the front tray cover upward and then away from you to  
remove it.  
Removing the front tray cover  
Reverse the above procedure to install the front tray cover.  
Maintenance and Service Guide  
5–15  
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Removal and Replacement Procedures  
5.9 Back Panel  
Spare Part Number Information  
Back panel with RJ-11 cable  
347433-001  
1. Prepare the Expansion Base for disassembly (Section 5.3).  
2. Remove the base plate (Section 5.4).  
3. Remove the upper chassis (Section 5.5).  
4. Remove the front tray cover (Section 5.8).  
5. Position the upper chassis right-side up with the speakers  
facing you.  
Make sure that the back panel is supported before performing the  
following steps.  
6. Remove the four PM2.0×4.0 screws 1 that secure the back  
panel to the chassis.  
7. Remove the back panel with the RJ-11 cable attached 2.  
Removing the back panel  
Reverse the above procedure to install the back panel.  
5–16  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.10 Expansion Cable  
Spare Part Number Information  
Expansion cable  
1. Prepare the Expansion Base for disassembly (Section 5.3).  
2. Remove the base plate (Section 5.4).  
3. Remove the upper chassis (Section 5.5).  
4. Remove the front tray cover (Section 5.8).  
5. Remove the back panel (Section 5.9).  
6. Turn the upper chassis right-side up with the rear facing you.  
Rotate the chassis so that the expansion cable connector is  
facing away from you.  
7. Remove the four PM2.0×2.0 screws 1 that secure the  
expansion cable clamps to the chassis.  
8. Remove the expansion cable clamps 2 and the  
expansion cable 3.  
Removing the expansion cable clamps and expansion cable  
Reverse the above procedure to install the expansion cable.  
Maintenance and Service Guide  
5–17  
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Removal and Replacement Procedures  
5.11 Speaker Assembly  
Spare Part Number Information  
Speaker assembly  
347431-001  
1. Prepare the Expansion Base for disassembly (Section 5.3).  
2. Remove the base plate (Section 5.4).  
3. Remove the upper chassis (Section 5.5).  
4. Remove the front tray cover (Section 5.8).  
Although the back panel and expansion cable are not shown in the  
figure, it is not necessary to remove them.  
5. Turn the upper chassis upside down, with the bottom facing  
you and the speaker assembly facing down.  
6. Remove the 6-wire audio control cable 1 and the 4-wire  
speaker cable 2 from the chassis hole through which they are  
routed.  
7. Remove the two PM2.0×4.0 screws 3 that secure the speaker  
assembly to the chassis.  
Removing the speaker assembly screws  
5–18  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
8. Rotate the chassis 180 degrees toward you.  
9. Slide the speaker assembly away from you 1 to disengage it  
from the chassis.  
10. Lift the edge of the speaker assembly to remove it from the  
chassis 2.  
Removing the speaker assembly  
Reverse the above procedure to install the speaker assembly.  
Maintenance and Service Guide  
5–19  
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Removal and Replacement Procedures  
5.12 Front Case  
Spare Part Number Information  
Front case (plastics kit)  
Upper chassis  
1. Prepare the Expansion Base for disassembly (Section 5.3).  
2. Remove the base plate (Section 5.4).  
3. Remove the upper chassis (Section 5.5).  
4. Remove the front tray cover (Section 5.8).  
5. Remove the speaker assembly (Section 5.11).  
6. Turn the chassis right-side up with the rear facing you. Rotate  
the top of the chassis toward you.  
7. Remove the six PM2.0×5.0 screws 1 that secure the upper  
chassis front case to the chassis.  
8. Slide the front case toward you 2 to disengage it from the  
chassis.  
9. Remove the front case 3 from the chassis.  
Removing the front case  
Reverse the above procedure to install the front case.  
5–20  
Maintenance and Service Guide  
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6
Specifications  
This chapter provides physical and performance specifications.  
Table 6-1  
HP Notebook Expansion Base  
Dimensions  
Height  
Width  
Depth  
22.8 cm  
31.8 cm  
29.8 cm  
9 in  
12.5 in  
11.75 in  
Weight  
3.5 kg  
7.5 lb  
Stand-alone power requirements  
Power supply  
18.5 V at 8 amps  
Temperature  
Operating (not writing  
optical)  
Operating (writing  
optical)  
0°C to 35°C  
5°C to 35°C  
-20°C to 60°C  
32°F to 95°F  
41°F to 95°F  
-4°F to 140°F  
Nonoperating  
Applicable product safety standards specify thermal limits for plastic  
surfaces. The notebook operates well within this range of  
temperatures.  
Relative humidity (noncondensing)  
Operating  
Nonoperating  
10% to 90%  
5% to 95%, 38.7°C (101.6°F) maximum wet bulb  
temperature  
Maintenance and Service Guide  
6–1  
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Specifications  
Table 6-2  
Internal AC Adapter  
Power supply  
160 W with PFC  
Rated input voltage  
Rated input current  
Rated frequency  
100 to 240 VAC RMS  
1.7 A RMS  
47 to 63 Hz  
6–2  
Maintenance and Service Guide  
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A
Connector Pin Assignments  
Table A-1  
RJ-45 Network Interface  
Pin  
1
Signal  
Pin  
5
Signal  
Transmit +  
Transmit –  
Receive +  
Unused  
Unused  
Receive –  
Unused  
Unused  
2
6
3
7
4
8
Maintenance and Service Guide  
A–1  
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Connector Pin Assignments  
Table A-2  
RJ-11 Modem  
Pin  
1
Signal  
Unused  
Tip  
Pin  
4
Signal  
Unused  
Unused  
Unused  
2
5
3
Ring  
6
Table A-3  
Universal Serial Bus  
Pin  
1
Signal  
+5 VDC  
Data –  
Pin  
3
Signal  
Data +  
2
4
Ground  
A–2  
Maintenance and Service Guide  
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Connector Pin Assignments  
Table A-4  
S-Video  
4
3
2
1
Pin  
1
Signal  
Pin  
3
Signal  
Ground (Y)  
Ground (C)  
Y-Luminance (Intensity)  
C-Chrominance (Color)  
2
4
Table A-5  
Audio Line-Out  
Pin  
Signal  
Pin  
Signal  
1
Audio out  
2
Ground  
Maintenance and Service Guide  
A–3  
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Connector Pin Assignments  
Table A-6  
Serial  
Pin  
1
Signal  
Pin  
6
Signal  
Carrier detect  
Receive data  
Transmit data  
Data terminal ready  
Ground  
Data set ready  
Ready to send  
Clear to send  
Ring indicator  
2
7
3
8
4
9
5
A–4  
Maintenance and Service Guide  
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Connector Pin Assignments  
Table A-7  
S/PDIF Audio Line-Out  
1
2
Pin  
Signal  
Pin  
Signal  
1
Audio signal  
2
Ground/return  
Table A-8  
Video  
1
2
Pin  
Signal  
Pin  
Signal  
1
Video signal  
2
Ground/return  
Maintenance and Service Guide  
A–5  
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B
Power Cord Set Requirements  
3-Conductor Power Cord Set  
The wide range input feature of the notebook permits it to operate  
from any line voltage from 100 to 120 or 220 to 240 volts AC.  
The power cord set shipped with the notebook meets the  
requirements for use in the country where the equipment is  
purchased.  
Power cord sets for use in other countries must meet the  
requirements of the country where the notebook is used.  
General Requirements  
The requirements listed below are applicable to all countries:  
The length of the power cord set must be at least 1.5 meters  
(5.00 feet) and a maximum of 2.0 meters (6.50 feet).  
All power cord sets must be approved by an acceptable  
accredited agency responsible for evaluation in the country  
where the power cord set will be used.  
The power cord set must have a minimum current capacity of  
10 amps and a nominal voltage rating of 125 or 250 volts AC,  
as required by each country’s power system.  
The appliance coupler must meet the mechanical  
configuration of an EN 60 320/IEC 320 Standard Sheet C13  
connector for mating with the appliance inlet on the back of  
the notebook.  
Maintenance and Service Guide  
B–1  
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Power Cord Set Requirements  
Country-Specific Requirements  
3-Conductor Power Cord Set Requirements  
Applicable Note  
Number  
Country  
Australia  
Austria  
Accredited Agency  
EANSW  
OVE  
1
1
1
2
1
1
1
1
1
3
1
1
1
1
Belgium  
Canada  
Denmark  
Finland  
CEBC  
CSA  
DEMKO  
FIMKO  
UTE  
France  
Germany  
Italy  
VDE  
IMQ  
Japan  
METI  
The Netherlands  
Norway  
KEMA  
NEMKO  
SEMKO  
SEV  
Sweden  
Switzerland  
B–2  
Maintenance and Service Guide  
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Power Cord Set Requirements  
3-Conductor Power Cord Set Requirements (Continued)  
Applicable Note  
Country  
Accredited Agency  
Number  
United Kingdom  
United States  
Notes  
BSI  
UL  
1
2
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm²  
conductor size. Power cord set fittings (appliance coupler and wall plug)  
must bear the certification mark of the agency responsible for evaluation in  
the country where it will be used.  
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,  
3-conductor. The wall plug must be a 2-pole grounding type with a NEMA  
5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.  
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark  
and registration number in accordance with the Japanese Dentori Law.  
The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm²  
conductor size. The wall plug must be a 2-pole grounding type with a  
Japanese Industrial Standard C8303 (7 A, 125 V) configuration.  
Maintenance and Service Guide  
B–3  
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C
Screw Listing  
This appendix provides specification and reference information  
for the screws used in the HP Notebook Expansion Base. All  
screws listed in this appendix are available in the Miscellaneous  
Screw Kit, spare part number 347439-001.  
Maintenance and Service Guide  
C–1  
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Screw Listing  
Table C-1  
Phillips PM2.5×17.0 Screw  
Head  
Qty. Length Thread Width  
Color  
mm  
Bronze  
4
17.0 mm 2.5 mm 6.0 mm  
Where used:  
Four screws that secure the base plate to the base enclosure  
(documented in Section 5.4)  
Phillips M2.5×17.0 screw locations  
C–2  
Maintenance and Service Guide  
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Screw Listing  
Table C-2  
Phillips PM2.0×6.0 Screw  
Head  
Color  
Qty. Length Thread Width  
mm  
Bronze 10  
6.0 mm  
2.0 mm  
4.5 mm  
Where used:  
Five screws that secure the power supply to the base enclosure  
(documented in Section 5.6)  
Phillips M2.0×6.0 screw locations  
Maintenance and Service Guide  
C–3  
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Screw Listing  
Table C-2  
Phillips PM2.0×6.0 Screw (Continued)  
Head  
Qty. Length Thread Width  
Color  
mm  
Bronze 10 6.0 mm 2.0 mm 4.5 mm  
Where used:  
Two screws that secure the rear cover to the base enclosure  
(documented in Section 5.5)  
Phillips M2.0×6.0 screw locations  
C–4  
Maintenance and Service Guide  
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Screw Listing  
Table C-2  
Phillips PM2.0×6.0 Screw (Continued)  
Head  
Qty. Length Thread Width  
Color  
mm  
Bronze 10 6.0 mm 2.0 mm 4.5 mm  
Where used:  
Three screws that secure the system board to the base enclosure  
(documented in Section 5.7)  
Phillips M2.0×6.0 screw locations  
Maintenance and Service Guide  
C–5  
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Screw Listing  
Table C-4  
HM5.0×9.0 Standoff  
Head  
Qty. Length Thread Width  
Color  
mm  
Silver  
2
9.0 mm 5.0 mm 5.0 mm  
Where used:  
Two standoffs that secure the system board to the base enclosure  
(documented in Section 5.7)  
HM5.0×9.0 screw locations  
C–6  
Maintenance and Service Guide  
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Screw Listing  
Table C-5  
Phillips PM2.0×4.0 Screw  
Head  
Color  
Qty. Length Thread Width  
mm  
Bronze 18  
4.0 mm  
2.0 mm  
4.0 mm  
Where used:  
Two screws that secure the upper chassis to the base enclosure  
(documented in Section 5.5)  
Phillips M2.0×4.0 screw locations  
Maintenance and Service Guide  
C–7  
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Screw Listing  
Table C-5  
Phillips PM2.0x4.0 Screw (Continued)  
Head  
Qty. Length Thread Width  
Color  
mm  
Bronze 18 4.0 mm 2.0 mm 4.0 mm  
Where used:  
Four screws that secure the front tray cover to the upper chassis  
(documented in Section 5.8)  
Phillips M2.0x4.0 screw locations  
C–8  
Maintenance and Service Guide  
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Screw Listing  
Table C-5  
Phillips PM2.0×4.0 Screw (Continued)  
Head  
Color  
Qty. Length Thread Width  
mm  
Bronze 18  
4.0 mm  
2.0 mm  
4.0 mm  
Where used:  
Four screws that secure the back panel to the chassis  
(documented in Section 5.9)  
Phillips M2.0x4.0 screw locations  
Maintenance and Service Guide  
C–9  
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Screw Listing  
Table C-5  
Phillips PM2.0×4.0 Screw (Continued)  
Head  
Qty. Length Thread Width  
Color  
mm  
Bronze 18 4.0 mm 2.0 mm 4.0 mm  
Where used:  
Two screws that secure the speaker assembly to the chassis  
(documented in Section 5.11)  
Phillips M2.0x4.0 screw locations  
C–10  
Maintenance and Service Guide  
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Screw Listing  
Table C-5  
Phillips PM2.0×4.0 Screw (Continued)  
Head  
Color  
Qty. Length Thread Width  
mm  
Bronze 18  
4.0 mm  
2.0 mm  
4.0 mm  
Where used:  
Six screws that secure the front case to the chassis  
(documented in Section 5.12)  
Phillips M2.0x4.0 screw locations  
Maintenance and Service Guide  
C–11  
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Screw Listing  
Table C-6  
Phillips PM2.0×2.0 Screw  
Head  
Qty. Length Thread Width  
Color  
mm  
Silver  
4
2.0 mm 2.0 mm 8 mm  
Where used:  
Four screws that secure the expansion cable brackets to the chassis  
(documented in Section 5.10)  
Phillips M2.0x2.0 screw locations  
C–12  
Maintenance and Service Guide  
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Index  
serial connector A–4  
A
AC adapter specifications 6–2  
audio line-out pin assignments  
A–3  
USB connectors A–2  
4–2  
B
back panel  
removal 5–16  
D
spare part number 3–3  
base enclosure, spare part number  
3–3  
disassembly sequence chart 5–3  
base plate  
removal 5–5  
spare part number 3–3  
C
cables, service considerations 4–2  
components  
removal 5–17  
front 1–3  
left-side 1–5  
rear 1–5  
F
right-side 1–3, 1–5  
composite jack 1–7  
connection indicator light 1–4  
connector pin assignments  
audio line-out A–3  
modem jack A–2  
network jack A–1  
RJ-11 telephone jack A–2  
front case  
removal 5–20  
spare part number 3–3  
front components 1–3  
front tray cover  
removal 5–14  
spare part number 3–3  
Maintenance and Service Guide  
Index–1  
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Index  
function 1–9  
G
grounding equipment and methods  
4–5  
spare part number 3–5  
removal preliminaries 4–1  
replacement preliminaries 4–1  
right-side components 1–3, 1–5  
location 1–7  
H
headphone jack 1–5  
K
keyboard, wireless 1–9  
L
left-side components 1–5  
location 1–7  
M
Miscellaneous Plastics Kit, spare  
part number 3–3  
S
screw listing C–1  
security cable slot 1–5, 1–8  
modem jack, pin assignments A–2  
mouse, wireless 1–9  
mute button 1–4  
N
network jack, pin assignments A–1  
location 1–7  
P
service considerations 4–1  
speaker assembly  
removal 5–18  
packing precautions 4–3  
plastic parts 4–2  
power connector 1–7  
power cord set requirements B–1  
power cord, spare part numbers  
3–6  
power supply  
removal 5–10  
spare part number 3–3  
AC adapter 6–2  
expansion base 6–1  
static shielding materials 4–6  
S-Video connector  
location 1–7  
R
rear components 1–5  
rear cover  
removal 5–6  
spare part number 3–3  
pin assignments A–3  
Index–2  
Maintenance and Service Guide  
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Index  
system board  
V
removal 5–12  
vent 1–5, 1–7, 1–8  
volume up button 1–4  
spare part number 3–3  
system board cables, removal 5–8  
T
W
tools required 4–1  
transporting precautions 4–3  
troubleshooting 2–1  
problems and solutions 2–2  
TV out, location 1–7  
spare part numbers 3–5  
workstation precautions 4–4  
U
upper chassis  
removal 5–6  
spare part number 3–3  
USB connectors  
location 1–5, 1–7  
pin assignments A–2  
Maintenance and Service Guide  
Index–3  
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