HP 1x4 USB/PS2 KVM Switch
User Guide
July 2004 (First Edition)
Part Number 372284-001
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Contents
Intended Audience...................................................................................................................................... vii
Important Safety Information..................................................................................................................... vii
HP Technical Support............................................................................................................................ix
Chapter 1
Overview ................................................................................................................................................... 1-1
Hardware Requirements............................................................................................................................ 1-2
Chapter 2
Desktop Model Hardware Installation....................................................................................................... 2-1
Performing a Cantilever Installation................................................................................................... 2-6
Chapter 3
Hot Plugging.............................................................................................................................................. 3-1
Powering Off and Restarting..................................................................................................................... 3-1
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Contents
Hotkey Setting Mode.................................................................................................................................3-3
Invoking HSM.....................................................................................................................................3-3
Alternate Port Switching Keys............................................................................................................3-4
Listing Hotkey Settings.......................................................................................................................3-5
Sun Keyboard......................................................................................................................................3-6
Chapter 4
Before You Begin ......................................................................................................................................4-1
Chapter 5
Troubleshooting
Appendix A
Regulatory Model Number .......................................................................................................................A-1
Federal Communications Commission Notice .........................................................................................A-1
Class A Equipment.............................................................................................................................A-1
Class B Equipment .............................................................................................................................A-2
Declaration of Conformity for Products Marked with the FCC Logo, United States Only ...............A-2
Modifications......................................................................................................................................A-2
Cables.................................................................................................................................................A-3
Canadian Notice (Avis Canadien).............................................................................................................A-3
Class A Equipment.............................................................................................................................A-3
Class B Equipment .............................................................................................................................A-3
European Union Regulatory Notice..........................................................................................................A-3
Japanese Notice.........................................................................................................................................A-5
Power Cord Statement for Japan ........................................................................................................A-5
Korean Notice...........................................................................................................................................A-5
Class A Equipment.............................................................................................................................A-5
Class B Equipment .............................................................................................................................A-6
BSMI Notice.............................................................................................................................................A-6
Appendix B
Preventing Electrostatic Damage.............................................................................................................. B-1
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Contents
Appendix C
Specifications
Index
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About This Guide
This guide provides information for installation and operation of the switch.
Intended Audience
This guide is intended for individuals requiring information about the use of switches.
Important Safety Information
Before installing this product, read the Important Safety Information document provided.
Symbols on Equipment
The following symbols may be placed on equipment to indicate the presence of potentially
hazardous conditions.
WARNING: This symbol, in conjunction with any of the following symbols, indicates
the presence of a potential hazard. The potential for injury exists if warnings are not
observed. Consult your documentation for specific details.
This symbol indicates the presence of hazardous energy circuits or electric shock
hazards. Refer all servicing to qualified personnel.
WARNING: To prevent injury from electric shock hazards, do not open this enclosure.
Refer all maintenance, upgrades, and servicing to qualified personnel.
This symbol indicates that the component exceeds the recommended weight for
one individual to handle safely.
WARNING: To prevent personal injury or damage to the equipment, observe
local occupational health and safety requirements and guidelines for manual
material handling.
Weight in kg
Weight in lb
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About This Guide
Rack Stability
WARNING: To prevent personal injury or damage to the equipment, verify that:
•
•
•
•
•
The leveling feet are extended to the floor.
The full weight of the rack rests on the leveling feet.
The stabilizing feet are attached to the rack if it is a single-rack installation.
The racks are coupled together if it is a multiple-rack installation.
Only one component is extended at a time. A rack may become unstable if more
than one component is extended for any reason.
Symbols in Text
These symbols can be found in the text of this guide. They have the following meanings.
WARNING: Text set off in this manner indicates that failure to follow directions in the
warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in
damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information.
Text Conventions
This document uses the following conventions:
•
Italic type is used for complete titles of published guides or variables. Variables include
information that varies in system output, in command lines, and in command parameters
in text.
•
Bold type is used for emphasis, for onscreen interface components (window titles, menu
names and selections, button and icon names, and so on), and for keyboard keys.
• Monospace typefaceis used for command lines, code examples, screen displays,
error messages, and user input.
•
Sans serif typeface is used for uniform resource locators (URLs).
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About This Guide
Getting Help
If you have a problem and have exhausted the information in this guide, further information
and other help is available in the following locations.
HP Technical Support
Have the following information available before you call:
•
•
•
•
•
•
•
•
Technical support registration number (if applicable)
Product serial number
Product model name and number
Applicable error messages
Add-on boards or hardware
Third-party hardware or software
Operating system type and revision level
Power management software type and version
HP Website
For information on this product as well as the latest drivers, firmware, and service packs, go
options/list.html#console.
HP Authorized Reseller
For the name of your nearest HP authorized reseller:
•
•
•
In the United States, call 1-800-345-1518.
In Canada, call 1-800-263-5868.
Elsewhere, refer to the HP website for locations and telephone numbers.
Reader’s Comments
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1
Introduction
Overview
Features
The HP 1x4 USB/PS2 KVM Switch is a four-port keyboard, video, and mouse (KVM) switch
combined with a two-port USB hub. As a KVM switch, four computers can be accessed from
a single keyboard, mouse, and monitor console. Keyboard and mouse data can be transferred
to the computers using a USB connection, or with the traditional PS/2 connection. If a USB
connection is used, the two-port USB hub is available to each of the computers, allowing
each computer to access any peripherals connected to the hub on a one-computer-at-a-time
basis.
•
•
Dual-function KVM/USB switch
Ability to control four computers and two additional USB devices with one console
NOTE: Both USB peripheral ports on the switch rear panel will not function unless USB KVM
cables are used. Cable sets with USB connectors are available for order from the HP website at
•
Dual-interface support—PS/2 or USB keyboard and mouse data transport for PC
compatible computers
NOTE: Macintosh and Sun computers must use the USB cable connection. Cable sets with USB
connectors are available for order from the HP website at
•
•
•
•
•
•
•
•
Independent (asynchronous) switching of KVM and peripheral USB ports
Fully compliant with the USB 1.1 specification; supports transfer rates of 1.5 to 12 Mb/s
Computer selection available using front panel switches or hotkeys
LED display for easy status monitoring
Auto Scan mode for monitoring all computers
Complete keyboard emulation for error-free booting
Superior video quality: 2048 x 1536; bi-directional data display channel (DDC2B)
Switch refresh rate of 60 Hz
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Introduction
•
•
Easy installation; no software required
Hot pluggable—Add or remove computers for maintenance without powering down the
switch
•
Microsoft® Windows® 98SE/ME, Windows 2000, Windows XP, Mac OS 8.6 or higher,
Solaris, and Linux host systems supported
Hardware Requirements
The console requires:
•
•
•
A VGA, SVGA, or Multisync monitor capable of the highest resolution that will be used
on any computer in the installation
A USB style mouse or a PS/2 style mouse with the included PS/2-to-USB interface
adapter
A USB style keyboard or a PS/2 style keyboard with the included PS/2-to-USB interface
adapter
Each computer requires:
•
•
A VGA, SVGA, or Multisync card
PS/2 keyboard and mouse ports
Only custom cable sets specifically designed to work with the switch can be used to link to
the computers. Two PS/2 cables with audio connectors (Desktop model) or four PS/2 cables
without audio connectors (Rackmount model) are provided with the switch.
The switch also supports computers that use USB connectors to transfer keyboard and mouse
data. Cable sets with USB connectors are available for order from the HP website at
NOTE: The switch USB hub function only works with USB cable set connections. It will not work with
PS/2 cable set connections.
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Introduction
Front Panel
Figure 1-1: Front panel
Item
1
Description
Function
Port
selection
switches
•
Press a switch for longer than 2 seconds to bring the KVM focus, USB
peripherals, and audio focus to the computer attached to the
corresponding port.
•
•
Press a switch for less than 2 seconds to bring only the KVM focus to
the computer attached to the corresponding port.
Press switches 1 and 2 simultaneously for 2 seconds to start Auto
Scan mode. For more information on Auto Scan mode, refer to “Auto
Scanning” in chapter 3 of this guide.
•
Press switches 3 and 4 simultaneously for 2 seconds to perform a
keyboard and mouse reset.
2
Port LEDs
The Port LEDs are built into the Port Selection Switches. The upper LEDs
are the KVM Port LEDs. The lower LEDs are the USB LEDs.
KVM Port LEDs
•
•
•
Dim orange—I ndicates that the computer attached to the
corresponding port is currently online
Bright orange—Indicates tha t the computer attached to the
corresponding port is selected for the KVM focus
Flashing orange—Indic ates that the computer attached to the
corresponding port is being accessed under Auto Scan mode
USB LEDs
•
Dim green—In dicates that there is a USB cable connection to the
computer
•
Bright green—I ndicates that the computer attached to the
corresponding port has access to the USB peripherals
3
USB console
ports
Connectors used for attaching a USB keyboard and mouse or the
PS/2-to-USB interface adapter.
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Introduction
Rear Panel
Figure 1-2: Rear panel
Item
Description
Function
1
Console audio jacks
Connectors used for attaching the cables for the console
microphone and speakers. Each jack is marked with the
appropriate icon.
2
3
4
USB hub peripheral ports
Firmware upgrade switch
Firmware upgrade port
Connectors used for attaching USB peripherals, such as
printers and scanners.
During normal operation, the firmware upgrade switch must be
in the NORMAL position.
The RJ-11 firmware upgrade cable plugs into this connector.
For more information on upgrading the firmware, refer to
chapter 4 of this guide.
5
6
Power jack
Monitor port
Connector used for attaching the cable for external power.
Connector used for attaching the video cable for the console
monitor.
7
CPU ports
Connectors used for attaching the custom cable sets that link
the switch to the computers. Each CPU port includes a
microphone jack, speaker jack, and KVM data connector.
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2
Installation
Desktop Model Hardware Installation
CAUTION: To prevent damage to the equipment:
•
•
Power down all devices before connecting.
Be sure that all devices are properly grounded.
1. Connect the console mouse and keyboard by doing one of the following:
— Connect the USB mouse (1) and keyboard (2) to the USB ports on the switch front
panel.
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Installation
— Connect the PS/2-to-USB interface adapter to the console USB keyboard port on the
switch front panel. Connect the PS/2 style mouse and keyboard to the appropriate
ports on the adapter.
IMPORTANT: If a USB mouse and USB keyboard are connected to the USB keyboard port on the
switch front panel, do not use the PS/2-to-USB interface adapter to connect a second keyboard
and mouse. Only use the rear panel USB ports to connect USB peripherals.
2. Connect the console speakers (1), microphone (2), and monitor (3) to the appropriate
ports on the switch rear panel.
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Installation
3. Plug the CPU connector on the KVM cable (3) into any available KVM socket in the
CPU port section on the switch rear panel. Plug the accompanying microphone connector
(2) and speaker connector (1) into the corresponding jacks.
NOTE: The cables that ship with the Rackmount model do not include audio jacks.
4. Plug the PS/2 mouse connector (1), the PS/2 keyboard connector (2), the microphone
connector (3), the speaker connector (4), and the video connector (5) on the KVM cable
into their respective ports on the computer. Be sure that each plug corresponds to its
intended CPU port socket.
NOTE: The cables that ship with the Rackmount model do not include audio jacks.
NOTE: The switch also supports computers that use USB connectors to transfer keyboard and
mouse data. Cable sets with USB connectors are available for order from the HP website at
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Installation
5. Connect external power to the power jack on the switch rear panel using the AC adapter
that came in your kit. Connect the AC power adapter plug to a grounded utility power
source (Desktop models), or connect the appropriate jumper cord between the AC adapter
and an uninterruptible power system (UPS) or a power distribution unit (PDU)
(Rackmount model).
6. Power up the connected computers.
Rackmount Model Hardware Installation
CAUTION: To prevent damage to the equipment:
•
•
Power down all devices before connecting.
Be sure that all devices are properly grounded.
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Installation
Performing a Side-Mount Installation
1. Remove the eight screws, four on each side, from the switch.
2. Attach the 0U brackets to the switch, using the screws you removed.
3. Install two cage nuts into the side-mount bracket U locations, and secure the switch to the
rails using two M-6 screws, one on each side.
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Installation
Performing a Cantilever Installation
1. Remove the eight screws, four on each side, from the switch.
2. Attach the 1U brackets to the switch, using six of the screws you removed, three on each
side.
3. Do one of the following:
— Install two clip nuts, one on each side of the rack.
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Installation
— Install two cage nuts, one on each side of the rack.
4. Secure the switch to the rails, using the appropriate screws.
Cabling the Switch
Connect the switch cables as described in “Desktop Model Hardware Installation.”
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3
Operation
Hot Plugging
The switch supports USB hot plugging. Components can be removed and added back into the
installation by unplugging their cables from the CPU ports without the need to shut down the
unit.
Powering Off and Restarting
To power off and restart the switch:
1. Disconnect all of the computers from the switch.
2. Disconnect the external power cable from the switch rear panel.
3. Wait 10 seconds, then plug the external power cable back into the switch rear panel.
4. After the switch is powered up, reconnect the computers.
Port Numbering
Each CPU port on the switch is assigned a port number. The port numbers are marked on the
switch rear panel. The Port ID of a computer is the same as the CPU port number to which it
is connected. For example, a computer connected to CPU port 3 has a Port ID of 3.
The Port ID is used to specify which computer gets the KVM focus, USB peripherals, and
audio focus with the hotkey port selection method.
Hotkey Operation
The switch provides an extensive, easy-to-use, hotkey function that makes it convenient to
control and configure the KVM installation from the console keyboard. Hotkeys provide
asynchronous (independent) switching of the KVM focus, USB peripherals, and audio focus.
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Operation
Port Switching
describe the actions that each key combination performs.
NOTE: If using the Scroll Lock key conflicts with other programs running on the computer, the Ctrl
key can be used instead. To use the Ctrl key, refer to “Alternate Port Switching Keys” in this chapter.
Table 3-1: Cycling Through Ports
Hotkey
Action
Scroll Lock
Scroll Lock
Enter
Switches KVM focus, audio focus, and USB peripherals from the port
that currently has the KVM focus to the next port on the installation.
The KVM focus, audio focus, and USB peripherals all go to this port
even if they were initially on different ports.
K Enter
U Enter
S Enter
Switches KVM focus to the next port on the installation. The USB
peripherals and audio focus remain unchanged.
Switches USB peripherals to the next port on the installation. The KVM
focus and audio focus remain unchanged.
Switches audio focus to the next port on the installation. The KVM
focus and USB peripherals remain unchanged.
Table 3-2: Selecting a Port
Hotkey
Action
Scroll Lock
Scroll Lock
n Enter
Switches KVM focus, audio focus, and USB peripherals to port n
n K Enter
Switches KVM focus to port n
n U Enter
Switches USB peripherals to port n
n S Enter
Switches audio focus to port n
n K U Enter
n K S Enter
n S U Enter
n K S U Enter
Switches KVM focus and USB peripherals to port n
Switches KVM focus and audio focus to port n
Switches audio focus and USB peripherals to port n
Switches KVM focus, audio focus, and USB peripherals to port n
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Operation
Auto Scanning
The Auto Scan feature automatically cycles the KVM focus through the computer ports at
regular intervals. This feature enables you to monitor the computer activity without having to
switch from port to port manually.
Table 3-3: Auto Scanning
Hotkey
A Enter
Action
Scroll Lock
Scroll Lock
Starts Auto Scan. The KVM focus cycles from port to port at
5-second intervals.
A n Enter
Starts Auto Scan. The KVM focus cycles from port to port at
n-second intervals, between 1 and 99.
To exit Auto Scan mode, press the ESC key or the spacebar.
Hotkey Setting Mode
Hotkey Setting Mode (HSM) is used to set up the switch configuration. All operations begin
with invoking HSM.
Invoking HSM
1. Press and hold the Num Lock key.
2. Press the minus key.
NOTE: If the minus key is not released within 0.5 second, hotkey invocation is canceled.
3. Release the Num Lock key.
Ordinary keyboard and mouse functions are suspended, and only hotkey compliant
keystrokes and mouse clicks described in this chapter can be input.
When HSM is active, the Caps Lock and Scroll Lock LEDs flash in succession to indicate
that HSM is in effect. The LEDs stop flashing and revert to normal status upon exiting HSM.
At the conclusion of some hotkey operations, you automatically exit Hotkey mode. With
some operations, you must exit manually. To exit HSM manually, press the Esc key or the
Spacebar.
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Operation
Alternate HSM Invocation Keys
An alternate set of HSM invocation keys is provided in case the default set conflicts with
programs running on the computers. To switch to the alternate HSM invocation set:
1. Invoke HSM as described in the “Invoking HSM” section in this chapter.
2. Press the H key.
The HSM invocation keys become the Ctrl key (instead of Num Lock) and the F12 key
(instead of minus).
NOTE: To revert back to the original HSM invocation keys, invoke HSM, then press the H key again.
Alternate Port Switching Keys
The port switching activation keys can be changed from pressing the Scroll Lock key twice
to pressing the Ctrl key twice. To change the port switching activation keys:
1. Invoke HSM as described in the “Invoking HSM” section in this chapter.
2. Press the T key.
NOTE: To revert back to the original method, invoke HSM, then press the T key again.
Keyboard Operating Platform
The switch default port configuration is for a PC-compatible keyboard operating platform. If
your requirements call for different port settings (you have a Macintosh or Sun system
attached to a port), you can change the keyboard operating platform configuration for that
port.
To change the configuration:
1. Bring the KVM focus to the port you want to set.
2. Invoke HSM as described in the “Invoking HSM” section in this chapter.
you automatically exit HSM.
Table 3-4: Keyboard Operating Platform Function Keys
Function Key
Operation
F1
F2
F3
Sets the PC compatible keyboard operating platform.
Sets the Macintosh keyboard operating platform.
Sets the Sun keyboard operating platform.*
* The first time that the Sun system runs from a port, you must configure its port for the Sun
keyboard operating platform before you power on the system. Otherwise, the Sun system will not
start.
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Operation
Listing Hotkey Settings
1. Invoke HSM as described in the “Invoking HSM” section in this chapter.
2. Press the F4 key.
3. Open a text editor or word processor, and use the Paste function to display the settings.
USB Reset
If the USB peripherals lose focus and must be reset:
1. Invoke HSM as described in the “Invoking HSM” section in this chapter.
2. Press the F5 key.
Hotkey Beeper Control
The beeper can be toggled on and off. To toggle the beeper:
1. Invoke HSM as described in the “Invoking HSM” section in this chapter.
2. Press the B key.
The beeper toggles on or off. The command line displays Beeper Onor Beeper Offfor
1 second, then the message disappears and you automatically exit Hotkey mode.
Disabling Port Switching Keys
1. Invoke HSM as described in the “Invoking HSM” section in this chapter.
2. Press the X key.
3. Press the Enter key.
NOTE: This procedure is a toggle. To enable the port switching keys, repeat steps 1 and 2.
Restoring Default Settings
To reset the switch to the default hotkey settings:
1. Invoke HSM as described in the “Invoking HSM” section in this chapter.
2. Press the R key.
3. Press the Enter key.
All hotkey settings return to the factory default settings.
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Operation
HSM Summary Table
corresponding function.
Table 3-5: Hotkey Summary
Key
H
Function
Toggles between the default and alternate HSM invocation keys
Toggles between the default and alternate port switching keys
Sets the PC-compatible keyboard operating platform
Sets the Macintosh keyboard operating platform
T
F1
F2
F3
F4
Sets the Sun keyboard operating platform
Lists the current hotkey settings using the Paste function of a text editor or
word processor
F5
Performs a USB reset
B
Toggles the beeper on and off
X [Enter]
R [Enter]
Enables or disables the port switching keys
Resets the hotkey settings to their default status
Keyboard Emulation
Sun Keyboard
The PC-compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard
when the Ctrl key is used in conjunction with other keys. The corresponding functions are
shown in the Table 3-6.
NOTE: To use the key combinations, press the Ctrl key, then press the activation key.
Table 3-6: Sun Keyboard Emulation
PC Keyboard
Ctrl T
Sun Keyboard
Stop
Ctrl F2
Again
Ctrl F3
Props
Ctrl F4
Undo
Ctrl F5
Front
Ctrl F6
Copy
Ctrl F7
Open
continued
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Operation
Table 3-6: Sun Keyboard Emulation continued
PC Keyboard
Ctrl F8
Ctrl F9
Ctrl F10
Ctrl 4
Sun Keyboard
Paste
Find
Cut
e
Ctrl H
Help
Ctrl 1
Mult
Ctrl 2
V_DN
V_UP
Compose
Ctrl 3
Win
Macintosh Keyboard
The PC-compatible (101/104 key) keyboard can emulate the functions of the Macintosh
keyboard. The emulation mappings are listed in Table 3-7.
NOTE: When using key combinations, press the first key, then press the second key.
Table 3-7: Macintosh Keyboard Emulation
PS/2 Keyboard
Shift
Macintosh Keyboard
Shift
Ctrl
Ctrl
a
Win
Ctrl 4
S
Alt
L Alt/Option
F13
Prt_Sc
Scroll Lock
Desktop Menu
Enter
F14
=
Return
Delete
Help
F15
Back Space
Ins
Ctrl Win
Ctrl 1
Mult
Ctrl 2
V_DN
V_UP
Ctrl 3
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4
Firmware Upgrade Utility
The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth,
automated process for upgrading the switch firmware. New firmware upgrade packages are
posted on the HP website as new firmware revisions become available at
Before You Begin
1. From a computer that is not part of the KVM installation, go to the HP website and
download the firmware upgrade package to the computer.
2. Power off the switch.
a. Unplug the KVM cables from the back of the switch.
b. Unplug the power cable from the power jack on the switch rear panel.
3. Use the RJ-11 firmware upgrade cable provided with the unit to connect a COM port on
the computer used in step 1 to the Firmware Upgrade port on the switch rear panel.
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Firmware Upgrade Utility
4. Slide the Firmware Upgrade Switch to the UPGRADE position.
5. Power on the switch by plugging in one of the KVM cables. The switch front panel LEDs
flash to indicate that it is in Firmware Upgrade mode.
CAUTION: Do not attempt to operate the switch during the firmware upgrade process.
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Firmware Upgrade Utility
Starting the Upgrade
1. Run the downloaded Firmware Upgrade Package file by double-clicking the file icon, or
by opening a command line and entering the full path to the file. The Firmware Upgrade
Utility Welcome screen appears.
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Firmware Upgrade Utility
2. Read the License Agreement, and select the I Agree radio button. Click Next to continue.
The Firmware Upgrade Utility Main screen appears.
The Utility inspects your installation. All the devices capable of being upgraded by the
package are listed in the Device List panel.
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Firmware Upgrade Utility
3. Select the device to upgrade from the list. A description appears in the Device
Description panel.
4. Select the Check Firmware Version checkbox to have the utility compare the device
firmware version with the upgrade files. A message appears if the firmware version of the
device is higher than the upgrade version, and you have the option to continue or cancel
the upgrade.
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Firmware Upgrade Utility
5. Click Next to perform the upgrade. As the Upgrade proceeds, status messages appear in
the Status Messages panel, and the progress toward completion is shown on the Progress
bar.
After the upgrade has completed, a screen appears to inform you that the procedure was
successful.
NOTE: If the Upgrade Succeeded screen does not appear, the upgrade failed to complete, and
you should repeat the upgrade procedure.
6. Click Finish to close the Firmware Upgrade Utility.
7. Power off the switch by unplugging the KVM cable that you connected to the switch rear
panel in step 5 of the “Before You Begin” section.
8. Disconnect the RJ-11 firmware upgrade cable.
4-6
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5
Troubleshooting
Table 5-1: Troubleshooting
Symptom
Possible Cause
Action
The switch exhibits
erratic behavior.
The switch is not
receiving enough power.
Connect the switch to external power. If the
switch is already connected to external power,
verify that the power connections match the
system specifications, and that all cables are
plugged in and functioning properly.
The keyboard or
mouse is not
responding.
The keyboard or mouse
must be reset.
Press and hold port selection switches 3 and 4
for 2 seconds.
Unplug the cables from the console ports, then
reconnect the cables.
There is no connection
to the computer.
Be sure that the cable between the computer
and the switch is properly connected.
The switch must be
reset.
Disconnect all the devices cables from the
switch, power off the KVM switch, wait 10
seconds, then reconnect the cables to power
up the switch.
USB devices are not
responding.
The USB ports must be
reset.
Unplug the device USB cables from the switch
rear panel, then reconnect the cables.
Use the USB Reset hotkey combination to
reset the USB ports. Refer to the “USB Reset”
section in chapter 3 for more information.
A device not
recognized message
appears in Windows
There is a Windows
timing problem.
1. Unplug the KVM cable from the computer
USB port.
2. Open Windows System Settings, and
remove the Unknown Device entry.
3. Reconnect the KVM cable.
continued
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Troubleshooting
Table 5-1: Troubleshooting continued
Symptom
Possible Cause
Action
A Sun system does
not start.
The CPU port is not
configured correctly.
The first time that a Sun system runs from a
port, you must configure its port for the Sun
keyboard operating platform before you power
on the system, or the Sun system will not start.
Refer to the “Keyboard Operating Platform”
section in chapter 3 for more information.
The switch does not
operate.
The Firmware Upgrade
Switch is in the wrong
position.
Be sure that the Firmware Upgrade Switch is in
the NORMAL position.
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A
Regulatory Compliance Notices
Regulatory Model Number
For the purpose of regulatory compliance certifications and identification, this product has
been assigned a unique regulatory model number. The regulatory model number can be found
on the product nameplate label, along with all required approval markings and information.
When requesting compliance information for this product, always refer to this regulatory
model number. The regulatory model number is not the marketing name or model number of
the product.
Federal Communications Commission Notice
Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has
established Radio Frequency (RF) emission limits to provide an interference-free radio
frequency spectrum. Many electronic devices, including computers, generate RF energy
incidental to their intended function and are, therefore, covered by these rules. These rules
place computers and related peripheral devices into two classes, A and B, depending upon
their intended installation. Class A devices are those that may reasonably be expected to be
installed in a business or commercial environment. Class B devices are those that may
reasonably be expected to be installed in a residential environment (for example, personal
computers). The FCC requires devices in both classes to bear a label indicating the
interference potential of the device as well as additional operating instructions for the user.
The FCC rating label on the device shows the classification (A or B) of the equipment.
Class B devices have an FCC logo or FCC ID on the label. Class A devices do not have an
FCC logo or FCC ID on the label. After the Class of the device is determined, refer to the
corresponding statement in the following sections.
Class A Equipment
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case the user will be required to correct the interference at
personal expense.
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Regulatory Compliance Notices
Class B Equipment
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit that is different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio or television technician for help.
Declaration of Conformity for Products Marked with the FCC Logo, United
States Only
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
For questions regarding your product, contact us by mail or telephone:
•
Hewlett-Packard Company
P. O. Box 692000, Mail Stop 530113
Houston, Texas 77269-2000
•
1-800-652-6672 (For continuous quality improvement, calls may be recorded or
monitored.)
For questions regarding this FCC declaration, contact us by mail or telephone:
•
Hewlett-Packard Company
P. O. Box 692000, Mail Stop 510101
Houston, Texas 77269-2000
•
1-281-514-3333
To identify this product, refer to the part, series, or model number found on the product.
Modifications
The FCC requires the user to be notified that any changes or modifications made to this
device that are not expressly approved by Hewlett-Packard Company may void the user’s
authority to operate the equipment.
A-2
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Regulatory Compliance Notices
Cables
Connections to this device must be made with shielded cables with metallic RFI/EMI
connector hoods to maintain compliance with FCC Rules and Regulations.
Canadian Notice (Avis Canadien)
Class A Equipment
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le
matériel brouilleur du Canada.
Class B Equipment
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le
matériel brouilleur du Canada.
European Union Regulatory Notice
This product complies with the following EU Directives:
•
•
Low Voltage Directive 73/23/EEC
EMC Directive 89/336/EEC
CE Compliance of this product is valid only if powered with the correct HP-provided and CE
marked AC adapter.
If this product has telecommunication functionality, it also complies with the essential
requirements of:
•
R&TTE Directive 1999/5/EC
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Regulatory Compliance Notices
*For a notified body number refer to the product regulatory label.
Compliance with these directives implies conformity to harmonized European standards
(European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-
Packard for this product or product family.
The telecommunications functionality of this product may be used in the following EU and
EFTA countries:
Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany,
Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg,
Malta, Netherlands, Norway, Poland, Portugal, Slovak Republic, Slovenia, Spain, Sweden,
Switzerland, and United Kingdom.
Notice for Use in France and Italy
Italy:
E'necessaria una concessione ministeriale anche per l'uso del prodotto. Verifici per favore con
il proprio distributore o direttamente presso la Direzione Generale Pianificazione e Gestione
Frequenze.
License required for use. Verify with your dealer or directly with General Direction for
Frequency Planning and Management (Direzione Generale Pianificazione e Gestione
Frequenze).
France:
L'utilisation de cet equipement (2.4GHz Wireless LAN) est soumise a certaines restrictions:
Cet equipement peut etre utilise a l'interieur d'un batiment en utilisant toutes les frequences de
2400 a 2483.5MHz (Chaine 1-13). Pour une utilisation en environement exterieur, vous devez
utiliser les frequences comprises entre 2454-2483.5MHz (Chaine 10-13). Pour les dernieres
For 2.4 GHz Wireless LAN operation of this product certain restrictions apply: This product
may be used indoor for the entire 2400-2483.5 MHz frequency band (channels 1-13). For
outdoor use, only 2454-2483.5 MHz frequency band (channels 10-13) may be used. For the
Notice for products incorporating 5GHz Wireless LAN devices
Frequency availability for 802.11a or 802.11h Wireless LAN is not currently harmonized
throughout the European Union. For compliance requirements, users should verify with their
supplier, local HP office or Telecommunications authority.
A-4
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B
Electrostatic Discharge
Preventing Electrostatic Damage
A discharge of static electricity from a finger or other conductor can damage system boards
or other static-sensitive devices. This type of damage can reduce the life expectancy of the
device.
To prevent electrostatic damage when setting up the system or handling parts:
•
•
Avoid hand contact by transporting and storing products in static-safe containers.
Keep electrostatic-sensitive parts in their containers until they arrive at static-free
workstations.
•
•
•
Place parts on a grounded surface before removing them from their containers.
Avoid touching pins, leads, or circuitry.
Always be properly grounded when touching a static-sensitive component or assembly.
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Electrostatic Discharge
Grounding Methods
There are several methods for grounding. Use one or more of the following methods when
handling or installing electrostatic-sensitive parts:
•
•
Use a wrist strap connected by a ground cord to a grounded workstation or computer
chassis. Wrist straps are flexible straps with a minimum of 1 megohm 10% resistance
in the ground cords. To provide proper ground, wear the strap snugly against the skin.
Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on
both feet when standing on conductive floors or dissipating floor mats.
•
•
Use conductive field service tools.
Use a portable field service kit with a folding static-dissipating work mat.
If you do not have any of the suggested equipment for proper grounding, have an authorized
reseller install the part
For more information on static electricity, or assistance with product installation, contact your
authorized reseller.
B-2
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C
Specifications
Table C-1: Switch Specifications
Function
Specification
Computer connections
CPU port selection
4
Front panel switches; hotkey
Hotkey
USB port selection
Online LEDs
4 (Orange)
USB Link LEDs
4 (Green)
Console keyboard connectors
Console mouse connectors
Console video connectors
Console audio connectors
1 USB Type A
1 USB Type A
1 HDB — 15 fe male
1 Stereo port
1 Microphone port
4 SPDB — 15 female
4 Stereo ports
CPU KVM data connectors
CPU audio connectors
4 Microphone ports
2 USB Type A
USB peripherals
Firmware upgrade
Power adapter
Scan interval
1 RJ-11socket
1 DC 5V jack
1 – 99 seco nds (5 second default)
Up to 2048 x 1536
1280mA
Resolution
Power consumption
Operating temperature
Storage temperature
Humidity
0° – 50 ° C (32° – 122 ° F)
-20° – 60 ° C (-4° – 140 ° F)
0 – 80% R H
Housing
Metal
Weight
0.70 kg (1.88 lb)
20 x 7.45 x 4.2 cm (7.87 x 2.93 x 1.65 in)
Dimensions (L x W x H)
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Index
RJ-11 firmware upgrade cable 4-1
0
1
D
A
dimensions C-1
attaching
Auto Scan
E
external power
B
brackets
connecting 2-4
F
C
FCC notices
features 1-1
Federal Communications Commission notices See
FCC notices
firmware upgrade cable, connecting 4-1
Firmware Upgrade Switch
location 1-4
firmware upgrade utility
downloading 4-1
starting 4-3
cables
connecting 2-1
components
computer
connecting 2-3
requirements 1-2
connecting
computers 2-3
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Index
G
L
grounding methods to prevent electrostatic
damage B-2
LEDs 1-3
length C-1
H
M
hardware requirements 1-2
height C-1
microphone
help
connecting 2-2
monitor
connecting 2-2
mouse
HP website ix
technical support telephone numbers ix
hotkey operation 3-1
hotkey setting mode
connector 1-3
resetting 1-3
alternate keys 3-4
invoking 3-3
N
HP website ix
numbering ports 3-1
O
HSM See hotkey setting mode
operation 3-1
overview 1-1
I
installing
P
0U configuration 2-5
1U configuration 2-6
rackmount model 2-4
panels
front 1-3
peripherals
connectors 1-4
resetting 3-5
ports
J
jacks
CPU 1-4
monitor 1-4
console audio 1-4
power 1-4
numbering 3-1
USB hub 1-4
K
keyboard
connector 1-3
resetting 1-3
Index-2
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Index
symbols
R
rack installation
electric shock vii
weight vii
0U configuration 2-5
1U configuration 2-6
regulatory compliance notices
BSMI A-6
T
cables A-3
Canadian A-3
troubleshooting 5-1
Japanese A-5
resetting
U
USB hub ports 1-4
utility, firmware upgrade
downloading 4-1
starting 4-3
S
specifications C-1
Sun keyboard 3-6
W
weight C-1
width C-1
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