HP ENVY 120 e-All-in-One series
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Contents
HP ENVY 120 e-All-in-One series Help.............................................................................................................................3
How do I?............................................................................................................................................................................9
1
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Index........................................................................................................................................................................................59
2
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Chapter 1
4
HP ENVY 120 e-All-in-One series Help
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Chapter 2
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3
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Transparent Lid
Scanner glass
Scanning surface
Access door (closed)
USB flash drive slot
Memory card slots
Camera icon. Indicates the location of the photo and memory device slots
Paper path cover
Print cartridge carriage
10 Print cartridges (installed)
11 Output tray extender. Comes out automatically when printing or copying, then stows automatically.
12 On button. Touch once to turn on or turn off your printer. When the printer is off, a small amount of power is still used. To
completely remove power, turn off the printer, then unplug the power cord.
Printer access door (open)
13 Wireless LED
14 Paper tray button. Opens the paper tray. Touch the button to open or close the tray.
15 Color graphics display (also referred to as the display)
16 Paper tray (closed)
17 Squeeze buttons for removing paper path cover
18 Front panel
19 Paper-width guides
20 Paper tray (out)
21 Port for connecting the printer to a computer with a USB cable. Some features are only available with a wireless network
connection.
22 Power connection. Use only the power cord supplied by HP.
6
Get to know the HP ENVY 120 series
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Control panel features
The touch screen display shows menus, photos, and messages. You can touch and drag your finger horizontally
to scroll through photos and vertically through list menus.
1
Display: The touch screen display shows menus, photos, and messages. You can flick horizontally through photos and
vertically through list menus.
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3
Home: Returns to the Home screen (the default screen when you turn on the product.
Web Services: Opens the Web Services menu, which displays status details. You can also change settings and, if Web
Services is enabled, print out a report..
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5
6
7
Wireless Settings: Opens the Wireless menu where you can see wireless properties and change wireless settings.
Ink Levels: Opens the Ink Levels menu showing estimated ink levels.
Settings: Opens the Settings menu where you can change product settings and perform maintenance functions.
Help: From the Help screen, lists the topics for which help is available. From other screens, provides help applicable to
the current screen.
8
Apps: Provide quick and easy way to access and print information from the Apps, such as maps, coupons, coloring
pages, and puzzles.
9
Back: Returns to the previous screen on the display.
10 Photo: Opens the Photo menu where you can view, edit, print, and save your photos.
11 Copy: Opens the Copy menu where you can preview your copy, edit for size and darkness, select black or color, and
select the number of copies. You can also change settings to make 2-sided copies, or select size, quality, and paper
type.
12 Scan: Opens the Choose Scan Destination menu, where you can select a destination for your scan.
13 Cancel: Stops the current operation.
Control panel features
7
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Chapter 2
8
Get to know the HP ENVY 120 series
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Chapter 3
10
How do I?
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4 Print
Related topics
•
Print photos
•
•
Print photos from a memory card
Print photos from a memory card
1. Load photo paper into the paper tray.
2. Insert a memory card into the slot.
3. On the Home screen, touch Photo to display the Photo Menu.
4. On the Photo Menu, touch View & Print to display the Photo Menu.
5. Touch Select All if you wish to print all the photos on the memory card. Or, touch and drag your finger to
scroll through the photos. Tap those you wish to select.
6. Touch the up and down arrow to display the number of photos to print.
7. Touch Edit to select options to edit the selected photos. You can rotate a photo, crop, turn Photo Fix on and
off, adjust brightness, or choose a color effect.
Print
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Chapter 4
8. Touch Print to preview the selected photos for printing. Touch Settings to adjust layout, paper type, red eye
removal, auto align, or date stamp. You can save any new settings as defaults. Touch Settings again to
close menus without making any selections.
9. Touch Print to begin printing. The control panel will rise and the output tray extender will automatically come
out. After you remove your prints, the extender will automatically stow out of view.
Print photos saved on your computer
Most print settings are automatically handled by the software application. You need to change the settings
manually only when you change print quality, print on specific types of paper or transparency film, or use special
features.
To print a photo on photo paper
1. Remove all paper from the input tray, and then load the photo paper with side to be printed on facing down.
NOTE: If the photo paper you are using has perforated tabs, load photo paper so that tabs are on top.
2. On the File menu in your software application, click Print.
3. Make sure the product is the selected printer.
4. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup,
Printer, or Preferences.
5. Select the appropriate options.
•
•
On Layout tab select Portrait or Landscape orientation.
On Paper/Quality tab select the appropriate paper size and paper type from the Paper Size and Media
drop-down lists.
•
Click Advanced to select the appropriate output quality from the Printer Features list.
NOTE: For maximum dpi resolution, use Print Quality settings to select Photo Paper and Best Quality.
Make sure you are printing in color. Then select the Advanced tab and select Yes in the Enable
Maximum dpi setting.
6. Click OK to return to the Properties dialog box.
7. Click OK, and then click Print or OK in the Print dialog box.
NOTE: Do not leave unused photo paper in the input tray. The paper might start to curl, which could reduce
the quality of your printout. Photo paper should be flat before printing.
Print documents
Most print settings are automatically handled by the software application. You need to change the settings
manually only when you change print quality, print on specific types of paper or transparency film, or use special
features.
12
Print
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To print from a software application
1. Make sure the output tray is open.
2. Make sure you have paper loaded in the input tray.
3. From your software application, click the Print button.
4. Make sure the product is the selected printer.
5. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup,
Printer, or Preferences.
6. Select the appropriate options.
•
•
On Layout tab select Portrait or Landscape orientation.
On Paper/Quality tab select the appropriate paper size and paper type from the Paper Size and Media
drop-down lists.
•
Click Advanced to select the appropriate output quality from the Printer Features list.
7. Click OK to close the Properties dialog box.
8. Click Print or OK to begin printing.
Related topics
•
Print labels and envelopes
With the HP ENVY 120 series, you can print on a single envelope, a group of envelopes, or label sheets
designed for inkjet printers.
To print a group of addresses on labels or envelopes
1. Print a test page on plain paper first.
2. Place the test page on top of the label sheet or envelope, and hold both up to the light. Check the spacing for
each block of text. Make adjustments as needed.
3. Load the labels or envelopes into the paper tray.
CAUTION: Do not use envelopes with clasps or windows. They can get stuck in the rollers and cause
paper jams.
4. Slide paper-width guides inward against the stack of labels or envelopes until the guides stop.
5. Select the appropriate options.
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•
On Paper/Quality tab select a Plain paper type.
Click the Advanced button, and select the appropriate envelope size from the Paper Size drop down
menu.
6. Click OK, and then click Print or OK in the Print dialog box.
Print labels and envelopes
13
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Chapter 4
Select Print Media
The HP ENVY 120 series printer is designed to work well with most types of office media. Use HP media for
HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers
with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and
produce documents with crisp, vivid color, bolder blacks and dry faster than ordinary plain papers. Look for
papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
Recommended papers for photo printing
For the best print quality, HP recommends using HP papers that are specifically designed for the type of project
you are printing. Depending on your country/region, some of these papers might not be available.
Paper
Description
HP Premium Plus Photo Paper
HP’s best photo paper is heavyweight for producing
professional-quality photos. Features an instant-dry finish for
easy handling without smudging. It resists water, smears,
fingerprints, and humidity. It is available in several sizes,
including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13 x 18
cm (5 x 7 inch) and two finishes – high gloss or soft gloss
(satin matte). It is acid-free for longer lasting photos.
HP Advanced Photo Paper
This thick photo paper features an instant-dry finish for easy
handling without smudging. It resists water, smears,
fingerprints, and humidity. Your prints have a look and feel
comparable to a store processed photo. It is available in
several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6
inch), 13 x 18 cm (5 x 7 inch) and two finishes – glossy or
soft gloss (satin matte). It is acid-free for longer lasting
documents.
HP Everyday Photo Paper
HP Photo Value Packs
Print colorful, everyday snapshots at a low cost, using paper
designed for casual photo printing. This affordable, photo
paper dries quickly for easy handling. Get sharp, crisp
images when you use this paper with any inkjet printer.
Available in glossy finish in 8.5 x 11 inch, A4, 4 x 6 inch and
10 x 15 cm. It is acid-free for longer lasting documents.
HP Photo Value Packs conveniently package Original HP ink
cartridges and HP Advanced Photo Paper to save you time
and take the guesswork out of printing affordable Lab-quality
photos with your HP printer. Original HP inks and HP
Advanced Photo Paper have been designed to work together
so your photos are long lasting and vivid, print after print.
Great for printing out an entire vacation’s worth of photos or
multiple prints to share.
ColorLok
•
HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All
papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality,
and produce documents with crisp, vivid color, bolder blacks, and dry faster than ordinary plain papers. Look
for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
14
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Recommended papers for printing and copying
Depending on your country/region, some of these papers might not be available.
Paper
Description
HP Brochure Paper and HP Professional Paper 180gsm
These papers are glossy-coated or matte-coated on both
sides for two-sided use. They are the best choice for
producing professional-quality marketing materials such as
brochures and mailers as well as business graphics for report
covers and calendars.
HP Premium Presentation120gsm Paper and HP
Professional Paper 120gsm
These papers are heavy two-sided matte papers perfect for
presentation, proposals, reports and newsletters. They are a
professional weight for an impressive look and feel.
HP Bright White Inkjet Paper
HP Bright White Inkjet Paper delivers high-contrast colors
and sharp text. It is opaque enough for two-sided color usage
with no showthrough, which makes it ideal for newsletters,
reports, and flyers. It features ColorLok Technology for less
smearing, bolder blacks and vivid colors.
HP Printing Paper
HP Printing Paper is a high-quality multifunction paper. It
produces documents that look and feel more substantial than
documents printed on standard multipurpose or copy paper.
It features ColorLok Technology for less smearing, bolder
blacks and vivid colors.
HP Office Paper
HP Office Paper is a high-quality multifunction paper. It is
suitable for copies, drafts, memos and other everyday
documents. It features ColorLok Technology for less
smearing, bolder blacks and vivid colors.
HP Office Recycled Paper
HP Iron-On Transfers
HP Office Recycled Paper is a high-quality multifunction
paper made with 30% recycled fiber. It features ColorLok
Technology for less smearing, bolder blacks and vivid colors.
HP Iron-on Transfers (for color fabrics or for light or white
fabrics) are the ideal solution for creating custom T-shirts
from your digital photos.
Load media
▲ Do one of the following
▲ Load A4 or 8 1/2 x 11 inch paper
❑ Pull out paper tray.
❑ Slide paper-width guides outward. Remove any other media previously loaded.
❑ Insert stack of paper into center of paper tray with short edge forward and print side down. Push stack
forward inside tray until it stops.
Load media
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Chapter 4
❑ Slide paper-width guides inward until they stop at edge of paper.
❑ Close paper tray.
▲ Load 10 x 15 cm (4 x 6 inch) paper
❑ Pull out paper tray.
❑ Slide paper-width guides outward. Remove any other media previously loaded.
❑ Insert stack of paper into center of paper tray with short edge forward and print side down. Push stack
forward inside tray until it stops.
❑ Slide paper-width guides inward until they stop at edge of paper.
❑ Close paper tray.
▲ Load envelopes
❑ Pull out paper tray.
❑ Slide paper-width guides outward. Remove any other media previously loaded.
❑ Insert stack of envelopes into center of paper tray with short edge forward and print side down. Push
stack forward inside tray until it stops.
❑ Slide paper-width guides inward until they stop at edge of paper.
❑ Close paper tray.
Related topics
•
16
Print
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Tips for print success
Use the following tips to print successfully.
•
•
•
•
Use genuine HP cartridges. Genuine HP cartridges are designed for and tested with HP printers to help you
produce great results, time after time.
Make sure the cartridges have sufficient ink. To check the estimated ink levels, touch the Ink Levels icon on
the printer display.
Load a stack of paper, not just one page. Use clean and flat paper of the same size. Make sure only one type
of paper is loaded at a time.
Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide
does not bend the paper in the input tray.
•
•
Set the print quality and paper size settings according to the type and size of paper loaded in the input tray.
If you want to print a black and white document using black ink only, do one of the following according to your
operating system.
◦
On Windows: Open your printer software, click Set Preferences. On the Paper/Quality tab, click
Advanced. Select Black Ink Only from the Print in Grayscale drop-down list under Printer Features.
◦
On Mac: From the Print dialog box, choose the Paper Type/Quality pane, click Color Options, and then
choose Grayscale from the Color pop-up menu.
If the Print dialog does not show printer options, click the blue disclosure triangle next to the printer name
(Mac OS X v10.6) or Show Details (Mac OS X v10.7). Use the pop-up menu toward the bottom of the
dialog to choose the Paper Type/Quality pane.
•
When copying or scanning a multipage document with staples or paper clips, press down on the translucent
lid or rotate the original 180 degrees to place the staples near the front edge of the scanner
•
•
Learn how to print photos saved on your computer. Learn about print resolution and how to set the maximum
•
•
•
Learn how to share your photos online and order prints. Click here to go online for more information.
Learn about Apps Manager for printing recipes, coupons, and other content from the web, simply and easily.
•
Learn how to print from anywhere by sending an email and attachments to your printer. Click here to go
Tips for print success
17
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Chapter 4
18
Print
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5 Copy and scan
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•
•
Copy text or mixed documents
▲ Do one of the following:
1-sided copy
a. Load paper.
❑ Load full-size paper in the paper tray.
b. Load the original.
❑ Lift the lid on the product.
❑ Load the original print side up on the left front corner of the glass.
❑ Close the lid.
Copy and scan
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Chapter 5
c. Specify the number of copies and other settings.
❑ Touch Copy on Home screen.
The Copy preview appears.
❑ Touch the screen to set the number of copies.
d. Start the copy.
❑ Touch B&W or Color.
2-sided copy
a. Load paper.
❑ Load full-size paper in the main input tray.
b. Load the original.
❑ Lift lid on product.
❑ Load the original print side up on the left front corner of the glass.
❑ Close lid.
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c. Specify 2-sided option.
❑ Touch Copy on Home screen.
The Copy preview appears.
❑ Touch Settings.
The Copy Settings menu appears.
❑ Touch 2-Sided.
❑ Touch the 2-sided radio button to turn it on.
❑ Touch Settings to close the menu.
d. Specify number of copies.
❑ Use the touch screen to set the number of copies.
e. Start the copy.
❑ Touch B&W or Color.
f. Copy the second original.
❑ Load the second page print side up on the glass and touch OK.
Scan to a computer, memory device, or email
To scan to a computer, network folder, memory device, or email.
1. Load the original.
a. Lift the lid on the product.
b. Load an original print side up on the left front corner of the glass.
Scan to a computer, memory device, or email
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Chapter 5
c. Close the lid.
2. Start scan.
a. On the Home screen, touch Scan.
b. Select the destination by touching either Computer, USB Flash Drive, Memory Card or E-mail.
If you are scanning to a computer and the printer is network-connected, a list of available computers
appears. Select the computer on which you want the scan saved.
For scanning to a USB Flash Drive, insert a USB Flash Drive in the slot.
For scanning to a Memory Card, insert a Memory Card in the slot.
Tips for copy and scan success
Use the following tips to copy and scan successfully:
•
•
•
Keep the scanner and lid clean. The scanner interprets anything it detects as part of the image.
Load your original(s), print side up, on the left front of the scanner.
To make a large copy of a small original, scan the original into the computer, resize the image in the scanning
software, and then print a copy of the enlarged image.
•
•
If the document to be scanned has a complex layout, select framed text as the scan document setting in the
software. With this setting, the text layout and formatting are retained.
If the scanned image is incorrectly cropped, turn off the autocropping feature in the software and crop the
scanned image manually.
22
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6 Use Web Services
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•
•
•
Print with HP ePrint
HP’s free ePrint service provides an easy way to print from email. Just email a document or photo to the email
address assigned to your printer when you enable Web Services, and both the email message and recognized
attachments will print.
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•
•
Your printer needs to have a wireless network connection to the Internet. You won't be able to use ePrint via
a USB connection to a computer.
Attachments might print differently from the way they appear in the software program that created them,
depending on the original fonts and layout options used.
Free product updates are provided with ePrint. Some updates might be required to enable certain
functionality.
Your printer is protected
To help prevent unauthorized email, HP assigns a random email address to your printer, never publicizes this
address, and by default does not respond to any sender. ePrint also provides industry-standard spam filtering
and transforms email and attachments to a print-only format to reduce the threat of virus or other harmful content.
However, the ePrint service does not filter email based on content, so it cannot prevent objectionable or
copyrighted material from being printed.
Go to the HP ePrintCenter website for more information and specific terms and conditions: www.hp.com/go/
How to get started with ePrint
To use ePrint, connect your printer to an active wireless network with Internet access, set up an account on HP
ePrintCenter, and add your printer to the account.
To get started with ePrint
1. Enable Web services.
a. Touch the ePrint button on the control panel.
b. Accept the terms of use, and then follow the onscreen instructions to enable Web Services.
The ePrint information sheet prints, containing a printer code.
c. Go to www.hp.com/go/ePrintCenter, click the Sign In button, and then click the Sign Up link at the top of
the window that appears.
d. When prompted, enter the printer code to add your printer.
2. Touch ePrint on the control panel. From the Web Services Summary screen, get your printer's email
address.
3. Compose and send email to your printer's email address from your computer or mobile device, anywhere and
anytime. Both the email message and recognized attachments will print.
Use HP Print Apps
Print pages from the web, without using a computer, by setting up Apps, a free service from HP. You can print
coloring pages, calendars, puzzles, recipes, maps, and more, depending on the apps available in your country/
region.
Use Web Services
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Chapter 6
Touch the Get More icon on the Apps screen to connect to the Internet and add more apps. You need to have
Web Services enabled in order to use apps.
Go to the HP ePrintCenter website for more information and specific terms and conditions: www.hp.com/go/
Visit the HP ePrintCenter website
Use HP’s free ePrintCenter website to set up increased security for ePrint and specify the email addresses that
are allowed to send email to your printer. You can also get Product Updates, more Print Apps, and other free
services.
Go to the HP ePrintCenter website for more information and specific terms and conditions: www.hp.com/go/
Tips for using Web Services
Use the following tips to print apps and use ePrint.
Tips for printing apps and using ePrint
•
•
Learn how to share your photos online and order prints. Click here to go online for more information.
Learn about apps for printing recipes, coupons, and other content from the web, simply and easily. Click here
•
•
Learn how to print from anywhere by sending an email and attachments to your printer. Click here to go
If you have enabled Auto Power-Off, you should disable Auto Power-Off to use ePrint. See Auto Power-Off
on page 49 for more information.
24
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7 Work with cartridges
•
•
•
•
•
•
•
•
•
•
Check the estimated ink levels
Touch the Ink Status icon at the top of the Home screen to display the estimated ink levels.
NOTE: 1 If you have installed a refilled or remanufactured cartridge, or a cartridge that has been used in
another printer, the ink level indicator might be inaccurate or unavailable.
NOTE: 2 Ink level warnings and indicators provide estimates for planning purposes only. When you receive
a low-ink warning message, consider having a replacement cartridge available to avoid possible printing
delays. You do not have to replace the cartridges until the print quality is unacceptable.
NOTE: 3 Ink from the cartridges is used in the printing process in a number of different ways, including in the
initialization process, which prepares the product and cartridges for printing, and in printhead servicing, which
keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it
Related topics
•
Replace the cartridges
To replace the cartridges
1. Check that power is on.
2. Remove cartridge.
a. Open access door.
Wait for print carriage to move to center of product.
b. Lift up lid on print cartridge, then remove it from slot.
Work with cartridges
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Chapter 7
3. Insert new cartridge.
a. Remove cartridge from packaging.
b. Place new cartridge in slot at an angle under the opened lid.
c. Squeeze the lid closed as the cartridge slides into place.
d. Close access door.
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Related topics
•
Order ink supplies
To find out the correct number for replacement cartridges, open the printer access door and check the label.
Cartridge information and links to online shopping appear on ink alert messages. In addition, you can find
NOTE: Ordering cartridges online is not supported in all countries/regions. If it is not supported in your
country/region, contact a local HP reseller for information about purchasing cartridges.
Clean cartridges
If print quality is unacceptable, and the problem is not low ink levels or non-HP ink, try cleaning the cartridges.
To clean the cartridges
1. From the Home screen, touch Settings to display the Setup menu.
2. In the Setup menu, touch Tools.
3. In the Tools Menu, touch Clean Cartridges.
4. If the print quality looks acceptable, touch Done. Otherwise, touch Second-level Clean to do a more
thorough cleaning.
Related topics
•
Align printer
After you insert new cartridges, align the printer for best print quality. You can align printer either from the printer
display or from the printer software.
To align printer from the printer display
1. From the Home screen, touch the Setup icon, and then touch Tools.
2. On the Tools menu, touch and drag your finger vertically to scroll through the options, and then touch Align
Printer.
3. Follow the instruction on the screen.
To align printer from the printer software
▲ Do one of the following according to the operating system you are using.
On Windows:
a. From the Start menu on your computer, click All Programs, click HP.
b. Click the HP ENVY 120 e-All-in-One series folder, click HP ENVY 120 e-All-in-One series.
c. Under Print, double-click Maintain Your Printer.
d. Under the Device Services tab, double-click Align Printheads.
On Mac:
▲ Open HP Utility, click Align, and then click Align again.
Align printer
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Chapter 7
Related topics
•
Use single-cartridge mode
Use the single-cartridge mode to operate the HP ENVY 120 series with only one print cartridge. The single-
cartridge mode is initiated when a print cartridge is removed from the print cartridge carriage. During single-
cartridge mode, the product can copy documents, copy photos, and print jobs from the computer.
NOTE: When the HP ENVY 120 series operates in single-cartridge mode, a message is displayed on
screen. If the message is displayed and two print cartridges are installed in the product, verify that the
protective piece of plastic tape has been removed from each print cartridge. When plastic tape covers the
print cartridge contacts, the product cannot detect that the print cartridge is installed.
Exit single-cartridge mode
Install two print cartridges in the HP ENVY 120 series to exit single-cartridge mode.
Related topics
•
Clean back of page ink smearing
If the backs of printouts show smeared ink, try cleaning areas of the printer where ink can build up. This process
takes several minutes to complete. Full-size paper needs to be loaded and will be moved automatically during the
cleaning. A blank page is ejected when the process is complete.
To clean for back of page smearing
1. From the Home screen, touch Settings to display the Setup menu.
2. In the Setup menu, touch Tools.
3. In the Tools menu, touch Back of Page Smear Cleaning.
4. Load full-size plain paper in the paper tray and touch OK.
Related topics
•
Clean paper feed
If false 'Out of paper' messages appears, or you have other paper feeding problems, try cleaning the paper feed.
The process takes several minutes to complete. You need to empty the paper tray before starting the cleaning.
To clean the paper feed
1. From the Home screen, touch Settings to display the Setup menu. In the Setup menu, touch Tools.
2. In the Tools menu, touch Paper Feed Cleaning.
3. Remove all the paper from the paper tray. Touch OK.
Related topics
•
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Cartridge warranty information
The HP cartridge warranty is applicable when the product is used in its designated HP printing device. This
warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or
tampered with.
During the warranty period the product is covered as long as the HP ink is not depleted and the end of warranty
date has not been reached. The end of warranty date, in YYYY/MM format, may be found on the product as
indicated:
For a copy of the HP Limited Warranty Statement, see the printed documentation that came with the product.
Tips for working with ink
Use the following tips to work with ink cartridges:
•
•
To check the estimated ink levels, touch the Ink Status icon on the Home screen.
Use the correct print cartridges for your printer. For a list of compatible cartridges, open the access door and
check the label.
•
•
•
Insert the ink cartridges into the correct slots. Match the color and icon of each cartridge to the color and icon
for each slot. Make sure the cartridge lid is closed on each cartridge.
Use genuine HP ink cartridges. Genuine HP ink cartridges are designed for and tested with HP printers to
help you produce great results, time after time.
Consider getting replacement ink cartridges when you receive an ink alert message. This avoids possible
printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable.
Tips for working with ink
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8 Connectivity
•
•
•
•
•
•
Add the HP ENVY 120 series to a network
•
•
•
WiFi Protected Setup (WPS)
To connect the HP ENVY 120 series to a wireless network using WiFi Protected Setup (WPS), you will need the
following:
❑ A wireless 802.11 network that includes a WPS-enabled wireless router or access point.
❑ A desktop computer or laptop with either wireless networking support, or a network interface card (NIC). The
computer must be connected to the wireless network that you intend to install the HP ENVY 120 series on.
To connect the HP ENVY 120 series using WiFi Protected Setup (WPS)
▲ Do one of the following:
Use Push Button (PBC) method
a. Select setup method.
❑ Touch Setup.
❑ Touch Network.
❑ Touch WiFi Protected Setup.
❑ Touch Push Button.
b. Set up wireless connection.
❑ Touch Start.
❑ Press and hold the button on WPS-enabled router or other networking device to activate WPS.
NOTE: The product begins a timer for approximately two minutes in which the corresponding
button on the networking device needs to be pressed.
❑ Touch OK.
c. Install software.
Use PIN method
a. Select setup method.
❑ Touch Setup.
❑ Touch Network.
Connectivity
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Chapter 8
❑ Touch WiFi Protected Setup.
❑ Touch PIN.
b. Set up wireless connection.
❑ Touch Start.
The device displays a PIN.
❑ Enter PIN on WPS-enabled router or other networking device.
NOTE: The product begins a timer for approximately two minutes in which the PIN needs to be
entered on the networking device.
❑ Touch OK.
c. Install software.
Wireless with a router (infrastructure network)
To connect the HP ENVY 120 series to an integrated wireless WLAN 802.11 network, you will need the following:
❑ A wireless 802.11 network that includes a wireless router or access point.
❑ A desktop computer or laptop with either wireless networking support, or a network interface card (NIC). The
computer must be connected to the wireless network that you intend to install the HP ENVY 120 series on.
❑ Broadband Internet access (recommended) such as cable or DSL.
If you connect the HP ENVY 120 series on a wireless network that has Internet access, HP recommends that
you use a wireless router (access point or base station) that uses Dynamic Host Configuration Protocol
(DHCP).
❑ Network name (SSID).
❑ WEP key or WPA Passphrase (if needed).
To connect the product with the Wireless Setup Wizard
1. Write down your network name (SSID) and WEP key or WPA passphrase.
2. Start Wireless Setup Wizard.
a. From the Home screen on the printer display, touch the Wireless icon.
b. On the Wireless summary screen, touch Settings and then touch Wireless Setup Wizard.
3. Connect to wireless network.
▲ Select your network from the list of detected networks.
Enter the password and touch Done.
4. Follow prompts.
Related topics
•
Install the software for a network connection
Use this section to install the HP ENVY software on a computer connected to a network. Before you install the
software, make sure you have connected the HP ENVY 120 series to a network. If the HP ENVY 120 series has
not been connected to a network, follow the onscreen instructions during the software installation to connect the
product to the network.
NOTE: Installation time can vary depending on your operating system, the amount of available space, and
the processor speed of your computer.
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To install the Windows HP ENVY Software on a networked computer
1. Quit all applications running on your computer.
2. Insert the installation CD that came with the product into the CD-ROM drive on your computer and follow the
onscreen instructions.
NOTE: If the HP ENVY 120 series is not connected to a network, run the Wireless Setup Wizard from
the Wireless menu on the HP ENVY 120 series.
3. If a dialog box about firewalls appears, follow the instructions. If you see firewall pop-up messages, you must
always accept or allow the pop-up messages.
4. On the Connection Type screen, select an appropriate option, and then click Next.
The Searching screen appears as the Setup program searches for the product on the network.
5. On the Printer Found screen, verify that the printer description is correct.
If more than one printer is found on the network, the Printers Found screen appears. Select the product you
want to connect.
6. Follow the prompts to install the software.
When you have finished installing the software, the product is ready for use.
7. To test your network connection, go to your computer and print a self-test report to the product.
Change from a USB connection to a wireless network
If you first setup your printer and installed the software with a USB cable, directly connecting the printer to your
computer, you can easily change to a wireless network connection. You will need a wireless 802.11b/g/n network
that includes a wireless router or access point. Make sure your printer is connected to the same network to which
you plan to connect the printer.
NOTE: This product will only support 2.4Ghz
To change from a USB connection to a wireless network
Do one of the following according to your operating system.
1. On Windows:
a. From the Start menu on your computer, click All Programs, and then click HP.
b. Click HP ENVY 120 e-All-in-One series, click Printer Setup & Software Selection, and then click
Convert a USB connected printer to wireless.
c. Follow the instructions on the screen.
2. On Mac:
a. Touch the Wireless icon, and then touch Wireless Setup Wizard.
b. Follow the instructions on the screen to connect the printer.
c. Use HP Setup Assistant in Applications/Hewlett-Packard/Device Utilities to change the software
connection to this printer to wireless.
Change from a USB connection to a wireless network
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Connect a new printer
To connect a new printer from the printer software
If you have not finished connecting the printer to your computer using WPS, you need to connect it from the
printer software. If you want to connect another new printer of the same model to your computer, you don't need
to install the printer software once again. Do one of following according to your operating system:
1. On Windows:
a. From the Start menu on your computer, click All Programs, and then click HP.
b. Click HP ENVY 120 e-All-in-One series, click Printer Setup and Software, and then click Connect a
new printer
c. Follow the instructions on the screen.
2. On Mac:
▲ Use HP Setup Assistant in Applications/Hewlett-Packard/Device Utilities to change the software
connection to this printer to wireless.
Change network settings
If you want to change the wireless settings that you previously configured to a network, you need to run the
Wireless Setup Wizard from the printer display.
To run Wireless Setup Wizard to change network settings
1. From the Home screen on the printer display, touch the Wireless icon.
2. On the Wireless menu, touch Settingsand then touch Wireless Setup Wizard.
3. Follow the instructions on the screen to change the network settings.
Wireless Direct
You can print directly to the printer wirelessly, without a wireless router, from your wireless-enabled computers
and mobile devices with Wireless Direct.
To get started with Wireless Direct printing
▲ Turn on Wireless Direct from the control panel.
❑ From the Home screen, touch the Wireless icon.
❑ If Wireless Direct is turned off, touch Settings.
❑ Touch Wireless Direct, touch On (No Security) or On (With Security).
❑ If you turn on security, only users with the password can print wirelessly to the printer. If you turn off
security, anyone with a Wi-Fi device within Wi-Fi range of the printer can connect to the printer.
❑ If you chose On (With Security), touch Display Password to display the Wireless Direct password.
❑ Touch Display Name to display the Wireless Direct name.
From your wireless computer or mobile device, search for and connect to the Wireless Direct name, for example:
HP-Print-xx-ENVY-120.
After you connect to Wireless Direct, you can use the installed printer software or a printing app for mobile
devices to print to the printer.
Your printer can have a wireless connection to a wireless network and provide a Wireless Direct connection at
the same time.
A maximum of five clients (computers or mobile devices) can connect to the wireless direct signal at a time.
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Tips for setting up and using a networked printer
Use the following tips to set up and use a networked printer:
•
When setting up the wireless networked printer, make sure your wireless router or access point is powered
on. When the Wireless Setup Wizard is used to set up a networked printer, the printer searches for wireless
routers and lists the detected network names on the display.
•
To verify the wireless connection, check the Wireless LED on the front panel. If the LED blue light is on, the
printer is connected to a wireless network. Touch the Wireless icon on the Home screen to display the
Wireless status dashboard. Touch Settings to display the Wireless menu, with options for setting up a
wireless connection or turning on wireless for the printer if the printer has already been configured for a
wireless connection.
•
If your computer is connected to a Virtual Private Network (VPN), you need to disconnect from the VPN
before you can access any other device on your home network., including the printer.
•
•
Learn how to find your network security settings. Click here to go online for more information.
Learn about the Network Diagnostic Utility and other troubleshooting tips. Click here to go online for more
•
•
Learn how to change from a USB to wireless connection. Click here to go online for more information.
Learn how to work with your firewall and anti-virus programs during printer setup. Click here to go online for
Tips for setting up and using a networked printer
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9 Solve a problem
This section contains the following topics:
•
•
•
•
•
•
•
•
•
Get more help
You can find more information and help about your HP ENVY 120 series by entering a keyword in the Search
field in the top left of the help viewer. Titles of related topics for both local and online topics will be listed.
Unable to print
Make sure that the printer is turned on and that there is paper in the tray. If you are still unable to print, try the
following in order:
1. Check for error messages and resolve.
2. Turn printer off, then back on again.
3. Verify that the product is not paused or offline.
To verify that the product is not paused or offline
NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue.
Click here to go online for more information. Otherwise, follow the steps below.
a. Depending upon your operating system, do one of the following:
•
•
•
Windows 7: From the Windows Start menu, click Devices and Printers.
Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.
Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and
Faxes.
b. Double-click the icon for your product to open the print queue.
c. On the Printer menu, make sure there are no check marks next to Pause Printing or Use Printer
Offline.
d. If you made any changes, try to print again.
Solve a problem
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Chapter 9
4. Verify that the product is set as the default printer.
To verify that the product is set as the default printer
NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue.
Click here to go online for more information. Otherwise, follow the steps below.
a. Depending upon your operating system, do one of the following:
•
•
•
Windows 7: From the Windows Start menu, click Devices and Printers.
Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.
Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and
Faxes.
b. Make sure the correct product is set as the default printer.
The default printer has a check mark in a black or green circle next to it.
c. If the wrong product is set as the default printer, right-click the correct product and select Set as Default
Printer.
d. Try using your product again.
5. Restart the print spooler.
To restart the print spooler
NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue.
Click here to go online for more information. Otherwise, follow the steps below.
a. Depending upon your operating system, do one of the following:
Windows 7
•
From the Windows Start menu, click Control Panel, System and Security, and then Administrative
Tools.
•
•
•
•
Double-click Services.
Right-click the Print Spooler, and then click Properties.
On the General tab, next to Startup type, make sure that Automatic is selected.
If the service is not already running, under Service status, click Start, and then click OK.
Windows Vista
•
From the Windows Start menu, click Control Panel, System and Maintenance, Administrative
Tools.
•
•
•
•
Double-click Services.
Right-click the Print Spooler service, and then click Properties.
On the General tab, next to Startup type, make sure that Automatic is selected.
If the service is not already running, under Service status, click Start, and then click OK.
Windows XP
•
•
•
•
From the Windows Start menu, right click My Computer.
Click Manage, and then click Services and Applications.
Double-click Services, and then select Print Spooler.
Right-click Print Spooler, and click Restart to restart the service.
b. Make sure the correct product is set as the default printer.
The default printer has a check mark in a black or green circle next to it.
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c. If the wrong product is set as the default printer, right-click the correct product and select Set as Default
Printer.
d. Try using your product again.
6. Restart the computer.
7. Clear the print queue.
To clear the print queue
NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue.
Click here to go online for more information. Otherwise, follow the steps below.
a. Depending upon your operating system, do one of the following:
•
•
•
Windows 7: From the Windows Start menu, click Devices and Printers.
Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.
Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and
Faxes.
b. Double-click the icon for your product to open the print queue.
c. On the Printer menu, click Cancel all documents or Purge Print Document, and then click Yes to
confirm.
d. If there are still documents in the queue, restart the computer and try printing again after the computer
has restarted.
e. Check the print queue again to make sure it is clear, and then try to print again.
Resolve print quality issues
Find the latest information and help for print quality problems with your HP ENVY 120 series, online:
Resolve copy and scan issues
Find the latest information and help for copying and scanning problems with your HP ENVY 120 series, online:
•
•
Learn how to troubleshoot copy failures. Click here to go online for more information.
Learn how to troubleshoot scan failures. Click here to go online for more information.
Solve networking problem
Check network configuration or print wireless test report to assist in diagnosing network connection issues.
To check network configuration or print wireless test report
1. From the Home screen, touch the Wireless icon, and then touch Setup.
2. Touch and drag your finger vertically to scroll through the options. Touch Display Network Summary or
Print Network Configuration Page.
Click the links below to find more online information to solve networking issues.
•
•
Learn how to find your network security settings. Click here to go online for more information.
Solve networking problem
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Chapter 9
•
•
Learn about the Network Diagnostic Utility (Windows only) and other troubleshooting tips. Click here to go
Learn how to work with your firewall and anti-virus programs during printer setup. Click here to go online for
Clear a paper jam
Clear a paper jam.
To clear a paper jam
1. Press the Cancel button on the control panel to try to clear the jam automatically. If this does not work, clear
the paper jam manually.
2. Locate the paper jam by lifting open the printer access door.
Clear jam from input/output area
•
Gently pull the paper out. Close the access door.
Clear jam from paper path
•
Squeeze together the two buttons on the paper path cover and remove the cover. Gently pull out the
jammed paper. Replace the paper path cover. Close the access door.
Clear jam from duplexer path
•
Squeeze together the two buttons on the paper path cover and remove the cover. Gently pull out the
jammed paper. Replace the paper path cover. Close the access door.
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3. Press OK on the control panel to continue the current job.
Check cartridge access door
The cartridge access door should be closed for printing.
Troubleshooting print carriage jams
The cartridge access door must be closed to begin printing. Check the printer and try printing again. If you are still
having a problem, an object may be blocking the print carriage and preventing it from moving.
If your printer is new, make sure you remove all of the packing material inside the carriage area. If your printer is
not new, check the carriage area for foreign objects that may have fallen into the printer, such as pet hair or
paper clips.
Try the following solutions to resolve the issue.
Solution 1: Make sure that the printer is turned on
1. Look at the Power button located on the printer. If it is not lit, the printer is turned off. Make sure the power
cord is firmly connected to the printer and plugged into a power outlet. Press the Power button to turn on the
printer.
2. Try using your printer again.
Solution 2: Unblock the print carriage
1. Make sure the printer is on.
CAUTION: Make sure the printer is on before disconnecting the power cord as described in step 2.
Failure to disconnect the power cord from the rear of the unit can cause damage when removing jammed
paper.
2. Disconnect the power cord from the back of the printer.
3. If you're using a USB connection, disconnect the USB cable from the back of the printer.
4. Open the cartridge access door.
Troubleshooting print carriage jams
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Chapter 9
5. Remove any paper or object that might be restricting the print carriage. If the printer is new, remove any
packing material.
6. Reconnect only the power cord. If the printer does not turn on automatically, press the Power button.
NOTE: The printer might need to warm up for two minutes or less. Lights might flash, and the print
carriage might move during this time.
7. Use your hand to gently move the carriage all the way to the left and right to ensure the carriage moves
freely. If it does not move freely, paper or other objects may still be blocking the carriage movement. Continue
to clear the carriage area until the print carriage moves freely.
NOTE: Moving the print carriage will cause a Carriage Jam error to appear on the display. Press OK to
continue.
8. If you're using a USB connection, reconnect the USB cable.
9. Close the cartridge access door.
NOTE: You may have to press the Power button again to reset the printer.
10. Try using your printer again.
HP support
•
•
•
Register your printer
By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support, and product
support alerts. If you did not register your printer while installing the software, you can register now at http://
HP support by phone
Phone support options and availability vary by product, country/region, and language.
This section contains the following topics:
•
•
•
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Phone support period
One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To
determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support.
Standard phone company charges apply.
Placing a call
Call HP support while you are in front of the computer and the product. Be prepared to provide the following
information:
•
•
•
•
Product name (HP ENVY 120 e-All-in-One series)
Serial number (located on the back or bottom of the product)
Messages that appear when the situation occurs
Answers to these questions:
◦
◦
◦
◦
Has this situation happened before?
Can you re-create it?
Did you add any new hardware or software to your computer at about the time that this situation began?
Did anything else occur prior to this situation (such as a thunderstorm, product was moved, etc.)?
For the most current HP list of telephone support numbers and call costs information, see www.hp.com/support.
After the phone support period
After the phone support period, help is available from HP at an additional cost. Help may also be available at the
HP online support Web site: www.hp.com/support. Contact your HP dealer or call the support phone number for
your country/region to learn more about support options.
Additional warranty options
Extended service plans are available for the HP ENVY 120 series at additional costs. Go to www.hp.com/support,
select your country/region and language, then explore the services and warranty area for information about the
extended service plans.
HP support
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10 Technical information
The technical specifications and international regulatory information for the HP ENVY 120 series are provided in
this section.
For additional specifications, see the printed documentation that came with the HP ENVY 120 series.
This section contains the following topics:
•
•
•
•
•
Notice
Specifications
Technical specifications for the HP ENVY 120 series are provided in this section. For complete product
System requirements
Software and system requirements are located in the Readme file.
For information about future operating system releases and support, visit the HP online support Web site at
Environmental specifications
•
•
•
•
Allowable operating temperature range: 5 ºC to 40 ºC (41 ºF to 104 ºF)
Humidity: 15% to 80% RH non-condensing; 28 ºC maximum dew point
Non-operating (Storage) temperature range: -40 to 60 degrees C (-40 to 140 degrees F)
In the presence of high electromagnetic fields, it is possible the output from the HP ENVY 120 series may be
slightly distorted
•
HP recommends using a USB cable less than or equal to 3 m (10 feet) in length to minimize injected noise
due to potential high electromagnetic fields
Print resolution
Draft mode
•
•
Color Input/Black Render: 300x300dpi
Output (Black/Color): Automatic
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Normal mode
•
•
Color Input/Black Render: 600x300dpi
Output (Black/Color): Automatic
Plain-Best mode
•
•
Color Input/Black Render: 600x600dpi
Output: 600x1200dpi (Black), Automatic (Color)
Photo-Best mode
•
•
Color Input/Black Render: 600x600dpi
Output (Black/Color): Automatic
Max DPI mode (with supported types of HP photo paper)
•
•
Color Input/Black Render: 1200x1200dpi
Output: Automatic (Black), 4800x1200 optimized dpi (Color)
To learn more about the printer resolution, see the printer software.
Paper specifications
Input tray*
Up to 80 (20 lb. paper)
Up to 40
Output tray†
Type
Paper weight
Plain paper
16 to 24 lb. (60 to 90 gsm)
Up to 75 lb. (281 gsm)
20 to 24 lb. (75 to 90 gsm)
25 (20 lb. paper)
Cards
10
5
Envelopes
Up to 10
5 x 7 inch (13 x 18 cm) Photo paper
Up to 75 lb (281 gsm)
(236 gsm)
Up to 25
10
4 x 6 inch (10 x 15 cm) Photo paper
Up to 75 lb. (281 gsm)
(236 gsm)
Up to 25
Up to 25
10
10
8.5 x 11 inch (216 x 279 mm) Photo
paper
Up to 75 lb. (281 gsm)
*
Maximum capacity.
†
Output tray capacity is affected by the type of paper and the amount of ink you are using. HP recommends emptying the
output tray frequently.
NOTE: For a complete list of supported media sizes, see the printer driver.
Two-sided printing paper specifications
Size
Type
Weight
60 to 90 g/m2 (16 to 24 lb.)
Paper
Letter: 8.5 x 11 inches
Executive: 7.25 x 10.5 inches
A4: 210 x 297 mm
A5: 148 x 210 mm
B5 (ISO): 176 x 250 mm B5 (JIS): 182 x
257 mm
Brochure paper
Letter: 8.5 x 11 inches
A4: 210 x 297 mm
Up to 180 g/m2 (48 lb. bond)
Up to 200 g/m2 (110 lb. index)
Cards and photos
4 x 6 inches
5 x 8 inches
10 x 15 cm
A6: 105 x 148.5 mm
Hagaki: 100 x 148 mm
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Alignment skew
•
.006 in/in on plain paper (2nd side)
NOTE: Media type availability varies by country/region.
Print specifications
•
•
•
Print speeds vary according to the complexity of the document
Method: drop-on-demand thermal inkjet
Language: PCL3 GUI
Copy specifications
•
•
•
•
•
Digital image processing
Maximum number of copies varies by model
Copy speeds vary according to the complexity of the document and model
Maximum copy enlargement 400%
Maximum copy reduction 50%
Ink cartridge yield
Scan specifications
•
•
•
Image editor included
Twain-compliant software interface
Resolution: up to 1200 x 1200 ppi optical; 19200 ppi enhanced (software)
For more information about ppi resolution, see the scanner software.
Color: 48-bit color, 8-bit grayscale (256 levels of gray)
Maximum scan size from glass: 21.6 x 29.7 cm (8.5 x 11.7 inches)
•
•
Environmental product stewardship program
Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for
recycling has been incorporated into this product. The number of materials has been kept to a minimum while
ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily.
Fasteners and other connections are easy to locate, access, and remove using common tools. High priority parts
have been designed to access quickly for efficient disassembly and repair.
For more information, visit HP’s Commitment to the Environment Web site at:
This section contains the following topics:
•
•
•
•
•
•
•
•
•
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•
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Environmental product stewardship program
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Chapter 10
•
Eco-Tips
HP is committed to helping customers reduce their environmental footprint. HP has provided the Eco-Tips below
to help you focus on ways to assess and reduce the impact of your printing choices. In addition to specific
features in this product, please visit the HP Eco Solutions web site for more information on HP’s environmental
initiatives.
Your product's Eco features
•
•
•
•
Duplex printing: Use Paper-saving Printing to print two-sided documents with multiple pages on same
sheet to reduce paper usage.
Smart Web printing: The HP Smart Web Printing interface includes a Clip Book and Edit Clips window
where you can store, organize, or print clips you have gathered from the Web.
Energy Savings information: To determine the ENERGY STAR® qualification status for this product, see
Recycled Materials: For more information regarding recycling of HP products, please visit:
Paper use
This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002.
Plastics
Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify
plastics for recycling purposes at the end of product life.
Material safety data sheets
Material safety data sheets (MSDS) can be obtained from the HP Web site at:
Recycling program
HP offers an increasing number of product return and recycling programs in many countries/regions, and partners
with some of the largest electronic recycling centers throughout the world. HP conserves resources by reselling
some of its most popular products. For more information regarding recycling of HP products, please visit:
HP inkjet supplies recycling program
HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is available in many
countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. For more
information, go to the following Web site:
Power consumption
Hewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo is qualified to the U.S.
Environmental Protection Agency’s ENERGY STAR specifications for imaging equipment. The following mark will
appear on ENERGY STAR qualified imaging products:
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Additional ENERGY STAR qualified imaging product model information is listed at: www.hp.com/go/energystar
Auto Power-Off
Auto Power-Off is automatically enabled by default when you turn on the printer. When Auto Power-Off is
enabled, the printer will automatically turn off after two hours of inactivity to help reduce energy use. Auto Power-
Off is automatically disabled when the printer establishes a wireless connection with a network router or when
you enable alarms or calendar reminders. You can change the Auto Power-Off setting from the control panel.
Once you change the setting , the printer will maintain the setting that you choose. Auto Power-Off turns the
printer off completely, so you must use the power button to turn the printer back on.
To enable or disable Auto Power-Off
1. From the Home screen, touch Setup.
2. Touch Preferences.
3. Scroll through the options, and then touch Set Auto-off.
4. Touch On or Off.
5. Touch Yes to confirm your selection or No to keep your current setting.
TIP: If you are printing through a wireless connection over a network, Auto Power-Off should be disabled to
ensure that print jobs do not get lost. Even when Auto Power-Off is disabled, the user-adjustable Energy
Saver Mode helps reduce energy use.
Set the Energy Save Mode
The HP ENVY 120 series Energy Save Mode reduces energy use by entering a sleep mode after 5 minutes of
inactivity. The time to sleep mode can be extended to 10 or 15 minutes.
NOTE: This feature is on by default and cannot be turned off.
To set Energy Save Mode
1. Touch the Setup icon.
2. Touch Preferences.
3. Scroll through the options and touch Energy Save Mode.
4. Touch the desired time interval (5, 10 or 15 minutes).
Environmental product stewardship program
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Chapter 10
Disposal of waste equipment by users in private households in the European
Union
Chemical Substances
HP is committed to providing our customers with information about the chemical substances in our products as
needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European
Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/
50
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Restriction of hazardous substance (Ukraine)
Toxic and hazardous substance table (China)
Battery disposal in the Netherlands
Battery disposal in Taiwan
California Perchlorate Material Notice
Environmental product stewardship program
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Chapter 10
EU battery directive
Regulatory notices
The HP ENVY 120 series meets product requirements from regulatory agencies in your country/region.
This section contains the following topics:
•
•
•
•
•
•
•
•
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Regulatory model identification number
For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory
Model Number for your product is SDGOB-1201. This regulatory number should not be confused with the
marketing name (HP ENVY 120 e-All-in-One series, etc.) or product numbers (CZ022A, etc.).
FCC statement
VCCI (Class B) compliance statement for users in Japan
Notice to users in Japan about the power cord
Regulatory notices
53
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Chapter 10
Notice to users in Korea
Notice to users in Germany
Noise emission statement for Germany
European Union Regulatory Notice
Products bearing the CE marking comply with the following EU Directives:
•
•
•
Low Voltage Directive 2006/95/EC
EMC Directive 2004/108/EC
Ecodesign Directive 2009/125/EC, where applicable
CE compliance of this product is valid only if powered with the correct CE-marked AC adapter provided by HP.
If this product has telecommunications functionality, it also complies with the essential requirements of the
following EU Directive:
•
R&TTE Directive 1999/5/EC
Compliance with these directives implies conformity to applicable harmonized European standards (European
Norms) that are listed in the EU Declaration of Conformity issued by HP for this product or product family and
available (in English only) either within the product documentation or at the following web site: www.hp.com/go/
certificates (type the product number in the search field).
The compliance is indicated by one of the following conformity markings placed on the product:
For non-telecommunications products and for EU
harmonized telecommunications products, such
as Bluetooth® within power class below 10mW.
54
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(continued)
For EU non-harmonized telecommunications
products (If applicable, a 4-digit notified body
number is inserted between CE and !).
Please refer to the regulatory label provided on the product.
The telecommunications functionality of this product may be used in the following EU and EFTA countries:
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece,
Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, and United Kingdom.
The telephone connector (not available for all products) is intended for connection to analogue telephone
networks.
Products with wireless LAN devices
•
Some countries may have specific obligations or special requirements about the operation of Wireless LAN
networks such as indoor use only or restrictions of the channels available. Please make sure that the country
settings of the wireless network are correct.
France
For 2.4-GHz Wireless LAN operation of this product, certain restrictions apply: This product may be used
•
indoors for the entire 2400-MHz to 2483.5-MHz frequency band (channels 1 to 13). For outdoor use, only the
2400-MHz to 2454-MHz frequency band (channels 1 to 7) may be used. For the latest requirements, see
The point of contact for regulatory matters is:
Hewlett-Packard GmbH, Dept./MS: HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY
Regulatory wireless statements
This section contains the following regulatory information pertaining to wireless products:
•
•
•
•
•
Exposure to radio frequency radiation
Regulatory wireless statements
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Chapter 10
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Index
regulatory notices
Symbols/Numerics
10 x 15 cm photo paper
specifications 46
regulatory model identification
number 53
A
S
scan
B
security
buttons, control panel
C
control panel
buttons
features
T
technical information
transparencies
copy
specifications 47
customer support
warranty 43
E
envelopes
specifications 46
environment
specifications 46
Environmental product stewardship
program 47
W
warranty 43
I
L
labels
specifications 46
legal paper
specifications 46
letter paper
specifications 46
N
network
P
paper
specifications 46
phone support period
photo paper
specifications 46
print
specifications 47
R
recycle
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60
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