HP Hewlett Packard PDAs Smartphones PC Series User Manual

The HP iPAQ Pocket PC Series  
HP Customer Information Centre  
Australia  
China  
13 23 93  
800 820 2255  
021 5050 4800  
Hong Kong  
India  
800 938833  
1 600 112267  
Indonesia  
0800 1 111 222  
008 800 330 005  
Korea  
080 703 0700  
1800 88 4848  
0800 266 727  
1800 1 331 4488  
Malaysia  
New Zealand  
Philippines  
Singapore  
1800 748 4488  
1800 278 8100  
Flexibility  
Taiwan  
0800 236686  
Connectivity  
Productivity  
Thailand  
1800 060 055  
1800 060 054  
HP iPAQ Pocket PC is a Microsoft®  
Windows® Powered Pocket PC  
© 2003 Hewlett-Packard Development Company, L.P.  
The information contained herein is subject to change without notice.  
The only warranties for HP products and services are set forth in the  
express warranty statements accompanying such products and services.  
Nothing herein should be construed as constituting an additional  
warranty. HP shall not be liable for technical or editorial errors or  
omission contained herein. Microsoft, Windows, and the Windows  
Logo are registered trademarks or trademarks of Microsoft Corporation  
in the United States and/ or other countries.  
Printed in Singapore.  
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The HP iPAQ  
Pocket PC  
Whether you’re a technophile dreaming of  
a wirelessly connected life or a busy professional  
looking for a comprehensive business solution,  
theres an HP iPAQ Pocket PC to suit your  
needs and budget. The HP  
designed to  
keep you one  
step ahead  
iPAQ Pocket PC features a  
broad range of wireless  
capabilities including  
integrated Bluetooth™  
technology and, in select  
models, wireless connectivity  
through WLAN cards.  
means, you can stay  
connected no matter where  
you are. The removable and  
rechargeable battery keeps you powered up  
when you’re on the move and the Universal  
Remote function provides you with complete  
control of your home entertainment system.  
The HP iPAQ Pocket PC – it will change the  
way you live, work and play, forever.  
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It helps you stay in touch with your world  
HP iPAQ Pocket PC h1900 series  
The HP iPAQ h1900 series features the most portable  
®
®
Microsoft Windows powered Pocket PCs in the HP iPAQ  
range. No matter where you are, the Integrated Bluetooth™  
technology provides you with wireless connectivity to  
other Bluetoothdevices, including mobile phones, printers  
a nd la ptops.  
SDIO slot  
The SDIO (Secure Digital Input/ Output) slot allows you to  
snap in memory cards for transferring and storing MP3s,  
pictures and more. And with its powerful multi-media  
capabilities, you can play games, watch videos or listen to  
music; it’s a complete entertainment system that slides easily  
into your pocket.  
Today Button  
Inbox Button  
What’s more, if you’re on the road and really need to work,  
pocket versions of Microsoft Outlook, Word, Excel and  
Internet Explorer for Pocket PC will help you get it done  
quickly and easily.  
5-way Navigation  
Button  
Contact List  
Button  
Calendar Button  
®
®
The HP iPAQ models in the h1900 series are Microsoft Windows Powered Pocket PCs  
Slim, sleek design  
Integrated Bluetooth™  
Multi-media enabled  
Stereo headphones  
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It helps you take control of your life  
HP iPAQ Pocket PC h2200 series  
®
®
The Microsoft Windows powered HP iPAQ h2200 series  
is wireless ready, which means, with the addition of a WLAN  
card, you can access the Internet, your email and important  
work files when you’re on the move. The SDIO dual expansion  
slots allow you to snap in memory cards and third party  
hardware such as scanners, cameras and printers; allowing  
you to manage more data than ever before.  
Dual CF and SDIO slots  
LED Power Indicator  
Active Bluetooth™  
Indicator  
The HP iPAQ h2200 series redefines productivity. With  
iPAQ Backup and pocket versions of Microsoft Outlook,  
Word, Excel and Internet Explorer for Pocket PC, you can  
keep working wherever you go.  
Calendar Button  
Contact List Button  
5-way Navigation  
Button  
Inbox Button  
iTask Button  
®
®
The HP iPAQ models in the h2200 series are Microsoft Windows Powered Pocket PCs  
Wireless ready  
Integrated Bluetooth™  
Dual expansion slots  
Multi-media enabled  
Removable, rechargeable battery  
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It helps you run your business  
from almost anywhere  
HP iPAQ Pocket PC h5500 series  
®
®
The Microsoft Windows powered HP iPAQ h5500 series  
is designed with the corporate user in mind. It offers more  
business critical features than any other PDA in the market  
today. For device and data security, there is a biometric  
fingerprint reader and 64/ 128 -bit WEP file encryption software  
to ensure exclusive access to confidential files.  
SDIO slot  
Antenna  
Wireless LAN  
Indicator  
Active Bluetooth™  
Indicator  
Volume/ Record  
Speaker  
The integrated wireless capabilities provide you with access  
to the Internet at Wi-Fi hotspots in cafes, hotels and airports.  
And the SDIO expansion slots allow you to scale the  
performance of the HP iPAQ to meet your future business  
needs. What’s more, the HP iPAQ h5500 series comes with  
pocket versions of Microsoft Outlook, Word, Excel and  
Internet Explorer for Pocket PC.  
iTask Button  
Inbox Button  
5-way Navigation  
Button  
Fingerprint Reader  
Contact List Button  
Calendar Button  
Microphone  
®
®
The HP iPAQ models in the h5500 series are Microsoft Windows Powered Pocket PCs  
Biometric fingerprint reader Advanced power  
management  
Integrated Bluetooth™  
Removable,  
rechargeable battery  
Multi-media enabled  
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HP iPAQ  
wireless solutions  
to suit your business  
Whether you need to build a complete data  
driven CRM tool for your company, empower  
sales personnel in the field, or keep track of  
warehouse inventory, theres an HP iPAQ  
wireless solution to meet the  
demands of your business.  
The following pages feature  
nine success stories that  
illustrate how the HP iPAQ  
has been effectively deployed  
to streamline business  
practices across different  
industries – saving companies  
time, work and money.  
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The Body Shop chooses the HP iPAQ Pocket PC  
to improve customer service  
W hen the Body Shop approached HP for a solution for its business, the  
brief was very clear – streamline the checkout process. The HP iPAQ  
Pocket PC Point of Sale (POS) system was the answer.  
Mobile checkout points provide a wealth of product information and  
instant receipts for sales transactions. The familiar Windows-based  
interface makes the HP iPAQ easy to use and allows synchronised data  
transfer between the mobile units, making sales tracking and reporting  
much easier.  
Today, instead of the traditional cash-register based checkout, Body Shop  
outlets in Hong Kong offer customers a brand new way to shop. Store  
assistants armed with HP iPAQ mobile POS systems help customers get  
information and purchase goods when and where they want. No more  
queuing to make payments or ask questions. The HP iPAQ has reduced  
customer wait times, improved service levels and helped the company  
maximise display space without compromising on checkout points.  
HP iPAQ success story  
The Body Shop, Hong Kong  
The challenge  
- Improve customer service and revenue per outlet by  
streamlining the checkout process  
The HP iPAQ was an obvious  
choice for us. We looked  
at other platforms but for  
the perfect convergence  
of usability, performance,  
versatility and convenience,  
HP iPAQ stands out from  
the rest.“  
The solution  
- Mobile POS system that utilises HP iPAQ equipped  
with 802.11b CompactFlash wireless LAN adapters  
and thermal printers  
- System integration through I-Zone development  
The results  
- Reduction in average waiting time  
Karin Ong  
- Multiple points of sale provided consumers with a more  
convenient shopping experience  
General Manager  
and Executive Director  
The Body Shop  
- Increased productivity of retail outlets  
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Bandi & Lunis increases operational efficiency  
with the HP iPAQ Pocket PC  
Bandi & Lunis Korean outlet is one of the largest bookstores in Asia. It  
carries more than two million books and with such large volumes of stock,  
customers were finding it increasingly more difficult to locate the books  
they wanted.  
The PC search facilities presented another problem; they were too complex  
and off-putting for many customers, particularly the elderly and those  
lacking basic computer skills. The customer-friendly solution came in the  
form of a pocket-sized HP iPAQ.  
With HP iPAQ Pocket PCs, store assistants are able to carry out a multitude  
of tasks, from stock ordering and inventory checks to book searches,  
product returns and inter-store book transfers, while on the move.  
HP iPAQ success story  
Bandi & Lunis, Korea  
Floor staff utilise the instant messaging capabilities of the HP iPAQ to  
communicate with each other and service the same customer within different  
sections of the store. In addition to reducing costs, increasing operational  
efficiency and raising customer service standards, the HP iPAQ solution  
has also significantly reduced the number of staff required to run the store.  
What’s more, the Microsoft® Windows® platform is compatible with Bandi  
& Lunis back-end system, which enables easy data transfer and sharing.  
The challenge  
- Increase sales by providing customers with the  
information they need, instantly  
“Customers who find the books  
they are looking for using the  
HP iPAQ search system make  
a purchase almost without fail,  
and this leads to an increase  
in revenue.”  
The solution  
- HP iPAQ Pocket PC h5450  
- Customised book search and logistics management  
system with wireless access  
This new interactive service has been well received with traditional and  
modern customers. Thanks to HP, Bandi & Lunis has found a way to keep  
its customers coming back time and time again.  
The results  
- 50% reduction in personnel required for the  
shop floor  
Kim Jong-Hwa  
Director  
Bandi & Lunis  
- Increase in sales due to the fact that customers who  
use the HP iPAQ search system purchase goods  
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Unitech employs a more targeted approach to  
sales using the HP iPAQ Pocket PC  
Unitech, one of Taiwans largest national distributors of IT products, found  
it was unable to capitalise on sales opportunities due to the lack of  
customer information available to field staff. To overcome this problem,  
Unitech presented its sales personnel with the HP iPAQ Pocket PC; this  
provided instant access to each customers buying patterns, their preferred  
brands and the complete IT infrastructure of the company – empowering  
sales personnel to make product recommendations based on specific  
customer needs.  
With the new system, detailed information is available across 3,000  
categories of product and market research and price negotiation can be  
conducted instantly. Customers can even place orders, make payments  
and confirm delivery dates in one single meeting. This increases productivity  
among the sales force and helps Unitech build stronger relationships with  
its key clients.  
HP iPAQ success story  
Unitech, Taiwan  
The challenge  
- Maximise sales opportunities by providing sales  
personnel with instant access to customer information  
The HP iPAQ Pocket PC  
empowers sales personnel  
to make product  
- Enhance customer service  
The solution  
recommendations based  
on specific customer needs.  
- HP iPAQ Pocket PC h3900  
- Mobile business management application  
The results  
- More proactive sales of product due to fast access  
of customer information  
- Improved Customer Relationship Management  
- 20% increase in productivity among the sales force  
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Colours by the Bay goes wireless with  
the HP iPAQ Pocket PC  
W hen you have three young children who all want to eat something  
different, a simple family lunch can turn into complete chaos. It was this  
small customer insight that led Andrew Tan, a local entrepreneur, to  
develop a new restaurant concept that would satisfy individual palates  
– seven restaurants housed within a 26,000 sq ft area where customers  
can choose from a variety of Chinese, Italian, Thai, Japanese, Western  
cuisines and even local fare.  
Each restaurant is equipped with several HP iPAQ Pocket PCs, which act  
as Point of Sale (POS) terminals for all ground staff. The menus for each  
of the seven restaurants are stored in the HP iPAQ and when a customer  
places an order, the waiter keys it directly into the device. The Pocket PC  
then sends the request wirelessly via 802.11b technology to three fixed  
terminal stations within the restaurant – the kitchen, the beverage counter  
and the cashier. This eliminates the need for keeping paper records of  
transactions and makes the ordering process much faster.  
HP iPAQ success story  
Colours by the Bay – The Esplanade, Singapore  
The challenge  
- Implementation of an intelligent ordering system  
that allows cross-ordering of menu items from seven  
different restaurants  
W hile Tan manages the Colours by the Bay group, each restaurant is  
independently owned and run. However, they all share a common vision  
and more importantly, the HP iPAQ POS system.  
In our business, service is  
of utmost importance and the  
HP iPAQ wireless system is  
so efficient that the drinks  
sometimes arrive before the  
waiter has finished taking the  
food orders.”  
The solution  
- HP iPAQ Pocket PC h3850  
- Wireless 802.11b connection with multiple fixed  
terminal stations  
The results  
- Customer satisfaction; with the HP iPAQ wireless  
system customers enjoy greater product availability  
and faster delivery  
Andrew Tan  
Manager  
Colours by the Bay  
- Cost savings; 30% reduction in manpower costs due  
to a significant increase in productivity among staff  
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Guidant Australia streamlines its inventory control  
and saves $350,000 thanks to the HP iPAQ  
When Guidant Australia – the developer of world-leading cardiovascular  
medical equipment – approached HP, it was facing serious problems with  
its inventory control. About 70 percent of the companys stock was released  
to 80 hospitals across Australia and the mobile sales force had to manually  
check 20,000 units from faxed copies of the stock inventory – a time  
consuming process and one that made discrepancies difficult to reconcile.  
The solution presented itself in the form of a Bluetoothenabled HP iPAQ  
Pocket PC and i.Scan, a custom-designed inventory management tool that  
allows sales staff to validate the companys stock instantly. A handheld  
scanner is run across the barcode of each piece of equipment and the  
data is transmitted to Guidant’s central database via a Bluetoothenabled  
mobile phone linked to the HP iPAQ. In just six months, this simple operation  
saved Guidant Australia approximately $350,000 by reducing stock write-  
offs, which have since fallen from three percent to one percent.  
HP iPAQ success story  
Guidant Australia  
The challenge  
- Reduce the time needed to validate  
consignment inventory  
“Using the HP iPAQ system,  
we are able to identify stock  
that is nearing its expiry and  
redeploy it to hospitals where  
it has high usage.”  
- Improve customer service  
The solution  
- HP iPAQ Pocket PC h3870, Ericsson T68 mobile  
phone and Symbol Technologies SPS3000  
barcode scanner  
Mark Summerville  
Business Manager  
Guidant Australia  
- HP ProLiant system, running SAP R/ 3 and Microsoft  
SQL Server 2000  
The results  
- Stock validation time has been reduced by 80 percent  
- Cost saving of approximately $350,000 in six months  
of operation  
- Faster delivery of equipment to customers  
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CMG Asia speeds up the sales cycle with  
an HP iPAQ business solution  
CMG, one of Asias leading financial services providers, realised that  
closing sales on the spot was critical to success and a change in processes  
could provide the company with an unbeatable competitive edge. The key  
to this plan was to ensure that the CMG sales force had quick access to  
information at all times.  
HP iPAQ success story  
CMG Asia, Hong Kong  
The challenge  
- Achieve a competitive edge by delivering  
on-the -spot financial products and planning services  
With the HP iPAQ Pocket PC, the CMG team can access policies and  
underwriting guidelines no matter where they are. Built-in financial planning  
tools such as risk assessment and financial status analysis help them create  
tailor-made solutions based on specific parameters. And prospective clients  
can instantly evaluate alternatives using key criteria such as premium rates.  
The solution  
- An end-to-end mobile solution based on HP iPAQ  
with INTERACTlifes insurance agent software that  
incorporates product information, premium calculation  
and data capture functions  
With the HP iPAQ, consumers can now get CMG financial solutions  
anytime, anywhere. Theres no more waiting for the agent to return to the  
office, process a service offering and present an appropriate proposal.  
- Back-end system based on HP 9000 UNIX servers,  
HP ProLiant synchronisation and database server  
- INTERACTlife WTA Synchronisation software  
supporting 2-way data update over GPRS, WLAN,  
Bluetoothand PC Cradle  
“Compared to other platforms,  
the HP iPAQ offers more  
performance and expansion  
possibilities, such as built-in  
support for Bluetooth, which  
makes it easier for us to add  
future functionality such as  
remote connectivity.”  
The results  
- Instant premium calculation that speeds up the sales  
cycle and improves agents’ ability to close deals on  
the spot  
- Up-to-date insurance and financial product information  
is available right at the agent’s fingertips through  
the HP iPAQ  
Chris Lane  
- Vast improvement in response time leading to greater  
customer satisfaction  
Regional Manager  
Information Technology  
CMG Asia  
- Improved communication and support from the office  
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KONE reduces customer response time with  
the HP iPAQ Pocket PC  
KONE – the market leader in industrial engineering – designs, installs and  
services elevators, escalators and auto-walks. With over 10,000 installations  
in Australia and New Zealand, the company found that responding to  
over 40,000 service calls each year required a faster and more efficient  
way to meet its customers needs.  
With the deployment of Bluetoothenabled HP iPAQ Pocket PCs, the latest  
customer information and technical data can be retrieved anytime, anywhere.  
This helps company technicians evaluate and resolve faults and complete  
maintenance work faster than ever before. The wireless solution allows  
seamless transfer of data to KONE’s ERP system through GPRS enabled  
mobile phones, which means customer reports can now be created in real  
time and delivered by email, fax or through the Internet.  
HP iPAQ success story  
KONE, Australia/ New Zealand  
Today, KONE’s approach to customer care has removed the need for  
tedious, paper-based manual systems and the new flexible, integrated and  
automated communication solution has dramatically reduced customer  
service response time.  
The challenge  
- Reduce customer service response time through  
real-time data analysis and delivery  
The HP iPAQ solution raises  
the benchmark in service  
delivery, creating a new  
paradigm for responsive and  
professional customer care.”  
The solution  
- HP iPAQ Pocket PC h3970, Nokia 6310 and the  
Symbol SPS3000 barcode sleeve  
- Compaq ProLiant web system on Windows platform  
and HP 9000 Series server (HP-UX)  
Chris Cassettari  
Modernisation Director  
KONE  
- Custom designed software for the HP iPAQ, networked  
to the companys SAP/ R3 business system  
The results  
- Reduced from weeks to hours the time it takes to initiate  
a call, retrieve customer data, complete the task and  
finalise company and customer reporting  
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The HP iPAQ Pocket PC helps Sembawang  
Shipyard with manpower deployment  
Sembawang Shipyard assists clients from over 35 countries with ship repair  
and conversion. With over 200 vessels handled annually, efficient deployment  
of the companys workforce is critical to the cost, manning and management  
of Sembawangs projects. With HP iPAQ Pocket PCs, supervisors on board  
the vessels can check workers’ qualifications, skill sets and legal status by  
scanning their identification barcodes. Wireless data links help managers  
on the ground make instant cross and re-deployment decisions based on  
real-time intelligence. And supervisors can wirelessly access project  
information from databases residing on the companys enterprise server  
system, providing better estimations of manpower requirements and sub-  
contracting costs.  
HP iPAQ success story  
The HP iPAQ solution has replaced manual labour tracking on job sheets  
and minimised administrative work, resulting in significant time and cost  
savings. Thanks to the HP iPAQ, Sembawang can make more informed  
and timely manpower decisions with the flexibility to respond to a dynamic  
work environment.  
Sembawang Shipyard, Singapore  
The challenge  
- Optimise the use of the companys workforce by  
using real-time intelligence to make more informed  
deployment decisions  
It is envisaged that a wireless  
solution would allow for the  
real-time reporting of our  
workforce. Such ‘deployment  
intelligence’ will also allow us  
to optimise the use of our  
workforce in the dynamic  
work environment.”  
The solution  
- HP iPAQ Pocket PC  
- Enterprise server system allowing wireless access  
to the HP iPAQ  
- Wireless Bridges enabling high-speed long-range  
outdoor links  
Mr Heng Chiang Gnee  
Managing Director  
The results  
- Reduction in administrative work resulting in  
significant cost savings for the company  
Sembawang Shipyard Pte Ltd  
- Improvement in the estimation of manpower  
requirements, sub-contracting costs and patterns  
of manpower deployment  
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The HP iPAQ Pocket PC helps Shu-Te University  
create a mobile campus  
In Yanchao village in the Kaoshiung county of Taiwan, a revolution is  
underway that will transform university education forever. The Shu-Te  
University is experimenting with mobile teaching and administration. Using  
HP iPAQs, teachers at Shu-Te are able to consult to students anywhere,  
anytime. The entire campus is wireless enabled, making mobile teacher-  
student interaction a reality. Apart from overcoming the logistical hurdles  
of venue, coordination and recording of interactions, HP iPAQs allow  
teachers to access student information and tutorial records no matter where  
they are – eliminating the need to carry bulky paper files around the campus.  
Online teacher-student meetings, referrals for counselling and evaluation  
are now standard practice at Shu-Te University. And in the near future,  
students results, attendance records and photographs will also be incorporated  
into the system – which means students will be able to keep abreast of  
activities on campus and pick their subjects without ever visiting the school.  
The HP iPAQ, with its memory expansion capabilities, processing speeds  
and user- friendly software, has proven to be the ideal choice for introducing  
information technology to the 10,000 staff and students at Shu-Te.  
HP iPAQ success story  
Shu-Te University, Taiwan  
The challenge  
- Streamline the administration process by creating a  
mobile campus  
In the past, when teachers  
held meetings and discussions  
with students, they had to carry  
two thick stacks of student files  
and search for the relevant  
data. Now, with the HP iPAQ,  
teachers can access the  
The solution  
- HP iPAQ Pocket PC h3900  
- Multi-media optical-fibre network enabling wireless  
access to the Internet  
The results  
- Instant access of students’ tutorial records and  
academic results  
students information and  
tutorial records instantly.”  
- More students’ problems resolved through effective  
and efficient counselling  
Lin Quanyi  
Associate Professor  
STU  
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Expand your HP iPAQ Pocket PC  
with the latest accessories  
If you need extra batteries for your HP iPAQ so you’re  
never without power, or a slim keyboard to help you type  
documents faster, you’ll find all the accessories you need  
right here. Take a look through to see how you can make  
your HP iPAQ work harder for you.  
Accessories featured include:  
Expansion packs  
Batteries  
Battery chargers  
Adaptors  
Cradles  
Styli  
Keyboards  
Cases/ Covers  
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Part No.  
Current  
Part No.  
Previous  
Part No.  
Current  
Part No.  
Description  
h1900  
h2210  
h5100  
h5400  
h5500  
Description  
h1900  
h2210  
h5100  
h5400  
h5500  
253516-011  
253516-B21  
253516-031  
FA129A#ABG  
FA129A#ABA  
FA129A#ABU  
Battery charger (AU)  
Battery charger (US)  
Battery charger (UK)  
253479-B21  
287464-B21  
FA135A#AC3  
FA136A#AC3  
FA184A#AC3  
SD memory cards 128MB  
SD memory cards 256MB  
SD memory cards 512MB  
253629-001  
253629-011  
253629-031  
FA130A#ABA  
FA130A#ABG  
FA130A#ABU  
AC adaptor (US)  
AC adaptor (AU)  
AC adaptor (UK)  
249708-B21  
249709-B21  
170339-B22  
FA120A#AC3  
FA121A#AC3  
FA115A#AC3  
PC card expansion  
pack plus  
CompactFlash card  
expansion pack plus  
253508-B21  
274707-B21  
FA125A#AC3  
FA133A#AC3  
Auto adaptor  
Charger adaptor  
CompactFlash card  
expansion pack  
216198-B21  
253512-B21  
253514-B21  
FA116A#AC3  
FA127A#AC3  
FA128A#AC3  
Dual-slot PC card  
expansion pack  
253504-B21  
262207-B21  
217883-B22  
249707-B21  
FA124A#AC3  
FA131A#AC3  
FA117A#AC3  
FA119A#AC3  
Premier leather case  
Zippered leather case  
Expandable case  
Cover pack  
920mAh Battery for  
removable jackets  
1800mAh Battery for  
removable jackets  
290484-B21  
290486-B21  
FA139A#AC3  
FA140A#AC3  
Slim battery 1250mAh  
Extended battery 2500mAh  
with adaptor  
313295-B21  
282348-B21  
FA138A#AC3  
FA137A#AC3  
Screen Protector - 3pk  
Rugged case  
311315-B21  
FA114A#AC3  
FA110A#AC3  
900mAh battery  
900mAh slim battery  
339656-B21  
FA160A#AC3  
iPAQ Leather holster case  
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Previous  
Part No.  
Current  
Part No.  
Previous  
Part No.  
Current  
Part No.  
h1900  
h2210  
h5100  
h5400  
h5500  
Description  
h1900  
h2210  
h5100  
h5400  
h5500  
Description  
268927-001  
268927-B31  
FA132A#ABA CompactFlash modem (US)  
FA132A#B13 CompactFlash modem (Intl)  
339657-B21  
FA161A#AC3  
iPAQ Nylon case  
249693-001  
249693-031  
FA118A#ABA  
FA118A#ABU  
Foldable keyboard (US Eng)  
Foldable keyboard (UK Eng)  
311837-371  
326030-371  
336025-371  
Mobility kit  
312391-001  
253510-B21  
311311-B21  
FA141A#ABA  
FA126A#AC3  
FA113A#AC3  
FA111A#AC3  
FA122A#AC3  
FA123A#AC3  
FA112A#AC3  
FA109A#AC3  
Slim keyboard (US Eng)  
Starter kit plus  
Stylus three pack  
Essential kit  
FA167A#UUF Style kit - Blue  
FA165A#UUF Style kit - Tan  
Stylus three pack  
Stylus three pack  
FA195A#UUF User kit  
250178-B21  
250182-B21  
311317-B21  
Autosync cable  
(USB/ Serial)  
334053-371  
VEO CF Camera  
Desktop cradle  
(USB/ Serial)  
FA182A#UUF CF Radio  
USB Desktop cradle  
with battery slot  
USB Desktop cradle  
with battery slot  
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Previous  
Part No.  
Current  
Part No.  
Previous  
Part No.  
Current  
Part No.  
Description  
h1900  
h2210  
h5100  
h5400  
h5500 h3000  
Description  
h1900  
h2210  
h5100  
h5400  
h5500 h3000  
336754-B21 FA158A#AC3 Windows Mobile 2003  
for Pocket PC  
339984-B21 FA178A#AC3 Windows Mobile 2003 for  
Pocket PC  
UPGD, ENG (single user)  
UPGD 100 USERS, BT, ENG  
(100 users) for h3970  
336755-B21 FA151A#AC3 Windows Mobile 2003 for  
FA158A#AB0  
FA158A#AB2  
Windows Mobile 2003  
for Pocket PC  
Pocket PC  
UPGD, ENG (single user)  
for h3850  
UPGD, T-CH (single user)  
Windows Mobile 2003  
for Pocket PC  
UPGD, S-CH (single user)  
339986-B21 FA179A#AC3 Windows Mobile 2003 for  
Pocket PC  
UPGD, BT, ENG (single user)  
for h3870  
336757-B21 FA153A#AC3 Windows Mobile 2003  
for Pocket PC  
336752-B21 FA156A#AC3 Windows Mobile 2003  
for Pocket PC  
UPGD 50 USERS, ENG  
(50 users)  
UPGD 50 USERS, ENG  
(50 users) for h3850  
336753-B21 FA157A#AC3 Windows Mobile 2003  
339987-B21 FA180A#AC3 Windows Mobile 2003  
for Pocket PC  
for Pocket PC  
UPGD 100 USERS, ENG  
(100 users)  
UPGD 50 USERS, BT,  
ENG (50 users) for h3870  
336758-B21 FA154A#AC3 Windows Mobile 2003  
for Pocket PC  
336759-B21 FA147A#AC3 Windows Mobile 2003  
for Pocket PC  
UPGD, ENG (single user)  
for h3950  
UPGD 100 USERS, ENG  
(100 users) for h3850  
339988-B21 FA181A#AC3 Windows Mobile 2003 for  
Pocket PC  
339983-B21 FA176A#AC3 Windows Mobile 2003 for  
Pocket PC  
UPGD, BT, ENG (single user)  
for h3970  
UPGD 100 USERS, BT, ENG  
(100 users) for h3870  
336761-B21 FA149A#AC3 Windows Mobile 2003  
for Pocket PC  
UPGD 50 USERS, ENG  
(50 users) for h3950  
339985-B21 FA177A#AC3 Windows Mobile 2003  
for Pocket PC  
UPGD 50 USERS, BT,  
ENG (50 users) for h3970  
336762-B21 FA150A#AC3 Windows Mobile 2003  
for Pocket PC  
UPGD 100 USERS, ENG  
(100 users) for 3950  
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Quick Reference Guide  
h1930  
h1940  
h2210  
h5150  
h5450  
h5550  
Dimensions  
113.3mm (H) x 69.8mm (W)  
x 12.8mm (D)  
113.3mm (H) x 69.8mm (W)  
x 12.8mm (D)  
115.4mm (H) x 76.4mm (D)  
x 15.4mm (W)  
133mm (H) x 84mm (D)  
x 15.9mm (W)  
138mm (H) x 84mm (D)  
x 15.9mm (W)  
138mm (H) x 84mm (D)  
x 15.9mm (W)  
Weight  
124g  
124g  
144.2g  
186.9g  
206g  
206.8g  
Samsung (2410)  
203MHz processor  
Samsung (2410)  
266MHz processor  
400 MHz Intel® Xscale  
400MHz Intel®  
400 MHz Intel® Xscale  
Processor  
technology-based processor  
PXA250 Applications Processor  
technology-based processor  
Display type  
Transflective TFT with LED backlight (64K colours, 16-bit)  
Transflective TFT with LED backlight (64K colours, 16-bit)  
Transflective TFT liquid crystal display  
(64K colours, 16-bit); 96mm viewable image (diagonal)  
Touch screen  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Resolution  
240(W) x 320(H)  
240(W) x 320(H)  
240(W) x 320(H)  
240(W) x 320(H)  
240(W) x 320(H)  
64MB  
240(W) x 320(H)  
128MB  
Memory - RAM  
File store  
64MB  
Na  
64MB  
13MB  
Yes  
64MB  
3MB  
Yes  
64MB  
4MB  
Yes  
17MB  
Infrared port  
Internal expansion slot  
Yes  
Yes  
Yes  
SDIO ready,  
MMC expansion slot  
SDIO ready,  
MMC expansion slot  
SD, SDIO, MMC,  
Compact Flash Type I and II  
SD/ MMC type standard,  
SDIO ready  
SD expansion slot  
SDIO expansion slot  
Communications port  
USB connectivity for  
connecting to cradle or  
directly to PC via cable  
USB connectivity for  
connecting to cradle or  
directly to PC via cable  
USB connectivity for  
connecting to cradle or  
directly to PC via cable  
USB connectivity for  
connecting to cradle or  
directly to PC via cable  
USB / serial connectivity  
for connecting to cradle or  
directly to PC via  
USB / serial connectivity  
for connecting to cradle or  
directly to PC via  
cable Consumer IR and IrDA  
cable Consumer IR and IrDA  
Audio  
Speaker, microphone,  
2.5mm stereo audio jack,  
volume control, audio record  
and playback  
Speaker, microphone,  
2.5mm stereo audio jack,  
volume control, audio record  
and playback  
Speaker, microphone,  
3.5mm stereo audio jack,  
volume control, audio record  
and playback  
Speaker, microphone,  
3.5mm stereo audio jack,  
volume control, audio record  
and playback  
Integrated speaker, integrated  
microphone, 3.5mm stereo audio  
jack, volume control, audio record  
and playback  
Integrated speaker, integrated  
microphone, 3.5mm stereo  
audio jack, volume control,  
audio record and playback  
Battery  
900mAh Ion-Ion  
900mAh Ion-Ion  
900mAh Ion-Ion  
1250mAh Ion-Ion  
1250mAh Ion-Ion  
1250mAh Ion-Ion  
Polymer removable  
and rechargeable battery  
Polymer removable  
and rechargeable battery  
Polymer removable  
and rechargeable battery  
Polymer removable and  
rechargeable battery  
Internal backup battery  
Polymer removable and  
rechargeable battery  
Internal backup battery  
Polymer removable and  
rechargeable battery  
Internal backup battery  
Integrated Bluetooth™  
Integrated Wi-Fi  
No  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes, via CF or SD Card  
Yes, via CF or SD Card  
Yes, via CF or SD Card  
Yes, via PC Card and  
expansion pack or SD Card  
Integrated WWAN  
Operating system  
No  
No  
Yes, via CF Card  
Yes, via PC Card, CF Card,  
or GSM/ GPRS expansion pack  
Microsoft® Windows®  
Mobile 2003 Premium software  
for Pocket PC  
Yes, via PC Card, CF Card,  
or GSM/ GPRS expansion pack  
Yes, via PC Card, CF Card,  
or GSM/ GPRS expansion pack  
Microsoft® Windows®  
Mobile 2003 Premium software  
for Pocket PC  
Microsoft® Pocket PC 2003  
Microsoft® Pocket PC 2003  
Microsoft® Windows®  
Mobile 2003 Premium software  
for Pocket PC  
Powered by  
Microsoft® Windows®  
for Pocket PC 2002  
HP Ergonomic design features  
Instant-on/ off and Backlight  
Navigation button  
Instant-on/ off and Backlight  
Navigation button  
Instant-on/ off and Backlight  
Navigation button  
Instant-on/ off and  
Backlight Power button  
Instant-on/ off and  
Backlight Power button  
Instant-on/ off and  
Backlight Power button  
5-way Navigation button  
5-way Navigation button  
5-way Navigation button  
Touch-sensitive display for stylus  
Touch-sensitive display for stylus  
Touch-sensitive display for stylus  
Touch-sensitive display for stylus  
Touch-sensitive display for stylus  
Touch-sensitive display for stylus  
4 programmable application  
launch buttons - Calendar,  
Contacts, Inbox,  
4 programmable application  
launch buttons - Calendar,  
Contacts, Inbox,  
4 programmable application  
launch buttons - Calendar,  
Contacts, Inbox, and iTask buttons  
5 programmable application  
launch buttons - Calendar,  
Contacts, Inbox, and iTask  
and Record buttons  
5 programmable application  
launch buttons - Calendar,  
Contacts, Inbox, and iTask  
and Record buttons  
5 programmable application  
launch buttons - Calendar,  
Contacts, Inbox, and iTask  
and Record buttons  
and Today buttons  
and Today buttons  
2 alarm settings  
2 alarm settings  
Built in speaker  
2 alarm settings  
Built in speaker  
Built in speaker  
Built in speaker and  
microphone, Volume up/ down  
and record button  
2 alarm settings  
2 alarm settings  
Soft touch sides for slip free grip  
Built in speaker and  
microphone, Volume up/ down  
and record button  
Built in speaker and  
microphone, Volume up/ down  
and record button  
HP Exclusive applications  
iPAQ Image Viewer  
BluetoothManager iPAQ Backup  
iPAQ Task Manager  
iPAQ Backup  
iPAQ Task Manager  
iPAQ Backup  
iPAQ Fingerprint Reader  
iPAQ Task Manager  
iPAQ Backup  
iPAQ Fingerprint Reader  
iPAQ Task Manager  
iPAQ Backup  
iPAQ Image Viewer  
Universal Remote Control  
iPAQ File Store  
iPAQ Image Viewer  
Universal Remote Control  
iPAQ File Store  
iPAQ Image Viewer  
iPAQ File Store  
iPAQ Image Viewer  
iPAQ File Store  
Universal Remote Control  
Whats in the Box  
HP iPAQ Pocket PC h1930,  
USB Synchronisation cable,  
AC Adaptor, Battery,  
Getting Started Poster,  
Charger adaptor,  
2.5-3.5mm audio adaptor,  
HP iPAQ Pocket PC  
Companion CD  
HP iPAQ Pocket PC h1940,  
USB Synchronisation cable,  
AC Adaptor, Battery,  
Getting Started Poster,  
Charger adaptor,  
2.5-3.5mm audio adaptor,  
HP iPAQ Pocket PC  
Companion CD  
HP iPAQ Pocket PC h2210,  
USB Cradle/ Charger,  
AC Adaptor, Slip case, Battery,  
Getting Started Poster,  
Charger adaptor,  
HP iPAQ Pocket PC h5150,  
USB Cradle/ Charger,  
AC Adaptor,  
Holster with belt clip, Battery,  
Getting Started Poster,  
Charger adaptor,  
HP iPAQ Pocket PC h5450,  
USB Cradle/ Charger,  
AC Adaptor,  
Holster with belt clip, Battery,  
Getting Started Poster,  
Charger adaptor,  
HP iPAQ Pocket PC h5550,  
USB Cradle/ Charger,  
AC Adaptor,  
Holster with belt clip, Battery,  
Getting Started Poster,  
Charger adaptor,  
HP iPAQ Pocket PC  
Companion CD  
HP iPAQ Pocket PC  
Companion CD  
HP iPAQ Pocket PC  
Companion CD  
HP iPAQ Pocket PC  
Companion CD  
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Frequently Asked Questions  
Why should I choose the HP iPAQ Pocket PC?  
Can I check email and access the Internet when I’m on the move?  
Yes you can – the HP iPAQ allows you to connect to the Internet through  
a CF or SD card at Wi-Fi hotspots in hotels, cafes and airports.  
The HP iPAQ offers you a broad range of wireless options to help you  
stay productive wherever you go. The expansion capabilities and wide  
range of accessories allow you to enhance the performance of your Pocket  
PC to meet your evolving needs. And the HP iPAQ provides you with  
business-critical security features that keep your confidential information  
safe and secure.  
What are the expansion capabilities of the HP iPAQ?  
The HP iPAQ h2200 and h5500 series feature an integrated Secure Digital  
(SD) slot which allows you to snap in memory cards and third party  
hardware. What’s more, its SDIO ready, so you can connect hardware  
such as scanners and printers – you can even turn your HP iPAQ into a  
radio or a digital camera.  
Which HP iPAQ model provides the best security for confidential information  
and documents?  
The HP iPAQ h5500 series – it features a biometric fingerprint reader to  
ensure exclusive access to your device; VPN software to secure your wireless  
connection when accessing information remotely, such as the Internet, email  
and your corporate network; and F-Secure FileCrypto data encryption  
software to keep your confidential documents safe and secure.  
If the HP iPAQ is reset or loses power, will the data be safe?  
Yes, with HP iPAQ File Store, you can save important documents in the  
non-volatile memory portion of your HP iPAQ – this means your data will  
be safe in the event of a device reset or power loss.  
Can I print documents directly from an HP iPAQ Pocket PC without  
connecting cables?  
Yes, all HP iPAQ Pocket PCs feature Bluetoothtechnology which allows  
you to print on a range of HP Bluetoothenabled printers wirelessly; no  
cables required.  
Is it possible to back-up and restore data to the HP iPAQ?  
Yes, in fact iPAQ Backup allows you to schedule automatic back-ups to an  
external storage device such as a PC, laptop or memory card quickly and  
easily. The files can then be restored whenever you need them.  
Is the HP iPAQ multi-media enabled?  
Can I continue using the HP iPAQ if the battery completely discharges when  
I’m on the road?  
Yes, you can play games, watch videos and even listen to your favourite  
MP3s with the HP iPAQ. What’s more, the HP iPAQ h2200 and h5500  
series feature an Integrated Universal Remote Control that allows you to  
control your home entertainment system from your Pocket PC.  
Yes you can. The removable, rechargeable batteries installed in HP iPAQ  
Pocket PCs can be changed anytime, anywhere – which means you can  
keep working for longer.  
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