HP Hewlett Packard Network Router WHR HP AG108 User Manual

User Manual - AirStation WHR-HP-AG108

High Power Dual A + G Smart Wireless Router

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v1.3

www.buffalotech.com

Table of Contents

Manual Assignment of IP Address . . . 30

Network Conﬁguration. . . . . . . . . . . . . . . . . . . . . 31

Route information . . . . . . . . . . . . . . . . . . . . 31

Address Translation . . . . . . . . . . . . . . . . 33

IP Filter . . . . . . . . . . . . . . . . . . . . . . 35

Intrusion Detector . . . . . . . . . . . . . . . . . 38

UPnP . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Wireless Conﬁguration . . . . . . . . . . . . . . . . . . . . . . . . 40

AOSS. . . . . . . . . . . . . . . . . . . . . . . . . 40

802.11a . . . . . . . . . . . . . . . . . . . . . . 41

Basic . . . . . . . . . . . . . . . . . . . . . . 41

Security . . . . . . . . . . . . . . . . . 42

802.11g . . . . . . . . . . . . . . . . . . . . . . 43

Basic . . . . . . . . . . . . . . . . . . . . . . 43

Security . . . . . . . . . . . . . . . . . 44

MAC access limit . . . . . . . . . . . . . . . . . . . . . . . . 45

Admin Configuration . . . . . . . . . . . . . . . . . . . 46

Password . . . . . . . . . . . . . . . . . . . 47

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ꢁ

Table of Contents

Date/NTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Syslog Transfer . . . . . . . . . . . . . . . . . . . . . . . . 49

Save/Load Conﬁguration . . . . . . . . . . . . 50

Initialize/Reboot...........................51

Firmware Update. . . . . . . . . . . . . . . . . . . . . . 52

Diagnostic........................................ 53

SystemInformation...................... 53

Log Info. . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Packets Info. . . . . . . . . . . . . . . . . . . . . . . . . 55

Client Monitor. . . . . . . . . . . . . . . . . . . . . . 56

Ping Test. . . . . . . . . . . . . . . . . . . . . . 57

Connecting to an existing network. . . . . . . . . . . . . . . . . . . . . . 58

Antenna. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Speciﬁcations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Glossary .................................................... 65

FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Warranty Information. . . . . . . . . . . . . . . . . . . . . 86

Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

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ꢂ

Introduction

Congratulations on your purchase! The AirStation High Power Combo A + G Wireless Router

provides two separate wireless networks at the same time, one on the 2.4ghz 802.11g fre-

quency and another on the 5ghz 802.11a frequency.

System Requirements

• A high-speed (Broadband) Internet connection or existing local area connection.

• A computer with a network connection (wired or wireless) and a good web browser. The

screenshots in this manual were taken with Firefox, but Netscape and Internet Explorer

are also supported in versions 4.5 or later, and Safari 1.0 and later is supported with

Macintosh OS X 10.2 and later.

AirStation WHR-HP-AG108 Package Contents

• WHR-HP-AG108 Base Station

• Antenna

• AC adapter and power cable

• CAT5 LAN cable

• Utility CD with Manual

• Quick Setup Guides

• Warranty Statement

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ꢃ

Basic Setup

Begin by ﬁnding a good place to set up your router/access point. Some things to

consider:

• You’ll need to be able to plug your internet connection into it, so it should go within

reach of the LAN cable from your DSL or Cable modem. You’ll also want a power outlet

nearby.

• Keep the access point as central in your work area as possible. Signal strength and

speed fall off with distance.

• Higher is often better. For instance, set it up on the top shelf of a bookcase rather than

the bottom one, if possible.

Screw the antenna into the top of your AirStation. It will probably work best if

you orient it to point straight up.

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ꢄ

Getting Ready

Make note of the AirStation’s wired MAC address. The LAN

or Wired MAC address is the default SSID (wireless network

name) of the AirStation. You can find it on the bottom of the

AirStation.

You may also wish to contact your ISP to ask if other information, such as global IP

address, subnet mask address, default gateway address, DNS server address, or PPPoE

parameters, is necessary to access your internet connection. Write down any necessary

information that your ISP requires for connection.

Buffalo recommends using a wired network connection, where your computer is

physically connected to the AirStation with a CAT5 straight cable plugged into one of the

four LAN ports, to initially set up your router. This type of setup will eliminate possible

setup problems with the wireless adapter on the computer being used to conﬁgure the

AirStation.

The computer used to conﬁgure the AirStation should be set to obtain an IP address

automatically using a DHCP server. The WHR-HP-AG108 has a default LAN IP address of

192.168.11.1 and Subnet Mask of 255.255.255.0.

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ꢅ

Connecting your AirStation

1. Power down the Cable or DSL modem and the computer which will be used to

conﬁgure the AirStation router.

2. Plug the Cable or DSL’s LAN Ethernet cable into the AirStation’s WAN port. Initially,

you may need to unplug this cable from your computer, hub or other router.

3. Plug the provided Ethernet cable into a LAN port on the AirStation and plug the other

end into your computer’s Ethernet adapter (NIC). If you plan to initially conﬁgure the

AirStation wirelessly (not recommended), you may skip this step.

4. Power on your cable or DSL modem and wait one full minute, then power on the

AirStation router and wait one full minute, and ﬁnally power on the computer which

will be used to conﬁgure the AirStation. If the red DIAG light on the AirStation is lit or

ﬂashing after several minutes of being powered on, please consult Buffalo Technology

Technical Support.

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ꢆ

Launch a web browser on the computer that you’re

going to use to conﬁgure the AirStation.

Enter 192.168.11.1 into the URL ﬁeld. Naturally, if you

change your AirStation’s IP address, you’ll have to enter

the new address instead.

A window will open, prompting you to enter a User ID

and Password.

Enter root as the User name and leave the password

ﬁeld blank unless you have previously conﬁgured a

password.

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ꢇ

Detecting Your Broadband Connection

Your AirStation’s SmartRouter technology will determine the type of internet

connection you have automatically, and ask you for any needed information. If

your ISP assigns IPs automatically (most cable providers do), their DHCP server

will give your router an IP address. If additional login information is required

to connect to the internet, the wizard will ask for it. Enter any required login

information if asked. Contact your DSL

provider for any missing login information.

If your DSL provider requires that PPPoE

information be entered manually, see page

25.

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Home

This is the opening page of your

AirStation’s conﬁguration tool. You

can always get to it from within the

conﬁguration screens by clicking on

Home. From here, you can conﬁgure

port mapping for your internet games,

turn on UPnP for Windows (MSN)

Messenger, conﬁgure your Firewall,

setup Encryption, choose your Wireless

channel, Enable IPv6, update your

AirStation’s ﬁrmware, and reset your

Internet connection’s conﬁguration. As

you explore the conﬁguration tool, you

can usually get context sensitive help by clicking on the Help link at the top right

of the page.

To go to Advanced Settings (page 25), click on the Advanced tab. To get the

system information you need to set up a wireless client that doesn’t support

AOSS, click on the System Info tab. See page 17 for more on Home.

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AOSS

AOSS (AirStation One-Touch Secure System) is a simple system for conﬁguring

your wireless network securely. If your router and your client device are

installed and both support AOSS, then making a secure wireless connection

between them is very easy.

Push the AOSS button on the top of your router and hold it in for a few

seconds. The AOSS light will begin to ﬂash amber. You now have two minutes

to push the AOSS button on your client device and ﬁnish the connection.

If you have a standalone client device,

it will probably have a little red button

labled “AOSS” on it. Push the button!

About 15 seconds later, you’ll have a

secure network connection.

If your client device is a PCI or CardBus

card, CardBus, the AOSS button will

probably be in its Client Manager

Software. Check your client device’s

user manual for instructions on where

to push or click the AOSS button.

standalone cli-

ent device

PC card

Client Manager

Software

After you’ve pressed both buttons, it will

take about 15 seconds for the connection to complete. When it’s ﬁnished, the AOSS light

will glow a solid amber. You now have a secure network connection!

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1ꢀ

AOSS Notes

Some things to keep in mind

• Only one AOSS wireless client adapter can be conﬁgured with the AOSS router at a

time. The buttons will need to be re-pressed to connect each additional AOSS wireless

client adapter.

• It is not necessary to AOSS client devices that have already been conﬁgured via AOSS,

unless signiﬁcant changes have been made to the wireless network.

• Do not attempt to conﬁgure two separate AOSS networks at the same time, as it may

cause undesired conﬁgurations.

• If an undesired client has connected via AOSS, it can be disconnected from within the

WHR-HP-AG108’s advanced conﬁguration menus.

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1ꢁ

Bridge/AP Mode

This AirStation supports quickly changing the

product from a wireless router to a conventional

access point.

Put your Airstation into Bridge/Access Point

Mode by moving the switch on the bottom

of your AirStation from AUTO to BRI. This

changes the default IP address of the AirStation

from 192.168.11.1 to 192.168.11.100, and

DHCP, NAT, and the WAN port are disabled.

Bridge/AP Mode might be desirable if you’re adding wireless capability to an existing

network with a router. It is not suitable for most home conﬁgurations. If you plan to

use the AirStation as an normal wireless router, make sure that this switch is in the normal

(AUTO) position!

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1ꢂ

Manual Client Configuration

If your wireless client doesn’t support

AOSS, you’ll have to conﬁgure it

manually. From the Home page, click

on the System Info tab.

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1ꢃ

System Info

This page gives you all the information

you might need to conﬁgure your

non-AOSS wireless client. Probably

you’ll just need the SSID, encryption

type, and password. Consult your

wireless client’s documentation for

more information on conﬁguring it if

necessary.

You can get here from Home by

clicking the System Info tab.

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1ꢄ

AirStation Configuration Tool (Home)

When you ﬁrst open your AirStation

Conﬁguration Tool, it will take you to Home

(see also page 11). From Home, you can

conﬁgure port mapping for your internet

games, set UPnP for Windows (MSN)

Messenger, conﬁgure your ﬁrewall, setup

encryption, choose your wireless channel,

enable IPv6, update your AirStation’s

ﬁrmware, and reset your Internet

Connection’s conﬁguration. Clicking the

Advanced tab gives you access to all of the

AirStation’s conﬁguration tools.

You can get back to Home from anywhere

in the management tool by clicking on the

Home button at the top left of the screen.

Let’s begin exploring advanced settings by

clicking on Internet Games (Port Mapping).

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1ꢅ

Internet Games (Port Mapping)

Select any ports that need to be

opened for your internet games to

function correctly. Consult your

game’s documentation for more

information on what ports need to be

conﬁgured.

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1ꢆ

Firewall/Intrusion Detector

From this page, choose the level of ﬁrewall

security you desire. You may also choose

to have alerts sent to a different PC, if you

like. Click Next when done to restart the

router.

Get to this page from Home by clicking on

Firewall/Intrusion Detector.

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1ꢇ

Windows (MSN) Messinger/UPnP

Windows (MSN) Messinger requires

UPnP for proper operation. You may

Enable UPnP here. UPnP may need to be

conﬁgured on your PC as well.

If you need to conﬁgure UPnP on your PC,

the links at the bottom of the page have

instructions for doing so on Windows ME

and XP computers.

Get to this page from Home by clicking on

Windows (MSN) Messinger.

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ꢀ0

Wireless Encryption

This page is available from Home by selecting

Wireless Encryption. Here, you can manually

select the type of wireless encryption you’d

like to use. Please select the band you wish

to conﬁgure, a, g, or both the same. Your

AirStation supports three different encryption

schemes; choose the best one that all your

clients support.

Virtually all wireless clients support WEP. It’s

a lot better than nothing.

TKIP is much more secure than WEP, but

slower.

AES is even more secure than TKIP, and the

fastest of all. Highly recommended if all of

your wireless clients support it.

Note that TKIP and AES are forms of WPA,

and may be referred to by that name in your

wireless client’s documentation.

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ꢀ1

Wireless Channel

This page is available from Home by

selecting Wireless channel. With Auto

Channel selected, your AirStation will

choose the best channel available.

Auto Channel is available on both the

a and g band and is the recommended

setting if you are unaware of which

channel will be optimal for your

wireless network.

This page also includes tips for

avoiding channel interference.

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ꢀꢀ

Firmware Update

This page is available from Home

by selecting Firmware update. Use

Browse to select your ﬁrmware

update ﬁle, and then click on Apply.

Firmware update may take several

minutes to complete. Don’t power

down your AirStation until the diag

LED has gone out.

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ꢀꢁ

Internet Connection (Multisession Reset)

From Home, selecting the Internet

Connection Wizard (Multisession Reset)

tab will begin the Internet Connection

Wizard.

The Internet Connection Wizard will

only function correctly in simple

networks, where your cable or DSL

modem is plugged directly into your

AirStation’s WAN port. If you have

a complicated existing network that

you’re adding the AirStation to, see

page 58.

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ꢀꢂ

Advanced Settings

Advanced Settings lets you conﬁgure

every element of your AirStation. Get

to Advanced Settings from Home

by clicking the Advanced Tab. You

may return to Home by clicking on

the yellow > Home link in the top left

corner.

Click Help in the top right corner for

more information about any of the

pages in Advanced Settings.

To begin, click on WAN Conﬁg. The

ﬁrst page in WAN Conﬁg, WAN Port,

will open.

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ꢀꢃ

WAN Config (WAN Port)

Here, you may choose how the AirStation

acquires an IP address. Normally, the

internet connection wizard will set this for

you if you have a cablemodem or DSL. If

you’re not sure what to choose, perform

Easy Setup.

To setup PPPoE manually, click on click

here and turn to page 27.

Also on this page, under Advanced Setup,

you may manually set the Default Gateway,

DNS server, WAN MAC address, WAN

format, and WEB port number.

Click Apply when ﬁnished.

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ꢀꢄ

PPPoE

Many DSL connections require a PPPoE

Connection in order to log in to an internet

connection. Normally, the Easy Detection

Wizard will help you conﬁgure that, but

you may manually conﬁgure one here.

Consult your ISP for more information

on correctly conﬁguring your PPPoE

connection.

To add a new PPPoE connection, click Edit

Connection List. To choose your preferred

connection, click on Edit Preferred

Connection List.

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ꢀꢅ

LAN Config (LAN Port)

Default for the LAN side IP address is

192.168.11.1. To add the AirStation to an

existing LAN, specify a unique IPaddress, not

used elsewhere in the network.

The default Subnet Mask is 255.255.255.0.

To connect AirStation to an existing LAN,

specify the Subnet Mask that the LAN uses.

If there’s more than one DHCP server on

a network, disable all but one of them.

To have DHCP assign addresses from a

speciﬁc range, enter a begining address by

Assigned IP Address and give the number

of addresses to assign in the Addresses box. To exclude speciﬁc addresses from being

assigned by DHCP, specify them in the Excluded IP Address box. Multiple IP addresses

may be speciﬁed by seperating them with a comma, e.g. 192.168.11.7,192.168.11.9. You

can also specify an IP address range by start and end address connected by a dash, e.g.

192.168.11.15-192.168.11.21. The ‘,’ and ‘-’ can be used at the same time, e.g. 192.1

68.11.7,192.168.11.9,192.168.11.15-192.168.11.21, up to a total string length of 128

characters.

Click the Help link in the top right corner for more information.

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ꢀꢆ

Advanced DHCP Settings

This page offers the same DHCP settings as

the previous one, and in addition, offers you

the chance to change the Lease Period, De-

fault Gateway, DNS servers, WINS server, and

Domain Name. Click Apply when you have

the settings the way you want them.

To manually assign an IP address, click

Manual Assignment.

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ꢀꢇ

DHCP Server (Manual Assignment of IP Address)

To manually link a LAN address to a MAC

address, enter them under Add Client Infor-

mation and click Add.

Current DHCP Client Information shows

all LAN addresses currently assigned by

AirStation’s DHCP. You may conﬁgure a

speciﬁc client to always recieve the same

IP address by clicking Manual Assignment

to the right of its MAC Address. Clicking

Delete returns a manually assigned client

to normal DHCP operation. Edit allows

you to manually adjust a linked IP Address

and Mac Address in the Client Information

window above.

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ꢁ0

Network Config (Route Info)

By default, the AirStation receives RIP

(Route Information Protocol) informa-

tion only from your local network, and

doesn’t broadcast RIP at all. For large,

complicated network conﬁgurations,

you may wish to modify this behavior.

Click Apply when you have your desired

conﬁguration.

Lower on the page, routing information

is displayed. Click Edit Routing Informa-

tion to add a new route manually.

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ꢁ1

Network Configuration (Edit Routing Information)

To conﬁgure a route manually, enter its

Destination Address and Gateway. Enter

a maximum number of hops allowable in

Metric and click Add.

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ꢁꢀ

NAT

You may disable Network Address

Translation and IPsec passthrough by

unchecking the appropriate Enable boxes.

If you have a DMZ, enter its IP address

in the IP Address of DMZ box. Incoming

packets containing no recognizable

destination port information will be

redirected to the DMZ’s IP address.

IPv6 pass through can also be enabled

here. This feature should only be enabled

if instructed to do so by a network

administrator or your ISP.

Click Apply when done.

To set a NAT table entry manually, click

Edit NAT Table.

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ꢁꢁ

NAT (Manual Entry)

From this page you may manually add

entries into the Address Translation

Table. Click Add New Group when each is

complete.

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ꢁꢂ

IP Filter

Your AirStation comes pre-conﬁgured

with basic rules. You may choose which

of these to use by clicking on Add/Delete

Basic Rules and turning to page 36.

To make a custom rule, click on Conﬁgure

IP Filter (page 37).

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ꢁꢃ

IP Filter (Add/Delete Basic Rules)

Get here by clicking on Add/Delete Basic

Rules (see page 35). You may choose which

of AirStation’s preconﬁgured basic rules

are enabled or disabled. Active rules are

displayed with a green background, and

disabled rules are shown in red. Choose

the rules you want to use by clicking under

Operation. When your choices are complete,

click on Initialize.

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ꢁꢄ

IP Filter (Configure IP Filter)

Clicking on Conﬁgure IP Filter from the IP

ﬁlter page (page 35) will bring you to this

page, where you can make your own rules.

Click Add Rule when you have each rule

conﬁgured the way you want it.

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ꢁꢅ

Network Configuration (Intrusion Detector)

To enable intrusion detector, choose

Enable or Enable (Apply packet ﬁlter rules)

from the Intrusion Detector drop-down

box. If packet ﬁlter rules are applied,

packets will be ﬁltered with packet ﬁlter

rules before Intrusion Detector is applied.

Blocking IP spooﬁng blocks packets from

devices using an IP address that is not

their own.

In the Threshold Value box, enter the

number of times an event has to occur

before you receive notiﬁcation.

To conﬁgure your email alerts, enter your

email address and mail server information.

You may make up a sender email address,

such as “alert@router.com”. Alert emails will appear to come from this address.

Intrusion detector also blocks unauthorized access attempts and suspicious trafﬁc from

WAN-side devices (the internet).

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ꢁꢆ

UPnP

You may disable Universal Plug and

Play functionality by unchecking

Enable here. Note that Windows (MSN)

Messenger will not function correctly

with UPnP disabled.

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ꢁꢇ

AOSS

Clicking Start AOSS has the same function

as pushing the AOSS button on the router:

it initiates the AOSS process.

If all your clients support AOSS, it’s very

simple to set them up. Press the AOSS

button on the router, or the one on this

page, and then push the AOSS button on

the client device.

Each client device will have to be set up

seperately. Wait for each AOSS process to

ﬁnish before starting the next one.

Consult your client device’s documentation

for the location of its AOSS button.

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ꢂ0

802.11a (Basic)

The SSID or network name can be changed

by entering a custom SSID and pressing

the Apply button.

Be careful changing the settings

under “Advanced Settings”. It’s safe

to experiment with different SuperAG

settings, but don’t change the other

advanced settings unless you have a

reason to do so.

SuperAG technology uses channel bonding

to maximize data throughput. The

enhanced performance is only available to

computer or wireless devices that have a

compatible SuperA or SuperG card, like the Buffalo High Power Dual A + G Wireless USB

2.0 Adapter. SuperAG mode allows wireless network speeds up to 108* Mbps. Use with

compression is recommended to use SuperAG on A band. To use SuperAG on G band,

see page 43.

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ꢂ1

802.11a (Security)

Buffalo recommends that you choose

the strongest form of encryption that’s

supported by all your client devices.

• WEP is a lot better than nothing, and

almost every wireless device ever made

supports it.

• TKIP is slower than WEP but much more

secure.

• AES is the most secure of all, and the

quickest as well. Use it if you can.

Setting the key renewal period too short

can decrease network performance.

By default, the AirStation broadcasts its SSID. This makes it easier for clients to connect

to the AirStation. To disable broadcasting, uncheck this box.

Privacy Seperator prevents wireless clients from being able to browse each other’s

computers. Check Enable to turn it on.

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ꢂꢀ

802.11g (Basic)

If you have a mixed mode network,

with both 802.11b and 802.11g clients,

it’s recommended that you check 11g

protection to ensure that slower 11b clients

don’t hog all available bandwidth.

Choosing Auto for Wireless mode lets both

802.11b and 802.11g clients connect to

the network. If you would prefer to allow

only one or the other, you have those

options as well.

Be careful changing settings under

“Advanced Settings”. 802.11g Protection

and SuperAG settings are safe to

experiment with, but don’t change the

other advanced settings unless you have a

reason to do so.

SuperAG technology uses channel bonding to maximize data throughput. The enhanced

performance is only available to computer or wireless devices that have a compatible

SuperA or SuperG card, like the Buffalo High Power Dual A + G Wireless USB 2.0

Adapter. SuperAG mode allows wireless network speeds up to 108* Mbps. Use with

compression is recommended to use SuperAG on G band.

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ꢂꢁ

802.11g (Security)

Buffalo recommends that you choose

the strongest form of encryption that’s

supported by all your client devices.

• WEP is a lot better than nothing, and

almost every wireless device ever made

supports it.

• TKIP is slower than WEP but much more

secure.

• AES is the most secure of all, and the

quickest as well. Use it if you can.

Setting the key renewal period too short

can decrease network performance.

By default, the AirStation broadcasts its SSID. This makes it easier for clients to connect

to the AirStation. To disable broadcasting, uncheck this box.

Privacy Seperator prevents wireless clients from being able to browse each other’s

computers. Check Enable to turn it on.

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ꢂꢂ

MAC Filtering

You may limit access to your wireless

networks to speciﬁc computers.

Computers not listed on your MAC

Registration List will not be able to

connect to the network. If you enable

this, click Edit Registration List to add

MAC addresses to your registration

list.

You may opt to run MAC Filtering on

just one or both of your wireless net-

works. Select the networks you would

like to apply MAC Filtering to and

press the Apply button.

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ꢂꢃ

MAC Access Limit (Edit Registration List)

Advanced Settings

Enter a MAC address and click

be accessing the network.

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ꢂꢄ

Admin Configuration (Name/Password)

Here, you can change your AirStation’s

name on your network and the

administrator password. The name of

the administrator account is ﬁxed as

“root”. If you have many AirStations on

your network, having clear, descriptive

names for each can make them much

easier to administrate.

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ꢂꢅ

Admin Config (Date/NTP)

You may set the time and date on your

AirStation by entering it manually, and

then clicking Apply.

You may also click Acquire Current

Time from your PC to set time and date

automatically to match the PC you’re

using to set it up.

If you have an NTP time server on your

network, Enable NTP functionality and

enter your NTP Server Name. Choose how

often you want time updated and click

Apply.

If you’re setting time manually, you’ll need

to select your Time Zone and click Apply.

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ꢂꢆ

Syslog Transfer

If you have a syslog server on your

network, you may send logs to it.

Check Enable to have logs transferred.

Enter the address of your Syslog

Server, check the logs you want

transferred, and click Apply.

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ꢂꢇ

Save/Load Configuration

Once your AirStation’s conﬁgured

the way you want it, you can save

the conﬁguration here. You’ll need

the current administrator password

to restore the conﬁguration from the

backup ﬁle later.

Click Help at the top right corner

of the page for more information on

backing up and recovering system

conﬁguration ﬁles.

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ꢃ0

Initialize/Reboot

Click Restart Now to restart your

AirStation. Click Initialize Now to

restore your AirStation to factory

defaults and restart it.

You may also initialize your AirStation

by holding down the Init button on the

bottom of the router for 3 seconds.

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ꢃ1

Firmware Update

Click Browse to select your ﬁrmware

update ﬁle. Then, click the Firmware

Update button to update ﬁrmware.

Firmware Update may take several

minutes to complete. Do not power

down the router until Firmware

Update is ﬁnished and the diag light

on the front of the router has stopped

blinking.

When available, updated ﬁrmware

may be downloaded from

www.buffalotech.com.

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ꢃꢀ

System Information

TheSystemInformationpagelistsallthe

setup information for your AirStation. It

can be very handy for setting up clients

that don’t support AOSS.

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ꢃꢁ

Log Information

Here you can choose what information

gets logged and see recent log entries.

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ꢃꢂ

Packet Traffic Information

Here, you can see the packets and

errors for each of your networks.

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ꢃꢃ

Client Monitor

Client Monitor shows you a list of all

clients currently connected to the

wireless network.

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ꢃꢄ

Ping Test

To perform a Ping test, enter a target

(such as 192.168.11.2 or www.

buffalotech.com) and click Execute.

Successful pings return “64 bytes

from . . .” messages. If the ping

returns “Connection failed” or other

errors, something is preventing you

from communicating successfully with

your target.

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ꢃꢅ

Connecting to a Preexisting Network

Add an AirStation without changing your existing LAN configuration

1. Set the AirStation into Bridge/AP Mode by moving the switch on the bottom from

AUTO to BRI.

2. Connect one of the AirStation’s LAN ports to an existing router or switch on your

network. Connect a PC to another LAN port for conﬁguration. Nothing should be

plugged into the WAN port.

3. Open LAN Settings - LAN Port Settings and conﬁgure the following settings:

IP Address =[192.168.11.1] (Specify an unused network address from the existing

LAN.)

Subnet Mask=[255.255.255.0] (Use the same Subnet Mask as the existing LAN.)

DHCP Server Function=[Disable]

4. The PC used for conﬁguration will need to be restarted before continuing conﬁguration.

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ꢃꢆ

Antenna

The WHR-HP-AG108’s external antenna will

usually give the best performance if oriented to

point straight up. If your AirStation is resting

on its side, use the antenna’s swivel and twist

function to orient it pointed upward.

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ꢃꢇ

Specifications

For more information, FAQ’s, and updates, consult the AirStation website at

http://www.buffalotech.com.

WHR-HP-AG108 AirStation Specifications

Physical Speciﬁcations

Dimensions 1.1 x 5.1 x 5.7 in. (28 x 130 x 144mm)

Weight 9.8 oz. lb. (277g)

Temperature & Humidity

Operation 0˚ to 40˚ C

Maximum humidity 80%

Transit/Storage 0˚ to 40˚ C maximum humidity 80% (no condensation)

Power Characteristics

Transmit Mode 1.1A (Nominal),

Power Supply 5 V output; 100-240V AC Universal, 50/60 Hz

Power Consumption about 6.5 Watts (Max)

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ꢄ0

Specifications

Regulatory Information

Wireless communication is often subject to local radio regulations. Although AirStation

wireless networking products have been designed for operation in the license-free 2.4

GHz and 5GHz bands, local radio regulations may impose limitations on the use of

wireless communication equipment.

Network Compatability

IEEE802.11g/b/a Standard for Wireless LANs (108* SuperAG Mode also Available.)

Wi-Fi (Wireless Fidelity) certiﬁed by the Wi-Fi Alliance.

Host Operating System

Microsoft Windows® 98SE/ME/NT4.0/2000/XP, Unix, Linux and MacOS

Media Access Protocol

Wired - CSMD/CD (Collision Detection)

Wireless - CSMD/CA (Collision Avoidance) with Acknowledgment (ACK)

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ꢄ1

Troubleshooting

Common Problems

• Out of range, client cannot connect to the AirStation.

• Conﬁguration mismatch, client cannot connect to the AirStation.

• Absence or conﬂict with the Client Driver.

• Conﬂict of another device with the AirStation hardware.

LED Activity

Monitoring LED activity helps identify problems.

• Power LED should be Green,

• Wireless LED should be Green if the line is active. If is it blinking Green, wireless

communication is active.

• Ethernet LED should be Green (100Mbps) or Amber (10Mbps) while the communication

is active.

• The Red Diag LED will ﬂash during boot and ﬁrmware updates.

DIAG LED Activity

Unplug the power for three seconds. Plug the power back in to monitor the Diag LEDs

during start-up.

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ꢄꢀ

Troubleshooting

DIAG LED Activity Table

DIAG LED Display

Time

Description/Action

Continuous Red

Starting

RAM Error Red ﬂash, 2 times Starting Flash

ROM Error

Red ﬂash, 3 times

Red ﬂash, 4 times

Starting

A problem on the wired LAN side

A problem on the wireless LAN side

LEDs Work But Client PC Cannot Connect to Network

If the LEDs indicate that the network is working properly (Power LED is on, Transmit/

Receive LED blinks), check the TCP/IP settings of the network.

Changing Client TCP/IP Settings in Windows

Consult the LAN Administrator for correct TCP/IP settings.

To add or change TCP/IP Settings:

1. On the Windows task bar, click Start.

2. Select Settings, then Control Panel.

3. Double-click on the Network icon to view Network Properties.

4. From the list of installed components, verify the TCP/IP => wireless LAN adapter

protocol is installed.

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ꢄꢁ

Troubleshooting

• If the wireless adapter protocol is not yet installed, click the Add button and select

the TCP/IP protocol from the list. Refer to Windows Help for more information.

• If the wireless adapter protocol is installed, select the protocol and click the

Properties button. Verify that the parameters match the settings provided by your

LAN Administrator. Make changes if necessary, and click OK.

5. If prompted, restart your computer.

See also Crossover cable.

DNS (Domain Name System): System

used to map readable machine names into

IP addresses.

File and Print Sharing: A Microsoft

application that allows computers on a

network to share ﬁles and printers.

Driver: Software that interfaces a

computer with a speciﬁc hardware device.

Firmware: Computer programming

instructions that are stored in a read-

only memory unit rather than being

implemented through software.

Dynamic IP Address: An IP address that

is automatically assigned to a client station

in a TCP/IP network, typically by a DHCP

server.

Frame: A ﬁxed block of data, transmitted

as a single entity. Also referred to as a

packet.

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ꢄꢄ

Glossary

Full-Duplex: To transmit on the same

ISP (Internet Service Provider): A

channel in both directions simultaneously.

company that provides access to the

Internet and other related services.

Half-duplex: To transmit on the same

channel in both directions, one direction at

a time.

IV (Initialization Vector): The header

section of an encrypted message packet.

Hub: A device which allows connection

of computers and other devices to form a

LAN.

LAN (Local Area Network): A group

of computers and peripheral devices

connected to share resources.

IEEE (Institute of Electrical and

Electronics Engineers): The professional

organization which promotes development

of electronics technology.

LED (Light Emitting Diode): The lights

on a hardware device representing the

activity through the ports.

MAC (Medium Access Control) Address:

IP (Internet Protocol) Address: A unique

The unique number that distinguishes

32-binary-digit number that identiﬁes each every network interface card.

sender or receiver of information sent in

packets.

Mbps (Mega Bits Per Second): A

measurement of millions of bits per

Infrastructure: A wireless network or

other small network in which the wireless

network devices are made a part of the

network through the Access Point.

second.

MDI/X (Media Dependent Interface/

Cross-over): Port on a network hub or

switch that crosses the incoming transmit

lines with the outgoing receive lines.

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ꢄꢅ

Glossary

MHz (MegaHertz): One million cycles per

second.

PCMCIA (Personal Computer Memory Card

International Association) Card: Removable

module that adds features to a portable

computer.

NAT (Network Address Translation): An

internet standard that enables a LAN to

use one set of IP addresses for internal

trafﬁc and a second set for external trafﬁc.

Peer-to-peer: This simple network is formed by

connecting computers directly, without use of

routers or hubs. A crossover cable is plugged

into an Ethernet port in each computer,

connecting them directly.

NIC (Network Interface Card): An

expansion card connected to a computer

so the computer can be connected to a

network.

Ping (Packet Internet Groper): An Internet

utility used to determine whether a particular

IP address is accessable.

Packet: A block of data that is transferred

as a single unit, also called a frame or a

block.

Plug and Play: Hardware that, once physically

installed, ﬁnishes its installation automatically

and may immediately be used, as opposed

to hardware that requires further manual

conﬁguration.

Packet Filtering: Discarding unwanted

network trafﬁc based on its originating

address or its type.

PCI (Peripheral Component

Interconnect): A bus that is connected

directly to the CPU.

PoE (Power over Ethernet): A mechanism

to send DC power to a device using a CAT5

Ethernet cable.

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ꢄꢆ

Glossary

PPPoE (Point-to-Point Protocol over

Ethernet): A speciﬁcation for connecting

users on an Ethernet line to the Internet

through a common broadband medium.

ROM (Read Only Memory): Memory

hardware that allows fast access to

permanently stored data but prevents

addition to or modiﬁcation of the data.

Protocol: A standard way of exchanging

information between computers.

Router: A device in a network that

handles message transfer between

computers. Similar to a hub, but with

added functionality and efﬁciency.

RADIUS (Remote Authentication Dial

In User Service): A server that issues

authentication keys to clients.

Roaming: The ability to use a wireless

device while moving from one access point

to another without losing the connection.

RAM (Random Access Memory): Non-

permanent memory.

Server: Any computer that makes ﬁles or

peripheral devices available to users of the

network and has a resident Network OS.

Repeater Hub: A device that collects,

strengthens and transmits information to

all connected devices, allowing the network

to be extended to accommodate additional

workstations. See also Bridge.

SMTP (Simple Mail Transfer Protocol):

The protocol used to deﬁne and deliver

electronic mail (E-mail) from one location

to another.

RC4: The encryption algorithm used by

WEP.

RJ-45 connector: An 8-pin connector

used between a twisted pair cable and a

data transmission device.

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ꢄꢇ

Glossary

SNMP (Simple Network Management

Protocol: An application layer protocol

that outlines the formal structure for

communication among network devices.

Topology: The shape of a LAN (Local Area

Network) or other communications system.

Twisted Pair: Cable that comprises 2

or more pair of insulated wires twisted

together.

Static IP Address: A permanent IP

address is assigned to a node in a TCP/IP

network. Also known as global IP.

UDP (User Datagram Protocol): A

communication method (protocol)

STP (Shielded Twisted Pair): Twisted Pair that offers a limited amount of service

cable wrapped in a metal sheath to provide

extra protection from external interfering

signals.

when messages are exchanged between

computers in a network. UDP is used as

an alternative to TCP/IP.

Subnet Mask: An eight-byte address

Uplink: Link to the next level up in a

divided into 4 parts separated by periods.

communication hierarchy.

TCP/IP (Transmission Control Protocol/

Internet Protocol: Protocol used by

computers when communicating across

the Internet or Intranet.

UTP (Unshielded Twisted Pair) cable:

Two or more unshielded wires twisted

together to form a cable.

WAN (Wide Area Network): A networking

TKIP (Temporal Key Integrity Protocol):

An encryption method replacing WEP.

TKIP uses random IV and frequent key

exchanges.

system covering a wide geographical area.

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ꢅ0

Glossary

WEP (Wired Equivalent Privacy): A

security protocol for wireless local area

networks deﬁned in the 802.11b standard,

using a 64 bit or 128 bit key. WEP was

designed to provide the same level of

security as that of a wired LAN. However, it

has been found that WEP is not as secure

as once believed.

VPN (Virtual Private Network): A security

method to connect remote LAN users to a

corporate LAN system.

Web Browser: A software program that

allows viewing of web pages.

Wi-Fi (Wireless Fidelity): An organization

that tests and assures interoperability

among WLAN devices.

Wire Speed: The maximum speed at

which a given packet can be transferred

using Ethernet and Fast Ethernet standard

speciﬁcations.

WLAN (Wireless LAN): A LAN topology

using wireless devices.

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ꢅ1

FCC / CE Information

Notice

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation.This equipment generates,

uses and can radiate radio frequency energy and, if not installed and used in accordance

with the instructions, may cause harmful interference to radio communications. However,

there is no guarantee that interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct

the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected.

•Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following

two conditions: (1) this device may not cause harmful interference, and (2) this device must

accept any interference received, including interference that may cause undesired operation.

In accordance with FCC regulation, BUFFALO has limited the WHR-HP-AG108 to operation

on channels 1-11 by USA specific firmware.

FCC Warning

Changes or modifications not expressly approved by the party responsible for compliance

could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for uncontrolled

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ꢅꢀ

FCC / CE Information

equipment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C

to OET65. This equipment should be installed and operated with at least 20cm and more

between the radiator and person’s body (excluding extremities: hands, wrists, feet and

legs). This transmitter must not be co-located or operating in conjunction with any other

antenna or transmitter.

Safety

This equipment is designed with the utmost care for the safety of those who install and

use it. However, special attention must be paid to the dangers of electric shock and static

electricity when working with electrical equipment. All guidelines of this manual and of the

computer manufacturer must therefore be allowed at all times to ensure the safe use of

the equipment.

EU Countries intended for use

The ETSI version of this device is intended for home and office use in Austria, Belgium,

Denmark, Finland, France (with Frequency channel restrictions), Germany, Greece, Iceland,

Ireland, Italy, Luxembourg, Norway, The Netherlands, Portugal, Spain, Sweden, Switzerland

and United Kingdom. The ETSI version of this device is also authorized for use in EFTA

member states Iceland, Liechtenstein, Norway and Switzerland.

EU Countries not intended for use

None.

Potential restrictive use

France: Only channels 10,11,12, and 13.

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ꢅꢁ

Federal Communication Commission Declaration of Conformity ( DoC ) Statement

Model No: WHR-HP-AG108

AirStation High Power Dual A+G SmartRouter

Buffalo Inc.

15, Shibata Hondori 4-chrome

Minami-ku, Nagoya 457-8520

Japan

01181-52-241-7980

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment generates,

uses, and can radiate radio frequency energy and, if not installed and used in accordance with

the instructions, may cause harmful interference to radio communications. However, there is

no guarantee that interference will not occur in a particular installation. If this equipment

does cause harmful interference to radio or television reception, which can be determined by

turning the equipment off and on, the user is encouraged to try to correct the interference by

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ꢅꢂ

one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected. • Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following

two conditions: (1) This device may not cause harmful interference, and (2) This device

must accept any interference received, including interference that may cause undesired

operation.

Caution:

Any changes or modiﬁcations not expressly approved by the party responsible for product

compliance could void the user’s authority to operate the equipment.

Within the 5.15-to-5.25-GHz band, UNII devices are restricted to indoor operations to reduce

any potential for harmful interference to co-channel Mobile Satellite Systems (MSS) operations

Caution:

Exposure to radio frequency radiation ( below is for mobile device )

To comply with FCC RF exposure compliance requirements, a separation distance of at least

20 cm must be maintained between the antenna of this device and all persons. This device

must not be co-located or operating in conjunction with any other antenna or transmitter.

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ꢅꢃ

Caution Exposure to radio frequency radiation (below is for portable device)

To comply with FCC RF exposure compliance requirements, this device must not be colocated

or operating in conjunction with any other antenna or transmitter.

b. Industry Canada Portion

Canada Regulatory Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numériqué de la classe B est conformé à la norme NMB-003 du

Canada.

For Customers in Canada

This device complies with RSS 210 of Industry Canada (IC).

Operation is subject to the following two conditions:

(1) this device may not cause interference, and

(2) this device must accept any interference, including interference that may cause undesired

operation of this device.

L’ utilisation de ce dispositif est autorisée seulement aux conditions suivantes :

(1) il ne doit pas produire de brouillage et

(2) l’ utilisateur du dispositif doit étre prêt à accepter tout brouillage radioélectrique reçu,

même si ce brouillage est susceptible de compromettre le fonctionnement du dispositif.

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ꢅꢄ

Caution: Within the 5.15-to-5.25-GHz band, UNII devices are restricted to indoor operations to reduce

any potential for harmful interference to co-channel Mobile Satellite Systems (MSS) operations

Exposure to radio frequency radiation (below statement applied to mobile or portable device)

The installer of this radio equipment must ensure that the antenna is located or pointed such

that it does not emit RF ﬁeld in excess of Health Canada limits for the general population;

consult Safety Code 6, obtainable from Health Canada’s website at www.hc-sc.gc.ca/rpb.

c. EU Portion

European Community Declaration of Conformity with Regard to the R&TTE Directive

1999/5/EC

The following standards were applied: (Omni)

• Radio: EN 300-328 v1.6.1 (2.4-GHz operation)

• EN 301-893 v1.2.3 (5-GHz operation)

• EMC: EN 301.489-1 v1.4.1, EN 301.489-17 v1.2.1

• Safety: IEC 60950 ( 1999 3rd Edition with Amend. 1,2,3,4 ) & EN 60950 ( 2000 )

The following CE mark is afﬁxed to the device:

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ꢅꢅ

Note: This equipment is intended to be used in all EU and EFTA countries. Outdoor use may

be restricted to certain frequencies and/or may require a license for operation. For more

details, contact your customer service representative.

To comply with RF exposure compliance requirements, a separation distance of at least 20

cm must be maintained between the antenna of this device and all persons. This device must

not be co-located or operating in conjunction with any other antenna or transmitter.

Member States shall ensure that the manufacturer or the person responsible for placing the

apparatus on the market provides information for the user on the intended use of the

apparatus, together with the declaration of conformity to the essential requirements. Where it

concerns radio equipment, such information shall be sufﬁcient to identify on the packaging

and the instructions for use of the apparatus the Member States or the geographical area

within a Member State where the equipment is intended to be used and shall alert the user by

the marking on the apparatus referred to in Annex VII, paragraph 5, to potential restrictions

or requirements for authorization of use of the radio equipment in certain Member States.

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ꢅꢆ

Declaration of Conformity with Regard to the R&TTE Directive 1999/5/EC

Česky

[Czech]

Buffalo Technology Inc. tímto prohlašuje, že tentoAirStation WHR-HP-AG108 je ve shodě se základními

požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.

Dansk

[Danish]

Undertegnede Buffalo Technology Inc. erklærer herved, at følgende udstyrAirStation WHR-HP-AG108

overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.

Deutsch

[German]

Hiermit erklärt Buffalo Technology Inc. dass sich das Gerät AirStation WHR-HP-AG108 in

Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen

Bestimmungen der Richtlinie

1999/5/EG beﬁndet.

Eesti

[Estonian]

Käesolevaga kinnitab Buffalo Technology Inc. seadmeAirStation WHR-HP-AG108 vastavust direktiivi

1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele.

English Hereby, Buffalo Technology Inc. declares that thisAirStation WHR-HP-AG108 is in compliance

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ꢅꢇ

with the essential requirements and other relevant provisions of Directive 1999/5/EC.

Español

[Spanish]

Por medio de la presente Buffalo Technology Inc. declara que elAirStation WHR-HP-AG108 cumple con

los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva

1999/5/CE.

Ελληνική

[Greek]

ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Buffalo Technology Inc. ΔΗΛΩΝΕΙ ΟΤΙ AirStation WHR-HP-AG108

ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ

ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.

Français

[French]

Par la présente Buffalo Technology Inc. déclare que l’appareilAirStation WHR-HP-AG108 est conforme

aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE.

Italiano

[Italian]

Con la presente Buffalo Technology Inc. dichiara che questo AirStation WHR-HP-AG108 è conforme

ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.

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Latviski

[Latvian]

Ar šo Buffalo Technology Inc. deklarē, ka AirStation WHR-HP-AG108 atbilst Direktīvas 1999/5/EK

būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.

Lietuvių

[Lithuanian]

Šiuo Buffalo Technology Inc. deklaruoja, kad šis AirStation WHR-HP-AG108 atitinka esminius

reikalavimus ir kitas

1999/5/EB Direktyvos nuostatas.

Nederlands

[Dutch]

Hierbij verklaart Buffalo Technology Inc. dat het toestelAirStation WHR-HP-AG108 in overeenstemming

is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.

Malti

[Maltese]

Hawnhekk, Buffalo Technology Inc. , jiddikjara li dan AirStation WHR-HP-AG108 jikkonforma mal-

ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm ﬁd-Dirrettiva 1999/5/EC.

Magyar

[Hungarian]

Alulírott, Buffalo Technology Inc. nyilatkozom, hogy aAirStation WHR-HP-AG108 megfelel a vonatkozó

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alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.

Polski

[Polish]

Niniejszym, Buffalo Technology Inc. , deklaruję, że AirStation WHR-HP-AG108 spełnia wymagania

zasadnicze oraz stosowne postanowienia zawarte Dyrektywie 1999/5/EC.

Português

[Portuguese]

Buffalo Technology Inc. declara que esteAirStation WHR-HP-AG108 está conforme com os requisitos

essenciais e outras disposições da Directiva 1999/5/CE.

Slovensko

[Slovenian]

Buffalo Technology Inc. izjavlja, da je ta AirStation WHR-HP-AG108 v skladu z bistvenimi zahtevami

in ostalimi relevantnimi določili direktive 1999/5/ES.

Slovensky

[Slovak]

Buffalo Technology Inc. týmto vyhlasuje, že AirStation WHR-HP-AG108 spĺňa základné požiadavky

a všetky príslušné ustanovenia Smernice 1999/5/ES.

Suomi

[Finnish]

Buffalo Technology Inc. vakuuttaa täten että AirStation WHR-HP-AG108 tyyppinen laite on direktiivin

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1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen.

Svenska

[Swedish]

Härmed intygar Buffalo Technology Inc. att dennaAirStation WHR-HP-AG108 står I överensstämmelse

med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv

1999/5/EG.

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54/108* Disclaimer

* 54 Mbps is the maximum wireless signal rate derived from IEEE Standard

802.11a and 802.11g speciﬁcations. 108 Mbps is the maximum wireless

signal rate derived from using channel bonding technology when used

with supported devices. Actual data throughput will vary depending upon

networkconditionsandenvironmentalfactors, includingvolumeofnetwork

trafﬁc, building materials and construction, and network overhead.

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ꢆꢃ

Warranty Information

Buffalo Technology (Melco Inc.) products come with a two-year limited warranty from the

date of purchase. Buffalo Technology (Melco Inc.) warrants to the original purchaser the

product; good operating condition for the warranty period. This warranty does not include

non-Buffalo Technology (Melco Inc.) installed components. If the Buffalo product malfunctions

during the warranty period, Buffalo Technology/(Melco Inc.) will, replace the unit, provided

the unit has not been subjected to misuse, abuse, or non-Buffalo Technology/(Melco Inc.)

authorized alteration, modiﬁcations or repair.

All expressed and implied warranties for the Buffalo Technology (Melco Inc) product line

including, but not limited to, the warranties of merchantability and ﬁtness of a particular

purpose are limited in duration to the above period.

Under no circumstances shall Buffalo Technology/(Melco Inc.) be liable in any way to the

user for damages, including any lost proﬁts, lost savings or other incidental or consequential

damages arising out of the use of, or inability to use the Buffalo products.

In no event shall Buffalo Technology/(Melco Inc.) liability exceed the price paid for the product

from direct, indirect, special, incidental, or consequential damages resulting from the use of

the product, its accompanying software, or its documentation. Buffalo Technology/(Melco

Inc.) does not offer refunds for any product.

@ 2003-2006 Buffalo Technology (Melco, Inc.)

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Contact Information

Buffalo Technology (USA), Inc.

4030 West Braker Lane, Suite 120

Austin, TX 78759-5319

GENERAL INQUIRIES

Monday through Friday

8:30am-5:30pm CST

Direct: 512-794-8533 | Toll-free: 800-456-9799 | Fax: 512-794-8520 | Email:

sales@buffalotech.com

TECHNICAL SUPPORT

North American Technical Support by phone is available 24 hours a day, 7 days a week.

(USA and Canada).

Toll-free: (866) 752-6210 | Email: info@buffalotech.com

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ꢆꢅ

Contact Information

Buffalo Technology (Europe), Inc.

176 Buckingham Avenue,

Slough, Berkshire, SL1 4RD

United Kingdom

GENERAL INQUIRIES

Email: sales@buffalo-technology.com

TECHNICAL SUPPORT

Technical Support in Europe is available between the hours of 9am-6pm (GMT) Monday to

Thursday and 9am-4:30pm (GMT) Friday for this product. Customers in Europe can obtain

Technical Support using the following information:

E-mail: helpdesk@buffalo-technology.ie | Web: www.buffalo-technology.com

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