HP Hewlett Packard Network Router 2100 ER User Manual

HP SureStore  
Fibre Channel SCSI Bridge 2100 ER  
User Guide  
Edition 3  
Part Number C6340-90003  
February 2000  
Printed in: Greeley, CO USA  
© Copyright 2000 Hewlett-Packard Company  
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5. The warranty period begins on the date of delivery or on the date of  
installation if installed by HP. If customer schedules or delays HP  
installation more than 30 days after delivery, warranty begins on the  
31st day from delivery.  
6. Warranty does not apply to defects resulting from (a) improper or  
inadequate maintenance or calibration, (b) software, interfacing,  
parts or supplies not supplied by HP, (c) unauthorized modification or  
misuse, (d) operation outside of the published environmental  
specifications for the products, or (e) improper site preparation or  
maintenance.  
7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE  
WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY  
OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED  
OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED  
WARRANTIES OR CONDITIONS OF MERCHANTABILITY,  
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR  
PURPOSE.  
8. HP will be liable for damage to tangible property per incident up to  
the greater of $300,000 or the actual amount paid for the product that  
is the subject of the claim, and for damages for bodily injury or death,  
to the extent that all such damages are determined by a court of  
competent jurisdiction to have been directly caused by a defective HP  
product.  
9. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN  
THIS WARRANTY STATEMENT ARE THE CUSTOMERS SOLE  
AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE,  
IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR  
LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL,  
CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR  
OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR  
OTHERWISE.  
iii  
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Printing History  
This guide is the first edition of all included material. The guide printing  
date and part number indicate the current edition. The printing date  
changes when a new edition is printed. (Minor corrections and updates  
incorporated at reprint do not change this date.)  
Edition 1:  
Edition 2:  
July 1998  
December 1998: Added textual enhancements and  
revised illustrations  
Edition 3:  
February 2000: Added references to magneto-optical  
devices and revised illustrations  
iv  
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Typographical Conventions  
The following typographical conventions are used in this guide:  
Italic font: Denotes important information.  
KEYCAP : Denotes keystrokes.  
Computer Output: Denotes information displayed in the control panel  
and screen menu items that you select.  
WARNING  
Warnings call attention to a procedure or practice that could  
result in personal injury if not correctly performed. Do not  
proceed until you fully understand and meet the required  
conditions.  
CAUTION  
NOTE  
Cautions call attention to an operating procedure or practice that could  
damage the product if not correctly performed. Do not proceed until you  
fully understand and meet the required conditions.  
Notes provide information that can be helpful in understanding the  
operation of the product.  
v
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In This Guide  
In this guide, the following areas are described:  
Chapter 1  
Introduction: Contents of the parts kit, supported  
products, environmental requirements for the Fibre  
Bridge, and sample configurations.  
Chapter 2  
Chapter 3  
Setting Up the Fibre Bridge: How to install the Fibre  
Bridge, including rackmounting and cabling.  
Operating the Fibre Bridge: The Fibre Bridge start  
sequence, default settings (and how to change them),  
and verification of the system setup.  
Chapter 4  
Troubleshooting Guide: Possible start sequence errors,  
how to proceed.  
Appendix A  
Fibre Channel Overview: Background information  
relating to the Fibre Bridge.  
Support and Customer Service: Resource information  
about access to Hewlett-Packard customer support and  
service.  
Appendix C  
Glossary  
Safety and Regulatory Information: Safety and  
regulatory information for the Fibre Bridge.  
A list of terms with definitions.  
vi  
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Contents  
Physical Specifications .......................................................... 1-6  
Mounting the Fibre Bridge in a Rack ......................................... 2-3  
Install the Fibre Bridge in the Rack....................................... 2-5  
Fibre Bridge Connection, Basic Configuration Example  
Powering on the System ............................................................3-3  
Changing the Default Settings .................................................... 3-5  
Connecting the Serial Cable .................................................. 3-5  
Serial Port Setup .................................................................... 3-7  
Serial Port Operation ............................................................. 3-7  
vii  
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Contents  
Problem: Cannot Turn On the DLT Library....................... 4-3  
Working With Fibre Channel .................................................... A-6  
B. Support and Customer Service  
Chapter Overview....................................................................... B-2  
Supplies and Accessories............................................................ B-3  
Hewlett-Packard Customer Support ........................................... B-4  
Support Pack Service Contract .............................................. B-5  
viii  
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Contents  
Herstellerbescheinigung......................................................... C-5  
Turvallisuusyhteenveto.......................................................... C-6  
English Translation of Finland Regulatory Information........ C-7  
Japanese VCCI Statement...................................................... C-8  
Glossary  
Index  
ix  
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Contents  
x
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Tables  
Table 2-1. Assembly Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3  
Table 2-2. Fiber-Optic Cable Options . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11  
Table 3-1. Fibre Bridge Default Configuration Settings . . . . . . . . . . . . 3-8  
Table A-1. Fibre Channel Supported Fabric Topologies . . . . . . . . . . . . A-4  
xi  
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Tables  
xii  
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Figures  
Figure 1-1. Sample Fibre Channel ConfigurationBasic. . . . . . . . . . . 1-7  
Figure 1-3. Sample Fibre Channel Configuration—  
Maximum Expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9  
Figure 2-2. Mount the Fibre Bridge in the Rack . . . . . . . . . . . . . . . . . . 2-5  
(DLT and MO Libraries). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7  
Figure 2-4. Fibre Bridge Connection, Expanded Configuration  
Figure 3-4. Fibre Bridge Configuration Menu . . . . . . . . . . . . . . . . . . . 3-10  
Figure 3-5. Fibre Channel Configuration Menu . . . . . . . . . . . . . . . . . 3-11  
Figure 3-6. Fibre Channel Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12  
Figure 3-7. Trace Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13  
xiii  
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Figures  
xiv  
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1
Introduction  
1-1  
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Introduction  
Chapter Overview  
This chapter provides the following information:  
Fibre Bridge Components and Supported Products  
Choosing a Location  
Fibre Channel Configurations  
1-2  
Chapter1  
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Introduction  
Fibre Bridge Components and Supported Products  
Fibre Bridge Components and  
Supported Products  
This section includes a list of all parts supplied with the Fibre Bridge,  
products that Hewlett-Packard supports for use with the Fibre Bridge,  
environmental considerations, and sample system configurations.  
Product Components  
Table 1-1 lists the parts that are supplied with the Fibre Bridge.  
Table 1-1  
Supplied Components  
Item  
Quantity  
Description  
Feet  
4
Rubber pads for bottom of  
Fibre Bridge. (Not required  
for rackmount installation.)  
Fibre Channel SCSI  
Bridge 2100 ER User  
Guide CD-ROM  
1
User Guide in English,  
French, German, and  
Japanese.  
CD also contains a Fibre  
Share Primer, and  
Application Notes  
Filler Panel Decal  
French Statement  
1
Adhesive-backed decal for  
filler panel, provided by rack  
manufacturer.  
1
1
A French regulatory  
requirement.  
HP SureStore Fibre  
Channel SCSI Bridge  
2100 ER  
Fibre Bridge.  
Rackmount Hardware  
2
Two L-brackets that fasten  
to the Fibre Bridge and  
mount in a rack.  
Chapter 1  
1-3  
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Introduction  
Fibre Bridge Components and Supported Products  
Item  
SCSI Cables  
(for Digitial Linear Tape  
libraries)  
Quantity  
Description  
2
Two Single-ended, 2 meter  
length - 68 pin high density.  
SCSI Cable  
(for Magneto-Optical  
libraries)  
2
1
Two Single-ended, 2 meter  
length - 50-to-68 pin, high  
density.  
Serial Cable  
RJ -11 to RJ -11 cable,  
included for troubleshooting  
and reconfiguration  
purposes only.  
SW Optical FC Cable  
1
Short Wave Optical Fibre  
Channel Cable, 16 meter  
length.  
SW Optical GBIC  
Terminator  
2
2
Gigabit Interface Converter.  
Single-ended 68-pin D  
connector with screws.  
User Guide  
1
English manual.  
Rackmount screws and  
nuts  
1 package  
(Includes  
extra  
Six (6) 6x32 screws with  
lock-washers, for mounting  
the Fibre Bridge to  
L-brackets.  
parts)  
Six (6) 10x32 screws and six  
(6) clipnuts for installing the  
L-brackets with Fibre  
Bridge into a rack.  
RJ -11 to DB9 Adapter  
1
Adapter to use with the  
RJ -11 to RJ -11 Serial Cable.  
1-4  
Chapter1  
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Introduction  
Fibre Bridge Components and Supported Products  
Supported Products  
Table 1-2 shows the products that Hewlett-Packard supports for  
connection with the Fibre Bridge:  
Table 1-2  
Supported Products  
Product  
Description  
HP DLT libraries and autoloaders Library models are subject to  
with single-ended SCSI  
interfaces  
change. Consult with your sales  
representative.  
HP magneto-optical (MO)  
libraries with single-ended SCSI  
interfaces  
Library models are subject to  
change. Consult with your sales  
representative.  
HP Fibre Channel hub  
Consult with your sales  
representative for model of hub.  
HP Host bus adapter  
HHBA-5101B for NT Systems.  
Chapter 1  
1-5  
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Introduction  
Choosing a Location  
Choosing a Location  
Physical Specifications  
The Fibre Bridge is designed for rackmounting. The unit can be mounted  
in most standard 19-inch rack configurations. The physical  
characteristics are as follows:  
Table 1-3  
Physical Specifications of the Fibre Bridge  
Height  
Width  
Depth  
1.7 inches (4.2 cm)  
16.9 inches (42.9 cm)  
9 inches (22.8 cm)  
Physical package  
weight  
Approximately 8 pounds (3.6 kg)  
Environmental Specifications  
Choose a location that meets the following criteria:  
Location Criteria  
Table 1-4  
Room temperature  
Humidity  
40104° F (540° C).  
5% to 80% relative humidity, non-condensing.  
AC power voltage: 100/120V to 220/240 V.  
Power source  
Clearance  
Rackmount configurationrequires 1 EIA  
unit in a rack. 1 EIA = 1.75 inches (44 mm).  
Requires 5 inches (125 mm) clearance between  
the rear edge of the Fibre Bridge and the  
backplane of the rack, to allow adequate room  
for cables.  
NOTE  
See Chapter 2 for rackmounting instructions.  
1-6  
Chapter1  
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Introduction  
Fibre Channel Configurations  
Fibre Channel Configurations  
The Fibre Bridge is supported in a basic configuration on Digital Linear  
Tape (DLT) and Magneto-Optical (MO) libraries. The bridge is support in  
expanded configurations on DLT libraries. A basic configuration is  
comprised of only one Fibre Bridge (two SCSI buses available) and a  
host. Expanded configurations may include multiple hubs and hosts,  
usually connected to one or more networks.  
Basic Configuration  
Figure 1-1 shows the Fibre Bridge in a basic configuration, including one  
host or server, one Fibre Bridge, and one library.  
NOTE  
Magneto-optical libraries are supported only on the basic configuration.  
You may connect a maximum of two MO libraries (one on each SCSI bus  
from the bridge).  
Figure 1-1  
Sample Fibre Channel Configuration—Basic  
Chapter 1  
1-7  
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Introduction  
Fibre Channel Configurations  
Expanded Configuration (DLT libraries only)  
Figure 1-2 and Figure 1-3 shows the Fibre Bridge in two possible  
expanded configurations . These configurations are supported on DLT  
libraries only.  
Figure 1-2  
Sample Fibre Channel ConfigurationMinimum Expansion  
1-8  
Chapter1  
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Introduction  
Fibre Channel Configurations  
Figure 1-3  
Sample Fibre Channel ConfigurationMaximum Expansion  
Chapter 1  
1-9  
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Introduction  
Fibre Channel Configurations  
1-10  
Chapter1  
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2
Setting Up the Fibre Bridge  
2-1  
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Setting Up the Fibre Bridge  
Chapter Overview  
This chapter provides instructions on completing the following setup  
procedures:  
Mounting the Fibre Bridge in a Rack  
Installing Cables  
2-2  
Chapter2  
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Setting Up the Fibre Bridge  
Mounting the Fibre Bridge in a Rack  
Mounting the Fibre Bridge in a Rack  
Mounting the Fibre Bridge in a rack requires assembling L-brackets to  
the Fibre Bridge and then mounting the L-brackets to a rack. L-brackets  
allow the Fibre Bridge to be mounted in a fixed position, near the back of  
a rack.  
NOTE  
All connections and user displays are located on the back of the Fibre  
Bridge. Consequently, mount toward the back of a rack.  
Before you begin, verify you have the assembly components listed in  
Table 2-1.  
Table 2-1  
Assembly Components  
Tool  
1
#2 Phillips screwdriver (not supplied).  
Mounting  
brackets  
1 pair  
L-brackets, for assembly with Fibre  
Bridge.  
Rackmount  
screws and  
nuts  
1 package  
(Includes  
extra  
Six (6) 6x32 screws to attach Fibre Bridge  
to L-brackets.  
Six (6) 10x32 screws and six (6) clip nuts  
for installing the Fibre Bridge (with  
L-brackets attached) into a rack.  
parts)  
Filler panel  
decal  
1
Decal for filler panel, provided by  
customer (supplied separately by rack  
manufacturer).  
Chapter 2  
2-3  
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Setting Up the Fibre Bridge  
Mounting the Fibre Bridge in a Rack  
Assemble the L-brackets to the Fibre Bridge  
1. Facing the back of the Fibre Bridge, position the first L-bracket with  
the mounting tab toward the back of the rack and pointing away from  
the unit, as shown in Figure 2-1.  
2. Insert 6x32 screws through the first and third holes from the  
mounting tab and tighten. Use the first and third holes (from the  
mounting tab end of the bracket) for mounting in a Hewlett-Packard  
rack. (Non-HP racks may require mounting holes number two and  
four. See note below.)  
3. Follow the same procedure for the second L-bracket.  
NOTE  
For non-HP racks, allow for cable turn: A minimum distance of 5 inches  
(125 mm) is required between the back of the Fibre Bridge and the  
backplane of the rack. When installing in racks where the mounting  
holes in step 2 produces a distance less than 5 inches (125 mm), use the  
second and fourth holes when attaching the mounting bracket to the  
Fibre Bridge.  
Figure 2-1  
Assembling L-brackets to the Fibre Bridge  
2-4  
Chapter2  
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Setting Up the Fibre Bridge  
Mounting the Fibre Bridge in a Rack  
Install the Fibre Bridge in the Rack  
1. Facing the back of the rack, install a total of four clip nuts above any  
existing product, two into each of the rails. Install the clip nuts so  
that the top nut aligns with the top hole of the L-bracket and the  
other with the bottom hole. (Figure 2-2).  
To ensure level mounting, verify that the clip nuts are in the same  
position on the right and left rails.  
NOTE  
The Fibre Bridge mounts from the back of the rack. All user functionality  
is located on the back of the unit; no access to the front is required.  
2. Holding the Fibre Bridge in position, align the holes in the mounting  
brackets with the holes in the clip nuts.  
3. Install four 10x32 screws into the clip nuts and hand-tighten.  
4. Tighten all four screws.  
5. Install the front filler panel (supplied by the rack vendor) and apply  
the decal.  
Figure 2-2  
Mount the Fibre Bridge in the Rack  
t
b
r
H
e  
Chapter 2  
2-5  
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Setting Up the Fibre Bridge  
Installing Cables  
Installing Cables  
The Fibre Bridge can be used in either basic or expanded system  
configurations. This section provides the steps to install cables in both  
configurations.  
NOTE  
The following section explains overall configuration cabling. For  
complete installation procedures, refer to the INSTALL subdirectory on  
the CD-ROM shipped with the bridge.  
Fibre Bridge Connection, Basic Configuration  
Example (DLT and MO Libraries)  
CAUTION  
Be sure all devices in the configuration have been turned off and  
disconnected from the power source before making any connections.  
Failure to disconnect all power could result in damage to the devices.  
1. Properly shut down all peripheral devices that will be connected to  
the Fibre Bridge, including the host. If the host computer is connected  
to a network, check with the system administrator before switching  
off power.  
2. Connect the SCSI cable from bus 1 on the Fibre Bridge to bus 1 on the  
library.  
For a two-drive DLT library, connect a SCSI cable from bus 2 on the  
Fibre Bridge to bus 2 on the library.  
For a two-bus MO library, connect a SCSI cable from bus 2 on the  
Fibre Bridge to bus 2 on the library.  
NOTE  
A basic, point-to-point configuration is One HBA to one bridge to one or  
two SCSI buses.”  
A two-drive DLT library uses both SCSI buses, so only one two-drive  
DLT library may be connected to one HBA.  
An MO library may be connected to each SCSI bus on a bridge, so two  
MO libraries (maximum) may be connected to one HBA.  
2-6  
Chapter2  
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Setting Up the Fibre Bridge  
Installing Cables  
3. Connect one end of the optical cable into the GBIC on the Fibre  
Bridge and the other end into the GBIC on the Fibre Channel HBA in  
the host.  
4. Connect the power cord from the Fibre Bridge to an grounded outlet.  
5. Confirm that all cable ends are connected securely and both ends of  
the SCSI bus are properly terminated, as shown in Figure 2-3 on page  
2-7.  
6. Go to Powering on the Systemin Chapter 3.  
Figure 2-3  
Fibre Bridge Connection, Basic Configuration  
(DLT and MO Libraries)  
Chapter 2  
2-7  
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Setting Up the Fibre Bridge  
Installing Cables  
Fibre Bridge Connection, Expanded  
Configuration Example (DLT Libraries Only)  
1. Properly shut down all peripheral devices that will be connected to  
the Fibre Bridge, including the hub(s). Check with the system  
administrator before turning off power to either hubs or libraries.  
CAUTION  
Failure to turn off all power could result in damage to the devices.  
2. Connect a SCSI cable from bus 1 on the Fibre Bridge to bus 1 on the  
library one. For a two-drive library, connect a SCSI cable from bus 2  
on the Fibre Bridge to bus 2 on the library.  
3. Connect the optical cable from the Fibre Bridge to the hub.  
4. Connect an optical cable from the hub to each host system.  
If you have a 6-8 host system, you will need an additional hub. (See  
Figure 2-3 and Figure 2-4 for examples of expanded configurations.)  
5. Connect the power cord from Fibre Bridge one to an grounded outlet.  
6. Confirm that all cable ends are connected securely and both ends of  
each SCSI bus are properly terminated, as shown in Figure 2-4 or  
Figure 2-5 on page 2-10.  
7. See poweron instructions in Chapter 3.  
2-8  
Chapter2  
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Setting Up the Fibre Bridge  
Installing Cables  
Figure 2-4  
Fibre Bridge Connection, Expanded Configuration (Minimum)  
(DLT Only)  
Chapter 2  
2-9  
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Setting Up the Fibre Bridge  
Installing Cables  
Figure 2-5  
Fibre Bridge Connection, Expanded Configuration (Maximum)  
(DLT Only)  
2-10  
Chapter2  
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Setting Up the Fibre Bridge  
Installing Cables  
Optical Fibre Channel Cable Options  
The Fibre Bridge uses fiber-optic cables available in the lengths listed in  
Figure 2-2:  
Table 2-2  
Fiber-Optic Cable Options  
Product Number  
Length  
D6980A  
D6981A  
164 ft (50 m)  
328 ft (100 m)  
NOTE  
For additional information regarding the Fibre Channel environment,  
configuration, and other Fibre issues, refer to Appendix A, Fibre  
Channel Overview.”  
Chapter 2  
2-11  
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Setting Up the Fibre Bridge  
Installing Cables  
2-12  
Chapter2  
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3
Operating the Fibre Bridge  
3-1  
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Operating the Fibre Bridge  
Chapter Overview  
This chapter provides the following information:  
Powering on the System  
Changing the Default Settings  
Making Configuration Changes  
3-2  
Chapter3  
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Operating the Fibre Bridge  
Powering on the System  
Powering on the System  
The HP SureStore Fibre Channel SCSI Bridge 2100 ER is configured for  
most Fibre Channel installations without intervention. The basic  
configuration uses one Fibre Bridge connected directly to a Fibre  
Channel Host Bus Adapter (HBA) within a host computer. In expanded  
configurations (DLT libraries only), the Fibre Bridge may be connected to  
either a Fibre Channel HBA or a Fibre Channel hub. The Fibre Bridge is  
set up to support an HP single-ended SCSI library on a Fibre Channel  
arbitrated loop.  
Use the following sequence when powering on the system:  
NOTE  
Powering on each device in the proper sequence is important. When  
devices are turned on out of order, communication failures may result.  
1. Power on the library, which allows the Fibre Bridge to connect  
properly to the library when it scans the SCSI bus.  
2. Power on the Fibre Bridge. When you do, notice that the power  
indicator comes on immediately. The Fault indicator may flash  
momentarily. After about 30 seconds, the SCSI activity indicator will  
flash once. The Fibre Channel activity indicator will not flash until  
other devices have been attached and powered on.  
3. Power on the hub, if required.  
4. Power on the host.  
(If DLT) If there are multiple hosts , power them on sequentially.  
Order is important. Wait for for each host to finish booting before  
powering on the next host.  
NOTE  
If any fault indicators are encountered on the Fibre Bridge or other  
equipment, consult the appropriate user guide.  
5. (If DLT) Install backup software.  
Chapter 3  
3-3  
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Operating the Fibre Bridge  
Powering on the System  
Figure 3-1  
Fibre Bridge, Back View  
3-4  
Chapter3  
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Operating the Fibre Bridge  
Changing the Default Settings  
Changing the Default Settings  
The basic Fibre Bridge configuration assumes there is only one Fibre  
Bridge included in the system. If this is a DLT installation and more  
than one Fibre bridge will be installed, or if there is another Fibre  
Channel device using the same address, you must change the fibre  
channel address, using the serial port of the Fibre Bridge.  
Connecting the Serial Cable  
Using the serial cable is not necessary in most installations. The default  
settings work in most configurations. Use the serial cable only if one of  
the following situations occurs:  
The default configuration must be changed.  
A failure has occurred that requires diagnostic procedures. See  
Chapter 4: Troubleshooting.”  
If any of these scenarios occur, attach the serial cable and RJ -11 to DB9  
adapter as shown in Figure 3-2 on page 3-6.  
1. Plug the RJ -11 connector into the Fibre Bridge.  
2. Plug the DB9 adapter into the Com1 or Com2 port of the computer.  
3. Verify that the RJ -11 serial cable is properly plugged into the RJ -11  
to DB9 adapter.  
Chapter 3  
3-5  
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Operating the Fibre Bridge  
Changing the Default Settings  
Figure 3-2  
Connecting the Serial Cable  
1
4
a
v  
s  
3
2
1
2
3
4
Fibre Bridge  
RJ -11 connector  
Serial cable  
RJ -11 to DB9 adapter  
3-6  
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Operating the Fibre Bridge  
Changing the Default Settings  
Serial Port Setup  
Before communicating, the PC serial port must be connected to the Fibre  
Bridge and terminal emulation software (Hyperterminal, or similar)  
must be installed on the host. Configure the terminal emulation program  
to use the settings in Table 3-1 on page 3-8 for the PCs serial port.  
NOTE  
When initially powered on, the Fibre Bridge uses the default (or  
previously set) baud rate during self-tests. After completing the  
self-tests, pressing ENTER several times causes the Fibre Bridge to reset  
itself to the baud rate used by the host.  
Serial Port Operation  
The serial port on the Fibre Bridge connects to a terminal or computer  
that is running a terminal emulator such as Hyperterminal on Windows  
NT. The operator can then perform the following:  
Change the system addresses and address modes  
Check the results of the POST tests  
Change the operating level of diagnostic routines  
NOTE  
NOTE  
The serial port cannot be used to transfer data to devices on the SCSI  
buses or on the Fibre Channel loop.  
An EEPROM inside the Fibre Bridge stores configuration changes.  
Because the Fibre Bridge stores its original settings, it can be reset to the  
original configuration at any time. See Table 3-1 on page 3-8 for the  
default configuration settings.  
If there is trouble communicating between the serial port and the Fibre  
Bridge, contact an HP service representative.  
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Operating the Fibre Bridge  
Changing the Default Settings  
Table 3-1  
Fibre Bridge Default Configuration Settings  
Serial Port  
Baud rates: 9600, 19200, 38400, 57600, 115200  
(baud rate will auto-configure).  
No handshake.  
No parity.  
8 data bits.  
1 stop bit.  
Fibre  
Channel  
Hard address mode uses address 0x82.  
User may change both address mode and hard  
address.  
SCSI  
Initiator address 7.  
Bus automatically negotiates for wide ultra SCSI  
performance, per ANSI SCSI specifications.  
Only the initiator addresses may be changed.  
Each bus can be set to its own initiator address  
independently of the other bus.  
Trace Debug Level 0, 1, 2, and 3.  
Level  
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Operating the Fibre Bridge  
Making Configuration Changes  
Making Configuration Changes  
To make configuration changes, follow these steps:  
1. Start your terminal emulation application software.  
2. Press the ENTER key. The following menu will display:  
NOTE  
The user may need to press ENTER several times to prompt the Fibre  
Bridge to recognize the serial port settings.  
Figure 3-3  
Fibre Bridge Configuration, Main Menu  
3. Use the PerformConfigurationmenu option to make changes to  
the configuration. To select the option, type 1 on the keyboard and  
press ENTER to display the Fibre Bridge configuration menu.  
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Operating the Fibre Bridge  
Making Configuration Changes  
Figure 3-4  
Fibre Bridge Configuration Menu  
4. To initiate a change, enter the number of any item on the list. After  
all changes have been completed, save the changes by pressing a on  
the keyboard. To make changes take effect, restart the Fibre Bridge.  
CAUTION  
Making changes under options B or C does not change the settings in  
memory. Before closing the configuration menu and restarting the Fibre  
Bridge, always select option A, Save Configuration.  
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Operating the Fibre Bridge  
Making Configuration Changes  
Reconfigure the Fibre Channel Address  
Use the Fibre Channel Configuration menu to change from the hard  
address mode to the soft address mode.  
NOTE  
The Fibre Bridge default setting is hard addressing, where the address is  
preset to 71 (0x82). Use this procedure when an additional bridge is  
installed in a system or to resolve a Fibre Channel device ID conflict.  
1. From the Configuration menu (Figure 3-4 on page 3-10), select option  
2, Fibre Channel Configuration.  
2. To toggle between hard addressing and soft addressing, select option  
1.  
3. To choose a new address, select option 2 and enter a new address from  
the table in Figure 3-6 on page 3-12.  
NOTE  
The Change ALPA Valueoption is not available when the soft address  
mode has been selected.  
Figure 3-5  
Fibre Channel Configuration Menu  
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Operating the Fibre Bridge  
Making Configuration Changes  
Selecting the Change ALPA Value (option 2 in the previous menu)  
produces the following list of addresses:  
Figure 3-6  
Fibre Channel Addresses  
4. Select an address by entering the number before the colon.  
Pressing any key, except a valid number, will display an invalid entry  
message. The address will not be changed. The firmware will return  
to the Fibre Channel Configuration menu.  
NOTE  
Confirm that the Fibre Channel device address selected is unique on the  
FC-AL.  
3-12  
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Operating the Fibre Bridge  
Making Configuration Changes  
Change the Trace Settings  
CAUTION  
Changing options in the Trace Settings menu directly affects the current  
operation of the Fibre Bridge. Pressing U changes the current operating  
parameters without restarting the Fibre Bridge.  
The Trace Level menu is included for troubleshooting purposes. The  
Trace Settings menu enables options in the Fibre Bridge firmware.  
Changing the trace level does not affect the Fibre Bridges operation, but  
can affect the performance.  
The HP service technician may require that you change one or more  
settings. Do not use the Trace Settings menu unless an HP service  
technician requests that you do so.  
Figure 3-7  
Trace Settings Menu  
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Operating the Fibre Bridge  
Making Configuration Changes  
Fibre Channel to SCSI Mapping Configuration  
Use the Fibre Channel to SCSI Mapping Configuration menu to display  
the SCSI devices that are present on the Fibre Bridge.  
3-14  
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4
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Troubleshooting Guide  
Chapter Overview  
Chapter Overview  
This chapter provides the following information:  
Possible problems that a user may encounter when installing the  
Fibre Bridge.  
Recommended procedures for analyzing and solving problems.  
What to do when problems cannot be resolved using the documented  
approach.  
4-2  
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Troubleshooting Guide  
Troubleshooting  
Troubleshooting  
This section describes potential problems and solutions. If you are  
unable to diagnose and solve a problem using these guidelines, contact  
an HP service representative or your sales representative. By using  
these suggested procedures, you can determine in advance some of the  
information that a service technician will need.  
Problem: Cannot Turn On the DLT Library  
If the library will not power-up, use the following steps before taking  
further action:  
1. Verify all power connections, breakers, and switch settings are  
working and correct.  
2. Confirm that the indicator is on and green.  
3. Check to see that the indicator is not amber, which indicates a  
self-test failure.  
4. Consult the library user guide for additional troubleshooting steps  
and support options.  
Problem: Cannot Turn On the MO Library  
If the library will not power-up, use the following steps before taking  
further action:  
1. Verify all power connections, breakers, and switch settings are  
working and correct.  
2. Confirm that READYis displayed in the control panel.  
3. Consult the library user guide for additional troubleshooting steps  
and support options.  
Chapter 4  
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Troubleshooting Guide  
Troubleshooting  
Problem: Cannot Turn On the Hub (DLT  
Only)  
If the hub will not power-up, use the following steps before taking further  
action:  
1. Verify all power connections, breakers, and switch settings are  
working and correct.  
2. Confirm that the power indicator is illuminated.  
3. Verify that the fault indicator is not illuminated.  
4. If the fault indicator is illuminated, the hub is inoperable; further  
diagnostic procedures cannot be performed. Contact the sales  
representative or an HP service representative.  
Problem: Cannot Turn On the Fibre Bridge  
If the Fibre Bridge will not power on, use the following procedures to  
diagnose the problem:  
1. Verify that all power connections, breakers, and switch settings are  
powered on and are set correctly.  
2. Confirm that the power indicator is illuminated green.  
3. Verify that the fault indicator (amber) is not illuminated.  
4. If the fault indicator is illuminated, the unit is inoperable; further  
diagnostic procedures cannot be performed. Contact the sales  
representative or an HP service representative.  
Problem: Cannot Confirm the Library  
Connection  
1. Confirm the library connection by using the control panel menu on  
the NT server to review the SCSI device folder.  
NOTE  
The NT discovery process is not dynamic. When SCSI devices are  
powered on after the host, the control panel will not display their  
connection.  
4-4  
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Troubleshooting Guide  
Troubleshooting  
2. Make sure the libraries, Fibre Bridge, and hubs (DLT only) are  
powered on and connected appropriately before powering on  
workstations. If they were not connected, powered on, and configured  
properly before the NT workstation was powered on, restart the  
workstation (and any other on the loop, one at a time) so they can  
re-discover the library.  
NOTE  
(DLT Only) Do not restart multiple NT workstations on a Fibre Channel  
loop at the same time. Allow each workstation to complete the process  
and display the NT login prompt before turning on the next computer. If  
more than one workstation is powered on at the same time, only one will  
locate devices on the Fibre Channel loop. This sequential process is  
particularly critical when recovering from a power failure.  
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Troubleshooting Guide  
Troubleshooting  
3. If the workstation does not display the SCSI devices under the Fibre  
Channel HBA in the control panel, restart the workstation and then  
recheck for the appearance of the library SCSI devices.  
4. (If DLT) Run the tape diagnostic utility from the NT workstation to  
verify that the library and drives are detected and pass all self-tests.  
NOTE  
(If DLT) If the tape diagnostic utility has not been installed, install this  
software from the DIAG subdirectory on the User Guide CD-ROM.  
5. Verify SCSI Bus Configuration: Check all appropriate devices for the  
following conditions:  
Termination: Problems with termination can cause intermittent or  
hard failure. Two connectors are implemented for each SCSI bus,  
supporting middle of bus configurations.  
Terminate the SCSI bus on both ends, and only at the ends of the  
bus. Check each terminator and connector for bent pins.  
Bus Type: Single-ended devices cannot be combined with  
differential devices on the same bus. Similarly, differential  
terminators cannot be used on the single-ended Fibre Bridge.  
Device ID: Each device on a SCSI bus must have a unique ID. The  
default SCSI ID of the Fibre Bridge is 7. Make sure that this ID is  
not in use on the bus. Check the library user guide for the default  
SCSI IDs. Verify that other IDs on the bus are not in conflict.  
Cabling: Check SCSI cables to verify that they are functional, then  
perform the following procedures:  
a. Be sure the maximum cable length on the single-ended SCSI  
cable connected to the Fibre Bridge does not exceed a total of 3  
meters.  
b. Check all cable connections and pins on the connectors. Reseat  
the connections if necessary.  
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Troubleshooting Guide  
Troubleshooting  
6. Verify SCSI bus operation: Use the serial connection between the NT  
workstation and the Fibre Bridge. See Chapter 3, Fibre Bridge  
Default Configuration Settings,on page 3-8 for default settings and  
for steps to initiate the following procedures:  
Perform a Fibre Bridge self-test.  
Verify device locations using the Fibre Channel to SCSI Mapping  
menu. See Chapter 3, Fibre Channel to SCSI Mapping  
Configuration,on page 3-14.  
NOTE  
If you experience communication difficulty with the Fibre Bridge,  
confirm that the terminal emulation software (Hyperterminal, or  
similar) has been configured properly. See Chapter 3, page 6.  
7. Verify Fibre Bridge Configuration: Configuration changes may result  
in an invalid configuration. If you are in doubt about the  
configuration, refer to Making Configuration Changeson page 3-9.  
If this procedure fails, contact an HP service representative.  
8. Verify devices: If the previous diagnostic procedure have not resulted  
in a functional connection between the Fibre Bridge and each device,  
use the following steps:  
a. Connect the library to a SCSI HBA on the host and restart the  
workstation. Verify functionality with the SCSI connection.  
b. Confirm that the library is visible in the SCSI devices folder of the  
control panel.  
c. (If DLT) Confirm that there are no error indicators illuminated on  
the front panel of the library.  
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4-8  
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A
Fibre Channel Overview  
A-1  
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Fibre Channel Overview  
Overview  
Defining Fibre Channel  
Implementing Fibre Channel  
Working With Fibre Channel  
Problems with Fibre Channel  
A-2  
AppendixA  
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Fibre Channel Overview  
Defining Fibre Channel  
Defining Fibre Channel  
This overview of Fibre Channel is intended to briefly explain the  
technology, its potential uses, and possible problems that a user should  
consider. Individuals requiring more information should consider  
additional publications, seminars, and Fibre Channel user groups.  
Fibre Channel is an information transport protocol that can be used to  
send information between computers and computer sub-systems.  
Defined by the American National Standards Institute (ANSI), Fibre  
Channel supports the following:  
Internet Protocol (IP)  
Transmission Control Protocol/Internet Protocol (TCP/IP)  
Small Computer System Interface (SCSI)  
High-Performance Parallel Interface (HIPPI)  
Asynchronous Transfer Mode (ATM)  
Other high-level protocols  
Using Fibre Channel, these protocols can run at the same time. For  
example, a host bus adapter (HBA) can simultaneously send Local Area  
Network (LAN) information to another computer and read or write data  
to a Redundant Array of Inexpensive Disks (RAID). Fibre Channel was  
defined with multiple initiators in mind. In addition to supporting a  
number of protocols on the same connection, Fibre Channel offers users  
the following advantages:  
High speed data transmission  
Long distance support  
Large address space  
Multiple device configuration opportunities  
Appendix A  
A-3  
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Fibre Channel Overview  
Defining Fibre Channel  
A fully implemented Fabric system supports over 16 million device  
addresses, allowing a user to send data from each device at 100 MB per  
second. Using fiber optic cable, Fibre Channel devices can be spaced at  
maximum intervals of 10 km, supporting distributed hosts in a campus  
environment, with centralized storage systems. Fibre Channel uses  
three connection topologies, illustrated in the following table:  
Table A-1  
Fibre Channel Supported Fabric Topologies  
Advantages/  
Disadvantages  
Topology  
Point to point  
Description  
Dedicated connection  
between two devices.  
Low cost, high  
performance.  
Fibre Channel  
Arbitrated Loop  
(FC-AL)  
Supports up to 126  
devices, distributing  
the 100 MBps data  
bandwidth among all  
devices on the loop.  
Supports more  
devices.  
Increasing the  
number of devices  
reduces performance.  
Fabric  
A switching concept,  
Supports multiple  
similar to a telephone devices without  
system, providing  
simultaneous  
performance  
reduction.  
data-transmission  
among multiple  
devices at 100 MBps.  
Higher cost.  
A-4  
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Fibre Channel Overview  
Implementing Fibre Channel  
Implementing Fibre Channel  
Whether designing a new system or enhancing a system that is in place,  
Fibre Channel offers significant speed and distance and cost advantages.  
Fibre Channel works with existing systems and software, with the  
addition of a Fibre Channel HBA; new systems are not required to take  
advantage of Fibre Channel technology.  
Distributed Devices  
Computer and storage systems can be separated and distributed more  
efficiently because of the distance capability of Fibre Channel.  
Contrasting with the address range and distance limitations of SCSI,  
adding storage with a Fibre Channel system does not require adding  
servers, except when extra performance is needed.  
Supporting distributed configurations, Fibre Channel improves disaster  
recovery planning. Faster speeds and greater transmission distances  
allow for remotely located backup systems.  
Cabling Advantages  
Using less cable-associated hardware than a typical SCSI environment,  
Fibre Channel reduces total system costs and supports greater  
performance. Easily added, and often using LAN cables, Fibre Channel  
cable is smaller and lighter than SCSI cable, making it easier to install  
and manage.  
Fibre Channel supports copper and optical cables. Optical cable, while  
more expensive, will carry data further than copper and is not  
susceptible to noise interference. Although current HBA drivers use  
SCSI commands, future driver enhancements will support other  
protocols specified for Fibre Channel, including LAN. Optical cables,  
carrying LAN protocols, will be used in place of existing LAN cabling in  
the future.  
Appendix A  
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Fibre Channel Overview  
Working With Fibre Channel  
Working With Fibre Channel  
Fibre Channel is a transport protocol. Differing from protocols such as  
SCSI, Fibre Channel does not use data manipulation commands. An  
addressing scheme with advance handshaking requirements verifies  
that data was transferred correctly.  
Fibre Channel specifications are divided into multi-layered, functional  
levels. The five layers define the physical media and transmission rates,  
encoding scheme, framing protocol and flow control, common services,  
and the upper-level protocol interfaces. Each section of the Fibre  
Channel specification can be changed without affecting other sections.  
Upper level specifications for Fibre Channel map commands and data  
from different supported protocols to the Fibre Channel system. The  
mapped commands and data are then segmented into frame sequences.  
Each frame is encoded and sent to the desired target device. At the target  
device, the frames are decoded and reassembled into the original  
sequence. The data in the sequence is extracted and then processed by  
the target system. This whole process is done without knowledge of the  
contents of the information being transferred.  
Because Fibre Channel supports many different communication  
protocols, the highest level of the Fibre Channel specifications identify  
the type of communication protocol encoded. As information is divided  
into sequences of frames, Fibre Channel attaches address and sequence  
information to each packet. This transport protocol is required to  
reconstruct the original information into its original form.  
More complex than simply dividing information up into frames and  
sending it to an address, Fibre Channel also has special frames to pass  
the following Fibre Channel-specific information between devices:  
New devices added to the system  
All device addresses  
How and when data can be transferred  
Problem detection  
A-6  
AppendixA  
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Fibre Channel Overview  
Working With Fibre Channel  
The Fibre Channel protocol will work when devices are connected or  
disconnected while data is being transferred because of this additional  
information. Error detection and recovery at all levels of the protocol are  
also provided.  
A fairness algorithm is built into the FCAL protocol so that all devices  
have equal access to the system. To keep the phase lock loops  
synchronized, Fibre Channel continually communicates, even between  
frames, supporting device arbitration for access to the loop. Fibre  
Channel devices also use this communication to report on buffer size  
available for communication. If there is nothing to report, the Fibre  
Channel protocol fills up the space between frames with idle characters.  
Characters must be present on the bus at all times to keep the high  
frequency circuits working correctly, reconstructing data clocks and  
detecting data on the bus. Even the data encoding is arranged so that  
there is never a continuous string of ones or zeros.  
The lower levels of Fibre Channel protocol is handled in the hardware  
and, to a minor extent, by the low level HBA drivers. System and  
application software does not need to be aware of any low level protocol  
operations. Additional features exist in the protocol that more advanced  
applications can use.  
Fibre Channel addressing introduces three major advantages:  
Provides large number of addresses  
Detects address conflicts  
Automatically reassigns new addresses when conflicts occur  
With Fibre Channel, the data network can be distributed and very large.  
The ANSI Fibre Channel committee developed a method that devices  
must use to check and report addresses before data can be sent or  
received. ANSI also added the ability to semi-dynamically assign address  
devices on the loop. Addresses are only checked and conflicts resolved  
when a Fibre Channel device is added or removed. During normal  
operations (i.e. no devices being connected or disconnected), device  
addresses are not changed. When a Fibre Channel bus configuration  
changes, each device on the bus verifies and reports its address.  
Appendix A  
A-7  
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Fibre Channel Overview  
Working With Fibre Channel  
Fibre Channel devices may use either of two modes: soft or hard  
addressing. Hard addressing is similar to the existing SCSI approach.  
Fibre Channel devices can only use the assigned address. If that address  
is already being used by another device, the Fibre Channel device will  
not respond to any bus activity. Soft addressing is similar to LAN  
addressing, where the system determines device addresses. As part of  
the addressing protocol, all Fibre Channel devices have one or more  
unique addresses that are not duplicated any where in the world. These  
addresses are provided by ANSI to manufactures of Fibre Channel  
products.  
A-8  
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Fibre Channel Overview  
Problems with Fibre Channel  
Problems with Fibre Channel  
Fibre Channel accommodates many protocols and physical interfaces.  
Problems result in the attempt to do many things with one solution.  
Awareness of the potential problems helps users create and maintain  
reliable systems. This section addresses three of the main problems:  
Physical Connections  
Laser Power Control Systems  
Device Addressing  
Physical Connections  
Physical problems arise from connecting devices with different types of  
cables. Fibre Channel supports copper and optical interfaces.  
ANSI specifies types of copper cable. The maximum distance between  
devices depends on the type of cable being used, but is limited to less  
than 20 meters. As with all electrical media, Fibre Channel copper media  
can radiate RF interference and can be affected by external RF noises.  
Because of the distance limitation and noise problems, copper media  
should be used only inside a cabinet or rack.  
An optical interface should be used to send data farther. ANSI specifies  
multiple optical interfaces that use lasers, light-emitting diodes (LEDs),  
and different types of optical cable. Generally, cable that supports  
greater distance transmission commands is more expensive than cables  
that support shorter distances.  
Using a Fibre Channel hub allows multiple cable types within a system.  
For example, all devices in a rack can be connected to a hub using copper  
cable. The hub can be connected to a Fibre Channel loop or Fabric using a  
fiber optic cable.  
Appendix A  
A-9  
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Fibre Channel Overview  
Problems with Fibre Channel  
Additional optical cable considerations are as follows:  
Cable between two nodes must use the same core size.  
NOTE  
The limitation on mixing core sizes applies only to cable between two  
nodes and is only a concern when splicing or connecting optical cables  
directly together. Different size optical cable can be used in the same  
Fabric between different sets of nodes.  
Three core sizes supported by Fibre Channel are: 62.5 micron, 50  
micron, and 9 micron.  
A-10  
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Fibre Channel Overview  
Problems with Fibre Channel  
Laser Power Control Systems  
There are two types of systems approved for use: OFC and non-OFC.  
These two types of control systems can exist on the same network, but  
are not optically compatible and cannot be hooked up to the same optical  
cable.  
Device Addressing  
The two modes of addressing used in Fibre Channel, included on page  
A-7, are hard and soft addressing. In small, controlled environments,  
hard addressing works well. Also, some operating systems and host bus  
adapters do not support soft addressing. Large Fabric networks,  
connecting many devices, require the flexibility of soft addressing; hard  
addressing is not supported in a Fabric environment.  
HBA drivers cannot dynamically track device addresses that can change  
after the system is turned on. Physical addresses change while the  
operating system uses the same logical name for the device. Applications  
that always use the same physical device may use the World-Wide Name  
(WWN). For example, backup programs must locate the library and all of  
its drives regardless of the bus address. Fibre Channel resolves these  
issues.  
Proper system planning and research prior to installing a Fibre Channel  
system will help avoid these problems. Configured properly, Fibre  
Channel is as reliable and easy to use as current SCSI systems.  
Appendix A  
A-11  
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Fibre Channel Overview  
Problems with Fibre Channel  
A-12  
AppendixA  
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B
Support and Customer Service  
B-1  
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Support and Customer Service  
Chapter Overview  
This chapter contains information to help users obtain supplies and  
obtain support. In this section you will find the following:  
Supplies and Accessories  
Hewlett-Packard Customer Support  
B-2  
AppendixB  
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Support and Customer Service  
Supplies and Accessories  
Supplies and Accessories  
A full range of supplies may be ordered through a Hewlett-Packard  
authorized dealer, sales office, or through HP Direct. To contact HP  
Direct, call 1-800-227-8164.  
Call 1-800-752-0900 for the location of the nearest authorized  
Hewlett-Packard dealer.  
Appendix B  
B-3  
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Support and Customer Service  
Hewlett-Packard Customer Support  
If a Fibre Bridge fails during the warranty period, and the  
troubleshooting guide and user manual do not solve the problem, you can  
Consult HP FIRST or QUICK FAX for faxback services. See HP  
FIRST/QUICK FAX Faxback Serviceson page B-5.  
Consult one of the computer/modem connectivity services available,  
such as America Online or CompuServe. See Electronic Support  
Serviceson page B-8.  
Consult one of the customer support centers in your area for standard  
or post warranty work. See Customer Care Centerson page B-9. If  
you have upgraded your support to on-site service, call the number  
listed on the Support Pack or Service Contract.  
If the Fibre Bridge fails after the warranty period, contact your  
authorized HP dealer/distributor or the nearest HP sales and service  
office. Customers in the US and Europe can also use a credit card for  
phone assistance.  
B-4  
AppendixB  
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Support and Customer Service  
Hewlett-Packard Customer Support  
Support Pack Service Contract  
If you purchased a Support Pack from Hewlett-Packard to upgrade the  
support level, make sure that you immediately send in the registration  
card. Failure to submit the Support Pack registration card may delay the  
on-site response time.  
NOTE  
Registering allows the local repair office to prepare for the proper  
response level needed.  
HP FIRST/QUICK FAX Faxback Services  
QUICK FAX and HP FIRST are automated systems that fax requested  
product information and/or technical support documents to you. These  
faxback services are available 24 hours/day.  
To use this service, dial the appropriate fax number below for your  
country from a touch-tone phone. Follow the voice prompts to select an  
index of available support and product documents.  
NOTE  
NOTE  
Remember to dial the country code before these numbers.  
HP FIRST/QUICK FAX was discontinued in many countries. To obtain  
product information and/or technical support documents, go to  
www.hp.com. Select HP Services and Supportand then select your  
product type.  
Appendix B  
B-5  
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Support and Customer Service  
Hewlett-Packard Customer Support  
Asia-Pacific  
Australia  
(03) 9272 2627  
(81610) 65055280  
800-96-7729  
China  
Hong Kong  
India  
+91 (0) 11 682 6031  
6221-350-3408  
(3) 3335-8622  
(02) 769-0543  
800-1611  
Indonesia  
Japan  
Korea  
Malaysia  
New Zealand  
Philippines  
Singapore  
Taiwan  
(09) 356 6642  
632-867-3551  
(65) 291-7951  
(02) 719 5589  
(02) 661 4011  
001- (84) 823-4530  
Thailand  
Vietnam  
B-6  
AppendixB  
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Support and Customer Service  
Hewlett-Packard Customer Support  
Europe  
Austria  
06 60 63 86  
Belgium, Dutch 0800 11906  
Belgium, French 0800 17043  
Denmark  
Finland  
France  
800 10453  
0800 13134  
05 905900  
Germany  
Ireland  
Italy  
0130 810 061  
01 662 5525  
1678 59020  
06 022 2420  
800 11319  
Netherlands  
Norway  
Portugal  
Spain  
01 441 7199  
900 993123  
020 795743  
Sweden  
Switzerland,  
German  
0800 55 1527  
0800 55 1526  
Switzerland,  
French  
United Kingdom 0800 960271  
Other locations  
in Europe  
31 20 681 5792  
North and South America (includes Canada)  
(800) 368-9673 or (970) 635-1510  
Other Countries  
(970) 635-1510  
Appendix B  
B-7  
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Support and Customer Service  
Hewlett-Packard Customer Support  
Electronic Support Services  
For 24-hour access to information over your modem:  
On-line Service Providers  
Technical information is available on CompuServe and America Online.  
Service  
Provider  
Description  
Address  
CompuServe  
To download software, firmware,  
and support documents, and to  
discuss issues in user forums.  
Go HPSYS  
America  
Online  
To download software, firmware,  
and support documents, and to  
discuss issues in user forums.  
Go HPSTOR  
Hewlett-Packard Web Site  
Product and support information is available on the Hewlett-Packard  
web site www.hp.com.  
B-8  
AppendixB  
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Support and Customer Service  
Hewlett-Packard Customer Support  
Customer Care Centers  
NOTE  
Contact the Customer Care Center in your area for technical assistance  
during the warranty of your product.  
North and South America (includes Canada)  
Monday - Friday, 7 am - 5 pm MST  
(970) 635-1500  
European Customer Care Centers  
Monday - Friday, 8:30 - 18:00 (C.E.T)  
NOTE  
Language or country support might not be available for all products.  
Austria  
0711 420 1080  
Belgium, Dutch 02 626 8806  
Belgium, French 02 626 8807  
Denmark  
Finland  
3929 4099  
0203 47 288  
01 43 62 34 34  
0180 52 58 143  
01 662 5525  
02 264 10350  
020 606 8751  
22 11 6299  
France  
Germany  
Ireland  
Italy  
Netherlands  
Norway  
Portugal  
South Afreica  
Spain  
21 317 6333  
086 000 1030  
902 321 123  
08 619 2170  
0848 80 11 11  
Sweden  
Switzerland  
United Kingdom 0870 842 2339  
Appendix B  
B-9  
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Support and Customer Service  
Hewlett-Packard Customer Support  
Israel  
09 952 4848  
095 797 3520  
0212 221 6969  
Russia  
Turkey  
Asia-Pacific  
Australia .  
China .  
+61 (3) 8877 8000  
+86 10 656 45959  
800 96 7729  
Hong Kong .  
India .  
+ 91 (0) 11 682 6035  
+62 21 350 3408  
+81 3 3335 8333  
Indonesia .  
Japan .  
Korea .  
+82 (0) 2 3270 0700  
Outside Seoul: 080 999 0700  
Malaysia .  
+60 3 295 2566  
New Zealand . +64 (9) 356 6640  
Philippines .  
Singapore .  
Taiwan .  
+63 2 867 3551  
+65 272 5300  
+886 2 2717 0055  
+66 2 661 4000  
Thailand .  
Elsewhere  
Contact your authorized HP dealer/distributor or the nearest HP sales  
and service office.  
B-10  
AppendixB  
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Support and Customer Service  
Hewlett-Packard Customer Support  
Telephone Support After Warranty  
Before Calling  
Before calling, please complete the following information so that you will  
have it ready for the support center representative:  
Serial number of product ____________________  
Brand and model of host computer ________________________  
Version of software used; driver selected ________________________  
US and Canada  
Using a VISA or MasterCard, call one of the following:  
(800) 810-0130: Per incident fee of $25.00 will be charged to the credit  
card.  
(900) 555-1800: $2.50 per minute with a maximum of $25.00 will be  
charged to the credit card.  
Europe  
Call the appropriate number listed under European Customer Care  
Centerson page B-9. A per incident fee will be charged for  
after-warranty support. Please have a credit card, PO number, or billing  
number address ready.  
Elsewhere  
Contact your authorized HP dealer/distributor or the nearest HP sales  
and service office for after-warranty support.  
HP Reseller Locator Numbers  
US  
(800) 752-0900  
Canada  
Mexico and  
(800) 387-3867  
South America (305) 267-4220  
Appendix B  
B-11  
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Support and Customer Service  
Hewlett-Packard Customer Support  
B-12  
AppendixB  
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C
Safety and Regulatory  
Information  
C-1  
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Safety and Regulatory Information  
Chapter Overview  
Chapter Overview  
This section contains important safety and regulatory information for  
the United States, Finland, Sweden, Germany, United Kingdom,  
European Union, and J apan.  
C-2  
AppendixC  
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Safety and Regulatory Information  
Chapter Overview  
CDRH Regulations (USA Only)  
The Center for Devices and Radiological Health (CDRH) of the U.S. Food  
and Drug Administration implemented regulations for laser products on  
August 2, 1976. These regulations apply to laser products manufactured  
from August 1, 1976. Compliance is mandatory for products marketed in  
the United States. The labels and artwork shown below indicate  
compliance with CDRH regulations and must be attached to laser  
products marketed in the United States.  
WARNING  
NOTE  
Use of controls, adjustments or performing procedures other  
than those specified in this manual may result in hazardous  
laser radiation exposure.  
Complies with 21 CFR Chapter 1 Subchapter J.  
Laser Class Information: A label which reads, "Class 1 Laser Product"  
printed in English, German, Finnish.  
United Kingdom Telecommunications Act  
1984  
The HP SureStore Fibre Channel SCSI Bridge is approved under  
Approval Number NS/G/1234/J /100003 for indirect connection to Public  
Telecommunication Systems within the United Kingdom.  
Appendix C  
C-3  
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Safety and Regulatory Information  
Chapter Overview  
C-4  
AppendixC  
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Safety and Regulatory Information  
Chapter Overview  
Herstellerbescheinigung  
Diese Information steht im Zusammenhang mit den Anforderungen der  
Maschinenlärn information sverordnung vom 18 Januar 1991.  
Schalldruckpegel Lp < 70 dB(A)  
am arbeitsplatz  
normaler betrieb  
nach ISO 7779:1988/EN 27779:1991 (Typprüfung)  
English Translation of German Sound  
Emission Directive  
This statement is provided to comply with the requirements of the  
German Sound Emission Directive, from 18 January 1991.  
Sound pressure Lp < 70 dB(A)  
at operator position  
normal operation  
according to ISO 7779: 1988/EN 27779: 1991 (type test)  
Appendix C  
C-5  
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Safety and Regulatory Information  
Chapter Overview  
Turvallisuusyhteenveto  
Laserturvallisuus  
LUOKAN 1 LASERLAITE  
KLASS 1 LASER APPARAT  
HP SureStore Fibre Channel SCSI Bridge - laitteeseen on asennettu  
optista tiedonsiirtoa varten laserlähetin, joker lähettää signaalit siihen  
kytketyn optisen kuidun kautta.  
Optisessa lähetinmoduulissa ei ole huollettavia kohteita eikä sen  
tehtaalla tehtyjä säätöjä tule muuttaa.  
Lähetinmoduulin turvallisen toiminnan varmistamiseksi on  
noudatettava tarkoin sen asentamisesta ja toiseen vastaanottavaan  
laitteistoon kytkemisestä annettuja ohjeita.  
Tie-dye optisessa lähetinmoduulissa käytettävien laserdiodien  
säteilyominaisuuksista:  
Aallonpituus  
Teho  
780 - 680 nm  
3 mW  
Luokan  
3B laser  
C-6  
AppendixC  
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Safety and Regulatory Information  
Chapter Overview  
English Translation of Finland Regulatory  
Information  
Laser Safety  
CLASS 1 LASER DEVICE  
HP SureStore Fibre Channel SCSI Bridge has a laser transmitter  
module installed for optical data transmission. Optical fibre connected to  
the module is used for data transmission.  
Under normal operating conditions the transmitter is a safe Class 1 laser  
device for the user and the user cannot be exposed to the laser radiation  
it generates. The safety class of the transmitter has been defined  
according to the EN 60825-1 (1994) standard.  
The are no user serviceable parts inside the laser transmitter module  
and the factory settings should not be adjusted.  
In order to ensure safe operation of the transmitter module all the  
instructions about installing and connecting to receiving equipment  
should be closely followed.  
Information about radiation characteristics of the laser diode used in the  
transmitter module:  
Wavelength  
Power  
780 - 860 nm  
3 mW (Typical)  
3B laser  
Class  
Appendix C  
C-7  
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Safety and Regulatory Information  
Chapter Overview  
Japanese VCCI Statement  
This equipment is in the Class A category information technology  
equipment based on the rules of Voluntary Control Council For  
Interference by Information Technology Equipment (VCCI). When used  
in a residential area, radio interference may be caused. In this case, user  
may be required to take appropriate corrective actions.  
C-8  
AppendixC  
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Glossary  
A
F
ANSI An acronym for the  
American National Standards  
Institute, the coordinating  
organization for voluntary  
standards in the United States.  
Fabric Fibre Channel-defined  
interconnection methodology that  
supports high-speed data routing  
in Fibre Channel networks.  
FC-AL An acronym for Fibre  
Channel Arbitrated Loop topology.  
Arbitrated loop topology Fibre  
Channel topology that provides a  
low-cost solution to attach multiple FC-SW An acronym for Fibre  
communicating ports in a loop  
Channel Switched topology. The  
without switches.  
highest performance Fibre  
Channel fabric, providing a choice  
of multiple path routings between  
Asynchronous SCSI signals are  
transmitted one at a time down the pairs of F-ports.  
SCSI communication path.  
FDDI An acronym for the Fibre  
ATM Asynchronous Transfer  
Mode  
Distributed Data Interface. ANSIs  
architecture for a Metropolitan  
Area Network; a network based on  
the use of optical fibre cable to  
transmit data at 100 MBsc  
C
CDB An acronym for the  
Command Descriptor Block.  
Fibre Bridge Bi-directional  
connectivity for data transfers  
between Fibre and SCSI.  
CRC An acronym for Cyclic  
Redundancy Check. An error-  
correcting code used in Fibre  
Channel.  
D
Differential SCSI A SCSI  
implementation that allows a cable  
length of up to 25 meters.  
Glossary  
Glos-1  
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Glossary  
Fibre Channel A switched  
protocol that allows concurrent  
communication among  
workstations, supercomputers,  
mainframes, data storage devices,  
and other periperals. Fibre  
Channel is capable of transmitting  
at rates exceeding one gigabit per  
second in both directions  
L
Local Area Network (LAN) A  
communications system with  
dimensions that are typically less  
than 5 kilometers. Transmissions  
within a local area network are  
mostly digital, carrying data  
among stations at rates usually  
above one megabit/sec.  
simultaneously.  
G
M
GBIC An acronym for the Gigabit  
Interface Converter.  
MIA An acronym for the Media  
Interface Adapter plug-ins, which  
allow you to go from copper to  
optical or visa versa.  
Gigabit One billion bits, or one  
thousand megabits.  
MIM An acronym for the Media  
Interface Module.  
GLM An acronym for the  
Gigabaud Link Module.  
Multicast Refers to delivering a  
single transmission to multiple  
destination N_ports.  
H
HBA Host Bus Adapter.  
Multimode Fibre Method by  
which multiple light waves can  
travel through multiple paths with  
wavelike movements down the  
cable.  
HIPPI High-Performance Parallel  
Interface.  
I
N
IP Internet Protocol.  
Native Interface The  
unconverted interface for a device.  
Glos-2  
Glossary  
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Glossary  
Narrow SCSI A SCSI  
Protocol A data transmission  
convention encompassing timing,  
control formatting, and data  
representation.  
implementation that utilizes a 50-  
pin cable; can be single-ended or  
differential.  
Non-OFC An acronym for Non  
Open-Ended Fibre Control. This  
approach does not drop the laser  
power when a cable link is  
R
RAID Redundant Array of  
Inexpensive Disks.  
dropped. Non-OFC uses a lower  
power laser than an OFC system.  
Receiver A terminal device that  
includes a detector and signal  
processing.  
O
OFC An acronym for Open-Ended  
Fibre Control. When a cable link is  
dropped, the laser drops, to  
eliminate the potential for eye  
damage.  
S
SCSI Small Computer Systems  
Interface.  
Single-ended SCSI A SCSI  
implementation that allows a  
maximum length of six meters.  
Originator A Fibre Channel term  
that refers to the initiating device.  
P
SW Optical GBIC Short Wave  
Optical Gigabit Interface  
Converter.  
Port The hardware entity within a  
node that performs data  
communications over the Fibre  
Channel link.  
SW Optical FC Cable Short  
Wave Optical Fibre Channel  
Cable.  
PPP An acronym for Point-to-  
Point Protocol. A transmission  
path over which data is  
transmitted between two Fibre  
Channel devices.  
Synchronous Simultaneous  
transmission of multiple  
transmissions down the SCSI  
path.  
Glossary  
Glos-3  
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Glossary  
T
Topology The logical and/or  
physical arrangement of stations  
on a network.  
TCP/IP Transmission Control  
Protocol/Internet Protocol.  
W
Wide SCSI A SCSI  
implementation that utilizes a 68-  
pin cable; can be single-ended or  
differential.  
Glos-4  
Glossary  
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Index  
A
Mounting in a Rack 2-32-5  
Reconfiguring the Address 3-11  
ANSI Glossary1  
Arbitrated loop topology  
Glossary1  
Physical Specifications 1-6  
Port Glossary3  
PPP Glossary3  
Printing History iv  
Protocol Glossary3  
B
Gigabit Interface Converter  
(GBIC) Glossary2  
Basic Configuration 1-7, 2-6  
R
C
GLM Glossary2  
Rackmounting 2-32-5  
Reconfiguring the Fibre Channel  
CDB Glossary1  
Host Bus Adapter (HBA)  
Changing the Trace Settings  
S
3-13  
Configuration  
Basic 1-7, 2-6  
Expanded 1-8, 2-8  
conventions  
SCSI library 3-3  
Serial Cable  
Serial Port  
Setup 3-7  
Single-ended SCSI Glossary3  
Environmental 1-6  
Physical 1-6  
Installing Cables 2-62-11  
typographical v  
CRC Glossary1  
M
Making Configuration Changes  
3-9  
D
Default Settings 3-5  
Differential SCSI Glossary1  
Synchronous Glossary3  
Multicast Glossary2  
Multimode Fibre Glossary2  
T
E
Topology Glossary4  
Trace Settings  
1-6  
Changing 3-13  
Native Interface Glossary2  
Non-OFC Glossary3  
F
V
fault indicator lamp 4-3, 4-4  
FC-AL Glossary1  
FC-SW Glossary1  
FDDI Glossary1  
Fiber Optic Cable 2-11  
Fibre Bridge Glossary1  
Verifying Device Locations 3-14  
O
OFC Glossary3  
Originator Glossary3  
Overview vi  
W
Warranty ii  
Wide SCSI Glossary4  
Index  
1
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