HP Hewlett Packard Network Card HP SSL1016 User Manual

QuickSpecs  
Overview  
HP StorageWorks Library and Tape Tools  
HP StorageWorks Library and Tape Tools (L&TT) is a free, robust diagnostic tool for all of HP's tape storage and magneto-optical  
storage products.  
Targeted for a wide range of users, it is ideal for customers who want to verify their installation, ensure product reliability, perform  
their own diagnostics and achieve faster resolution of tape device issues.  
L&TT performs firmware upgrades, verification of device operation, failure analysis and a range of utility functions. Performance tools  
assist in troubleshooting bottlenecks and system configuration checks warn of common host issues. It also provides seamless  
integration with HP support by generating and e-mailing test results and support tickets.  
HP Support will require the use of L&TT to troubleshoot most device issues, so it is recommended that a support ticket is pulled and  
the device assessment test is run before calling.  
Operating systems currently supported include HP-UX, Microsoft® Windows®, Linux, OpenVMS and Solaris.  
Features & Benefits  
Free, easy to install and easy to use diagnostic tool  
Intuitive user interface requires no customer training  
Choose between local installation or running from a remote installation, CD or memory stick  
Reduce product downtime through preventative maintenance, fast issue diagnosis with corrective actions  
Automated, smart firmware downloads, updates and notifications  
Comprehensive device analysis and troubleshooting tests  
First level failure analysis of both the device and system without HP involvement  
Troubleshoot system performance issues through the use of analysis tools  
Identify the most common host system configuration issues  
Provides a direct link to the ITRC web-based troubleshooting content  
Seamless integration with HP's hardware support organization  
Generate and e-mail support tickets to the support center for faster service and support  
Provides an all-inclusive source of device information for HP support center  
Get the most out of your device through access to operational, health and usage data in the support ticket  
Drive health, life, usage, utilization, performance  
Media health, life, usage (Ultrium only)  
Backup quality (Ultrium only)  
What's New  
L&TT is frequently updated and developed to:  
Support all of HP's latest tape storage products including the virtual tape D2D and VLS devices  
Run on the latest versions of the most commonly used operating systems  
Provide the most effective support and diagnostics for these products in the industry  
For details of new features in any particular release, please refer to the release notes located with the L&TT download on HP's  
support web pages or in the L&TT user guide.  
It is highly recommended that the latest version of L&TT is used at all times as the support of even older products can benefit from  
improvements in the latest releases of the tool.  
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QuickSpecs  
Product Highlights  
HP StorageWorks Library and Tape Tools  
Performance Tools  
Effects of poor system performance can range from increased mechanical wear to missed backup  
windows. There may also be increased cleaning requests or reduced media life due to multiple passes of  
the media over the tape drive head. This all leads to decreased customer satisfaction. L&TT offers users a  
variety of performance analysis tools to identify where bottlenecks may exist in a system. These tools will  
help assess the system allowing the user to:  
Verify that the tape drive operates at specified transfer rates  
Verify that the disk subsystem can provide data that fast  
Verify that the disk subsystem can accept restored data at the expected rates  
Test Functions  
L&TT provides several standard and advanced tests that can be used to check the performance of or to  
diagnose issues with storage hardware. After each test is run, test results can be reviewed and are  
included in the application's event log. A user may perform the following tests on libraries and  
autoloaders:  
Device Self Test (internal self-test of the device)  
Device Analysis Test (analysis of the device logs)  
Library Exerciser Test (exercise the robotics and robot drive hardware)  
Library Read Write Test (exercise the robotics and drives together)  
Media IDs Test (link media cartridge ID to barcode)  
A user may perform the following tests on drives:  
Tape Drive Assessment Test (15 minute comprehensive health check)  
Media Assessment Test (comprehensive media health check for Ultrium)  
Device Self Test (internal self-test of the device)  
Device Analysis Test (analysis of the device logs)  
Connectivity (ability of the host to communicate with the device)  
Media Validation (determine quality of the media)  
Read/Write (verify the ability of the drive to read/write data independent of the storage  
application) - superseded by the Assessment Test  
Support Tickets  
L&TT will automatically generate a support ticket based on information that the application determines  
about the system. This information can be used to diagnose the issues with the storage hardware. The  
tool can automatically email the support ticket to the HP service and support organization to assist the  
help desk technician in resolving the issues. Browser links to common HP Web sites are also provided.  
Support tickets can also be used to find out operational and usage information from the device. Ultrium,  
in particular, has a very useful support ticket categorized into user friendly sections rather than basic  
device logs.  
System Configuration  
Checking  
Checks the configuration of the server that L&TT is running on for services such as RSM (Windows) that  
should not be running during backups. Also checks driver versions and Insight Manager agents giving  
warnings if issues are found.  
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QuickSpecs  
Product Highlights  
HP StorageWorks Library and Tape Tools  
Auxiliary Menu  
Commands  
L&TT uses pull-down menu commands that provide the user with the following access or functionality:  
Load previously generated support ticket  
Retrieve firmware files from the web  
Sign-off and close the application  
Change options that set the behavior and display characteristics for L&TT  
Enable factory overrides when supplied a password from the HP service and support organization  
Run non-device specific utilities such as system configuration checks  
Run a custom script written by the HP service and support organization  
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QuickSpecs  
Compatibility Information  
HP StorageWorks Library and Tape Tools  
Device Support  
NOTE: This list may include discontinued products and is shown for compatibility purposes only.  
Tape Libraries (includes HP/Compaq StorageWorks & Surestore families)  
HP SSL2020 AIT library  
HP MSL5026DLX tape library  
HP MSL502S2 tape library  
HP MSL5026SL tape library  
HP MSL5030 tape library  
HP MSL5052S2 tape library  
HP MSL5052SL tape library  
HP MSL5060 tape library  
HP TL895 tape libraries  
HP TL891 tape libraries  
HP MSL6060 tape library  
HP MSL6030 tape library  
HP ESL 712e tape library  
HP ESL 630e tape library  
HP ESL322e tape library  
HP 286e tape library  
HP ESL9322S2 tape library  
HP ESL9595L1 tape library  
HP ESL9595S2 tape library  
HP ESL9595SL tape library  
HP ESL9326D tape library  
HP ESL9326DX tape library  
HP ESL9326SL tape library  
HP Tape Library Model 2/15  
HP Tape Library Model 3/30  
HP Tape Library Model 2/28  
HP Tape Library Model 4/48  
HP Tape Library Model 2/20  
HP Tape Library Model 4/40  
HP Tape Library Model 6/60  
HP Tape Library Model 8/80  
HP Tape Library Model 10/100  
HP ESL E-series multi-cabinet library with Cross Link HP Tape Library Model 6/140  
HP EML E-series libraries  
HP Tape Library Model 6/100  
HP Tape Library Model 10/180  
HP Tape Library Model 20/700  
HP MSL2024 tape library  
HP ESL9322 tape library  
HP ESL9595 tape library  
HP ESL9322 extended tape library  
HP ESL9595 extended tape library  
HP ESL9198SL tape library  
HP ESL9322L1 tape library  
HP MSL4048 tape library  
HP MSL8096 tape library  
Tape Autoloaders (includes HP/Compaq StorageWorks & Surestore families)  
HP Tape Autoloader Model 1/8  
HP Tape Autoloader Model 1/9  
HP SSL1016 tape autoloader  
HP DLT1 1280 tape superloader  
HP AIT 35 GB autoloader  
HP 418 DLT autoloader  
HP 818 DLT autoloader  
HP 20/40 GB DAT DDS-4 autoloader  
HP DAT 24x6 tape autoloader  
HP DAT 40x6e tape autoloader  
HP DAT 72x6 tape autoloader  
HP DAT 72x10 tape autoloader  
HP 1/8 G2 tape autoloader  
HP 718 DLT autoloader  
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QuickSpecs  
Compatibility Information  
HP StorageWorks Library and Tape Tools  
Virtual Library Systems and D2D Backup Systems (includes HP StorageWorks families)  
HP D2D Backup Systems  
HP 9xxx Virtual Library Systems  
HP 1xxx Virtual Library Systems  
HP 6xxx Virtual Library Systems  
HP 12xxx Virtual Library Systems  
HP Virtual Library System 300 Gateway  
Storage Area Network (SAN) (includes HP StorageWorks & Surestore families)  
HP Interface Manager  
ESL Interface Manager  
HP Network Storage Router E1200 & E2400  
HP Network Storage Router E1200-160 & E2400-  
160  
HP Bridge FC 4/2  
HP Network Storage Router N1200  
HP Bridge FC 4/1 (HVDS)  
HP Bridge FC 2/1 (LVDS)  
HP N1200-320 4Gb Network Storage Router  
Tape Drives (includes HP/Compaq StorageWorks & Surestore families)  
HP Ultrium 1840 tape drives  
HP Ultrium 1760 tape drives  
HP Ultrium 960 tape drives  
HP Ultrium 920 tape drives  
HP Ultrium 460 tape drives  
HP Ultrium 448 tape drives  
HP Ultrium 232 tape drives  
HP Ultrium 230 tape drives  
HP Ultrium 215 tape drives  
HP SDLT 600 tape drives  
HP SDLT 320 tape drives  
HP DLT 80 tape drives  
HP DLT VS80 tape drives  
HP DAT160 tape drives (SCSI and USB)  
HP DAT72 tape drives (SCSI and USB)  
HP DAT40 tape drives (SCSI and USB)  
HP DAT24 tape drives (SCSI and USB)  
HP DAT8 tape drives  
HP DDS-4 tape drives  
HP DDS-3 tape drives  
HP DDS-2 tape drives  
HP Tape 6000 tape drives  
HP Tape 5000 Plus tape drives  
HP AIT 35/70 GB tape drives  
HP AIT 50/100 GB tape drives  
HP AIT 100/200 GB tape drives  
HP DLT 70 tape drives  
HP DLT1 tape drives  
HP DLT VS160 tape drives  
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QuickSpecs  
Compatibility Information  
HP StorageWorks Library and Tape Tools  
Magneto-Optical Storage (includes HP StorageWorks & Surestore families)  
HP Optical Disk Drive 1300t  
HP Optical Jukebox 320ex  
HP Optical Jukebox 330fx  
HP Optical Jukebox 440ex  
HP Optical Jukebox 40fx  
HP Optical Jukebox 40st  
HP Optical Disk Drive 5200ex  
HP Optical Jukebox 600fx  
HP Optical Jukebox 600mx  
HP Optical Jukebox 660ex  
HP Optical Jukebox 700mx  
HP Optical Jukebox 80ex  
HP Optical Jukebox 80fx  
HP Optical Jukebox 80st  
HP Optical Disk Drive 9100mx  
HP Optical Disk Drive 2600fx  
HP Optical Jukebox 100st  
HP Optical Jukebox 1200ex  
HP Optical Jukebox 1200mx  
HP Optical Jukebox 125ex  
HP Optical Jukebox 160ex  
HP Optical Jukebox 160fx  
HP Optical Jukebox 200fx  
HP Optical Jukebox 20xt  
HP Optical Jukebox 2200mx  
HP Optical Jukebox 220mx  
HP Optical Jukebox 300mx  
HP Optical Jukebox 300st  
Ultra Density Optical Storage (includes HP StorageWorks families)  
HP Optical Disk Drive 30ux  
HP Optical Jukebox 700ux  
HP Optical Jukebox 1000ux  
HP Optical 1100ux  
HP Optical Jukebox 2300ux  
HP Optical Jukebox 3800ux  
HP Optical Jukebox 7100ux  
HP Optical Jukebox 1900ux  
Operating System Support L&TT is supported on the following operating systems:  
Microsoft Windows 2000 Server, Advanced Server & Datacenter Server  
Microsoft Windows 2003 (& R2) (x86, x64 & ia64) Editions  
Microsoft Windows XP (x86, x64 & ia64) Editions  
Microsoft Windows Vista (x86, x64) Editions  
HP-UX 11i (PA-RISC)  
HP-UX 11i v2 (PA-RISC & IPF)  
HP-UX 11i v3 (PA-RISC & IPF)  
Linux RedHat 9.0 (x86)  
Linux RedHat EL 3 (x86, x86_64 & ia64)  
Linux RedHat EL 4 (x86, x86_64 & ia64)  
Linux RedHat EL 5 (x86, x86_64 & ia64)  
Linux SUSE SLES 9 (x86 & x86_64)  
Linux SUSE SLES 10 (x86, x86_64 & ia64)  
OpenVMS 7.3-2 (Alpha)  
OpenVMS 8.2 (Alpha)  
OpenVMS 8.2-1 (IPF)  
OpenVMS 8.3 (Alpha, IPF)  
Solaris 10 (Sparc, AMD64)  
NOTE:  
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QuickSpecs  
Compatibility Information  
HP StorageWorks Library and Tape Tools  
HP L&TT has not been tested in cluster environments.  
NetWare is no longer supported from L&TT 4.3 - please use L&TT 4.2 SR1a for device support.  
Tru64 is no longer supported from L&TT 4.5 - please use L&TT 4.4 for device support.  
For a list of the last versions of L&TT that support older versions of operating systems please see  
the L&TT user guide  
© Copyright 2008 Hewlett-Packard Development Company, L.P.  
The information contained herein is subject to change without notice.  
Microsoft and Windows NT are US registered trademarks of Microsoft Corporation.  
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and  
services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial  
errors or omissions contained herein.  
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