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HP Notebookꢀꢀ
Reference Guideꢀꢀ
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Safety warning noticeꢀꢀ
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
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Table of contentsꢀꢀ
1 Introduction ..................................................................................................................................................... 1ꢀꢀ
2 Networking (select models only) ................................................................................................................... 2ꢀꢀ
Selecting a location setting ............................................................................... 11ꢀꢀ
3 Multimedia ..................................................................................................................................................... 15ꢀꢀ
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4 Power management ...................................................................................................................................... 22ꢀꢀ
Resolving a low battery level when the computer cannot exitꢀꢀ
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5 External cards and devices .......................................................................................................................... 33ꢀꢀ
6 Drives ............................................................................................................................................................. 47ꢀꢀ
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Managing power with a parked hard drive ........................................................ 49ꢀꢀ
7 Security .......................................................................................................................................................... 55ꢀꢀ
Entering a BIOS administrator password .......................................................... 58ꢀꢀ
Removing Automatic DriveLock protection ....................................................... 61ꢀꢀ
8 Maintenance .................................................................................................................................................. 69ꢀꢀ
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Cleaning the TouchPad and keyboard .............................................................. 71ꢀꢀ
Cleaning a tablet PC pen and pen holder ......................................................... 71ꢀꢀ
9 Computer Setup (BIOS) and System Diagnostics ..................................................................................... 73ꢀꢀ
10 MultiBoot ..................................................................................................................................................... 77ꢀꢀ
11 Management ................................................................................................................................................ 82ꢀꢀ
HP Client Manager for Altiris (select models only) ............................................ 83ꢀꢀ
HP SSM (System Software Manager) ............................................................... 85ꢀꢀ
Appendix A Traveling with the computer ...................................................................................................... 89ꢀꢀ
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Appendix B Troubleshooting resources ....................................................................................................... 91ꢀꢀ
Appendix C Electrostatic Discharge .............................................................................................................. 92ꢀꢀ
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1 Introduction
This guide contains general information about HP notebook computers.
NOTE: Some of the features described in this guide may not be available on your computer.
Finding more information about your new computer
The following user guides and reference material are provided with your computer, either in print, on
the computer hard drive, or on an optical disc or SD Card:
●ꢀꢀ Setup Instructions poster—Guides you through setting up your computer and turning it on. The
poster is included in the box with the computer.
NOTE: Refer to the poster for the location of your user guides and reference material.
●ꢀꢀ Getting Started—Contains information about your computer, including product-specific features,
backup and recovery, maintenance, and specifications.
●ꢀꢀ Help and Support—Contains information about the operating system, drivers, troubleshooting
tools, and technical support. To access Help and Support, select Start > Help and Support. For
region, and follow the on-screen instructions.
●ꢀꢀ Safety & Comfort Guide—Describes proper workstation setup and proper posture, health, and
work habits for computer users. It also provides important electrical and mechanical safety
information. To access this guide, select Start > Help and Support > User Guides. This guide
●ꢀꢀ Regulatory, Safety and Environmental Notices—Contains safety and regulatory information, and
battery disposal information. To access the notices, select Start > Help and Support > User
Guides.
Finding more information about your new computer
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2 Networking (select models only)
Your computer supports two types of Internet access:
NOTE: You must set up Internet service before you can connect to the Internet.
Creating a wireless connection
Your computer may be equipped with one or more of the following wireless devices:
●ꢀ Wireless local area network (WLAN) device
●ꢀ HP Mobile Broadband Module (wireless wide area network (WWAN) device)
●ꢀ Bluetooth® device
For more information on wireless technology, refer to the information and Web site links provided in
Help and Support.
Identifying wireless and network status icons
Windows® 7
Icon
Name
Description
Wireless (connected)
Indicates that one or more wireless devices are on.
Wireless (disconnected)
Indicates that all wireless devices are off.
HP Connection Manager
(select models only)
Opens HP Connection Manager, which enables you to create and manage
WWAN connections (select models only), and monitor the status of WLAN
and Bluetooth connections.
Wired network (connected)
Indicates that one or more network devices are connected to the network.
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Network (disabled/
disconnected)
Indicates that all network devices are disabled in Windows Control Panel.
Network (connected)
Indicates that one or more network devices are connected to a network.
Indicates that network devices are not connected to a network.
Network (disconnected)
Network (disabled/
disconnected)
Indicates that no wireless connections are available.
Windows Vista®
Icon
Nameꢀꢀ
Description
Wireless (connected)ꢀꢀ
Indicates that one or more wireless devices are on.
Wireless (disconnected)ꢀꢀ
Indicates that all wireless devices are off.
HP Connection Manager (select models only)ꢀꢀ Opens HP Connection Manager, which enables you to
create and manage WWAN connections (select models
only), and monitor the status of WLAN and Bluetooth
connections.
Wireless network connection (connected)
Indicates that one or more WLAN devices are connected to
a network.
Wireless network connection (disconnected)
Indicates that one or more WLAN devices are not
connected to a network.
Network status (connected)ꢀꢀ
Connected to the wired network.
Network status (disconnected)
Not connected to the wired network.
Creating a wireless connection
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Turning wireless devices on or off
You can use the wireless button or HP Connection Manager (select models only) to turn on and turn
off wireless devices.
NOTE: A computer may have a wireless button, a wireless switch, or a wireless key on the
keyboard. The term wireless button is used throughout this guide to refer to all types of wireless
controls. Refer to the Getting Started guide for information on identifying the location of the wireless
button on your computer.
To turn off wireless devices using HP Connection Manager:
▲ꢀꢀ Right-click the HP Connection Manager icon in the notification area, at the far right of the
taskbar, and then click the power button next to the desired device.
– or –
Select Start > All Programs > HP > HP Connection Manager, and then click the power button
next to the desired device.
Using HP Connection Manager (select models only)
HP Connection Manager provides a central location for managing your wireless devices, an interface
for connecting to the Internet using HP Mobile Broadband, and an interface for sending and receiving
SMS (text) messages. HP Connection Manager allows you to manage the following devices:
●ꢀꢀ Wireless local area network (WLAN)/WiFi
●ꢀꢀ Wireless wide area network (WWAN)/HP Mobile Broadband
●ꢀꢀ Bluetooth®
HP Connection Manager provides information and notifications on connection status, power status,
SIM details, and SMS messages. Status information and notifications are provided in the notification
area, at the far right of the task bar.
To open HP Connection Manager:
▲ꢀꢀ Click the HP Connection Manager icon in the task bar.ꢀꢀ
– or –ꢀꢀ
Click Start > All Programs > HP > HP Connection Manager.ꢀꢀ
For more information, refer to the HP Connection Manager software Help.
Using operating system controls
The Network and Sharing Center allows you to set up a connection or network, connect to a network,
manage wireless networks, and diagnose and repair network problems.
To use operating system controls:
▲ꢀ Select Start > Control Panel > Network and Internet > Network and Sharing Center.
For more information, select Start > Help and Support.
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Using a WLAN
A wireless connection connects the computer to Wi-Fi networks, or WLANs. A WLAN is composed of
other computers and accessories that are linked by a wireless router or a wireless access point.
Connecting to an existing WLAN
Windows 7
2.ꢀꢀ Click the network icon in the notification area, at the far right of the taskbar.
3.ꢀꢀ Select your WLAN from the list.
4.ꢀꢀ Click Connect.
If the network is a security-enabled WLAN, you are prompted to enter a network security code.
Type the code, and then click OK to complete the connection.
NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.
NOTE: If you do not see the WLAN you want to connect to, click Open Network and Sharing
Center, and then click Set up a new connection or network. A list of options is displayed. You
can choose to manually search for and connect to a network or to create a new network
connection.
Windows Vista
2.ꢀꢀ Select Start > Connect to.
3.ꢀꢀ Select your WLAN from the list.
●ꢀꢀ If the network is unsecured, a warning is displayed. Click Connect Anyway to accept the
warning and complete the connection.
●ꢀꢀ If the network is a security-enabled WLAN, you are prompted to enter a network security
code. Type the code, and then click Connect to complete the connection.
NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.
NOTE: If you do not see the WLAN you want to connect to, click Show all connections. A list
of available networks is displayed. You can choose to connect to an existing network or you can
create a new network connection.
After the connection is made, you can place the mouse pointer over the network icon in the
notification area, at the far right of the taskbar, to verify the name and status of the connection.
NOTE: The functional range (how far your wireless signals travel) depends on WLAN
implementation, router manufacturer, and interference from other electronic devices or structural
barriers such as walls and floors.
Using a WLAN
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Setting up a new WLAN
Required equipment:
●ꢀꢀ A broadband modem (either DSL or cable) (purchased separately) (1) and high-speed Internet
service purchased from an Internet service provider (ISP)
●ꢀꢀ A wireless router (purchased separately) (2)
NOTE: Some cable modems include a built-in router. Check with your ISP to see if you need a
separate router.
●ꢀꢀ The wireless computer (3)
The illustration below shows an example of a wireless network installation that is connected to the
Internet.
NOTE: When setting up a wireless connection, be sure that your computer and wireless router are
synchronized. To synchronize your computer and wireless router, turn your computer and wireless
router off and then back on.
As your network grows, additional wireless and wired computers can be connected to the network to
access the Internet.
For help in setting up your WLAN, refer to the information provided by your router manufacturer or
your ISP.
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always enable security features to protect
your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and
airports may not provide any security. If you are concerned about the security of your computer in a
hotspot, limit your network activities to e-mail that is not confidential and basic Internet surfing.
Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected
signals. You can take the following precautions to protect your WLAN:
●ꢀꢀ Firewall—A firewall checks both data and requests for data that are sent to your network, and
discards any suspicious items. Firewalls are available in both software and hardware. Some
networks use a combination of both types.
●ꢀꢀ Wireless encryption—Wi-Fi Protected Access (WPA) uses security settings to encrypt and
decrypt data transmitted over the network. WPA uses Temporal Key Integrity Protocol (TKIP) to
dynamically generate a new key for every packet. It also generates different sets of keys for
each computer on the network.
Roaming to another network
When you move your computer within range of another WLAN, Windows attempts to connect to that
network. If the attempt is successful, your computer is automatically connected to the new network. If
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Windows does not recognize the new network, follow the same procedure you used initially to
connect to your WLAN.
Using HP Mobile Broadband (select models only)
HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to
access the Internet from more places and over larger areas than it can by using WLANs. Using HP
Mobile Broadband requires a network service provider, which in most cases is a mobile phone
network provider.
When used with mobile network provider service, HP Mobile Broadband gives you the freedom to
stay connected to the Internet, send e-mail, or connect to your corporate network whether you are on
the road or outside the range of Wi-Fi hotspots.
NOTE: You may need the HP Mobile Broadband Module serial number to activate mobile
broadband service. Refer to the Getting Started guide for the location of the serial number.
Some mobile network service providers require the use of a subscriber identity module (SIM). A SIM
contains basic information about you or your computer, such as a personal identification number
(PIN), as well as network information. Some computers include a preinstalled SIM. If the SIM is not
preinstalled, it may be included with the HP Mobile Broadband information provided with your
computer, or it may be provided separately by the mobile network service provider.
For information on HP Mobile Broadband and how to activate service with a preferred mobile network
service provider, refer to the HP Mobile Broadband information included with your computer. For
Inserting a SIM
NOTE: To identify the SIM slot location, refer to the Getting Started guide.
1.ꢀꢀ Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn
the computer on by pressing the power button. Then shut down the computer through the
operating system.
2.ꢀꢀ Close the display.
3.ꢀꢀ Disconnect all external devices connected to the computer.
4.ꢀꢀ Unplug the power cord from the AC outlet.
5.ꢀꢀ Remove the battery.
6.ꢀꢀ Insert the SIM into the SIM slot, and gently press the SIM into the slot until it is firmly seated.
CAUTION: When inserting a SIM, position the card to match the icon next to the SIM slot on
the computer. If a SIM is inserted incorrectly, it could damage the SIM and the SIM connector.
To reduce the risk of damage to the connector, use minimal force when inserting a SIM.
7. Replace the battery.
NOTE: HP Mobile Broadband is disabled if the battery is not replaced.
Using HP Mobile Broadband (select models only)
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8.ꢀꢀ Reconnect external power and external devices.
9.ꢀꢀ Turn on the computer.
Removing a SIM
NOTE: To identify the SIM slot location, refer to the Getting Started guide.
1.ꢀꢀ Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn
the computer on by pressing the power button. Then shut down the computer through the
operating system.
2.ꢀꢀ Close the display.
3.ꢀꢀ Disconnect all external devices connected to the computer.
4.ꢀꢀ Unplug the power cord from the AC outlet.
5.ꢀꢀ Remove the battery.
6.ꢀꢀ Press in on the SIM, and then remove it from the slot.
7.ꢀꢀ Replace the battery.
8.ꢀꢀ Reconnect external power and external devices.
9.ꢀꢀ Turn on the computer.
Using GPS (select models only)
Your computer may be equipped with a Global Positioning System (GPS). GPS satellites deliver
location, speed, and direction information to GPS-equipped systems.
For more information, refer to the HP GPS and Location software Help.
Using Bluetooth wireless devices
A Bluetooth device provides short-range wireless communications that replace the physical cable
connections that traditionally link electronic devices such as the following:
●ꢀꢀ Computers
●ꢀꢀ Phones
●ꢀꢀ Imaging devices (cameras and printers)
●ꢀꢀ Audio devices
Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network
(PAN) of Bluetooth devices. For information on configuring and using Bluetooth devices, refer to the
Bluetooth software Help.
Bluetooth and Internet Connection Sharing (ICS)
HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway
through which other computers may connect to the Internet. When two or more computers are
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connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the
computers, the other computers may not be able to connect to the Internet using the Bluetooth
network.
The strength of Bluetooth is in synchronizing information transfers between your computer and
wireless devices including cellular phones, printers, cameras, and PDAs. The inability to consistently
connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth
and the Windows operating system.
Connecting to a wired network
Using a modem (select models only)
A modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable
(purchased separately). In some countries or regions, a specific modem cable adapter is also
required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are not
compatible with the modem.
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a
modem or telephone cable into the RJ-45 (network) jack.
If the modem cable contains noise suppression circuitry (1), which prevents interference from TV and
radio reception, orient the circuitry end of the cable (2) toward the computer.
Connecting a modem cable
1. Plug the modem cable into the modem jack (1) on the computer.
Connecting to a wired network
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2. Plug the modem cable into the RJ-11 telephone wall jack (2).
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Connecting a country- or region-specific modem cable adapter
Telephone jacks vary by country or region. To use the modem and the modem cable outside the
country or region in which you purchased the computer, you must obtain a country- or region-specific
modem cable adapter.
To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack,
follow these steps:
1.ꢀꢀ Plug the modem cable into the modem jack (1) on the computer.
2.ꢀꢀ Plug the modem cable into the modem cable adapter (2).
3.ꢀꢀ Plug the modem cable adapter (3) into the telephone wall jack.
Selecting a location setting
Viewing the current location selection
Windows 7
1.ꢀꢀ Select Start > Control Panel.
2.ꢀꢀ Click Clock, Language, and Region.
3.ꢀꢀ Click Region and Language.
4. Click the Location tab to display your location.
Windows Vista
1.ꢀꢀ Select Start > Control Panel.
2.ꢀꢀ Click Clock, Language, and Region.
3.ꢀꢀ Click Regional and Language Options.
Your location is displayed under Location.
Connecting to a wired network 11
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Adding new locations when traveling
On a new computer, the only location setting available to the modem is a location setting for the
country or region in which you purchased the computer. As you travel to different countries or
regions, set the internal modem to a location setting that meets the operating standards of the country
or region in which you are using the modem.
As you add new location settings, they are saved by the computer so that you can switch among
settings at any time. You can add multiple location settings for any country or region.
CAUTION: To reduce the risk of losing your home country or region settings, do not delete your
current modem country or region settings. To enable modem use in other countries or regions while
preserving your home country or region configuration, add a new configuration for each location in
which you will use the modem.
CAUTION: To reduce the risk of configuring the modem in a way that violates the
telecommunications regulations and laws of the country or region you are visiting, select the country
or region in which the computer is located. The modem may not function properly if the correct
country or region selection is not made.
Windows 7
1.ꢀꢀ Select Start > Device and Printers.
2.ꢀꢀ Right-click the device that represents your computer, and click Modem settings.
NOTE: You must set up an initial (current) location area code before you can view the Dialing
Rules tab. If you do not have a location already set up, you are prompted to enter the location
when you click Modem settings.
3.ꢀꢀ Click the Dialing Rules tab.
4.ꢀꢀ Click New. The New Location window opens.
5.ꢀꢀ In the Location name box, type a name (such as home or work) for the new location setting.
6.ꢀꢀ Select a country or region from the Country/region list. (If you select a country or region that is
not supported by the modem, the country/region selection for USA or UK is displayed.)
7.ꢀꢀ Enter the area code, a carrier code (if necessary), and the number for an outside line (if
necessary).
8.ꢀꢀ Next to Dial using, click Tone or Pulse.
9.ꢀꢀ Click OK to save your new location setting.
10. Do one of the following:
●ꢀꢀ To set your new location setting as the current location, click OK.
●ꢀꢀ To select another location setting as the current location setting, select your preference
from the settings in the Location list, and then click OK.
NOTE: You can use the preceding procedure to add location settings for places within
your own country or region as well as in other countries or regions. For example, you could
add a setting named Work that includes dialing rules for accessing an outside line.
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Windows Vista
1.ꢀꢀ Select Start > Control Panel.
2.ꢀꢀ Click Hardware and Sound.
3.ꢀꢀ Click Phone and Modem Options.
4.ꢀꢀ Click the Dialing Rules tab.
5.ꢀꢀ Click New. The New Location window opens.
6.ꢀꢀ In the Location name box, type a name (such as home or work) for the new location setting.
7.ꢀꢀ Select a country or region from the Country/region list. (If you select a country or region that is
not supported by the modem, the country/region selection for USA or UK is displayed.)
8.ꢀꢀ Enter the area code, a carrier code (if necessary), and the number for an outside line (if
necessary).
9.ꢀꢀ Next to Dial using, click Tone or Pulse.
10.ꢀꢀ Click OK to save your new location setting.
11.ꢀꢀ Do one of the following:
●ꢀꢀ To set your new location setting as the current location, click OK.
●ꢀꢀ To select another location setting as the current location setting, select your preference
from the settings in the Location list, and then click OK.
NOTE: You can use the preceding procedure to add location settings for places within
your own country or region as well as in other countries or regions. For example, you could
add a setting named Work that includes dialing rules for accessing an outside line.
Connecting to a local area network (LAN) (select models only)
Connecting to a LAN requires an 8-pin, RJ-45 network cable (purchased separately). If the network
cable contains noise suppression circuitry (1), which prevents interference from TV and radio
reception, orient the circuitry end of the cable (2) toward the computer.
To connect the network cable:
1.ꢀꢀ Plug the network cable into the network jack (1) on the computer.
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2. Plug the other end of the network cable into a network wall jack (2).
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a
modem cable or telephone cable into an RJ-45 (network) jack.
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3 Multimedia
Your computer may include the following:
●ꢀꢀ Integrated speaker(s)
●ꢀꢀ Integrated microphone(s)
●ꢀꢀ Integrated webcam
●ꢀꢀ Preinstalled multimedia software
●ꢀꢀ Multimedia buttons or keys
Using the media activity controls
Depending on your computer model, you may have the following media activity controls that allow
you to play, pause, fast forward, or rewind a media file:
●ꢀꢀ Media buttons
●ꢀꢀ Media hotkeys (specific keys pressed in combination with the fn key)
●ꢀ Media keysꢀꢀ
Refer to the Getting Started guide for information about your computer's media activity controls.ꢀꢀ
Audio
Your computer provides a variety of audio-related functions:
●ꢀꢀ Play music.
●ꢀꢀ Record sound.
●ꢀꢀ Download music from the Internet.
●ꢀꢀ Create multimedia presentations.
●ꢀꢀ Transmit sound and images with instant messaging programs.
●ꢀꢀ Stream radio programs.
●ꢀꢀ Create (burn) audio CDs using the installed optical drive (select models only) or on an optional
external optical drive (purchased separately).
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Adjusting the volume
Depending on your computer model, you can adjust the volume using the following:
●ꢀꢀ Volume buttons
●ꢀꢀ Volume hotkeys (specific keys pressed in combination with the fn key)
●ꢀꢀ Volume keys
WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and
Environmental Notices.
NOTE: Volume can also be controlled through the operating system and some programs.
NOTE: Refer to the Getting Started guide for information on what type of volume controls your
computer has.
Checking audio functions on the computer
NOTE: For best results when recording, speak directly into the microphone and record sound in a
setting free of background noise.
Windows 7
To check the audio functions on your computer, follow these steps:
1.ꢀꢀ Select Start > Control Panel > Hardware and Sound > Sound.
2.ꢀꢀ When the Sound window opens, click the Sounds tab. Under Program Events, select any sound
event, such as a beep or alarm, and click the Test button.
You should hear sound through the speakers or through connected headphones.
To check the recording functions on your computer, follow these steps:
1.ꢀꢀ Select Start > All Programs > Accessories > Sound Recorder.
2.ꢀꢀ Click Start Recording and speak into the microphone. Save the file to your desktop.
3.ꢀꢀ Open a multimedia program and play back the sound.
To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware
and Sound > Sound.
Windows Vista
To check the audio functions on your computer, follow these steps:
1.ꢀꢀ Select Start > Control Panel > Hardware and Sound > Sound.
2.ꢀꢀ When the Sound window opens, click the Sounds tab. Under Program, select any sound event,
such as a beep or alarm, and click the Test button.
You should hear sound through the speakers or through connected headphones.
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To check the recording functions on your computer, follow these steps:
1. Select Start > All Programs > Accessories > Sound Recorder.
2. Click Start Recording and speak into the microphone. Save the file to your desktop.
3. Open a multimedia program and play back the sound.ꢀꢀ
To confirm or change the audio settings on your computer, select Start > Control Panel > Audio.ꢀꢀ
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Webcam (select models only)
Some computers include an integrated webcam. With the preinstalled software, you can use the
webcam to take a photo or record a video. You can preview and save the photo or video recording.
The webcam software enables you to experiment with the following features:
●ꢀ Capturing and sharing video
●ꢀ Streaming video with instant message software
●ꢀ Taking still photos
For information on how to access the webcam, refer to the Getting Started guide. For information on
using the webcam, select Start > Help and Support.
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Video
Your computer may have one or more of the following external video ports:
●ꢀ VGA
●ꢀ HDMI (High Definition Multimedia Interface)
NOTE: Refer to the Getting Started guide for information about your computer's video ports.
VGA
The external monitor port, or VGA port, is an analog display interface that connects an external VGA
display device such as an external VGA monitor or a VGA projector to the computer.
▲ꢀ To connect a VGA display device, connect the device cable to the external monitor port.
NOTE: For product-specific instructions on switching the screen image, refer to your Getting
Started guide.
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HDMI
The HDMI port connects the computer to an optional video or audio device, such as a high-definition
television, or to any compatible digital or audio component.
NOTE: To transmit video signals through the HDMI port, you need an HDMI cable (purchased
separately).
One HDMI device can be connected to the HDMI port on the computer. The information displayed on
the computer screen can be simultaneously displayed on the HDMI device.
To connect a video or audio device to the HDMI port:
1.ꢀꢀ Connect one end of the HDMI cable to the HDMI port on the computer.
2. Connect the other end of the cable to the video device, and then refer to the device
manufacturer’s instructions for additional information.
NOTE: For product-specific instructions on switching the screen image, refer to your Getting Started
guide.
Configuring audio for HDMI
To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the
HDMI port on your computer. Then configure the default audio playback device as follows:
1.ꢀꢀ Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then
click Playback devices.
2.ꢀꢀ On the Playback tab, click either Digital Output or Digital Output Device (HDMI).
3. Click Set Default, and then click OK.ꢀꢀ
To return audio to the computer speakers, follow these steps:ꢀꢀ
1.ꢀꢀ Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then
click Playback devices.
2.ꢀꢀ On the Playback tab, click Speakers.
3.ꢀꢀ Click Set Default, and then click OK.
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Intel Wireless Display (select models only)
Intel® Wireless Display allows you to share your computer content wirelessly on your TV. To
experience wireless display, a wireless TV adapter (purchased separately) is required. Content that
asserts output protection, such as DVD and Blu-ray discs, will not play on Intel Wireless Display. For
details about using the wireless TV adapter, refer to the manufacturer's instructions.
NOTE: Be sure that wireless is enabled on your computer before using the wireless display.
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4 Power management
NOTE: A computer may have a power button or a power switch. The term power button is used
throughout this guide to refer to both types of power controls.
Shutting down the computer
CAUTION: Unsaved information is lost when the computer shuts down.
The shut down command closes all open programs, including the operating system, and then turns
off the display and computer.
Shut down the computer under any of the following conditions:
●ꢀꢀ When you need to replace the battery or access components inside the computer
●ꢀꢀ When you are connecting an external hardware device that does not connect to a Universal
Serial Bus (USB) port
●ꢀꢀ When the computer will be unused and disconnected from external power for an extended
period
Although you can shut down the computer with the power button, the recommended procedure is to
use the Windows shut down command:
NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or
Hibernation before shutdown is possible.
1.ꢀꢀ Save your work and close all open programs.
2.ꢀꢀ Windows 7—Select Start > Shut down.
Windows Vista—Select Start, click the arrow next to the Lock button, and then click Shut
Down.
NOTE: If you have been registered to a network domain, the button you click is called Shut
Down instead of Turn Off Computer.
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try
the following emergency procedures in the sequence provided:
●ꢀꢀ Press ctrl+alt+delete, and then click the Power button.
●ꢀꢀ Press and hold the power button for at least 5 seconds.
●ꢀꢀ Disconnect the computer from external power and remove the battery.
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Setting power options
Using power-saving states
The computer has two power-saving states that are enabled at the factory: Sleep and Hibernation.
When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory,
letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an
extended period or if the battery reaches a critical battery level while in the Sleep state, the computer
initiates Hibernation.
When Hibernation is initiated, your work is saved to a hibernation file on the hard drive and the
computer turns off.
CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video
playback functionality, or loss of information, do not initiate Sleep or Hibernation while reading from or
writing to a disc or an external media card.
NOTE: You cannot initiate any type of networking connection or perform any computer functions
while the computer is in the Sleep state or in Hibernation.
Initiating and exiting Sleep
The system is set at the factory to initiate Sleep after a period of inactivity when running on batteryꢀꢀ
power or on external power.ꢀꢀ
Power settings and timeouts can be changed using Power Options in Windows Control Panel.ꢀꢀ
With the computer on, you can initiate Sleep in any of the following ways:ꢀꢀ
●ꢀ Briefly press the power button.
●ꢀ Close the display.
●ꢀ Windows 7—Select Start, click the arrow next to the Shut down button, and then click Sleep.
Windows Vista—Select Start, click the arrow next to the Lock button, and then click Sleep.
To exit Sleep:
●ꢀ Briefly press the power button.
●ꢀ If the display is closed, open the display.
●ꢀ Press a key on the keyboard.
●ꢀ Tap or swipe the TouchPad.
When the computer exits Sleep, the power lights turn on and your work returns to the screen as it
was before you stopped working.
NOTE: If you have set a password to be required on wakeup, you must enter your Windows
password before your work will return to the screen.
Initiating and exiting Hibernation
The system is set at the factory to initiate Hibernation after a period of inactivity when running on
battery power or on external power, or when the battery reaches a critical battery level.
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Power settings and timeouts can be changed in Windows Control Panel.
To initiate Hibernation:
▲ꢀꢀ Windows 7—Select Start, click the arrow next to the Shut down button, and then click
Hibernate.
Windows Vista—Select Start, click the arrow next to the Lock button, and then click Hibernate.
To exit Hibernation:
▲ꢀ Briefly press the power button.ꢀꢀ
The power lights turn on and your work returns to the screen where you stopped working.ꢀꢀ
NOTE: If you have set a password to be required on wakeup, you must enter your Windows
password before your work will return to the screen.
Using the power meter
The power meter is located in the notification area, at the far right of the taskbar. The power meter
allows you to quickly access power settings and view the remaining battery charge.
●ꢀꢀ To display the percentage of remaining battery charge and the current power plan, move the
pointer over the power meter icon.
●ꢀꢀ To access Power Options, or to change the power plan, click the power meter icon and select an
item from the list.
Different power meter icons indicate whether the computer is running on battery or external power.
The icon also displays a message if the battery has reached a low or critical battery level.
Using power plans
A power plan is a collection of system settings that manages how the computer uses power. Power
plans can help you conserve power or maximize performance.
Viewing the current power plan
Use any of the following methods:
●ꢀꢀ Click the power meter icon in the notification area, at the far right of the taskbar.
●ꢀꢀ Windows 7—Select Start > Control Panel > System and Security > Power Options.
●ꢀꢀ Windows Vista—Select Start > Control Panel > System and Maintenance > Power Options.
Selecting a different power plan
Use any of the following methods:
●ꢀꢀ Click the power meter icon in the notification area, and then select a power plan from the list.
●ꢀꢀ Windows 7—Select Start > Control Panel > System and Security > Power Options, and
then select an item from the list.
Windows Vista—Select Start > Control Panel > System and Maintenance > Power Options,
and then select an item from the list.
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Customizing power plans
Windows 7
1.ꢀꢀ Click the power meter icon in the notification area, and then click More power options.
– or –
Select Start > Control Panel > System and Security > Power Options.
2.ꢀꢀ Select a power plan, and then click Change plan settings.
3.ꢀꢀ Change the settings as needed.
4.ꢀꢀ To change additional settings, click Change advanced power settings and make your
changes.
Windows Vista
1.ꢀꢀ Click the power meter icon in the notification area, and then click More power options.
– or –
Select Start > Control Panel > System and Maintenance > Power Options.
2.ꢀꢀ Select a power plan, and then click Change plan settings.
3.ꢀꢀ Change the settings as needed.
4.ꢀꢀ To change additional settings, click Change advanced power settings and make your
changes.
Setting password protection on wakeup
To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow
these steps:
Windows 7
1.ꢀꢀ Select Start > Control Panel > System and Security > Power Options.
2.ꢀꢀ In the left pane, click Require a password on wakeup.
3.ꢀꢀ Click Change Settings that are currently unavailable.
4.ꢀꢀ Click Require a password (recommended).
NOTE: If you need to create a user account password or change your current user account
password, click Create or change your user account password, and then follow the on-
screen instructions. If you do not need to create or change a user account password, go to step
5.
5. Click Save changes.
Windows Vista
1.ꢀꢀ Select Start > Control Panel > System and Maintenance > Power Options.
2.ꢀꢀ In the left pane, click Require a password on wakeup.
3.ꢀꢀ Click Change Settings that are currently unavailable.
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4. Click Require a password (recommended).
5. Click Save changes.
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Using Power Assistant (select models only)
Power Assistant allows you to configure system settings to optimize your computer's power
consumption and battery charge. Power Assistant provides tools and information to help you make
informed decisions on power management:
●ꢀꢀ Power consumption predictions in hypothetical system configurations
●ꢀꢀ Predefined power profiles
●ꢀ Usage details and graphs showing power consumption trends over timeꢀꢀ
To start Power Assistant when Windows is running:ꢀꢀ
▲ꢀꢀ Select Start > All Programs > HP > HP Power Assistant.ꢀꢀ
– or –ꢀꢀ
Press fn+f6 (select models only).ꢀꢀ
For more information about using, configuring, and managing Power Assistant, refer to the Power
Assistant software Help.
Using battery power
WARNING! To reduce potential safety issues, use only the battery provided with the computer, a
replacement battery provided by HP, or a compatible battery purchased from HP.
The computer runs on battery power whenever it is not plugged into external AC power. Computer
battery life varies, depending on power management settings, running programs, display brightness,
external devices connected to the computer, and other factors. Keeping the battery in the computer
whenever the computer is plugged into AC power charges the battery and also protects your work in
case of a power outage. If the computer contains a charged battery and is running on external AC
power, the computer automatically switches to battery power if the AC adapter is disconnected from
the computer or an AC power loss occurs.
NOTE: When you disconnect AC power, the display brightness is automatically decreased to save
battery life. For information on increasing or decreasing display brightness, refer to the Getting
Started guide. Select computer models can switch between graphic modes to increase battery life.
Finding additional battery information
Help and Support provides the following tools and information about the battery:
●ꢀꢀ Battery Check tool to test battery performance
●ꢀꢀ Information on calibration, power management, and proper care and storage to maximize battery
life
●ꢀ Information on battery types, specifications, life cycles, and capacityꢀꢀ
To access battery information:ꢀꢀ
▲ꢀꢀ Select Start > Help and Support > Learn > Power Plans: Frequently Asked Questions.
Using Power Assistant (select models only) 27
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Using Battery Check
Battery Check in Help and Support provides information on the status of the battery installed in the
computer.
To run Battery Check:
1. Connect the AC adapter to the computer.
NOTE: The computer must be connected to external power for Battery Check to work properly.
2. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical.
3. Click the Power tab, and then click Battery Check.
Battery Check examines the battery and its cells to see if they are functioning properly, and then
reports the results of the examination.
Displaying the remaining battery charge
▲ꢀ Move the pointer over the power meter icon in the notification area, at the far right of the taskbar.
Maximizing battery discharge time
Battery discharge time varies depending on the features you use while on battery power. Maximum
discharge time gradually decreases as the battery storage capacity naturally degrades.
Tips for maximizing battery discharge time:
●ꢀ Lower the brightness on the display.
●ꢀ Remove the battery from the computer when it is not being used or charged.
●ꢀ Store the battery in a cool, dry location.
●ꢀ Select the Power saver setting in Power Options.
Managing low battery levels
The information in this section describes the alerts and system responses set at the factory. Some
low-battery alerts and system responses can be changed using Power Options in Windows Control
Panel. Preferences set using Power Options do not affect lights.
Identifying low battery levels
When a battery that is the sole power source for the computer reaches a low or critical battery level,
the following behavior occurs:
●ꢀ The battery light (select models only) indicates a low or critical battery level.
NOTE: For additional information about the battery light, refer to the Getting Started guide.
– or –
●ꢀ The power meter icon in the notification area shows a low or critical battery notification.
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The computer takes the following actions for a critical battery level:
●ꢀꢀ If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates
Hibernation.
●ꢀꢀ If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains
briefly in the Sleep state, and then shuts down and loses any unsaved information.
Resolving a low battery level
Resolving a low battery level when external power is available
▲ꢀꢀ Connect one of the following devices:
●ꢀꢀ AC adapter
●ꢀꢀ Optional docking or expansion device
●ꢀꢀ Optional power adapter purchased as an accessory from HP
Resolving a low battery level when a charged battery is available
1.ꢀꢀ Turn off the computer or initiate Hibernation.
2.ꢀꢀ Replace the discharged battery with a charged battery.
3.ꢀꢀ Turn on the computer.
Resolving a low battery level when no power source is available
●ꢀꢀ Initiate Hibernation.
●ꢀꢀ Save your work and shut down the computer.
Resolving a low battery level when the computer cannot exit Hibernation
When the computer lacks sufficient power to exit Hibernation, follow these steps:
1.ꢀꢀ Replace the discharged battery with a charged battery, or connect the AC adapter to the
computer and to external power.
2.ꢀꢀ Exit Hibernation by pressing the power button.
Conserving battery power
●ꢀꢀ Select low power-use settings through Power Options in Windows Control Panel.
●ꢀꢀ Turn off wireless and LAN connections and exit modem applications when you are not using
them.
●ꢀꢀ Disconnect unused external devices that are not plugged into an external power source.
●ꢀꢀ Stop, disable, or remove any external media cards that you are not using.
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●ꢀ Decrease screen brightness.
●ꢀ Before you leave your work, initiate Sleep or Hibernation, or shut down the computer.
Storing a battery
CAUTION: To reduce the risk of damage to a battery, do not expose it to high temperatures for
extended periods of time.
If a computer will be unused and unplugged from external power for more than 2 weeks, remove the
battery and store it separately.
To prolong the charge of a stored battery, place it in a cool, dry place.
NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent,
recharge the battery before returning it to storage.
Calibrate a battery before using it if it has been stored for one month or more.
Disposing of a used battery
WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short
external contacts; do not dispose of in fire or water.
Refer to the Regulatory, Safety and Environmental Notices for proper battery disposal.
Replacing the battery
In Windows 7, Battery Check in Help and Support notifies you to replace the battery when an internal
cell is not charging properly or when the battery storage capacity has reached a weak condition. If the
battery is possibly covered by an HP warranty, instructions include a warranty ID. A message refers
you to the HP Web site for more information about ordering a replacement battery.
Using external AC power
NOTE: For information on connecting to AC power, refer to the Setup Instructions poster provided
in the computer box.
External AC power is supplied through an approved AC adapter or an optional docking or expansion
device.
WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer,
a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.
Connect the computer to external AC power under any of the following conditions:
WARNING! Do not charge the computer battery while you are onboard aircraft.
●ꢀ When charging or calibrating a battery
●ꢀ When installing or modifying system software
●ꢀ When writing information to a CD, a DVD, or a BD (select models only)
●ꢀ When running Disk Defragmenter
●ꢀ When performing a backup or recovery
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When you connect the computer to external AC power, the following events occur:
●ꢀ The battery begins to charge.
●ꢀ If the computer is turned on, the power meter icon in the notification area changes appearance.
When you disconnect external AC power, the following events occur:
●ꢀ The computer switches to battery power.
●ꢀ The display brightness is automatically decreased to save battery life.
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Testing an AC adapter
Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to
AC power:
●ꢀ The computer does not turn on.
●ꢀ The display does not turn on.
●ꢀ The power lights are off.ꢀꢀ
To test the AC adapter:ꢀꢀ
1. Shut down the computer.
2. Remove the battery from the computer.
3. Connect the AC adapter to the computer, and then plug it into an AC outlet.
4. Turn on the computer.
●ꢀ If the power lights turn on, the AC adapter is working properly.
●ꢀ If the power lights remain off, the AC adapter is not functioning and should be replaced.
Contact HP Customer Support for information on obtaining a replacement AC power adapter.
Switching between graphics modes (select models only)
Select computers are equipped with switchable graphics and have two modes for processing
graphics. When you switch from AC power to battery power, the computer can switch from using the
high-performance mode to using the power-saving mode to conserve battery life. Similarly, when you
switch from battery power to AC power, the computer can switch back to the high-performance mode.
NOTE: In some instances, in order to optimize performance of the computer, the system does not
allow you to switch modes, or it may prompt you to switch. It may also be necessary to close all
programs before switching.
NOTE: HDMI (select models only) only works in the high-performance mode. If you use the power-
saving mode, you can not use HDMI.
When you switch between AC and battery power, you are notified that the computer is about to switch
graphics modes. If you prefer, you can choose to continue using the same graphics mode. While the
computer switches modes, the screen goes blank for a few seconds. When the switch is complete, a
notification appears in the notification area, and the screen image reappears.
NOTE: When select computer models are in slate mode, the screen orientation is reset when you
switch between graphics modes.
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5 External cards and devices
Using Media Card Reader cards (select models only)
Optional digital cards provide secure data storage and convenient data sharing. These cards are
often used with digital media–equipped cameras and PDAs as well as with other computers.
To determine the digital card formats that are supported on your computer, refer to the Getting
Started guide.
Inserting a digital card
CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert
a digital card.
1. Hold the card label-side up, with the connectors facing the computer.
2. Insert the card into the Media Card Reader, and then press in on the card until it is firmly seated.
You will hear a sound when the device has been detected, and a menu of options may be
displayed.
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Removing a digital cardꢀꢀ
CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following
procedure to safely remove the digital card.
1.ꢀꢀ Save your information and close all programs associated with the digital card.
2.ꢀꢀ Click the remove hardware icon in the notification area, at the far right of the taskbar. Then
follow the on-screen instructions.
3.ꢀꢀ Either press in on the card (1), and then remove it from the slot (2).
– or –ꢀꢀ
Pull the card out of the slot.ꢀꢀ
Using PC Cards (select models only)
A PC Card is a credit card-sized accessory designed to conform to the standard specifications of the
Personal Computer Memory Card International Association (PCMCIA). The PC Card slot supports the
following types of PC Cards:
●ꢀꢀ 32-bit (CardBus) and 16-bit PC Cards
●ꢀꢀ Type I and Type II PC Cards
NOTE: Zoomed video PC Cards and 12-V PC Cards are not supported.
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Configuring a PC Cardꢀꢀ
To reduce the risk of loss of support for other PC Cards during configuration, install only the software
required for the device. If you are instructed by the PC Card manufacturer to install device drivers:
●ꢀꢀ Install only the device drivers for your operating system.
●ꢀꢀ Do not install other software, such as card services, socket services, or enablers, supplied by
the PC Card manufacturer.
Using PC Cards (select models only) 35
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Inserting a PC Cardꢀꢀ
CAUTION: To prevent damage to the computer and external media cards, do not insert anꢀꢀ
ExpressCard into a PC Card slot.ꢀꢀ
CAUTION: To reduce the risk of damage to the connectors:ꢀꢀ
Use minimal force when inserting a PC Card.ꢀꢀ
Do not move or transport the computer when a PC Card is in use.ꢀꢀ
The PC Card slot may contain a protective insert. The insert must be removed before you can insert aꢀꢀ
PC Card:ꢀꢀ
1.ꢀꢀ Press the PC Card eject button (1).
This action extends the button into position for releasing the insert.
2.ꢀꢀ Press the PC Card eject button again to release the insert.
3.ꢀꢀ Pull the insert out of the slot (2).
To insert a PC Card:
1.ꢀꢀ Hold the card label-side up, with the connectors facing the computer.
2.ꢀꢀ Insert the card into the PC Card slot, and then press in on the card until it is firmly seated.
You will hear a sound when the card has been detected, and a menu of available options may
be displayed.
NOTE: The first time you connect a PC Card, a message in the notification area lets you know
that the device is recognized by the computer.
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NOTE: To conserve power, stop or remove a PC Card when it is not in use.
Removing a PC Cardꢀꢀ
CAUTION: To reduce the risk of loss of data or an unresponsive system, stop a PC Card before
removing it.
1.ꢀꢀ Save your information and close all programs associated with the PC Card.
2.ꢀꢀ Click the remove hardware icon in the notification area, at the far right of the taskbar, and then
follow the on-screen instructions.
3.ꢀꢀ Release and remove the PC Card:
a.ꢀꢀ Press the PC Card eject button (1).ꢀꢀ
This action extends the button into position for releasing the PC Card.ꢀꢀ
b.ꢀꢀ Press the PC Card eject button again to release the PC Card.
c.ꢀꢀ Pull the PC Card (2) out of the slot.
Using ExpressCards (select models only)
An ExpressCard is a high-performance PC Card that is inserted into the ExpressCard slot.
Like standard PC Cards, ExpressCards are designed to conform to the standard specifications of the
PCMCIA.
Configuring an ExpressCard
Install only the software required for the card. If you are instructed by the ExpressCard manufacturer
to install device drivers:
●ꢀꢀ Install only the device drivers for your operating system.
●ꢀꢀ Do not install additional software, such as card services, socket services, or enablers, that are
supplied by the ExpressCard manufacturer.
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Inserting an ExpressCardꢀꢀ
CAUTION: To prevent damage to the computer and external media cards, do not insert a PC Cardꢀꢀ
into an ExpressCard slot.ꢀꢀ
CAUTION: To reduce the risk of damage to the connectors:ꢀꢀ
Use minimal force when inserting an ExpressCard.ꢀꢀ
Do not move or transport the computer when an ExpressCard is in use.ꢀꢀ
The ExpressCard slot may contain a protective insert. To remove the insert:ꢀꢀ
1. Press in on the insert (1) to unlock it.
2. Pull the insert out of the slot (2).
To insert an ExpressCard:
1. Hold the card label-side up, with the connectors facing the computer.
2. Insert the card into the ExpressCard slot, and then press in on the card until it is firmly seated.
You will hear a sound when the card has been detected, and a menu of options may be
displayed.
NOTE: The first time you connect an ExpressCard, a message in the notification area lets you
know that the card is recognized by the computer.
NOTE: To conserve power, stop or remove an ExpressCard when it is not in use.
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Removing an ExpressCardꢀꢀ
CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following
procedure to safely remove the ExpressCard.
1.ꢀꢀ Save your information and close all programs associated with the ExpressCard.
2.ꢀꢀ Click the remove hardware icon in the notification area, at the far right of the taskbar, and then
follow the on-screen instructions.
3.ꢀꢀ Release and remove the ExpressCard:
a.ꢀꢀ Gently press in on the ExpressCard (1) to unlock it.
b.ꢀꢀ Pull the ExpressCard out of the slot (2).
Using smart cards (select models only)ꢀꢀ
NOTE: The term smart card is used throughout this chapter to refer to both smart cards and Java™
Cards.
A smart card is a credit card-sized accessory that carries a microchip containing memory and a
microprocessor. Like personal computers, smart cards have an operating system to manage input
and output, and they include security features to protect against tampering. Industry-standard smart
cards are used with the smart card reader (select models only).
A PIN is needed to gain access to the contents of the microchip. For more information about smart
card security features, refer to Help and Support.
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Inserting a smart cardꢀꢀ
1. Hold the card label-side up, and gently slide the card into the smart card reader until the card is
seated.
2. Follow the on-screen instructions for logging on to the computer using the smart card PIN.
Removing a smart card
▲ꢀ Grasp the edge of the smart card, and then pull it out of the smart card reader.
Using a USB device
Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external
device, such as a USB keyboard, mouse, drive, printer, scanner, or hub.
Some USB devices may require additional support software, which is usually included with the
device. For more information about device-specific software, refer to the manufacturer's instructions.
These instructions may be provided with the software, on disc, or on the manufacturer’s Web site.
The computer has at least 1 USB port that supports USB 1.0, 1.1, 2.0, or 3.0 devices. Your computer
may also have a powered USB port that provides power to an external device if it is used with a
powered USB cable. An optional docking device or USB hub provides additional USB ports that can
be used with the computer.
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Connecting a USB deviceꢀꢀ
CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the
device.
▲ꢀ Connect the USB cable for the device to the USB port.
NOTE: The following illustration may look slightly different on your computer.
You will hear a sound when the device has been detected.
NOTE: The first time you connect a USB device, a message in the notification area lets you know
that the device is recognized by the computer.
Removing a USB device
CAUTION: To reduce the risk of damage to a USB connector, do not pull on the cable to remove
the USB device.
CAUTION: To reduce the risk of loss of information or an unresponsive system, use the following
procedure to safely remove the USB device.
1.ꢀꢀ To remove a USB device, save your information and close all programs associated with the
device.
2.ꢀꢀ Click the remove hardware icon in the notification area, at the far right of the taskbar, and then
follow the on-screen instructions.
3.ꢀꢀ Remove the device.
Using 1394 devices (select models only)
IEEE 1394 is a hardware interface that connects a high-speed multimedia or data storage device to
the computer. Scanners, digital cameras, and digital camcorders often require a 1394 connection.
Some 1394 devices may require additional support software, which is usually included with the
device. For more information about device-specific software, refer to the manufacturer's instructions.
The 1394 port also supports IEEE 1394a devices.
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Connecting a 1394 deviceꢀꢀ
CAUTION: To reduce the risk of damage to a 1394 port connector, use minimal force to connect the
device.
▲ꢀ To connect a 1394 device to the computer, connect the 1394 cable for the device to the 1394
port.
You will hear a sound when the device has been detected.
Removing a 1394 device
CAUTION: To reduce the risk of loss of information or an unresponsive system, stop the 1394
device before removing it.
CAUTION: To reduce the risk of damage to a 1394 connector, do not pull on the cable to remove
the 1394 device.
1.ꢀꢀ To remove a 1394 device, save your information and close all programs associated with the
device.
2.ꢀꢀ Click the remove hardware icon in the notification area, at the far right of the taskbar, and then
follow the on-screen instructions.
3.ꢀꢀ Remove the device.
Using an eSATA device (select models only)
An eSATA port connects an optional high-performance eSATA component, such as an eSATA
external hard drive.
Some eSATA devices may require additional support software, which is usually included with the
device. For more information about device-specific software, refer to the manufacturer's instructions.
NOTE: The eSATA port also supports an optional USB device.
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Connecting an eSATA deviceꢀꢀ
CAUTION: To reduce the risk of damage to an eSATA port connector, use minimal force to connect
the device.
▲ꢀ To connect an eSATA device to the computer, connect the eSATA cable for the device to the
eSATA port.
You will hear a sound when the device has been detected.
Removing an eSATA device
CAUTION: To reduce the risk of damage to an eSATA connector, do not pull on the cable to
remove the eSATA device.
CAUTION: To reduce the risk of loss of information or an unresponsive system, use the following
procedure to safely remove the device.
1.ꢀꢀ To remove an eSATA device, save your information and close all programs associated with the
device.
2.ꢀꢀ Click the remove hardware icon in the notification area, at the far right of the taskbar, and then
follow the on-screen instructions.
3.ꢀꢀ Remove the device.
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Using a serial device (select models only)
Select computer models include a serial port that connects optional devices such as a serial modem,
mouse, or printer.
Some serial devices may require additional support software, which is usually included with the
device. For more information about device-specific software, refer to the manufacturer's instructions.
▲ꢀ To connect a serial device, connect the device cable to the serial port on the computer.
Using optional external devicesꢀꢀ
NOTE: For more information about required software and drivers, or to learn which computer port to
use, refer to the manufacturer's instructions.
To connect an external device to the computer:
CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be
sure that the device is turned off and the AC power cord is unplugged.
1. Connect the device to the computer.
2. If you are connecting a powered device, plug the device power cord into a grounded AC outlet.
3. Turn on the device.
To disconnect an unpowered external device, turn off the device, and then disconnect it from the
computer. To disconnect a powered external device, turn off the device, disconnect it from the
computer, and then unplug the AC power cord.
Using optional external drives
Removable external drives expand your options for storing and accessing information. A USB drive
can be added by connecting the drive to a USB port on the computer.
NOTE: HP external USB optical drives should be connected to the powered USB port on the
computer.
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USB drives include the following types:
●ꢀ 1.44-megabyte diskette drive
●ꢀ Hard drive module
●ꢀ External optical drive (CD, DVD, and Blu-ray)
●ꢀ MultiBay device
Using the expansion port (select models only)
The expansion port connects the computer to an optional docking or expansion device, so that
additional ports and connectors can be used with the computer.
NOTE: The computer has only one expansion port.
Using the docking connector (select models only)
The docking connector connects the computer to an optional docking device. An optional docking
device provides additional ports and connectors that can be used with the computer.
NOTE: The following image may look slightly different than your computer or docking device.
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6 Drives
Handling drives
Drives are fragile computer components that must be handled with care. Refer to the following
cautions before handling drives. Additional cautions are included with the procedures to which they
apply.
Observe these precautions:
●ꢀꢀ Before you move a computer that is connected to an external hard drive, initiate Sleep and allow
the screen to clear, or properly disconnect the external hard drive.
●ꢀꢀ Before handling a drive, discharge static electricity by touching the unpainted metal surface of
the drive.
●ꢀꢀ Do not touch the connector pins on a removable drive or on the computer.
●ꢀꢀ Handle a drive carefully; do not drop a drive or place items on it.
●ꢀꢀ Before removing or inserting a drive, shut down the computer. If you are unsure whether the
computer is off, in the Sleep state, or in Hibernation, turn the computer on, and then shut it down
through the operating system.
●ꢀꢀ Do not use excessive force when inserting a drive into a drive bay.
●ꢀꢀ Do not type on the keyboard or move the computer while an optical drive is writing to a disc. The
write process is sensitive to vibration.
●ꢀꢀ When the battery is the only source of power, be sure that the battery is sufficiently charged
before writing to media.
●ꢀꢀ Avoid exposing a drive to temperature or humidity extremes.
●ꢀꢀ Avoid exposing a drive to liquids. Do not spray the drive with cleaning products.
●ꢀꢀ Remove media from a drive before removing the drive from the drive bay, or traveling with,
shipping, or storing a drive.
●ꢀꢀ If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective
packaging and label the package “FRAGILE.”
●ꢀꢀ Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport
walk-through devices and security wands. Airport conveyer belts and similar security devices
that check carry-on baggage use X-rays instead of magnetism and do not damage drives.
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Using hard drives
Improving hard drive performance
Using Disk Defragmenter
As you use the computer, files on the hard drive become fragmented. Disk Defragmenter
consolidates the fragmented files and folders on the hard drive so that the system can run more
efficiently.
NOTE: It is not necessary to run Disk Defragmenter on solid-state drives.
After you start Disk Defragmenter, it works without supervision. Depending on the size of your hard
drive and the number of fragmented files, Disk Defragmenter may take more than an hour to
complete. You may want to set it to run during the night or at another time when you do not need
access to your computer.
HP recommends defragmenting your hard drive at least once a month. You may set Disk
Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any
time.
To run Disk Defragmenter:
1. Connect the computer to AC power.
2. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter.
3. Windows 7—Click Defragment disk.
NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.
Windows Vista—Click Defragment now.
NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.
For additional information, access the Disk Defragmenter software Help.
Using Disk Cleanup
Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk
space and help the computer to run more efficiently.
To run Disk Cleanup:
1. Select Start > All Programs > Accessories > System Tools > Disk Cleanup.
2. Follow the on-screen instructions.
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Using HP 3D DriveGuard (select models only)
HP 3D DriveGuard protects the hard drive by parking the drive and halting data requests under either
of the following conditions:
●ꢀ You drop the computer.
●ꢀ You move the computer with the display closed while the computer is running on battery power.
A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal
operation.
NOTE: Because solid-state drives (SSD) lack moving parts, HP 3D DriveGuard is unnecessary.
NOTE: Hard drives in the primary hard drive bay or in the secondary hard drive bay are protected
by HP 3D DriveGuard. Hard drives installed in optional docking devices or connected to USB ports
are not protected by HP 3D DriveGuard.
For more information, refer to the HP 3D DriveGuard software Help.
Identifying HP 3D DriveGuard status
The drive light on the computer changes color to show that a drive in the primary hard drive bay or a
drive in the secondary hard drive bay (select models only) is parked. To determine whether drives are
currently protected or whether a drive is parked, use the icon in the notification area, at the far right of
the taskbar:
●ꢀ If the software is enabled, a green check mark is superimposed over the hard drive icon.
●ꢀ If the software is disabled, a red X is superimposed over the hard drive icon.
●ꢀ If the drives are parked, a yellow moon is superimposed over the hard drive icon.
If the icon in the notification area is not enabled, follow these steps to enable it:
1. Select Start > Control Panel > Hardware and Sound > HP 3D DriveGuard.
NOTE: If prompted by User Account Control, click Yes.
2. On the Icon in system tray row, click Show.
3. Click OK.
Managing power with a parked hard drive
If HP 3D DriveGuard has parked the drive, the computer will behave in the following ways:
●ꢀ The computer will not shut down.
●ꢀ The computer will not initiate Sleep or Hibernation, except as described in the following note.
NOTE: If the computer is running on battery power and reaches a critical battery level, HP 3D
DriveGuard allows the computer to initiate Hibernation.
●ꢀ The computer will not activate battery alarms set on the Alarms tab in Power Options.
Before you move the computer, HP recommends that you either shut it down or initiate Sleep or
Hibernation.
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Using HP 3D DriveGuard software
The HP 3D DriveGuard software enables you to perform the following tasks:
●ꢀꢀ Enable and disable HP 3D DriveGuard.
NOTE: Depending on your user privileges, you may be unable to enable or disable HP 3D
DriveGuard. Privileges for non-administrator users can be changed by members of an
administrator group.
●ꢀ Determine whether a drive in the system is supported.ꢀꢀ
To open the software and change settings, follow these steps:ꢀꢀ
1.ꢀꢀ Double-click the icon in the notification area, at the far right of the taskbar.ꢀꢀ
– or –ꢀꢀ
Right-click the icon in the notification area, and then select Settings.ꢀꢀ
2.ꢀꢀ Click the appropriate button to change settings.
3.ꢀꢀ Click OK.
Using optical drives (select models only)
Optical drives include the following:
●ꢀꢀ CD
●ꢀꢀ DVD
●ꢀꢀ Blu-ray (BD)
Identifying the installed optical drive
▲ꢀ Select Start > Computer.ꢀꢀ
A list of all the devices installed in your computer, including your optical drive, is displayed.ꢀꢀ
Inserting an optical disc
Tray load
1.ꢀꢀ Turn on the computer.
2.ꢀꢀ Press the release button (1) on the drive bezel to release the disc tray.
3.ꢀꢀ Pull out the tray (2).
4.ꢀꢀ Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up
over the tray spindle.
NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the spindle.
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5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place.
6. Close the disc tray.
NOTE: After you insert a disc, a short pause is normal. If you have not selected a media player, an
AutoPlay dialog box opens. It prompts you to select how you want to use the media content.
Slot load
CAUTION: Do not insert 8-cm optical discs into a slot load optical drive. It may cause damage to
the optical drive.
1. Turn on the computer.
2. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up.
3. Gently slide the disc into the slot load optical drive.
Removing an optical disc
Tray load
There are 2 ways to remove a disc, depending on whether the disc tray opens normally or not.
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When the disc tray opens normally
1.ꢀꢀ Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out
the tray (2) until it stops.
2.ꢀꢀ Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.
3.ꢀꢀ Close the disc tray and place the disc in a protective case.
When the disc tray fails to open normally
1.ꢀꢀ Insert the end of a paper clip (1) into the release access in the front bezel of the drive.
2.ꢀꢀ Press in gently on the paper clip until the tray is released, and then pull out the tray (2) until it
stops.
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3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.
4. Close the disc tray and place the disc in a protective case.
Slot load
1. Press the release button (1) next to the drive.
2. Remove the disc (2) by holding it by the edges and avoid touching the flat surfaces.
3. Place the disc in a protective case.
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Sharing optical drives
Although your computer may not have an integrated optical drive, you can access software and data,
and install applications, by sharing an optical drive connected to another computer in your network.
Sharing drives is a feature of the Windows operating system that allows a drive on one computer to
be accessible to other computers on the same network.
(select models only) on page 2 for additional information on setting up a network.
NOTE: Some discs, such as DVD movies and game discs, may be copy-protected and therefore
unusable through DVD or CD drive sharing.
To share an optical drive:
1.ꢀꢀ From the computer with the optical drive you are sharing, select Start > Computer.
2.ꢀꢀ Right-click the optical drive you want to share, and click Properties.
3.ꢀꢀ Click the Sharing tab, and then click Advanced Sharing.
4.ꢀꢀ Select the Share this folder check box.
5.ꢀꢀ Type a name for the optical drive in the Share name text box.
6.ꢀꢀ Click Apply, and then click OK.
7.ꢀꢀ To view the shared optical drive, select Start > Control Panel > Network and Internet >
Network and Sharing Center.
Using RAID (select models only)
Redundant Arrays of Independent Disks (RAID) technology allows a computer to use two or more
hard disks at the same time. RAID treats multiple drives as one contiguous drive, either through
hardware or software settings. If multiple disks are set up to work together in this fashion, they are
referred to as a RAID array.
For additional information about RAID, refer to the RAID User Guide located in Help and Support or
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7 Security
Protecting the computer
Standard security features provided by the Windows operating system and the non-Windows
Computer Setup can protect your personal settings and data from a variety of risks.
NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a
product from being mishandled or stolen.
NOTE: Before you send your computer for service, back up and delete confidential files, and
remove all password settings.
NOTE: Some features listed in this chapter may not be available on your computer.
NOTE: Your computer supports CompuTrace, which is an online security-based tracking and
recovery service available in select regions. If the computer is stolen, CompuTrace can track the
computer if the unauthorized user accesses the Internet. You must purchase the software and
subscribe to the service in order to use CompuTrace. For information about ordering the CompuTrace
Computer risk
Security feature
Unauthorized use of the computer
HP ProtectTools Security Manager, in combination with a
password, smart card, and/or fingerprint reader.
Unauthorized access to Computer Setup (f10)
BIOS administrator password in Computer Setup*
DriveLock password in Computer Setup*
Boot options feature in Computer Setup*
Unauthorized access to the contents of a hard drive
Unauthorized startup from an optical drive, diskette drive, or
internal network adapter
Unauthorized access to a Windows user account
Unauthorized access to data
HP ProtectTools Security Manager
●ꢀ Firewall software
●ꢀ Windows updates
●ꢀ Drive Encryption for HP ProtectTools
BIOS administrator password in Computer Setup*
Unauthorized access to Computer Setup settings and other
system identification information
Unauthorized removal of the computer
Security cable slot (used with an optional security cable)
*Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will
not load. You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and
make selections in Computer Setup.
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Using passwords
A password is a group of characters that you choose to secure your computer information. Several
types of passwords can be set, depending on how you want to control access to your information.
Passwords can be set in Windows or in non-Windows Computer Setup that is preinstalled on the
computer.
●ꢀꢀ Setup and DriveLock passwords are set in Computer Setup and are managed by the system
BIOS.
●ꢀꢀ The embedded security password, which is an HP ProtectTools Security Manager password,
can be enabled in Computer Setup to provide BIOS password protection in addition to their
normal HP ProtectTools functions. The embedded security password is used with the optional
embedded security chip.
●ꢀꢀ Windows passwords are set only in the Windows operating system.
●ꢀꢀ If you forget the BIOS administrator password set in Computer Setup, you can use HP SpareKey
to access the utility.
●ꢀꢀ If you forget both the DriveLock user password and the DriveLock master password set in
Computer Setup, the hard drive that is protected by the passwords is permanently locked and
can no longer be used.
You can use the same password for a Computer Setup feature and for a Windows security feature.
You can also use the same password for more than one Computer Setup feature.
Use the following tips for creating and saving passwords:
●ꢀꢀ When creating passwords, follow requirements set by the program.
●ꢀꢀ Write down your passwords and store them in a secure place away from the computer.
●ꢀꢀ Do not store passwords in a file on the computer.
The following tables list commonly used Windows and BIOS administrator passwords and describe
their functions.
Setting passwords in Windows
Passwordꢀꢀ
Function
Administrator password*ꢀꢀ
Protects access to a Windows administrator-level account.
NOTE: This password cannot be used to access Computer
Setup contents.
User password*ꢀꢀ
Protects access to a Windows user account.
*For information about setting a Windows administrator password or a Windows user password, select Start > Help and
Support.
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Setting passwords in Computer Setupꢀꢀ
Password
Function
BIOS administrator password*
DriveLock master password*
Protects access to Computer Setup.
Protects access to the internal hard drive that is protected by
DriveLock. It is also used to remove DriveLock protection.
This password is set under DriveLock Passwords during the
enable process.
DriveLock user password*
Protects access to the internal hard drive that is protected by
DriveLock, and is set under DriveLock Passwords during the
enable process.
TPM embedded security password
When enabled as a BIOS administrator password, protects
access to the computer contents when the computer turns
on, restarts, or exits Hibernation.
This password requires the optional embedded security chip
to support this security feature.
*For details about each of these passwords, refer to the following topics.
Managing a BIOS administrator password
To set, change, or delete this password, follow these steps:
Setting a new BIOS administrator password
1.ꢀꢀ Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2.ꢀꢀ Press f10 to enter Computer Setup.
3.ꢀꢀ Use a pointing device or the arrow keys to select Security > Setup BIOS Administrator
Password, and then press enter.
4.ꢀꢀ When prompted, type a password.
5.ꢀꢀ When prompted, type the new password again to confirm.
6.ꢀꢀ To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of
the screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save Changes and Exit, and then press enter.
Your changes go into effect when the computer restarts.
Changing a BIOS administrator password
1.ꢀꢀ Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2.ꢀꢀ Press f10 to enter Computer Setup.
3.ꢀꢀ Use a pointing device or the arrow keys to select Security > Change Password, and then press
enter.
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4.ꢀꢀ When prompted, type your current password.
5.ꢀꢀ When prompted, type your new password again to confirm.
6.ꢀꢀ To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of
the screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save Changes and Exit, and then press enter.
Your changes go into effect when the computer restarts.
Deleting a BIOS administrator password
1.ꢀꢀ Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2.ꢀꢀ Press f10 to enter Computer Setup.
3.ꢀꢀ Use a pointing device or the arrow keys to select Security > Change Password, and then press
enter.
4.ꢀꢀ When prompted, type your current password.
5.ꢀꢀ When prompted for the new password, leave the field empty, and then press enter.
6.ꢀꢀ Read the warning. To continue, select YES.
7.ꢀꢀ When prompted to type your new password again, leave the field empty, and then press enter.
8.ꢀꢀ To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of
the screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save Changes and Exit, and then press enter.
Your changes go into effect when the computer restarts.
Entering a BIOS administrator password
At the BIOS administrator password prompt, type your password (using the same kind of keys you
used to set the password), and then press enter. After 3 unsuccessful attempts to enter the BIOS
administrator password, you must restart the computer and try again.
Managing a Computer Setup DriveLock password
CAUTION: To prevent the DriveLock-protected hard drive from becoming permanently unusable,
record the DriveLock user password and the DriveLock master password in a safe place away from
your computer. If you forget both DriveLock passwords, the hard drive will be permanently locked and
can no longer be used.
DriveLock protection prevents unauthorized access to the contents of a hard drive. DriveLock can be
applied only to the internal hard drive(s) of the computer. After DriveLock protection is applied to a
drive, a password must be entered to access the drive. The drive must be inserted into the computer
or an advanced port replicator in order for it to be accessed by the DriveLock passwords.
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To apply DriveLock protection to an internal hard drive, a user password and a master password
must be set in Computer Setup. Note the following considerations about using DriveLock protection:
●ꢀꢀ After DriveLock protection is applied to a hard drive, the hard drive can be accessed only by
entering either the user password or the master password.
●ꢀꢀ The owner of the user password should be the day-to-day user of the protected hard drive. The
owner of the master password may be either a system administrator or the day-to-day user.
●ꢀꢀ The user password and the master password can be identical.
●ꢀꢀ You can delete a user password or master password only by removing DriveLock protection
from the drive. DriveLock protection can be removed from the drive only with the master
password.
Setting a DriveLock password
To set a DriveLock password in Computer Setup, follow these steps:
1.ꢀꢀ Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2.ꢀꢀ Press f10 to enter Computer Setup.
3.ꢀꢀ Use a pointing device or the arrow keys to select Security > DriveLock Passwords, and then
press enter.
4.ꢀꢀ Use a pointing device to click the hard drive you want to protect.
– or –
Use the arrow keys to select the hard drive you want to protect, and then press enter.
5.ꢀꢀ Read the warning. To continue, select YES.
6.ꢀꢀ When prompted, type a master password, and then press enter.
7.ꢀꢀ When prompted, type the master password again to confirm, and then press enter.
8.ꢀꢀ When prompted, type a user password, and then press enter.
9.ꢀꢀ When prompted, type the user password again to confirm, and then press enter.
10.ꢀꢀ To confirm DriveLock protection on the drive you have selected, type DriveLock in the
confirmation field, and then press enter.
NOTE: The DriveLock confirmation is case sensitive.
11.ꢀꢀ To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of
the screen, and then follow the on-screen instructions.
– or –ꢀꢀ
Use the arrow keys to select File > Save Changes and Exit, and then press enter.ꢀꢀ
Your changes go into effect when the computer restarts.
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Entering a DriveLock password
Be sure that the hard drive is inserted into the computer (not into an optional docking device or
external MultiBay).
At the DriveLock Password prompt, type your user or master password (using the same kind of keys
you used to set the password), and then press enter.
After 2 incorrect attempts to enter the password, you must shut down the computer and try again.
Changing a DriveLock password
To change a DriveLock password in Computer Setup, follow these steps:
1.ꢀꢀ Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2.ꢀꢀ Press f10 to enter Computer Setup.
3.ꢀꢀ Use a pointing device or the arrow keys to select Security > DriveLock Password, and then
press enter.
4.ꢀꢀ Use a pointing device to select an internal hard drive.ꢀꢀ
– or –ꢀꢀ
Use the arrow keys to select an internal hard drive, and then press enter.ꢀꢀ
5.ꢀꢀ Use a pointing device or the arrow keys to select the password you want to change.
6.ꢀꢀ When prompted, type your current password, and then press enter.
7.ꢀꢀ When prompted, type a new password, and then press enter.
8.ꢀꢀ When prompted, type the new password again to confirm, and then press enter.
9.ꢀꢀ To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of
the screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save Changes and Exit, and then press enter.
Your changes go into effect when the computer restarts.
Removing DriveLock protection
To remove DriveLock protection in Computer Setup, follow these steps:
1.ꢀꢀ Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2.ꢀꢀ Press f10 to enter Computer Setup.
3.ꢀꢀ Use a pointing device or the arrow keys to select Security > DriveLock Password, and then
press enter.
4.ꢀꢀ Use a pointing device or the arrow keys to select an internal hard drive, and then press enter.
5.ꢀꢀ Use a pointing device or the arrow keys to select Disable protection.
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6.ꢀꢀ Type your master password, and then press enter.
7.ꢀꢀ To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of
the screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save Changes and Exit, and then press enter.
Your changes go into effect when the computer restarts.
Using Computer Setup Auto DriveLock
In a multiple-user environment, you can set an Automatic DriveLock password. When the Automatic
DriveLock password is enabled, a random user password and a DriveLock master password will be
created for you. When any user passes the password credential, the same random user and
DriveLock master password will be used to unlock the drive.
NOTE: You must have a BIOS administrator password before you can access the Automatic
DriveLock features.
Entering an Automatic DriveLock password
To enable an Automatic DriveLock password in Computer Setup, follow these steps:
1.ꢀꢀ Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2.ꢀꢀ Press f10 to enter Computer Setup.
3.ꢀꢀ Use a pointing device or the arrow keys to select Security > Automatic DriveLock, and then
press enter.
4.ꢀꢀ Use a pointing device or the arrow keys to select an internal hard drive, and then press enter.
5.ꢀꢀ Read the warning. To continue, select YES.
6.ꢀꢀ To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of
the screen, and then follow the on-screen instructions.
– or –ꢀꢀ
Use the arrow keys to select File > Save Changes and Exit, and then press enter.ꢀꢀ
Removing Automatic DriveLock protection
To remove DriveLock protection in Computer Setup, follow these steps:
1.ꢀꢀ Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2.ꢀꢀ Press f10 to enter Computer Setup.
3.ꢀꢀ Use a pointing device or the arrow keys to select Security > Automatic DriveLock, and then
press enter.
4.ꢀꢀ Use a pointing device or the arrow keys to select an internal hard drive, and then press enter.
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5.ꢀꢀ Use a pointing device or the arrow keys to select Disable protection.
6.ꢀꢀ To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of
the screen, and then follow the on-screen instructions.
– or –ꢀꢀ
Use the arrow keys to select File > Save Changes and Exit, and then press enter.ꢀꢀ
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Using antivirus software
When you use the computer to access e-mail, a network, or the Internet, you potentially expose it to
computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause
them to function abnormally.
Antivirus software can detect most viruses, destroy them, and, in most cases, repair any damage they
have caused. To provide ongoing protection against newly discovered viruses, antivirus software
must be kept up to date.
An antivirus program may be preinstalled on your computer and may include a trial offer. It is strongly
recommended that you upgrade the trial offer or purchase the antivirus program of your choice in
order to fully protect your computer.
For more information about computer viruses, type viruses in the Search box in Help and Support.
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Using firewall software
Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be a
software program you install on your computer and/or network, or it can be a solution made up of
both hardware and software.
There are two types of firewalls to consider:
●ꢀꢀ Host-based firewalls—Software that protects only the computer it is installed on.
●ꢀꢀ Network-based firewalls—Installed between your DSL or cable modem and your home network
to protect all the computers on the network.
When a firewall is installed on a system, all data sent to and from the system is monitored and
compared with a set of user-defined security criteria. Any data that does not meet those criteria is
blocked.
Your computer or networking equipment may already have a firewall installed. If not, firewall software
solutions are available.
NOTE: Under some circumstances a firewall can block access to Internet games, interfere with
printer or file sharing on a network, or block authorized e-mail attachments. To temporarily resolve the
problem, disable the firewall, perform the task that you want to perform, and then reenable the
firewall. To permanently resolve the problem, reconfigure the firewall.
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Installing critical security updatesꢀꢀ
CAUTION: Microsoft sends out alerts regarding critical updates. To protect the computer from
security breaches and computer viruses, install all critical updates from Microsoft as soon as you
receive an alert.
Updates to the operating system and other software may have become available after the computer
left the factory. To be sure that all available updates are installed on the computer, observe these
guidelines:
●ꢀꢀ Run Windows Update as soon as possible after you set up your computer.
●ꢀꢀ Run Windows Update monthly thereafter.
●ꢀꢀ Obtain updates to Windows and other Microsoft programs, as they are released, from the
Microsoft Web site and through the updates link in Help and Support.
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Using HP ProtectTools Security Manager (select models
only)
HP ProtectTools Security Manager software is preinstalled on select computer models. This software
can be accessed through Windows Control Panel. It provides security features that help protect
against unauthorized access to the computer, networks, and critical data. For more information, refer
to the HP ProtectTools online Help.
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Installing an optional security cableꢀꢀ
NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from
being mishandled or stolen.
NOTE: The security cable slot on your computer may look slightly different from the illustration in
this section. Refer to the Getting Started guide for the location of the security cable slot on your
computer.
1.ꢀꢀ Loop the security cable around a secured object.
2.ꢀꢀ Insert the key (1) into the cable lock (2).
3.ꢀꢀ Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock
with the key.
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Using the fingerprint reader (select models only)
Integrated fingerprint readers are available on select computer models. In order to use the fingerprint
reader, you must set up a user account with a password on the computer. This account allows you to
log on to your computer with a swipe of a designated finger. You may also use the fingerprint reader
to fill in password fields on Web sites and other programs that require a logon. Refer to the fingerprint
software Help for instructions.
After you create your fingerprint identity, you can set up a Single Sign On service that allows you to
use your fingerprint scanner to create credentials for any application that requires a user name and
password.
Locating the fingerprint reader
The fingerprint reader is a small metallic sensor that is located in one of the following areas of your
computer:
●ꢀ Near the bottom of the TouchPad
●ꢀ On the right side of the keyboard
●ꢀ On the upper-right side of the display
●ꢀ On the left side of the display
Depending on your computer model, the fingerprint reader may be oriented horizontally or vertically.
Both orientations require that you swipe your finger perpendicular to the metallic sensor. Refer to the
Getting Started guide for the location of the fingerprint reader on your computer.
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Cleaning your computer
Cleaning products
Use the following products to safely clean and disinfect your notebook or tablet PC:
●ꢀꢀ Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example:
germicidal disposable wipes. These wipes come in a variety of brand names.)
●ꢀꢀ Alcohol-free glass cleaning fluid
●ꢀꢀ Water with mild soap solution
●ꢀꢀ Dry microfiber cleaning cloth or a chamois (static-free cloth without oil)
●ꢀꢀ Static-free cloth wipes
CAUTION: Avoid the following cleaning products:
Strong solvents, such as alcohol, acetone, ammonium chloride, methylene chloride, and
hydrocarbons, which can permanently damage the surface of the notebook or the tablet PC.
Fibrous materials, such as paper towels, which can scratch the notebook or tablet PC. Over time, dirt
particles and cleaning agents can get trapped in the scratches.
Cleaning procedures
Follow the procedures in this section to safely clean your notebook or tablet PC.
WARNING! To prevent electric shock or damage to components, do not attempt to clean yourꢀꢀ
notebook or tablet PC while it is turned on:ꢀꢀ
Turn off the notebook or tablet PC.ꢀꢀ
Disconnect external power.ꢀꢀ
Disconnect all powered external devices.ꢀꢀ
CAUTION: Do not spray cleaning agents or liquids directly on any notebook or tablet PC surface.ꢀꢀ
Liquids dripped on the surface can permanently damage internal components.ꢀꢀ
Cleaning the display
Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be
sure that the display is dry before closing the display.
Cleaning the sides and cover
To clean and disinfect the sides and cover, use a soft microfiber cloth or chamois moistened with one
of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe.
NOTE: When cleaning the cover of the notebook, use a circular motion to aid in removing dirt and
debris.
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Cleaning the TouchPad and keyboard
CAUTION: When cleaning the TouchPad and keyboard, do not let liquids drip between the keys.
This can permanently damage internal components.
●ꢀꢀ To clean and disinfect the TouchPad and keyboard, use a soft microfiber cloth or chamois
moistened with one of the cleaning solutions listed previously or use an acceptable germicidal
disposable wipe.
●ꢀꢀ To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a
can of compressed air with a straw extension.
WARNING! To reduce the risk of electric shock or damage to internal components, do not use
a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household
debris on the keyboard surface.
Cleaning a tablet PC pen and pen holder
Using one of the cleaning solutions listed previously, moisten a soft microfiber cloth or chamois or use
an acceptable germicidal disposable wipe:
●ꢀꢀ To clean the pen, rub the pen in an up and down motion to aid in removing dirt and debris.
●ꢀꢀ To clean the pen holder, use a rotating motion around the opening of the pen holder.
CAUTION: Do not put any fluid or material other than the pen in the pen holder. The pen holder is
not sealed off from some of the internal electronics of the tablet PC.
Updating programs and drivers
HP recommends that you update your programs and drivers on a regular basis with the latest
receive automatic update notifications when they become available.
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Using SoftPaq Download Manager
HP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information for
HP business computers without requiring the SoftPaq number. Using this tool, you can easily search
for SoftPaqs, and then download and unpack them.
SoftPaq Download Manager works by reading and downloading, from the HP FTP site, a published
database file containing computer model and SoftPaq information. SoftPaq Download Manager
allows you to specify one or more computer models to determine which SoftPaqs are available for
download.
SoftPaq Download Manager checks the HP FTP site for updates to the database and software. If
updates are found, they are downloaded and applied automatically.
SoftPaq Download Manager is available on the HP Web site. To use SoftPaq Download Manager to
download SoftPaqs, you must first download and install the program. Go to the HP Web site at
http://www.hp.com/go/sdm, and follow the instructions to download and install SoftPaq Download
Manager.
To download SoftPaqs:
1.ꢀꢀ Select Start > All Programs > HP Software Setup > HP SoftPaq Download Manager.
2.ꢀꢀ When SoftPaq Download Manager opens for the first time, a window is displayed asking if you
want to show only software for the computer you are using or to show the software for all
supported models. Select Show software for all supported models. If you have used HP
SoftPaq Download Manager previously, go to Step 3.
a.ꢀꢀ Select your operating system and language filters in the Configuration Options window. The
filters limit the number of options that are listed in the Product Catalog pane. For example, if
only Windows 7 Professional is selected in the operating system filter, the only operating
system that is displayed in the Product Catalog is Windows 7 Professional.
b.ꢀꢀ To add other operating systems, change the filter settings in the Configuration Options
window. Refer to the HP SoftPaq Download Manager software Help for more information.
3.ꢀꢀ In the left pane, click the plus sign (+) to expand the model list, and then select the model or
models of the products you want to update.
4.ꢀꢀ Click Find Available SoftPaqs to download a list of available SoftPaqs for the selected
computer.
5.ꢀꢀ Select from the list of available SoftPaqs, and then click Download Only if you have many
SoftPaqs to download, because the SoftPaq selection and Internet connection speed determine
how long the download process will take.
If you want to download only one or two SoftPaqs and have a high-speed Internet connection,
click Download & Unpack.
6.ꢀꢀ Right-click Install SoftPaq in the SoftPaq Download Manager software to install the selected
SoftPaqs on the computer.
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9 Computer Setup (BIOS) and System
Diagnostics
Using Computer Setup
Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input
and output devices on the system (such as disk drives, display, keyboard, mouse, and printer).
Computer Setup includes settings for the types of devices installed, the startup sequence of the
computer, and the amount of system and extended memory.
NOTE: Use extreme care when making changes in Computer Setup. Errors can prevent the
computer from operating properly.
Starting Computer Setup
NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup
only if USB legacy support is enabled.
To start Computer Setup, follow these steps:
1.ꢀꢀ Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2.ꢀꢀ Press f10 to enter Computer Setup.
Navigating and selecting in Computer Setup
To navigate and select in Computer Setup, follow these steps:
1.ꢀꢀ Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
●ꢀꢀ To select a menu or a menu item, use the tab key and the keyboard arrow keys and then
press enter, or use a pointing device to click the item.
●ꢀꢀ To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the
screen, or use the up arrow key or the down arrow key.
●ꢀꢀ To close open dialog boxes and return to the main Computer Setup screen, press esc, and
then follow the on-screen instructions.
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the
keyboard to navigate and make selections in Computer Setup.
2.ꢀꢀ Press f10 to enter Computer Setup.
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To exit Computer Setup menus, choose one of the following methods:
●ꢀꢀ To exit Computer Setup menus without saving your changes:
Click the Exit icon in the lower-left corner of the screen, and then follow the on-screenꢀꢀ
instructions.ꢀꢀ
– or –ꢀꢀ
Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then pressꢀꢀ
enter.
●ꢀꢀ To save your changes and exit Computer Setup menus:
Cclick the Save icon in the lower-left corner of the screen, and then follow the on-screenꢀꢀ
instructions.ꢀꢀ
– or –ꢀꢀ
Use the tab key and the arrow keys to select File > Save Changes and Exit, and then pressꢀꢀ
enter.ꢀꢀ
Your changes go into effect when the computer restarts.ꢀꢀ
Restoring factory settings in Computer Setup
NOTE: Restoring defaults will not change the hard drive mode.
To return all settings in Computer Setup to the values that were set at the factory, follow these steps:
1.ꢀꢀ Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2.ꢀꢀ Press f10 to enter Computer Setup.
3.ꢀꢀ Use a pointing device or the arrow keys to select File > Restore Defaults.
4.ꢀꢀ Follow the on-screen instructions.
5.ꢀꢀ To save your changes and exit, click the Save icon in the lower-left corner of the screen, and
then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save Changes and Exit, and then press enter.
Your changes go into effect when the computer restarts.
NOTE: Your password settings and security settings are not changed when you restore the factory
settings.
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Updating the BIOS
Updated versions of the BIOS may be available on the HP Web site.ꢀꢀ
Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.ꢀꢀ
Some download packages contain a file named Readme.txt, which contains information regardingꢀꢀ
installing and troubleshooting the file.ꢀꢀ
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently
installed on the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing
fn+esc (if you are already in Windows) or by using Computer Setup.
1.ꢀꢀ Start Computer Setup.
2.ꢀꢀ Use a pointing device or the arrow keys to select File > System Information.
3.ꢀꢀ To exit Computer Setup without saving your changes, click the Exit icon in the lower-left corner
of the screen, and then follow the on-screen instructions.
– or –
Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press
enter.
Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download
and install a BIOS update only when the computer is connected to reliable external power using the
AC adapter. Do not download or install a BIOS update while the computer is running on battery
power, docked in an optional docking device, or connected to an optional power source. During the
download and installation, follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep or Hibernation.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1.ꢀꢀ Select Start > Help and Support > Maintain.
2.ꢀꢀ Follow the on-screen instructions to identify your computer and access the BIOS update you
want to download.
3.ꢀꢀ At the download area, follow these steps:
a.ꢀꢀ Identify the BIOS update that is later than the BIOS version currently installed on your
computer. Make a note of the date, name, or other identifier. You may need this information
to locate the update later, after it has been downloaded to your hard drive.
b.ꢀꢀ Follow the on-screen instructions to download your selection to the hard drive.
Make a note of the path to the location on your hard drive where the BIOS update is
downloaded. You will need to access this path when you are ready to install the update.
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NOTE: If you connect your computer to a network, consult the network administrator before
installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed, follow these steps:
1.ꢀꢀ Open Windows Explorer by selecting Start > Computer.
2.ꢀꢀ Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3.ꢀꢀ Using the hard drive path you recorded earlier, open the folder on your hard drive that contains
the update.
4.ꢀꢀ Double-click the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.
5.ꢀꢀ Complete the installation by following the on-screen instructions.
NOTE: After a message on the screen reports a successful installation, you can delete the
downloaded file from your hard drive.
Using System Diagnostics
System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is
functioning properly. The following diagnostic tests are available in System Diagnostics:
●ꢀꢀ Start-up test—This test analyzes the main computer components that are required to start the
computer.
●ꢀꢀ Run-in test—This test repeats the start-up test and checks for intermittent problems that the
start-up test does not detect.
●ꢀꢀ Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all
data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move
the data to a good sector.
●ꢀꢀ Memory test—This test analyzes the physical condition of the memory modules. If it reports an
error, replace the memory modules immediately.
●ꢀꢀ Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact
HP Customer Support to report the issue and purchase a replacement battery.
You can also view system information and error logs in the System Diagnostics window.
To start System Diagnostics:
1.ꢀꢀ Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is
displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed,
press f2.
2.ꢀꢀ Click the diagnostic test you want to run, and then follow the on-screen instructions.
NOTE: If you need to stop a diagnostics test while it is running, press esc.
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10 MultiBootꢀꢀ
About the boot device order
As the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility,
which is enabled at the factory, controls the order in which the system selects a boot device. Boot
devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and
USB devices. Boot devices contain bootable media or files that the computer needs to start and
operate properly.
NOTE: Some boot devices must be enabled in Computer Setup before they can be included in the
boot order.
The factory setting is for the computer to select the boot device by searching enabled boot devices
and drive bay locations in the following order:
NOTE: Some of the boot devices and drive bay locations listed may not be supported on your
computer.
●ꢀ Notebook upgrade bay
●ꢀ Optical drive
●ꢀ Notebook hard drive
●ꢀ USB diskette drive
●ꢀ USB CD-ROM
●ꢀ USB hard drive
●ꢀ Notebook Ethernet
●ꢀ Secure Digital (SD) Memory Card
●ꢀ Docking station upgrade bay
●ꢀ External SATA drive
You can change the order in which the computer searches for a boot device by changing the boot
order in Computer Setup. You can also press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen, and then press f9. Pressing f9 displays a menu
that shows the current boot devices and allows you to select a boot device. Or, you can use MultiBoot
Express to set the computer to prompt you for a boot location each time the computer turns on or
restarts.
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Enabling boot devices in Computer Setup
The computer will boot to a USB device or a NIC device only if the device has first been enabled in
Computer Setup.
To start Computer Setup and enable a USB device or a NIC device as a boot device, follow these
steps:
1.ꢀꢀ Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2.ꢀꢀ Press f10 to enter Computer Setup.
3.ꢀꢀ To enable bootable media in USB drives or in drives inserted into an optional docking device
(select models only), use a pointing device or the arrow keys to select System Configuration >
Device Configurations. Confirm USB legacy support is selected.
NOTE: The USB Port option must be enabled in order to use USB legacy support. It is enabled
at the factory. If the port becomes disabled, reenable it by selecting System Configuration >
Port Options, and then selecting USB Port.
– or –
To enable a NIC device, select System Configuration > Boot Options, and then select PXE
Internal NIC boot.
4.ꢀꢀ To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of
the screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save Changes and Exit, and then press enter.
Your changes go into effect when the computer restarts.
NOTE: To connect a NIC to a Preboot eXecution Environment (PXE) or Remote Program Load
(RPL) server without using MultiBoot, press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen, and then quickly press f12.
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Considering boot order changes
Before changing the boot order, note the following considerations:
●ꢀꢀ When the computer restarts after the boot order has been changed, the computer attempts to
start using the new boot order.
●ꢀꢀ If there is more than one type of boot device, the computer attempts to boot using the first of
each type of boot device (except for optical devices). For example, if the computer is connected
to an optional docking device (select models only) that contains a hard drive, this hard drive will
be shown in the boot order as a USB hard drive. If the system attempts to boot from this USB
hard drive and fails, it will not attempt to boot to the hard drive in the hard drive bay. Instead, it
will try to boot to the next type of device in the boot order. However, if there are two optical
devices, and the first optical device does not boot (either because it does not contain media or
the media is not a boot disc), the system will try to boot to the second optical device.
●ꢀꢀ Changing the boot order also changes the logical drive designations. For example, if you start up
from a CD-ROM drive with a disc formatted as drive C, that CD-ROM drive becomes drive C and
the hard drive in the hard drive bay becomes drive D.
●ꢀꢀ The computer will boot from a NIC device only if the device has been enabled in the Built-In
Device Options menu of Computer Setup and if booting from the device has been enabled in the
Boot Options menu of Computer Setup. Booting from a NIC does not affect logical drive
designations because no drive letter is associated with the NIC.
●ꢀꢀ Drives in an optional docking device (select models only) are treated like external USB devices
in the boot order.
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Choosing MultiBoot preferences
You can use MultiBoot in the following ways:
●ꢀꢀ To set a new boot order that the computer uses each time it is turned on, by changing the boot
order in Computer Setup.
●ꢀꢀ To dynamically choose the boot device, by pressing esc while the “Press the ESC key for
Startup Menu” message is displayed at the bottom of the screen, and then pressing f9 to enter
the Boot Device Options menu.
●ꢀꢀ To use MultiBoot Express to set variable boot orders. This feature prompts you for a boot device
each time the computer is turned on or restarted.
Setting a new boot order in Computer Setup
To start Computer Setup and set a boot device order that the computer uses each time it is turned on
or restarted, follow these steps:
1.ꢀꢀ Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2.ꢀꢀ Press f10 to enter Computer Setup.
3.ꢀꢀ Use a pointing device or the arrow keys to select the Legacy Boot Order list, and then press
enter.
4.ꢀꢀ To move the device up in the boot order, use a pointing device to click the up arrow, or press the
+ key.ꢀꢀ
– or –ꢀꢀ
To move the device down in the boot order, use a pointing device to click the down arrow, orꢀꢀ
press the - key.ꢀꢀ
5.ꢀꢀ To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of
the screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save Changes and Exit, and then press enter.
Your changes go into effect when the computer restarts.
Dynamically choosing a boot device using the F9 prompt
To dynamically choose a boot device for the current startup sequence, follow these steps:
1.ꢀꢀ Open the Select Boot Device menu by turning on or restarting the computer, and then pressing
esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the
screen.
2.ꢀꢀ Press f9.
3. Use a pointing device or the arrow keys to select a boot device, and then press enter.
Your changes go into effect immediately.
80ꢀꢀ Chapter 10 MultiBoot
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Setting a MultiBoot Express prompt
To start Computer Setup and set the computer to display the MultiBoot startup location menu each
time the computer is started or restarted, follow these steps:
1.ꢀꢀ Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2.ꢀꢀ Press f10 to enter Computer Setup.
3.ꢀꢀ Use a pointing device or the arrow keys to select System Configuration > Boot Options, and
then press enter.
4.ꢀꢀ In the Multiboot Express Popup Delay (Sec) field, enter the length of time in seconds that you
want the computer to display the startup location menu before it defaults to the current MultiBoot
setting. (When 0 is selected, the Express Boot startup location menu is not displayed).
5.ꢀꢀ To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of
the screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save Changes and Exit, and then press enter.
Your changes go into effect when the computer restarts.
Entering MultiBoot Express preferences
When the Express Boot menu displays during startup, you have the following choices:
●ꢀꢀ To specify a boot device from the Express Boot menu, select your preference within the allotted
time, and then press enter.
●ꢀꢀ To prevent the computer from defaulting to the current MultiBoot setting, press any key before
the allotted time expires. The computer will not start until you select a boot device and press
enter.
●ꢀꢀ To allow the computer to start according to the current MultiBoot settings, wait for the allotted
time to expire.
Choosing MultiBoot preferences 81
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11 Managementꢀꢀ
Using Client Management Solutions
Client Management Solutions software provides standards-based solutions for managing client (user)
desktop, workstation, notebook, and tablet computers in a networked environment.
Client management includes the following key capabilities and features:
●ꢀꢀ Initial software image deployment
●ꢀꢀ Remote system software installation
●ꢀꢀ Software management and updates
●ꢀꢀ ROM updates
●ꢀꢀ Tracking and security of computer assets (the hardware and software installed on the computer)
●ꢀꢀ Fault notification and recovery of certain system software and hardware components
NOTE: Support for specific features described in this section may vary, depending on computer
model and/or version of management software installed on the computer.
Configuring and deploying a software image
The computer is shipped with a preinstalled system software image. The initial software image is
configured during the first-time setup of the computer. After a brief software "unbundling" occurs, the
computer is ready to be used.
A customized software image can be deployed (distributed) in one of the following ways:
●ꢀꢀ Installing additional software applications after unbundling the preinstalled software image
●ꢀꢀ Using software deployment tools, such as Altiris Deployment Solutions, to replace the
preinstalled software with a customized software image
●ꢀꢀ Using a disk-cloning process to copy the contents from one hard drive to another
The deployment method you use depends on your organization's technology environment and
processes.
NOTE: Computer Setup and other system features provide further assistance with configuration
management and troubleshooting, power management, and the recovery of system software.
82ꢀꢀ Chapter 11 Management
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Managing and updating software
HP provides several tools for managing and updating software on client computers:
●ꢀꢀ HP Client Manager for Altiris (select models only)
NOTE: To download HP Client Manager for Altiris or to obtain more information about HP
●ꢀꢀ HP CCM (Client Configuration Manager) (select models only)
●ꢀꢀ HP SSM (System Software Manager)
HP Client Manager for Altiris (select models only)
HP Client Manager for Altiris integrates Intelligent Manageability technology into Altiris software. HP
Client Manager for Altiris provides superior hardware management capabilities for HP devices:
●ꢀꢀ Detailed views of hardware inventory for asset management
●ꢀꢀ System Checkup monitoring and diagnostics
●ꢀꢀ Web-accessible reporting of business-critical details such as thermal warnings and memory
alerts
●ꢀꢀ Remote updating of system software such as device drivers and the system BIOS
NOTE: Additional functionality can be added when HP Client Manager for Altiris is used with
optional Altiris Solutions software (purchased separately).
When HP Client Manager for Altiris (installed on a client computer) is used with Altiris Solutions
software (installed on an administrator computer), HP Client Manager for Altiris provides increased
management functionality and centralized hardware management of client devices for the following IT
life-cycle areas:
●ꢀꢀ Inventory and asset management
◦ꢀꢀ Software license compliance
◦ꢀꢀ Computer tracking and reporting
◦ꢀꢀ Computer lease contract information and fixed asset tracking
●ꢀꢀ System software deployment and migration
◦ꢀꢀ Windows migration
◦ꢀꢀ System deployment
◦ꢀꢀ Personality (personal user settings) migration
Using Client Management Solutions 83
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●ꢀ Help desk and problem resolution
◦ꢀ
◦ꢀ
◦ꢀ
◦ꢀ
Management of help desk tickets
Remote troubleshooting
Remote problem resolution
Client disaster recovery
●ꢀ Software and operations management
◦ꢀ
◦ꢀ
◦ꢀ
Ongoing client management
HP system software deployment
Application self-healing (the ability to identify and repair certain application problems)
Altiris Solutions software provides easy-to-use software distribution capabilities. HP Client Manager
for Altiris enables communication with the Altiris Solutions software, which can be used to complete
new hardware deployment or personality migration to a new operating system using easy-to-follow
wizards. HP Client Manager for Altiris is available for download from the HP Web site.
When Altiris Solutions software is used in conjunction with HP System Software Manager or HP
Client Manager for Altiris, administrators can also update the system BIOS and device driver software
from a central console.
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HP CCM (Client Configuration Manager) (select models only)
HP CCM automates the management of software such as operating systems, programs, software
updates, and content and configuration settings to ensure that each computer is maintained in the
correct configuration. With these automated management solutions, you can manage software
throughout the life cycle of the computer.
CCM enables you to perform the following tasks:
●ꢀꢀ Collect hardware and software inventory across multiple platforms
●ꢀꢀ Prepare a software package and conduct impact analysis prior to distribution
●ꢀꢀ Target individual computers, workgroups, or entire populations of computers for deployment and
maintenance of software and content according to policies
●ꢀꢀ Provision and manage operating systems, applications, and content on distributed computers
from any location
●ꢀꢀ Integrate CCM with help desks and other system management tools for seamless operations
●ꢀꢀ Leverage a common infrastructure for management of software and content on standard
computing devices across any network for all enterprise users
●ꢀꢀ Scale to meet enterprise needs
HP SSM (System Software Manager)
HP SSM lets you remotely update system-level software on multiple systems simultaneously. When
executed on a client computer, SSM detects versions of both hardware and software, and then
updates designated software from a central repository, known as a file store. Driver versions that are
supported by SSM are denoted with a special icon on the HP driver download Web site and on the
Support Software CD. To download the SSM utility or to obtain more information on SSM, see the HP
Using Client Management Solutions 85
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Using Intel Active Management Technology (select
models only)
Intel® Active Management Technology (iAMT) allows discovery, repair, and protection of networked
computing assets. With iAMT, computers can be managed whether they are on or off. The iAMT
solution is available on computers with Intel Centrino® with vPro mobile technology.
Features of iAMT include:
●ꢀꢀ Hardware inventory information
●ꢀꢀ Event notification
●ꢀꢀ Power management
●ꢀꢀ Remote diagnosis and repair
●ꢀꢀ Hardware-based isolation and recovery—limit or cut off computer network access if virus-like
activity is detected
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Enabling the iAMT solution
To configure iAMT settings:
NOTE: The ctrl+p prompt is visible only if the AMT Setup Prompt option is enabled in Computer
Setup.
1.ꢀꢀ Turn on or restart the computer.
2.ꢀꢀ Before Windows starts up, press ctrl+p.
NOTE: If you do not press ctrl+p at the appropriate time, you must repeat steps 1 and 2 to
access the MEBx setup utility.
3.ꢀꢀ Enter the ME password. The factory setting for the password is admin.ꢀꢀ
The MEBx setup utility opens. Use the arrow keys to navigate.ꢀꢀ
4.ꢀꢀ Choose to configure Intel ME, configure iAMT, or change the Intel ME password.
5.ꢀꢀ When you have made your selections, select Exit to close the MEBx setup utility.
Using the MEBx setup utility menus
search for iAMT.
Intel ME Configuration
Select
To do this
Intel ME State Control
Intel ME Firmware Local Update
LAN Controller
Disable/enable the management engine.
Disable/enable local management of firmware updates.
Disable/enable the integrated network controller.
Disable/enable AMT or none.
Intel ME Features Control
Intel ME Power Control
Configure the management engine power policies.
iAMT Configuration
Select
To do this
Host Name
TCP/IP
Assign a host name to the computer.
Disable/enable network interface or DHCP (assigns an IP
address if DHCP has been disabled) or change the domain
name.
Provision Model
Setup and Configuration
Un-Provision
Assign enterprise or small business iAMT model.
Set options to control remote configuration of AMT.
Reset the AMT configuration to factory defaults.
SOL/IDE-R
Disable/enable remote boot control to IDE diskette or CD-
ROM and assign a user name and password.
Using Intel Active Management Technology (select models only) 87
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Select
To do this
Password Policy
Set options to control requirements for the network password
and the MEBx password.
Secure Firmware Update
Set PRTC
Disable/enable or disable updating firmware remotely.
Set the real-time clock.
Idle Timeout
Set a time-out value.
Change Intel ME Password
Select
To do this
Change ME Password
Change the password.
NOTE: The default password is admin.
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A Traveling with the computerꢀꢀ
For best results, follow these traveling and shipping tips:
●ꢀꢀ Prepare the computer for traveling or shipping:
◦ꢀꢀ Back up your information.
◦ꢀꢀ Remove all discs and all external media cards, such as digital cards.
CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of
information, remove the media from a drive before removing the drive from a drive bay and
before shipping, storing, or traveling with a drive.
◦ꢀꢀ Turn off and then disconnect all external devices.
◦ꢀꢀ Shut down the computer.
●ꢀꢀ Take along a backup of your information. Keep the backup separate from the computer.
●ꢀꢀ When traveling by air, carry the computer as hand luggage; do not check it in with the rest of
your bags.
CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields
include airport walk-through devices and security wands. Airport conveyer belts and similar
security devices that check carry-on baggage use X-rays instead of magnetism and do not
damage drives.
●ꢀꢀ In-flight computer use is at the discretion of the airline. If you plan to use the computer during a
flight, check with the airline in advance.
●ꢀꢀ If the computer will be unused and disconnected from external power for more than 2 weeks,
remove the battery and store it separately.
●ꢀꢀ If you are shipping the computer or a drive, use suitable protective packaging and label the
package “FRAGILE.”
●ꢀꢀ If the computer has a wireless device or an HP Mobile Broadband Module installed, such as an
802.11b/g device, a Global System for Mobile Communications (GSM) device, or a General
Packet Radio Service (GPRS) device, the use of these devices may be restricted in some
environments. Such restrictions may apply onboard aircraft, in hospitals, near explosives, and in
89
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hazardous locations. If you are uncertain of the policy that applies to the use of a particular
device, ask for authorization to use it before you turn it on.
●ꢀꢀ If you are traveling internationally, follow these suggestions:
◦ꢀꢀ Check the computer-related customs regulations for each country or region on your
itinerary.
◦ꢀꢀ Check the power cord and adapter requirements for each location in which you plan to use
the computer. Voltage, frequency, and plug configurations vary.
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not
attempt to power the computer with a voltage converter kit sold for appliances.
90ꢀꢀ Appendix A Traveling with the computer
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B Troubleshooting resources
●ꢀꢀ Access Web site links and additional information about the computer through Help and Support.
Select Start > Help and Support.
NOTE: Some checkup and repair tools require an Internet connection. HP also provides
additional tools that do not require an Internet connection.
NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go
Choose from the following types of support:
◦ꢀꢀ Chat online with an HP technician.
NOTE: When chat is not available in a particular language, it is available in English.
◦ꢀꢀ E-mail HP Customer Support.
◦ꢀꢀ Find HP Customer Support worldwide telephone numbers.
◦ꢀꢀ Locate an HP service center.
91
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C Electrostatic Dischargeꢀꢀ
Electrostatic discharge is the release of static electricity when two objects come into contact—for
example, the shock you receive when you walk across the carpet and touch a metal door knob.
A discharge of static electricity from fingers or other electrostatic conductors may damage electronic
components. To prevent damage to the computer, damage to a drive, or loss of information, observe
these precautions:
●ꢀꢀ If removal or installation instructions direct you to unplug the computer, unplug it after being
properly grounded and before removing a cover.
●ꢀꢀ Keep components in their electrostatic-safe containers until you are ready to install them.
●ꢀꢀ Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
●ꢀꢀ Use nonmagnetic tools.
●ꢀꢀ Before handling components, discharge static electricity by touching an unpainted metal surface
of the component.
●ꢀꢀ If you remove a component, place it in an electrostatic-safe container.
If you need more information about static electricity or assistance with component removal or
installation, contact HP Customer Support.
92ꢀꢀ Appendix C Electrostatic Discharge
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Indexꢀꢀ
Symbols/Numerics
1394 devicesꢀꢀ
buttonsꢀꢀ
D
digital cardꢀꢀ
C
cablesꢀꢀ
DriveLock passwordꢀꢀ
A
Automatic DriveLock passwordꢀꢀ
Computer Setupꢀꢀ
BIOS administrator password
57ꢀꢀ
B
batteryꢀꢀ
setting MultiBoot Expressꢀꢀ
displaying remaining chargeꢀꢀ
28ꢀꢀ
configuringꢀꢀ
E
eSATA devicesꢀꢀ
connecting toꢀꢀ
BIOSꢀꢀ
existing wireless network,ꢀꢀ
Index 93ꢀꢀ
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ExpressCardꢀꢀ
I
optical discꢀꢀ
iconsꢀꢀ
optional external devices, usingꢀꢀ
44ꢀꢀ
P
passwordsꢀꢀ
J
Java Cardꢀꢀ
F
PC Cardsꢀꢀ
K
G
keysꢀꢀ
portsꢀꢀ
H
L
hard driveꢀꢀ
lightsꢀꢀ
HDMI
Hibernationꢀꢀ
local area network (LAN)ꢀꢀ
powerꢀꢀ
initiated during critical batteryꢀꢀ
power plansꢀꢀ
M
maintenanceꢀꢀ
modemsꢀꢀ
high-definition devices,ꢀꢀ
HP Client Configurationꢀꢀ
HP ProtectTools Securityꢀꢀ
connecting a modem cableꢀꢀ
protecting your wireless networkꢀꢀ
6ꢀꢀ
N
HP System Software Managerꢀꢀ
HP USB Ethernet Adapter,ꢀꢀ
R
O
S
94 Index
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setting password protection on
setup utilityꢀꢀ
USB devicesꢀꢀ
usingꢀꢀ
SIMꢀꢀ
Sleepꢀꢀ
Vꢀꢀ
smart cardꢀꢀ
volumeꢀꢀ
softwareꢀꢀ
W
Web sitesꢀꢀ
HP System Softwareꢀꢀ
Intel Pro technology for AMTꢀꢀ
87ꢀꢀ
wirelessꢀꢀ
wireless devices, turning on orꢀꢀ
T
wireless network (WLAN)ꢀꢀ
89ꢀꢀ
turning wireless devices on or offꢀꢀ
4ꢀꢀ
Z
U
Index 95ꢀꢀ
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