HP Hewlett Packard Laptop Docking Station XB3000 User Manual

Maintenance and Service  
Guide  
HP xb3000 Notebook Expansion Base  
Document Part Number: 416285-001  
July 2006  
This guide is a troubleshooting reference used for maintaining a  
nd servicing the HP xb3000 Notebook Expansion Base. It  
provides comprehensive information on identifying expansion  
base features, components, and spare parts; troubleshooting  
problems; and performing disassembly procedures.  
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1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3  
1.3 Wireless Accessories. . . . . . . . . . . . . . . . . . . . . . . . 1–10  
1.6 Using the HP Expansion Accessory Adapter . . . . . 1–20  
1.7 Synchronizing Wireless Devices. . . . . . . . . . . . . . . 1–23  
2 Troubleshooting  
2.1 Before Replacing Parts . . . . . . . . . . . . . . . . . . . . . . . 2–1  
2.2 Problems and Solutions. . . . . . . . . . . . . . . . . . . . . . . 2–2  
Maintenance and Service Guide  
iii  
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Contents  
3 Illustrated Parts Catalog  
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1  
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1  
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2  
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3  
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4  
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5  
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6  
4.7 Grounding Equipment and Methods. . . . . . . . . . . . . 4–7  
iv  
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5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3  
5.4 Installing an Optional Hard Drive. . . . . . . . . . . . . . . 5–4  
6 Specifications  
A Screw Listing  
B Connector Pin Assignments  
C Power Cord Set Requirements  
Index  
Maintenance and Service Guide  
v
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1
Product Description  
The HP xb3000 Notebook Expansion Base provides an efficient,  
less-cluttered work environment, improved cable management,  
and wireless peripherals. It eliminates the need to purchase a  
separate monitor, external speakers, USB hub, and a wireless  
keyboard and mouse kit.  
HP xb3000 Notebook Expansion Base with Wireless Components  
Maintenance and Service Guide  
1–1  
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Product Description  
The HP xb3000 Notebook Expansion Base is compatible with  
the following platforms:  
HP Pavilion dv9000 Notebook PC  
HP Pavilion dv6000 Notebook PC  
HP Pavilion dv2000 Notebook PC  
HP Pavilion tx1000 Entertainment PC  
Compaq Presario V6000 Notebook PC  
Compaq Presario V3000 Notebook PC  
The following computers require use of the HP Expansion  
Accessory Adapter to connect to the expansion base:  
HP Pavilion dv8300 Notebook PC  
HP Pavilion dv8000 Notebook PC  
HP Pavilion dv5000 Notebook PC  
HP Pavilion dv4000 Notebook PC  
HP Pavilion dv1400 Entertainment Notebook PC  
HP Pavilion ze2000Notebook PC  
HP Compaq nx4820 Notebook PC  
HP Special Edition L2000 Notebook PC  
Compaq Presario V5000 Notebook PC  
Compaq Presario V4000 Notebook PC  
Compaq Presario V2000 Notebook PC  
Compaq Presario M2000 Notebook PC  
1–2  
Maintenance and Service Guide  
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Product Description  
1.1 Features  
Adjustable height  
External AC adapter (charges docked computer)  
Support for display panel sizes up to 43 cm (17 inches) wide  
Altec/Lansing ported speakers  
Wireless keyboard, mouse, receiver  
Hard drive bay and power connector  
Security slots (2)  
Infrared pass-through support  
Lights (power, good dock, mute)  
Volume control wheel with mute button  
Connectors:  
Expansion cable  
Audio-out (headphone) connector  
Audio-in (microphone) connector  
Universal Serial Bus (USB) 2.0 connectors (6)  
Power connector  
Component video jacks  
S-Video-out  
Composite video jack  
S/PDIF (Sony/Philips Digital Interface) audio connector  
External monitor port  
RJ-45/Ethernet port  
Hard drive power connector  
Maintenance and Service Guide  
1–3  
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Product Description  
1.2 External Components  
The external components on the front panel of the expansion base  
are shown below and described in Table 1-1.  
Front Components  
Table 1-1  
Front Components  
Item  
Component  
Speakers (2)  
Power button  
Function  
1
2
Produce stereo expansion base sound.  
Turns on the computer.  
1–4  
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Product Description  
Table 1-1  
Front Components (Continued)  
Item  
Component  
Function  
3
Power light  
On: The expansion base is connected to  
AC power.  
4
5
Mute button  
Mutes and restores expansion base sound.  
Volume down button  
Blinking: The volume scroll zone is being  
used to decrease expansion base sound.  
6
7
8
Volume up button  
Blinking: The volume scroll zone is being  
used to increase expansion base sound.  
Consumer infrared  
lens  
Detects the computer remote control  
infrared signal.  
Volume scroll zone  
Adjusts volume. Slide your finger to the left  
to decrease volume and to the right to  
increase volume.  
To decrease volume, slide your finger to  
the left, tap the left half of the scroll zone,  
or hold your finger over the left half of the  
scroll zone.  
To increase volume, slide your finger to  
the right, tap the right half of the scroll  
zone, or hold your finger over the right  
half of the scroll zone.  
Maintenance and Service Guide  
1–5  
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Product Description  
The external components on the right side of the expansion base  
are shown below and described in Table 1-2.  
Right-Side Components  
Table 1-2  
Right-Side Components  
Item  
Component  
Function  
1
Audio-out  
(headphone) jack  
Produces expansion base sound when  
connected to optional powered stereo  
speakers, headphones, ear buds, a  
headset, or television audio.  
2
Audio-in (microphone)  
jack  
Connects an optional computer headset  
microphone, stereo array microphone, or  
monaural microphone.  
The expansion base speakers are  
muted when a device is connected to  
the headphone jack.  
3
USB ports (2)*  
Connect optional USB devices.  
*There are 4 additional USB ports on the rear panel of the expansion base.  
1–6  
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Product Description  
The external component on the left side of the expansion base is  
shown below and described in Table 1-3.  
Left-Side Components  
Table 1-3  
Left-Side Component  
Component  
Function  
Hard drive bay  
Holds an optional internal hard drive.  
Maintenance and Service Guide  
1–7  
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Product Description  
The expansion base rear panel components are shown below and  
described in Table 1-4.  
Rear Panel Components  
Table 1-4  
Rear Panel Components  
Item  
Component  
Function  
1
Power connector  
Connects the expansion base to the  
computer AC adapter.  
2
3
USB ports (4)*  
Connect optional USB devices.  
Component video jacks  
Connect an optional component video  
device.  
4
S-Video-out jack  
Connects an optional S-Video device such  
as a television, VCR, camcorder,  
overhead projector, or video capture card.  
1–8  
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Product Description  
Table 1-4  
Rear Panel Components (Continued)  
Item  
Component  
Function  
5
Composite video jack  
Connects an optional composite video  
device.  
6
S/PDIF (Sony/Philips  
Digital Interface) digital  
audio jack  
Connects an optional compatible  
audio/video receiver through a digital  
coaxial cable (purchased separately).  
7
External monitor port  
Connects an optional external VGA  
monitor or projector.  
8
RJ-45 (network) jack  
Connects an Ethernet cable from the  
expansion base to an RJ-45 wall jack.  
9
Hard drive power  
connector  
Connects the power cord for the optional  
internal hard drive.  
10  
Security cable slot  
Attaches an optional security cable to the  
expansion base.  
The security cable is designed to  
act as a deterrent, but it may not  
prevent the expansion base from  
being mishandled or stolen.  
11  
12  
13  
Hard drive carrier screw Secures the hard drive carrier for the  
optional internal hard drive.  
Expansion cable  
Connects the expansion base to a  
computer.  
Connection indicator  
light  
On: The computer is connected correctly.  
*There are 2 additional USB ports on the right side of the expansion base.  
Maintenance and Service Guide  
1–9  
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Product Description  
1.3 Wireless Accessories  
The wireless components shown below and described in  
Table 1-5 are included with the expansion base.  
Wireless Accessories  
Table 1-5  
Keyboard Components  
Item  
Component  
Function  
1
Receiver  
Connects to a USB port on the expansion  
base. Enables connection between the  
expansion base and the wireless keyboard  
and mouse.  
2
3
4
Wireless keyboard  
Wireless mouse  
Batteries  
Connects to the expansion base without  
a cable.  
Connects to the expansion base without  
a cable.  
To be inserted into the wireless keyboard  
and mouse.  
1–10  
Maintenance and Service Guide  
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Product Description  
1.4 Design Overview  
This section presents a design overview of key parts and features  
of the expansion base. Refer to Section , “Illustrated Parts  
Catalog,” to identify replacement parts, and Section , “Removal  
and Replacement Procedures,” for disassembly steps.  
The expansion base provides the following device connections:  
Expansion cable  
S/PDIF (Sony/Philips Digital Interface) audio connector  
Audio-out (headphone) jack  
Composite out  
RJ-11 (modem) connection (from wall to expansion base)  
RJ-11 (modem) connection (from expansion base to  
computer)  
RJ-45 (network) port  
USB 2.0 connectors (3)  
S-Video-out  
Serial port  
CAUTION: To properly ventilate the expansion base, allow at least a  
7.6-cm (3-inch) clearance on the left and right sides of the unit.  
Ä
The computer uses an electric fan for ventilation. The fan is  
controlled by a temperature sensor and is designed to turn on  
automatically when high temperature conditions exist. These  
conditions are affected by high external temperatures, system  
power consumption, power management/battery conservation  
configurations, battery fast charging, and software.  
Maintenance and Service Guide  
1–11  
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Product Description  
1.5 Using the Expansion Base  
Adjusting the Expansion Base  
The expansion base must be upright before a computer is  
attached.  
To adjust the expansion base to an upright position:  
»
Lift the upper panel to the appropriate height.  
Adjusting the Expansion Base  
1–12  
Maintenance and Service Guide  
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Product Description  
To lower the expansion base:  
1. Pull out the handles on each side of the expansion base 1.  
2. Grasp the handles and lower the upper panel of the  
expansion base 2.  
Lowering the Expansion Base  
Maintenance and Service Guide  
1–13  
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Product Description  
Connecting to AC Power  
WARNING: To reduce the risk of electric shock or damage to your  
Å
equipment:  
Plug the power cord into an electrical outlet that is easily accessible  
at all times.  
Disconnect power from the product by unplugging the power cord  
from the electrical outlet.  
If provided with a 3-pin attachment plug on your power cord, plug  
the cord into a grounded (earthed) 3-pin outlet. Do not disable the  
power cord grounding pin; for example, by using a 2-pin adapter.  
The grounding pin is an important safety feature.  
1–14  
Maintenance and Service Guide  
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Product Description  
1. Connect the computer AC adapter to the power connector on  
the expansion base 1.  
2. Connect the AC power cord to the AC adapter 2.  
3. Connect the AC power cord to the AC outlet 3.  
Connecting the Expansion Base to AC Power  
Power cords and power outlets vary by region and country.  
The AC adapter is included with the computer or purchased  
separately.  
Maintenance and Service Guide  
1–15  
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Product Description  
Connecting the Computer  
This section applies to the following computers:  
HP Pavilion dv2000 Notebook PC  
HP Pavilion tx1000 Entertainment PC  
Compaq Presario V6000 Notebook PC  
Compaq Presario V3000 Notebook PC  
Refer to Section 1.6, “Using the HP Expansion Accessory  
Adapter,” if you are connecting a computer that requires the  
HP Expansion Accessory Adapter.  
1. Turn the expansion base upright.  
2. Open the computer.  
1–16  
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Product Description  
3. Slide the computer into the expansion base with the keyboard  
facing you.  
Sliding the Computer into the Expansion Base  
The computer is held in place by a buffer pad, which prevents  
the computer from shifting out of its proper position in the  
expansion base.  
Maintenance and Service Guide  
1–17  
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Product Description  
4. Move the expansion cable to either side of the  
expansion base, depending on where the expansion port on  
your computer is located.  
The location of the expansion port on your computer varies by  
computer series and model.  
Extracting the Expansion Cable  
It is important to position the cable correctly, so that the cable  
can move freely. A cable guide assists you in positioning the  
cable.  
1–18  
Maintenance and Service Guide  
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Product Description  
5. Press the buttons on the sides of the expansion cable 1.  
6. Connect the expansion cable to the computer 2, matching the  
icon on the computer expansion port with the icon on the end  
of the expansion cable.  
CAUTION: To prevent damage to the expansion port, be sure to  
correctly align the expansion cable to the expansion port on the  
computer.  
Ä
The expansion port may also be called “expansion port 3” in  
the computer user guide.  
Connecting the Expansion Cable  
7. If the computer is not already turned on, press the power  
button on the computer to turn it on.  
If the computer connection was made properly, the connection  
indicator light on the expansion base will light up solid blue.  
Maintenance and Service Guide  
1–19  
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Product Description  
After the computer is connected to the expansion base, the  
internal computer speakers are disabled and the expansion base  
speakers are activated.  
1.6 Using the HP Expansion Accessory  
Adapter  
The following computers require use of the HP Expansion  
Accessory Adapter to connect the computer to the expansion  
base:  
HP Pavilion dv8300 Notebook PC  
HP Pavilion dv8000 Notebook PC  
HP Pavilion dv5000 Notebook PC  
HP Pavilion dv4000 Notebook PC  
HP Pavilion dv1400 Entertainment Notebook PC  
HP Pavilion ze2000Notebook PC  
HP Compaq nx4820 Notebook PC  
HP Special Edition L2000 Notebook PC  
Compaq Presario V5000 Notebook PC  
Compaq Presario V4000 Notebook PC  
Compaq Presario V2000 Notebook PC  
Compaq Presario M2000 Notebook PC  
1–20  
Maintenance and Service Guide  
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Product Description  
To connect a computer using the HP Expansion Accessory  
Adapter:  
1. Connect the HP Expansion Accessory Adapter to  
the computer.  
Connecting the HP Expansion Accessory Adapter  
2. Slide the computer into the expansion base and gently pull  
the expansion cable from its docked location.  
Maintenance and Service Guide  
1–21  
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Product Description  
3. Connect the expansion cable to the HP Expansion Accessory  
Adapter.  
Connecting the Expansion Cable to the HP Expansion Accessory  
Adapter  
1–22  
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Product Description  
1.7 Synchronizing Wireless Devices  
1. Press the connect button on the receiver 1.  
2. While the button on the receiver is flashing, press the connect  
button on the bottom of the keyboard 2.  
Synchronizing the Wireless Receiver and Wireless Keyboard  
3. Turn the keyboard right-side up.  
4. Wait 20 seconds.  
Maintenance and Service Guide  
1–23  
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Product Description  
5. If you are also using the wireless mouse, press the connect  
button on the receiver again 1.  
6. While the button on the receiver is flashing, press the  
connect button on the bottom of the mouse 2.  
Synchronizing the Wireless Receiver and Wireless Mouse  
7. Turn the mouse right-side up.  
8. Wait 20 seconds.  
Your wireless keyboard and mouse will now operate while a  
notebook is connected to the expansion base.  
1–24  
Maintenance and Service Guide  
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2
Troubleshooting  
WARNING: Only authorized technicians trained by HP should repair  
this equipment. All troubleshooting and repair procedures are detailed  
to allow only subassembly-/module-level repair. Because of the  
complexity of the individual boards and subassemblies, do not attempt  
to make repairs at the component level or modifications to any printed  
wiring board. Improper repairs can create a safety hazard. Any  
indication of component replacement or printed wiring board  
modification may void any warranty or exchange allowances.  
Å
This chapter contains troubleshooting information for the  
expansion base. Carefully match the symptoms of the  
malfunction against the problem description in the  
troubleshooting tables to avoid a misdiagnosis. Refer to  
Chapter 5 for all removal and replacement procedures.  
Follow these guidelines when troubleshooting:  
Complete the recommended actions in the order in which  
they are given.  
When the problem is resolved, do not complete the remaining  
troubleshooting steps.  
2.1 Before Replacing Parts  
When troubleshooting a problem, check the following list for  
possible solutions before replacing parts:  
Be sure that cables are connected properly to the suspected  
defective part.  
Be sure that all required device drivers are installed on the  
computer.  
Maintenance and Service Guide  
2–1  
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Troubleshooting  
2.2 Problems and Solutions  
The following tables list possible problems, the possible cause of  
each problem, and the recommended solution.  
Table 2-1  
Docking Problems and Solutions  
Problem  
Possible Cause  
Solution  
The computer is turned  
Power cord is not  
Properly plug in  
power cord.  
on and properly docked, plugged into either the  
but the power light and expansion base or the  
docking light are not on. AC outlet.  
Some of the ports or  
connectors do not work, properly aligned, but is  
even though the docking not fully seated or  
The computer may be  
Lift the computer away  
from the expansion base.  
Then realign the  
light is turned on.  
docked in the  
computer visual  
expansion base.  
alignment indicator with  
the indicator on the  
expansion base, and  
then reconnect the  
computer. Be sure that  
the computer is properly  
aligned and seated, and  
fully docked by gently  
pressing down on the  
computer until you hear  
a click. If accessories are  
attached, they should  
now work properly.  
2–2  
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Troubleshooting  
Table 2-2  
Undocking Problems and Solutions  
Problem  
Possible Cause  
Solution  
The computer will not  
disconnect from the  
expansion base.  
The connectors may be  
jammed.  
Press the eject button all  
the way in. If the  
computer does not  
disconnect, repeat this  
procedure to disconnect  
the computer.  
Applying  
Ä
excessive force  
may damage  
connector pins.  
The HP/Kensington  
Cable Lock is in the  
locked position.  
Unlock the lock and then  
disconnect the computer.  
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Troubleshooting  
Table 2-3  
External Device Problems and Solutions  
Problem  
Possible Cause  
Solution  
The print driver was  
successfully installed,  
but I am unable to print. selected.  
The wrong print  
processor may be  
1. Select Start >  
Printers and  
Faxes.  
2. Right-click the  
printer icon and click  
Properties.  
3. Click the Advanced  
tab and click Print  
Processor.  
4. Change the print  
processor to  
WINPRINT.  
5. Click OK.  
2–4  
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Troubleshooting  
Table 2-4  
External Device Problems and Solutions  
Problem  
Possible Cause  
Solution  
A new device is not  
recognized as part of  
the system.  
The computer may be  
properly aligned, but is  
not fully seated or  
docked in the  
Lift the computer away  
from the expansion base.  
Then realign the  
computer visual  
expansion base.  
alignment indicator with  
the indicator on the  
expansion base, and  
reconnect the computer.  
Be sure that the  
computer is properly  
aligned and seated, and  
fully docked by gently  
pressing down on the  
computer until you hear  
a click. If accessories are  
attached, they should  
now be recognized by  
the system.  
The device cable or  
power cord is loose.  
Be sure that all cables  
are securely  
connected to the  
device and the  
expansion base.  
Be sure that all power  
cords are securely  
connected to the  
device or  
expansion base and  
to an AC outlet.  
Maintenance and Service Guide  
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Troubleshooting  
Table 2-4  
External Device Problems and Solutions (Continued)  
Problem  
Possible Cause  
Solution  
A new device is not  
recognized as part of  
the system. (Continued) the system was on.  
The device was  
connected while  
Turn off the computer,  
turn on the device (if  
applicable), and then  
turn on the computer.  
Cabling is incorrect.  
Be sure that the device  
cable is in the correct  
connector on the  
expansion base.  
You may need to install  
device drivers on the  
computer.  
Install drivers according  
to the device  
manufacturer’s  
instructions.  
2–6  
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Troubleshooting  
Table 2-5  
Optical Drive Problems and Solutions  
Problem  
Possible Cause  
Solution  
The system cannot read The disc is not properly  
Remove the disc, reseat  
the optical disc.  
seated in the media tray. it in the media tray, and  
then close the  
media tray.  
The disc is upside down. Remove the disc, turn it  
over, and then close the  
media tray.  
The disc may be dirty or Replace the disc.  
scratched.  
The system cannot eject The disc is not properly  
Turn off the computer,  
the media tray.  
seated in the media tray. and then manually eject  
the media tray.  
There is no power to the Turn on power to the  
expansion base.  
system, and then eject  
the disc.  
Table 2-6  
MultiBay II Problems and Solutions  
Problem  
Possible Cause  
Solution  
The MultiBay II drive is  
not recognized.  
The drive is not properly Remove the MultiBay II  
inserted in the  
MultiBay II.  
drive, and then  
reinsert it.  
The drive was inserted  
Restart the computer  
while the power was on. while the drive is in the  
MultiBay II.  
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Troubleshooting  
Getting More Information  
For comprehensive information about your computer, as well  
as governmental agency and safety information about the use  
of your computer, access the Help and Support Center by  
selecting Start > Help and Support.  
The HP Web site (http://www.hp.com) provides product news  
and software updates.  
Customer Care  
If you cannot solve a problem using the troubleshooting tips in  
this chapter, you may need to contact Customer Care.  
For the fastest possible resolution of your problem, have the  
following information available when you call or e-mail:  
The computer and expansion base model types  
Serial numbers for the computer and expansion base  
Dates the computers and expansion base were purchased  
Conditions under which the problem occurred  
Error messages that have been displayed  
Hardware configuration of the computer  
Hardware and software you are using  
The manufacturer and model of the printer or other  
accessories connected to the computer and expansion base  
Configuration settings, including contents of the system files  
To access Customer Care, visit the HP Web site at  
2–8  
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3
Illustrated Parts Catalog  
This chapter provides an illustrated parts breakdown and a  
reference for spare part numbers and option part numbers.  
3.1 Serial Number Location  
When ordering parts or requesting information, provide the  
expansion base serial number and model number located on the  
bottom of the base plate.  
Serial Number Location  
Maintenance and Service Guide  
3–1  
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Illustrated Parts Catalog  
3.2 Expansion Base  
Major Components  
HP Notebook Expansion Base Major Components  
3–2  
Maintenance and Service Guide  
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Illustrated Parts Catalog  
Table 3-1  
Spare Parts: Expansion Base Major Components  
Spare Part  
Number  
Item Description  
1
2
3
HP xb3000 Notebook Expansion Base  
417329-001  
417330-001  
HP Expansion Accessory Adapter  
Hard drive power cords  
For use in:  
Australia  
The United States  
383496-011  
383496-001  
Hard drive AC adapters (not illustrated)  
30W, California Energy Commission (CEC) compliant  
30W, non-CEC compliant  
434411-001  
404477-001  
Maintenance and Service Guide  
3–3  
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Illustrated Parts Catalog  
3.3 Wireless Components  
Wireless Components  
Table 3-2  
Spare Parts: Wireless Components  
Spare Part  
Number  
Item Description  
1
2
Wireless receiver  
Wireless keyboard  
For use in:  
417335-001  
Asia Pacific  
Brazil  
Korea  
417333-371  
417333-201  
417333-AD1  
Latin America  
The United States  
417333-161  
417333-001  
3
Wireless mouse  
417334-001  
3–4  
Maintenance and Service Guide  
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Illustrated Parts Catalog  
3.4 Hard Drive Components  
HP Notebook Expansion Base Hard Drive Components  
Table 3-3  
Spare Parts: Hard Drive Components  
Spare Part  
Number  
Item Description  
1
2
3
Hard drive—300-GB,* Serial ATA  
417703-001  
417700-001  
Hard drive carrier  
Hard drive AC adapters (not illustrated)  
30W, CEC compliant  
30W, non-CEC compliant  
434411-001  
404477-001  
*Total storage capacity is 300 billion bytes (for hard drives, 1 GB = 1 billion  
bytes); actual accessible capacity is less.  
Maintenance and Service Guide  
3–5  
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Illustrated Parts Catalog  
3.5 Sequential Part Number Listing  
Table 3-4  
Spare Parts: Sequential Part Number Listing  
Spare Part  
Number  
Description  
383496-001  
383496-011  
404477-001  
417329-001  
417330-001  
417333-001  
417333-161  
417333-201  
417333-371  
417333-AD1  
417334-001  
417335-001  
417700-001  
417703-001  
434411-001  
Power cord for use in the United States  
Power cord for use in Australia  
30-watt, non-CEC compliant hard drive AC adapter  
Expansion base  
HP Expansion Accessory Adapter  
Wireless keyboard for use in the United States  
Wireless keyboard for use in Latin America  
Wireless keyboard for use in Brazil  
Wireless keyboard for use in Asia Pacific  
Wireless keyboard for use in Korea  
Wireless mouse  
Wireless receiver  
Hard drive carrier  
300-GB, serial ATA hard drive  
30-watt, CEC compliant hard drive AC adapter  
3–6  
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4
Removal and Replacement  
Preliminaries  
This chapter provides essential information for proper and  
safe removal and replacement service.  
4.1 Tools Required  
You will need the following tools to complete the removal and  
replacement procedures:  
Magnetic screwdriver  
Phillips P0 and P1 screwdrivers  
Flat-bladed screwdriver  
Maintenance and Service Guide  
4–1  
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Removal and Replacement Preliminaries  
4.2 Service Considerations  
The following sections include some of the considerations  
that you should keep in mind during disassembly and assembly  
procedures.  
As you remove each subassembly from the expansion base,  
place the subassembly (and all accompanying screws) away  
from the work area to prevent damage.  
Plastic Parts  
Using excessive force during disassembly and reassembly can  
damage plastic parts. Use care when handling the plastic parts.  
Apply pressure only at the points designated in the maintenance  
instructions.  
Cables and Connectors  
CAUTION: When servicing the expansion base, ensure that cables  
Ä
are placed in their proper locations during the reassembly process.  
Improper cable placement can damage the expansion base.  
Cables must be handled with extreme care to avoid damage.  
Apply only the tension required to unseat or seat the cables  
during removal and insertion. Handle cables by the connector  
whenever possible. In all cases, avoid bending, twisting, or  
tearing cables. Ensure that cables are routed in such a way that  
they cannot be caught or snagged by parts being removed or  
replaced. Handle flex cables with extreme care; these cables  
tear easily.  
4–2  
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Removal and Replacement Preliminaries  
4.3 Preventing Damage to  
Removable Drives  
Removable drives are fragile components that must be handled  
with care. To prevent damage to the expansion base, damage to a  
removable drive, or loss of information, observe the following  
precautions:  
Before removing or inserting a hard drive, shut down the  
system (computer and expansion base). If you are unsure  
whether the system is off or in hibernation, turn the system on,  
and then shut it down through the operating system.  
Before removing a diskette drive or optical drive, ensure that  
a diskette or disc is not in the drive and ensure that the optical  
drive tray is closed.  
Before handling a drive, ensure that you are discharged of  
static electricity. While handling a drive, avoid touching the  
connector.  
Handle drives on surfaces covered with at least one inch of  
shock-proof foam.  
Avoid dropping drives from any height onto any surface.  
After removing a hard drive or MultiBay II device, place it in a  
static-proof bag.  
Avoid exposing a hard drive to products that have magnetic  
fields, such as monitors or speakers.  
Avoid exposing a drive to temperature extremes or liquids.  
If a drive must be mailed, place the drive in a bubble pack  
mailer or other suitable form of protective packaging and label  
the package, “FRAGILE: Handle With Care.”  
Maintenance and Service Guide  
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Removal and Replacement Preliminaries  
4.4 Preventing Electrostatic Damage  
Many electronic components are sensitive to electrostatic  
discharge (ESD). Circuitry design and structure determine the  
degree of sensitivity. Networks built into many integrated circuits  
provide some protection, but in many cases, the discharge  
contains enough power to alter device parameters or melt  
silicon junctions.  
A sudden discharge of static electricity from a finger or other  
conductor can destroy static-sensitive devices or microcircuitry.  
Often the spark is neither felt nor heard, but damage occurs.  
An electronic device exposed to electrostatic discharge might not  
be affected at all and can work perfectly throughout a normal  
cycle. Or the device might function normally for a while, then  
degrade in the internal layers, reducing its life expectancy.  
4–4  
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Removal and Replacement Preliminaries  
4.5 Packaging and Transporting  
Precautions  
Use the following grounding precautions when packaging and  
transporting equipment:  
To avoid hand contact, transport products in static-safe  
containers, such as tubes, bags, or boxes.  
Protect all electrostatic-sensitive parts and assemblies with  
conductive or approved containers or packaging.  
Keep electrostatic-sensitive parts in their containers until  
the parts arrive at static-free workstations.  
Place items on a grounded surface before removing items  
from their containers.  
Always be properly grounded when touching a sensitive  
component or assembly.  
Store reusable electrostatic-sensitive parts from assemblies  
in protective packaging or nonconductive foam.  
Use transporters and conveyors made of antistatic belts and  
roller bushings. Ensure that mechanized equipment used for  
moving materials is wired to ground and that proper materials  
are selected to avoid static charging. When grounding is not  
possible, use an ionizer to dissipate electric charges.  
Maintenance and Service Guide  
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Removal and Replacement Preliminaries  
4.6 Workstation Precautions  
Use the following grounding precautions at workstations:  
Cover the workstation with approved static-shielding material  
(refer to Table 4-2, “Static-Shielding Materials”).  
Use a wrist strap connected to a properly grounded work  
surface and use properly grounded tools and equipment.  
Use conductive field service tools, such as cutters,  
screwdrivers, and vacuums.  
When using fixtures that must directly contact dissipative  
surfaces, only use fixtures made of static-safe materials.  
Keep the work area free of nonconductive materials, such  
as ordinary plastic assembly aids and Styrofoam.  
Handle electrostatic-sensitive components, parts, and  
assemblies by the case or PCM laminate. Handle these  
items only at static-free workstations.  
Avoid contact with pins, leads, or circuitry.  
Turn off power and input signals before inserting or removing  
connectors or test equipment.  
4–6  
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Removal and Replacement Preliminaries  
4.7 Grounding Equipment and  
Methods  
Grounding equipment must include either a wrist strap or a  
foot strap at a grounded workstation.  
When seated, wear a wrist strap connected to a grounded  
system. Wrist straps are flexible straps with a minimum of  
one megohm 10% resistance in the ground cords. To provide  
proper ground, wear a strap snugly against the skin at all times.  
On grounded mats with banana-plug connectors, use alligator  
clips to connect a wrist strap.  
When standing, use foot straps and a grounded floor mat.  
Foot straps (heel, toe, or boot straps) can be used at standing  
workstations and are compatible with most types of shoes  
or boots. On conductive floors or dissipative floor mats, use  
foot straps on both feet with a minimum of one megohm  
resistance between the operator and ground. To be effective,  
the conductive strips must be worn in contact with the skin.  
Other grounding equipment recommended for use in preventing  
electrostatic damage includes  
Antistatic tape.  
Antistatic smocks, aprons, and sleeve protectors.  
Conductive bins and other assembly or soldering aids.  
Nonconductive foam.  
Conductive tabletop workstations with ground cords of  
one megohm resistance.  
Static-dissipative tables or floor mats with hard ties to  
the ground.  
Field service kits.  
Static awareness labels.  
Material-handling packages.  
Nonconductive plastic bags, tubes, or boxes.  
Metal tote boxes.  
Electrostatic voltage levels and protective materials.  
Maintenance and Service Guide  
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Removal and Replacement Preliminaries  
Table 4-1 shows how humidity affects the electrostatic voltage  
levels generated by different activities.  
Table 4-1  
Typical Electrostatic Voltage Levels  
Relative Humidity  
Event  
10%  
35,000 V  
12,000 V  
6,000 V  
40%  
15,000 V  
5,000 V  
800 V  
55%  
7,500 V  
3,000 V  
400 V  
Walking across carpet  
Walking across vinyl floor  
Motions of bench worker  
Removing DIPS from plastic tube  
Removing DIPS from vinyl tray  
Removing DIPS from Styrofoam  
Removing bubble pack from PCB  
Packing PCBs in foam-lined box  
2,000 V  
700 V  
400 V  
11,500 V  
14,500 V  
26,500 V  
21,000 V  
4,000 V  
5,000 V  
20,000 V  
11,000 V  
2,000 V  
3,500 V  
7,000 V  
5,000 V  
A product can be degraded by as little as 700 V.  
Table 4-2 lists the shielding protection provided by antistatic  
bags and floor mats.  
Table 4-2  
Static-Shielding Materials  
Material  
Use  
Voltage Protection Level  
1,500 V  
Antistatic plastic  
Carbon-loaded plastic  
Metallized laminate  
Bags  
Floor mats  
Floor mats  
7,500 V  
5,000 V  
4–8  
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5
Removal and Replacement  
Procedures  
This chapter provides removal and replacement procedures.  
There are as many as 7 screws, in 3 different sizes, that must be  
removed, replaced, or loosened when servicing the  
expansion base. Make special note of screw size and location  
during removal and replacement.  
Refer to Appendix A, “Screw Listing,” for detailed information  
on screw sizes, locations, and usage.  
Maintenance and Service Guide  
5–1  
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Removal and Replacement Procedures  
5.1 Serial Number  
Report the expansion base serial number to HP when requesting  
information or ordering spare parts. The serial number is located  
on the bottom of the expansion base.  
Serial Number Location  
5–2  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.2 Disassembly Sequence Chart  
referenced when removing computer components.  
Disassembly Sequence Chart  
# of Screws Removed  
Section  
Description  
5.3  
Preparing the Expansion Base  
for Disassembly  
5.4  
Installing an Optional Hard Drive  
Hard drive carrier  
1
2
4
Hard drive rear panel  
Hard drive  
5.3 Preparing the Expansion Base  
for Disassembly  
Perform the following steps before disassembling the  
expansion base:  
1. If the computer is in the expansion base, turn off the  
computer and disconnect the expansion cable from  
the computer.  
2. Remove the computer from the expansion base.  
3. Disconnect the AC adapter and all external devices from  
the expansion base.  
Maintenance and Service Guide  
5–3  
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Removal and Replacement Procedures  
5.4 Installing an Optional Hard Drive  
You can install an optional hard drive into the expansion base for  
extra storage capacity.  
Installing an optional hard drive may require the following  
components:  
Hard Drive Components  
Hard Drive Components  
Description  
Component  
1
2
3
Hard drive  
Hard drive power cord  
Provides optional internal storage.  
Connects to an AC wall outlet.  
Hard drive power adapter Connects to the hard drive power  
connector.  
4
5
Screws (6)  
Secure the optional internal hard  
drive to the hard drive carrier.  
Hard drive carrier  
Holds the optional internal hard  
drive. (In some configurations, the  
hard drive carrier is preinstalled.)  
Depending on configuration, some components are not required.  
5–4  
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Removal and Replacement Procedures  
1. Remove the Phillips PM2.5×7.0 screw 1 that secures the  
hard drive carrier to the expansion base.  
2. Remove the hard drive carrier 2 from the expansion base.  
Removing the Hard Drive Carrier  
Maintenance and Service Guide  
5–5  
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Removal and Replacement Procedures  
3. Remove the two Phillips PM2.5×5.0 screws 1 that secure the  
hard drive carrier rear panel to the hard drive carrier.  
4. Remove the hard drive carrier rear panel 2 from the  
hard drive carrier.  
Removing the Hard Drive Carrier Rear Panel  
5–6  
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Removal and Replacement Procedures  
5. With the hard drive connectors toward you, insert the  
hard drive 1 into the hard drive carrier.  
6. Install the four Phillips PM3.0×4.0 screws 2 to secure the  
hard drive to the hard drive carrier.  
Inserting the Hard Drive into the Hard Drive Carrier  
Maintenance and Service Guide  
5–7  
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Removal and Replacement Procedures  
7. Connect the hard drive data cable 1 and the hard drive  
power cable 2 to the appropriate connectors on the back of  
the hard drive.  
Connecting the Hard Drive Carrier Rear Panel  
5–8  
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Removal and Replacement Procedures  
8. Insert the hard drive carrier 1 into the expansion base  
hard drive bay.  
9. Install the Phillips PM2.5×5.0 screw 2 to secure the  
hard drive carrier to the expansion base.  
Installing the Hard Drive Carrier  
Maintenance and Service Guide  
5–9  
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Removal and Replacement Procedures  
10. Connect the hard drive power adapter 1 to the hard drive  
power connector on the expansion base rear panel.  
11. Connect the power cord to the hard drive power adapter 2,  
and then connect the power cord to the wall outlet 3.  
Connecting the Hard Drive AC Adapter  
For more information on the hard drive, refer to the instructions  
that came with the hard drive.  
To remove the optional internal hard drive, reverse the installation  
procedures.  
5–10  
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6
Specifications  
This chapter provides physical and performance specifications.  
Table 6-1  
Expansion Base  
Dimensions  
Length  
Width  
Height  
45.6 cm  
32.8 cm  
12.2 cm  
17.9 in  
12.9 in  
4.8 in  
Weight  
With hard drive  
Without hard drive  
5.25 kg  
4.93 kg  
11.5 lb  
10.9 lb  
Temperature  
Operating*  
Nonoperating  
10°C to 35°C  
-20°C to 60°C  
50°F to 95°F  
-4°F to 140°F  
Applicable product safety standards specify thermal limits for plastic  
surfaces. The expansion base operates well within this range of  
temperatures.  
Relative humidity (noncondensing)  
Operating  
10% to 90%  
Nonoperating  
5% to 95%, 38.7°C (101.6°F) maximum  
wet bulb temperature  
Maintenance and Service Guide  
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Specifications  
Table 6-2  
Hard Drive - 300-GB*  
Dimensions  
Logical geometry  
Height  
Width  
Weight  
25.4 mm  
89 mm  
499 g  
Cylinders  
Heads  
Sectors  
16,383  
16  
63  
Interface type  
AT 16 bit  
Total logical  
sections  
2,001,382  
Data transfer rate  
Disk rotational  
speed  
7200 rpm  
Disk to buffer  
45  
Mbytes/sec  
Interface with or  
with IORDY  
16.6  
Mbytes/sec  
Seek times (typical read, including  
Average latency 5.5 ms  
setting)  
Single track  
Average  
Maximum  
3 ms  
13 ms  
24 ms  
Spin-up time  
(maximum)  
7.0 s  
Physical geometry  
Cylinders  
Spin-down time  
(maximum)  
100 S  
158,518  
4
Heads  
Sectors  
ID 528-710  
OD 998-1216  
Operating temperature  
5°C to 55°C (41°F to 131°F)  
Certain restrictions and exclusions apply. Consult Customer Care for  
details.  
*Total storage capacity is 300 billion bytes (for hard drives, 1GB = 1 billion  
bytes); actual accessible capacity is less. Actual drive specifications may differ  
slightly.  
6–2  
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A
Screw Listing  
This appendix provides specification and reference information  
for the screws used on the expansion base.  
Maintenance and Service Guide  
A–1  
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Screw Listing  
Table A-1  
Phillips PM2.5×7.0 Screw  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
1
7.0 mm  
2.5 mm  
5.0 mm  
Where used:  
One screw that secures the hard drive carrier to the expansion base  
(documented in Section 5.4)  
Phillips PM2.5×7.0 Screw Location  
A–2  
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Screw Listing  
Table A-2  
Phillips PM2.5×5.0 Screw  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Silver  
2
5.0 mm  
2.5 mm  
5.0 mm  
Where used:  
2 screws that secure the hard drive carrier rear panel to the hard drive carrier  
(documented in Section 5.4)  
Phillips PM2.5×5.0 Screw Locations  
Maintenance and Service Guide  
A–3  
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Screw Listing  
Table A-3  
Phillips PM3.0×4.0 Screw  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Silver  
4
4.0 mm  
3.0 mm  
5.0 mm  
Where used:  
4 screws that secure the hard drive to the hard drive carrier (documented in  
Section 5.4)  
Phillips PM3.0×4.0 Screw Locations  
A–4  
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B
Connector Pin Assignments  
Table B-1  
Audio-In (Microphone) Jack  
Pin  
1
Signal  
Pin  
Signal  
Audio signal in  
Audio signal in  
3
Ground  
2
Maintenance and Service Guide  
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Connector Pin Assignments  
Table B-2  
Audio-Out (Headphone) Jack  
Pin  
1
Signal  
Pin  
Signal  
Audio out, left channel  
Audio out, right channel  
3
Ground  
2
B–2  
Maintenance and Service Guide  
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Connector Pin Assignments  
Table B-3  
External Monitor Port  
Pin  
1
Signal  
Pin  
9
Signal  
Red analog  
Green analog  
Blue analog  
Not connected  
Ground  
+5 VDC  
2
10  
11  
12  
13  
14  
15  
Ground  
3
Monitor detect  
DDC 2B data  
Horizontal sync  
Vertical sync  
DDC 2B clock  
4
5
6
Ground analog  
Ground analog  
Ground analog  
7
8
Maintenance and Service Guide  
B–3  
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Connector Pin Assignments  
Table B-4  
RJ-45 (Network) Jack  
Pin  
1
Signal  
Pin  
5
Signal  
Transmit +  
Transmit –  
Receive +  
Unused  
Unused  
Receive –  
Unused  
Unused  
2
6
3
7
4
8
B–4  
Maintenance and Service Guide  
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Connector Pin Assignments  
Table B-5  
S-Video-Out Jack  
Pin  
1
Signal  
Pin  
5
Signal  
TV-CD  
TV-Ground  
TV-CVBS  
TV-Ground  
TV-Ground  
2
6
TV-Ground  
TV-YD  
3
7
4
Maintenance and Service Guide  
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Connector Pin Assignments  
Table B-6  
Universal Serial Bus  
Pin  
1
Signal  
+5 VDC  
Data –  
Pin  
3
Signal  
Data +  
2
4
Ground  
B–6  
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C
Power Cord Set Requirements  
3-Conductor Power Cord Set  
The wide range input feature of the expansion base permits it to  
operate from any line voltage from 100 to 120 or 220 to 240  
volts AC.  
The power cord set included with the expansion base meets the  
requirements for use in the country where the equipment  
is purchased.  
Power cord sets for use in other countries must meet the  
requirements of the country where the expansion base is used.  
Maintenance and Service Guide  
C–1  
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Power Cord Set Requirements  
General Requirements  
The requirements listed below are applicable to all countries.  
The length of the power cord set must be at least 1.5 m  
(5.0 ft) and a maximum of 2.0 m (6.5 ft).  
All power cord sets must be approved by an acceptable  
accredited agency responsible for evaluation in the  
country where the power cord set will be used.  
The power cord sets must have a minimum current capacity  
of 10 amps and a nominal voltage rating of 125 or 250 V AC,  
as required by each country’s power system.  
The appliance coupler must meet the mechanical  
configuration of an EN 60 320/IEC 320 Standard Sheet C13  
connector for mating with the appliance inlet on the back of  
the expansion base.  
C–2  
Maintenance and Service Guide  
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Power Cord Set Requirements  
Country-Specific Requirements  
3-Conductor Power Cord Set Requirements  
Country/Region  
Accredited Agency  
EANSW  
OVE  
Applicable Note Number  
Australia  
Austria  
Belgium  
Canada  
Denmark  
Finland  
France  
Germany  
Italy  
1
1
1
2
1
1
1
1
1
3
CEBC  
CSA  
DEMKO  
FIMKO  
UTE  
VDE  
IMQ  
Japan  
METI  
NOTES:  
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm²  
conductor size. Power cord set fittings (appliance coupler and wall plug)  
must bear the certification mark of the agency responsible for evaluation  
in the country where it will be used.  
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,  
3-conductor. The wall plug must be a two-pole grounding type with a  
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.  
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark  
and registration number in accordance with the Japanese Dentori Law. The  
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor  
size. The wall plug must be a two-pole grounding type with a Japanese  
Industrial Standard C8303 (7 A, 125 V) configuration.  
Maintenance and Service Guide  
C–3  
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Power Cord Set Requirements  
3-Conductor Power Cord Set Requirements (Continued)  
Country/Region  
Korea  
Accredited Agency  
Applicable Note Number  
EK  
4
1
1
5
The Netherlands  
Norway  
KEMA  
NEMKO  
CCC  
People’s Republic  
of China  
Sweden  
SEMKO  
SEV  
BSMI  
BSI  
1
1
4
1
2
Switzerland  
Taiwan  
United Kingdom  
United States  
UL  
NOTES:  
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm²  
conductor size. Power cord set fittings (appliance coupler and wall plug)  
must bear the certification mark of the agency responsible for evaluation  
in the country where it will be used.  
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,  
3-conductor. The wall plug must be a two-pole grounding type with a  
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.  
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark  
and registration number in accordance with the Japanese Dentori Law. The  
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor  
size. The wall plug must be a two-pole grounding type with a Japanese  
Industrial Standard C8303 (7 A, 125 V) configuration.  
4. The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size.  
Power cord set fittings (appliance coupler and wall plug) must bear  
the certification mark of the agency responsible for evaluation in the country  
where it will be used.  
5. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² conductor  
size. Power cord set fittings (appliance coupler and wall plug) must bear the  
certification mark of the agency responsible for evaluation in the country  
where it will be used.  
C–4  
Maintenance and Service Guide  
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Index  
network jack B–4  
A
RJ-45 jack B–4  
UniversalSerialBus(USB)  
port B–6  
audio-in jack  
location 1–6  
pin assignments B–1  
audio-out jack  
location 1–6  
consumer infrared lens 1–5  
pin assignments B–2  
B
batteries, illustrated 1–10  
C
cables, service considerations  
4–2  
component video jacks 1–8  
components  
E
4–8  
front 1–4  
left-side 1–7  
rear panel 1–8  
right-side 1–6  
spare part number 3–3, 3–6  
composite video jack 1–9  
connection indicator light 1–9  
connector pin assignments  
audio-in jack B–1  
audio-out jack B–2  
external monitor port B–3  
headphone jack B–2  
microphone jack B–1  
monitor port B–3  
components 3–2  
spare part number 3–3, 3–6  
specifications 6–1  
expansion cable 1–9  
external monitor port  
location 1–9  
pin assignments B–3  
Maintenance and Service Guide  
Index–1  
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Index  
F
K
features 1–3  
keyboard  
front components 1–4  
3–6  
G
grounding equipment and  
methods 4–7  
L
H
left-side components 1–7  
hard drive  
M
installation 5–7  
precautions 4–3  
location 1–6  
spare part number 3–5, 3–6  
specifications 6–2  
hard drive AC adapter, spare  
part numbers 3–3, 3–5, 3–6  
hard drive bay 1–7  
hard drive carrier  
monitor port  
location 1–9  
mouse  
removal 5–5  
spare part number 3–4, 3–6  
spare part number 3–5, 3–6  
hard drive carrier screw 1–9  
hard drive components 3–5  
hard drive power connector  
1–9  
hard drive power cord, spare  
part numbers 3–3  
headphone jack  
N
network jack  
O
location 1–6  
optical drive, precautions 4–3  
pin assignments B–2  
HP Expansion Accessory  
Adapter  
P
packing precautions 4–5  
plastic parts 4–2  
power button 1–4  
power connector 1–8  
power cord, set requirements  
C–2  
connecting 1–20  
spare part number 3–3, 3–6  
Index–2  
Maintenance and Service Guide  
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Index  
power cord, spare part  
numbers 3–6  
T
tools required 4–1  
power light 1–5  
R
rear panel components 1–8  
receiver  
U
illustrated 1–10  
spare part number 3–4, 3–6  
removal  
pin assignments B–6  
preliminaries 4–1  
procedures 5–1  
replacement  
preliminaries 4–1  
procedures 5–1  
right-side components 1–6  
RJ-45 jack  
volume button 1–5  
volume scroll zone 1–5  
W
wireless components 3–4  
workstation precautions 4–6  
location 1–9  
pin assignments B–4  
S
S/PDIF digital audio jack 1–9  
screw listing A–1  
security cable slot 1–9  
serial number 3–1, 5–2  
service considerations 4–2  
speakers 1–4  
specifications  
expansion base 6–1  
hard drive 6–2  
static shielding materials 4–8  
S-Video-out jack  
location 1–8  
pin assignments B–5  
Maintenance and Service Guide  
Index–3  
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