HP Hewlett Packard Computer Drive ZD7000 User Manual

Maintenance and Service  
Guide  
HP Pavilion Widescreen Notebook zd7000  
Document Part Number: 333621-001  
August 2003  
This guide is a troubleshooting reference used for maintaining  
and servicing the notebook. It provides comprehensive  
information on identifying notebook features, components, and  
spare parts; troubleshooting notebook problems; and performing  
notebook disassembly procedures.  
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1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4  
2 Troubleshooting  
Using Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . 2–2  
Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5  
2.2 Using Diagnostics for Windows . . . . . . . . . . . . . . . . 2–7  
Obtaining, Saving, or Printing Configuration  
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7  
Obtaining, Saving, or Printing Diagnostic  
Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8  
2.3 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–10  
Maintenance and Service Guide  
iii  
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Contents  
3.2 Notebook Major Components. . . . . . . . . . . . . . . . . . 3–2  
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2  
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3  
5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–4  
5.4 Notebook Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7  
5.5 Memory Expansion Board . . . . . . . . . . . . . . . . . . . . 5–8  
5.6 Mini PCI Communications Board. . . . . . . . . . . . . . 5–10  
5.7 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11  
5.8 Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12  
5.9 Keyboard Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16  
iv  
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5.11 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20  
5.13 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27  
5.15 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–32  
5.17 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–36  
6 Specifications  
A Connector Pin Assignments  
B Power Cord Set Requirements  
3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1  
General Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1  
Country-Specific Requirements. . . . . . . . . . . . . . . . . . . . B–2  
C Screw Listing  
Index  
Maintenance and Service Guide  
v
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1
Product Description  
The HP Pavilion Widescreen Notebook zd7000 offers advanced  
modularity, Intel Mobile Pentium DT processors with 64-bit  
architecture, industry-leading NVIDIA graphics controllers, and  
extensive multimedia support.  
HP Pavilion Widescreen Notebook zd7000  
Maintenance and Service Guide  
1–1  
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Product Description  
1.1 Models  
Notebook model information is shown in Tables 1-1 and 1-2.  
Table 1-1  
HP Pavilion Widescreen Notebook zd7000  
Model Naming Conventions  
Key  
V
P
320  
Y7  
80  
Y
Gg  
10  
H
XXXXXX-XXX  
1
2
3
4
5
6
7
8
9
10  
Key Description  
Options  
1
Brand/Series  
designator  
V = Pavilion  
2
3
Processor type  
P = Intel Pentium 4 DT  
Processor speed  
320 = 3.20 GHz  
306 = 3.06 GHz  
280 = 2.80 GHz  
266 = 2.66 GHz  
4
Display type/  
size/resolution  
Y = wide SXGA+  
(1680 × 1050)  
W = wide XGA  
(1280 × 800)  
7 = 17.1 in  
5 = 15.4 in  
5
6
Hard drive size  
80 = 80 GB  
60 = 60 GB  
Optical drive  
designator  
Y = DVD-RW  
W = DVD-ROM/  
CD-RW combo  
7
8
Integrated  
communication/  
wireless device  
G = combination modem + GB NIC  
g = 802.11g Bluetooth  
N = none  
RAM  
10 = 1024 MB  
76 = 768 MB  
51 = 512 MB  
9
Operating system  
SKU#  
H = Windows XP Home  
10  
1–2  
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Product Description  
Table 1-2  
HP Pavilion Widescreen Notebook zd7000  
All HP Pavilion zd7000 models feature:  
TouchPad pointing device  
12-cell, lithium ion (Li-Ion) battery pack  
1-year warranty on parts and labor  
V7999  
P
320  
Y7  
DP446U ABA  
Y7 80  
80  
Y
Gg  
10  
76  
H
H
United States  
V7001  
P
320  
Y
Gg  
France  
Germany  
Italy  
DP353E ABF  
DP763E ABD  
DP353E UUZ  
Spain  
Switzerland  
United Kingdom  
DP353E ABE  
DP353E ABZ  
DP353E ABU  
V7020  
P
280  
306  
306  
280  
280  
280  
Y7  
DR089U ABA  
Y7 80  
DM790A ABA  
Y7 80  
DM793A ABA  
Y7 80  
DM794A ABA  
Y7 60  
DP448U ABA  
Y7 60  
80  
Y
Gg  
Gg  
GN  
Gg  
Gg  
51  
10  
51  
51  
51  
51  
H
H
H
H
H
H
United States  
V7030  
P
Y
United States  
V7001  
P
Y
United States  
V7020  
P
Y
United States  
V7005  
P
Y
United States  
V7040  
P
W
GN  
France  
Germany  
Italy  
DP761E ABF  
DP762E ABD  
DP761E ABZ  
Spain  
Switzerland  
United Kingdom  
DP761E ABE  
DP761E UUZ  
DP761E ABU  
V7010  
P
266  
Y7  
DM788A ABA  
266 W5 60  
DP447U ABA  
60  
W
Gg  
51  
H
United States  
V7998  
P
W
Gg  
51  
H
United States  
Maintenance and Service Guide  
1–3  
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Product Description  
1.2 Features  
The following processors, all with 512-KB L2 cache, are  
available, varying by notebook model:  
Intel Pentium 4 DT 3.2-GHz processor with  
Hyper-Threading front-side bus (FSB)  
Intel Pentium 4 DT 3.2-, 3.0-, and 2.8-GHz processors  
with 800-MHz FSB  
Intel Pentium 4 DT 3.06-, 2.8-, and 2.66-GHz processors  
with 533-MHz FSB  
17.0- or 15.4-inch wide XGA (1490×900) TFT display with  
over 16.7 million colors, varying by notebook model  
NVIDIA GeForce FX Go5000 with 128-MB video memory,  
NVIDIA GeForce FX Go5000 with 64-MB video memory, or  
NVIDIA GeForce 4 440 Go with 64-MB video memory,  
varying by notebook model  
80-, 60-, or 40-GB high-capacity hard drive, varying by  
notebook model  
256-MB DDR Synchronous DRAM (SDRAM) at 333 MHz,  
expandable to 2.0 GB  
Microsoft Windows XP Home or XP Pro, varying by  
notebook model  
Full-size Windows 98 keyboard with integrated numeric  
keypad  
TouchPad pointing device with on/off button and dedicated  
vertical scroll up/down pad  
Integrated Secure Digital (SD) flash media slot  
Integrated 10/100BASE-T Ethernet local area network  
(LAN) network interface card (NIC) with RJ-45 connector  
Integrated wireless support for Mini PCI 802.11b/g and  
Bluethumb LAN devices  
1–4  
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Product Description  
Support for one Type II PC Card slot with support for both  
32-bit (CardBus) and 16-bit PC Cards  
External 135-watt AC adapter with power cord  
12-cell Li-Ion battery pack  
Harman/Kardon stereo speakers  
Support for the following optical drives:  
24X Max DVD/CD-RW combination drive  
8X Max DVD-RW drive  
24X Max CD-ROM drive  
Connectors:  
SD Card  
Infrared  
1 Type II PC Card slot  
RJ-11 (modem)  
RJ-45 (network interface card, [NIC])  
4 Universal Serial Bus (USB) v. 2.0  
S-Video  
Parallel  
External monitor  
DC power  
Docking  
IEEE 1394 digital  
Microphone  
Stereo speaker/headphone  
Maintenance and Service Guide  
1–5  
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Product Description  
1.3 Clearing a Password  
If the notebook you are servicing has an unknown password,  
follow these steps to clear the password. These steps also  
clear CMOS:  
1. Prepare the notebook for disassembly (refer to Section 5.3,  
“Preparing the Notebook for Disassembly,” for more  
information).  
2. Remove the real time clock (RTC) battery (refer to  
Section 5.13, “RTC Battery”).  
3. Wait approximately 5 minutes.  
4. Replace the RTC battery and reassemble the notebook.  
5. Connect AC power to the notebook. Do not reinsert any  
battery packs at this time.  
6. Turn on the notebook.  
All passwords and all CMOS settings have been cleared.  
1–6  
Maintenance and Service Guide  
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Product Description  
1.4 Power Management  
The notebook comes with power management features that  
extend battery operating time and conserve power. The notebook  
supports the following power management features:  
Standby  
Hibernation  
Setting customization by the user  
Hotkeys for setting the level of performance  
Battery calibration  
Lid switch Standby/resume  
Power/Standby button  
Advanced Configuration and Power Management (ACPM)  
compliance  
Maintenance and Service Guide  
1–7  
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Product Description  
1.5 External Components  
The external components on the front panel and right side of the  
notebook are shown below and described in Table 1-3.  
Front Panel and Right-Side Components  
1–8  
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Product Description  
Table 1-3  
Front and Right Side Components  
Item  
Component  
Function  
1
2
3
Display release latch  
Stereo speakers (2)  
Opens the notebook.  
Produce stereo sound.  
Integrated Drive  
Electronics (IDE)  
drive light  
On: The internal hard drive or optical drive  
is being accessed.  
4
Battery light  
On: The notebook is receiving battery  
power.  
Amber: A battery pack is charging.  
Green: A battery pack is fully charged.  
Flashing: A battery pack is  
malfunctioning and might need to be  
replaced.  
5
6
AC power light  
On: The notebook is receiving AC power.  
Power/Standby light  
On: Notebook is turned on.  
Flashing: Notebook is in Standby.  
7
8
Digital Media slot  
Infrared port  
Supports SD, MMC, Memory Stick, and  
SmartMedia.  
Provides wireless communication between  
the notebook and an optional  
IrDA-compliant device.  
9
Optical drive  
Supports an optical disc.  
10  
PC Card eject button  
Ejects an optional PC Card from the  
PC Card slot.  
11  
PC Card slot  
Supports an optional Type I or Type II 32-bit  
(CardBus) or 16-bit PC Card.  
Maintenance and Service Guide  
1–9  
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Product Description  
The external components on the rear panel and left side are shown  
below and described in Table 1-4.  
Rear Panel and Left-Side Components  
Table 1-4  
Rear Panel and Left-Side Components  
Item  
Component  
Function  
1
Security cable slot  
Attaches an optional security cable to the  
notebook.  
The purpose of security solutions is to act as a deterrent. These  
solutions do not prevent the product from being mishandled or  
stolen.  
2
3
4
RJ-11 telephone jack  
RJ-45 network jack  
USB connectors (3)  
Connects a modem cable.  
Connects an Ethernet network cable.  
Connect optional 2.0-compliant USB  
devices.  
5
S-Video jack  
Connects an optional S-Video device, such  
as a television, VCR, camcorder, projector,  
or video capture card.  
1–10  
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Product Description  
Table 1-4  
Rear Panel and Left-Side Components (Continued)  
Item  
Component  
Function  
6
Parallel connector  
Connects an optional parallel device such  
as a printer.  
7
External monitor  
connector  
Connects an optional VGA external monitor  
or projector.  
8
Vents (3)  
Allow airflow to cool internal components.  
To prevent overheating, use the notebook only on hard surfaces that  
cannot obstruct the vents. Do not allow a soft surface, such as  
bedding, clothing, or a thick rug, to block airflow.  
Ä
9
Power connector  
Connects an AC adapter cable.  
10  
HP notebook  
expansion base  
connector  
Connects to an optional expansion base.  
11  
12  
13  
14  
USB connector  
1394 connector  
Microphone jack  
Audio line-out jack  
Connects optional 2.0-compliant USB  
devices.  
Connects an optional 1394 device such as  
a camcorder or digital camera.  
Connects an optional monaural or stereo  
microphone.  
Connects optional headphone or powered  
stereo speakers. Also connects the audio  
function of an audio/video device such as a  
television or VCR.  
Maintenance and Service Guide  
1–11  
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Product Description  
The notebook keyboard components are shown below and  
described in Table 1-5.  
Keyboard Components  
1–12  
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Product Description  
Table 1-5  
Keyboard Components  
Item  
Component  
Function  
1
fn key  
Executes frequently used system  
functions when pressed in combination  
with another key.  
2
3
caps lock key  
Enables caps lock and turns on the caps  
lock light.  
f1 through f12 function  
keys  
Perform system and application tasks.  
When combined with the fn key, the  
function keys f1 and f3 through f12 perform  
additional tasks as hotkeys.  
4
5
6
Keypad keys (17)  
Cursor control keys  
Applications key  
Standard numeric keypad.  
Move the cursor around the screen.  
Displays a shortcut menu for items  
beneath the pointer.  
7
Microsoft logo key  
Displays the Windows Start menu.  
Maintenance and Service Guide  
1–13  
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Product Description  
The notebook top components are shown below and described in  
Table 1-6.  
Top Components  
Table 1-6  
Top Components  
Item  
Component  
Function  
1
Power button  
When the notebook is:  
Off, press to turn on the notebook.  
On, briefly press to initiate Hibernation.  
In Standby, briefly press to resume from  
Standby.  
In Hibernation, briefly press to restore  
from Hibernation.  
Power/Standby light  
On: Notebook is turned on.  
Flashing: Notebook is in Standby.  
2
Volume control  
buttons (2)  
Increase or decrease system volume.  
1–14  
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Product Description  
Table 1-6  
Top Components (Continued)  
Item  
Component  
Function  
3
Mute button  
Mute light  
Mutes or restores volume.  
On: Volume is muted.  
4
5
Media button  
Picture button  
Launches a multimedia application.  
Launches a digital imaging application.  
The settings for the media and picture buttons can be changed.  
Refer to the “Using Custom Assignments and Schemes” section in  
Chapter 3 of the Startup and Reference Guide for information on  
reassigning these buttons to other applications.  
6
Wireless on/off button  
Turns the wireless network device on  
and off.  
Wireless on/off light  
On: an integrated wireless device has been  
enabled.  
7
8
9
Caps lock light  
Num lock light  
On: Caps lock is on.  
On: Num lock is on.  
TouchPad on/off  
button  
Enables/disables the TouchPad.  
10  
11  
TouchPad scroll zone  
Scrolls upward or downward.  
Left and right  
TouchPad buttons  
Function like the left and right buttons on an  
external mouse.  
12  
13  
TouchPad  
Moves the pointer and selects or activates  
items on the screen.  
TouchPad light  
On: TouchPad is enabled.  
Maintenance and Service Guide  
1–15  
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Product Description  
The external components on the bottom of the notebook are  
shown below and described in Table 1-7.  
Bottom Components  
1–16  
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Product Description  
Table 1-7  
Bottom Components  
Item  
Component  
Function  
1
Labels area  
Contains the notebook serial  
number and other applicable  
regulatory labels.  
2
3
Hard drive bay  
Vents (3)  
Holds the internal hard drive.  
Allow airflow to cool internal  
components.  
To prevent overheating, do not obstruct vents. Using the notebook  
on a soft surface, such as a pillow, blanket, rug, or thick clothing,  
can block airflow.  
Ä
4
Memory expansion/Mini PCI  
communication compartment  
Contains two memory slots for  
optional 256-, 512-, or 1024-MB  
memory modules and one slot for  
a Mini PCI wireless card.  
5
6
7
Fan compartment  
Battery release latch  
Battery bay  
Contains the heat sink and the two  
system fans.  
Releases a battery pack from the  
battery bay.  
Holds the battery pack.  
Maintenance and Service Guide  
1–17  
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Product Description  
1.6 Design Overview  
This section presents a design overview of key parts and features  
of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,”  
to identify replacement parts, and Chapter 5, “Removal and  
Replacement Procedures,” for disassembly steps.  
The system board provides the following device connections:  
Memory expansion board  
Mini PCI communications devices  
Hard drive  
Display  
Keyboard and TouchPad  
Audio  
Intel Pentium 4 DT processors  
Fan  
PC Card  
The notebook uses an electrical fan for ventilation. The fan is  
controlled by a temperature sensor and is designed to turn on  
automatically when high temperature conditions exist. These  
conditions are affected by high external temperatures, system  
power consumption, power management/battery conservation  
configurations, battery fast charging, and software applications.  
Exhaust air is displaced through the ventilation grill located on  
the left side of the notebook.  
ÄCAUTION: To properly ventilate the notebook, allow at least a 7.6-cm  
(3-inch) clearance on the left and right sides of the notebook.  
1–18  
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2
Troubleshooting  
ÅWARNING: Only authorized technicians trained by HP should repair  
this equipment. All troubleshooting and repair procedures are detailed  
to allow only subassembly/module level repair. Because of the  
complexity of the individual boards and subassemblies, do not attempt  
to make repairs at the component level or modifications to any printed  
wiring board. Improper repairs can create a safety hazard. Any  
indication of component replacement or printed wiring board  
modification may void any warranty or exchange allowances.  
2.1 Computer Setup and Diagnostics  
Utilities  
The notebook features two system management utilities:  
Computer Setup—A system information and customization  
utility that can be used even when your operating system is  
not working or will not load. This utility includes settings that  
are not available in Windows.  
Maintenance and Service Guide  
2–1  
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Troubleshooting  
Diagnostics for Windows—A system information and  
diagnostic utility that is used within the Windows operating  
system. Use this utility whenever possible to:  
Display system information.  
Test system components.  
Troubleshoot a device configuration problem in  
Windows XP Professional or Windows XP Home.  
It is not necessary to configure a device connected to a USB  
connector on the notebook or to an optional expansion base.  
Using Computer Setup  
Information and settings in Computer Setup are accessed from  
the File, Security, or Advanced menus:  
1. Turn on or restart the notebook. Press f10 while the  
F10 = ROM-Based Setup message is displayed in the lower  
left corner of the screen.  
To change the language, press f2.  
To view navigation information, press f1.  
To return to the Computer Setup menu, press esc.  
2. Select the File, Security, or Advanced menu.  
3. To close Computer Setup and restart the notebook:  
Select File > Save Changes and Exit and press enter.  
-or-  
Select File > Ignore Changes and Exit and press enter.  
4. When you are prompted to confirm your action, press f10.  
2–2  
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Troubleshooting  
Selecting from the File Menu  
Table 2-1  
File Menu  
Select  
To Do This  
System Information  
View identification information about the  
notebook, an expansion base, and any  
battery packs in the system.  
View specification information about the  
processor, memory and cache size, and  
system ROM.  
Save to Floppy  
Save system configuration settings to a diskette.  
Restore from Floppy  
Restore system configuration settings from a  
diskette.  
Restore Defaults  
Replace configuration settings in Computer  
Setup with factory default settings. Identification  
information is retained.  
Ignore Changes and Exit  
Save Changes and Exit  
Cancel changes entered during the current  
session, then exit and restart the notebook.  
Save changes entered during the current  
session, then exit and restart the notebook.  
Maintenance and Service Guide  
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Troubleshooting  
Selecting from the Security Menu  
Table 2-2  
Security Menu  
Select  
To Do This  
Setup Password  
Enter, change, or delete a Setup password.  
The Setup password is called an administrator  
password in Computer Security, a program  
accessed from the Windows Control Panel.  
Power-on Password  
DriveLock Passwords  
Enter, change, or delete a power-on password.  
Enable/disable DriveLock; change a DriveLock  
User or Master password.  
DriveLock Settings are accessible only  
when you enter Computer Setup by  
turning on (not restarting) the notebook.  
Password Options  
Enable/disable:  
(Password options can be  
selected only when a  
power-on password has  
been set.)  
QuickLock  
QuickLock on Standby  
QuickBlank  
To enable QuickLock on Standby or  
QuickBlank, you must first enable  
QuickLock.  
Device Security  
Enable/disable:  
Ports or diskette drives*  
Diskette write*  
CD-ROM or diskette startup  
Settings for a DVD-ROM can be  
entered in the CD-ROM field.  
System IDs  
Enter identification numbers for the notebook,  
an expansion base, and all battery packs in the  
system.  
*Not applicable to SuperDisk LS-120 drives.  
2–4  
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Troubleshooting  
Selecting from the Advanced Menu  
Table 2-3  
Advanced Menu  
Select  
To Do This  
Language  
Boot Options  
Change the Computer Setup language.  
Enable/disable:  
QuickBoot, which starts the notebook more  
quickly by eliminating some startup tests.  
(If you suspect a memory failure and want  
to test memory automatically during startup,  
disable QuickBoot.)  
MultiBoot, which sets a startup sequence that  
can include most bootable devices and media  
in the system.  
Device Options  
Enable/disable the embedded numeric  
keypad at startup.  
Enable/disable multiple standard pointing  
devices at startup. (To set the notebook to  
support only a single, usually nonstandard,  
pointing device at startup, select Disable.)  
Enable/disable USB legacy support for a  
USB keyboard. (When USB legacy support  
is enabled, the keyboard works even when  
a Windows operating system is not loaded.)  
Set an optional external monitor or overhead  
projector connected to a video card in an  
expansion base as the primary device.  
(When the notebook display is set as  
secondary, the notebook must be shut down  
before undocking from an expansion base.)  
Maintenance and Service Guide  
2–5  
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Troubleshooting  
Table 2-3  
Advanced Menu (Continued)  
Select  
To Do This  
Device Options  
(continued)  
Change the parallel port mode from  
Enhanced Parallel Port (EPP, the default  
setting) to standard, bidirectional, EPP, or  
Enhanced Capabilities Port (ECP).  
Set video-out mode to NTSC (default), PAL,  
NTSC-J, or PAL-M.*  
Enable/disable all settings in the SpeedStep  
window. (When Disable is selected, the  
notebook runs in Battery Optimized mode.)  
Specify how the notebook recognizes  
multiple identical expansion bases that are  
identically equipped. Select Disable to  
recognize the expansion bases as a single  
expansion base; select Enable to recognize  
the expansion bases individually, by serial  
number.  
Enable/disable the reporting of the processor  
serial number by the processor to the  
software.  
HDD Self Test Options  
Run a quick comprehensive self test on hard  
drives in the system that support the test  
features.  
*Video modes vary even within regions. However, NTSC is common in North  
America; PAL, in Europe, Africa, and the Middle East; NTSC-J, in Japan; and  
PAL-M, in Brazil. Other South and Central American regions can use NTSC,  
PAL, or PAL-M.  
2–6  
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Troubleshooting  
2.2 Using Diagnostics for Windows  
When you access Diagnostics for Windows, a scan of all system  
components is displayed on the screen before the diagnostics  
window opens.  
You can display more or less information from anywhere within  
Diagnostics for Windows by selecting Level on the menu bar.  
Diagnostics for Windows is designed to test HP components.  
If non-HP components are tested, the results might be  
inconclusive.  
Obtaining, Saving, or Printing  
Configuration Information  
1. Access Diagnostics for Windows by selecting Start >  
Settings > Control Panel > Diagnostics for Windows.  
2. Select Categories, then select a category from the  
drop-down list.  
To save the information, select File > Save As.  
To print the information, select File > Print.  
3. To close Diagnostics for Windows, select File > Exit.  
Maintenance and Service Guide  
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Troubleshooting  
Obtaining, Saving, or Printing Diagnostic  
Test Information  
1. Access Diagnostics for Windows by selecting Start >  
Settings > Control Panel > Diagnostics for Windows.  
2. Select the Test tab.  
3. In the scroll box, select the category or device you want  
to test.  
4. Select a test type:  
Quick Test—Runs a quick, general test on each device  
in a selected category.  
Complete Test—Performs maximum testing on each  
device in a selected category.  
Custom Test—Performs maximum testing on a selected  
device.  
To run all tests for your selected device, select the  
Check All button.  
To run only the tests you select, select the Uncheck  
All button, then select the check box for each test you  
want to run.  
5. Select a test mode:  
Interactive Mode—Provides maximum control over the  
testing process. You determine whether the test was  
passed or failed. You might be prompted to insert or  
remove devices.  
Unattended Mode—Does not display prompts. If errors  
are found, they are displayed when testing is complete.  
2–8  
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Troubleshooting  
6. Select the Begin Testing button.  
7. Select a tab to view a test report:  
Status tab—Summarizes the tests run, passed, and failed  
during the current testing session.  
Log tab—Lists tests run on the system, the number of  
times each test has run, the number of errors found on  
each test, and the total run time of each test.  
Error tab—Lists all errors found in the notebook with  
the corresponding error codes.  
8. Select a tab to save the report:  
Log tab—Select the Log tab Save button.  
Error tab—Select the Error tab Save button.  
9. Select a tab to print the report:  
Log tab—Select File > Save As, then print the file from  
your folder.  
Maintenance and Service Guide  
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Troubleshooting  
2.3 Troubleshooting Flowcharts  
Table 2-4  
Troubleshooting Flowcharts Overview  
Flowchart Description  
2.1  
Initial troubleshooting  
2.2  
No power, part 1  
2.3  
No power, part 2  
2.4  
No power, part 3  
2.5  
No power, part 4  
2.6  
No video, part 1  
2.7  
No video, part 2  
2.8  
Nonfunctioning expansion base  
No operating system (OS) loading  
No OS loading from hard drive, part 1  
No OS loading from hard drive, part 2  
No OS loading from hard drive, part 3  
No OS loading from diskette drive  
No OS loading from CD- or DVD-ROM drive  
No audio, part 1  
2.9  
2.10  
2.11  
2.12  
2.13  
2.14  
2.15  
2.16  
2.17  
2.18  
2.19  
2.20  
No audio, part 2  
Nonfunctioning device  
Nonfunctioning keyboard  
Nonfunctioning pointing device  
No network or modem connection  
2–10  
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Troubleshooting  
Flowchart 2.1—Initial Troubleshooting  
Begin  
troubleshooting.  
N
Go to  
Is there  
Flowchart 2.2,  
power?  
No Power.  
Y
N
Check  
Beeps,  
LED board,  
LEDs, or error  
messages?  
N
speaker  
connections.  
Go to  
Y
Y
Y
Y
All drives  
working?  
Flowchart 2.17,  
Nonfunctioning  
Device.  
N
N
N
Y
Y
Y
Go to  
Is there video?  
(no boot)  
Flowchart 2.6,  
No Video.  
Go to  
N
N
Flowchart 2.18,  
Nonfunctioning  
Keyboard  
Keyboard/  
pointing  
device  
or Flowchart 2.19,  
Nonfunctioning  
Pointing Device.  
working?  
Go to  
Flowchart 2.9,  
No OS Loading.  
Is the OS  
loading?  
Go to  
Connecting  
to network  
or modem?  
Flowchart 2.20,  
No Network or  
Modem.  
Go to  
Flowchart 2.15,  
No Audio.  
Is there  
sound?  
End  
Maintenance and Service Guide  
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Troubleshooting  
Flowchart 2.2—No Power, Part 1  
No power  
(power LED  
is off).  
Remove from  
expansion base  
(if applicable).  
N
N
N
Go to  
Flowchart 2.3,  
No Power,  
Part 2.  
Power up  
on battery  
power?  
Power up  
on battery  
power?  
*Reset  
power.  
Y
Y
Y
Y
N
Y
Go to  
Flowchart 2.4,  
No Power,  
Part 3.  
Power up  
on AC  
power?  
Power up  
on AC  
power?  
*Reset  
power.  
Power up in  
expansion  
base?  
Done  
*NOTES:  
1. On some models, there is a separate  
reset button.  
N
2. On some models, the notebook can be  
reset using the Standby switch and  
either the lid switch or the main power  
switch.  
1. Reseat the power cables in the  
expansion base and at the AC outlet.  
2. Ensure the AC power source is active.  
3. Ensure that the power strip is working.  
Y
N
Go to  
Power up  
inexpansion  
base?  
Flowchart 2.8,  
Nonfunctioning  
Expansion Base.  
Done  
2–12  
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Troubleshooting  
Flowchart 2.3—No Power, Part 2  
Continued from  
Flowchart 2.2,  
No Power, Part 1.  
Visually check for  
debris in battery  
socket and clean  
if necessary.  
Y
Power on?  
Done  
N
Check battery by  
recharging it,  
moving it to  
another notebook,  
or replacing it.  
N
Replace  
Power on?  
Done  
power supply  
(if applicable).  
Y
N
Go to  
Flowchart 2.4,  
No Power,  
Part 3.  
Power on?  
Done  
Y
Maintenance and Service Guide  
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Troubleshooting  
Flowchart 2.4—No Power, Part 3  
Continued from  
Flowchart 2.3,  
No Power, Part 2.  
Plug directly  
into AC outlet.  
Y
Power LED  
Done  
on?  
N
Reseat AC adapter  
in notebook and  
at power source.  
Y
Power on?  
Done  
N
Y
External  
N
Internal or  
external AC  
adapter?  
Replace external  
AC adapter.  
Try different  
outlet.  
Power outlet  
active?  
N
Y
Internal  
Go to  
Flowchart 2.5,  
No Power,  
Part 4.  
Power on?  
Done  
Replace  
power cord.  
Y
Power on?  
Done  
N
2–14  
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Troubleshooting  
Flowchart 2.5—No Power, Part 4  
Continued from  
Flowchart 2.4,  
No Power, Part 3.  
Open  
notebook.  
Y
Reseat loose  
Loose or  
damaged  
parts?  
components and  
boards and  
replace damaged  
items.  
N
Close  
notebook and  
retest.  
N
Replace the following items (if applicable).  
Check notebook operation after each  
replacement:  
Power on?  
Done  
Y
1. Internal DC-DC converter*  
2. Internal AC adapter  
3. Processor board*  
4. System board*  
*NOTE: Replace these items as a set to  
prevent shorting out among components.  
Maintenance and Service Guide  
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Troubleshooting  
Flowchart 2.6—No Video, Part 1  
No video.  
Expansion  
Base  
*NOTE: To change from internal to  
external display, use the hotkey  
combination.  
Go to  
Flowchart 2.7,  
No Video, Part 2.  
Stand-alone  
or expansion  
base?  
Stand-alone  
Y
Internal or  
external  
display*?  
Adjust  
brightness.  
Video OK?  
Done  
N
Internal  
External  
Press lid  
switch to ensure  
operation.  
A
Adjust  
brightness.  
Y
Y
Video OK?  
Done  
Video OK?  
Done  
N
N
Replace the following one at a time. Test after each replacement.  
1. Cable between notebook and notebook display (if applicable)  
2. Inverter board (if applicable)  
Check for bent  
pins on cable.  
3. Display  
4. System board  
N
N
Replace  
system  
board.  
Try  
another  
display.  
Internal and  
external  
Video OK?  
Done  
video OK?  
Y
Y
Done  
2–16  
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Troubleshooting  
Flowchart 2.7—No Video, Part 2  
Continued from  
Flowchart 2.6,  
No Video, Part 1.  
Remove  
notebook from  
expansion base,  
if connected.  
Adjust  
display  
brightness.  
Check brightness  
of external  
monitor.  
N
Y
Go to “A” in  
Flowchart 2.6,  
No Video, Part 1.  
Video OK?  
Video OK?  
Done  
Y
N
Check that notebook is properly  
seated in expansion base, for  
bent pins on cable, and for  
monitor connection.  
Try another  
external  
monitor.  
Y
Y
Internal  
and external  
video OK?  
Video OK?  
Done  
Done  
N
N
Go to  
Adjust external  
monitor display.  
Flowchart 2.8,  
Nonfunctioning  
Expansion Base.  
Maintenance and Service Guide  
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Troubleshooting  
Flowchart 2.8—Nonfunctioning Expansion Base  
(if applicable)  
Nonfunctioning  
expansion base.  
Reseat power  
cord in expansion  
base and  
power outlet.  
Check voltage  
setting on  
expansion base.  
Reinstall  
notebook into  
expansion base.  
Y
Reset monitor  
cable connector at  
expansion base.  
Expansion  
base  
operating?  
Done  
N
Y
Expansion  
base  
operating?  
Done  
Replace the following expansion base  
components one at a time. Check  
notebook operation after each  
replacement.  
N
1. Power supply  
Remove  
2. I/O board  
notebook, reseat  
all internal parts,  
and replace any  
3. Backplane board  
4. Switch box  
5. Expansion base motor mechanism  
damaged items in  
expansion base.  
2–18  
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Troubleshooting  
Flowchart 2.9—No Operating System (OS) Loading  
No OS  
loading.*  
Reseat power  
cord in expansion  
base and  
power outlet.  
No OS loading from hard drive,  
go to Flowchart 2.10,  
No OS Loading, Hard Drive, Part 1.  
No OS loading from diskette drive,  
go to Flowchart 2.13,  
No OS Loading, Diskette Drive.  
No OS loading from CD- or DVD-ROM drive,  
go to Flowchart 2.14,  
No OS Loading, CD- or DVD-ROM Drive.  
No OS loading from network,  
go to Flowchart 2.20,  
No Network/Modem Connection.  
*NOTE: Before beginning troubleshooting,  
always check cable connections, cable ends,  
and drives for bent or damaged pins.  
Maintenance and Service Guide  
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Troubleshooting  
Flowchart 2.10—No OS Loading, Hard Drive, Part 1  
OS not  
loading from  
hard drive.  
Y
Go to  
Flowchart 2.11,  
Nonsystem  
No OS Loading  
disk message?  
from Hard Drive,  
Part 2.  
N
Reseat  
external  
hard drive.  
Y
OS loading?  
Done  
N
Y
N
Boot  
from  
CD?  
N
Go to  
Boot  
Flowchart 2.13,  
No OS  
from  
Check the Setup  
diskette?  
Loading from  
Diskette Drive.  
utility for correct  
booting order.  
Y
Change boot  
priority through  
the Setup utility  
and reboot.  
N
Boot  
from  
hard drive?  
N
Y
Go to  
Boot  
from  
hard drive?  
Flowchart 2.17,  
Nonfunctioning  
Device.  
Done  
Y
2–20  
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Troubleshooting  
Flowchart 2.11—No OS Loading, Hard Drive, Part 2  
Continued from  
Flowchart 2.10,  
No OS Loading  
from Hard Drive,  
Part 1.  
Reseat  
hard drive.  
N
1. Replace hard  
drive.  
2. Replacesystem  
board.  
CD or  
diskette in  
drive?  
Y
Hard drive  
accessible?  
Done  
Y
N
Remove  
diskette and  
reboot.  
Run FDISK.  
Y
N
N
Boot  
from  
hard drive?  
Create partition,  
then format hard  
drive to bootable  
C:\ prompt.  
Done  
Hard drive  
partitioned?  
N
Y
N
N
Go to  
Flowchart 2.13,  
No OS Loading  
from Diskette  
Drive.  
Boot  
from diskette  
drive?  
Hard drive  
formatted?  
Y
Y
Y
Y
Format hard drive  
and bring to  
a bootable  
C:\ prompt.  
Hard drive  
accessible?  
Notebook  
booted?  
Load OS using  
System Restore  
Done  
CD (if applicable).  
N
Go to  
Go to  
Flowchart 2.12,  
No OS Loading  
from Hard Drive,  
Part 3.  
Flowchart 2.12,  
No OS Loading  
from Hard Drive,  
Part 3.  
Maintenance and Service Guide  
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Troubleshooting  
Flowchart 2.12—No OS Loading, Hard Drive, Part 3  
Continued from  
Flowchart 2.11,  
No OS Loading  
from Hard Drive,  
Part 2.  
N
System  
Install OS  
files on hard  
and reboot.  
drive?  
Y
Y
Y
Y
OS  
Virus  
on hard  
drive?  
Clean virus.  
Done  
loading from  
hard drive?  
N
N
N
Run SCANDISK  
and check for  
bad sectors.  
Replace  
hard drive.  
Diagnostics  
on diskette?  
N
Run diagnostics  
and follow  
recommendations.  
Can bad  
sectors  
be fixed?  
Replace  
hard drive.  
Y
N
Boot from  
hard drive?  
Fix bad  
sectors.  
Replace  
hard drive.  
Y
Done  
2–22  
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Troubleshooting  
Flowchart 2.13—No OS Loading, Diskette Drive  
Y
OS not loading  
from  
diskette drive.  
Reseat  
diskette drive.  
OS  
loading?  
Done  
N
Y
Y
N
N
Y
N
Bootable  
diskette  
in drive?  
Install bootable  
diskette and  
Nonsystem  
disk message?  
reboot notebook.  
N
Y
Check diskette  
for system files.  
Try different  
diskette.  
Go to  
Boot  
from another  
device?  
Flowchart 2.17,  
Nonfunctioning  
Device.  
Y
Y
1. Replace  
Nonsystem  
disk error?  
diskette drive.  
2. Replace system  
board.  
Diskette  
drive enabled  
in the Setup  
utility?  
Enable drive  
and cold boot  
notebook.  
N
N
Y
OS  
loading?  
Done  
Clear CMOS.  
Refer to  
Section 1.2,  
“Clearing a  
Password,” for  
instructions.  
Is diskette  
drive boot  
order  
correct?  
N
Go to  
Change boot  
priority using  
the Setup utility.  
Flowchart 2.17,  
Nonfunctioning  
Device.  
Maintenance and Service Guide  
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Troubleshooting  
Flowchart 2.14—No OS Loading, CD- or  
DVD-ROM Drive  
Y
N
No OS  
loading from  
CD- or  
Install bootable  
disc and  
Bootable  
disc in  
drive?  
Disc  
in drive?  
reboot  
DVD-ROM Drive.  
notebook.  
N
Y
Install  
bootable disc.  
Try another  
bootable disc.  
Y
Boots from  
CD or DVD?  
Done  
N
Y
Boots from  
CD or DVD?  
Reseat  
drive.  
Done  
N
Y
N
Go to  
Booting  
from another  
device?  
Flowchart 2.17,  
Nonfunctioning  
Device.  
Clear CMOS.  
Refer to  
Section 1.2,  
“Clearing a  
Password,” for  
instructions.  
Y
Go to  
Booting  
order  
correct?  
Flowchart 2.17,  
Nonfunctioning  
Device.  
N
Correct boot  
order using  
the Setup utility.  
2–24  
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Troubleshooting  
Flowchart 2.15—No Audio, Part 1  
Y
Turn up audio  
internally or  
externally.  
No audio.  
Audio?  
Done  
N
Y
Y
N
Notebook in  
expansion base  
(if applicable)?  
Go to  
Flowchart 2.16,  
No Audio, Part 2.  
Internal  
audio?  
Undock  
N
Replace the following expansion base  
components one at a time, as applicable.  
Check audio status after each change.  
Go to  
Flowchart 2.16,  
No Audio, Part 2.  
1. Reseat expansion base audio cable.  
2. Replace audio cable.  
3. Replace speaker.  
4. Replace expansion base audio board.  
5. Replace backplane board.  
6. Replace I/O board.  
Y
Go to  
Flowchart 2.17,  
Nonfunctioning  
Device.  
Audio?  
Done  
N
Maintenance and Service Guide  
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Troubleshooting  
Flowchart 2.16—No Audio, Part 2  
Continued from  
Flowchart 2.15,  
No Audio, Part 1.  
N
Audio  
Reload  
audio drivers.  
driver in OS  
configured?  
Y
N
Correct  
drivers for  
application?  
Load drivers and  
set configuration  
in OS.  
Y
Connect to  
external  
speaker.  
N
Y
Replace audio  
board and  
speaker  
Audio?  
Audio?  
Done  
connections  
in notebook  
(if applicable).  
Y
N
1. Replace internal speakers.  
2. Replace audio board (if applicable).  
3. Replace system board.  
2–26  
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Troubleshooting  
Flowchart 2.17—Nonfunctioning Device  
Nonfunctioning  
device.  
Reseat  
device.  
Unplug the nonfunctioning device from  
the notebook and inspect cables and plugs for  
bent or broken pins or other damage.  
Y
Fix or  
replace  
broken item.  
Clear  
CMOS.  
Any physical  
device detected?  
N
Reattach device.  
Close notebook,  
plug in power,  
and reboot.  
Go to  
Flowchart 2.9,  
No OS Loading.  
Replace hard  
drive.  
N
N
Replace NIC.  
If integrated NIC,  
replace system  
board.  
Device  
boots  
properly?  
Device  
boots  
properly?  
Y
Y
Replace diskette  
drive.  
Done  
Done  
Maintenance and Service Guide  
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Troubleshooting  
Flowchart 2.18—Nonfunctioning Keyboard  
Keyboard  
not operating  
properly.  
Connect notebook  
to good external  
keyboard.  
N
External  
device  
works?  
Replace  
system  
board.  
Y
Reseat internal  
keyboard  
connector  
(if applicable).  
N
Replace internal  
keyboard or  
cable.  
OK?  
Y
Y
Done  
OK?  
Done  
N
Replace  
system  
board.  
2–28  
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Troubleshooting  
Flowchart 2.19—Nonfunctioning Pointing Device  
Pointing device  
not operating  
properly.  
Connect notebook  
to good external  
pointing device.  
N
Replace  
system  
board.  
External  
device  
works?  
Y
Reseat internal  
pointing device  
connector  
(if applicable).  
N
Replace internal  
pointing device  
or cable.  
OK?  
Y
Y
Done  
OK?  
Done  
N
Replace  
system  
board.  
Maintenance and Service Guide  
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Troubleshooting  
Flowchart 2.20—No Network/Modem Connection  
No network  
or modem  
connection.  
N
Replace jack  
or have jack  
activated.  
Network  
or modem  
jack active?  
Y
N
Y
Y
Connect  
to nondigital  
line.  
Digital  
line?  
Y
N
Reload  
drivers and  
reconfigure.  
NIC/modem  
configured  
in OS?  
Done  
OK?  
N
Disconnect all  
power from  
the notebook  
and open.  
Replace  
NIC/modem  
(if applicable).  
Y
Reseat  
NIC/modem  
(if applicable).  
OK?  
Done  
N
Replace  
system  
board.  
2–30  
Maintenance and Service Guide  
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3
Illustrated Parts Catalog  
This chapter provides an illustrated parts breakdown and a  
reference for spare part numbers and option part numbers.  
3.1 Serial Number Location  
When ordering parts or requesting information, provide the  
notebook serial number and model number located on the bottom  
of the notebook.  
Serial Number Location  
Maintenance and Service Guide  
3–1  
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Illustrated Parts Catalog  
3.2 Notebook Major Components  
Notebook Major Components  
3–2  
Maintenance and Service Guide  
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Illustrated Parts Catalog  
Table 3-1  
Spare Parts: Notebook Major Components  
Spare Part  
Number  
Item Description  
1
Display assemblies  
17.0-inch, WXGA  
15.4-inch, WXGA  
344894-001  
344893-001  
Miscellaneous Plastics Kit, includes:  
344852-001  
2a  
2b  
2c  
2d  
2e  
2f  
Keyboard cover  
RTC battery  
SD Card slot/infrared module bezel  
Fan cover  
Memory expansion/Mini PCI compartment cover  
Hard drive cover  
Notebook feet (not illustrated)  
3
Keyboards  
France  
French  
Canada  
Germany  
Italy  
344898-051  
344898-121  
Spain  
344898-071  
344898-111  
344898-031  
344898-001  
Switzerland  
United Kingdom  
United States and  
Canada  
344898-041  
344898-061  
4
5
Top cover  
344876-001  
System boards (include the following video controllers and  
video memory)  
NVIDIA GeForce FX Go5000 with  
128-MB video memory  
NVIDIA GeForce FX Go5000 with  
64-MB video memory  
NVIDIA GeForce 4 440 Go with  
64-MB video memory  
344879-001  
344878-001  
344877-001  
6
Heat sink (includes large and small fans and  
344872-001  
346178-001  
thermal paste)  
Thermal Paste Kit  
Maintenance and Service Guide  
3–3  
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Illustrated Parts Catalog  
Notebook Major Components  
3–4  
Maintenance and Service Guide  
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Illustrated Parts Catalog  
Table 3-1  
Spare Parts: Notebook Major Components (Continued)  
Spare Part  
Item Description  
Number  
7
Processors (includes thermal paste)  
Intel Pentium 4 DT with Hyper-Threading  
Technology FSB  
3.2-GHz  
344890-001  
Intel Pentium 4 DT with 800-MHz FSB  
3.2-GHz  
3.0-GHz  
2.8-GHz  
344889-001  
344888-001  
344887-001  
Intel Pentium 4 DT with 533-MHz FSB  
3.06-GHz  
2.8-GHz  
344886-001  
344885-001  
344884-001  
2.66-GHz  
Thermal Paste Kit  
346178-001  
344880-001  
344883-001  
8
SD Card slot/infrared module (includes cable)  
Base enclosure (includes right and left speakers)  
Memory expansion boards, 333-MHz  
9
10  
1024-MB DDR  
512-MB DDR  
256-MB DDR  
324702-001  
324701-001  
324700-001  
11  
Mini PCI communications boards  
Mini PCI 802.11b wireless LAN  
Mini PCI 802.11g wireless LAN  
344864-001  
344863-001  
Maintenance and Service Guide  
3–5  
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Illustrated Parts Catalog  
Notebook Major Components  
3–6  
Maintenance and Service Guide  
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Illustrated Parts Catalog  
Table 3-1  
Spare Parts: Notebook Major Components (Continued)  
Spare Part  
Item Description  
Number  
12  
Hard drives  
80-GB (5400-rpm)  
80-GB (4200-rpm)  
60-GB (5400-rpm)  
60-GB (4200-rpm)  
40-GB (4200-rpm)  
344858-001  
344856-001  
344857-001  
344855-001  
344854-001  
13  
14  
Optical drives  
8X Max DVD-ROM/CD-RW combination drive  
8X Max DVD-ROM drive  
24X Max DVD+RW drive  
344860-001  
344859-001  
344861-001  
Battery pack, 12-cell, 14.8-volt  
342661-001  
344875-001  
344851-001  
Wireless LAN antennae (not illustrated)  
Miscellaneous Cable Kit (not illustrated), includes:  
SD Card slot/infrared module cable  
Display cable  
LED board cable  
Maintenance and Service Guide  
3–7  
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Illustrated Parts Catalog  
3.3 Miscellaneous Plastics  
Kit Components  
Miscellaneous Plastics Kit Components  
Table 3-2  
Miscellaneous Plastics Kit Components  
Spare Part Number 344852-001  
Item Description  
1
2
3
4
5
6
7
Keyboard cover  
Fan cover  
RTC battery  
Memory expansion/Mini PCI compartment cover  
Feet (5)  
Hard drive cover  
SD Card slot/infrared module bezel  
3–8  
Maintenance and Service Guide  
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Illustrated Parts Catalog  
3.4 Miscellaneous Cable Kit  
Components  
Miscellaneous Cable Kit Components  
Table 3-3  
Miscellaneous Cable Kit Components  
Spare Part Number 344851-001  
Item Description  
1
2
3
SD Card slot/infrared module cable  
Display cable  
LED board cable  
Maintenance and Service Guide  
3–9  
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Illustrated Parts Catalog  
3.5 Mass Storage Devices  
Mass Storage Devices  
Table 3-4  
Mass Storage Devices  
Spare Part Number Information  
Spare Part  
Number  
Item Description  
1
Hard drives (include hard drive bezel and frame)  
80-GB (5400-rpm)  
80-GB (4200-rpm)  
60-GB (5400-rpm)  
60-GB (4200-rpm)  
40-GB (4200-rpm)  
344858-001  
344856-001  
344857-001  
344855-001  
344854-001  
2
Optical drives  
8X Max DVD-ROM/CD-RW combination drive  
8X Max DVD-ROM drive  
24X Max DVD+RW drive  
344860-001  
344859-001  
344861-001  
USB v.1.1 diskette drive (not illustrated)  
344897-001  
3–10  
Maintenance and Service Guide  
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Illustrated Parts Catalog  
3.6 Miscellaneous  
Table 3-5  
Spare Parts: Miscellaneous (not illustrated)  
Spare Part  
Description  
Logo Kit  
Number  
347990-001  
344895-001  
120-watt AC adapter with power cord (for use in Canada,  
French Canada, and United States)  
135-watt AC adapter (for use in France, Germany, Italy,  
Spain, Switzerland, and United Kingdom with the  
following power cords)  
346958-001  
Power cords (for use in the following countries with the 135 W AC adapter  
listed above)  
France  
Germany  
Italy  
Spain  
Switzerland  
United Kingdom  
344895-051  
344895-041  
344895-061  
344895-071  
344895-111  
344895-031  
Screw Kit (includes the following screws; refer to  
Appendix C, “Screw Listing,” for more information on  
screw specifications and usage.)  
344850-001  
PM2.5×8.0 screw  
PM2.5×5.0 screw  
PM2.5×4.0 screw  
PM1.5×4.0 screw  
Slotted M1.5×10.0 shoulder  
screw  
HM5.0×9.0 standoffs  
PM1.5×12.0 spring-loaded  
shoulder screw  
Maintenance and Service Guide  
3–11  
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4
Removal and Replacement  
Preliminaries  
This chapter provides essential information for proper and safe  
removal and replacement service.  
4.1 Tools Required  
You will need the following tools to complete the removal and  
replacement procedures:  
Magnetic screwdriver  
Phillips P0 screwdriver  
5.0-mm socket for system board standoffs  
Flat-bladed screwdriver  
Tool kit (includes connector removal tool, loopback plugs,  
and case utility tool)  
Maintenance and Service Guide  
4–1  
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Removal and Replacement Preliminaries  
4.2 Service Considerations  
The following sections include some of the considerations that  
you should keep in mind during disassembly and assembly  
procedures.  
As you remove each subassembly from the notebook, place the  
subassembly (and all accompanying screws) away from the work  
area to prevent damage.  
Plastic Parts  
Using excessive force during disassembly and reassembly can  
damage plastic parts. Use care when handling the plastic parts.  
Apply pressure only at the points designated in the maintenance  
instructions.  
Cables and Connectors  
Cables must be handled with extreme care to avoid damage.  
Apply only the tension required to unseat or seat the cables  
during removal and insertion. Handle cables by the connector  
whenever possible. In all cases, avoid bending, twisting, or  
tearing cables. Ensure that cables are routed in such a way that  
they cannot be caught or snagged by parts being removed or  
replaced. Handle flex cables with extreme care; these cables  
tear easily.  
ÄCAUTION: When servicing the notebook, ensure that cables are  
placed in their proper locations during the reassembly process.  
Improper cable placement can damage the notebook.  
4–2  
Maintenance and Service Guide  
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Removal and Replacement Preliminaries  
4.3 Preventing Damage to  
Removable Drives  
Removable drives are fragile components that must be handled  
with care. To prevent damage to the notebook, damage to a  
removable drive, or loss of information, observe the following  
precautions:  
Before removing or inserting a hard drive, shut down the  
notebook. If you are unsure whether the notebook is off or in  
Hibernation, turn the notebook on, then shut it down.  
Before removing a diskette drive or optical drive, ensure that  
a diskette or disc is not in the drive. Ensure that the optical  
drive tray is closed.  
Before handling a drive, ensure that you are discharged of  
static electricity. While handling a drive, avoid touching the  
connector.  
Handle drives on surfaces that have at least one inch of  
shock-proof foam.  
Avoid dropping drives from any height onto any surface.  
After removing a hard drive, CD-ROM drive, or a diskette  
drive, place it in a static-proof bag.  
Avoid exposing a hard drive to products that have magnetic  
fields, such as monitors or speakers.  
Avoid exposing a drive to temperature extremes or liquids.  
If a drive must be mailed, place the drive in a bubble pack  
mailer or other suitable form of protective packaging and  
label the package, “Fragile: Handle With Care.”  
Maintenance and Service Guide  
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Removal and Replacement Preliminaries  
4.4 Preventing Electrostatic Damage  
Many electronic components are sensitive to electrostatic  
discharge (ESD). Circuitry design and structure determine the  
degree of sensitivity. Networks built into many integrated circuits  
provide some protection, but in many cases, the discharge  
contains enough power to alter device parameters or melt silicon  
junctions.  
A sudden discharge of static electricity from a finger or other  
conductor can destroy static-sensitive devices or microcircuitry.  
Often the spark is neither felt nor heard, but damage occurs.  
An electronic device exposed to electrostatic discharge might not  
be affected at all and can work perfectly throughout a normal  
cycle. Or the device might function normally for a while, then  
degrade in the internal layers, reducing its life expectancy.  
4.5 Packaging and Transporting  
Precautions  
Use the following grounding precautions when packaging and  
transporting equipment:  
To avoid hand contact, transport products in static-safe  
containers, such as tubes, bags, or boxes.  
Protect all electrostatic-sensitive parts and assemblies with  
conductive or approved containers or packaging.  
Keep electrostatic-sensitive parts in their containers until the  
parts arrive at static-free workstations.  
Place items on a grounded surface before removing items  
from their containers.  
Always be properly grounded when touching a sensitive  
component or assembly.  
4–4  
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Removal and Replacement Preliminaries  
Store reusable electrostatic-sensitive parts from assemblies in  
protective packaging or nonconductive foam.  
Use transporters and conveyors made of antistatic belts and  
roller bushings. Ensure that mechanized equipment used for  
moving materials is wired to ground and that proper materials  
are selected to avoid static charging. When grounding is not  
possible, use an ionizer to dissipate electric charges.  
4.6 Workstation Precautions  
Use the following grounding precautions at workstations:  
Cover the workstation with approved static-shielding material  
(refer to Table 4-2).  
Use a wrist strap connected to a properly grounded work  
surface and use properly grounded tools and equipment.  
Use conductive field service tools, such as cutters,  
screwdrivers, and vacuums.  
When using fixtures that must directly contact dissipative  
surfaces, only use fixtures made of static-safe materials.  
Keep the work area free of nonconductive materials, such as  
ordinary plastic assembly aids and Styrofoam.  
Handle electrostatic-sensitive components, parts, and  
assemblies by the case or PCM laminate. Handle these items  
only at static-free workstations.  
Avoid contact with pins, leads, or circuitry.  
Turn off power and input signals before inserting or removing  
connectors or test equipment.  
Maintenance and Service Guide  
4–5  
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Removal and Replacement Preliminaries  
4.7 Grounding Equipment and  
Methods  
Grounding equipment must include either a wrist strap or a foot  
strap at a grounded workstation.  
When seated, wear a wrist strap connected to a grounded  
system. Wrist straps are flexible straps with a minimum of  
one megohm 10% resistance in the ground cords. To  
provide proper ground, wear a strap snugly against the skin  
at all times. On grounded mats with banana-plug connectors,  
use alligator clips to connect a wrist strap.  
When standing, use foot straps and a grounded floor mat.  
Foot straps (heel, toe, or boot straps) can be used at standing  
workstations and are compatible with most types of shoes  
or boots. On conductive floors or dissipative floor mats, use  
foot straps on both feet with a minimum of one megohm  
resistance between the operator and ground. To be effective,  
the conductive strips must be worn in contact with the skin.  
Other grounding equipment recommended for use in preventing  
electrostatic damage includes:  
Antistatic tape  
Antistatic smocks, aprons, and sleeve protectors  
Conductive bins and other assembly or soldering aids  
Nonconductive foam  
Conductive tabletop workstations with ground cords of  
one megohm resistance  
Static-dissipative tables or floor mats with hard ties to  
the ground  
Field service kits  
Static awareness labels  
Material-handling packages  
Nonconductive plastic bags, tubes, or boxes  
4–6  
Maintenance and Service Guide  
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Removal and Replacement Preliminaries  
Metal tote boxes  
Electrostatic voltage levels and protective materials  
Table 4-1 shows how humidity affects the electrostatic voltage  
levels generated by different activities.  
Table 4-1  
Typical Electrostatic Voltage Levels  
Relative Humidity  
Event  
10%  
40%  
55%  
Walking across carpet  
35,000 V  
12,000 V  
6,000 V  
2,000 V  
11,500 V  
14,500 V  
26,500 V  
21,000 V  
15,000 V  
5,000 V  
800 V  
7,500 V  
3,000 V  
400 V  
Walking across vinyl floor  
Motions of bench worker  
Removing DIPS from plastic tube  
Removing DIPS from vinyl tray  
Removing DIPS from Styrofoam  
Removing bubble pack from PCB  
Packing PCBs in foam-lined box  
700 V  
400 V  
4,000 V  
5,000 V  
20,000 V  
11,000 V  
2,000 V  
3,500 V  
7,000 V  
5,000 V  
A product can be degraded by as little as 700 V.  
Table 4-2 lists the shielding protection provided by antistatic bags  
and floor mats.  
Table 4-2  
Static-Shielding Materials  
Material  
Use  
Voltage Protection Level  
Antistatic plastic  
Carbon-loaded plastic  
Metallized laminate  
Bags  
1,500 V  
7,500 V  
5,000 V  
Floor mats  
Floor mats  
Maintenance and Service Guide  
4–7  
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5
Removal and Replacement  
Procedures  
This chapter provides removal and replacement procedures.  
There are 66 screws and standoffs, in seven different sizes, that  
must be removed, replaced, and loosened when servicing the  
notebook. Make special note of each screw size and location  
during removal and replacement.  
Refer to Appendix C, “Screw Listing,” for detailed information  
on screw sizes, locations, and usage.  
Maintenance and Service Guide  
5–1  
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Removal and Replacement Procedures  
5.1 Serial Number  
Report the notebook serial number to HP when requesting  
information or ordering spare parts. The serial number is located  
on the bottom of the notebook.  
Serial Number Location  
5–2  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.2 Disassembly Sequence Chart  
Use the chart below to determine the section number to be  
referenced when removing notebook components.  
Disassembly Sequence Chart  
# of Screws  
Section  
Description  
Removed  
5.3  
Preparing the notebook for disassembly  
Battery pack  
Hard drive  
0
4 loosened  
5.4  
5.5  
5.6  
5.7  
5.8  
Notebook feet  
0
Memory expansion board  
Mini PCI communications board  
Optical drive  
2 loosened  
2 loosened  
2
Keyboard  
8 loosened on fan  
cover,  
2 removed for keyboard  
5.9  
Keyboard cover  
Display assembly  
Top cover  
6
5.10  
5.11  
5.12  
4
13  
System board  
5 screws,  
4 standoffs  
5.13  
5.14  
RTC battery  
0
Heat sink  
Fans  
4 loosened  
6 removed  
5.15  
5.16  
5.17  
Processor  
0
3
3
SD Card slot/infrared module  
Speakers  
Maintenance and Service Guide  
5–3  
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Removal and Replacement Procedures  
5.3 Preparing the Notebook for  
Disassembly  
Perform the following steps before disassembling the notebook:  
1. Turn off the notebook.  
2. Disconnect the AC adapter and all external devices.  
Spare Part Number Information  
Battery pack, 12-cell, 14.8-volt  
342661-001  
3. Remove the battery pack by following these steps:  
a. Turn the notebook upside down with the rear panel  
facing you.  
b. Slide and hold the battery release latch 1 to the left. The  
rear edge of the battery pack releases from the notebook.  
c. Lift the rear edge of the battery pack up and swing it  
forward 2.  
d. Remove the battery pack.  
Removing the Battery Pack  
Reverse the above procedure to install the battery pack.  
5–4  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
Spare Part Number Information  
Hard drives  
80-GB (5400-rpm)  
80-GB (4200-rpm)  
60-GB (5400-rpm)  
60-GB (4200-rpm)  
40-GB (4200-rpm)  
344858-001  
344856-001  
344857-001  
344855-001  
344854-001  
4. Remove the hard drive by following these steps:  
a. Turn the notebook upside down with the rear panel  
facing you.  
b. Loosen the four PM2.5×4.0 screws 1 that secure the hard  
drive cover to the notebook.  
c. Lift the cover straight up 2 to remove it from the  
notebook.  
The hard drive cover is included in the Miscellaneous Plastics  
Kit, spare part number 344852-001.  
Removing the Hard Drive Cover  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
d. Use the Mylar tab 1 to slide the hard drive to the right 2  
to disconnect it from the system board.  
e. Lift the hard drive straight up 3.  
f. Remove the hard drive.  
Removing the Hard Drive  
Reverse the above procedure to install the hard drive.  
5–6  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.4 Notebook Feet  
The notebook feet are adhesive-backed rubber pads. The feet are  
included in the Miscellaneous Plastics Kit, spare part number  
344852-001. The feet attach to the base enclosure as illustrated  
below.  
Replacing the Notebook Feet  
Maintenance and Service Guide  
5–7  
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Removal and Replacement Procedures  
5.5 Memory Expansion Board  
Spare Part Number Information  
1024-MB DDR, 333-MHz  
512-MB DDR, 333-MHz  
256-MB DDR, 333-MHz  
324702-001  
324701-001  
324700-001  
1. Prepare the notebook for disassembly (refer to Section 5.3).  
2. Turn the notebook upside down with the rear panel  
facing you.  
3. Loosen the two PM2.5×4.0 screws 1 that secure the memory  
expansion/Mini PCI compartment cover to the notebook.  
4. Slide the cover forward 2, then lift the cover up 3.  
5. Remove the cover.  
The memory expansion/Mini PCI compartment cover is included  
in the Miscellaneous Plastics Kit, spare part number 344852-001.  
Removing the Memory Expansion/Mini PCI Compartment Cover  
5–8  
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Removal and Replacement Procedures  
6. Spread the retaining tabs 1 that secure the memory  
expansion board to the socket. The board rises up.  
7. Pull the board away from the socket at a 45-degree angle 2.  
Removing a Memory Expansion Board  
Reverse the above procedure to install a memory expansion  
board.  
Maintenance and Service Guide  
5–9  
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Removal and Replacement Procedures  
5.6 Mini PCI Communications Board  
Spare Part Number Information  
Mini PCI 802.11b wireless LAN  
Mini PCI 802.11g wireless LAN  
344864-001  
344863-001  
1. Prepare the notebook for disassembly (Section 5.3).  
2. Remove the memory expansion/Mini PCI communications  
compartment cover (Section 5.5).  
3. Disconnect the two antenna cables 1 and 2 from the Mini  
PCI communications board.  
4. Spread the retaining tabs 3 that secure the Mini PCI  
communications board to the socket. The board rises up.  
5. Pull the board away from the socket at a 45-degree angle 4.  
Removing a Mini PCI Communications Board  
Reverse the above procedure to install a Mini PCI  
communications board.  
5–10  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.7 Optical Drive  
Spare Part Number Information  
8X Max DVD-ROM/CD-RW combination drive  
8X Max DVD-ROM drive  
24X Max DVD+RW drive  
344860-001  
344859-001  
344861-001  
1. Prepare the notebook for disassembly (Section 5.3).  
2. Remove the memory expansion/Mini PCI compartment cover  
(Section 5.5).  
3. Position the notebook so the front panel faces you.  
4. Remove the PM2.5×5.0 screw 1 that secures the optical  
drive in the memory expansion/Mini PCI compartment.  
5. Remove the PM2.5×8.0 screw 2 that secures the optical  
drive in the battery bay.  
6. Push on the back of the optical drive 3 through the opening  
on the left side of the memory expansion/Mini PCI  
compartment.  
7. Remove the optical drive 4.  
Removing the Optical Drive  
Reverse the above procedure to install an optical drive.  
Maintenance and Service Guide  
5–11  
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Removal and Replacement Procedures  
5.8 Keyboard  
Spare Part Number Information  
France  
344898-051  
344898-121  
344898-041  
344898-061  
Spain  
344898-071  
344898-111  
344898-031  
344898-001  
French Canada  
Germany  
Italy  
Switzerland  
United Kingdom  
United States and  
Canada  
1. Prepare the notebook for disassembly (Section 5.3).  
2. Remove the memory expansion/Mini PCI compartment cover  
(Section 5.5).  
3. Turn the notebook upside down with the rear panel  
facing you.  
4. Loosen the eight PM2.5×5.0 screws 1 that secure the fan  
cover to the notebook.  
5. Remove the fan cover 2.  
The fan cover is included in the Miscellaneous Plastics Kit,  
spare part number 344852-001.  
Removing the Fan Cover  
5–12  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
6. Position the notebook so the front panel faces you.  
7. Remove the PM2.5×8.0 screw 1 that secures the keyboard in  
the memory expansion/Mini PCI compartment.  
8. Remove the PM2.5×5.0 screw 2 that secures the keyboard in  
the fan compartment.  
Removing the Keyboard Screws  
Maintenance and Service Guide  
5–13  
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Removal and Replacement Procedures  
9. Turn the notebook right-side up with the front facing you.  
10. Open the computer.  
11. Use a flat-bladed tool to pry forward on the four keyboard  
retaining tabs. The tabs are located above the f1 and f2 keys,  
above the f6 and f7 keys, above the f11 and f12 keys, and above  
the end and pg up keys.  
Releasing the Keyboard  
5–14  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
12. Lift up on the back of the keyboard and swing it forward 1  
until it rests on the palm rest.  
13. Release the zero insertion force (ZIF) connector 2 to which  
the keyboard cable is connected and disconnect the cable 3.  
14. Remove the keyboard.  
Removing the Keyboard  
Reverse the above procedure to install the keyboard.  
Maintenance and Service Guide  
5–15  
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Removal and Replacement Procedures  
5.9 Keyboard Cover  
The keyboard cover is included in the Miscellaneous Plastics Kit,  
spare part number 344852-001.  
1. Prepare the notebook for disassembly (Section 5.3).  
2. Remove the keyboard (Section 5.8).  
3. Turn the notebook upside down with the rear panel  
facing you.  
4. Remove the four PM2.5×8.0 screws 1 that secure the  
keyboard cover to the notebook.  
5. Remove the two PM2.5×8.0 screws 2 that secure the  
keyboard cover to the notebook through the rear panel.  
Removing the Keyboard Cover Screws  
5–16  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
6. Turn the notebook right-side up with the front facing you.  
7. Open the notebook as far as it will open.  
8. Lift up on the left and right sides 1 of the keyboard cover to  
detach it from the notebook.  
9. Lift the keyboard cover up and swing it forward 2 to  
remove it.  
Removing the Keyboard Cover  
Reverse the above procedure to install the keyboard cover.  
Maintenance and Service Guide  
5–17  
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Removal and Replacement Procedures  
5.10 Display Assembly  
Spare Part Number Information  
17.0-inch, WXGA  
15.4-inch, WXGA  
344894-001  
344893-001  
1. Prepare the notebook for disassembly (Section 5.3).  
2. Remove the keyboard (Section 5.8).  
3. Remove the keyboard cover (Section 5.9).  
4. Disconnect the display cable 1 and remove it from the  
retaining clip 2 in the top cover.  
5. Remove the two antenna cables from the hole and routing  
channel in the top cover 3.  
6. Remove the two PM2.5×8.0 screws 4 that secure the display  
assembly to the notebook.  
Removing the Display Assembly Screws  
5–18  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
7. Position the notebook so the rear panel faces you and the  
display is in an upright position.  
8. Remove the two PM2.5×8.0 screws 1 that secure the display  
assembly to the notebook through the rear panel.  
9. Lift the display assembly straight up 2 to remove it.  
Removing the Display Assembly  
Reverse the above procedure to install the display assembly.  
Maintenance and Service Guide  
5–19  
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Removal and Replacement Procedures  
5.11 Top Cover  
Spare Part Number Information  
Top cover  
344876-001  
1. Prepare the notebook for disassembly (Section 5.3) and  
remove the following components:  
Optical drive (Section 5.7)  
Keyboard (Section 5.8)  
Keyboard cover (Section 5.9)  
Display assembly (Section 5.10)  
2. Turn the notebook upside down with the front facing you.  
3. Remove the following:  
1 Two PM2.5×8.0 screws on the notebook front edge  
2 Three PM2.5×5.0 screws in the battery bay  
3 One PM2.5×8.0 screw in the rear/right corner of the  
battery bay  
4 Two PM2.5×5.0 screws in the optical drive bay  
Removing the Top Cover Screws  
5–20  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
4. Turn the notebook right-side up with the front facing you.  
5. Remove the three PM2.5×8.0 screws 1 that secure the top  
cover to the notebook.  
6. Remove the two slotted M1.5×10.0 shoulder screws 2 that  
secure the top cover to the notebook on each side of the  
docking connector.  
Removing the Top Cover Screws (continued)  
Maintenance and Service Guide  
5–21  
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Removal and Replacement Procedures  
7. Disconnect the LED board cable 1 from the system board  
and remove the cable from the clip in the top cover.  
The LED board cable is included in the Miscellaneous Cable Kit,  
spare part number 344851-001. The LED board is included with  
the top cover.  
8. Disconnect the display lid switch module cable 2 from the  
display lid switch module.  
9. Lift the front edge of the top cover 3 until the TouchPad  
cable 4 is accessible.  
10. Disconnect the TouchPad cable from the low insertion force  
(LIF) connector on the system board.  
11. Remove the top cover 5.  
Removing the Top Cover  
Reverse the above procedure to install the top cover.  
5–22  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.12 System Board  
Spare Part Number Information  
NVIDIA GeForce FX Go5000 with 128-MB video memory  
NVIDIA GeForce FX Go5000 with 64-MB video memory  
NVIDIA GeForce 4 440 Go with 64-MB video memory  
344879-001  
344878-001  
344877-001  
When replacing the system board, ensure that the following  
components are removed from the defective system board and  
installed on the replacement system board:  
Memory expansion boards (Section 5.5)  
Mini PCI communications board (Section 5.6)  
Real time clock battery (Section 5.13)  
Heat sink (Section 5.14)  
Processor (Section 5.15)  
1. Prepare the notebook for disassembly (Section 5.3) and  
remove the following components:  
Optical drive (Section 5.7)  
Keyboard (Section 5.8)  
Keyboard cover (Section 5.9)  
Display assembly (Section 5.10)  
Top cover (Section 5.11)  
Maintenance and Service Guide  
5–23  
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Removal and Replacement Procedures  
2. Release the ZIF connector 1 to which the SD Card  
slot/infrared module cable is attached and disconnect the  
cable 2.  
3. Disconnect the right 3 and left 4 speaker cables from the  
system board.  
Disconnecting the SD Card Slot/Infrared Module and Speaker  
Cables from the System Board  
5–24  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
4. Position the notebook so the rear panel faces you.  
5. Remove the six PM2.5×8.0 screws 1 that secure the system  
board to the notebook.  
6. Use a 5.0-mm socket to remove the four HM5.0×9.0  
standoffs 2 that secure the system board to the notebook on  
each side of the parallel and external monitor connectors.  
Removing the System Board Screws and Standoffs  
Maintenance and Service Guide  
5–25  
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Removal and Replacement Procedures  
7. Flex the right side of the base enclosure to the right 1.  
8. Lift the right side of the system board 2 until the connectors  
on the right side of the board clear the base enclosure.  
9. Flex the rear edge of the system board toward you 3.  
10. Lift the rear edge of the system board 4 until the connectors  
on the rear panel of the board clear the base enclosure.  
11. Slide the system board to the right at an angle 5 and  
remove it.  
Removing the System Board  
Reverse the above procedure to install the system board.  
5–26  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.13 RTC Battery  
The RTC battery is included in the Miscellaneous Plastics Kit,  
spare part number 344852-001.  
1. Prepare the notebook for disassembly (Section 5.3) and  
remove the following components:  
Optical drive (Section 5.7)  
Keyboard (Section 5.8)  
Keyboard cover (Section 5.9)  
Display assembly (Section 5.10)  
Top cover (Section 5.11)  
System board (Section 5.12)  
2. Turn the system board upside down with the rear panel  
facing you.  
3. Remove the RTC battery from the socket.  
Removing the RTC Battery  
Reverse the above procedure to install the RTC battery.  
Maintenance and Service Guide  
5–27  
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Removal and Replacement Procedures  
5.14 Heat Sink  
Spare Part Number Information  
Heat sink (includes large and small fans and thermal paste)  
344872-001  
346178-001  
Thermal Paste Kit  
1. Prepare the notebook for disassembly (Section 5.3) and  
remove the following components:  
Optical drive (Section 5.7)  
Keyboard (Section 5.8)  
Keyboard cover (Section 5.9)  
Display assembly (Section 5.10)  
Top cover (Section 5.11)  
System board (Section 5.12)  
2. Turn the system board upside down with the rear panel  
facing you.  
5–28  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
3. Disconnect the fan cables 1 from the system board.  
4. Loosen the four heat sink screws 2.  
5. Remove the heat sink 3.  
Removing the Heat Sink  
Maintenance and Service Guide  
5–29  
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Removal and Replacement Procedures  
Carefully clean any thermal paste residue from the heat sink 1  
and processor surfaces 2 each time you remove the heat sink.  
Apply new thermal paste to both surfaces.  
Thermal paste is included with the replacement heat sink and is  
also available in the Thermal Paste Kit, spare part number  
346178-001.  
Removing the Thermal Paste From the Heat Sink and Processor  
Reverse the above procedure to install the heat sink.  
5–30  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
If it is necessary to remove one or both of the fans from the heat  
sink, follow these steps:  
1. Remove the six PM1.5×4.0 screws 1 that secure the fans to  
the heat sink.  
2. Remove the fans 2.  
Removing the Fans  
Reverse the above procedure to install the fans.  
Maintenance and Service Guide  
5–31  
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Removal and Replacement Procedures  
5.15 Processor  
Spare Part Number Information  
Intel Pentium DT 3.20-GHz with Hyper-Threading  
Technology FSB  
344890-001  
Intel Pentium DT with 800-MHz FSB  
3.20-GHz  
3.00-GHz  
2.80-GHz  
344889-001  
344888-001  
344887-001  
Intel Pentium DT with 533-MHz FSB  
3.06-GHz  
2.80-GHz  
2.66-GHz  
344886-001  
344885-001  
344884-001  
Thermal Paste Kit  
346178-001  
1. Prepare the notebook for disassembly (Section 5.3) and  
remove the following components:  
Optical drive (Section 5.7)  
Keyboard (Section 5.8)  
Keyboard cover (Section 5.9)  
Display assembly (Section 5.10)  
Top cover (Section 5.11)  
System board (Section 5.12)  
Heat sink (Section 5.14)  
5–32  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
2. Slide the processor release lever to the right 1 until it  
disengages from the clip on the back of the processor socket.  
3. Lift the lever up and swing it to the back 2 until it is in an  
upright position.  
4. Lift the processor straight up 3 to remove it.  
Note that the gold triangle 4 on the processor should be aligned  
in the rear right corner when you install the processor.  
Removing the Processor  
Reverse the above procedure to install the processor.  
Maintenance and Service Guide  
5–33  
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Removal and Replacement Procedures  
5.16 SD Card Slot/Infrared Module  
Spare Part Number Information  
SD Card slot/infrared module (includes cable)  
344880-001  
1. Prepare the notebook for disassembly (Section 5.3) and  
remove the following components:  
Optical drive (Section 5.7)  
Keyboard (Section 5.8)  
Keyboard cover (Section 5.9)  
Display assembly (Section 5.10)  
Top cover (Section 5.11)  
System board (Section 5.12)  
5–34  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
2. Disconnect the SD Card slot/infrared module cable 1 from  
the LIF connector on the module.  
The SD Card slot/infrared module cable is included with the  
SD Card slot/infrared module. It is also included in the  
Miscellaneous Cable Kit, spare part number 344851-001.  
3. Remove the three PM2.5×8.0 screws 2 that secure the  
module to the notebook.  
4. Remove the module bezel 3.  
The SD Card slot/infrared module bezel is included in the  
Miscellaneous Plastics Kit, spare part number 344852-001.  
5. Remove the module 4.  
Removing the SD Card Slot/Infrared Module  
Reverse the above procedure to install the SD Card slot/infrared  
module.  
Maintenance and Service Guide  
5–35  
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Removal and Replacement Procedures  
5.17 Speakers  
The left and right speakers are included with the base enclosure,  
spare part number 344883-001.  
1. Prepare the notebook for disassembly (Section 5.3) and  
remove the following components:  
Optical drive (Section 5.7)  
Keyboard (Section 5.8)  
Keyboard cover (Section 5.9)  
Display assembly (Section 5.10)  
Top cover (Section 5.11)  
System board (Section 5.12)  
SD Card slot/infrared module (Section 5.16)  
5–36  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
2. Remove the left speaker from the notebook 1.  
3. Remove the three PM2.5×5.0 screws 2 that secure the right  
speaker to the notebook.  
4. Remove the right speaker 3.  
Removing the Speakers  
Reverse the above procedure to install the speakers.  
Maintenance and Service Guide  
5–37  
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6
Specifications  
This chapter provides physical and performance specifications.  
Table 6-1  
Notebook  
Dimensions  
Height  
Width  
Depth  
56.38 cm  
333.45 cm  
477.62 cm  
1.85 in  
10.94 in  
15.67 in  
Weight (varies by configuration)  
4.22 kg  
Stand-alone power requirements  
9.30 lbs  
Nominal operating  
voltage  
Average operating  
power  
14.4 VDC  
15.8 W  
Peak operating power 38.0 W  
Power in Standby  
mode  
Power in Hibernation  
mode  
< 800 mW  
< 100 mW  
Temperature  
Operating  
Nonoperating  
10°C to 35°C  
-10°C to 60°C  
50°F to 95°F  
14°F to 140°F  
Relative humidity (noncondensing)  
Operating  
Nonoperating  
10% to 90%  
5% to 90%, 38.7°C (101.6°F) maximum wet bulb  
temperature  
Maintenance and Service Guide  
6–1  
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Specifications  
Table 6-1  
Notebook (Continued)  
Altitude (unpressurized)  
Operating (14.7 to  
10.1 psia)  
Nonoperating (14.7 to  
4.4 psia)  
0 to 3,048 m  
0 to 9,144 m  
0 to 10,000 ft  
0 to 30,000 ft  
Shock  
Operating  
Nonoperating  
10 G, 11 ms, half-sine  
60 G, 11 ms, half-sine  
Vibration  
Operating  
0.5 G zero-to-peak, 10 to 500 Hz, 0.25 oct/min  
sweep rate  
Nonoperating  
1.0 G zero-to-peak, 10 to 500 Hz, 0.5 oct/min  
sweep rate  
Applicable product safety standards specify thermal limits for plastic  
surfaces. The notebook operates well within this range of  
temperatures.  
6–2  
Maintenance and Service Guide  
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Specifications  
Table 6-2  
15.4-inch, Wide SXGA+, TFT Display  
Dimensions  
Height  
Width  
Diagonal  
20.7 cm  
33.1 cm  
39.1 cm  
8.1 in  
13.0 in  
15.4 in  
Number of colors  
Contrast ratio  
Brightness  
up to 16.8 million  
200:1  
180 nits typical  
Pixel resolution  
Pitch  
Format  
0.197 × 0.197 mm  
1680 × 1050  
Configuration  
RGB vertical stripe  
Backlight  
Edge lit  
80 × 25  
Character display  
Viewing angle  
+/-65° horizontal, +/-50° vertical typical  
Maintenance and Service Guide  
6–3  
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Specifications  
Table 6-3  
15.4-inch, Wide XGA+, TFT Display  
Dimensions  
Height  
Width  
Diagonal  
20.7 cm  
33.1 cm  
39.1 cm  
8.1 in  
13.0 in  
15.4 in  
Number of colors  
Contrast ratio  
Brightness  
up to 16.8 million  
200:1  
180 nits typical  
Pixel resolution  
Pitch  
Format  
0.259 × 0.259 mm  
1280 × 800  
Configuration  
RGB vertical stripe  
Backlight  
Edge lit  
80 × 25  
Character display  
Viewing angle  
+/-65° horizontal, +/-50° vertical typical  
6–4  
Maintenance and Service Guide  
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Specifications  
Table 6-4  
Hard Drives  
80-GB  
60-GB  
(5400-  
rpm)  
60-GB  
(4200-  
rpm)  
40-GB  
User capacity  
80 GB  
60 GB  
40 GB  
30 GB  
1
per drive  
Dimensions  
Height  
Width  
Weight  
9.5 mm  
70 mm  
99 g  
9.5 mm  
70 mm  
102 g  
9.5 mm  
70 mm  
99 g  
9.5 mm  
70 mm  
99g  
Interface type  
Transfer rate  
ATA-5  
ATA-5  
ATA-5  
ATA-5  
Synchronous  
(maximum)  
Security  
100 MB/  
sec  
100 MB/  
sec  
100 MB/  
sec  
100 MB/  
sec  
ATA security ATA security ATA security ATA security  
Seek times (typical read, including setting)  
Single track  
Average  
Maximum  
3 ms  
13 ms  
24 ms  
3 ms  
13 ms  
24 ms  
3 ms  
13 ms  
24 ms  
3 ms  
13 ms  
24 ms  
2
156,301,488  
4200 rpm  
117,210,240  
5400 rpm  
78,140,160  
4200 rpm  
58,605,120  
4200 rpm  
Logical blocks  
Disk rotational  
speed  
Operating  
temperature  
5°C to 55°C  
(41°F to  
131°F)  
5°C to 55°C  
(41°F to  
131°F)  
5°C to 55°C  
(41°F to  
131°F)  
5°C to 55°C  
(41°F to  
131°F)  
1
1 GB = 1,073,741,824 bytes.  
2
Actual drive specifications may differ slightly.  
Certain restrictions and exclusions apply. Consult the HP Customer Support  
Center for details.  
Maintenance and Service Guide  
6–5  
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Specifications  
Table 6-5  
External AC Adapter  
Weight  
.304 kg  
0.67 lb  
Power supply  
Rated input voltage  
Rated input current  
Rated frequency  
100 to 240 VAC RMS  
1.7 A RMS  
47 to 63 Hz  
Table 6-6  
12-cell, Li-Ion Battery Pack  
Dimensions  
Height  
Width  
Depth  
Weight  
13.4 cm  
9.2 cm  
1.9 cm  
.43 kg  
5.25 in  
3.63 in  
.75 in  
.96 lb  
Energy  
Voltage  
Amp-hour capacity  
Watt-hour capacity  
14.8 V  
4.4 Ah  
64 Wh  
Temperature  
Operating  
Nonoperating  
0 to 60°C  
-20 to 60°C  
32 to 140°F  
-4 to 104°F  
Recharge time  
System in Standby mode  
System on (depending on  
system power  
2 to 3 hours  
2 to 5 hours  
consumption)  
6–6  
Maintenance and Service Guide  
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Specifications  
Table 6-7  
24X DVD/CD-RW Drive  
Applicable disk  
DVD-5, DVD-9, DVD-10  
CD-ROM (Mode 1 and 2)  
CD Digital Audio  
CD-XA ready (Mode 2, Form 1 and 2)  
CD-I ready (Mode 2, Form 1 and 2)  
CD-R (read only)  
CD Plus  
Photo CD (single/multisession)  
CD-Bridge  
Center hole diameter  
Disk diameter  
Disk thickness  
Track pitch  
1.5 cm  
0.59 in  
12 cm, 8 cm  
1.2 mm  
4.72 in, 3.15 in  
0.047 in  
0.74 µm  
Access time  
Random  
< 150 ms  
< 225 ms  
Full stroke  
Audio output level  
Cache buffer  
Line-out, 0.7 Vrms  
128 KB/s  
Data transfer rate  
CD-R (24X)  
CD-RW (10X)  
CD-ROM (24X)  
DVD (8X)  
3600 KB/s (150 KB/s at 1X CD rate)  
1500 KB/s (150 KB/s at 1X CD rate)  
3600 KB/s (150 KB/s at 1X CD rate)  
10,800 KB/s (1352 KB/s at 1X DVD  
rate)  
Multiword DMA mode 2  
Startup time  
16.6 MB/s  
< 15 seconds  
< 6 seconds  
Stop time  
Maintenance and Service Guide  
6–7  
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Specifications  
Table 6-8  
24X CD-RW Drive  
Applicable disk  
DVD-5, DVD-9, DVD-10  
CD-ROM (Mode 1 and 2)  
CD Digital Audio  
CD-XA ready (Mode 2, Form 1 and 2)  
CD-I ready (Mode 2, Form 1 and 2)  
CD-R (read only)  
CD Plus  
Photo CD (single/multisession)  
CD-Bridge  
Center hole diameter  
Disk diameter  
Disk thickness  
Track pitch  
1.5 cm  
0.59 in  
12 cm, 8 cm  
1.2 mm  
4.72 in, 3.15 in  
0.047 in  
0.74 µm  
Access time  
Random  
< 150 ms  
< 225 ms  
Full stroke  
Audio output level  
Cache buffer  
Line-out, 0.7 Vrms  
128 KB/s  
Data transfer rate  
CD-R (24X)  
CD-RW (10X)  
CD-ROM (24X)  
DVD (8X)  
3600 KB/s (150 KB/s at 1X CD rate)  
1500 KB/s (150 KB/s at 1X CD rate)  
3600 KB/s (150 KB/s at 1X CD rate)  
10,800 KB/s (1352 KB/s at 1X DVD  
rate)  
Multiword DMA mode 2  
Startup time  
16.6 MB/s  
< 15 seconds  
< 6 seconds  
Stop time  
6–8  
Maintenance and Service Guide  
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Specifications  
Table 6-9  
8X DVD-ROM Drive  
Applicable disk  
DVD-5, DVD-9, DVD-10  
CD-ROM (Mode 1 and 2)  
CD Digital Audio  
CD-XA ready (Mode 2, Form 1 and 2)  
CD-I ready (Mode 2, Form 1 and 2)  
CD-R (read only)  
CD Plus  
Photo CD (single/multisession)  
CD-Bridge  
Center hole diameter  
Disk diameter  
Disk thickness  
Track pitch  
1.5 cm  
0.59 in  
12 cm, 8 cm  
1.2 mm  
4.72 in, 3.15 in  
0.047 in  
0.74 µm  
Access time  
Random DVD media  
Full stroke DVD media  
Random CD media  
Full stroke CD media  
< 150 ms  
< 225 ms  
< 110 ms  
< 200 ms  
Audio output level  
Cache buffer  
Line-out, 0.7 Vrms  
512 KB/s  
Data transfer rate  
Max 24X CD  
Max 8X DVD  
3600 KB/s (150 KB/s at 1X CD rate)  
10,800 KB/s (1352 KB/s at 1X DVD  
rate)  
Multiword DMA mode 2  
Startup time  
16.6 MB/s  
< 10 seconds  
< 3 seconds  
Stop time  
Maintenance and Service Guide  
6–9  
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Specifications  
Table 6-10  
24X CD-ROM Drive  
Applicable disk  
DVD-5, DVD-9, DVD-10  
CD-ROM (Mode 1 and 2)  
CD Digital Audio  
CD-XA ready (Mode 2, Form 1 and 2)  
CD-I ready (Mode 2, Form 1 and 2)  
CD-R (read only)  
CD Plus  
Photo CD (single/multisession)  
CD-Bridge  
Center hole diameter  
Disk diameter  
Disk thickness  
Track pitch  
1.5 cm  
0.59 in  
12 cm, 8 cm  
1.2 mm  
4.72 in, 3.15 in  
0.047 in  
1.6 µm  
Access time  
Random  
< 150 ms  
< 300 ms  
Full stroke  
Audio output level  
Cache buffer  
Line-out, 0.7 Vrms  
128 KB/s  
Data transfer rate  
Sustained (16X)  
Variable  
Multiword DMA mode 2  
2400 KB/s  
1500 to 3600 KB/s (10X to 24X)  
16.6 MB/s  
Startup time  
Stop time  
< 8 seconds  
< 4 seconds  
6–10  
Maintenance and Service Guide  
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Specifications  
Table 6-11  
System DMA  
Hardware  
DMA  
System  
Function  
DMA0  
Available for audio  
DMA1*  
Entertainment audio  
(default; alternate = DMA0, DMA3, none)  
DMA2*  
DMA3  
Diskette drive  
ECP parallel port LPT1  
(default; alternate = DMA0, none)  
DMA4  
DMA5*  
DMA6  
DMA7  
DMA controller cascading (not available)  
Available for PC Card  
Not assigned  
Not assigned  
*PC Card controller can use DMA 1, 2, or 5.  
Maintenance and Service Guide  
6–11  
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Specifications  
Table 6-12  
System Interrupts  
Hardware System  
IRQ  
Function  
IRQ0  
IRQ1  
IRQ2  
IRQ3  
IRQ4  
IRQ5  
IRQ6  
IRQ7  
IRQ8  
IRQ9  
IRQ10  
IRQ11  
IRQ12  
IRQ13  
IRQ14  
IRQ15  
System timer  
Keyboard controller  
Cascaded  
COM2  
COM1  
Audio (default)*  
Diskette drive  
Parallel port  
Real time clock (RTC)  
Infrared  
System use  
System use  
Internal point stick or external mouse  
Coprocessor (not available to any peripheral)  
IDE interface (hard drive and optical drive)  
System use  
PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10,  
IRQ11, or IRQ15. Either the infrared or the serial port may  
assert IRQ3 or IRQ4.  
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,  
IRQ10, or none.  
6–12  
Maintenance and Service Guide  
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Specifications  
Table 6-13  
System I/O Addresses  
I/O Address  
(hex)  
System Function  
(shipping configuration)  
000 - 00F  
010 - 01F  
020 - 021  
022 - 024  
025 - 03F  
02E - 02F  
040 - 05F  
044 - 05F  
060  
DMA controller no. 1  
Unused  
Interrupt controller no. 1  
Opti chipset configuration registers  
Unused  
87334 “Super I/O” configuration for CPU  
Counter/timer registers  
Unused  
Keyboard controller  
Port B  
061  
062 - 063  
064  
Unused  
Keyboard controller  
Unused  
065 - 06F  
070 - 071  
072 - 07F  
080 - 08F  
090 - 091  
092  
NMI enable/RTC  
Unused  
DMA page registers  
Unused  
Port A  
093 - 09F  
0A0 - 0A1  
Unused  
Interrupt controller no. 2  
Maintenance and Service Guide  
6–13  
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Specifications  
Table 6-13  
System I/O Addresses (Continued)  
I/O Address  
(hex)  
System Function  
(shipping configuration)  
0A2 - 0BF  
0C0 - 0DF  
0E0 - 0EF  
0F0 - 0F1  
0F2 - 0FF  
100 - 16F  
170 - 177  
178 - 1EF  
1F0 - 1F7  
1F8 - 200  
201  
Unused  
DMA controller no. 2  
Unused  
Coprocessor busy clear/reset  
Unused  
Unused  
Secondary fixed disk controller  
Unused  
Primary fixed disk controller  
Unused  
Joystick (decoded in ESS1688)  
Unused  
202 - 21F  
220 - 22F  
230 - 26D  
26E - 26  
Entertainment audio  
Unused  
Unused  
278 - 27F  
280 - 2AB  
2A0 - 2A7  
2A8 - 2E7  
2E8 - 2EF  
Unused  
Unused  
Unused  
Unused  
Reserved serial port  
6–14  
Maintenance and Service Guide  
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Specifications  
Table 6-13  
System I/O Addresses (Continued)  
I/O Address  
(hex)  
System Function  
(shipping configuration)  
2F0 - 2F7  
2F8 - 2FF  
300 - 31F  
320 - 36F  
370 - 377  
378 - 37F  
380 - 387  
388 - 38B  
38C - 3AF  
3B0 - 3BB  
3BC - 3BF  
3C0 - 3DF  
3E0 - 3E1  
3E2 - 3E3  
3E8 - 3EF  
3F0 - 3F7  
3F8 - 3FF  
CF8 - CFB  
CFC - CFF  
Unused  
Infrared port  
Unused  
Unused  
Secondary diskette drive controller  
Parallel port (LPT1/default)  
Unused  
FM synthesizer—OPL3  
Unused  
VGA  
Reserved (parallel port/no EPP support)  
VGA  
PC Card controller in CPU  
Unused  
Internal modem  
“A” diskette controller  
Serial port (COM1/default)  
PCI configuration index register (PCIDIVO-1)  
PCI configuration data register (PCIDIVO-1)  
Maintenance and Service Guide  
6–15  
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Specifications  
Table 6-14  
System Memory Map  
Size  
Memory Address  
System Function  
Base memory  
Video memory  
Video BIOS  
640 KB 00000000-0009FFFF  
128 KB 000A0000-000BFFFF  
48 KB  
000C0000-000CBFFF  
160 KB 000C8000-000E7FFF  
Unused  
64 KB  
15 MB  
58 MB  
58 MB  
2 MB  
000E8000-000FFFFF  
00100000-00FFFFFF  
01000000-047FFFFF  
04800000-07FFFFFF  
08000000-080FFFFF  
08200000-FFFEFFFF  
FFFF0000-FFFFFFFF  
System BIOS  
Extended memory  
Super extended memory  
Unused  
Video memory (direct access)  
Unused  
4 GB  
64 KB  
System BIOS  
6–16  
Maintenance and Service Guide  
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A
Connector Pin Assignments  
Table A-1  
RJ-45 Network Interface  
Pin  
1
Signal  
Pin  
5
Signal  
Transmit +  
Transmit –  
Receive +  
Unused  
Unused  
Receive –  
Unused  
Unused  
2
6
3
7
4
8
Maintenance and Service Guide  
A–1  
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Connector Pin Assignments  
Table A-2  
RJ-11 Modem  
Pin  
1
Signal  
Unused  
Tip  
Pin  
4
Signal  
Unused  
Unused  
Unused  
2
5
3
Ring  
6
Table A-3  
Universal Serial Bus  
Pin  
1
Signal  
+5 VDC  
Data –  
Pin  
3
Signal  
Data +  
2
4
Ground  
A–2  
Maintenance and Service Guide  
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Connector Pin Assignments  
Table A-4  
S-Video  
4
3
2
1
Pin  
1
Signal  
Pin  
Signal  
Ground (Y)  
Ground (C)  
3
4
Y-Luminance (Intensity)  
C-Chrominance (Color)  
2
Table A-5  
External Monitor  
Pin  
1
Signal  
Pin  
9
Signal  
Red analog  
Green analog  
Blue analog  
Not connected  
Ground  
+5 VDC  
2
10  
11  
12  
13  
14  
15  
Ground  
3
Monitor detect  
DDC 2B data  
Horizontal sync  
Vertical sync  
DDC 2B clock  
4
5
6
Ground analog  
Ground analog  
Ground analog  
7
8
Maintenance and Service Guide  
A–3  
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Connector Pin Assignments  
Table A-6  
Audio Line-Out  
Pin  
Signal  
Pin  
Signal  
1
Audio out  
2
Ground  
Table A-7  
Microphone  
Pin  
Signal  
Pin  
Signal  
1
Audio in  
2
Ground  
A–4  
Maintenance and Service Guide  
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Connector Pin Assignments  
Table A-8  
Parallel  
Pin  
1
Signal  
Pin  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
Signal  
Strobe  
Auto linefeed  
Error  
2
Data bit 0  
Data bit 1  
Data bit 2  
Data bit 3  
Data bit 4  
Data bit 5  
Data bit 6  
Data bit 7  
Acknowledge  
Busy  
3
Initialize paper  
Select in  
Ground  
4
5
6
Ground  
7
Ground  
8
Ground  
9
Ground  
10  
11  
12  
13  
Ground  
Ground  
Paper end  
Select  
Ground  
Maintenance and Service Guide  
A–5  
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B
Power Cord Set Requirements  
3-Conductor Power Cord Set  
The wide range input feature of the notebook permits it to operate  
from any line voltage from 100 to 120 or 220 to 240 volts AC.  
The power cord set shipped with the notebook meets the  
requirements for use in the country where the equipment is  
purchased.  
Power cord sets for use in other countries must meet the  
requirements of the country where the notebook is used. For  
more information on power cord set requirements, contact an  
HP authorized reseller or service provider.  
General Requirements  
The requirements listed below are applicable to all countries:  
The length of the power cord set must be at least 1.5 meters  
(5.00 feet) and a maximum of 2.0 meters (6.50 feet).  
All power cord sets must be approved by an acceptable  
accredited agency responsible for evaluation in the country  
where the power cord set will be used.  
The power cord set must have a minimum current capacity of  
10 amps and a nominal voltage rating of 125 or 250 volts AC,  
as required by each country’s power system.  
The appliance coupler must meet the mechanical  
configuration of an EN 60 320/IEC 320 Standard Sheet C13  
connector for mating with the appliance inlet on the back of  
the notebook.  
Maintenance and Service Guide  
B–1  
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Power Cord Set Requirements  
Country-Specific Requirements  
3-Conductor Power Cord Set Requirements  
Applicable Note  
Country  
Australia  
Austria  
Accredited Agency  
EANSW  
OVE  
Number  
1
1
1
2
1
1
1
1
1
3
1
1
1
1
Belgium  
Canada  
Denmark  
Finland  
CEBC  
CSA  
DEMKO  
FIMKO  
UTE  
France  
Germany  
Italy  
VDE  
IMQ  
Japan  
METI  
The Netherlands  
Norway  
KEMA  
NEMKO  
SEMKO  
SEV  
Sweden  
Switzerland  
B–2  
Maintenance and Service Guide  
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Power Cord Set Requirements  
3-Conductor Power Cord Set Requirements (Continued)  
Applicable Note  
Country  
Accredited Agency  
Number  
United Kingdom  
United States  
Notes  
BSI  
UL  
1
2
2
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm  
conductor size. Power cord set fittings (appliance coupler and wall plug)  
must bear the certification mark of the agency responsible for evaluation in  
the country where it will be used.  
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,  
3-conductor. The wall plug must be a 2-pole grounding type with a NEMA  
5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.  
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark  
and registration number in accordance with the Japanese Dentori Law.  
2
The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm  
conductor size. The wall plug must be a 2-pole grounding type with a  
Japanese Industrial Standard C8303 (7 A, 125 V) configuration.  
Maintenance and Service Guide  
B–3  
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C
Screw Listing  
This appendix provides specification and reference information  
for the screws used in the notebook. All screws listed in this  
appendix are available in the Miscellaneous Screw Kit, spare part  
number 344850-001.  
Maintenance and Service Guide  
C–1  
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Screw Listing  
Table C-1  
Phillips PM2.5×4.0 Screw  
Head  
Qty. Length Thread Width  
Color  
mm  
Black  
6
4.0 mm 2.5 mm 5.0 mm  
Where used:  
1 Four screws that secure the hard drive cover to the notebook  
(documented in Section 5.3)  
2 Two screws that secure the memory expansion/Mini PCI compartment cover  
to the notebook (documented in Section 5.5)  
Phillips M2.5×4.0 Screw Locations  
C–2  
Maintenance and Service Guide  
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Screw Listing  
Table C-2  
Phillips PM2.5×5.0 Screw  
Head  
Color  
Qty. Length Thread Width  
mm  
Black  
18  
5.0 mm  
2.5 mm  
5.0 mm  
Where used:  
Eight screws that secure the fan cover to the notebook  
(documented in Section 5.8)  
Phillips M2.5×5.0 Screw Locations  
Maintenance and Service Guide  
C–3  
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Screw Listing  
Table C-2  
Phillips PM2.5×5.0 Screw (Continued)  
Head  
Qty. Length Thread Width  
Color  
mm  
Black  
18 5.0 mm 2.5 mm 5.0 mm  
Where used:  
1 One screw that secures the optical drive to the notebook in the memory  
expansion/Mini PCI compartment (documented in Section 5.7)  
2 One screw that secures the keyboard to the notebook in the heat sink  
compartment (documented in Section 5.8)  
Phillips M2.5×5.0 Screw Locations  
C–4  
Maintenance and Service Guide  
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Screw Listing  
Table C-2  
Phillips PM2.5×5.0 Screw (Continued)  
Head  
Color  
Qty. Length Thread Width  
mm  
Black  
18  
5.0 mm  
2.5 mm  
5.0 mm  
Where used:  
1 Three screws that secure the top cover to the notebook in the battery bay  
(documented in Section 5.11)  
2 Two screws that secure the top cover to the notebook in the optical drive bay  
(documented in Section 5.11)  
Phillips M2.5×5.0 Screw Locations  
Maintenance and Service Guide  
C–5  
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Screw Listing  
Table C-2  
Phillips PM2.5×5.0 Screw (Continued)  
Head  
Qty. Length Thread Width  
Color  
mm  
Black  
18 5.0 mm 2.5 mm 5.0 mm  
Where used:  
Three screws that secure the right speaker to the notebook  
(documented in Section 5.17)  
Phillips M2.5×5.0 Screw Locations  
C–6  
Maintenance and Service Guide  
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Screw Listing  
Table C-3  
Phillips PM2.5×8.0 Screw  
Head  
Color  
Qty. Length Thread Width  
mm  
Black  
26  
8.0 mm  
2.5 mm  
5.0 mm  
Where used:  
1 One screw that secures the optical drive to the notebook in the battery bay  
(documented in Section 5.7)  
2 One screw that secures the keyboard to the notebook in the memory  
expansion/Mini PCI compartment (documented in Section 5.8)  
3 Three screws that secure the top cover to the notebook (two on the front  
edge of the notebook, one in the battery bay (documented in Section 5.11)  
Phillips M2.5×8.0 Screw Locations  
Maintenance and Service Guide  
C–7  
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Screw Listing  
Table C-3  
Phillips PM2.5×8.0 Screw (Continued)  
Head  
Qty. Length Thread Width  
Color  
mm  
Black  
26 8.0 mm 2.5 mm 5.0 mm  
Where used:  
1 Six screws that secure the keyboard cover to the notebook  
(documented in Section 5.9)  
2 Two screws that secure the display assembly to the notebook  
(documented in Section 5.10)  
Phillips M2.5×8.0 Screw Locations  
C–8  
Maintenance and Service Guide  
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Screw Listing  
Table C-3  
Phillips PM2.5×8.0 Screw (Continued)  
Head  
Color  
Qty. Length Thread Width  
mm  
Black  
26  
8.0 mm  
2.5 mm  
5.0 mm  
Where used:  
Two screws that secure the display assembly to the notebook  
(documented in Section 5.10)  
Phillips M2.5×8.0 Screw Location  
Maintenance and Service Guide  
C–9  
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Screw Listing  
Table C-3  
Phillips PM2.5×8.0 Screw (Continued)  
Head  
Qty. Length Thread Width  
Color  
mm  
Black  
26 8.0 mm 2.5 mm 5.0 mm  
Where used:  
Three screws that secure the top cover to the notebook  
(documented in Section 5.11)  
Phillips M2.5×8.0 Screw Locations  
C–10  
Maintenance and Service Guide  
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Screw Listing  
Table C-3  
Phillips PM2.5×8.0 Screw (Continued)  
Head  
Color  
Qty. Length Thread Width  
mm  
Black  
26  
8.0 mm  
2.5 mm  
5.0 mm  
Where used:  
Five screws that secure the system board to the notebook  
(documented in Section 5.12)  
Phillips M2.5×8.0 Screw Location  
Maintenance and Service Guide  
C–11  
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Screw Listing  
Table C-3  
Phillips PM2.5×8.0 Screw (Continued)  
Head  
Qty. Length Thread Width  
Color  
mm  
Black  
26 8.0 mm 2.5 mm 5.0 mm  
Where used:  
Three screws that secure the SD Card slot/infrared module to the notebook  
(documented in Section 5.16)  
Phillips M2.5×8.0 Screw Locations  
C–12  
Maintenance and Service Guide  
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Screw Listing  
Table C-4  
Slotted M1.5×10.0 Shoulder Screw  
Head  
Color  
Qty. Length Thread Width  
mm  
Silver  
2
10.0 mm 1.5 mm  
3.0 mm  
Where used:  
Two screws that secure the top cover to the notebook  
(documented in Section 5.11)  
Slotted M1.5×10.0 Shoulder Screw Locations  
Maintenance and Service Guide  
C–13  
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Screw Listing  
Table C-5  
HM5.0×8.5 Standoff  
Head  
Qty. Length Thread Width  
Color  
mm  
Silver  
4
8.5 mm 2.5 mm 5.0 mm  
Where used:  
Four standoffs that secure the system board to the notebook  
(documented in Section 5.12)  
Phillips M2.5×3.0 Screw Location  
C–14  
Maintenance and Service Guide  
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Screw Listing  
Table C-6  
PM1.5×12.0 Spring-Loaded Shoulder Screw  
Head  
Color  
Qty. Length Thread Width  
mm  
Silver  
4
12.0 mm 1.5 mm  
6.5 mm  
Where used:  
Four screws that secure the heat sink to the system board  
(documented in Section 5.14)  
Phillips M2.5×15.0 Screw Location  
Maintenance and Service Guide  
C–15  
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Screw Listing  
Table C-7  
Phillips PM1.5×4.0 Screw  
Head  
Qty. Length Thread Width  
Color  
mm  
Black  
6
4.0 mm 1.5 mm 3.5 mm  
Where used:  
Six screws that secure the fans to the heat sink (documented in Section 5.14)  
Phillips M1.5×4.0 Screw Locations  
C–16  
Maintenance and Service Guide  
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1394 connector 1–11  
C
4–2  
A
AC adapter  
caps lock key 1–13  
caps lock light 1–15  
CD-ROM drive  
6–8  
spare part numbers 3–11  
specifications 6–6  
applications key 1–13  
audio line-out jack  
location 1–11  
pin assignments A–4  
audio troubleshooting 2–25  
B
bottom 1–16  
base enclosure, spare part  
number 3–5  
left side 1–10  
top 1–14  
battery bay 1–17  
battery light 1–9  
battery pack  
removal 5–4  
spare part number 3–7, 5–4  
specifications 6–6  
battery release latch 1–17  
Bluethumb wireless LAN,  
spare part number 3–5  
bottom components 1–16  
Computer Setup  
Advanced Menu 2–5  
File Menu 2–3  
overview 2–1  
Security Menu 2–4  
Maintenance and Service Guide  
Index–1  
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Index  
connector pin assignments  
audio line-out jack A–4  
external monitor connector  
A–3  
drives, preventing damage 4–3  
DVD/CD-RW drive  
DVD-ROM drive  
microphone jack A–4  
modem jack A–2  
monitor connector A–3  
network jack A–1  
RJ-11 telephone jack A–2  
RJ-45 network jack A–1  
S-Video connector A–3  
UniversalSerialBus(USB)  
connector A–2  
E
4–7  
expansion base,  
location 1–11  
connectors, service  
considerations 4–2  
cursor control keys 1–13  
D
design overview 1–18  
diagnostics  
F
f1 through f12 function keys  
fan compartment 1–17  
fan cover  
removal 5–12  
features 1–4  
2–7  
test information 2–8  
Diagnostics for Windows 2–1,  
2–7  
digital Media slot 1–9  
disassembly sequence chart  
5–3  
diskette drive  
locations 5–7  
fn key 1–13  
OS loading problems 2–23  
spare part number 3–10  
display assembly  
removal 5–18  
front components 1–8  
G
spare part numbers 3–3,  
5–18  
grounding equipment and  
methods 4–6  
specifications 6–3, 6–4  
Index–2  
Maintenance and Service Guide  
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Index  
H
L
hard drive  
LED board cable  
illustrated 3–10  
OS loading problems 2–20  
removal 5–5  
spare part numbers 3–7,  
3–10, 5–5  
specifications 6–5  
hard drive bay 1–17  
hard drive cover  
illustrated 3–8  
left side components 1–10  
3–11  
mass storage devices, spare  
part numbers 3–10  
removal 5–8  
removal 5–5  
heat sink  
removal 5–28  
spare part number 3–3,  
5–28  
spare part numbers 3–5  
memory expansion/Mini PCI  
compartment cover  
I
I/O address specifications  
6–13  
infrared port 1–9  
removal 5–8  
interrupt specifications 6–12  
6–16  
microphone jack  
K
keyboard  
components 1–12  
removal 5–12  
spare part numbers 3–3,  
5–12  
Microsoft logo key 1–13  
Mini PCI communications  
board  
troubleshooting 2–28  
keyboard cover  
illustrated 3–8  
removal 5–16  
keypad keys 1–13  
removal 5–10  
spare part numbers 3–5  
Miscellaneous Cable Kit  
components 3–7, 3–9  
spare part number 3–7, 3–9  
Maintenance and Service Guide  
Index–3  
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Index  
Miscellaneous Plastics Kit  
components 3–3, 3–8  
spare part number 3–3, 3–8  
models 1–2  
P
modem  
password, clearing 1–6  
PC Card eject button 1–9  
PC Card slot 1–9  
picture button 1–15  
plastic parts 4–2  
jack, pin assignments A–2  
troubleshooting 2–30  
monitor connector  
location 1–11  
pin assignments A–3  
mute button 1–15  
mute light 1–15  
troubleshooting 2–29  
power cord, spare part  
power light 1–9  
power management features  
1–7  
N
network jack, pin assignments  
A–1  
network, troubleshooting 2–30  
nonfunctioning device,  
troubleshooting 2–18, 2–27  
notebook feet  
illustrated 3–8  
locations 5–7  
notebook specifications 6–1  
num lock light 1–15  
power, troubleshooting 2–12  
power/Standby light 1–9, 1–14  
O
operating system loading,  
troubleshooting 2–19  
optical drive  
real time clock (RTC) battery  
illustrated 3–8  
illustrated 3–10  
location 1–9  
OS loading problems 2–24  
removal 5–11  
spare part numbers 3–7,  
3–10  
removal 5–27  
rear panel components 1–10  
removal  
preliminaries 4–1  
procedures 5–1  
Index–4  
Maintenance and Service Guide  
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Index  
replacement  
preliminaries 4–1  
procedures 5–1  
right side components 1–8,  
1–10  
RJ-11 telephone jack  
location 1–10  
pin assignments A–2  
RJ-45 network jack  
location 1–10  
CD-RW drive 6–8  
DVD-ROM drive 6–9  
hard drive 6–5  
I/O addresses 6–13  
memory map 6–16  
pin assignments A–1  
static shielding materials 4–7  
location 1–10  
pin assignments A–3  
system board  
system board  
removal 5–23  
S
Screw Kit, spare part number  
3–11  
SD Card slot/infrared module  
removal 5–34  
spare part number 3–5,  
5–34  
SD Card slot/infrared module  
bezel  
illustrated 3–8  
removal 5–35  
SD Card slot/infrared module  
cable  
T
tools required 4–1  
top cover  
disconnecting 5–24  
illustrated 3–9  
security cable slot 1–10  
serial number 3–1, 5–2  
service considerations 4–2  
speaker, removal 5–36  
speakers  
5–20  
TouchPad 1–15  
TouchPad buttons 1–15  
TouchPad light 1–15  
TouchPad on/off button 1–15  
TouchPad scroll zones 1–15  
transporting precautions 4–4  
location 1–9  
specifications  
AC adapter 6–6  
battery pack 6–6  
Maintenance and Service Guide  
Index–5  
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Index  
troubleshooting  
audio 2–25  
U
Computer Setup 2–2  
Diagnostics for Windows  
2–7  
expansion base 2–18  
flowcharts 2–10  
keyboard 2–28  
modem 2–30  
network 2–30  
nonfunctioning device  
2–18, 2–27  
location 1–10  
universal serial bus (USB)  
V
volume buttons 1–14  
operating system loading  
W
2–19  
overview 2–1  
wireless LAN antennae, spare  
part number 3–7  
wireless LAN, spare part  
numbers 3–5  
pointing device 2–29  
power 2–12  
video 2–16  
wireless on/off button 1–15  
wireless on/off light 1–15  
workstation precautions 4–5  
Index–6  
Maintenance and Service Guide  
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