HP Hewlett Packard Computer Drive ESL E User Manual

User’s Guide  
hp StorageWorks  
ESL E-Series Tape Library  
Second Edition (May 2004)  
Part Number: 350799-002  
This guide describes procedures for operating, relocating, and troubleshooting the HP  
StorageWorks ESL E-Series Tape Library.  
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Related documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Document conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Text symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Equipment symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Library components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Library cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Front panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Back panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Operator control panel (OCP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Library robotics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Tape drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Cleaning cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Ultrium 460 and 460-FC tape drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
SDLT 320 tape drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Tape cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Ultrium 460 tape cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
SDLT 320 tape cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Load ports and magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Card cage and controllers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
e2400-160 FC and e2400-FC 2G interface controllers . . . . . . . . . . . . . . . . . . . . . . . 28  
Reset button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
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Contents  
Power indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Serial port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Ethernet port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
External FC ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
SCSI buses (e2400-160 FC interface controller only) . . . . . . . . . . . . . . . . . . . . 31  
Internal FC ports (e2400-FC 2G interface controller only) . . . . . . . . . . . . . . . . 31  
Taking ESD precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Preparing tape cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
Labeling tape cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
Ultrium bar code labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
SDLT bar code labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
Media label identifiers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52  
Setting the write-protect switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53  
Write-protecting Ultrium tape cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53  
Write-protecting SDLT tape cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54  
Inserting tape cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
Closing the cabinet doors and access panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56  
Powering the library on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58  
Powering on the library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58  
Placing the library on-line or off-line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58  
Powering off the library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59  
Using the OCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
Home screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
OCP buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
OCP components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61  
Menu screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62  
Viewing library information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63  
Viewing cabinet information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64  
Viewing and editing setup information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65  
Load Ports screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
Operations screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69  
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Contents  
Start-up problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76  
OCP problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77  
Robotics problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78  
Operating problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80  
Tape drive problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82  
Interface Manager card problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83  
FC interface controller problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88  
LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88  
Basic troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89  
Verifying SCSI bus configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90  
Verifying FC port connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90  
Verifying FC and SCSI devices in Windows NT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91  
Verifying the interface controller configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91  
Verifying devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91  
Verifying the host configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92  
Verifying HBA device driver information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92  
Cleaning Ultrium tape drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95  
Checking the new installation site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104  
Preparing the library for relocation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105  
Removing tape cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105  
Installing shipping restraints and packing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106  
Disconnecting library cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113  
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Contents  
FCC statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119  
BSMI statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120  
Japan statement (VCCI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121  
Industry Canada (digital apparatus) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122  
CISPR-22 WARNING! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122  
ACHTUNG!. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122  
ATTENTION! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122  
Notice for USA and CANADA only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123  
ATTENTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123  
REMARQUE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123  
Laser statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124  
Class 1 laser product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124  
Laser klasse 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124  
Appareil à laser de classe 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124  
Producto láser de clase 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124  
Luokan 1 laserlaite. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125  
Battery statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126  
LET OP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126  
VAROITUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126  
ACHTUNG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126  
D Sense Data Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129  
E
Warning events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146  
Critical events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148  
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159  
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About this  
Guide  
This user’s guide provides information to help you:  
About this Guide  
Operate the tape librarAyb. out this Guide  
“About this Guide” topics include:  
Related documentation, page 8  
Conventions, page 9  
Getting help, page 13  
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About this Guide  
Related documentation  
In addition to this guide, HP provides corresponding information:  
HP StorageWorks ESL E-Series Tape Library Site Survey  
HP StorageWorks ESL E-Series Unpacking and Installation Guide  
HP StorageWorks ESL E-Series Tape Library Service Manual  
8
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About this Guide  
Conventions  
Conventions consist of the following:  
Document conventions  
Text symbols  
Equipment symbols  
Document conventions  
This document follows the conventions in Table 1.  
Table 1: Document conventions  
Convention  
Blue text: Figure 1  
Bold  
Element  
Cross-reference links  
Menu items, buttons, and key, tab, and  
box names  
Italics  
Text emphasis and document titles in  
body text  
Monospace font  
User input, commands, code, file and  
directory names, and system responses  
(output and messages)  
Monospace, italic font  
Command-line and code variables  
Web site addresses  
Blue underlined sans serif font text  
(
http://www.hp.com)  
Text symbols  
The following symbols may be found in the text of this guide. They have the  
following meanings:  
WARNING: Text set off in this manner indicates that failure to follow  
directions in the warning could result in bodily harm or death.  
Caution: Text set off in this manner indicates that failure to follow directions  
could result in damage to equipment or data.  
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About this Guide  
Tip: Text in a tip provides additional help to readers by providing nonessential or  
optional techniques, procedures, or shortcuts.  
Note: Text set off in this manner presents commentary, sidelights, or interesting points  
of information.  
Equipment symbols  
The following equipment symbols may be found on hardware for which this guide  
pertains. They have the following meanings:  
Any enclosed surface or area of the equipment marked with these  
symbols indicates the presence of electrical shock hazards. Enclosed  
area contains no operator serviceable parts.  
WARNING: To reduce the risk of personal injury from electrical shock  
hazards, do not open this enclosure.  
Any RJ-45 receptacle marked with these symbols indicates a network  
interface connection.  
WARNING: To reduce the risk of electrical shock, fire, or damage to the  
equipment, do not plug telephone or telecommunications connectors  
into this receptacle.  
Any surface or area of the equipment marked with these symbols  
indicates the presence of a hot surface or hot component. Contact with  
this surface could result in injury.  
WARNING: To reduce the risk of personal injury from a hot component,  
allow the surface to cool before touching.  
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About this Guide  
Power supplies or systems marked with these symbols indicate the  
presence of multiple sources of power.  
WARNING: To reduce the risk of personal injury from electrical  
shock, remove all power cords to completely disconnect power  
from the power supplies and systems.  
Any product or assembly marked with these symbols indicates that the  
component exceeds the recommended weight for one individual to  
handle safely.  
WARNING: To reduce the risk of personal injury or damage to the  
equipment, observe local occupational health and safety requirements  
and guidelines for manually handling material.  
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About this Guide  
Rack stability  
Rack stability protects personnel and equipment.  
WARNING: To reduce the risk of personal injury or damage to the  
equipment, be sure that:  
The leveling jacks are extended to the floor.  
The full weight of the rack rests on the leveling jacks.  
In single rack installations, the stabilizing feet are attached to the rack.  
In multiple rack installations, the racks are coupled.  
Only one rack component is extended at any time. A rack may become  
unstable if more than one rack component is extended for any reason.  
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About this Guide  
Getting help  
If you still have a question after reading this guide, contact an HP authorized  
service provider or access our ESL E-series web site:  
.
HP technical support  
Telephone numbers for worldwide technical support are listed on the following  
HP web site: http://www.hp.com/support/. From this web site, select the country  
of origin.  
Note: For continuous quality improvement, calls may be recorded or monitored.  
Be sure to have the following information available before calling:  
Technical support registration number (if applicable)  
Product serial numbers  
Product model names and numbers  
Applicable error messages  
Operating system type and revision level  
Detailed, specific questions  
HP storage web site  
The HP web site has the latest information on this product, as well as the latest  
storage.html. From this web site, select the appropriate product or solution.  
HP authorized reseller  
For the name of your nearest HP authorized reseller:  
In the United States, call 1-800-345-1518  
Elsewhere, see the HP web site for locations and telephone numbers:  
.
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About this Guide  
14  
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Library Overview  
1
This chapter describes both the ESL E-Series tape library and its components. The  
chapter consists of:  
Library components, page 16  
Library storage locations and slot numbering, page 35  
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Library Overview  
Library components  
The ESL E-Series tape library consists of the following major components:  
Tape drives, page 22  
Load ports and magazines, page 26  
Card cage and controllers, page 28  
Interface Manager card, page 32  
Library cabinet  
The cabinet houses all library components, including:  
Media picker  
Storage bins  
Control electronics  
Power supply and distribution equipment  
Tape drives  
Card cage with Fibre Channel (FC) interface controllers and robotics  
controller  
Interface Manager card  
You can access these components through the front and back doors of the library  
cabinet.  
Front panel  
The front of the library cabinet (see Figure 1) provides the following:  
The front doors provide easy access to the media picker and the storage array.  
The viewing window makes it possible to visually monitor library operations.  
An Operator Control Panel (OCP) in the center of the door enables you to  
monitor and control library operations.  
Two configurable load ports allow easy insertion of cartridges without  
opening the library door.  
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3
1
4
5
2
6
1
2
3
Viewing windows  
Left load port  
OCP  
4
5
6
Laptop tray in closed position  
Right load port  
Ventilation and air filters  
Figure 1: Library cabinet - front view  
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Library Overview  
Back panel  
The back of the library cabinet (see Figure 2) provides easy access to:  
Cooling fans  
Power, control, and data interfaces  
Tape drives  
Tape drive communication (cluster controller card and Interface Manager  
card)  
Card cage with FC interface controllers and a robotics controller card  
L N K  
A C T /  
C H A N N E L L N K  
F I B R E A C T /  
C H A N N E L  
F I B R E  
S E R I A L  
P W R  
E T H E R N E T  
0
T
O
P
R
1
T
P O R  
L N K  
A C T /  
C H A N N E L L N K  
F I B R E A C T /  
C H A N N E L  
F I B R E  
S E R I A L  
P W R  
E T H E R N E T  
0
T
O
P
R
1
T
P O R  
L N K  
A C T /  
C H A N N E L L N K  
F I B R E A C T /  
C H A N N E L  
F I B R E  
S E R I A L  
P W R  
E T H E R N E T  
0
T
O
P
R
1
T
P O R  
2
L N K  
A C T /  
C H A N N E L L N K  
F I B R E A C T /  
C H A N N E L  
F I B R E  
S E R I A L  
P W R  
E T H E R N E T  
0
T
O
P
R
1
T
P O R  
1
L N K  
A C T /  
C H A N N E L L N K  
F I B R E A C T /  
C H A N N E L  
F I B R E  
S E R I A L  
P W R  
Power supplies  
(2 per drive cluster)  
E T H E R N E T  
0
T
O
P
R
1
T
P O R  
Tape drives  
(4 drives per cluster)  
3
L N K  
C H A N N E L L N K  
F I B R E A C T /  
C H A N N E L  
F I B R E  
S E R I A L  
A C T /  
P W R  
E T H E R N E T  
0
T
O
P
R
1
T
P O R  
2
Clus  
5
4
Tape drive comm7unication  
6
(1 per drive cluster)  
4
4
Cooling fans (1 per drive and 1 per card  
cage)  
Cluster 0  
Cluster controller card (1 per drive cluster)  
1
2
Card cage  
Power supplies (2 per drive cluster and 2  
per card cage)  
5
6
7
3
Tape drives (up to 4 per drive cluster)  
Figure 2: Library cabinet - back panels  
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Library Overview  
Operator control panel (OCP)  
The OCP features a menu system for determining library status, configuring the  
library, and performing certain diagnostic functions (see Figure 3).  
1
2
1
OCP buttons  
2
Green LED  
Figure 3: OCP initial screen  
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The OCP consists of the following features (see Table 2):  
Table 2: OCP features  
Feature  
Description  
OCP  
The OCP displays library status information and allows you to  
access the library menus. These menus allow you to view or  
change the library settings, run demonstration programs, or  
run diagnostic tests.  
The OCP is discussed in “Using the OCP” on page 60.  
OCP buttons  
Use these buttons in combination with the OCP to scroll through  
screens and select options or commands. The functionality of  
these buttons changes depending on the currently displayed  
GUI screen.  
LED indicator The green LED lights when the library is fully operational and  
ready to accept host commands. It flashes while the library is  
transitioning from a READY state to a NOT READY state. The  
library will not be READY during power-on self-tests, when  
magazines are being released, or during access to certain  
menu items.  
Note: You can also perform diagnostics using HP StorageWorks Library and Tape  
Tools (L&TT), available from http://www.hp.com/support/tapetools. Additionally, you can  
configure the library and monitor library status using HP StorageWorks Command  
View ESL that shipped with your product. For support information, visit  
.
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Library Overview  
Library robotics  
The library robotics consists of the main components identified in Figure 4.  
1
2
1
Picker assembly  
2
Vertical motor  
Figure 4: Library robotics  
The vertical and horizontal motors move the library robotics into position to pick  
and place tape cartridges, and rotates the optical scanner 180° to allow the library  
robotics to pass cartridges between the side storage bins and the back storage bins  
or tape drives. The extension axis assembly extends the library robotics forward to  
make contact with the desired cartridge and then retracts the library robotics to  
remove the cartridge from a bin or drive.  
The library robotics includes the optical scanner that reads bar code labels (7  
characters for Super Digital Linear Tape (SDLT) and 8 characters for Ultrium).  
The scanner is used to maintain an inventory of the tape cartridges within the  
library. A full inventory occurs automatically whenever the library is powered on  
or when the doors have been opened. An inventory of just the load ports occurs  
when the load ports have been opened. Inventories can also be initiated from the  
host computer.  
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Although the library does not require tape cartridges to have bar code labels,  
properly labeled tape cartridges and full storage bins speed up the inventory  
process and greatly improved media management.  
Tape drives  
The ESL E-Series tape library can hold up to 24 Ultrium 460, Ultrium 460-FC, or  
SDLT 320 tape drives. When fewer than 24 drives are installed in the library, the  
tape drives must occupy consecutive drive clusters, beginning with drive cluster 0  
(see Figure 2 on page 18).  
Caution: It is critical to ensure that the media you use matches the format of  
your tape drive. Cleaning cartridges and formatted data cartridges are unique  
for each drive technology. Damage may occur if inappropriate media is used  
in tape drives.  
Tape cartridges and cleaning cartridges are not included with the library, and must  
be ordered in addition to the library.  
Cleaning cartridges  
Note: By default, Autoclean is disabled. Ensure your application software supports this  
feature before enabling it.  
If a drive experiences read/write errors when the Autoclean function is enabled,  
the library issues an error message stating that drive cleaning is required. Without  
user intervention, the media picker replaces the data cartridge with a cleaning  
cartridge. When the cleaning procedure finishes, the media picker returns the data  
cartridge to the drive.  
Note: Ultrium cleaning cartridges have a 50-use limit, while SDLT cleaning cartridges  
have a 20-use limit. Once a cleaning cartridge has reached its use limit it must be  
replaced. If the drive continues to request cleaning after a cleaning cartridge has been  
loaded, replace the cleaning cartridge with a new one.  
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Library Overview  
Ultrium 460 and 460-FC tape drives  
The Ultrium tape drive is a high-performance streaming tape drive that uses  
Linear Tape-Open (LTO) technology. An Ultrium 460 or 460-FC tape drive is  
capable of storing up to 200 GB (native) of data per cartridge, and has a sustained  
data transfer rate of 30 MBps (108 GBph) (native). Access the HP StorageWorks  
Ultrium Tape Drive User’s Guide from http://www.hp.com/support for more  
information about its features and capabilities.  
SDLT 320 tape drives  
The SDLT 320 tape drive is a high-capacity, high-performance streaming tape  
drive that uses Laser Guided Magnetic Recording (LGMR) technology to  
maximize the amount of data that can be stored on a tape. An SDLT 320 tape drive  
is capable of storing up to 160 GB (native) of data per cartridge and has a  
sustained data transfer rate of 16 MBps (57.6 GBph). Access the HP  
StorageWorks SDLT Tape Drive Reference Guide from  
http://www.hp.com/support for more information about its features and  
capabilities.  
Tape cartridges  
Note: Tape cartridges are not included in the purchase of a tape library. Purchase tape  
cartridges separately.  
Ultrium 460 tape cartridges  
Ultrium 460 and 460-FC tape drives both use the Ultrium 460 tape cartridges.  
Note: In addition to the information provided in this manual, refer to the  
documentation provided with your media for more information.  
Caution: Ultrium tape drives require special cleaning cartridges and data  
cartridges formatted specifically for HP Ultrium. To avoid damage to your tape  
drive, it is critical to use appropriate cleaning cartridges and properly  
formatted data cartridges.  
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Library Overview  
Approved media has the Ultrium format trademark, which indicates the media has  
passed Ultrium format compliance testing (see Figure 5).  
Figure 5: HP Ultrium format trademark  
For best results, always use HP branded media and bar code labels. The following  
tape cartridges and label packs are approved for the library’s Ultrium tape drives  
(capacity listed assumes 2:1 compression):  
HP Ultrium data cartridge:  
— C7972A (400 GB, Ultrium 460)  
— C7971A (200 GB, Ultrium 230)  
HP Ultrium 460 prelabeled data cartridge:  
— C7972L (400 GB, Europe Only, Ultrium 460)  
— C7972AL (400 GB, Americas Only, Ultrium 460)  
— C7971L (200GB, Europe Only, Ultrium 230)  
— C7971AL (200 GB, Americas Only, Ultrium 230)  
HP Ultrium bar code label pack:  
— Q2002A (Ultrium 460)  
— Q2001A (Ultrium 230)  
HP Ultrium universal cleaning cartridge:  
— C7978A  
Caution: Do not bulk erase Ultrium formatted cartridges. This destroys  
prerecorded servo information and makes the cartridge unusable.  
Always visually inspect your tape cartridges when loading or removing them from  
your tape library. Taking a few minutes to check the condition of your cartridges  
lowers the risk of repeated failures and helps ensure uninterrupted backup.  
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Library Overview  
Caution: Always discard damaged tape cartridges. If a defective tape  
cartridge is loaded into a tape drive, it may damage the drive, potentially  
requiring drive replacement.  
Note: For information on ordering tape cartridges and bar code labels, refer to the  
ordering sheet that shipped with your library. You can also access this information at  
SDLT 320 tape cartridges  
Note: In addition to the information provided in this manual, refer to the  
documentation provided with your media for more information.  
The following tape cartridges and label packs are approved for the library’s SDLT  
tape drives (capacity listed assumes 2:1 compression):  
HP SDLT Data Cartridge:  
— C7980A (220-320 GB)  
HP SDLT Prelabeled Data Cartridge:  
— C7980L (220-320 GB, Europe Only)  
— C7980AL (220-320 GB, Americas Only)  
HP SDLT Cleaning Cartridge:  
— C7982A  
HP SDLT Bar Code Label Pack:  
— Q2003A  
Caution: SDLT tape drives require special cleaning cartridges and data  
cartridges formatted specifically for SDLT. To avoid damage to your tape drive,  
it is critical to use appropriate cleaning cartridges, and properly formatted  
data cartridges. Do not use DLT Tape I, DLT Tape II, DLT Tape III, or DLT Tape  
IIIXT data cartridges, or DLT cleaning cartridges with SDLT tape drives.  
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Library Overview  
Make it a practice to visually inspect your tape cartridges when loading or  
removing them from your tape library. Taking a few minutes to check the  
condition of your cartridges will lower the risk of repeated failures and help  
ensure uninterrupted backup.  
Caution: Always discard damaged tape cartridges. If a defective tape  
cartridge is loaded into a tape drive it may damage the drive, potentially  
requiring drive replacement.  
Note: For information on ordering tape cartridges and bar code labels, refer to the  
ordering sheet that shipped with your library.  
The load ports are mechanical devices in the front panel of the library that enable  
you to import or export tape cartridges to and from the library via three tape  
cartridge magazines without interrupting library operations.  
There are 2 tape cartridge magazines in the left load port, and 4 in the right (see  
Figure 6). The number of tape cartridges in these magazines differs between the  
SDLT and LTO libraries. Table 3 lists LTO slot count for various configurations;  
Table 4 lists SDLT slot count.  
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1
2
1
Left load port (16-SDLT or 18 Ultrium)  
2
Right load port (32-SDLT or 36 Ultrium)  
Figure 6: Load ports (left and right)  
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Card cage and controllers  
The library card cage The library card cage is located in the top of the library  
cabinet, above cluster 0. It houses up to six FC interface controllers (e2400-160)  
or native FC interface controllers (e2400-FC 2G), the library robotics controller  
(e1200-160), a fan, and two power supplies (see Figure 7).  
1
5
2
3
4
1
e2400-FC 2G FC interface controllers  
e2400-160 FC interface controllers  
Library robotics controller e1200-160  
4
5
Card cage fan  
Card cage power supplies  
2
3
Figure 7: Card cage with controllers  
e2400-160 FC and e2400-FC 2G interface controllers  
The FC interface controllers translates the Fibre Channel Protocol (FCP) to and  
from the SCSI protocol, if necessary. It transfers commands, data, and status  
information to and from FC controllers and FC and SCSI devices.  
Supported devices include:  
Initiator devices – FC hosts  
Sequential access devices – tape drives  
Changer devices – tape libraries  
The e2400-160 FC interface controller provides bidirectional connectivity for  
Ultra-3 SCSI buses in a Fibre Channel Switched Fabric (FC-SW) environment.  
The e2400-FC 2G interface controller provides fibre connectivity for native FC  
drives, such as the Ultrium 460-FC drive.  
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Library Overview  
Note: For information on installing the HP StorageWorks e2400-160 FC and  
e2400-FC 2G interface controllers, refer to the HP StorageWorks ESL E-Series  
Unpacking and Installation Guide, or the documentation that shipped with the interface  
controller.  
Figure 8 illustrates the I/O panel of the e2400-160 FC interface controller.  
3
8
6
1
2
4
5
9
7
1
2
3
4
5
Reset button  
6
7
8
9
SCSI bus port 0  
SCSI bus port 1  
SCSI bus port 2  
SCSI bus port 3  
Ethernet port  
FC port 1  
FC port 2  
Figure 8: e2400-160 FC interface controller  
Figure 9 illustrates the I/O panel of the e2400-FC 2G interface controller.  
1
3
8
6
9
2
4
7
5
1
2
3
4
5
Reset button  
Serial port  
Ethernet port  
FC port 0 (external connection)  
FC port 1 (external connection  
6
7
8
9
Tape drive FC port 0 (internal connection)  
Tape drive FC port 1 (internal connection)  
Tape drive FC port 2 (internal connection)  
Tape drive FC port 3 (internal connection)  
Figure 9: e2400-FC 2G interface controller  
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Reset button  
To force a manual reboot of the FC interface controller, use the reset button (see  
Figure 8 and Figure 9). Press the button with a pen or other small object. You can  
also select the Rebootmenu option in the Command View ESL, as described  
later in this manual.  
Caution: Using the Reset button during an ongoing data backup, restore, or  
other data transfer process, can result in a disruption of that process and a loss  
of data. Before selecting the Reset button, verify that no data is currently  
transferring through the FC interface controller by visually inspecting the  
Activity LEDs of all I/O ports on the FC interface controller.  
Power indicator  
The interface controller has one power LED.  
Green - Power has been applied to this module  
Yellow - Power-On-Self-Test (POST) in process or processor problems  
Serial port  
The interface controller is equipped with one serial port. See Figure 8 and  
Figure 9 for the location of the serial port.  
Note: The serial port is an HP service port not intended for customer use on the ESL  
E-series library.  
Ethernet port  
One Ethernet port with an LED indicator is included in the interface controller.  
See Figure 8 and Figure 9 for the location of the Ethernet port.  
Activity - Port activity  
Link - Valid Ethernet link  
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External FC ports  
Two FC ports (for external connections) with LED indicators are found on the  
interface controller: Port F0 and Port F1. See Figure 8 and Figure 9for the location  
of the FC ports.  
Green (ACT) - FC port activity  
Green (LINK) - Valid FC link  
SCSI buses (e2400-160 FC interface controller only)  
Four SCSI buses with LED indicators are included in the FC interface controller.  
See Figure 8 for the location of the SCSI buses.  
Green - SCSI bus activity on corresponding port  
Internal FC ports (e2400-FC 2G interface controller only)  
The native FC interface controller has 6 native FC ports with LED indicators:  
2ports (FC0 and FC1) connect to the SAN; 4 ports (TD0 through TD3) connect to  
drives in the corresponding cluster. See Figure 9 for the location of these ports.  
Green (ACT) - FC port activity  
Green (LINK) - Valid FC link  
LAN-free backup and restore  
The e2400-160 FC and the e2400-FC 2G interface controllers can enable  
LAN-free backup/restore to allow the bulk of data traffic to be moved from the  
LAN to the storage area network (SAN).  
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Library Overview  
See Figure 10 for an illustration of this process.  
Figure 10: LAN-free backup and restore  
Interface Manager card  
The HP StorageWorks Interface Manager is a management card designed to  
consolidate and simplify the management of multiple FC interface controllers  
installed in the library. It also provides SAN-related diagnostics and management  
for library components including interface controllers, drives, and robotics. The  
Interface Manager card, in conjunction with HP StorageWorks Command View  
ESL software, provides remote management of the library via a serial, telnet, or  
web-based GUI interface.  
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The Interface Manager card is located in drive cluster 0 to the right of the cluster  
controller card (see Figure 11).  
1
2
1
Interface manager card  
2
Cluster controller card  
Figure 11: Interface Manager card  
Note: Additional advanced SAN security and management features are available via  
permanent software licenses. For more information, refer to the documentation that  
shipped with the Interface Manager and Command View ESL software kit. Details are  
.
Note: Command View ESL, provided with your library, is a utility that provides  
diagnostics and management by accessing devices through a LAN infrastructure. For  
more information on Command View ESL, go to http://www.hp.com/support/cvesl  
.
Note: HP StorageWorks Library and Tape Tools (L&TT) is a diagnostic utility that can  
access devices across a FC infrastructure. For more information on L&TT, go to  
.
The Interface Manager communicates with the management station over the LAN.  
The management station is a Microsoft® Windows-based PC (server) that hosts  
the Command View ESL software. Ideally, the management station should have a  
static IP address and be dedicated for use with the Interface Manager and  
Command View ESL software.  
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Note: For information on using the Command View ESL software, see the HP  
StorageWorks Interface Manager and Command View ESL User Guide that shipped  
with your library or visit http://www.hp.com/support/cvesl  
.
Any client machine on the LAN can communicate with the Interface Manager  
either through the GUI web interface, or through a Telnet command line interface  
(CLI). At a higher level, multiple libraries, each containing an Interface Manager  
card, can be connected to a single management station. Each Interface Manager  
card can communicate with only one management station, but the management  
station can communicate with multiple Interface Manager cards (see Figure 12).  
Library 1  
Library 2  
Library 3  
IP  
IP  
IP  
Management Station  
Figure 12: Multiple libraries connected to a single management station  
Tip: HP recommends that you install Command View ESL on a single dedicated server  
(management station) on the LAN. However, it is possible to install Command View ESL  
on multiple servers. In this scenario, if one management station claims a library for  
management, then that same library cannot be managed by any other management  
station. A library can only be managed by one management station at a time.  
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Library storage locations and slot numbering  
The HP StorageWorks ESL E-Series tape library is an automated tape storage and  
retrieval library that may consist of up to 24 tape drives and up to 718 Ultrium 460  
tape cartridges, or 636 SDLT 320 tape cartridges.  
The library stores tape cartridges in the following locations:  
Left panels  
Back panels  
Note: The number of tape cartridge slots depends on the drive technology used. The  
number of back panel slots depends on how many drive clusters are in the library. See  
Model 712e” on page 40 and “Model 630e” on page 41 for tape cartridge quantity  
information.  
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Library Overview  
To slide the slot panels out of the cabinet, press the slot panel latches down and  
pull the slot panel out of the cabinet (see Figure 13).  
1
2
3
1
2
Upper load port panel latch  
Middle load port panel latch  
3
Lower load port panel latch  
Figure 13: Sliding the slot panels out of the cabinet  
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Figure 14 shows the left panel bins. Begin with panel 1 and load top to bottom and  
left to right. Continue with panel 2 in the same manner, and finally, panel 3.  
1
2
3
1
2
Panel 1  
Panel 2  
3
Panel 3  
Figure 14: Bin shelf numbering, left panels  
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Library Overview  
Figure 15 shows the right panel bins. Begin with panel 4 and load top to bottom  
and left to right. Continue with panel 5 in the same manner, and finally, panel 6.  
1
2
3
1
2
Panel 4  
Panel 5  
3
Panel 6  
Figure 15: Bin shelf numbering, right panels  
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Figure 16 shows the back panel bins. Each column has seven slots. Begin at the  
top, with the panel corresponding to cluster 0, and load top to bottom and left to  
right. Continue loading each sequential cluster, top to bottom and left to right.  
Note: The number of slots located in the back panel varies with the number of drive  
clusters installed.  
1
2
1
Cluster 0  
2
Back panel pins  
Figure 16: Bin shelf numbering, back panel  
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Model 712e  
Storage capacity in Ultrium libraries is as shown in Table 3.  
Table 3: Ultrium library storage elements  
Number of drives Load ports used Load port capacity User slots  
1 - 4  
0
0
718  
700  
682  
664  
704  
686  
668  
650  
690  
672  
654  
636  
676  
658  
640  
622  
662  
644  
626  
608  
648  
630  
612  
594  
1 - 4  
Left only  
Right only  
Both  
18  
36  
54  
0
1 - 4  
1 - 4  
5 - 8  
0
5 - 8  
Left only  
Right only  
Both  
18  
36  
54  
0
5 - 8  
5 - 8  
9 - 12  
9 - 12  
9 - 12  
9 - 12  
13 - 16  
13 - 16  
13 - 16  
13 - 16  
17 - 20  
17 - 20  
17 - 20  
17 - 20  
21 - 24  
21 - 24  
21 - 24  
21 - 24  
0
Left only  
Right only  
Both  
18  
36  
54  
0
0
Left only  
Right only  
Both  
18  
36  
54  
0
0
Left only  
Right only  
Both  
18  
36  
54  
0
0
Left only  
Right only  
Both  
18  
36  
54  
Note: If the load ports are configured, those slots cannot be used as data slots.  
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Library Overview  
Model 630e  
Storage capacity in the SDLT library is as shown in Table 4.  
Table 4: SDLT library storage elements  
Number of drives Load ports used Load port capacity User slots  
1 - 4  
0
0
636  
620  
604  
588  
624  
608  
592  
576  
612  
596  
580  
564  
600  
584  
568  
552  
588  
572  
556  
540  
576  
560  
544  
528  
1 - 4  
Left only  
Right only  
Both  
16  
32  
48  
0
1 - 4  
1 - 4  
5 - 8  
0
5 - 8  
Left only  
Right only  
Both  
16  
32  
48  
0
5 - 8  
5 - 8  
9 - 12  
9 - 12  
9 - 12  
9 - 12  
13 - 16  
13 - 16  
13 - 16  
13 - 16  
17 - 20  
17 - 20  
17 - 20  
17 - 20  
21 - 24  
21 - 24  
21 - 24  
21 - 24  
0
Left only  
Right only  
Both  
16  
32  
48  
0
0
Left only  
Right only  
Both  
16  
32  
48  
0
0
Left only  
Right only  
Both  
16  
32  
48  
0
0
Left only  
Right only  
Both  
16  
32  
48  
Note: If the load ports are configured, those slots cannot be used as data slots.  
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Library Overview  
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Library Operations  
2
Closing the cabinet doors and access panels, page 56  
Powering the library on and off, page 58  
Using the OCP, page 60  
Inserting tape cartridges into the load port, page 73  
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Library Operations  
Taking ESD precautions  
Components within the library contain static-sensitive parts. To prevent damage to  
these parts while performing installation, maintenance, or replacement  
procedures, observe the following precautions:  
Keep the cabinet turned off during all installation, maintenance, and  
replacement procedures.  
Keep the cabinet power cord connected to a grounded power outlet except  
when working with AC electrical components.  
WARNING: This product can only be used with an HP approved power cord  
for your specific geographic region. Use of a non-HP approved power cord  
may result in: 1) not meeting individual country specific safety requirements; 2)  
insufficient conductor ampacity that could result in overheating with potential  
personal injury and/or property damage; and 3) fracturing resulting in the  
internal contacts being exposed, which potentially could subject the user to a  
shock hazard. HP disclaims all liability in the event a non-HP approved power  
cord is used.  
ce produit ne peut être utilisé qu'avec un cordon  
AVERTISSEMENT :  
d'alimentation approuvé par HP pour votre zone géographique. L'emploi  
d'un cordon d'alimentation non approuvé par HP peut avoir les conséquences  
suivantes : 1) non-conformité aux spécifications de sécurité du pays concerné ;  
2) intensité admissible du conducteur insuffisante pouvant provoquer une  
surchauffe créant un risque de blessure ou d'endommagement du produit ;  
et 3) rupture pouvant exposer les contacts internes et créer un risque  
d'électrocution pour l'utilisateur. HP décline toute responsabilité en cas  
d'utilisation d'un cordon d'alimentation non approuvé.  
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VORSICHT: Dieses Produkt kann ausschließlich mit einem von HP für Ihre Region  
zugelassenen Netzkabel verwendet werden. Die Verwendung eines nicht  
von HP zugelassenen Netzkabels kann folgende Konsequenzen haben:  
1) Nichteinhaltung der nationalen Sicherheitsbestimmungen, 2) Überschreiten  
der Strombelastbarkeit des Netzkabels, was zu einer Überhitzung und in der  
Folge zu Verletzungen und Sachschäden führen kann, 3) Stromschlaggefahr  
durch Kabelbruch und Freilegen der Adern. Für den Fall, dass ein nicht von HP  
zugelassenes Netzkabel verwendet wird, übernimmt HP keinerlei Haftung.  
AVVERTENZA: Il presente prodotto può essere utilizzato esclusivamente con  
un cavo di alimentazione approvato da HP specifico per la regione geografica  
dell'utente. L'utilizzo di un cavo di alimentazione non approvato da HP  
potrebbe comportare: 1) la non conformità alle normative locali in materia di  
antinfortunistica; 2) l'insufficienza della capacità di amperaggio del conduttore  
con conseguente surriscaldamento e potenziali lesioni personali e/o danni alla  
proprietà; 3) la rottura del prodotto con conseguente esposizione dei contatti  
interni e potenziali lesioni da scosse. HP rifiuta ogni responsabilità in caso di  
utilizzo di un cavo di alimentazione non approvato da HP.  
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WAARSCHUWING: Dit product mag ALLEEN worden gebruikt met een netsnoer  
dat door HP is goedgekeurd voor gebruik in uw regio. Als u een netsnoer  
gebruikt dat niet door HP is goedgekeurd, kan dit ertoe leiden dat: 1) u niet  
voldoet aan de specifieke veiligheidsvoorschriften van uw land, 2) de aderdikte  
te klein is, waardoor oververhitting kan optreden met lichamelijk letsel en/of  
beschadiging van de apparatuur tot gevolg, en 3) het netsnoer breekt, waardoor  
de interne contacten bloot komen te liggen met het risico van letsel door  
elektrische schok. HP wijst alle aansprakelijkheid af als u een netsnoer gebruikt  
dat niet door HP is goedgekeurd.  
ADVERTENCIA: este producto sólo puede utilizarse con un cable de  
alimentación aprobado por HP para su región geográfica específica.  
El uso de un cable de alimentación no aprobado por HP puede provocar  
lo siguiente: 1) el incumplimiento de requisitos de seguridad específicos del país;  
2) insuficiente corriente permanente admisible de conductor que puede provocar  
un sobrecalentamiento y posibles lesiones personales o daños a la propiedad;  
y 3) una rotura que deje expuestos los contactos internos, lo que supone  
un peligro potencial de descarga eléctrica para el usuario. HP renuncia a  
toda responsabilidad en caso de utilizarse un cable de alimentación no  
aprobado por HP.  
WARNING: Avoid contact with the power supplies, EMI filter, and all other  
AC electrical components while the cabinet is connected to a power outlet.  
.
évitez tout contact avec les blocs d'alimentation, le filtre EMI  
AVERTISSEMENT :  
et tous les autres composants électriques CA pendant que l'armoire est connectée  
à une prise de courant.  
keinesfalls Netzteile, EMI-Filter oder andere elektrische Komponenten berührt  
werden.  
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AVVERTENZA: Evitare il contatto con alimentatori, filtri EMI e qualsiasi altro  
componente elettrico AC quando il cabinet è collegato a una presa di corrente.  
WAARSCHUWING: Raak de voedingseenheden, het EMI-filter en de andere  
elektrische onderdelen niet aan als kast is aangesloten op een stopcontact.  
ADVERTENCIA: Evite el contacto con fuentes de alimentación, filtros EMI y  
otros componentes eléctricos de CA mientras el receptáculo esté conectado  
a la toma de corriente.  
Use an antistatic wrist strap when touching internal cabinet components. To  
use the wrist strap properly, place the band around your wrist and attach the  
clip to the cabinet frame. Keep the strap on until you are ready to close the  
cabinet doors.  
Keep static-sensitive parts in their shipping containers until ready for  
installation.  
Do not place static-sensitive parts on any metal surface. If you need to put  
down a static-sensitive part, place it inside its protective shipping bag or on a  
grounded antistatic mat.  
Avoid direct contact with static-sensitive parts. Avoid touching connectors  
and discrete components.  
Close cabinet door and access panel when not working on the cabinet.  
Be careful when installing the cabinet or handling components in dry climates  
or environments where cold weather heating is used. Environments such as  
these with lower relative humidity have greater potential to produce static  
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Note: In environments with high potential for static electricity, take additional  
precautions, such as the use of an antistatic smock or a grounded antistatic mat.  
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Preparing tape cartridges  
Caution: Handle tape cartridges with care. Do not drop or mishandle them,  
or place them near sources of electromagnetic interference. Rough handling  
can damage the cartridge, making it unusable and potentially hazardous to  
the tape drives.  
Labeling tape cartridges  
Caution: The misuse and misunderstanding of bar code technology can result  
in backup and restore failures. To ensure that your bar codes meet HP’s quality  
standards, always purchase them from an approved supplier and never print  
bar code labels yourself. For more information, refer to the order form  
provided with the library, as well as the Bar Code Label Requirements,  
Compatibility and Usage white paper available from  
.
Note: For information on ordering tape cartridges and bar code labels, refer to the  
ordering sheet that shipped with your library.  
Attaching a bar code label to each tape cartridge enables the library and  
application software to identify the cartridge quickly, thereby speeding up  
inventory time. Make it a practice to use bar code labels on your tape cartridges.  
Your host software may need to keep track of the following information and the  
associated bar code:  
Date of format or initialization  
Tape’s media pool  
Data residing on the tape  
Age of the backup  
Errors encountered while using the tape (to determine if the tape is faulty)  
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Ultrium bar code labels  
Ultrium cartridges have a recessed area located on the face of the cartridge next to  
the write-protect switch. Use this area for attaching the adhesive-backed bar code  
label (see Figure 17). Do not apply labels onto the cartridge except in this  
designated area.  
Caution: The bar code label should be applied as shown in Figure 20,  
page 53, with the alphanumeric portion facing the hub side of the cartridge.  
Never apply multiple labels onto a cartridge, because extra labels can cause  
the cartridge to jam inside a tape drive.  
Figure 17: Attaching an Ultrium bar code label  
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For successful operation of your tape library, place the bar code label entirely  
within the recessed area, ensuring that no part of the label is outside of it (see  
Figure 18).  
Figure 18: Proper Ultrium bar code label placement  
SDLT bar code labels  
SDLT cartridges have a front slide slot located on the face of the cartridge next to  
the write-protect switch (see Figure 19). Inserting the bar code label by sliding it  
into the slot.  
Caution: Do not apply labels to the top, bottom, sides, or back of the  
cartridge as this may cause damage to the tape drive, or interfere with reliable  
operation.  
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Figure 19: Inserting an SDLT bar code label  
Media label identifiers  
Be sure to use the proper bar code labels for your drive technology. Table 5 lists  
the identifier that is found at the end of 7- or 8-character SDLT and Ultrium bar  
code labels.  
Caution: To ensure that your bar codes meet HP’s quality standards, always  
purchase them from an approved supplier and never print bar code labels  
yourself. For more information, refer to the order form provided with the  
library, as well as the Bar Code Label Requirements, Compatibility and Usage  
white paper available from http://www.hp.com/support  
.
Table 5: Media label identifiers  
Cartridge Type  
Density  
Label Identifier  
SDLT  
110/220 GB  
S or S1  
S or S2  
L1  
SDLT  
160/320 GB  
100/200 GB  
200/400GB  
Ultrium 230  
Ultrium 460  
L2  
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Library Operations  
Setting the write-protect switch  
Each tape cartridge has a sliding write-protect switch. This switch determines  
whether new data can be written to the tape cartridge (write-enabled) or whether  
data on the tape cartridge is protected from being erased or overwritten  
(write-protected).  
Write-protecting Ultrium tape cartridges  
By moving the switch to the left (Figure 20), the tape cartridge is write-enabled.  
By moving the switch to the right, the tape cartridge is write-protected.  
1
2
5
3
4
1
2
3
Write enabled  
Write protected  
Write protect switch  
4
5
Bar code label  
Insertion arrow  
Figure 20: Write-protecting Ultrium tape cartridges  
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Library Operations  
Write-protecting SDLT tape cartridges  
By moving the switch to the left (Figure 21), the tape cartridge is write-protected  
(orange indicator is visible). By moving the switch to the right, the tape cartridge  
is write-enabled (orange indicator is not visible).  
5
1
3
2
4
1
2
3
Barcode label  
Orange indicator  
Write protect -- slide left  
4
5
Write enabled (default) -- slide right  
Insertion arrow  
Figure 21: Write-protecting SDLT tape cartridges  
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Inserting tape cartridges  
Load tape cartridges into the library starting with the left side panels, then the  
right side panels, and finally the back panel (see “Library storage locations and  
slot numbering” on page 35 for detailed installation procedures). Be sure all  
cartridges are properly positioned with the barcode facing you and fully seated in  
the bins.  
Caution: Handle tape cartridges with care. Do not drop or bang them, or  
place them near sources of electromagnetic interference. Rough handling can  
displace the tape leader, making the cartridge unusable and potentially  
hazardous to the tape drives.  
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Library Operations  
Closing the cabinet doors and access panels  
The library has one front door and one back door.  
1. Close and lock the front door using the key provided in the accessory kit (see  
Figure 22).  
Note: The laptop tray must be lowered to access the front door latch.  
1
2
3
4
1
2
Power button  
Front door latch  
3
4
Laptop tray  
Laptop latch  
Figure 22: Closing the front door  
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2. Close and lock the back door using the key provided in the accessory kit (see  
Figure 23).  
1
2
1
Back door  
2
Back door latch  
Figure 23: Closing the back door  
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Powering the library on and off  
This section explains:  
Powering on the library, page 58  
Placing the library on-line or off-line, page 58  
Powering off the library, page 59  
Powering on the library  
To power on the library:  
1. Open the back door of the library cabinet and flip the breaker switches to the  
on position (right).  
The breaker switches are on the power distribution unit located on the bottom  
right side of the library cabinet.  
2. Verify that power cables are firmly in place.  
3. Close all library doors.  
4. Power on the power switch located behind the laptop tray (see Figure 22,  
page 56).  
Note: The library requires several minutes to power on. Nothing displays on the OCP  
for the first few minutes of this process.  
Placing the library on-line or off-line  
1. With the library powered on, press the Ops button on the OCP to access the  
Operations screen.  
2. Select Cabinet and use the up and down arrows to take the library off-line.  
For more information on the Operations screen, see “Operations screen” on  
page 69.  
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Powering off the library  
To power off the library:  
1. Place the library off-line, see “Placing the library on-line or off-line” on  
page 58.  
The library robotics completes any current commands and then stops.  
2. Verify that the OCP display indicates “Off-line” from the Operations screen.  
3. Verify that the media picker is empty.  
4. Verify that no backups are in process.  
5. Turn off the power switch located on the front of the library (see Figure 22 on  
page 56).  
6. Wait for the library to complete the shutdown process. (This usually takes 30  
seconds, but may take up to two minutes.)  
7. Open the back door of the library cabinet and flip the breaker switches to the  
off position (left). The breaker switches are on the power distribution unit  
located on the bottom left side of the library cabinet.  
Note: When powering off the library, ensure that the two breaker switches on the  
power distribution unit are in the off (left) position.  
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Library Operations  
Using the OCP  
The OCP is located on the front of the library. The menus on the OCP allow you to  
obtain information about the library, execute library commands, and test library  
functions. Before using the OCP to perform library functions, familiarize yourself  
with the:  
Home screen, page 60  
OCP buttons, page 60  
Home screen  
The first screen the OCP displays after library initialization is the home screen.  
This screen displays library status and provides information on the IP address,  
number of bins, tape drives, ports, and date (see Figure 24).  
Figure 24: Home screen  
OCP buttons  
At the bottom of each OCP screen are up to five button labels. These labels  
indicate the functions of the five push buttons below the OCP. To select a function,  
press the push button directly below the button label on the OCP screen.  
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OCP components  
The OCP allows you to perform various functions on the library. Table 6 provides  
a list of the OCP functionality available from the Home screen (see Figure 24).  
Table 6: OCP components  
Home Screen  
Menu Screen  
Ports Screen  
Ops Screen  
Diags Screen  
Status display:  
Menu items:  
Load ports:  
Operations:  
Diagnostics:  
Library  
Name  
IP Address  
Slots  
Drives  
Ports  
Date  
Library  
Cabinet  
Setup  
Open Left  
Load Port  
Cabinet  
Robotics Self  
Test  
— On-line  
— Off-line  
— Inventory  
— Reboot  
Drives All  
— Reset  
— Unthread  
— On  
Open Right  
Robotics to  
Load Port  
Home  
Position  
Open Both  
Load Ports  
Calibrate  
Cabinet  
Sequential  
Slot Test  
Sequential  
Drive Test  
— Off  
Random Test  
Drives On/Off  
— Details  
— Reset  
— Unthread  
— On  
Random Slot  
Test  
Random Slot  
to Drive Test  
— Off  
Note: The Stop button located in the bottom right-hand portion of the OCP is available  
from every OCP screen. This button stops the cabinet robot from moving and takes the  
cabinet offline. To start the robotics and return the cabinet to the online state, press the  
Start button.  
The following sections provide information on each function available from the  
library OCP:  
Load Ports screen, page 67  
Operations screen, page 69  
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Diagnostics screen, page 70  
Stop button, page 72  
Menu screen  
The Menu screen provides access to contact and cabinet information, as well as  
providing a way to setup library information.  
To access the Menu screen, press Menu from the Home screen. The OCP displays  
the Menu screen (see Figure 25):  
The Menu screen provides the following choices:  
Viewing library information, page 63  
Viewing cabinet information, page 64  
Viewing and editing setup information, page 65  
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Viewing library information  
To view library information:  
1. From the Menu screen, use the up and down arrows to highlight Library, then  
press Select.  
The Library screen displays (see Figure 26).  
Figure 26: Library screen  
The Library screen displays the following information about the library:  
Software - software version currently loaded on the library  
Serial number - serial number of the library  
2. When you are finished viewing library information, press Back to return to  
the Menu screen.  
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Viewing cabinet information  
To view library cabinet information:  
1. From the Menu screen, use the up and down arrows to highlight Cabinet, then  
press Select to display the Cabinet screen (see Figure 27):  
Figure 27: Cabinet screen  
The Cabinet screen displays the following information about the library  
cabinet:  
Cabinet - name of the cabinet  
Model - model number of the cabinet  
Serial Number - serial number of the cabinet  
IEEE ID - internal network identification of the cabinet that includes the  
date of manufacture, product type, and serial number  
Slots - number of slots configured in the cabinet  
Drives - number of drives configured in the cabinet  
Load Ports - number of load port slots configured in the cabinet  
2. When you are finished viewing cabinet information, press Back to return to  
the Menu screen.  
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Viewing and editing setup information  
To view or edit the setup information:  
1. From the Menu screen, use the up and down arrows to highlight Setup, then  
press Select.  
2. The library prompts you for your password. Enter the 6-digit password and  
wait for validation. The response may not be immediate.  
Note: The default password is 001122.  
The Setup screen displays (see Figure 28).  
Figure 28: Setup screen  
The Setup screen displays the following information:  
IP Address  
IP Subnet Mask  
DHCP  
Change Password  
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Restore Factory Setting  
Drive Autoclean  
Configured Drives  
Left Load Port (18)  
Right Load Port (36)  
3. To edit the setup information, use the up and down arrows to highlight the  
section and press Select.  
To set the IP address, subnet mask, and gateway, use the up and down  
arrows to select the appropriate number and press Select to accept.  
To enable/disable DHCP, use the up and down arrows to toggle between  
enable/disable. Press Select to accept the setting. If your library is not  
connected to a network that uses a DHCP server to assign IP information,  
disable this function.  
To change the password, use the up and down arrows to select Change  
Password and press Select. To change the password, enter a 6-digit  
password using the numbers provided on the OCP. Press Select to accept  
the new password. When prompted, re-enter the password to confirm.  
To enable autoclean, use the up and down arrows to select Autoclean and  
press Select. The default is disabled.  
To configure the number of tape drives in the cabinet, use the up and  
down arrows to select the number of drives and press Select.  
Caution: If you have a partially filled drive cluster, change the number of tape  
drives to reflect the number of installed drives. For example, a cluster with two  
drives will show as four drives total with two being inactive. Use the Setup  
menu to change Configured Drives to 2 instead of 24, which is the default. This  
helps avoid potential issues with your application software.  
To enable the left load port, use the up and down arrows to select Left  
Load Port (18) for Ultrium libraries or Left Load Port (16) for SDLT  
libraries, then press Select. The default is disabled.  
To enable the right load port, use the up and down arrows to select Right  
Load Port (36) for Ultrium libraries and Right Load Port (32) for SDLT  
libraries, then press Select. The default is disabled.  
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4. When you are finished viewing/editing the setup information, press Back to  
return to the Menu screen.  
Note: Setting the IP address requires one additional step. After pressing Select,  
power down from the Menuscreen.  
Load Ports screen  
The Load Ports screen allows you to lock or unlock a load port.  
To access the Load Ports screen, press Ports from the Home screen. The OCP  
displays the Load Ports screen (see Figure 29).  
Figure 29: Load Ports screen  
1. To open a load port, open the appropriate load port door (left or right).  
Caution: When the load port opens, be careful not to damage or remove the  
foam on the top of the left load port’s bin. The library will not operate properly  
without it.  
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2. Use the up and down arrows to highlight the specific load port, then press  
Select.  
A warning message appears.  
3. Open the load port door and press OK. The load port moves forward.  
4. Pull the load port towards you to access the storage bins.  
5. When you are done, push the load port back into the cabinet until you hear it  
click into place.  
6. Close the load port door.  
An unload message appears.  
7. Select Yes to move the tape from the load port to the first available slot once a  
full inventory has been completed. Select No to return to the Load Ports  
menu.  
8. When you are finished viewing the load port status, press Back to return to  
the Menu screen.  
Note: When a load port is opened and closed, the load port is inventoried.  
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Library Operations  
Operations screen  
The Operations screen allows you to view the status and issue commands to the  
cabinet and tape drives.  
To access the Operations screen, press Ops from the Home screen. The  
Operations screen is displayed (see Figure 30).  
Figure 30: Operations screen  
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Library Operations  
Diagnostics screen  
The Diagnostics screen allows you to perform the following diagnostic tests on  
the library (see Table 7).  
Note: The library must be off-line to run diagnostic testing.  
Table 7: Diagnostic tests  
Test  
Description  
Robotics Self Test Checks for unrestricted motion of the library robotics.  
Robotics to  
Calibrates the library robotics and sets it to the bottom of the  
library with the optical sensor facing the back.  
Home Position  
Calibrate  
Cabinet  
Checks the position of all panels and columns, checks that the  
picker is aligned with the slots.  
Sequential Slot  
Test  
Performs an inventory of the library, then checks each slot in the  
library, sequentially, to determine whether there is free  
movement of the tapes in and out of the slots.  
Sequential Drive Performs an inventory of the library, then checks drives in the  
Test  
library, sequentially, to determine whether it is communicating  
properly with the drives.  
Random Test  
Performs an inventory of the library, then randomly selects and  
runs one of the tests.  
Random Slot  
Test  
Performs an inventory of the library, then checks a sampling of  
slots in the library, in random order, to determine whether there  
is free movement of the tapes in and out of the slots.  
Random Slot to  
Drive Test  
Performs an inventory of the library, then checks a sampling of  
drives in the library, in random order, to determine whether it is  
communicating properly with the drives and whether there is free  
movement of the tapes into and out of the slots.  
The Sequential Slot Test, Sequential Drive Test, Random Test, Random Slot Test,  
and Random Slot to Drive Test can be run from 1-500 times, or continuously until  
the test is manually ended. For each drive or slot test, running it once will check  
one drive or slot, whereas running it 100 times will check 100 drives or slots. If  
tests are run more times than there are drives or slots, the library will test drives or  
slots multiple times until it has performed the requested number of tests.  
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Library Operations  
For example, if a library has 25 full slots and a sequential slot test is set to run 50  
times, the library will test slots 1-25, then begin at 1 again and test through 25. If  
you set the same library to run the sequential slot test 60 times, it will test 1-25,  
1-25, then 1-10.  
To access the Diagnostics screen, press Diags from the Home screen. The OCP  
displays the Diagnostics screen (see Figure 31).  
Robotics Self Test  
Figure 31: Diagnostics screen  
To perform a diagnostic test:  
1. Take the library off-line.  
a. Press the OPS button on the OCP to access the Operations screen.  
b. Select Cabinet.  
c. Use the up and down arrows to take the library off-line.  
2. Use the up and down arrows to select the diagnostic test to perform and press  
Select.  
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Library Operations  
3. If you did not take the library off-line, the OCP displays a notification (see  
Figure 32).  
Figure 32: Diagnostics confirmation remaining offline  
4. Select NO to take the library off-line, then run the test.  
The diagnostic test executes and the OCP displays a status screen indicating  
the test progress. When the test completes, the test result is shown next to the  
completed test.  
5. When you are finished performing diagnostic tests, press Back to return to the  
Menu screen.  
Stop button  
The Stop button located in the bottom right portion of the OCP is available from  
every OCP screen. This button stops the cabinet robot from moving. To start the  
robotics, press the Start button.  
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Library Operations  
Inserting tape cartridges into the load port  
Tape cartridges are inserted into either an 18-cartridge magazine for Ultrium, or a  
16-cartridge magazine for SDLT as shown in Figure 6 on page 27.  
To insert a tape cartridge into a magazine:  
1. Prepare the tape cartridges to be inserted by affixing a bar code label and  
write-protecting or write-enabling each cartridge as desired.  
cartridges” on page 55.  
2. With the load port door open, place the tape cartridges in any available load  
magazine slot.  
The proper orientation for tape cartridge insertion is shown in “Ultrium 460  
tape cartridges” on page 23 and “SDLT 320 tape cartridges” on page 25.  
3. Manually close the load port door by pushing the load port assembly into the  
cabinet. You will hear a click when it locks into position.  
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Library Operations  
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Maintenance and  
Troubleshooting  
3
This chapter describes problems you may encounter during the setup and  
operation of the library. Corrective information is provided to help you resolve the  
problems:  
Interface Manager card problems, page 83  
Maintaining tape cartridges, page 93  
Cleaning tape drives, page 95  
Note: Also see “Sense data values (Hexadecimal)” on page 130 for information on  
values appearing in library error codes and the error log.  
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Maintenance and Troubleshooting  
Start-up problems  
Table 8 describes corrective actions for problems which occur during start-up.  
Table 8: Start-up problems  
Problem  
Corrective Action  
The library does not power on.  
Verify that:  
The power cord is connected to a  
grounded electrical outlet.  
The power distribution unit’s two  
breaker switches are on (left rear  
corner of cabinet).  
The power supply switches are on.  
The power switch behind the service  
tray is on.  
The library or tape drives are not  
detected by the Interface Manager or  
Command View ESL software.  
Verify cable connections and  
termination.  
Verify the cabling.  
Verify that the drives and library are  
powered on and ready.  
Ensure that the interface controllers  
are powered on and ready.  
During initialization, the library reports  
“not ready.”  
Determine the failure type by  
checking any previous error codes  
returned to the host computer, or by  
getting a library support ticket.  
Correct the cause of the error.  
One or more tape drives fail to spin up  
during start-up.  
Verify cable connections and  
termination.  
Make sure the OCP does not show  
the drive power as off.  
Check that the power supplies are  
switched on for that level (clusters  
0 - 5).  
Check that the cluster controller is  
properly cabled and ready.  
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Maintenance and Troubleshooting  
OCP problems  
Table 9 describes corrective actions for OCP problems.  
Table 9: OCP problems  
Problem  
Corrective Action  
The OCP is blank.  
Confirm that power is on.  
Use Command View ESL software or the Interface  
Manager’s command line interface to check for errors  
on the OCP.  
The OCP does not  
respond to buttons.  
Use Command View ESL software or the Interface  
Manager’s command line interface to check for errors  
on the OCP.  
Contact an authorized field service engineer.  
An error message is  
displayed.  
Write down the details of the error message, including  
the SK, ASC, and ASCQ numeric values. Look up the  
code and try the suggested recovery procedures.  
Press Ok to clear the message.  
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Maintenance and Troubleshooting  
Robotics problems  
Table 10 describes corrective actions for robotics problems.  
Table 10: Robotics problems  
Problem  
Corrective Action  
The robot does not  
move at power on.  
Make sure all internal packing materials (foam pads,  
tie wraps, and shipping restraints) have been  
removed.  
Check the Stop button; make sure the library is on-line  
and not in the “stopped” mode.  
The picker partially  
grips a tape cartridge.  
Issue a Move Cartridge command using your  
application software to move the cartridge from the  
picker to an empty storage bin.  
If the problem continues, contact a field service  
engineer.  
The barcode reader  
fails.  
Verify that nothing obstructs the reader.  
Make sure that approved bar-code labels are being  
used and are correctly applied.  
Then, restart the library. If the problem continues,  
contact your service provider.  
The robot times out or  
hang.  
Verify that nothing obstructs the robot.  
Recalibrate the library.  
Retry the operation. If it still fails, contact a field  
service engineer.  
The robot fails during  
an operation.  
Write down the details of the error message, including  
the SK, ASC, and ASCQ numeric values. Look up the  
code and try the suggested recovery procedures.  
Press Ok to clear the message.  
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Maintenance and Troubleshooting  
Table 10: Robotics problems (Continued)  
Problem  
Corrective Action  
The robot drops a  
cartridge.  
Open the doors. Retrieve the cartridge, orient it  
properly, and place the cartridge in an empty storage  
bin. (Do not try to place the cartridge in the picker.)  
Perform an inventory.  
Note: If the operator manually places a cartridge in an  
empty bin, he must then run an inventory so the library  
records the position of the manually-placed cartridge.  
A cartridge is in the  
picker at start-up,  
when a move  
command is requested,  
or after a place  
command is executed.  
If possible, initiate a Move Cartridge command from  
the picker to a storage slot using your application  
software.  
If the problem continues, contact a field service  
engineer.  
The picker does not  
have a cartridge after  
completing a pick  
command.  
Make sure a cartridge can be found in the source  
location.  
Perform an inventory.  
Retry the command. If the pick operation fails again,  
contact a field service engineer.  
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Maintenance and Troubleshooting  
Operating problems  
Table 11 describes the corrective action for problems that occur during library  
operation.  
Table 11: Problems during library operation  
Problem  
Corrective Action  
The host computer  
cannot communicate  
with the library.  
Verify that the host computer has been added to the  
secure manager via the Command View ESL  
software, and has been given access to library  
components.  
Verify cable connections and termination.  
Verify that the FC port link LEDs show good status.  
Restart the host and the library.  
If the host and library still are not communicating,  
verify that there is not a zoning issue.  
A tape cartridge  
(medium) is reported  
not present.  
This indicates that the picker could not sense a tape  
cartridge in a particular storage bin, even though the  
inventory reports that it is present.  
Verify that the designated cartridge is present and  
properly seated. (For a tape drive, make sure the  
cartridge is completely unloaded.) Then, retry the  
command.  
Perform an inventory.  
If the error persists, contact a field service engineer.  
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Maintenance and Troubleshooting  
Table 11: Problems during library operation (Continued)  
Problem  
Corrective Action  
A move command  
failed.  
Check the source and destination. The source should  
hold the cartridge to be moved; the destination  
should be empty.  
Make sure the picker is empty and that there are no  
obstructions.  
Also, make sure the library is on-line and the Stop  
button is released.  
Retry the command.  
A flash memory error is Contact your service provider.  
reported.  
A maximum  
temperature exceeded  
warning is displayed.  
Turn off the library and allow it to cool down. Lower  
the room temperature, if possible, and increase  
ventilation around the library.  
The air filters may need to be changed.  
If the operating temperature is too high, the library  
automatically shuts down until the temperature drops.  
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Maintenance and Troubleshooting  
Tape drive problems  
Table 12 describes the corrective action for problems with the tape drives.  
Table 12: Tape drive problems  
Problem  
Corrective Action  
The library is unable to This is indicated by a Drive Communication  
communicate with a  
drive.  
Time-out error.  
Reseat the drive.  
Verify that the drive is set to On from the OCP.  
The tape drive does not  
eject a cartridge.  
Attempt the operation from the application software.  
Open the front door, and press and hold the eject  
button on the drive in question.  
Reset the drive from the OCP then attempt unload.  
If unsuccessful, power off the library, disconnect the  
FC cables, power the library back on, open the front  
door, and press and hold the eject button on the  
drive in question.  
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Maintenance and Troubleshooting  
Interface Manager card problems  
Table 13 and Table 14 describe the status and network LEDs for the Interface  
Manager card.  
Table 13: Status LED diagnostic codes  
Red LED  
Green LED  
Description  
On  
Off  
BIOS code failed to run.  
Blinks 1x per 5 Off  
second interval  
Hardware POST failed. No firmware  
images are loaded.  
Blinks 2x per 5 Off  
second interval  
No CompactFlash disk or valid boot  
sector image found.  
Be sure to transfer the memory module  
from the old card to the new card if the  
Interface Manager was replaced.  
Blinks 3x per 5 Off  
second interval  
Specified firmware image files were not  
found. Neither the current nor the previous  
image was found.  
Blinks 4x per 5 Off  
second interval  
Load or execute command failed (boot  
code remains at end of process). This  
indicates that load, decompress, or  
execution failed on both the current and  
previous image files.  
Off  
Blinks 1x per 5  
second interval  
Normal state. Load or execute command  
succeeded. Boot code successfully loaded,  
decompressed, and initiated execution of  
one of the image files.  
Table 14: Network link activity/speed LEDs  
LED  
Status  
Description  
Link Activity  
LED  
Off  
On  
Port disconnected / no link  
Port connected to another Ethernet device  
Data is being transmitted / received  
(left side of  
each Ethernet  
port)  
Flashing  
Link Speed LED On  
(right side of  
Port is operating at 100 Mbps  
Port is operating at 10 Mbps, or port is  
not connected (see Link Activity LED)  
port)  
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Maintenance and Troubleshooting  
Table 15 describes common symptoms relating to the Interface Manager card and  
how to resolve them.  
Table 15: Common Interface Manager issues  
Symptom  
Possible Cause  
Solution  
Command  
Bad network  
Verify that the Interface Manager card  
and the management station are  
correctly connected to the LAN.  
View ESL server connection  
does not detect  
the Interface  
Use LEDs to troubleshoot Ethernet  
Manager card  
cabling.  
Ping the Interface Manager to verify  
network health.  
Interface  
Power on the library. Observe status and  
Manager card  
link LEDs.  
not powered on  
or in ready state  
Interface Manager must be at firmware  
I120 or higher on an ESL E-series library.  
Interface Manager must be at firmware  
I130 or higher if connected to an  
e2400-FC 2G.  
Incorrect IP  
address  
Verify that the correct IP address of the  
Interface Manager card is entered in  
Command View ESL.  
See the HP StorageWorks ESL  
E-Series Unpacking and Installation  
Guide for information on obtaining the  
correct IP address using the OCP.  
Configure Command View ESL with the  
correct IP address.See the HP  
StorageWorks Interface Manager and  
Command View ESL User Guide for  
information on adding a library or visit  
.
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Maintenance and Troubleshooting  
Table 15: Common Interface Manager issues (Continued)  
Symptom  
Possible Cause  
Solution  
Interface  
Bad network  
connection  
Verify that the Interface Manager card is  
properly connected to the FC interface  
controllers and that the cables are good.  
Manager card  
does not detect  
one or more FC  
interface  
Use LEDs to troubleshoot Ethernet  
cabling.  
controllers  
See the HP StorageWorks ESL  
E-Series Unpacking and Installation  
Guide for more information.  
Incorrect  
Make sure that the e2400-160 interface  
controller has lettering to the side of the ports.  
If lettering is above or below the ports, then  
the wrong controller type was installed.  
Contact your service provider.  
interface  
controller, or  
controller has  
less than  
minimum  
required  
firmware  
Note: If you have the wrong controller type,  
it might still work if the firmware level is at  
least 5.3.06, the controller is set to DHCP,  
and its defaults are restored.  
Update the firmware to 5.3.06 or higher and  
restore defaults on the interface controller  
(e2400-160 or e1200-160)  
Defective  
Observe status and link LEDs. Replace  
defective card or controller.  
Interface  
Manager card  
or FC interface  
controller  
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Maintenance and Troubleshooting  
Table 15: Common Interface Manager issues (Continued)  
Symptom  
Possible Cause  
Solution  
Interface  
SCSI cables not  
connected  
Check cabling connections.  
Manager card  
does not detect  
drives or library  
properly  
SCSI settings or  
termination not  
set properly  
Check the SCSI settings for the device.  
Check that the SCSI bus is properly  
terminated and ensure the terminator  
LEDs indicate a normal state (green).  
Timing issues  
Reset the corresponding FC interface  
controller.  
Drive not  
Make sure the drive isn’t set to off.  
Troubleshoot the drive.  
powered on or  
in ready state  
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Table 15: Common Interface Manager issues (Continued)  
Symptom  
Possible Cause  
Solution  
Command  
Incompatible  
browser version  
or Java support  
not enabled  
Make sure you are using a minimum of  
Microsoft Internet Explorer v6.0 SP1 or  
later, or Netscape Navigator v6.2 or later.  
View ESL does  
not run in the  
browser  
Make sure that Java support is enabled in  
the browser.  
Java Runtime  
Environment  
(JRE) not  
Download and install the Java 2 Platform,  
Standard Edition v1.42 or later from  
installed  
Bad network  
connection or  
network down  
Check all physical network connections.  
If the connections are good, contact your  
network administrator.  
Ping the management station. If pinging  
fails and the IP address is correct, contact  
your network administrator.  
Wrong IP  
address  
Check the IP address of the management  
station. On the management station, open a  
command shell and enter ipconfig. You must  
use this IP address (or the network name of  
the management station) in the URL to access  
Command View ESL.  
Management  
station not  
Check to see if the management station is  
operational.  
running, or  
Command View  
ESL service not  
running on  
management  
station.  
Use the Services applet to verify that the  
Command View ESL service is running on  
the management station. Click Start >  
Settings > Control Panel > Administrative  
Tools > Services.  
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Maintenance and Troubleshooting  
FC interface controller problems  
Most problems occur during the initial installation of the interface controller.  
Before proceeding with advanced troubleshooting techniques, verify all  
connections and review the configuration.  
LED indicators  
The LED indicators on the e2400-160 FC and e2400-FC 2G interface controllers  
are useful for diagnosing various problems:  
SCSI bus LEDs (e2400-160 FC interface controller only) — indicate SCSI  
activity. These indicators are lit during power on, configuration, and when the  
unit is transferring data. If the SCSI indicator stays continually lit without any  
corresponding FC LED activity, it may indicate a problem with the SCSI bus  
configuration. Verify the SCSI bus configuration.  
FC port LEDs — indicate FC activity (ACT) and link (LNK) status. If the  
link LED does not light it may indicate a problem with a FC link. Verify the  
FC port configuration and cabling.  
Ethernet LEDs — indicate activity and link status. If one of these indicators  
does not light or stays continuously lit, it may indicate a problem with the  
network connection or cabling. Verify the network connection. The port must  
be connected to a 10/100BaseT Ethernet network to function properly.  
See Figure 33 for LED locations and functions on the e2400-160 FC interface  
controller.  
7
6
5
3
1
8
2
4
1
2
3
4
SCSI bus port 2 LED  
SCSI bus port 3 LED  
SCSI bus port 0 LED  
SCSI bus port 1 LED  
5
FC port 0 LED  
FC port 1 LED  
Ethernet port LED  
Interface controller LED  
6
7
8
Figure 33: e2400-160 FC interface controller illustration  
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Maintenance and Troubleshooting  
See Figure 34 for LED locations and functions on the e2400-FC 2G interface  
controller.  
8
7
6
4
3
5
2
1
1
2
3
4
FC drive port TD3 LED  
FC drive port TD2 LED  
FC drive port TD1 LED  
FC drive port TD0 LED  
5
External port FC1 LED  
External port FC0 LED  
Ethernet port LED  
6
7
8
Interface controller LED  
Figure 34: e2400-FC 2G interface controller illustration  
Basic troubleshooting  
Simplify the installation by reducing it to the most basic configuration. Then, add  
elements one at a time, verifying the operation after each step.  
Basic troubleshooting includes verifying the setup and the connections, including:  
Verifying SCSI bus configuration  
Verifying FC port connection  
Verifying FC and SCSI devices in Windows NT  
Verifying the interface controller configuration  
Verifying devices  
Verifying host configuration  
Verifying HBA device driver information  
Verifying serial port configuration  
Each of these topics is discussed in the following sections.  
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Maintenance and Troubleshooting  
Verifying SCSI bus configuration  
Items to check include:  
Termination — Problems with termination can cause intermittent or hard  
failures. A SCSI bus must be terminated on both ends. Termination problems  
are common when both narrow and wide devices are on the same bus.  
Bus Type — On an LVD SCSI bus, SE and LVD devices can be connected to  
the same bus. However, if one SE device is detected during power on,  
communication to all devices converts to SE mode.  
Device ID — Each device on a SCSI bus must have a unique ID. Verify  
configured IDs are not in use by other devices on the same SCSI bus.  
Cabling — Check SCSI cables to verify they are functional. SCSI rules for  
total length, distance between devices, and stub length must be followed.  
Connections should also be checked and reseated if necessary.  
SCSI Devices Verify that the SCSI devices on a particular SCSI bus can be  
seen in the Configuration Menu of the FC interface controller. If the FC  
interface controller cannot see the devices, verify SCSI configuration, cabling,  
and termination.  
Verifying FC port connection  
If SCSI devices are recognized on the SCSI buses, but do not appear to the FC  
host, it may be that the FC link is not properly established. Most hubs and  
switches have link indicators showing link status. When the FC interface  
controller is connected and powered on, this link indicator should be solid. If it is  
not, check the cabling or connections.  
One method of verifying link integrity when connected to a functional host,  
involves disconnecting and then reconnecting the FC cable. This procedure should  
cause momentary activity of this indicator as the link reinitializes.  
Additionally, verify that the cable type of the FC interface controller and the  
attached hub, HBA, or switch is of corresponding types. When using optical  
media, verify that the attached device is using non-OFC type optical devices.  
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Note: By default, the FC port speed is set to 2 Gb/s. Changes to the FC port speed  
must be manually set, such as for 1 Gb/s. If set incorrectly and the FC interface  
controller is plugged into a Loop or Fabric, the unit may receive framing errors, which  
can be found in the trace logs, and the fiber link light will be off because of the  
incorrect FC link speed.  
Verifying FC and SCSI devices in Windows NT  
When mapping FC and SCSI devices, verify the FC and SCSI devices are  
recognized by the FC interface controller.  
Windows NT may need to be rebooted with all SCSI devices and the FC interface  
controller powered on before recognizing the devices.  
To verify the FC and SCSI devices:  
1. Navigate to the Windows NT Control Panel, and select SCSI Adapters.  
2. Double-click the FC HBA.  
The SCSI devices should be listed.  
If no devices are listed, verify the FC interface controller configuration, FC  
HBA configuration, and cabling.  
If devices are listed, verify the FC HBA mapping mode or the AL_PA  
addresses.  
Verifying the interface controller configuration  
Verify the following:  
The FC interface controller speed is set correctly  
The connection type is set correctly  
The host is added to Secure Manager and given permission to communicate  
with the library.  
Verifying devices  
HP recommends using Command View ESL to verify that the devices are  
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Maintenance and Troubleshooting  
Verifying the host configuration  
In some cases, the FC HBA or host device driver may not be working properly.  
Check the configuration of these elements.  
It may be useful to check the release notes for the device driver to see if there are  
any specific issues or a required configuration. It may also be useful to ensure that  
the current version of the HBA driver is being used.  
Older applications can have expectations about what constitutes a valid SCSI ID,  
and thus may not correctly handle certain mappings. This is not an issue for the  
operating system or most applications. However, some applications may exhibit  
difficulties addressing target IDs greater than 15 (16 and higher.) To resolve this  
situation in a direct attach configuration, configure the FC interface controller to  
use hard addressing and set the AL_PA to a value that the HBA will be able to  
map with an ID less than 16.  
Verifying HBA device driver information  
Review the HBA device driver Readme.txt file for configuration specifics. An  
HBA may require a different configuration. HBAs typically come with utility  
programs to view or change their configurations.  
Verifying serial port configuration  
If you are having problems connecting via the serial interface, verify the  
configuration of the terminal or terminal emulation program.  
Table 16: Terminal configuration settings  
BAUD Rate  
Autobaud, 9600, 19200, 38400, 57600, 115200  
Data Bits  
8
Stop Bit  
1
Parity  
None  
Flow Control  
None or XON/XOFF  
If problems persist, verify the cabling.  
If a valid Ethernet IP address is configured, serial configuration settings can also  
be set via Telnet.  
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Maintenance and Troubleshooting  
Maintaining tape cartridges  
Note: In addition to the information provided in this manual, access the HP  
StorageWorks SDLT Tape Drive Reference Guide, and the HP StorageWorks Ultrium  
Tape Drive User’s Guide from http://www.hp.com/support for more information.  
For longer life of recorded or unrecorded tape cartridges:  
Do not carry cartridges loosely in a container that exposes them to  
unnecessary physical shock. Dropping or bumping cartridges may dislodge  
and damage internal components.  
Store tape cartridges vertically in their protective cases until needed. Store  
tape cartridges in a clean environment that duplicates the conditions of the  
room in which they will be used.  
Use tape cartridges in temperatures between 50°F to 104°F (10°C and 40°C).  
If a tape cartridge has been exposed to extreme heat or cold, stabilize the tape  
cartridge at room temperature for the same amount of time it was exposed for  
up to 24 hours.  
Keep cartridges out of direct sunlight and do not place tape cartridges near  
electromagnetic interference sources, such as terminals, motors, and video or  
X-ray equipment. Doing so may cause data on the tape cartridge to be altered  
or erased.  
Do not touch the tape medium or open the tape door unnecessarily. Dust and  
skin oils can contaminate the tape, impact performance, and cause damage.  
Store tape cartridges in a dust-free environment where the relative humidity is  
between 20 percent and 80 percent. For longer tape cartridge life, store the  
tape cartridge at 40 percent to 60 percent relative humidity.  
Use only HP qualified bar code labels. Apply them only in the designated  
areas of the tape cartridge, and do not apply more than one per cartridge.  
Follow guidelines provided by the tape cartridge manufacturer.  
If a tape cartridge is dropped or damage is suspected, gently shake the tape  
cartridge:  
If it rattles, it is damaged. Restore the data on the tape cartridge if possible and  
discard the damaged tape cartridge.  
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Maintenance and Troubleshooting  
If it doesn't rattle, check the tape leader inside the cartridge. To do this, open  
the door on the rear of the tape cartridge by releasing the door lock. The tape  
leader should be visible at the top-left of the tape cartridge.  
Caution: Do not touch the tape leader or the tape medium. Dust or skin oils  
can contaminate the tape, impact performance, and cause damage.  
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Maintenance and Troubleshooting  
Cleaning tape drives  
Use the guidelines in the following sections to clean your tape drives.  
Cleaning SDLT tape drives  
Be aware of the following:  
Under normal conditions, the cleaning cartridge is effective for about 20  
cleanings.  
SDLT tape drives typically do not need regular cleaning, as their design  
allows for minimal head contamination.  
Use the cleaning tape only if the library indicates that the drive needs  
cleaning.  
Use the cleaning tape more than once if a tape has severely contaminated the  
drive heads. If the problem persists after two cleanings, and the cleaning tape  
has not expired, contact your authorized service provider.  
Note: Do not use a DLT, DLT1, or VS cleaning tape (almond in color) in an SDLT drive.  
SDLT cleaning tapes are gray and use a 7- or 8-character bar code label, CLNxxxS or  
CLNxxxS1.  
To clean the tape heads:  
1. Move a cleaning cartridge into the drive using your application software. The  
tape drive automatically loads the cartridge and cleans the heads.  
During the cleaning cycle the drive’s green Ready LED flashes. At the end of  
the cleaning cycle, the drive ejects the cartridge.  
2. Remove the cleaning cartridge from the drive.  
Cleaning Ultrium tape drives  
Be aware of the following:  
Ultrium tape drives have been developed to have a minimal cleaning  
An HP Ultrium Universal Cleaning Cartridge can be used up to 50 times. If  
you are using an older HP Ultrium cleaning cartridge, check the  
documentation that came with your media.  
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Maintenance and Troubleshooting  
Caution: Only use HP Ultrium Universal Cleaning Cartridges in Ultrium 460  
or 460-FC tape drives.  
If the cleaning cartridge is ejected immediately, then it has expired or is not an  
Ultrium cleaning cartridge. Discard it and use a new one.  
To clean the tape heads:  
1. Move a cleaning cartridge into the drive using your application software. The  
tape drive automatically loads the cartridge and cleans the heads. The cleaning  
cycle can take up to five minutes.  
2. Move the cleaning cartridge back to the proper storage bin using your  
application software.  
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Library Characteristics  
A
This appendix lists characteristics and specifications of the library. These  
characteristics and specifications are categorized as follows:  
Physical specifications and requirements, page 98  
Performance and reliability characteristics, page 99  
Environmental specifications, page 100  
Note: Tape drive and media specifications are described in “Tape drives” on page 22.  
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Library Characteristics  
Physical specifications and requirements  
Table 17 and Table 18 provide dimensions and other physical characteristics of  
the library unit.  
Table 17: Physical characteristics  
Library Dimensions and Weight  
Width  
30 in. (76 cm)  
Depth  
48 in. (122 cm)  
Footprint  
Height  
Weight  
30 x 48 in. (76 x 122 cm)  
75 in. (191 cm)  
Fully loaded library: 1350 lbs. (612 kg)  
Drives: 13.5 lbs. (6.12 kg) each  
Cartridges: 7.7 oz. (2.18 kg) each  
Tape Drives and Cartridges  
Up to 24 tape drives  
Tape Drives, Max. No.  
Cartridges, Max. No.  
630 SDLT tapes/712 Ultrium tapes  
Table 18: Interfaces  
Host to Library Interfaces  
SCSI-2 medium changer command set  
Power Input  
Software  
Power cord  
1 or 2 standard US C19 to NEMA L6-20P rated at 250  
VAC and 16 amps  
Host to Tape Drive Interface  
Software  
SCSI-2  
Note: For HP StorageWorks FC Interface Controller specifications, refer to the  
documentation that shipped with your controller.  
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Library Characteristics  
Performance and reliability characteristics  
Table 19 and Table 20 list performance and reliability characteristics of the  
library.  
Table 19: Performance characteristics  
Average Swap 18 to 20 seconds, consisting of two Move Medium commands  
Time  
Inventory  
Less than 3 minutes, fully loaded with labeled cartridges  
Table 20: Reliability characteristics  
MTBF  
MSBF  
MTTR  
250,000 power-on hours  
1 million load/unload cycles  
Less than 30 minutes  
Note: Tape drive and media specifications are described in “Tape drives” on page 22.  
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Library Characteristics  
Environmental specifications  
Table 21 provides various library environmental specifications.  
Table 21: Environmental specifications  
Power Environment  
Electrical inputs  
Voltage  
200 VAC to 240 VAC  
50/60 Hz  
Rated Frequency  
Rated Current  
8A  
Power consumption  
VA max 1600W  
Electrical connection to  
power  
IEC 320 C19 male connector  
inside back door  
Climatic Environment  
o
o
o
o
Temperature  
(operating)  
Dry Bulb  
15 C to 32 C (59 F to 90 F)  
o
o
Wet bulb  
25 C (77 F) maximum  
o
Thermal transition  
Dry bulb  
11 C per hour  
o
o
o
o
Temperature  
(shipping and  
storage)  
-40 C to 66 C (-40 F to 151 F)  
o
o
Wet bulb  
46 C (115 F) maximum  
o
o
Thermal transition  
Operating  
30 C (54 F) per hour  
Relative humidity  
Altitude  
20% to 80%, non-condensing  
5% to 95%, non-condensing  
Shipping and storage  
Operating  
Sea Level to 10,000 ft.  
(3,048 m)  
Shipping and storage  
Operating  
Sea Level to 12,000 ft.  
(3,657 m)  
Heat dissipation  
Direct ESD  
5500 BTU/hr (1400 KCal/hr or  
1600 watts)  
Contact discharge  
Air discharge  
@ 2.0, 4.0, 6.0, 8.0 kV to all  
external metal panels and doors  
@ 2.0, 4.0, 6.0, 8.0, 10.0,  
12.0, 15.0 kV to the front GUI  
display  
Indirect ESD  
Contact discharge  
@ 2.0, 4.0, 6.0, 8.0 kV to the  
VCP  
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Library Characteristics  
Table 21: Environmental specifications (Continued)  
Radiated fields per  
IEC-801-3  
Unmodulated  
27 MHz to 500 MHz @ 3 V/m  
Fast transients (EFT  
or Burst) per  
IEC801-4  
Data cables  
Power cables  
@ 0.5kV  
@ 1.0kV  
Sound power level  
Operating  
Idle  
7.6 Bel  
7.8 Bel  
5.5db  
Sound pressure @  
operator  
Operating  
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Relocating the Library  
B
Caution: HP strongly recommends that an HP authorized service  
representative relocate a library to another location.  
term relocate means either to ship the library or simply to move it to a nearby  
Checking the new installation site, page 104  
Preparing the library for relocation, page 105  
Crating the library, page 115  
Preparing the library for operation, page 118  
To ship the library or move it using a motor vehicle (for example, truck, or  
forklift), follow all of the instructions in this appendix.  
To move the library to a new location within the same building or facility, follow  
all instructions in this appendix except for those found in “Crating the library” on  
page 115.  
Note: These procedures require the original packing materials of the library. If you do  
not have the original packing materials, contact your support representative.  
Caution: Moving or shipping the library without proper packing materials can  
result in damage to library components.  
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Relocating the Library  
Checking the new installation site  
Check the new installation site for the library using the guidelines found in the HP  
StorageWorks ESL E-Series Pre-Installation Site Survey Instructions. Make sure  
the new location meets all applicable clearance, environmental, and power  
requirements.  
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Relocating the Library  
Preparing the library for relocation  
To prepare the library for relocation:  
Removing tape cartridges, page 105  
Installing shipping restraints and packing, page 106  
Disconnecting library cables, page 113  
Caution: Always prepare the library for relocation before any move.  
Removing tape cartridges  
To remove tape cartridges:  
1. Unload all tape cartridges from the tape drives using your application  
software.  
2. Press Stop on the OCP to stop all library operation.  
This places the library off-line after the completion of any currently executing  
operations.  
3. Power the library off.  
4. Unlock and open both front doors.  
5. Remove all tape cartridges from the library bins.  
6. Carefully pack all tapes for shipment.  
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Relocating the Library  
Installing shipping restraints and packing  
To install internal shipping restraints:  
1. Remove the six panel shipping restraints (three sets on each side) from their  
storage location on the lower cabinet frame (see Figure 35).  
Panel restraint  
storage locations  
(Left storage position shown)  
Figure 35: Retrieving the panel shipping restraints  
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Relocating the Library  
2. Attach the six panel shipping restraints (three on each side) with a 1/4-in nut  
driver (see Figure 36).  
Upper shipping restraint  
Upper shipping restraint  
Load port latching  
mechanism  
Middle shipping restraint  
Lower shipping restraint  
Middle shipping restraint  
Lower shipping restraint  
(Panels shown outside of library for clarity)  
Figure 36: Attaching the panel shipping restraints  
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Relocating the Library  
3. Remove the robot shipping restraints from their storage location under the left  
cartridge bin panel (see Figure 37).  
Shipping restraints  
in storage position  
Spare  
screws  
Shipping  
restraints  
Figure 37: Shipping restraints - storage location  
4. If the picker is not in the far right position, gently move it along the horizontal  
carriage until it is as far front as possible.  
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Relocating the Library  
5. Install the robotic shipping restraints (see Figure 38).  
Robot  
shipping restraint  
Vertical axis  
shipping restraint  
Figure 38: Installing the robotic shipping restraint  
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Relocating the Library  
6. Install the counterweight (see Figure 39).  
Shipping restraint  
Nuts  
Figure 39: Installing the counterweight shipping restraint  
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Relocating the Library  
7. Locate the two sheet metal pieces that form the internal library frame restraint  
and insert them as shown in Figure 40.  
Bolt  
Bolt  
Hex nuts  
Figure 40: Installing the internal library frame restraint  
8. Attach the two pieces together using four 1/4-inch hex nuts.  
9. Secure the restraint to the frame with two 1/4-inch bolts, one at the top and  
one at the bottom of the library frame.  
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Relocating the Library  
10. From the front of the library, add the foam to the Y-axis cover plate, to the left  
front door, and also to the back door frame (see Figure 41).  
Foam  
(Front of library)  
(Back of library)  
Foam  
Figure 41: Adding the shipping foam inside the library  
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Relocating the Library  
11. Close the library doors and add shipping foam to the bottom of the library  
perimeter (see Figure 42).  
Foam  
Figure 42: Adding the shipping foam to the library perimeter  
Disconnecting library cables  
To disconnect library cables:  
1. Disconnect the FC cables connecting from the library to the host.  
2. Disconnect the Ethernet cable connecting to the local network.  
3. Disconnect the power cord from the library to its power source.  
4. Pack the cables removed in step 1 through step 3 with other library  
accessories.  
5. Disconnect the following cables but leave them routed in the channel:  
Drive cluster and card cage power cables  
Drive cluster Ethernet cables  
Drive cluster I2C cables  
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Relocating the Library  
Drive SCSI cables (not present on Ultrium 460-FC drives)  
Cabinet controller SCSI cable  
Robotics controller card (e1200-160) Ethernet cable  
e2400-160 or e2400-FC 2G interface controller Ethernet cables  
Interface Manager card Ethernet cable  
Drive FC cables (not present on SCSI drives)  
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Relocating the Library  
Crating the library  
Use this section if you need to:  
Ship the library to the new site.  
Transport the library by forklift or similar means.  
If you are moving the library within a facility, refer to “Preparing the library for  
operation” on page 118.  
WARNING: The library weighs approximately 1350 lb. (612 kg). Use at least  
two people to perform any steps that involve lifting or guiding the library.  
VORSICHT: Die Library wiegt ca. 612 kg (1.350 lb). Daher müssen alle Schritte,  
die das Anheben oder das Führen der Tape Library erfordern, von mindestens  
zwei Personen durchgeführt werden.  
AVVERTENZA: La libreria pesa circa 612 KG. Utilizzare almeno due persone  
per eseguire qualsiasi operazione di sollevamento o di spostamento della  
libreria.  
WAARSCHUWING: De library weegt ongeveer 612 kg. Als de library moet  
worden opgetild of voortbewogen, doet u dat dan altijd met twee personen.  
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Relocating the Library  
To crate the library for a new site (see Figure 43).  
Figure 43: Crating the library  
1. Prepare the shipping pallet for the library by attaching the ramp to the pallet.  
2. Place the library on the pallet  
a. Raise the library support feet.  
b. With the help of at least one person, roll the library to a position in front  
of the pallet ramp.  
c. Roll the library onto the pallet.  
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Relocating the Library  
3. Secure the library.  
a. Place the shipping bag over the library, and secure it into place.  
b. Use the four shipping bolts to secure the library to the pallet.  
c. Remove the ramp from the pallet and lean it against the side of the library  
with a cardboard sheet between the library and the ramp.  
4. Place the accessory kits onto the pallet.  
5. Place the foam cap over the library.  
6. Wrap the cardboard crate around the library and fasten it using the plastic  
restraining clips.  
7. Place the top onto the crate.  
8. Secure the crate with two steel restraining bands.  
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Relocating the Library  
Preparing the library for operation  
After shipping or moving the library, refer to the HP StorageWorks ESL E-Series  
Pre-Installation Site Survey Instructions and the HP StorageWorks ESL E-Series  
Unpacking and Installation Guide to:  
Prepare the new installation site  
Receive the library  
Uncrate the library  
Position the library  
Install and configure the library  
Note: The ESL E-Series library must be unpacked and installed by authorized HP  
service personnel only.  
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Regulatory Statements  
C
FCC statement  
This equipment has been tested and found to comply with the limits for a Class A  
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to  
provide reasonable protection against harmful interference when the equipment is  
operated in a commercial environment. This equipment generates, uses, and can  
radiate radio frequency energy and, if not installed and used in accordance with  
the instruction manual, may cause harmful interference to radio communications.  
Any changes or modifications made to this equipment may void you's authority to  
operate this equipment.  
Operation of this equipment in a residential area may cause interference in which  
case you at your own expense will be required to take whatever measures may be  
required to correct the interference.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the  
following conditions:  
1. This device may not cause harmful interference, and  
2. This device must accept any interference received, including interference that  
may cause undesired operation.  
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Regulatory Statements  
BSMI statement  
ꢀꢁꢂꢃꢄ  
ꢅꢆꢇ ꢈꢉꢊꢋꢌꢁꢂ ꢍꢎꢏꢈꢐꢑꢒꢂꢃꢓꢁꢂ ꢔꢕꢖꢗꢘꢙꢚꢛꢜꢁꢂ ꢍꢅꢝ  
!"ꢁꢂ ꢂꢃꢄꢖ#$%&'()*+ꢈ,-.  
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Regulatory Statements  
Japan statement (VCCI)  
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Regulatory Statements  
Industry Canada (digital apparatus)  
Reference: Interference-Causing Equipment Standard, ICES-003 Issue 2  
This Class A digital apparatus meets all requirements of the Canadian  
Interference-Causing Equipment Regulations.  
Cet appareil numérique de la classe A respecte toutes les exigences du Reglément  
sur le matériel brouilleur du Canada.  
CISPR-22 WARNING!  
This is a Class A product. In a domestic environment this product may cause radio  
interference in which case the user may be required to take adequate measures.  
ACHTUNG!  
Dieses ist ein Gerät der Funkstörgrenzwertklasse A. In Wohnbereichen können  
bei Betrieb dieses Gerätes Rundfunkstörungen auftreten, in welchen Fällen der  
Benutzer für entsprechende Gegenmassnahmen verantwortlich ist.  
ATTENTION!  
Ceci est un produit de classe A. Dans un environment domestique, ce produit peut  
causer des interférences radioélectriques. Il appartient alors à l'utilisateur de  
prendre les mesures appropriées.  
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Regulatory Statements  
Notice for USA and CANADA only  
If shipped to USA, use the UL LISTED power cord specified below for 200-240 V  
operation. If shipped to Canada, use the CSA CERTIFIED power cord specified  
below for 200-240 V operation.  
Plug Cap: NEMA twist-lock plug with ground pin (NEMA L6-20P  
configuration)  
Cord Type: SJT, three 12 AWG (3 x 2.50 mm2) or 18 AWG (1.0 mm2) wires  
Length Maximum: 15 feet (4.5m)  
Rating Minimum: 25 A, 125 V  
ATTENTION  
REMARQUE  
LIRE LA REMARQUE DANS LE MODE D'EMPLOI.  
CETTE REMARQUE NE CONCERNE QUE LES ÉTATS-UNIS ET LE  
CANADA.  
En cas d'envoi aux États-Unis, utiliser le cordon d'alimentation CERTIFIÉ UL et  
convenant pour 200-240 V.  
En cas d'envoi au Canada, utiliser le cordon d'alimentation CERTIFIÉ CSA et  
convenant pour 200-240 V.  
Fiche: Broches parallèles avec une broche de mise à la terre (configuration  
NEMA L6-20P)  
CordonType: SJT, trifilaire 12 AWG (3 x 2.50 mm2) ou  
18 AWG (1.0 mm2)  
Longeur Maximum: 15 pieds (4.5m)  
Capacité Minimum: 25A, 125 V  
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Regulatory Statements  
Laser statement  
Class 1 laser product  
WARNING: With all panels and enclosures in place, this product is rated as a  
Class I laser product. The bar code scanner inside this product, however, is a  
Class II laser. Avoid exposure to the laser light emitted from the bar code  
scanner. Do not stare into the beam.  
WARNING: Use of controls or adjustments or performance of procedures  
other than those specified herein may result in hazardous exposure.  
Laser klasse 1  
VORSICHT: Dieses Produkt Enthält Einen Laser der Kategorie II. Laserstrahlen  
- Der Strichcode-scanner Gibt Laserstrahlen aus. VERMEIDEN SIE jeden  
Blickkontakt und direkten körperlichen Kontakt mit diesen Strahlen.  
VORSICHT: Ein nicht ordnungsgemäßer (siehe hier enthaltene Anweisungen)  
Einsatz bzw. Änderungen der Betriebsleistung können einen Gesundheit  
gefährdenden Kontakt zur Folge haben.  
Appareil à laser de classe 1  
ATTENTION: Ce produit émet de la classe laser II. Rayonnement laser - NE PAS  
fixer des yeux le rayon. Éviter les expositions - Le rayonnement laser est émis à  
partir du lecteur optique de code barre.  
ATTENTION: Lutilisation de contrôles ou d’ajustements de performance des  
procédures autres que ceux indiqués ici peut entraîner une exposition dangereuse.  
Producto láser de clase 1  
¡ATENCIÓN! Este producto contiene laser de clase II. Luz de laser - NO mire el  
rayo. Evite el contacto con la luz: la luz de laser se emite desde el explorador de  
código de barras.  
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Regulatory Statements  
¡ATENCIÓN! El uso de los controles o ajustes para realizar procedimientos que  
no son especificados puede provocar una situación peligrosa.  
Luokan 1 laserlaite  
ATTENZIONE: Questo prodotto emette una luce laser di Classe II. NON  
guardare il facsio di luce ed evitare di esporsi alla fonte del laser. Il fascio di luce  
laser h emesso dal dispositivo di scansione del codice a barre.  
ATTENZIONE: Luso di comandi o regolazioni per eseguire le procedure che  
non siano quelli specificati in questa documentazione pur causare rischi all  
‘incolumit’ delle persone.  
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Regulatory Statements  
Battery statement  
WARNING: This product contains a Lithium battery. The Dallas  
Semiconductor DS12B887 on the motherboard contains a Lithium battery.  
Lithium may be considered a hazardous material. Dispose of this battery in  
accordance with local, state, and federal laws.  
LET OP  
Dit product bevat een lithiumbatterij. De DS12B887-chip van Dallas  
Semiconductor op het moederbord bevat een lithiumbatterij. Lithium kan als  
gevaarlijk materiaal worden beschouwd. Werp de batterij weg in  
overeenstemming met de plaatselijke en landelijke milieuwetgeving.  
VAROITUS  
Tässä tuotteessa on litiumparisto. Emolevyllä oleva Dallas Semiconductor  
DS12B887 sisältää litiumpariston. Litium saattaa olla luokiteltu vaaralliseksi  
aineeksi. Hävitä tämä paristo paikallisten lakien ja määräysten mukaisesti.  
ATTENTION  
Ce produit contient une batterie au lithium. Le composant Dallas DS12B887 de la  
carte mère contient une batterie au lithium. Le lithium peut être considéré comme  
un produit dangereux. Rejetez cette batterie selon les règlements locaux,  
régionaux ou fédéraux.  
ACHTUNG  
Dieses Produkt enthält eine Lithium-Batterie. Der Dallas Halbleiter DS12B887  
auf der Hauptplatine enthält eine Lithium-Batterie. Lithium gilt als speziell zu  
entsorgender Sondermüll. Bei der Entsorgung dieser Batterie müssen die  
entsprechenden lokalen, länder- und bundesweiten Gesetze und Regelungen  
betreffend Sammel- und Rückgabestellen beachtet werden.  
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Regulatory Statements  
Attenzione  
Questo prodotto contiene una batteria al litio. Il modulo Dallas Semiconductor  
DS12B887 contiene una batteria al litio sulla scheda madre. Il litio può essere  
considerato un materiale pericoloso. Utilizzare questo tipo di batterie in accordo  
con le normative vigenti.  
PRECAUCIÓN  
Este producto contiene una batería de litio. El modelo Dallas Semiconductor  
DS12B887 de la placa base contiene una batería de litio. El litio puede ser  
considerado un material peligroso. Deseche la batería conforme a la normativa  
vigente de aplicación.  
VARNING!  
Denna produkt innehåller ett litiumbatteri. Dallas Semiconductor DS12B887 på  
moderkortet innehåller ett litiumbatteri. Litium kan betraktas som ett miljöfarligt  
ämne. När batteriet förbrukats, ska de lagar som gäller för miljöfarligt avfall  
respekteras.  
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Sense Data Values  
D
This appendix lists sense data values and descriptions. These values appear in  
library error codes, as well as in the library error log.  
Table 22 lists message information that can be sent from the tape library to the  
host computer. The table is sorted by the data in the ASC column (second column  
from left) and lists the following information:  
Sense Key  
Additional Sense Code (ASC)  
Additional Sense Code Qualifier (ASCQ)  
Message name, description and (potential) recovery action  
Valid Interfaces  
SCSI (host computer)  
DIAG (diagnostic port/computer)  
Both = SCSI and DIAG port  
Table 23 lists message information for hardware failures ASCQ values. The table  
is sorted by the data in the ASCQ column and lists the following information:  
ASCQ  
Message name, description and (potential) recovery action  
Message name and description may contain abbreviations as follows:  
LU = Logical Unit  
REQ’D = Required  
DEV = Device  
NVRAM = Nonvolatile RAM  
A/D = Analog-to-Digital  
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Sense Data Values  
Table 22: Sense data values (Hexadecimal)  
Sense  
Key  
ASC  
ASCQ  
Message Name/Description  
0
00  
00  
NO ADDITIONAL SENSE INFORMATION  
No recovery necessary.  
2
2
2
04  
04  
04  
00  
01  
02  
LU IS NOT READY, CAUSE NOT REPORTABLE  
Internal error. Retry command.  
LOGICAL UNIT IN PROCESS OF BECOMING READY  
Wait for library unit to complete initialization.  
LOGICAL UNIT INIT REQUIRED  
Element status or calibration unknown. Perform “Initialize Element  
Status” command (SCSI) or “Initialize Inventory” command (DIAG).  
2
5
04  
04  
03  
07  
LU IS NOT READY, MANUAL INTERVENTION REQ’D  
Initialization failed. Determine failure type by checking any previous  
error code returned to host. Reinitialize element status through  
backup package or command line interface.  
DRIVE FW UPDATE IN PROGRESS  
The drive can not perform indicated request because it is in the  
process of updating it’s firmware.  
B
B
5
5
5
5
08  
08  
1A  
20  
21  
24  
00  
01  
00  
00  
01  
00  
LOGICAL UNIT COMMUNICATION FAILURE  
Check cables. Ensure library unit is powered on. Retry command.  
LIBRARY COMMUNICATION TIME-OUT  
Internal communications not responding. Retry command.  
PARAMETER LIST LENGTH ERROR  
Invalid parameter list length field specified by command.  
INVALID COMMAND OPERATION CODE  
Verify the host command format.  
INVALID ELEMENT ADDRESS  
Check Mode Sense data for correct element addresses.  
INVALID FIELD IN COMMAND DATA BLOCK  
Ensure all reserve fields are set to zero.  
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Sense Data Values  
Table 22: Sense data values (Hexadecimal) (Continued)  
Sense  
Key  
ASC  
ASCQ  
Message Name/Description  
5
25  
00  
LOGICAL UNIT IS NOT SUPPORTED  
Verify the logical unit field specified in the command contains a  
legitimate logical unit number. Check cabling to logical unit.  
5
5
26  
26  
00  
02  
INVALID FIELD IN PARAMETER LIST  
Verify Mode Select page fields. Verify that fields comply with  
command format described in this guide.  
PARAMETER VALUE INVALID  
Verify Mode Select page fields. Verify that fields comply with  
command format described in this guide.  
This response is also returned for commands issued to the diagnostic  
interface of the library if an invalid parameter is sent.  
6
6
28  
29  
01  
00  
IMPORT OR EXPORT ELEMENT ACCESSED  
Load port door has been closed.  
POWER-ON, RESET OR BUS DEVICE RESET OCCURRED  
Informational message. If power on occurs, the host user should  
assume the inventory may have changed, and should ask the library  
for that information again.  
6
6
6
29  
29  
29  
01  
02  
03  
POWER-ON RESET OCCURRED.  
Informational message. If power on occurs, the host user should  
assume the inventory may have changed, and should ask the library  
for that information again.  
BUS RESET OCCURRED.  
Informational message. If power on occurs, the host user should  
assume the inventory may have changed, and should ask the library  
for that information again.  
BUS DEVICE RESET OCCURRED  
Informational message. If power on occurs, the host user should  
assume the inventory may have changed, and should ask the library  
for that information again.  
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Sense Data Values  
Table 22: Sense data values (Hexadecimal) (Continued)  
Sense  
Key  
ASC  
ASCQ  
Message Name/Description  
6
29  
04  
INTERNAL DEVICE RESET OCCURRED  
Informational message. If power on occurs, the host user should  
assume the inventory may have changed, and should ask the library  
for that information again.  
6
B
2A  
30  
30  
01  
00  
03  
MODE PARAMETERS CHANGED  
Mode parameters may have changed due to another host issuing a  
Mode Select command.  
INCOMPATIBLE MEDIA  
An attempt was made to move media to a destination element that is  
incapable of receiving it.  
-none-  
CLEANING CARTRIDGE INSTALLED  
Indicates that the element contains a cleaning cartridge that is not  
“used-up.” This is returned with the element status data, which has no  
sense key.  
5
30  
03  
CLEANING CARTRIDGE INSTALLED  
A cleaning cartridge cannot be removed from a drive because it is  
being used in a cleaning operation.  
A cartridge cannot be placed into the drive because the drive is  
being cleaned.  
A cartridge cannot be placed into an empty storage element because  
it is reserved for a cleaning cartridge that is currently in use in a drive  
cleaning operation.  
5
5
39  
00  
00  
SAVING PARAMETERS NOT SUPPORTED  
Verify Save Parameter field in the Mode Select page complies with  
the command format described in this guide.  
3A  
MEDIUM NOT PRESENT  
The inventory indicated that a cartridge was in this bin but no  
cartridge was sensed by the picker when it attempted to pick it. Retry  
the command. Check for proper seating of the cartridge. It may also  
indicate that the tape is not ready to be picked from the drive  
because the tape is not fully unloaded. Retry the command.  
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Sense Data Values  
Table 22: Sense data values (Hexadecimal) (Continued)  
Sense  
Key  
ASC  
ASCQ  
Message Name/Description  
5
3B  
0D  
MEDIUM DESTINATION ELEMENT FULL  
Destination element address already contains a cartridge. Issue a  
Read Element Status command and retry move command using your  
application software. If the problem recurs, issue an Initialize Element  
Status command followed by a Read Element Status command and  
retry move command using your application software.  
5
3B  
0E  
MEDIUM SOURCE ELEMENT EMPTY  
Source element address does not contain a cartridge. Issue a Read  
Element Status command and retry move command using your  
application software. If the problem recurs, issue an Initialize Element  
Status command followed by a Read Element Status command and  
retry the move command using your application software.  
B
B
43  
47  
00  
00  
SCSI MESSAGE ERROR  
Detected message error in message processing on the SCSI BUS.  
SCSI PARITY ERROR  
SCSI Parity Error detected. Check cable connections and cable  
length.  
5
4E  
00  
OVERLAPPED COMMANDS ATTEMPTED  
Due to a second command being sent from the same host before a  
previous command has completed, the previous command has been  
aborted. This may also occur when executing off-line commands via  
the control panel and DIAG port simultaneously.  
3
5
52  
53  
00  
02  
DRIVE REPORTING MEDIA ERROR  
The tape drive is indicating that it has detected a problem with the  
media. See the tape drive user’s manual for more information.  
MEDIUM REMOVAL PREVENTED  
Prevent Medium Removal command was executed and command  
was received to export cartridge. Execute Allow Medium Removal  
command and retry move medium command using your application  
software.  
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Sense Data Values  
Table 22: Sense data values (Hexadecimal) (Continued)  
Sense  
Key  
ASC  
ASCQ  
Message Name/Description  
2
5A  
01  
OPERATOR MEDIUM REMOVAL REQUEST  
Indicates that the element contains a cleaning cartridge that is  
“used-up” and the system is unable to export the cleaning cartridge.  
Manually unload the tape.  
The load port door is open, so import/export elements can not be  
accessed.  
2
6
80  
80  
80  
80  
00  
00  
01  
01  
DOOR IS OPENED INVENTORY MAY HAVE BEEN CORRUPTED  
Close door and retry command. If the system is on-line, it executes its  
initialization procedure.  
DOOR WAS OPENED INVENTORY MAY HAVE BEEN  
CORRUPTED  
Close door and retry command.  
-none-  
5
DRIVE REQUIRES CLEANING  
Tape drive indicates that drive needs cleaning. Clean the tape drive.  
This is returned with element status data, which has no sense key.  
TRANSFER FULL - COMMAND CAN NOT BE EXECUTED  
Picker has cartridge in it. Move cartridge to empty storage element  
using Move Medium command via your application software. Retry  
command.  
B
80  
01  
TRANSFER FULL - AT END OF PLACE  
Picker has cartridge in it at end of a place operation (Move Medium  
with a target other than the Transfer). Move cartridge to empty  
storage element using Move Medium command via your application  
software. Retry command.  
B
2
80  
80  
06  
07  
TRANSFER EMPTY - COMMAND ABORTED  
Picker does not contain cartridge at end of pick portion of Move  
Medium command.  
SYSTEM IS STOPPED  
The STOP button on the control panel was pressed. Press the STOP  
button.  
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Sense Data Values  
Table 22: Sense data values (Hexadecimal) (Continued)  
Sense  
Key  
ASC  
ASCQ  
Message Name/Description  
6
80  
07  
SYSTEM STOP BUTTON WAS PRESSED  
The STOP button on the control panel was pressed. Press the STOP  
button. Retry command.  
6
2
6
80  
80  
80  
08  
09  
09  
LOGICAL UNIT TURNED ON-LINE  
Through the menu options, bring the library on-line.  
LOGICAL UNIT IS TURNED OFF-LINE  
Through the menu options, bring the library on-line.  
LOGICAL UNIT TAKEN OFFLINE  
Library was taken off-line through the remote web management or  
GUI.  
B
80  
10  
LOAD RETRY FAILED  
Library was unable to successfully load and thread the drive, even  
after retries. Check drive alignment. If the problem continues, drive  
may need servicing.  
4
B
B
80  
80  
80  
0A  
0B  
0D  
CONFIGURATION SETTINGS CORRUPTED  
Reconfigure the library. If problem persists, call Technical Support.  
COMMAND ABORTED BY USER  
Informational message. No action is necessary.  
CARTRIDGE PARTIALLY GRIPPED  
Issue a Move Medium command using your application software to  
move the cartridge from the transfer element to an empty storage  
element.  
6
80  
0E  
DATA TRANSFER CHANGED  
A drive has been inserted/removed into the system. Use “Read  
Element Status” to determine status of drives.  
4
4
80  
80  
0F  
11  
LOW POWER ERROR  
Check power connections.  
MOTOR POWER FAILURE  
Indicates motor powered off for a reason not otherwise reported.  
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Sense Data Values  
Table 22: Sense data values (Hexadecimal) (Continued)  
Sense  
Key  
ASC  
ASCQ  
Message Name/Description  
5
80  
22  
ELEMENT CONTENTS UNKNOWN  
The contents of an element address are unknown. Issue a Read  
Element Status for the element address. If contents are still unknown  
issue an Initialize Element Status command.  
4
4
5
80  
81  
81  
23  
BAR CODE SCANNER FAILURE  
Bar code scanner has failed. Reinitialize element status.  
See  
Table 23  
PICKER HARDWARE FAILURE  
Picker hardware failure. Call Technical Support.  
C0  
E0  
F0  
TRANSPORT FULL  
The picker contains a cartridge. Issue a command to retrieve the  
cartridge from the picker and place it in either a bin or a tape drive.  
5
5
81  
81  
PICKER INVALID START CONDITION  
Picker hardware condition is unknown. Issue a Rezero Unit  
command.  
PICKER INVALID COMMAND  
Picker hardware commanded to position out of system mechanical  
limits. Issue a Rezero Unit command.  
4
5
82  
82  
See  
ROTARY HARDWARE FAILURE  
Table 23  
Rotary hardware failure. Call Technical Support.  
E0  
ROTARY INVALID START CONDITION  
Rotary hardware condition is unknown. Issue a Rezero Unit  
command.  
5
4
82  
83  
F0  
ROTARY INVALID COMMAND  
Rotary axis was commanded to a position out of its legal range. This  
is an internal code failure.  
See  
Table 23  
EXTENSION HARDWARE FAILURE  
Extension hardware failure. Call Technical Support.  
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Sense Data Values  
Table 22: Sense data values (Hexadecimal) (Continued)  
Sense  
Key  
ASC  
ASCQ  
Message Name/Description  
5
83  
E0  
EXTENSION INVALID START CONDITION  
Extension hardware condition is unknown. Issue a Rezero Unit  
command.  
5
83  
F0  
EXTENSION INVALID COMMAND  
Extension hardware was commanded to a position out of the systems  
mechanical limits.  
4
5
84  
84  
See  
VERTICAL HARDWARE FAILURE  
Table 23  
Vertical hardware internal failure. Call Technical Support.  
E0  
VERTICAL INVALID START CONDITION  
Vertical hardware condition is unknown. Issue a Rezero Unit  
command.  
5
84  
F0  
VERTICAL INVALID COMMAND  
Vertical hardware commanded to position out of system mechanical  
limits. Issue a Rezero Unit command. If the problem persists, calibrate  
the library.  
4
5
85  
85  
See  
HORIZONTAL HARDWARE FAILURE  
Table 23  
Horizontal hardware failure. Call Technical Support.  
E0  
HORIZONTAL INVALID START CONDITION  
Horizontal hardware condition is unknown. Issue a Rezero Unit  
command.  
5
85  
F0  
HORIZONTAL INVALID COMMAND  
Horizontal hardware commanded to position out of system  
mechanical limits. Issue a Rezero Unit command. If the problem  
persists, calibrate the library.  
4
5
87  
See  
DEPTH HARDWARE FAILURE  
Table 23  
Depth hardware failure. Call Technical Support.  
DEPTH INVALID START CONDITION  
Depth hardware condition is unknown. Issue a Rezero Unit  
command.  
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Sense Data Values  
Table 22: Sense data values (Hexadecimal) (Continued)  
Sense  
Key  
ASC  
ASCQ  
Message Name/Description  
5
87  
F0  
DEPTH INVALID COMMAND  
Depth hardware commanded to position out of system mechanical  
limits. Issue a Rezero Unit command. If the problem persists, calibrate  
the library.  
4
4
88  
88  
00  
01  
WARNING SAFE TEMPERATURE EXCEEDED  
This is only a warning that the temperature in the library exceeds the  
o
normal operational temperature (96.8 F).  
MAXIMUM TEMPERATURE EXCEEDED  
The robot in the cabinet that has overheated turns off and remains off  
o
until the temperature returns to an acceptable level (59-90 F).  
4
5
6
4
5
5
89  
8A  
8A  
8B  
8B  
8B  
00-FF VISION HARDWARE FAILURE  
Vision internal failure. Call Technical Support.  
02  
02  
UNCALIBRATED POSITION  
System requires calibration.  
CALIBRATION FAILURE  
Check slots, cartridges, all internal elements.  
See  
Table 23  
CLM HARDWARE FAILURE  
CLM failure. Call Technical Support.  
E0  
F0  
CLM INVALID START CONDITION  
CLM hardware condition is unknown. Issue a Rezero Unit command.  
CLM INVALID COMMAND  
CLM hardware commanded to position out of system mechanical  
limits. Issue a Rezero Unit command. If the problem persists, calibrate  
the library.  
B
8B  
C0  
TRANSPORT FULL  
The CLM contains a cartridge. Issue a command to retrieve the  
cartridge from the CLM and place it in either a bin or a tape drive.  
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Sense Data Values  
Table 22: Sense data values (Hexadecimal) (Continued)  
Sense  
Key  
ASC  
ASCQ  
Message Name/Description  
B
8C  
01  
LOAD PORT LATCH FAILURE  
The load port door was unlocked, but did not leave its current  
position before time-out (30 seconds). This may be due to the door  
being stuck, or in the case of a close operation, the operator not  
moving the door.  
4
4
4
B
8C  
8E  
8E  
8F  
06  
03  
04  
00  
LOAD PORT DOOR OPEN  
Load port door unlocked but failed to open.  
CABINET CONTROLLER UNABLE TO UPLOAD  
Unable to upload firmware to the cabinet controller.  
ROBOTICS CONTROLLER UNABLE TO UPLOAD  
Unable to upload firmware to the robotic controller.  
LIBRARY UNIT COMMAND TIMED OUT  
Verify that communications to library still exists by issuing another  
command.  
4
4
F3  
F3  
02  
20  
DRIVE COMMUNICATION TIMEOUT  
The library is unable to communicate with a drive.  
DRIVE UNLOAD FAILED OR TIMED OUT  
The command to the drive to unload the tape failed to complete or  
timed out.  
4
4
4
F3  
F3  
F3  
21  
22  
23  
DRIVE EJECT FAILED OR TIMED OUT  
The command to the drive to eject a tape failed to complete or time  
out.  
DRIVE LOAD FAILED OR TIMED OUT  
The command to the drive to load a tape failed to complete or timed  
out.  
DRIVE THREAD FAILED OR TIMED OUT  
The command to the drive to thread a tape failed or timed out.  
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Sense Data Values  
Table 23: Hardware failure ASCQ values  
ASCQ  
Description  
00-0F OTHER  
Hardware internal failure. Call Technical Support.  
10-1F ENCODER/MOTOR  
Check the motor/encoder connector.  
20-2F HOME SENSOR/FLAG  
Home sensor/flag failure. Check home sensor connector and flag.  
30-3F MECHANICAL POSITION ERROR  
Hardware did not reach desired position. The axis path could be obstructed. Determine the  
cause of the obstruction. Retry command. If the failure recurs, run self-test.  
40-4F TIMEOUT  
Hardware did not reach desired position. The axis rail lubrication may be insufficient. The  
axis belt may be too tight. The motor pulley may be loose. Retry the command. If the failure  
reoccurs, then run selftest.  
50-5F OVER CONTROL  
The hardware is obstructed. Determine the cause of the obstruction. Retry the command. If  
the failure reoccurs, then run selftest.  
60-6F FPGA FAILURE  
Robotics FPGA has failed. Call Technical Support.  
70-7F POSITIONAL DRIFT  
The hardware home position is drifting. Call Technical Support.  
80-8F MAPPING FAILURE  
Scanner was unable to detect optical target during calibration.  
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Sense Data Values  
Table 23: Hardware failure ASCQ values (Continued)  
ASCQ  
Description  
90-9F FORCE ERROR  
While pushing a cartridge into a bin or drive, the extension axis never made contact with  
any object.  
A0-AF SENSOR FAILURE  
A sensor transition did not occur as expected or an extra transition occurred during  
calibration, inventory or pick/place. Retry the command. If the failure recurs, contact  
Technical Support.  
B0-BF ELECTRONICS NOT PRESENT  
Electronics necessary for hardware to function is not present. Install necessary hardware.  
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Event Reporting  
E
The library is capable of reporting a variety of events that occur within the  
cabinet. An event is defined as any occurrence that requires user attention and  
possible intervention. These events are either report through the OCP or through  
E-mail alerts.  
Library events are broken up into the following sections:  
Information events, page 144  
Warning events, page 146  
Critical events, page 148  
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Event Reporting  
Information events  
Informational events are for user information only and do not require any  
intervention on the cabinet such as replacing components or updating software.  
Table 24 lists the information events provided by the library.  
Table 24: Information events  
Information Events  
Cabinet *cabinet number door state changed  
Load Port opened  
Load Port closed  
Mode parameters for cabinet changed  
Mode parameters for partition changed  
Cabinet has been stopped  
Cabinet has been started  
Cabinet is now offline  
Cabinet state change to online  
Partition state change to online  
Cabinet state change to going online  
Drive *drive added  
Drive *drive removed  
Drive *drive power on  
Drive *drive power off  
Partition prevent / allow changed  
Load port *loadport  
Panel opened  
Panel closed  
User *user logged in  
User *user logged out  
Added new user  
Updated user  
Removed user  
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Event Reporting  
Table 24: Information events (Continued)  
Information Events  
Added new SNMP community  
Updated SNMP community  
Removed SNMP community  
Added new trap destination  
Updated trap destination  
Removed trap destination  
Updated date and time  
Updated IP address  
Updated subnet mask  
Updated hostname  
Updated domain  
Updated default gateway  
Updated email server  
Updated DNS address  
Library Name changed  
Library shutdown requested from remote GUI  
Library reboot requested from remote GUI  
Contract number updated  
Upload file complete  
Upgrade firmware complete  
Updated OCP Password  
Updated Subnet Mask  
Updated Default Gateway  
Updated IP address  
* indicates a variable character. This will change depending on the specific item  
within the cabinet.  
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Event Reporting  
Warning events  
Warning events indicate that a possible error condition exists within the cabinet.  
These events give the user a chance to check the cabinet before a failure occurs.  
Table 25 lists the warning events provided by the library.  
Table 25: Warning events  
Warning Events  
Tape move failed  
Tape inventory failed  
Sensor *name may need attention  
Sensor *name may need attention  
Tape Alert Flag 1 - Read Warning  
Tape Alert Flag 2 - Write Warning  
Tape Alert Flag 3 - Hard Error  
Tape Alert Flag 7 - Media Life  
Tape Alert Flag 8 - Not Data Grade  
Tape Alert Flag 15 - Memory in Cartridge Failure  
Tape Alert Flag 17 - Read Only Format  
Tape Alert Flag 18 - Tape Directory Corrupted  
Tape Alert Flag 21 - Clean Periodic  
Tape Alert Flag 29 - Drive Maintenance  
Tape Alert Flag 32 - Interface  
Tape Alert Flag 34 - Download Fault  
Tape Alert Flag 35 - Drive Humidity  
Tape Alert Flag 36 - Drive Temperature  
Tape Alert Flag 37 - Drive Voltage  
Tape Alert Flag 39 - Diagnostics Required  
Error setting SCSI ID  
Cabinet *cabinet number door open  
Diagnostic command *cmd command failed  
Fibre drive configuration failed  
146  
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Event Reporting  
Table 25: Warning events (Continued)  
Warning Events  
Unable to get medium changer statistics  
NVRAM corrupted  
Drive update  
Logical unit init required  
Logical unit is not ready  
Operator medium removal request  
Door is opened  
Transfer full - command can not be executed  
System is stopped  
Logical unit is turned off-line  
*panelname, sensor *name may need attention  
Drive *drive number, sensor *name may need attention  
Logical unit is not ready  
Load Port unload error  
Software Socket Failure  
Software Socket Failure  
No Matching Frame Name Found  
Software Communication Failure  
No data read for event  
System Test Error  
* indicates a variable character. This will change depending on the specific item  
within the cabinet.  
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Event Reporting  
Critical events  
Critical events indicate that a failure has occurred in the cabinet. The user must  
intervene to return the cabinet to operation.  
Table 26 lists the critical events provided by the library.  
Table 26: Critical events  
Critical Events  
Sensor *name needs attention  
Sensor *name needs attention  
Tape move failed  
Tape inventory failed  
Tape Alert Flag 4 - Media  
Tape Alert Flag 5 - Read Failure  
Tape Alert Flag 6 - Write Failure  
Tape Alert Flag 9 - Write Protect  
Tape Alert Flag 13 - Recoverable Snapped Tape  
Tape Alert Flag 14 - Unrecoverable Snapped Tape  
Tape Alert Flag 16 - Forced Eject  
Tape Alert Flag 20 - Clean Now  
Tape Alert Flag 22 - Expired Cleaning Media  
Tape Alert Flag 23 - Invalid Cleaning Cartridge  
Tape Alert Flag 30 - Hardware A (Reset Needed)  
Tape Alert Flag 31 - Hardware B (Power Cycle Needed)  
Tape Alert Flag 33 - Eject Media  
Tape Alert Flag 38 - Predictive Failure  
Diagnostic command *cmd command failed  
Unable to get medium changer statistics  
Maximum temperature exceeded  
Drive update  
Library communication time-out  
Incompatible media  
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Event Reporting  
Table 26: Critical events (Continued)  
Critical Events  
Transfer full - at end of place  
Transfer empty - command aborted  
Load retry failed  
Cartridge partially gripped  
Low power error  
Motor power failure  
Bar code decoder communication failure  
Gripper timeout  
Gripper open failure  
Gripper close failure  
Unable to pick cartridge  
Rotary timeout  
Rotary front failed  
Rotary back failure  
Rotary home not found  
Rotary axis internal failure  
Rotary invalid command  
Extension timeout  
Extension current feedback failure  
Extension mechanical position error  
Vertical home not found  
Vertical test failure  
Vertical encoder failure  
Vertical mapping failure  
Horizontal timeout  
Horizontal mechanical position error  
Horizontal test failure  
Horizontal encoder failure  
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Event Reporting  
Table 26: Critical events (Continued)  
Critical Events  
Horizontal mapping failure  
Warning safe temperature exceeded  
Load port timeout  
*panel name, sensor *name needs attention  
Drive *drive number, sensor *name needs attention  
Gripper hardware failure  
Extension internal failure  
Vertical internal failure  
Horizontal internal failure  
Logical unit communication failure  
Rotary invalid start condition  
Extension invalid start condition  
Depth hardware failure  
Vision hardware failure  
CLM hardware failure  
CLM invalid start condition  
CLM invalid command  
Transport full  
Load port door open  
Cabinet controller unable to upload  
Robotic controller unable to upload  
Library unit timed out  
Drive communication timeout  
Drive unload failed or timed out  
Drive eject failed or timed out  
Drive thread failed or timed out  
SCSI event  
Abort command  
Invalid CDB received  
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Event Reporting  
Table 26: Critical events (Continued)  
Critical Events  
No Mond connection  
No HBAs found  
Fork new ted failed  
Initialization failed  
Parse error  
Software Socket Failure  
Software Socket Died  
Software Socket Failure  
Software Socket Died  
Cabd unable to start new thread  
Cabinet Not Found  
Software Pipe Failure  
Software Communication Error  
Software Socket Failure  
Software Socket Failure  
* indicates a variable character. This will change depending on the specific item  
within the cabinet.  
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Event Reporting  
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Glossary  
This glossary defines terms used in this guide or related to this product and is not  
Glossary  
a comprehensive glossary of computer terms.  
Glossary  
Antistatic mat  
A mat made of antistatic material which includes a cabled connection to ground at  
a wall receptacle.  
ASC  
The Additional Sense Code is part of the SCSI-2 specification. The additional  
sense code (ASC) field indicates further information related to the error or  
exception condition reported in the sense key field.  
ASCQ  
Additional Sense Code Qualifier is part of the SCSI-2 specification. The  
additional sense code qualifier (ASCQ) indicates detailed information related to  
the additional sense code.  
Autoclean  
A user-defined mode made on the touch screen GUI by which the library  
automatically performs drive cleaning tasks.  
Bit  
The basic unit of data in a binary numbering system (binary digit), represented by  
a 0 or a 1. Eight bits equals one byte.  
Byte  
The basic unit of computer memory which is large enough to hold one character.  
Calibrate  
A process used by the library robotics to determine the exact position of storage,  
data transfer, and import/export elements.  
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Glossary  
Check Condition status  
Blocks of data are stored on the tape medium along with additional information  
that the library controller uses to manage storage and retrieval. The format of the  
additional information is unique and is hidden from the initiator during normal  
read or write operations. This additional information is often used to identify the  
physical location of the blocks of data and the address of the logical block, and to  
provide protection against the loss of the user data.  
The address of the first logical block is zero. The address of the last logical block  
is [n-1], where [n] is the number of logical blocks available on the medium. A  
Read Capacity command may be issued to determine the value of [n-1]. If a  
command is issued that requests access to a logical block not within the capacity  
of the medium, the command is terminated with CHECK CONDITION.  
CISPR 22  
This standard describes the emissions testing methods and test limits for  
information technology equipment, such as computers, office machines, or  
telecommunications equipment connected to low - voltage power main networks  
(<600V). It does not apply to equipment whose primary function is radio  
transmission or reception as defined by the International Telecommunications  
Union (ITU) Radio Regulations.  
The object of the standard is to establish uniform requirements for the conducted  
and radiated disturbance levels of the equipment covered by the standard.  
Disturbance limits are established for Class A and Class B equipment, and  
measurement methods, operating conditions, and interpretation of results are  
addressed.  
Class A digital device  
Class A equipment is intended for Commercial installation.  
Class I laser product  
Class 1 lasers are products where the power of the laser beam produced (the  
accessible emission) is always below the Maximum Permissible Exposure value.  
Therefore, for Class 1 lasers the output power is below the level at which it is  
believed eye damage will occur. Exposure to the beam of a Class 1 laser will not  
result in eye injury. Class 1 lasers may therefore be considered eye safe.  
Class II laser product  
Class 2 lasers are limited to a maximum output power of 1 mW. A person  
receiving an eye exposure from a Class 2 laser, either accidentally or as a result of  
someone else's deliberate action (misuse) will be protected from injury by their  
natural blink reflex. This is a natural involuntary response which causes the  
individual to blink and avert their head thereby terminating the eye exposure.  
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Glossary  
Elements  
SCSI designation for any device or bin in the library that can hold a cartridge.  
SCSI elements include storage bins, tape drives, load port bins, and the picker.  
EMI  
Electro-Magnetic Interference refers to unwanted electrical noise present on a  
power line. This noise may leak from the power lines and affect equipment that  
isn't even connected to the power line. Such leakage is called a magnetic field.  
Magnetic fields are formed when unwanted noise voltages give rise to noise  
currents. Such noise signals may adversely affect electronic equipment and cause  
intermittent data problems.  
ESD  
Electrostatic Discharge  
Host  
The device or devices to which the library is connected.  
IEC  
The International Electrotechnical Commission is based in Geneva, Switzerland.  
Load port  
The revolving assembly on a front door of enterprise libraries that incorporates a  
revolving drum and tape cartridge bins for loading and unloading tape cartridges.  
LTO-2  
Linear Tape-Open is a tape drive specification backed by HP, IBM and Seagate.  
Ultrium 460 tape drives (LTO-2) are HP’s second generation of LTO tape drives.  
LVD  
Low Voltage Differential or LVD is a type of electrical signaling for parallel SCSI  
and can reach distances up to 12 meters. All HP Ultrium 460 tape drives are LVD  
devices. SDLT tape drives can be LVD or HVD devices.  
MSBF  
Mean Swaps Before Failure  
MTBF  
Mean Time Between Failures  
MTTR  
Mean Time To Repair  
NEMA  
National Electrical Manufacturers Association  
Network interface Card (NIC)  
A NIC is a device that handles communication between a device and other devices  
on a network.  
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Glossary  
NVRAM  
Non-Volatile Random Access Memory is a type of memory that retains its  
contents when power is turned off. One type of NVRAM is SRAM that is made  
non-volatile by connecting it to a constant power source such as a battery. Another  
type of NVRAM uses EEPROM chips to save its contents when power is turned  
off. In this case, NVRAM is composed of a combination of SRAM and EEPROM  
chips.  
PCI  
The PCI bus typically runs at speeds of 33 MHz or 66 MHz and is usually 32 bits  
wide. This means that it passes 32 bits of data simultaneously as if down 32  
separate wires. Some of the most recent computers include wider 64-bit PCI  
buses, and already certain very high-end video capture cards offer improved  
performance if connected to a 64-bit PCI bus.  
Picker  
A mechanical component of the extension axis assembly (robotics) which grips  
and holds a tape cartridge in transit  
Reports  
Refers to the report options on the touch screen graphical user interface Service  
screen.  
Robotics  
As used in the context of automated tape libraries; the X-axis, Y-axis, and Z-axis  
mechanical assemblies inside the library used to move tape cartridges.  
RS-232C  
Short for Recommended Standard-232C, a standard interface approved by the  
Electronic Industries Association (EIA) for connecting serial devices. This  
standard is for asynchronous transfer between computer equipment and  
accessories. Data is transmitted bit by bit in a serial fashion. The RS-232 standard  
defines the function and use of all 25 pins of a DB-25 type connector.  
SCSI  
Small Computer System Interface. An American National Standards Institute  
(ANSI) communications standard for attaching peripheral equipment to  
computers.  
SCSI ID  
A unique address (0 to 15) assigned to each device on a SCSI bus.  
SCSI-2  
A second generation SCSI interface which includes command sets for magnetic  
and optical disks, tapes, printers, processors, CD-ROMs, scanners, medium  
changers, and communication devices.  
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Glossary  
SDLT  
Super Digital Linear Tape is a Quantum tape drive and tape cartridge specification  
offered in three ranges of capacity and transfer rates for workgroup, mid-range,  
and enterprise needs.  
SNMP  
Short for Simple Network Management Protocol, a set of protocols for managing  
complex networks.  
Take-up leader  
The ring at the beginning of a tape in a cartridge.  
Tape drive controllers  
A device that controls the transfer of data from a host to a tape drive and vice  
versa.  
Terabyte  
A unit of measure for digital data equal to approximately 1,000 gigabytes, or  
1,099,511,627,776 bytes!  
Terminator  
Special electrical resistors (terminators) are installed in the SCSI devices at each  
end of the SCSI bus and are not installed in other devices on the bus. The SCSI  
bus must be properly terminated at both ends so that commands and data can be  
transmitted to and from all devices on the bus.  
Ultrium  
See LTO-2  
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Glossary  
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Index  
A
D
antistatic mat 153  
ASCI 153  
devices  
supported 28  
ASCQ 153  
Autoclean 22, 153  
troubleshooting 91  
diagnostics 70  
document  
conventions 9  
B
back panel 18, 35  
backup 31  
bar code 49, 50, 51  
bit 153  
byte 153  
E
e2400-FC 2G interface controller 28  
elements 155  
EMI 155  
C
equipment symbols 10  
ESD 155  
calibrate 153  
card cage 28  
ESD precautions 44  
Ethernet port  
cartridge slots 35  
check condition status 154  
CISPR 22 154  
LED indicators 30  
location of 30  
class 1 laser product 154  
class 2 laser product 154  
class A digital device 154  
cleaning, tape drives 22, 95  
climatic specifications 100  
conventions  
external features  
e2400-160 FC interface controller 29  
e2400-FC 2G interface controller 29  
F
document 9  
equipment symbols 10  
FC connection, troubleshooting 90  
FC interface controller e2400-160 28  
FC interface controller e2400-FC 2G 28  
FC LED indicators 31  
features of FC interface controller, external 29  
front panel 16  
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Index  
load port 155  
DLT/SDLT 26  
LTO 26  
G
getting help 13  
tape cartridge magazines 26  
load slots 35  
LTO-2 155  
H
help, obtaining 13  
LVD 155  
host 33, 155  
host configuration, troubleshooting 92  
HP  
M
media picker 21  
Model 630e 41  
Model 712e 40  
MSBF 155  
storage web site 13  
technical support 13  
I
identifiers, bar code 52  
IEC 155  
MTBF 155  
MTTR 155  
inserting tape cartridges 73  
Interface Manager card 32  
inventory 21  
N
NEMAT 155  
NIC 155  
L
NVRAM 156  
labels 49, 52  
LAN-free backup and restore 31  
LED  
O
OCP overview 60  
off-line 58  
link activity 83  
on-line 58  
optical scanner 21  
link speed 83  
LED indicators  
defined 88  
P
panel  
Ethernet port 30  
FC 31  
back 18, 35  
front 16  
power supply 30  
SCSI bus 31  
left 35  
types of 88  
right 35  
slots 35  
left panel 35  
library robotics 21  
library, relocating 103  
link activity LED 83  
link speed LED 83  
PCI 156  
physical specifications 98  
picker 21, 156  
160  
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power  
asc 30 132  
asc 39 132  
asc 3A 132  
asc 3B 133  
asc 43 133  
asc 47 133  
asc 4E 133  
asc 53 133  
asc 5A 134  
asc 80 134 to 136  
asc 81 136  
asc 82 136  
asc 83 136  
asc 84 137  
asc 85 137  
asc 88 138  
asc 8A 138  
asc 8B 138  
asc 8C 139  
asc 8E 139  
off 58  
on 58  
supply, LED indicators 30  
preserving tape cartridges 95  
R
related documentation 8  
reliability specifications 99  
relocating the library 103  
reports 156  
restore 31  
right panel 35  
robotics 21, 156  
robotics card 28  
RS-232C 156  
S
SAN 31  
serial port  
SCSI 156  
location of 30  
server 33  
bus configuration, troubleshooting 90  
bus LED indicators 31  
SCSI devices, troubleshooting 91  
SCSI ID 156  
shipping restraint 106  
slots 40  
panel 35  
SCSI-2 156  
SDLT 41  
SDLT 41, 157  
sense data values  
asc 00 130  
SNMP 157  
specifications  
climatic 100  
asc 04 130  
environmental 100  
performance 99  
physical 98  
asc 08 130  
asc 1A 130  
asc 20 130  
power 100  
reliability 99  
asc 21 130  
asc 24 130  
standby power button, location of 30  
storage area network 31  
storage elements 40, 41  
symbols in text 9  
symbols on equipment 10  
asc 25 131  
asc 28 131  
asc 29 131  
asc 2A 132  
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Index  
FC connection, verifying 90  
HBA device driver, verifying 92  
host configuration, verifying 92  
Interface Manager card problems 83  
OCP problems 77  
T
take-up leader 157  
tape cartridges 73  
ESD precautions 49  
installing 55  
inventory 21  
operating problems 80  
labeling 49  
robotics problems 78  
LTO Ultrium 23  
magazines 26  
maintaining 93  
preserving 95  
removing 105  
SDLT 25  
SCSI devices, verifying 91  
serial port configuration, verifying 92  
tape drive problems 82  
U
tape drives  
Ultrium 40, 155  
clean 22  
cleaning 95  
W
warning  
rack stability 12  
symbols on equipment 10  
web sites  
LTO Ultrium 23  
technical support, HP 13  
terabyte 157  
terminator 157  
text symbols 9  
troubleshooting 75 to 82  
basic steps, listed 89  
devices, verifying 91  
Command View ESL 20, 33, 34, 84  
HP storage 13  
162  
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