HP Hewlett Packard Computer Drive 4115w User Manual
H P Su r eSt or e DLT Ta p e Lib r a r y  
User ’s Gu id e  
Mod els 4115w /4215w,  
7115w /7215w  
P a r t Nu m b er C5173-90000  
Ed it ion 4  
Sep t em b er 1998  
Printed in United States  
© Copyright 1998 Hewlett-Packard Company  
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In This Book  
This book is a guide for setting up and operating your tape library. It is organized as  
follows:  
Chapter 1  
Chapter 2  
Chapter 3  
Appendix A  
Installing your library; moving or shipping the library.  
Choosing and using digital linear tape cartridges.  
Operating the tape drive.  
Ordering supplies and accessories; locating HP sales and  
support offices.  
Appendix B  
Appendix C  
Glossary  
Safety and regulatory information.  
TapeAlert messages.  
Terms related to digital linear tape storage products.  
iii  
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Typographical Conventions  
This manual uses the following typographical conventions:  
F on t  
Used for  
Italics  
Document titles and statements that need to be  
emphasized.  
COMPUTER OUTPUT Information displayed in the control panel or  
screen menu items that you can select.  
KEYCAP TEXT  
Keys on the library control panel.  
NOTE  
Notes provide information that can be helpful in understanding the  
operation of the product.  
CAUTION  
Cautions call attention to an operating procedure or practice that could  
result in damage to the product if not correctly performed. Do not proceed  
beyond this box until you fully understand and meet the indicated  
conditions.  
WARNING  
Warnings call attention to a procedure or practice that could result in personal  
injury if not correctly performed. Do not proceed beyond this box until you fully  
understand and meet the indicated conditions.  
This warning symbol on a product label indicates that personal injury could  
result if the product is used improperly, and that more detailed information is  
given in the installation and/or user manuals.  
iv  
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Con t en t s  
1. In sta llin g t h e Ta p e Lib r a r y  
Installation Overview ..................................................................... 1-2  
Step 1: Choose a Location ............................................................. 1-3  
Step 2: Unpack the Library ............................................................ 1-4  
Required Components ................................................................. 1-4  
Additional Components Provided ............................................... 1-5  
Tape Library Rear Panel ............................................................. 1-6  
Step 3: Install the Host SCSI Card(s) ............................................ 1-7  
Step 4: Mount the Library in a Rack (optional) ............................. 1-8  
Safety Precautions ....................................................................... 1-8  
Tools and Components ............................................................... 1-9  
Mounting the Library ................................................................ 1-10  
Attach the Mounting Brackets ............................................... 1-10  
Attach the Rack Slides to the Rack ........................................ 1-12  
Place the Library in the Rack ................................................. 1-17  
Step 5: Set the SCSI Interface Mode Switch ............................... 1-20  
Step 6: Connect Library to Host .................................................. 1-23  
Routing SCSI and Power Cables on Rack Mounted Libraries . 1-23  
Step 7: Power On the System ...................................................... 1-27  
Install Backup Software ............................................................ 1-27  
Verify Installation With TapeAssure ........................................ 1-27  
Moving or Shipping the Library .................................................. 1-28  
2. Usin g Ta p e Ca r t r id ges  
Tape Cartridge Overview ............................................................... 2-2  
v
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Con t en t s  
Choosing Tape Cartridges ............................................................. 2-3  
Labeling Tape Cartridges ............................................................... 2-4  
Labeling Bulk Load Magazines ..................................................... 2-5  
Drive Cleaning Messages .............................................................. 2-6  
Write-Protecting Tape Cartridges .................................................. 2-8  
Maintaining Tape Cartridges ......................................................... 2-9  
3. Op er a t in g t h e Lib r a r y  
Overview ........................................................................................ 3-2  
Operating the Control Panel .......................................................... 3-3  
Understanding Display Window Messages ................................... 3-4  
Drive Status ................................................................................. 3-4  
Status Indicators ....................................................................... 3-4  
Activity Indicators ................................................................... 3-5  
Control Panel Options ................................................................. 3-6  
First Level Options .................................................................. 3-6  
Second Level Options .............................................................. 3-7  
Control Panel Menu Tree ............................................................ 3-8  
Entering the Administration Menu Password ............................... 3-9  
Setting a New Administration Menu Password ........................... 3-10  
Setting and Viewing SCSI IDs .................................................... 3-11  
Setting SCSI IDs ....................................................................... 3-12  
Interpreting SCSI Bus Status Indicator LEDs ....................... 3-14  
Viewing Current SCSI Address Settings .................................. 3-14  
Loading Tape Cartridges Into the Library ................................... 3-15  
vi  
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Con t en t s  
Inserting/Removing Cartridges with Software ......................... 3-15  
Keeping Cartridges in the Magazine ........................................ 3-15  
Loading Tapes ........................................................................... 3-16  
Removing Tape Cartridges from the Library ............................. 3-19  
Viewing Cartridge Bar Code Labels ............................................ 3-22  
Cleaning the Library Tape Drives ............................................... 3-23  
Setting Configuration Options ..................................................... 3-25  
Retrieving Performance Information ........................................... 3-28  
Running an Internal Test .............................................................. 3-33  
Using Online Drive Replacement ................................................ 3-37  
Troubleshooting ........................................................................... 3-39  
A. Su p p lies a n d Cu st om er Su p p or t  
Overview ....................................................................................... A-2  
Supplies and Accessories .............................................................. A-3  
Hewlett-Packard Customer Support ............................................. A-6  
HP FIRST/QUICK FAX Faxback Services .............................. A-6  
Asia-Pacific ............................................................................. A-7  
Europe ..................................................................................... A-8  
North and South America (includes Canada) ......................... A-8  
Other Countries ....................................................................... A-8  
Electronic Support Services ....................................................... A-9  
On-line Service Providers ....................................................... A-9  
Hewlett-Packard Web Site ...................................................... A-9  
Customer Support Centers ....................................................... A-10  
vii  
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Con t en t s  
North and South America (includes Canada) ....................... A-10  
European Customer Support Centers .................................... A-10  
Asia-Pacific ........................................................................... A-11  
Elsewhere .............................................................................. A-11  
Telephone Support After Warranty ......................................... A-12  
Before Calling ....................................................................... A-12  
US and Canada ...................................................................... A-12  
Europe ................................................................................... A-12  
Elsewhere .............................................................................. A-12  
HP Reseller Locator Numbers .............................................. A-12  
B. Sa fet y a n d R egu la t or y In for m a t ion  
Overview ........................................................................................B-2  
Safety Information .........................................................................B-3  
Laser Safety ................................................................................B-3  
CDRH Regulations (USA Only) ................................................B-3  
Regulatory Information ..................................................................B-4  
Declaration of Conformity ..........................................................B-5  
United Kingdom Telecommunications Act 1984 .......................B-6  
Herstellerbescheinigung ..............................................................B-6  
English Translation of German Sound Emission Directive .....B-6  
Turvallisuusyhteenveto ...............................................................B-7  
English Translation of Finnish Regulatory Information ..........B-8  
Japanese VCCI Statement ...........................................................B-9  
English Translation of Japanese VCCI Statement ...................B-9  
viii  
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Con t en t s  
C. Ta p eAler t Messa ges  
Overview ........................................................................................C-2  
TapeAlert Messages and Descriptions ...........................................C-3  
ix  
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Con t en t s  
x
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F igu r es  
Figure 1-1. Rear Panel Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6  
Figure 1-2. Rackmounting Components . . . . . . . . . . . . . . . . . . . . . . . . . 1-9  
Figure 1-3. Rack Slides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10  
Figure 1-4. Front Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11  
Figure 1-5. Rear Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11  
Figure 1-6. Clip Nuts (Front Rails). . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12  
Figure 1-7. Clip Nuts (Back Rails) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13  
Figure 1-8. Front Bracket on Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14  
Figure 1-9. Rear Bracket on Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15  
Figure 1-10. Bezel Spacers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16  
Figure 1-11. Strain Relief Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17  
Figure 1-12. Library on Slides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18  
Figure 1-13. Installation Handles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18  
Figure 1-14. Front Access Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19  
Figure 1-15. SCSI Interface Mode Switch (Example) . . . . . . . . . . . . . 1-20  
Figure 1-16. SCSI/Power Cables and Strain Relief Bracket . . . . . . . . 1-24  
Figure 1-17. Front Access Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25  
Figure 1-18. Secured SCSI and Power Cables . . . . . . . . . . . . . . . . . . . 1-26  
Figure 2-1. Proper Label Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4  
Figure 2-2. Magazine Label Position . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5  
Figure 2-3. Write-Protect Button Settings . . . . . . . . . . . . . . . . . . . . . . . 2-8  
Figure 3-1. Tape Library Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . 3-3  
Figure 3-2. Control Panel Menu Options . . . . . . . . . . . . . . . . . . . . . . . 3-8  
xi  
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F igu r es  
Figure 3-3. Opening the Front Access Door . . . . . . . . . . . . . . . . . . . . . 3-17  
Figure 3-4. Loading Tape Cartridges into the Magazine . . . . . . . . . . . 3-17  
Figure 3-5. Inserting Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18  
Figure 3-6. Opening the Front Access Door . . . . . . . . . . . . . . . . . . . . . 3-20  
Figure 3-7. Removing Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20  
xii  
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Ta b les  
Table 1-1. Location Criteria . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3  
Table 1-2. Components Included for Installation . . . . . . . . . . . . . . . . . 1-4  
Table 1-3. Additional Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5  
Table 1-4. SCSI Interface Mode Switch Settings . . . . . . . . . . . . . . . . . 1-20  
Table 1-5. Tape Library as the Only Peripheral . . . . . . . . . . . . . . . . . 1-21  
Table 1-6. Tape Library with Other Peripherals . . . . . . . . . . . . . . . . . 1-22  
Table 2-1. Supported Tape Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3  
Table 2-2. Drive Cleaning Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7  
Table 2-3. Tape Cartridge Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . 2-9  
Table 3-1. Default SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11  
Table 3-2. SCSI Address Configuration Options . . . . . . . . . . . . . . . . . 3-12  
Table 3-3. SCSI Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14  
Table 3-4. Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26  
Table 3-5. Information Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29  
Table 3-6. Internal Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34  
Table 3-7. Troubleshooting Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39  
Table A-1. Basic Supplies and Accessories . . . . . . . . . . . . . . . . . . . . . . . A-3  
Table C-1. TapeAlert Tape Error Messages . . . . . . . . . . . . . . . . . . . . . . C-3  
Table C-2. TapeAlert Library Error Messages . . . . . . . . . . . . . . . . . . . . C-6  
xiii  
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Ta b les  
xiv  
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1
Installing the Tape Library  
1-1  
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Installing the Tape Library  
Installation Overview  
Installation Overview  
Before you install the tape library:  
•
•
Make sure you have the components listed in Table 1-2 on page 1-4.  
Become familiar with the back of the tape library, as shown in “Tape Library  
Rear Panel” on page 1-4.  
To install the library, you must:  
1. Choose a location.  
2. Unpack the library.  
3. Install the SCSI host adapter card.  
4. Mount the library in a rack (rackmount configuration only).  
5. Set the SCSI interface mode switch.  
6. Connect the tape library.  
7. Power on the system.  
NOTE  
NOTE  
These steps are explained in this chapter. This chapter also explains how to move or  
ship the library.  
After the library is installed, you must perform additional tasks explained in  
Chapters 2 and 3.  
1-2  
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Installing the Tape Library  
Step 1: Choose a Location  
Step 1: Choose a Location  
Choose a location that meets the following criteria. Take the library there before  
unpacking it.  
Table 1-1  
Location Criteria  
Room temperature 50-104° F (10-40° C)  
Power source  
Air quality  
AC power voltage: 100-127 V or 200-240 V  
Minimal sources of particulate contamination. Avoid areas  
near frequently used doors and walkways, stacks of  
supplies that collect dust, and smoke-filled rooms.  
CAUTION: Excessive dust and debris can damage tapes  
and tape drives.  
Adequate  
clearance  
Standalone configuration — free standing or against a  
wall/desk:  
Back  
Front  
Sides  
56 cm (22 in.) for cooling and service.  
86 cm (34 in.) for operator access.  
56 cm (22 in.) for removal of the external  
cover.  
If less space is allowed, move the library to an open area  
before servicing.  
Rack mount configuration:  
Back  
Allow adequate room to open the rear door of  
the rack for service access, usually 46-61 cm  
(18-24 in.), depending on the rack.  
Front  
86 cm (34 in.) for operator access.  
Height  
For ease of use, install the library so the  
bottom is 60-120 cm (24-48 in.) above the  
floor. Do not install the library in the bottom  
rail position because of clearance.  
1-3  
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Installing the Tape Library  
Step 2: Unpack the Library  
Step 2: Unpack the Library  
Make sure you have all required components and become familiar with the library’s  
components.  
Required Components  
Table 1-2  
Components Included for Installation  
Component  
Tape Library  
Description  
Unpack the library when it is in the desired location.  
SCSI card(s)  
One single-ended FAST/WIDE SCSI is included with  
the library. Data is transferred up to 20 Mbytes/second.  
For FAST handshaking, the total length of the SCSI bus  
is limited to 3 meters.  
SCSI cable:  
allowable lengths  
One 3-meter single-ended FAST/WIDE SCSI is included  
with the library.  
Daisy-chain cable  
Power cord  
Included with two-drive libraries.  
Included with library.  
Rackmount kit  
Data cartridge  
Cleaning cartridge  
Included with rackmount libraries.  
Five tapes are included with library.  
One cleaning tape is included with library.  
NOTE  
Contact your service representative if you are missing any components.  
1-4  
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Installing the Tape Library  
Step 2: Unpack the Library  
Additional Components Provided  
Table 1-3  
Additional Components  
Component  
User’s Guide  
Description  
Printed user’s manual in English.  
DLT Library  
Advisor  
Online user’s manual with video clips.  
HP SureStore Tape  
CD-ROM  
Includes TapeAssure/TapeAlert, as well as other  
diagnostic utilities. Also includes the User’s Guide on  
CD-ROM, translated into French, Italian, German,  
Spanish, and Japanese.  
Live Trial Backup  
Software  
Includes live trial versions of backup software for your  
evaluation.  
Tape Data Sheet  
Describes the tape specifications, characteristics, and  
maintenance needed  
Bar Code Labels  
Includes bar code labels and reordering information.  
1-5  
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Installing the Tape Library  
Step 2: Unpack the Library  
Tape Library Rear Panel  
Figure 1-1  
Rear Panel Features  
The following list identifies the numbered components in Figure 1-1:  
1
2
3
4
5
6
Bus 1 SCSI ports  
SCSI interface mode switch  
Bus 2 SCSI ports  
Power port  
SCSI bus indicator label  
SCSI bus status indicators  
1-6  
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Installing the Tape Library  
Step 3: Install the Host SCSI Card(s)  
Step 3: Install the Host SCSI Card(s)  
Install the single-ended or differential SCSI card into the host computer system.  
Refer to the host user manual and the SCSI card installation instructions for  
information on installing and configuring SCSI cards.  
1-7  
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Installing the Tape Library  
Step 4: Mount the Library in a Rack (optional)  
Step 4: Mount the Library in a Rack (optional)  
For stand-alone installations, go to “Step 5: Set the SCSI Interface Mode Switch” on  
page 1-20.  
The rack slides can be adjusted to fit any standard rack with a depth of 26 to 31  
inches (66.04 to 78.75 centimeters).  
Safety Precautions  
Because the tape library weighs approximately 100 pounds (45 kilograms), the  
following safety precautions must be taken when mounting the tape library:  
•
•
•
Fully extend the rack’s antitip rail and lower the leveller feet.  
Mount the tape library no higher than 4 feet (122 centimeters) in the rack.  
IMPORTANT: At least two people must lift the library during installation.  
WARNING  
Do not pull the library out of the rack to its fully extended position unless the  
anti-tip rail on the bottom of the rack has been positioned correctly. Do not  
attempt to move the tape library by yourself.  
The tape library weighs approximately 100 pounds (45 kilograms). Pulling the  
library out of the rack without the rack’s anti-tip rail extended could result in  
personal injury and/or damage to the tape library if the rack tips over.  
1-8  
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Installing the Tape Library  
Step 4: Mount the Library in a Rack (optional)  
Tools and Components  
Tools:  
Phillips screwdriver (included in kit)  
1/2 inch open-ended wrench  
Kit Hardware (parts are labeled for easy identification):  
1. rack slides (1 pair)  
2. bezel spacers (2)  
3. mounting brackets (4)  
4. strain relief bracket (1)  
5. cable ties (4)  
7. 8-32 x 3/8 pan slotted phillips lw profile  
hd (14)  
8. 10-32 x 5/8 pan slotted phillips (14)  
9. 10-32 clip nuts (12)  
10. 8-32 keps nuts (8)  
11. 6-32 x 3/8 pan phillips, with internal  
lockwasher (1)  
6. template  
Figure 1-2  
Rackmounting Components  
1-9  
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Installing the Tape Library  
Step 4: Mount the Library in a Rack (optional)  
Mounting the Library  
To mount the tape library in a rack, you must:  
•
•
•
First, attach the front and back mounting brackets to the rack slides.  
Next, attach the rack slides to the rack.  
Finally, attach the tape library to the rack slides.  
These steps are explained in detail in the following sections.  
Attach the Mounting Brackets  
1. IMPORTANT: Lower the rack’s leveller feet using a 1/2-inch open-end wrench,  
and extend the rack’s antitip rail.  
WARNING  
Failure to extend the antitip rail could result in personal injury and/or damage  
to the tape library if the rack tips over.  
2. Pull the rack slide members out to the fully extended position. (The slides  
should “click” into a locked position.)  
Figure 1-3  
Rack Slides  
1-10  
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Installing the Tape Library  
Step 4: Mount the Library in a Rack (optional)  
3. Attach the front mounting brackets to the front end of each slide using two 8-32  
x 3/8 pan-slotted phillips screws and two 8-32 keps nuts. Tighten the screws.  
Figure 1-4  
Front Mounting Bracket  
4. Attach the rear mounting brackets to the back side of each slide using two 8-32 x  
3/8 pan-slotted phillips screws and two 8-32 keps nuts. Do not tighten the  
screws.  
Figure 1-5  
Rear Mounting Bracket  
1-11  
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Installing the Tape Library  
Step 4: Mount the Library in a Rack (optional)  
Attach the Rack Slides to the Rack  
1. Line up the template with an existing product in the rack. Attach clip nuts to  
each front rail in the locations indicated on the template.  
Figure 1-6  
Clip Nuts (Front Rails)  
NOTE  
Do not install the library in the bottom of the rack. Make sure the bottom of the  
library is no higher than 4 feet off the floor.  
1-12  
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Installing the Tape Library  
Step 4: Mount the Library in a Rack (optional)  
2. Attach two clip nuts to each of the back rails so that the slides will be level when  
attached to the rails.  
NOTE  
Figure 1-7  
Count the holes on the front and back rails to ensure the slides will be level.  
Clip Nuts (Back Rails)  
1-13  
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Installing the Tape Library  
Step 4: Mount the Library in a Rack (optional)  
3. Attach the front bracket:  
a. Return the slides to their compressed position.  
b. Attach the front slide mounting bracket to the lower two clip nuts on the  
front rails using two 10-32 x 5/8 pan slotted phlp screws.  
c. Push the slides as far as possible toward the outside of the rack.  
d. Tighten the screws.  
Figure 1-8  
Front Bracket on Rack  
1-14  
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Installing the Tape Library  
Step 4: Mount the Library in a Rack (optional)  
4. Attach the rear bracket:  
a. Adjust the rear mounting brackets to fit lengthwise in the rack.  
b. Attach the rear slide mounting bracket to the rear clip nuts using two 10-32 x  
5/8 pan slotted phlp screws.  
c. Push the slides as far as possible toward the outside of the rack.  
d. Tighten the screws.  
e. Tighten all bracket screws.  
Figure 1-9  
Rear Bracket on Rack  
5. Extend the slides fully, make sure they are parallel, and then recompress them.  
1-15  
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Installing the Tape Library  
Step 4: Mount the Library in a Rack (optional)  
6. Connect the two bezel spacers to the front rails using two 10-32 x 5/8 pan slotted  
phlp screws. The screws attach to the two clip nuts on the front rails above the  
slides.  
Figure 1-10  
Bezel Spacers  
1-16  
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Installing the Tape Library  
Step 4: Mount the Library in a Rack (optional)  
Place the Library in the Rack  
1. Attach the cable strain relief bracket to the library rear panel below the SCSI  
connectors using one 6-32 x 3/8 pan phlp, with internal lockwasher screw.  
Figure 1-11  
Strain Relief Bracket  
2. Ensure that the rack’s anti-tip rails are extended.  
WARNING  
Failure to extend the rack’s anti-tip rail could result in personal injury and/or  
damage to the tape library.  
3. Remove the keys from the library handle.  
4. Important – two people needed: Lift the library onto the slides and back slightly  
into the rack using the side handles. Make sure the handles sit securely on the  
slides and that the front holes in the library line up with the second hole from the  
front on the slides.  
WARNING  
Do not attempt to move the tape library by yourself.  
The tape library weighs approximately 100 pounds (45 kilograms). To avoid  
personal injury and/or damage to the tape library, a minimum of two people  
are needed to move the library.  
1-17  
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Installing the Tape Library  
Step 4: Mount the Library in a Rack (optional)  
5. Attach the library to each slide using three 8-32 x 3/8 pan-slotted phillips  
screws.  
Figure 1-12  
Library on Slides  
6. Remove the installation handles by removing two screws on each handle. Keep  
the screws and handles in case the library needs to be reshipped in the future.  
Figure 1-13  
Installation Handles  
1-18  
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Installing the Tape Library  
Step 4: Mount the Library in a Rack (optional)  
7. Release the slide latch springs, then push the tape library into the rack.  
8. Open the front access door using the key, and secure the library to the rack  
through the rectangular holes in the door using two 10-32 x 5/8 pan slotted phlp  
screws.  
Figure 1-14  
Front Access Door  
1-19  
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Installing the Tape Library  
Step 5: Set the SCSI Interface Mode Switch  
Step 5: Set the SCSI Interface Mode Switch  
Do not connect any cables yet.  
The SCSI interface mode switch, shown below, is on the rear panel between the bus  
1 and bus 2 SCSI ports.  
Figure 1-15  
SCSI Interface Mode Switch (Example)  
To set the SCSI interface mode switch:  
1. Determine how to connect the library according to:  
•
•
•
Number of drives in the library and drive type  
Other peripherals (if any) on your system  
Type of SCSI card (differential or single-ended)  
NOTE  
For best library performance, connect only one library on a SCSI bus.  
2. Set the SCSI interface mode switch.  
Table 1-4  
SCSI Interface Mode Switch Settings  
Setting  
Purpose  
Set to  
Term Pwr  
Sends power to the terminator.  
ON in most installations  
Termination  
Terminates the SCSI bus. Functions the ON if the tape drive is the last device  
same as a physical terminator.  
on the SCSI chain  
OFF if another peripheral will connect  
to the library  
DIFF/SE  
Specifies whether you are using the  
differential or single-ended port.  
DIFF for differential  
SE for single-ended  
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Installing the Tape Library  
Step 5: Set the SCSI Interface Mode Switch  
The following table shows connection options when there are no other peripherals.  
Table 1-5  
Configuration  
Tape Library as the Only Peripheral  
Cabling  
Mode Switch Settings  
One-Drive Tape  
Library  
Sin gle-en d ed SCSI  
connection  
Two-Drive Library:  
Daisy chained  
Sin gle-en d ed  
SCSI connection  
shown  
Minimum host I/O  
slots used  
Two-Drive Library  
Differ en tia l SCSI  
connection shown  
Bus 1 and bus 2  
connect to separate  
SCSI cards  
Maximum  
performance  
Additional card and  
cable required  
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Installing the Tape Library  
Step 5: Set the SCSI Interface Mode Switch  
The following table shows connection options when there are other peripherals.  
Table 1-6  
Configuration  
Tape Library with Other Peripherals  
Cabling  
Mode Switch Settings  
One-Drive Tape Library:  
Library on its own bus  
Sin gle-en d ed SCSI  
connection shown  
Maximum performance  
bus 2 not used  
One-Drive Tape Library:  
Daisy chained to  
peripheral  
Sin gle-en d ed SCSI  
connection shown  
Minimum host I/O slots  
used  
Two-Drive Library:  
Daisy chained library and  
peripheral  
Minimum host I/O slots  
used  
Two-Drive Library: bus 1  
and bus 2 use separate  
SCSI cards  
Additional card and cable  
required  
Minimum I/O slots used  
1-22  
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Installing the Tape Library  
Step 6: Connect Library to Host  
Step 6: Connect Library to Host  
Do not turn on the host system or library yet!  
1. Properly shut down all peripheral devices connected to the host computer.  
If the host computer is connected to a network, be sure to check with the system  
administrator before switching off power.  
2. Switch off power to the server.  
3. Connect the SCSI cables.  
Before you set the mode switch, you determined how to configure your SCSI  
bus (see the connection diagrams on page 1-21 and page 1-22). Using this  
configuration, connect the library to the host. Make sure:  
•
•
You use the proper port (single-ended or differential).  
The last device in the SCSI bus is terminated.  
4. Make sure the power switch on the library front panel is switched off.  
5. Plug the power cord into the power port on the back of the library.  
Stand-alone installations: Go to “Step 7: Power On the System” on page 1-27.  
Rack mount installations: Go to the next section, “Routing SCSI and Power Cables  
on Rack Mounted Libraries.”  
Routing SCSI and Power Cables on Rack Mounted  
Libraries  
CAUTION  
SCSI and power cables must be routed and secured properly on rack mounted  
libraries. Failure to properly route library cables could result in damage to the  
cables.  
To properly route and secure rack mounted library power and SCSI cables:  
1. Route the SCSI/power cables through the strain relief bracket:  
a. Squeeze the two plastic ends of the cable strain relief bracket together.  
b. Pull off the plastic strain relief clamp.  
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Installing the Tape Library  
Step 6: Connect Library to Host  
c. Route the SCSI cable(s) and the power cord through the cable strain relief  
bracket.  
d. Slide the strain relief clamp back onto the bracket.  
e. Attach a cable tie (included in the rack mount kit) to the SCSI and power  
cables about eight inches back from the strain relief bracket.  
f. Attach another cable tie about eight inches back from the first cable tie.  
Figure 1-16  
SCSI/Power Cables and Strain Relief Bracket  
2. Extend the rack’s anti-tip rail and verify that the leveller feet are down.  
WARNING  
Failure to extend the antitip rail could result in personal injury and/or damage  
to the library if the rack tips over.  
1-24  
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Installing the Tape Library  
Step 6: Connect Library to Host  
3. Use the key to open the front access door. Remove the two screws that secure  
the library to the rack.  
Figure 1-17  
Front Access Door  
4. Slide the library out of the rack so that it is in the fully extended position.  
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Installing the Tape Library  
Step 6: Connect Library to Host  
5. Gently pull the SCSI and power cables back toward the rear of the rack. Use a  
cable tie to secure them to the rail at the back of the rack. The cable tie should be  
at about the same height as the top of the library.  
6. Carefully route the cables down along the back rail. Use a cable tie to secure  
them to the rail just above the slide mounting bracket. Clip off the ends of all  
four cable ties.  
Figure 1-18  
Secured SCSI and Power Cables  
7. Close the back door on the rack.  
8. Push the library back into the rack.  
9. Open the front access door. Replace the two screws that secure the library to the  
rack, then re-lock the door.  
1-26  
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Installing the Tape Library  
Step 7: Power On the System  
Step 7: Power On the System  
1. Plug the power cord into a grounded outlet.  
2. Turn on the power switch.  
Initially SELFTESTand NOTREADY, and then NOTREADYand INVENTORY  
CHECKalternately appear in the display window on the library. After the  
power-on test completes (approximately 1.5 minutes), the drive status  
information displays. (See “Understanding Display Window Messages” on  
page 3-4.)  
NOTE  
If the drive status information does not display, the power-on test was not successful  
and DEVICEFAILEDdisplays. See “Troubleshooting” on page 3-38 for  
troubleshooting procedures.  
3. Turn on other peripherals (if any).  
4. Turn on the host system.  
Install Backup Software  
Follow the instructions provided with your backup software to configure it to your  
library. Several trial versions are provided with the library for your evaluation.  
Verify Installation With TapeAssure  
HP TapeAssure is a software utility that tells you quickly and easily whether your  
configuration is correct and whether the tape drive is ready for use with backup  
software. Your backup software must be TapeAlert compatible for you to receive  
these messages (compatible packages will display the HP TapeAlert logo). For the  
latest list of backup packages that support TapeAlert, refer to HP’s World Wide  
Web site (http://www.hp.com/go/tape).  
1-27  
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Installing the Tape Library  
Moving or Shipping the Library  
Moving or Shipping the Library  
This section explains how to move the library a short distance, such as to another  
office or to another floor in the building and how to ship the library to another  
location.  
WARNING  
The library weighs approximately 100 pounds (45 kilograms). To avoid  
personal injury and possible damage to the library, at least two people must  
move the library.  
To move or ship the library:  
1. Properly shut down and power off the host.  
2. Unmount (unreserve) any tape cartridges in the library if necessary. See your  
computer operating system documentation, or software application  
documentation for instructions on how to unmount tape cartridges.  
3. Verify that all drives in the library are empty:  
If the drives are full, empty them before shipping the library. (For instructions,  
refer to the software documentation your host system uses to manage the  
library.)  
4. Switch off the power switch on the library front panel.  
CAUTION  
Do not switch off power to the library until the SCSI bus is inactive.  
Removing power from a SCSI peripheral when the bus is active can result in data  
loss and/or indeterminate bus states. (Check your host system manuals for  
information about checking the SCSI bus status.) If your computer is connected to a  
LAN, be sure to check with your system administrator before shutting off power to  
the library.  
5. Remove the power cord and the SCSI cable connections from the library rear  
panel.  
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Installing the Tape Library  
Moving or Shipping the Library  
6. If the library is rack mounted:  
a. Extend the anti-tip rail on the rack.  
WARNING  
Failure to extend the anti-tip rail could result in personal injury and/or damage  
to the library if the rack tips over.  
b. Slide the library out of the rack so that it is in the fully extended position.  
c. Reattach the handles to the side of library using two screws. Make sure the  
handle flanges are on top of the slides. (The handles and hardware for  
reattaching them should have been saved with the original shipping  
materials. If they are missing, call your service representative to order  
replacement handles.)  
d. Remove the three 8-32 screws on each side of the library that secure the  
library to the rack slides.  
e. IMPORTANT — two people needed: With a person on each side of the  
library, lift the library onto a cart.  
7. Transport the library:  
•
•
To move the library a short distance, roll the cart to the new location.  
To ship the library, repackage the library in the same materials and ship it in  
the same manner in which it was received.  
CAUTION  
The library can be seriously damaged if it is not shipped using appropriate shipping  
materials. A service representative can provide assistance or advice on how to best  
repackage and ship the library.  
8. Re-install the library. Refer to installation steps in this chapter.  
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Installing the Tape Library  
Moving or Shipping the Library  
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2
Using Tape Cartridges  
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Using Tape Cartridges  
Tape Cartridge Overview  
Tape Cartridge Overview  
The tape cartridges you use in the tape drive are an integral part of the storage  
process. This chapter explains how to:  
•
•
•
•
•
•
Choose a tape cartridge.  
Label tape cartridges with bar code labels.  
Label bulk load magazines.  
Interpret drive cleaning messages.  
Write-protect a tape cartridge.  
Maintain a tape cartridge.  
NOTE  
For top performance and reliability, Hewlett Packard recommends HP-labeled tape  
cartridges that have been fully tested for use with HP’s tape products. Purchase  
these cartridges through any HP-authorized dealer, or order them through HP  
Direct. See “Supplies and Accessories” on page A-3 for ordering information.  
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Using Tape Cartridges  
Choosing Tape Cartridges  
Choosing Tape Cartridges  
Two types of compatible digital linear tape cartridges are available:  
Table 2-1  
Supported Tape Types  
Cartridge Type  
Available Densities  
HP DLTtape IV Data Cartridge  
20 GBytes uncompressed  
(DLT4000 drive)  
35 GBytes uncompressed  
(DLT7000 drive)  
HP DLTtape III XT Data Cartridge  
15 GBytes uncompressed  
NOTE  
Hewlett-Packard recommends using the HP DLTtape IV Data Cartridge for top  
performance, highest capacity, and least amount of head cleaning.  
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Using Tape Cartridges  
Labeling Tape Cartridges  
Labeling Tape Cartridges  
Make it a practice to use bar code labels on your tape cartridges. Your host software  
may need to keep track of the following information and the associated bar code:  
•
•
•
date of format or initialization  
cartridge owner (such as group or department)  
storage purpose (such as backup, old version of operating system)  
If the host software does not keep track of this information, create a method of doing  
so.  
Slide the label into the slot on the face of the cartridge as illustrated in Figure 2-1.  
NOTE  
If bar code labels are not used and the “Barcode On/Off” configuration is set to  
“Off,” the Inventory Check test performance can be significantly impacted. This test  
runs when the library is powered on and whenever the front access door is opened.  
See Appendix A for information about ordering additional bar code labels.  
Figure 2-1  
Proper Label Position  
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Using Tape Cartridges  
Labeling Bulk Load Magazines  
Labeling Bulk Load Magazines  
Bulk load magazines can be labeled in a manner similar to tape cartridges.  
To label bulk load magazines:  
1. Clean the magazine surface with isopropyl alcohol (optional, but  
recommended).  
2. Remove the adhesive backing from the label pouch.  
3. Apply the pouch to the magazine anywhere within the shaded area shown in  
Figure 2-2.  
4. Slide the label into the pouch.  
Figure 2-2  
Magazine Label Position  
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Using Tape Cartridges  
Drive Cleaning Messages  
Drive Cleaning Messages  
Table 2-2 lists drive cleaning messages that might be caused by a tape. Note that:  
•
•
The tape drives do not require scheduled cleaning maintenance. Excessive use of  
the cleaning cartridge can cause unnecessary wear on the drive head.  
After 20 cleaning cycles, the cleaning cartridge must be replaced.  
NOTE  
For drive cleaning instructions, refer to “Cleaning the Library Tape Drives” on  
page 3-23.  
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Using Tape Cartridges  
Drive Cleaning Messages  
Table 2-2  
If this happens:  
Drive Cleaning Messages  
Reason:  
You need to:  
A brand new tape  
cartridge is used  
and a drive  
cleaning message  
is received.  
Debris from the  
Clean the drive using the tape library cleaning procedure in  
tape manufacturing “Cleaning the Library Tape Drives” on page 3-23.  
process was  
If the message is displayed again within a short amount of  
deposited on the  
time, replace the cartridge.  
drive head.  
An older,  
Dust from frequent Clean the outside of the tape cartridge with a damp cloth.  
frequently used  
tape cartridge is  
loaded and a drive probably built up  
tape loads and  
Clean the tape drive using the tape drive cleaning procedure  
unloads has  
in “Cleaning the Library Tape Drives” on page 3-23.  
cleaning message  
is received.  
on the tape  
cartridge and was  
deposited on the  
drive head.  
An older,  
The tape is  
probably damaged.  
(Damaged  
1. Verify the tape is readable by clearing the error message.  
(Select the ONLINE REPAIR option from the control  
panel. Turn off the drive containing the tape. Turn the  
drive on again. (See “Using Online Drive Replacement”  
on page 3-36).  
frequently used  
tape causes a  
cleaning message  
cartridges can  
to be displayed for cause unnecessary  
the second time.  
use of the cleaning  
cartridge.)  
2. Try reading the tape again:  
•
•
If the tape can be read, back up data from the  
damaged cartridge to another tape cartridge and  
discard the damaged one.  
If the tape cannot be read, call service.  
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Using Tape Cartridges  
Write-Protecting Tape Cartridges  
Write-Protecting Tape Cartridges  
The use of the write protect switch ensures data safety for files that have been  
previously written to the tape and prevents any additional files from being written to  
the tape.  
To change the write-protect setting, move the write-protect switch:  
•
•
Left to prevent data from being written to the cartridge. The orange indicator on  
the cartridge can be seen when the write-protect switch is in the “ON” position  
(see “A” in Figure 2-3).  
Right to allow data to be written to the cartridge. The orange indicator on the  
cartridge cannot be seen when the write-protect switch is in the “OFF” position  
(see “B” in Figure 2-3).  
With the write-protect switch in either position, data can be read from the cartridge.  
Figure 2-3  
Write-Protect Button Settings  
Wr it e-P r ote ct ed  
Not Write-Protected  
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Using Tape Cartridges  
Maintaining Tape Cartridges  
Maintaining Tape Cartridges  
Table 2-3  
Tape Cartridge Maintenance  
DO NOT:  
DO:  
•
•
Expose cartridges to magnetic fields.  
•
•
Store cartridges in a clean, safe  
place in their protective plastic  
containers when not in use.  
Leave cartridges in the tape drive  
when library power is off.  
Remove dust on the outside of  
cartridges using a damp cloth.  
(Older, frequently used tapes  
may build up dust.)  
•
Expose cartridges to extreme  
temperatures or extreme humidity.  
Acceptable operating temperatures  
range from 10-40° C (50-104° F).  
Acceptable storage temperatures  
range from 16-32° C (60-90° F).  
Acceptable operating humidity  
ranges from 20-80%; acceptable  
storage humidity ranges from  
10-95%.  
•
•
Store cartridges vertically, not  
flat.  
Store cartridges intended for  
archiving data in their plastic  
containers and in environmental  
conditions of 18-28° C (64-82°  
F) and 40-60% relative  
•
•
Expose cartridges to moisture or  
direct sunlight.  
humidity.  
Drop the cartridges or carry them in a  
loose container that could submit the  
cartridges to any unnecessary  
physical shock.  
•
Use labels like those included in  
the accessories kit or that meet  
the specifications listed in Table  
A-1 on page A-3.  
•
Open cartridges lid, exposing the  
tape to possible contamination or  
physical damage.  
•
•
•
Touch the tape surface.  
Take cartridges apart.  
Use graphite pencils, water soluble  
felt pens, or other debris-producing  
writing instruments to label  
cartridges.  
•
Erase a label; replace it instead.  
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Using Tape Cartridges  
Maintaining Tape Cartridges  
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3
Operating the Library  
3-1  
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Operating the Library  
Overview  
Overview  
This chapter explains the following library operations:  
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
“Operating the Control Panel” on page 3-3  
“Understanding Display Window Messages” on page 3-4  
“Entering the Administration Menu Password” on page 3-9  
“Setting a New Administration Menu Password” on page 3-10  
“Setting and Viewing SCSI IDs” on page 3-11  
“Loading Tape Cartridges Into the Library” on page 3-15  
“Removing Tape Cartridges from the Library” on page 3-19  
“Viewing Cartridge Bar Code Labels” on page 3-22  
“Cleaning the Library Tape Drives” on page 3-23  
“Using Online Drive Replacement” on page 3-36  
“Setting Configuration Options” on page 3-25  
“Retrieving Performance Information” on page 3-28  
“Running an Internal Test” on page 3-32  
“Using Online Drive Replacement” on page 3-36  
“Troubleshooting” on page 3-38  
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Operating the Library  
Operating the Control Panel  
Operating the Control Panel  
Figure 3-1  
Tape Library Control Panel  
1. Selection buttons allows you to perform the following operations:  
•
•
CANCEL cancels the current operation or option.  
PREV scrolls the display options backward by one. When held continuously,  
the options scroll quickly.  
•
•
NEXT scrolls the display options forward by one. When held continuously,  
the options scroll quickly.  
ENTER selects the displayed option.  
2. Activity light indicates the following:  
•
•
•
Steady Green – power is on.  
Flashing Green – a tape cartridge is being accessed.  
Amber – fault indicator.  
3. 16-Character Display displays information about the current operation or drive  
status. An asterisk (*) indicates there is a menu beneath the option. Press ENTER  
to access the menu. Press NEXT or PREV to display the menu options.  
4. Power switch switches power to the unit on and off.  
5. Door latch locks/unlocks door for access to bulk load magazines.  
3-3  
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Operating the Library  
Understanding Display Window Messages  
Understanding Display Window Messages  
The display window displays drive status indicators and menu options.  
Drive Status  
The following figure shows the drive status indicators displayed when the library is  
in the “ready” state.  
In this example:  
1. Drive 1 has a cartridge inserted and data is being written to the tape.  
2. Drive 2 has a write-protected cartridge inserted.  
Status Indicators  
Status indicators provide drive status information for the drive number that precedes  
one of the following indicators.  
The drive is full.  
The drive is empty.  
The drive needs to be cleaned.  
The tape cartridge in the drive is write-protected.  
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Operating the Library  
Understanding Display Window Messages  
Activity Indicators  
The activity light flashes during the following operations:  
Information is being written to the tape in the drive.  
Information is being read to the tape in the drive.  
The tape in the drive is being searched backward or is rewinding.  
The tape in the drive is being seached forward.  
The drive is being cleaned.  
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Operating the Library  
Understanding Display Window Messages  
Control Panel Options  
Press PREV or NEXT while the library is in the “ready” state to display first-level  
options. Access second-level options from ADMIN*(second level options require a  
password; see “Entering the Administration Menu Password” on page 3-9).  
An asterisk (*) indicates that the option has multiple selections.  
When a menu selection is flashing, press ENTER to select the option or display the  
option’s selections. Press PREV or NEXT to display other available options.  
First Level Options  
RELEASEDOOR  
Select to allow the access door to be unlocked.  
VIEWBAR  
CODES*  
Select to view the bar code labels on each tape cartridge  
by slot number.  
ADMIN*  
Accesses second-level options.  
LOADDRIVE*  
Loads a tape from a slot to the drive. To load a tape:  
1. Select the drive that you want to load a tape into.  
2. Select the tape that you want to load. The control  
panel displays the barcode number and slot number.  
Press PREV or NEXT to select, then ENTER.  
3. The control panel displays the drive it is loading to.  
TAPELOADEDdisplays when complete.  
UNLOADDRIVE*  
Unloads a tape from the drive to the slot it came from.  
1. Press PREV or NEXT to select the drive that you want  
to unload. Press ENTER. If a tape is not in the drive,  
SOURCEISEMPTYdisplays.  
2. The activity light flashes green and TAPE  
UNLOADEDflashes when complete.  
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Operating the Library  
Understanding Display Window Messages  
Second Level Options  
INFO*  
Displays performance information stored in the library.  
Runs internal library tests.  
TEST*  
CONFIG*  
CLEANDRIVES*  
Customizes the way the library functions.  
Displays the drive numbers you wish to clean.  
OVERRIDEDOOR * Opens the door when media is in drives.  
SCSIIDs*  
Sets the SCSI addresses for the robotics and the library  
drives.  
ONLINEREPAIR*  
De-activates a drive for replacement.  
3-7  
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Operating the Library  
Understanding Display Window Messages  
Control Panel Menu Tree  
Figure 3-2  
Control Panel Menu Options  
3-8  
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Operating the Library  
Entering the Administration Menu Password  
Entering the Administration Menu Password  
1 2 → ADMIN * → CONFIG *  
A numeric password is required to access options beneath ADMIN*menu of the  
library (see Figure 3-2 on page 3-8). A three-part default password of 000-000-000  
is set at the factory. To change the password, see “Setting a New Administration  
Menu Password” on page 3-10.  
To enter the password:  
1. Verify that the drive status displays. If it does not display, press CANCEL until it  
does.  
2. Press NEXT until ADMIN*displays, then press ENTER.  
3. PSWD000-000-000displays, and the first set of zeros flashes.  
Press ENTER to accept this number (if no password has been set), or press NEXT  
or PREV until the correct number displays. Press ENTER.  
4. The middle set of zeros flashes.  
Press ENTER to accept this number (if no password has been set), or press NEXT  
or PREV until the correct number displays. Press ENTER.  
5. The last set of zeros flashes.  
6. Press ENTER to accept this number (if no password has been set), or press NEXT  
or PREV until the correct number displays.  
7. Press ENTER. INFO*displays.  
To access options under the ADMIN*menu, press PREV or NEXT until the desired  
option displays, then press ENTER.  
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Operating the Library  
Setting a New Administration Menu Password  
Setting a New Administration Menu Password  
1 2 → ADMIN * → CONFIG * NEW PASSWORD  
NOTE  
Change the password to so that only authorized persons can access the library and  
change operation settings. Do not forget the password. Only a service representative  
can reset the password to the factory setting.  
To set a new password:  
1. Follow the steps on “Entering the Administration Menu Password” on page 3-9  
to enter the existing password.  
2. Press NEXT until CONFIG*displays, then press ENTER.  
3. Press NEXT or PREV until NEWPASSWORDdisplays, then press ENTER.  
4. NEW000-000-000displays, and the first set of zeros flashes.  
Press NEXT or PREV to display the new numbers you wish to assign the first part  
of the password, then press ENTER.  
5. The second set of zeros flashes.  
Press NEXT or PREV to display the new numbers you wish to assign the second  
part of the password, then press ENTER.  
6. The last set of zeros flashes.  
Press NEXT or PREV to display the new numbers you wish to assign the third part  
of the password, then press ENTER.  
7. PASSWORDCHANGEDdisplays. Press CANCEL three times to return to the drive  
status (“ready” state).  
NOTE  
Save the new password to flash ROM by power cycling the library, which allows the  
password to be recovered if the library is powered off for more than ten days.  
Do not switch off power to the library until the SCSI bus is inactive. Removing  
power from a SCSI peripheral when the bus is active can result in data loss and/or  
indeterminate bus states. If the library is connected to a LAN, check with the system  
administrator before shutting off power to the library.  
3-10  
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Operating the Library  
Setting and Viewing SCSI IDs  
Setting and Viewing SCSI IDs  
1 2 → ADMIN * → SCSI IDs *  
NOTE  
The tape library has a Fast/Wide SCSI interface. SCSI addresses can be set from:  
•
•
0 to 7 on a DLT 4000-based library  
0 to 15 on a DLT 7000-based library  
If connecting to a narrow host, use only addresses 0 to 7.  
When you choose SCSI IDs, you have two options:  
•
SET IDs * lets you assign individual SCSI IDs to each drive in the library and to  
the library controller.  
•
VIEW IDs * lets you see the current drive and library controller settings.  
The following table shows the default settings:  
Table 3-1  
Default SCSI IDs  
DEVICE  
SCSI ID  
BUS #  
LIB ID  
6
5
4
Bus 1  
Bus 1  
Bus 2  
DRV 1 ID  
DRV 2 ID (two-drive models only)  
If you are already using any of these IDs for your computer or another SCSI  
peripheral device, follow the instructions in “Setting SCSI IDs” on page 3-12.  
To view the current SCSI address settings, see “Viewing Current SCSI Address  
Settings” on page 3-14.  
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Operating the Library  
Setting and Viewing SCSI IDs  
Setting SCSI IDs  
1 2 → ADMIN * → SCSI IDs * → SET IDs *  
A SCSI ID is required for the robotics controller and each drive. The default IDs are  
shown in Table 3-1 on page 3-11.  
The following configuration choices are available:  
Table 3-2  
SCSI Address Configuration Options  
Number of  
SCSI Bus Addresses Available  
Drives  
1
2
13 addresses are available on bus 1. (Drive 1 uses one address  
and the library controller uses 1 address.)  
If buses 1 and 2 are connected to separate host SCSI cards:  
•
•
13 addresses are available on bus 1 for other devices.  
14 addresses are available on bus 2 for other devices.  
If buses 1 and 2 are daisy-chained:  
12 addresses are available on the bus for other devices.  
•
To change the current SCSI address settings:  
1. Verify that the drive status displays (if not, press CANCEL until it does).  
2. Press NEXT until ADMIN*displays, then press ENTER.  
3. Enter the three-part numerical password (see “Entering the Administration  
Menu Password” on page 3-9).  
4. Press NEXT until SCSIIDs*displays, then press ENTER.  
5. SETIDs*displays. Press ENTER.  
LIBBUS#ID#or DRV#BUS#ID#displays. LIB BUS # ID # stands for the  
current SCSI ID of the robotics controller. DRV # BUS # ID # is the current  
SCSI ID setting for the drive number and its associated bus #.  
6. Press NEXT until the setting to change displays, then press ENTER.  
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Operating the Library  
Setting and Viewing SCSI IDs  
7. The current SCSI address setting flashes. Press NEXT or PREV until the desired  
address displays, then press ENTER.  
8. Press NEXT until UPDATEIDsNOWdisplays, then press ENTER.  
9. IDsSAVEDdisplays briefly, then one of the following messages displays:  
•
If the new settings do not conflict with other SCSI IDs in the library,  
SCSIIDs*displays.  
•
If the new settings conflict with other IDs in the library, CONFLICT  
ABORTEDdisplays briefly, then SETIDs*displays. Any changes entered  
are lost, and previous steps must be repeated to set a new address.  
If any buses are daisy chained together, make sure the SCSI IDs are different  
for each device on the bus.  
•
If a serial communications error is detected while trying to set the SCSI IDs,  
DRVCONNECTERRdisplays, followed by IDsNOTCHANGED. Any  
changes entered are lost. The SCSIIDs* menu displays.  
10. Press CANCEL three times to return to the drive status (“ready” state).  
NOTE  
To save new settings can be saved to flash ROM, turn the library off, then turn it  
back on. This allows the settings to be recovered if the library is powered off for  
more than ten days.  
Do not switch off power to the library until the SCSI bus is inactive. Removing  
power from a SCSI peripheral when the bus is active can result in data loss and/or  
indeterminate bus states. (Check the host system manuals for information about  
checking the SCSI bus status.) If the host is connected to a LAN, be sure to check  
with the system administrator before shutting off power to the library.  
3-13  
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Operating the Library  
Setting and Viewing SCSI IDs  
Interpreting SCSI Bus Status Indicator LEDs  
Each SCSI bus has an LED to indicate the bus status.  
SCSI Status Indicators  
Table 3-3  
Indication  
Status  
Steady green  
Port active and OK. Internal (on-board) termination  
enabled.  
Flashing green  
Port active and OK. Internal (on-board) termination  
disabled.  
No light  
Port not active or not configured.  
Flashing red  
Flashing yellow  
Bus mismatch or loss of external termination power.  
Bus off-line for on-line drive replacement.  
Viewing Current SCSI Address Settings  
1 2 → ADMIN * → SCSI IDs * → VIEW IDs *  
To view the current SCSI address settings:  
1. Verify that the drive status displays. If not, press CANCEL until it does.  
2. Press NEXT until ADMIN*displays, then press ENTER.  
3. Enter the three-part numerical password (see “Entering the Administration  
Menu Password” on page 3-9).  
4. Press NEXT until SCSIIDs*displays, then press ENTER.  
5. SETIDS*displays. Press NEXT until VIEWIDS*displays, then press ENTER.  
6. BUS#LIBID#or BUS#DRV#ID*displays. (BUS # LIB ID # stands for  
the current SCSI ID of the robotics controller. BUS # DRV # ID # is the current  
SCSI ID setting for the displayed drive number and its associated BUS#.)  
7. Press NEXT or PREV to scroll through the current address settings.  
8. Press CANCEL until the next operation to perform displays, or until the drive  
status (library “ready” state) displays.  
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Operating the Library  
Loading Tape Cartridges Into the Library  
Loading Tape Cartridges Into the Library  
Inserting/Removing Cartridges with Software  
If the software package requires that cartridges be inserted and removed using the  
software, check the software documentation before proceeding.  
Label all cartridges before inserting them into the magazines. (See “Labeling Tape  
Cartridges” on page 2-4.)  
The bar codes and storage slot locations are stored in library memory when the door  
is closed and the Inventory Check test is automatically run.  
Keeping Cartridges in the Magazine  
To prevent cartridges from sliding out of the bulk load magazines when inserting  
them into the library:  
•
Do not use excessive force when inserting the magazines. This can cause the  
magazine “latching” mechanisms to fail.  
•
Do not insert magazines when the library power is turned off. During normal  
library operation, the cartridge release button on top of the magazine is pushed  
down by a special mechanism inside the library. This “unlocks” the cartridges,  
allowing them to be inserted and removed from the storage slots as needed.  
When the control panel RELEASEDOORoption is enabled, the button on top of  
the magazine is released, which “relocks” the cartridges into the magazine slots.  
During a power failure, however, this button is not released, and cartridges can  
slide out of their storage slots if a magazine is inserted or removed from the  
library. (If no magazines are in a library, the special mechanism defaults to the  
position that keeps cartridges locked into the magazine storage slot.)  
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Operating the Library  
Loading Tape Cartridges Into the Library  
Loading Tapes  
Tapes are bulk loaded into magazines, which are then inserted into the library  
through the front access door. The library holds from one to three 5-slot magazines.  
To load tapes into the magazine:  
1. Verify that the drive status displays (if not, press CANCEL until it does).  
2. Verify that all drives in the library are empty (see the note below).  
NOTE  
The drive(s) must be empty before the access door can be released. If the drive(s)  
are not empty, EMPTYDRIVESNOdisplays. Press NEXT or PREV until EMPTY  
DRIVESYESdisplays, then press ENTER.  
3. Press NEXT or PREV until RELEASEDOORdisplays.  
4. Press ENTER. DOORRELEASEDdisplays. If an error message displays, see  
“Troubleshooting” on page 3-38.)  
NOTE  
Some security configurations may prevent the access door from being released. If a  
security option is enabled, SECURITYENABLEDdisplays after the RELEASE  
DOORoption is chosen.  
In some situations it may be necessary to override a security option and open the  
access door. To open the access door when a security option prevents the door from  
being released, use the OVERRIDE DOORoption under the ADMIN*menu (Figure  
3-2 on page 3-8).  
5. Unlock the access door using the key.  
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Operating the Library  
Loading Tape Cartridges Into the Library  
6. Open the access door by pulling the top of the door outward.  
NOTE  
Figure 3-3  
Do not let the door fall open. The door straps may be damaged.  
Opening the Front Access Door  
7. Insert up to five tape cartridges into a magazine so that the tape brand name  
printed on the top of the cartridge is facing up and the tape label is facing out.  
The tapes should “click” into place.  
Figure 3-4  
Loading Tape Cartridges into the Magazine  
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Operating the Library  
Loading Tape Cartridges Into the Library  
8. Insert the magazine so it lines up with the arrow on the label inside the library,  
the handle is facing the front of the library, and the tapes are facing the inside of  
the tape library. The magazine should “click” into place.  
Figure 3-5  
Inserting Magazines  
9. Shut and lock the access door using the key lock. Make sure the door is shut  
completely.  
NOTE  
The library INVENTORYCHECKtest runs when the access door is closed so that an  
inventory of tape bar code labels and storage slot locations can be stored into library  
memory. This process takes about one minute. The test fails if the door is not  
completely shut.  
WARNING  
Do not attempt to disable the interlocks. If the library is operating with fewer  
than three magazines inserted and the door open, the user can be exposed to  
Class II laser light emitted from the bar code reader.  
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Operating the Library  
Removing Tape Cartridges from the Library  
Removing Tape Cartridges from the Library  
The tape library is designed to hold from one to three 5-slot magazines. Follow these  
steps to remove magazines from the library:  
NOTE  
NOTE  
Some software packages require that tape cartridges be inserted and removed using  
the software. If a software package manages files in the library, check the software  
documentation before proceeding.  
All drives must be empty before the access door can be released. In addition, some  
security configurations may prevent the access door from being released. If a  
security option is enabled, SECURITYENABLEDdisplays after the RELEASE  
DOORoption is chosen.  
To remove magazines from the library:  
1. Verify that the drive status displays (if not, press CANCEL until it does).  
2. Verify that all drives in the library are empty.  
3. Press NEXT or PREV until RELEASEDOORdisplays.  
4. Press ENTER. DOORRELEASEDdisplays. (See the following note. If an error  
message displays, see “Troubleshooting” on page 3-38.)  
NOTE  
The drive(s) must be empty before the access door can be released. If the drive(s)  
are not empty, EMPTYDRIVENOdisplays. Press NEXT or PREV until EMPTY  
DRIVEYESdisplay, then press ENTER.  
In some situations it may be necessary to override a security option and open the  
access door. To open the access door when a security option prevents the door from  
being released, use the OVERRIDEDOORoption under the ADMIN*menu (see  
Figure 3-2 on page 3-8).  
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Operating the Library  
Removing Tape Cartridges from the Library  
5. Unlock the access door using the key, then open the door.  
NOTE  
Figure 3-6  
Do not let the door fall open. Damage to the door straps may occur.  
Opening the Front Access Door  
6. Remove the desired magazine by pushing the button at the top of the magazine  
handle (see Figure 3-7) and pulling out the magazine.  
Figure 3-7  
Removing Magazines  
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Operating the Library  
Removing Tape Cartridges from the Library  
7. If necessary, remove tapes from the magazine. Press the button on top of the  
magazine, then pull out the tape.  
WARNING  
Do not attempt to disable the interlocks. If the library is operating with fewer  
than three magazines inserted and the door open, the user can be exposed to  
Class II laser light emitted from the bar code reader.  
8. Shut and lock the access door using the key lock. Make sure the door is shut  
completely.  
NOTE  
The library INVENTORYCHECKtest runs when the access door is completely  
closed so that an inventory of tape bar code labels and storage slot locations can be  
stored into library memory. This process takes about one minute.  
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Operating the Library  
Viewing Cartridge Bar Code Labels  
Viewing Cartridge Bar Code Labels  
Bar code label information can be viewed for each tape cartridge in the library using  
the control panel. Bar code information displays sequentially by storage slot  
number.  
To view bar code information:  
1. Verify that the drive status displays (if not, press CANCEL until it does).  
2. Press NEXT until VIEWBARCODES*displays, then press ENTER.  
######SLOT#displays. (“######” represents the bar code information, and  
“#” represents the first storage slot that contains a bar coded tape cartridge.)  
NOTE  
If there are no bar coded tape cartridges in the library, LIBRARYEMPTYdisplays  
briefly, then VIEWBARCODES*displays. Press CANCEL to return to the drive  
status indicators (“ready” state).  
3. Press NEXT or PREV to scroll through the storage slot locations that contain bar  
coded tape cartridges.  
4. Press CANCEL twice to return to the drive status indicators (“ready” state).  
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Operating the Library  
Cleaning the Library Tape Drives  
Cleaning the Library Tape Drives  
1 2 → ADMIN * → CLEAN DRIVES *  
NOTE  
Cleaning the drives takes about 5 minutes per drive and requires a special digital  
linear tape cleaning cartridge. (Typically, cleaning cartridges are light yellow and  
data cartridges are black, brown, or white. See Appendix A for a list of supplies.)  
The drive mechanisms do not require scheduled cleanings and should be cleaned  
only if a “clean drive” status indicator displays after the drive number. See  
“Understanding Display Window Messages” on page 3-4.  
If a cleaning cartridge is not stored inside the tape library, it must be inserted into a  
library storage slot before you begin cleaning the drive.  
If the cleaning cartridge needs to be replaced, REPLACECLEANINGdisplays.  
The software package may manage drive cleaning.  
To clean one or more of the drives:  
1. Verify that the drive status displays (if not, press CANCEL until it does).  
2. Make sure all drives are empty. To empty the drives, refer to the documentation  
for the software package.  
3. Press NEXT until ADMIN*displays, then press ENTER.  
4. Enter the three-part numerical password (see “Entering the Administration  
Menu Password” on page 3-9).  
5. INFO*displays. Press NEXT until CLEANDRIVES*displays, then press  
ENTER.  
•
If the library power has been turned off or the access door has been opened  
since a cleaning cartridge location was last selected, SETCLEANCART*  
displays. Press ENTER.  
•
If the library power has not been turned off or the access door has not been  
opened since a cleaning cartridge location was last selected, CLNCART  
LOC#displays (the number of the cleaning cartridge storage slot last  
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Operating the Library  
Cleaning the Library Tape Drives  
selected is flashing.) If the storage slot location is correct, press ENTER. To  
select a different storage slot location, press NEXT until the correct storage  
slot location displays, the press ENTER.  
6. ######SLOT#displays (“######” is a barcode number or is blank if  
barcodes are not being used, and the storage slot location number is flashing).  
Press ENTER to select the displayed storage slot location or press NEXT or PREV  
to select a different storage slot location, then press ENTER.  
7. CLEANDRIVE1displays and the “1” is flashing. Press NEXT until the drive  
number to clean displays, then press ENTER.  
To clean both drives, press NEXT or PREV until CLEANDRIVEALLdisplays,  
then press ENTER.  
NOTE  
If the drives are not empty, a DRIVEFULLmessage displays, and the drives must  
be emptied before they can be cleaned.  
If the slot location chosen in Step 4 did not contain a cleaning cartridge, NOT  
CLEANCARTdisplays briefly, then CLEANFAIL#displays. Press CANCEL to  
twice to return to the “ready” state. Check the bulk load magazines in the library to  
locate the cleaning cartridge. If no cleaning cartridge is present, insert one into an  
available slot.  
In the event of a drive error, such as a serial communications failure, FAILED  
displays and the CLEANDRIVES*menu displays.  
CLEANINGDRV#displays (# is the number of the drive being cleaned). When  
the drive has been cleaned, CLEANEDDRV#displays briefly, then CLEAN  
DRIVES*is again displayed.  
8. Press CANCEL until the next operation to perform displays, or until the drive  
status indicators (library “ready” state) are displayed.  
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Operating the Library  
Setting Configuration Options  
Setting Configuration Options  
1 2 → ADMIN * → CONFIG *  
You can set certain options to customize the way the library operates. These options  
are called configurations.  
To change a configuration:  
1. Verify that the drive status displays (if not, press CANCEL until it does).  
2. Press NEXT until ADMIN*displays, then press ENTER.  
3. Enter the three-part numerical password (see “Entering the Administration  
Menu Password” on page 3-9).  
4. INFO*displays. Press NEXT until CONFIG*displays, then press ENTER.  
5. Press NEXT or PREV until the name of the configuration you wish to set displays,  
then press ENTER. If the configuration has multiple settings, the current setting  
flashes. Otherwise, the configuration option is set and a confirmation message  
displays. (Configuration options are described on the following pages.)  
If the current configuration setting is flashing, press NEXT or PREV until the  
desired setting displays, then press ENTER. OPTIONSAVEDdisplays.  
6. Press CANCEL to return to the drive status (“ready” state).  
The table on the following page describes the available configurations.  
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Operating the Library  
Setting Configuration Options  
Table 3-4  
Config Name  
Configuration Options  
Description  
Default  
ON  
RECOVERY  
ON/OFF  
If the configuration is set to ON, the library attempts to recover  
from errors. If the configuration is set to OFF, the library  
immediately stops moving if an error occurs. The default  
configuration is RECOVERYONand should remain ON under  
normal conditions.  
RESTORE  
DEFAULTS  
Sets all library configurations back to their default settings.  
—
—
CLEAR  
Used by service personnel only. Sets all library odometers back to  
ODOMETERS  
zero.  
STARWARS  
ON/OFF  
Used by service personnel only and should be set to ON during ON  
normal operation. If the configuration is set to ON, the library  
runs with the vertical sensors enables. If the configuration is set to  
OFF, the library runs with vertical sensors disabled.  
NEWPASSWORD  
Allows you to change the numerical password required to access  
the options under the ADMIN* menu on the library control panel.  
These options include configurations, tests, and information logs.  
To change the password, see “Setting a New Administration Menu  
Password” on page 3-10.  
—
SCSILOG  
ON/OFF  
Used by service personnel only, and should be set to OFF  
during normal operation. Tracks internal SCSI states and saves  
the information to a log.  
OFF  
OFF  
OFF  
SECUREON/OFF  
When set to ON, tape magazines cannot be loaded or removed. If  
the configuration is set to OFF, the library operates in its default  
state, which allows cartridges to be loaded and removed.  
POWERSECURE  
ON/OFF  
When set to ON, the SECUREON/OFFconfiguration setting is  
retained in the event of a power outage. If this configuration is set  
to OFF, the library returns to its default setting of POWERSECURE  
OFFwhen power is returned after being shut off.  
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Operating the Library  
Setting Configuration Options  
Config Name  
Description  
Default  
REPRECOVERED  
ON/OFF  
When set to ON, the recovered errors are reported. When set to  
OFF, the recovered errors are not reported.  
ON  
—
CONF40ON/OFF  
Used by service personnel only. Do not attempt to use this  
configuration – to do so may result in a service call.  
BARCODE  
ON/OFF  
When set to ON, the barcodes and slot locations are stored into  
library memory when the front access door is closed and the  
Inventory Check test runs. When set to OFF, the barcodes are not  
recorded when the Inventory Check test runs.  
ON  
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Operating the Library  
Retrieving Performance Information  
Retrieving Performance Information  
1 2 → ADMIN * → INFO *  
Use the INFO*option to display information about the operations of the library.  
This information is called a log.  
To access an information log:  
1. Verify that the drive status displays (if not, press CANCEL until it does).  
2. Press NEXT until ADMIN*displays, then press ENTER.  
3. Enter the three-part numerical password (see “Entering the Administration  
Menu Password” on page 3-9).  
4. INFO*displays. Press ENTER.  
5. Press NEXT until the name of the log to access displays, then press ENTER. An  
asterisk (*) indicates that there are more choices beneath the displayed choice.  
6. Press CANCEL to return to the drive status (“ready” state).  
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Operating the Library  
Retrieving Performance Information  
Table 3-5  
Log Name  
Information Logs  
Description  
REVISION  
Displays the library’s firmware revision number.  
LIBODOMETERS*  
Press ENTER to select the odometer logs.  
HOURS#  
Number of operation hours (time during which power was  
on). Some time may have been spent in power reduction  
mode.  
MOVES#  
Total number of moves and move attempts by the  
cartridge transport mechanism.  
XLATES#  
Total number of cartridge transport mechanism horizontal  
moves.  
DRIVELOADS*  
DRIVEFW*  
Press ENTER to select the logs described in the next few rows.  
DRIVE1  
DRIVE2  
Number of tape cartridge loads for drive 1.  
Number of tape cartridge loads for drive 2 (two drive  
library only).  
Press ENTER to select the firmware revision of the drive you want to see.  
D1  
REVISION# Firmware revision of drive 1.  
D2  
REVISION# Firmware revision of drive 2 (two drive library only).  
INTERFACEFW*  
Press ENTER to select the Interface board revision.  
BUS NUM = Press NEXT or PREV to display the interface bus number to  
select, then view:  
FAST WIDE  
SCSI  
Displays the interface type.  
8052  
Rev #  
Displays the 8052 firmware.  
8052 CKSUM #Displays the 8052 checksum revision.  
COBRA REV#Displays the revision of the interface chip (Cobra).  
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Operating the Library  
Retrieving Performance Information  
Log Name  
Description  
HARDERROR*  
Log of unrecoverable errors (commands that did not successfully  
complete). Returns either NOHARDENTRIESor ENTRY#. (There may be  
multiple hard error numbers.) Press ENTER to view the log for the currently  
displayed error, or press NEXT to select the next error.  
SOFTERROR*  
Log of recovered errors (commands successfully completed). Returns  
either NOSOFTENTRIESor ENTRY#. (There may be multiple soft error  
numbers.) Press ENTER to view the log for the currently displayed error, or  
press NEXT to select the next error.  
RECOVERYERROR*  
Log of errors during most recent move. Returns either NOENTRIESor the  
number of recovery errors. Press ENTER to view the log for the currently  
displayed error, or press NEXT to select the next error.  
Error Logs  
HARDWAREERR#  
FRU1#  
Indicates the cause of the failure.  
Field replaceable unit most likely to be at fault.  
Field replaceable unit second most likely to be at fault.  
Field replaceable unit third most likely to be at fault.  
FRU2#  
FRU3#  
MOTION <name>  
<name> indicates the type of movements taking place at the time of the  
failure:  
EXCHANGE  
MOVE  
POSITION  
INIT ELEM  
REZERO  
ROTATE  
DIAGNOSTIC  
RESTORE  
SOURCE#  
Element number to which the source refers. (Valid for MOVE, EXCHANGE,  
and POSITIONmovements only.)  
3-30  
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Operating the Library  
Retrieving Performance Information  
Log Name  
Description  
DESTINATION1#  
Element to which the first destination refers. (Valid for MOVEand  
EXCHANGEmovements only.)  
DESTINATION2#  
Element to which the second destination refers. (Valid for EXCHANGE  
movement only.)  
ODOMETER#  
Move number in which the error occurred.  
MICROMOVE1#  
First library micro-move for the original move command issued before the  
failure.  
MICROMOVE2#  
MICROMOVE3#  
MICROMOVE4#  
MICROMOVE5#  
MICROMOVE6#  
MICROMOVEER#  
Second library micro-move for the original move command issued before  
the failure.  
Third library micro-move for the original move command issued before the  
failure.  
Fourth library micro-move for the original move command issued before  
the failure.  
Fifth library micro-move for the original move command issued before the  
failure.  
Last library micro-move for the original move command issued before the  
failure.  
Actual micro-move error that occurred.  
3-31  
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Operating the Library  
Running an Internal Test  
Running an Internal Test  
1 2 → ADMIN * → TEST *  
The library can run self-diagnostic tests. To run these tests, follow these steps:  
CAUTION  
Some diagnostic tests can place tape cartridges in unexpected locations. These tests  
should be run only by authorized service personnel.  
1. Verify that the drive status displays. If not, press CANCEL until it does.  
2. Press NEXT until ADMIN*appears in the display window, then press ENTER.  
3. Enter the three-part numerical password (see “Entering the Administration  
Menu Password” on page 3-9).  
4. INFO*displays. Press NEXT or PREV until TEST*displays, then press ENTER.  
5. Press NEXT until the name of the test to run displays, then press ENTER.  
6. NUMLOOPS#displays, where the 1 is flashing. Press NEXT until the number of  
test loops you wish to run displays, then press ENTER.  
NOTE  
Press CANCEL at any time to abort a test. TESTCANCEL-WAITdisplays while the  
current test loop completes.  
3-32  
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Operating the Library  
Running an Internal Test  
Table 3-6  
Test Name  
Internal Tests  
Description  
EXERCISEMECH  
EXCHANGEDEMO  
Runs the VERTICALTEST, TRANSLATETEST, MAGAZINEIO, and DRIVE  
IOtests. Each test is run one time per test loop.  
Used by service personnel only. Do not run this test if the library contains  
tape cartridges with file system data on them. This test moves randomly  
chosen cartridges to random storage slot locations. This test displays FAILif  
there are no cartridges in the library or if all storage slots are full. For best results,  
the library should contain as many cartridges as there are drives, plus two  
additional cartridges. The transport must be empty.  
IODRIVE  
Makes a combination of moves with a PASS/FAILresult. If the drives are  
empty, a tape cartridge is moved from a randomly chosen full slot to a randomly  
chosen drive. If the drives are full, a tape cartridge is moved from a randomly  
chosen drive to a randomly chosen storage slot. It then moves the cartridge back  
to its original location. This test displays FAILif there are no cartridges in the  
library or if all storage slots are full. The transport and the mailslot must be  
empty.  
IOMAGAZINE  
IOMAILSLOT  
Makes a combination of moves with a PASS/FAILresult. It moves a tape  
cartridge from a random full slot to a random empty slot. It then moves the tape  
cartridge back to its original storage slot. This test displays FAILif there are no  
cartridges in the library or if all storage slots are full. The drives, transport, and  
the mailslot must be empty.  
Makes a combination of moves with a PASS/FAILresult. It moves a tape  
cartridge from a random full slot to the mailslot. It then moves the tape cartridge  
back to its original storage slot. This test displays FAILif there are no cartridges  
in the library or if all storage slots are full. The drives, transport, and the mailslot  
must be empty.  
INVENTORY  
CHECK  
Functions the same as the SCSI Initialize Element Status command. This test  
physically scans the entire unit to determine which storage slots contain tape  
cartridges and if the drives contain cartridges. NOTE: This test will appear as  
ISTATTESTin all front panel error messages.  
TEST  
Translates from side to side. No tape cartridges are required.  
TRANSLATE  
TESTVERTICAL  
Moves the transport mechanism up and down the full length of the rail. Returns  
PASS/FAIL. No tape cartridges are required.  
3-33  
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Operating the Library  
Running an Internal Test  
Test Name  
Description  
WELLNESSTEST  
Checks the general capability of the library. Requires one loaded tape cartridge,  
but the drives and transport must be empty. Runs INITMECHANICSand  
EXERCISEMECH. Each test is run one time per test loop.  
FINDPLUNGE  
HOME  
Runs mechanism recalibrartion, determines the reference points in the picker  
travel path, and tests the picker. This test assumes that the mechanics and servo  
system are functional. No tape cartridges are required.  
FINDVERTHOME Recalibrates the vertical position and verifies that the vertical path is clean. No  
tape cartridges are required.  
FINDXLATE  
HOME  
Calibrates the translate position. No tape cartridges are required.  
INIT  
MECHANICS  
Runs the FINDPLUNGEHOME, FINDVERTICALHOME, FINDXLATEHOME,  
and INITELEMSTATUStests. Each test is run one time per test loop.  
EMPTYDRIVES  
Used by service personnel only. Do not run this test if the library contains  
tape cartridges with actual file system data on them. Moves cartridges out of  
the drive mechanism and returns them to their original storage slot locations if the  
locations are know, otherwise the cartridges are placed into the first available  
storage slot.  
EMPTYPICKER  
Used by service personnel only. Do not run this test if the library contains  
tape cartridges with actual file system data on them. Moves a tape cartridge  
from the cartridge transport mechanism to its original storage slot location if the  
location is know, otherwise the cartridge is placed into the first available storage  
slot.  
FILLPICKER  
REWINDMEDIA  
Used by service personnel only. Do not run this test if the library contains  
tape cartridges with actual file system data on them. Moves a tape cartridge  
into the cartridge transport mechanism from the first storage slot containing a  
cartridge.  
Used by service personnel only. Do not run this test if the library contains  
tape cartridges with actual file system data on them. Rewinds the tape in the  
drive(s) and opens the solenoid in the drive handle, which allows the tape to be  
removed from the drive by lifting the handles. If the picker malfunctions, use this  
option to get the tapes out of the drive.  
CLEARSOFTLOG Sets the soft error log to zero.  
CLEARHARDLOG Sets the hard error log to zero.  
3-34  
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Operating the Library  
Running an Internal Test  
Test Name  
Description  
PLUNGEFULL  
SPD  
Allows the cartridge transport mechanics to run at full speed. This setting should  
always be used under normal library operations.  
PLUNGE1/2SPD Used by service personnel only. Allows the cartridge transport mechanics to run  
at half speed.  
SENSOR  
TRANSLATE  
Tests the horizontal path that the cartridge transport mechanism follows when  
moving from one stack of tape cartridges to another. Displays ON or OFF. If OFF  
displays, the sensor is block. (This display is automatically updated if the sensor  
status change.) Requires the use of one tape cartridge.  
SENSOR  
MAGAZINE  
The displays shows M1 1 M2 1 M3 1. Each “1” indicates that the caddy is in  
place. If a “0” is displayed, the caddy has not been inserted into the library. (This  
display is automatically updated if the sensor status changes.)  
SENSOR  
The display shows 0 0.  
STARWARS  
Each “0” indicates one of the paths that the cartridge transport mechanism  
follows in front of each stack of tape cartridges. If the path is clean, a 0 displays;  
if the path is blocked (because of a cartridge that is not inserted fully into its  
storage slot for example), an * will be displayed. (This display is automatically  
updated if the sensor status changes.)  
VERTICAL  
ENCODER  
Moves the cartridge transport mechanism down, moves it back up a short  
distance, then moves it back down. The last time the transport mechanism is  
moved down the number of encoder counts is verified. Returns PASS/FAIL. No  
tape cartridges are required.  
3-35  
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Operating the Library  
Using Online Drive Replacement  
Using Online Drive Replacement  
1 2 → ADMIN * → ONLINE REPAIR *  
CAUTION  
Unless the situation described below exists, this options should only be used by an  
authorized service representative. Using this option causes the library drive  
mechanism(s) to become inactive.  
Online drive replacement is an important new feature that allows:  
•
an authorized service representative to replace a faulty drive while the library is  
active  
•
a user to clear a drive cleaning error when a tape that may be damaged is in the  
drive  
This feature should only be used by an authorized service representative. However,  
if an older, frequently used tape causes a drive cleaning message to be displayed  
more than once and you suspect the tape is damaged, use the “Online Repair” option  
can be used to clear the drive error message so you can attempt to recover data from  
the damaged tape.  
To use this option to clear a drive cleaning error:  
1. With CLEANDRV#displayed, press CANCEL until the drive status displays. (#  
is the drive number containing the damaged tape.)  
2. Press NEXT until ADMIN*displays, then press ENTER.  
3. Enter the three-part numerical password (see “Entering the Administration  
Menu Password” on page 3-9).  
4. INFO*displays. Press NEXT or PREV until ONLINEREPAIR*displays, then  
press ENTER. DRIVEPOWER*displays.  
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Operating the Library  
Using Online Drive Replacement  
5. Press NEXT or PREV until DRIVESTATUSdisplays, then press ENTER. DRV1  
ONGOODdisplays.  
•
•
If the damaged tape is in drive 1, press ENTER.  
If the damaged tape is in drive 2, press NEXT until DRV2ONGOODdisplays,  
then press ENTER.  
DRV#ONGOODdisplays, where “#” is the drive number and ONGOODis  
flashing.  
6. Press NEXT until DRV#OFFFAILEDdisplays then press ENTER.  
7. CHANGECONFIRMEDdisplays briefly, then ONLINEREPAIR*displays.  
Press ENTER.  
8. DRIVEPOWER*displays.  
9. Press NEXT or PREV until DRIVESTATUSdisplays, then press ENTER.  
10. Press NEXT or PREV until DRV#OFFFAILEDdisplays (where “#” is the  
number of the drive that was just taken off-line) then press ENTER.  
11. DRV#OFFFAILEDdisplays, where “#” is the drive number and OFF  
FAILEDis flashing.  
12. Press NEXT until DRV#ONGOODdisplays, then press ENTER.  
13. SETTINGUPDRIVEdisplays briefly while the drive communication tests run,  
following by CHANGECONFIRMEDand then ONLINEREPAIR*.  
14. Press CANCEL twice to return to the drive numbers and status indicators (“ready”  
state).  
15. Try reading the damaged tape again.  
•
If the tape can be read, back up data from the damaged cartridge to another  
tape cartridge and discard the damaged one.  
•
If the tape cannot be read, call your service representative.  
3-37  
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Operating the Library  
Troubleshooting  
Troubleshooting  
This section provides information on solutions to problems that may occur in the  
operation of the library. Table 3-7 lists steps the administrator should take before  
consulting a service representative.  
NOTE  
If you decide that a service call is needed, write down the library serial number  
before calling. The serial number is located on a label towards the bottom of the  
library on the library rear panel.  
For problems that may be related to the computer, refer to the host computer system  
documentation or library application software instructions.  
Table 3-7  
Troubleshooting Table  
Problem  
What to do  
Library will not power on.  
•
•
Make sure the power cord connections are tight.  
Make sure the power switch is switched on. (The power  
switch is located on the library control panel.)  
•
•
•
Make sure the power outlet is operating.  
Replace the power cord with a known good one.  
If the library still won’t power on, call a service  
representative.  
Power-on test failed.  
•
Verify that all tapes in the bulk load magazines are fully  
inserted in the magazines, and that the magazines are  
securely locked into position inside the tape library.  
DEVICEFAILEDdisplays.  
•
•
Press the power switch off and then on again. (See the  
caution note at the end of this table.)  
If the power-on test continues to fail, press ENTER, write  
down the displayed error code, and call a service  
representative for assistance.  
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Operating the Library  
Troubleshooting  
Problem  
What to do  
DEVICEFAILEDdisplays.  
•
•
Make sure that only one SCSI device type (single-ended OR  
differential) exists on the SCSI bus.  
Hardware Error #61 (External SCSI  
cables) is reported.  
Verify that the library SCSI selector switch is set correctly  
(either single-ended or differential).  
•
•
Verify that the mode switch termination is set correctly.  
The library’s power failed while a  
cartridge was in the drive and did not  
return to the drive status indicators  
("ready" state) after the power came  
back on.  
Press the power switch off and then on again. (See the  
caution note at the end of this table.)  
•
If the power-on test is unsuccessful, switch off the power.  
Call a service representative for assistance.  
No display messages appear.  
•
•
•
Make sure the power cord is connected.  
Make sure the power switch is on.  
Power cycle the library. (See the caution note at the end of  
this table.)  
•
If there is still no display, call a service representative for  
assistance.  
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Operating the Library  
Troubleshooting  
Problem  
What to do  
An error message is received after  
bulk loading tape cartridges.  
•
Verify that cartridges are inserted into the magazine in the  
correct orientation. (See “Loading Tape Cartridges Into  
the Library” on page 3-15.)  
•
•
Verify that the correct tape type is used. (See “Choosing  
Tape Cartridges” on page 2-3.)  
If the light bar on the display panel is orange, cycle power to  
the library and try to load the magazine again when the drive  
numbers and status indicators are displayed. (See the  
caution note at the end of this table.)  
•
•
•
If SECURITYENABLEDdisplays, a security option has  
been set that prevents cartridges from being loaded into or  
removed from the library. See “Setting Configuration  
Options” on page 3-25.  
If TRANSPORTFULLdisplays, the cartridge transport  
mechanism already contains a tape cartridge. Refer to the  
host documentation or call a service representative to  
remove the cartridge from the transport.  
If a LOADERRORor FAILEDmessage still displays, this  
could indicate a library failure; call a service representative  
for assistance.  
Changed drive address but the new  
address is not recognized.  
Try rebooting the host computer. Some computers require this  
for the new address to be recognized. (See the caution note at  
the end of this table.)  
Cannot remember the administration  
menu password.  
First, try the default password (000-000-000). If the default is  
not accepted, call a service representative for assistance.  
Attempted to open the front access  
door, but a RESERVEDmessage  
displays.  
•
The host may have reserved an element and must unreserve  
it. Refer to the host system documentation to unreserve a  
tape.  
•
A security configuration was set to prevent cartridge  
removal. See SECUREON/OFFin the list of configurations  
found in “Setting Configuration Options” on page 3-25.  
Started a test and need to stop.  
Press CANCEL. The current test loop continues until finished,  
then the test stops.  
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Operating the Library  
Troubleshooting  
Problem  
What to do  
DOINVENTORYTESTdisplays  
(initialize element status).  
•
•
Power cycle the library by pressing the power switch off and  
then on again. (See the caution note at the end of this  
table.)  
Run the INVENTORYCHECKtest under the TEST*menu.  
Cannot write to the tape.  
Cannot read the tape.  
•
•
Check the host file system access permissions.  
Check the write-protect tab on the cartridge to assure  
write-enabled status.  
•
Check the application software.  
•
•
Check the host file system access permissions.  
Verify that the correct tape type is used (See “Choosing  
Tape Cartridges” on page 2-3.)  
•
Check the application software.  
CAUTION  
Do not press the library power switch until all SCSI peripherals connected to host  
are shut down. Pressing the power button when the SCSI system is active can cause  
data loss and/or problems with the SCSI interface.  
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Operating the Library  
Troubleshooting  
3-42  
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A
Su p p lies a n d Cu stom er Su p p or t  
A-1  
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Supplies and Customer Support  
Overview  
Over view  
This appendix covers:  
•
•
supplies and accessories (page A-3)  
HP customer support information (page A-6)  
A-2  
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Supplies and Customer Support  
Supplies and Accessories  
Supplies and Accessories  
A full range of supplies may be ordered through a Hewlett-Packard authorized  
dealer, sales office, or through HP Direct. To contact HP Direct, call  
1-800-227-8164 or write to HP Direct at the following address:  
HP Direct  
Hewlett-Packard  
attn: Mail Order  
P.O. Box 1145  
Roseville, CA 95678  
Call 1-800-752-0900 for the location of the nearest authorized Hewlett-Packard  
dealer.  
Table A-1  
Basic Supplies and Accessories  
Item  
Part Number  
Bulk Load Magazine  
5-slot removable magazine with 5 HP DLT tape IV  
cartridges  
C5148F  
5-slot removable magazine, empty  
C5149F  
Tape Cartridges  
HP DLT Tape IV Data Cartridge with 35 Gbyte/20 Gbyte C5141F  
Native Capacity  
HP DLT Tape III XT Data Cartridge with 15 Gbyte  
native capacity  
C5141A  
Cleaning Tape Cartridge  
C5142A  
A-3  
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Supplies and Customer Support  
Supplies and Accessories  
Item  
Part Number  
Bar Code Labels  
Bar Code labels are not available through  
N/A  
Hewlett-Packard, but may be ordered through other  
companies (see sample labels shipped in the accessories  
kit). When ordering, make sure the bar code labels meet  
the following specifications:  
Message: 6-character (2 alpha, 4 numeric)  
Dimensions: 2.2 in. x .82 in.  
Symbology: code 39 without check digit  
Start/Stop Characters: */*  
Narrow Bar: 0.014 in.  
Ratio: 2:5:1  
Print Quality: ANSI Grade “A”  
SCSI Cables (68-pin to 68-pin)  
.9 m (2.9 ft) SCSI cable, high-density with thumb screws  
to high-density with thumb screws, m-m  
C2911A  
2.5 m (8.2 ft) SCSI cable, high-density with thumb screws C2924A or  
to high-density with thumb screws, m-m  
D3636A  
10m (32.8 ft) SCSI cable, high-density with thumb  
screws to high density with thumb screws, m-m  
C2925A  
20m (65.6 ft) SCSI cable, high-density with thumb  
screws to high density with thumb screws, m-m  
C2926A  
Jumper cable: 0.16 m SCSI cable; wide high-density with C5172-61606  
thumb screws to high-density with thumb screws, m-m  
Mounting Kits  
Rack mounting kit for mounting into a standard 19-inch  
rack  
C5157F  
A-4  
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Supplies and Customer Support  
Supplies and Accessories  
Item  
Part Number  
Drive Upgrade Kits  
DLT 4000 - 1 Drive upgrade kit (upgrades 4115 to 4215)  
C5174F  
C5174J  
DLT 7000 - 1 Drive upgrade/conversion kit (upgrades  
7115 to 7215; converts 4x15 to 7115)  
User’s Guide (replacement/additional)  
C5173-90000  
A-5  
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Supplies and Customer Support  
Hewlett-Packard Customer Support  
Hewlett-Packard Customer Support  
If a DLT library fails during the warranty period, and the troubleshooting guide and  
user manual does not solve the problem, you can receive support by doing the  
following:  
•
Consult HP FIRST or QUICK FAX for faxback services. See “HP  
FIRST/QUICK FAX Faxback Services” on page A-6.  
•
Consult one of the computer/modem connectivity services available, such as  
America Online or CompuServe. See “Electronic Support Services” on page  
A-9.  
•
Consult one of the customer support centers in your area for standard or post  
warranty work. See “Customer Support Centers” on page A-10.  
If the library fails after the warranty period, contact your authorized HP  
dealer/distributor or the nearest HP sales and service office. Customers in the US  
and Europe can also use a credit card for phone assistance.  
HP FIRST/QUICK FAX Faxback Services  
QUICK FAX and HP FIRST are automated systems that fax requested product  
information and/or technical support documents to you. These faxback services are  
available 24 hours/day.  
To use this service, dial the appropriate fax number below for your country from a  
touch-tone phone. Follow the voice prompts to select an index of available support  
and product documents.  
NOTE  
Remember to dial the country code before these numbers.  
A-6  
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Supplies and Customer Support  
Hewlett-Packard Customer Support  
Asia-Pacific  
Australia  
China  
(03) 9272 2627  
(81610) 65055280  
800-7729  
Hong Kong  
India  
(011) 622 6420  
6221-350-3408  
(3) 3335-8622  
(02) 769-0543  
800-1611  
Indonesia  
Japan  
Korea  
Malaysia  
New Zealand  
Philippines  
Singapore  
Taiwan  
(09) 356 6642  
636-867-3551  
(65) 291-7951  
(02) 719 5589  
(02) 661 4011  
001- (84) 823-4530  
Thailand  
Vietnam  
A-7  
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Supplies and Customer Support  
Hewlett-Packard Customer Support  
Europe  
Austria  
06 60 63 86  
0800 11906  
Belgium, Dutch  
Belgium, French 0800 17043  
Denmark  
Finland  
France  
800 10453  
0800 13134  
05 905900  
Germany  
Ireland  
0130 810 061  
01 662 5525  
1678 59020  
06 022 2420  
800 11319  
Italy  
Netherlands  
Norway  
Portugal  
Spain  
01 441 7199  
900 993123  
020 795743  
Sweden  
Switzerland,  
German  
0800 55 1527  
Switzerland,  
French  
0800 55 1526  
United Kingdom 0800 960271  
Other locations in  
Europe  
31 20 681 5792  
North and South America (includes Canada)  
(800) 368-9673 or (970) 635-1510  
Other Countries  
(970) 635-1510  
A-8  
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Supplies and Customer Support  
Hewlett-Packard Customer Support  
Electronic Support Services  
For 24-hour access to information over your modem:  
On-line Service Providers  
Technical information is available on CompuServe and America Online.  
Service Provider  
Description  
Address  
CompuServe  
To download software, firmware, GO HPSYS  
and support documents, and to  
discuss issues in user forums.  
America Online  
To download software, firmware, GO HPSTOR  
and support documents, and to  
discuss issues in user forums.  
Hewlett-Packard Web Site  
Product and support information is available on the Hewlett-Packard web site:  
Support and Product information: http://www.hp.com/go/tape  
Global support: http://globalsupt.mayfield.hp.com/  
A-9  
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Supplies and Customer Support  
Hewlett-Packard Customer Support  
Customer Support Centers  
NOTE  
Contact the customer support center in your area for technical assistance during the  
warranty of your product.  
North and South America (includes Canada)  
Monday - Friday, 6am - 6pm MST  
HP Colorado Tape Drive and SureStore CD drivers (970) 635-1500  
DLT Tape Drives (970) 635-1000  
European Customer Support Centers  
Monday - Friday, 8:30 - 18:00 (C.E.T)  
NOTE  
Language or country support might not be available for all products.  
Austria  
06 60 63 86  
02 626 8806  
Belgium, Dutch  
Belgium, French 02 626 8807  
Denmark  
Finland  
France  
3929 4099  
0203 47 288  
01 43 62 34 34  
0180 52 58 143  
01 662 5525  
02 264 10350  
020 606 8751  
22 11 6299  
Germany  
Ireland  
Italy  
Netherlands  
Norway  
Portugal  
Spain  
7095 923 50 01  
902 321 123  
08 619 2170  
0848 80 11 11  
Sweden  
Switzerland  
United Kingdom 0800 960271  
A-10  
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Supplies and Customer Support  
Hewlett-Packard Customer Support  
Asia-Pacific  
Australia  
+64 (0) 3 9282 8000  
+85 (0) 10 6505 3888  
China  
Hong Kong  
+85 (0) 2 2802 4098  
800 96 7729  
India  
+ 91 (0) 11 682 6035  
+62 (0) 21 350 3408  
+81 (0) 3 3335 8333  
Indonesia  
Japan  
Korea  
+82 (0) 2 3270 0700  
Outside Seoul: 080 999 0700  
Malaysia  
New Zealand  
Philippines  
Singapore  
Taiwan  
+60 (0) 3 295 2566  
+64 (0) 9 356 6640  
+63 2 867 3551  
+65 (0) 272 5300  
+886 (0) 2 717 0055  
+66 (0) 2 661 4011  
Thailand  
Elsewhere  
Contact your authorized HP dealer/distributor or the nearest HP sales and service  
office.  
A-11  
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Supplies and Customer Support  
Hewlett-Packard Customer Support  
Telephone Support After Warranty  
Before Calling  
Before calling, please complete the following information so that you will have it  
ready for the support center representative:  
•
•
•
Serial number of product ____________________  
Brand and model of host computer ________________________  
Version of software used; driver selected ________________________  
US and Canada  
Using a VISA or MasterCard, call one of the following:  
•
•
(800) 810-0130: Per incident fee of $25.00 will be charged to the credit card.  
(900) 555-1800: $2.50 per minute with a maximum of $25.00 will be charged to  
the credit card.  
Europe  
Call the appropriate number listed under “European Customer Support Centers” on  
page A-10. A per incident fee will be charged for after-warranty support. Please  
have a credit card, PO number, or billing number address ready.  
Elsewhere  
Contact your authorized HP dealer/distributor or the nearest HP sales and service  
office for after-warranty support.  
HP Reseller Locator Numbers  
US  
(800) 752-0900  
(800) 387-3867  
Canada  
Mexico and South  
America  
(305) 267-4220  
A-12  
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B
Sa fety a n d R egu la tor y  
In for m a tion  
B-1  
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Safety and Regulatory Information  
Overview  
Over view  
This section contains important safety and regulatory information for  
the United States, Finland, Sweden, European Union, and J apan.  
B-2  
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Safety and Regulatory Information  
Safety Information  
Sa fety In for m a tion  
La ser Sa fet y  
WARNING  
Do n ot a t t em p t t o d isa b le t h e in t er lock s or op en t h e ser vice  
p a n els w h ile lib r a r y p ow er is t u r n ed on . If th e lib r a r y is  
op er a t in g w it h t h e ser vice p a n els r em oved , or w ith few er th a n  
t h r ee m a ga zin es in ser t ed a n d th e d oor is op en , you ca n b e  
exp osed t o Cla ss II la ser ligh t em it t ed fr om t h e b a r cod e r ea d er.  
CDRH R egu la t ion s (USA On ly)  
The Center for Devices and Radiological Health (CDRH) of the U.S. Food  
and Drug Administration implemented regulations for laser products on  
August 2, 1976. These regulations apply to laser products manufactured  
from August 1, 1976. Compliance is mandatory for products marketed in  
the United States. The labels and artwork shown below indicate  
compliance with CDRH regulations and must be attached to laser  
products marketed in the United States.  
Complies with 21 CFR Chapter 1 Subchapter J .  
WARNING  
Use of con t r ols, a d ju st m en t s or p er for m in g p r oced u r es ot h er  
t h a n th ose sp ecified in t h is m a n u a l m a y r esu lt in h a za r d ou s  
la ser r a d ia t ion exp osu r e.  
Laser Class Information: A black on yellow label that reads, “Class 1  
Laser Product” printed in English, French, German, Finnish, J apanese,  
and Spanish.  
B-3  
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Safety and Regulatory Information  
Regulatory Information  
Regulatory Information  
B-4  
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Safety and Regulatory Information  
Regulatory Information  
Declaration of Conformity  
B-5  
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Safety and Regulatory Information  
Regulatory Information  
United Kingdom Telecommunications Act 1984  
The digital linear tape libraries are approved under Approval Number  
NS/G/1234/J/100003 for indirect connection to Public Telecommunication Systems  
within the United Kingdom.  
Herstellerbescheinigung  
Diese Information steht im Zusammenhang mit den Anforderungen der  
Maschinenlärn information sverordnung vom 18 Januar 1991.  
Schalldruckpegel Lp < 70 dB(A)  
•
•
•
am arbeitsplatz  
normaler betrieb  
nach ISO 7779: 1988/EN 27779:1991 (Typprüfung)  
English Translation of German Sound Emission Directive  
This statement is provided to comply with the requirements of the German Sound  
Emission Directive, from 18 January 1991.  
Sound pressure Lp < 70 dB(A)  
•
•
•
at operator position  
normal operation  
according to ISO 7779: 1988/EN 27779: 1991 (type test)  
B-6  
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Safety and Regulatory Information  
Regulatory Information  
Turvallisuusyhteenveto  
Laserturvallisuus  
LUOKAN 1 LASERLAITE  
KLASS 1 LASER APPARAT  
HP DLT Tape Library -nauhamuistiasemat ovat käyttäjän kannalta turvallisia  
luokan 1 laserlaitteita. Nauhamuistiasemien sisälle asennettu lasersädettä käyttävä  
viivakoodinlukija ei normaalissa käytössä aiheuta vaaraa käyttäjälle.  
Laitteiden turvallisuusluokka on määritetty standardin EN 60825-1 (1994)  
mukaisesti.  
VA ROIT US !  
Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa  
käyttäjän turvallisuusluokan 1 ylittävälle lasersäteilylle.  
VARNING !  
Om apparaten används på annat sätt än i bruksanvisning specificerats, kan  
användaren utsättas för laserstrålning som överskrider gränsen för laserklass 1.  
HUOLTO  
HP DLT Tape Library -nauhamuistiasemien sisällä ei ole käyttäjän huollettavissa  
olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu  
henkilö. Nauhamuistiaseman sisälle asennettua viivakoodinlukijaa ei tule avata eikä  
purkaa huoltotoimenpiteiden yhteydessä.  
VA RO !  
Nauhamuistiaseman suojakotelon ollessa avattuna saatat altistua lasersäteilylle  
viivakoodinlukijan toimiessa. Älä tuijota säteeseen.  
VARNING !  
När skyddshöljet av magnetbandstationen är öppnad, kan användaren utsättas för  
laserstrålning då streckkodläsare är i funktion. Stirra ej in i strålen.  
Tiedot viivakoodinlukijassa käytettävän laserdiodin säteilyominaisuuksista:  
Aallonpituus675 nm  
Teho0,5 mW  
TurvallisuusluokkaLuokan 2 laser  
B-7  
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Safety and Regulatory Information  
Regulatory Information  
English Translation of Finnish Regulatory Information  
LASER SAFETY SUMMARY  
LASER SAFETY  
CLASS 1 LASER PRODUCT (The same text in Swedish)  
HP DLT Tape Library Systems are for user safe class 1 laser products. In normal use  
the laser bar code reader installed inside the tape library units doesn’t cause any  
hazard to the user.  
The laser safety class of the libraries was defined in accordance with the standard  
EN 60825-1 (1994).  
WARNING!  
The use of the product otherwise than specified in the user’s manual may expose the  
user to laser radiation exceeding safety class 1.  
(THE SAME WARNING IN SWEDISH)  
SERVICE  
There are no user serviceable parts inside the HP DLT Tape Library units. The DLT  
units can be serviced only by qualified service personnel. The laser bar code reader  
installed inside the library units shall not be opened or disassembled during service.  
WARNING!  
If the enclosure of the tape library unit is opened, you may be exposed to laser  
radiation when the bar code reader is operating. Don’t stare into the beam.  
(THE SAME WARNING IN SWEDISH)  
The information about the radiation characteristics of the laser diode used in the  
laser bar code reader:  
Wavelength675 nm  
Power0,5 mW  
Laser safety classClass 2 laser  
B-8  
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Safety and Regulatory Information  
Regulatory Information  
Japanese VCCI Statement  
English Translation of Japanese VCCI Statement  
This equipment is in the Class B category information technology equipment based  
on the rules of Voluntary Control Council For Interference by Information  
Technology Equipment (VCCI). Although aimed for residential area operation,  
radio interference may be caused when used near a radio or TV receiver. Read the  
instructions for correct operation.  
B-9  
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Safety and Regulatory Information  
Regulatory Information  
B-10  
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C
Ta p eAler t Messa ges  
C-1  
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TapeAlert Messages  
Overview  
Over view  
This section contains information on TapeAlert, a diagnostic tool that  
monitors the drive’s operations, checks media integrity, and send  
messages via your backup software to warn you of existing or potential  
problems.  
C-2  
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TapeAlert Messages  
TapeAlert Messages and Descriptions  
Ta p eAler t Messa ges a n d Descr ip tion s  
There are three types of messages, listed in order of severity. They are  
information (I), warning (W), and Critical (C). Information messages  
explain a diagnostic situation. Warning messages appear when data may  
be lost. Critical messages describe the most severe situations, and  
require immediate attention.  
Ta b le C-1  
No.  
Ta p eAler t Ta p e Er r or Messa ges  
Ad d it ion a l Act ion  
F la g  
Typ e  
Disp la yed Messa ge  
In for m a tion  
1
2
3
5
Read  
Warning  
W
The tape is having  
Back up information on to  
another tape and discard  
the defective tape. If the  
problem persists, call the  
tape drive supplier  
problems reading data. No  
data has been lost, but  
there has been a reduction  
in the performance of the  
tape.  
helpline.  
Write  
Warning  
W
W
C
The tape drive is having  
problems writing data. No  
data has been lost, but  
there has been a reduction  
in the capacity of the tape.  
Back up information on to  
another tape and discard  
the defective tape. If the  
problem persists, call the  
tape drive supplier  
helpline.  
Hard Error  
The operation has stopped  
because an error has  
occurred while reading or  
writing data which the  
drive cannot correct.  
Back up information on to  
another tape and try the  
operation again. If the  
problem persists, call the  
tape drive supplier  
helpline.  
Read Failure  
The tape is damaged or the  
drive is faulty. Call the tape  
drive supplier helpline.  
Eject the tape and inspect  
for damage. Insert a new  
tape and try operation  
again.  
C-3  
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TapeAlert Messages  
TapeAlert Messages and Descriptions  
Ad d it ion a l Act ion  
In for m a tion  
No.  
F la g  
Write  
Typ e  
Disp la yed Messa ge  
6
C
The tape is from a faulty  
batch or the tape drive is  
faulty:  
Eject the tape and inspect  
for damage. Insert a new  
tape and try operation  
again.  
Failure  
1. Use a good tape to test  
the drive.  
2. If the problem persists,  
call the tape drive  
supplier helpline.  
9
Write  
Protect  
C
You are trying to write to a  
write-protected cartridge.  
Remove the  
write-protection or use  
another tape.  
Insert a new tape and try  
operation again.  
If the problem persists, call  
the tape drive supplier  
helpline.  
10  
No Removal  
I
You cannot eject the  
cartridge because the tape  
is in use. Wait until the  
operation is complete  
before ejecting the  
cartridge.  
If the problem persists, call  
the tape drive supplier  
helpline.  
11  
Cleaning  
Media  
I
The tape in the drive is a  
cleaning cartridge. If you  
want to back up or restore,  
insert a data-grade tape.  
If the problem persists, call  
the tape drive supplier  
helpline.  
C-4  
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TapeAlert Messages  
TapeAlert Messages and Descriptions  
Ad d it ion a l Act ion  
In for m a tion  
No.  
20  
F la g  
Typ e  
Disp la yed Messa ge  
Clean Now  
C
The tape drive needs  
cleaning:  
If the problem persists, call  
the tape drive supplier  
helpline.  
1. If the operation has  
stopped, eject the tape  
and clean the drive.  
2. If the operation has not  
stopped, wait for it to  
finish and then clean the  
drive.  
Check the tape drive users  
manual for device specific  
cleaning instructions.  
22  
Expired  
Cleaning  
Media  
C
The last cleaning cartridge  
used in the tape drive has  
worn out:  
Wait for the current  
operation to finish before  
discarding the cartridge.  
1. Discard the worn out  
cleaning cartridge.  
If the problem persists, call  
the tape drive supplier  
helpline.  
2. Wait for the current  
operation to finish.  
3. Then use a new cleaning  
cartridge.  
C-5  
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TapeAlert Messages  
TapeAlert Messages and Descriptions  
Ad d it ion a l Act ion  
In for m a tion  
No.  
31  
F la g  
Typ e  
Disp la yed Messa ge  
Hardware B  
C
The tape drive has a  
hardware fault:  
Power off the tape drive  
and attempt the operation  
again.  
1. Turn the tape drive off  
and then on again.  
2. Restart the operation.  
3. If the problem persists,  
call the tape drive  
supplier helpline.  
Check the tape drive users  
manual for device specific  
instructions on turning the  
device power on and off.  
32  
Interface  
W
W
The tape drive has a  
problem with the host  
interface:  
If the problem persists, call  
the tape drive supplier  
helpline.  
1. Check the cables and  
cable connections.  
2. Restart the operation.  
34  
Download  
Fail  
The firmware has failed  
because you have tried to  
use the incorrect firmware  
for this tape drive. Obtain  
the correct firmware and  
try again.  
Call the tape drive supplier  
helpline for more  
information.  
Ta b le C-2  
Ta p eAler t Lib r a r y Er r or Messa ges  
C-6  
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TapeAlert Messages  
TapeAlert Messages and Descriptions  
Ad d it ion a l Act ion  
In for m a tion  
No.  
F la g  
Typ e  
Disp la yed Messa ge  
1
Hardware A  
C
The library mechanism is  
having difficulty  
communicating with the  
drive.  
Inspect the library to make  
sure all cable and power  
connections are secure and  
tapes inserted correctly.  
1. Turn the library off then  
on.  
2. Restart the operation.  
3. If the problem persists,  
call the library supplier  
helpline.  
2
3
Hardware B  
Hardware C  
W
C
There is a problem with the  
library mechanism. If the  
problem persists, call the  
library supplier helpline.  
Inspect the library to make  
sure all connections are  
secure and tapes inserted  
correctly.  
The library has a hardware  
fault:  
If the problem persists, call  
the library supplier  
helpline.  
1. Reset the library.  
2. Restart the operation.  
Check the library users  
manual for device specific  
instructions on resetting  
the device.  
C-7  
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TapeAlert Messages  
TapeAlert Messages and Descriptions  
Ad d it ion a l Act ion  
In for m a tion  
No.  
F la g  
Typ e  
Disp la yed Messa ge  
4
Hardware D  
C
The library has a hardware  
fault:  
Inspect the library to make  
sure all connections are  
secure and tapes inserted  
correctly.  
1. Turn the library off and  
then on again.  
2. Restart the operation.  
3. If the problem persists,  
call the library supplier  
helpline.  
Check the library users  
manual for device specific  
instructions on turning the  
device power on and off.  
6
Library  
Interface  
C
The library has a problem  
with the host interface:  
If the problem persists, call  
the library supplier  
helpline.  
1. Check the cables and  
cable connections.  
2. Restart the operation.  
13  
Library Pick  
Retry  
W
There is a potential  
problem with a drive  
Inspect the library to see if  
any visible problems exist.  
ejecting cartridges short or  
with the library mechanism  
picking a cartridge from a  
slot. This warning is for  
information purposes only.  
No action needs to be taken  
at this time. If the problem  
persists, call the tape drive  
supplier helpline.  
Insert a cartridge and try  
the operation again.  
C-8  
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TapeAlert Messages  
TapeAlert Messages and Descriptions  
Ad d it ion a l Act ion  
In for m a tion  
No.  
14  
F la g  
Library  
Typ e  
Disp la yed Messa ge  
W
There is a potential  
Inspect the library to see if  
any visible problems exist.  
Place Retry  
problem with the library  
mechanism placing a  
cartridge into a slot. This  
warning is for information  
purposes only. No action  
needs to be taken at this  
time. If the problem  
Insert a cartridge and try  
the operation again.  
persists, call the tape drive  
supplier helpline.  
15  
Library  
Load Retry  
W
There is a potential  
Inspect the library to see if  
any visible problems exist.  
Insert a cartridge and try  
the operation again.  
problem with a drive or the  
library mechanism loading  
cartridges, or an  
incompatible cartridge.  
Inspect the cartridge to  
verify compatibility.  
Call the library supplier  
helpline if problems persist.  
16  
Library Door  
C
The operation has failed  
because the library door is  
open:  
Inspect the library to see if  
any visible problems exist.  
Insert a cartridge and try  
the operation again.  
1. Clear any obstructions  
from the library door.  
2. Eject any magazine and  
then insert it again.  
3. If the fault does not clear,  
turn the library off and  
then on again.  
4. If the problem persists,  
call the library supplier  
helpline.  
C-9  
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TapeAlert Messages  
TapeAlert Messages and Descriptions  
Ad d it ion a l Act ion  
In for m a tion  
No.  
17  
F la g  
Library  
Typ e  
Disp la yed Messa ge  
C
There is a mechanical  
problem with the library  
media import/export  
mailslot.  
Inspect the library to see if  
any visible problems exist.  
Insert a cartridge and try  
the operation again. Call  
the library supplier  
Mailslot  
helpline.  
18  
Library  
Magazine  
C
The library cannot operate  
without the magazine.  
Refer to user ’s manual for  
library operation  
instructions about  
inserting magazines.  
1. Insert the magazine into  
the library.  
Call the library supplier  
helpline.  
2. Restart the operation.  
20  
Library  
Security  
Mode  
I
The security mode of the  
library has been changed.  
The library has either been  
put into secure mode, or the  
library has exited the  
Check the user ’s manual to  
verify library configuration.  
secure mode. This is for  
information purposes only.  
No action is required.  
21  
22  
Library  
Off-line  
I
I
The library has been  
manually turned off-line  
and is unavailable for use.  
Power the library on to use.  
Library  
Drive  
Off-line  
A drive inside the library  
has been taken off-line.  
This is for information  
purposes only. No action is  
required.  
If drive is desired for use,  
power the library on.  
C-10  
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TapeAlert Messages  
TapeAlert Messages and Descriptions  
Ad d it ion a l Act ion  
In for m a tion  
No.  
23  
F la g  
Library  
Typ e  
Disp la yed Messa ge  
I
There is a potential  
problem with the barcode  
label or the scanner  
hardware in the library  
mechanism.  
Eject the tape and verify  
that the barcode label is in  
place and undamaged.  
Scan Retry  
Insert the tape and retry  
the operation.  
Call the library supplier  
helpline.  
24  
Library  
Inventory  
C
The library has detected an  
inconsistency in its  
inventory.  
Call the library supplier  
helpline if problems persist.  
1. Redo the library  
inventory to correct  
inconsistency.  
2. Restart the operation.  
Check the applications  
users manual or the  
hardware users manual for  
specific instructions on  
redoing the library  
inventory.  
25  
Library  
Illegal  
Operation  
W
A library operation has  
been attempted that is  
invalid at this time.  
Call the library supplier  
helpline if problems persist.  
C-11  
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TapeAlert Messages  
TapeAlert Messages and Descriptions  
C-12  
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Glossa r y  
d r iver . A program that allows the  
operating system to communicate  
with a peripheral device.  
A
a u toch a n ger . See tape library.  
a u toch a n ger con t r oller . The  
part of the library that controls the  
sending and receiving of SCSI  
E
elem en t . A SCSI term for any one  
commands and controls the picker. of the autochanger components--  
drive, storage slots, or picker.  
B
J
b u lk loa d m a ga zin e. See  
magazine.  
ju k eb ox. See tape library.  
C
L
ca r t r id ge . A plastic enclosure  
that contains the digital linear  
tape. The tape is never removed  
from the cartridge.  
lib r a r y. See tape library.  
LAN. Local Area Network. A  
group of computers and  
peripherals physically connected  
so users can share hardware and  
software resources.  
clea n in g ca r tr id ge. A special  
tape cartridge that is used to clean  
digital linear tape drives.  
M
con t r ol p a n el. The part of the  
library that is used to manage and  
display library functions.  
m a ga zin e. A removable part of  
the library used to insert, remove,  
and store tape cartridges in the  
library.  
D
d igit a l lin ea r t a p e. Digital linear  
tape (DLT) drives read and write  
data to digital linear tape in  
straight tracks that run the full  
length of the tape. The read/write  
head moves vertically to read from  
or write to the tracks on the tape.  
Glossary-1  
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Glossary  
r a ils. The vertical slotted metal  
pieces at the front and back of a  
rack used to mount the rack slides  
to the rack.  
P
p er ip h er a l d evice . A product  
used in conjunction with a  
computer, that is physically  
separate but that is under the  
computer’s control. It is usually  
connected to the computer by  
cables or wires. Printers, disk  
drives, scanners, libraries, and  
modems are examples of  
S
SCSI. An acronym for the Small  
Computer Systems Interface.  
slid es. See rack slides.  
peripheral devices.  
st or a ge slot . An area of the  
magazine that holds cartridges  
when the cartridges are not in the  
drive.  
p ick er . See transport mechanism.  
R
r a ck . A cabinet-like product used  
to house one or more computer  
peripherals. Computer peripherals  
are mounted to special brackets or  
rack slides which allow the  
peripherals to be installed into the  
rack.  
sw a p . A motion that occurs when  
the transport mechanism replaces  
one tape cartridge in the drive  
with another, returning the first to  
its storage slot.  
r a ck slid es. Expandable  
mechanical devices that are  
mounted to a computer peripheral  
and allow the peripheral to be  
installed into a rack which can  
house multiple computer  
peripheral devices. The rack  
slides allow the peripheral to be  
extended out of the rack for  
service.  
Glossary-2  
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Glossary  
T
U
t a p e lib r a r y. A term synonymous  
with jukebox or autochanger. This  
type of tape storage device is often  
referred to as a “jukebox” because  
when a file is requested, the tape  
cartridge containing the file is  
found, inserted into the drive, and  
the requested information is sent  
to the host computer system. This  
is similar to the way a musical  
jukebox finds a record and moves it  
to the turntable when a song is  
requested.  
UP S . Uninterruptible Power  
Supply. A product that is used to  
supply power to computer systems  
when there is a power failure.  
W
w r it e-p r ot ect . A feature that  
prevents data from being written  
to a tape. A write protect tab is  
located on the tape cartridge to  
enable write-protection of the tape.  
t er m in a tor . A resistor array  
device used for electrically  
terminating a SCSI bus. A SCSI  
bus must be terminated at its two  
physical ends. A peripheral device  
uses a terminator only if it is at the  
end of the bus.  
t r a n sp or t m ech a n ism . The part  
of the library that transports tape  
cartridges to and from storage  
slots and the drive.  
Glossary-3  
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Glossary  
Glossary-4  
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In d ex  
A
E
online support, A-9  
overview, iii  
accessories, A-3  
environment, 1-3  
ADMIN * menu, 3-6  
P
entering the password, 3-9  
H
part numbers, 1-4, A-3  
parts, 1-4  
host SCSI card, 1-7  
B
additional components  
provided, 1-5  
backup software, 1-27  
I
bar code labels  
information logs  
accessing, 3-28  
password, entering, 3-9  
password, setting, 3-10  
performance logs  
displaying, 3-28  
labeling cartridges, 2-4  
labeling magazines, 2-5  
viewing from display window,  
3-22  
installation  
overview, 1-2  
installation overview, 1-2  
internal tests, 3-33–3-36  
power cables  
routing, 1-23  
barcodes, viewing, 3-22  
powering on, 1-27  
printing history, ii  
problems, troubleshooting table,  
3-39–3-42  
C
K
cables  
keys, menus available, 3-8  
routing, 1-23  
changing the password, 3-10  
cleaning messages, 2-7  
cleaning the drives, 3-23–3-24  
clearance, 1-3  
L
R
labeling tapes, 2-4, 2-5  
rackmounting, 1-8–1-19  
attaching rack slides, 1-12  
mounting brackets, 1-10  
placing library in rack, 1-17  
rear panel, 1-6  
library  
performance information, 3-28  
removing tapes, 3-19  
shipping, 1-28  
configuration options, 3-25  
configuring the library, 3-25  
connecting the tape library, 1-23  
contacing support, A-6  
control panel  
loading tapes, 3-15–3-18  
location criteria, 1-3  
regulatory information, B-3–B-9  
retrieving performance  
information, 3-28  
menu, 3-8  
M
control panel keys, 3-3  
routing SCSI and power cables,  
conventions  
magazines  
1-23  
typographical, iv  
labeling, 2-5  
menu options, 3-6  
S
D
menu tree, 3-8  
safety and regulatory  
information, B-3–B-9  
SCSI addresses  
messages, display window, 3-4  
display window  
mode switch  
description of, 3-3  
display window messages, 3-4  
drive cleaning messages, 2-7  
drive status, 3-4  
setting, 1-20  
setting, 3-11–3-13  
mounting the library  
rackmounting instructions, 1-8  
moving the library, 1-28  
viewing current, 3-14  
SCSI bus host adapter, 1-7  
SCSI bus status indicators, 3-14  
SCSI cables  
drives  
cleaning, 3-23–3-24  
O
replacing online, 3-37  
routing, 1-23  
online drive replacement, 3-37  
SCSI interface mode switch  
Index  
1
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In d ex  
setting, 1-20  
V
SCSI PCA  
viewing barcodes, 3-22  
viewing SCSI IDs, 3-14  
voltage, 1-3  
status indications, listing of,  
3-14  
security code, setting, 3-23  
setting SCSI IDs, 3-11–3-13  
setting the mode switch, 1-20  
shipping the library, 1-28  
status, drive, 3-4  
supplies, A-3  
support, A-6  
telephone, A-12  
support centers, A-10  
T
tape drives  
cleaning, 3-23–3-24  
tape library  
clearance, 1-3  
connecting, 1-23  
moving, 1-28  
TapeAlert  
messages, C-3–C-11  
TapeAssure, 1-27  
tapes  
choosing, 2-3  
ejecting, 3-19  
labeling, 2-4  
maintenance of, 2-9  
write-protecting, 2-8  
tapes, unloading, 3-19–3-21  
temperature  
operating, 1-3  
top-level menus, 3-6  
troubleshooting, 3-39–3-42  
type styles in this book, iv  
U
unloading tapes, 3-19–3-21  
unpacking the library, 1-4  
2
Index  
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