LASERJET PRO 300 COLOR MFP
LASERJET PRO 400 COLOR MFP
Software Technical Reference
M375
M475
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HP LaserJet Pro 300 color MFP M375 /
HP LaserJet Pro 400 color MFP M475
Software Technical Reference
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Copyright and License
Trademark Credits
Adobe®, Adobe Photoshop®, Acrobat®, and
PostScript® are trademarks of Adobe
Systems Incorporated.
© 2011 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
Corel® is a trademark or registered
trademark of Corel Corporation or Corel
Corporation Limited.
The information contained herein is subject
to change without notice.
Intel® Core™ is a trademark of Intel
Corporation in the U.S. and other countries.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
Java™ is a US trademark of Sun
Microsystems, Inc.
Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered
trademarks of Microsoft Corporation.
UNIX® is a registered trademark of The
Open Group.
Edition 1, 1/2012
ENERGY STAR® and the ENERGY STAR®
mark are registered U.S. marks.
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Table of contents
1 Document and product basics ...................................................................................................................... 1
2 Windows software description and installation ........................................................................................... 9
HP PCL 6 discrete Print Driver, PCL 5 Universal Print Driver, and
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Device Status ................................................................................... 73
Supplies Status ................................................................................. 74
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Printing ............................................................................................. 81
Phone Book ...................................................................................... 82
Junk Fax List .................................................................................... 83
Fax Activity Log ................................................................................ 83
Certificates page ............................................................................... 87
Detailed Windows installation instructions ......................................................................................... 91
Use the Recommended installation with HP Smart Install or the CD ................................ 91
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3 Mac software and utilities .......................................................................................................................... 119
Supported operating systems for Mac ............................................................ 120
HP LaserJet Pro 300 color MFP M375 and HP LaserJet Pro 400 color MFP
HP LaserJet Pro 300 color MFP M375 and HP LaserJet Pro 400 color MFP
HP Utility toolbar ............................................................................. 123
Color Usage .................................................................................... 126
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4 Linux, Unix and other ................................................................................................................................. 149
5 Engineering details ..................................................................................................................................... 153
Known limitation of the UPD when used for auto-created printers or
Index ................................................................................................................................................................. 163
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List of tables
Table 1-1ꢀSoftware CD supported languages .................................................................................................... 4
Table 1-2ꢀSupported discrete driver languages ................................................................................................. 6
Table 1-3ꢀInstaller component languages .......................................................................................................... 7
Table 1-4ꢀDocumentation languages ................................................................................................................. 8
Table 2-1ꢀFont Attribute settings for new and preset watermarks .................................................................... 41
Table 2-2ꢀPage orientation ............................................................................................................................... 43
Table 2-3ꢀEAC availability in Microsoft Windows and Microsoft Share ............................................................ 57
Table 2-4ꢀEAC availability in Novell Netware environments ............................................................................ 58
Table 2-5ꢀOperating systems that support HP Driver Preconfiguration ........................................................... 61
Table 2-6ꢀDefault fonts ..................................................................................................................................... 62
Table 2-7ꢀExamples of supported e-mail programs ......................................................................................... 67
Table 2-8ꢀAvailable scan settings ..................................................................................................................... 67
Table 2-9ꢀNetwork Identification pane – Text Entities ...................................................................................... 87
Table 3-1ꢀMac installation supported languages ............................................................................................ 120
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List of figures
Figure 2-1ꢀIncompatible print settings warning ................................................................................................ 17
Figure 2-2ꢀIncompatible Print Settings dialog .................................................................................................. 17
Figure 2-3ꢀAdvanced tab .................................................................................................................................. 18
Figure 2-4ꢀPrinting Shortcuts tab ...................................................................................................................... 22
Figure 2-5ꢀPaper/Quality tab ............................................................................................................................ 29
Figure 2-6ꢀEffects tab ....................................................................................................................................... 36
Figure 2-7ꢀFinishing tab .................................................................................................................................... 42
Figure 2-8ꢀColor tab ......................................................................................................................................... 46
Figure 2-9ꢀServices tab .................................................................................................................................... 51
Figure 2-10ꢀDevice Settings tab ....................................................................................................................... 52
Figure 2-11ꢀAbout tab ....................................................................................................................................... 56
Figure 2-12ꢀHP Scan dialog box ...................................................................................................................... 66
Figure 2-13ꢀAdvanced Settings dialog box ...................................................................................................... 66
Figure 2-14ꢀWIA-driver user interface — flatbed .............................................................................................. 69
Figure 2-15ꢀHelp & Learn Center ..................................................................................................................... 71
Figure 2-16ꢀIP address location on the configuration page .............................................................................. 72
Figure 2-17ꢀHP Device Toolbox, Home tab – Device Status page .................................................................. 73
Figure 2-18ꢀHP Device Toolbox, Home tab – Supplies Status page ............................................................... 74
Figure 2-19ꢀHP Device Toolbox, Home tab – Device Configuration page ....................................................... 74
Figure 2-20ꢀHP Device Toolbox, Home tab – Network Summary page ........................................................... 75
Figure 2-21ꢀHP Device Toolbox, Home tab – Reports page ............................................................................ 76
Figure 2-22ꢀHP Device Toolbox, Home tab – Color Usage Log page ............................................................. 76
Figure 2-23ꢀHP Device Toolbox, Home tab – Event Log page ........................................................................ 76
Figure 2-24ꢀHP Device Toolbox, System tab – Device Information page ........................................................ 77
Figure 2-25ꢀHP Device Toolbox, System tab – Paper Setup page .................................................................. 78
Figure 2-26ꢀHP Device Toolbox, System tab – Print Quality page .................................................................. 78
Figure 2-27ꢀHP Device Toolbox, System tab – EcoSMART Console page ..................................................... 78
Figure 2-28ꢀHP Device Toolbox, System tab – Print Density page .................................................................. 79
Figure 2-29ꢀHP Device Toolbox, System tab – Paper Types page .................................................................. 79
Figure 2-30ꢀHP Device Toolbox, System tab – System Setup page ................................................................ 79
Figure 2-31ꢀHP Device Toolbox, System tab – Service page .......................................................................... 80
Figure 2-32ꢀHP Device Toolbox, System tab — Save and Restore page ........................................................ 80
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Figure 2-33ꢀHP Device Toolbox, System tab – Product Security page ............................................................ 80
Figure 2-34ꢀHP Device Toolbox, Print tab – Printing page .............................................................................. 81
Figure 2-35ꢀHP Device Toolbox, Print tab – PCL5 page .................................................................................. 81
Figure 2-36ꢀHP Device Toolbox, Print tab – PostScript page .......................................................................... 81
Figure 2-37ꢀHP Device Toolbox, Fax tab — Receive Options ......................................................................... 82
Figure 2-38ꢀHP Device Toolbox, Fax tab — Phone Book ................................................................................ 82
Figure 2-39ꢀHP Device Toolbox, Fax tab — Junk Fax List .............................................................................. 83
Figure 2-40ꢀHP Device Toolbox, Fax tab — Fax Activity Log .......................................................................... 83
Figure 2-41ꢀHP Device Toolbox, Networking tab – Network Summary page .................................................. 84
Figure 2-42ꢀHP Device Toolbox, Networking tab – IPv4 Configuration page .................................................. 85
Figure 2-43ꢀHP Device Toolbox, Networking tab – IPv6 Configuration page .................................................. 85
Figure 2-44ꢀHP Device Toolbox, Networking tab – Wireless Configuration page ............................................ 86
Figure 2-45ꢀHP Device Toolbox, Networking tab — Wireless Direct Setup page ............................................ 86
Figure 2-46ꢀHP Device Toolbox, Networking tab – Network Identification page .............................................. 87
Figure 2-47ꢀHP Device Toolbox, Networking tab – Advanced page ................................................................ 87
Figure 2-48ꢀHP Device Toolbox, Networking tab — Certificates page ............................................................ 88
Figure 2-49ꢀHP Device Toolbox, Networking tab — HTTPS Enforcement page ............................................. 88
Figure 2-50ꢀHP Device Toolbox, Networking tab – SNMP page ...................................................................... 88
Figure 2-51ꢀHP Device Toolbox, Web Services Setup page ........................................................................... 89
Figure 2-52ꢀHP Device Toolbox, Proxy Settings page ..................................................................................... 89
Figure 2-53ꢀHP Device Toolbox, HP Smart Install tab ..................................................................................... 89
Figure 2-54ꢀWelcome screen ........................................................................................................................... 90
Figure 2-55ꢀHP Smart Install — License agreement screen ............................................................................ 91
Figure 2-56ꢀHP Smart Install — Software Install screen .................................................................................. 92
Figure 2-57ꢀSoftware installation — Connection Type screen ......................................................................... 93
Figure 2-58ꢀSoftware installation — Connect the Product screen ................................................................... 93
Figure 2-59ꢀSoftware installation — Connection Type screen for wired network installation ........................... 94
Figure 2-60ꢀSoftware installation — Network Product(s) Found screen .......................................................... 95
Figure 2-61ꢀSoftware installation — Connection Type screen for wireless connected installation .................. 95
Figure 2-62ꢀSoftware installation — Connect USB screen for wireless connected installation ........................ 96
Figure 2-63ꢀSoftware installation — Wireless Network(s) Found screen for wireless connected installation .. 97
Figure 2-64ꢀSoftware installation — Wireless Network Setup screen for wireless connected installation ....... 98
Figure 2-65ꢀSoftware installation — Product Configuration screen ................................................................. 99
Figure 2-66ꢀSoftware installation — Finish screen ........................................................................................... 99
Figure 2-67ꢀSoftware installation — License agreement screen .................................................................... 101
Figure 2-68ꢀSoftware Installation — Customize software installation ............................................................ 101
Figure 2-69ꢀSoftware installation — Connection Type screen ....................................................................... 102
Figure 2-70ꢀSoftware installation — Connect the Product screen ................................................................. 103
Figure 2-71ꢀSoftware installation — Connection Type screen for network connected installation ................. 104
Figure 2-72ꢀSoftware installation — Network Product(s) Found screen ........................................................ 105
Figure 2-73ꢀSoftware installation — Connection Type screen for wireless connected installation ................ 105
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Figure 2-74ꢀSoftware installation — Connect USB screen for wireless connected installation ...................... 106
Figure 2-75ꢀSoftware installation — Wireless Network(s) Found screen for wireless connected
installation ......................................................................................................................................................... 107
Figure 2-76ꢀSoftware installation — Wireless Network Setup screen for wireless connected installation ..... 108
Figure 2-77ꢀSoftware installation — Product Configuration screen ............................................................... 109
Figure 2-78ꢀSoftware installation — Finish screen ......................................................................................... 109
Figure 2-79ꢀHP Uninstaller utility — Uninstall button ..................................................................................... 111
Figure 2-80ꢀHP Uninstaller utility — Reboot Now button ............................................................................... 112
Figure 2-81ꢀHP Uninstaller utility — Reboot Later button .............................................................................. 112
Figure 2-82ꢀSoftware installation — Welcome Back screen .......................................................................... 113
Figure 2-83ꢀSoftware installation — Uninstall option selected ....................................................................... 114
Figure 2-84ꢀSoftware uninstall — Uninstall button ......................................................................................... 114
Figure 2-85ꢀSoftware uninstall — Reboot Now button ................................................................................... 115
Figure 2-86ꢀSoftware uninstall — Reboot Later button .................................................................................. 115
Figure 2-87ꢀWindows Control Panel screen ................................................................................................... 116
Figure 2-88ꢀHP Driver Uninstall Utility screen ................................................................................................ 117
Figure 2-89ꢀHP Driver Uninstall Complete screen ......................................................................................... 117
Figure 3-1ꢀHP Utility main screen ................................................................................................................... 123
Figure 3-2ꢀHP Utility toolbar ........................................................................................................................... 123
Figure 3-3ꢀSupplies Status screen ................................................................................................................. 124
Figure 3-4ꢀDevice Information screen ............................................................................................................ 125
Figure 3-5ꢀTest page screen .......................................................................................................................... 125
Figure 3-6ꢀColor Usage screen ...................................................................................................................... 126
Figure 3-7ꢀFile Upload screen ........................................................................................................................ 126
Figure 3-8ꢀUpload Fonts screen ..................................................................................................................... 127
Figure 3-9ꢀHP ePrint Center screen ............................................................................................................... 128
Figure 3-10ꢀSupplies Management screen .................................................................................................... 128
Figure 3-11ꢀTrays Configuration screen ......................................................................................................... 129
Figure 3-12ꢀDuplex Mode screen ................................................................................................................... 129
Figure 3-13ꢀIPv4 Settings screen ................................................................................................................... 130
Figure 3-14ꢀBonjour Settings screen .............................................................................................................. 131
Figure 3-15ꢀAuto-off screen ............................................................................................................................ 131
Figure 3-16ꢀBasic Fax Settings screen .......................................................................................................... 132
Figure 3-17ꢀFax Forwarding screen ............................................................................................................... 132
Figure 3-18ꢀFax Speed Dials screens ............................................................................................................ 133
Figure 3-19ꢀJunk Fax Blocking screen ........................................................................................................... 134
Figure 3-20ꢀFax Log screen ........................................................................................................................... 134
Figure 3-21ꢀMessage Center screen .............................................................................................................. 135
Figure 3-22ꢀMac installation — Overview screen ........................................................................................... 137
Figure 3-23ꢀMac installation — License screen ............................................................................................. 138
Figure 3-24ꢀMac installation — License pop-up ............................................................................................. 138
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Figure 3-25ꢀMac installation — HP ePrint Offer screen ................................................................................. 139
Figure 3-26ꢀMac installation — Select Device screen .................................................................................... 140
Figure 3-27ꢀMac installation — Installation Options screen ........................................................................... 141
Figure 3-28ꢀMac installation — Password popup ........................................................................................... 141
Figure 3-29ꢀMac installation — Progress bar ................................................................................................. 142
Figure 3-30ꢀMac installation — Setup screen ................................................................................................ 143
Figure 3-31ꢀMac installation — Wireless Setup screen .................................................................................. 144
Figure 3-32ꢀMac installation — Web Registration screen .............................................................................. 145
Figure 3-33ꢀMac installation — Summary screen .......................................................................................... 146
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Purpose and scope
This software technical reference (STR) provides information about and troubleshooting tips for the
printing-system software for the product.
This STR is prepared in an electronic format to serve as a quick-reference tool for Customer Care
Center (CCC) agents, support engineers, system administrators, management information systems
(MIS) personnel, and end users, as appropriate.
NOTE: This STR describes drivers that are available from the product firmware and shipped on the
printing-system software CD that comes with the product. This STR does not describe drivers that will
become available on the Web.
The following information is included in this STR:
●
●
Descriptions of drivers, operating systems, and system environments
Descriptions of installing and uninstalling the printing-system software components
For information about the location of information within chapters, see the table of contents. An index
is also provided in this STR.
Additional detailed information about the printing-system software is published in an addendum to this
STR. The following information is available in the addendum:
●
●
Lists of installed files
System-modification information, such as files added or modified
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Software availability and localization
This section provides information about the availability of the product printing-system software and
related software and firmware. Printing-system software on a CD is available from HP fulfillment
centers.
Printing-system software on the Web
All software that is contained on the installation CD is also available on the Web.
Web deployment is the preferred method for obtaining the latest software. The Web site offers an
option for automatic e-mail notification about new software releases.
NOTE: This STR describes drivers that are shipped with the printing-system software CD. This STR
does not describe any drivers that might be released for use by support personnel.
To view the product support Web site, complete the following steps.
1. In the main screen of the installer, click the More Options button, and then click the
Documentation button.
2. Click the HP Help and Learn Center button.
3. In the HP Help and Learn Center screen, click the Web Support tab, and then select the
product model number.
In-box printing-system software CD
The software CD contains a variety of files for installing the printing-system software on the computer.
This section describes the files that are available on the software CD and provides additional
information about support and availability.
The product comes with two printing-system software CDs, one for Windows operating systems and
one for Mac OS X operating systems.
The files on each CD include documentation files and files that are required in order to install and
uninstall the printing-system components.
HP LaserJet Windows software CD
The root directory of the Windows software CD contains the AUTORUN.EXE file, the SETUP.EXE
file, and the following directories:
●
●
●
●
Documents
Installer
Installer Content
Languages
Software availability and localization
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●
●
●
Prerequisites
Setup
Utilities
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The Utilities folder contains the files to run these stand-alone utilities:
●
●
FileToEmail
Scrubber
CD versions and language support
The product printing-system software CD is available with the following components and languages.
Table 1-1 Software CD supported languages
Language
Two-letter abbreviation
HP-preferred name
File designation
Arabic
AR
CA
HR
CS
DA
NL
EN
FI
Arabic
ARWW
CAWW
HRWW
CSWW
DAWW
NLWW
ENWW
FIWW
Catalan
Croatian
Czech
Catalan
Hrvatski
Cestina
Dansk
Danish
Dutch
Nederlands
English
Suomi
English
Finnish
French
FR
DE
EL
HE
HU
IT
Francais
Deutsch
Greek
FRWW
DEWW
ELWW
HEWW
HUWW
ITWW
German
Greek
Hebrew
Hungarian
Italian
Hebrew
Magyar
Italiano
Japanese
Korean
Norsk
Japanese
Korean
Norwegian
Polish
JA
JAWW
KOWW
NOWW
PLWW
PTWW
ROWW
RUWW
KO
NO
PL
PT
RO
RU
Polski
Portuguese
Romanian
Russian
Portugues
Romanian
Russian
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Table 1-1 Software CD supported languages (continued)
Language
Simplified Chinese
Slovak
Two-letter abbreviation
HP-preferred name
Simplified Chinese
Slovak
File designation
ZHCN
ZHCN
SK
SKWW
Slovenian
Spanish
SL
Slovenian
SLWW
ES
Espanol
ESWW
Swedish
SV
Svenska
SVWW
Thai
TH
Thai
THWW
Traditional Chinese
Turkish
ZHTW
TR
Traditional Chinese
Turkce
ZHTW
TRWW
Software availability and localization
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Driver languages
The product provides driver support in the following languages.
Table 1-2 Supported discrete driver languages
Component
Language list
HP PCL 6 Print Driver
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
Arabic
●
●
●
●
●
●
●
●
●
●
●
●
●
●
Korean
Catalan
Croatian
Czech
Norwegian
Polish
Portuguese
Romanian
Russian
Danish
Dutch
English
Finnish
French
German
Greek
Simplified Chinese
Slovak
Slovenian
Spanish
Swedish
Hebrew
Hungarian
Italian
Thai
Traditional Chinese
Turkish
Japanese
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Installer languages
The product provides installer component support in the following languages.
Table 1-3 Installer component languages
Component
Language list
Administrator install
Installer
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
Arabic
●
●
●
●
●
●
●
●
●
●
●
●
●
Norwegian
Polish
Bahasa Indonesian
Catalan
Croatian
Czech
Common Windows installer
Portuguese
Romanian
Russian
Web registration (with the following
exceptions)
●
●
●
Arabic and Hebrew support in
English only
Danish
Simplified Chinese
Slovak
Dutch
Catalan support in Spanish
only
English
Finnish
Slovenian
Spanish
No support for Bulgarian,
Estonian, Japanese, Kazakh,
Lithuanian, Latvian, Serbian,
Ukrainian, or Vietnamese
French
Swedish
German
Greek
Thai
Traditional Chinese
Turkish
Hebrew
Hungarian
Italian
Korean
Software availability and localization
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Documentation languages
The product provides documentation in the following languages.
Table 1-4 Documentation languages
Component
Language list
●
●
●
User Guide
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
Arabic
●
●
●
●
●
●
●
●
●
●
●
●
●
Norwegian
Polish
Quick Reference Guide
Bahasa Indonesian
Catalan
Croatian
Czech
Single Topic Documents
(Web)
Portuguese
Romanian
Russian
●
Install Notes (Windows)
Danish
Slovak
Dutch
Slovenian
Spanish
English
Finnish
Swedish
French
Thai
German
Greek
Turkish
Simplified Chinese
Traditional Chinese
Hebrew
Hungarian
Italian
Japanese
Korean
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2 Windows software description and
installation
Introduction
The product comes with software and installers for Microsoft Windows and Apple Computer, Inc.,
Mac systems. Linux and UNIX systems are supported, and software is available on the Web. For
information about specific system installers, drivers, and components, see the section that
corresponds to that system. For information about Mac software, see Mac software and utilities
This section contains information about the following topics:
●
●
●
●
●
●
Introduction
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Install overview
The printing-system software CD contains the product software. The printing-system software can
also be installed when the product is connected to the computer through Smart Install.
For all supported operating systems, each install option presents a series of screens that guide you
through the installation process.
Software installation types for Windows
The following printing-system software installation types are available:
●
●
Select the recommended software (default)
Select the minimum software
Selecting Click here for more install options allows you to choose between the installation types
and allows you to view the software components that are installed with each installation type.
Installing the recommended software installs these software components:
●
●
●
●
●
●
●
●
●
Fax Setup Wizard
HP Device Toolbox
HP Help & Learn Center
HP LaserJet Customer Participation Program
HP Printer Status and Alerts
HP Scan
HP Send Fax
Reconfigure your HP Device
Uninstall Product Software
The installer guides the installation, whether you are configuring a direct-connected or a network-
connected product.
The installer supports both USB and network connections (wired and wireless if applicable). The
installer guides the installation, and prompts the user to connect the USB cable for direct connect
installation. Additionally, it allows the user to either search the network or specify an IP address for
the product in a network installation.
Installation options
The printing-system software can be installed when the product is connected to the computer in the
following configurations:
●
●
Directly connected via a USB port
Connected via a wired or wireless network
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CD installation and HP Smart Install installation
●
●
Supported operating systems for Windows
The product comes with software for the following Windows operating systems:
●
●
●
●
●
Windows 7 (32-bit and 64-bit)
Windows Vista (32-bit and 64-bit)
Windows XP (32-bit, Service Pack 2)
Windows Server 2003 (32-bit, Service Pack 3)
Windows Server 2008 and 2008 R2 (32-bit and 64-bit)
Software installation types for Windows
The product printing-system software can be installed in the following ways:
●
HP LaserJet Pro 300 color MFP M375 and HP LaserJet Pro 400 color MFP M475 printing-
system installer (Recommended)
●
●
●
HP Smart Install with USB connection
HP Smart Install with network connection
Microsoft Found New Hardware Wizard (If HP Smart Install is disabled)
CD installation and HP Smart Install installation
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Installation for software components from the Web
Supported operating systems for Windows
The product comes with software for the following Windows operating systems:
●
●
●
●
●
Windows 7 (32-bit and 64-bit)
Windows Vista (32-bit and 64-bit)
Windows XP (32-bit, Service Pack 2)
Windows Server 2003 (32-bit, Service Pack 3)
Windows Server 2008 and 2008 R2 (32-bit and 64-bit)
Software installation types for Windows
The product software can be installed in the following ways:
●
●
●
Microsoft Add Printer utility (for network print driver only)
Point-and-Print installation (for network print driver only)
Installer package downloaded from www.hp.com
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HP LaserJet software components for Windows
Installer
The installer program installs the printer-system software based on software components selected
during the installation process. There is an installer system check that will verify if the operating
system is supported by the installer.
Uninstaller
The uninstall program removes files and folders that were installed when the printing-system software
was originally installed on the computer.
Printer drivers
Printer drivers provide the printing features and communication between the computer and the
product. The software CD includes software for end users and network administrators who are
working in the following operating environments:
●
Windows XP (32-bit and 64-bit), Windows Server 2003 (32-bit and 64-bit), Windows Server 2008
and 2008 R2 (32-bit and 64-bit), and Windows Vista (32-bit and 64-bit), and Windows 7 (32-bit
and 64-bit)
●
Mac OS X v10.5 and later
In Windows operating systems, automatic configuration, driver updates after a new product
configuration, and preconfiguration features are available with the product.
NOTE: For additional information about installing the printing-system software, see the HP LaserJet
Pro 300 color MFP M375 and HP LaserJet Pro 400 color MFP M475 Install Notes on the printing-
system software CD.
All of the drivers provide access to the paper-handling and print-quality features.
HP PCL 6 discrete Print Driver, PCL 5 Universal Print Driver, and PS Universal Print
Driver
All of the Windows drivers are supported by Microsoft 32-bit and 64-bit operating systems. The
HP PCL 6 driver is included on the HP LaserJet Pro 300 color MFP M375 and HP LaserJet Pro 400
color MFP M475 printing-system software CD. All UPDs are available for download at the following
Web site:
NOTE: If you select the recommended installation by clicking Install Now on the main screen of the
Installer, the HP PCL 6 Print Driver is installed by default.
HP LaserJet software components for Windows
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Printer-driver version numbers for Windows operating systems
Access to printer-driver version numbers varies, depending on the operating system in which the
product is installed.
NOTE: For a list of HP LaserJet Pro 300 color MFP M375 and HP LaserJet Pro 400 color MFP
M475 printer drivers, updated HP printing-system software, and product-support information, go to:
The Windows XP, Windows Server 2003, Windows Server 2008 and 2008 R2, Windows Vista, and
Windows 7 operating systems support the HP PCL 6, PCL 5 Universal Print Driver, and PS Emulation
Universal Print Drivers. If you are using an HP print driver in a Windows environment, follow these
steps to find driver-version information:
1. In Windows 7, click the Start button, and then click the Devices and Printers item.
In Windows Vista, Windows XP, and Windows Server 2003, click the Start button, and then click
the Printers item.
In Windows Server 2008 and 2008 R2, click the Start button, click the Settings item, and then
click the Printers and Faxes item.
2. Right-click the product icon.
3. Click Printer Properties.
4. Click the About tab.
You can also gain information about driver versions by clicking the About button that appears on
most driver tabs.
HP PCL 6 printer driver for Windows
Introduction
You can change the print job settings through the product control panel, the software program, or the
print driver.
Generally, for features that are duplicated in more than one location (for instance, you can select the
paper input tray from any of them), settings that are established in the software program take
precedence over printer-driver settings. Printer-driver settings, in turn, override product control-panel
settings.
Access printer drivers
Depending on the operating system on which you are installing the printer drivers, you can gain
access to the printer drivers and different print-driver interfaces in several ways.
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To gain access to the printer driver settings from within most software programs, follow these steps:
1. Click the File menu.
2. Click the Print item.
3. Click the Properties button.
The appearance and names of the driver tabs can vary, depending on the operating system. These
driver settings apply only while that software program is open.
You can control the drivers directly from the Printers folder. Here you have access to two sets of
driver tabs: the Printing Preferences tabs and the Properties tabs. The settings that you make on
the Printing Preferences driver tabs control the driver default settings for each user profile.
Installable options can be configured in Properties driver tabs.
Printing Preferences driver tabs
The Printing Preferences driver tabs change the default settings that are used across all software
programs. To gain access to these tabs, follow these steps:
1. In Windows 7, click the Start button, and then click the Devices and Printers item.
In Windows Vista, Windows XP, and Windows Server 2003, click the Start button, and then click
the Printers item.
In Windows Server 2008 and 2008 R2, click the Start button, click the Settings item, and then
click the Printers and Faxes item.
2. Right-click the product icon.
3. Click the Printing Preferences item.
The following Printing Preferences print-driver tabs are available:
●
●
●
●
●
●
●
Advanced
Printing Shortcuts
Paper/Quality
Effects
Finishing
Color
Services
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Printer Properties driver tabs
This set of tabs controls the driver behavior and driver connections. To gain access to the Printer
Properties tabs, follow these steps:
1. In Windows 7, click the Start button, and then click the Devices and Printers item.
In Windows Vista, Windows XP, and Windows Server 2003, click the Start button, and then click
the Printers item.
In Windows Server 2008 and 2008 R2, click the Start button, click the Settings item, and then
click the Printers and Faxes item.
2. Right-click the product icon.
3. Click the Printer Properties item.
The following Printer Properties print-driver tabs are available:
●
●
●
●
●
●
●
●
General
Sharing
Ports
Advanced
Color Management
Security
Device Settings
About
Help system
The HP PCL 6 printer driver includes a full-featured Help system to provide assistance with printing
and configuration options.
“What's this?” Help
Windows XP, Windows Server 2003, Windows Server 2008 and 2008 R2, Windows Vista, and
Windows 7 support What's this? Help. You can gain access to What's this? Help messages in any of
the following ways:
●
●
Right-click a feature or control. A pop-up Help window appears.
Click a feature or control, and then press the F1 key. The Help window for the currently selected
control appears.
Incompatible print settings messages
Incompatible print settings (constraint) messages are unsolicited messages that appear in response
to specific print-driver selections. These messages alert you to selections that are illogical or
impossible given the product capabilities or the current settings of other controls.
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NOTE: Constraint messages are limited, and the underlying software architecture might accept
some settings that are illogical or impossible for the product to perform. Sending a job with
incompatible settings can lead to unexpected results. If print jobs do not print as expected, check the
product documentation for the product capabilities.
In supported Windows operating environments, some technically invalid print-driver configurations
result in warning messages. For example, duplexing is not possible when printing an envelope. The
following figure shows an incompatible print settings warning.
Figure 2-1 Incompatible print settings warning
If you click the OK button, the Incompatible Print Settings dialog appears.
Figure 2-2 Incompatible Print Settings dialog
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To resolve the conflicting settings, click the Restore my previous settings option, and then click the
OK button. The driver resets the conflicting control back to its previous state.
If you want to keep the conflicting setting, click the Keep this setting, and I will change it later
option, and then click the OK button.
NOTE: In this example, the conflict can be resolved manually. If the conflict is not resolved when
the driver is closed, then the same dialog appears again when a print job is sent to the product.
Advanced tab features
NOTE: The Advanced tab is located on the Printing Preferences tab set. For information about
Use the Advanced tab to change the layout of printed pages. Use this tab to configure special
controls that are not commonly used, as well as to control features such as collating and font
management in the driver (although most current software programs support these features in the
print dialog box or through the page settings in the software program). The following figure shows the
Advanced tab.
Figure 2-3 Advanced tab
The Advanced tab contains the following controls:
●
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●
●
Paper/Output
The Paper/Output setting contains the following controls:
●
●
Copy Count setting
Collated selection
Copy Count
Use this control to set the number of copies to print.
Use this control to collate printed copies.
Collated
Graphic
The Graphic setting contains the following controls:
●
●
Image Color Management settings
True Type Font settings
Image Color Management
This control lists the available Image Color Management (ICM) options used for printing color
graphics. ICM, a set of calculations for color matching, makes it possible for programs to adjust colors
before printing so that the color of images on the screen more closely match the color of those
images when they are printed.
NOTE: The ICM Method is typically set to ICM Disabled.
True Type Font
Use the Substitute with Device Font option (the default setting) to print documents that contain
TrueType fonts by using equivalent printer fonts. This permits faster printing; however, you might lose
special characters that the equivalent printer font does not support. Select the Download as Softfont
option to download TrueType fonts for printing instead of using printer fonts.
Document Options
The Document Options setting contains the following controls:
●
●
●
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Advanced Printing Features
When the Advanced Printing Features setting is Enabled, metafile spooling is turned on and
Finishing tab options such as Page Order, Booklet Layout, and Pages per Sheet are available,
depending on the product.
Enhanced metafile spooling is used to greatly reduce the amount of time that elapses between a
request to print (initiated by a software program) and the return of control to the software program by
the operating system.
For normal printing, leave the Advanced Printing Features setting at the default (Enabled). If
compatibility problems occur, you can disable the feature. However, some advanced printing features
might still appear in the printer driver, even though they have been disabled. If you select an
advanced printing feature in the printer driver that has been disabled on the Advanced tab, the
feature is automatically re-enabled.
Printer Features
The Printer Features setting contains the following controls:
●
●
●
Print All Text as Black
The feature is Disabled by default. When Enabled is selected, the driver prints all text as black
regardless of the original document text color. Color text is printed as black, except for white
text, which remains white. (White text is a reliable method of printing reverse typeface against a
dark background.) This setting does not affect graphic images on the page, nor does it affect any
text that is part of a graphic.
Send True Type as Bitmap
Send True Type as Bitmap provides an alternative for software programs that have trouble
using TrueType fonts for special graphic aspects such as shading, rotation, or slanting. The
setting is Disabled (off) by default. The TrueType fonts are converted to bitmap soft fonts before
downloading. The Enabled setting causes the driver to send TrueType fonts to the product as
outlines, which retains the standard format (outline) of the fonts.
Raster Compression
Use the Raster Compression feature to select the graphics-compression method:
◦
◦
Automatic. The software determines the best compression method to use.
Best Quality. This option forces the software to use a lossless compression method.
(Lossless means that no data is lost during compression.)
◦
Maximum Compression. Where applicable, this option requires the software to always
use a lossy compression method (some data is lost).
●
Print Data Optimization
When selected, this feature allows the print job to use the host memory to ensure quick and
high-quality printing. The print speed increases without any print quality degradation.
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When this option is selected, you must use one of the following settings:
◦
◦
◦
Auto (the default setting)
Optimize for Raster
Optimize for Text and Vector
●
Alternative Letterhead Mode
Alternative Letterhead Mode feature affects the way you load letterhead or preprinted paper.
This setting is turned off by default.
When selected, this option eliminates the need to flip or reload letterhead or preprinted paper in
a tray, whether you are printing on one or both sides of the sheet. Load the paper the same as
for printing on both sides. If the printer tray has an icon that indicates whether to load paper
either face-up or facedown, load the paper in opposite orientation of that shown.
When this option is selected, you must select one of the following options in the Type is setting:
◦
◦
Letterhead
Preprinted
Layout Options
The Layout Options setting contains the Page Order setting.
Page Order specifies the order in which the pages of your document are printed. Front to Back
prints the document so that page 1 prints first. Back to Front prints the document so that page 1
prints last.
NOTE: The page-ordering operation works on whole sheets of paper rather than on individual
logical pages. Accordingly, if you set Pages per Sheet (on the Finishing tab) to be greater than one,
the ordering of logical pages on a physical sheet of paper does not change.
Printing Shortcuts tab features
●
●
NOTE: The Printing Shortcuts tab is located on the Printing Preferences tab set. For information
Use the Printing Shortcuts tab to store specific combinations of driver settings for easy use.
The following figure shows the Printing Shortcuts tab.
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Figure 2-4 Printing Shortcuts tab
The Printing Shortcuts tab saves commonly used driver settings under a shortcut name.
●
●
Use defined printing shortcuts
The Printing Shortcuts tab contains the following pre-defined shortcuts:
●
●
●
●
●
●
●
●
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●
●
Factory Defaults
When Factory Defaults is selected, the customizable options are grayed out, locking in those default
options.
The Factory Defaults are as follows:
●
●
●
●
●
●
Paper sizes: Letter (This setting changes according to country/region.)
Paper source: Automatically select
Paper type: Unspecified
Print on both sides: No
Pages per sheet: 1 page per sheet
Color Options: Color
General Everyday Printing
When General Everyday Printing is selected, the following controls are available:
Paper sizes:
Paper source:
●
●
●
●
●
●
Paper type:
Print on both sides:
Pages per sheet:
Color options:
When options other than the defaults are selected, the Save as... and Reset buttons become active.
Click Save as... to create a custom printing shortcut.
Click Reset to change customized settings back to the default settings.
Paper sizes
The following options are available:
●
●
●
●
●
Letter (default)
Legal
Executive
8.5x13
11x17
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●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
4x6
5x8
A3
A4
A5
A6
B4 (JIS)
B5 (JIS)
10x15cm
8K 270x390
16k 195x270mm
8K 260x368
16k 184x260mm
8K 273x394
16k 197x273mm
Japanese Postcard
Double Japan Postcard Rotated
Envelope #10
Envelope Monarch
Envelope B5
Envelope C5
Envelope DL
Paper source
The following options are available:
●
●
●
●
●
Automatically Select (default)
Printer auto select
Manual Feed in Tray 1
Tray 1
Tray 2
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Paper type
The following options are available:
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
Unspecified (default)
Plain
HP EcoSMART Lite
HP LaserJet 90g
HP Color Laser Matte 105g
HP Premium Choice Matte 120g
HP Premium Presentation Matte 120g
HP Brochure Matte 150g
HP Cover Matte 200g
HP Matte Photo 200g
HP Premium Presentation Glossy 120g
HP Brochure Glossy 150g
HP Tri-fold Brochure Glossy 150g
HP Brochure Glossy 200g
Intermediate 85–95g
Mid-Weight 96-110g
Heavy 111-130g
Extra Heavy 131-175g
Heavy Glossy 111-130g
Extra Heavy Glossy 131-175g
Card Glossy 176-220g
Color Laser Transparency
Labels
Letterhead
Envelope
Heavy Envelope
Preprinted
Prepunched
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●
●
●
●
●
●
●
Colored
Bond
Recycled
Rough
Heavy Rough
HP Tough Paper
Opaque Film
Print on both sides
The following options are available:
●
●
●
No (default)
Yes, Flip Over
Yes, Flip Up
Pages per sheet
The following options are available:
●
●
●
●
●
●
1 page per sheet (default)
2 pages per sheet
4 pages per sheet
6 pages per sheet
9 pages per sheet
16 pages per sheet
Color options
The following options are available:
●
●
Color (default)
Black & White
Envelopes
These settings are automatically selected:
●
●
Paper sizes: Envelope #10
Paper source: Automatically Select
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●
●
Paper type: Envelope
Color options: Color
Cardstock Heavy
These settings are automatically selected:
●
●
●
●
●
Paper sizes: Letter (This setting changes according to country/region.)
Paper source: Automatically Select
Paper type: HP Cover Matte 200g
Print on both sides:No
Color options: Color
Labels
These settings are automatically selected:
●
●
●
●
Paper sizes: Letter (This setting changes according to country/region.)
Paper source: Automatically Select
Paper type: Labels
Color options: Color
Transparencies
These settings are automatically selected:
●
●
●
●
Paper sizes: Letter (This setting changes according to country/region.)
Paper source: Automatically Select
Paper type: Color Laser Transparency
Color options: Color
EcoSMART Settings
●
●
●
●
●
●
Paper sizes: Letter
Paper source: Automatically Select
Paper type: Unspecified
Print on both sides: Yes, flip over
Pages per sheet: 1 Page per sheet
Color options: Color
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Booklet Printing
These settings are automatically selected:
●
●
●
●
Paper sizes: Letter (This setting changes according to country/region.)
Paper source: Automatically Select
Paper type: Unspecified
Booklet Layout: Left binding
Snapshot Photos
These settings are automatically selected:
●
●
●
●
Paper sizes: 4x6 (This setting changes according to country/region.)
Paper source: Automatically Select
Paper type: HP Brochure Glossy 200g
Color options: Photo (sRGB)
Glossy/Presentation
●
●
●
●
●
Paper sizes: Letter (This setting changes according to country/region.)
Paper source: Automatically Select
Paper type: HP Brochure Glossy 200g
Print on both sides: No
Color theme: Photo (sRGB)
Create a custom printing shortcut
1. Select General Everyday Printing as a base.
2. Select the appropriate print settings on the Printing Shortcuts tab or use the settings on any of
the Printing Preferences tabs.
3. On the Printing Shortcuts tab, click Save As.... The Printing Shortcuts dialog box appears.
4. Type a name for the custom printing shortcut, and then click the OK button. The custom printing
shortcut appears in the Printing Shortcuts list.
5. To delete a custom printing shortcut, click the custom shortcut, and then click the Delete button.
Paper/Quality tab features
NOTE: The Paper/Quality tab is located on the Printing Preferences tab set. For information
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Use the Paper/Quality tab to specify paper size, type, and source. You can also use this tab to
specify different paper selections for the front cover, first page, other pages, last page, and back
cover of the document. The following figure shows the Paper/Quality tab.
Figure 2-5 Paper/Quality tab
The Paper/Quality tab contains the following control sets:
●
●
●
Paper Options
The settings specified in the Paper Options group box on the Paper/Quality tab apply to all of the
pages of the document.
The settings in the Paper Options group box are described in the following order:
●
●
●
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●
●
Paper sizes
The Paper sizes setting is a drop-down menu that lists all of the supported paper sizes.
When you move the mouse over the dimensions label, the mouse cursor changes from an arrow to a
gloved hand. Click the dimensions label to toggle between English and metric units.
Because paper-size settings in most software programs override driver settings, it is generally best to
use the driver to set paper size only when you are printing from software programs that do not include
a paper-size setting, such as NotePad, or when you are producing a book or a booklet that does not
require different paper sizes.
NOTE: Certain software programs can override the size command and specify different paper sizes
within a single document.
When you change the print-driver setting to a paper size that is not currently loaded in the product, a
control-panel message appears that prompts you to load the paper size or select another tray.
When the Settings under the Special Pages section have been changed, the Paper sizes, Paper
source, and Paper type menus change also, offering a variety of options. For more information, see
Custom Paper Size
The Custom Paper Size dialog box appears when you click Custom… on the Paper/Quality tab.
The following figure shows the initial appearance of the Custom Paper Size dialog box.
NOTE: The HP LaserJet Pro 300 color MFP M375 and HP LaserJet Pro 400 color MFP M475
products support custom paper sizes up to 14 inches in length. To use this paper size, set the custom
paper size to match the custom paper size that you are using, up to 14 inches in length.
Name
Use the Name text box to type a new name for a custom paper size. When you change the name to
something other than Custom, the Save and OK buttons become active.
The name that appears in the Name text box depends on the following conditions:
●
●
●
If a saved custom paper size has been selected from the drop-down menu on the Paper/Quality
tab, then the Name text box shows the name of the selected custom paper size.
If a standard paper size has been selected on the Paper/Quality tab, then the Name text box
shows the default name of Custom .
If a new name has been typed into the Name text box for the purpose of saving a new size or
renaming an existing size, then that new name will remain in the text box until the new size is
saved or the dialog box is closed.
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If you type a new name into the Name text box, but then do not click Save, you can change the width
and height values without losing the name. However, if you close the dialog box without clicking
Save, any unsaved name or size values are lost without warning.
Paper size
The width and height values can be changed by typing numeric strings into the edit boxes in the
Paper Size group box.
Any entry that is greater than the maximum limits of the width and height control is rounded down to
the maximum valid entry, while any entry that is smaller than the minimum limits of the width and
height control is rounded up to the minimum valid entry.
If units are in millimeters, the custom paper-size range minimum is the limit rounded up to the nearest
whole millimeter. The custom paper-size range maximum is the limit rounded down to the nearest
whole millimeter. Any non-numerical entry reverts to the minimum value. Width and height entries are
validated when the focus has changed.
The resolution of each control is 1 millimeter or 1/10 of an inch, depending on the current
measurement units.
Units
To change measurement units, click one of the options in the Units group box (either Inches or
Millimeters).
Custom width and height control limits
The minimum paper size for the product is 76 x 127 mm (3 x 5 in) and the maximum is 215.90 x
355.60 mm (8.50 x 14.00 in).
Paper source
The Paper source setting specifies the source tray to use for printing a document. The list of source
trays depends on the product accessories that are installed. Any optional source trays that are
installed through the Device Settings tab also appear here.
The Paper source drop-down menu can contain the following options, depending on what has been
installed on the product:
●
●
●
●
●
Automatically select
Printer auto select
Manual Feed in Tray 1
Tray 1
Tray 2 (100-sheet multipurpose tray)
The default setting is Automatically Select. When this setting is selected, the product uses the
source tray that supports the paper size that you have selected. If you select a source tray other than
Automatically select, make sure that the correct paper size is loaded in the source tray.
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Paper type
The Paper type drop-down menu shows the first few paper types that the product supports and an
entry for More. Clicking More opens the Type Is dialog box. Click the + next to Type Is and its
subcategories to view all of the paper types that the product supports, listed in the following
categories.
●
●
Unspecified
Everyday <96g
◦
◦
◦
◦
◦
◦
Plain
HP EcoSMART Lite
HP LaserJet 90g
Intermediate 85–95g
Bond
Recycled
●
Presentation 96-130g
◦
◦
◦
◦
◦
◦
◦
HP Color Laser Matte 105g
HP Premium Choice Matte 120g
HP Premium Presentation Matte 120g
HP Premium Presentation Glossy 120g
Mid-Weight 96-110g
Heavy 111–130g
Heavy Glossy 111-130g
●
Brochure 131-175g
◦
◦
◦
◦
◦
◦
HP Brochure Matte 160g
HP Brochure Glossy 160g
HP Superior Laser Glossy 160g
HP Tri-fold Brochure Glopssy160g
Extra Heavy 131–175g
Extra Heavy Glossy 131–175g
●
Photo/Cover 176-220g
◦
◦
HP Cover Matte 200g
HP Matte Photo 200g
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◦
◦
HP Brochure Glossy 200g
Card Glossy 176-220g
●
Other
Color Laser Transparency
◦
◦
◦
◦
◦
◦
◦
◦
◦
◦
◦
◦
Labels
Letterhead
Envelope
Heavy Envelope
Preprinted
Prepunched
Colored
Rough
Heavy Rough
HP Tough Paper
Opaque Film
The default setting is Unspecified.
No mechanism exists for manually adding custom paper types through the driver. Use HP Web
Jetadmin to add custom paper types. Custom types can be added only by using bidirectional
communication, so they must already exist in the product when the bidirectional query occurs. If
bidirectional communication is enabled, then an updated list of paper types is returned. If bidirectional
communication is not enabled, then the driver looks for custom paper types that have been saved
from a previous bidirectional communication query, and uses those. Otherwise, no custom paper
types are available through the driver.
NOTE: To download a current version of HP Web Jetamin and for the latest list of supported host
systems, go to the following Web site:
If you select a setting other than the default, make sure that the correct paper type is loaded in the
tray that you selected in the Paper source setting.
When you change the print-driver setting to a paper type that is not currently loaded in the product, a
control-panel message appears that prompts you to load the paper type or select another tray.
Special pages
To specify special pages to be used, click the Settings button under the Special Pages list.
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Covers
To use specific cover settings, click the Covers item in the Special Pages list.
Use the Covers options to include a blank or preprinted cover on a document, or to include a front/
back cover from a source tray that is different from the one used for the remainder of the document.
The following are the Covers options:
●
●
Add a blank or preprinted cover: Select which cover is customized: Front, Back, or Both.
Paper source: The Paper source setting specifies the source tray to use for adding a front and/
or back cover to the document. The list of source trays depends on the accessories that are
installed. Any optional trays that are installed through the Device Settings tab also appear here.
●
Paper type: The Paper type setting specifies the paper size to use for front and/or back covers.
Changes made to the Paper type setting here override any previous Paper type settings using
the same paper source.
NOTE: The same size of paper will be used for the entire print job.
When you change the type and source of the paper and covers, the settings remain configured until
you close the software program.
Print pages on different paper
Use the Print pages on different paper options to select an alternative paper type or source for the
first, last, or other pages of a document.
The following are the Print pages on different paper options:
●
Pages in document. Select which pages are customized: the First page, the Last page, or
specify a page range with the Pages option.
●
Paper source: The Paper source setting specifies the source tray to use for printing a
document. The list of source trays depends on the accessories that are installed. Any optional
trays that are installed through the Device Settings tab also appear here.
●
Paper type: The Paper type drop-down menu shows all of the paper types that the HP LaserJet
Pro 300 color MFP M375 and HP LaserJet Pro 400 color MFP M475 supports.
NOTE: The same type of paper is used for the entire print job.
When you change the type and source of the paper and covers, the settings remain configured until
you close the software program.
Document preview image
The document preview image is a line-drawn image of a page that represents graphics and text. The
document preview image is always oriented so that the contents of the page are right-side-up. The
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document preview image appears in the upper-right corner of the following Printing Preferences
driver tabs:
●
●
●
●
●
Printing Shortcuts
Paper/Quality
Effects
Finishing
Color
Switching between tabs does not change the location or appearance of the document preview image.
When you move the mouse over the document preview image, the mouse cursor changes from an
arrow to a gloved hand. You can toggle between portrait and landscape page orientation by clicking
the image.
Print Quality
The Print Quality group box contains the following controls:
●
●
EconoMode check box
Select the EconoMode to use less toner, which might extend the life of the print cartridge.
HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner
supply might outlast the mechanical parts in the print cartridge. If print quality begins to degrade and
is no longer acceptable, consider replacing the print cartridge.
Gloss Level drop down menu
Use this control to select print quality. ImageREt settings precisely control colors by combining up to 4
colors and varying the amount of toner in a given area to create many smooth colors, sharp images,
and crisp text.
The Gloss Level drop-down menu contains the following resolution options.
●
●
●
Default
Best
Standard
Effects tab features
NOTE: The Effects tab is located on the Printing Preferences tab set. For information about how
Use the Effects tab to create unique paper effects such as scaling and watermarks. The following
figure shows the Effects tab.
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Figure 2-6 Effects tab
The Effects tab contains the following controls:
●
●
●
Resizing Options
The Resizing Options group box consists of the following controls:
●
●
●
●
Actual size (default)
Print document on
Scale to fit
% of actual size
Actual size
Actual size is the default setting. It prints the document without changing the document size.
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Print document on
Click the Print document on option to format the document for one paper size and then print the
document on a different paper size, with or without scaling the image to fit the new paper size.
The Print document on control is disabled by either of the following conditions:
●
●
The % of actual size value is not 100.
The Pages per sheet value (on the Finishing tab) is not 1.
When Print Document On is selected, the drop-down menu shows the paper sizes on which you can
print. The list contains all of the standard paper sizes that the selected paper source supports and
any custom sizes that you have created. When Print document on is selected, Scale to fit is
automatically selected. Clear this check box if you do not want your document reduced or enlarged to
fit on the selected paper.
Scale to fit
The Scale to fit option box specifies whether each formatted document page image is scaled to fit
the target paper size. By default, Scale to fit is selected when Print document on is selected. If the
setting is turned off, then the document page images will not be scaled, and are instead centered at
full size on the target paper. If the document size is larger than the target paper size, then the
document image is clipped. If it is smaller, then it is centered within the target paper.
When the size for which the document is formatted (that is, the logical size) differs from the target
size, the preview image uses a dashed gray line to show the boundaries of the logical page in relation
to the target paper size.
% of actual size
The % of actual size option provides a slider bar and input box to use for scaling the percentage
setting. The default setting in the entry box is 100% of actual size. Actual size is defined as the paper
size that is selected within the driver or what the driver receives from the software program (if the
software program does not negotiate the paper size with the driver). The driver scales the page by
the appropriate factor and sends it to the product.
The limits of the range are from 25% to 400%, and any values outside the range are adjusted to
those limits as soon as the focus is removed from the control (that is, when the Tab key is pressed or
another control is selected).
Any change to the scale also changes the page preview, which increases or decreases from the
upper-left corner of the preview.
The slider bar controls the scale directly. The value in the edit box changes as the slider-bar indicator
is dragged, and the document preview image is updated to the new image scale. Each click on the
arrows increases or decreases the scale by 1%. Each click on the slider bar affects the scale by 10%.
You cannot achieve an exact value by dragging the slider-bar indicator. Instead, either use the slider-
bar indicator to approximate the value that you want and then use the arrows to refine the value, or
type the value into the entry box.
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The following settings disable % of actual size:
●
●
Print document on (on the Effects tab) is selected
Pages per sheet (on the Finishing tab) is not 1
Document preview image
The document preview image is a line-drawn image of a page that represents graphics and text. The
document preview image is always oriented so that the contents of the page are right-side-up. The
document preview image appears in the upper-right corner of the following Printing Preferences
driver tabs:
●
●
●
●
●
Printing Shortcuts
Paper/Quality
Effects
Finishing
Color
Switching between tabs does not change the location or appearance of the document preview image.
When you move the mouse over the document preview image, the mouse cursor changes from an
arrow to a gloved hand. You can toggle between portrait and landscape page orientation by clicking
the image.
Watermarks
Use the Watermarks feature to select a watermark, create a new watermark (text only), or edit an
existing watermark. The following watermarks are preset in the driver:
●
●
●
●
●
(none)
[Username]
Confidential
Draft
SAMPLE
The Watermarks feature can be configured using the Driver Configuration Utility.
If the [Username] watermark is selected, the driver will use the network username of the logged in
user for the watermark.
The drop-down menu shows alphabetically sorted watermarks that are currently available on the
system, plus the string "(none)," which indicates that no watermark is selected. This is the default
setting. Any watermark that is selected from this list appears in the preview image.
When the First page only check box is selected, the watermark is printed only on the first page of
the document. The First page only check box is disabled when the current watermark selection is
"(none).”
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Watermarks are applied to logical pages. For example, when Pages per sheet is set to "4" and First
page only is turned off, four watermarks appear on the physical page (one on each logical page).
Click Edit, and the Watermark Details dialog box appears.
The dialog box shows a preview image and provides options for creating a new watermark and
controlling the message angle and font attributes.
Click OK to accept all of the changes that are made in the Watermark Details dialog box. However,
clicking Cancel does not cancel all of the changes. If you make changes to a watermark and then
select a different watermark or click New, all of the changes are saved, and only the current, unsaved
changes can be canceled.
Current Watermarks
The Current Watermarks group box contains a list of available watermarks, both predefined
watermarks that are available in the driver and any new watermarks that you have created.
To create a new watermark, click New. The new watermark appears in the Current Watermarks list
and in the Watermark Message edit box as "Untitled" until you name it. The name that you type in
the Watermark Message field appears in the Current Watermarks group box in the Watermark
Details dialog box and in the Watermarks group box on the Effects tab.
To name the new watermark, type the selected watermark text in the Watermark Message edit box.
To delete a watermark, select the watermark in the Current Watermarks list, and then click Delete.
A warning appears asking whether you are sure you want to delete the selected item. Click Cancel if
you want to keep the watermark. Click OK to delete the selected watermark.
NOTE: You can have no more that 30 watermarks in the Current Watermarks list at one time.
When you reach the limit of 30 watermarks, the New button is disabled.
To edit an existing watermark, select the watermark in the Current Watermarks list. If you change
the Watermark Message for that watermark, you are, in effect, creating a new watermark.
Watermark Message
The Watermark Message is also the name that identifies the watermark in the Current Watermarks
list, except when more than one watermark has the same message. For example, you might want
several different watermarks with the message DRAFT, each with a different typeface or font size.
When this occurs, the string is appended with a space, a pound sign, and a number (for example,
Draft #2). When a number is added, the number two is used first, but if the resulting name is also in
the list, then the number increases until the name is unique (Draft #3, Draft #4, and so on).
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Message Angle
Use the controls in the Message Angle group box to print the watermark in different orientations on
the page. All settings center the watermark string within the page; the selection of a particular setting
affects only the angle of the string placement. The following settings are available:
●
●
●
Diagonal. This is the default setting. Select this setting to place the text along a line that spans
the lower-left to upper-right corners of the page.
Horizontal. Select this setting to place the text along a line that spans the mid-left and mid-right
edges of the page.
Angle. Select this setting to place the text at the specified angle across the page. Use the
numeric spin box to select the angle.
Font Attributes
Use the controls in the Font Attributes group box to change the font and the shading, size, and style
of the font.
The Font Attributes group box contains the following controls:
●
Name
The Name drop-down menu lists fonts that are currently installed on the system. The default is
language-dependent.
●
Color
The Color drop-down menu contains the following selections:
◦
◦
◦
◦
◦
◦
◦
Gray
Red
Yellow
Green
Cyan
Blue
Magenta
●
Shading
The default Shading setting for new and preset watermarks is Very light. The following range of
shades is available from the Shading drop-down menu:
◦
◦
◦
◦
Lightest
Very light (default)
Light
Medium light
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◦
◦
◦
◦
◦
Medium
Medium dark
Dark
Very dark
Darkest
These values represent the intensity of the gray that is used. Select Light to produce a lightly
saturated gray watermark. Select Lightest to produce the lightest shade of watermark. Select
Darkest to produce a black watermark.
●
●
Size
Font sizes from 1 to 999 points are available from the Size menu. The default point size is
language-dependent.
Style
The following settings are available:
◦
◦
◦
◦
Regular
Bold
Italic
Bold Italic
The default Style setting for new and preset watermarks is Regular.
Default watermark settings
The following table shows Font Attribute settings for new and preset watermarks.
Table 2-1 Font Attribute settings for new and preset watermarks
Setting
Name
Color
Shading
Size
New watermark
Arial
Preset watermark
Varies by language
Gray
Gray
Very light
80
Very light
Varies by language
Regular
Style
Regular
Click the OK button to accept all of the changes that have been made in the Watermark Details
dialog box. Clicking the Cancel button does not cancel all of the changes. If you make changes to a
watermark and then select a different watermark or click New, all of the changes are saved, and only
the current, unsaved changes can be canceled.
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Finishing tab features
NOTE: The Finishing tab is located on the Printing Preferences tab set. For information about
Use the Finishing tab to print booklets and control the paper output. The following figure shows the
Finishing tab.
Figure 2-7 Finishing tab
The Finishing tab contains the following controls:
●
●
●
Document Options
The Document Options group box contains the following controls:
●
●
●
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●
●
●
Print on both sides
The default setting for the Print on both sides option is off (not selected).
Select the Print on both sides check box to print on the second side of the paper.
NOTE: To make the Print on both sides check box available in the document options, verify the
Duplex Unit (for 2–sided printing) is set to Installedon the Device Settings tab in the print-driver
Properties tab set.
Flip pages up
Use the Flip pages up check box to specify the duplex-binding option. By default, the Flip pages up
check box is not available. It is available only when Print on both sides is selected. The following
table demonstrates the results of selecting this check box, depending on the paper orientation
selected on the Finishing tab.
Table 2-2 Page orientation
Orientation (Finishing tab)
Portrait
Flip Pages Up selected
Short-edge binding
Long-edge binding
Flip Pages Up not selected
Long-edge binding
Landscape
Short-edge binding
When Print on both sides is selected, the document preview image changes to show a spiral
binding along either the left edge or the top edge of the page. In addition, a folded-over corner
appears in the lower-right portion of the preview image, indicating that printing occurs on the back
side. An arrow on the folded-over corner points in the direction that the pages would be flipped if they
were bound together.
Short-side binding is for print jobs with pages that read by flipping over like the pages of a calendar.
Long-side binding is for print jobs with pages that read by turning like the pages of a book.
Booklet layout
The Booklet layout drop-down menu, visible when Print on both sides is selected, offers choices
that are based on the current paper size. The default setting for the Booklet Printing drop-down
menu is Off. The other settings have the following format, where [paper size] depends on the paper
size that is set on the Paper/Quality tab:
●
●
Left binding
Right binding
When you select Left binding or Right binding, the document preview image changes to show the
location of the binding. If the Pages per sheet setting is on the default setting of 1, it automatically
changes to 2 pages per sheet. If you change the Pages per sheet setting manually to 4, 6, 9, or 16
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information.
Book and Booklet Printing
The HP LaserJet Pro 300 color MFP M375 and HP LaserJet Pro 400 color MFP M475 supports book
and booklet printing.
A book is a print job consisting of at least two pages. It can have a different paper type for the front
cover, first page, other pages, last page, or back cover. Use the Covers and Print pages on
different paper settings on the Paper/Quality tab to select different paper for the front cover, first
A booklet is a print job that places two pages on each side of a sheet that can then be folded into a
booklet that is half the size of the paper. Use the Booklet layout drop-down menu on the Finishing
tab to control booklet settings.
Print a booklet
1. Open the driver Printing Preferences tab set and click the Printing Shortcuts tab. For
2. Click to select Booklet Printing.
NOTE: Typically, you select the size of each page of the booklet in your software program by
clicking File, clicking Page, and then clicking Setup. If your software program does not allow
you to set the paper size, use the Paper sizes drop-down menu on the Printing Shortcuts tab.
3. Select the appropriate settings from the following drop-down menus on the Printing Shortcuts
tab.
●
●
●
●
Paper size
Paper source
Paper type
Booklet layout
4. Click OK to print.
Pages per sheet
Use the Pages per sheet option to select the number of pages that you want to print on a single
sheet of paper. If you choose to print more than one page per sheet, the pages appear smaller and
are arranged on the sheet in the order that they would otherwise be printed. The Pages per sheet
drop-down menu provides six settings:
●
●
●
1 page per sheet (this is the default)
2 pages per sheet
4 pages per sheet
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●
●
●
6 pages per sheet
9 pages per sheet
16 pages per sheet
NOTE: When you select an option other than 2 pages per sheet, booklet printing is unavailable.
Related controls indented beneath Pages per Sheet are Print page borders and Page order, which
become active when Pages per sheet is greater than 1.
Print page borders
Print page borders sets a line around each page image on a printed sheet to help visually define the
borders of each logical page.
Page order
The Page order drop-down menu contains four selections:
●
●
●
●
Right, then Down
Down, then Right
Left, then Down
Down, then Left
Document preview image
The document preview image is a line-drawn image of a page that represents graphics and text. The
document preview image is always oriented so that the contents of the page are right-side-up. The
document preview image appears in the upper-right corner of the following Printing Preferences
driver tabs:
●
●
●
●
●
Printing Shortcuts
Paper/Quality
Effects
Finishing
Color
Switching between tabs does not change the location or appearance of the document preview image.
When you move the mouse over the document preview image, the mouse cursor changes from an
arrow to a gloved hand. You can toggle between portrait and landscape page orientation by clicking
the image.
Orientation
Orientation refers to the layout of the image on the page, and does not affect the way that paper
feeds into the product. You can specify the orientation of the print job. The three available
orientations are portrait, landscape, and rotated. The default orientation is Portrait.
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NOTE: Nearly all software programs establish the orientation for the printed page, so the page
orientation in the driver is useful only for the few software programs that do not set an orientation.
The Orientation group box contains the following options:
●
●
●
Portrait. The top edge of the document is the shorter edge of the paper.
Landscape. The top edge of the document is the longer edge of the paper.
Rotate by 180 degrees. This creates a landscape or portrait orientation in which the image is
rotated 180°. This setting is useful for printing prepunched paper.
You can toggle orientation between portrait and landscape by clicking the document preview image. If
you select the Rotate by 180 degrees check box, no change occurs in the document preview image.
Color tab features
NOTE: The Color tab is located on the Printing Preferences tab set. For information about how to
Use the Color tab to specify predefined color-option settings or to fine-tune the color treatments and
halftoning. Color output can also be converted to grayscale. The Color tab is shown in the following
figure.
Figure 2-8 Color tab
The Color tab contains the following sets of controls:
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●
●
●
●
NOTE: Color Options and Color Themes settings are only available when HP EasyColor is not
selected.
Color Options
Use the Color Options group box to adjust the independent color controls. The settings affect the
print job color rendering and print quality. The Color Options group box contains the following
controls:
●
●
●
●
Automatic option (default)
Manual option
Settings button (Click this button to open the Color Settings dialog box.)
Print in Grayscale check box
Automatic
Use the Automatic option for color settings that automatically fine-tune the printed output. The
Automatic color settings provide high-quality output while maintaining product performance for most
color printing needs.
Manual
To change the color settings, select the Manual option, and then click the Settings button. The Color
Settings dialog box appears.
NOTE: To activate the Color Options controls, clear the HP EasyColor check box.
To change the settings, make your selections by using the drop-down menus in the Color Settings
dialog box, and then click OK.
The Color Settings dialog box contains the following controls:
●
General
◦
Edge Control
◦
Halftone
●
Text
◦
Neutral Grays
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●
●
Graphics
◦
Neutral Grays
Photographs
◦
Neutral Grays
Edge Control
The Edge Control setting determines how edges are rendered, to prevent a gap or white line on a
colored background. Edge Control has two components: adaptive halftoning and trapping. Adaptive
halftoning increases edge sharpness. Trapping reduces the effect of color plane misregistration by
overlapping the edges of adjacent objects slightly.
Four levels of edge control are available:
●
●
Light sets trapping at a minimal level, and adaptive halftoning is on..
Normal is the default trapping setting. Trapping is at a medium level and adaptive halftoning is
on.
●
●
Maximum is the most aggressive trapping setting. Adaptive halftoning is on for this setting.
Off turns off both trapping and adaptive halftoning.
Halftone
Halftone options affect the resolution and clarity of the color output. It is possible to select halftone
settings for text, graphics, and photographs independently. The two halftone options are Smooth and
Detail.
●
The Smooth option provides better results for large, solid-filled print areas. It also enhances
photographs by smoothing out fine color gradations. Choose this option when uniform and
smooth area fills are a priority.
●
The Detail option is useful for text and graphics that require sharp distinctions among lines or
colors, or images that contain a pattern or a high level of detail. Choose this option when sharp
edges and details are a priority.
Neutral Grays
The Neutral Grays drop-down menu controls the selection of a device-dependent color table that is
embedded in the product firmware. You can adjust the Neutral Grays setting independently for text,
graphics, or photographs. The following options are available:
●
Black Only. This option generates neutral colors (grays and black) by using only black toner.
This option guarantees that neutral colors do not have a color cast. Black Only is the default
setting for the Text and Graphics components.
●
4-Color. This option generates neutral colors by combining all four colors of toner, which
produces smoother gradients and transitions to non-neutral colors. It also produces the darkest
possible black. 4-Color is the default setting for Photographs.
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Color Themes
The Color Themes group box contains the following RGB color options, which determines how
colors are rendered:
NOTE: To activate the Color Themes controls, clear the HP EasyColor check box.
●
●
●
●
●
Default (sRGB)
Select Default (sRGB) for most printing needs. This setting instructs the product to interpret RGB
color as sRGB, which is the accepted standard of Microsoft and the World Wide Web Consortium
(W3C). Colors are matched to optimize the RGB colors on the screen and to provide vivid images
and graphics.
Photo (sRGB)
Select Photo (sRGB) to enhance documents in which the content is mainly bitmap images, such
as .GIF or .eps files. This setting instructs the product to use the best color matching for rendering
sRGB bitmap images. This setting affects only raster data; it has no effect on text or vector-based
graphics. Using glossy paper in combination with this setting provides the maximum enhancement.
Photo (Adobe RGB 1998)
Select Photo (AdobeRGB 1998) for documents that use the AdobeRGB color space rather than
sRGB. For example, some digital cameras capture images in Adobe RBG, and documents that are
produced with Adobe PhotoShop use the Adobe RGB color space. When printing from a professional
software program that uses Adobe RGB, it is important that you turn off the color management in the
software program and allow the product software to manage the color space.
Vivid (sRGB)
The Vivid (sRGB) feature instructs the printer to increase the color saturation in the midtones. Less
colorful objects are rendered more colorfully. This value is recommended for printing business
graphics.
None
Select None to instruct the printer to print RGB data in raw device mode. To render documents
properly when this option is selected, you must manage color in the program in which you are
working or in the operating system.
CAUTION: Use this option only if you are familiar with the procedures for managing color in the
software program or in the operating system.
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Document preview image
The document preview image is a line-drawn image of a page that represents graphics and text. The
document preview image is always oriented so that the contents of the page are right-side-up. The
document preview image appears in the upper-right corner of the following Printing Preferences
driver tabs:
●
●
●
●
●
Printing Shortcuts
Paper/Quality
Effects
Finishing
Color
Switching between tabs does not change the location or appearance of the document preview image.
When you move the mouse over the document preview image, the mouse cursor changes from an
arrow to a gloved hand. You can toggle between portrait and landscape page orientation by clicking
the image.
HP EasyColor
The HP EasyColor feature automatically improves mixed-content documents that are printed from
Microsoft Office programs. By default, the HP EasyColor check box is checked.
Services tab features
NOTE: The Services tab is located on the Printing Preferences tab set. For information about how
The Services tab is shown in the following figure.
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Figure 2-9 Services tab
The Services tab contains the following group boxes:
●
Internet Services
The Internet Services group box contains the Select a destination drop-down menu with the
following selections:
●
●
Online diagnostic tools. Download diagnostic tools
Support and troubleshooting. This is the main Web site for HP LaserJet Pro 300 color MFP
M375 and HP LaserJet Pro 400 color MFP M475 product support.
●
●
Product manuals. View or download product manuals.
Check for driver updates. Automatically check your printer drivers to see whether the correct
and most up-to-date printer drivers are installed.
If you have Internet access, select any of these items and click Go! to open the corresponding
HP Web page.
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Device Settings tab features
NOTE: The Device Settings tab is located on the Printer Properties tab set. For information about
Available options depend on the feature. The following figure shows the Device Settings tab.
Figure 2-10 Device Settings tab
The Device Settings tab contains controls for paper-handling devices and controls for managing the
product.
The Device Settings tab contains the following controls:
●
●
●
Form to Tray Assignment
A network administrator can use Form to Tray Assignment to specify the paper size in each input
tray.
The product supports more than one source of paper. You can assign a form (which defines the
paper size and margins) to each paper source. When a form is matched to a source, you can select
the form when you print. The product prints from the tray to which that form is assigned.
Network administrators can use the Form to Tray Assignment setting to specify, in the driver, the
paper size that is loaded into each available input tray. The use of forms constrains the choices that
are available in the paper-size list on the Paper/Quality tab in the Printing Preferences driver tabs.
This constraint prevents (or reduces the likelihood of) tying up the product with paper-mount
messages that occur when users request sizes or types that are not available.
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The trays listed in the Form to Tray Assignment setting include standard trays and optional
accessory trays. Generally, items that are installed separately have a separate Installable Options
setting.
The input trays listed here are also listed as paper sources on the Paper/Quality tab.
Configuring the trays
1. Select the appropriate tray in the Form to Tray Assignment list.
2. Use the drop-down menu to select the paper size (or form) that is loaded in that tray.
3. Repeat steps 1 and 2 for the remaining trays.
4. Click the OK button to enable your settings, or, if necessary, click the Cancel button to
reconfigure all the trays, and remove the size and type constraints that have been imposed on
the Paper/Quality tab.
Font Substitution Table
Use the Font Substitution Table settings to change the TrueType to printer font mapping and to
install and remove external fonts for the product through the External Fonts option. External fonts
can be soft fonts or DIMM fonts.
Click the Font Substitution Table option to open a list of fonts. Use the settings to change the
TrueType-to-product font mappings.
External Fonts
Use the External Fonts option to install and remove external fonts for the product. External fonts can
be soft fonts or DIMM fonts.
Click the External Fonts option to make the Properties button available. Click Properties to open
the HP Font Installer dialog box.
Installing external fonts
Follow these steps to install external fonts.
1. In Windows 7, click the Start button, and then click the Devices and Printers item.
In Windows Vista, Windows XP, and Windows Server 2003, click the Start button, and then click
the Printers item.
In Windows Server 2008 and 2008 R2, click the Start button, click the Settings item, and then
click the Printers and Faxes item.
2. Right-click the name of the product.
3. Click Printer Properties.
4. Click the Device Settings tab.
5. Click the External Fonts option. The Properties button appears.
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6. Click Properties. The HP Font Installer dialog box appears.
7. Type the name and path of the font metric file in the Printer Font File Location text box, or click
Browse to locate the file on the computer. The font file names appear in the Font(s) to be
Added window.
8. Select the fonts that you want to add, and then click Add. The fonts are installed and the file
names appear in the Installed Font(s) window.
9. Click OK to close the HP Font Installer dialog box.
Removing external fonts
1. In Windows 7, click the Start button, and then click the Devices and Printers item.
In Windows Vista, Windows XP, and Windows Server 2003, click the Start button, and then click
the Printers item.
In Windows Server 2008 and 2008 R2, click the Start button, click the Settings item, and then
click the Printers and Faxes item.
2. Right-click the name of the product.
3. Click Printer Properties.
4. Click the Device Settings tab.
5. Click the External Fonts option. The Properties button appears.
6. Click Properties. The HP Font Installer dialog box appears. The external fonts that are
installed appear in the Installed Fonts window.
7. Select the fonts that you want to remove, and then click Remove. The fonts are removed.
8. Click OK to close the HP Font Installer dialog box.
Installable Options
Items under Installable Options are automatically populated and their default settings are set when
the driver is installed.
The product has printing options that you can install and configure in this section. The following
controls are available:
●
●
●
●
●
●
●
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Automatic Configuration
The feature automatically updates the registry and changes the configuration information that
appears on the Device Settings tab.
This setting is disabled by default.
Printer Status Notification
Use this control to enable or disable the product feature that sends printer status notification pop-up
messages for certain product events.
Tray 3 (optional)
Select Installed if this input tray is installed under the printer.
Duplex Unit (for 2–sided printing)
The Duplex Unit allows printing on both sides of the paper.
This setting is enabled by default.
Allow Manual Duplexing
Select the Allow Manual Duplexing item to print on both sides of any supported size and most types
of paper (except transparencies, envelopes, and labels). To use this feature, you must reinsert the
paper stack into the input tray to print the second side. The product pauses while you make this
adjustment.
This setting is enabled by default.
Printer Memory
Specifies the amount of memory in the printer.
Job Separator
Use this control to specify whether a print job identifier page should be printed between print jobs.
This setting is disabled by default.
About tab features
NOTE: The About tab is located on the Printer Properties tab set. For information about how to
The About tab provides detailed information about driver component versions. It contains an overall
build version number (in parentheses after the model name) together with specific information about
each of the components. The information varies according to the product model number, driver, date,
and versions. The About tab is shown in the following figure.
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Figure 2-11 About tab
The About tab lists driver installation file names and their version numbers. The About tab also
indicates whether the driver was autoconfigured, whether administrator preferences were set, the
date the driver was last configured, and whether the configuration is autoconfigured or user-
configured.
The About button is also available on most driver screens. The About button provides a driver
version number and creation date.
Driver configuration for Windows
The HP print drivers feature bidirectional communication technology which, in supported
environments, provide automatic discovery and driver configuration for product accessories at the
time of installation.
Some accessories that are automatically discovered and configured include the duplexing unit,
optional paper trays, printer hard disk, and dual inline memory modules (DIMMs).
Bidirectional communication
In environments that support bidirectional communication, the computer communicates with the
product during installation, determines the physical configuration, and then configures the driver
accordingly.
Bidirectional communication is the capability of the product to respond to data inquiries from the
computer and report information back, such as what type of print paper is available or what
accessories are connected to the product. Bidirectional communication depends on the network
operating system and on the type of connection that exists between the computer and the product. If
the connection does not have this capability (that is, if it has no bidirectional mode), it can only accept
commands from the host and cannot report information back to the host computer.
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Enterprise AutoConfiguration
Enterprise AutoConfiguration (EAC) uses bidirectional communication to provide autoconfiguration
functionality for installation of the print driver over a network, whether you use the installer on the
printing-system software CD or the Add Printer Wizard to install the driver. Driver installation that
includes EAC is configured with the same settings as the physical configuration of the product.
Configuration occurs without user interaction.
If bidirectional-communication software has been installed previously, EAC is not activated, and the
pre-existing bidirectional-communication software is used to configure the print driver.
If bidirectional communication software has not been installed, EAC installs bidirectional-
communication software that allows it to communicate with the product and automatically match the
print driver with the actual product configuration. EAC is activated during installation of the driver or
whenever the Update Now feature is used.
If the product configuration changes after installation, the driver can be automatically updated with the
new configuration in environments that support bidirectional communication by using the Update Now
The following tables show the availability of EAC for various operating systems and network
environments that support bidirectional communication.
Table 2-3 EAC availability in Microsoft Windows and Microsoft Share
Microsoft Share1
2000
Method
Connection type
XP
2000/XP host
with 2000/XP
client/
Windows
Server 2008/
Windows Vista
USB
Network
Jetdirect
TCP/IP
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
IPX/SPX
Standard
TCP/IP (HP)
TCP/IP (MS)
IPX/SPX (HP)
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Table 2-3 EAC availability in Microsoft Windows and Microsoft Share (continued)
Method
Connection type
Microsoft Share1
2000
XP
2000/XP host
with 2000/XP
client/
Windows
Server 2008/
Windows Vista
Add Printer
Direct connect
Network
Parallel
USB
Jetdirect
TCP/IP
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
IPX/SPX
Standard
TCP/IP (HP)
TCP/IP (MS)
IPX/SPX (HP)
1
This column represents the following Microsoft Share configurations: Windows 2000, Windows XP, Windows Server 2003,
Windows Server 2008, or Windows Vista host with Windows 2000, Windows XP, Windows Server 2003, Windows Server
2008, or Windows Vista client.
Table 2-4 EAC availability in Novell Netware environments
Method
Connection type
Novell
Netware 4.x
Bindery queue
Netware 5.x
NDS queue
Bindery queue
USB
Network
Jetdirect
TCP/IP
x
x
x
IPX/SPX
Standard
TCP/IP (HP)
IPX/SPX (HP)
1
Bidirectional functionality is supported only with the client software from Novell. It is not supported with Microsoft Client
Service for NetWare.
Update Now
If you have modified the configuration of the HP LaserJet Pro 300 color MFP M375 and HP LaserJet
Pro 400 color MFP M475 product since installation, the driver can be automatically updated with the
new configuration in environments that support bidirectional communication. Use the Update Now
feature to automatically reflect the new configuration in the driver.
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For example, if the product is installed and an optional paper-handling accessory is added later, use
the Update Now feature to query the product and update the settings to match the new product
configuration.
The feature automatically updates the registry and changes the configuration information that
appears on the Device Settings tab.
NOTE: Depending on which settings were updated, the Update Now feature might change the
configuration information that displays on the print-driver tabs, instead of (or in addition to) changing
the information on the Device Settings tab.
NOTE: The Update Now feature is not supported in environments where shared Windows XP
clients are connected to Windows XP hosts.
To activate the Update Now feature, follow these steps:
1. In Windows 7, click the Start button, and then click the Devices and Printers item.
In Windows Vista, Windows XP, and Windows Server 2003, click the Start button, and then click
the Printers item.
In Windows Server 2008, click the Start button, click the Settings item, and then click the
Printers and Faxes item.
2. Right-click the product name.
3. Click the Printer Properties item.
4. Click the Device Settings tab.
5. If necessary, click the Installable Options list to expand it and show the options.
6. In the Automatic Configuration drop-down menu, select the Update Now item.
7. Click the OK button to save the setting.
HP UPD Driver Configuration
HP UPD Driver Configuration is a software architecture and set of tools that permits HP printing-
system software to be customized and distributed in managed corporate printing environments. Using
HP Driver Configuration, information technology (IT) administrators in corporate and enterprise
environments can preconfigure the printing and device defaults for HP printer drivers before installing
the drivers in the network environment.
HP UPD Driver Configuration is most beneficial when configuring print drivers for multiple
workstations or print servers for print queues that share the same configuration. Two types of features
can be configured:
●
●
Product settings
Printing-preferences settings
The driver is configured to match the product hardware so that access to all of the product
accessories through the driver is enabled correctly (for example, for duplexing units and additional
input trays). Most driver-feature settings can also be configured.
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HP UPD Driver Configuration configures the driver to match the accessories that are installed on the
product, or to match the settings that IT administrators make in the configuration (.CFG) file (for
example, optional trays, total amount of memory, job-storage settings, or mopier settings).
The configuration process consists of three basic steps:
●
●
●
Driver acquisition
Driver configuration
Driver installation and deployment
These steps can be accomplished in different ways, depending on the tool that is being used to
define the configuration.
The driver configuration process is supported through three distinct tools. All three are designed with
the same basic user-interface (UI) controls for interacting with the .CFG file, but are packaged
differently, either to support established product installation workflows or to leave the deployment and
installation of the driver entirely up to the user. The following tools support driver preconfiguration:
●
HP UPD Driver Configuration Utility. The HP Driver Configuration Utility is a small,
standalone, Windows-software program that the administrator can use to open the .CFG file that
is associated with a particular driver and make modifications that are applied when that driver is
installed on the target computer. It is intended for use in environments that have an established
process for deploying drivers. This is the preconfiguration tool of choice to support any Novell or
HP Print Server Appliance (PSA) and Point and Print environments. It is used in the way that
any ordinary Windows software program is used.
The HP Driver Configuration Utility is available at the following Web site:
●
HP Web Jetadmin Driver Configuration Plugin. HP Web Jetadmin provides a queue-creation
program that can be used to create printer queues on Windows 2000, Windows XP,
Windows Server 2003, or Windows Server 2008 and 2008 R2. The HP Web Jetadmin Driver
Configuration Plugin adds a number of screens to the existing queue-creation workflow from
which the drivers that are being installed for the queues can be customized as part of the
process. The plug-in is limited to Internet Explorer browsers. Netscape Navigator is not
supported.
HP Web Jetadmin is supported by the following:
◦
◦
◦
◦
Windows XP (Professional only)
Windows Server 2003 (R2 only)
Windows Server 2008 and 2008 R2
Windows Vista (Business and Enterprise Editions)
The HP Web Jetadmin print management features are supported by the following:
◦
◦
Windows XP Professional (with Service Pack 2 or higher)
Windows Server 2003
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For detailed information about gaining access to and installing these tools, see the HP Driver
Configuration Support Guide at the following Web site and click on the Manuals link.
Continuous export
The term "continuous export" refers to the ability of the print driver to copy the latest print-driver
settings back to the working copy of the preconfiguration file. Using this feature, the exported values
can be transferred when a compatible version of the print driver is used to upgrade the print driver.
For instance, if the orientation is set to Landscape for a driver originally installed in Windows XP,
then the orientation setting automatically remains Landscape when the operating system is upgraded
to Windows Vista, Windows 7, Windows Server 2003, or Windows Server 2008 and 2008 R2. The
continuous export feature functions transparently from the user's perspective and works only between
print drivers of identical product models.
NOTE: Not all of the driver parameters can be exported; however, the exportable components are
always the same as the components that can be preconfigured.
The following table shows drivers and operating systems that support HP Driver Configuration.
Table 2-5 Operating systems that support HP Driver Preconfiguration
Driver
Windows
XP
Windows
Windows
Windows
Windows 7
Mac OS X v10.5
and later
Linux
Server 2003 Server 2008 Vista
and 2008 R2
HP PCL 6
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
NA
NA
NA
NA
Print Driver
HP PCL 5
Universal
Print Driver
HP PS
Yes
Yes
Yes
Yes
Yes
NA
NA
Universal
Print Driver
1
NA: Not applicable; the driver is not supported in this operating system.
Font support
The basic fonts listed here are included with Microsoft Windows software. The additional PS fonts are
available on the CD that came with the product.
Basic fonts
Microsoft Windows software includes these basic fonts, which can be used with any HP printing
product:
●
●
Arial
Courier New Italic
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●
●
●
●
●
●
●
●
●
●
●
●
Times New Roman Italic
Arial Italic
Courier New Bold
Times New Roman Bold
Arial Bold
Courier New Bold Italic
Times New Roman Bold Italic
Arial Bold Italic
Symbol
Wingdings
Courier New
Times New Roman
Default fonts
The following default fonts are installed through a full (Easy) installation of the printing-system
software.
Table 2-6 Default fonts
Font name
Font style
File name
Albertus Extra Bold
Albertus Medium
Antique Olive
Antique Olive
Antique Olive
CG Omega
Regular
Regular
Regular
Bold
ALBR85W.TTF
ALBR55W.TTF
OLVR55W.TTF
OLVR75W.TTF
OLVR56W.TTF
CGOR45W.TTF
CGOR65W.TTF
CGOR66W.TTF
CGOR46W.TTF
CGTR45W.TTF
CGTR65W.TTF
CGTR66W.TTF
CGTR46W.TTF
CLAR67W.TTF
CORONET.TTF
Italic
Regular
Bold
CG Omega
CG Omega
Bold Italic
Italic
CG Omega
CG Times
Regular
Bold
CG Times
CG Times
Bold Italic
Italic
CG Times
Clarendon Condensed
Coronet
Bold
Regular
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Table 2-6 Default fonts (continued)
Font name
Font style
File name
CourierPS
Regular
Bold
CPSR45W.TTF
CPSR65W.TTF
CPSR66W.TTF
CPSR46W.TTF
GARR45W.TTF
GARR65W.TTF
GARR46W.TTF
GARR66W.TTF
HELR45W.TTF
HELR65W.TTF
HELR66W.TTF
HELR47W.TTF
HELR67W.TTF
HELR68W.TTF
HELR48W.TTF
HELR46W.TTF
AVGR45W.TTF
AVGR46W.TTF
AVGR65W.TTF
AVGR66W.TTF
BOKR35W.TTF
BOKR36W.TTF
BOKR75W.TTF
BOKR76W.TTF
CHANC___.TTF
DINGS___.TTF
LETR45W.TTF
LETR65W.TTF
LETR46W.TTF
MARIGOLD.TTF
NCSR75W.TTF
NCSR76W.TTF
CourierPS
CourierPS
Bold Oblique
Oblique
Antiqua
Halbfett
Kursiv
CourierPS
Garamond
Garamond
Garamond
Garamond
Kursiv Halbfett
Regular
Bold
Helvetica
Helvetica
Helvetica
Bold Oblique
Regular
Bold
Helvetica Narrow
Helvetica Narrow
Helvetica Narrow
Helvetica Narrow
Helvetica
Bold Oblique
Oblique
Oblique
Book
ITC Avant Garde Gothic
ITC Avant Garde Gothic
ITC Avant Garde Gothic Demi
ITC Avant Garde Gothic Demi
ITC Bookman Light
ITC Bookman Light
ITC Bookman Demi
ITC Bookman Demi
ITC Zapf Chancery
ITC Zapf Dingbats
Letter Gothic
Book Oblique
Regular
Oblique
Regular
Italic
Regular
Italic
Medium Italic
Regular
Regular
Bold
Letter Gothic
Letter Gothic
Italic
Marigold
Regular
Bold
New Century Schoolbook
New Century Schoolbook
Bold Italic
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Table 2-6 Default fonts (continued)
Font name
New Century Schoolbook
New Century Schoolbook
Palatino
Font style
Italic
File name
NCSR56W.TTF
NCSR55W.TTF
PALR65W.TTF
PALR66W.TTF
PALR46W.TTF
PALR45W.TTF
SYMPS__.TTF
TIMR65W.TTF
TIMR66W.TTF
TIMR46W.TTF
TIMR45W.TTF
UNVR65W.TTF
UNVR66W.TTF
UNVR67W.TTF
UNVR68W.TTF
UNVR57W.TTF
UNVR58W.TTF
UNVR55W.TTF
UNVR56W.TTF
Roman
Bold
Palatino
Bold Italic
Italic
Palatino
Palatino
Roman
Regular
Bold
SymbolPS
Times*
Times
Bold Italic
Italic
Times
Times
Roman
Bold
Univers
Univers
Bold Italic
Bold
Univers Condensed
Univers Condensed
Univers Condensed
Univers Condensed
Univers
Bold Italic
Medium
Medium Italic
Medium
Medium Italic
Univers
Scan software
●
●
HP Scan software
NOTE: HP Scan software is installed with a full install only. The basic install will install the scan
driver without the scanning software.
Use the HP Scan software to scan from the product and then complete any of the following tasks with
the data:
●
●
Save the scanned item to a file.
Attach the scanned item to an e-mail.
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●
●
Perform text recognition on the scanned item through Readiris, if Readiris text-recognition
software is installed on the computer.
Open the scanned item with any third-party software program that supports the drag-and-drop
function.
To use the HP Scan software, click Start, select Programs or All Programs, select HP, select the
name of the product, and then click HP Scan.
The HP Scan software saves the scan as any of the following image file types:
●
●
●
●
●
.BMP
.PNG
.JPG
.PDF
.TIFF
Convert a scanned document into editable text by using the Readiris software. The following editable
text file types are supported in Readiris:
●
●
●
●
●
●
●
●
●
●
●
●
●
.BMP
.DCA
.DOC
.DW
.HTM
.MM
.PDF
.RTF
.TXT
.WP
.WPS
.WS
.WS2
The HP Scan software uses a simple user interface with a list of shortcuts, a Restore Defaults
button, an Advanced Settings link, a Create New Shortcut link, and a Scan button.
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Figure 2-12 HP Scan dialog box
The list contains any user-defined destinations, and the following default destination options:
●
●
●
●
●
Save as PDF
Save as JPEG
E-mail as PDF
E-mail as JPEG
Everyday Scan
After you select a destination, click Scan to start the scan.
Click the Advanced Settings link to open the Advanced Settings dialog box, where you can create,
change, or delete the destination options that are available.
Figure 2-13 Advanced Settings dialog box
Selecting the third-party destination option saves the scanned image in a file of the specified file type.
The HP Scan software then starts the specified software program by appending the filename after the
software filename. Because the HP Scan software does not support automatic discovery of software
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programs, you must specify the correct software program and specify a file type that your program
supports.
E-mail
The HP Scan software for Windows supports only 32-bit messaging application programming
interface (MAPI)-compliant e-mail programs, and does not support Internet-based e-mail programs
such as Hotmail, Yahoo, or MSN. The following table lists examples of supported e-mail programs.
Table 2-7 Examples of supported e-mail programs
Program Name
Windows OS
Microsoft Outlook
Microsoft Outlook Express
Lotus Notes
Yes: Outlook 97, Outlook 98, Outlook 2003, Outlook XP
Yes
Yes: V3.0 and later
E-mail is always sent through the default e-mail client. To see the default e-mail client in Windows XP
(the path varies for other Windows operating system), click Start, click Settings, click Control Panel,
click Internet Options, click the Programs tab, and review the E-mail setting.
Scan settings
The following table shows the available scan settings.
Table 2-8 Available scan settings
Option
Scan settings
Resolution
●
●
●
●
●
●
●
●
●
75 dpi
NOTE: Scanning at higher resolution requires longer scan
100 dpi
times and more memory.
200 dpi
300 dpi
600 dpi
1200 dpi
Output type (bit depth)
Black and White (1 bit)
Grayscale (8 bit)
Color (24 bit)
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Table 2-8 Available scan settings (continued)
Option
Scan settings
Portable Network Graphics (*.png)
File type
●
●
●
●
●
●
●
●
●
●
●
●
●
●
Adobe PDF (*.pdf)
JPEG (*.jpg)
Windows Bitmap (*.bmp)
TIFF (*.tif)
Size to scan
Entire Scan Area
Letter (8.5 x 11 inches)
Legal (8.5 x 14 inches) *Document Feeder Only
A4 (210 x 297 mm)
3.5 x 5 in (9 x 13 cm)
4 x 6 in (10 x 15 cm)
5 x 7 in (13 x 18 cm)
8 x 10 in (20 x 25 cm)
Custom Scan Size
Scan drivers
●
WIA driver
NOTE: The WIA driver does not support duplex scanning.
Use any of the following methods to open the Windows Image Acquisition (WIA) scanning feature for
Windows XP:
●
●
●
●
Start WIA scanning through a WIA-compliant software program.
Right-click on the scanner icon in the My Computer folder, and then click Scan.
Right-click on the scanner icon in the My Computer folder, and then click Scanner Wizard.
Right-click on the scanner icon in the Scanners and Cameras folder in the Control Panel, and
then click Scan.
●
Right-click on the scanner icon in the Scanners and Cameras folder, and then click the Get
picture using Scanner Wizard item.
The WIA user interface is relatively simple and does not contain the wide range of image-quality
options that are available in the TWAIN-driver user interface.
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Figure 2-14 WIA-driver user interface — flatbed
When you use the WIA scan driver, you must modify the brightness and contrast after you perform
the scan. Contrast or brightness modifications cannot be set on the product. Only native product
resolutions are supported, and no software interpolation is performed. The WIA scan driver supports
document feeder or flatbed scanning, but does not support duplex scanning. The WIA scan driver
supports the following file types:
●
●
●
●
●
●
.BMP
.JPG
.GIF
.TIFF
.FPX
.PNG
NOTE: For more information about scanning, see the user guide, which is available on the printing-
system CD that came with the product.
HP ePrint
With HP ePrint , you can print anywhere, anytime, from a mobile phone, laptop, or any other mobile
device. HP ePrint works with any email-capable device. If you can e-mail, you can print to an
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NOTE: The product must be connected to a network and have Internet access to use HP ePrint.
HP ePrint is disabled as a default setting in the product. Use this procedure to enable it.
1. Type the product IP address into the address line of a Web browser to open the HP Embedded
Web Server.
2. Click the HP Web Services tab.
3. Select the option to enable Web Services.
HP Update
HP Update proactively checks for updates specific to your product including software, drivers,
applications, firmware/BIOS, tools and utilities, and gives you the choice of which to install.
The default interval for the HP Update program is to check for updates once every 7 days. However,
the HP Update program will check for new updates at an interval that you specify.
To change the way the HP Update program runs, use the following steps:
1. Click Start.
2. Click All Programs.
3. Click the HP folder.
4. Click the HP Update icon to start the HP Update program.
5. In the HP Update window, click the Settings button.
6. In the Settings menu, you can change how often the HP Update program checks for updates.
Help & Learn Center
The HP Help & Learn Center and other documentation are on the CD that came with the product or in
the HP Program folder on your computer. The HP Help and Learn Center is a product help tool that
provides easy access to product information, HP product Web support, troubleshooting, and
regulatory and safety information.
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Click the Help & Learn Center on the Documentation screen of the installer to open an HTML help
system that provides step-by-step instructions for performing specific tasks, including clearing jams
and loading trays.
Figure 2-15 Help & Learn Center
The Help & Learn Center can also be opened from the Windows Start menu.
1. Click the Start button, select the Programs or All Programs item, and then click the HP item.
2. Click the product name item, and then click the Help & Learn Center item.
Toner Cartridge Authentication
The HP Toner Cartridge Authentication software verifies that Original HP LaserJet toner cartridges
are being used in the printer. Specific countries/regions can reward customers for using Original HP
LaserJet toner cartridges. This software was developed for home, micro, and small business
environments.
●
Customer downloads the HP Toner Authentication software from HP.com and installs it on his or
her PC.
●
The software checks to see if the product needs software or firmware upgrades.
◦
Software or firmware upgrades can be installed by the customer.
●
The software checks the e-labels on the toner cartridges and displays the results.
◦
◦
By default the software checks every 60 minutes, but can be changed on the Settings tab.
The correct versions of software, firmware, e-labels, and an active internet connection are
required for HP Toner Authentication to work properly.
HP Device Toolbox
The HP Device Toolbox allows users to control settings on the product through a Web browser. This
program opens the HP Embedded Web Server (HP EWS).
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To access the HP Device Toolbox, complete one of the following procedures:
●
Click the Windows Start button, click the Programs or All Programs item, click the HP item,
click the product group, and then click the HP Device Toolbox item.
●
On network-connected products, you can open a Web browser and type the product IP address
in the address bar.
The product IP address displays on the product control panel. If that feature is disabled, the IP
address is documented on a configuration page. Print a configuration page by following these steps
on the product control panel.
1.
At the product control panel, press the Setup
button.
2. Use the arrow buttons to select the Reports menu, and then press the OK button.
3. Use the arrow buttons to highlight the Config Report option, and then press the OK button.
4. Find the IP address on the configuration page.
Figure 2-16 IP address location on the configuration page
HP LASERJET 400 COLOR MFP M475DW
Config Report
Product Settings
Device Description
=
HP LaserJet 400 color
MFP M475dw
English
Product Name
=
HP LaserJet 400 color
MFP M475dw
Language
=
=
=
=
=
=
=
=
=
=
=
=
Formatted Number
Serial Number
Service ID
Firmware DateCode
Smart Install SW Version
Telecom Version
Location
Device Location
ADF Installed
Max Monochrome Print Quality
Max Color Print Quality
Controller Number
Duplexer Version
=
=
=
=
=
=
=
=
=
=
=
=
=
SF0013A
Asset Number
Your Company Name
Contact Person
Product Security
HP Smart Install
Wired HW Address
Wireless HW Address
Network In Use
Host Name
XXXXXXXXX
10125
20110504_0400 Phoenix Firmware
Off
Enabled
XX:XX:XX:XX:XX:XX
XX:XX:XX:XX:XX:XX
None
XXXXXXXXX
192.168.0.10
XXXX::XXXX:XXXX:XXXX:XXXX
unknown
04-015-001
USA
Yes
600x8
ImageREt 3600
53
0
IPv4 Status
IPv6 Status
Memory
Installed Personalities and Options
Total Memory
Available Memory
=
=
192 MBytes
57.91 MBytes
PCL6
URF
=
=
=
=
=
=
=
(20040201)
(20040201)
(20040201)
(20040201)
(20040201)
Empty
PCL
PDF
PS
DIMM Slot
USB Flash Drive
1
Empty
The following tabs are available in the HP Device Toolbox:
●
●
●
●
●
●
●
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Home tab
Use the Home tab to access and print detailed information regarding product and supply status,
product configuration, network configuration, and usage.
The Home tab contains the following pages:
●
●
●
●
●
●
●
Device Status
The Device Status page shows product status messages. The Device Status page also contains
some pertinent product information and settings.
Figure 2-17 HP Device Toolbox, Home tab – Device Status page
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Supplies Status
The Supplies Status page shows the status of all of the product supplies, including the print
cartridges.
Figure 2-18 HP Device Toolbox, Home tab – Supplies Status page
Device Configuration page
The Device Configuration page shows the values of all of the settings that are available in the
product. The contents of this page are consistent with the configuration page that the firmware
generates.
Figure 2-19 HP Device Toolbox, Home tab – Device Configuration page
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Network Summary page
The Network Summary page contains information about the network and its enabled features.
Figure 2-20 HP Device Toolbox, Home tab – Network Summary page
Reports
Use the Reports page to print the internal special pages the device generates. The following
information pages are available:
●
●
●
●
●
●
●
●
Config Report
Supplies Status
Network Summary
Usage Page
Diagnostics Page
Color Usage Log
PCL Font List
PCL6 Font Listt
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●
●
PS Font List
Demo Page
Figure 2-21 HP Device Toolbox, Home tab – Reports page
Color Usage Log
Click the Color Usage Log tab to:
●
●
●
Find the Product Name and Serial Number, which are listed under the Product Info
subheading.
Check the number of print jobs stored, which is listed under the Usage Totals subheading. The
log also includes information about how much color the product has used.
Delete the currently stored Color Usage Log information by clicking Clear Job Log.
Figure 2-22 HP Device Toolbox, Home tab – Color Usage Log page
Event Log page
Use the Event Log page to track the events that occur on the product.
Figure 2-23 HP Device Toolbox, Home tab – Event Log page
System tab
Use the System tab to view and change settings for the following features:
●
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●
●
●
●
●
●
●
●
●
Device Information page
The Device Information page contains identifying information about the product:
●
Device Description. This field shows the version of the HP LaserJet Pro 300 color MFP M375
and HP LaserJet Pro 400 color MFP M475 product that is installed.
●
●
●
●
Asset Number. Use this field to assign an identifying asset control number to the product.
Company Name.
Contact Person.
Device Location
Figure 2-24 HP Device Toolbox, System tab – Device Information page
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Paper Setup page
Use Paper Setup page to configure the paper-setup settings for the product. Change the default
settings by clicking the black arrow next to each option and highlighting the selection.
Figure 2-25 HP Device Toolbox, System tab – Paper Setup page
Print Quality page
Use the Print Quality page to change the print quality defaults for the product.
Figure 2-26 HP Device Toolbox, System tab – Print Quality page
EcoSMART Console page
Use the EcoSMART Console page to control the energy-saving settings on the product.
Figure 2-27 HP Device Toolbox, System tab – EcoSMART Console page
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Print Density page
Use the Print Density page to control the print density of each print cartridge on the product.
Figure 2-28 HP Device Toolbox, System tab – Print Density page
Paper Types page
Use the Paper Types page to set the default paper type settings for the product.
Figure 2-29 HP Device Toolbox, System tab – Paper Types page
System Setup page
Use the System Setup page to change settings on the product such as Jam Recovery and Auto
Continue.
Figure 2-30 HP Device Toolbox, System tab – System Setup page
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Service page
Use the Service page to start the cleaning mode procedure on the product.
Figure 2-31 HP Device Toolbox, System tab – Service page
Save and Restore page
Use the Save and Restore page to save, load, or restore device settings.
Figure 2-32 HP Device Toolbox, System tab — Save and Restore page
Product Security page
Use Product Security page to set or change the administrator password.
Figure 2-33 HP Device Toolbox, System tab – Product Security page
Print tab
●
●
●
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Printing
Use the Printing page to change the printing defaults for the product.
Figure 2-34 HP Device Toolbox, Print tab – Printing page
PCL5
Use the PCL5 page to change the PCL defaults for the product.
Figure 2-35 HP Device Toolbox, Print tab – PCL5 page
PostScript
Use the PostScript pane to turn off/on PostScript printing errors.
If Print PostScript errors is set to On, the product will print multiple pages of PostScript characters
when an error is encountered.
If Print PostScript errors is set to Off (default), the product suppresses this printing behavior.
Figure 2-36 HP Device Toolbox, Print tab – PostScript page
Fax tab
Use the Fax tab to configure Fax settings and review the Fax activity log. The following pages are
available:
●
●
●
●
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Receive Options
Use the Receive Options page to select whether to print received faxes or forward received faxes to
a specified number.
Figure 2-37 HP Device Toolbox, Fax tab — Receive Options
Phone Book
Use the Phone Book page to store frequently used fax numbers.
Figure 2-38 HP Device Toolbox, Fax tab — Phone Book
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Junk Fax List
If you do not want to receive faxes from specific people or businesses, use the Junk Fax List page to
store the fax numbers you want to block.
Figure 2-39 HP Device Toolbox, Fax tab — Junk Fax List
Fax Activity Log
The Fax Activity Log displays a history of all fax activity for the product.
Figure 2-40 HP Device Toolbox, Fax tab — Fax Activity Log
Networking tab
Use the Networking tab to view and change settings for the network connection and communication
with the product. The following pages are available:
●
●
●
●
●
●
●
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●
●
●
Network Summary
The Network Summary page contains all the information about the network and its enabled features.
Figure 2-41 HP Device Toolbox, Networking tab – Network Summary page
IPv4 Configuration
Use the IPv4 Configuration pane to modify settings for basic TCP/IPv4 Network configuration.
If Automatic IP is configured, the Manual IP address configuration settings are disabled, but the
values for these settings are still displayed if they have been set.
If the configuration is switched from Automatic IP to Manual IP, the IP Address fields are cleared,
and the desired IP address must be entered before continuing.
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Click Apply to keep changes. When you click the Apply button, a confirmation dialog appears. Click
the Yes button to continue.
Figure 2-42 HP Device Toolbox, Networking tab – IPv4 Configuration page
IPv6 Configuration
The IPv6 Configuration page shows the status of the IPv6 network configuration settings. This page
is read-only and no settings can be modified here.
Up to seven IPv6 addresses can be shown on this page, depending upon the automatic configuration
of the networking firmware. All available IPv6 addresses are shown.
Figure 2-43 HP Device Toolbox, Networking tab – IPv6 Configuration page
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Wireless Configuration
Use the Wireless Configuration page to turn off/on the wireless capabilities for the product.
Figure 2-44 HP Device Toolbox, Networking tab – Wireless Configuration page
Wireless Direct Setup
Use the Wireless Direct Setup page to enable devices within wireless range to connect to the
product and print.
Figure 2-45 HP Device Toolbox, Networking tab — Wireless Direct Setup page
Network Identification
Use the Network Identification pane to configure the Host name and Domain name(s) used to
identify the product on the network.
The values for Host name and Domain names are retrieved from the firmware, and displayed on this
pane. The Networking firmware determines what Host name and Domain name(s) to use.
The information under Available Host name / Domain names is for information only and cannot be
modified.
The text entries are disabled under certain circumstances. The following table defines when the
entities are disabled:
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Table 2-9 Network Identification pane – Text Entities
Text Entity
Disabled status
Host name
Disabled if configured by BOOTP
Disabled if configured by BOOTP, DHCPv4, or DHCPv6
Disabled if configured by DHCPv6
Disabled if Bonjour is disabled
Domain name (IPv4/IPv6)
Domain name (IPv6)
Bonjour Service name
Figure 2-46 HP Device Toolbox, Networking tab – Network Identification page
Advanced page
Use the Advanced page to configure the enabled settings and other settings, such as link speed, for
the product.
Figure 2-47 HP Device Toolbox, Networking tab – Advanced page
Certificates page
Use the Certificates page to change the product certificate to more accurately identify the printer and
to update the length of time the certificate is valid.
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You may also use the Certificates page to upload a Certificate Authority (CA) certificate to verify the
e-mail server's certificate, for increased security
Figure 2-48 HP Device Toolbox, Networking tab — Certificates page
HTTPS Enforcement page
Use the HTTPS Enforcement page to securely manage the network device using a Web browser
and the HTTPS protocol. By forcing all connections to use HTTPS, the embedded Web server
encrypts all Web communication
Figure 2-49 HP Device Toolbox, Networking tab — HTTPS Enforcement page
SNMP page
Use the SNMP page to configure the SNMP settings for the product.
Figure 2-50 HP Device Toolbox, Networking tab – SNMP page
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HP Web Services tab
Web Services Setup page
Use the Web Services Setup page to enable or disable the HP Web Services feature.
Figure 2-51 HP Device Toolbox, Web Services Setup page
Proxy Settings page
Use the Proxy Settings page to set the HP Web Services proxy server.
Figure 2-52 HP Device Toolbox, Proxy Settings page
HP Smart Install tab
Use the HP Smart Install tab to enable or disable the HP Smart Install installation method.
Figure 2-53 HP Device Toolbox, HP Smart Install tab
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HP Web Jetadmin
HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within
your intranet, and it should be installed only on the network administrator’s computer.
To download a current version of HP Web Jetadmin and for the latest list of supported host systems,
When installed on a host server, a Windows client can gain access to HP Web Jetadmin by using a
supported Web browser (such as Microsoft® Internet Explorer 4.x or Netscape Navigator 4.x or later)
to navigate to the HP Web Jetadmin host.
HP Product Improvement Study
After the product is installed, you have the option of participating in HP's voluntary program for
communication between your system and HP. This feature, available through software that is
included on the printing-system software installation CD, helps HP monitor toner usage.
At the time of the invitation, about two weeks after installation, full disclosure of the information to be
communicated is provided. Participation is entirely voluntary, and the impact on processing and
connection speeds is negligible. Personal information is never sent to HP unless permission is given.
Figure 2-54 Welcome screen
To participate in the study, click the Participate button.
To be reminded later about the opportunity to participate, click the Remind me later button.
To decline to participate, click the Decline button.
If you decline the invitation, the dialog box does not appear again and no data will be gathered.
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Detailed Windows installation instructions
The dialog boxes shown here appear in the Windows XP Professional installation sequence. The
order and appearance of dialog boxes can vary among operating systems.
Use the Recommended installation with HP Smart Install or the CD
NOTE: If HP Smart Install does not start automatically, AutoPlay might be disabled on your
computer. Browse to the computer and double-click the HP Smart Install CD drive. Double-click the
Setup.exe file to run the program to install the product. If you cannot find the HP Smart Install CD
drive, use the software CD to install the product.
NOTE: The full software install requires the Microsoft .NET Framework 3.51 to be installed on the
computer. If the correct .NET framework is not installed, only the print and scan drivers will be
installed.
1. Connect the product to the computer using a USB cable. The HP Smart Install program will start,
and a licensing agreement dialog will open.
Figure 2-55 HP Smart Install — License agreement screen
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2. Click the I have reviewed and accept the installation agreements check box, and then click
the Next button. Wait a few minutes while the program sets up, and then the Software Install
screen appears.
Figure 2-56 HP Smart Install — Software Install screen
3. Select a connection type option on the Connection Type screen, based on how the product
connects to the computer.
NOTE: If you are installing a base unit (which does not have a network connection option), this
screen does not appear. Proceed to the next step.
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Figure 2-57 Software installation — Connection Type screen
●
For USB-connected products, follow these steps:
▲
Connect the product to the computer when prompted at the Connect the Product
screen. The installer program opens a progress bar as it automatically starts the
software installation.
Figure 2-58 Software installation — Connect the Product screen
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●
For wired network connected products, follow these steps:
a. Select the Connect through a wired network option.
Figure 2-59 Software installation — Connection Type screen for wired network
installation
b. If the product's network settings are not known, select the Automatically find my
product on the network option.
c. If the product's networking settings are known, enter either the product's host name, IP
address, or hardware address.
NOTE: At the product control panel, record the product network IP address.
d. Click the Next button.
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e. A list of products is displayed on the Network Product(s) Found screen. Select the
product to install and then click the Next button
Figure 2-60 Software installation — Network Product(s) Found screen
●
For wireless network connected products, follow these steps:
a. Select the Connect through a wireless network option, and then click the Next
button.
Figure 2-61 Software installation — Connection Type screen for wireless connected
installation
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b. The installer program prompts you to connect the USB cable, momentarily, between
the computer and the product. Connect the cable and the installer program continues
automatically.
Figure 2-62 Software installation — Connect USB screen for wireless connected
installation
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c. In the Wireless Network(s) Found screen, select the correct network, and then click
the Next button.
Figure 2-63 Software installation — Wireless Network(s) Found screen for wireless
connected installation
NOTE: If the correct network does not appear, click the Search Again button, or
click the I do not see my wireless network. I will specify it manually. check box
and manually enter the network information.
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d. In the Wireless Network Setup screen, provide the wireless network security key, and
then click the Next button.
Figure 2-64 Software installation — Wireless Network Setup screen for wireless
connected installation
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4. When the installation completes, the Product Configuration screen appears.
Figure 2-65 Software installation — Product Configuration screen
●
Install the Bing Toolbar to use with Windows Internet Explorer by selecting the Install the
Bing Toolbar check box.
●
●
Make this product the default printer by selecting the Set as default printer check box.
Send a test page to the product by selecting the Print a test page check box.
Click the Next button to continue..
Figure 2-66 Software installation — Finish screen
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5. Click the Fax Setup Wizard button to configure the fax functions on the product, or you may run
the Fax Setup Wizard at a later time by clicking the Start button, clicking All Programs, clicking
HP, clicking the product folder, then clicking Fax Setup Wizard.
6. Click the Finish button to complete the product installation.
Perform a custom installation with HP Smart Install or the CD
The custom installation allows you to customize the software installed with your product.
The dialog boxes shown here appear in the Windows 7 installation sequence. The order and
appearance of dialog boxes can vary among operating systems.
●
●
●
For a USB installation, do not connect the USB cable between the product and the computer yet.
You will be instructed to connect the USB cable during the installation process.
For a wired network installation, connect the product to the network before starting the
installation process. The product will need a few minutes to receive a network address.
For a wireless network installation, do not connect the USB cable between the product and the
computer yet. You will be instructed to connect the USB cable during the installation process.
A series of dialog boxes appears during installation of the product printing-system software in
Windows environments.
NOTE: You can return to the previous dialog box by clicking the Back button, or exit the printing-
system software installation by clicking the Cancel button.
1. Close all programs.
2. Insert the printing system software CD into the CD-ROM drive. The software installer detects the
language of the operating system, and then displays the main menu of the installation program
in the same language.
If the installer program has not started after 30 seconds, complete these steps:
a. On the Start menu, click the Run option.
b. Type the following: X:\SETUP.EXE (where X is the letter of the CD-ROM drive).
c. Click the OK button. The installer program starts.
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3. Read the license agreement, click the I have reviewed and accept the installation
agreements check box, and then click the Next button to continue..
Figure 2-67 Software installation — License agreement screen
4. Select Click here for more install options to customize the software components that are
installed with the product. When you have finished customizing the installation, click the Next
button to continue to the Connection Type screen.
Figure 2-68 Software Installation — Customize software installation
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5. Select a connection type option on the Connection Type screen, based on how the product
connects to the computer.
NOTE: If you are installing a base unit (which does not have a network connection option), this
screen does not appear. Proceed to the next step.
Figure 2-69 Software installation — Connection Type screen
●
For USB-connected products, follow these steps:
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▲
Connect the product to the computer when prompted at the Connect the Product
screen. The installer program opens a progress bar as it automatically starts the
software installation.
Figure 2-70 Software installation — Connect the Product screen
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●
For wired network connected products, follow these steps:
a. Select the Connect through a wired network option.
Figure 2-71 Software installation — Connection Type screen for network connected
installation
b. If the product's network settings are not known, select the Automatically find my
product on the network option.
c. If the product's networking settings are known, enter either the product's host name, IP
address, or hardware address.
NOTE: At the product control panel, record the product network IP address.
d. Click the Next button.
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e. A list of products is displayed on the Network Product(s) Found screen. Select the
product to install and then click the Next button
Figure 2-72 Software installation — Network Product(s) Found screen
●
For wireless network connected products, follow these steps:
a. Select the Connect through a wireless network option, and then click the Next
button.
Figure 2-73 Software installation — Connection Type screen for wireless connected
installation
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b. The installer program prompts you to connect the USB cable, momentarily, between
the computer and the product. Connect the cable and the installer program continues
automatically.
Figure 2-74 Software installation — Connect USB screen for wireless connected
installation
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c. In the Wireless Network(s) Found screen, select the correct network, and then click
the Next button.
Figure 2-75 Software installation — Wireless Network(s) Found screen for wireless
connected installation
NOTE: If the correct network does not appear, click the Search Again button, or
click the I do not see my wireless network. I will specify it manually. check box
and manually enter the network information.
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d. In the Wireless Network Setup screen, provide the wireless network security key, and
then click the Next button.
Figure 2-76 Software installation — Wireless Network Setup screen for wireless
connected installation
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6. When the installation completes, the Product Configuration screen appears.
Figure 2-77 Software installation — Product Configuration screen
●
Install the Bing Toolbar to use with Windows Internet Explorer by selecting the Install the
Bing Toolbar check box.
●
●
Make this product the default printer by selecting the Set as default printer check box.
Send a test page to the product by selecting the Print a test page check box.
Click the Next button to continue.
Figure 2-78 Software installation — Finish screen
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7. Click the Fax Setup Wizard button to configure the fax functions on the product, or you may run
the Fax Setup Wizard at a later time by clicking the Start button, clicking All Programs, clicking
HP, clicking the product folder, then clicking Fax Setup Wizard.
8. Click the Finish button to complete the product installation.
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Remove software
Use the HP Uninstall utility to remove the product software
The installed software includes a utility to remove the product software.
1. Click the Windows Start button, click the Programs or All Programs item, and then click the HP
item.
2. Click the producty name and then click the Uninstall Product Software item. The
HP Uninstaller utility opens.
Figure 2-79 HP Uninstaller utility — Uninstall button
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3. Click the Uninstall button to begin the removal process. When the process is complete, either
click the Reboot Now button, or clear the check box and click the Reboot Later button.
Figure 2-80 HP Uninstaller utility — Reboot Now button
Figure 2-81 HP Uninstaller utility — Reboot Later button
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Use the software CD to remove the product software
The installer program on the software CD includes a utility to remove the product software
1. Insert the printing system software CD into the CD-ROM drive. The software installer detects the
language of the operating system, and then displays the main menu of the installation program
in the same language.
If the installer program has not started after 30 seconds, complete these steps:
a. On the Start menu, click the Run option.
b. Type the following: X:\SETUP.EXE (where X is the letter of the CD-ROM drive).
c. Click the OK button. The installer program starts and opens the Welcome Back screen.
Figure 2-82 Software installation — Welcome Back screen
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2. Click the Uninstall option, and then click the Next button.
Figure 2-83 Software installation — Uninstall option selected
3. Click the Uninstall button, and then follow the onscreen instructions to complete the process.
Figure 2-84 Software uninstall — Uninstall button
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4. Click the Uninstall button to begin the removal process. When the process is complete, either
click the Reboot Now button, or clear the check box and click the Reboot Later button.
Figure 2-85 Software uninstall — Reboot Now button
Figure 2-86 Software uninstall — Reboot Later button
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Remove the printer driver by using the Windows Add or Remove
Programs feature
If the printer driver was installed by the HP Driver Installation Utility (HP DIU), perform the following to
uninstall the driver:
NOTE: You do not need the printing-system software CD to use this uninstall method.
NOTE: To uninstall the software, you must log on with Administrator privileges.
1. Close all programs.
2. Complete one of the following steps.
●
Windows XP and Windows Server 2003: On the Start menu, click the Control Panel
item, and then double-click the Add/Remove programs item.
●
Windows Vista and Windows 7: On the Start menu, click the Control Panel item, and
then under the Programs menu click the Uninstall a program item.
Figure 2-87 Windows Control Panel screen
3. Click Change or Remove Programs, select the component you want to remove, and then click
Change/Remove. The following components might appear in the list of programs:
●
HP LaserJet Pro 300 color MFP M375 and HP LaserJet Pro 400 color MFP M475 PCL 6
driver
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4. The HP Driver Uninstall Utility launches. Click the Uninstall button to start the uninstall process.
Click Cancel to exit the HP Uninstall Utility.
Figure 2-88 HP Driver Uninstall Utility screen
5. When the removal is complete, you will be prompted to reboot the computer. De-select the
checkbox to reboot at a later time.
Figure 2-89 HP Driver Uninstall Complete screen
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Uninstall the printer driver by using the Server Properties feature
If the printer driver was installed by the Add Printer Wizard, perform the following to uninstall the
driver:
NOTE: To uninstall the software, you must log on with Administrator privileges.
1. Close all programs.
2. On the Start menu, do one of the following steps:
●
●
●
●
Windows XP and Windows Server 2003: Click the Settings item, and then open the
Printers and Faxes item.
Windows Server 2008 and 2008 R2: Click the Control Panel item, and then open the
Printers folder.
Windows Vista: Click the Control Panel item. Under the Hardware and Sound category,
click the Printer item.
Windows 7: Click the Devices and Printers item.
3. Right-click the icon for your product and then click the Delete button. This removes the icon for
the product only, but it does not remove the associated files.
4. To remove the associated files, do one of the following steps:
●
Windows XP and Windows Server: Click the File menu from inside the Printers or
Printers and Faxes dialog, and then click the Server Properties menu item.
●
●
Windows Vista: Right-click the list pane, and then click the Server Properties menu item.
Windows 7: Click another item in the Printers and Faxes group, and then at the top of the
list click the Printer server properties button.
5. Click the Drivers tab, click the name of the product, and then click the Remove button. When
you are prompted to confirm the deletion, click the Yes button.
6. Click the OK button to close the Print Server Properties dialog, and then close the Printers or
Printers and Faxes dialog .
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Software installation methods
CD installation
Supported operating systems for Mac
The product supports the following Mac operating systems:
●
Mac OS X 10.5, 10.6, and 10.7
NOTE: For Mac OS X 10.5 and later, PPC and Intel® Core™ Processor Macs are supported. For
Mac OS X 10.6, Intel Core Processor Macs are supported.
Supported languages
Table 3-1 Mac installation supported languages
Language
Danish
Two-letter abbreviation
HP-preferred name
Dansk
File designation
DAWW
DEWW
ENWW
ESWW
FIWW
DA
DE
EN
ES
German
Deutsch
English
English
Spanish
Espanol
Finnish
FI
Suomi
French
FR
Francais
FRWW
ITWW
Italian
IT
Italiano
Japanese
Korean
JA
Japanese
Korean
JAWW
KOWW
NLWW
NOWW
PLWW
PTWW
RUWW
SVWW
ZHCN
KO
NL
Dutch
Nederlands
Norsk
Norwegian
Polish
NO
PL
Polski
Portuguese
Russian
PT
Portugues
Russian
RU
SV
Swedish
Simplified Chinese
Traditional Chinese
Svenska
ZHCN
ZHTW
Simplified Chinese
Traditional Chinese
ZHTW
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Installed software components for Mac
The printing-system software for Mac is composed of an HP-created postscript (PS) printer definition
file (PPD) and a Printer Dialog Extension (PDE) file that work together with the Mac OS printing
system. These files are used by the Mac OS printing system to determine default printer-driver
settings and to allow the user to select between the various print options and settings. An HP-
supplied Mac printer configuration utility is provided, which allows the user to access the
HP Embedded Web Server (HP EWS) for additional configuration and product status monitoring. The
following are provided on the printing-system CD:
●
The HP LaserJet Installer for Mac
The following components are installed by the HP LaserJet Installer for Mac:
●
●
●
●
HP LaserJet Pro 300 color MFP M375 and HP LaserJet Pro 400 color MFP M475 PPD
HP LaserJet Pro 300 color MFP M375 and HP LaserJet Pro 400 color MFP M475 PDE
HP USB EWS Gateway
HP Utility
HP LaserJet software components and utilities for Mac
The printing-system software for Mac is composed of an HP-created postscript (PS) printer definition
file (PPD) and a Printer Dialog Extension (PDE) file that work together with the Mac OS printing
system. These files are used by the Mac OS printing system to determine default printer-driver
settings and to allow the user to select between the various print options and settings. An HP-
supplied Mac printer configuration utility is provided, which allows the user to access the
HP Embedded Web Server (HP EWS) for additional configuration and product status monitoring. The
following are provided on the printing-system CD:
●
The HP LaserJet Installer for Mac
The following components are installed by the HP LaserJet Installer for Mac:
●
●
●
●
HP LaserJet Pro 300 color MFP M375 and HP LaserJet Pro 400 color MFP M475 PPD
HP LaserJet Pro 300 color MFP M375 and HP LaserJet Pro 400 color MFP M475 PDE
HP USB EWS Gateway
HP Utility
HP LaserJet Pro 300 color MFP M375 and HP LaserJet Pro 400 color MFP M475 PPD
A postscript printer description (PPD) file is a text file that contains keywords and other information to
specify printer features, options, and settings. PPD files are created by printer vendors for a specific
postscript printer or printer family. PPD files are created by printer vendors to describe the set of
printer features available for their postscript printers. On the Mac, PPD files provide all the information
necessary to describe a postscript printer’s features, including options and default settings. They also
contain the postscript code used to invoke those features.
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HP LaserJet Pro 300 color MFP M375 and HP LaserJet Pro 400 color MFP M475 PDE
A Print Dialog extension file can specify one or more PDEs to load in the Print dialog box to provide
HP printer specific features. A printing dialog extension (PDE) is a way to extend the Print dialog box
in Mac OS X with custom printer features.
A PPD file and printing dialog extension (PDE) for a printer are bound to a printer queue when the
queue is created.
HP USB EWS Gateway
For network-connected printers, the EWS can be accessed directly by typing the network IP address
or DNS name of the product into the Web browser. HP USB EWS Gateway software, which is
automatically installed, allows a Web browser to access the product’s EWS if the product is
connected using a USB cable. Click the Utility button when using a USB connection to access the
EWS though the Web browser.
HP Utility for Mac
The HP Utility is a software program that gives you access to the product in Mac OS X.
The HP Utility does not work when it is installed by using the AppleTalk protocol. Use IP, Bonjour, or
Rendezvous to enable the HP Utility.
Click the HP Support button to go to the HP Online Support Web site for more help on any of these
topics.
Open the HP Utility
1. Perform one of the following steps:
●
●
From the Printer Browser menu, click the Printer Utility button.
From the Print Queue, click the Utility icon.
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2. The main HP Utility screen appears. Click the product in the Printers list.
Figure 3-1 HP Utility main screen
The following sections describe the screens and features that are available in the HP Utility.
HP Utility toolbar
Figure 3-2 HP Utility toolbar
The HP Utility toolbar includes the following controls.
●
Devices: Click this button to show or hide Mac products found by the HP Utility in the Printers
pane at the left side of the screen.
●
●
●
All Settings: Click this button to return to HP Utility main page.
Applications: Click this button to manage which HP tools or utilities appear in the Dock.
HP Support: Click this button to open a browser and go to the HP support Web site for the
product.
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●
●
●
Supplies: Click this button to open the HP SureSupply Web site.
Registration: Click this button to open the HP registration Web site.
Recycling: Click this button to open the HP Planet Partners Recycling Program Web site.
Supplies Status
In the Information And Support section, click Supplies Status to open the Supplies Status screen.
Figure 3-3 Supplies Status screen
Click the Detailed Supplies Information button to open the Supplies Status details screen.
Use the scroll button to see information about the print cartridges.
On the Supplies Status screen, click the Media button to see the status of the trays.
You can also order supplies by clicking the Supplies link in the toolbar on the HP Utility main screen.
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Device Information
In the Information And Support section, click the Device Information icon to find the product
Service ID (if assigned), the firmware version (FW Version), and the Serial Number.
Figure 3-4 Device Information screen
The product configuration page shows other settings; click the View Configuration Page button.
Test
In the Information And Support section, click the Test icon to send a test page directly to the
printer.
Figure 3-5 Test page screen
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Color Usage
In the Information And Support section, click the Color Usage icon to open a screen and print a
color-usage log.
Figure 3-6 Color Usage screen
The color usage log provides the following information.
●
●
●
●
●
Date and time
Total number of jobs
Mono (monochrome, or black-and-white) sides
Color sides
Paper sheets
File Upload
In the Information And Support section, click the File Upload icon to open the File Upload screen.
Figure 3-7 File Upload screen
The File Upload command is supported for file types that can be sent directly to the product without
first being opened through a software program. Some files can be uploaded to the product, but some
cannot.
Documents in the following file formats can be printed by using a command line. That is, they do not
need to be opened in a software program that supports the file format (such as the Adobe Acrobat or
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Acrobat Reader programs for .PDF files), but can be sent directly to the product by using the File
Upload command.
●
●
●
●
HP LaserJet printer command language (.PRN)
Portable document format (.PDF)
Postscript (.PS)
Text (.TXT)
On the File Upload screen, click the Choose button to open a navigation screen. Locate the file you
want to upload and click the Open button.
On the File Upload screen, click the Display response from the device option to verify that the
upload was successful. If the file loads successfully, no message appears.
On the navigation screen, select the file and click the Open button. The file name appears in the File
Upload screen. Click the Upload button.
Upload Fonts
In the Information And Support section, click the Upload Fonts icon to gain access to fonts that
you can upload to the product.
Figure 3-8 Upload Fonts screen
The drop-down menu in the Upload Fonts pane has the following options:
●
●
Memory. Fonts that are available in the product memory are listed.
Disk. Select this option to show any fonts that are installed on the product hard disk or flash
disk. By default, no fonts are stored on either of these disks. To upload fonts, select the font
name, and then click the Add button.
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HP ePrint Center
In the Information and Support section, click the HP ePrint Center icon to enable the ePrint
feature, which allows you to print from anywhere with a Web connection.
Click the Go button to launch the HP ePrint Center.
Figure 3-9 HP ePrint Center screen
Supplies Management
In the Printer Settings section, click the Supplies Management icon to set the threshold for low ink
in the individual cartridges.
Figure 3-10 Supplies Management screen
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Trays Configuration
Use the Trays Configuration screen to change paper size and type for each of the trays installed on
the product.
Figure 3-11 Trays Configuration screen
1. In the Printer Settings section, click the Trays Configuration icon.
2. To change the paper type, select a tray and then select a different paper type in the Default
Media Type drop-down menu.
3. To change the paper size, select a tray and then select a different paper size in the Default
Media Size drop-down menu.
4. Click the Apply Now button to save the settings.
Duplex Mode
In the Printer Settings section, click the Duplex Mode icon to enable printing on both sides of each
page.
Figure 3-12 Duplex Mode screen
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Network Settings
In the Printer Settings section, click the Network Settings icon to open the IPv4 Settings screen.
Figure 3-13 IPv4 Settings screen
This screen provides access to IPv4, IPv6, Bonjour Settings.
Click the Configuration drop-down menu, to modify the following settings:
●
●
●
DHCP
BootP
Manual
You can also use this screen to modify the following settings:
●
●
●
●
Host Name
IP Address
Subnet Mask
Default Gateway
To save new settings, click the Apply Now button.
If a user name and password have been set, you might need to obtain them from an IT administrator.
For more information, see the HP EWS online help.
The HP EWS opens to the Network Settings screen.
To view and change the Bonjour network settings, click the Bonjour Settings button.
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Figure 3-14 Bonjour Settings screen
Bonjour is enabled by default. To disable Bonjour, click to clear the Enable Bonjour check box, and
then click the Apply Now button.
Auto-off
In the Printer Settings section, click the Auto-off icon to configure the printer to automatically turn
off after a set period of inactivity.
Figure 3-15 Auto-off screen
Basic Fax Settings
In the Fax Settings section, click the Basic Fax Settings icon to configure the printer to send and
receive faxes:
The Company/Name and Fax Number fields are required and must be completed to send a fax. This
information will be printed at the top of each faxed page.
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Auto-Answer allows the device to automatically answer incoming calls after a specified number of
rings.
NOTE: More options and advanced settings may be accessed using the Embedded Web Server in
your printer. Refer to the device documentation for more information.
Figure 3-16 Basic Fax Settings screen
Fax Forwarding
In the Fax Settings section, click the Fax Forwarding icon to forward incoming faxes to a different
fax number.
Type a name or number in the field, or click the Address Book icon to choose a name and fax
number to forward faxes.
NOTE: More options and advanced settings may be accessed using the Embedded Web Server in
your printer. Refer to the HP USB EWS Gateway section for more information.
Figure 3-17 Fax Forwarding screen
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Fax Speed Dials
In the Fax Settings section, click the Fax Speed Dials icon to enter groups and/or individuals into
the Speed Dial memory on your printer.
NOTE: Not all devices with Speed Dial support Groups. For more information, see the
documentation that came with your device.
To create a new single entry, click the + button or double-click within a blank field and start typing. As
you type, the Name field will auto-fill using entries in your Address Book. The Fax Number field will
automatically populate with the selected entry.
Click the Address Book icon to select entries from your Address Book. Double-click an entry or
select the entry and click the Add button. The entry will be added to the first unassigned Speed Dial
field. You can also drag entries into unassigned fields.
Figure 3-18 Fax Speed Dials screens
Junk Fax Blocking
In the Fax Settings section, click the Junk Fax Blocking icon to enter telephone numbers you want
to block from sending faxes to your device.
To create a new single entry, click the + button.
NOTE: Junk Fax Blocking requires that your device is connected to a line with Caller ID enabled. If
you are unsure if your line has Caller ID enabled, please check with your telephone service provider.
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Figure 3-19 Junk Fax Blocking screen
Fax Logs
In the Fax Settings section, click the Fax Logs icon to access a record of all fax activity for the
device, and to block or unblock any fax numbers from sending to your device.
When you have made changes, click the Apply button.
Figure 3-20 Fax Log screen
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Message Center
In the Information section, click the Message Center icon to open the Message Center screen. The
screen shows any error events that have occurred with the product.
Figure 3-21 Message Center screen
Supported printer drivers for Mac
The HP installer provides Postscript Printer Description (PPD) files, Printer Dialog Extensions (PDEs),
and the HP Printer Utility for use with Mac computers.
The PPDs, in combination with the Apple postscript printer drivers, provide access to device features.
Use the Apple postscript printer driver that comes with the computer.
Priority for print settings for Mac
Changes to print settings are prioritized depending on where the changes are made:
NOTE: The names of commands and dialog boxes might vary depending on your software
program.
●
Page Setup dialog box: Click Page Setup or a similar command on the File menu of the
program you are working in to open this dialog box. Settings changed here might override
settings changed anywhere else.
●
Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the
program you are working in to open this dialog box. Settings changed in the Print dialog box
have a lower priority and do not override changes made in the Page Setup dialog box.
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●
●
Default printer driver settings: The default printer driver settings determine the settings used
in all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties
dialog boxes.
Product control-panel settings: Settings changed at the product control panel have a lower
priority than changes made anywhere else.
Install the Mac printing-system software
On a Mac computer, the printing-system software installation procedures are the same for a network
administrator, a network client, or a single user. Install the printing-system software on any computer
that has access rights to the product. The computer user must also have administrative rights on the
computer to install the printing-system software.
●
●
●
General installation for Mac operating systems
1. If you are connecting the product to a network, connect the network cable to the network port. If
you are connecting the product to a computer by using the USB cable, connect the USB cable.
2. Insert the Mac printing-system software CD into the CD-ROM drive.
NOTE: If the HP LaserJet installer browser screen does not open automatically when the CD
is inserted into the CD-ROM drive, double-click the product CD image on the desktop to open
the installer browser screen.
3. In the HP LaserJet installer browser screen, double-click the product .dmg icon, then double-
click the .pkg icon. This begins the printing-system installation.
NOTE: In the HP LaserJet installer browser screen, double-click the Documentation icon to
gain access to the manuals. Select a language folder and locate the available guides which are
in .PDF format. The user guide is a .PDF file that is named LJCM1130–M1210_use_xxww.pdf,
where “xx” is a language abbreviation
4. The Introduction screen appears. Click Continue and then follow the onscreen instructions to
complete the printing-system software installation.
NOTE: When the printing-system software is installing, be patient. The installer must perform
an initial search of the computer, which can take up to 1 minute. During this time, the installer
might appear to be stalled.
5. When the printing-system software installation is complete, click OK.
6. Continue with the steps for setting up a product.
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Detailed Mac installation
NOTE: The information in this section may be used to install the print driver for USB, wired and
wireless network connections.
1. Close all programs.
2. Connect the USB cable between the product and the computer, and make sure that the product
is turned on.
3. Insert the printing system software CD into the Mac CD-ROM drive.
NOTE: If the installer screen does not open automatically when the CD is inserted into the CD-
ROM drive, double-click the product CD image on the desktop to open the installer browser
screen, and then double-click the installer icon.
4. The Overview screen is the first screen to open. Click the Continue button to proceed.
Figure 3-22 Mac installation — Overview screen
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5. In the License screen, select the correct language in the drop-down box, read the license
agreement, and then click the Continue button.
Figure 3-23 Mac installation — License screen
6. In the pop-up that appears, click the Agree button to confirm that you accept the license
agreement.
Figure 3-24 Mac installation — License pop-up
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7. In the HP ePrint Offer screen, click the check box to install ePrint software, or clear it to decline
the software. Click the Continue button.
Figure 3-25 Mac installation — HP ePrint Offer screen
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8. In the Select Device screen, select the product to be installed, and then click the Continue
button.
Figure 3-26 Mac installation — Select Device screen
If the product does not appear, make sure that the USB connection is correct, click the My
device is not listed check box, click the Continue button, select the product software to be
installed, and then click the Continue button.
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9. In the Installation Options screen, select which option you would like to install, and then click
the Install button..
Figure 3-27 Mac installation — Installation Options screen
10. In the Password popup that opens, enter the user Name and Password, and then click the OK
button.
Figure 3-28 Mac installation — Password popup
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12. In the Setup screen, you can click More Info button or click the check box to learn more about
optional software. There is also an HP Online Privacy Statement link. Click the Continue
button to complete the setup, or click the Skip Setup button to run the setup wizard at another
time.
Figure 3-30 Mac installation — Setup screen
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13. In the Wireless Setup screen, make sure that the Configure your device for a wireless
network check box is clear, and then click the Continue button. In the popup that opens, click
the Continue button.
Figure 3-31 Mac installation — Wireless Setup screen
14. The installer program automatically performs the Printer Queue setup and then opens the Web
Registration screen: Click the Register button, or click the Register later check box, and then
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click the Register button to complete the setup, or click the Go Back button to run the setup
wizard at another time.
Figure 3-32 Mac installation — Web Registration screen
●
●
If you clicked the Register button, the installation program opens the HP registration
program. Provide the necessary information.
If you clicked the Register later check box and then clicked the Continue button, a popup
appears for confirmation that you want to register at a later time. Click the Continue button.
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15. When the installation completes, the Summary screen appears. To add the HP Utility icon to
your Dock, click the Add HP Utility to Dock selection box.
Click the OK button to close the installer program.
Figure 3-33 Mac installation — Summary screen
Setup instructions
If you clicked the Skip Setup button during the initial installation process, you must set up the product
manually.
This section contains information about the following topics:
●
●
Set up a printer with a Mac
Complete these steps after completing the printing-system software installation.
1. If you are installing the product using a USB connection, verify the USB cable is connected
between the product and the computer. Turn on the product. If you are installing using a network
connection, verify that the network cable is connected to the product and that the product is on.
2. In the Applications folder (in the Finder utility), open the System Preferences folder, and then
open Printer & Fax.
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3. If you are installing the product using a USB connection, verify that the product appears in the
printer list. The Name column in the printer list should display the product name. If this is the
case, the USB setup is complete.
If the product does not appear, or if the correct information does not appear in the field, see
If you are installing the product using a network connection, continue with the following steps.
4. Click the add + icon beneath the Printer List to open the Printer Browser screen.
5. Select your product model from the list of printers with Bonjour as the Kind. Click the Add
button.
Troubleshoot the product setup
If the product does not appear in the printer list after an installation:
Complete each one of these solutions in the order given, and restart the setup process after each one
to see if the issue has been resolved.
●
Verify that the USB or network cable is connected between the product and the computer and
that the product is powered on.
●
Try disconnecting and reconnecting the cable. If the computer has more than one USB port, try
a different USB port.
●
●
●
●
Turn the product off and then back on.
Turn the computer off and then back on.
If you are using a USB hub on the computer, disconnect any other USB devices from the hub.
Try forcing the product into USB Full Speed mode by using the control panel.
If the wrong PPD appears in the Kind column in the printer list after installation:
1. Unplug the USB cable.
2. Delete the print queue with the incorrect type (for example, Generic PostScript Printer).
3. Reinstall the printing-system software.
4. Turn the computer off and then on.
5. Reconnect the USB cable from the computer to the product.
If these steps do not resolve the problem, delete the incorrect print queue, click Add, choose the
product from the list, and then browse manually for the product PPD.
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Remove software from Mac operating systems
You must have administrator rights to remove the software.
1. Open System Preferences.
2. Select Print & Fax.
3. Highlight the product.
4. Click the minus (-) symbol.
5. Delete the print queue, if necessary.
6. When the process is completed, the Summary screen appears. Click the OK button to close the
HP Uninstaller.
Delete the .GZ file from the following hard-drive folder:
●
●
Mac OS X 10.4: Select Macintosh HD, then go to the following directory: Library/
Printers/PPDs/Contents/Resources/<lang>.lproj, where <lang> is the two-
letter language code for the language that you are using.
Mac OS X 10.5 and 10.6: Select Macintosh HD, then go to the following directory:
Library/Printers/PPDs/Contents/Resources/
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Linux information
HPLIP (Hewlett-Packard Linux Imaging & Printing) is an HP-developed solution for printing, scanning,
and faxing with HP inkjet and laser based printers in Linux, distributed under the MIT, BSD, and GPL
license.
HPLIP supports most HP printers and MFP’s sold over the past 20 years. More specifically, HPLIP
currently supports Deskjet, Officejet, Photosmart, PSC, Business Inkjet and LaserJet products. For a
HPLIP consists of several distinct but interconnected pieces of software and is available as either a
single compressed (tar) file or as a single auto-install (run) file. As installed, HPLIP’s primary
elements are device drivers, setup and installation utilities, and a device manager (aka: a toolbox)
which provides access to maintenance tools, supplies levels, and status information.
HPLIP works succesfully across a wide breadth of Linux distributions (distros). It does not work on
Windows or other non-Linux operating systems. The latest HPLIP release is tested with the following
major distros:
●
●
●
●
●
Ubunt
openSUSE
SUSE Linux Enterprise Desktop (SLED)
Red Hat Enterprise Linux (RHEL)
Fedora
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Unix information
UNIX systems require a Model Script to set up the UNIX environment to be able to print to the printer.
The HP LaserJet IIISi, or any generic HP LaserJet printer Model Script, should work. These files are
written and provided by the individual UNIX vendor. Contact a UNIX Vendor to obtain copies of these
files.
For more information on Unix support, go to Unix
HP provides the model script files for an HP LaserJet printer provided it is being used over a network
with an HP Jetdirect print server and is using HP-UX or Sun Solaris. The model script files are
installed by using the HP Jetadmin utility for the respective version of UNIX.
For more information and to download the model scripts, go to: www.hp.com/pond/modelscripts/
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File to E-mail utility
The File to E-mail utility collects the data specified in an .INI file and then attaches the data files to an
e-mail that can be sent to HP Customer Support to assist troubleshooting. The utility runs on the
computer, but does not interact with the product.
The tool is included on the installer CD, but is not copied to the computer during the software
installation. HP Customer Support can also send the utility by e-mail or by posting it to an HP Web
site.
The tool is compatible with Windows XP, Windows Vista, and Win 7.
The File to E-mail utility runs with any MAPI-compliant e-mail applications. It does not run with Web-
based e-mail services such as Yahoo, Hotmail, or AOL.
Depending on the speed of the computer, it might take a few minutes for the utility to gather the log
files and attach them to an e-mail message.
The File to E-mail utility consists of two files that are located in the util folder on the product printing-
system software CD:
●
●
<CD-ROM drive>Utilities\FileToEmail.exe
<CD-ROM drive>Utilities\FileToEmail.ini
To use the File to E-mail utility, copy these files to the desktop, navigate to them in Explorer, and
double-click FileToEmail.exe to open the utility. The utility generates files, opens an e-mail message,
and attaches the files so that you can send them to the system administrator.
If the File to E-mail utility is not successful for any reason (for instance, if you cancel the new
message or you are using Web-based e-mail software), all the files are copied to a folder on the
desktop that is named HpCCC, possibly with strings of zeros attached to the end. You can zip these
files and e-mail them separately.
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Capture PRN for Mac (CUPS capture)
CUPS is the standards-based, open source printing system developed by Apple Inc. for Mac OS X
and other UNIX-like operating systems.
CUPS is the software you use to print from applications like web browsers. It converts the page
descriptions produced by the application into something the printer can understand and then sends
the information to the printer for printing.
For more information go to http://www.cups.org/documentation.php/overview.html
Capture PRN for Mac (CUPS capture)
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Network Diagnostic Utility (NDU)
Network Diagnostic Utility is a downloadable tool to help identify and fix common problems when
installing or using HP printers on your home network. The NDU guides you through the following
troubleshooting steps:
●
●
●
●
Identify network and Internet connection problems.
Identify communication problems between the printer and the network.
Check for required HP software to connect your printer over the network.
Troubleshoot firewalls blocking communication.
For detailed instructions and to download the NDU, go to NDU
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Printer Diagnostic Utility (PDU)
HP Print Diagnostic Utility is a downloadable tool created to help users troubleshoot and correct many
common problems on Windows-based computers that can prevent printing.
To download the PDU, go to: PDU
Printer Diagnostic Utility (PDU)
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SAP Printing
A device type is a configuration file for the SAP printer driver that ensures proper functionality
between the SAP data stream and the printer or output device where the data is sent. When a new
printer is defined in the SAP environment, a device type must be specified to enable direct printing
from the SAP applications to this new device. Device types are created for the HP LaserJet printer
family on the basis of PCL5 and PostScript.
For more information and to dowload the drivers, go to: www.hp.com/go/sap/drivers
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Citrix
This chapter contains information on the following topics:
●
●
Using the HP Universal Print Driver for Windows in Citrix environments
The HP Universal Print Driver (UPD) for Windows is supported by HP in Citrix and Terminal Server
environments.
Traditional mode
The HP Universal Print Driver can be installed in static or traditional mode on the Citrix server and
perform as a print driver for all compatible auto-created printers or redirected printers.
For auto-created printers, the HP Universal Print PCL 5 driver can be mapped to print to all PCL 5-
capable HP client printers or the HP Universal Print postscript (PS) emulation driver to all postscript-
capable HP client printers through driver mapping in the Citrix management tools. To install the HP
Universal Print Driver in static or traditional mode, run install.exe from the command line on the server
and then configure the mapping from within the Citrix Server. Alternatively, you can use Add Printer
Wizard or Add Printer Driver Wizard to install and configure the UPD.
For more information and to download the UPD, go to: www.hp.com/go/upd
Dynamic mode
Installing and using UPD in dynamic mode on Citrix and Terminal Server clients, and using it as an
auto-created printer in a Citrix or Terminal Services session is a supported configuration. However,
there are a few things to be aware of.
●
When a job is printed from within the Citrix or Terminal Services session, no dynamic mode UI is
presented. The print job will automatically print to the last printer that was selected on the client.
●
If the UPD dynamic mode installation is new and no printing was ever done, UPD dynamic mode
will default to LPT1. If there is no printer connected to LPT1, the print job will fail.
If the user wants to change the physical printer that the job will go to, there are two options:
1. HP UPD is installed on clients in dynamic mode, and the Citrix auto-create policy is configured
so that the Citrix UPD is the driver that is mapped to the HP UPD on the client. This is the
recommended configuration. These steps can be performed from within a Citrix session:
●
●
When the user selects Print from within an application, select Preferences.
When the Citrix UPD UI appears, select Local Driver.
Citrix
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●
●
The UPD dynamic mode UI will be displayed. The user can then select the desired printer.
When the UPD print preferences UI is displayed, the user can click Cancel.
2. If the HP UPD is installed as a driver on the Citrix or Terminal server and mapped to the
dynamic mode UPD on the clients, the user must perform these steps prior to logging in to a
Citrix session or published application:
●
●
●
●
Open the Printers folder and select the dynamic mode UPD printer.
Right click the printer and select Printing Preferences.
The UPD dynamic mode UI will be displayed. The user can then select the desired printer.
When the UPD print preferences UI is displayed, the user can click Cancel.
Installation of the HP Universal Print Driver in dynamic mode on the Citrix server is not supported in a
multi-user environment. The Windows operating system limits a print queue to one port at a time.
Multiple users will compete for the single port bound to the HP Universal Print Driver queue if installed
in dynamic mode.
For more information and to download the UPD, go to: www.hp.com/go/upd
Running the Citrix StressPrinters test using default settings
Citrix Knowledge base article CTX109374 suggests that you use the default setting LPT1 as the
Printer port name when running the StressPrinters test. However, using LPT1 will give erroneous
results.
The HP UPD needs to make queries to the printer during the auto-creation process to obtain the
printer's configuration. If an invalid printer port like LPT1 is selected, these queries will time out and
fail. The indication is either exceptionally long auto-create times or test failure.
To get results that are accurate and reflect actual performance, use a valid auto-created port instead.
These ports can be easily identified because the name is preceded by the string “CLIENT:”.
The difference between the Citrix and HP UPDs
The Citrix UPD for Citrix Presentation Server 4.0, 4.5, XenApp 5.0 or XenApp 6.0 works well for auto-
created client printers and Microsoft Windows XP, or Windows Vista® clients. The Citrix UPD cannot
be used for auto-created session printers configured by a Citrix policy that are network print shares
connected at login. Discrete print drivers must be installed on the Citrix server for any session printer.
The Citrix UPD also requires Windows 2000, XP, or Vista on the client. The Citrix UPD is not
supported with thin clients that utilize embedded operating systems because the Citrix UPD works in
conjunction with the Windows print driver installed on the client for communication of print settings
and rendering of the print jobs locally.
The HP UPD works well for mapping to any HP PCL or Postscript client print driver for auto-created
client printers. It works well for any client, including thin clients with embedded operating systems.
The Citrix UPD has the ability to provide all printer configurations and user settings from the client
printer, such as print on both sides as default, to the auto-created printer within the Citrix user
session. The HP UPD has the ability, if the client printer is a network printer, to communicate with the
printer and determine its configuration, such as tray configuration. But the HP UPD cannot determine
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user settings of the client printers from the client. The auto-created printers using the HP UPD will
have default print settings, such as print single-sided as default.
HP and Citrix UPD recommendations
Citrix UPD
HP UPD
Citrix MetaFrame XP FR 1, 2, 3
Citrix Presentation Server 3.0
Citrix Presentation Server 4.0/4.5
Available for Windows Clients only
Available for Windows Clients only
Best choice for Windows Clients
Best choice for printing to any client
Best choice for printing to any client
Best choice for non-Windows clients or
thin clients
Citrix XenApp 5.0/6.0
Best choice for Windows Clients
Best choice for non-Windows clients or
thin clients
Known limitation of the UPD when used for auto-created printers or redirected printers
with client printers that are directly attached
The UPD, outside of a Citrix environment, has the ability to configure itself according to the actual
configuration of the printer, such as tray configuration, by communicating directly with the printer.
Currently, version 5.1 of the UPD has the limitation that, when installed on the server and mapped for
auto-created printers, it cannot communicate with the printer installed on the client if the client's
printer is directly attached to the client machine, such as via USB. If the printer is networked,
automatic configuration is supported. For directly attached printers on the client, such as USB-
connected printers, the UPD PCL driver defaults to black and white with no extra trays and no device-
specific paper handling. The UPD PS driver defaults to color, no extra trays, and no device-specific
paper handling.
NOTE: Printers that are attached to the client via network ports are not affected. The UPD, installed
on the server, can communicate with client printers that are available on the network.
Client printer settings not reflected in auto-created printers
This is a limitation of Citrix MetaFrame 3.0 and older versions. Driver settings, such as tray
configuration, duplex unit, printer memory, and quick sets are not read at auto-creation. Paper size
and orientation are the only client settings that are read during auto-creation. The remaining settings
are determined by the default settings of the driver installed on the server.
Citrix has provided this functionality in Presentation Server 4.0 and beyond by using the Citrix UPD
for client printers. The Citrix server must be at least 4.0 and the client must be a Windows client
(Windows 2000, XP, Vista) with at least ICA® version 9.0.
Driver settings can be configured manually if Feature Release 1 and Service Pack 1 or later is
installed on a MetaFrame XP Server. To configure the driver manually, go to the properties of the
auto-created printer. There, you can set the tray configuration, duplex unit, and hard disk settings.
The settings will be saved to the user's profile when the user logs out and these printer settings will
be restored the next time the user logs in.
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Print troubleshooting
Print-quality troubleshooting tools
Repetitive image defects ruler
If the product output has a consistent, repetitive defect, then use the table in this section to determine
which part needs to be cleaned or replaced based on the measured distance between the repetitions
of the defect.
NOTE: Spots can be dark or white (dropouts), bands can be all shapes and sizes.
Component
Distance between defects (mm)
Type of defects
Dropouts
Developing roller1
About 22
Dark, sharp bands
Dropouts
Primary charging roller1
RS roller
About 26
About 29
About 47
Dropouts
Secondary transfer roller
Dropouts
Dirt on the back of page
Dropouts
Fuser film
About 58
About 63
Dirt on page
Loose toner
Dirt on page
Dirt on the back of page
Loose toner
Spots
Pressure roller
ITB drive roller
About 76
About 95
Photosensitive drum1
Dropouts
Dirt on page
1
The primary charging roller, photosensitive drum, and developing drum cannot be cleaned. If these rollers cause a
repetitive defect, replace the corresponding cartridge, either the imaging-drum cartridge, or developing cartridge.
Calibrate the product
1. Use the arrow buttons to select the System Setup menu, and then press the OK button.
2. Use the arrow buttons to select the Print Quality menu, and then press the OK button.
3. Use the arrow buttons to select the Calibrate Color item, and then press the OK button.
4. When the display shows the Calibrate Now message, and press the OK button.
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Index
A
color
change default settings,
documentation
languages
drivers
accessories, automatic
configuration 56
Advanced page, HP Device
Auto-off
autoconfiguration, driver
manually 47
Color Usage Log
comparison, product models
components, software
Mac 121
connection type
Enterprise AutoConfiguration
HP Driver Preconfiguration
support 61
autoconfiguration, Enterprise
about 57
languages
drivers, install
duplexing 43
B
installation 93, 102
connectivity
bidirectional communication
about 56
E
bidirectional communication
support 56
constraint messages
control panel
Enterprise AutoConfiguration
e-mail
troubleshooting File to E-mail
utility 154
Windows programs
supported 67
booklet printing
C
CD
Enterprise AutoConfiguration
about 57
settings 135
covers
languages
Windows
CD-ROM
installing Mac printing-system
software 136
Color
Novell NetWare operating
Windows operating systems
supported 57
settings 34
custom paper types
adding 33
D
Event Log page, HP Device
density
None 49
Photo (Adobe RGB 1998)
setting 49
Device Configuration page, HP
Device Information page, HP
Device Status page, HP Device
diagnostics
F
fonts
install/remove external fonts
troubleshoot 50
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HP PCL 5 Universal Print Driver
HP Driver Preconfiguration
support 61
incompatible print settings
messages. See constraint
messages
information pages, print from HP
installation
Send True Type as Bitmap,
upload, Configuration Settings
menu 127
included 13
HP PCL 6 Print Driver
HP Driver Preconfiguration
support 61
component languages
included 13
supported operating systems
Mac printing-system software
H
help
Home tab, HP Device Toolbox
(Windows) 73
HP Device Toolbox
accessing 71
HP Device Toolbox (Windows)
Device Configuration page
HP PCL 6 printer driver
features 14
options 10
settings 14
Windows printing-system
software 10
HP PS Universal Print Driver
HP Driver Preconfiguration
support 61
L
included 13
languages
CD
driver
installer component
localized CD
HP PS Universal Print Driver and
PCL Universal Print Driver
supported operating systems
M
Mac
Reports 75
HP Utility, Mac
about 122
access 122
supported operating systems
support 123
Mac operating systems
installing printing-system
software 136
Mac OS
Settings 76
HP Driver Preconfiguration
HP UPD Driver Configuration
Editor 60
toolbar 123
HP Web Jetadmin
about 90
messages, constraint
HP Web Jetadmin Driver
I
HP Embedded Web Server
(Windows)
HP ePrint
ICM. See Image Color
Management
Image Color Management
enabling 19
model
comparison
description 69
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Print Density page, HP Device
print driver
supported operating systems
print drivers
Form to Tray Assignment
setting, Device Settings tab
General Everyday Printing
setting, Printing Shortcuts
tab 23
N
Network Summary page, HP
Networking tab, HP Device
networks
print job
Graphic setting, Advanced
tab 19
incompatible print settings
messages 16
HP Device Toolbox,
accessing 71
HP UPD Driver Configuration
Novell Netware operating systems
Enterprise AutoConfiguration
support 58
Print Quality page, HP Device
printer drivers
installa
ble options, Device
access 14
Internet Services options,
O
OCR
Advanced Printing Features
Alternative Letterhead Mode,
Job Separator setting, Device
Layout Options setting,
operating systems
Enterprise AutoConfiguration
support 57
Mac 121
operating systems Windows,
Outlook 67
Automatic Configuration,
Automatic settings, Color tab
Neutral Grays settings, Color
tab 48
Booklet Layout settings,
Color Options settings, Color
tab 47
Color Themes settings, Color
tab 49
Device Settings tab content
Document Options setting,
Document Options settings,
Orientation settings, Finishing
tab 45
Page Order settings, Finishing
tab 45
Pages per Sheet setting,
Paper Options settings, Paper/
Paper source setting, Paper/
Paper type setting, Paper/
Print All Text as Black setting,
Print Data Optimization,
Print on Both Sides settings,
P
paper
Alternative Letterhead Mode
duplex binding settings, printer
drivers 43
orientation 45
Paper Handling page, HP Device
Paper Types page, HP Device
Password page, HP Device
PDF files
Factory Defaults setting,
Flip Pages Up setting, Finishing
tab 43
Print Quality settings, Paper/
Mac, File Upload command
PPDs, Mac
Font Substitution Table
settings, Device Settings
tab 53
Printer Features setting,
Printer Properties tab, driver
access 16
troubleshooting 147
Index
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scanning
settings
priority 135
Settings tab, HP Device Toolbox
(Windows) 76
U
Printing Preferences tab, driver
access 15
Printing Shortcuts tab
contents 21
Raster Compression feature,
Resizing Options settings,
Send True Type as Bitmap
True Type font settings,
uninstall
Upload fonts
Configuration Settings menu
SNMP page, HP Device Toolbox
(Windows) 88
software
usage log, color
settings 135
V
version numbers
uninstall, Add/Remove
Programs 116
supported operating systems
uninstall, Server Properties
Watermarks settings, Effects
tab 38
supported Windows operating
uninstalling 111
W
Web Jeta
dmin
Web printing
software CD
Printing Shortcuts tab
printing-system software
Windows
Web sites
Special Pages
download software
Internet Services options,
availability
covers 34
printing-system software, install
printing-system software, uninstall
status
supplies
Windows operating systems
Enterprise AutoConfiguration
support 57
Windows OS
Supplies Status page, HP Device
System Setup page, HP Device
System tab, HP Device Toolbox
(Windows) 76
product
model comparison
HP Driver Preconfiguration
support 61
HP PCL 6 printer driver
features 14
R
Readiris software
regional versions, CD
T
trays
software CD
Reports, HP Device Toolbox
(Windows) 75
Alternative Letterhead Mode
troubleshoot
resolution
Print Quality page, HP Device
diagnostics 50
troubleshooting
S
Scan Driver
WIA 68
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