Grindmaster Hot Beverage Maker CC 302 20 User Manual

®
Crathco Powdered Beverage Dispensers  
Service Manual  
for  
PIC 1, 2, 3, 4, 5, 6  
PSD 1, 2, 3, 4, 5, 6  
PIC 23A, PIC33A, PIC43A, PIC5W  
TABLE OF CONTENTS  
Warning Labels....................................... 2  
Installation.............................................. 4  
Start up Procedures................................. 4  
How To Dispense Cappuccino.................. 5  
Adjustments............................................ 5  
Cleaning.................................................. 7  
Preventative Maintenance .....................11  
Service  
Light Bulbs...................................12  
Draining the Tank .......................12  
Shipment Preparation .................12  
Whipper Motors .........................13  
Dump Valves ..............................14  
Grommets .................................. 14  
Water Tank ............................... 14  
Inlet Valve ................................. 16  
Thermistor ................................ 17  
Auger Motors ............................ 18  
Blower Motor ............................ 18  
Controller .................................. 18  
Heater Relay ............................ 18  
Transformer .............................. 18  
Soluble Conversion .................. 19  
Troubleshooting..................................... 20  
Exploded Views......................................22  
Wiring Diagram.....................................50  
PIC 2  
PIC 33A  
PIC 1  
PIC 5  
PIC 6  
Prior authorization must be obtained from  
Grindmaster Corporation™ for all warranty claims.  
Grindmaster Corporation™  
4003 Collins Lane  
Louisville, Kentucky 40245 USA  
(502) 425-4776  
(800) 695-4500 (USA and Canada only)  
(800) 568-5715 (Technical Service only)  
FAX: (502) 425-4664  
© Grindmaster Corporation™, 1996  
PRINTED IN USA  
0807 Form # CC-302-20  
Part # 62780  
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Warning Labels (cont.)  
Part #61319, Located on the outside on the back of the dispenser  
Part #61326, Located on the outside on the left of the dispenser  
Part #61325, Located on the drain hose inside the dispenser  
Crathco® Powdered Beverage Dispensers  
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Installation  
Water Inlet Connection  
The following is required for water hook-up:  
1. A quick disconnect water connection or enough coiled tubing so the machine can be moved for cleaning  
underneath. (required for NSF approved water hook-up)  
2. A 1/4" male flare adapter is provided (packed inside the drain tray) to be attached by the installer to the  
back of the machine for hook-up to water supply.  
3. Installation to a water filter system is required to prevent lime and scale build up in the machine.  
4. Water pipe connections and fixtures directly connected to potable water supply shall be sized, installed, and  
maintained in accordance with Federal, State, and Local codes. (required for NSF approved water hook-up)  
5. Equipment is to be installed with adequate backflow protection to comply with applicable Federal, State,  
and local codes. (required for NSF approved water hook-up)  
Start-up Procedure for Standard Units  
NOTE: NSF requires installation of 4” legs for PIC 2,3,4,5,6.  
1. Install drip tray in front of machine.  
2. Connect the 1/4" male flare fitting to the inlet valve on the back of the machine.  
3. Flush the water line to purge any debris from the supply line.  
4. Connect a 1/4" water line to the 1/4" male flare connection and turn the water supply on.  
a. Minimum water pressure to the machine: 20 psi  
b. Maximum water pressure to the machine: 100 psi  
5. Plug the power cord into a proper electrical outlet.  
6. Turn the power switch to the “ON” position and allow the water tank to fill. The machine will make a subtle  
hissing sound when this occurs. Allow 3-4 minutes (5 minutes for PIC 5 or PIC 6) for fill time depending on inlet  
water pressure.  
NOTE: If water supply is allowed to run dry, watchdog timer circuit may disable fill circuit. If this occurs, ensure  
adequate water supply for machine, then reset machine by turning power switch “OFF” for 1 second and then  
turning the power switch back “ON”.  
NOTE: Watchdog timer might engage on initial fill on PIC 5 and PIC 6.  
7. After the water tank has filled, allow 15-45 minutes (45-60 minutes for PIC 5/6) for the water to reach  
operating temperature. (Green ready light will illuminate when tank is up to preset temperature.)  
8. Remove the powder hoppers, rotate the dispense elbow to the “up” position, and fill with desired powder product.  
IMPORTANT: Check to make sure that the auger inside the hopper is correctly installed prior to  
filling. Reinstall powder hoppers. Turn dispense elbow down toward the mixing funnel.  
9. Peel protective film off photo merchandiser cover. (Install graphic if needed)  
10. Install flavor decals as needed. (Place one on each hopper, and place the corresponding decal on the  
dispense section of the front door of the unit)  
POWER CORD TABLE  
Models  
Volts  
Watts  
Phase  
Supply Cord  
Attachment Plug  
Agency  
120V  
120V  
120V  
120/208-240  
208-240  
1400W  
1650W  
1650W  
2500W  
2500W  
14-3  
5-15  
5-15  
5-20  
L14-20  
L14-20  
UL, CUL, NSF  
UL, NSF  
UL, CUL, NSF  
UL, CUL, NSF  
UL, CUL, NSF  
Standard  
14-3  
12-3  
12-4  
12-4  
Single  
Phase  
60Hz  
Models  
Q
Z*  
* For Z model neutral is not required.  
Start-Up Procedures for Pump Units (PIC 2P & PIC 3P only)  
NOTE: Pump units are not designed to be plumbed to pressurized water source.  
1. Place a five gallon water container within 3 feet vertically and 2 feet horizontally of the machine.  
2. Drop the hose at the rear of the machine into the water container (The hose should extend to approximately  
1” from the bottom of the water container.)  
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Installation (cont.)  
Start-Up Procedures for Pump Units (PIC 2P & PIC 3P only) (cont.)  
NOTE: Do not let the end of the hose touch the bottom of the container. Shorten the hose if necessary. If you  
need a longer hose, remove the back access panel, unclamp existing hose, replace with longer hose and  
replace clamp.  
3. Proceed with fifth step under Start Up for Standard Units.  
How to Dispense a Cup of Cappuccino  
On models with manual dispense switches (Refer to serial tag to verify model number of your machine)  
1. Place cup under the selected drink dispense nozzle.  
2. Push and hold the appropriate switch on the touchpad until cup is 2/3 full and then release switch.  
On models with portion control (single portion or 3 portion per head): (optional on PIC 2, 3, & 4 only)  
1. Place cup under the selected drink dispense nozzle.  
2. Push appropriate switch on the touch pad, then release to dispense one preset serving. (see Portion  
Control Adjustment to set portion size)  
NOTE: Portion may be cancelled by push and release of the switch during dispensing.  
CAUTION: Cup must rest flat on tray with a 1/4” (6 mm) clearance between cup and spout. Contents can  
cause severe burns if handled improperly.  
ƽ
Adjustments  
Portion Adjustment  
If machine is a manual dispense, there are no portion control adjustments to be made. (Please refer to serial tag to  
reference model number.)  
SETTING SINGLE PORTION CONTROL  
1. Place a cup under the selected drink dispense nozzle.  
2. Press and hold the dispense switch.  
3. After a 10 second time delay, the machine is triggered into program mode and will begin dispensing.  
4. Continue pressing the button until cup is approximately 2/3 full, then release the switch to prevent overfill.  
The elapsed portion dispense time is saved to memory and will remain until the dispense switch is  
reprogrammed.  
5. Check the portion size by placing an empty cup under the desired dispense nozzle, then press and release  
the dispense switch. The machine will dispense the preprogrammed portion size.  
6. If the portion size is incorrect, repeat above steps until the desired portion size is achieved. Each dispense  
switch needs to be set separately.  
SETTING THREE PORTION SIZES PER HEAD (optional on PIC 2/3/4 only)  
1. Place a cup under the selected drink dispense nozzle.  
2. Press and hold the size button on the touch pad that you wish to program or set. (Hold button throughout  
entire procedure.)  
3. Press and release the manual (top-off) button. After releasing the manual (top-off) button, the 10-second  
delay is activated.  
4. Continue pressing the size button until cup is approximately 2/3 full, then release the switch to prevent  
overfill. The elapsed portion dispense time is saved to memory and will remain until the dispense switch is  
reprogrammed.  
5. Check the portion size by placing an empty cup under the desired dispense nozzle, then press and release  
the dispense switch. The machine will dispense the preprogrammed portion size.  
6. If the portion size is incorrect, repeat above steps until the desired portion size is achieved. Each portion size for  
each head needs to be set separately.  
Crathco® Powdered Beverage Dispensers  
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Thermostat Adjustment  
NOTE: The thermostat range is approximately 160°F to 200°F. The tank temperature is factory set at 180°F,  
making the beverage temperature slightly lower than 180°F.  
1. Unplug machine.  
2. Remove the drip tray.  
3. Remove the upper splash panel on the front of the machine by removing the four Phillips head screws.  
4. Locate the thermostat adjustment dial on the control board(s).  
5. To adjust the temperature of the water being dispensed, turn the adjustment dial on the large* control  
board. (Turn clockwise to increase the water temperature or counterclockwise to decrease the water  
temperature)  
NOTE: It will take time for the water tank temperature to reach its adjusted temperature setpoint.  
CAUTION: Do not force the adjustment dial beyond its 270° of rotation or damage to the control board may occur.  
ƽ
*NOTE: PIC 4, 5, and 6 have a second controller. The temperature dial on the right hand board is not active on  
this board.  
PIC 1 and PIC 4 (Right Head)  
Control Board  
Drink Strength Adjustment  
(Refer to Figure A and B)  
Tools Required: #2 Phillips Screwdriver  
Warning: Risk of Electric Shock! Always turn  
off power to machine while servicing or  
making internal adjustments to machine.  
1. Dispense a drink to determine if drink is too  
strong or too weak.  
2. Turn off power to machine at power switch.  
3. Remove upper front splash cover below  
dispense heads in front of machine.  
4. Using a flat head screwdriver, adjust individual  
dispense heads by rotating appropriate  
Figure A  
adjustment knob. Turn on power to machine and  
dispense a drink to determine if drink  
strength is acceptable. If drink is not  
Operates PIC and right head on PIC4.  
Thermostat dial on this board is not used on PIC4.  
CONTROL BOARD FOR PIC2/3/4/5/6  
acceptable, turn off power to machine  
and repeat adjustment steps until  
desired drink strength is achieved.  
Note: Clockwise rotation will result in a  
stronger drink and counterclockwise will result  
in a weaker drink.  
1
2
3
1
2
3
Note: Water flow rate is factory preset at  
approximately 0.80 ounces per second.  
1
2
3
1
2
3
1
2
3
One controller used for PIC2, PIC3.  
One (Fig A) controller and one (Fig B) controller used for PIC4.  
Two controllers used for PIC43, PIC5, PIC6.  
Figure B  
Remote  
Auger  
Jumper  
Position  
On-Board  
Auger  
Jumper  
Position  
Thermostat dial is not used on PIC43, PIC5, PIC6 right controller.  
On Right Controller: Left dial operates #4 head, middle dial  
operates #5 head, and right dial operates #6 head.  
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Drink Strength Adjustment for Model PIC3E or PIC33AE  
when equipped with remote adjust knobs behind drip tray (Refer to Figure C)  
1. Dispense a drink to determine if drink is too strong or too weak.  
2. Remove drip tray.  
3. Using a flat head screwdriver, adjust individual dispense heads by rotating  
appropriate adjustment knob. Clockwise rotation will result in a stronger  
drink and counterclockwise rotation will result in a weaker drink.  
4. Dispense a drink to determine if drink strength is acceptable,  
repeat adjustment steps until desired drink strength is achieved.  
NOTE: Water flow rate is factory preset at approximately 24mL (0.80 ounces)  
per second.  
Figure C  
Drink Strength Adjustment for Model PIC2J & PIC3J (Refer to Figure D)  
Tool required: #2 Flat Head screwdriver  
1. Dispense a drink to determine if drink is too strong, weak or if portion size is correct.  
2. Turn off power to machine at power switch.  
3. Drink strength and portion size controls will be  
found behind the drain tray. (Refer to Figure D) For  
portion size adjustment, turn dial clockwise to  
increase dispense volume. To decrease volume  
turn dial counterclockwise. For drink strength  
adjustment turn dial clockwise to increase drink  
strength. To decrease strength turn dial  
counterclockwise. Turn on power to machine and  
PORTION SIZE ADJUSTMENT  
dispense a drink to determine if drink strength or  
TURN DIAL CLOCKWISE TO  
INCREASE DISPENSE  
portion is acceptable. If drink strength or portion is  
not acceptable, turn off power to machine and  
repeat adjustment steps until desired drink strength  
or portion is achieved.  
VOLUME  
COUNTERCLOCKWISE TO  
DECREASE DISPENSE  
VOLUME  
Note: Clockwise rotation will result in a stronger drink and  
counterclockwise will result in a weaker drink.  
Note: Water flow rate is factory preset at approximately  
0.80 ounces per second.  
DRINK STRENGTH  
ADJUSTMENT  
TURN DIAL CLOCKWISE TO  
INCREASE DRINK STRENGTH  
COUNTERCLOCKWISE TO  
DECREASE STRENGTH  
Figure D  
* To adjust flow rate, remove left side upper panel. Use flat  
head screwdriver and turn knob on respective dump valve.  
WARNING: Do not adjust flow rate above the factory setting to prevent funnel overflow.  
Cleaning  
CAUTION: When cleaning the unit, do not use cleansers,  
ƽ liquid bleach, powders or any other substance that contains  
Mixing Funnel Shroud  
Water Inlet Fitting  
chlorine. These products promote corrosion of stainless steel  
and plastic parts. Use of these products will void the warranty.  
Water Inlet Pipe  
Funnel O-Ring  
DAILY  
Mixing Funnel  
1. Empty the drip pan as needed and wash daily in a solution  
of dish detergent.  
2. Rinse out the whipper chambers by placing the rinse  
Whipper Chamber  
switch (located on the right of the dispensing valves when  
Whipper Base  
the door is open) in the “ON” position. Dispense one to  
Motor Shaft  
Whipper Base Seal  
two cups until the water is clean. Short bursts of  
dispensing may also help clean the chambers more  
Whipper O-Ring  
Whipper Blade  
Dispense Nozzle  
effectively. When completed, return the rinse switch to the  
“OFF” position.  
3. Remove the hoppers and refill with product.  
Figure E  
Crathco® Powdered Beverage Dispensers  
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WEEKLY  
Removing and Cleaning the Chambers  
1. Open the door and remove the mixing funnel shroud by pulling forward while turning 1/4 turn to the right.  
Lift off and remove.  
2. Remove the mixing funnel by lifting the neck of the funnel out of the whipper chamber, then tilt  
counterclockwise. With one hand on the water inlet fitting on the back panel, pull the funnel out of the  
white ring.  
3. Remove the whipper chamber by rotating it 1/8 of a turn clockwise, then pull to remove.  
4. Remove dispense nozzle from whipper chamber by pulling it apart.  
5. Remove the whipper blade by grasping the whipper blade with two fingers and firmly pulling to remove.  
6. Remove the o-ring on the whipper shaft near the whipper and wipe the motor shaft with a clean towel.  
7. All parts in contact with food must be washed, rinsed, sanitized and air-dried.  
CAUTION: Do not wash parts in dishwasher. Dishwashers will cause damage to parts.  
!
To Reassemble  
1. Replace the o-ring onto the whipper shaft.  
2. Replace the whipper blade by aligning the flat side inside the blade with the flat side of the motor shaft.  
Push blade firmly onto shaft.  
3. Press dispense nozzle into whipper chamber.  
4. Replace the whipper chamber by positioning the medium sized opening up and tilting 1/8 of a turn  
clockwise. Put the whipper chamber over the whipper blade and turn counterclockwise until it locks  
into place.  
5. Replace the mixing funnel by positioning the large opening up and tilting it slightly counterclockwise.  
Lubricate the o-ring on the water inlet pipe with a film of food grade lubricant. Insert the water inlet  
pipe into the water inlet fitting on the back panel, then rotate the funnel to the right until the neck of the  
funnel seats inside the whipper chamber opening.  
6. Replace the shroud by placing it on the mixing funnel with the opening to the right. Turn the shroud to  
the left until the opening in the shroud rests inside the opening in the back panel.  
7. If shroud doesn’t rest inside the opening on the front panel, push in or lift up on the funnel.  
Disassembling & Cleaning the Hoppers (PIC 1/2/3/5/6)  
IMPORTANT: Do not wash hopper without first disassembling.  
1. Open the door and rotate the dispense elbow on the hopper  
to the “UP” position to prevent spillage. (Figure F)  
2. Remove the hopper from the cabinet.  
3. Remove the hopper cover and empty hopper contents.  
4. Pull off the elbow.  
5. Remove the auger pinwheel by pulling it forward while  
stretching out the sides of the hopper. (Figure G)  
6. Remove the drivelink and washer at the rear of the hopper  
by holding the auger spring with one hand at the front of the  
hopper while turning the drivelink clockwise with the other  
hand. (Figure H)  
Figure F  
Figure G  
7. Remove the auger spring and auger spring drive shaft by  
pulling them out through the lower front opening of the  
hopper.  
8. Remove the palnut at the rear of the hopper by turning it  
counterclockwise, then remove the drive shaft bearing  
from the inside of the hopper.  
Figure H  
9. All parts in contact with food must be washed, rinsed,  
sanitized and air-dried.  
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WEEKLY (cont.)  
Reassembling the Hoppers (PIC 1/2/3/5/6)  
(Refer to Figure I)  
IMPORTANT: All components must be completely dry prior  
to reassembly.  
1. Place the drive shaft bearing inside the hopper with the  
threads going through the hole in the rear of the hopper.  
2. Secure the bearing by attaching the palnut to the bearing  
at the outside rear hopper opening. Tighten using only  
your fingers. Use one hand inside the hopper to push  
the bearing outward while turning the palnut clockwise.  
3. Install the auger spring drive shaft and the auger spring  
by inserting the flat end of the spring into the hole in the  
auger drive shaft.  
4. Insert assembly into the lower front hopper opening,  
making sure the threaded end of the auger spring  
drive shaft completely inserts into the drive shaft bearing  
in the rear of the hopper. The drive shaft bearing threads  
should be accessible from the outside rear of the hopper.  
Figure I  
5. Place the washer over the drive shaft bearing threads followed by securing the drivelink onto the drive  
shaft bearing by turning counterclockwise. Secure the auger spring with one hand while attaching the  
drivelink with the other.  
6. Replace the auger pinwheel making sure the pins are securely positioned inside the locator holes in  
the hopper.  
7. Replace the dispense elbow in the “UP” position.  
8. Fill the hopper with product and replace the cover.  
9. Reinstall the hopper into the machine; making sure it is properly positioned inside the notches under  
the hopper.  
10. Turn the elbow down toward the mixing funnel, keeping it lined up over the funnel opening.  
Disassembling & Cleaning the Hoppers (PIC 4)  
IMPORTANT: Do not wash hopper without first disassembling.  
1. Open the door and rotate the dispense elbow on the hopper to the “UP” position to prevent spillage.  
2. Remove the hopper from the cabinet.  
3. Remove the hopper cover and empty hopper contents.  
4. Pull off the elbow.  
5. Pull off hopper base.  
6. Remove the auger pinwheel by pulling it forward while stretching out the sides of the hopper (thin hopper only).  
*See below for wide hopper.  
7. Remove the coupling at the rear of the hopper by holding the auger spring with one hand at the front of the  
hopper while turning the coupling clockwise with the other hand.  
8. Remove the auger with o-ring by pulling them out through the lower front opening of the hopper.  
9. Remove the nuts at the front and rear of the hopper by turning counterclockwise, then remove the bearings  
from the inside of the hopper.  
10. All parts in contact with food must be washed, rinsed, sanitized and air dried.  
* For wide hoppers: Remove wing nut and flat washer on outside of hopper and remove pinwheel assembly (gear with  
spring and pinwheel with 2 springs)  
Crathco® Powdered Beverage Dispensers  
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Weekly Cleaning (cont.)  
Reassembling the Hoppers (PIC 4)  
IMPORTANT: All components must be completely dry prior to reassembly.  
1. Place the bearings inside the hopper in proper position.  
2. Secure the bearings by attaching the nuts to the bearings at the outside rear hopper opening. Tighten using  
only your fingers.  
3. Insert auger into the lower front hopper opening, making sure the threaded end of the auger spring drive  
shaft completely inserts into the rear bearing in the rear of the hopper. The auger threads should be  
accessible from the outside rear of the hopper.  
4. Secure the coupling onto the auger by turning counterclockwise. Secure the auger with one hand while  
attaching the coupling with the other.  
5. Replace the auger pinwheel making sure the pins are securely positioned inside the locator holes in the  
hopper (this hopper only). * See below for wide hopper. For either hopper, turn coupling and make sure  
pinwheel in properly installed and turns freely.  
6. Replace the dispense elbow in the “UP” position.  
7. Fill the hopper with product and replace the cover.  
8. Reinstall the hopper into the machine; making sure it is properly aligned.  
9. Turn the elbow down toward the mixing funnel, keeping it lined up over the funnel opening.  
* For wide hopper: Replace pinwheel assembly by inserting gear through the pinwheel and inserting threads  
through the hopper wall. Insert flat washer on outside and finger-tighten wing nut securely.  
Cleaning the Steam Plenum Tray (PIC 2/3/4/5/6 only) (Refer to Figure L)  
CAUTION: Do not pour liquid into tray. Failure to comply will damage the dispenser and void the warranty.  
ƽ
1. Rotate dispense elbows on the hoppers to the “up” position and remove hoppers from machine.  
2. Remove cover plate inside machine cabinet, located below hoppers.  
3. Using a damp towel, wipe powder build up from  
inside steam plenum tray.  
4. Replace cover plate.  
5. Replace hoppers and turn elbows down to the  
dispense position.  
Quarterly Cleaning  
Cleaning the Steam Recovery Plenum Tray  
WARNING: Risk of electric shock; Disconnect  
from power before servicing!  
ƽ
1. Remove the side access panel (Refer to figure K)  
2. Disconnect the flexible vent tube attached to the  
recovery tray.  
Figure J  
Figure K  
3. Remove the two screws which fasten the recovery  
tray to the sheetmetal enclosure and remove the  
recovery tray through the side access hole.  
4. Remove the back access plate (refer to figure L). Disconnect and remove the  
flexible vent tube from the blower housing. Carefully remove the flexible vent  
tube from the machine's cabinet.  
5. Wash, rinse, sanitize, and air dry the recovery tray and hose. Note: A long soft  
bristle brush or small cloth towel may be used to clean the internal passage of  
the flexible vent tube by pushing it through the tube. Rinse, sanitize and air  
dry the tube.  
6. Reassemble the parts in reverse order.  
NOTE: PIC 5 and PIC 6 contain two ports on the plenum, three flexible tubes  
and a barbed tee.  
Figure L  
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PIC Preventative Maintenance Checklist (Every 6 to 12 months)  
A preventative maintenance visit should be performed every 6 to 12 months, depending on usage. The following procedures should be  
performed during a preventative maintenance visit.  
Parts Required: One PM parts kit (PIC1 - Qty1 - 62707, PIC2 - Qty2 - 62707 or Qty1 - 60933, PIC3 - Qty1 - 60933, PIC4 - Qty1 - 60933  
and Qty1 - 62707, PIC5 - Qty2 - 60933, PIC6 - Qty2 - 60933).  
Tools Required: 11/32 nut driver, needle nose pliers, phillips head screwdriver, food grade lubricant.  
The following procedures should be performed by a qualified service technician.  
WARNING - Risk of electric shock and burns. Disconnect power before servicing. Use care in handling hot liquids.  
ƽ
1.  
2.  
3.  
4.  
Document model and serial number of equipment above.  
Disconnect unit from power supply and turn power off. Then remove all access panels.  
Shut off the water supply valve to the machine.  
Open front door of unit and remove product hoppers. Clean hoppers following procedures on the decal on panel behind  
hoppers or as stated in instruction manual.  
5.  
6.  
Remove the plenum chamber access panel, if so equipped (located below hoppers on newer units). Wipe out exposed plenum.  
Locate the tank drain hose. It is located behind the bottom access panel. It is a white silicone tubing that has a 3/8” stainless  
steel barb plug and a black 5/8” hose clamp on it.  
7.  
PIC 1, 2, 3, and 4: Using a 5 gallon, heat resistant container, route the drain hose into the container.  
PIC 5 and 6 contain over 5 gallons of hot water and require a minimum 6 gallon heat resistant container.  
Remove the clamp, pinch the tube and remove the plug. Drain all of the water out of the tank into the container (about  
3.5 gallons). Warning: the water from the tank is very hot (180°F plus). May cause burns and/or personal injury. Hot water may  
splash. Do not attempt to stop flow of hot water once it begins flowing through drain hose. Replace the drain hose plug and  
secure the clamp back onto the drain hose. Place the drain hose back inside the machine, to its original location. Carefully  
empty the drain bucket. Do not refill the unit at this time. Delime tank if needed.  
8.  
Remove the mixing funnel shroud and mixing funnel from each chamber. Remove and discard the o-ring on the mixing funnel.  
Set the shroud and funnel aside.  
9.  
Remove each whipper chamber and whipper blade. Check for wear and replace if necessary. Then remove and discard the  
small whipper shaft o-rings from each dispense head.  
10.  
Remove the two screws from each whipper base and save the screws. Discard the old whipper base and slinger washer, and  
replace with the new parts in the PM kit.  
11.  
12.  
13.  
Clean the whipper motor shaft and clean all dried product in this area under where the whipper base was located.  
Install the new slinger washer onto the whipper motor shaft, and up to hopper mounting bracket.  
Lubricate inside of whipper base with a food grade lubricant. Then install whipper base over the whipper motor shaft and check  
alignment of holes. If alignment is off, rotate base 180° to make sure holes line up. Hold base securely, and carefully  
tighten mounting screws.  
14.  
15.  
Check whipper motor shaft to ensure it can turn freely using fingers. If shaft is hard to turn, remove screws, rotate base 180°,  
and re-tighten.  
Install the new, red, small o-rings, along with the whipper blades, and whipper chambers. Clean the funnel shrouds and funnels.  
Install each new funnel o-ring and lubricate. Then install funnel and shroud. When complete, put the plenum chamber access  
panel back in place, if so equipped.  
16.  
17.  
Remove plenum through side access hole and remove the plenum hose(s) from the blower to the plenum chamber. Clean the  
plenum and either clean or replace the hose(s) (part# 61123, not in kit). Re-install clean parts.  
Remove the dump valves located behind side access panels, by loosening the dump valve bracket nuts with the 11/32 nut  
driver and lifting bracket up. Then pull dump valve from grommet and then remove the grommets from the tank with needle  
nose pliers and discard. Then remove the o-rings from the dump valves and discard. Replace with new tank grommets and new  
o-rings for each valve. Re-install the dump valves and secure back onto the tank. Tighten nuts on dump valve bracket.  
Locate power supply and verify proper electrical supply to unit.  
18.  
19.  
20.  
21.  
22.  
23.  
24.  
25.  
26.  
Find the water supply line. Turn on water supply, and verify adequate water flow.  
Turn power supply back on. Then turn main power switch to “on”.  
Verify water tank in unit is filling. After the tank is full, verify that the heating cycle has started.  
Allow unit to fill and shut off. Check around dump valves and any tubing for signs of water leaks.  
Replace all access panels and reinstall hoppers inside the unit. Verify nut on back of hopper is secure.  
Verify each dispense head is operating properly and that the settings are correct. Adjust if necessary.  
Check for proper product temperature and check mix ration for proper setting, and adjust if necessary.  
Review proper care, cleaning and maintenance procedures with store personnel.  
Crathco® Powdered Beverage Dispensers  
Page 11  
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Service  
Changing the Lightbulb on Models With a Backlit Merchandiser (PIC 1/2/3/4/5/6)  
(Refer to Figure M) (Refer to serial tag to verify model number of your machine)  
WARNING: Disconnect machine from branch electrical supply before changing  
the lightbulb.  
ƽ
NOTE: PIC2/3/4 uses a F8T5 12" 8 watt replacement bulb. PIC5/6 uses a 22W circular bulb.  
1. All: Remove the front merchandiser photo and cover by grasping the edges of the  
merchandiser.  
2. PIC1: Lift bulb out of socket vertically.  
PIC 2/3/4: Remove the old lightbulb by gently turning the lightbulb 1/4 turn to the left and  
pulling the bulb from the socket.  
PIC5/6: Disconnect cable from bulb and pull bulb from holder.  
3. PIC2/3/4: Install the new bulb by lining up the pins on either end of the bulb parallel  
with the socket opening.  
Figure M  
4. PIC2/3/4: Gently insert both ends of the bulb into the socket and turn the bulb 1/4 turn to the  
right until the bulb locks into place.  
5. All: Replace the merchandiser photo and cover.  
To Prepare for Shipment  
Important: Always completely empty water tank and POWDER HOPPERS prior to shipping unit. (See draining the  
tank and cleaning the hoppers sections)  
NEVER SHIP UNIT WITH POWDER IN HOPPER - THIS WILL CAUSE IRREPARABLE DAMAGE.  
Draining the Tank (PIC 2/3/4 )  
Always empty the tank before shipping.  
NOTE: PIC 1 contains 2 gallons of hot water.  
PIC 2, PIC 3 and PIC 4 contain 3-1/2 gallons of hot water.  
PIC 5 and PIC 6 contain 5-1/2 gallons of hot water.  
WARNING: Draining of tank should be performed by a qualified service technician. The tank contains  
very hot water. May cause severe burns.  
ƽ
1. Prepare a heat resistant container to drain the tank water into.  
2. Unplug the machine.  
3. Remove the drain tray and front access panel. (Figure N)  
4. Locate the silicone drain hose on the left side wall. Put the end of the drain hose into the container. Secure  
the end of the drain hose (i.e. with tape) into the container. (Figure O)  
5. Remove the hose clamp and plug. (Figure P)  
6. Allow the tank to drain completely.  
NOTE: It may be necessary to pinch the hose and stop the water before container is full. Carefully  
re-install plug, then empty container. Repeat steps 4-6 to completely drain tank.  
Figure N  
Figure P  
Figure O  
Page 12  
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Draining the Tank (PIC 2/3/4 ) (cont.)  
7. Once the tank is empty, securely replace the plug and clamp on the end of the hose. Reposition the drain  
hose inside the hose clip on the left side wall.  
8. Reassemble the front access panel and drain tray.  
Purging Machine of All Water for Shipment in Cold Areas  
WARNING: This procedure should be performed by a qualified service technician.  
1. Turn the power switch to the "OFF" position.  
2. Drain the water tank (refer to instructions on page 12). Do not replace the drain hose plug and clamp until  
further instructed.  
3. Turn the power switch to the "ON" position. The ready light should turn itself "ON" within 12 seconds. The  
12 second delay signals that the heating element has been disabled due to the lack of water in the tank  
after it is drained.  
IMPORTANT: If the ready light does not turn itself "ON" within 12 seconds, turn the power "OFF" to avoid  
burning out the heating element.  
4. Listen for the inlet valve to energize. To purge the inlet valve and water inlet tube, apply 10-20 psi  
compressed air to the inlet valve connection for 10 to 20 seconds while the inlet valve is energized.  
NOTE: Do not energize the inlet valve for more than 5 minutes at a time. Otherwise, the watchdog timer will  
disable the inlet valve. If this occurs, reset the machine by flipping the power switch “OFF” then “ON”.  
5. After the inlet valve and water inlet tube are purged, purge the dump valves and dispense lines. While  
applying 10-20 psi compressed air to the inlet valve connection, press and hold each dispense button for  
1-2 seconds.  
6. Turn the power switch to the “OFF” position. Replace the drain hose plug and clamp. Reposition the drain  
hose inside the hose clip on the left side wall.  
7. Reassemble the front access panel and drain tray.  
Replacing Whipper Motors on Machines Manufactured Prior to Fall 1998:  
1. Left motor may be changed with 61116-01 (round motor) if you install a single pole switch  
(part # 61847) in place of the existing power switch.  
2. Middle motor may be changed with 61116-01 directly.  
3. Right motor can only be changed with 61116R (Oval (double-D) shaped motor).  
Replacing Whipper Motors on Machines Manufactured After Fall 1998:  
1. Place motor in mounting location, install lock washers and loosely tighten acorn nuts on motor mounting  
studs. Hold motor while shaft is centered inside hole then tighten nuts securely.  
2. Install white slinger washer over the motor shaft and up to hopper mounting bracket.  
3. Lubricate inside of whipper base then install over the motor shaft and check alignment of holes. If alignment  
is off, rotate base 180° to make sure holes line up. Hold base securely, and carefully tighten mounting  
screws.  
4. Check the motor shaft to ensure it can turn freely with fingers. If shaft is still hard to turn, reposition motor  
and repeat.  
230V Whipper Motor Replacement Kit # 62530  
120V Whipper Motor Replacement Kit # 62528  
Quantity  
Part #  
Description  
Quantity  
Part #  
Description  
1
61523  
Whipper Base  
Assembly  
1
61523  
Whipper Base  
Assembly  
61117-01  
62529  
Motor, Whipper,  
230V  
Instruction Sheet  
61116-01 or  
61867  
Motor, Whipper,  
120V  
Instruction Sheet  
1
1
1
1
62529  
Crathco® Powdered Beverage Dispensers  
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Removal of Whipper Motor(s):  
1. Disconnect power.  
2. Remove front and side access panels.  
3. Remove chamber.  
4. Remove whipper base. (Figure Q)  
5. Remove motor nuts and pull motor out of slot. (Figure R, S)  
6. Disconnect wire connection. (Figure T)  
7. Replace motor as needed.  
Figure Q  
Figure R  
Figure S  
Figure T  
Replacing Dump Valves, Dump Valve O-rings, and/or Tank Grommets  
1. Remove the dump valves located behind side access panels, by loosening  
the dump valve bracket nuts with 11/32 nut driver and lifting bracket up.  
(Figure U, V)  
2. Pull dump valve from grommet and then remove the grommets from the  
tank with needle nose pliers and discard. (Figure W)  
3. Remove the o-rings from the dump valves and discard. Replace with new  
tank grommets and new o-rings for each valve. (Figure X)  
4. Re-install the dump valves and secure back onto the tank.  
5. Tighten nuts on dump valve bracket.  
Figure U  
Figure V  
Figure W  
Figure X  
Replacing Water Tank on Machines with Serial # 339304 and Lower:  
(Refer to Figures Y, Z, AA)  
1. Switch off and unplug unit, disconnect from water supply, and drain tank completely.  
2. Remove top of cabinet, left side and rear access panels.  
3. Disconnect tank ground, heating element, thermal probe, water probe and hi-level thermostat wires and  
vent tubing in top of unit.  
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Replacing Water Tank on Machines with Serial # 339304 and Lower: (cont.)  
4. Disconnect dump valve wiring and tubing in left access opening and remove valves.  
5. Disconnect tank fill tubing from inlet valve in rear of unit.  
6. Remove screws holding water tank and  
mounting bracket. Remove tank,  
bracket and old tubing  
(NOTE: Do not discard dump valve  
tubing).  
7. Remove heating element, thermal  
probe, water probe, vent fittings, and  
valve retaining clip from old tank.  
Examine to determine if these items  
need to be replaced. Remove and  
discard old hi-level thermostat and  
mounting bracket.  
Figure Y  
8. Drill holes in cabinet per sketch below  
and deburr. (Figure Y)  
9. Install (3) #8-32 x 3/8" machine screws (07026-07) in new  
holes in sides of casing. Lower new tank retaining bracket  
(61845) from the top of the unit until it rests on the machine  
screws. Add locknuts (71261) and tighten.  
NOTE: Instructions above are for units with a stainless steel  
casing, for units with a black powder coat casing, use black  
screws (61303).  
10. Install new dump-valve grommets (61243) and plugs  
(61229) (for PIC2 only) in side of new tank (61841).  
11. Install new probe grommets (71147), heating element with  
new hi-level thermostat (62305), mounting bracket (62238)  
and (2) #8-32 x ¼" SS screws (61353), thermal probe, water  
probe, and vent fittings in new tank cover (61842) as shown  
in sketch below.  
12. Place tank gasket (61844) over top of new tank (61841), aligning  
holes with studs, and lower new tank cover (61842) over  
studs. Bolt tightly with (10) #8-32 locknuts (71261).  
13. Lower tank onto retaining bracket, feeding fill fitting in  
tank bottom through the hole in the bracket. Bolt tank  
to the back of casing with (2) lock washers (61186) and  
(2) #8-32 x 3/8" machine screws (07026-07) for  
stainless casings, or #8-32 x 3/8" black screws for black  
powder coat units.  
Figure Z  
14. Install new o-rings (61365) on dump valves and insert  
them into side of tank from the access panel in the side  
of the casing. Secure with valve retaining clip,  
reconnect all wires and dump valve tubing.  
15. Measure and cut new 29" vent tubing (05826), connect  
one end to the vent fitting in the top of tank and run the  
Figure AA  
other end down the side of the tank to the bottom of the  
unit. Reconnect all wires to tank ground, heating element,  
thermal probe, water probe, and hi-level thermostat.  
16. Cut and install new tubing (05826) from inlet valve to tank fill fitting and drain per sketch.  
NOTE: Apply tank drain hose decal (61325) to drain hose after installing and feeding drain hose through hole in  
control mounting bracket in bottom of the unit.  
17. Replace all panels and reconnect to water and electrical supply.  
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Removal of Water Tank on Machines with Serial # 339305UK and Higher:  
1. Disconnect power.  
2. Drain tank. (see page 12)  
3. Remove machine lid, rear access panel and dump valve access  
panel. (Figure BB)  
4. Disconnect wires from tank lid components and dump valves. (Figure CC)  
5. Disconnect hoses from dump valves.  
6. Remove mounting screws from rear of tank. (Figure DD)  
7. Disconnect drain hose from bottom of tank. (Figure EE)  
8. Lift out tank and replace as needed. (Figure FF)  
Figure BB  
Figure FF  
Figure CC  
Figure DD  
Figure EE  
Removal of Inlet Valve  
1. Disconnect power.  
2. Drain tank. (see page 12)  
3. Remove rear access panel.  
4. Disconnect black hose from fan.  
5. Remove two screws and lock nuts. (Figure GG)  
6. Remove valve. (Figure HH)  
7. Disconnect wire connection, hose clamp and hose. (Figure II)  
8. Replace valve as needed.  
Figure GG  
Figure HH  
Figure II  
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Removal of Thermistor  
1. Disconnect power.  
2. Remove machine lid. (Figure JJ)  
3. Disconnect thermistor wires. (Figure KK)  
4. Lift out thermistor and replace as needed. (Figure LL)  
5. To replace with thermistor, add food grade lubricant. (Figure MM)  
Figure JJ  
Figure KK  
Figure LL  
°C  
Figure MM  
THERMISTOR CURVE  
°C  
°F  
RESISTANCE (OHMS)  
°F  
RESISTANCE (OHMS)  
0
5
32  
41  
50  
59  
68  
77  
86  
95  
104  
113  
122  
131  
16325  
12697  
9951  
7856  
6246  
5000  
4028  
3266  
2663  
2185  
1802  
1493  
60  
65  
70  
75  
80  
85  
90  
95  
140  
149  
158  
167  
176  
185  
194  
203  
212  
221  
230  
1244  
1041  
875  
740  
628  
535  
458  
393  
339  
294  
255  
10  
15  
20  
25  
30  
35  
40  
45  
50  
55  
100  
105  
110  
Crathco® Powdered Beverage Dispensers  
Page 17  
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Removal of Auger Motor(s)  
1. Disconnect power.  
2. Remove front and side access panels.  
3. Remove hoppers.  
4. Remove three screws and  
lock washers. (Figure NN)  
5. Pull motor out of slot. (Figure OO)  
6. Disconnect wire connection.  
7. Replace motor as needed.  
Figure NN  
Figure OO  
Removal of Blower Motor  
1. Disconnect power.  
2. Drain tank. (see page 12)  
3. Remove rear access panel.  
4. Disconnect black hose from fan.  
5. Disconnect hose from inlet valve if needed.  
6. Remove two screws from side.  
7. Remove fan. (Figure PP)  
8. Disconnect wires.  
9. Replace motor as needed.  
Figure PP  
Removal of Controller  
1. Disconnect power.  
2. Remove front access panels.  
3. Carefully remove connectors from controller.  
(Do not pull on wires.)  
4. Carefully press black clips back and pull out  
controller. (Do not pull on controller components -  
pull only on green board.)  
Heater  
Relay  
p/n 61131  
Ballast  
p/n 61196  
Transformer  
p/n 61481  
Controller  
5. Carefully remove controller. (Figure QQ)  
(Handle controller only on edges of green board.)  
6. Replace controller as needed.  
Removal of Heater Relay  
1. Disconnect power.  
2. Remove front access panels.  
3. Remove wires from relay. (Note locations of wires  
before removing.)  
4. Remove screws and lift out relay. (Figure QQ)  
5. Replace relay as needed.  
Figure QQ  
Removal of Transformer  
1. Disconnect power.  
2. Remove front access panels.  
3. Remove wires from transformer. (Note locations of wires before removing.)  
4. Remove screws and lift out transformer. (Figure QQ)  
5. Replace transformer as needed.  
Page 18  
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Troubleshooting Guide  
Only a qualified service technician should perform Electrical and mechanical adjustments or repairs.  
Always disconnect power before attempting any maintenance procedures.  
PROBLEM  
PROBABLE CAUSE  
CORRECTIVE ACTION  
No powder dispensed  
into mixing funnel  
• Rinse switch turned to “RINSE ON” position  
• Powder hopper dispense outlet clogged  
• No or low powder level in hopper  
• Flip rinse switch to “RINSE OFF” position  
• Refer to Cleaning of Hoppers section  
• Refill hopper  
• Hopper drivelink not engaged with motor  
• Remove and reinstall hopper and ensure  
engagement with motor  
• Hopper elbow is not directed into the mixing  
funnel  
• Turn down dispense elbow; line it up with mixing  
funnel  
Machine will not  
dispense any product  
(water or powder)  
• Power turned “OFF” to machine  
• Ensure power switch is in “ON” position, machine is  
plugged in and water is turned on  
• Dispense cycle watchdog timer has tripped  
• Reset machine by flipping power switch “OFF” then  
“ON” once (the maximum run time per head is  
limited to 40 seconds before watchdog timer  
disables the dispense heads)  
• Faulty transformer  
• Faulty control board  
• Contact factory for assistance  
• Contact factory for assistance  
Product not whipping  
• Whipper blade broken or missing  
• Verify blade is in place. Replace if broken or missing  
Water overflows mixing • Water flow too fast  
funnel  
• Contact factory for assistance  
Dump valves to be adjusted  
• Whipper chamber outlet restricted  
• Remove obstruction  
• Whipper blade broken or missing  
• Verify blade is in place. Replace if broken or missing  
Drink is too weak or  
strong  
Refer to Drink Strength Adjustment section (page 6)  
Refer to Thermostat Adjustment section (page 6)  
Drink is too hot or cold  
No hot water from  
dispense head  
• Check for flashing lights on controller  
• Water level in tank is below water probe  
• Refer to Controller Diagnostics section (page 20)  
• Ensure that water supply to machine is “ON” and  
reset power to machine  
• Thermostat not adjusted  
• Faulty heater relay  
• Dump tube from water tank is kinked  
• Water shorting out probe connections  
• See Thermostat Adjustment section (page 6)  
• Replace heater relay (page 18)  
• Check tubing for obstructions  
• Dry connections on tank  
Water tank boils water • Check for flashing lights on controller  
• Thermostat adjustment set too high  
• Faulty heater relay  
• Refer to Controller Diagnostics section (page 20)  
• Refer to Thermostat Adjustment section (page 6)  
• Replace heater relay (page 18)  
No water dispensed  
from dispense nozzle  
• Water supply to machine turned “OFF”  
• Check for flashing lights on controller  
• Faulty dump valve  
• Turn “ON” water supply to machine  
• Refer to Controller Diagnostics section (page 20)  
• Replace dump valve (page 14)  
Water overflows from  
water tank  
• Leaky inlet water valve  
• Replace inlet water valve  
• Check level probe connections  
• Replace probe  
• Faulty level probe connection  
• Faulty level probe due to mineral build-up  
• Inlet water pressure too high  
(greater than 120 psi)  
• Install pressure regulator to water inlet  
Machine inadvertently  
dispenses from  
dispense heads  
• Wet wiring connections on harness or  
controller  
• Allow connections to dry  
Drink is cold and ready • Check for flashing lights on controller  
light is on  
• Refer to Controller Diagnostics section (page 20)  
Page 20  
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Troubleshooting Guide (cont.)  
Only a qualified service technician should perform Electrical and mechanical adjustments or repairs. Always dis-  
connect power before attempting any maintenance procedures.  
Diagnostics for all PIC2, PIC3, PIC4, PIC5, and PIC6’s:  
WTR FAIL = Light flashes when watchdog timer disables machine  
after 300 seconds of continuous inlet valve operation.  
THERM FAIL = Light flashes when thermistor fails or thermistor is  
disconnected.  
WTR HEATER = Light flashes when heater is on.  
POWER OK = Light stays on when transformer is supplying proper  
voltage to controller.  
FRONT VIEW OF CONTROL BOARD (BEHIND FRONT ACCESS PLATE)  
If WTR FAIL light is flashing:  
Ensure water supply to machine is turned “on”.  
Reset machine power “off” then “on”.  
If THERM FAIL light is flashing:  
Reset machine power “OFF” then “ON”. If green ready light does not turn off after 10 seconds then:  
Check thermistor connections.  
If connected properly, replace faulty thermistor. (Mineral build-up may be the cause.)  
WTR HEATER light will flash on and off when the water tank is being heated:  
Note: When green “ready” light on front of machine is “Off” WATER HEATER light should flash.  
If light works properly and machine is not heating, replace faulty heater. (Mineral build-up may be the cause.)  
If POWER OK light is off:  
Make sure power switch is on and machine is plugged in.  
If switch is on, and light is off, call factory for assistance.  
Note: PIC 4/5/6 - If water gets cut off to machine for 5 minutes during operation, tank water will not replenish, heater  
circuit will be disabled, and heads #1-3 will be disabled. Other heads will still operate. Left controller will read  
“WATER FAIL”. What could happen is that other heads will dispense low or no water (possibly cold) and full amounts  
of powder.  
Note: PIC 4/5/6 - “Thermistor Fail” - When the thermistor reads out of range or is disconnected, the machine shuts  
down the dispensing and heating. Only heads #1-3 are disabled, other heads can still operate. This can cause cold  
drinks to be dispensed out of the right head(s).  
If you still need help, call our service department at (800) 695-4500 (USA and Canada only) or (502) 425-4776 (Monday through Friday,  
8 am - 6 pm EST) or an authorized service center in your area. Please have the model and serial numbers ready so that accurate  
information may be given.  
Prior authorization must be obtained from Grindmaster Corporation’s Technical Services Department for all warranty claims.  
Crathco® Powdered Beverage Dispensers  
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PIC 1 Chassis Parts  
(units with serial numbers beginning with “L”)  
63493  
63493  
63493  
Page 22  
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PIC 1 Hopper Bracket  
(units with serial numbers beginning with “L”)  
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PIC 1 Door Assembly  
(units with serial numbers beginning with “L”)  
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PIC 1 Tank Assembly  
(units with serial numbers beginning with “L” or “T”)  
( * ) ( *** )  
(*) = 71610 REPAIR KIT FOR DUMP VALVE  
(***) = 61365 DUMP VALVE O-RING  
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PIC 1 Chassis Parts  
(units with serial numbers beginning with “T”)  
63493  
63493  
63493  
Page 26  
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PIC 1 Hopper Bracket  
(units with serial numbers beginning with “T”)  
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ꢉꢋꢄꢈꢂ  
ꢉꢋꢃꢋꢉ  
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ꢆꢋ ꢉꢋꢇꢈꢂ  
Crathco® Powdered Beverage Dispensers  
Page 27  
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PIC 1 Door Assembly  
(units with serial numbers beginning with “T”)  
63097  
63097  
63097  
Page 28  
Crathco® Powdered Beverage Dispensers  
Download from Www.Somanuals.com. All Manuals Search And Download.  
PIC 2/3 Chassis Parts  
Crathco® Powdered Beverage Dispensers  
Page 29  
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PIC 2/3 Hopper Bracket  
Page 30  
Crathco® Powdered Beverage Dispensers  
Download from Www.Somanuals.com. All Manuals Search And Download.  
PIC 2/3 Tank Assembly  
Crathco® Powdered Beverage Dispensers  
Page 31  
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PIC 2/3 Door Assembly  
Page 32  
Crathco® Powdered Beverage Dispensers  
Download from Www.Somanuals.com. All Manuals Search And Download.  
PIC 4 Chassis Parts  
63493  
Crathco® Powdered Beverage Dispensers  
Page 33  
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PIC 4 Control Bracket Assembly  
Base  
Lid  
Page 34  
Crathco® Powdered Beverage Dispensers  
Download from Www.Somanuals.com. All Manuals Search And Download.  
PIC43A Control Bracket Assembly  
Crathco® Powdered Beverage Dispensers  
Page 35  
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PIC 4 Hopper Bracket  
Funnel Whipper  
Shroud  
Page 36  
Crathco® Powdered Beverage Dispensers  
Download from Www.Somanuals.com. All Manuals Search And Download.  
PIC 4 Hopper  
62639 Hopper Assy 5.5# PIC4 (use for sugar-based powders)  
62640 Hopper Assy 11# PIC4 (use for sugar-based powders)  
PE 32  
63078 Hopper Assy 5.5# PIC4 SOL (use for soluble coffee)  
Crathco® Powdered Beverage Dispensers  
Page 37  
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PIC 4 Tank Assembly  
,7(0ꢀ12ꢁ 3$57ꢀ12ꢁ '(6&5,37,21  
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Page 38  
Crathco® Powdered Beverage Dispensers  
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PIC 4 Door Assembly  
Crathco® Powdered Beverage Dispensers  
Page 39  
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PIC 4 Final Assembly  
Page 40  
Crathco® Powdered Beverage Dispensers  
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PIC 5 Casing Assembly (Part # 62813)  
63493  
PIC 5 Base Assembly (Part # 62819)  
Crathco® Powdered Beverage Dispensers  
Page 41  
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PIC 5 Control Bracket Assembly  
PIC 5 Lid Assembly  
(Part # 62974)  
(Part # 62810)  
1
4
2
11  
6
4
1
3
5
3
12  
5
3
2
ITEM NO. PART NO. DESCRIPTION  
ITEM NO. PART NO. DESCRIPTION  
1
2
62849 Bracket, Control Mtg PIC5 No Display  
61338 Terminal Board  
1
2
3
4
5
62811 Panel, Lid,  
61303 Screw, #8 x 3/8 black trilobe  
61217 Spring, Hopper Retaining  
62812 Flashing Top PIC5  
3
61800 Controller,Pic 3 Portion  
4
61131 Relay,12 vdc Coil  
5
61481 Transformer,40VA 24/12S  
61266 STANDOFF, RVRS EDGEMOUNT  
10073 Label, Ground Symbol  
86877 SCRW, #8X1/2 PH TR HD T/AB ZNC  
6
7
23  
7
3
8
60394 Bushing,Snap-7/8"OD x 3/4"  
61303 Screw, #8 x 3/8 black trilobe  
61272 SCRW, #8X3/8 PH PN T/B ZNC/GN  
62890 Harness, Chassis PIC5/6  
62928 DECAL, CONTROLLER PIC5/6  
9
10  
11  
12  
1
8
13  
10  
6
PIC 5 Door Assembly  
11  
12  
(Part # 63060)  
22  
21  
20  
14  
PLUG HOLE WITH #71138  
IF NO HOT WATER  
2
ITEM NO. PART NO. DESCRIPTION  
ITEM NO. PART NO. DESCRIPTION  
1
2
63482 Door Plastic PIC5W w hole  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
63061 Bracket, Circle Lamp  
61327 Decal, Light Replace  
62915 Switch, Dispns PIC5/6 No Wafer  
62884 Door Brkt Wldmt,  
3
71129 NUT, 8-32 KEPS SS  
4
62904 Cover,PIC5 Graphic  
62905 Graphic,PIC5  
60394 Bushing,Snap-7/8"OD x 3/4"  
61272 SCRW, #8X3/8 PH PN T/B ZNC/GN  
61187 Washer, #8 Star Lock  
5
6
62856 Decal, 2/3 Full PIC5/6  
62847 Panel, Dispense Switch Cvr,  
61479 STRAIN RELIEF,HEYCO  
61303 Screw, #8 x 3/8 black trilobe  
62889 Harness, Door PIC5/6  
62937 Fixture,Circle Fluor w Lamp 22W  
62973 Bulb Circle 22W  
7
70635 TERMINAL, 1/4-032 X 45DEG TAB  
63479 Switch Hot Water PIC5W  
63481 Label "Hot Water" PIC5W  
63480 Harness PIC5W Jumper  
61451 Decal, Door Inner PIC  
8
9
10  
11  
12  
Page 42  
Crathco® Powdered Beverage Dispensers  
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PIC 5 Hopper Bracket Assembly (Part # 62850)  
25  
23  
33  
26  
8
40  
7
41  
37  
39  
36  
6
1
10  
9
4
15  
24  
11  
34  
5
38  
32  
28  
29  
31 30  
14  
2
27  
35  
12  
13  
3
21  
20  
22  
3
16  
18  
17  
16  
19  
ITEM NO. PART NO. DESCRIPTION  
ITEM NO. PART NO. DESCRIPTION  
1 62851  
2 61461  
3 61847  
4 61226  
5 61221  
6 61255  
7 62823  
Bracket, Hopper PIC5  
Button, Restrictor  
23 60381  
24 61250  
Rivnut, 6-32 ALS4-632-80  
Washer, #8 Split Lock  
Switch,Toggle-Spst  
25 61159-19-5 Seal, Closed Cell Foam 16.5"  
Funnel, Disconnect  
Funnel Whipper  
26 61848  
27 62825  
Decal, Do Not Pour  
Plenum, Steam PIC5  
SHROUD  
28 71155-15-b Tubing, Silicone 5/16x1/2  
29 71155-16-a Tubing, Silicone 5/16x1/2  
30 71155-16-b Tubing, Silicone, 5/16x1/2  
31 71155-16-c Tubing, Silicone 5/16x1/2  
32 71155-15-a Tubing, Silicone 5/16x1/2  
Plate, Cover Plenum,  
8 61116-01-1 Motor, Whipper 120V  
9 61334  
10 61523  
11 60741  
12 07023-04  
13 61339  
14 62395  
15 61127  
16 61847-1  
17 61242  
18 61247  
19 61248  
20 61889  
21 63496  
22 63495  
Washer, Slinger  
Whipper Base Assy  
O-Ring,2-014  
33 61618  
34 61458  
35 61480  
36 61353  
37 61236  
38 63068  
39 61228  
40 86877  
41 62891  
43 61264  
Motor,24VDC,Auger,145 RPM  
Blade, Whipper  
Screw,6-32x1/4 PH BD M/S SS  
8-32 UNF S.S. ACORN NUT  
Chamber, Whipper  
STRAIN RELIEF,HEYCO  
Screw,8-32 X 1/4" PH PN 18-8 SS  
SCRW, 10-32X1/2 PH TR SS  
NUT, 10-32 ESNA SS  
O-RING,.335 ID X .079 CS  
Nut, Switch, for 61847  
Label, Flush On/Off  
Spacer, NYL HEY #334 SPU98  
SCRW, #8X1/2 PH TR HD T/AB ZNC  
Harness, Hopper Brkt PIC5/6  
Plug, 3/16" Hole  
Label, Power On Light PIC  
Label, Ready Light PIC  
Label, PWR ON/OFF PIC  
Lamp Red w/ Leads  
Lamp Green w/ Leads  
Crathco® Powdered Beverage Dispensers  
Page 43  
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Page 44  
Crathco® Powdered Beverage Dispensers  
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PIC 5 Final Assembly  
6
11  
28  
40  
1
28  
9
25  
22  
5
14  
24  
17  
7
20  
13  
18  
30  
23  
3
21  
10  
34  
19  
40  
35  
4
28  
16  
2
16  
8
31  
15  
39  
16  
12  
ITEM NO. PART NO. DESCRIPTION  
ITEM NO. PART NO. DESCRIPTION  
Fitting,Assy,1/4 fL X 3/4 Hs, Brs  
1 62813  
2 62819  
Casing Assy,PIC  
Base Assy PIC6  
22 61237  
23 61438  
24 61423  
25 61141  
26 61305  
27 71129  
28 61303  
29 61304  
30 60080  
31 62914  
32 61440  
33 61834  
34 100268  
35 62981  
36 61146  
37 00800  
38 61463  
39 62929  
40 62992  
Panel,Steam Plenum-Black *IH*  
Panel, Side Access DV  
Plate,Back Access  
3 63485  
Hopper Brkt Asy PIC5  
Door Asy PIC5  
4 63060  
5 62858  
Tank Final Assy  
Screw, 8-32 x 5/8 black  
NUT, 8-32 KEPS SS  
6 62810  
Lid Assy PIC6  
7 62830  
Bracket, Tank Retaining,  
Splash Panel Plastic PIC  
Control Brkt Assy PIC6  
Splash Panel,  
Screw, #8 x 3/8 black trilobe  
Screw,6-32 x 1/2 PPH,SS  
Clamp,5/8"Nylon **SC**  
Button, Swch PIC5/6 w/ Art  
CAP, #8 SCREW SOFT  
8 62832  
9 62974  
10 62831  
11 62802  
12 62833  
13 62836  
14 61372  
15 62921  
16 71256  
17 71160  
18 62835  
19 62845-2  
20 62845-1  
21 62845-3  
Blower Assembly 120V  
Tray, Drain PIC5  
Decal, FLVR Strip PIC  
Tubing Asy,Drain,PIC5  
Hopper Asy PIC Single Pinw  
Grid Drain PIC5  
Decal,Caution,Behind Drip Tray  
Decal, Front Warning PIC  
Instr, Manual PIC Domestic  
Label,Serial Number,Name Plate  
Tag, Instalation  
Leg, 4" Plastic  
Clip,Syphon Hose w/Blk Adhsv  
Tee, 1.25"  
Decal, Cup PIC5/6  
TUBING, 1-1/4X14 LONG FLEX  
TUBING, 1-1/4X14 LONG FLEX  
TUBING, 1-1/4X14 LONG FLEX  
Mural Assy Side PIC5-6  
Crathco® Powdered Beverage Dispensers  
Page 45  
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PIC 6 Casing Assembly  
63493  
PIC 6 Lid Assembly  
(Part # 62874)  
PIC 6 Base Assembly  
(Part # 62876)  
Page 46  
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PIC 5/6 Control Bracket Assembly  
(Part # 62848)  
ITEM NO. PART NO. DESCRIPTION  
1 62849  
2 61338  
3 61800  
4 61131  
5 61481  
6 61266  
7 10073  
8 60394  
9 61303  
10 61272  
11 62890  
12 62928  
Bracket, Control Mtg PIC5 No Display  
Terminal Board  
11  
Controller,Pic 3 Portion  
2
6
Relay,12 vdc Coil  
Transformer,40VA 24/12S  
STANDOFF, RVRS EDGEMOUNT  
Label, Ground Symbol  
7
4
4
Bushing,Snap-7/8"OD x 3/4"  
Screw, #8 x 3/8 black trilobe  
SCRW, #8X3/8 PH PN T/B ZNC/GN  
Harness, Chassis PIC5/6  
DECAL, CONTROLLER PIC5/6  
1
5
12  
3
3
3
PIC 6 Door Assembly  
(Part # 62875)  
7
2
19  
1
10  
11  
15  
ITEM NO. PART NO. DESCRIPTION  
CONFIG DESCR  
PIC 6  
1
2
62888 Door Brkt Wldmt,  
62916 Panel, Rear Door Cvr,  
61479 STRAIN RELIEF,HEYCO  
62915 Switch, Dispns PIC5/6 No Wafer  
61303 Screw, #8 x 3/8 black trilobe  
62910 Merchandiser PIC6 Plastic  
62889 Harness, Door PIC5/6  
62919 Graphic PIC6  
PIC6  
3
4
4
8
5
9
6
7
8
9
62920 Graphic PIC6  
Cover  
PIC6  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
62973 Bulb Circle 22W  
62936 Bracket, Circle Lamp  
61272 SCRW, #8X3/8 PH PN T/B ZNC/GN  
61187 Washer, #8 Star Lock  
70635 TERMINAL, 1/4-032 X 45DEG TAB  
62856 Decal, 2/3 Full PIC5/6  
60394 Bushing,Snap-7/8"OD x 3/4"  
71129 NUT, 8-32 KEPS SS  
70426 TERM, 1/4F INS QD 18-22 GA  
62937 Fixture,Circle Fluor w Lamp 22W  
61327 Decal, Light Replace  
Crathco® Powdered Beverage Dispensers  
Page 47  
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PIC 6 Hopper Bracket Assembly  
(Part # 62863)  
26  
1
31  
30  
7
29  
35  
34  
36  
6
37  
8
9
10  
4
25  
13  
11  
32  
15  
5
3
28  
14  
2
22  
33  
20  
21  
3
19  
18  
17  
ITEM NO.  
PART NO.  
62864  
DESCRIPTION  
ITEM NO.  
24  
PART NO.  
61250  
DESCRIPTION  
1
2
Bracket, Hopper PIC6  
Button, Restrictor  
Washer, #8 Split Lock  
Harness, Hopper Brkt PIC5/6  
Seal, Closed Cell Foam 16.5"  
Decal, Do Not Pour  
61461  
25  
62891  
3
61847  
Switch,Toggle-Spst  
26  
61159-23.5  
61848  
4
61226  
61221  
61255  
FTG, FUNNEL DISCONNECT  
Funnel Whipper  
27  
5
28  
62865  
Plenum, Steam PIC6  
6
SHROUD  
29  
71155-16-PIC6-2 Tubing, Silicone, 5/16x1/2  
71155-16-PIC6-L Tubing, Silicone 5/16x1/2  
7
62879  
Plate, Cover Plenum,  
Motor, Whipper 120V  
Washer, Slinger  
30  
8
61116-01-1  
61334  
31  
61618  
61458  
61480  
MOTOR,24VDC, 145RPM  
Blade, Whipper  
9
32  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
61523  
Whipper Base Assy  
33  
STRAIN RELIEF,HEYCO  
60741  
07023-04  
61339  
O-Ring,2-014  
34  
71155-16-PIC6-3 Tubing, Silicone, 5/16x1/2  
71155-16-PIC6-4 Tubing, Silicone, 5/16x1/2  
71155-16-PIC6-5 Tubing, Silicone, 5/16x1/2  
71155-16-PIC6-6 Tubing, Silicone, 5/16x1/2  
Screw,6-32x1/4 PH BD M/S SS  
8-32 UNF S.S. ACORN NUT  
Chamber, Whipper  
O-RING,.335 ID X .079 CS  
Nut, Switch, for 61847  
Label, Flush On/Off  
Label, Power On Light PIC  
Label, Ready Light PIC  
Label, PWR ON/OFF PIC  
Lamp Red w/ Leads  
Lamp Green w/ Leads  
Rivnut, 6-32 ALS4-632-80  
35  
36  
62395  
61127  
61847-1  
61242  
61247  
61248  
61889  
63496  
37  
38  
86877  
61353  
61228  
61236  
63068  
61847-2  
61452  
61264  
SCRW, #8X3/8 PH PN T/B ZNC/GN  
Screw,8-32 X 1/4" PH PN 18-8 SS  
Spacer, NYL HEY #334 SPU98  
SCRW, 10-32X1/2 PH TR SS  
NUT, 10-32 ESNA SS  
39  
40  
41  
42  
43  
Nut Round for Switch  
44  
Decal, Cleaning Instr 5# HPR  
PLUG, 3/16 HOLE FAS  
63495  
45  
60381  
Page 48  
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PIC 6 Final Assembly  
62917  
62914  
62981  
Drain Grid PIC6  
62922  
62992  
Crathco® Powdered Beverage Dispensers  
Page 49  
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PIC 1 120V and 120/240V “Q” Model Wiring  
Page 50  
Crathco® Powdered Beverage Dispensers  
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PIC 1 230V “E” Model Wiring  
Crathco® Powdered Beverage Dispensers  
Page 51  
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PIC1KE or PIC1KAE, 230V “E” Model Wiring  
Page 52  
Crathco® Powdered Beverage Dispensers  
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PIC1K or PIC1KA 120 & 120/240 “Q” Model Wiring  
Crathco® Powdered Beverage Dispensers  
Page 53  
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PIC1KAEW or PIC1KEW Wiring  
Page 54  
Crathco® Powdered Beverage Dispensers  
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CAP1AE or CAP1E 230V “E” Model Wiring  
Crathco® Powdered Beverage Dispensers  
Page 55  
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PIC 2/3 120 & 120/240V “Q” Model Wiring  
Page 56  
Crathco® Powdered Beverage Dispensers  
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Crathco® Powdered Beverage Dispensers  
Page 57  
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PIC33AE 230V “CE” Model Wiring with 3-Portion Touch Pads  
Page 58  
Crathco® Powdered Beverage Dispensers  
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PIC 2/3 100 & 200V “J” Model Wiring  
Crathco® Powdered Beverage Dispensers  
Page 59  
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PIC23A, PIC33A 100 & 200V “J” Model Wiring with 3-Portion Touch Pads  
Page 60  
Crathco® Powdered Beverage Dispensers  
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PIC3E or PIC3AE, 230/240VAC 50/60Hz Model Wiring  
with Remote Portion Control  
Crathco® Powdered Beverage Dispensers  
Page 61  
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PIC 4 Wiring  
Page 62  
Crathco® Powdered Beverage Dispensers  
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PIC43A 120V & PIC43AQ 120/240V Wiring  
Crathco® Powdered Beverage Dispensers  
Page 63  
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PIC43AZ and PIC43AWZ Model Wiring with 3-Portion Touchpad  
Page 64  
Crathco® Powdered Beverage Dispensers  
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PIC4Z, PIC4AZ, PIC4WZ, PIC4AWZ 240V Model Wiring  
Crathco® Powdered Beverage Dispensers  
Page 65  
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PIC 5/6 Wiring  
Page 66  
Crathco® Powdered Beverage Dispensers  
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Crathco® Powdered Beverage Dispensers  
Page 67  
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Grindmaster® Coffee Grinders and Brewers • PrecisionBrew™ Brewing Systems • Espressimo® Espresso Machines  
Crathco® Hot Beverage Dispensers • Crathco® Cold and Frozen Beverage Dispensers • AMW Coffee and Tea Systems  
Tel (502) 425-4776 • Fax (502) 425-4664 • 1-800-695-4500 (USA & Canada only)  
P.O. Box 35020 • Louisville, KY 40232 • USA  
© Grindmaster Corporation™, 1996  
PRINTED IN USA  
0807 Form # CC-302-20  
Part # 62780  
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