Grandstream Networks Network Router GXW 4004 8 User Manual

Analog IP Gateway GXW40xx Quick Installation Guide  
418-02007-10  
Part Number:  
Document Version Number: 1.0  
GXW 4004/8  
GXW 4024  
Grandstream Networks, Inc., 1297 Beacon St., 2nd Flr, Brookline, MA 02446 USA  
Tel: (617) 566-9300, FAX: (617) 249-1987  
Last updated on April 1, 2008  
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Scenario One:  
GXW40xx FXS Gateway Configuration  
PBX Scenario, VoIP  
Scenario Two:  
GXW40xx FXS Gateway Configuration  
No PBX Scenario, VoIP  
Grandstream Networks, Inc., 1297 Beacon St., 2nd Flr, Brookline, MA 02446 USA  
Tel: (617) 566-9300, FAX: (617) 249-1987  
Last updated on April 1, 2008  
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Scenario Three:  
GXW40xx & GXW410x Scenario  
Maintain toll-free calling across locations  
Connect the GXW40xx  
Please use the equipment included in the packaging. Using any other power source may damage the  
product.  
1. Connect one or more standard touch-tone analog telephones (or fax machine) to FXS ports.  
2. Connect a PSTN telephone line to LINE port (optional, GXW4004/4008 only).  
3. Insert the Ethernet cable into the WAN (GXW4004/4008) or LAN (GXW4024) port and connect the other  
end of the Ethernet cable to an uplink port (a switch, router or a modem, etc.).  
4. Connect a PC to the LAN port (optional, GXW4004/4008 only).  
5. Insert the power adapter into the GXW40xx and connect it to an electrical outlet.  
6. Using the GXW40xx embedded web server or IVR (Interactive Voice Prompt) menu, you can further  
configure the device using either a static IP or DHCP.  
Configuring the GXW40xx using a Web Browser  
1. From the analog phone, press *** to get into the IVR menu. Enter option 02 (GXW4004/4008) or 002  
(GXW4024) to obtain the GXW40xx’s IP address.  
2. For GXW4004/4008, please enable the “WAN side HTTP/Telnet access” option by entering IVR  
option 12 and press 9. A reboot or power cycle of the device is required this change. You can also  
access the GXW4004/4008’s web configuration from a PC connected to the LAN port via 192.168.2.1.  
3. Type the GXW40xx’s IP address in your PC browser.  
4. Log in using password “admin” to configure the unit.  
Grandstream Networks, Inc., 1297 Beacon St., 2nd Flr, Brookline, MA 02446 USA  
Tel: (617) 566-9300, FAX: (617) 249-1987  
Last updated on April 1, 2008  
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You will need the following information to configure the GXW40xx via the web browser:  
1. IP address, subnet mask and gateway IP if using static IP.  
2. SIP server and/or Outbound Proxy FQDN or IP address.  
3. User subscriber information: User ID, Authentication IP, Password (provided by your VoIP service  
provider).  
4. GXW40xx supports “Plug-n-Call” if your ITSP (Internet Telephone Service Provider) provides this  
automatic provisioning service. Ensure the gateway has an Internet connection (either DHCP or static  
IP in your Internet ready network), then power up the gateway.  
5. Please contact your ITSP for additional settings that may be necessary to configure the device.  
Important Settings  
Most of the settings on the web configuration pages should be kept to default value. But there are some  
settings that need to be configured according to the local network environment.  
A. NAT Settings  
If GXW40xx is connected behind a firewall, an Outbound Proxy or a STUN server must be configured to  
solve the NAT issue. Here are four settings that can be useful in such a scenario:  
1. STUN Server (under Advanced Settings page)  
Enter a STUN Server IP or FQDN in this field.  
2. Outbound Proxy (Under Profile pages)  
Enter an Outbound Proxy server IP or FQDN.  
3. Use Random Ports (under Advanced Settings page)  
By default, this field is set to No. It may needs to be set to “Yes” depending on your network environment.  
4. NAT Traversal (under the Profile pages)  
Set to Yes.  
Grandstream Networks, Inc., 1297 Beacon St., 2nd Flr, Brookline, MA 02446 USA  
Tel: (617) 566-9300, FAX: (617) 249-1987  
Last updated on April 1, 2008  
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B. DTMF Methods  
Under Profile pages, there are three DTMF modes to choose from:  
y
y
y
DTMF in-audio  
DTMF via RTP (RFC2833)  
DTMF via SIP INFO  
One or more DTMF methods can be selected at the same time.  
C. Preferred VOCODER (Codec)  
Under Profile pages, user can choose from the following different codecs:  
PCMU (G711u), PCMA (G711a), G729A/B/E, G723, G726-16/24/32/40 and iLBC.  
D. Firmware Upgrade  
Under Advanced Settings page, enter “Firmware Server Path” (IP address or FQDN) under “Firmware  
Upgrade and Provisioning” field. Select upgrade protocol TFTP, HTTP or HTTPS accordingly. By default,  
“Always Check for New Firmware at Boot up” is selected.  
E. Factory Reset  
Below are the steps to reset the unit to factory default via the reset button.  
1. Unplug the Ethernet cable.  
2. Locate a needle sized hole on the back panel of the gateway unit next to the Power connection.  
3. Enter a pin in this hole, and press for about 10 seconds till LED changes and a minor click sound.  
4. Take out the pin. All configuration settings are restored to factory settings.  
Grandstream Networks, Inc. Corporate Headquarters  
1297 Beacon Street, 2nd Floor,  
Brookline, MA USA 02446  
Tel : +1 (617) 566 – 9300  
Fax: +1 (617) 247 – 1987  
Grandstream Networks, Inc., 1297 Beacon St., 2nd Flr, Brookline, MA 02446 USA  
Tel: (617) 566-9300, FAX: (617) 249-1987  
Last updated on April 1, 2008  
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About Grandstream Networks  
Grandstream Networks, Inc. is an award-winning designer and manufacturer of next generation IP voice & video  
products for broadband networks. Grandstream’s products deliver superb sound and picture quality, rich telephony  
features, full compliance with industry standards, and broad interoperability with most service providers and 3rd  
party SIP based VoIP products. Grandstream is consistently recognized in the VoIP industry for their innovation,  
affordability and superior value in their products. Grandstream Networks is a private company headquartered in  
Brookline, MA with offices in Los Angeles, Dallas and China. For more information, please visit  
Declaration of Conformity for GXW4004/8: (page 8-9)  
Declaration of Conformity for GXW4024: (page 10-11)  
Grandstream Networks, Inc., 1297 Beacon St., 2nd Flr, Brookline, MA 02446 USA  
Tel: (617) 566-9300, FAX: (617) 249-1987  
Last updated on April 1, 2008  
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Konformitätserklärung gemäß dem Gesetz über Funkanlagen und  
Telekommunikationsendeinrichtungen (FTEG) und der Richtlinie 1999/5/EG (R&TTE)  
Declaration of Conformity in accordance with the Radio and Telecommunications Terminal  
Equipment Act (FTEG) and Directive 1999/5/EC (R&TTE Directive)  
Hersteller /Verantwortliche Person / The manufacturer / responsible person  
Manufacturer: Grandstream Networks, Inc.  
Suite 201-205, Bldg #1 (LangFeng Bldg), Industrial Zone  
#2 KeFa Road NanShan High Tech Industrial Park, ShenZhen, China  
Responsible Laboratory: Bay Area Compliance Lab Corp. ShenZhen  
Suite C, 41-D Electronics Science & Technology Building,  
No. 2070 Shennanzhong Rd ShenZhen,  
Guandong 518031, P.R. China  
Tel: (755) 83296449  
Fax: (755) 83273756  
erklärt, dass das Produkt/ declares that the product:  
Series: VoIP Gateway  
Model: GXW 4004/8  
Attestation Number:  
RSZ06110801-1, RSZ06110801-2  
Date of Issue: January 11, 2007  
Type (ggf. Anlagenkonfiguration mit Angabe der Module):  
Type (if applicable, configuration including the modules)  
[X] Telekommunikations(Tk-)endeinrichtung  
[ ] Funkanlage  
Telecommunications terminal equipment  
Radio equipment  
Telecommunication via Voice over IP (VoIP)  
Verwendungszweck  
............................................  
äteklasse  
Intended purpose  
ipment class  
bei bestimmungsgemäßer Verwendung den grundlegenden Anforderungen des § 3 und den  
übrigen einschlägigen Bestimmungen des FTEG (Artikel 3 der R&TTE) entspricht.  
complies with the essential requirements of §3 and the other relevant provisions of the FTEG  
(Article 3 of the R&TTE Directive), when used for its intended purpose.  
Gesundheit und Sicherheit gemäß § 3 (1) 1. (Artikel 3 (1) a))  
Health and safety requirements pursuant to § 3 (1) 1. (Article 3(1) a))  
angewendete harmonisierte Normen ...  
Einhaltung der grundlegenden Anforderungen auf  
Grandstream Networks, Inc., 1297 Beacon St., 2nd Flr, Brookline, MA 02446 USA  
Tel: (617) 566-9300, FAX: (617) 249-1987  
Last updated on April 1, 2008  
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Harmonised standards applied...  
andere Art und Weise (hierzu verwendete  
Standards/Spezifikationen) ...  
Other means of proving conformity with the  
essential requirements (standards/specifications  
used)...  
Schutzanforderungen in Bezug auf die elektromagn. Verträglichkeit § 3 (1) 2, Artikel 3 (1) b))  
Protection requirements concerning electromagnetic compatibility § 3(1)(2), (Article 3(1)(b))  
angewendete harmonisierte Normen  
Harmonised standards applied...  
inhaltung der grundlegenden  
Anforderungen auf andere Art und Weise  
(hierzu verwendete  
EN 55022: 1998+A1:2001+A2:2003 Class B  
EN 55024: 1998+A1:2001+A2:2003  
Standards/Spezifikationen)...  
ther means of proving conformity with the  
tial requirements  
dards/specifications used)...  
Maßnahmen zur effizienten Nutzung des Funkfrequenzspektrums  
Measures for the efficient use of the radio frequency spectrum  
Non-applicable  
Luftschnittstelle bei § 3 Funkanlagen gemäß (2) (Artikel 3(2))  
Air interface of the radio systems pursuant to § 3(2) (Article 3(2))  
angewendete harmonisierte  
Normen Einhaltung der grundlegenden Anforderungen auf  
Harmonised standards applied  
andere Art und Weise (hierzu verwendete Standards/  
Schnittstellenbeschreibungen)...  
Non-applicable  
her means of proving conformity with the essential  
requirements (standards/interface specifications used)...  
Anschrift/Address  
+ TK-Nr./Phone, fax, e-mail  
Tel: +1 (617) 566-9300 x 804  
Fax: +1 (617) 249-1987  
Grandstream Networks, Inc.  
1297 Beacon St 2nd Flr  
Brookline, MA 02446 USA  
Ort, Datum  
Place & date of issue  
Name und Unterschrift  
Name and signature  
Brookline, MA, USA August 20, 2007  
Bruce G. MacAloney, Vice President  
Grandstream Networks, Inc., 1297 Beacon St., 2nd Flr, Brookline, MA 02446 USA  
Tel: (617) 566-9300, FAX: (617) 249-1987  
Last updated on April 1, 2008  
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Konformitätserklärung gemäß dem Gesetz über Funkanlagen und  
Telekommunikationsendeinrichtungen (FTEG) und der Richtlinie 1999/5/EG (R&TTE)  
Declaration of Conformity in accordance with the Radio and Telecommunications Terminal  
Equipment Act (FTEG) and Directive 1999/5/EC (R&TTE Directive)  
Hersteller /Verantwortliche Person / The manufacturer / responsible person  
Manufacturer: Grandstream Networks, Inc.  
Suite 201-205, Bldg #1 (LangFeng Bldg), Industrial Zone  
#2 KeFa Road NanShan High Tech Industrial Park, ShenZhen, China  
Responsible Laboratory: Bay Area Compliance Lab Corp. ShenZhen  
6/F, the #rd Phase of WanLi Industrial Building  
ShiHua Road, Futian Free Trade Zone  
Shenzhen, Guandong 518031, P.R. China  
Tel: +86 (755) 33320018  
Fax: +86 (755) 333200008  
erklärt, dass das Produkt/ declares that the product:  
Series: VoIP Gateway  
Model: GXW 4024  
Attestation Number:  
RSZ08012901-1, RSZ08012901-2  
Date of Issue: February 15, 2008  
Type (ggf. Anlagenkonfiguration mit Angabe der Module):  
Type (if applicable, configuration including the modules)  
[X] Telekommunikations(Tk-)endeinrichtung  
[ ] Funkanlage  
Telecommunications terminal equipment  
Radio equipment  
Telecommunication via Voice over IP (VoIP)  
............................................  
Verwendungszweck  
Intended purpose  
Geräteklasse  
Equipment class  
bei bestimmungsgemäßer Verwendung den grundlegenden Anforderungen des § 3 und den  
übrigen einschlägigen Bestimmungen des FTEG (Artikel 3 der R&TTE) entspricht.  
complies with the essential requirements of §3 and the other relevant provisions of the FTEG  
(Article 3 of the R&TTE Directive), when used for its intended purpose.  
Gesundheit und Sicherheit gemäß § 3 (1) 1. (Artikel 3 (1) a))  
Health and safety requirements pursuant to § 3 (1) 1. (Article 3(1) a))  
angewendete harmonisierte Normen ...  
Einhaltung der grundlegenden Anforderungen auf  
Grandstream Networks, Inc., 1297 Beacon St., 2nd Flr, Brookline, MA 02446 USA  
Tel: (617) 566-9300, FAX: (617) 249-1987  
Last updated on April 1, 2008  
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Harmonised standards applied...  
andere Art und Weise (hierzu verwendete  
Standards/Spezifikationen) ...  
Other means of proving conformity with the  
essential requirements (standards/specifications  
used)...  
Schutzanforderungen in Bezug auf die elektromagn. Verträglichkeit § 3 (1) 2, Artikel 3 (1) b))  
Protection requirements concerning electromagnetic compatibility § 3(1)(2), (Article 3(1)(b))  
angewendete harmonisierte Normen  
Harmonised standards applied...  
Einhaltung der grundlegenden  
Anforderungen auf andere Art und Weise  
(hierzu verwendete  
EN 55022: 2006 Class B  
EN 55024: 1998+A1:2001+A2:2003  
EN 61000-3-2 : 2006  
Standards/Spezifikationen)...  
Other means of proving conformity with the  
essential requirements  
EN 61000-3-3:1995+A1:2001+A2:2005  
(standards/specifications used)...  
Maßnahmen zur effizienten Nutzung des Funkfrequenzspektrums  
Measures for the efficient use of the radio frequency spectrum  
Non-applicable  
Luftschnittstelle bei § 3 Funkanlagen gemäß (2) (Artikel 3(2))  
Air interface of the radio systems pursuant to § 3(2) (Article 3(2))  
angewendete harmonisierte  
Normen Einhaltung der grundlegenden Anforderungen auf  
Harmonised standards applied  
andere Art und Weise (hierzu verwendete Standards/  
Schnittstellenbeschreibungen)...  
Non-applicable  
Other means of proving conformity with the essential  
requirements (standards/interface specifications used)...  
Anschrift/Address  
+ TK-Nr./Phone, fax, e-mail  
Tel: +1 (617) 566-9300 x 804  
Fax: +1 (617) 249-1987  
Grandstream Networks, Inc.  
1297 Beacon St 2nd Flr  
Brookline, MA 02446 USA  
Ort, Datum  
Place & date of issue  
Name und Unterschrift  
Name and signature  
Brookline, MA, USA February 15, 2008 Bruce G. MacAloney, Vice President  
Grandstream Networks, Inc., 1297 Beacon St., 2nd Flr, Brookline, MA 02446 USA  
Tel: (617) 566-9300, FAX: (617) 249-1987  
Last updated on April 1, 2008  
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