Genie Garage Door Opener 3024 User Manual

IntelliG1000  
Model 3024 and 3024H  
GARAGE DOOR OPENER  
OPERATION AND MAINTENANCE MANUAL  
Includes INTELLICODE® 2 Remote Control. Safe-T-Beam® System must be installed to close door.  
For use only with residential sectional or one piece overhead garage doors.  
Homelink® and Car2U® compatible.  
For Answers and Assistance:  
1.800.354.3643  
WARNING: To reduce the risk of injury to persons or damage to property – Use this opener only with a one piece  
or sectional door.  
SAVE THIS MANUAL FOR FUTURE REFERENCE.  
INSTALLER: LEAVE THIS MANUAL WITH HOMEOWNER  
Homelink is a registered trademark of Johnson Controls Technology Company. Car2U is a registered trademark of Lear Corporation. © 2010 The Genie Company PN# 37066500753, 12/2010  
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SAFETY INFORMATION  
OVERVIEW OF POTENTIAL HAZARDS  
READ THIS SAFETY INFORMATION  
CONVENTIONS USED IN THESE INSTRUCTIONS  
Garage doors are large, heavy objects that move with the help of springs under high tension and electric motors. Since moving  
objects, springs under tension, and electric motors can cause injuries, your safety and the safety of others depend on you reading  
the information in this manual. If you have questions or do not understand the information presented, call your nearest trained  
door system technician or visit our website.  
The following Safety Alert symbol and signal words are used throughout this manual to call attention to and identify different  
levels of hazard and special instructions.  
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.  
All safety messages will follow the safety alert symbol and the word "DANGER", "WARNING", or "CAUTION"  
DANGER indicates an imminently hazardous situation which, if NOT avoided, will result in death or serious injury.  
WARNING indicates a potentially hazardous situation which, if NOT avoided, could result in death or serious injury.  
CAUTION indicates a potentially hazardous situation which, if NOT avoided, may result in injury or property damage.  
The word NOTE is used to indicate important steps to be followed or important considerations.  
IMPORTANT SAFETY INSTRUCTIONS  
READ AND FOLLOW ALL INSTRUCTIONS  
SAVE THESE INSTRUCTIONS  
Potential Hazard  
Effect  
Prevention  
Keep people clear of opening while Door is moving.  
WARNING  
Do NOT allow children to play with the Door Opener.  
Could result in  
Death or Serious  
Injury  
Do NOT operate a Door that jams or one that has a broken  
spring.  
Turn OFF power before removing opener cover.  
WARNING  
When replacing cover, make sure wires are NOT pinched or  
near moving parts.  
Could result in  
Death or Serious  
Injury  
Opener must be fully grounded.  
Do NOT try to remove, install, repair or adjust springs or  
anything to which door spring parts are fastened, such as,  
wood blocks, steel brackets, cables or other like items.  
WARNING  
Could result in  
Death or Serious  
Injury  
Installations, repairs and adjustments must be done by  
a trained door system technician using proper tools and  
instructions.  
©2010 The Genie Company  
12/2010  
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OPENER FEATURES  
INTELLICODE® 2 Access Security System  
A new generation superior encryption system that enhances the security of the door opener by continuously  
changing the access code each time the remote is used. The door opener responds to each new code only once.  
An access code copied from a working system and tried again will not control the door opener.  
Wall Console, Series III  
Operates door opener from inside garage. The Wall Console has an Indicator Light with: Open/Close, Sure-Lock™,  
and Independent Light Control buttons.  
and Car2U® compatible. Refer to the programming instructions on page 10 and then  
follow the HomeLink® or Car2U® instructions in your car owner’s manual.  
SAFETY FEATURES  
Safe-T-Beam® (STB) Non-Contact Reversing System  
Puts an invisible beam across the door opening. The door stops and reverses to the full open position if anything  
passes through the beam. LED indicator lights on the powerhead and on the STBs provide a self diagnostic code  
if an operational problem exists.  
Safe-T-Reverse® Contact Reversing System  
Automatically stops and reverses a closing door within two seconds of contact with an object.  
Automatic ForceGuard™ Control  
Automatically sets the force required to fully open and close the door for maximum safety.  
Watch Dog™ Monitoring System  
Monitors the Safe-T-Beam® system to ensure proper functionality and will automatically stop and reverse a  
closing door if a problem is detected.  
Manual Emergency Release  
Manually releases door from door opener. Used during a power failure or other emergency to allow manual  
opening and closing of door.  
SmartSet™ Electronic Programming  
Easily adjust the programming to reduce opening speed to a desired rate, vary limits and force, and program new  
remotes.  
Automatic Lighting System  
Two bulb lighting system supplies up to 200 Watts of light for safer evening exits and entries. Turns ON when  
door is activated and automatically turns OFF 4 minutes later.  
Integrated Motion Detection (Not available on all models)  
Select units have motion detection built into the powerhead. Lights automatically turn ON when motion is  
detected for much safer movement through the garage. Lights will turn OFF after 4 minutes of no motion.  
©2010 The Genie Company  
12/2010  
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TABLE OF CONTENTS  
Section ....................................................................................Page  
Safety Information .................................................................................................... 2  
Opener Features & Safety Features................................................................... 3  
Table of Contents ....................................................................................................... 4  
Installation  
Important Installation Instructions ........................................................5  
1 Programming Limits & Force.............................................................6-7  
Contact Reverse Test........................................................................................... 8  
2 Program IntelliCode® 2 Remote to Powerhead............................9  
Programming HomeLink®, Car2U®, IntelliCode® 1 remotes or wireless  
keypads ................................................................................................................10  
Reference  
3 Typical Installed Illustrations ................................................................ 11-13  
Powerhead & Rail Assembled View ............................................................11  
Typical Sectional Door Installation ............................................................12  
Typical One Piece Door Installation ...........................................................13  
4 Overview of Powerhead Controls ..............................................................14  
5 Overview of Remotes and Options...................................................... 15-16  
Lost or Stolen Remote - Clearing Memory..................................................15  
IntelliCode® Features........................................................................................16  
Previously Installed Openers ..........................................................................16  
6 Maintenance & Troubleshooting ......................................................... 17-26  
Important Safety Instructions........................................................................17  
Routine Monthly Maintenance .....................................................................18  
Door Balance (Spring Tension) ......................................................................18  
Safe-T-Beam® System Check..........................................................................18  
Contact Reverse Test.........................................................................................18  
Change Light Bulbs...........................................................................................19  
Motion Detector - Overview...........................................................................19  
Reset - Open/Close Travel Limit .....................................................................19  
Carriage Engage/Disengage..........................................................................19  
Wall Console - Overview..................................................................................20  
Optional Dual Wall Console - Installation .................................................20  
Remote Battery Replacement ........................................................................21  
Speed Adjustment Guide.................................................................................22  
Force Adjustment Guide ..................................................................................23  
Troubleshooting Guide - Operation ..................................................... 24-25  
Troubleshooting Guide - Powerhead LEDs ................................................25  
Reference - Wiring Diagram ..........................................................................26  
Warranty ......................................................................................................................27  
OPENER MUST BE INSTALLED WITH THE INCLUDED  
WALL CONSOLE.  
Safe-T-Beam® SAFETY REVERSE SYSTEM MUST BE  
INSTALLED TO CLOSE DOOR.  
©2010 The Genie Company  
12/2010  
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Begin here after the opener's physical assembly  
and installation has been completed.  
There are no assembly or installation steps included in this manual. Contact  
your Genie® Professional Dealer for an installation poster, if required, or visit  
The following mechanical assembly tasks must be completed before continuing.  
Powerhead and rail are bolted to each other (An illustration is shown on page 11)  
Example illustrations of the following items are shown on pages 12 and 13  
Rail end is attached to a header bracket which is attached to the garage door header  
Powerhead is attached to a support frame suspended from the ceiling or ceiling joists  
Both pieces of door arms are assembled and are attached to the garage door  
Safe-T-Beam® sensors installed and wired  
Wall console installed and wired (Shown on page 20)  
Carriage is engaged to the chain or belt drive (An illustration is shown on page 11)  
Powerhead is plugged into an approved power outlet  
Begin programming by setting Limits (see next page.)  
A PDF VERSION INSTALLATION POSTER IS AVAILABLE AT WWW.GENIECOMPANY.COM  
OR CALL 1-800-35-GENIE TO OBTAIN AN EMAIL PDF FILE  
IMPORTANT INSTALLATION INSTRUCTIONS  
WARNING:Toreducetheriskofsevereinjuryordeath:  
1. READ AND FOLLOW ALL SAFETY, INSTALLATION  
AND OPERATION INSTRUCTIONS. (If you have  
questions or do not understand an instruction, call  
The Genie Company.)  
2. Install only on a properly balanced sectional or  
one piece garage door. An improperly balanced  
door could cause severe injury. Have a trained door  
system technician make repairs or adjustments to  
cables, spring assemblies, and other hardware before  
installing the opener.  
5. Do NOT connect the opener to source of power until  
instructed to do so.  
6. Locate the wall console:  
• Within sight of the garage door,  
• At minimum height of 5 feet so small children  
are not able to reach it, and  
• Away from all moving parts of the door.  
7. Install the Entrapment WARNING Label next to the  
wall console in a prominent location.  
8. After installing the opener, the door must reverse  
within 2 seconds when it contacts a 1-1/2 inch high  
object (or a 2 x 4 board laid flat) on the floor.  
3. Remove all ropes and remove or make inoperative all  
locks connected to the garage door before installing  
opener.  
4. Where possible, install the door opener 7 feet or  
more above the floor. For products having an  
emergency release, mount the emergency release 6  
feet above the floor.  
INFRARED PROTECTION FUNCTION  
1. When garage door is opening, its movement will not be influenced if the Safe-T-Beam® is  
obstructed.  
2. If the Safe-T-Beam® is obstructed before the garage door fully closes, the door will not close.  
3. When the garage door is closing, if Safe-T-Beam® is interrupted by person or obstacle, the garage  
door will stop its downward travel and reverse automatically to its fully opened position.  
4. Remove Safe-T-Beam® obstruction.  
5. If the Safe-T-Beam® System fails, loses power, or is installed improperly, press and hold the wall  
console "open/close" button until the door reaches its fully closed position. If you release the  
"open/close" button on the wall console during the closing movement the door will reverse  
automatically to its fully opened position.  
©2010 The Genie Company  
12/2010  
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©2010 The Genie Company  
12/2010  
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©2010 The Genie Company  
12/2010  
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©2010 The Genie Company  
12/2010  
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©2010 The Genie Company  
12/2010  
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©2010 The Genie Company  
12/2010  
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REFERENCE - POWERHEAD & RAIL ASSEMBLED VIEW  
RÉFÉRENCE – VUE DE LA TÊTE D’ALIMENTATION & DU RAIL ASSEMBLÉ  
REFERENCIA - VISTA DEL CABEZAL ELÉCTRICO Y RIEL ENSAMBLADOS  
N O T I C E  
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NOTE: Use wall console and safety sensors provided with this unit. Do NOT substitute wall console or safety sensors.  
REMARQUE: Utilisez la console sur le mur et les capteurs de sécurité fournis avec cet appareil. NE PAS substituer la console du mur ou les capteurs de sécurité.  
NOTA: Use la consola de pared y los sensores de seguridad proporcionados con esta unidad. NO sustituya la consola de pared ni los sensores de seguridad.  
©2010 The Genie Company  
12/2010  
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3
TYPICAL SECTIONAL DOOR INSTALLATION  
FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM  
INSTALLATION TYPIQUE SUR UNE PORTE SECTIONELLE.................................POUR OBTENIR DE L’AIDE-1-800-35-GENIE  
INSTALACIÓN HABITUAL DE UNA PUERTA SECCIONAL................................. PARA OBTENER AYUDA, LLAME AL 1-800-35-GENIE  
*If required direct wiring of power supply to opener must be installed by a licensed electrician. Power cord must reach  
grounded outlet without use of extension cord.  
**Le câblage direct de l'alimentation d'énergie à l'ouvreur doit être installé s'il y a lieu par un électricien autorisé. Le cordon de  
secteur doit atteindre la sortie au sol sans utilisation de corde de prolongation.  
***Si es necesario, un electricista certificado debe instalar el cableado directo del suministro de energía al abre puertas. El cable eléctrico  
debe llegar al enchufe con conexión a tierra sin utilizar un cable de extensión.  
TYPICAL SUPPORT BRACKET (NOT PROVIDED)  
OPTIONAL - HEADER BRACKET MOUNTING  
BOARD  
PLANCHE DE MONTAGE FACULTATIVE POUR SUP-  
PORT D’EMBASE  
SUPPORT TYPIQUE (NON FOURNI)  
ESCUADRA DE SOPORTE TÍPICA (NO SE INCLUYE)  
TABLERO DE MONTAJE OPCIONAL DE SOPORTE DEL  
UMBRAL  
BRACING  
ATTACHE  
ARRIOSTRAMIENTO  
POWER CORD* TO 120V  
GROUNDED OUTLET  
CÂBLE D’ALIMENTATION** À PRISE  
DE CONTACT DE 120V À CONTACT  
DE MISE À LA TERRE  
CABLE DE ALIMENTACIÓN*** A  
UN TOMACORRIENTE DE 120 V  
CONECTADO A TIERRA  
EXTENSION SPRING  
RESSORT DE TRACTION  
RESORTE DE EXTENSIÓN  
OR / OU / O  
R NOTICEU  
IF  
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TORSION SPRING  
RESSORT DE TORSION  
RESORTE DE TORSIÓN  
NOTE: For Low Headroom  
installations do NOT reduce door  
arm lengths by cutting door arms.  
To clear door, reposition door  
arms with greater angle.  
REMARQUE: Pour les installations  
à basse hauteur, ne PAS réduire la  
longueur du bras de la porte en  
coupant les bras de la porte. Pour  
dégager la porte, repositionnez les  
bras de la porte à un plus grand  
angle.  
NOTA: Para instalaciones a alturas  
bajas, NO reduzca las longitudes de  
los brazos de la puerta cortándolos.  
Para despejar la puerta, vuelva a  
colocar los brazos de la puerta en otra  
posición con un ángulo mayor.  
DOOR ARM  
BRAS DE LA PORTE  
BRAZO DE LA PUERTA  
SAFE-T-BEAM® SENSORS  
PALPEURS de SAFE-T-BEAM®  
SENSORES SAFE-T-BEAM®  
FIG. 3-1  
MAX. 6" - MIN. 5"  
6 po (15 cm) MAX. -  
5 po (12,7 cm) MIN.  
MAX. 6" - MIN. 5"  
©2010 The Genie Company  
12/2010  
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TYPICAL ONE PIECE DOOR INSTALLATION  
........... FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM  
.............POUR OBTENIR DE L’AIDE-1-800-35-GENIE  
INSTALLATION TYPIQUE D’UNE PORTE DE GARAGE D’UNE PIÈCE  
INSTALACIÓN HABITUAL DE PUERTA DE UNA SOLA PIEZA................................... PARA OBTENER AYUDA, LLAME AL 1-800-35-GENIE  
*If required direct wiring of power supply to opener must be installed by a licensed electrician. Power cord must reach  
grounded outlet without use of extension cord.  
**Le câblage direct de l'alimentation d'énergie à l'ouvreur doit être installé s'il y a lieu par un électricien autorisé. Le cordon de  
secteur doit atteindre la sortie au sol sans utilisation de corde de prolongation.  
***Si es necesario, un electricista certificado debe instalar el cableado directo del suministro de energía al abre puertas. El cable eléctrico  
debe llegar al enchufe con conexión a tierra sin utilizar un cable de extensión.  
TYPICAL SUPPORT BRACKET (NOT PROVIDED)  
SUPPORT TYPIQUE (NON FOURNI)  
ESCUADRA DE SOPORTE TÍPICA (NO SE INCLUYE)  
HEADER BRACKET MOUNTING BOARD (not provided)  
PLANCHE DE MONTAGE FACULTATIVE POUR SUPPORT  
D’EMBASE (non fourni)  
TABLERO DE MONTAJE DE SOPORTE DEL UMBRAL  
(no se proporciona)  
POWER CORD* TO 120V  
GROUNDED OUTLET  
CÂBLE D’ALIMENTATION**  
À PRISE DE CONTACT DE  
120V À CONTACT DE MISE  
LIFT SPRING  
RESSORT DE LEVAGE  
RESORTE DE ELEVACIÓN  
À LA TERRE  
IF  
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CABLE DE ALIMENTACIÓN***  
A UN TOMACORRIENTE DE  
120 V CONECTADO A TIERRA  
FIG. 3-2  
SAFE-T-BEAM® SENSORS  
PALPEURS de SAFE-T-BEAM®  
SENSORES SAFE-T-BEAM®  
WARNING  
To reduce the risk of injury to persons or damage to property -  
Use this opener only with a one piece or sectional door.  
AVERTISSEMENT  
Pour diminuer le risque de blessures corporelles ou  
d’endommagement matériel - Utiliser cet l’ouvreur uniquement  
avec les portes à section.  
ADVERTENCIA  
Para reducir el riesgo de lesión a las personas o daños a la propiedad  
- utilice este abre puertas solamente con una puerta de una pieza o  
seccional.  
ONE PIECE DOOR  
PORTE D’UNE PIÈCE  
PUERTA DE UNA SOLA PIEZA  
SECTIONAL DOOR  
PORTE SECTIONELLE  
PUERTA SECCIONAL  
©2010 The Genie Company  
12/2010  
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OVERVIEW OF POWERHEAD CONTROLS  
4
This section describes the simple programming  
Programming Overview  
functions. Use this page to familiarize yourself with the  
buttons and LED indicators used to program the opener.  
NOTE: These and buttons are for programming use  
only. Do NOT use these buttons to operate the opener.  
There are four Powerhead program menus:  
Remote Program (Default menu)  
Limits Program  
Speed Program*  
Force Program*  
PROGRAM  
+
Programming steps for Limits and remotes are found on  
pages 6 through 10.  
*Force and Speed settings are set at the factory and do  
not normally require adjustment programming. Custom  
programming instructions for Speed and Force are  
located in the Troubleshooting Section of this manual.  
T
SE  
Programming  
buttons location  
To garage door  
on powerhead.  
FIG. 4-1 Locate programming buttons  
There are three programming buttons and two lights  
(LEDs) on the powerhead.  
These are the basic steps to enter into the four  
programming menus:  
PROGRAM  
Open  
Travel  
Button  
Close  
Travel  
Button  
ROUND  
LED Indicator  
(Light)  
1. Press and hold until both BLUE lights come ON  
SET  
then release.  
PROGRAM  
Facing  
Garage Door  
2. Both LEDs go out and Round BLUE light comes  
ON. You are in the Program Menus at the Remote  
Programming.  
By using the or the button you can navigate to  
the Limits, Speed, or Force program menus and the  
LED display will change accordingly.  
SET  
LONG  
Each program menu has a specific LED display.  
LED Indicator  
(Light)  
Press Program  
LED Display  
FIG. 4-2 Programming buttons  
Each of the buttons are used to enter and complete  
the setup programming. The LEDs indicate status or a  
function change by illuminating ON, OFF, or ON flashing  
in one of three different colors: BLUE, RED, or PURPLE.  
Default Remote Round Blue  
Limits  
X2 Speed  
X3 Force  
Long Blue  
Round Blue  
Round Red  
Throughout the instructions in this manual the buttons  
and LEDs are also displayed as icons.  
&
Long Blue  
Buttons  
Name  
Shape  
Use  
PROGRAM  
3. Press PROGRAM button to enter into the program menu  
Program button  
Enters into and selects  
programming menus  
SET  
functions.  
SET  
If you have entered into an unwanted program menu  
and are not sure where you are - do not press any  
buttons for 30 seconds. The programming function  
will time out after 30 seconds if there is no key stroke  
activity.  
Close Travel button  
multi-function;  
moves door, advances  
through menus  
Open Travel button  
multi-function;  
moves door, advances  
through menus  
LED Colors  
Round Red  
Round Purple  
Round Blue  
and  
Long Red  
and  
and  
Long Purple  
Long Blue  
©2010 The Genie Company  
12/2010  
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OVERVIEW - REMOTES AND OPTIONS  
5
LOST OR STOLEN REMOTE - CLEARING MEMORY  
WARNING  
Clearing remotes from powerhead memory will  
clear ALL programmed remotes and wireless  
keypad.  
NOTE: Follow the PROGRAM REMOTE TO  
POWERHEAD steps to re-enter remaining or new  
remotes. See page 9.  
A moving door can cause serious injury or death.  
1. Keep people clear of opening while door is  
moving.  
2. Do NOT allow children to play with opener,  
including wall console, remote, or wireless  
keypad.  
3. During programming, the door opener could  
begin to run, so keep people and objects away  
from the moving door and its parts. To keep the  
door from moving, close the door and disconnect  
it from the rail carriage by pulling the Emergency  
Release Handle. See page 19 for Release Handle  
operation.  
PROGRAM  
+
1. Press PROGRAM and hold  
T
SE  
SET  
until both lights  
come ON BLUE.  
Release button.  
Three Button  
Remote  
2. Lights go out and Round  
BLUE light comes ON.  
PROGRAM  
3. Press again and  
SET  
PROGRAM  
long LED flashes  
+
PURPLE.  
T
SE  
FIG. 5-1 Remote  
See page 21 for battery changing instructions.  
OGRAM  
PR  
+
4. Press both and  
T
FCC and IC CERTIFIED  
SE  
simultaneously on the  
powerhead and hold until  
both LEDs flash BLUE.  
This device complies with FCC Part 15 and RSS  
210 of Industry Canada. This equipment has been  
tested and found to comply with the limits for a  
Class B digital device, pursuant to Part 15 of the  
FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference  
in a residential installation. This equipment  
generates, uses and can radiate radio frequency  
energy and, if not installed and used in accordance  
with the instructions, may cause harmful  
interference to radio communications. However,  
there is no guarantee that interference will not  
occur in a particular installation. If this equipment  
does cause harmful interference to radio or  
television reception, which may be determined  
by turning the equipment OFF and ON, the user is  
encouraged to try to correct the interference by  
one or more of the following measures:  
• Verify memory is cleared. Press a remote  
button that was previously programmed to  
the powerhead. Remote will not activate door  
opener.  
• Garage door opener will operate normally using  
wall console.  
• Program remaining or new remotes as shown  
on page 9. Your door opener will no longer  
recognize any signal received from the missing  
remote, or any other which has not been  
reprogrammed to the powerhead.  
• Re-orient or relocate the receiver antenna.  
• Increase the separation between the opener and  
receiver.  
• Connect the opener into an outlet on a circuit  
different from that to which the receiver is  
connected.  
• Consult your local dealer.  
©2010 The Genie Company  
12/2010  
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ATTENTION  
If your garage door opener has a Serial Number sticker which  
looks like this, in which the first two numbers are 10 or higher,  
your opener is equipped with INTELLICODE®2.  
MODEL AC SR3  
FCC ID: B8Q AC SR3  
IC: 2133A-CSD1D  
THE GENIE COMPANY  
Residential Door Operator  
120V. 60HZ. 5A  
S/N:10XXXXXXXXXXXX  
FOR HELP CALL 1-800-35GENIE OR WWW.GENIECOMPANY.COM  
Programming remote to previously installed  
IntelliCode® 1 Genie® garage door openers  
If you have another garage door opener that does NOT have  
a Serial Number like this, then you will be using the  
INTELLICODE® 1 setting on your remote to operate that opener.  
Remotes provided with this unit can operate other  
(IntelliCode® 1) models of Genie® garage door  
openers. The default IntelliCode® 2 setting must  
be changed to IntelliCode® 1. (Follow these same  
steps to change IntelliCode® 1 back to IntelliCode®  
2.)  
INTELLICODE® FEATURES  
Other models of Genie® garage door openers,  
remotes, and wireless keypads use  
IntelliCode® 1 signals to communicate. Remote(s)  
provided with this unit will transmit either  
IntelliCode® 1 or IntelliCode® 2 signals.  
The LED color displayed on the remote indicates  
the IntelliCode® mode.  
Remote(s) contained in this package are preset  
to IntelliCode® 2 and can be configured to  
communicate with previously installed  
IntelliCode® 1 openers. This dual IntelliCode®  
option allows one IntelliCode® 2 remote to operate  
different models of The Genie Company garage  
door openers.  
Red = IntelliCode® 1 / Green = IntelliCode® 2  
1. Select a button on the remote that has NOT been  
programmed to the  
new powerhead.  
2. Press and hold that  
button for 10 seconds.  
Both Red and Green  
This new Genie® garage door opener will ONLY  
accept signals from a remote sending IntelliCode®  
2 signals (see page 9) or a Genie® brand  
IntelliCode® 1 remote that has been programmed  
to the opener using a new IntelliCode® 2 remote  
(see page 10).  
10 SECS  
LEDs come ON and stay  
ON.  
NOTE: Other remotes not enabled with Genie®  
IntelliCode® 2 will not operate this opener.  
3. Press the same button twice  
to toggle IntelliCode®  
Use this  
selection from IntelliCode® 2  
to IntelliCode® 1.  
If you have ...  
IntelliCode®  
programming  
One or more IntelliCode® 2  
openers with a maximum 3  
different openers  
Use IntelliCode®  
2
4. Press the same button again  
to confirm toggle. The  
Mixture of openers  
Use IntelliCode®  
IntelliCode® selection for this  
button is set to IntelliCode® 1.  
manufactured between 1997 2 and/or 1  
and 2010 (IntelliCode® 1) and  
new IntelliCode® 2 openers  
One or more openers  
manufactured between 1997  
and 2010 (IntelliCode® 1)  
Use IntelliCode®  
1
5. Take the remote to the older Genie® garage door  
opener and follow that opener's instructions to  
program a new remote.  
NOTE: A maximum of 3 different openers can be  
programmed to a 3 button remote.  
Repeat for other Genie® garage remote(s) as  
necessary.  
Three button  
remote  
Red LED  
Green LED  
©2010 The Genie Company  
12/2010  
16  
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TRANSMITTER COMPLIANCE STATEMENT  
Transmitters comply with all United States and Canadian legal requirements as of the date of manufacture.  
No warranty is made that they comply with all legal requirements of any other jurisdiction. If transmitters  
are to be used in another country, the importer must determine compliance with any local laws and  
regulations which may differ from United States and Canadian requirements prior to use.  
Los transmisores cumplen con todas las reglamentaciones legales de los Estados Unidos y del Canadá,en  
la fecha de fabricación. Ninguna garantía se da que cumplan con todas las reglamentaciones legales de  
ninguna otra jurisdicción. Si los transmisores se van a utilizar en otro país,el importador debe determinar  
si cumplen con las reglamentaciones y leyes locales que puedan ser diferentes a las reglamentaciones de  
los Estados Unidos y del Canadá, antes de usar los mismos.  
Les émetteurs sont conformes à la réglementation américaine et canadienne à compter de leur date de  
fabrication. Aucune garantie n’est stipulée indiquant qu’ils sont conformes à toutes les prescriptions  
juridiques d’autres autorités. Si les émetteurs sont utilisés dans d’autres pays, il incombe à l’importateur  
d’en déterminer leur conformité aux lois et règles locales pouvant différer de celles des États-Unis et du  
Canada avant toute utilisation desdits émetteurs.  
Sendegeräte entsprechen allen gesetzlichen Bestimmungen in den USA und Kanada zum Zeitpunkt der  
Herstellung. Wir übernehmen keine Gewährleistung für die Einhaltung aller gesetzlichen Bestimmungen  
in anderen Ländern. Sollen Sendegeräte in anderen Ländern eingesetzt werden, so muss der Importeur  
vor dem Gebrauch sicherstellen,dass die Sendegeräte auch solchen lokalen Bestimmungen entsprechen,  
welche von den Bestimmungen der USA und Kanadas abweichen.  
MAINTENANCE & TROUBLESHOOTING  
FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM  
6
If you have any questions, please do not hesitate to contact customer service at: 1-800-35-GENIE  
IMPORTANT SAFETY INSTRUCTIONS  
WARNING:Toreducetheriskofsevereinjuryordeath:  
1. READ AND FOLLOW ALL INSTRUCTIONS.  
2. Never let children operate or play with the door controls. Keep the remote away from children.  
3. Always keep the moving door in sight and away from people and objects until the door is completely closed. NO  
ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.  
4. NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR.  
5. Test opener monthly. The door MUST reverse on contact with a 1-1/2" high object (or a 2" x 4" board laid flat)  
at the center of the doorway on the floor. After adjusting either the force or the limit of travel, retest the door  
opener. Failure to adjust the opener properly may cause severe injury or death.  
6. When possible, use the emergency release only when the door is closed. Use caution when using this release  
with the door open. Weak or broken springs are capable of increasing the rate of door closure and increasing the  
risk of severe injury or death.  
7. KEEP DOORS PROPERLY BALANCED. See your garage door Owner’s Manual. An improperly balanced door  
increases the risk of severe injury or death. Have a trained door system technician make repairs to cables, spring  
assemblies, and other hardware.  
8.  
SAVE THESE INSTRUCTIONS.  
©2010 The Genie Company  
12/2010  
Download from Www.Somanuals.com. All Manuals Search And Download.  
17  
WARNING  
WARNING  
• Garage door hardware (springs, cables, brackets,  
pulleys, etc.) are under extreme pressure and  
tension.  
DO NOT attempt to repair or adjust door  
springs or any hardware, and DO NOT OPERATE  
garage door automatically or manually if door  
is improperly balanced or springs are broken.  
CONTACT A TRAINED DOOR SYSTEM  
TECHNICIAN.  
Use wall console supplied with opener. Other  
approved wall consoles may be available.  
Unapproved or incompatible wall consoles can  
cause the opener to operate unexpectedly.  
Safe-T-Beam® (STB) SYSTEM CHECK  
• STB Red and Green LEDs ON steady, system OK  
FROM STBs  
• STB Red LED flashes  
FROM WALL  
CONSOLE  
– Check for obstruction  
– Check alignment  
ROUTINE MONTHLY MAINTENANCE  
– Verify wire routing from  
STBs to STB connection in  
powerhead  
Basic monthly maintenance tasks.  
• Safe-T-Beam® System Check  
• Door balance  
• Contact reverse  
Instructions for these tasks and others are found on  
the following pages.  
NOT  
NOT  
USED USED  
– Check for signal interference  
from another Safe-T-Beam®  
unit  
STB  
BWC  
IWC  
• No STB Red or Green LED displayed  
– Check wiring and wire connections  
DOOR BALANCE (SPRING TENSION)  
• With the door closed, pull  
release handle  
DOWN and let go to release door carriage  
assembly from drive system.  
• Raise door manually approximately 3’- 4and  
release.  
– Door should remain stationary or move very  
slightly.  
– If door moves quickly, CONTACT A TRAINED  
DOOR SYSTEM TECHNICIAN.  
3’ - 4’  
3’ - 4’  
• Close the door.  
• Verify RED block in carriage is in the up position.  
(refer to page 19)  
– Operate door using remote or wall console.  
– Door will re-attach itself to carriage assembly.  
One-Piece Door  
Sectional Door  
FIG. 6-1 Door balance  
CONTACT REVERSE TEST (Monthly test)  
The Force and Limit settings MUST be  
– Stops after contacting the 2 x 4 board and  
does not reverse, it may need an adjustment  
to the down limit. Return to pages 6-7 and  
repeat steps 1 through 10 to correct down  
limit.  
• Test again. Repeat as necessary until door  
reverses upon contacting board.  
COMPLETED before testing. (See pages 6-7)  
1. Test.  
• Open garage door using wall console.  
– Place a 2" x 4" board (laid flat) under center of  
garage door opening (Fig. 6-2).  
• Close garage door using wall console.  
• When door contacts board, the door must  
stop (within 2 seconds) and reverse direction  
returning to open position.  
2. Adjustment.  
• If the door:  
– Stops before it contacts the 2 x 4 board, it may  
simply be responding to an improperly set  
down limit. Return to pages 6-7 and repeat  
steps 1 through 10 to correct down limit.  
FIG. 6-2 2 x 4 under center of door opening  
©2010 The Genie Company  
12/2010  
18  
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CARRIAGE ENGAGE/DISENGAGE  
Use Release Handle to manually connect or release  
chain or belt bullet to Carriage.  
TO RELEASE CARRIAGE:  
CHANGE LIGHT BULBS  
WARNING  
1. Pull handle DOWN then let go.  
2. Manually move door until carriage releases from bullet.  
3. Raise or lower door manually.  
• Observe all safety warning and precautions!  
Improper light bulb removal or replacement  
could result in Death or Serious Injury.  
• Disconnect power from opener before  
beginning this task.  
• When replacing light cover, make sure wires are  
not pinched or near moving parts.  
1. Disconnect power to door opener.  
• Open powerhead light cover.  
• Remove light bulb(s).  
NOTICEU  
IFD  
O
O
RB  
E
C
O
M
E
SO  
B
S
T
R
C
T
E
D
P
U
L
LD  
O
W
NONH  
A
N
D
L
E
Release  
Handle  
DOOR  
PULL  
• Replace with maximum 100 Watt light bulb(s).  
Do NOT use light bulbs with greater than  
100 Watt rating.  
TO RECONNECT CARRIAGE:  
1. Verify RED block is in the UP position.  
2. Manually move door until carriage engages bullet.  
3. Raise or lower door using remote or wall console.  
• Close powerhead light cover.  
2. Reconnect power to door opener.  
• Test light operation.  
FIG. 6-3 Carriage Release  
MOTION DETECTOR* - OVERVIEW  
(Not available on all models)  
Powerheads equipped with a motion detector  
sensor provide additional security when  
exiting or entering the garage area.  
*This sensor works by detecting body heat. Range of detection may be  
reduced when the temperature in the garage is close to body temperature.  
NOTE: Detector positioning on the powerhead provides  
for monitoring below the powerhead.  
OPERATION  
• Detector sensor is always ON. There are NO user  
controls or adjustments.  
• Lights automatically turn ON when a change is  
detected and will turn OFF after 4 minutes of no  
change.  
• Motion detector sensor will not turn OFF lighting  
turned ON at the wall console.  
• Lighting turned ON at the wall console will remain  
ON until wall console turns lighting OFF or opener  
is used.  
DOOR  
Motion Detector  
RESET - OPEN/CLOSE TRAVEL LIMIT  
ENGAGE  
(for installation)  
TO REENGAGE PULL  
DOWN AND TOWARD  
POWERHEAD THEN  
LET GO  
DISENGAGE  
(for installation)  
TO DISENGAGE  
PULL DOWN AND  
TOWARDS DOOR  
THEN LET GO  
Performing all ten (10) Limits/Force setting steps  
(pages 6-7) erases previous Limits/Force settings.  
NOTE: The opener will not close the door  
automatically unless the Safe-T-Beam® System is  
installed and Limits are programmed.  
TO RELEASE or RECONNECT CARRIAGE,  
PULL DOWN AND LET GO  
FIG. 6-4 Carriage Release (cut away view)  
©2010 The Genie Company  
12/2010  
19  
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This opener has a Serial Number sticker in which the serial  
numbers begin with 10 or higher.  
Open/Close Button  
Open and closes door from inside garage  
ATTENTION  
looks like this, in which the first two numbers are 10 or higher,  
your opener will operate using this Series III wall control.  
Sure-Lock™ Button  
If your garage door opener has a Serial Number sticker which  
– LOCK disables controls  
after door is completely  
closed  
MODEL AC SR3  
FCC ID: B8Q AC SR3  
IC: 2133A-CSD1D  
THE GENIE COMPANY  
Residential Door Operator  
120V. 60HZ. 5A  
S/N:10XXXXXXXXXXXX  
– UNLOCK allows controls to  
work normally  
FOR HELP CALL 1-800-35GENIE OR WWW.GENIECOMPANY.COM  
Follow the instructions on this page.  
Indicator Light  
Wall consoles from other manufacturers may not work with  
openers of these serial number groups. Genie® Series I wall  
buttons and Series II wall consoles will not work with openers  
of this serial number group.  
Red indicator light is always ON  
When Sure-Lock™ is ON the  
indicator light flashes  
Independent Light Control Button  
Controls door opener lights from inside garage  
WALL CONSOLE - OVERVIEW  
Use only the Series III wall console provided with this  
unit.  
Wall console has three buttons and one indicator light.  
Indicator Light  
Indicator light will display Red when wall console is  
properly wired and Sure-Lock™ is OFF. When Sure-  
Lock™ is ON indicator light flashes.  
Tip: If indicator light on wall console comes ON, but  
there is NO  
FROM STBs  
FROM STBs  
FROM WALL  
CONSOLE  
FROM WALL  
CONSOLE  
operation from  
buttons - verify  
wall console  
wire routing  
at powerhead  
connector.  
Open/Close Button  
Use this button to open or close garage door. When  
Sure-Lock™ is ON the Open/Close button will CLOSE  
door only. Note: Constant button pressure in the  
CLOSE mode will override error responses in the  
powerhead and close door.  
NOT  
USED USED  
NOT  
STB  
BWC  
IWC  
STB  
BWC  
IWC  
Independent Light Control Button  
OPTIONAL DUAL WALL CONSOLE - INSTALLATION  
Use this button to turn powerhead lights ON.  
Powerhead lighting will remain ON until this button  
is pressed again or a door action has been completed.  
Note: If opener has a Motion Detector sensor the  
sensor will keep powerhead lights ON as long as  
motion is detected.  
Use only a Series III wall console when adding a  
second wall console. The optional second Genie®  
Series III wall console must be purchased separately.  
TO  
TO WALL CONSOLE #1  
POWERHEAD  
Sure-Lock™ Button  
FROM STBs  
FROM WALL  
CONSOLE  
When Sure-Lock™ is ON the powerhead cannot be  
activated by the wall console or a remote.  
• Press and hold for 5 seconds (or until Indicator  
Light flashes) to activate Sure-Lock™.  
• Press and release to turn Sure-Lock™ OFF.  
B/W  
W
W
B/W  
NOT  
USED USED  
NOT  
STB  
BWC  
IWC  
WALL  
CONSOLE #2  
WALL  
CONSOLE #1  
Wire connector  
on Powerhead  
OR  
BOTH TO POWERHEAD  
FROM STBs  
FROM WALL  
CONSOLE #1  
FROM WALL  
CONSOLE #2  
NOT  
NOT  
USED USED  
B/W  
W
W
B/W  
STB  
BWC  
IWC  
Wire connector on  
Powerhead  
WALL  
CONSOLE #2  
WALL  
CONSOLE #1  
©2010 The Genie Company  
12/2010  
20  
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CHAIN OR BELT - TENSION ADJUSTMENT  
WARNING  
Belt  
• Observe all safety warning and precautions!  
• Disconnect power from opener and disconnect  
carriage in rail from bullet before beginning this  
task.  
Adjustment required  
Correctly adjusted  
Belt  
Approx. 1/8"  
Visually inspect the chain or belt every 6 months.  
NOTE: Tension adjustments should be made with the  
door in the down position and the carriage released.  
Belt at center of rail  
• At the center of the rail the chain or belt should  
not be resting on the rail. See adjustment  
illustration on right.  
BELT  
– With the bullet NOT engaged to the carriage,  
tighten adjustment nut until chain/belt does  
not, at the center of the rail, rest on rail. Do NOT  
overtighten.  
Chain  
Adjustment required  
• Is there rust on chain or frayed edges on belt?  
– Contact a trained door system technician for  
chain/belt replacement.  
• Are there kinks or twists in the chain or belt?  
– Contact a trained door system technician for  
chain/belt replacement.  
Chain  
Approx. 1/8"  
Correctly adjusted  
Chain at center of rail  
CHAIN  
Tighten nut to increase  
tension on chain or belt  
REMOTE BATTERY REPLACEMENT  
Replace remote battery with a CR 2032 coin cell battery.  
1. Open the remote case using a washer or coin that fits  
into the slot at the top of the remote.  
2. Replace battery.  
3. Align components and snap case closed.  
©2010 The Genie Company  
12/2010  
Download from Www.Somanuals.com. All Manuals Search And Download.  
21  
ADJUSTMENT GUIDE - SPEED SETTINGS  
FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM  
Speed settings are pre-programmed at the factory  
for the maximum speed. Speed settings should not  
need adjustment with this unit.  
However, travel speed for the opener in both the  
open and close directions can be adjusted to slower  
speeds to minimize normal wear for heavy sectional  
doors.  
CHANGE SPEED SETTING  
Use this guide to ADJUST powerhead SPEED settings.  
There are three (3) Speed settings available on this  
unit for the open and close directions. Door type  
(one piece or sectional), door weight and balance,  
and condition of door components / track affect  
door speed. Speed adjustment may not be available  
for some installations depending on these factors.  
NOTE: One piece doors are automatically set during  
Limits programming to the slowest speed and  
opener speed cannot be reset for one piece doors.  
PROGRAM  
1. Press on the powerhead and hold until both  
SET  
lights turn steady ON. Release button.  
Lights go out and Round BLUE light comes ON.  
2. Press two times and the Round BLUE and Long  
BLUE lights come ON.  
PROGRAM  
3. Press once to enter the Speed Programming  
SET  
menu. The round LED will flash BLUE 3 times,  
then the current Speed setting for UP travel will  
display on the LEDs. See table below.  
4. Press to raise or to lower UP Speed settings  
within the available range.  
NOTE: Faster door speeds may not be available.  
PROGRAM  
5. Press to set UP Speed level. The long LED will  
SET  
flash BLUE 3 times, then the current Speed setting  
for DOWN travel will display on the LEDs.  
6. Press to raise or to lower DOWN Speed  
settings within the available range.  
NOTE: Faster door speeds may not be available.  
PROGRAM  
7. Press to set DOWN Speed level. Both LEDs flash  
SET  
BLUE to confirm.  
Powerhead LEDs  
Speed Level  
Round LED Long LED  
Default LED display is the current Speed setting  
Red  
Purple  
Blue  
Red  
LED Speed indicator colors  
Purple  
Blue  
Speed Level LED indicator colors  
Red  
Red  
MAXIMUM  
MID  
ON  
ON  
Purple  
ON  
Purple  
ON  
Blue  
ON  
Blue  
ON  
SLOW  
©2010 The Genie Company  
12/2010  
22  
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ADJUSTMENT GUIDE - FORCE SETTINGS  
FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM  
CHANGE FORCE SETTING  
CAUTION  
Use this guide to ADJUST powerhead FORCE settings.  
Door closing force is FACTORY set and requires no  
adjustment for normal operation.  
• Never increase the door closing force to  
compensate for a damaged door or a binding  
door track.  
• Never adjust force to compensate for a broken  
door spring.  
NOTE: There are nine (9) force levels.  
PROGRAM  
1. Press on the powerhead and hold until both  
SET  
lights turn steady ON. Release button.  
Lights go out and Round BLUE light comes ON.  
2. Press three times, Round RED light comes ON.  
PROGRAM  
• Perform monthly CONTACT REVERSE TEST as  
described on page 18.  
3. Press once to enter the Force Programming  
SET  
menu. The round LED will flash BLUE 3 times,  
then the current Force setting for UP force will  
display on the LEDs. See table below.  
Force settings are pre-programmed at the factory  
and "learned" during the Open/Close Limit settings  
steps. Some additional Force may be increased.  
For normal use, Force settings should not need  
adjustment with this unit.  
However, conditions that might suggest an  
adjustment is necessary are;  
4. (If current UP Force setting is good, skip to Step  
5.) Press to increase or to decrease UP Force  
settings within the available range.  
PROGRAM  
5. Press to set UP Force level. The long LED will  
SET  
flash BLUE 3 times, then the current Force setting  
for DOWN force will display on the LEDs.  
Doors with very stiff weather seals.  
Doors that start down, then STOP and reverse  
before they close.  
Doors that start up, but STOP before they  
completely open.  
6. (If current DOWN Force setting is good, skip to  
Step 7.) Press to increase or to decrease  
DOWN Force settings within the available range.  
PROGRAM  
7. Press to set DOWN Force level. Both LEDs flash  
SET  
BLUE to confirm.  
Powerhead LEDs  
Force Level  
Round LED Long LED  
Default LED display is the current Force setting  
LED indicator colors  
OFF,  
Blue,  
Purple,  
Red  
Force Level LED indicator colors  
Blue  
ON  
Force Level 1  
Force Level 2  
Force Level 3  
Force Level 4  
Force Level 5  
Force Level 6  
Force Level 7  
Force Level 8  
Force Level 9  
OFF  
Blue  
ON  
OFF  
Blue  
ON  
Blue  
ON  
Purple  
ON  
OFF  
Purple  
ON  
OFF  
Purple  
ON  
Purple  
ON  
Red  
ON  
OFF  
Red  
ON  
OFF  
Red  
ON  
Red  
ON  
©2010 The Genie Company  
12/2010  
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23  
TROUBLESHOOTING GUIDE -  
OPERATION  
FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM  
PROBLEM  
WHAT TO DO  
• Check power source,  
– Plug a lamp into outlet used for powerhead. If lamp works, power source is OK.  
– If not, check fuse or circuit breaker.  
• If power is OK,  
Opener does NOT run  
from wall console.  
– Check connections at powerhead terminals and at wall console.  
– Limits must be set with door arm connected to door.  
• Check if wall console Sure-Lock™ is ON. Turn Sure-Lock™ OFF & check operation.  
• Check for reversed, broken, or cut wires. Staples can cut insulation and short wires.  
Repair or replace.  
• Make sure carriage is engaged to chain or belt bullet. See pages 11 and 19. Refer to  
Installation poster or download poster from WWW.GENIECOMPANY.COM.  
– Ensure carriage is in engaged position. See page 19.  
• Check to make sure chain/belt is not broken or OFF its pulley.  
• Check FORCE ADJUSTMENT. See page 23.  
Opener runs, but door  
does NOT move.  
Opener works from  
wall console, but NOT  
from remote.  
• Check all remotes.  
• Replace remote battery with good one. See page 21.  
• Program remote to powerhead. See pages 9 or 10.  
• Relocate remote inside car and or point remote at garage door.  
• Replace battery. See page 21.  
Remote has less than  
25 feet operating  
• Reposition door opener antenna.  
range or no operation. • Remote LED does not come ON with button push - replace battery. See page 21.  
• Eliminate possible competing signals (satellite radio, FiOS® TV).  
• If a NEW installation, check Door Arm position. Refer to Installation poster or download  
Door starts down,  
then STOPS and goes  
back up.  
poster from WWW.GENIECOMPANY.COM.  
• Check if Limits are properly set. See pages 6-7.  
• Check if Safe-T-Beam® Red LED is flashing. See page 18.  
• Check Safe-T-Beam® system for beam obstruction or misalignment of lenses. See page 18.  
• Check garage door for binding.  
OR  
• If an operational problem exists, and opener will not close. The opener can be forced to  
close as follows; Press and hold the wall console button until door is completely closed.  
• Check for interference from adjacent Safe-T-Beam® units.  
• Contact The Genie Company at 1-800-35-GENIE.  
Safe-T-Beam® System  
malfunction.  
Door starts down,  
then STOPS before it  
is closed.  
• Check Safe-T-Beam® wire connections at powerhead. See page 18.  
• Check Limits are properly set. See pages 6-7.  
• Check CONTACT REVERSE. See page 18.  
OR  
• Check garage door for binding.  
Door will only open.  
• Check closing "FORCE" adjustment. See page 23.  
• Check Limits are properly set. See pages 6-7.  
• Be sure door, opener, and springs are in good repair, properly lubricated and balanced.  
• Check opening "FORCE" adjustment. See page 23.  
Door starts up, but  
STOPS before it is  
completely open.  
WARNING: If you suspect a problem with the garage door hardware or springs,  
contact The Genie Company at 1-800-35-GENIE.  
• Check Limits are properly set. See pages 6-7.  
• Check Sure-Lock™. Sure-Lock™ should be OFF for normal operation. See page 20.  
• Check door balance, condition, and door spring.  
Door will only run  
closed.  
• Check opening "FORCE" adjustment. See page 23.  
WARNING: If you suspect a problem with the garage door hardware or springs,  
contact The Genie Company at 1-800-35-GENIE.  
• Button stuck on wall console or remote.  
• Was a remote lost or stolen? Erase all remotes from powerhead memory and program  
new remotes. See page 15.  
Door opener starts for  
no reason.  
©2010 The Genie Company  
12/2010  
24  
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TROUBLESHOOTING GUIDE -  
OPERATION (CONTINUED)..................................................................... FOR HELP-1-800-35-GENIE  
PROBLEM  
WHAT TO DO  
• Be sure all door fasteners are tight.  
• Be sure garage door is in good repair, properly lubricated and balanced.  
• Be sure opener is in good repair.  
Noisy operation.  
• Check operating condition of door. See pages 18. Door may need professional repair/  
adjustment.  
• Is this opener installed on a one piece door? Normal speed for one piece door is  
Door opener runs  
slow.  
lowest speed setting.  
• If carriage travel is less than 6 feet, opener configures programming for a one piece  
door.  
• Check door speed. See page 22.  
TROUBLESHOOTING GUIDE -  
POWERHEAD LEDs  
FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM  
Powerhead LED  
Possible Problem  
Solution  
Round LED  
Long LED  
Normal operation  
None required  
Check power supply  
Contact a trained door system  
technician  
OFF  
OFF  
No response from unit  
ON/RED/  
STEADY  
ON/RED/  
STEADY  
Limits NOT set properly  
Program error  
Reprogram Limits, see pages 6-7  
Unplug unit, wait 5 seconds, plug in  
ON/RED/  
FLASHING  
ON/RED/  
FLASHING  
Contact a trained door system  
technician  
Component failure  
ON/BLUE/  
FLASHING  
OFF  
OFF  
Remote NOT programmed  
Program remote, see page 9  
Program remote using IntelliCode®  
2 remote, see page 9, then program  
IntelliCode® 1 remote using  
instructions on page 10  
ON/PURPLE/  
FLASHING  
IntelliCode® 1 remote NOT  
programmed  
Safe-T-Beam® physical  
obstruction  
Remove obstruction, recheck unit  
ON/RED/  
FLASHING  
OFF  
Safe-T-Beam® signal  
interference  
Check alignment of Safe-T-Beam® pair  
and nearest other Safe-T-Beam® pair  
Door contact in up or down  
travel  
Remove obstruction  
ON/RED/  
FLASHING  
OFF  
OFF  
Door component failure  
detected  
Check door spring, track, rollers, hinges  
and fixtures  
ON/RED/  
STEADY  
DO NOT unplug unit  
Wait until LED clears before operating  
Thermal cutout  
©2010 The Genie Company  
12/2010  
25  
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REFERENCE - CIRCUIT WIRING DIAGRAM  
FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM  
RÉFÉRENCE - DIAGRAMME DE CÂBLAGE DE CIRCUIT  
REFERENCIA - ESQUEMA ELÉCTRICO DEL CIRCUITO  
........................................................POUR OBTENIR DE L’AIDE-1-800-35-GENIE  
...................................................... PARA OBTENER AYUDA, LLAME AL 1-800-35-GENIE  
Opener circuit wiring diagram. This wiring diagram is for reference only.  
Schéma de câblage de l’ouvreur. Ce schéma de câblage est indiqué à titre de référence uniquement.  
Diagrama del circuito del operador. Este diagrama es sólo para referencia.  
Opening Cover May Cause Electric Shock.  
L’ouverture du couvercle peut entraîner des chocs électriques.  
Abrir la tapa puede causar choques eléctricos.  
Disconnect power from opener prior to removing cover.  
Coupez l’alimentation de l’ouvre-porte avant de retirer le couvercle.  
Desconecte la electricidad del abrepuertas antes de quitar la cubierta.  
WARNING  
AVERTISSEMENT  
ADVERTENCIA  
POWER CORD  
CORDON DE SECTEUR  
CABLE ELÉCTRICO  
SCREW DRIVE MOTOR  
IMPULSIÓN DEL  
CHAIN/BELT MOTOR  
CADENA/CORREA MOTEUR  
CHAÎNE/COURROIE MOTOR  
CONNECTOR  
CONNECTEUR  
CONECTADOR  
PRINTED CIRCUIT BOARD  
TORNILLO MOTEUR  
CIRCUIT IMPRIMÉ  
COMMANDE DE VIS MOTOR  
CIRCUITO IMPRESO  
WHITE  
BLANC  
BLACK  
NOIR  
RED  
BLANCO  
ROUGE  
ROJO  
NEGRO  
RED  
ROUGE  
ROJO  
BLACK  
NOIR  
NEGRO  
BLACK  
NOIR  
NEGRO  
1
2
3
4
GREEN  
VERT  
VERDE  
STB  
BWC (IWC or AWC)  
1
2
3
4
5
6
STRIPED WHITE  
BLANC RAYÉ  
STRIPED WHITE  
BLANC RAYÉ  
CHOKE  
BOBINE D'ARRÊT  
BOBINA DE CHOKE  
BLANCO RAYADO  
BLANCO RAYADO  
WHITE  
BLANC  
BLANCO  
BLACK  
NOIR  
WHITE  
BLANC  
SAFE-T-BEAM®  
SAFE-T-BEAM®  
SAFE-T-BEAM®  
NEGRO  
BLACK  
NOIR  
BLANCO  
(Purchased Separately)  
NEGRO  
INTELLIGENT WALL CONSOLE  
CONSOLE INTELLIGENTE DE MUR  
CONSOLA INTELIGENTE DE LA PARED  
BLACK  
NOIR  
1
7
6
5
4
3
2
NEGRO  
WALL CONSOLE  
FIG. 6-5  
CONSOLE DE MUR  
CONSOLA DE LA PARED  
WARNING  
MOTION DETECTOR*  
OPTICAL SENSOR*  
SONDE OPTIQUE  
SENSOR ÓPTICO  
DÉTECTEUR DE MOUVEMENT  
AVERTISSEMENT  
DETECTOR DE MOVIMIENTO  
ADVERTENCIA  
1
2
3
1
2
3
4
RED  
ROUGE  
ROJO  
RED  
ROUGE  
ROJO  
GREEN  
VERT  
BLACK  
NOIR  
VERDE  
NEGRO  
YELLOW  
JAUNE  
AMARILLO  
ELECTRICAL SHOCK  
CHOC ÉLECTRIQUE  
CHOQUE ELÉCTRICO  
*SOME MODELS DO NOT COME WITH THIS FEATURE  
QUELQUES MODÈLES NE VIENNENT PAS AVEC CETTE CONFIGURATION  
ALGUNOS MODELOS NO VIENEN CON ESTA CARACTERÍSTICA  
12/2010  
©2010 The Genie Company  
26  
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Intelli 1000  
Limited Warranty  
GMI Holdings, Inc. d/b/a The Genie Company ("Seller") warrants to the original purchaser of the below identified garage door opener, IntelliG1000 (Model  
3024 and 3024H) (“Product”), subject to all of the terms and conditions hereof, that the Product and all components thereof will be free from defects in materials  
and workmanship for the following period(s) of time, measured from the date of purchase:  
MOTOR/GEARBOX- Seller warrants the motor/gearbox for the LIFETIME* of the product.  
BELT- Seller warrants the belt for a period of FIFTEEN (15) YEARS.  
CHAIN - Seller warrants the chain for a period of FIVE (5) YEARS.  
CORE UNIT PARTS** - Seller warrants all other parts and components of the Core Unit for a period of FIVE (5) YEARS.  
ACCESSORIES - Seller warrants all accessories for a period of ONE (1) YEAR.  
*Lifetime shall mean for as long as the original purchaser owns the home in which the product is originally installed.  
** The Core Unit consists of the powerhead, wired wall control, Safe-T-Beam® system, J-Arm and rail.  
Seller’s obligation under this warranty is specifically limited to repairing or replacing, at its option, the Product or any part thereof which is determined by  
Seller to be defective during the applicable warranty period. Any labor charges are excluded and will be the responsibility of the purchaser.  
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This warranty is made to the original purchaser  
of the Product only, and is not transferable or assignable. This warranty applies only to Product installed in a residential or other non-commercial application.  
It does not cover any Product installed in commercial or industrial building applications. This warranty does not apply to any unauthorized or improper  
installation, alteration or repair of the Product, or to any Product or component which has been damaged or deteriorated due to misuse, abuse, neglect,  
accident, failure to provide necessary maintenance, normal wear and tear, or acts of God or any other cause beyond the reasonable control of Seller, and does  
not cover batteries, missing or damaged parts from clearance or open box sales, or repairs or maintenance to door components.  
ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE APPLICABLE WARRANTY PERIOD  
REFLECTED ABOVE. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS  
EXPIRED. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.  
IN NO EVENT SHALL GMI HOLDINGS, INC. OR ITS PARENT OR AFFILIATES BE RESPONSIBLE FOR, OR LIABLE TO ANYONE FOR, SPECIAL,  
INDIRECT, COLLATERAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, even if Seller has been advised of the possibility of such  
damages. Such excluded damages include, but are not limited to, loss of use, cost of any substitute product, or other similar indirect financial loss. Some states  
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.  
Claims under this warranty must be made promptly after discovery and within the applicable warranty period. To obtain warranty service, you must contact  
Genie® customer service and provide proof of the date and location of purchase and identification as the original purchaser. Call Genie® Customer Service toll  
free at 1-800-354-3643 to speak with a trained representative. Purchaser must allow seller a reasonable opportunity to inspect Product claimed to be defective  
prior to removal or alteration of its condition. Upon determination by Seller that the Product or any part thereof is defective during the applicable warranty  
period (which may require purchaser to return the Product to Seller at purchaser’s expense), Seller will supply the purchaser with replacement parts or, at its  
option, a replacement Product (shipping and handling of any replacement part(s) or replacement Product also at purchaser’s expense). Seller may use new or  
reconditioned parts, or a new or reconditioned Product of the same or similar design.  
There are no established informal dispute resolution procedures of the type described in the Magnuson-Moss Warranty Act.  
PURCHASER:  
INSTALLATION ADDRESS:  
DATE PURCHASED:  
OPENER MODEL:  
SERIAL NUMBER:  
REMOTE CONTROL MODEL:  
DEALER NAME:  
DEALER ADDRESS:  
P900-228  
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