GE Dehumidifier AHG20 User Manual

GE Appliances  
Dehumidifiers  
Owner’s Manual  
AHG20  
SAFETY PRECAUTIONS  
When using this dehumidifier, always follow basic safety precautions, including the following:  
Use this appliance only for its intended  
purpose as described in this Owner’s  
Manual.  
Repair or replace immediately all electric  
service cords that have become frayed  
or otherwise damaged. Do not use a cord  
that shows cracks or abrasion damage  
along its length or at either the plug or  
connector end.  
This dehumidifier must be properly  
installed and grounded as described in this  
manual before it is used.  
Turn the humidity control to OFF and  
unplug your dehumidifier before making  
any repairs or cleaning.  
Never operate this dehumidifier in an area  
that is likely to accumulate standing water.  
If this condition develops, for your safety  
disconnect the power supply before  
stepping into the water.  
NOTE: We strongly recommend that any  
servicing be performed by a qualified  
individual.  
Never unplug your dehumidifier by  
pulling on the power cord. Always grip  
plug firmly and pull straight out from the  
receptacle.  
For your safety, do not store or use  
combustible materials, gasoline or other  
flammable vapors or liquids in the vicinity  
of this or any other appliance.  
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.  
SAVE THESE INSTRUCTIONS  
Pub. No. 49-7381-1 6-00 JR  
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Safety Information  
GE & You, A Service Partnership.  
Safety  
SafeyIructions  
Precautions . . . . . . . .Front Cover, 2  
How to Connect Electricity . . . . . .2  
Use of Extension Cords . . . . . . . . .2  
Use of Adapter Plugs . . . . . . . . . .2  
IMPORTANT!  
Fill out the Consumer Product Registration Card.  
Two easy ways to register your appliance!  
Complete and mail the enclosed Product Registration Card  
FOR YOUR RECORDS  
Operating Instructions  
Controls . . . . . . . . . . . . . . . . . . . .4  
Location . . . . . . . . . . . . . . . . . . . . .4  
Removing Collected Water . . . . . .5  
Cleaning the Air Filter . . . . . . . . . .5  
Write the model and serial numbers here:  
OpeagIructions  
#
#
You can find them on a label on the back of the dehumidifier  
behind the bucket.  
Staple sales slip or cancelled check here.  
Proof of the original purchase date is needed to obtain service  
under the warranty.  
READ THIS MANUAL  
Inside you will find many helpful hints on how to use and maintain  
your dehumidifier properly. Just a little preventive care on your  
part can save you a great deal of time and money over the life of  
your dehumidifier.  
Troubleshooting Tips  
Before You  
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Call For Service . . . . . . . . . . . . . . .6  
IF YOU NEED SERVICE  
You’ll find many answers to common problems in the Before You  
Call For Service section. If you review our chart of Troubleshooting  
Tips first, you may not need to call for service at all.  
ips  
If you do need service, you can relax knowing help is only a phone  
call away. A list of toll-free customer service numbers is included in  
the back section. Or, you can always call the GE Answer Center® at  
800.626.2000, 24 hours a day, 7 days a week.  
OR  
Customer Service  
Warranty . . . . . . . . . . . . . . . . . . . .7  
Visit our Website at: www.geappliances.com  
CustomSrvice  
Service Telephone  
Numbers . . . . . . . . . . . .Back Cover  
3
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About the controls and features of the dehumidifier.  
OFF  
70-60% AUTOMATIC ON/OFF  
60-50% AUTOMATIC ON/OFF  
CONTINUOUS RUN  
CURRENT  
HUMIDITY  
WATER FULL  
CLEAN AIR (FAN ONLY)  
DEHUMIDIFY  
FUNCTION  
SafeyIructions  
Controls  
WATER FULL Indicator  
FUNCTION  
Blinks when the bucket is full or not in place.  
When you first plug in the dehumidifier, it  
goes through a self-test. When the OFF light  
comes on, keep pressing the FUNCTION pad  
to make your selection.  
DEHUMIDIFY Indicator  
Lights when the compressor (dehumidifying  
function) is on.  
70-60% AUTOMATIC ON/OFF  
The dehumidifier runs when the humidity  
in the room exceeds 70%. The compressor  
stops but the fan will run when the humidity  
is below 60%.  
CURRENT HUMIDITY Display  
Shows the ambient humidity. The range  
displayed is 39-95%. If the current humidity is  
below 39%, it will still show 39.  
OpeagIructions  
60-50% AUTOMATIC ON/OFF  
Same as above, but at 60% and 50%.  
Auto Defrost Feature  
When frost builds up on the cooling coils,  
the compressor will cycle off until the frost  
disappears. The fan continues to run.  
CONTINUOUS RUN  
Continuously dehumidifies until bucket is  
full or humidity is below 35%.  
ips  
CLEAN AIR (FAN ONLY)  
The compressor is off, but the fan runs.  
Choosing a Location  
The dehumidifier must be operated in an enclosed  
A dehumidifier operating in a basement will  
have little or no effect in drying an adjacent  
enclosed storage area, such as a closet, unless  
there is adequate circulation of air in and out  
of the area.  
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area to be most effective.  
Close all doors, windows and other outside openings  
to the room.  
Place the dehumidifier in a location that does  
not restrict air flow into the rear coil or out the  
front grille.  
Air Direction  
Make sure the louvers are open before starting the unit.  
The louvers can be adjusted to blow air upward or  
straight out.  
Louvers  
It is normal for the surrounding air to become  
slightly warmer as the dehumidifier operates.  
This warming effect further reduces the relative  
humidity of the surrounding air.  
CustomSrvice  
4
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SafeyIructions  
Removing Collected Water  
There are 2 ways to remove collected water:  
Use a hose. Water can be automatically  
emptied into a drain by attaching a length  
of thin-wall rubber or plastic tubing with an  
inside diameter of 1/2 inch. Use a screwdriver  
to remove the knockout at the back. Attach  
the tubing to the connector through the hole.  
The tubing should lead to the drain with no  
sharp bends.  
Use the bucket. When the bucket is full,  
the WATER FULL indicator blinks and the  
unit beeps 3 times and stops. Wait  a few  
minutes before removing the bucket to  
allow the water to stop dripping.  
To remove: Tilt the bucket forward then  
lift carefully. After emptying, clean and  
replace it.  
OpeagIructions  
Bucket  
Cleaning the Grille and Case  
Turn the dehumidifier off and remove the plug  
from the wall outlet before cleaning.  
Use water and a mild detergent to clean the inlet  
and outlet grilles. Do not use bleach or abrasives.  
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Air filter  
NOTE: The charcoal filter has been packed separately, in the  
bucket, in the front of the unit. Remove the wrap and insert it  
in the filter frame with the darker surface up.  
Vacuum the nylon filter or wash with water.  
Make sure it is dry before replacing it.  
The charcoal filter should be replaced every  
3 to 6 months or when the inside surface has  
changed from white to a dark color.  
The air filter is on the back of the dehumidifier.  
It should be checked and cleaned at least every  
2 to 3 weeks or more often if necessary.  
ips  
Call 800-626-2002 to order a replacement.  
To remove: Turn the dehumidifier off and lift out  
the filter on the back of the unit.  
Nylon filter  
CustomSrvice  
Charcoal filter  
5
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Before you call for service…  
Troubleshooting Tips  
Save time and money! Review the chart below first  
and you may not need to call for service.  
Problem  
Possible Causes  
What To Do  
SafeyIructions  
Dehumidifier  
does not start  
The dehumidifier  
is unplugged.  
Make sure the dehumidifier plug is pushed completely  
into the outlet.  
The fuse is blown/circuit  
breaker is tripped.  
Check the house fuse/circuit breaker box and replace  
the fuse or reset the breaker.  
The bucket is full.  
The dehumidifier automatically turns off when this  
occurs. Empty the bucket.  
Dehumidifier does not  
dry the air as it should  
Did not allow enough time  
to remove the moisture.  
When first installed, allow at least 3 or 4 days to maintain  
the desired dryness.  
Airflow is restricted.  
Make sure there are no curtains, blinds or furniture  
blocking the front or back of the dehumidifier.  
Clean the filter.  
The control may not  
be set correctly.  
Choose a lower humidity range or CONTINUOUS RUN.  
O
Doors and windows may not  
be closed tightly.  
Check that all doors, windows and other openings are  
securely closed.  
Clothes dryer may be  
blowing moisture-laden  
air into the room.  
Install the dehumidifier away from the dryer. The dryer  
should be vented to the outside.  
Room temperature  
is too low.  
The unit will not operate satisfactorily if the room  
temperature is below 60°F.  
ips  
Dehumidifier runs  
too much  
Area to be dehumidified  
is too large.  
Check with your dealer to see if the capacity is adequate.  
Close all doors and windows to the outside.  
Doors and windows are open.  
Frost appears on  
the coils or bucket  
Dehumidifier has been  
recently turned on or  
room temperature is  
below 60°F.  
This is normal. Frost will usually disappear within  
60 minutes.  
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Fan noise  
Air is moving through  
the dehumidifier.  
This is normal.  
Water on floor  
Connection may be loose.  
Check the hose if one is attached.  
CustomSrvice  
6
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Dehumidifier Warranty  
SafeyIructions  
All warranty service provided by our Factory Service Centers,  
®
or an authorized Customer Care technician. For service,  
call 800-GE-CARES.  
For The Period Of:  
GE Will Replace:  
One Year  
From the date of the  
original purchase  
Any part of the dehumidifier which fails due to a defect in materials or workmanship.  
During this full one-year warranty, GE will also provide, free of charge, all labor  
and in-home service to replace the defective part.  
Five Years  
From the date of the  
original purchase  
Any part of the sealed system (the compressor, condenser, dehumidifying coil and all  
connecting tubing) if it should fail due to a defect in materials or workmanship.  
During this five-year warranty, GE will also provide, free of charge, all labor and  
in-home service to repair or replace any part of the sealed system.  
OpeagIructions  
What GE Will Not Cover:  
Service trips to your home to teach you how to use  
In commercial locations labor necessary to move the  
unit to a location where it is accessible for service by  
an individual technician.  
the product.  
Improper installation. If you have an installation  
problem, or if the dehumidifier is of improper  
dehumidifying capacity, contact your dealer or installer.  
You are responsible for providing adequate electrical,  
plumbing and other connecting facilities.  
Replacement of house fuses or resetting of circuit  
breakers.  
Failure due to corrosion on models not corrosion-  
protected.  
Failure of the product resulting from modifications to  
the product or due to unreasonable use including failure  
to provide reasonable and necessary maintenance.  
Damage to the product caused by improper power  
supply voltage, accident, fire, floods or acts of God.  
Incidental or consequential damage to personal property  
caused by possible defects with this dehumidifier.  
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This warranty is extended to the original purchaser and any succeeding owner for products purchased for home  
use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.  
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives  
you specific legal rights, and you may also have other rights which vary from state to state. To know what your  
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.  
ips  
Warrantor: General Electric Company. Louisville, KY 40225  
CustomSrvice  
7
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Service Telephone Numbers.  
GE Answer Center® 800.626.2000  
The GE Answer Center® is open 24 hours a day, 7 days a week.  
OR  
Visit our Website at: www.geappliances.com  
SafeyIructions  
In-Home Repair Service 800-GE-CARES (800-432-2737)  
Expert GE repair service is only a phone call away.  
Special Needs Service 800.626.2000  
800-TDD-GEAC (800-833-4322)  
GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons  
with limited mobility.  
OpeagIructions  
Service Contracts 800-626-2224  
Purchase a GE service contract while your warranty is still in effect and you’ll receive a  
substantial discount. GE Consumer Service will still be there after your warranty expires.  
ips  
Parts and Accessories 800-626-2002  
Individuals qualified to service their own appliances can have parts or accessories sent directly  
to their homes (VISA, MasterCard and Discover cards are accepted).  
Instructions contained in this manual cover procedures to be performed by any user. Other servicing  
generally should be referred to qualified service personnel. Caution must be exercised, since  
improper servicing may cause unsafe operation.  
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Service Satisfaction  
If you are not satisfied with the service you receive from GE:  
First, contact the people who serviced your appliance.  
Next, if you are still not pleased, write all the details—including your phone number—to:  
Manager, Customer Relations  
GE Appliances  
Appliance Park  
Louisville, KY 40225  
CustomSrvice  
8
Printed in Taiwan  
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