GE Cooktop 164D3333P235 User Manual

GE Monogram  
®
Owner’s Manual  
Radiant Cooktop  
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Read this manual carefully. It is intended to  
help you operate and maintain your new  
cooktop properly.  
If you don’t understand something or need  
more help, there is a list of toll-free consumer  
service numbers included in the back section  
of this manual.  
Before using  
your cooktop  
Keep it handy for answers to your questions.  
OR  
Visit our Website at: www.monogram.com  
You’ll find them on a label under the cooktop.  
Before sending in this card, please write these  
numbers here:  
Write down  
the model  
& serial  
Fill out and return the Consumer Product  
Registration Card that is packed with this  
product. If you cannot find it, please send  
in the duplicate card printed in the back of  
this manual.  
Model Number  
numbers  
Serial Number  
Use these numbers in any correspondence or  
service calls concerning your cooktop.  
Immediately contact the dealer (or builder)  
that sold you the cooktop.  
If you  
received a  
damaged  
cooktop  
Read this manual. Inside you will find many  
helpful hints on how to use and maintain your  
cooktop properly. Just a little preventive care  
on your part can save you a great deal of time  
and money over the life of your cooktop.  
You’ll find many answers to common problems  
in the Before You Call For Service section.  
If you review our chart of Troubleshooting Tips  
first, you may not need to call for service at all.  
Save time  
& money  
To obtain service, see the Consumer Services  
page in the back of this manual.  
NEXT, if you are still not pleased, write all the  
details—including your phone number—to:  
If you need  
service  
Manager, Customer Relations  
GE Appliances  
Appliance Park  
We’re proud of our service and want you to be  
pleased. If for some reason you are not happy  
with the service you receive, here are two steps  
to follow for further help.  
Louisville, KY 40225  
FIRST, contact the people who serviced your  
appliance. Explain why you are not pleased.  
In most cases, this will solve the problem.  
3
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IMPORTANT SAFETY INSTRUCTIONS  
WARNING!  
For your safety, the information in this manual must be followed to minimize the risk of fire,  
electric shock, or to prevent property damage, personal injury, or loss of life.  
SAFETY PRECAUTIONS  
When using electrical appliances, basic safety  
 Use only dry pot holders—moist or damp pot  
holders on hot surfaces may result in burns  
from steam. Do not let pot holders touch hot  
surface unit. Do not use a towel or other bulky  
cloth in place of a pot holder. Such cloths can  
catch fire on a hot surface unit.  
precautions should be followed, including the  
following:  
 Be sure your appliance is properly installed  
and grounded by a qualified installer in  
accordance with the provided installation  
instructions.  
 For your safety, never use your appliance for  
warming or heating the room.  
 Have the installer show you the location of  
the circuit breaker or fuse. Mark it for easy  
reference.  
 Do not store flammable materials near the  
cooktop.  
 Use this appliance only for its intended use  
as described in this manual.  
 Keep the hood and grease filters clean to  
maintain good venting and to avoid grease fires.  
 Do not attempt to repair or replace any  
part of your cooktop unless it is specifically  
recommended in this manual. All other  
servicing should be referred to a qualified  
technician.  
 Do not store or use combustible materials,  
gasoline or other flammable vapors and  
liquids in the vicinity of this or any other  
appliance.  
 Do not let cooking grease or other flammable  
 Before performing any service, DISCONNECT  
THE COOKTOP POWER SUPPLY AT THE  
HOUSEHOLD DISTRIBUTION PANEL BY  
REMOVING THE FUSE OR SWITCHING  
OFF THE CIRCUIT BREAKER.  
materials accumulate on the cooktop.  
 Do not use water on grease fires. Never pick up  
a flaming pan. Turn the controls off. Smother  
a flaming pan on surface unit by covering the  
pan completely with a well-fitting lid, cookie  
sheet or flat tray. Use a multi-purpose dry  
chemical or foam-type fire extinguisher.  
 Do not leave children alone—children should  
not be left alone or unattended in an area  
where an appliance is in use. They should  
never be allowed to sit or stand on any part  
of the appliance.  
 Flaming grease outside a pan can be put out by  
covering it with baking soda or, if available, by  
using a multi-purpose dry chemical or foam-  
type fire extinguisher.  
 Do not allow anyone to climb, stand or hang  
on the cooktop.  
 Clean the cooktop with caution. If a wet sponge  
or cloth is used to wipe spills on a hot surface  
unit, be careful to avoid steam burns. Some  
cleansers can produce noxious fumes if  
applied to a hot surface.  
CAUTION: ITEMS OF INTEREST  
TO CHILDREN SHOULD NOT BE STORED  
IN CABINETS ABOVE A COOKTOP—  
CHILDREN CLIMBING ON THE COOKTOP  
TO REACH ITEMS COULD BE SERIOUSLY  
INJURED.  
 NOTE: We recommend that you avoid wiping  
any surface unit areas until they have cooled  
and the indicator light has gone off. Sugar  
spills are the exception to this. Please see the  
Glass Cooktop Cleaning section.  
 Never wear loose-fitting or hanging garments  
while using the appliance. Be careful when  
reaching for items stored in cabinets over the  
cooktop. Flammable material could be ignited  
if brought in contact with hot surface unit and  
may cause severe burns.  
 When the cooktop is cool, use only the  
recommended cleaning cream to clean  
the cooktop.  
4
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SAFETY PRECAUTIONS  
 To avoid possible damage to the cooking  
 Only certain types of glass, glass/ceramic,  
earthenware or other glazed containers are  
suitable for cooktop cooking; others may  
break because of the sudden change in  
temperature.  
surface, do not apply the cleaning cream to  
the glass surface when it is hot.  
 After cleaning, use a dry cloth or paper towel  
to remove all the cleaning cream residue.  
 To minimize the possibility of burns, ignition  
of flammable materials and spillage, the  
handle of a container should be turned toward  
the center of the cooktop without extending  
over nearby surface units.  
 Read and follow all instructions and warnings  
on the cleaning cream labels.  
 Do not operate the glass surface units if the  
glass is broken. Spillovers or cleaning solution  
may penetrate a broken cooktop and create a  
risk of electrical shock. Contact a qualified  
technician immediately should your glass  
cooktop become broken.  
 Always keep combustible wall coverings,  
curtains or drapes a safe distance away from  
your cooktop.  
 Always keep dish towels, dish cloths, pot  
holders and other linens a safe distance away  
from your cooktop.  
 Use care when touching the cooktop. The  
glass surface of the cooktop will retain heat  
after the controls have been turned off.  
 Do not leave paper products, cooking utensils  
or food on the cooktop when not in use.  
 Do not touch the surface units. These surfaces  
may be hot enough to burn even though they  
are dark in color. During and after use, do not  
touch, or let clothing or other flammable  
materials contact the surface units or areas  
near surface units; allow sufficient time for  
cooling first.  
 Avoid scratching the glass cooktop. The  
cooktop can be scratched with items such  
as sharp instruments, rings or other jewelry  
and rivets on clothing.  
 Never use the glass cooktop surface as a  
 Potentially hot surfaces include the cooktop  
cutting board.  
and areas facing the cooktop.  
 Do not place or store items that can melt or  
catch fire on the glass cooktop, even when it  
is not being used.  
 Cook meat and poultry thoroughly—meat to  
at least an INTERNAL temperature of 160°F.  
and poultry to at least an INTERNAL  
temperature of 180°F. Cooking to these  
temperatures usually protects against  
foodborne illness.  
 Be careful when placing spoons or other  
stirring utensils on glass cooktop surface when  
it is in use. They may become hot and could  
cause burns.  
 Never leave the surface units unattended at  
high heat settings. Boilovers cause smoking  
and greasy spillovers that may catch on fire.  
 Avoid heating an empty pan. Doing so may  
damage the cooktop and the pan.  
 Do not allow water, other liquids or grease to  
remain on the cooktop.  
 Use proper pan size—Select cookware having  
flat bottoms large enough to cover the surface  
unit’s heating area. The use of undersized  
cookware will expose a portion of the surface  
unit to direct contact and may result in  
ignition of clothing. Proper relationship of  
cookware  
 Always heat fat slowly, and watch as it heats.  
 Clean only parts listed in this manual.  
 Do not stand on the glass cooktop.  
 Keep the cooktop clean and free of  
accumulation of grease or spillovers which  
may ignite.  
to surface unit will also improve efficiency.  
See the Cookware Tips section of the manual.  
 Never try to move a pan of hot fat, especially  
a deep fat fryer. Wait until the fat is cool.  
5
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IMPORTANT SAFETY INSTRUCTIONS  
SAFETY PRECAUTIONS  
 To minimize the possibility of burns, always  
be certain that the controls for all surface  
units are at the off position and the entire  
glass surface is cool before attempting to  
clean the cooktop.  
 Foods for frying should be as dry as possible.  
Frost on frozen foods or moisture on fresh  
foods can cause hot fat to bubble up and  
over the sides of the pan.  
 Use little fat for effective shallow or deep-fat  
frying. Filling the pan too full of fat can cause  
spillovers when food is added.  
 Always keep wooden and plastic utensils and  
canned food a safe distance away from your  
cooktop. They may become hot and could  
cause burns.  
 Use a deep fat thermometer whenever  
possible to prevent overheating fat beyond  
the smoking point.  
 Do not place or store items on top of the  
glass cooktop surface when it is not in use.  
 Never heat unopened food containers.  
Pressure buildup may make container burst  
and cause injury.  
 Teach children not to play with controls or  
any other part of the cooktop.  
 Always turn the surface units off before  
removing the cookware.  
 Never leave jars or cans of fat drippings on  
or near your cooktop.  
 Keep an eye on foods being fried at high or  
medium high heats.  
 If a combination of oils or fats will be used  
in frying, stir together before heating, or as  
fats melt slowly.  
 When preparing flaming foods under the  
hood, turn the fan on.  
 For your safety, never use your appliance for  
warming or heating the room.  
SAVE THESE INSTRUCTIONS  
6
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Features of Your Cooktop  
Radiant Cooktop  
2
4
2
3
2
Design  
information  
(Not all features  
are on all models.  
Appearance may  
vary.)  
1
HOT SURFACE  
11  
6
12  
9
5
13  
2
8
10 14  
7
Feature Index  
Page  
10  
1
2
3
Bridge Surface Unit  
Radiant Surface Units  
8, 9  
3
Model and Serial Numbers  
(under the cooktop)  
4
5
6
7
8
9
Glass Ceramic Cooktop  
11, 12, 14, 15  
Right Rear Surface Unit Control Knob  
HOT SURFACE Indicator Light  
Surface “UNIT ON” Indicator Light  
Bridge Select Knob  
8, 10  
8
8
10  
10  
10  
Dual Select Knob  
10 Left Front Surface Unit Control Knob  
(use with the bridge select knob)  
11 Left Rear Surface Unit Control Knob  
10  
10  
12 Right Front Surface Unit Control Knob  
(use with the dual select knob)  
13 Dual Surface Units  
10  
8
14 Center Rear Surface Unit Control Knob  
7
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Using Your Cooktop  
Radiant Cooktop  
Push the knob in and turn in either direction  
to the setting you want.  
A HOT SURFACE indicator light will glow  
when any radiant element is turned on, and  
will remain on until the surface is cooled to  
approximately 150°F.  
How to set  
the controls  
At both OFF and HI the control “clicks” into  
position. You may hear slight “clicking” sounds  
during cooking, indicating the control is  
keeping the power level you set.  
NOTE:  
 It comes on when the unit is hot to the touch.  
 It stays on even after the unit is turned off.  
The controls for the radiant surface units can  
be set anywhere between LO and HI for an  
unlimited number of heat settings. With the  
infinite switch the coil cycles on and off to  
maintain your selected control setting.  
 It glows brightly until the unit is cooled to  
approximately 150°F.  
The control must be pushed in to set only from  
the OFF position. When the control is in any  
position other than OFF, it may be rotated  
without pushing it in.  
The UNIT ON indicator light will glow when  
any surface unit is on.  
Cooktop temperatures increase with the number  
of surface units that are on. With 3 or 4 units  
turned on, surface temperatures are high, so be  
careful when touching the cooktop.  
Push the knob in and turn in either direction  
to the desired heat setting.  
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The radiant cooktop features heating units  
beneath a smooth glass surface.  
Radiant  
surface units  
SURFACE  
COOKING  
NOTE: A slight odor is normal when a new cooktop  
is used for the first time. It is caused by the heating of  
new parts and insulating materials and will  
disappear in a short time.  
NOTE: On models with a white glass cooktop, it is  
normal for the surface to appear discolored when it  
is hot. This is temporary and will disappear as the  
glass cools.  
Never cook directly on the glass.  
Always use cookware.  
OFF CENTER  
The surface unit will cycle on and off to  
maintain your selected control setting.  
It is safe to place hot cookware from the oven  
or surface on the glass cooktop when the  
surface is cool.  
Always place the pan in the center of the  
surface unit you are cooking on.  
Even after the surface units are turned off, the  
glass cooktop retains enough heat to continue  
cooking. To avoid over-cooking, remove pans  
from the surface units when the food is cooked.  
Avoid placing anything on the surface unit until  
it has cooled completely.  
DRAGGING  
 Water stains (mineral deposits) are removable using  
the cleaning cream or full strength white vinegar.  
 Use of window cleaner may leave an iridescent film  
on the cooktop. The cleaning cream will remove this  
discoloration.  
Do not slide cookware across the cooktop  
because it can scratch the glass.  
The glass is scratch resistant, not scratch proof.  
 Don’t store heavy items above the cooktop. If they  
drop onto the cooktop, they can cause damage.  
 Do not use the surface as a cutting board.  
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Using Your Cooktop  
Radiant Cooktop  
Make sure the pan rests flat on the glass cooktop.  
Using the  
bridge surface  
unit  
When the select knob points to  , the  
CONTROL knob controls both the left front  
surface unit and the bridge area.  
Choose pans that match the circle/bridge area  
as closely as possible.  
When the select knob points to  ,the  
CONTROL knob controls the left front  
surface unit only.  
NOTE: You can create an oblong heated area by using  
the left rear unit in addition to the front unit bridge  
combination.  
Large 9  
surface unit  
setting  
The right front surface unit has 2 cooking sizes to select  
from so you can match the size of the unit to the size of  
the cookware you are using.  
Using the  
dual surface  
unit  
To use the large (9 inch) surface unit, turn the  
selector knob clockwise to . Push in and  
turn the control knob to the desired setting.  
The unit will heat the entire area contained by  
the larger circle.  
Small 6″  
surface unit  
setting  
To use the small (6 inch) surface unit, turn the  
selector knob counterclockwise to . Push in  
and turn the control knob to the desired setting.  
The unit will only heat the area inside the  
smaller circle.  
10  
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Cookware Tips  
Radiant Cooktop  
The following information will help you choose  
cookware which will give good performance.  
Stoneware: usable, but not recommended  
Poor performance. May scratch the surface.  
Types of  
cookware  
Stainless Steel: recommended  
Use pans that match the diameter of the surface  
unit. Cooking performance will not be as good  
if the cookware is either smaller or larger than  
the surface unit.  
Aluminum: heavy weight recommended  
Good conductivity. Aluminum residues  
sometimes appear as scratches on the cooktop,  
but can be removed if cleaned immediately.  
Because of its low melting point, thin weight  
aluminum should not be used.  
Copper Bottom: recommended  
Good performance, but copper may leave  
residues which can appear as scratches.  
The residues can be removed, as long as the  
cooktop is cleaned immediately.  
However, do not let these pots boil dry.  
Overheated metal can bond to glass cooktops.  
An overheated copper bottom pot will leave a  
residue that will permanently stain the cooktop  
if not removed immediately.  
Porcelain Enamel Covered Cast Iron:  
recommended  
Pans with rounded, curved, ridged or warped  
bottoms are not recommended.  
Good conductivity. As long as the cookware  
is covered completely with porcelain enamel,  
this cookware is recommended. Caution is  
recommended for cast iron cookware that is  
not completely covered with smooth porcelain  
enamel, as it may scratch the glass ceramic  
cooktop.  
Glass-ceramic: usable, but not recommended  
Poor performance. May scratch the surface.  
Check pans for flat bottoms by  
using a straight edge.  
 Place only dry pans on the surface units.  
Do not place lids on the surface units,  
particularly wet lids.  
should have the same diameter as the surface  
unit to insure proper contact.  
For best  
results  
 Some special cooking procedures require  
specific cookware such as pressure cookers,  
deep fat fryers, etc. All cookware must have  
flat bottoms and be the correct size.  
 Do not use woks that have support rings. This  
type of wok will not heat on glass surface units.  
 We recommend that you use only a flat-  
bottomed wok. They are available at your  
local retail store. The bottom of the wok  
Do not place wet pans on the  
glass cooktop.  
Do not use woks with support rings  
on the glass cooktop.  
Use flat-bottomed woks on the  
glass cooktop.  
11  
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Home Canning Tips  
Radiant Cooktop  
Observe the  
following  
points in  
canning  
Note: Flat-bottomed  
canners are required  
for glass cooktops.  
Right!  
Wrong!  
Pots that extend beyond 1 inch of the surface  
unit’s circle are not recommended for most  
surface cooking. However, when canning with  
water-bath or pressure canner, larger-diameter  
pots may be used. This is because boiling water  
temperatures (even under pressure) are not  
harmful to the cooktop surfaces surrounding  
the surface units.  
4. Remember that canning is a process that  
generates large amounts of steam. To avoid  
burns from steam or heat, be careful when  
canning.  
NOTE: If your house has low voltage, canning may  
take longer than expected, even though directions have  
been carefully followed. The process time will be  
shortened by:  
HOWEVER, DO NOT USE LARGE DIAMETER  
CANNERS OR OTHER LARGE DIAMETER  
POTS FOR FRYING OR BOILING FOODS  
OTHER THAN WATER. Most syrup or sauce  
mixtures—and all types of frying—cook at  
temperatures much higher than boiling water.  
Such temperatures could eventually harm the  
glass cooktop surfaces.  
(1) using a pressure canner, and  
( 2) starting with HOT tap water for fastest heating  
of large quantities of water.  
CAUTION:  
• Safe canning requires that harmful  
microorganisms are destroyed and that the  
jars are sealed completely. When canning  
foods in a water-bath canner, a gentle but  
steady boil must be maintained for the  
required time. When canning foods in a  
pressure canner, the pressure must be  
maintained for the required time.  
1. Be sure the canner fits over the center of the  
surface unit. If your cooktop or its location  
does not allow the canner to be centered on  
the surface unit, use smaller diameter pots  
for good canning results. Do not allow the  
canner to overlap the countertop.  
• After you have adjusted the controls, it is  
very important to make sure the prescribed  
boil or pressure levels are maintained for the  
required time.  
2. Flat-bottomed canners must be used. Do not  
use canners with flanged or rippled bottoms  
(often found in enamelware) because they  
don’t make enough contact with the surface  
units and take a long time to boil water.  
• Since you must make sure to process the  
canning jars for the prescribed time, with  
no interruption in processing time, do not can  
on any cooktop surface unit if your canner is  
not flat.  
3. When canning, use recipes and procedures  
from reputable sources. Reliable recipes  
and procedures are available from the  
manufacturer of your canner; manufacturers  
of glass jars for canning, such as Ball and Kerr  
brand; and the United States Department of  
Agriculture Extension Service.  
Every radiant surface unit has a temperature  
limiter.  
The temperature limiter may cycle the units  
off for a time if:  
What is a  
temperature  
limiter?  
The temperature limiter protects the glass  
cooktop from getting too hot.  
 the cooktop is on while cooking.  
 the pan boils dry.  
 the pan bottom is not flat.  
 the pan is off center.  
 there is no pan on the unit.  
12  
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Care and Cleaning  
Radiant Cooktop  
The control knobs may be removed for  
easier cleaning.  
Control  
knobs  
Molded rib  
Before removing the knobs for cleaning,  
please note that the knobs are in the proper  
OFF position. When replacing the knobs, check  
the OFF position to insure proper placement.  
Spring clip  
The knob has a groove in each side. The groove  
on one side has a spring clip. The other groove  
is clear. Check the inside of the knob and find  
the molded rib.  
Clear groove  
in stem  
Wash the knobs in soap and water or a vinegar  
and hot water solution but do not soak. Avoid  
getting water down into the knob stem holes.  
Replace the knob by fitting the molded rib inside  
the knob into the clear groove on the stem.  
13  
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Glass Cooktop Cleaning  
Radiant Cooktop  
Clean the glass surface with cleaning cream  
before you use the cooktop for the first time.  
Also, clean the glass surface after each use. This  
helps protect the top and makes clean-up easier.  
 Clean the surface with the cleaning cream after  
each use.  
Daily  
cleaning  
 Rub a few drops (less is better) of the cleaning cream  
onto soiled area using a damp paper towel. Buff with a  
dry paper towel until all soil and cream are removed.  
Use only a recommended cleaning cream, such  
as Cerama Bryte brand or the Cooktop Cleaning  
Cream brand, on the glass cooktop.  
NOTE: On models with a white glass cooktop,  
any grease spatter or greasy residue from a dish towel  
To maintain and protect the surface of your new will burn on the cooktop when the surface units are  
glass cooktop follow these steps.  
heated, leaving a brown stain. This can be removed  
with the cooktop cleaning cream and the razor scraper.  
To avoid this brown discoloration, remove any spatter  
with paper towels and cooktop cleaning cream before  
heating any surface unit.  
Before you use the cooktop for the first time,  
clean it with cleaning cream. This helps protect  
the top and makes clean-up easier.  
1. Allow the cooktop to cool.  
To order more cream and/or scrapers for  
cleaning your glass cooktop, please call our  
toll-free number:  
For heavy,  
burned-on  
soil…  
2. Apply a few drops of cleaning cream to the  
cool, soiled area. Spread the cream across  
the entire soiled area.  
National Parts Center  . . . . .800-626-2002  
Cleaner  . . . . . . . . . . . . . . . . . .# WX10X300  
Scraper   . . . . . . . . . . . . . . . . . .# WX5X1614  
Cream & scraper kit   . . . . .# WB64X5027  
3. Hold scraper at a 45° angle against the glass  
ceramic surface. This 45° angle makes the  
scraping easier.  
4. Scrape soil with the enclosed razor scraper.  
Keep small amount of cream on the soil  
as you scrape. Heavily soiled areas may  
require repeated applications of cream.  
It will be necessary to press down on the  
razor scraper while scraping the soiled area  
with cooktop cream.  
Be sure to use a new sharp razor scraper. Do not use  
a dull or nicked blade.  
5. If any soil remains, repeat the steps listed  
NOTE: Using a razor scraper will not damage  
the surface if the 45° angle is maintained.  
above.  
14  
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Our testing shows that if you are cooking high  
sugar mixtures such as jelly or fudge and have  
a spillover, permanent damage to the cooktop  
surface may occur unless the spillover is  
immediately removed.  
3. With the spill in a cool area, use a dry paper  
towel to remove any excess. Any spillover  
remaining should be left until the surface of  
the cooktop has cooled. Do not continue to  
use the soiled surface unit until all of the  
spillover has been removed. Follow the steps  
under Heavy Burned-On Soil to continue the  
cleaning process.  
Special care  
for sugary  
spills  
Be sure to use a new sharp razor scraper. Do not use  
a dull or nicked blade.  
Sugary spillovers (such as jellies, fudge, candy  
syrups) or melted plastics can cause pitting of  
the surface of your cooktop (not covered by  
the warranty) unless the spill is removed while  
still hot. Special care should be taken when  
removing hot substances.  
NOTE: If pots with a thin overlay of aluminum,  
copper or enamel are allowed to boil dry, the overlay  
may bond with the glass cooktop and leave a black  
discoloration. This should be removed immediately  
before heating again or the discoloration may be  
permanent.  
1. Turn off all surface units affected by the  
spillover. Remove hot pans.  
2. Wearing an oven mitt, hold the razor scraper  
at a 45° angle to the cooktop. Scrape the hot  
spill to a cool area outside the surface unit.  
15  
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Before You Call For Service…  
Radiant Cooktop  
PROBLEM  
POSSIBLE CAUSE  
 You must use pans which are absolutely flat. If light can be seen  
Save time  
and money!  
SURFACE UNITS  
WILL NOT MAINTAIN between the pan bottom and a straight edge, the surface units will  
A ROLLING BOIL OR not transfer heat properly.  
COOKING IS SLOW  
Review the  
troubleshooting tips  
on the following  
pages first and you  
may not need to call  
for service.  
 Pan bottoms should closely match the diameter of the surface unit  
selected.  
COOKTOP FEELS  
HOT  
 The glass cooktop surfaces may seem hotter than you are used to.  
This is normal. Use pans which are absolutely flat.  
SURFACE UNITS  
DO NOT WORK  
PROPERLY  
 Difficulty may be in the main distribution panel of your house, caused  
by a blown cooktop-circuit fuse, a tripped cooktop-circuit breaker, the  
main fuse or the main circuit breaker, depending on the nature of the  
power supply. If a circuit breaker is involved, reset it. If the control box  
uses fuses, the cooktop fuse (a cartridge-type) should be changed, BUT  
ONLY BY SOMEONE FAMILIAR WITH ELECTRICAL CIRCUITS.  
If after performing one of these procedures, the fuse blows or circuit  
breaker trips again, call for service.  
NOTE: Apartment tenants or condominium owners should ask their building  
management to perform this check before calling for service.  
 Cooktop surface unit controls are not properly set, or the wrong  
control knob is set for the surface unit you are using.  
TINY SCRATCHES  
OR METAL MARKS  
(may appear as cracks)  
OR ABRASIONS ON  
 Incorrect cleaning methods have been used, cookware with rough  
bottoms have been used, or coarse particles (salt or sand) were  
between the cookware and the surface of the cooktop. Use  
recommended cleaning procedures, be sure cookware bottoms and  
RADIANT COOKTOP  cookware are clean before use, and use cookware with smooth bottoms.  
GLASS SURFACE  
Tiny scratches are not removable but will become less visible in time  
as a result of cleaning.  
AREAS OF  
 Marks from aluminum and copper pans as well as mineral deposits  
from water or food can be removed with the cleaning cream.  
DISCOLORATION  
OR DARK STREAKS  
ON THE COOKTOP  
 Hot surface on a model with a white glass cooktop. This is normal.  
The surface may appear discolored when it is hot. This is temporary  
and will disappear as the glass cools.  
HOT SUGAR  
 See the Glass Cooktop Cleaning section.  
MIXTURES OR  
PLASTIC MELTED  
TO THE SURFACE  
FREQUENT  
 Improper cookware used. Use only flat cookware to minimize cycling.  
CYCLING OFF  
AND ON OF  
SURFACE UNITS  
CONTROL KNOB  
WILL NOT TURN  
 When the knob is at the OFF position, it must be pushed in before it  
can be turned. When the knob is at any other position, it can be turned  
without being pushed in.  
16  
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o d a y M a i l   T  
I m p o r t a n t   
e g i s t r a t i o n O w n e r s h i p   R  
C o n s u m e r   P  
G E A p p l i a n c e s  
Place  
1st Class  
Letter  
Stamp  
Here  
General Electric Company  
Warranty Registration Department  
P.O. Box 32150  
Louisville, KY 40232-2150  
17  
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Consumer Product Ownership Registration  
Dear Customer:  
Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to  
have you as a customer!  
Follow these three steps to protect your new appliance investment:  
Complete and mail  
your Consumer  
After completing this  
registration, write your  
Read your Owner’s  
Manual carefully.  
It will help you  
operate your new  
appliance properly.  
Product Ownership  
Registration today.  
Have the peace of mind  
of knowing we can  
contact you in the  
unlikely event of a  
model and serial numbers  
in this manual. You will  
need this information  
should you require  
service. Our service  
number is 800-444-1845.  
1
safety modification.  
2 3  
Important: To ensure that your product is registered, mail the separate product registration card.  
If the separate product registration card is missing, fold and mail the form below. No envelope is needed.  
FOLD HERE  
Consumer Product Ownership Registration  
Product  
Cooktop  
Model  
Serial  
Mr. l Ms. l Mrs. l Miss l  
First  
Name  
Last  
Name  
Street  
Address  
Apt. #  
Zip  
Code  
City  
State  
Date Placed  
In Use  
Month  
Phone  
Number  
Day  
Year  
Monogram®  
General Electric Company  
Louisville, KY 40225  
TAPE CLOSED  
18  
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Consumer Services  
With the purchase of your new Monogram appliance, receive the  
assurance that if you ever need information or assistance from GE,  
we’ll be there. All you have to do is call—toll- free!  
Whatever your question about any Monogram major appliance, GE Answer Center®  
information service is available to help. Your call—and your question—will be answered  
promptly and courteously. And you can call any time. GE Answer Center® service is open  
24 hours a day, 7 days a week.  
GE Answer  
Center®  
800.626.2000  
OR  
Visit our Website at: www.monogram.com  
A GE consumer service professional will provide expert repair service, scheduled at a time  
that’s convenient for you. Many GE Consumer Service company-operated locations offer you  
service today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m. weekdays, 9:00 a.m.  
to 2:00 p.m. Saturdays). Our factory-trained technicians know your appliance inside and  
out—so most repairs can be handled in just one visit.  
In-Home  
Repair Service  
800-444-1845  
GE offers, free of charge, a brochure to assist in planning a  
barrier-free kitchen for persons with limited mobility.  
For Customers  
With Special  
Needs…  
Consumers with impaired hearing or speech who have access to  
a TDD or a conventional teletypewriter may call 800-TDD-GEAC  
(800-833-4322) to request information or service.  
800.626.2000  
You can have the secure feeling that GE Consumer Service will still be there after your  
warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll  
receive a substantial discount. With a multiple-year contract, you’re assured of future  
service at today’s prices.  
Service  
Contracts  
800-626-2224  
Individuals qualified to service their own appliances can have parts or accessories sent directly  
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine  
Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.  
Parts and  
Accessories  
User maintenance instructions contained in this manual cover procedures intended to be  
performed by any user. Other servicing generally should be referred to qualified service  
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.  
800-626-2002  
19  
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WARRANTY  
YOUR MONOGRAM COOKTOP WARRANTY  
Staple sales slip or cancelled check here. Proof of original  
purchase date is needed to obtain service under warranty.  
FULL ONE-YEAR WARRANTY  
WHAT IS  
COVERED  
For one year from date of original purchase, we will provide, free of charge, parts and  
service labor in your home to repair or replace any part of the cooktop that fails because of  
a manufacturing defect.  
FULL FIVE-YEAR WARRANTY  
For five years from date of original purchase, we will provide, free of charge, parts and  
service labor in your home to repair or replace the following if they fail because of a  
manufacturing defect:  
A replacement glass cooktop if it should: crack due to thermal shock; discolor; or if the pattern  
wears off.  
A replacement radiant surface unit if it should burn out.  
This warranty is extended to the original purchaser and any succeeding owner for products  
purchased for ordinary home use in the 48 mainland states, Hawaii and Washington, D.C.  
In Alaska the warranty is the same except that it is LIMITED because you must pay to ship  
the product to the service shop or for the service technician’s travel costs to your home.  
All warranty service will be provided by our Factory Service Centers or by our authorized  
Customer Care® servicers during normal working hours.  
Should your appliance need service, during warranty period or beyond, call 800-444-1845.  
 Service trips to your home to teach you how  
 Damage to the glass cooktop caused by  
hardened spills of sugary materials or melted  
plastic that are not cleaned according to the  
directions in the Owner’s Manual.  
 Damage to the product due to misuse or  
abuse.  
 Failure of the product if it is used for other  
than its intended purpose or used  
commercially.  
WHAT IS NOT  
COVERED  
to use the product.  
 Improper installation.  
 If you have an installation problem, contact  
your dealer or installer. You are responsible  
for providing adequate electrical, gas,  
exhausting and other connecting facilities  
as described in the Installation Instructions  
provided with the product.  
 Replacement of house fuses or resetting of  
circuit breakers.  
 Damage to product caused by accident, fire,  
floods or acts of God.  
 Damage to the glass cooktop caused by the  
use of cleaners other than the recommended  
cleaning creams.  
WARRANTOR IS NOT RESPONSIBLE  
FOR CONSEQUENTIAL DAMAGES.  
Some states do not allow the exclusion or limitation of incidental or consequential damages,  
so the above limitation or exclusion may not apply to you. This warranty gives you specific  
legal rights, and you may also have other rights which vary from state to state.  
To know what your legal rights are in your state, consult your local or state consumer affairs  
office or your state’s Attorney General.  
Warrantor: General Electric Company, Louisville, KY 40225  
Part No. 164D3333P235  
Pub No. 49-80020  
ZEU769  
Printed in LaFayette, GA  
20  
8-00 JR  
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