Frymaster, a member of the Commercial Food Equipment Service Association, recommends
using CFESA Certified Technicians.
JUN 2011
24-Hour Service Hotline 1-800-551-8633
* 8 1 9 6 8 8 9 *
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ELECTRIC COOKER MODELS 17SMS, 17BC, 17C
TABLE OF CONTENTS
CHAPTER 1: General Information
1.1
1.2
1.3
1.4
1.5
1.6
Parts Ordering and Service Information
Safety Information
Equipment Description
Installation, Operating, and Service Personnel
Definitions
Shipping Damage Claim Procedure
1-1
1-1
1-2
1-3
1-3
1-4
CHAPTER 2: Installation Instructions
2.1
2.2
2.3
2.4
General Installation Requirements
Caster/Leg Installation
Pre-Connection Preparations
2-1
2-2
2-2
2-3
Connection to the Electrical Power Supply
CHAPTER 3: Operating Instructions
3.1
3.2
Spaghetti Magic II Controller
Boiling Out the Cookpot
3-1
3-4
CHAPTER 4: Preventive Maintenance
Daily Preventive Maintenance
4-1
CHAPTER 5: Operator Troubleshooting
5.1
5.2
Introduction
Operator Troubleshooting Guide
5-1
5-2
i
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ELECTRIC COOKER MODELS 17SMS, 17BC, 17C
CHAPTER 1: GENERAL INFORMATION
1.1
Parts Ordering and Service Information
In order to assist you as quickly as possible, the Frymaster Factory Authorized Servicer (FAS) or
Service Department representative requires certain information about your equipment. Most of this
information is printed on a data plate affixed to the inside of the door.
Parts orders may be placed directly with your local FAS or distributor.
When ordering parts, the following information is required:
Model Number:
Serial Number:
Voltage:
Item Part Number:
Quantity Needed:
information can also be obtained by contacting your local FAS/Distributor. Information may also
be obtained by calling the Frymaster Technical Service Department at 1-800-551-8633 or 1-318-
865-1711. When requesting service, please have the following information ready:
Model Number:
Serial Number:
Voltage:
In addition to the model number, serial number, and voltage, please be prepared to describe the
nature of the problem and have ready any other information that you think may be helpful in
solving your problem.
RETAIN AND STORE THIS MANUAL IN A SAFE PLACE FOR FUTURE USE.
1.2
Safety Information
Before attempting to operate your unit, read the instructions in this manual thoroughly.
Throughout this manual, you will find safety notations enclosed in boxes similar to the ones
illustrated below and on the following page.
CAUTION
CAUTION boxes contain information about actions or conditions that may cause or result
in malfunction of your equipment.
1-1
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WARNING
WARNING boxes contain information about actions or conditions that may cause or
result in damage to your equipment, and which may cause your equipment to
malfunction.
DANGER
DANGER boxes contain information about actions or conditions that may cause or result
in injury to personnel, and which may cause damage or malfunctioning of your
equipment
1.3
Equipment Description
Model Comparison:
17SMS: Cooker with separate rinse tank, automatic timed basket lift.
17BC: Cooker with automatic timed basket lift.
17C: Cooker only.
1.4
Installation, Operating, and Service Personnel
Operating information for Frymaster equipment is intended for use by qualified and/or authorized
personnel only, as defined in Section 1.5.
All installation and service on Frymaster equipment must be performed by qualified, certi-
fied, licensed, and or/authorized installation or service personnel, as defined in Section 1.5.
1.5
Definitions
QUALIFIED AND/OR AUTHORIZED OPERATING PERSONNEL
Qualified/authorized operating personnel are those who have carefully read the information in this
manual and have familiarized themselves with the equipment functions, or who have had previous
experience with the operation of the equipment covered in this manual.
QUALIFIED INSTALLATION PERSONNEL
Qualified installation personnel are individuals, or firms, corporations, or companies that, either in
person or through a representative, are engaged in and are responsible for the installation of
electrical appliances. Qualified personnel must be experienced in such work, be familiar with all
electrical precautions involved, and have complied with all requirements of applicable national and
local codes.
QUALIFIED SERVICE PERSONNEL
1-2
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Qualified service personnel are those who are familiar with Frymaster equipment and who are
authorized by Frymaster to perform service on Frymaster equipment. All authorized service
personnel are required to maintain a complete set of service and parts manuals and to stock a
prescribed minimum amount of Frymaster parts. Failure to use qualified service personnel will
void the Frymaster Warranty on your equipment.
1.6
Shipping Damage Claim Procedure
Your Frymaster equipment was carefully inspected and packed before leaving the factory. The
transportation company assumes full responsibility for safe delivery upon acceptance of the equip-
ment for transport.
What to do if your equipment arrives damaged:
1. File a claim for damages immediately, regardless of the extent of damages.
2. Inspect for and record all visible loss or damage and ensure that this information is noted on
the freight bill or express receipt and is signed by the person making the delivery.
3. Concealed loss or damage that was unnoticed until the equipment was unpacked should be
recorded and reported to the freight company or carrier immediately upon discovery. A
concealed damage claim must be submitted within 15 days of the date of delivery. Ensure that
the shipping container is retained for inspection.
FRYMASTER DOES NOT ASSUME RESPONSIBILITY
FOR DAMAGE OR LOSS INCURRED IN TRANSIT.
1-3
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ELECTRIC COOKER MODELS 17SMS, 17BC, 17C
CHAPTER 2: INSTALLATION INSTRUCTIONS
2.1
General Installation Requirements
PROPER INSTALLATION IS ESSENTIAL FOR EFFICIENT, TROUBLE-FREE
OPERATION OF YOUR COOKER. ANY UNAUTHORIZED ALTERATIONS MADE TO
THIS EQUIPMENT WILL VOID THE FRYMASTER WARRANTY.
Upon arrival, inspect the cooker carefully for visible or concealed damage. (See Shipping Damage
Claim Procedure in Chapter 1.)
NATIONAL CODE REQUIREMENTS
This equipment is to be installed in compliance with the Basic Plumbing Code of the Building Offi-
cials and Code Administrators International, Inc. (BOCA) and the Food Service Sanitation Manual
of the U.S. Food and Drug Administration.
ELECTRICAL GROUNDING REQUIREMENTS
All electrically operated appliances must be grounded in accordance with all applicable national and
local codes. A wiring diagram is located on the inside of the equipment door. Refer to the rating
plate on the inside of the door for proper voltages.
FCC COMPLIANCE
The user is cautioned that any changes or modifications to Frymaster computers not expressly ap-
proved by the party responsible for compliance could void the user’s authority to operate the equip-
ment. Frymaster computers have been tested and found to comply with the limits for a Class A digi-
tal device, pursuant to Part 15 of the FCC rules. While these devices are verified as Class A devices,
they have been shown to meet the Class B limits. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial environ-
ment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio com-
munications. Operation of the equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.
If necessary, the user should consult the dealer or an experienced radio and television technician for
additional suggestions.
The user may find the booklet “How to Identify and Resolve Radio-TV Interference Problems” help-
ful. It is prepared by the Federal Communications Commission and is available from the U.S. Gov-
ernment Printing Office, Washington, DC 20402, Stock No. 004-000-00345-4.
2-1
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2.2
Caster/Leg Installation
Depending upon the specific configuration ordered, your unit might have been shipped without in-
stalled casters or legs. If casters or legs are installed, you may skip this section and proceed to Sec-
tion 2.3, Pre-Connection Preparations.
If your unit requires the installation of casters/legs, install them in accordance with the in-
structions included in your accessory package.
2.3
Pre-Connection Preparations
After the unit has been positioned in the area where it will be used, ensure the following have been
accomplished before connecting the unit to the electrical power source:
1. This equipment must be stabilized by installing restraining chains on units equipped with
casters or anchor straps on units equipped with legs. Follow the instructions shipped with
the casters/legs to properly install the chains or straps.
2. Level units equipped with legs by screwing the legs out approximately 1 inch, then adjusting
them so that the unit is level.
For units equipped with casters, there are no built-in leveling devices. The floor where the
unit is to be installed must be level.
3. Install the basket lift arms (on units so equipped) on the lift rods (located at the top rear of
the cabinet) so that the basket lift rollers guides the lift arms.
NOTE: Some adjustment of the rollers may be necessary for free movement of the basket lift
arms.
4. If so equipped, connect the water hose(s) to the fitting(s) at the rear of the unit and connect
the unit to the water supply.
CAUTION
Incoming water pressure for all units should be approximately 40 PSI (2.8kg/cm2).
DANGER
The maximum allowable incoming water pressure for all units is 80 PSI (5.62 kg/cm2).
The maximum allowable incoming water temperature for all units is 180ºF (82ºC).
WARNING
To prevent back flushing, the connection piping should be installed with a vacuum breaker
or means of providing an air gap 1” (2.54 cm) above the cookpot rim.
NOTE: On units equipped with water hoses, the hoses come with a quick-disconnect coupl-
ing. The quick disconnect may be attached to the unit or to the water supply line, or it may
be left off entirely, whichever you prefer. If the unit is to be moved frequently (for cleaning
or preventive maintenance), Frymaster recommends installing flexible water lines. If the
cooker is hard-plumbed then moved, the connections may loosen and eventually cause leaks.
2-2
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Whichever option is chosen, Teflon thread-seal tape, Loctite™ PST56765 or equivalent
thread sealer must be used when installing the fittings.
NOTE: Depending on specific model ordered, either hot or cold water, or both, may be
connected to the unit. If available, connecting hot water will minimize the time required to
bring the unit to a boil when filling with fresh water.
NOTE: In order for the water level sensors to work properly, a certain amount of mineral
content in necessary in the water. For that reason, purified, deionized, or highly filtered wa-
ter should not be used.
5. Connect the desired drain plumbing to the drain valve.
2.4
Connecting to the Electrical Supply
DANGER
This unit must be connected to the voltage and phase specified on the rating and serial
number plate located on the inside of the equipment door. To determine the appropriate
wire size, refer to the POWER REQUIREMENTS chart at the bottom of this page.
1. If the unit is not equipped with an installed power cord, open the door and remove the contactor
box cover. Position the unit to gain access to the rear and remove the lower back panel.
2. Insert an appropriately rated power cord into the rear of the contactor box and make connections
in accordance with the applicable wiring diagram on the following page. Install a strain relief on
the power cord and replace the lower back panel and contactor box cover.
3. Attach a plug that complies with national and/or applicable local codes to the free end of the
electrical power cord and plug the unit into an appropriate outlet.
POWER REQUIREMENTS
Use copper wire ONLY, suitable for at least 170ºF (75ºC)
ELECTRIC COOKER MODELS 17SMS, 17BC, 17C
Amps
(per leg)
47
Minimum
Wire Size
AWG 6 (4.1 mm)
AWG 6 (4.1 mm)
AWG 6 (4.1 mm)
Volts
208
240
Phase
3P 60 Hz
3P 60 Hz
Watts
8625
8625
8625
41
24
240/415
3P 4-wire, 50 Hz
2-3
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FIELD CONNECTION WIRING DIAGRAMS
3 PHASE 3 WIRE (DELTA)
FIELD CONNECTION
3 PHASE 4 WIRE (WYE)
FIELD CONNECTION
L2
L3
L2
L3
L1
L1
N
FROM TRANSFORMER
FROM TRANSFORMER
FROM TRANSFORMER
3HV
1HV
4
1C1
1C3
3
5
1HV
1C1
2HV
1C2
2HV
3HV
1C3
6
1C2
2
1
4
6
1
2
5
3
FROM TRANSFORMER
2-4
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ELECTRIC COOKER MODELS 17SMS, 17BC, 17C
CHAPTER 3: OPERATING INSTRUCTIONS
3.1
Spaghetti Magic III Controller
1
6
8
9
2
3
4
5
7
1
2
3
4
5
Numeric Keypad
6
7
8
9
Skim Switch (w/Autoskim only)
Timer Start Switch
Simmer Mode Switch
Boil Mode Indicator
Boil Mode Switch
Power Switch
Simmer Mode Indicator
LED Display
3.1.1
Introduction
The Spaghetti Magic III computer allows the operator to specify a specific cook time in minutes and
seconds, then initiate a cooking cycle. The computer is configured for both automatic filling
(AutoFill) and automatic skimming (Autoskim) features.
The BOIL mode is used when actually cooking pasta.
The SIMMER mode feature maintains the water temperature just below boiling (approximately
195ºF/90.6ºC), which conserves energy and water. This feature is designed to keep the cooker in
standby.
The SKIM feature, when selected, adds water for approximately 3 seconds once a minute. It causes
the water to overflow into the drain, carrying floating starch with it. (A buildup of starch reduces the
efficiency of the cooker and can cause erroneous temperature and water level sensing.)
LOW WATER SENSING automatically de-energizes the heating element if the water in the
cookpot drops too low. When the water level in the cookpot is below the sensor probes, such as
when draining and cleaning the cookpot, the controller display will read LO.
NORMAL WATER LEVEL SENSING, on units configured with the AutoFill feature,
automatically adds water during or after a cooking cycle if the water level is low. With this
automatic filling feature, the water level does not have to be continuously monitored. The cookpot
always has the correct amount of water.
3-1
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3.1.2
Operating Instructions
CAUTION
If this is the first time the unit is being used after installation, refer to Section 3.4, Boil Out
Procedure.
Before turning the cooker on, ensure that:
• The unit is connected to the water supply.
• The water supply is turned on.
• The unit is plugged into an appropriate outlet.
• The electrical power supply is turned on.
1. Turn the controller on by pressing the Power
switch.
2. The unit will automatically enter the simmer mode and the simmer mode indicator will
illuminate. This will bring the cooker to “stand-by” temperature. To enter the boil mode, press
the Boil Mode
switch.
3. Enter the desired cooking time using the numeric keypad. The time entered appears in the LED
display.
4. When ready to initiate a cooking cycle, press the Start Timer
switch then press the Boil Mode
switch. The basket lift will automatically lower the basket or portion cups into the cookpot
and the LED display will begin to count down. Simultaneously, the water will be raised to the
boiling point. At the end of the cooking cycle, an alarm will sound briefly to alert you and the
basket lift will automatically raise the basket or portion cups out of the water.
5. The display will automatically return to the previously set cooking time and the unit will return
to the simmer mode. If the same time is desired for the next batch, simply repeat Step 4. If a
different cooking time is desired, follow Steps 3 and 4.
6. To initiate the automatic skimming (Autoskim) feature, press the Skim
switch.
3.1.3 Setting the Controller Transition Temperature/Boil Intensity
You may adjust the cooker’s Transition Temperature/Boil Intensity to prevent boilover on
controllers configured with this feature.
When the water is at or above the minimum temperature for boiling (transition temperature), the
controller pulses power to the elements at a programmable rate. The range can be set between 0 and
9. The default setting is 5. When the water temperature is below boiling point, the power
application is 100 percent.
To set the Transition Temperature/Boil Intensity:
1. Verify that the controller is OFF (the display is blank).
3-2
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2. Press the Simmer (right thermometer icon) switch to enter the programming mode; CODE appears
in the display.
3. Enter code 1111 (press the 1 button four times). Transition Temperature appears in the display.
(NOTE: If transition temperature does not appear, your controller is not configured with this
feature. Press the Simmer switch to exit the programming mode. The display will go blank.)
4. Enter the minimum temperature for boiling with the keypad. This temperature will vary with
your altitude. As a guide, the table below provides boiling points for altitudes from sea level to
6000 feet (1830 meters).
Altitude
Boiling Point
Feet
0
Meters
0
305
610
915
1220
1525
1830
°F
°C
100
99
98
97
96
95
94
212
210
208
207
205
203
201
1000
2000
3000
4000
5000
6000
5. Press the simmer switch; 5BI (the default setting for boil intensity) appears.
6. Use the keypad to enter one of the settings from the table below.
Setting Power ON Power OFF
0
9
8
7
6
5
4
3
2
1
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
7. Press the simmer switch to lock in the new settings and exit the programming mode. The display
will go blank.
3.1.4 Controller Simmer Mode Adjustment
NOTE: The SMS III Controller simmer temperature is adjustable from 185ºF to 215ºF (85° to
102°C).
1. Press 1, 6, 5, 0 to enter the programming mode. The currently programmed simmer setpoint will
be displayed. If the setpoint is not correct, enter the desired setpoint (for example, press 2, 0, 0
to program the simmer setpoint to 200º.
3-3
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2. Press the Simmer switch again to lock in the setpoint. Press the ON/OFF switch to turn the
controller on and return to the normal operating mode.
3.1.5 Toggling Between Fahrenheit and Celsius Temperature Display
1. Press the Simmer
switch. Code appears in the display, press 1, 6, 5, 8. The display will
toggle from Fahrenheit to Celsius, or from Celsius to Fahrenheit.
Press the Boil Mode
switch to display the cookpot temperature. If an F follows the
temperature, the display is in Fahrenheit; if a C follows the temperature, the display is in Celsius.
SELECTING STANDARD OR SLOW CLOCK
The computer can be programmed for either “standard” or “slow” clock times. The standard clock
displays minutes and seconds, the slow clock displays hours and minutes.
To toggle back and forth between times press the Program Mode
switch, then enter the code
1 6 5 3 using the product buttons.
3.2
Boiling Out the Cookpot
The cookpot must be boiled out before first use.
1. Close the drain valve and fill the cookpot with a mixture of cold water and 1 cup of detergent.
2. Place the unit into operation.
3. Press the simmer switch,
, and allow the solution to simmer for at least 1 hour.
4. After the solution simmers for 1 hour, turn the unit off and add cold water until the solution is
cool. Drain the solution and clean the frypot thoroughly. Rinse the cookpot at least twice by
filling with clean water and draining. Dry the cookpot thoroughly with a clean, dry towel.
3-4
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ELECTRIC COOKER MODELS 17SMS, 17BC, 17C
CHAPTER 4: PREVENTIVE MAINTENANCE
Daily Preventive Maintenance
It is normal for a coating of starch to form on the elements, sensors, and temperature probes during
operation. If the coating is allowed to build-up, it will adversely affect the operation of the
equipment. The preventive maintenance routines below should be performed at least daily to keep
your equipment functioning at peak efficiency.
Inspect Equipment and Accessories for Damage
Look for loose or frayed wires and cords, leaks, foreign material in cookpot or inside cabinet,
and any other indications that the equipment and accessories are not ready for safe operation.
Clean Cabinet Inside and Out
Clean inside the cabinet with a dry, clean cloth. Wipe all accessible metal surfaces and
components to remove accumulations of oil, dust, or cooking residue.
Clean the outside of the cabinet with a clean cloth dampened with dishwashing detergent,
removing oil, dust, or cooking residue.
DANGER
Never attempt to clean this equipment during the cooking process or when the
cookpot is filled with hot water and/or food products.
Clean Water-Level Sensors, Temperature Sensor, Element, and Cookpot
Turn the equipment off and drain the cookpot.
Clean the water level sensors (located in the front of the cookpot behind the sensor cover).
Normally, a bottlebrush and a solution of detergent and water may be used to clean the sensors
with the cover installed. If the sensors become coated with an unusually heavy layer of starch
or lime, the cover may be removed to better access the sensors for cleaning using a Scotch-
brite™ or similar abrasive pad and a solution of detergent and water.
Using a Scotchbrite™ or similar abrasive pad and a solution of detergent and water, clean the
inside of the cookpot. Pay particular attention to the heating element.
Rinse the cookpot thoroughly with clean water at least twice.
4-1
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ELECTRIC COOKER MODELS 17SMS, 17BC, 17C
CHAPTER 5: OPERATOR TROUBLESHOOTING
5.1
Introduction
This chapter provides an easy reference guide to the more common problems that may occur during
the operation of this equipment. The troubleshooting guides in this chapter are intended to help you
correct, or at least accurately diagnose, problems with the equipment. Although the chapter covers
the most common problems reported, you may very well encounter a problem not covered. In such
instances, the Frymaster Technical Service Department will make every effort to help you identify
and resolve the problem.
When troubleshooting a problem, always use a process of elimination starting with the simplest
solution and working through to the most complex. Never overlook the obvious. Anyone can forget
to plug a cord into a receptacle or open the valve on the water supply line. Don’t assume that you
are exempt from such occurrences. Most importantly, try to establish a clear idea of why a problem
has occurred. Part of your corrective action involves taking steps to ensure that it doesn’t happen
again. Keep in mind that failure of a small component may often be indicative of potential failure or
incorrect functioning of a more important component or system.
If the troubleshooting and corrective actions in this chapter do not solve the problem, the problem is
probably beyond the scope of most operators to solve and you should call your FAS for assistance.
If you have doubts as to the proper action to take, do not hesitate to call the Frymaster Technical
Service Department or your local Frymaster Factory Authorized Servicer for assistance.
Before calling a servicer or the Frymaster HOTLINE (1-800-551-8633):
• Verify that electrical cords are plugged in and that circuit breakers are on.
• Verify that water supply valves are open and that drain valves are fully closed.
DANGER
Hot water can cause severe burns. Never attempt to move a cooker containing hot
water or to transfer hot water from one container to another.
DANGER
Use extreme care when performing electrical circuit tests. Live circuits will be
exposed.
WARNING
Inspection, testing, and repair of electrical components should be performed only by
qualified service personnel. The equipment should be unplugged when servicing,
except when electrical tests are required.
5-1
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5.2
Operator Troubleshooting Guide
PROBLEM PROBABLE CAUSES
CORRECTIVE ACTION
A. Turn on circuit breaker.
B. Place Master Power switch in ON
position.
A. No power to unit.
B. Master Power switch in
OFF position.
Controller does not
activate.
C. Controller not turned on.
C. Push power switch.
Autofill does not add
water.
A. Water not turned on.
A. Turn water on.
A. Dirty upper water level
sensor.
B. Insufficient mineral
content in water.
A. Clean sensor.
Autofill does not shut
off when the cookpot
is full.
B. Add ⅛-cup baking soda to cookpot.
Water will not heat
(controller is on, water
is at normal level, but
LO is not showing on
the controller).
A. Dirty low water level
sensor.
B. Insufficient mineral
content in water.
A. Clean sensor.
B. Add ⅛ cup baking soda to cookpot.
Water boils in simmer Controller out of adjustment.
mode.
Adjust controller in accordance with
Section 3
Water temperature is
too low in simmer
mode.
Controller out of adjustment.
Adjust controller in accordance with
Section 3
Operator error.
Push timer start switch.
Timer does not count
down.
A. Roller jammed.
A. Adjust roller.
B. Lifter rod jammed.
B. Check for free movement.
Lubricate with white grease.
Basket Lift does not
function correctly.
C. Loose or misadjusted
microswitch.
C. Check switch adjustment.
Adjust as required.
5-2
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5.3
Annual/Periodic System Inspection
This appliance should be inspected and adjusted periodically by qualified service personnel as
part of a regular kitchen maintenance program.
Frymaster recommends that this appliance be inspected at least annually by a Factory
Authorized Service Technician as follows:
Rethermalizer
• Inspect the cabinet inside and out, front and rear for excessive moisture
• Verify that the heating element wires are in good condition and that leads have no visible fraying
or insulation damage and that they are free of moisture.
• Verify that heating elements are in good condition. Inspect the elements for signs of extensive
dry-firing.
• Verify the heating-element amp-draw is within the allowed range as indicated on the appliance’s
rating plate.
• Verify that the temperature and high-limit probes are properly connected, tightened and
functioning properly, and that mounting hardware and probe guards are present and properly
installed.
• Verify that component box and contactor box components (i.e. computer/controller, relays,
interface boards, transformers, contactors, etc.) are in good condition and free from oil and other
debris.
• Verify that component box and contactor box wiring connections are tight and that wiring is in
good condition.
• Verify that all safety features (i.e. contactor shields, drain safety switches, reset switches, etc.)
are present and functioning properly.
• Verify that the vat is in good condition and free of leaks and that the frypot insulation is in
serviceable condition.
• Verify that all wiring harnesses and connections are tight and in good condition.
5-3
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Shipping Address: 8700 Line Avenue, Shreveport, Louisiana 71106
TEL 1-318-865-1711
FAX (Parts) 1-318-219-7140
FAX (Tech Support) 1-318-219-7135
819-6889
JUN 2011
SERVICE HOTLINE
1-800-551-8633
PRINTED IN THE UNITED STATES
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