Frigidaire Washer FFFS5115PA User Manual

All about the  
Use & Care  
of your Washer  
TABLE OF CONTENTS  
Important Safety Instructions..............................2-4  
Features...............................................................5  
Operating Instructions......................................6-14  
Stain Removal Guide ......................................15-16  
Care and Cleaning..........................................17-20  
Solutions to Common Problems.......................21-24  
Warranty ............................................................25  
Notes .................................................................26  
Français..............................................................27  
Español ..............................................................53  
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IMPORTANT SAFETY INSTRUCTIONS  
WARNING  
To reduce the risk of re, electrical shock, or injury to persons when using this washer, comply with the basic  
warnings listed below. Failure to comply with these warnings could result in serious personal injuries.  
You can be killed or seriously injured if you don’t follow these Important Safety Instructions:  
PREVENT FIRE  
PROTECT CHILDREN  
• Do not wash items that have been previously cleaned  
in, soaked in, or spotted with gasoline, cleaning sol-  
vents, kerosene, cooking oils, waxes, etc. Do not store  
these items on or near the washer. These substances  
give off vapors or chemical reactions that could ignite  
or explode.  
• Do not put oily or greasy rags or clothing on top of the  
washer. These substances give off vapors that could  
ignite the materials.  
• Do not add gasoline, cleaning solvents, or other  
ammable or explosive substances to the wash water.  
These substances give off vapors that could ignite or  
explode.  
• Under certain conditions, hydrogen gas may be pro-  
duced in a hot water system that has not been used  
for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE.  
If the hot water system has not been used for such a  
period, before using the washer, turn on all hot water  
faucets and let the water ow from each for several  
minutes. This will release any accumulated hydrogen  
gas. Hydrogen gas is ammable; do not smoke or use  
an open ame during this time.  
• Do not allow children to play on or in the washer. Close  
supervision of children is necessary when the washer  
is used near children. As children grow, teach them the  
proper, safe use of all appliances.  
• Destroy the carton, plastic bag and other packing ma-  
terials after the washer is unpacked. Children might use  
them for play. Cartons covered with rugs, bedspreads  
or plastic sheets can become airtight chambers.  
• Keep laundry products out of children’s reach. To pre-  
vent personal injury, observe all warnings on product  
labels.  
• Before the washer is removed from service or dis-  
carded, remove the washer door to prevent accidental  
entrapment.  
• Failure to comply with these warnings could result in  
serious personal injuries.  
• Do not store or use gasoline or other ammable vapors  
or liquids in the vicinity of this or any other appliance.  
• Failure to comply with these warnings could result in  
re, explosion, serious bodily injury and/or damage to  
the rubber or plastic parts of the washer.  
• Do not continue to use the washer if you hear squeak-  
ing, grinding, rubbing or other unusual noises. This  
could be a sign of mechanical breakdown and lead to  
re or serious injury. Contact a qualied technician  
immediately.  
3
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IMPORTANT SAFETY INSTRUCTIONS  
PREVENT INJURY  
PREVENT INJURY AND DAMAGE TO THE APPLIANCE  
To prevent shock hazard and assure stability during  
operation, the washer must be installed and electrically  
grounded by a qualied service person in accordance  
with local codes. Installation instructions are packed in  
the washer for installer’s reference. Refer to INSTAL-  
LATION INSTRUCTIONS for detailed grounding  
procedures. If the washer is moved to a new location,  
have it checked and reinstalled by a qualied service  
person.  
To prevent personal injury or damage to the washer,  
the electrical power cord must be plugged into a  
properly grounded and polarized 3-prong outlet. The  
third grounding prong must never be removed. Never  
ground the washer to a gas pipe. Do not use an exten-  
sion cord or an adaptor plug.  
To prevent serious personal injury and damage to the  
washer:  
• All repairs and servicing must be performed by an au-  
thorized servicer unless specically recommended in this  
Use & Care Guide. Use only authorized factory parts.  
• Do not tamper with controls.  
• Do not install or store the washer where it will be  
exposed to the weather.  
• Do not install on carpet. Install washer on a solid oor.  
It may be necessary to reinforce the oor to prevent  
vibration or movement.  
• Do not sit on, step on or stand on the washer. Do not  
rest heavy loads on top. The washer is not meant to  
support weight.  
To reduce the risk of electric shock, disconnect this  
appliance from the power supply before attempting  
any user maintenance. Canceling a cycle or turning the  
power off at the console does not disconnect this appli-  
ance from the power supply.  
• Follow package directions when using laundry products.  
Incorrect usage can produce poisonous gas - resulting  
in serious injury or death.  
• Do not combine laundry products for use in same load  
unless specied on the label.  
To prevent injury, do not reach into the washer while  
parts are moving. Before loading, unloading or add-  
ing items, press cancel button to stop the cycle. Allow  
the wash tub drum to coast to a complete stop before  
reaching inside.  
• Do not mix chlorine bleach with ammonia or acids such  
as vinegar.  
WARNING  
FIRE/ELECTRICAL SHOCK HAZARD  
Avoid re hazard or electrical shock. Do not use an  
adaptor plug or extension cord or remove grounding  
prong from electrical power cord. Failure to follow this  
warning can cause serious injury, re or death.  
• This washer is equipped with an electrical overload  
protector. The washer motor will stop if it becomes  
overheated.  
• Failure to comply with these warnings could result in  
serious personal injuries.  
WARNING  
Grounding type  
wall receptacle  
HARMFUL VAPOR HAZARD  
Do not use or mix liquid chlorine bleach with other  
household chemicals such as toilet cleaners, rust  
removers, acid or products containing ammonia. These  
mixtures can produce dangerous fumes which can  
cause serious injury or death.  
Do not, under  
any circumsttances,  
cut, remove,  
or bypass the  
groundingg prong.  
Power cord with  
3-prong grounded plug  
4
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FEATURES  
LCD Display  
Cycle Selector  
Control Lock  
Laundry Product  
Dispenser Drawer  
Drum Light*  
Door Latch with  
Safety Lock  
Door Striker  
Inner glass with small  
article redistribution ramp  
Vent Latch  
Stainless Steel  
Wash Drum  
Adjustable  
Leveling Legs  
Cascading  
Wash Vanes  
*Not all models are available with drum light.  
5
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OPERATING INSTRUCTIONS  
Normal Operating Sounds  
You may or may not hear the following sounds from your  
new washer:  
A
A. DRAIN HOSE The washer has a exible drain hose  
to carry water from the washer to the stand pipe of  
your home. You will hear water owing into your stand  
pipe. This is a normal part of the operation of the  
washer.  
B
B. WATER VALVES/DISPENSER As water enters  
the dispenser system, it is common to hear a water  
owing sound. This normal sound will vary slightly  
based on the water pressure in your home.  
C. DRAIN PUMP Your washer is equipped with a high  
velocity drain pump. It is normal to hear humming and  
gurgling sounds as water is pumped from the washer.  
Both of these sounds are normal and indicate that  
your pump is functioning correctly.  
D
D. HIGH SPEED MOTOR A powerful motor is used to  
drive the drum to high spin speeds to extract water  
from your load. You will hear a sound associated with  
these higher spin speeds. This sound is normal and  
will vary slightly as the spin speed varies with load size  
and cycle selected.  
C
CAUTION  
Abnormal, on-going sounds may be an indication of a  
pending washer failure and should be investigated by a  
qualied technician.  
6
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OPERATING INSTRUCTIONS  
Operating Your Washer  
• Place delicate and small items such as bras, hosiery  
and baby socks in a mesh bag.  
WARNING  
To reduce the risk of re, electric shock or injury to  
persons, read the IMPORTANT SAFETY INSTRUCTIONS in  
this Use and Care Guide before operating your washer.  
1
Sort laundry into loads that can  
be washed together.  
(Mesh bag not included.)  
Pretreat stains and heavy soil.  
3
T
• See Stain Removal Guide in this guide for  
U
safe, successful  
stain removal  
instructions.  
• Sort items  
by recom-  
mended cycle  
and water temperature.  
• Separate white, light and colorfast items from dark  
and non-colorfast items.  
• Separate items that shed lint from items that  
attract lint. Casual, synthetic, knit, and corduroy  
items will pick up lint from towels, rugs, and che-  
nille bedspreads.  
4
Add laundry load to washer.  
• Separate heavily soiled items from lightly soiled  
items.  
• Separate lacy, sheer, loosely knit, or delicate items  
from durable items.  
• Do not machine wash items containing berglass.  
Small particles of berglass left in the drum may  
transfer to fabrics in other loads and cause skin  
irritation.  
2
Prepare items for washing.  
• Empty pockets.  
• Combine large and small items in a load.  
• Load large items rst. Large items should not be  
more than half the total wash load.  
• Washing single items such as a sweater, towel or  
jeans is inefcient and may cause an out-of-bal-  
ance load. Add 1 or 2 similar items to help balance  
the load.  
• Wash a single heavy item such as a king-sized  
comforter, bedspread or sleeping bag separately.  
• The washer can be fully loaded, but the items  
should not be tightly packed. The door should close  
easily.  
• Brush off lint and dirt. Shake out rugs and beach  
towels.  
• Close zippers, fasten hooks, tie strings and sashes,  
and remove non-washable trims and ornaments.  
• Mend rips and tears to prevent further damage  
during washing.  
Turn knit items inside out to prevent pilling.  
7
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OPERATING INSTRUCTIONS  
Operating Your Washer, continued  
5
Add laundry products to the dispenser.  
IMPORTANT  
Use of multi-product (detergent plus softener) sheets  
or color-absorbing sheets NOT recommended. They  
could disable your machine and result in unwarranted  
repair costs.  
For best results  
Use a low-sudsing, high efciency detergent to  
prevent oversudsing in front load washers. Look  
for this symbol on the detergent label:  
NOTE  
Detergent, liquid chlorine bleach and liquid fabric soft-  
ener will be dispensed at the proper times in the cycle.  
From time to time you may see water in the “LIQUID  
BLEACH” and “FABRIC SOFTENER” chambers. This is  
part of the normal operation of the washer.  
IMPORTANT  
Open and close the dispenser drawer slowly. Closing  
the drawer too quickly could result in early dispensing  
of the bleach or fabric softener.  
Liquid Chlorine Bleach  
• If desired, add liquid chlorine bleach to the cham-  
ber labeled “LIQUID BLEACH” and marked with this  
symbol  
.
• Fill to the MIN line for small loads or the MAX line  
for large loads.  
• DO NOT ll above the maximum ll line.  
IMPORTANT  
To prevent fabric damage, do not overll the “LIQUID  
BLEACH” chamber or pour liquid chlorine bleach  
directly onto the load.  
Liquid or Powder Detergent  
• Add color-safe bleach with the detergent.  
• Use the cap or scoop provided by the detergent  
manufacturer to measure the amount recommended.  
• Detergent dosage may need to be adjusted for  
water temperature, water hardness, load size and  
soil level.  
Liquid Fabric Softener  
• If desired, pour the recommended amount of liquid  
fabric softener into the chamber labeled “FABRIC  
SOFTENER” and marked with this symbol  
.
• Fill to the MIN line for small loads or the MAX line  
for large loads.  
• DO NOT ll above the maximum ll line.  
Other Wash Products  
Color-safe bleach, water conditioner, detergent booster  
and enzyme products may be added with the deter-  
gent. Put liquid products with liquid detergent in the  
“DETERGENT WASH” chamber or powder products with  
powder detergent in the “DETERGENT WASH” chamber.  
NOTE  
To prevent staining, do not overll the “Fabric  
Softener” chamber or pour liquid fabric softener  
directly on the wash load.  
IMPORTANT  
Do not mix liquids and powders.  
• Use of a fabric softener-dispensing ball is not  
recommended in tumble action washers.  
8
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OPERATING INSTRUCTIONS  
Operating Your Washer, continued  
6
Select the appropriate cycle and settings for  
the load.  
Turn the cycle selector knob in either direction to  
To change the cycle once the cycle has begun,  
press cancel, select a new cycle, and press START  
again. Just turning the cycle selector knob will not  
select the cycle desired. The indicator for that cycle  
will be illuminated.  
change the cycle.  
To stop the cycle, press cancel.  
• The estimated cycle time, suitable wash and rinse  
water temperatures, nal spin speed, soil level,  
and options for each cycle will be indicated for the  
cycle selected. See the “Washer Settings Chart” for  
more details.  
To change the settings, press the temp, spin  
speed and soil level buttons to scroll to the  
desired settings.  
To select or delete an option, press the button for  
that option. The indicator will be illuminated when  
the option has been selected. The indicator will no  
longer be lighted when the option has been deleted.  
NOTE  
If the cycle is interrupted during spin, it will take  
approximately 2-3 minutes for the door lock to release.  
DO NOT force open the door.  
• A signal will sound at the end of the cycle if the  
chime option has been selected.  
• Remove items from the washer when the cycle  
ends and place in dryer, line dry or dry at as  
directed on the fabric care label.  
For best results  
Follow the fabric care label instructions  
on items to be dried.  
NOTE  
To provide the best care for your laundry, not every  
setting or option is available with every cycle. If a  
setting or option is not available for the cycle selected,  
the indicator will not light.  
• Adjustments to a cycle will be remembered and re-  
called each time that cycle is selected in the future.  
To return to factory  
settings, press these  
two buttons at the  
same time and  
hold until the signal  
sounds.  
• Excess wrinkling, color transfer or odors may  
develop in items left in the washer after the cycle  
has ended, if not removed promptly.  
CAUTION  
ENTRAPMENT and TIP-OVER HAZARD  
Do not leave the door open if there are small children  
or pets present. An open door could entice children to  
hang on the door or crawl inside the washer. If there  
are no small children present, you may leave the door  
ajar to prevent odor build up.  
7
Start the washer.  
• Close the door and press START. The washer will  
not operate with the door open. DOOR OPENwill  
be displayed as a reminder to close the door.  
• Select delay start to delay the beginning of the  
cycle, if desired.  
• As a safety measure, the door will automatically  
lock during the entire wash cycle.  
To add a forgotten item to the washer any time  
during the wash portion of the cycle, press pause.  
When the door unlocks, open the door, add the  
item, close the door and press START to resume  
the cycle  
• If changes to the settings or options are attempted  
after the cycle starts, you will hear several beeps  
when the buttons are pressed. To change the  
settings or options, press pause, make the new  
selections and press START again.  
9
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OPERATING INSTRUCTIONS  
This manual covers many models and not all cycles, options, or features listed are available on every model. Consoles shown  
above for reference only. Your model may differ.  
Cycle Selection  
Turn the cycle selector in either direction to the cycle  
desired. The indicator for that cycle will be illuminated.  
speed appropriate to the load. Fresh rinse is also a  
selectable option.  
To change the cycle once it has begun, press the cancel  
button before selecting a new cycle. Just turning the  
cycle selector knob to another selection will not change  
the cycle.  
sanitize  
Use the sanitize cycle to clean and sanitize heavily  
soiled, colorfast fabrics including towels, bedding, and  
children’s clothing.  
It is recommended that you set your water heater to  
120° F (49° C) or higher to ensure proper performance  
during this cycle. If the setting is lower or the load  
is extra large, the cycle time will be extended by 30  
minutes or more.  
For best results  
Follow the fabric care label  
instructions on items  
to be washed.  
The sanitize cycle will kill 99.9% of bacteria with  
no carryover of bacteria between loads. No bleach or  
harsh chemicals are needed, but higher temperatures  
are required. Please check fabric care labels to prevent  
damage.  
normal  
Use this load for cotton, linen, towels, shirts, sheets,  
denims and mixed loads.  
NOTE  
casual  
Use this cycle for cottons and blends with a permanent  
Only sanitizing cycles have been designed to meet the  
requirements of NSF P172 protocol for sanitization  
efcacy.  
press or no-iron nish.  
quick wash  
Quickly wash a small, lightly soiled load.  
delicates  
NSF Protocol P172  
Sanitization Performance of Residential  
and Commercial, Family-Sized Clothes  
Washers  
Use this cycle for lightly soiled knits and delicates which  
require gentle washing.  
hand wash  
Use this cycle to provide intermittent, gentle tumbling  
for items labeled “Hand Wash.  
The wash water is heated by an internal boost heater  
to a maximum of 152° F (67° C) as the load tumbles.  
Cold water is added to cool down the load prior to drain  
and spin.  
bedding  
This cycle is designed for bulky items such as comforters,  
blankets, mattress pads, sleeping bags and similar items.  
As a precaution, the washer door is locked once the  
water temperature reaches 130° F (55° C). If the  
cycle is cancelled during the wash phase and the  
water temperature is greater than 150° F (66° C), an  
automatic cool down and drain will occur before the  
door can be opened.  
heavy duty  
Use this cycle for heavily soiled, durable garments - ex.  
towels, sports gear, or fabric tote bags. For best soil  
and stain removal, use the hottest water safe for the  
fabrics being washed.  
whites  
Use this cycle for white fabrics and lightly colored  
clothing. Refer to fabric care label for use of liquid  
chlorine bleach.  
NOTE  
If the voltage at your outlet is under 110 v, the internal  
heater may not adequately heat the wash water. If  
the cycle is interrupted while the water is heating, the  
nal temperature of the wash water may be lower and  
sanitation may be reduced.  
spin only  
Use the spin only cycle anytime you want to drain  
water from the washer and spin out the load or as  
a follow-up to a no spin selection. Select the spin  
10  
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OPERATING INSTRUCTIONS  
Cycle Settings  
For best results  
hot  
Use this setting for heavily soiled white or colorfast  
cottons and blends.  
Follow the fabric care label instructions  
on items to be washed.  
warm  
Appropriate wash temperature, spin speeds, soil level  
and options will automatically be displayed for each  
cycle. The settings can be changed before the cycle is  
started. Make modications according to ber content,  
colorfastness and soil level. Modications for each cycle  
will be remembered and recalled each time that cycle is  
selected in the future.  
Use this setting for normally soiled white or colorfast  
cottons or blends.  
cold  
Some warm water will automatically blend with cold tap  
supply to achieve a precise cold. Use this setting for  
lightly soiled non-colorfast items, knits, delicates, and  
hand washables.  
To return to factory  
settings, press these  
two buttons at the  
same time and  
cold water clean  
Wash and rinse temperatures are equivalent to  
temperature of cold tap supply. Use this selection for  
fabrics and colors that are prone to dye transfer. For  
hold until the signal  
sounds.  
use with cold water  
detergents.  
SPIN SPEED  
Max, high, medium and low spin speeds are available  
for each cycle. The spin speed and/or duration of nal  
spin vary from model to model and cycle to cycle.  
NOTE  
To change settings after the cycle starts, press pause,  
adjust the setting and press START to resume the cycle.  
Increasing the spin speed will extract more water,  
decrease drying time and conserve energy. Decreasing  
the spin speed will reduce wrinkling.  
WASH WATER TEMPERATURE  
Select low spin speed to gently spin items that should  
be line dried.  
To change the preset temperature, press the temp  
button to scroll to the desired setting. A cold water rinse  
saves energy and reduces wrinkling.  
Use no spin to omit the nal spin at the end of the cycle.  
The load will be very wet. Remove items from the wash  
drum to drip dry or select a spin only cycle to remove  
excess water at a more convenient time.  
To protect your fabrics, not all temperatures are available  
with every cycle. The indicator will not light if the setting  
is not available with that cycle.  
Wash water temperatures are automatically regulated to  
maximize detergent effectiveness and improve washing  
performance. The water heater setting and its distance  
from the washer, water usage in other parts of the home,  
and seasonally low ground water temperature in some  
geographic areas can affect water temperature.  
SOIL LEVEL  
Adjust the wash time based on the soil level of each load.  
Max, heavy, normal, light and extra light soil levels  
are available.  
sanitize  
This setting sanitizes heavily soiled colorfast fabrics  
such as towels, bedding, and children’s clothing by  
killing 99.9% of bacteria using wash water heated with  
a boost heater to 152° F (67° C). Cold water is used to  
cool and rinse the load.  
NOTE  
Only sanitizing cycles have been designed to meet the  
requirements of NSF P172 protocol for sanitization  
efcacy.  
NSF Protocol P172  
Sanitization Performance of Residential  
and Commercial, Family-Sized Clothes  
Washers  
11  
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OPERATING INSTRUCTIONS  
Cycle Options  
chime (press & hold)  
A signal will sound at the end of the cycle if this option  
is selected.  
delay start  
Press delay start to select a wash time convenient  
to your schedule or during off peak energy hours.  
The delay time selected will be displayed and begin  
counting down when you select Start.  
max ll (press & hold)  
Increase the water ll level of the agitation portion of  
any wash cycle.  
fresh rinse  
Use this option when additional rinsing is desired to  
remove excess dirt and detergent. It is recommended  
for heavily soiled loads or if household members have  
sensitive skin.  
To add options, press the corresponding options buttons  
to illuminate the selections desired. To delete options,  
press the options buttons again and the indicator lights  
will turn off. Some options require a “press & hold”  
effort to activate or deactivate the secondary function.  
clean washer  
To clean and freshen the washer, perform the clean  
washer cycle. Add bleach according to instructions  
in “Inside Routine Cleaning (Preventive), turn cycle  
selector to correct position, press clean washer and  
then START when prompted.  
Not all options are available on every model. To protect your  
fabrics, not all options are available with every cycle. If an  
option is not appropriate for the cycle, the indicator will not  
light. Occasionally, a setting and option in the same cycle  
will conict with each other, like no spin (or low spin)  
and energy saver. When this happens, the energy  
saver option will override any incompatible selections.  
Turn cycle selector  
to this position.  
NOTE  
To change the options after the cycle starts, press pause,  
adjust the setting and press START to resume the cycle.  
add steam  
Press clean washer  
button to enter clean  
washer cycle.  
Select this option to add approximately 20 minutes  
of tumbling in steam during the wash cycle. It is  
recommended for heavily soiled loads to help enhance the  
release of tough stains from fabrics after initial agitation.  
stain clean  
Use the stain clean option to add a 5-minute soak  
in the middle of the wash portion of the heavy duty,  
whites, normal, casual, and delicates cycles.  
NOTE  
The washer will automatically prompt you to run the  
clean washer cycle every 50 cycles. You may press  
the cancel button to manually perform the cycle at  
another time.  
NOTE  
• Steam may not necessarily be visible inside drum  
during a steam wash cycle.  
• Steam may not be present during entire steam wash  
cycle.  
This maintenance cycle uses hot water and two rinses  
to remove residue that may cause odor. See “Inside  
Routine Cleaning (Preventive)” for detailed information  
about the clean washer cycle.  
IMPORTANT  
control lock  
• If steam is selected, rinse temperatures will be  
elevated.  
To lock the controls between cycles, press and hold the  
control lock button for 5 seconds. Repeat to unlock  
the controls when you are ready to operate the washer.  
Use this feature to reduce the likelihood of accidental  
operation by children.  
• If washer is paused during a steam wash cycle, the  
door will remain locked due to higher temperature in  
drum. DO NOT force open - it will unlock upon cooling.  
• During a steam cycle you may notice steam exiting  
from the rear vent of the washer - this is normal and  
not cause for alarm.  
energy saver  
The energy saver option defaults to a cold temperature  
setting (in most cycles) and also extracts more water to  
reduce drying time.  
12  
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OPERATING INSTRUCTIONS  
Other Features  
Status Display/Status Lights  
The estimated total cycle time will be displayed when  
the cycle is selected. The time may increase if water  
pressure is low, oversudsing occurs or the load becomes  
unbalanced. The approximate time remaining will be  
displayed during the cycle.  
STATUS DISPLAY  
The following will also be displayed at the  
appropriate times during the cycle:  
DOOR LOCK  
PREWASHING  
WASHING  
RINSING  
DRAINING  
SPINNING  
Oversuds Detection  
ADDING STEAM  
CYCLE COMPLETE  
A situation where oversudsing has been detected by the  
washer will result in the washer automatically adding  
extra rinses to attempt to clear the suds. Each extra  
rinse the washer performs to clear the suds will add 5  
minutes to the cycle display time. If an excessive amount  
of detergent has been added and additional rinsing has  
not corrected the issue, “TOO MUCH DETERGENT” will  
be displayed.  
Vent Latch  
Help prevent odor buildup and mildew between washes  
by utilizing your washer’s vent latch feature. To apply the  
vent lock, (1) open the door slightly, (2) lift the latch arm  
and then (3) press the arm down onto the plastic door  
strike, snapping it in place.  
Snap  
Hinge  
The vent latch can be released either of two ways - by  
pulling door out and manually returning latch arm to  
lower position or by pushing door shut and allowing latch  
arm to continue its pivot upward.  
IMPORTANT  
Do not attempt to close door if vent latch arm is  
disengaged and arm is in an outward position. Return  
latch arm to lower position before closing and latching  
the door.  
3
2
NOTE  
The vent latch may become dislodged from hinge point  
if door closure is attempted while latch arm is not in  
an acceptable closing position. The latch arm can be  
snapped back in at the hinge location. Washer will still  
operate without latch arm installed.  
1
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OPERATING INSTRUCTIONS  
Washer Settings Chart  
These Temperature, Spin Speeds, Soil Levels and Options are available with the following cycles:  
temp  
sanitize  
9
hot  
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
warm  
9
9
9
9
9
9
9
9
9
9
9
9
cold  
cold water clean  
spin speed  
max  
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
high  
9
9
9
9
medium  
9
9
9
9
9
9
low  
no spin  
soil level  
max  
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
heavy  
9
9
9
9
normal  
9
9
9
light  
9
9
9
9
extra light  
options  
energy saver  
add steam  
stain clean  
delay start  
fresh rinse  
clean washer  
control lock  
press & hold chime  
press & hold max ll  
9 = Available selections.  
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
= Cycle defaults.  
= Non-modiable presets.  
14  
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STAIN REMOVAL GUIDE  
Safe Stain Removal Procedures  
To reduce the risk of re or serious injury to persons or  
WARNING  
HARMFUL VAPOR HAZARD  
Do not use or mix liquid chlorine bleach with other  
household chemicals such as toilet cleaners, rust  
removers, acid or products containing ammonia. These  
mixtures can produce dangerous fumes which can  
cause serious injury or death.  
property, comply with the basic warnings listed below:  
• Read and comply with all instructions on stain  
removal products.  
• Keep stain removal products in their original labeled  
containers and out of children’s reach.  
• Thoroughly wash any utensils used.  
• Do not combine stain removal products, especially  
ammonia and chlorine bleach. Dangerous fumes can  
result.  
• Never wash items which have been previously  
cleaned in, washed in, soaked in or spotted with  
gasoline, dry cleaning solvents or other ammable  
or explosive substances because they give off vapors  
that could ignite or explode.  
• Never use highly ammable solvents, such as gaso-  
line, inside the home. Vapors can explode on contact  
with ames or sparks.  
For best results  
Follow the fabric care label instructions  
on items to be washed.  
For Successful Stain Removal:  
• Remove stains promptly.  
• Determine the kind of stain, then follow the recom-  
mended treatment in the stain removal chart on the  
next page.  
To pretreat stains, use a prewash product, liquid  
detergent, or a paste made from powder detergent  
and water.  
• Use cold water on unknown stains as hot water can  
set stains.  
• Consult care label instructions for treatments to avoid  
on specic fabrics.  
• Check for colorfastness by testing stain remover  
products on an inside seam.  
• Rinse and wash items after stain removal.  
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STAIN REMOVAL GUIDE  
Stain Removal Suggestions  
STAIN  
TREATMENT  
Adhesive tape, chewing  
gum, rubber cement  
Apply ice. Scrape off excess. Place stain face down on paper towels. Saturate with  
prewash stain remover or nonammable dry cleaning uid.  
Baby formula, dairy  
products, egg  
Use product containing enzymes to pretreat or soak stains. Soak for 30 minutes or more.  
Wash.  
Beverages (coffee, tea,  
soda, juice, alcoholic  
beverages)  
Pretreat stain. Wash using cold water and bleach safe for fabric.  
Blood  
Rinse with cold water. Rub with bar soap. Or, pretreat or soak with product containing  
enzymes. Wash using bleach safe for fabric.  
Candle wax, crayon  
Scrape off surface wax. Place stain face down between paper towels. Press with warm  
iron until wax is absorbed. Replace paper towels frequently. Treat remaining stain  
with prewash stain remover or nonammable dry cleaning uid. Hand wash to remove  
solvent. Wash using bleach safe for fabric.  
Chocolate  
Pretreat or soak in warm water using product containing enzymes. Wash using bleach  
safe for fabric.  
Collar or cuff soil,  
cosmetics  
Pretreat with prewash stain remover or rub with bar soap.  
Dye transfer on white  
fabric  
Use packaged color remover. Wash using bleach safe for fabric.  
Grass  
Pretreat or soak in warm water using product containing enzymes. Wash using bleach  
safe for fabric.  
Grease, oil, tar (butter,  
fats, salad dressing,  
cooking oils, car grease,  
motor oils)  
Scrape residue from fabric. Pretreat. Wash using hottest water safe for fabric. For heavy  
stains and tar, apply nonammable dry cleaning uid to back of stain. Replace towels  
under stain frequently. Rinse thoroughly. Wash using hottest water safe for fabric.  
Ink  
Some inks may be impossible to remove. Washing may set some inks. Use prewash stain  
remover, denatured alcohol or nonammable dry cleaning uid.  
Mildew, scorch  
Wash with chlorine bleach if safe for fabric. Or, soak in oxygen bleach and hot water  
before washing. Badly mildewed fabrics may be permanently damaged.  
Mud  
Brush off dry mud. Pretreat or soak with product containing enzymes.  
Pretreat with prewash stain remover. Wash using bleach safe for fabric.  
Mustard, tomato  
Nail polish  
May be impossible to remove. Place stain face down on paper towels. Apply nail pol-  
ish remover to back of stain. Repeat, replacing paper towels frequently. Do not use on  
acetate fabrics.  
Paint, varnish  
Perspiration  
WATER BASED: Rinse fabric in cool water while stain is wet. Wash. Once paint is dry, it  
cannot be removed. OIL BASED AND VARNISH: Use solvent recommended on can label.  
Rinse thoroughly before washing.  
Use prewash stain remover or rub with bar soap. Rinse. Wash using nonchlorine bleach  
in hottest water safe for fabric.  
Rust, brown or yellow  
discoloration  
Use rust remover safe for fabric. Do not use chlorine bleach because it may intensify  
discoloration.  
Shoe polish  
LIQUID: Pretreat with a paste of powder detergent and water. PASTE: Scrape residue  
from fabric. Pretreat with prewash stain remover or nonammable dry cleaning uid.  
Rinse. Rub detergent into dampened area. Wash using bleach safe for fabric.  
Tomato  
Pretreat with prewash stain remover. Wash using bleach safe for fabric.  
Urine, vomit, mucus,  
feces  
Pretreat or soak in product containing enzymes. Wash using bleach safe for fabric.  
Wine  
Pretreat or soak in cold water. Wash in hottest water and bleach safe for fabric  
16  
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CARE AND CLEANING  
Inside Routine Cleaning (Preventive)  
To help prevent odors, mold or mildew, leave the door  
open for a few hours after use or whenever the washer  
is not in use.  
CAUTION  
ENTRAPMENT and TIP-OVER HAZARD  
Do not leave the door open if there are small children  
or pets present. An open door could entice children to  
hang on the door or crawl inside the washer. If there  
are no small children present, you may leave the door  
ajar to prevent odor build up.  
TO REFRESH OR CLEAN INSIDE OF WASHER  
To clean and freshen the washer, perform the clean  
washer cycle. For best results use the clean washer  
cycle once a month. To begin the cycle, press clean  
washer and then START when prompted during  
automated reminder mode or manually select the cycle  
by following these directions:  
Rotate cycle knob to the cycle position indicated to the  
right. Then press the clean washer option button. The  
LCD screen will display “SYSTEM CLEAN.  
Turn cycle selector  
to this position.  
IMPORTANT  
Items left in washer while performing the clean  
washer cycle will cause a severe out-of-balance  
situation that could damage the washing machine.  
REMOVE ALL ITEMS FROM WASH DRUM before  
lling the detergent chamber with one (1) cup of liquid  
chlorine bleach OR one (1) pouch of TIDE® WASHING  
MACHINE CLEANER. DO NOT use both. Press START  
to begin.  
For best results  
Immediately follow up with a spin only cycle.  
Select fresh rinse on max spin speed with no  
detergent or bleach to help clear any residual  
bleach left after the clean washer cycle.  
Press clean washer button to  
enter clean washer cycle.  
WARNING  
NOTE  
HARMFUL VAPOR HAZARD  
Do not use or mix liquid chlorine bleach with other  
household chemicals such as toilet cleaners, rust  
removers, acid or products containing ammonia. These  
mixtures can produce dangerous fumes which can  
cause serious injury or death.  
If the clean washer cycle is cancelled or paused  
during the cycle, the washer will go through 2 rinse  
cycles to clean the drum of any residual bleach before  
unlocking the door.  
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CARE AND CLEANING  
Other Inside Routine Cleaning (Preventive)  
Cleaning Dispenser Drawer Area  
NOTE  
Detergent and fabric softener may build up in the  
dispenser drawer. Residue should be removed once or  
twice a month.  
• Remove the drawer by pulling the drawer out until it  
stops.  
• Reach back into the left rear corner of the drawer  
cavity and press down rmly on the lock tab. Pull out  
the drawer.  
• Remove the insert from the bleach and fabric softener  
compartments.  
• Rinse the drawer and inserts with a combination of ¾  
cup liquid chlorine bleach and 1 gallon hot tap water  
to remove traces of accumulated powders and liquids.  
Large amounts of fabric softener residue may indicate  
improper dilution or more frequent cleaning is required.  
Rinse well with tap water.  
To clean the drawer opening, use a small brush to  
clean the recess. Remove all residue from the upper  
and lower parts of the recess.  
• Replace the insert by pressing it in place until you hear  
a slight click. Return the dispenser drawer.  
Daily Preventive Maintenance  
• Remove items from the washer as soon as the cycle  
ends. Excess wrinkling, color transfer, and odors may  
develop in items left in the washer.  
• If there are no small children or pets present, you may  
leave the door ajar when the washer is not in use.  
• Leave the dispenser drawer open slightly at the end of  
the wash day.  
• Dry around the washer door opening, exible gasket,  
and door glass. These areas should always be clean to  
ensure a water tight seal.  
• When extremely soiled items have been washed, a dirty  
residue may remain on the drum. Remove this by wip-  
ing the drum with a nonabrasive household cleanser.  
Rinse thoroughly with water.  
• Periodically, wipe dry the folds in the bottom of the  
exible gasket to remove lint and other debris.  
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CARE AND CLEANING  
Inside Cleaning (Aggressive)  
In cases where the clean washer cycle along with care  
and cleaning of rubber gasket folds isn’t done, and severe  
odor, mold, mildew, or residue buildup have developed,  
follow the below cleaning procedure to help alleviate the  
problem.  
CLEANING PROCEDURE - Washer Drum  
Ensure the wash tub is empty (or no clothes load).  
Open the detergent drawer and pour eight (8) cups of  
bleach into the detergent compartment. Select clean  
washer cycle as described previously in Inside Routine  
Cleaning (Preventive).  
Upon cycle completion inspect the interior of the  
washer to see if the odor/residue has been eliminated.  
If any additional cleaning is required, repeat the above  
procedure. This may take several cycles depending on  
the severity of the odor/residue. You may observe some  
remaining discoloration due to the long term effects of  
this residue.  
For especially contaminated areas visible inside the drum  
(including the front rubber seal), these areas might be  
more effectively cleaned by spraying a Bleach Cleaner on  
a scrub brush, soft sponge, or towel and scrubbing.  
Turn cycle selector  
to this position.  
IMPORTANT  
Always wear rubber or latex gloves and protect oor  
and clothing from damage.  
If odor is still left after bleach cycle(s) and bleach cleaner,  
open the detergent drawer and pour one (1) pouch  
of TIDE® WASHING MACHINE CLEANER in detergent  
drawer. Select clean washer cycle as above and start  
the washer.  
For best results  
Immediately follow up with a spin only cycle.  
Select fresh rinse on max spin speed with no  
detergent or bleach to help clear any residual  
bleach left after the clean washer cycle.  
Press clean washer button to  
enter clean washer cycle.  
IMPORTANT  
See Inside Routine Cleaning (Preventive) for  
future cleaning maintenance which is necessary to  
avoid repeating issues.  
WARNING  
HARMFUL VAPOR HAZARD  
Do not use or mix liquid chlorine bleach with other  
household chemicals such as toilet cleaners, rust  
removers, acid or products containing ammonia. These  
mixtures can produce dangerous fumes which can  
cause serious injury or death.  
NOTE  
If the clean washer cycle is cancelled or paused  
during the cycle, the washer will go through 2 rinse  
cycles to clean the drum of any residual bleach before  
unlocking the door.  
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CARE AND CLEANING  
Outside Routine Cleaning  
When washing is completed, wipe top and sides of  
washer with a damp cloth. Turn water faucets off to  
prevent pressure build-up in the hoses.  
Clean the cabinet with mild soap and water. Never use  
harsh, gritty or abrasive cleansers  
If the cabinet becomes stained, clean with diluted  
chlorine bleach (1 part bleach to 8 parts water). Rinse  
several times with clear water.  
Remove glue residue from tape or labels with a  
mixture of warm water and mild detergent. Or, touch  
residue with the sticky side of tape.  
When cleaning chrome parts use a window cleaner  
with ammonia or mild soap and water.  
Before moving the washer, place a strip of cardboard  
or thin berboard under the front leveling legs to  
prevent damage to the oor.  
IMPORTANT  
Do not store or place laundry products on top of washer  
at any time. They can damage the nish or controls.  
Winterizing Instructions  
IMPORTANT  
If the washer is stored in an area where freezing can  
occur or moved in freezing temperatures, follow these  
winterizing instructions to prevent damage to the washer:  
Follow WINTERIZING  
INSTRUCTIONS for  
cold weather storage  
and care.  
1
2
Turn off water supply faucets.  
Disconnect hoses from water supply and drain  
water from hoses.  
3
4
5
Plug electrical cord into a properly grounded  
electrical outlet.  
Add 1 gallon (3.8 L) nontoxic recreational vehicle  
(RV) antifreeze to empty wash drum. Close door.  
Select a spin only cycle. Press START and let the  
washer drain for 1 minute to drain out all the water.  
Not all of the RV antifreeze will be expelled.  
6
7
Press cancel, unplug electrical power cord, dry off  
drum interior and close door.  
Remove dispenser drawer. Drain any water in  
compartments and dry compartments. Replace  
drawer.  
8
9
Store washer in an upright position.  
To remove antifreeze from washer after storage,  
perform clean washer cycle as described earlier.  
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SOLUTIONS TO COMMON PROBLEMS  
Common Washing Problems  
Many washing problems involve poor soil and stain removal, residues of lint and scum, and fabric damage. For satisfac-  
tory washing results, follow these suggestions provided by The Soap and Detergent Association.  
PROBLEM  
Blue stains  
POSSIBLE CAUSES  
SOLUTIONS  
PREVENTIVE MEASURES  
• Undiluted liquid detergent  
or fabric softener dispensed  
directly onto fabric.  
• If caused by detergent, mix 1  
cup (240 ml) white vinegar with  
1 quart (.95 L) water in a plastic  
container. Soak item 1 hour.  
Rinse.  
• Avoid overlling detergent and fabric  
softener compartments of dispenser.  
• If caused by fabric softener, rub  
stains with bar soap. Wash.  
Discoloration,  
graying  
• Not enough detergent.  
• Wash water temperature  
too low.  
• Rewash with correct amount of  
detergent and hottest water safe • Use correct amount of detergent, hot-  
for fabric.  
• Sort items by soil level and color.  
test water and bleach safe for fabric.  
• Incorrect sorting.  
• Add bleach safe for fabric.  
Greasy, oily  
stains  
• Not enough detergent.  
• Undiluted liquid fabric  
softener poured directly  
on fabric.  
Treat with prewash stain remover • Use correct amount of detergent and  
or liquid detergent.  
• Increase detergent and water  
temperature. Rewash.  
• Rub fabric softener stains with  
bar soap.  
hottest water safe for fabric.  
• Do not pour liquid fabric softener  
directly on fabric. See Operating Your,  
step 5.  
Holes, tears, or  
snags  
• Incorrect use of chlorine  
bleach.  
• Unfastened zippers, hooks,  
buckles.  
• Rips, tears and broken  
threads.  
• May be irreversible if rips, tears  
and seams cannot be mended.  
• Never pour chlorine bleach directly  
on fabric.  
• Check condition of items before  
washing. See Operating Your, steps  
2 and 5.  
• Overloading the washer.  
• Degradation of fabric.  
Lint  
• Incorrect sorting.  
• Reduce load size. Rewash using  
correct water temperature, water • Do not overload washer.  
• See Operating Your, steps 1 and 2.  
• Tissues left in pocket.  
• Overloading the washer.  
• Not enough detergent.  
• Undissolved detergent has  
left a residue resembling  
lint.  
level, and amount of detergent.  
• Add nonprecipitating water con-  
ditioner to wash water to remove  
detergent residue.  
• Add liquid fabric softener to  
nal rinse.  
• Use correct temperature and amount  
of detergent, water and wash time.  
• Static cling is attracting lint.  
• Load washed too long.  
• Dry load in dryer.  
• Remove lint with lint brush or  
roller.  
Pilling  
• Pilling is normal with syn-  
thetic and permanent press  
fabrics. This is due to abra-  
sion from normal wear.  
• Use a lint brush or shaver to  
remove pills.  
• Use fabric softener in the washer to  
lubricate bers.  
• When ironing, use spray starch or  
fabric nish on collars and cuffs.  
Turn items inside out to reduce  
abrasion.  
(Fibers ball up  
and cling to  
fabric.)  
Residue or  
• Undissolved detergent.  
• Rewash load.  
• Increase water temperature using  
hottest water safe for fabric.  
• Do not overload washer.  
• Use liquid detergent or use non-  
precipitating water conditioner with  
powder detergent.  
powder on dark • Some granular detergents  
items;  
Stiff, harsh  
fabrics.  
can combine with hard  
water minerals to form a  
residue.  
• Overloading the washer.  
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SOLUTIONS TO COMMON PROBLEMS  
Common Washing Problems, continued  
PROBLEM  
Wrinkling  
POSSIBLE CAUSES  
SOLUTIONS  
PREVENTIVE MEASURES  
• Overloading the washer.  
• Incorrect wash cycle for  
wash load.  
• Reduce load size.  
• Do not overload washer.  
• Remove items from washer as soon  
as cycle is completed.  
• Rinse in cold water with liquid  
fabric softener using the casual  
or delicate cycle.  
• Use liquid fabric softener.  
Yellow buildup  
of body soil on  
synthetic fabrics  
• Agitation time too short.  
• Wash water temperature  
too low.  
• Soak in detergent booster or  
product containing enzymes.  
• Wash in hottest water safe for  
fabric using casual cycle.  
• Select correct wash cycle.  
• Use correct amount of detergent.  
• Wash synthetics frequently using hot  
or warm water.  
• Not enough detergent.  
• Increase detergent.  
• Add bleach safe for fabric or treat  
with color remover.  
Yellow or brown • Iron or manganese in water To restore discolored load of  
• Use nonprecipitating water softener.  
• Before washing, run hot water for a  
few minutes to clear lines.  
rust stains  
supply, water pipes, or  
water heater.  
whites, use rust remover safe  
for fabric.  
• Do not use chlorine bleach to re- • Drain water heater occasionally.  
move rust stains. It may intensify • For an ongoing problem, install  
discoloration.  
an iron lter in your water supply  
system.  
Residue stains / • Moisture in the washer.  
buildup, mold or • Use of non-HE detergent.  
mildew stains in • Overdosing detergent.  
• Perform SYSTEM CLEAN cycle  
• Scrub gasket with Comet™ Spray • Avoid overlling detergent and fabric  
Gel Mildew Stain Remover using  
brush to remove stains.  
• Use only HE (high efciency  
detergent) along with recom-  
mended dosage.  
• Run dehumidier in laundry room.  
softener compartments of dispenser.  
• Dry the inside of washer and gasket  
after every run.  
gasket  
• Overloading wash drum.  
• Leaving a wet load set in  
washer.  
• Cold water washes which  
may not completely dissolve • Remove wash load immediately  
and remove detergents.  
upon cycle completion.  
Residue stains  
/ buildup, mold  
or mildew stains • Overdosing detergent.  
in dispenser  
drawer  
• Moisture in the washer.  
• Use of non-HE detergent.  
• Remove dispenser drawer and  
wipe dispenser and inserts with  
combination of ¾ cup liquid  
chlorine bleach and one gallon  
hot water. Rinse well, and repeat  
if necessary. Return drawer to  
location. NOTE: Wear rubber of  
latex gloves. Protect oor and  
clothing from bleach damage.  
• Use only HE (high efciency  
detergent) along with recom-  
mended dosage.  
• Avoid overlling detergent and fabric  
softener compartments of dispenser.  
Water in fold of • Result of washing and part  
• At the end of each wash, dry  
inside of gasket fold with clean  
dry towel all around gasket.  
exible gasket  
of normal operation.  
Odor  
• Moisture in the washer.  
• Use of non-HE detergent.  
• Overdosing detergent.  
• Leaving a wet load remain  
in washer.  
• Cold water washes which  
may not completely dissolve  
and remove detergents.  
• Perform SYSTEM CLEAN cycle.  
• At the end of each wash, dry  
inside of gasket fold with clean,  
dry towel all around gasket.  
• Use only HE (high efciency  
detergent) along with recom-  
mended dosage.  
• Leave door and dispenser drawer  
open for a few hours after use or  
whenever washer is not in use.  
• Remove wash load immediately  
upon cycle completion.  
• Pour one cup liquid chlorine  
bleach in standpipe; let remain a  
day and ush with water.  
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SOLUTIONS TO COMMON PROBLEMS  
Service Prevention Checklist  
Before calling for service, review this list. It may save both time and expense. The list includes common occurrences  
that are not the result of defective workmanship or materials in this washer.  
OCCURRENCE  
NOISE  
POSSIBLE CAUSE  
SOLUTION  
High pitch “jet engine”  
noise.  
A certain amount of motor whine is normal  
during the spin cycle.  
Rattling and clanking  
noise.  
Foreign objects such as coins or safety pins  
may be in drum or pump.  
Stop washer and check drum. If noise continues after washer is  
restarted, objects may be in pump. Call your authorized servicer.  
Belt buckles and metal fasteners are hitting  
wash drum.  
To prevent unnecessary noise and damage to drum, fasten fasteners  
and turn items inside out.  
Thumping sound.  
Vibrating noise.  
Heavy wash loads may produce a thumping  
sound. This is usually normal. If sound con-  
tinues, washer is probably out of balance.  
Stop washer and redistribute wash load.  
Washer is not resting rmly on oor.  
Move washer so it rests rmly on oor. Adjust leveling legs. See  
INSTALLATION INSTRUCTIONS for details.  
Shipping bolts and foam block have not been See INSTALLATION INSTRUCTIONS for removing shipping bolts and  
removed during installation.  
foam block.  
Wash load unevenly distributed in drum.  
Stop washer and rearrange wash load.  
OPERATING  
Washer does not start.  
Electrical power cord may not be plugged in or Make sure plug ts tightly in wall outlet.  
connection may be loose.  
House fuse blown, circuit breaker tripped, or  
a power outage has occurred.  
Reset circuit breaker or replace fuse. Do not increase fuse capacity.  
If problem is a circuit overload, have it corrected by a qualied elec-  
trician. If problem is a power outage, call local electric company.  
Water supply faucets are not turned on.  
Turn on water supply faucets.  
Motor is overheated. Washer motor will stop  
if it becomes overheated.  
It will automatically restart after a cool down period of up to 30  
minutes (if washer has not been manually turned off).  
Washer door is not completely closed.  
Load is too small.  
Close door completely.  
Washer won’t spin.  
Residue left in drum.  
Add 1 or 2 similar items to help balance the load.  
Heavily soiled items.  
Wipe drum with a nonabrasive household cleanser, then rinse. Shake  
or brush excess dirt and sand from items before washing  
23  
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SOLUTIONS TO COMMON PROBLEMS  
Service Prevention Checklist, continued  
OCCURRENCE  
WATER  
POSSIBLE CAUSE  
SOLUTION  
Water collects in folds of  
the bellows at the end of  
the cycle.  
This is a result of the washing action and is  
part of the normal operation of the washer.  
Water collects in bleach  
and fabric softener com-  
partments.  
This is a result of the siphoning action and is  
part of the normal operation of the washer.  
Water may be removed by removing the dispenser drawer (see Care  
and Cleaning in this guide) and draining water into the empty drum  
or sink.  
Wash load too wet after  
spin.  
Washer is overloaded.  
Load is too small.  
Do not overload washer. See Operating Your Washer, step 4.  
Add 1 or 2 similar items to help balance the load.  
Rearrange load to allow proper spinning.  
Straighten drain hose.  
Load is out of balance.  
Drain hose is kinked.  
Water does not enter  
washer or it enters slowly.  
Water supply is not adequate in area.  
Check another faucet in the house. Wait until water supply and pressure  
increase.  
Water supply faucets are not completely  
open.  
Fully open hot and cold faucets.  
Water is being used elsewhere in the house.  
Water pressure must be at least 30 psi  
(260 kPa).  
Avoid running water elsewhere while washer is lling.  
Water inlet hoses are kinked.  
Straighten hoses.  
Warm or hot water is not  
hot enough.  
Hot water heater is set too low or is a  
distance from washer.  
Measure hot water temperature at nearby faucet with candy or meat  
thermometer. Water temperature should be at least 120°F (49°C).  
Adjust water heater as necessary.  
Hot water is being used elsewhere in the  
house.  
Avoid using hot water elsewhere before or during washer use.  
There may not be enough hot water available for proper cleaning. If  
problem persists, your hot water system may be unable to support  
more than 1 use at a time.  
Water in washer does not  
drain or drains slowly.  
Drain hose is kinked or clogged.  
Clean and straighten the drain hose.  
Drain hose standpipe is too tall. Maximum  
standpipe height is 8’ (2.4 m).  
Reduce standpipe height to less than 8’ (2.4 m). See INSTALLATION  
INSTRUCTIONS.  
House drain pipes are clogged.  
Unclog drain pipes. Contact plumber if necessary.  
Water leaks.  
Oversudsing.  
Fill hose connection is loose at faucet or  
washer.  
Check and tighten hose connections. Ensure rubber sealing washers  
are installed.  
Wrong detergent.  
Run rinse cycle. Use a low-sudsing, high efciency detergent.  
Too much detergent.  
Run rinse cycle. Use less detergent in future loads.  
Incorrect wash and rinse  
temperatures.  
Hot and cold water hoses are connected to  
wrong supply faucets.  
Connect hot water hose to hot water faucet and cold water hose to  
cold water faucet.  
Water is entering washer  
but tub does not ll.  
Drain hose standpipe is too low. Standpipe  
must be a minimum of 23.6” (60 cm) high to TION INSTRUCTIONS.  
prevent siphoning.  
Increase standpipe height to at least 23.6” (60 cm). See INSTALLA-  
24  
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MAJOR APPLIANCE WARRANTY INFORMATION  
For the applicable warranty period as set forth below, as measured from your original date of purchase, Electrolux will repair or  
replace any parts of this appliance that prove to be defective in materials or workmanship when such appliance is installed, used  
and maintained in accordance with the provided instructions.  
Warranty Periods:  
• All parts — One year including labor  
• Wash tub — Functional life of the product (excluding labor)  
• Wash tub drive motor, non-cosmetic defects — Ten years (excluding labor)  
Exclusions  
This warranty does not cover the following:  
1. Products with original serial numbers that have been removed, altered or cannot be readily determined.  
2. Product that has been transferred from its original owner to another party or removed outside the USA or Canada.  
3. Rust on the interior or exterior of the unit.  
4. Products purchased “as-is” are not covered by this warranty.  
5. Food loss due to any refrigerator or freezer failures.  
6. Products used in a commercial setting.  
7. Service calls which do not involve malfunction or defects in materials or workmanship, or for appliances not in ordinary  
household use or used other than in accordance with the provided instructions.  
8. Service calls to correct the installation of your appliance or to instruct you how to use your appliance.  
9. Expenses for making the appliance accessible for servicing, such as removal of trim, cupboards, shelves, etc., which are not a  
part of the appliance when it is shipped from the factory.  
10. Service calls to repair or replace appliance light bulbs, air lters, water lters, other consumables, or knobs, handles, or other  
cosmetic parts.  
11. Surcharges including, but not limited to, any after hour, weekend, or holiday service calls, tolls, ferry trip charges, or mileage  
expense for service calls to remote areas, including the state of Alaska.  
12. Damages to the nish of appliance or home incurred during installation, including but not limited to oors, cabinets, walls, etc.  
13. Damages caused by: services performed by unauthorized service companies; use of parts other than genuine Electrolux  
parts or parts obtained from persons other than authorized service companies; or external causes such as abuse, misuse,  
inadequate power supply, accidents, res, or acts of God.  
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES  
CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT  
AS PROVIDED HEREIN. CLAIMS BASED ON IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR  
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW, BUT  
NOT LESS THAN ONE YEAR. ELECTROLUX SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS  
PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED WARRANTY OR  
ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL  
OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THESE LIMITATIONS OR  
EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE  
OTHER RIGHTS THAT VARY FROM STATE TO STATE.  
IF YOU NEED SERVICE  
Keep your receipt, delivery slip, or some other appropriate payment record to establish the warranty period should service be  
required. If service is performed, it is in your best interest to obtain and keep all receipts. Service under this warranty must be  
obtained by contacting Electrolux at the addresses or phone numbers below.  
This warranty only applies in the USA and Canada. In the USA, your appliance is warranted by Electrolux Major Appliances North  
America, a division of Electrolux Home Products, Inc. In Canada, your appliance is warranted by Electrolux Canada Corp. Electrolux  
authorizes no person to change or add to any obligations under this warranty. Obligations for service and parts under this warranty  
must be performed by Electrolux or an authorized service company. Product features or specications as described or illustrated are  
subject to change without notice.  
USA  
Canada  
1.800.265.8352  
Electrolux Canada Corp.  
5855 Terry Fox Way  
Mississauga, Ontario, Canada  
L5V 3E4  
1.800.944.9044  
Electrolux Major Appliances  
10200 David Taylor Drive  
Charlotte, NC 28262  
25  
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NOTES  
26  
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