Freedom9 Switch IP 800 User Manual
freeView IP 800  
Eight Port KVM over IP SWITCH  
USER’S MANUAL  
Rev 1.2  
P/N: KVM-08IA  
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freeView IP 800 User’s Manual  
TABLE OF CONTENTS  
QUICK INSTALLATION GUIDE...........................................................................................................6  
1
1.1  
1.2  
1.3  
1.4  
1.5  
1.6  
INTRODUCTION...............................................................................................................................6  
HARDWARE INSTALLATION...............................................................................................................6  
VIDEO MODES ...............................................................................................................................6  
INITIAL IP CONFIGURATION..............................................................................................................6  
WEB INTERFACE ............................................................................................................................7  
REMOTE CONSOLE.........................................................................................................................8  
2
INTRODUCTION..................................................................................................................................9  
2.1  
WHEN THE SERVER IS OPERATIONAL..............................................................................................9  
WHEN THE SERVER IS NON-OPERATIONAL......................................................................................9  
FEATURES ...................................................................................................................................10  
PACKAGE CONTENTS.................................................................................................................... 11  
TECHNICAL SPECIFICATIONS .........................................................................................................12  
SYSTEM REQUIREMENTS..............................................................................................................13  
CABLE DIAGRAMS ........................................................................................................................13  
PRODUCT DETAILS .......................................................................................................................14  
2.2  
2.3  
2.4  
2.5  
2.6  
2.7  
2.8  
3
4
HARDWARE INSTALLATION ...........................................................................................................15  
3.1  
3.2  
OPERATION OVERVIEW.................................................................................................................15  
CONNECTING THE FREEVIEW IP 800 TO THE HOST SYSTEM..........................................................15  
CONFIGURATION .............................................................................................................................19  
4.1  
INITIAL CONFIGURATION................................................................................................................19  
INITIAL CONFIGURATION VIA DHCP SERVER..................................................................................19  
FREEVIEW IP 800 SETUP PROGRAM .............................................................................................19  
INITIAL CONFIGURATION VIA SERIAL CONSOLE...............................................................................20  
KEYBOARD, MOUSE AND VIDEO CONFIGURATION ..........................................................................21  
4.2  
4.3  
4.4  
4.5  
5
USAGE...............................................................................................................................................25  
5.1  
PREREQUISITES ...........................................................................................................................25  
HTTP/HTTPS.............................................................................................................................25  
TELNET .......................................................................................................................................25  
USING THE FREEVIEW IP 800 AS A KVM SWITCH ...........................................................................26  
DAISY CHAIN CONNECTION DIAGRAM............................................................................................29  
HOT PLUG ...................................................................................................................................30  
ON SCREEN DISPLAY OPERATION.................................................................................................31  
LOGGING IN AND LOGGING OUT....................................................................................................33  
5.2  
5.3  
5.4  
5.5  
5.6  
5.7  
5.8  
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freeView IP 800 User’s Manual  
5.9  
THE REMOTE CONSOLE................................................................................................................35  
MAIN WINDOW .............................................................................................................................36  
5.10  
6
MENU OPTIONS................................................................................................................................45  
6.1  
REMOTE CONTROL.......................................................................................................................45  
USER MANAGEMENT ....................................................................................................................46  
KVM SETTINGS ...........................................................................................................................48  
DEVICE SETTINGS........................................................................................................................54  
MAINTENANCE .............................................................................................................................65  
6.2  
6.3  
6.4  
6.5  
7
TROUBLESHOOTING.......................................................................................................................71  
7.1 CERTIFICATES..............................................................................................................................73  
A. PIN ASSIGNMENTS ..........................................................................................................................74  
B. KEY CODES ......................................................................................................................................75  
C. VIDEO MODES ..................................................................................................................................77  
D. RACK MOUNT KIT INSTALLATION DIAGRAM...............................................................................77  
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LIST OF FIGURES  
Figure 1-1: KVM Setup Program...................................................................................................................7  
Figure 1-2: Remote Console.........................................................................................................................8  
Figure 3-1: freeView IP 800 Usage Scenario..............................................................................................15  
Figure 4-1: freeView IP 800 Setup Tool ......................................................................................................20  
Figure 5-1: Encryption Key Length in Internet Explorer..............................................................................26  
Figure 5-2: Login Screen.............................................................................................................................34  
Figure 5-3: Main Page.................................................................................................................................35  
Figure 5-4: Remote Console.......................................................................................................................36  
Figure 5-5: Remote Console Control Bar....................................................................................................37  
Figure 5-6: Remote Console Options Menu ...............................................................................................38  
Figure 5-7: Remote Console Exclusive Mode.............................................................................................38  
Figure 5-8: Remote Console Options Menu – Scaling ...............................................................................39  
Figure 5-9: Remote Console Options Menu – Local Cursor.......................................................................40  
Figure 5-10: Video Settings Panel ..............................................................................................................41  
Figure 5-11: Soft Keyboard .........................................................................................................................42  
Figure 5-12: Soft Keyboard Mapping..........................................................................................................42  
Figure 5-13: Remote Console Confirmation Dialog....................................................................................43  
Figure 5-14: Encoding.................................................................................................................................43  
Figure 5-15: Status Line..............................................................................................................................44  
Figure 5-16: Bandwidth Usage....................................................................................................................44  
Figure 6-1: KVM Console............................................................................................................................45  
Figure 6-2: Telnet Console..........................................................................................................................45  
Figure 6-3: Set Password............................................................................................................................47  
Figure 6-4: Set User....................................................................................................................................48  
Figure 6-5: User Console Settings (Part 1).................................................................................................49  
Figure 6-6: User Console Settings (Part 2).................................................................................................50  
Figure 6-7: Keyboard and Mouse Settings .................................................................................................52  
Figure 6-8: Video Settings...........................................................................................................................53  
Figure 6-9: Network Settings.......................................................................................................................54  
Figure 6-10: Dynamic DNS .........................................................................................................................55  
Figure 6-11: Dynamic DNS Scenario..........................................................................................................56  
Figure 6-12: Device Security.......................................................................................................................57  
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Figure 6-13: Certificate Settings .................................................................................................................58  
Figure 6-14: SSL Certificate Upload ...........................................................................................................59  
Figure 6-15: Serial Port...............................................................................................................................60  
Figure 6-16: Date and Time ........................................................................................................................62  
Figure 6-17: Event Log................................................................................................................................63  
Figure 6-18: Device Information..................................................................................................................65  
Figure 6-19: Connected Users....................................................................................................................65  
Figure 6-20: Event Log List.........................................................................................................................67  
Figure 6-21: Update Firmware....................................................................................................................68  
Figure 6-22: Unit Reset...............................................................................................................................69  
Figure B-1: English (US) Keyboard Layout.................................................................................................76  
Figure D-1: Rack Mount Installation Diagram.............................................................................................77  
4
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LIST OF TABLES  
Table 1-1: Default Network Settings..............................................................................................................6  
Table 2-1: Host System Failures and Detection Methods...........................................................................10  
Table 4-1: Initial Network Configuration ......................................................................................................19  
Table 4-2: Serial Line Settings ....................................................................................................................21  
Table 5-1: Daisy Chain Connection.............................................................................................................30  
Table 5-2: Default User Settings .................................................................................................................34  
Table 5-3: Web Interface Icons ...................................................................................................................35  
Table 6-1: Telnet Commands ......................................................................................................................46  
Table B-1: Key Names ................................................................................................................................76  
Table C-1: Supported Video Modes............................................................................................................77  
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freeView IP 800 User’s Manual  
1 Quick Installation Guide  
1.1 Introduction  
The freeView IP 800 redirects local keyboard, mouse and video data to a remote administration  
console. All data is transmitted via IP. The freeView IP 800 can also be used in a multi  
administrator and multi server environment. Also, the freeView IP 800 is a KVM switch which can  
be used with a local console.  
1.2 Hardware Installation  
In order to connect to the freeView IP 800, perform the following steps:  
1. Connect the power supply to the freeView IP 800.  
2. Connect the monitor to the freeView IP 800.  
3. Connect the keyboard to the freeView IP 800.  
4. Connect the mouse to the freeView IP 800.  
5. Plug the HDDB-15 pin connector of a 3-in-one KVM cable into Port 1 on the rear of the  
freeView IP 800 unit. Then connect the HDDB-15 pin male type for PC video, the purple  
Mini-Din 6 pin female type for the keyboard and the green Mini-Din 6 pin female type for a  
mouse into the respective ports on the computer.  
6. Repeat step 5 for each PC being connected to the freeView IP 800.  
7. Connect the Ethernet cable and/or analog modem, depending on how you want to access  
freeView IP 800.  
1.3 Video Modes  
The freeView IP 800 supports many common video modes. Please refer to Appendix C for a list  
of all supported video modes.  
1.4 Initial IP Configuration  
By default, the freeView IP 800 uses the network parameters shown in Table 1-1.  
Parameter  
Value  
IP auto configuration DHCP  
IP-Address  
None  
Net-mask  
255.255.255.0  
None  
Default-Gateway  
Table 1-1: Default Network Settings  
If these network parameters do not match the network configuration, the device's network  
settings can be configured using the program KVMSetup.exe located on the installation CD after  
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freeView IP 800 User’s Manual  
the unit has been connected to the network and powered on.  
To change the network settings of the device:  
1. Open Windows Explorer and browse to the CD drive.  
2. Double-click the file KVMSetup.exe.  
3. A screen similar to Figure 1-1 will be displayed.  
Figure 1-1: KVM Setup Program  
4. Select the unit’s MAC address from the drop-down list under “Device MAC address”.  
5. Enter the desired IP address for the device under “Network Configuration”.  
6. Enter the user name and password under “Authentication”. The default user name is  
“super” and the default password is “pass”.  
7. Click “Setup Device”.  
1.5 Web Interface  
The freeView IP 800 may be accessed using a standard JAVA enabled web browser. You may  
use the HTTP protocol or a secure encrypted connection via HTTPS. Enter the configured IP  
address of the IP-KVM switch into your web browser.  
The default user name and password to log into the device are shown below.  
User name  
Password  
super  
pass  
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It is recommended that the default password be changed immediately to prevent unauthorized  
access to the device.  
1.6 Remote Console  
The Remote Console is the redirected screen, keyboard and mouse of the remote host system to  
which the freeView IP 800 is connected. The web browser which is used to access the unit has to  
have Java Runtime Environment version 1.1 or higher installed. However, it is strongly  
recommended that the Sun JVM 1.4 is installed. The Remote Console will behave exactly the  
same way as if you were sitting directly in front of the screen of your remote system. That means  
that both the keyboard and mouse can be used in the usual way. Open the console by selecting  
the preview picture on the main site of the HTML front end. Figure 1-2 shows the top of the  
Remote Console.  
Figure 1-2: Remote Console  
Once connected, the following can be performed to improve the user experience:  
Auto Adjust button  
If the video displayed is distorted, click this button and the device will automatically adjust its  
display to improve the quality.  
Sync Mouse button  
Choose this option in order to synchronize the local with the remote mouse cursor. This is  
especially necessary when using accelerated mouse settings on the host system. In general  
there is no need to change mouse settings on the host.  
Video Settings in Options Menu  
This opens a new window with elements to control the PS/2 IP-KVM switch Video Settings. You  
can change some values, for instance the brightness and contrast of the picture displayed, which  
may improve the video quality. It is also possible to revert to the default settings for all video  
modes or only the current one.  
Note: After starting up, if the local mouse pointer is not synchronized with the remote mouse  
pointer, press the Auto Adjust Button once.  
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freeView IP 800 User’s Manual  
2 Introduction  
Thank you for purchasing the freeView IP 800. The freeView IP 800 saves money, time, space,  
equipment and power. The freeView IP 800 defines a new class of remote KVM access devices;  
it combines digital remote KVM access via IP networks with comprehensive and integrated  
system management.  
The device provides convenient, remote KVM access and control via LAN or Internet. It captures,  
digitizes, and compresses the video signal and transmits it and keyboard and mouse signals to  
and from a remote computer. The freeView IP 800 provides a non-intrusive solution for remote  
access and control. Remote access and control software runs on the embedded processor only  
and not on the mission-critical servers, so that there is no impact on server or network  
performance.  
Furthermore, the freeView IP 800 offers additional remote power management when used with  
an optional IP Power device.  
The device supports consoles consisting of a PS/2 keyboard and mouse and HDDB 15 video  
output and will automatically detect the current video mode of the console. The freeView IP 800  
will accept video streams up to 110 MHz. This results in a screen resolution of 1280x1024 pixels  
with a frame rate of 60 Hz.  
2.1 When The Server Is Operational  
The freeView IP 800 gives you full control over the remote server. The Management Console  
allows you to access the remote server’s graphics, keyboard and mouse and the ability to send  
special commands to the server. You can also perform periodic maintenance on the server.  
Using the Remote Console, you can do the following:  
A. Reboot the system.  
B. Monitor the boot process.  
C. Boot to a different operating system on dual-boot machines.  
D. Boot up in Windows Safe Mode.  
E. Boot the system from a separate partition to load diagnostic environment.  
F. Run special diagnostic programs.  
2.2 When The Server Is Non-Operational  
Using the freeView IP 800, the system administrator can discover problems with the server;  
though fixing hardware problems is not possible through a remote management device.  
Nevertheless, the device gives the administrator valuable information about the type of hardware  
failure. Serious hardware failures can be categorized into five different categories, with the  
percentage chance of failure listed below:  
A. Hard disk failure 50%  
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B. Power cable detached, power supply failure 28%  
C. CPU, Controller, main board failure 10%  
D. CPU fan failure 8%  
E. RAM failure 4%  
Using the freeView IP 800, administrators can determine which kind of hardware failure has  
occurred (See table 2-1).  
Type of Failure  
Detected By  
Hard disk failure  
Console screen, CMOS set-up information  
Power cable detached, power supply failure Server remains in power off state after power on  
command has been given.  
CPU Controller, main board failure.  
CPU fan failure  
Power supply is on, but there is no video output.  
Server specific management software  
Boot-sequence on boot console  
RAM failure  
Table 2-1: Host System Failures and Detection Methods  
2.3 Features  
•
•
•
Remote mass storage control 8 port KVM over IP switch is has a 19” rack mount size design  
Supports DOS, Win3.X, Win95/98/98SE/2000/ME/XP, WinNT, Netware, Unix, Linux  
Supports iMAC, Power MAC and Sun Microsystems with USB port (Requires the use of a  
USB-PS/2 adapter)  
•
Hot Plug - Add PCs or Remove Connected PCs for Maintenance without Powering down the  
KVM switch or PCs.  
•
•
High Video Quality – Resolution Up To 1920X1440 (local side), 1280 X1024 (remote side)  
No Software Required - easy PC selection via On Screen Display Menu (OSD), Push Buttons,  
Hot Keys  
•
•
At local console side - Support eight characters password protection and search PC server  
name  
At Remove console side – Use SSL protocol for any encrypted network traffic between itself  
and a connected client.  
•
•
•
•
Keyboard status restored when switching PCs  
LED Display for easy status monitoring  
Buzzer sound for switching port confirmation  
Built-in daisy chain port  
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•
•
•
Daisy chain bank is automatically detected, no need for a DIP switch  
Manage servers around the world  
KVM (keyboard, video, mouse) access over IP and analog telephone line (external modem  
required)  
•
•
•
•
•
BIOS level access  
No impact on server or network performance  
Automatically senses video resolution for best possible screen capture  
High-performance mouse tracking and synchronization  
SSL encryption  
2.4 Package Contents  
freeView IP 800  
1 PC  
1 PC  
1 PC  
1 PC  
1 SET  
1 PC  
1 PC  
1 PC  
Quick Install Guide  
Installation software and User Manual on CD-ROM  
AC to DC Power Adapter  
Rack mount Kit  
Null modem cable  
USB A to B 6 feet cable  
3-in-1 3 feet KVM cable  
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freeView IP 800 User’s Manual  
2.5 Technical Specifications  
Model No.  
freeView IP 800 switch  
PC Port  
8
Console Port  
1
PC Port Connector  
(All Female Types)  
Console Port Connector  
(All Female Types)  
VGA HDDB 15-pin(shared with PS/2 keyboard and Mouse)  
Local Console: PS/2 Keyboard Mini Din 6 pin  
PS/2 Mouse Mini Din 6 pin  
VGA HDDB 15pin  
Remote Console: RJ-45 8P8C  
Daisy Chain Port Connector  
(All Female Types)  
PS/2 Keyboard mini Din 6 pin  
PS/2 Mouse Mini Din 6 pin  
VGA HDDB 15pin  
Serial Port (DB9 pin Male)  
LAN port (RJ-45 8P8C)  
1
10BASE-T Ethernet uses Category 3/4/5/5E/6 UTP  
100BASE-T Ethernet uses Category 5/5E/6 UTP  
Reset button  
1
PC selection  
On Screen Display Menu, Hot Key, Push Button  
PC Port LED  
8
Bank 7 segment LED  
On Screen Display Control  
Scan Intervals  
1
Yes  
5~99 Sec.  
Keyboard Emulation  
Mouse Emulation  
VGA Resolution  
PS/2  
PS/2  
Local Console: 1920X1440  
Remote Console: 1280 X1024  
8 levels  
Daisy Chain MAX Level  
MAX PC Connection  
Housing  
120  
Metal  
Power Adapter  
Operation Temperature  
Storage Temperature  
Humidity  
DC 5V, 2.5A  
0 ~ 50°C  
-20 ~ 60°C  
0~80%, Non-Condensing  
19” Rack Mount / 1RU  
2.0kg  
Size  
Weight (kg)  
Dimensions (cm)  
41(L) X 16.4(W) X 4.6(H)  
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2.6 System Requirements  
Model No.  
freeView IP 800 switch  
Local console side  
One VGA Monitor  
One Keyboard  
One Mouse  
Network side  
10/100Mbps Ethernet  
or Modem  
Remote Console side One computer  
Computer side  
8 PCs with 8 3-in-one cables (One HDDB 15-pin male to one HDDB  
15-pin and two Mini Din 6-pin PS/2 cables)  
2.7 Cable Diagrams  
PS/2 Cable:  
Mini Din 6 pin Male to Male  
VGA Cable:  
HDB15 pin Male to Male  
AT to PS/2 keyboard adapter: (Optional)  
Din 5 pin Male to Mini Din 6 pin Female  
PS/2 to DB9 adapter (Optional)  
Mini Din 6 pin Female to DB 9 pin Female  
CAT5/5E/6 Straight Through UTP/STP Cable:  
8P8C  
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freeView IP 800 User’s Manual  
2.8 Product Details  
8 port Rack Mount PS/2 IP-KVM switch:  
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freeView IP 800 User’s Manual  
3 Hardware Installation  
3.1 Operation Overview  
Figure 3-1 shows an example of how to connect the freeView IP 800 KVM switch to its host, to  
peripheral devices, to the power source and to the local area network.  
Administrator  
IP Network  
freeView IP 800  
Administrator  
8 Servers  
Figure 3-1: freeView IP 800 Usage Scenario  
The unit redirects local keyboard, mouse, and video data to a remote administration console. All  
data is transmitted via IP.  
The unit can also be used in a multi administrator and multi server environment.  
3.2 Connecting The freeView IP 800 To The Host System  
Before installation, make sure all peripherals and computers have been turned off. This example  
of installation is based on the freeView IP 800. In order to connect the unit to the host system,  
please perform the following steps:  
Step 1  
Attach the power supply to the KVM unit and plug the other end into an electrical receptacle.  
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