Fisher Paykel Washer GW712 User Manual

&
GW712, GW612, GW512, MW612, MW512  
Clothes Washer  
Installation instructions and  
User guide NZ, AU & PAC  
New Zealand  
Australia  
USA  
Canada  
Europe  
Asia  
Pacific  
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Contents  
Installation Instructions  
4
Getting Started  
Before You do Your First Wash  
Using Your Excellence Washer  
Using Your Pride Washer  
7
8
10  
Lidlock  
12  
Wash Cycles and Options  
Wash Cycles and Options  
Wash Options and Advancing the Cycle  
Water Levels  
Saving Water – Eco, Water Saver  
Soak, Spin Hold, Delay Start  
Washing Bulky Items, Washing Woollens  
Favourite Cycle  
13  
14  
15  
16  
17  
18  
19  
20  
Customising the Wash Cycle  
Before You Wash  
Sorting, Loading  
Detergent  
21  
22  
23  
Fabric Softener, Scrud  
Changing Pre-set Options  
Option Adjustment Mode  
24  
26  
27  
27  
28  
Wash Temperatures, Rinse Options  
Controlled Cold, End of Cycle Beeps, Water Saver  
Auto Water Fill Level  
Out of Balance Recovery Routine  
Machine Information  
Specifications  
28  
29  
30  
30  
30  
31  
Cleaning Your Smart Drive®  
Products That Might Damage Your Smart Drive®  
Smart Drive® Sounds and Beeps, Automatic Lint System  
Water Consumption  
Saving Water  
Problem Solving  
If Your Smart Drive® Beeps for Help  
Operating Problems  
Wash Problems  
33  
35  
36  
Customer Care  
37  
38  
Manufacturers Warranty  
Please Note:  
All diagrams feature the EXCELLENCE button shape unless otherwise stated.  
The use of the button is the same for all Smart Drive® models.  
3
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Installation Instructions  
Unpacking  
To ensure the best performance from your new  
Smart Drive® please follow the instructions below.  
Removing the Packaging  
1
2
Remove the outer packaging.  
Tilt the machine backwards and walk it off the bottom  
packer one foot at a time.  
3
Remove the bottom packer from under the machine by  
pulling it out the front.  
4
5
6
Lift the lid and remove the bowl packer from the bowl.  
Remove the hoses and accessories.  
Keep the bottom packer and bowl packer in case they  
are required for future transit.  
Please ensure that the bottom packer has been removed before operating your machine.  
In your autowasher you will find:  
4 rubber inserts for the levelling feet (joined together).  
1 hose guide.  
2 inlet hoses.  
Drain Hose  
1
2
Carefully pull the drain hose out from the  
back of the machine by pulling the exposed  
part of the hose downward and outward.  
To guide the drain hose over the tub or  
standpipe the hose guide MUST be fitted to  
the drain hose.  
Pull hose  
through guide  
(20mm)  
To prevent syphoning:  
maximum  
The drain hose should not extend more than  
20mm from the end of the guide.  
The height of the standpipe or tub should  
be between 8501200mm.  
The drain hose can be trimmed to length.  
Place the drain hose in the tub or standpipe.  
Flex hose  
guide apart  
3
4
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Installation Instructions  
Inlet Hoses  
1
2
Connect the straight ends of the inlet hoses to the taps. There are  
washers fitted in both ends.  
Connect the elbow ends of the inlet hoses to the machine inlet  
valves. Inlet valves are marked on the back of the machine  
H=Hot  
Cold supply only:  
C=Cold.  
Tap end  
Machine end  
If you only have a cold water supply, an inlet valve cap (blanking cap) MUST be connected to the  
hot inlet valve. The cap prevents water leaking out of the hot valve. The cap is available from your  
Fisher & Paykel Dealer or Authorised Service Centre, Part No. 388491. This appliance incorporates  
backflow protection complying with AS3500.1. No further backflow protection is required for  
connection to the water supply.  
Levelling  
It is IMPORTANT to level the machine to ensure even spin  
performance.  
1
2
3
Separate the 4 rubber foot inserts from the moulding and  
fit into the feet on the base of the machine.  
Adjustable feet  
Move the machine to its final position. (We suggest a  
minimum clearance of 20mm each side).  
Rubber insert  
Adjust the feet so the machine is level and cannot rock.  
To check if your machine is level:  
Look down on the wash bowl and make sure it sits slightly forward of centre (see Diagram 1).  
Close the lid. Visually check that the lid fits evenly on both sides. If it does not look like the  
diagram in the middle, adjust one of the front feet slightly until it matches. The diagram on the  
top and bottom are not correct (see Diagram 2).  
Lid Alignment  
Lid  
Wind left foot down  
(out) to correct  
Topdeck  
Correct  
Lid  
Lid  
Topdeck  
Topdeck  
Wind right foot down  
(out) to correct  
Incorrect  
To check levelling look  
down on the wash bowl  
Diagram 1  
Diagram 2  
4
5
Turn on the water and check all hose connections for leaks. Make sure there are no kinks in the hoses.  
Uncoil power cord and plug into wall socket.  
5
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Installation Instructions  
Water Supply  
For best operating conditions your hot water  
should be approximately 65˚C. Your cold water  
should not exceed 35˚C or your hot water exceed  
75˚C. Temperatures above these may cause the  
machine to fault or cause damage to the machine.  
Hot ‘N’ Safe Valves Available Are:  
RMC TVA 50HF  
RMC TVA 75HFS  
Adjustable between 35˚C – 55˚C  
If you have an uncontrolled water heating source  
(eg a wet back or solar heating system) you should  
fit a Safe Valve. This will ensure the hot water  
temperature remains within safe limits.  
RMC TVA 50HP  
For instantaneous gas hot water supply  
Inlet water pressure: Max.1MPa (150 psi) Min. 34Pa (5 psi)  
Inlet water flow rate: Min. 3 litres/min  
Minimum height of taps to clear the top of the machine is 1150mm.  
Draining  
Regularly check that your standpipe or tub is free from lint or other obstructions, which may  
affect how your machine works or may cause flooding.  
In multi-storey apartments or any upper floor, the machine should be installed on a drained floor.  
Draining must comply with local by-laws.  
Autowasher Safety  
This autowasher is not intended for use by young children or infirm persons without supervision.  
Your Smart Drive® can now be opened while it is filling and agitating, supervise young children  
to ensure they do not play with it.  
CAUTION!  
If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet  
box), ensure that it is positioned so that it does not come into contact with water or moisture.  
Accessories and Spare Parts  
Available from your Fisher & Paykel Dealer or Authorised Service Centre.  
Inlet Valve Cap  
Part No. 388491  
Part No. 422680  
Part No. 426123  
Part No. 425627p  
Hose Inlet Long (2m)  
Hose Inlet Large Bore  
Drain Hose Extension  
Power Cord  
If the Power Cord of your autowasher is damaged it must be  
replaced by a Fisher & Paykel Authorised Service Centre, as it is not a  
standard power cord.  
6
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Thank you for buying a Fisher & Paykel Smart Drive® washing machine. We are very proud of this  
washer and trust it will serve you well for many years.  
At Fisher & Paykel we aim to provide innovative products that are simple to use, ergonomic and  
energy efficient. Thousands of tonnes of washing and 70 years of laundry experience have been  
programmed into your washing machine to help give you the best possible performance.  
We hope you enjoy your new washing machine,  
we have certainly enjoyed designing it.  
Before You Do Your First Wash  
You owe it to yourself and your Smart Drive® to have it installed correctly by an authorised  
service agent.  
Before you start, it is a good idea to go through the following checklist:  
Has the basepacker been removed?  
1
2
Is the hot hose connected to the hot valve marked ‘H’? Is the cold hose connected to the cold  
valve marked ‘C’?  
3
4
Is the drain hose threaded through the ‘U bend‘ (with no more than 20mm extended) and on to  
your standpipe?  
Are the rubber inserts secured into the feet on the base of your machine and is the machine  
levelled?  
Refer to Installation Instructions, page 4.  
If you have bought a Pride model it is a good idea to check the warm fill temperature. (Refer to  
page 26).  
7
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Using Your Excellence Washer  
Remove fabric softener dispenser.  
Place the load evenly around the agitator. (Refer to Sorting and Loading pages 21).  
A. Detergent  
Follow the instructions on the detergent package.  
Use the mark on the agitator, nearest to the top of  
the clothes, as a guide to the correct amount of  
detergent to use.  
Pour the detergent down the centre of the  
agitator stem.  
Replace the fabric softener dispenser (this stops  
small articles falling down the centre of the  
agitator). (Refer to Detergent page 22).  
GW712, GW612, GW512  
C
D
B. Fabric Softener  
If you wish to use fabric softener, place it in the  
dispenser on the top of the agitator.  
Fabric Softener must not be used if you have  
selected the Water Saver or Eco option.  
(Refer to Fabric Softener page 23).  
8
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C. Power  
Press POWER to turn the machine on.  
D. Wash Cycle  
Press the desired wash cycle button.  
E. Wash Options  
Select the WASH TEMPERATURE and other wash options. (Refer to pages 1317).  
F
E
F. Start  
Press START/PAUSE to start the machine.  
If you wish to stop your  
Press START/PAUSE.  
If it is during spray rinse or spin there is a slight delay while the bowl is coasted to a stop and the  
lid is unlocked.  
For best fabric and colour care remove your clothes as soon as the cycle has finished.  
9
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Using Your Pride Washer  
Remove fabric softener dispenser.  
Place the load evenly around the agitator. (Refer to Sorting and Loading pages 21).  
A. Detergent  
Follow the instructions on the detergent package.  
Use the mark on the agitator, nearest to the top of  
the clothes, as a guide to the correct amount of  
detergent to use.  
Pour the detergent down the centre of the agitator  
stem.  
Replace the fabric softener dispenser (this stops small  
articles falling down the centre of the agitator). (Refer  
to Detergent page 22).  
MW612, MW512  
C
D
B. Fabric Softener  
If you wish to use fabric softener, place it in the  
dispenser on the top of the agitator.  
Fabric Softener must not be used if you have  
selected the Eco option.  
(Refer to Fabric Softener page 23).  
10  
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C. Power  
Press POWER to turn the machine on.  
D. Wash Cycle  
Select the cycle you want by pressing the  
Cycle Button located below the Regular  
option. Scroll through the cycles until the  
one you want is lit.  
E. Wash Options  
Select the WASH TEMPERATURE and other  
wash options. (Refer to pages 1317).  
F
E
F. Start  
Press START/PAUSE to start the machine.  
If you wish to stop your  
Press START/PAUSE.  
If it is during spray rinse or spin there is a slight delay while the bowl is coasted to a stop and the  
lid is unlocked.  
For best fabric and colour care remove your clothes as soon as the cycle has finished.  
11  
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Lidlock  
Your Smart Drive® has a lidlock, which locks when your  
machine is spinning. This ensures the lid cannot be  
opened during hazardous parts of the cycle, providing  
added safety for you and your family.  
The lidlock light (above the START/PAUSE button) comes  
on when the lid is locked to tell you when you cannot  
open the lid. In short it means you can open the lid  
while your Smart Drive® is filling, agitating, and draining,  
but not while it is spinning.  
When the Lidlock light is on, the lid is locked.  
When the Lidlock light is off, the lid is not locked and the lid can be opened.  
If the Lidlock light is flashing the Lidlock is in process of locking or unlocking, (i.e. while the  
machine coasts down or START/PAUSE has been pressed). During this stage the lid still cannot  
be lifted.  
If the lid is left open, the machine will be unable to lock and the cycle will be halted.  
The machine will play a tune and the lidlock light will flash until the lid is closed and  
START/PAUSE is pressed.  
The lidlock remains unlocked for the majority of the cycle allowing you to add clothes, dissolve  
detergent or to add fabric softener (if you do not want to use the Automatic Fabric Softener  
Dispenser).  
The chart below shows the stages when the lid is locked.  
Fill  
Unlocked  
Unlocked  
Locked  
Agitate  
Spray Rinse  
Deep Rinse  
Spin  
Unlocked  
Locked  
Keep children away from the machine, especially when you are using hot water, as the lid can be  
opened during fill and agitate.  
DO NOT put anything down the slot in the top deck of your machine.  
DO NOT try to disable the lidlock.  
12  
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Wash Cycles and Options  
Default Settings  
Permanent  
Press  
Regular  
Heavy Duty  
Delicate  
Wool  
12 min  
Regular  
15 min  
Heavy Duty  
Warm  
6 min  
Delicate  
9 min  
Regular  
6 min  
Delicate  
Wash Time  
Wash Action  
Warm-cold  
Warm-cold  
Warm-cold  
Warm-cold  
Wash Temp  
Spray rinse  
+ cold  
deep rinse  
Spray rinse  
+ cold  
deep rinse  
2 cold  
deep  
rinses  
2 cold  
deep  
rinses  
Spray rinse  
+ warm-cold  
deep rinse  
Rinse  
Fast  
Fast  
Slow  
Slow  
Medium  
6 min  
Spin Speed  
Spin Time  
Cycle Times*  
Large  
6 min  
6 min  
4 min  
2 min  
45  
42  
41  
48  
45  
44  
42  
37  
35  
43  
38  
36  
37  
35  
33  
Medium  
Compact  
*Approximate times (minutes) for a high water level load on EXCELLENCE models.  
Cycle times are dependent on your household water pressure.  
Warm on PRIDE models.  
Model Variations  
EXCELLENCE models – Fully featured, with all 5 wash cycles and a favourite cycle.  
PRIDE models – Regular, Heavy Duty, Delicate and Wool cycles.  
Regular cycle (with the Eco option) has been designed for normally soiled, everyday washing  
eg sheets, towels, T-shirts.  
Heavy Duty cycle is for heavily soiled durable garments eg overalls, jeans, tea towels.  
Delicate cycle uses a slow, gentle agitation designed to care for your most delicate garments  
eg lingerie, blouses.  
Permanent Press cycle is for garments that crease easily eg business shirts.  
Wool cycle is for machine washable woollens.  
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Wash Options and Advancing the Cycle  
To Select the Wash Options  
Model  
1
2
3
Select the wash cycle, temperature, water level and  
spin speed. (Refer to Page 9).  
Press the OPTIONS button if you want to choose  
Eco, Soak or Water Saver. (Refer to pages 16 and 17).  
Press START/PAUSE.  
Model  
1
2
3
Select the wash cycle, temperature, water level and  
spin speed. (Refer to Page 11).  
If you wish to save water press the Eco button.  
(Refer to page 16).  
Press START/PAUSE.  
The Wash Progress Lights  
The Wash Progress lights show all the tasks your Smart Drive® will do during the wash cycle. As  
each task is completed a light goes out, so you can tell at a glance how far the cycle has to go.  
To Advance the Wash Cycle  
1
2
Press POWER.  
Press the button with the ‘two arrows’ repeatedly  
to advance the cycle, to the desired position.  
3
Press START/PAUSE.  
Note:  
Each wash progress light equals 3 minutes of agitation. The Eco option wash progress lights may  
in some cases wash for longer. This is dependent on the water level.  
Clothes Care Safeguards  
To avoid accidentally damaging your clothes there are a few options that your Smart Drive® will not  
accept. For example, you cannot select a hot wash on Delicate, Permanent Press or Wool cycles, or  
choose the Eco option on anything other than the Heavy Duty or Regular cycle.  
14  
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Water Levels  
Manual Water Level Selection  
The agitator has 5 levels marked on its stem that can be  
used to help you select the correct water level. Select  
the correct water level by using the mark nearest to the  
top of the load.  
The levels marked on the agitator do not correspond  
exactly to the level of the water. They indicate the  
level of dry clothes suitable for the water level.  
Your Smart Drive® may occasionally add water during  
agitation. This is to maintain the water level due to the  
release of air trapped in the garments.  
The medium/high and medium/low settings are  
available on the Excellence models only.  
Out of balance loads, tangling or splash-over can be  
caused by selecting a water level that is too high.  
Auto Water Level  
Model Only  
Your Smart Drive® can automatically select the  
appropriate water level for the load.  
1
2
Place your clothes in the machine.  
Select the wash cycle (Select AUTO if not automatically  
selected).  
3
Press START/PAUSE.  
During fill, the machine will pause occasionally to sense  
the water level. The machine will check if the water  
level is correct by using a series of 2 different agitate  
strokes. A slow stroke to sense the load and an agitate  
stroke to mix the load. (This may take over a minute.) If  
it detects that the water level is not high enough, it will  
fill with more water and check the level.  
When washing an unusual load, eg large bulky  
garments or pillows, we recommend you manually  
select the water level and select the Delicate cycle.  
Manually select the water level if there is already water  
in the bowl.  
Note:  
If you feel the Auto Water Level does not fill to the correct level, you can adjust the level the  
machine selects. (Refer to Changing Pre-set Options, pages 24 and 27).  
15  
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Wash Options – Saving Water  
Eco  
&
Models  
Press the Eco option to save large amounts of water.  
The Eco option uses an Eco Spray rinse which has been  
specially designed to use 25% less water than the Water  
Saver option. Use this option when you want to use less  
detergent and less water. If you have low water pressure  
or sensitive skin it is better to use the Water Saver  
option (Excellence model only).  
The Eco option has not been designed to be used with  
fabric softener as it does not have a second deep rinse  
to dispense the softener correctly.  
Water Saver  
Model Only  
Our Excellence model provides an excellent opportunity  
to save on water. Use the Water Saver option when you  
want to minimise the amount of water used during a  
Regular or Heavy Duty wash cycle.  
Press the Water Saver option to change the rinse from a  
Spray and Deep rinse to a Shower rinse. A Shower rinse  
alternatively showers the clothes with water and spins  
them to remove the sudsy water. (If you wish to save  
even more water select the Eco option).  
The Water Saver option has not been designed to be  
used with fabric softener as it does not have a second  
deep rinse to dispense the softener correctly.  
Note:  
Water Saver and Eco options are only available on the  
Regular and Heavy Duty cycles. If you try to select these  
options on the Wool, Delicate or Permanent Press cycle,  
your Smart Drive® will skip over the option. Water Saver  
and Eco will take slightly longer than a normal spray and  
deep rinse.  
There are some wash loads that may not suit being  
washed using either the `Eco´ or `Water Saver´ options.  
For instance, loads that have a lot of sand or sawdust in  
them or garments where the colour still runs from them.  
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Wash Options  
Soak  
Model Only  
Use the Soak option to soak clothes at the end of the  
wash phase or when you wish to re-use the wash water.  
When you select Soak your Smart Drive® will soak for  
a period of 2 hours before completing rinse and spin.  
During soak your Smart Drive® will agitate for a few  
seconds every minute.  
Nappy Sanitisers/ Bleach  
Nappy sanitisers and bleach are very corrosive to metal  
surfaces. DO NOT use your Smart Drive® to soak items  
in bleach or sanitiser, or tip the contents of the nappy  
bucket into your machine. Rinse and wring items out  
thoroughly before placing them in your machine.  
Spin Hold  
Use the Spin Hold option to:  
Remove drip dry garments from a mixed load before the  
wash goes into spin.  
Minimise the clothes creasing when they are left to sit in  
the bottom of the bowl at the end of the cycle.  
When you have selected Spin Hold, your Smart Drive®  
will pause at the end of rinse, beep and the spin light will  
flash to tell you that it is waiting for another instruction.  
Press START/PAUSE to begin the spin.  
Delay Start  
Model Only  
Delay Start will delay the start of the wash cycle  
for 1, 3 or 9 hours.  
Press DELAY START once for a delay of 1 hour. Press  
again for 3 hours, a third time for 9 hours (and again to  
return to normal).  
Once you press Delay Start your Smart Drive® will begin  
the delay period, you do not have to press START/PAUSE.  
Be careful if using Delay Start for non-colourfast clothes  
as dyes may run if the clothes are damp.  
Your Smart Drive® will not beep at the end of the cycle if  
Delay Start is selected.  
17  
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Wash Options  
Washing Bulky Items  
Forcing large items into the machine may result in  
them being damaged during washing. Make sure  
there is enough room in the machine for items to  
move when being washed.  
Some items float up during the wash, (eg duvets/  
doonas and pillows). If they sit too high they may  
touch stationary parts of the machine during agitate  
or spin. To minimize the chance of this happening,  
bulky items should be pushed down below the  
water level after fill and pushed to sit below the  
medium high water level mark on the agitator  
before spinning. Select a slow spin.  
Bulky items should sit below the  
medium high water level mark.  
To prevent an out of balance load or splashover we  
recommend washing these items on the Delicate  
cycle. If you wish to re-spin the load at a faster speed  
make sure the load is sitting below the medium-high  
mark before spinning.  
Washing Woollens  
The Wool Cycle has been approved by the New Zealand  
Wool Board and the Australian Wool Corporation for  
Woolmark products carrying a MACHINE WASHABLE  
care claim. The fibres of these woollens have been  
treated to prevent felting when they are machine  
washed. Most handknitted garments are not made of  
machine washable wool and we recommend that you  
wash them by hand.  
Check the care label.  
Use a wool detergent.  
Use the Wool cycle.  
Hand washed woollens may be spun in your Smart Drive®.  
To dry woollens lie them flat on a towel and pat into shape. Dry out of direct sunlight.  
Some wool underlays and sheepskin products can be washed in a washing machine but may  
produce excessive amounts of lint that may cause pump blockages.  
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Favourite Cycle  
Favourite Cycle  
Model Only  
Our Favourite cycle lets you design the wash cycle. It can be any wash cycle with any of its wash  
options and it can start from any point in the cycle. For instance, it may be a cycle to wash your  
gym gear or it may be a rinse and spin to finish washing the nappies.  
To Set Your Favourite Cycle  
1
2
3
4
5
Press POWER.  
Press the FAVOURITE cycle button. Hold down for 2 seconds.  
You will hear 2 quick beeps and the Favourite light will flash.  
Select your favourite cycle, (eg Regular, Delicate).  
Select the wash options, (eg cold wash, soak). Use ADVANCE if you want part of a cycle, (eg to  
rinse nappies).  
6
Press FAVOURITE again to store your favourite cycle.  
To change your favourite cycle simply repeat these steps.  
Note:  
Your Smart Drive® will remember your favourite cycle even when it is turned off at the wall. It is  
not possible to program a delayed start into the Favourite cycle.  
To Use Your Favourite Cycle  
1
2
Press POWER.  
Press FAVOURITE.  
(Your favourite cycle and wash options  
will be automatically selected).  
3
Press START/PAUSE.  
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Customising the Wash Cycles  
To Customise a Cycle  
Model Only  
You can program your Smart Drive® to remember the wash options you prefer for each wash  
cycle. For instance, you may want to set the Regular cycle to a cold wash or set Heavy Duty to  
include a soak.  
1
2
Press POWER.  
Press the wash cycle button. Hold down for 2 seconds.  
You will hear 2 quick beeps and the wash cycle light will flash.  
Select your wash options, (eg cold wash, soak).  
Press the wash cycle again to store your customised cycle.  
3
4
To change your customised wash cycle simply repeat these steps.  
When you are customising a wash cycle you can shorten or lengthen the agitation time.  
To shorten the agitation time, press ADVANCE to reduce the number of wash progress lights.  
To increase the agitation time keep pressing ADVANCE until all the wash progress lights are on  
(See page 14).  
Note:  
Unlike the Favourite cycle you cannot customise a wash cycle to start at the rinse or spin stage.  
On Heavy Duty and Wool you can only decrease the wash time.  
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Before You Wash  
Sorting  
Machine Washable  
Warm 40 C max  
Warm Rinse Well  
Normal Spin  
To get the best wash results it pays to sort your  
clothes before washing.  
Care Labels  
The care label will tell you about the fabric of the  
garment and how it should be washed.  
Do not bleach  
Soil  
Sort clothes according to the type and amount of  
soil. Some soils suit warmer washes eg oily soils,  
while others are best washed in cold water eg  
mud, blood.  
Do not tumble dry  
Dry in shade  
Warm iron  
Colour  
Sort white fabrics from coloured fabrics.  
Dry Cleanable  
Lint  
Wash lint givers and lint collectors separately.  
Where possible, turn lint collectors inside out.  
Examples of different care label symbols.  
Lint Givers  
Towels  
Lint Collectors  
Synthetics  
Corduroy  
Loading  
Check Pockets  
Loose items can damage both your Smart Drive®  
and your clothes.  
Chenille  
Nappies  
Poly cotton  
Socks  
Close Zippers, Hooks and Eyes  
This is to make sure that these items do not snag  
on other clothes.  
Mend Any Torn Garments or Loose Buttons  
Tears or holes may become larger during washing.  
Remove any loose bra wires as they can damage  
your washing machine and/or dryer.  
Pretreat Any Stains  
Make Sure the Water Level Suits the Load Size  
Select the correct water level by using the mark on the agitator nearest to the top of  
the load. Ensure that the load does not extend above the fabric softener dispenser as  
splashing may occur.  
For a Balanced Load  
Place unfolded clothes firmly and evenly around the agitator.  
Do not wrap large items, such as sheets, around the agitator.  
A mixture of small and large items will wash the best.  
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Detergent  
Concentrate  
Choosing The Right Detergent  
We recommend using domestic detergents,  
(powder, liquid or tablets).  
Soap flakes or granulated soap powders  
should not be used in your Smart Drive® eg  
Lux Soap Flakes.  
When washing woollens remember to use  
a detergent recommended by the New  
Zealand Wool Board or Australian Wool  
Corporation.  
Model  
water level  
high  
5.5kg  
6.5kg  
7.5kg  
Number of scoops  
1 rounded  
1 scant  
3/4  
11/3  
1 heaped  
1 scant  
2/3  
11/2  
11/3  
1
med high  
medium  
med low  
low  
1/2  
3/4  
1/2  
1/3  
1/3  
Standard Powder  
How Much Detergent?  
Use the instructions on the back of the  
detergent packet as a guide to the correct  
amount of detergent to use. The correct  
amount of detergent will vary depending  
on the amount of soil in your clothes and  
the size of your load. Jeans and work clothes  
may need more detergent, while towels  
usually need less. The larger your machine  
the more detergent, you may have to add.  
Model  
water level  
high  
5.5kg  
6.5kg  
7.5kg  
Based on a metric cup  
3/4 cup  
1 cup  
3/4 cup  
2/3 cup  
1/2 cup  
1/3 cup  
1 cup  
med high  
medium  
med low  
low  
2/3 cup  
1/2 cup  
1/3 cup  
1/4 cup  
1 cup  
3/4 cup  
1/2 cup  
1/3 cup  
Adding the Detergent  
Tablets:  
Place the required number of tablets down  
the centre of the agitator.  
(DO NOT use the bag provided with the  
tablet products).  
For low water level loads (i.e. washing 2 or  
3 garments) do not place the tablet down  
the agitator. Instead place directly into the  
machine before adding your clothes.  
Liquid  
Model  
water level  
high  
5.5kg  
6.5kg  
7.5kg  
Number of caps  
1 cap  
1 cap  
11/4 cap  
1 cap  
11/2 cap  
11/4 cap  
1 cap  
med high  
medium  
med low  
low  
3/4 cap  
1/2 cap  
1/3 cap  
3/4 cap  
1/2 cap  
1/3 cap  
3/4 cap  
1/2 cap  
Liquid or Powdered Detergents:  
1
2
Remove fabric softener dispenser.  
Pour liquid or powdered detergent down the centre  
of the agitator.  
Some detergents MUST be fully dissolved before  
adding to your machine to get the best wash results.  
Check the instructions on the detergent packet.  
Pre-dissolving the detergent when washing in cold  
water can improve its performance.  
3
Replace fabric softener dispenser. (This prevents  
small articles falling down the centre of the agitator).  
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Fabric Softener  
How the Fabric Softener is Dispensed  
The fabric softener goes into the dispenser on the top of the agitator. During the rinse the  
machine spins to release the fabric softener, delivering it down the agitator stem as the machine  
fills for the final deep rinse.  
Note:  
The Water Saver and Eco options are not designed to be used with fabric softener. They do not  
use a deep rinse so the machine cannot dispense fabric softener correctly.  
To remove cup  
How Much Fabric Softener?  
The ring on the dispenser cup is a guide for the amount of  
fabric softener to add for a full load. Smaller loads require  
less fabric softener.  
Cleaning the Dispenser  
When using fabric softener, rinse your dispenser at the end  
of each wash.  
1
2
Separate the cup from the dispenser body by pushing  
downward on the base of the cup.  
Rinse both parts of the dispenser using warm soapy water.  
Push cup through  
dispenser with thumb  
Scrud  
Scrud is the name given to the waxy build-up that can occur within any washer when the fabric  
softener comes into contact with detergent. This build-up is not brought about by a fault in the  
machine. If scrud is allowed to build-up in the machine it can result in stains on your clothes or  
an unpleasant smell in your washer.  
If you wish to use fabric softener we recommend:  
Using fabric softener sparingly.  
When filling the dispenser, do not splash or overfill.  
Clean dispenser as soon as the cycle has finished.  
Clean your machine regularly. (Refer page 29).  
Cold water washing increases the chance of this build-up occurring. We recommend a warm or  
hot wash at regular intervals eg approx. every 5th wash.  
Fabric softener of a thinner consistency is less likely to leave residue on the dispenser and  
contribute to a build-up.  
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Changing Pre-set Options  
Option Adjustment Mode  
After using your Smart Drive® you may want to fine tune some of the options to suit your  
wash needs.  
There are a number of preset options, which can be altered.  
In the EXCELLENCE Model the following pre-set options can be changed:  
the wash temperatures.  
the rinse option on Heavy Duty, Regular and Wool cycles.  
the cold wash to Controlled Cold.  
the number of beeps at the end of the cycle.  
the amount of water used in the Water Saver option.  
the fill level selected by Auto Water Level.  
the Out of Balance recovery routine.  
In the PRIDE Model the following pre-set options can be changed:  
the warm wash temperature.  
the rinse option on Heavy Duty, Regular and Wool cycles.  
the Out of Balance recovery routine.  
To Enter Option Adjustment Mode  
1
Turn machine on at the wall but do not press POWER.  
Press START/PAUSE and hold down, then press POWER.  
You will hear two quick beeps and the machine will show  
an unusual pattern of lights.  
In this mode the lights are used to indicate the different  
options available.  
The diagram on page 25 shows how the lights relate to  
the options you can change.  
Pages 2627 explain the different options in more detail.  
2
Use the buttons on the panel to make your changes to the  
pre-set options.  
3
4
Press POWER to return to normal mode.  
Your Smart Drive® will automatically remember your  
changes.  
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Changing Pre-set Options  
1
2
Press START/PAUSE and hold down. Press POWER.  
The diagram below shows how the lights relate to the options you can change. It also shows  
what lights will be on when you first enter the Option Adjustment Mode.  
Use this diagram to help you adjust the options on the  
model.  
Use this diagram to help you adjust the options on the  
model.  
3
Use the buttons on the panel to change the pre-set options.  
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Changing Pre-set Options  
Wash Temperatures  
On the PRIDE models the warm temperature can be adjusted if you think it is too hot or too cold.  
Note:  
On these models the hot temperature will be the same as the hot water supply temperature.  
On the EXCELLENCE models all wash temperatures can be individually adjusted.  
1
2
Select the WASH TEMPERATURE you want to adjust.  
The wash progress lights show the temperature adjustment possible for that temperature.  
Pressing the ADVANCE will cause the wash progress light that is on to change.  
Advancing the Wash Progress light will increase the wash temperature. If you keep pressing the  
ADVANCE, the light will scroll back to the coldest setting available for that wash temperature.  
Note:  
If you have a PRIDE model and still can’t get the temperature you require, advance the progress  
light (while in the options adjustment mode) across to spin and manually adjust the flow of the taps.  
Rinse Options  
On the Heavy Duty, Regular and Wool cycles  
you can change the pre-set rinse option.  
The pre-set rinse option on these cycles is a  
spray rinse followed by a deep rinse. The spray  
rinse may be replaced with a short spin or a  
deep rinse.  
Rinse Options  
MED spin  
light on  
Deep rinse  
Short spin  
Spray rinse  
Deep rinse  
Deep rinse  
Deep rinse  
SLOW spin  
light on  
If you have a problem with impurities in your  
water supply you may get a better wash if  
you change the rinse option to 2 deep rinses.  
If you want to conserve water change the  
rinse option to 1 deep rinse. If you want to  
conserve even more water, choose either the  
Eco or Water Saver option.  
HOLD  
light on  
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Changing Pre-set Options  
Controlled Cold  
Model Only  
If your cold water temperature is very low you will not get a very effective wash. The controlled  
cold option solves this problem by adding a small amount of hot water to raise the temperature  
of the wash. We have called this ‘Controlled Cold.  
1
2
Select COLD wash temperature.  
The Wash Progress lights show the temperature adjustment possible.  
When the first progress light is on, the machine will fill with cold water only.  
Press ADVANCE to select the second light and your Smart Drive® will control the temperature to  
approximately 20˚C. Each following light equals approximately a 1˚C temperature rise.  
Note:  
If you always use cold or controlled cold water, we recommend that a warm or hot wash be  
used regularly, eg. every 5th wash should be at least a warm one.  
End of Cycle Beeps  
Model Only  
The beeps signalling the end of the cycle can be increased or decreased. Press the options  
button up to increase beeps or down for no beeps.  
Water Saver  
Model Only  
You can increase or decrease the volume of water added during the rinse on the Water Saver option.  
Auto Water Fill Level  
Model Only  
If you are not satisfied with the level that your  
Light on  
FAVOURITE  
Option  
less water  
Smart Drive® fills to on Auto Water Level, you  
can increase or decrease the fill level that Auto  
will select.  
factory setting  
more water +  
more water ++  
more water +++  
PERM. PRESS  
WOOL  
Note:  
If you feel there is not enough water for the  
load, we recommend you check by pausing  
the machine and pushing the clothes down to  
see how much spare water is at the bottom of  
the bowl. Clothes often float and your Smart  
Drive® can sense the water under the clothes.  
DELICATE  
HEAVY DUTY  
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Changing Pre-set Options  
Out-of-Balance Recovery Routine  
When your Smart Drive® is spinning it can sense if the  
wash load is out-of-balance and will stop and re-try  
spinning up to 3 times. If it still senses an unbalanced  
load there are two options the machine can take.  
REGULAR  
light on = automatic recovery  
Automatic Recovery Option  
Your Smart Drive® will try to automatically correct the  
out-of-balance load. It will fill with water and agitate to  
redistribute the load before trying to spin up again.  
Machine Stops Option  
REGULAR  
light off =machine stops  
Your Smart Drive® will stop, give a short burst of beeps  
every 5 seconds, and the RINSE or SPIN light will flash.  
You must redistribute the load more evenly yourself.  
(Use this option if you wish to conserve water).  
Machine Information  
Specifications  
Model  
GW712  
GW612  
GW512  
MW612  
MW512  
Capacity  
7.5kg  
Depth  
650mm  
600mm  
560mm  
600mm  
560mm  
Width  
650mm  
600mm  
560mm  
600mm  
560mm  
Height*  
Height (Lid Open)  
14101440mm  
13601390mm  
13201350mm  
1360 – 1390mm  
13201350mm  
10201050mm  
10201050mm  
10201050mm  
1020 – 1050mm  
10201050mm  
6.5kg  
5.5kg  
6.5kg  
5.5kg  
Electrical Supply: 220240V, 50Hz Sinusoidal, 165W  
Inlet Water Pressure: Max. 1MPa (150 psi) Min. 34Pa (5 psi)  
Inlet Water Flow Rate: Min. 3litres/min  
Standpipe Height: 8501200mm  
Note:  
Exact height of your Smart Drive® is dependent on how far the feet are inserted onto the base  
of the machine.  
*Height is measured to the highest point on the console.  
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Machine Information  
When You Have Finished  
Turn off the taps to prevent the chance of flooding should  
a hose burst.  
Turn off the power at the wall.  
Cold Water Washing  
If you always use cold water, we recommend that a warm  
or hot wash be used at regular intervals, eg every 5th wash  
should be at least a warm one.  
Cleaning Your Smart Drive®  
Clean with a soft damp cloth and wipe dry. Do not use  
scouring cleaners as they can damage the paint, plastic  
and panel surfaces.  
Clean the fabric softener dispenser after each cycle using  
warm soapy water.  
You can remove the lid for cleaning. Open the lid fully, hold  
one side with one hand and gently tap the other side with  
an upward motion.  
To replace the lid, hold the lid vertically and align both  
hinges before pushing down firmly.  
To remove the agitator for cleaning, unscrew the nut down  
the centre of the agitator by turning anti-clockwise.  
The agitator must be fully pushed on to the shaft when refitting. Tighten the nut firmly by  
hand. Ensure the agitator is not loose.  
Cleaning the Inside of Your Smart Drive®  
If you use fabric softener or do regular cold water washing, it is important that you occasionally  
clean the inside of your machine.  
Fill your machine with hot water. Add about two cups of a powdered detergent that contains  
phosphate.  
Let it agitate for 10-15 minutes.  
Stop the machine, open the lid, and leave it to soak overnight.  
After soaking, drain the machine and run the machine through a regular cycle.  
We do not recommend that you wash clothes during this procedure.  
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Machine Information  
Products That Might Damage Your Smart Drive®  
Concentrated bleaches, nappy sanitisers and hydrocarbon solvents (eg petrol and paint thinners)  
can cause damage to the paintwork and components of your autowasher. (Be careful when  
washing garments stained with solvents as they are flammable. DO NOT put them in your dryer).  
Do not use pre-treatment sprays or liquids on or near your autowasher as they can damage your  
machine’s control panel.  
Use of dyes in your autowasher may cause staining of the plastic components. The dye will not  
damage the machine but we suggest you thoroughly clean your autowasher afterwards. We do  
not recommend the use of dye strippers in your autowasher.  
Smart Drive® Sounds and Beeps  
Your Smart Drive® will make sounds that you will not have heard from other autowashers.  
During drain you will hear the pump in your machine turn off and on quickly about every 10  
seconds. This is part of your Smart Drive® automatic lint removal system.  
While draining your machine may give several low thuds. Your machine is checking that the  
water has drained before spinning.  
Your Smart Drive® will beep at the end of the cycle and if you have used Spin Hold or Soak.  
If your machine is beeping continuously or giving a musical series of beeps refer to page 33.  
Automatic Lint System  
Your Smart Drive® has a self cleaning lint system. It automatically separates the lint from the  
wash water, trapping the lint between the inner and outer bowls and flushes it out at the end of  
the wash.  
Water Consumption – Litres Per Cycle  
Litres  
per Fill  
Eco  
Option  
Spray &  
Deep Rinse  
1 Deep  
Rinse  
2 Deep  
Rinses  
Water Saver  
Model  
(Excellence Models)  
GW712  
GW612  
GW512  
MW612  
MW512  
90 L  
75 L  
65 L  
75 L  
65 L  
150 L  
130 L  
110 L  
105 L  
90 L  
175 L  
150 L  
130 L  
150 L  
130 L  
165 L  
140 L  
120 L  
140 L  
120 L  
215 L  
190 L  
160 L  
190 L  
160 L  
76.5 L  
90 L  
76.5 L  
(Please note these are approximate figures for High water levels.)  
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Saving Water  
Full loads are more efficient than part loads.  
Use the Water Saver or Eco option. (Refer to page 16).  
Adjust the rinse option on Regular, Heavy Duty and Wool cycles  
to one deep rinse. (Refer to page 26).  
Adjust Auto Water Level to fill with less water. (Refer to page 27).  
Recycling the Wash Water  
Models Only  
Your Smart Drive® also offers several ways of reusing the wash and rinse water.  
1
2
3
4
5
Select SOAK on the first wash cycle.  
Remove the clothes at the end of the wash phase and add the second load to the wash water.  
Select the wash cycle for the second load. You may need to add extra detergent.  
Remove the second load at the end of the cycle.  
Replace the first load, select rinse and complete the cycle.  
Recycling the Water From Deep Rinse  
1
Select SPIN HOLD on the first wash cycle. (You cannot use the Water Saver or Eco option when  
recycling the water from deep rinse).  
2
3
4
5
Remove the clothes at the end of the rinse and add the second load to the rinse water.  
Select the wash cycle for the second load.  
Remove the second load at the end of the cycle.  
Replace the first load and spin dry.  
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Saving Water  
Manual Suds Save With Syphon Back  
If you have a large tub near your washing machine and a separate drain outlet you can set up  
another method of reusing the water.  
(The tub should hold a minimum of 100 litres or have an overflow).  
Select SOAK on the first wash cycle.  
1
2
3
At the end of the wash phase place the drain hose in the tub.  
Cancel SOAK (press ADVANCE button). The suds water  
will be pumped into the tub. Do not leave your machine  
until pump out is completed.  
4
5
6
7
Once your tub is filled return the drain hose to the  
drain. This must be done before the machine starts  
spinning.  
Allow the machine to complete the rest of the cycle.  
Remove the first wash load and place the second load in  
the machine.  
To syphon back the suds place the end of the drain hose  
Note: You will only be able to syphon  
in the tub, ensure that the end is near the bottom of the  
back into the machine until the water  
level is equal to that in the tub.  
tub.  
Advance to SPIN and allow the machine to pump for a  
few seconds to clear air from the drain hose, then press  
POWER to turn the machine off.  
8
9
The suds water will syphon back into the machine. It will  
take several minutes to syphon back the water.  
RETURN HOSE TO DRAIN.  
10 Select second wash cycle.  
The above method can also be used to recycle the water from a deep rinse. Select SPIN HOLD  
in place of SOAK.  
Note:  
For any of the above methods, manually select the water level for the second wash load. Auto  
Water Level may fill to a level too high for the clothes load if there is already water in the wash  
bowl.  
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If Your Smart Drive® Beeps for Help  
Your Smart Drive® is capable of diagnosing its own troubles. If your Smart Drive® gives a musical  
series of beeps every 5 seconds it is telling you that it has a problem which YOU can solve using  
the checklist below.  
* The beeps are the same sound your autowasher makes when you turn it on at the wall.  
Musical Series of Beeps* Every 5 Seconds and... Possible Solutions  
HOT water temperature light is flashing.  
Hot water supply is not hot enough to maintain the wash temperature you have selected. Select a  
lower wash temperature.  
Inlet hose screens may be blocked.  
There may be a kink in the hose (Refer to page 5).  
Hot tap has not been turned on.  
Inlet hoses connected to the wrong taps.  
COLD water temperature light is flashing.  
Cold tap has not been turned on.  
Inlet hose screens may be blocked.  
There may be a kink in the hose. (Refer to page 5).  
Inlet hoses connected to the wrong taps.  
Cold water temperature exceeds recommended limits. (See Installation Instructions page 6).  
The flow rate of the supply water is too slow.  
HOT and COLD water temperature lights are flashing.  
The taps have not been turned on.  
Inlet hose screens may be blocked.  
The hoses may be kinked. (Refer to page 5).  
The drain hose is too low or the drain hose is pushed into the standpipe too far and the water is  
siphoning out of the machine. (See Installations Instructions page 4).  
The flow rate of the supply water is too slow.  
HIGH water level light is flashing.  
The machine is overloaded and can not agitate. Ensure the machine is stationary. Remove items  
until the remaining ones can move freely.  
Select a higher water level.  
The first RINSE light or SPIN light is flashing.  
The machine has a suds build-up. (Too much detergent may have been used for the amount of soil  
in the load.) Wait for suds to dissolve (about 20min). Rinse clothes using a deep rinse.  
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If Your Smart Drive® Beeps for Help  
LIDLOCK light is flashing.  
Make sure the lid is closed.  
Press START/PAUSE (refer to page 12).  
If the symptom persists call your Fisher & Paykel Dealer or Authorised Service Centre.  
First RINSE or SPIN light is flashing as well as the Spin Speed light.  
Wash load is out of balance. Ensure the machine is stationary. Manually redistribute the load.  
Check the machine is level (refer to page 5).  
Single Beep Every Second and... Possible Solutions  
Some lights are on but the pattern of lights is unfamiliar.  
1
2
3
4
5
6
Turn your machine off at the wall,  
Wait for 60 seconds and turn it back on.  
Check the machine is level (Refer to Page 5).  
Remove load and retry.  
Put through a Deep Rinse and Spin.  
If the fault re-occurs repeat Step 1.  
If the machine still will not work call your Fisher & Paykel Dealer or Authorised Service Agent  
to arrange service (refer to page 37).  
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Operating Problems  
Pressing POWER does not turn the machine on.  
Is the power switched on at the wall?  
Switch the power off at the wall and wait 60 seconds before turning the power on again.  
Could your household power supply be at fault? Try plugging in another electrical appliance.  
Pressing START/PAUSE does not start the fill.  
Are both hot and cold taps turned on?  
Are the inlet hose filters blocked?  
Is Delay Start on?  
Filling continuously.  
Check that the machine is not syphoning (refer to page 4 in the Installation Instructions).  
Not spinning properly.  
Is the load out of balance? (refer pages 15,18 & 28).  
Check the machine is level and does not rock (refer page 5).  
It may have suds build-up (refer to rinse light or spin light flashing, page 33).  
Spin speed sounds slower than it should.  
The clothes are unevenly distributed in the bowl, your Smart Drive® has compensated by lowering  
the spin speed.  
Machine is continually going out of balance.  
Check the machine is level and does not rock (refer to page 5).  
Too much water for load (refer to page 15).  
Too much or too little water when filling on Auto water level.  
It still may be in the Auto fill mode water (refer to page 15).  
Some loads do not suit Auto Water Level eg pillows, bedding, large bulky garments. Manually  
select the water level.  
Auto fill needs adjusting (refer to pages 24,25 & 27).  
Noises.  
Banging – load is out of balance (refer pages 15, 18 & 28).  
Other noises – refer page 30.  
Small puddle of water coming from under the machine.  
The water level is too high for the amount of clothes. This has caused excessive splashing. Use a  
lower water level. (Refer to page 15).  
Large bulky, garments (eg pillows, duvets) can cause splashing. Wash on Delicate cycle (refer to  
page 18).  
If the problem persists contact your Fisher & Paykel Dealer or Authorised Service Centre  
(refer to page 37).  
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Wash Problems  
Listed below are possible causes and solutions to some common wash problems.  
Creasing.  
Overloading the washer or dryer.  
Choose a Permanent Press or Delicate cycle as these cycles have been designed to minimise creasing.  
Try selecting a slower spin speed.  
Do not leave wet clothes to sit in the washer or laundry basket.  
Poor Soil Removal.  
Warm wash water is too cold (Pride model only). Refer to changing Pre-set options page 26.  
Not enough detergent for load size or amount of soil.  
White clothes are better washed separately. Separate light and heavily soiled items, as clothes can  
pick up soil from dirty wash water.  
Cold water wash is too cold. (Refer Controlled Cold page 27, Excellence models only).  
Select the wash temperature according to soil type. For example, blood and mud are better washed  
in cold water, while oily soils wash better in warmer water.  
Overloading the washer.  
Loads made up of articles of varying sizes will wash better (eg full loads of sheets may not wash as well).  
Hard water requires more detergent than soft water.  
Linting.  
Wash lint givers eg towels, flannelette sheets, separately from lint collectors eg synthetic fabrics.  
Overloading the washer.  
Not enough detergent to hold the lint in suspension.  
Overdrying in a dryer can cause a build-up of static electricity in synthetic fabrics and cause them  
to attract lint.  
Residue Detergent.  
Overloading the washer.  
Try using less detergent.  
Some detergents need to be pre-dissolved, check the detergent instructions.  
Cold ambient temperatures and cold washes or short agitation times may not let the detergent  
dissolve properly. Try pre-dissolving the detergent.  
Black or Grey Marks on Clothes.  
A buildup caused by the interaction of fabric softener and detergent can flake off and mark clothes.  
(Refer to Scrud page 23).  
Insufficient detergent, for the amount of soil on the clothes, can result in grey marks on clothes.  
(Refer to Detergent page 22).  
Dye Transfer.  
Wash and dry non-colourfast clothes separately.  
Non colourfast clothes left sitting in a washer or laundry basket can transfer dye to other clothes.  
Tangling.  
Washing with too much water (ie underloading) can cause the clothes to tangle around one another.  
Do not load the washer by wrapping clothes around the agitator.  
36  
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Customer care  
Check the things you can do yourself. Refer to your  
User Guide and check:  
1
2
your appliance is correctly installed  
you are familiar with its normal operation  
If after checking these points you still need assistance please refer to the following:  
In New Zealand If You Need Assistance...*  
Call your Fisher & Paykel retailer who is trained to provide information on your appliance, or if we  
can be of any further help, please contact our Customer Care Centre,  
Toll Free: 0800 FP CARE or 0800 37 2273 Fax: (09) 273 0656  
Postal address: P. O. Box 58732, Greenmount, Auckland  
If you need service...*  
Fisher & Paykel has a network of independent Fisher & Paykel Authorised Service Centres whose  
fully trained technicians can carry out any service necessary on your appliance. Your dealer or  
our Customer Care Centre can recommend an Authorised Service Centre in your area.  
In Australia If You Need Assistance...*  
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants.  
Toll Free: 1300 650 590  
Fax: (07) 3826 9298  
Postal Address: PO Box 798, Cleveland QLD 4163  
If you need service...*  
Fisher & Paykel Australia Pty Ltd has a network of independent Fisher & Paykel Authorised Service  
Centres whose fully trained technicians can carry out any service necessary on your appliance.  
Our Customer Care Centre can recommend an Authorised Service Centre in your area.  
*If you call or write, please provide: name, address, model number, serial number, date of  
purchase and a description of the problem. This information is needed in order to better  
respond to your request for assistance.  
Product details can be found on the top left hand side of the console or back panel of the  
washer cabinet.  
Product Details  
Fisher & Paykel Ltd  
Model/Serial No.  
Date of Purchase  
Dealer  
Purchaser  
Suburb  
Town  
Country  
37  
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Manufacturers Warranty  
Fisher & Paykel Undertakes To  
Repair or, at its option, replace without cost to the owner either for material or labour any part  
of the Product, the serial number of which appears on the back of the product, which is found  
to be defective within TWO YEARS of the date of purchase.  
This Warranty Does Not Cover  
A. Service calls which are not related to any defect in the Product. The cost of a service call will  
be charged if the problem is not found to be a Product fault.  
For Example:  
1. Correcting the installation, eg removal of transit packer, levelling the machine, adjustment  
of the drain to correct syphoning, noises, crossed, kinked or leaking inlet hose connections,  
turning on water or power supplies.  
2. Noise or vibration that is considered normal, eg spin sounds, user warning beeps.  
3. Water on the floor due to incorrect loading or excessive suds.  
4. Provide instruction on use of the product or change the set-up of the product, eg set up  
Controlled Cold, instruction on correct use of detergents and fabric softeners.  
5. Blocked pumps, removal of foreign objects/substances from the machine, including the  
pump and inlet hose filters, eg bra wires, bread tags, nails, grit, scrud etc.  
6. Replace fuses in or correct house wiring or correct house plumbing, eg unblock drains.  
7. Correct corrosion or discolouration due to chemical attack.  
8. Correct damage caused by pests, eg rats, cockroaches etc.  
B
C
Defects caused by factors other than:  
1. Normal domestic use or  
2. Use in accordance with the Product’s User Guide.  
Defects to the Product caused by accident, neglect, misuse or ‘Act of God.  
D
E
Correction of unauthorised repairs.  
Normal recommended maintenance as set out in the Product’s User Guide.  
Service under this warranty must be provided by Fisher & Paykel. Such service shall be  
provided during normal business hours. This warranty certificate should be shown when  
making any claim.  
Note:  
This warranty is an extra benefit and does not affect your legal rights.  
Fisher & Paykel Appliances LTD  
This warranty applies only to product purchased in New Zealand and Australia.  
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Copyright Reserved © Fisher & Paykel 2006.  
The product specifications in this booklet apply to  
the specific products and models described at the  
date of issue. Under our policy of continuous product  
improvement, these specifications may change at any  
time. You should therefore check with your Customer  
Care Centre to ensure this booklet correctly describes  
the product currently available.  
NZ AU PAC  
Clothes Washer Installation Instructions  
and User Guide  
Published: 03/2006  
Part No. 420983  
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