Fisher Paykel Refrigerator RX611DUX User Manual

INSTALLATION INSTRUCTIONS  
USER GUIDE  
Side by side refrigerator  
RX611DUX, RX628DX  
and RX628DW models  
NZ AU  
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CONTENTS  
Introduction  
2
3
6
Safety and warnings  
Installation instructions  
Moving and storing your appliance  
15  
16  
About your refrigerator – Ice & Water  
About your refrigerator – Non Ice & Water  
Operating instructions – Ice & Water control panel  
Operating instructions – Non Ice & Water control panel  
Using your water dispenserꢀ/ꢀIce maker – Ice & Water  
Special features  
17  
18  
22  
25  
27  
28  
29  
30  
32  
34  
38  
40  
Cleaning Care – Exterior  
Cleaning Care – Interior  
Storing food in your refrigerator  
Storing food in your freezer  
Troubleshooting  
Manufacturer’s Warranty  
Customer Care  
ImpORTANT!  
SAVE THESE INSTRUCTIONS  
The models shown in this user guide may not be available in all markets and are  
subject to change at any time. For current details about model and specification  
your local Fisher & Paykel dealer.  
Note that the word “refrigerator”refers to combination refrigerator/freezer products.  
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INTRODUCTION  
Thank you for buying a Fisher & Paykel side by side refrigerator.  
This refrigerator combines size and storage space with the latest features and functions.  
Many hours have been spent researching how you, our customer, use your refrigerator  
and what we can do to make life easier for you.  
As your life changes, so can your refrigerator. This book explains the features and  
functions, and will help you get the most out of your refrigerator.  
We hope you enjoy your new refrigerator.  
RX611DUX  
RX628DW/RX628DX  
2
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SAfETy AND wARNINgS  
!
wARNINg!  
Electric Shock Hazard  
Read and follow the SAfETy AND wARNINgS outlined in this user  
guide before operating this appliance.  
failure to do so can result in death, electric shock, fire or injury to  
persons.  
This refrigerator contains flammable refrigerant Isobutane (R600a).  
R600a  
Use this appliance only for its intended purpose as described in this user guide.  
IMPORTANT SAfETy INSTRUCTIONS  
wARNINg! when using this appliance always exercise basic safety precautions  
including the following:  
 
This appliance is not intended for use by persons (including children) with reduced  
physical, sensory or mental capabilities, or lack of experience and knowledge, unless  
they have been given supervision or instruction concerning use of the appliance by a  
person responsible for their safety.  
young children should be supervised to ensure they do not play with the appliance.  
The manufacturer’s installation instructions for product and cabinetry ventilation must  
be followed when installing the appliance.  
Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear  
of obstruction.  
Do not use mechanical devices or other means to accelerate the defrosting process.  
Do not damage the refrigerant circuit.  
In case of damage to the refrigerant circuit, ventilate the area by opening all windows.  
Do not operate electrical equipment or any other equipment that may produce  
arcs, sparks or flames in the area. Contact your fisher & Paykel Authorised Repairer  
immediately to arrange for the appliance to be repaired.  
It is hazardous for anyone other than an authorised service person to service this  
appliance. In Queensland the authorised service person must hold a gas work licence  
or authorisation for hydrocarbon refrigerants to carry our service or repairs which  
involve removal of covers.  
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SAfETy AND wARNINgS  
IMPORTANT SAfETy INSTRUCTIONS  
Electrical  
●  
This appliance must be installed in accordance with the installation instructions  
before use.  
Never unplug your refrigerator by pulling on the power cord.  
Always grip the plug firmly and pull straight out from the outlet.  
Do not plug in any other appliance at the same power point as your refrigerator or  
use extension cords or double adapters.  
Repair or replace immediately all electric service cords that have become frayed or  
otherwise damaged. Do not use a cord that shows cracks or abrasion along its length  
or at either the plug or appliance end.  
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●  
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●  
If the power supply cord is damaged, it must only be replaced by your fisher & Paykel  
Authorised Repairer because special purpose tools are required.  
when moving your appliance away from the wall, be careful not to roll over or  
damage the power cord.  
Do not use electrical appliances inside the food storage compartments of the  
appliance.  
ImpORTANT!  
your refrigerator is designed to operate for many years without the need for service  
checks. However, if your refrigerator is malfunctioning, have it attended to by your  
fisher & Paykel Authorised Repairer as soon as possible. All electrical repairs must be  
carried out by an adequately trained service technician or qualified electrician.  
Cleaning  
●  
Many commercially available cleaning products contain solvents which may attack  
plastic components of your refrigerator and cause them to crack. Please refer to the  
cleaning care section of this booklet for further advice.  
Disposal  
●  
Extreme care must be taken when disposing of your old appliance to avoid hazards:  
– The flammable refrigerant gas must be safely removed.  
– The thermal insulation foam contained in this appliance is produced by  
flammable insulation blowing gases, any exposed foam may be highly flammable  
and must be carefully treated during disposal.  
– The doors should be removed and the shelves left in place so that children may  
not easily climb inside.  
your fisher & Paykel Authorised Repairer will be able to give advice on  
environmentally friendly methods of disposing of your old refrigerator or freezer.  
●  
Storing food and drinks  
●  
Do not store explosive substances such as aerosol cans with a flammable propellant in  
this appliance.  
Never store volatile or flammable materials in your refrigerator as they may explode.  
Never freeze liquids in glass containers. Liquid expands during freezing, which may  
cause the container to explode.  
Never freeze carbonated drinks. They may explode.  
Do not consume food if it is too cold. food removed from the freezer compartment  
may be cold enough to cause damage when brought into contact with bare skin,  
eg frozen ice cubes.  
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SAfETy AND wARNINgS  
IMPORTANT SAfETy INSTRUCTIONS  
Power failure – food safety  
●  
Do not refreeze frozen foods that have thawed completely. The food may be  
dangerous to eat. follow the recommendations below if you discover food in your  
freezer has thawed:  
– Ice crystals still visible – food may be refrozen but should be stored for a shorter  
period than recommended.  
– Thawed but refrigerator cold – refreezing generally not recommended. fruits  
and some cooked food can be refrozen but use as soon as possible. Meat, fish,  
poultry – use immediately or cook then refreeze. Vegetables – discard as they  
usually go limp and soggy.  
– Thawed and warmer than 5°C – discard all food.  
5
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INSTALLATION INSTRUCTIONS  
Please follow the installation steps below to ensure your appliance operates correctly.  
Power  
●  
●  
The appliance must be installed so the plug is accessible.  
To ensure that the appliance is not accidentally switched off, connect your refrigerator  
to its own power point. Do not plug in any other appliance at this power point or use  
extension cords and double adaptors, as the combined weight of both power cords can  
pull the double adaptor from a wall outlet socket.  
For power requirements, refer to the information on the serial plate located on the left  
hand side of the fridge compartment.  
It is essential that the appliance is properly grounded (earthed).  
Connect the appliance to the electrical supply (220-240 V~50 Hz) with the plug and lead,  
which are fitted.  
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Connections to the mains supply should be in accordance with local regulations.  
Location  
●  
●  
Your refrigerator should not be located in direct sunlight or next to any heat generating  
appliance such as a cooktop, oven or dishwasher.  
This appliance is intended to be used in household and similar applications such as  
– staff kitchen areas in shops, offices and other working environments;  
– farm houses and by clients in hotels, motels and other residential type environments;  
– bed and breakfast type environments;  
– catering and similar non-retail applications.  
Ice & water (Ice & water models only)  
●  
●  
Your Ice & Water refrigerator must be installed by an authorised plumber or  
Fisher & Paykel Authorised Repairer as incorrect plumbing can lead to water leaks.  
Fisher & Paykel Appliances does not accept responsibility for damage (including water  
damage) caused by faulty installation or plumbing.  
6
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INSTALLATION INSTRUCTIONS  
Product and cabinetry dimensions  
E
G
G
F
I
J
D A  
B
c
H
PRODUCT DIMENSIONS  
mm  
A
Overall height of product  
(to top of hinge)  
1795  
B
C
Overall width of product  
Overall depth of product  
910  
700  
(excludes handle, includes rear cover)  
CAbINETRy DIMENSIONS  
Inside height of cavity  
Flush with refrigerator chassis – full door rotation  
D
1845  
E
F
Inside width  
Inside depth  
941  
635  
MINIMUM CLEARANCES  
G
H
I
J
Side clearance  
Rear clearance  
20  
30  
Door clearance - hinge side flush with chassis – full rotation  
460  
365  
Door clearance - hinge side flush with chassis – full rotation  
(Small Door)  
7
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INSTALLATION INSTRUCTIONS  
Positioning your appliance  
50 mm  
Choosing the right location  
This appliance should be installed in  
a room that is dry and well ventilated.  
To provide adequate ventilation,  
make sure the refrigerator is at least  
20 mm clear on all sides from kitchen  
cabinetry, and 30 mm from the back  
wall. Any units placed above the  
appliance must be clear by 50 mm to  
allow sufficient ventilation.  
If locating the refrigerator close to a  
corner, sufficient spacing must be left  
for opening the doors and removing  
the shelves.  
This appliance should be at least  
100 mm from any electric or gas  
cooker. If this is not possible, make  
sure that appropriate insulation is used  
(eg insulated wall).  
30 mm  
Avoid exposing the appliance to direct  
sunlight, and sources of heat (such as  
radiators, heaters or cookers).  
Installation distance  
30 mm  
Locating this appliance in a cold  
environment (such as a shed, outhouse  
or garage) may compromise its  
performance. A consistent room  
temperature of 10°C or above is  
recommended to ensure optimum  
performance and food care.  
20 mm  
Door rotation installation distance  
8
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INSTALLATION INSTRUCTIONS  
Removing and installing the doors  
ImpORTANT!  
●  
●  
●  
In the event that you need to remove the refrigerator doors, please follow the door  
removal and installation instructions below.  
It is suggested for your safety to have two or more people to assist you in completing  
the tasks below to avoid injury, product damage or property loss.  
Ensure both power and water to the refrigerator are turned off.  
First step to removing fridge and freezer door  
1 Undo the 2 screws holding kick-strip in position and remove (Fig.1).  
2 Release the water coupler: press and hold in the collet as shown (Fig.2) and remove the  
water tube.  
Kick-strip  
(Doors omitted for clarity)  
Fig.ꢀ1 Removing kick-strip  
Fig.ꢀ2 Releasing water coupler  
The freezer door  
1 Undo the hinge cover screw and remove the cover (Fig.3), the clips holding the cover  
must be released first. Unclip the front section of the hinge cover, then push the cover  
towards the centre of the appliance and pull upwards to release.  
2 Disconnect wires held together with clips (Fig.3).  
3 Undo the screws holding down hinge bracket. Do not disconnect the earth wire from the  
screw (Fig.4).  
4 Lift freezer door and thread the water tube up through the lower hinge.  
5 Pull the door up and then away from the cabinet.  
Hinge cover  
Fig.ꢀ3 Removing hinge cover  
Fig.ꢀ4 Removing hinge screws  
9
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INSTALLATION INSTRUCTIONS  
The fridge door  
1 Undo the hinge cover screw and remove the cover (Fig.ꢀ5), the clips holding the cover  
must be released first. Unclip the front section of the hinge cover, then push the cover  
towards the centre of the appliance and pull upwards to release.  
2 Undo screws holding down the hinge bracket (Fig.ꢀ6).  
3 Pull the door up and then away from the cabinet.  
Hinge cover  
Fig.ꢀ5 Removing hinge cover  
Fig.ꢀ6 Removing hinge screws  
Refitting the doors  
Refit the doors by reversing the removal steps. It is essential that when you replace the  
freezer door you replace the earth wire.  
10  
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INSTALLATION INSTRUCTIONS  
Levelling the refrigerator and  
adjusting the doors  
Make sure that the appliance is on  
solid level flooring. If the refrigerator  
is placed on a plinth, the plinth must  
be flat and constructed from strong,  
fire resistant materials.  
g the feet  
.600-0035 - Adjus  
The refrigerator may require some  
alignment before connecting to the  
power supply.  
Clockwise to raise feet  
Counter-clockwise to  
lower feet.  
This refrigerator has front adjustable  
feet, which can be used to level the  
appliance.  
Insert a suitable flat-head  
screwdriver into the slots of the  
adjustable feet. Wind to the left to  
raise the foot and to the right to  
lower the foot.  
Levelling the doors  
To raise the left-hand door wind  
the left-hand foot to the left.  
To raise the right-hand door, wind  
the right-hand foot to the left.  
Levelling doors  
11  
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INSTALLATION INSTRUCTIONS  
water supply connection  
ImpORTANT!  
●  
●  
●  
It is recommended to have this product installed by a qualified technician.  
DO NOT use with water that is microbiologically unsafe or of unknown quality.  
wARNINg – connect to potable water supply only to ensure water hygiene in the  
ice maker and water dispenser.  
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●  
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DO NOT install on line pressure above 600 kPa or below 150 kPa.  
DO NOT use on hot water supply (25°C max).  
DO NOT cut any length of tube shorter than 500 mm.  
DO NOT install near electrical wires or water pipes that will be in the path of drilling  
when selecting the location of the filter system.  
●  
●  
●  
DO NOT mount the filter in such a position that it will be struck by other items, such  
as wastebaskets, etc.  
DO NOT install the filter or any water tubing in direct sunlight as prolonged exposure  
to light can weaken plastic components.  
DO NOT install the filter in a location that is susceptible to freezing temperatures as  
damage to the filter housing could occur.  
DO NOT screw the filter to the refrigerator.  
DO NOT install the filter or any water tubing in high temperature areas eg in a ceiling  
cavity.  
AVOID contamination of pipes during installation.  
DO NOT use copper tubing. The plastic tubing supplied should always be used.  
DO NOT continuously dispense water for a period longer than 1 minute.  
The water connection instructions are intended for the professional installer.  
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12  
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INSTALLATION INSTRUCTIONS  
fitting the water filter  
1 Measure out and cut the length of tube  
required from the filter to the refrigerator,  
and from the filter to the water supply.  
When cutting, make sure tube ends are  
square and clean.  
Fig.ꢀ7 Filter connection  
2 Push fit one of the tubes into the water  
filter (Fig.ꢀ7).  
3 Secure the tube to the filter by sliding  
a locking clip into the groove as shown  
(Fig.ꢀ8).  
4 Repeat the procedure on the other end of  
the filter.  
5 Connect the end into the plastic adaptor  
(Fig.ꢀ9). Screw the adaptor onto a suitable  
½ BSP connector water outlet.  
6 Open the water valve to flush 10 L of water  
through the filter to remove any trapped  
air. Check leakage in the water tube  
connections.  
Fig.ꢀ8 Locking clip  
7 Access the water valve assembly at the  
back of the refrigerator. Push the tube into  
the valve assembly (Fig.ꢀ10).  
Fig.ꢀ9 Waterline connection  
before you start using the water dispenser  
Before first use, run through and discard  
the first 3 L of water from the dispenser,  
stopping intermittently to remove trapped  
air in the system. Do not press for more  
than 1 minute to prevent overheating of the  
pad activator solenoid.  
Fig.ꢀ10 Valve assembly  
Note: there will be a delay while the tank  
fills until water is dispensed.  
ImpORTANT!  
●  
All connections must be checked for leaks.  
●  
Ensure white 6 mm tubing is routed away from sharp objects, sharp corners (beware  
of kinking tube as this will stop water flow), clear of the refrigerator unit compartment  
and not in a location where it can be squashed.  
Ensure all push-fit connections are firmly pushed into place.  
If tubing is removed at any point, re-cut the end and re-insert. Tubing must be fully  
inserted to avoid leaks.  
To remove tube from connection points, turn off the isolating tap, gently push the  
dispensing pad using a glass or container to remove static line pressure push in the  
collet and gently pull tubing at the same time.  
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●  
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MOVINg AND STORINg yOUR APPLIANCE  
If your refrigerator is turned off for any reason, wait 10 minutes before turning it back  
on. This will allow the refrigeration system pressures to equalise before restarting.  
Moving your appliance  
●  
●  
Turn off the appliance and unplug from the power point. Remove all food.  
Ease the appliance out of its position. Tuck the power cord away, if applicable tape the  
shelves in place and tape the doors closed. If the cabinet needs to be placed at an angle  
or laid down, carefully lay it on its side (the right-hand side when viewed from the front).  
Relocate and install. If the appliance has been left on its side for any length of time,  
leave it standing upright as long as possible (at least a few hours) before turning it on.  
●  
Storing your appliance  
●  
●  
When storing your cleaned appliance, leave the door(s) open. This allows air to circulate  
and prevents the build up of bacteria and moulds.  
Before using again, clean well using a mixture of warm water and baking soda (add 1 tsp  
of baking soda to each 500 ml of water). Rinse with clean water.  
Holiday time  
We recommend you leave your refrigerator operating while you are on holiday.  
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●  
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Turn the ice maker off on the control panel.  
Shut off the water supply to the refrigerator.  
On your return, turn on the water supply to the refrigerator.  
Dispense 3 L of water and discard to ensure the water tank is refilled with fresh water.  
Turn on the ice maker.  
Discard the first 3 harvests of ice.  
15  
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AbOUT yOUR REfRIgERATOR – ICE & wATER  
RX611DUX  
7
8
9
1
2
3
4
!0  
!1  
5
6
Internal view  
1 Ice maker/ice box  
2 Freezer main shelves  
3 Ice & water dispenser  
4 Freezer light  
5 Freezer drawers  
6 Freezer door shelves  
7 Fridge light  
8 Fridge door shelves  
9 Fridge main shelves  
!0 Vegetable drawers  
!1 Fridge drawer  
16  
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AbOUT yOUR REfRIgERATOR – NON ICE & wATER  
RX628DX and RX628Dw  
1
7
8
9
2
3
4
5
!0  
!1  
6
Internal view  
1 Freezer light  
2 Freezer door shelves  
3 Freezer main shelves  
4 Ice trays  
5 Ice box  
6 Freezer drawers  
7 Fridge light  
8 Fridge door shelves  
9 Fridge main shelves  
!0 Vegetable drawers  
!1 Fridge drawer  
17  
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OPERATINg INSTRUCTIONS – ICE & wATER CONTROL PANEL  
Ice & water control panel  
7
7
7
8
9
1
3
5
2
4
6
!0  
!1  
!2  
!3  
Ice & water control panel  
1 Water and ice dispenser button  
2 Ice maker on/off button  
3 Freezer temperature button  
4 Fridge temperature button  
5 Function select button  
6 Function set button  
8 Filter change status icon  
9 Ice maker on status icon  
!0 Max Cool icon  
!1 Fast Freeze icon  
!2 Holiday icon  
!3 Lock icon  
7 Dispenser status icons  
Lock function  
This feature will lock the temperature  
and function settings preventing these  
from being changed. This is useful when  
cleaning your refrigerator. When locked,  
the Lock icon will blink and a beep  
will sound.  
To lock  
Press and hold Function Set  
for  
Lock  
3 seconds. The Lock icon will appear and  
the refrigerator settings will be locked.  
To unlock  
Press and hold Function Set  
3 seconds. The Lock icon will turn off  
and the refrigerator settings will be unlocked.  
for  
18  
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OPERATINg INSTRUCTIONS – ICE & wATER CONTROL PANEL  
Holiday function  
ImpORTANT!  
before selecting the holiday function  
remove all perishable food and drink  
from the fridge compartment as  
perishable items may become unsafe  
to consume.  
This feature allows you to leave the  
fridge section unused while the freezer  
section operates as normal. When in  
Holiday  
this function, the fridge temperature  
will be automatically set to 17°C.  
To turn on  
1 Press Function  
until the Holiday icon is selected.  
2 Press Function Set  
, the Holiday function will be activated.  
To turn off  
1 Press Function  
until the Holiday icon is selected.  
2 Press Function Set  
, the Holiday icon will turn off. Holiday function is now deactivated.  
Max Cool  
This function is designed to chill food  
quickly to retain freshness and quality.  
Use this feature before putting large  
quantities of food into the fridge  
compartment.  
The Max Cool function will automatically  
deactivate once the fridge compartment  
has reached the set temperature.  
Max Cool  
To turn on  
1 Press Function  
2 Press Function Set  
until the Max Cool icon is selected.  
, the Max Cool function will activate.  
To turn off, before automatic deactivation  
1 Press Function  
2 Press Function Set  
deactivated.  
until the Max Cool icon is selected.  
, the Max Cool icon will turn off. The Max Cool function is now  
19  
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OPERATINg INSTRUCTIONS – ICE & wATER CONTROL PANEL  
ImpORTANT!  
you cannot adjust the temperature settings when in fast freeze or when Lock has  
been activated. If you try to adjust the settings under these conditions, the special  
function icon beside the freezer temperature display will blink, and a beep will sound  
to indicate that the adjustment cannot be made at this time.  
fast freeze  
This function is designed to freeze food  
quickly to ensure freshness, texture and  
taste are retained during the freezing  
process.  
The Fast Freeze function will  
automatically deactivate after a set  
time period.  
Fast Freeze  
Use this feature before putting large  
quantities of food into the freezer (for  
example after food shopping). For best  
results we recommend that the Fast  
Freeze function be turned on 12 hours  
before food is placed into the freezer.  
To turn on  
1 Press Function  
2 Press Function Set  
until the Fast Freeze icon is selected.  
, the Fast Freeze function will activate.  
To turn off, before automatic deactivation  
1 Press Function  
2 Press Function Set  
deactivated.  
until the Fast Freeze icon is selected.  
, the Fast Freeze icon will turn off. The Fast Freeze function is now  
20  
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OPERATINg INSTRUCTIONS – ICE & wATER CONTROL PANEL  
Adjusting the fridge temperature.  
1 Press . The fridge temperature  
display will start blinking, indicating  
that the fridge is in the temperature  
setting mode.  
2 Press  
to scroll though the fridge  
temperature range from 9°C to 1°C.  
When the desired temperature is  
displayed, wait 5 seconds. The blinking  
will stop and the temperature will  
be set. Alternatively press any other  
button on the control panel within  
5 seconds to set the temperature.  
Fridge Temperature  
Adjusting the freezer temperature  
1 Press . The freezer temperature  
display will start blinking, indicating  
that the freezer is in the temperature  
setting mode.  
2 Press  
to scroll through the freezer  
temperature range from -14°C to -24°C.  
Freezer Temperature  
When the desired temperature is  
displayed, wait 5 seconds. The blinking  
will stop and the temperature will  
be set. Alternatively press any other  
button on the control panel within  
5 seconds to set the temperature.  
Dispenser button  
Press to scroll through dispensing  
options: water, crushed ice or cubed  
ice. Once an icon is illuminated the  
dispensing mode will change to the  
function selected.  
Dispenser  
Ice On/Off  
To turn on  
Press and hold  
for three seconds.  
The Ice On icon will turn on, indicating  
that the ice maker is now functioning.  
To turn off  
Press and hold  
for three seconds.  
The icon will turn off, indicating that  
the ice maker is now off.  
Ice On/Off  
21  
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OPERATINg INSTRUCTIONS – NON ICE & wATER CONTROL PANEL  
Non Ice & water control panel  
1
2
3
4
5
6
Non Ice & Water control panel  
1 Lock button  
2 Fast Freeze button  
4 Fridge temperature button  
5 Max Cool button  
3 Freezer temperature button  
6 Holiday button  
Lock  
This feature will lock the temperature and  
function settings, preventing these from  
being changed. This is useful when cleaning  
your refrigerator. When locked, the Lock  
icon will blink and a beep will sound.  
Lock  
To turn on  
Press and hold for 3 seconds, a white  
LED will turn on above Lock icon. The  
refrigerator settings will be locked.  
To turn off  
Press and hold for 3 seconds, the LED  
above the Lock icon LED will turn off. The  
refrigerator settings will be unlocked.  
22  
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OPERATINg INSTRUCTIONS – NON ICE & wATER CONTROL PANEL  
Holiday  
ImpORTANT!  
before selecting the holiday function remove  
all perishable food and drink from the fridge  
compartment as perishable items may  
become unsafe to consume.  
This feature allows you to leave the fridge  
Holiday  
section unused while the freezer section  
operates as normal. When in this function, the  
fridge temperature will be automatically set  
to 17°C.  
To turn on  
Press  
, a white LED will turn on above the  
Holiday icon. The Holiday function is now  
activated.  
To turn off  
Press  
. The LED above the Holiday icon  
will turn off. The Holiday function is now  
deactivated.  
Max Cool  
This function is to chill food quickly to retain  
freshness and quality. Use this feature before  
putting large quantities of food into the fridge  
compartment.  
The Max Cool function will automatically  
deactivate once the fridge compartment has  
reached the set temperature.  
Max Cool  
To turn on  
Press . A white LED will turn on above the  
Max Cool icon. The Max Cool function is now  
activated.  
To turn off, before automatic deactivation  
Press . The LED above the Max Cool icon  
will turn off. The Max Cool function is now  
deactivated.  
23  
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OPERATINg INSTRUCTIONS – NON ICE & wATER CONTROL PANEL  
fast freeze  
This function is designed to freeze food quickly  
to ensure freshness, texture and taste are  
retained during the freezing process.  
The Fast Freeze function will automatically  
deactivate after a set time duration.  
Fast Freeze  
Use this feature before putting large quantities  
of food in to the freezer (for example after food  
shopping). For best results we recommend that  
the Fast Freeze function be turned on 12 hours  
before food is placed into the freezer.  
To turn on  
Press  
, a white LED will turn on above the  
Fast Freeze icon. The Fast Freeze function is  
now activated.  
To turn off, before automatic deactivation  
Press  
. The LED above the Fast Freeze icon  
will turn off. The Fast Freeze function is now  
deactivated.  
Adjusting the fridge temperature  
1 Press . The fridge temperature display will  
start blinking, indicating that the fridge is in the  
temperature setting mode.  
2 Press  
to scroll though the fridge temperature  
range from 9°C to 1°C.  
Fridge Temperature  
When the desired temperature is displayed,  
wait 5 seconds. The blinking will stop and the  
temperature will be set. Alternatively press  
any other button on the control panel within  
5 seconds to set the temperature.  
Adjusting the freezer temperature  
1 Press . The Freezer temperature display will  
start blinking, indicating that the freezer section  
is in the temperature setting mode.  
2 Press  
to scroll through the freezer temperature  
range from -14°C to -24°C.  
Freezer Temperature  
When the desired temperature is displayed,  
wait 5 seconds. The blinking will stop and the  
temperature will be set. Alternatively press  
any other button on the control panel within  
5 seconds to set the temperature.  
24  
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USINg yOUR wATER DISPENSERꢀ/ꢀICE MAKER – ICE & wATER  
first use of the ice maker/water dispenser  
●  
Check your refrigerator is switched on and has been cooling for at least 2 hours before  
use (refer to page 21 – The temperature of your refrigerator and freezer).  
Check that the water isolation tap has been connected and turned on.  
Press dispenser pad and discard the first 3 L of water, stopping intermittently to remove  
trapped air in the system. Failure to do this will result in excessive dripping from your  
dispenser. This will make sure that the pipes are cleared. If in doubt, keep re-using the  
dispenser until the water runs clear.  
●  
●  
●  
Please discard the first few batches of ice after start up.  
Note: the first time the water dispenser is used, there will be a 1 – 2 minute delay while  
the tank fills, before water is dispensed.  
Storing ice for extended periods  
Storing ice for long periods of time can effect its appearance and odour. We recommend  
that you dispose of any ice which has been stored for extended periods and remove and  
clean the icebox. Allow the ice box to dry thoroughly and cool down before replacing  
into the appliance to prevent ice from sticking to the bin.  
water filter  
●  
The Filter icon  
on the control panel will appear when the filter needs replacing.  
To maintain water quality we recommend the water filter be replaced every 6 months.  
Replace the water filter as per manufacturers instructions or follow instructions below.  
After changing, press the Function button  
and the filter timer will reset.  
Replacement cartridges are available from your Fisher & Paykel Service Agent  
(Kemflo Aicro filter part number 0060823485).  
for 3 seconds, the Filter icon will disappear  
●  
To replace the water filter  
●  
●  
Turn off the water supply.  
Remove the locking key at one end of the filter and then disconnect the water tube.  
Repeat on the other end of the filter.  
●  
●  
To fit the new filter insert the water tube at the inlet end of the filter, secure with locking  
clip and flush 3 L of water through the filter. Note the flow direction on the filter (see  
page 13). Check for leaks.  
Turn off water supply and connect water tube to the outlet end of the filter, secure with  
locking clip.  
ImpORTANT  
●  
●  
To avoid serious illness or death, do not use water of unsafe or of unknown quality.  
The water filter cartridge needs to be changed when the filter icon  
interface panel or after 6 months of use.  
appears on the  
●  
●  
If the water filtration system has been allowed to freeze, replace filter cartridge.  
filter replacement is the consumer’s responsibility and will not be covered by the  
warranty except in the case of faulty parts or materials within the filter cartridge.  
If the water has not been dispensed for some time or has an unpleasant taste or  
odour, flush 10 L of water through the system. If unpleasant taste or odour persists, fit  
a new filter cartridge.  
●  
25  
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USINg yOUR wATER DISPENSERꢀ/ꢀICE MAKER – ICE & wATER  
Removing and replacing the ice box  
To remove the icebox, lift the box and then  
pull towards you, releasing the unit (Fig.ꢀ11).  
Note: water moisture may have condensed  
and frozen the icebox in place.  
Icebox  
When replacing the ice bin, if it does not  
fit easily, remove the box and turn the cam  
mechanism 90° clockwise (Fig.ꢀ12). Reinstall  
the icebox, making sure that the catch on  
the tray fits into the shelf slot.  
Icebox  
If the ice maker does not work properly  
The volume of the icebox equals the  
quantity of ice cubes, which the appliance  
can make in one day. Occasionally a small  
number of ice cubes may remain inside the  
box. If the ice gets stuck, this will result in  
abnormal operation of the ice cube maker.  
To avoid this problem, remove the icebox  
and rearrange the ice cubes, and remove  
the ice cubes which cannot be separated.  
You may hear ice being dropped into the  
storage compartment. This is normal.  
Fig.ꢀ11 Removing icebox  
ImpORTANT!  
●  
●  
Always keep the ice cube outlet clean and  
clear of obstructions.  
Cam mechanism  
Turning the ice maker off and removing  
the icebox enables extra space for food  
storage. Install the additional door shelf at  
the position above the inlet on the freezer  
door (fig.ꢀ13).  
Fig.ꢀ12 Rotating cam mechanism  
●  
Avoid contact with the moving parts of the  
ice maker and do not place your fingers on  
the automatic ice making mechanism while  
the refrigerator is in operation.  
●  
Door shelf  
Do not use ice cubes which have become  
discoloured, usually appearing a greenish-  
blue. If discolouration is observed, contact  
your fisher & Paykel service agent.  
Ensure the ice maker is connected to the  
filter and to a potable water supply.  
Installation of the water connection must  
be completed by a qualified service  
technician or qualified plumber.  
●  
●  
Fig.ꢀ13 Installation of extra door shelf  
26  
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SPECIAL fEATURES  
fruit and vegetable bins  
The fruit and vegetable bin provides a humid environment for your produce ensuring  
moisture and nutrients are retained, and your fruit and vegetables are kept fresher  
for longer.  
To remove the bin, pull it out until it stops, then lift and continue to slide the bin until it  
is fully extended.  
fruit and vegetable bin humidity slide  
The bin has a humidity control slide  
that can be adjusted to the fruit or  
vegetable setting depending on what is  
Humidity Control graphic  
being stored in the bins.  
●  
●  
●  
If you are storing fruit, set the humidity slide to the fruit setting (left side).  
If you are storing vegetables, set the humidity slide to the vegetable setting (right side).  
If you are storing a mixture of fruit and vegetables, position the humidity slide in the  
centre.  
Door alarms  
If the refrigerator or freezer door is left open the alarm will beep at regular intervals to  
remind you to close the door.  
fault alarms  
In the unlikely event of a fault, a fault code will be displayed on the control panel.  
Please take note of the fault code and contact our Customer Care Centre. Contact  
details are in the back of the book.  
water dispenser (Ice & water models only)  
The water dispenser is located on the front of the small door. When pressing the  
dispenser pad, the selection chosen on the control panel will dispense (water, cubed ice  
or crushed ice).  
Drip tray (Ice & water models only)  
The tray at the bottom of the dispenser is designed to collect small spills. It has been  
designed to be removed for cleaning purposes. It does not drain; to empty remove the  
drip tray and wipe up overflow.  
27  
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CLEANINg CARE – EXTERIOR  
Exterior  
Stainless exterior doors  
●  
It is important when cleaning the exterior door surface of your refrigerator, to only use  
liquid dishwashing detergent dissolved in warm water and a soft cloth.  
Dry the door with a clean, lint free cloth.  
The use of any abrasive or stainless steel cleaners and solvents will damage the door  
surface.  
●  
●  
Other exterior surfaces  
Clean all other exterior surfaces with a mix of warm water and liquid dishwashing  
detergent, and a soft cloth.  
If necessary, clean the magnetic door gasket and the centre door gaskets with an old  
toothbrush, warm water and liquid dishwashing detergent.  
●  
●  
Water dispenser pad (Ice & Water models only)  
Clean the dispenser pad and drip tray with a mixture of warm water and a mild  
detergent. Dry thoroughly.  
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CLEANINg CARE – INTERIOR  
Interior  
●  
●  
●  
It is important to keep the interior of the refrigerator and freezer clean to help prevent  
food from becoming contaminated during storage.  
The amount and types of food stored determines how often cleaning should be carried  
out (ideally once every 1 to 2 weeks) in the refrigerator.  
Remove the shelves, door shelves and bins and rinse these parts in a mixture of warm  
water and liquid dishwashing detergent. Rinse and dry the shelves and bins thoroughly  
before replacing them into the refrigerator.  
Wipe over the interior surfaces with a mixture of warm water and liquid dishwashing  
detergent or baking soda dissolved in warm water (add 1 tsp of baking soda to each  
500 mls of water). Rinse with clean water.  
●  
●  
●  
To help remove “old stale refrigerator” smells add a few drops of vanilla essence or  
vinegar to the water before cleaning.  
Do not use harsh, abrasive cloths or cleaners or highly perfumed, strong smelling  
cleaners or solvents on any part of the refrigerator as they can cause damage.  
Glass shelves  
Clean with warm water and detergent or a glass cleaner. If cleaning the shelves without  
removing from the cabinet, use only warm water and detergent as a glass cleaner can  
damage the plastic components of your refrigerator.  
To remove the shelf, tilt the front  
upwards so that the restraining pegs are  
Shelf  
clear of the side guides and pull towards  
you. Keep the shelf tilted to allow the  
retaining stops to clear the side guides.  
Shelf runner  
When repositioning, make sure the shelf  
is pushed back fully and the retaining  
stops have located securely.  
Removing fridge shelf  
ImpORTANT!  
when adjusting the height of a shelf, first remove any food placed on the shelf.  
29  
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STORINg fOOD IN yOUR REfRIgERATOR  
Your refrigerator helps to extend the storage times of fresh perishable foods. The cold  
temperature slows down the major causes of food spoilage – namely, the growth of  
bacteria, moulds and yeasts, and any chemical and physical reactions.  
fresh food care  
The quality of food before it is placed in the refrigerator is critical to successful storage.  
For best results:  
Select foods that are very fresh and of high quality.  
Buy only the amount that you will use within the recommended storage time. If you buy  
extra, plan to freeze it.  
●  
●  
●  
Ensure that food is well wrapped or covered before it is stored. This will prevent food  
from dehydrating, deteriorating in colour or losing flavour and will help maintain  
freshness. It will also prevent odour transfer. Fruit and vegetables need not be wrapped  
provided they are stored in the vegetable bins of the refrigerator.  
Make sure that strong smelling foods are wrapped or covered and stored away from  
foods such as butter, milk and cream which can be easily tainted by strong odours.  
Refrigerate fresh, perishable foods as soon as possible after purchase. If left at room  
temperature for any length of time the rate of deterioration will be accelerated.  
Avoid placing food directly in front of air outlets, as it may freeze and cold air needs to  
circulate to maintain safe food storage.  
●  
●  
●  
●  
●  
Do not open the refrigerator door unnecessarily.  
Cool hot foods down before placing them in the refrigerator. This should be done  
quickly. It can be aided by placing the container of food in a bowl of ice and water;  
renew the ice as necessary. (Note hot containers may damage shelves and walls of the  
refrigerator).  
Store raw and cooked food in separate containers or packaging to prevent cross  
contamination.  
●  
In addition:  
●  
●  
Keep the refrigerator clean. Wipe the inside walls and shelves frequently (refer to  
‘Cleaning Care’) and place only clean containers in the refrigerator.  
Keep a close check on the quality of food in your refrigerator. Discard any food that  
shows signs of spoilage. Pay particular attention to meat, fish and poultry, as these  
foods are highly perishable. Use food within the recommended storage times.  
Dairy foods and eggs  
●  
●  
●  
Most pre-packed dairy foods have a recommended ‘use by/best before/best by’ date  
stamped on them. Store them in the refrigerator and use within the recommended time.  
Butter can become easily tainted by strong smelling foods so it is best stored in a  
sealed container.  
Eggs should be stored in the refrigerator. For best results, especially when baking,  
remove the eggs from the refrigerator two hours before they are to be used.  
30  
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STORINg fOOD IN yOUR REfRIgERATOR  
Red meat  
●  
●  
Place fresh red meat on a plate and loosely cover with waxed paper, plastic wrap or foil.  
Store cooked and raw meat on separate plates. This will prevent any juices lost from the  
raw meat contaminating the cooked product.  
●  
Delicatessen meats should be used within the recommended storage time.  
Poultry  
●  
●  
●  
Fresh whole birds should be rinsed inside and out with cold running water. Dry and  
place on a plate. Cover loosely with plastic wrap or foil.  
Poultry pieces should also be stored this way. Whole poultry should never be stuffed  
until just before cooking, otherwise food poisoning may result.  
Cool and refrigerate cooked poultry quickly. Remove stuffing from poultry and store  
separately.  
Fish and seafood  
●  
●  
Whole fish and fillets should be used on the day of purchase. Until required, refrigerate  
on a plate loosely covered with plastic wrap, waxed paper or foil.  
If storing overnight or longer, take particular care to select very fresh fish. Whole fish  
should be rinsed in cold water to remove loose scales and dirt and then patted dry with  
paper towels. Place whole fish or fillets in a sealed plastic bag.  
Keep shellfish chilled at all times. Use within 1 – 2 days.  
●  
Precooked foods and leftovers  
These should be stored in suitable covered containers so that the food will not dry out.  
Keep for only 1 – 2 days.  
●  
●  
●  
Reheat leftovers only once and until steaming hot.  
Fruit and vegetable bins  
●  
●  
Although most fruit and vegetables keep best at low temperatures, take care not  
to store the following at temperatures of less than 7°C for long periods: Citrus fruit,  
tropical fruit, tomatoes, cucumbers.  
Undesirable changes will occur at low temperatures such as softening of the flesh,  
browning, accelerated decaying and/or loss of flavour.  
Do not refrigerate avocados (until they are ripe), bananas, mangoes or pepinos.  
If possible store fruit and vegetables separately, ie fruit in one bin and vegetables in  
the other.  
Each fruit and vegetable bin has a humidity control slide that can be adjusted  
depending on what is stored in the bins. For more information on using the Humidity  
Control refer to page 27.  
●  
●  
●  
31  
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STORINg fOOD IN yOUR fREEZER  
We recommend the use of temperatures -18°C or colder to store food. This means that  
the food can be kept for longer periods than when refrigeration temperatures are used.  
This is because the growth of bacteria, moulds and yeasts are stopped, and chemical  
and physical reactions are severely restricted at such low temperatures.  
frozen food care  
For best results:  
Choose only high quality foods that freeze well.  
●  
●  
For best results store at -18°C or colder. Take care to maintain this low storage  
temperature, eg try to avoid opening the freezer door unnecessarily. If your ice cream is  
soft you are running your freezer too warm.  
●  
Leave space at the top of containers, glass jars or plastic bags containing liquids or  
semi-solid foods. These expand as they freeze. Usually 20 – 50 mm head space is  
recommended. Seal. Ideally, remove all the air from the package after food is frozen.  
Packages or containers of solid foods should have the air removed from them and be  
sealed tightly before freezing.  
●  
●  
Use the Fast Freeze function when freezing fresh food. This helps to speed up the  
freezing process, giving optimum freezing results. It is recommended that the function is  
activated approximately 2 hours before required. For more information refer to page 26.  
Freeze immediately or as quickly as possible. Freeze only small quantities of food at any  
one time. For best results we recommend that only 1 kg of food be frozen per 25 L of  
freezer storage volume at any one time. (About 3 kg in small freezers and 4 kg in larger  
freezers). For faster freezing, we recommend that fresh food is placed at the top of the  
freezer compartment close to the air vent.  
Thaw foods preferably in a refrigerator, or using a microwave oven or multifunction oven.  
Keep a constant turnover of food. Use older items of food first and do not exceed  
recommended storage times.  
Use good quality freezer proof packaging to maintain food quality.  
If food is only covered in plastic film place inside a freezer-proof plastic bag.  
●  
●  
●  
●  
●  
Recommended freezer storage times  
These times should not be exceeded.  
MONTHS  
TyPE Of fOOD STORED  
1
Bacon, casseroles, milk  
2
Bread, ice cream, sausages, pies – (meat and fruit), prepared shellfish,  
oily fish  
3
4
6
Non-oily fish, shellfish, pizza, scones and muffins  
Ham, cakes, biscuits, beef and lamb chops, poultry pieces  
Butter, vegetables (blanched), eggs whole and yolks, cooked crayfish,  
minced meat (raw), pork (raw)  
12  
Fruit (dry or in syrup), egg whites, beef (raw), whole chicken,  
lamb (raw), fruit cakes  
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STORINg fOOD IN yOUR fREEZER  
Meat, poultry and game  
●  
Do not try to freeze more than 1 kg meat per 25 L of freezer storage volume at any one  
time. Meat must be frozen quickly in order to maintain its texture.  
Do not stuff poultry before freezing.  
Red meat can be cooked from frozen, or from the partly or completely thawed states.  
Remember to allow extra cooking time if cooking from frozen.  
Always thaw poultry completely before cooking.  
●  
●  
●  
Fish  
●  
●  
Fish is best frozen commercially. If, however, you do want to freeze fish at home, make  
sure the fish is very fresh and of high quality.  
Clean, scale and preferably leave whole. All fish should be wrapped in two layers  
of packaging as depending on the type of fish, odours and flavours can be readily  
transferred either to or from it. Seal well.  
●  
●  
For best results, cook from either the frozen or partly thawed state.  
Fruit  
Choose high quality, mature, and ready to eat fruit. Preferably select varieties  
recommended for freezing.  
Avoid unripe and over-ripe fruit.  
The way fruit is packed depends on how it is to be used. Fruits packed in syrup are ideal  
for desserts, whereas fruits packed without sugar are better used for cooking. Most  
fruits can be stored for 8 – 12 months.  
●  
●  
Vegetables  
●  
Most vegetables freeze well, although ‘salad’ vegetables lose their crispness. Other  
vegetables, eg celery, onion and tomatoes, should only be used in cooked dishes as they  
soften on freezing.  
Freeze only high quality, mature, ready-to-eat vegetables.  
Sort and discard any vegetables that are damaged.  
It is necessary to blanch most raw vegetables prior to freezing.  
Blanching involves a short cooking period during which vegetable enzymes are  
destroyed. If these enzymes are not destroyed they cause undesirable physical and  
chemical changes during freezer storage.  
Vegetables can be blanched in boiling water, steam or microwave oven. If using boiling  
water, boil vegetables for 2 – 4 minutes and cool quickly.  
In general, frozen vegetables are best cooked from their frozen state.  
●  
●  
●  
●  
●  
●  
Prepared and cooked foods  
●  
Most cooked foods can be frozen but it is not recommended to freeze the following:  
Cooked egg white, custards, cream fillings and milk puddings, gelatine or jelly-like  
dishes, mayonnaise and similar salad dressings, meringue toppings. These tend to  
separate on thawing.  
33  
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TROUbLESHOOTINg  
If there is a problem with your appliance, please check the following points before  
contacting your local Fisher & Paykel Authorised Repairer or the Customer Care Centre.  
Product parts and accessories can be purchased through Fisher & Paykel Customer Care  
All models  
PRObLEM  
POSSIbLE CAUSES  
wHAT TO DO  
Appliance does  
not operate.  
No electricity at power  
outlet.  
Check that the plug is correctly  
connected and power switched on.  
Check another appliance at the same  
outlet.  
Check house fuse.  
Light not  
working.  
Light not functioning.  
The LED light cannot be serviced by the  
user. Contact your Fisher & Paykel Dealer  
or Fisher & Paykel Authorised Repairer.  
Refrigerator not working.  
Hot weather.  
Check refrigerator is turned on at wall.  
Motor operates  
for long  
periods.  
Minimise door openings to allow  
temperature to stabilise.  
Frequent door openings.  
Large amount of food  
recently added.  
Temperature control set  
too low.  
See ‘Operating Instructions’ section  
(pages 18 – 23).  
Doors not sealing  
properly.  
Check that cabinet is level and gasket  
seals are clean.  
Storage  
compartments  
too warm.  
Temperature setting not  
correct.  
See ‘Operating Instructions’ section  
(pages 18 – 23).  
Frequent door openings.  
Minimise door openings to allow  
temperature to stabilise.  
Large amount of food  
recently added.  
Food freezing  
in the fridge  
compartment.  
Temperature setting not  
correct.  
See ‘Operating Instructions’ section  
(pages 18 – 23).  
Food placed directly in  
front of air outlets.  
Move chill sensitive foods away from the  
centre back of the shelves.  
Unfamiliar  
noises.  
Cabinet not stable or level.  
Freezer is defrosting.  
See ‘Installation Instructions’  
(pages 6 – 13).  
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TROUbLESHOOTINg  
All models  
PRObLEM  
POSSIbLE CAUSES  
wHAT TO DO  
Water in the  
vegetable bins.  
Condensation is formed  
by the water produced  
by fruit and vegetables.  
A small amount of condensation is  
beneficial for fruit and vegetable  
storage.  
Wipe out water with a cloth.  
Exterior of  
This is normal.  
cabinet is warm.  
Condensation  
on outside of  
refrigerator/  
freezer.  
Not unusual during  
periods of high humidity.  
Wipe dry.  
Condensation  
inside fridge  
compartment.  
Frequent or long door  
openings.  
Minimise door openings.  
Door gasket leaking.  
Check that gasket is sitting flat and  
sealing tightly.  
Not unusual during  
Wipe dry.  
periods of high humidity.  
Door handles out  
of alignment.  
With time and usage,  
movement may occur.  
See ‘Installation instructions’ – ‘Stability  
instructions’ (page 11).  
Tray/bin does  
not slide in and  
out evenly.  
Packaging trapped.  
Check to ensure no food or packaging is  
trapped behind the tray/bin.  
Taste of odour in  
ice cubes.  
Transfer of odour/taste  
from strong smelling  
foods.  
Wrap or cover strong smelling foods.  
Excessive gasket  
noise.  
May be due to a build up  
of dirt and/or grime.  
Clean gasket and apply Armorall.  
Move obstruction.  
Door not closing.  
An obstruction is  
blocking door closing.  
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TROUbLESHOOTINg  
Ice & water models only  
PRObLEM POSSIbLE CAUSES  
wHAT TO DO  
Automatic ice  
maker does  
not work.  
Ice maker has not been  
turned on.  
Switch on ice maker (refer to page 25).  
Water supply turned off or  
not connected.  
Connect water supply.  
Freezer compartment not  
working.  
Contact Customer Care.  
Water pressure too low.  
Water line kinked/squashed.  
Filter clogged.  
Check water pressure.  
Check water line for kinks/squashing.  
Water filter may need replacing.  
Ice cubes stick in ice bin.  
Remove ice bin, loosen cubes and  
remove clumped ice. Refit ice box.  
Ice cubes have  
odour/taste.  
Unsealed packages may be  
transmitting odour/taste.  
Old cubes need to be discarded.  
Ensure food packaging is sealed.  
Interior of freezer needs  
cleaning.  
Ice storage bin needs to be emptied  
and washed.  
Clean refrigerator (refer to page 29).  
Filter may need changing.  
A new filter may need to be installed.  
Close door.  
Poor taste from incoming  
water.  
Slow ice cube  
freezing.  
Door may have been left ajar.  
Freezer compartment too  
warm.  
Turn temperature to a colder setting  
(refer to pages 18 – 23).  
Wet ice/  
Low water pressure.  
Check water pressure.  
ice clumping.  
Filter blocked.  
Replace filter (refer to page 13).  
Long freezer door openings.  
High ambient temperature.  
Gently tap ice to unstick or, if large  
clumps occur, empty ice bin and make  
new ice.  
Ice bin left out of freezer  
compartment for a length  
of time.  
Ice will stick together over  
time.  
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TROUbLESHOOTINg  
Ice & water models only  
PRObLEM POSSIbLE CAUSES  
wHAT TO DO  
Water has poor  
taste/odour.  
Refrigerator not used for an  
extended period.  
Dispense 10 L of water so fresh  
water supply is replenished.  
Water dispenser  
does not work.  
Water supply turned off or  
not connected.  
Turn water on.  
Press dispenser for 1 minute to  
remove trapped air from water line  
and to fill the water system.  
Supply line may be blocked.  
Check supply for kinks or leaks.  
On first installation there  
may be air in water system.  
To remove air, run 3 L of water  
through the dispenser.  
Filter may be blocked and  
need replacing.  
Replace filter (see back of this  
booklet for Customer Care contact  
details).  
Water frozen in tank.  
Increase temperature to a warmer  
setting in fresh food compartment  
and freezer.  
Water in first  
glass is warm.  
Water dispenser not used  
for extended period.  
Discard first glass of water  
dispensed.  
Tank capacity used recently.  
Air trapped in tank.  
Allow water time to cool.  
Drips overflow  
drip-shelf.  
Flush 3 L water through dispenser,  
stopping intermittently.  
New filter installed.  
Flush 10 L water through filter and  
then 3 L through dispenser.  
Water flow rate  
has slowed down.  
Filter cartridge is restricted.  
Replace filter as soon as possible  
(see pages 12 – 13).  
Ice buildup  
inside freezer  
compartment.  
Freezer door not closing  
tightly.  
Arrange items in freezer so door can  
close tightly.  
Check and clean door gasket seal.  
Ice maker sounds.  
Normal ice maker operation.  
Refer to refrigerator sounds (refer  
to page 25).  
Small or large ice  
cubes.  
Insufficient or excessive  
water pressure.  
Check water pressure.  
37  
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MANUfACTURER’S wARRANTy  
You will receive a 2 year Manufacturer’s Warranty with the purchase of this refrigerator  
covering parts and labour for servicing within the countries New Zealand, Australia,  
Singapore and The republic of Ireland and Northern Ireland. All other countries are  
excluded.  
fisher & Paykel undertakes to:  
Repair or, at its option, replace without cost to the owner either for material or labour  
any part of the product, the serial number of which appears on the product, which is  
found to be defective within TWO YEARS of the date of purchase.  
Note: this warranty is an extra benefit and does not affect your legal rights.  
This warranty DOES NOT cover  
A Service calls which are not related to any defect in the product. The cost of a service  
call will be charged if the problem is not found to be a product fault. For example:  
1 Correcting the installation of the product.  
2 Instructing you how to use the product.  
3 Replacing house fuses or correcting house wiring or plumbing.  
4 Correcting fault(s) caused by the user.  
5 Noise or vibration that is considered normal, eg drain/fan sounds, refrigeration  
noises or user warning beeps.  
6 Correcting damage caused by pests, eg rats, cockroaches, etc.  
7 Replacement light bulbs.  
B Defects caused by factors other than:  
1 Normal domestic use; or  
2 Use in accordance with the product’s user guide.  
C Defects to the product caused by accident, neglect, misuse or ‘act of God’.  
D The cost of repairs carried out by non-authorised repairers or the cost of correcting  
such unauthorised repairs.  
E Normal recommended maintenance as set out in the product’s user guide.  
F Repairs when the appliance has been dismantled, repaired or serviced by other than a  
Fisher & Paykel Authorised Repairer or the selling dealer.  
G Pick-up and delivery.  
H Transportation or travelling costs involved in the repair when the product is installed  
outside the Fisher & Paykel Authorised Repairer’s normal service area.  
I Filter replacement except in the case of faulty parts or materials within the filter  
cartridge.  
J Damage (including water damage) caused by faulty installation or plumbing.  
This product has been designed for use in a normal domestic (residential) environment.  
This product is not designed for commercial use (whatsoever). Any commercial use by a  
customer will affect this product’s warranty.  
38  
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MANUfACTURER’S wARRANTy  
Service under this Manufacturer’s Warranty must be provided by a Fisher & Paykel  
Authorised Repairer (refer to the ‘Customer care’ section at the back of this book). Such  
service shall be provided during normal business hours. This warranty certificate should  
be shown when making any claim.  
for Australian Customers  
This warranty is an extra benefit and does not affect your legal rights. Our goods come  
with guarantees that cannot be excluded under the Australian Consumer Law. You are  
entitled to a replacement or refund for a major failure and for compensation for any  
other reasonably foreseeable loss or damage. You are also entitled to have the goods  
repaired or replaced if the goods fail to be of acceptable quality and the failure does not  
amount to a major failure.  
Please keep this user guide in a safe place.  
39  
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CUSTOMER CARE  
before you call for service or assistance...  
Check the things you can do yourself. Refer to the installation instructions and your user  
guide and check that:  
1 Your product is correctly installed.  
2 You are familiar with its normal operation.  
3 You have read the ‘Troubleshooting’ section at the back of the book.  
If after checking these points you still need assistance or parts, please refer to your  
nearest Authorised Service Centre, Customer Care, or contact us through our website  
In New Zealand if you need assistance…*  
Call your Fisher & Paykel retailer who is trained to provide information on your  
appliance, or if we can be of any further help, please contact our Customer Care Centre.  
Toll free: 0800 FP CARE or 0800 372 273  
fax: (09) 273 0656  
Postal address: Fisher & Paykel Appliances Ltd, PO Box 58546, Botany, Auckland 2163  
If you need service…*  
Fisher & Paykel has a network of independent Fisher & Paykel Authorised Repairers  
whose fully trained technicians can carry out any service necessary on your appliance.  
Your dealer or our Customer Care Centre can recommend a Fisher & Paykel Authorised  
Repairer in your area.  
In Australia if you need assistance…*  
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care  
Consultants.  
Toll free: 1300 650 590  
fax: (07) 3826 9298  
Postal address: Fisher & Paykel Appliances Ltd, PO Box 798, Cleveland QLD 4163  
If you need service…*  
Fisher & Paykel has a network of qualified Fisher & Paykel Authorised Repairers  
responsible for servicing only Fisher & Paykel branded appliances. Our Customer Care  
Centre can recommend a qualified Fisher & Paykel Authorised Repairer in your area.  
*If you call, write or contact our website please provide: your name and address, model  
number, serial number, date of purchase and a complete description of the problem.  
This information is needed in order to better respond to your request for assistance.  
Product details can be found on the inside of the fridge compartment, left hand side.  
40  
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CUSTOMER CARE  
Complete and keep for safe reference:  
Model  
Serial No.  
Purchase Date  
Purchaser  
Dealer  
Suburb  
Town  
Country  
41  
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Copyright © Fisher & Paykel 2014. All rights reserved.  
The product specifications in this booklet apply to the specific products  
and models described at the date of issue. Under our policy of continuous  
product improvement, these specifications may change at any time. You  
should therefore check with your Dealer to ensure this booklet correctly  
describes the product currently available.  
NZ AU  
839705 B  
08.14  
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