Extron electronic DVR 68 1998 01 REV C User Manual

User Guide  
Streaming A/V Products  
VNM Recorder  
VN-Matrix® Recorder  
68-1998-01 Rev. C  
04 13  
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FCC Class A Notice  
This equipment has been tested and found to comply with the limits for a Class A digital  
device, pursuant to part 15 of the FCC rules. The Class A limits provide reasonable  
protection against harmful interference when the equipment is operated in a commercial  
environment. This equipment generates, uses, and can radiate radio frequency energy and,  
if not installed and used in accordance with the instruction manual, may cause harmful  
interference to radio communications. Operation of this equipment in a residential area is  
likely to cause interference; the user must correct the interference at his own expense.  
NOTE: For more information on safety guidelines, regulatory compliances, EMI/EMF  
compatibility, accessibility, and related topics, see the “Extron Safety and  
Specifications Availability  
Product specifications are available on the Extron website, www.extron.com.  
Copyright  
© 2013 Extron Electronics. All rights reserved.  
Trademarks  
All trademarks mentioned in this guide are the properties of their respective owners.  
The following registered trademarks(R), registered service marks(SM), and trademarks(TM) are the property of  
RGB Systems, Inc. or Extron Electronics:  
Registered Trademarks(®)  
AVTrac, Cable Cubby, CrossPoint, eBUS, EDID Manager, EDID Minder, Extron, Flat Field,GlobalViewer, Hideaway, Inline, IP Intercom, IP Link,  
Key Minder, LockIt, MediaLink, PoleVault, PURE3, Quantum, SoundField, System Integrator, TouchLink, V‑Lock, VersaTools, VN‑Matrix,  
VoiceLift, WallVault, WindoWall  
Registered Service Mark(SM) : S3 Service Support Solutions  
Trademarks()  
AAP, AFL (Accu‑Rate Frame Lock), ADSP (Advanced Digital Sync Processing), AIS (Advanced Instruction Set), Auto‑Image, CDRS (Class D  
Ripple Suppression), DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), Driver Configurator, DSP Configurator, DSVP  
(Digital Sync Validation Processing), FastBite, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, PowerCage, ProDSP, QS‑FPC (QuickSwitch  
Front Panel Controller), Scope‑Trigger, SIS, Simple Instruction Set, Skew‑Free, SpeedMount, SpeedNav, SpeedSwitch, TeamWork,  
Triple‑Action Switching, XTP, XTP Systems, XTRA, ZipCaddy, ZipClip  
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Conventions Used in this Guide  
In this user guide, the following are used:  
WARNING: A warning warns of things or actions that might cause injury, death, or  
other severe consequences.  
CAUTION: A caution warns of things or actions that might damage the equipment.  
NOTE: A note draws attention to important information.  
TIP: A tip provides a suggestion to make setting up or working with the device easier.  
Commands are written in the fonts shown here:  
^ARMerge Scene,,Op1 scene 1,1^B51^W^C  
[01]R000400300004000080000600[02]35[17][03]  
EX!*X1&*X2)*X2#*X2!CE}  
NOTE: For commands and examples of computer or device responses mentioned  
in this guide, the character “0” is used for the number zero and “O” represents the  
capital letter “o”.  
Computer responses and directory paths that do not have variables are written in the font  
shown here:  
Reply from 208.132.180.48: bytes=32 times=2ms TTL=32  
C:\Program Files\Extron  
Variables are written in slanted form as shown here:  
ping xxx.xxx.xxx.xxx —t  
SOH R Data STX Command ETB ETX  
Selectable items, such as menu names, menu options, buttons, tabs, and field names are  
written in the font shown here:  
From the Filemenu, select New.  
Click the OKbutton.  
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Contents  
Introduction ............................................1  
About the  
Web-based  
User Interface........................................23  
About this Guide.............................................. 1  
About the VNM Recorder ................................ 1  
Overview of Recorded Streams ................... 2  
Overview of Stream Playback ...................... 2  
About RAID5 Storage .................................. 3  
Transport Protocols Used for Streaming .......... 3  
Multicast RTP — An Overview..................... 4  
Unicast RTP — An Overview ....................... 5  
Unicast TCP — An Overview ....................... 6  
Definitions........................................................ 7  
Features .......................................................... 7  
Overview of the Web‑based User Interface.... 23  
Accessing the Web‑based User Interface ...... 24  
Web‑based User Interface Control Options.... 25  
Device List Page........................................ 26  
Recorder Device Page............................... 28  
Recorder Page .......................................... 30  
Navigate Page........................................... 32  
Player Page ............................................... 35  
Advanced Configuration ................................ 38  
Config Page............................................... 38  
Accounts Page.......................................... 41  
VN‑Matrix Encoder and  
Panels and Cabling .................................8  
Installation Overview........................................ 8  
Front Panel Features........................................ 8  
Rear Panel Features ...................................... 10  
Decoder Configuration.................................. 42  
About the Content Directory...............43  
Overview ....................................................... 43  
Content Directory Basics............................... 44  
Setting a Stream Storage Location................ 45  
Creating a Directory....................................... 45  
Understanding Saved Recordings  
With Multiple Elements ................................. 46  
Renaming a Stream or Directory.................... 47  
Deleting a Stream or Directory....................... 47  
Recorder Configuration and Hardware  
Setup......................................................12  
Setup Overview............................................. 12  
VNM Recorder Power Up Procedure............. 13  
Login Information....................................... 14  
VNM Recorder Power Down Procedure......... 15  
Using the Front Panel ................................ 15  
Using the Keyboard and Mouse................. 16  
Choosing the Controller Device...................... 16  
Configuring the VNM Recorder...................... 17  
Default Network Settings ........................... 17  
Configuring the Network and  
IP Address Settings .................................. 17  
Configuring the VN‑Matrix Encoders  
and Decoders............................................... 22  
VNM Recorder • Contents  
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Recording and Playing Streams...........48  
Reference Information .........................62  
Initial Setup and Configuration ....................... 48  
Setting up a VN‑Matrix Codec  
Included Parts ............................................... 62  
as a Decoder............................................ 48  
Setting up a VN‑Matrix Codec  
as an Encoder .......................................... 49  
Switching a Codec  
Firmware Updates.................................63  
Preparing the Firmware.................................. 63  
Gathering Firmware Installation Information.... 64  
Installing the Firmware................................... 65  
between Encoder and Decoder ................ 50  
Recording a Stream....................................... 50  
Recording Preparation............................... 50  
Initialize Recording..................................... 51  
Stop Recording ......................................... 51  
Playing a Recorded Stream ........................... 52  
Playback Preparation................................. 52  
Initialize Playback....................................... 53  
Pause Playback......................................... 53  
Stop Playback ........................................... 53  
Start and Finish Times ............................... 53  
Auto Repeat .............................................. 53  
Using Bookmarks.......................................... 54  
File Structure ............................................. 54  
Playback of Bookmarked Streams............. 54  
Deleting Bookmarks .................................. 54  
Browser Configuration.........................68  
Microsoft Internet Explorer  
(version 7 or above) ...................................... 68  
Mozilla Firefox (version 1.3 or above) ............. 71  
Mounting...............................................72  
Tower Installation........................................... 72  
Rack Installation ............................................ 72  
UL Guidelines for Rack Mounting............... 72  
Rack Mounting .......................................... 73  
About Alarms........................................55  
Overview ....................................................... 55  
Alarms Page.................................................. 56  
Filter Settings............................................. 56  
Alarm Type ................................................ 57  
Alarm Severity............................................ 57  
Applying Alarm Filter Settings .................... 57  
Alarm List .................................................. 58  
Alarm Logs Page........................................... 59  
Alarm Reference Tables................................. 60  
Alarm Type Description  
— Encoder............................................... 60  
Alarm Type Description  
— Decoder............................................... 61  
Alarm Type Description  
— System Controller ................................ 61  
VNM Recorder • Contents  
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Introduction  
This section provides an overview of the user guide and describes the Extron  
VN‑Matrix (VNM) Recorder and its features. Topics that are covered include:  
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About this Guide  
This guide contains installation, configuration, and operating information for the  
VNM Recorder.  
In this guide:  
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The term "recorder" refers specifically to the VNM Recorder.  
The term "codec" refers to either a VN‑Matrix encoder or decoder.  
The term "stream" refers to multimedia that is constantly received by (and normally  
presented to) an end‑user while being delivered by a VN‑Matrix encoding device.  
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The term "element" refers to the video/graphics, audio, data, and whiteboard  
(user data) content that is contained within a stream.  
About the VNM Recorder  
The VNM Recorder connects to a network and is used to digitally record and play back  
multiple PURE3® streams via the IP network of VN‑Matrix encoders and decoders. The  
VNM Recorder is used with any VN‑Matrix application to document, archive, review, and  
play back highly sophisticated or demanding AV imagery.  
The VNM Recorder has the ability to record PURE3 encoded IP streams on each channel.  
Up to five PURE3 streams can be recorded or played back on a single recorder. PURE3  
streams recorded together maintain proper synchronization on playback.  
The VNM Recorder uses a network storage architecture which makes systems highly  
scalable and flexible. Storage capacity can be increased or decreased based on the number  
of inputs, recording time, and archiving requirements.  
VNM Recorder • Introduction  
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Figure 1 shows a typical VNM Recorder application, which includes a single VN‑Matrix  
codec. The application shown in figure 1 can operate in recording mode or playback mode.  
Source  
TCP/RTP  
Control PC  
LAN-1  
LAN-2  
TEST  
STATUS  
ALARM  
Network  
VN-MATRIX 300 SERIES  
SERIAL DIGITAL VIDEO OVER IP  
VN-Matrix Codec  
Target  
Display  
TCP/RTP  
VNM Recorder  
Figure 1. VNM Recorder Application Diagram  
Overview of Recorded Streams  
The following information is associated with recorded streams when using the  
VNM Recorder.  
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Recorded streams are stored as files on the VNM Recorder.  
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Each recording contains (as a minimum) a video element.  
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A recording may also include elements containing audio, data, and whiteboard  
information (if these are present and enabled at the encoder). If these are selected  
for storage, each element is stored as an individual file under the same directory.  
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Each recording may contain up to five channels.  
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Each channel originates from a VN‑Matrix encoder device (or a VN‑Matrix codec  
configured as an encoder).  
Overview of Stream Playback  
The following information is associated with stream playback when using the VNM Recorder.  
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When a recording is selected for playback that contains multiple elements, the  
necessary files and channels (a maximum of five channels are supported) are loaded.  
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The files that are loaded in each channel are treated as a single recording and may  
not be split.  
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The video content, which is assigned to channel 1, is always played.  
The audio, data, and whiteboard elements may be enabled or disabled for playback  
(when present in the recording).  
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During playback, the audio, whiteboard, and data elements are always slaved to  
their respective video stream. In other words, all channels are slaved to the video  
stream on channel 1.  
VNM Recorder • Introduction  
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About RAID5 Storage  
RAID storage is a system which allows hard drives to be linked together to form a single  
large capacity storage device that offers superior performance, storage capacity, and  
reliability over other storage solutions.  
The VNM Recorder uses RAID5 storage. RAID5 storage provides the following advantages.  
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Increased storage performance.  
Full data redundancy which allows for data backup in the event of a hard drive failure.  
A hard drive is set aside as a hot spare drive which is used to automatically rebuild the  
data of a failed drive and allow the system to recover.  
Transport Protocols Used for Streaming  
The source data from a VN‑Matrix encoder can be distributed to multiple displays/decoders  
(one‑to‑many) or to a single display/decoder (point‑to‑point). A previously recorded stream  
can be distributed in the same way and may be thought of as an encoder in this context.  
A stream may be transported from the source (encoder, recorded stream) to the display  
(decoder) using one of three methods:  
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Multicast Real‑time Transport Protocol (RTP)  
Unicast Real‑time Transport Protocol (RTP)  
Unicast Transmission Control Protocol (TCP)  
By default, the VNM Recorder provides a choice of unicast RTP or unicast TCP transport  
protocols. A multicast transport protocol may be configured if required (see Multicast  
Enable on page 40 of the Config Page section).  
NOTES:  
During playback of a recorded stream, the default transport protocol used is unicast  
RTP.  
When a stream is recording, the VNM Recorder may be considered as a display  
(decoder) device.  
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Multicast RTP — An Overview  
Multicast RTP allows a source to be displayed on multiple displays. This method uses a  
real‑time variation of UDP (User Datagram Protocol) called RTP (Real‑time Transport  
Protocol).  
RTP  
RTP  
Network  
LAN-1  
LAN-2  
STATUS  
LAN-1  
LAN-2  
STATUS  
VN-MATRIX 225 SERIES  
RGB/DVI OVER IP  
VN-MATRIX 225 SERIES  
RGB/DVI OVER IP  
Encoder sends data using RTP  
to a multicast group.  
RTP  
RTP  
RTP  
RTP  
LAN-1  
LAN-2  
STATUS  
VN-MATRIX 225 SERIES  
RGB/DVI OVER IP  
SOURCE  
LAN-1  
LAN-2  
STATUS  
VN-MATRIX 225 SERIES  
RGB/DVI OVER IP  
LAN-1  
LAN-2  
STATUS  
VN-MATRIX 225 SERIES  
RGB/DVI OVER IP  
Multiple decoders can be  
part of the multicast group.  
DISPLAYS  
Figure 2. Multicast RTP Streaming  
The source encoder uses RTP to send data to a multicast group. The source does not need  
to know the IP address of the decoders that are using the source.  
RTP provides very low latency which is important for video streaming. Unlike other  
protocols, RTP packets include a time stamp. If packets are received in the wrong  
order, they are sorted into the correct order for display or discarded if the time stamp is  
out‑of‑date.  
However, because RTP is a connectionless protocol, data delivery is not guaranteed.  
When data packets are lost (for example, due to excessive network traffic), the  
VN‑Matrix 200 / 225 / 300 / 325 devices carefully manage the data stream to minimize any  
image disruption.  
VNM Recorder • Introduction  
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Unicast RTP — An Overview  
Similar to multicast RTP, this method uses a real‑time variation of UDP protocol, called  
unicast RTP. This method can be used where the network infrastructure does not support  
multicast traffic. Typically, this protocol is used for point‑to‑point configuration (single source  
to single display), but can be configured to use up to a maximum of four displays.  
NOTE: The encoder sends an individual stream to each decoder. This means that the  
total bandwidth of the VN‑Matrix system increases as more decoders are added.  
RTP 1  
RTP 2  
RTP 3  
RTP 4  
RTP (1-4)  
LAN-1  
LAN-2  
STATUS  
LAN-1  
LAN-2  
STATUS  
Network  
VN-MATRIX 225 SERIES  
RGB/DVI OVER IP  
VN-MATRIX 225 SERIES  
RGB/DVI OVER IP  
Encoder sends data using RTP  
to up to 4 specified decoders.  
LAN-1  
LAN-2  
STATUS  
VN-MATRIX 225 SERIES  
RGB/DVI OVER IP  
SOURCE  
LAN-1  
LAN-2  
STATUS  
VN-MATRIX 225 SERIES  
RGB/DVI OVER IP  
LAN-1  
LAN-2  
STATUS  
VN-MATRIX 225 SERIES  
RGB/DVI OVER IP  
DISPLAYS  
Figure 3. Unicast RTP Streaming  
RTP provides very low latency which is important for video streaming. Unlike other  
protocols, RTP packets include a time stamp. If packets are received in the wrong  
order, they are sorted into the correct order for display or discarded if the time stamp is  
out‑of‑date.  
However, because RTP is a connectionless protocol, data delivery is not guaranteed.  
When data packets are lost (for example, due to excessive network traffic), the  
VN‑Matrix 200 / 225 / 300 / 325 devices carefully manage the data stream to minimize any  
image disruption.  
VNM Recorder • Introduction  
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Unicast TCP — An Overview  
This method transports data using standard TCP (Transport Control Protocol) and should  
only be used for single point‑to‑point transfer of data.  
TCP is a connection‑based protocol and, therefore, data is guaranteed to be delivered.  
However, in the event of excessive network traffic, delivery may be delayed which will impact  
real‑time performance.  
TCP  
TCP  
LAN-1  
LAN-2  
STATUS  
LAN-1  
LAN-2  
STATUS  
Network  
VN-MATRIX 225 SERIES  
RGB/DVI OVER IP  
VN-MATRIX 225 SERIES  
RGB/DVI OVER IP  
Encoder  
Decoder makes a TCP  
connection with a  
specified encoder.  
SOURCE  
DISPLAYS  
Figure 4. Unicast TCP Streaming  
The decoder defines which source to connect to. Other than defining an IP address and  
source type (if required), no special source encoder setup is required.  
VNM Recorder • Introduction  
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Definitions  
PURE3 — PURE3 is specifically designed for network transmission of real time media (such  
as video or graphics, audio, data, and whiteboard elements). It features both spatial and  
temporal image compression, which allows for efficient bandwidth usage.  
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PURE3 streams always contain video or graphic elements.  
PURE3 streams may contain audio, data, and whiteboard elements that are associated  
with the video and graphic elements.  
Streaming media (stream) — This term refers to multimedia that is constantly received  
by (and normally presented to) an end‑user while being delivered by a streaming provider.  
Internet television is a commonly streamed medium. Streaming media (stream) in this guide  
refers to a PURE3 media stream that is produced by a VN‑Matrix encoding device.  
Device license — This term refers to the number of licensed features that are available on  
a device within a VN‑Matrix system. All devices contain a default license that offers a default  
level of functionality. See Licensed Features panel on page 29 of the Recorder Device  
Page section for information about device licenses.  
NOTE: The VNM Recorder contains a default license that allows for five recorder  
channels and five player channels. It is currently not possible to change the license on  
the VNM Recorder.  
Controller license — This term refers to the license that is supplied to the device  
designated as the system controller. See Controller Licensing on page 42 of the  
Accounts Page section for information about controller licenses.  
Data — This refers to the transfer method of data between an encoder and a decoder. Data  
input is created at the encoder, placed into the PURE3 stream, and sent to the decoder. The  
data is received in the same form that it was transmitted. This method of data transfer is  
unidirectional and can only be sent from an encoder to a decoder.  
Whiteboard (wb) data — Also known as annotation data, whiteboard data outputs text  
and/or simple pointer annotation onto local displays that are connected to VN‑Matrix  
encoders or decoders. This type of data is bidirectional, which allows a decoder to send  
whiteboard data to an encoder.  
Features  
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Record, synchronize, and play back up to five visually lossless PURE3 encoded VN‑  
Matrix streams over IP.  
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Digitally record and play back video/graphics, audio, and data.  
Virtual switching of video, graphics, and audio over IP.  
Point to point and long distance distribution.  
Link multiple recorder units together for applications requiring recording for more than  
five streams.  
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The VNM Recorder is a scalable and flexible system.  
VNM Recorder • Introduction  
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Panels and  
Cabling  
This section provides information on:  
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Installation Overview  
1. Turn off and disconnect the VNM Recorder and all existing devices.  
2. Mount the recorder, if necessary, as described in the Mounting section on page 72.  
3. Connect any necessary devices to the recorder (see Front Panel Features below and  
Rear Panel Features on page 10).  
4. Reconnect and power on all devices.  
Front Panel Features  
NOTE: Some features listed in this user guide may not be available on some units. This  
will not affect the overall functionality of the VNM Recorder.  
The front panel of the VNM Recorder is shown in figure 5.  
1
2
3
4
5
6
7
Figure 5. VNM Recorder Front Panel  
SCA / SATA drive panel — This panel houses the RAID5 hard drives. One hard drive  
is referred to as a hot spare drive, which is a drive that is inactive until an active drive  
fails. When an active drive fails, the hot spare drive rebuilds the data of the failed drive  
so that the system can recover.  
a
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Power button — This is the main power button, which is used to apply or turn off the  
main power. When the main power is turned off, standby power is actively supplied to  
the recorder.  
b
CAUTION: If the recorder requires service, disconnect the power supply from the  
recorder before proceeding.  
Reset button — Use this button to reboot the recorder.  
c
d
Status LEDs — Six LEDs are used to provide the status of the VNM Recorder (see  
figure 6).  
2
1
Network Activity (1)  
Power  
Drive Activity  
Network Activity (2)  
Overheat/Fan Failure  
Power Supply/Fan Failure  
Figure 6.  
Status LED Icons  
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Power LED — This LED lights when the recorder is receiving power.  
Drive Activity LED — This LED indicates drive activity when flashing or flickering.  
NOTE: This light may not respond and an audible alarm may go off if a  
hard drive has failed. Check to see if a hard drive has failed and replace if  
necessary.  
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Network Activity LED (1) — This LED flashes to indicate activity on the first  
network.  
Network Activity LED (2) — This LED flashes to indicate activity on the second  
network.  
Overheat and Fan Failure LED — When this LED is flashing, it indicates that a  
fan has failed inside the recorder. When the LED is continuously lit, it indicates that  
the recorder has achieved a condition which may cause it to overheat. This LED will  
remain flashing or on for as long as these conditions exist.  
NOTE: If the LED is continuously lit, the condition may be caused by cables  
obstructing the airflow of the recorder or the ambient room temperature.  
Check the routing of the cables and make sure all fans are operating  
normally. If necessary, move the recorder to a cooler location or adjust the  
room temperature.  
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Power Supply/Fan Failure LED — When this LED is lit, it indicates a power  
supply fan has failed. The power supply module has a redundant backup fan that  
will increase its speed to compensate, but the power module should be replaced as  
soon as possible.  
NOTE: The recorder may operate louder than usual until the power supply is  
replaced.  
USB (Universal Serial Bus) ports — Insert any compatible USB device into these  
ports. Use an external USB storage device with these ports to update the system.  
e
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CD/DVD drive — Insert any compatible CD or DVD into this drive. This drive is used for  
system updates or software installation.  
f
g
3.5 inch floppy drive — This drive accepts 3.5 inch floppy disks.  
Rear Panel Features  
NOTE: Some features listed in this user guide may not be available on all units. This will  
not affect the overall functionality of the VNM Recorder.  
The rear panel connections of the VNM Recorder are shown in figure 7.  
17  
2
18  
12  
1
3
5
6
9
11  
4
7
8
10  
13 14  
15 16  
19  
Figure 7. VNM Recorder Rear Panel Connections  
Power input (IEC connector) — Plug a standard IEC power cord into this connector  
to connect the recorder to a 100 to 240 VAC, 50 Hz or 60 Hz power source.  
a
b
Alarm Reset button and LED — When the recorder overheats or when a hard drive  
fails, an audible alarm is activated and the LED turns on to indicate that there is a  
problem with the device. Press this button to turn the alarm off.  
PS/2 mouse connector (optional) — Connect a PS/2 mouse to this port.  
PS/2 keyboard connector (optional) — Connect a PS/2 keyboard to this port.  
c
d
e
USB (Universal Serial Bus) connectors — Insert any compatible USB device into  
these ports.  
Parallel/Printer connector (not used)  
f
g
COM1 serial connector (not required) — Connect a compatible device to this 9‑pin  
serial port.  
COM2 serial connector (not required) — Connect a compatible device to this 9‑pin  
serial port.  
h
i
Ethernet connector (eth0) — Connect a RJ‑45 cable to this port. This port connects  
to a primary network and is the default network port that should be used to connect to  
a VN‑Matrix network.  
Ethernet connector (eth1) — Connect a RJ‑45 cable to this port. This port connects  
to a secondary network.  
j
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Center/Subwoofer connector (not required; orange) — Connect a compatible  
center speaker or subwoofer to this port.  
k
l
Line in connector (not required; blue) — Connect a compatible line in device to  
this 3.5 mm port. Use this port to play external audio through the sound card of the  
recorder.  
Rear speaker connector (not required; black) — Connect a compatible rear  
speaker to this 3.5 mm port.  
m
n
o
p
Front speaker connector (not required; lime) — Connect a compatible front  
speaker to this 3.5 mm port.  
Side speaker connector (not required; gray) — Connect a compatible side speaker  
to this 3.5 mm port.  
Microphone connector (not required; pink) — Connect a compatible microphone to  
this port.  
VGA connector — Connect a compatible VGA monitor to this port.  
7-pin connector (not active/used)  
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s
DVI connector — Connect a compatible DVI monitor to this port.  
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Recorder  
Configuration and  
Hardware Setup  
This section provides information on how to configure the VNM Recorder so that it will  
work within a VN‑Matrix system. After completing this chapter, see the "About the  
Web-based User Interface" section on page 23 for information about controlling the  
VNM Recorder using a control PC.  
Topics that are covered include:  
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Setup Overview  
1. Connect a mouse, a keyboard, and a computer monitor (for configuration purposes) to  
the VNM Recorder (see the Rear Panel Features section on page 10).  
2. Use a network switch to connect a primary VN‑Matrix network to the rear panel  
Ethernet connector (eth0) of the VNM Recorder (see the Rear Panel Features  
section on page 10).  
3. Power on the VNM Recorder and all necessary devices (see the VNM Recorder  
Power Up Procedure section on page 13).  
4. Determine the device that will function as the controller (see the Choosing the  
Controller Device section on page 16).  
5. Configure the VNM Recorder network settings (see the Configuring the  
VNM Recorder section on page 17).  
6. Configure the network settings of each VN‑Matrix encoder and decoder (see the  
7. Power down the VNM Recorder (see the VNM Recorder Power Down Procedure  
section on page 15) and all configured devices. After a few seconds, power on the  
VNM Recorder and all necessary devices.  
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VNM Recorder Power Up Procedure  
Use the following procedure to power up the VNM Recorder.  
NOTE: Before turning on the VNM Recorder, ensure that all necessary devices are  
powered on and connected properly.  
1. Press the power button on the front of the unit to initialize the bootup sequence.  
2. After bootup is complete, the following login screen appears if a local monitor is  
connected. The VNM Recorder is now operational.  
Figure 8. VNM Recorder Login Screen  
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Login Information  
NOTES:  
A mouse, keyboard, and monitor must be connected to the VNM Recorder to log in to  
the unit itself.  
Login information is case sensitive.  
It is only necessary to log in to the VNM Recorder when it requires configuration. The  
VNM Recorder does not require login information for normal operation.  
Log in to the VNM Recorder using the Red Hat® Enterprise Linux® login page (see figure 8).  
The default login information is as follows.  
z Administrator username— root  
z Administrator password— Extron2010  
z Guest username— matrix_rec  
z Guest password— matrix  
If necessary, the administrator password, guest username, and guest passwordcan  
be changed. New usernamescan also be added.  
NOTE: The procedures detailed within this guide use the administrator username  
and passwordto configure the recorder. It is recommended that the administrator  
usernameand passwordis only given to those who require it. Others should be using  
the guest login information (or a created personal login) to access the recorder so that  
important configuration settings cannot be changed.  
To change the administrator password:  
1. From the menu bar on the desktop, select System>Administration>  
RootPassword.  
2. If prompted for an administrator password, type in the appropriate password. The  
default administrator password is listed above.  
3. Follow the remaining prompts to change the password.  
To add or change usernames and passwords:  
1. From the menu bar on the desktop, select System>Administration>  
UsersandGroups.  
2. The User Manager window appears. Use this window to add, modify, or delete users.  
Click on the Helpmenu for more information.  
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VNM Recorder Power Down Procedure  
Use the following methods to safely power down the VNM Recorder.  
Using the Front Panel  
If the VNM Recorder is not logged into:  
1. Press and release the front panel power button.  
2. The recorder takes approximately 20 to 30 seconds to power‑down.  
If the VNM Recorder is logged into:  
1. Press and hold the power button until the LED of the power button turns off. This turns  
the recorder off instantly.  
- OR -  
1. Press and release the front panel power button.  
2. The recorder opens a prompt asking for a shut down confirmation. There are three  
options to choose from.  
z Log out  
z Shut down  
z Restart the computer  
If desired, click on the Save current setupcheck box to save the desktop  
configuration. Select the appropriate radio button and click OK(see figure 9). The  
recorder takes approximately 20 to 30 seconds to shut down.  
Figure 9.  
Front Panel Shut Down Confirmation Window  
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Using the Keyboard and Mouse  
From the login screen:  
1. Click on either Shut Downor Restartas required.  
2. The recorder opens a prompt asking for confirmation of the selected request.  
3. The recorder takes approximately 20 to 30 seconds to complete the request.  
From the Linux desktop:  
1. From the menu bar on the desktop, select System > Shut Down...  
2. The recorder opens a prompt containing four options.  
z Hibernate  
z Restart  
z Cancel  
z Shut Down  
Select one of the options as desired. If no option is selected within 60 seconds, the  
recorder shuts itself down (see figure 10).  
Figure 10. Mouse and Keyboard Shut Down Confirmation Window  
Choosing the Controller Device  
In any VN‑Matrix system, one device needs to be configured as a controller. The  
controller acts as a central point of reference for each device, manages all of the system  
communications to every matrix device present, and also serves the web‑based control  
interface to the user.  
NOTE: The VNM Recorder is configured as a controller when shipped. The controller  
address is set to the same value as the eth0port (192.168.254.254).  
The controller can be one of the following devices.  
z
z
z
VN‑Matrix 200, 225, 300, or 325 device which is suitable for small network systems  
VNM Recorder which is suitable for small network systems  
VNM Enterprise Controller which is suitable for large network systems  
When a controller device has been chosen, all devices within the VN‑Matrix system must  
reference the IP address of the controller device. When configuration of the VN‑Matrix  
system is complete, the IP address of the controller device can be entered into a suitable  
web browser running on any PC or laptop connected to the VN‑Matrix network.  
For information on how to configure the VNM Enterprise Controller, see the VNM Enterprise  
Controller User Guide. For information on how to configure the VN‑Matrix encoders and  
decoders, see the VN-Matrix 200 Series User Guide, VN-Matrix 225 Series User Guide,  
VN-Matrix 300 User Guide, and the VN-Matrix 325 User Guide.  
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Configuring the VNM Recorder  
NOTE: Initial configuration of the VNM Recorder requires a mouse, keyboard, and  
monitor. When configuration is complete, it is not necessary to keep these devices  
attached to the recorder. The recorder can be completely controlled using the web‑  
based user interface.  
Default Network Settings  
The VNM Recorder is pre‑configured with the following network settings.  
IP Address:  
Subnet Mask:  
192.168.254.254  
255.255.255.0  
Controller IP Address:  
192.168.254.254  
NOTE: Using these settings, the VN‑Matrix encoder/decoder unit(s) must use  
IP addresses within the range 192.168.254.1 through 192.168.254.253 and use the  
same subnet mask. The default network settings can also be changed to match an  
existing network setup. This is explained in the following sections.  
Configuring the Network and IP Address Settings  
Use the following procedure to change the network settings on the VNM Recorder.  
Stage 1 — Configure the network settings  
1. If the recorder is not turned on already, power up the unit and wait for the login screen  
to appear on the monitor (approximately two minutes and fifteen seconds).  
2. Enter in the administrator username and password at the login screen. See the  
"Login Information" section on page 14 for username and password information.  
3. From the menu bar on the desktop, select System > Administration > Network.  
The Network Configuration window appears (see figure 11).  
Figure 11. Network Configuration Window  
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4. Select the eth0(upper Ethernet connector; primary network) device line to highlight it. If  
there is a network cable present and it is connected to a switch, the status should read  
Active.  
5. Click Deactivate. The status of the eth0device should now read Inactive.  
6. Double‑click on the eth0device. The Ethernet Device window appears (see figure 12).  
Figure 12. Ethernet Device Window  
7. Change the Addressand Subnet maskfields as required and then click OK.  
NOTE: The Default gateway addressfield is only required if devices are on  
different subnets.  
8. Navigate back to the Network Configuration window (see figure 11). Select the  
eth0device and then click Activate.  
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9. If changes were made, a dialog box appears asking to confirm the changes. Click Yes  
to confirm and save the changes (see figure 13).  
Figure 13. Confirm Settings Window  
10. The following dialog box appears (see figure 14). Click OKto continue.  
Figure 14. Settings Saved Window  
11. A loading dialog box appears and the necessary changes are made to the system. After  
the loading dialog box disappears, navigate back to the Network Configuration window  
and check that the status of the eth0device now reads Active.  
12. Close the Network Configuration window.  
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Stage 2 — Setting the controller IP address  
1. If necessary, enter the administrator username and password at the login screen. See  
the  
Login Information section on page 14 for username and password information.  
2. From the desktop, double‑click on Computer > Filesystem > home > matrix_rec  
(see figure 15).  
3. Double‑click on the folder that contains that latest release of the recorder software (at  
the time this guide was released, the latest software would be stored in the ver3.10.9  
folder or in a folder with a similar name).  
Figure 15. Navigating to the Recorder Software Folder  
4. Click on the config.xml file to select it.  
5. From the Editmenu, select Duplicate. This creates a backup copy (named  
config (copy).xml) of the original config.xml file. Keep the backup copy for system  
restoration purposes.  
6. Right‑click on the config.xml file and select the Open with "Emacs Text Editor"  
option.  
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7. Near the bottom of this file are two values named st_controlIpand st_localIp0with  
an IP address listed under each (see figure 16). Edit these values as follows.  
z
If the VNM Recorder is the controller device, edit both values to match the  
IP address (eth0) of the recorder.  
z
If the VNM Recorder is not the controller device, change the st_controlIpvalue  
to match the IP address of the controller device. Change the st_localIp0value to  
match the IP address (eth0) of the recorder.  
Edit this value to match  
the IP address of the  
controller device.  
Edit this value to match  
the IP address (eth0) of the  
VNM Recorder.  
Figure 16. Config.xml Text Window  
NOTE: Be careful not to change any other values or remove any of the special  
formatting characters in this file.  
8. Click on the save icon  
or click on the Filemenu and select the  
Save (current buffer)option.  
9. Close the text editor window and all other folder windows.  
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Stage 3 — Restart the VNM Recorder  
Restart the VNM Recorder. See the VNM Recorder Power Down Procedure section on  
page 15 for more information.  
Configuring the VN-Matrix Encoders and Decoders  
For the VNM Recorder to function properly, update each VN‑Matrix device to point to the  
new IP address of the controller device. For information on how to configure the encoders  
and decoders, see the VN-Matrix 200 Series User Guide, VN-Matrix 225 Series User Guide,  
VN-Matrix 300 User Guide, and the VN-Matrix 325 User Guide.  
NOTE: The VNM Recorder can operate with unicast (RTP and TCP) or multicast  
streams. Keep this in mind when setting up and configuring the encoders on a  
VN‑Matrix network.  
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About the  
Web-based  
User Interface  
NOTE: It is important that all devices within the VN‑Matrix network contain the same  
version of firmware to avoid communication and compatibility issues. Check that each  
device contains the same version of firmware by using the Device List page (see  
page 26) of the web‑based user interface. To update the VNM Recorder firmware,  
see the Firmware Updates section on page 63.  
This section provides information on:  
z
z
z
z
z
Overview of the Web-based User Interface  
The web‑based user interface is an application that is used to configure the devices in a  
VN‑Matrix network. It is accessed by using a web browser and entering in the IP address  
of the controller device. The user interface allows for system level configuration and can be  
used with any VN‑Matrix device that is connected to the controller device. The following list  
outlines the configuration options that are available.  
z
z
Configure all VN‑Matrix devices that are connected to the controller device.  
Switch all VN‑Matrix 200 / 225 / 300 / 325 codec devices from encoders to decoders  
and vice versa.  
z
z
Configure the type of compression that is applied to a stream.  
Choose the appropriate transport protocol that will be used between an encoder and a  
decoder.  
z
Configure the specific types of elements that are distributed over a PURE3 stream.  
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Accessing the Web-based User Interface  
NOTE: The user interface shown in this guide is available when using VN‑Matrix 200,  
225, 300, or 325 devices or a VNM Recorder. This interface is best used when  
configuring small systems. For larger systems, using a VNM Enterprise Controller  
interface is recommended. See the VNM Enterprise Controller User Guide for more  
information.  
The web‑based user interface can be accessed using a suitable web browser (for example,  
Microsoft® Internet Explorer® v7 or above or Mozilla® Firefox® v1.3 or above) running on  
any PC or laptop connected to the VN‑Matrix network. With a web browser open, use the  
following steps to access the user interface.  
1. Type in the IP address of the controller device into the address bar of the web browser  
browser.  
NOTES:  
If the VNM Recorder is configured as the controller device of the VN‑Matrix  
network, the IP address must be appended with the port number that is used as  
If the web browser cannot access the web-based user interface, the security  
settings of the web browser may need to be configured. See the Browser  
Configuration section on page 68 for more information.  
Figure 17. Controller Login Page  
2. Enter the appropriate username and password.  
NOTES:  
By default, these are both set to admin.  
For information on how to change the password, see the Accounts Page section  
on page 41.  
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3. Click Log Inor press <Enter> on the keyboard. The Device List page appears  
(see figure 18).  
Figure 18. Device List Page  
For more information on how to control and navigate the user interface, see the  
Configuration section on page 38.  
NOTES:  
The system can be logged out of at any time using any of the interface pages.  
Click on the Logouttab to exit the user interface or simply close the web  
browser.  
If configuration changes were made to the system, it is recommended to click on  
the Save Alltab before logging out.  
Web-based User Interface Control Options  
This section details the user interface pages that are associated with the VNM Recorder and  
describes what they are commonly used for. The pages associated with the VNM Recorder  
are listed below.  
z
z
z
z
z
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Device List Page  
The Device List page lists all of the VN‑Matrix devices detected on the network. This is also  
the first page that is seen after logging in (see figure 19).  
5
6
7
1
2
3
4
Figure 19. Device List Page  
NOTE: If devices are added after the page has been displayed, they may not  
automatically appear on this list. Refreshing the page or clicking on the Device List  
tab updates the list.  
When a VN‑Matrix device has been detected and listed on the Device List page, an entry  
will be displayed even if the device is subsequently disconnected. All valid devices are listed  
by device name and followed by their current IP address.  
NOTE: Some listed devices may not show an IP address. These devices are known as  
inactive devices. A device is considered inactive if it is disconnected from the network  
or powered down.  
Device Icons — There are seven types of device icons.  
a
NOTE: VN‑Matrix 200 and 225 devices use the same icons shown below.  
A five channel VNM Recorder.  
A VN-Matrix 2xx series codec device with DVI input or output.  
A VN-Matrix 2xx series encoder device with DVI input or output.  
A VN-Matrix 2xx series decoder device with DVI input or output.  
A VN-Matrix 300 series codec device with 3GSDI input or output.  
The text after the hyphen details the video signal type.  
A VN-Matrix 300 series decoder device with 3GSDI input or  
output.  
The text after the hyphen details the video signal type.  
A VN-Matrix 325 codec device.  
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Mode Icons — The current configuration status of each device is identified by an icon.  
b
?
An undefined device.  
A device configured as an encoder (source).  
A device configured as a decoder (display).  
A VNM Recorder.  
Alarm Status Icons — The alarm status of a device is indicated by a colored icon.  
For more information on alarm statuses, see the "About Alarms" section on page 55  
or click on the Alarmstab and then click on the Helptab within the web‑based user  
interface.  
c
A device which has not contacted the controller this session.  
A device under active control with no alarms.  
A device under active control showing warning alarms.  
A device under active control showing critical alarms.  
Name — The device name is shown in this column. To change the name of the device,  
see the "Recorder Device Page" section on page 28.  
d
e
IP Address — The IP address of the device is shown in this column.  
NOTE: The IP address of the device is only shown if the device is currently present  
on the network and configured to use the controller.  
Version — This column shows the current firmware version installed onto each device.  
f
g
NOTE: To avoid compatibility issues, all devices must have the same version of  
firmware installed onto each device.  
Del — This column is used to remove devices from the VN‑Matrix network. Clicking on  
the red Xicon brings up a confirmation dialog. Click OKto delete the selected device  
from the database. Devices can only be deleted when the physical device is not actively  
being managed and when active connections have been disconnected from the device.  
Before deleting the device, the system carries out an implicit "save all" action to ensure  
that the current and persistent databases remain up‑to‑date.  
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Recorder Device Page  
This page is accessed by selecting the VNM Recorder device on the Device List page  
(see page 26).  
1
3
2
4
Figure 20. Recorder Device Page  
The Recorder Device page shows the basic status for a VNM Recorder device. The device  
information is presented in four panels.  
NOTE: This guide references the Device page for the VNM Recorder only. See the  
other device user guides or click on the Helptab for information on device specific  
control options.  
Device Summary panel — This panel indicates the connection status of the device  
and the status of the management link between the device and the system controller.  
a
z
Name — The device name can be modified by typing in a new name into this field  
and clicking Update. The name should be comprised of letters, numbers and the  
underscore character. Spaces should be avoided.  
z
z
Serial Number — The field displays the serial number of the device.  
Device Status — This field indicates the management state of the device. Normally  
it should show Active, but if the device is missing or it cannot be contacted via the  
controller it will show No Device.  
z
z
IP address:port(cport) — This field displays the IP address of the current device,  
the UDP port the device is using to communicate with the controller, and the  
controller UDP port it is contacting.  
Link Status — When a device is active, this field displays the quality of the  
management link between the device and the system controller. A link status of  
Goodindicates little or no management packet loss. A link status of Fairindicates  
a small amount of packet loss. A link status of Poorindicates a bad link; investigate  
whether the link to the device has sufficient bandwidth to carry the data and  
management traffic.  
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Device Setup panel — This panel controls various global actions for the device.  
b
z
Device Type — This field will always display storageas the device type for the  
VNM Recorder and cannot be changed.  
NOTE: When this field displays none, source, or display, it means that the  
device is a codec, encoder, or decoder.  
z
Mode — A device can be configured using four modes.  
NOTE: This configuration option is not available for the VNM Recorder. These  
modes are detailed for reference purposes.  
z
z
enable — This is normal operation.  
disable — Using this mode on a source device stops streaming to the  
network, but still shows pass‑through output. Using this mode on a display  
device outputs a splash screen in place of normal data.  
z
z
standby — Using this mode on a source device stops streaming and disables  
pass‑through output. Using this mode on a display device disables all output.  
VN‑Matrix 300 / 325 devices do not support standby mode.  
test — Using this mode on a device (source or display) shows a splash screen  
with the words "Test Mode". Normal streaming is suspended.  
z
z
Data Interface — This option allows the streaming interface to be specified.  
Currently, the only option available is Cat6, which uses the eth0(primary)  
network interface.  
Multicast TTL — This field is used to specify the number of hops multicast traffic  
will make between routed domains when it exits a source. It is not used for TCP or  
unicast RTP traffic and is only used on a source.  
Licensed Features panel — This panel is used to manage the device license and  
indicates what features the user has access to. If the device has an incorrect checksum  
for the licensed features, a license error message will be shown and the device will not  
support streaming functions.  
c
NOTE: The VNM Recorder contains a default license that allows for five recorder  
channels and five player channels. It is currently not possible to change the  
device license on the VNM Recorder.  
CAUTION: DO NOT place controller license information into this panel. Doing  
this may cause the VNM Recorder to stop responding. This panel is used for  
device licenses only. See Controller Licensing on page 42 of the Accounts  
Page section for information about controller licenses.  
Configuration panel — This panel indicates what features the user is able to control.  
Each device consists of a number of components which are accessed by clicking on  
the appropriate links.  
d
The Recordericon accesses the pages that manage the recording of VN-Matrix  
PURE3 streams to the VNM Recorder hard disk.  
The Playericon accesses the pages that manage the playback of previously  
recorded VN-Matrix PURE3 streams.  
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Recorder Page  
This page is accessed by selecting the VNM Recorder device on the Device List page  
(see page 26) and then clicking the Recordericon located on the Configuration panel of the  
Recorder Device page (see page 28).  
1
2
3
4
5
Figure 21. Recorder Page  
The Recorder page controls the recording functionality of the VNM Recorder. The recorder  
is capable of recording up to five simultaneous channels. Each channel contains one video  
stream. In addition, a channel may also contain audio and data elements if these are present  
and enabled at the encoder.  
NOTES:  
The audio and data elements can be recorded, but in order to do so, those elements  
must be selected using the appropriate check boxes (audio, wb,  
and data).  
The ability of the VNM Recorder to record multiple streams depends on the bandwidth  
of the source data streams and the disc writing capability of the recorder hardware.  
name — The device name can be modified by editing this field and clicking Update.  
The name should be comprised of letters, numbers, and the underscore character.  
Spaces can be used, but should be avoided if possible.  
a
Storage Path — Data is recorded in the directory specified in this field. This is modified  
on the Navigate page that can be accessed by clicking on either the Storage Pathlink  
or the Navigatetab at the top of the Recorder page. For more information on changing  
the storage path, see the Navigate Page section (see page 32).  
b
c
Bookmark button — Clicking on this button during a recording sets a reference point  
within the stream that can be retrieved later. A new reference point is placed within the  
stream each time the button is pressed and allows for multiple reference points to be  
set. See the Using Bookmarks section on page 54 for more information.  
NOTE: The bookmark button on this page only works while recording a stream.  
Bandwidth — This drop‑down menu is used with the Bandwidthtab. Select a channel  
and a source element from the menu and use the Bandwidthtab to monitor bandwidth  
statistics. For more information on monitoring bandwidth, see the VN-Matrix 200 Series  
User Guide, VN-Matrix 225 Series User Guide, VN-Matrix 300 User Guide, and the  
VN-Matrix 325 User Guide.  
d
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channel — There are five channels that can be used for recording. Each recorder  
channel contains the following parameters.  
e
NOTE: Channel 1 must always be used when recording. When using multiple  
recording channels, use them in consecutive order and do not skip channels. For  
example, assign three recordings to channels 1, 2, and 3. DO NOT assign the  
recordings to channels 1, 3, and 5 or to a similar configuration where one or  
more channels are skipped.  
z
z
source — This drop‑down menu is used to select the RTP or TCP stream of each  
available VN‑Matrix stream.  
group — Checking this box allows channel recordings to be grouped together.  
Grouped channels start, record, and stop together.  
z
z
audio — Checking this box enables synchronized recording of the audio channel.  
wb — Checking this box enables the recording of whiteboard (annotation) data.  
See the Definitions section on page 7 for more information.  
z
z
data — Checking this box enables the recording of user data. See the Definitions  
section on page 7 for more information.  
filename — This field is used to name the recording. The name of the file appears  
in the Content Directory and is placed at the beginning of all recorded elements for  
that channel.  
z
z
description — This field is used to enter important information about a recording.  
This information is stored with the recorded stream and is visible on the Player  
page (see page 35) under the Tag column.  
record — Check this box and click the Updatebutton to start a recording.  
Uncheck this box and click the Updatebutton to stop a recording. Grouped  
channels will start and stop together.  
z
z
time — While recording, the length of time that has been recorded is displayed.  
MB — While recording, the size of the recorded stream is displayed in megabytes.  
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Navigate Page  
This page is accessed by selecting the VNM Recorder device on the Device List page  
(see page 26), clicking the Recordericon located on the Configuration panel of the  
Recorder Device page (see page 28), and clicking on the Navigatetab.  
2
3
4
5
6
7
1
Figure 22. Navigate Page  
CAUTION: It is possible to access directories that contain critical files that should not  
be modified at all. Care must be taken when using the control options available on  
this page.  
The Navigate page provides simple file manager capabilities for the VNM Recorder. This  
page is primarily used to set the default location that is used to store recordings as well as  
to create or delete directories and files.  
Content Directory — The Content Directory allows for content selection and  
a
navigation between directories. The Content Directory should be used when using the  
configuration options on this page. See the About the Content Directory section on  
page 43 for more information.  
Update Storage Path — Clicking on this button takes the storage path specified in the  
Update Pathfield and assigns it as the current file storage location.  
b
Group Recordings — A recording file is made up of a group of files sharing a common  
prefix all grouped together into a directory.  
c
z
When the Group Recordingsbox is checked, the content directory lists a logical  
view of each type of stream that is present in the recording (this is the default  
setting). Each stream type is represented by an icon in the Type column. The  
Tag column contains the text that was entered in the descriptionfield on the  
Recorder page (see the Recorder Page section on page 30).  
z
When the Group Recordingsbox is unchecked, the content directory lists the  
actual directories that are created for each element type of a recording. In this view,  
it is possible to access the individual files that make up the recorded stream.  
NOTE: The Player page (see page 35) automatically enables group  
recordings.  
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Update Path — Use this field to set the recording storage location.  
d
NOTE: The default storage path of the VNM Recorder is set to  
/home/matrix_rec/Recording_Files. This is the recommended path where all  
recordings should be stored.  
1. Use the Content Directory to navigate to the appropriate location. The Update  
Pathfield automatically updates to confirm the selected location.  
2. Click the Update Storage Pathbutton to assign the storage location.  
3. Click the Save Alltab to save and set the default storage location.  
- OR -  
1. Manually type in the location of the directory into this field.  
NOTE: When typing in a directory or file location, it must contain the exact  
characters. Characters are case sensitive.  
2. Click the Update Pathbutton to go directly to the specified location.  
3. Click the Update Storage Pathbutton to assign the storage location.  
4. Click the Save Alltab to save and set the default storage location.  
Delete Selection — Use this field to delete files or directories.  
e
NOTES:  
Incorrect use of the delete function will cause the VNM Recorder to become  
unstable. This feature should only be used by an experienced technician.  
A directory can only be deleted when it is empty.  
1. Use the Content Directory to navigate to the appropriate location.  
2. Click on the appropriate radio button in the Sel column to select the file that needs  
to be deleted.  
3. Click Delete Selection.  
4. A prompt appears asking to confirm the deletion. Click OKto delete the selection.  
- OR -  
1. Manually type in the location of the file or directory into this field.  
2. Click Delete Selection.  
3. A prompt appears asking to confirm the deletion. Click OKto delete the selection.  
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Make Directory — Use this field to add a new directory.  
f
NOTE: It is recommended that a new directory is created for each recording so  
that they are easier to identify and retrieve for playback.  
1. Use the Content Directory to navigate to the appropriate location.  
2. Enter the name of the new directory into the Make Directoryfield.  
3. Click Make Directoryto create the new directory.  
- OR -  
1. Manually type in the location of where the new directory will be placed, followed  
by the name of the new directory (for example, /home/matrix_rec/  
Recording_Files/test).  
2. Click Make Directoryto create the new directory. In the example above, the name  
of the new directory is called test and is located in the Rec_Files directory.  
Rename Selection — Use this field to rename a file or directory.  
g
NOTE: Incorrect use of the rename function will cause the VNM Recorder to  
become unstable. This feature should only be used by an experienced technician.  
1. Use the Content Directory to navigate to the directory of the file to be renamed.  
2. Click on the appropriate radio button in the Sel column to select the file that needs  
to be renamed. The filename appears in the first text field next to the Rename  
Selectionbutton. DO NOT rename the file using this field.  
3. Using the second field, type in the desired name for the file.  
4. Click Rename Selectionto rename the file.  
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Player Page  
This page is accessed by selecting the VNM Recorder device on the Device List page  
(see page 26) and then selecting the Playericon located on the Configuration panel of the  
Recorder Device page (see page 28).  
1
2
3
4
5
Figure 23. Player Page  
The Player page is used to play back recorded media files that are stored on the  
VNM Recorder. This page also allows for the configuration and operation of multiple  
player channels.  
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Selecting a recording for replay  
The initial selection of a recorded stream is made by clicking on the appropriate filename  
shown in the Listing Directory (also known as the Content Directory; see  
e
and the About the Content Directory section on page 43 for more information). This  
loads all of the content that contains the same prefix name and that was recorded at the  
same time as the selection. Up to five channels, each containing different sets of elements,  
can be loaded. After the content has been loaded, the user can edit the playback start and  
finish times. This is only permitted within the current bounds of the recording time displayed  
on channel 1 (also known as video‑player0).  
NOTES:  
If any streams in a recording are not required for playback, they can be removed by  
unchecking their boxes and clicking Update.  
During replay, the audio, whiteboard, and data streams are always slaved to their  
respective video stream. All streams are slaved to the video stream on channel 1.  
The default transport protocols that are used during replay are unicast RTP and  
unicast TCP, depending on the selection made at the corresponding decoder device.  
If necessary, the multicast RTP transport protocol may also be enabled (see Multicast  
Enable on page 40 of the Config Page section).  
The other features of the Player page are detailed below.  
Playback Controls — When a media file as well as the start and finish times have  
a
been selected, playback can be controlled using the play, pause, and stop buttons  
(see the icons below). During active playback, a bookmark can be created using the  
bookmark button (see the icons below). Clicking on this button sets a reference point  
within the stream that can be retrieved later. A new reference point is placed within the  
stream each time the button is pressed and allows for multiple reference points to be  
set. For more information on bookmarks, see the Using Bookmarks section on  
page 54.  
Stop  
Pause  
Play  
Bookmark  
NOTE: Attempts to create a bookmark while content is not playing will be ignored.  
netSlave — When multiple player systems are managed by a single controller, it is  
possible to synchronize their start and pause operations during playback. This can be  
configured by selecting a suitable netSlave. The netSlavecan be set to either Local  
NetMasteror to the name of another player in the system.  
b
z
When Local NetMasteris selected, the local player is either standalone or the  
master of a group (if another player in the system selects it as netSlave). Figure 23  
shows what a Player page would look like with Local NetMasterselected.  
z
When set to the name of another player, the local player becomes a network slave.  
Playback sessions start and pause synchronously, but requires separate play and  
pause commands to be issued on each local master player (for example,  
a playback channel waiting for a remote system to start or pause will show the  
NSYN status).  
auto repeat — Checking this box will result in the current file restarting immediately  
after the file has ended. Manually stopped files do not repeat automatically.  
c
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channel — There are five channels that can be used for playback. Each playback  
channel contains the following parameters.  
d
z
prefix — Displays the name of the selected file. Only the first 11 characters of the  
filename are displayed.  
z
z
z
z
z
sid — Displays the identification number of the filename.  
date — Displays the date when the file was recorded.  
start — Displays the time when the file started recording.  
finish — Displays the time when the file stopped recording.  
video — By default, this check box is always selected for video playback. Click on  
the icon to the right of the check box to go to the video Config page (see page 38).  
z
z
z
audio — If audio is present in the recording, select this check box to play back  
the audio stream. Click on the icon to the right of the check box to go to the audio  
Config page (see page 38).  
wb — If whiteboard data (user annotation) is present in the recording, select this  
box to play back the whiteboard stream. Click on the icon to the right of the check  
box to go to the whiteboard Config page (see page 38).  
data — If data is present in the recording, select this box to play back the data  
stream. Click on the icon to the right of the check box to go to the data Config  
page (see page 38).  
NOTE: For more information on the Config page, see the Config Page  
section on page 38.  
Listing Directory — Also known as the Content Directory, this panel allows for content  
selection and navigation between directories. This panel also shows the current file  
storage location. For more information on how to use this panel, see the About the  
Content Directory section on page 43.  
e
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Advanced Configuration  
This section provides information on the web‑based interface pages used for advanced  
configuration of the VNM Recorder. The advanced configuration pages associated with the  
VNM Recorder are listed below.  
z
z
Config Page  
This page is accessed by selecting the VNM Recorder device on the Device List page  
(see page 26), selecting the Playericon located on the Configuration panel of the  
Recorder Device page (see page 28), and then clicking on one of the icons in the video,  
audio, wb, and data columns (see channel on page 37 of the Player Page section).  
1
2
3
4
5
6
7
Figure 24. Config Page  
NOTES:  
The settings on this page should not be modified since most of the settings in a  
recording are controlled from the Player page. The only exception to this is when  
enabling multicast transport for a selected playback stream by selecting the  
Multicast Enablecheck box.  
Transport protocols must be kept consistent between the video and audio elements.  
The Config page modifies a single channel element of a VN‑Matrix stream. This page is  
primarily used to monitor the current number of transport connections as well as to select  
or unselect Multicast Enable(see Streams panel on page 40) when using  
RTP streaming. The other control options on this page are detailed for reference purposes.  
The control options for the Config page are detailed on the next page.  
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name — The channel name can be modified by editing this field and clicking Update.  
This name is visible during source selection on a decoder (display) as well as during file  
selection on a recorder. The name should be comprised of letters, numbers and the  
underscore character. Spaces can be used, but should be avoided if possible.  
a
Playback Controls — See the Player Page section on page 35 for more information  
on playback controls.  
b
.
netSlave (not shown) — See the Player Page section on page 35 for more  
information. This setting should not be modified on this page.  
NOTE: The netSlaveoption is only available when video‑player0 is selected. For  
all other selections, only slave to masteris available.  
slave to master — Checking this box causes the current player channel to synchronize  
its playback control to its local master channel (Video channel‑0).  
c
NOTES:  
This setting is enabled by default and should not be modified.  
The slave to mastercheck box is available on all channels except  
video-player0.  
z
When checked, all video channels are always synchronized to Video channel‑0. This  
allows the playback controls to affect all of the playback channels simultaneously.  
z
When unchecked, individual playback channels can be controlled using the  
playback controls.  
NOTE: The audio, whiteboard, and data elements are always synchronized to  
their associated video channel.  
auto repeat (not shown) — See the Player Page section on page 35 for more  
information.  
.
d
NOTE: The auto repeatoption is only available when video‑player0 is selected.  
For all other selections, only slave to masteris available.  
Media panel — This panel contains the following parameters.  
NOTE: The information contained in this panel is created from information supplied  
by the Player page and should not be modified unless absolutely necessary.  
z
Playback Path — Type in the location of the file or directory or choose a file from  
the Content Directory to automatically fill in this field.  
NOTE: Typed in changes made to this field will only be implemented when  
Updateis clicked.  
z
z
z
Playback Date — This is automatically filled in when a file has been chosen from  
the Content Directory or when a file location is manually entered into the Playback  
Pathfield.  
Playback Start — This is automatically filled in when a file has been chosen from  
the Content Directory or when a file location is manually entered into the Playback  
Pathfield.  
Playback Finish — This is automatically filled in when a file has been chosen from  
the Content Directory or when a file location is manually entered into the Playback  
Pathfield.  
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FEC (Forward Error Correction) panel — Currently not supported.  
e
f
NOTES:  
The FEC panel is available on the audio configuration pages only.  
FEC is intended to be used for correcting network packet loss when using  
VN‑Matrix 300 or 325 devices. This feature is currently not supported.  
Streams panel — This panel contains the following parameters.  
z
Multicast Enable — Checking this box allows the user to control whether a player  
channel transmits all RTP streams in multicast or unicast mode. When enabling  
multicast, the user is prompted for the multicast group address. The address  
should be within the range of 224.xxx.xxx.xxx to 239.xxx.xxx.xxx. There is no  
maximum stream limit when using multicast mode.  
When in unicast mode, only four RTP streams are supported. When more streams  
than supported are provisioned, those streams which are not active are listed with  
an (x) suffix.  
NOTE: When modifying this check box for the video and audio elements of  
a single channel recording, ensure that both check boxes are configured  
similarly (both check boxes selected or both unselected).  
z
New Export Stream — Clicking this button provides a mechanism to export  
streams to another controller domain. For more information, please contact  
the Extron S3 Sales and Technical Support Hotline and ask for an Applications  
Engineer.  
NOTE: Export stream provisioning requires detailed knowledge of network  
configuration. Contact Extron for details if export streams are required.  
z
Connection details — In the lower section of the Streams panel, each export  
stream connection is listed with its destination, transport protocol, scope (local or  
external stream), and IP information of the destination. Export streams can also be  
deleted by clicking on the red cross.  
Listing Directory — Also known as the Content Directory (see the About the  
Content Directory section on page 43).  
g
NOTE: The information contained in this panel is created from information supplied  
by the Player and Navigation pages. DO NOT use the Config page to modify this  
information.  
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Accounts Page  
Access this page by selecting the Accountstab on the Device List page (see page 26).  
1
3
2
4
Figure 25. Accounts Page  
The Accounts page is primarily used to change the password that is used for logging into  
the designated controller device of the VN‑Matrix system. This page is also used to manage  
the license that is assigned to the controller device and adjust the internal clock.  
Changing User Login Passwords  
There are two accounts that can be used for logging into the controller device.  
Administrator — Allows full read and write access to all configuration options. The  
default password for this account is admin (which is the same as the username).  
a
Public — Allows read only access to configuration options. The default password for  
this account is public (which is the same as the username).  
b
NOTES:  
Passwords can only be modified when the user is logged in with the  
Administrator account. If the user is logged in with the Public account,  
password modification fields will be disabled.  
The username and password entries are case sensitive.  
The username entries cannot be changed.  
The Recorder GUI account is not required for normal operation. For information  
on this account, call the Extron S3 Sales and Technical Support Hotline and ask for  
an Applications Engineer.  
Use the following procedure to change the password for either account.  
1. Enter the current password in the Current Passwordfield.  
2. Enter the desired password in the New Passwordfield. The password should consist of  
letters, numbers, and the underscore character. Password entries are case sensitive.  
3. Re‑enter the password in the Confirmfield.  
4. Save the new password by clicking Update Passwords.  
NOTE: Account passwords can be changed simultaneously, if desired. Repeat  
steps 1 through 3 above for each account that requires a different password.  
Click on Update Passwordsto update passwords simultaneously.  
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Clock Management  
c
The Current Timefield displays the date and time the user interface page was served.  
Use the New Timefield to update the date and time. Use the following guidelines and  
refer to figure 25 on the previous page when updating the date and time.  
z
The entry should be input in an identical format shown in the Current Timefield:  
year‑month‑date hours‑minutes‑seconds.  
z
z
z
z
The year should include the century (for example, 2012).  
The month is represented by a two digit number from 01 through 12.  
The date is represented by a two digit number from 01 through 31.  
Hours are represented by a 24 hour clock using two digit numbers from  
00 through 23.  
Click on Change Timeto save the date and time entered in the New Timefield.  
Controller Licensing  
d
CAUTION: DO NOT place information for a device license into this area. Doing  
this may cause the VNM Recorder to stop responding. This area is used for  
controller licenses only. See Licensed Features panel on page 29 of the  
Recorder Device Page section for information about device licenses.  
In addition to each device containing a device license, the VN-Matrix system also  
includes a controller license. The controller license manages the number of  
connections that can be made simultaneously when using the VNM Software Decoder  
(part number 29-098-01).  
To obtain a new controller license, follow the procedure below:  
1. Contact the Extron S3 Sales and Technical Support Hotline and provide the following  
information.  
z
The serial number of the VN‑Matrix device configured as the system  
controller. This can be obtained from the back of the device.  
z
The order number of the VN‑Matrix device.  
2. The Extron S3 Sales and Technical Support Hotline provides an options key and a  
checksum.  
z
Enter the options key into the Optionsfield.  
Enter the checksum into the Checksumfield.  
z
3. Click Change Licenseto save the new license.  
VN-Matrix Encoder and Decoder Configuration  
The user interface pages discussed in this guide are associated with the VNM Recorder. The  
VN‑Matrix encoders and decoders may need to be configured using the other pages of the  
web‑based user interface for the system to operate properly. For more information on how  
to configure the encoders and decoders, see the VN-Matrix 200 Series User Guide,  
VN-Matrix 225 Series User Guide, VN-Matrix 300 User Guide, and the VN-Matrix 325  
User Guide.  
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About the Content  
Directory  
This section discusses how to use the Content Directory for organizing and locating  
files. The following sections give an overview of how it is used and details some of the  
functionality of the Content Directory.  
This section provides information on:  
z
z
z
z
z
z
z
Overview  
The Content Directory allows for content selection and navigation between directories. This  
directory can also be used to see how the file structure of a recording system is set up.  
NOTE: The Content Directory is shared between the Player page (see page 35),  
Navigate page (see page 32), and Config page (see page 38). The Content  
Directory may display incorrect information if the directories and files within these  
pages are changed at the same time using different browser windows.  
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Figure 26. Navigate Page Content Directory  
Figure 26 shows the Navigate page with a list of recorded files and contains the following  
settings:  
z
z
The Group Recordingscheck box is selected (by default).  
The default storage path is initially set to /home/matrix_rec/Recording_Files. This is the  
path where all recordings should be stored. To change the storage path, see Update  
Path on page 33 of the Navigate Page section.  
Content Directory Basics  
A single directory or filename can be selected by clicking on the radio button to the left of  
the directory or filename. Selecting directories or filenames using this method also fills in the  
Delete Selectionand Rename Selectionfields and is a useful alternative to the user  
having to manually type in the location of a directory or file.  
To move around within the directory, use the following navigation controls.  
z
z
z
z
z
Click on a folder name to see the files within the folder.  
Click Default Pathto return to the root directory.  
Click the .link to display the root directory.  
Click the ..link to move up to the parent directory.  
Click the folder icon to refresh the listing.  
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Switching between directories may take some time and the folder icon changes to a loading  
icon while waiting. After the directory has loaded, the Update Pathfield is updated with  
the current location. If the directory is not made available after ten seconds, an alert icon is  
displayed (see the icons below).  
Folder Icon  
Loading Icon  
Alert Icon  
NOTE: When a directory is not found or unable to be displayed, try refreshing the page  
using the Navigatetab. Alternatively, click Default Pathwhich resets the Content  
Directory listing.  
Bookmarks can also be viewed using the Content Directory. For more information on  
bookmarks, see the Using Bookmarks section on page 54.  
Setting a Stream Storage Location  
See Update Path on page 33 of the Navigate Page section for information.  
Creating a Directory  
See Make Directory on page 34 of the Navigate Page section for information.  
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Understanding Saved Recordings With Multiple Elements  
Figure 27. Navigate Page Multiple Element Recording  
When a recording contains multiple elements (such as video, audio, data, and whiteboard),  
the stream is saved as multiple directories containing multiple files.  
Figure 27 shows an example of a stream that has been saved using multi‑channel  
recording, viewed on the Navigate page of the web‑based user interface. Information to  
note from figure 27 includes:  
z
The Tag column displays the text that was entered in the description column on the  
Recorder page (see page 30).  
z
The Date, Time, and Length columns all show the same value, indicating that these  
files are part of a single recording.  
z
z
z
The same encoder was used as a source for all five channels.  
The files are organized by channel and are listed in order from 1 to 5.  
The files for each channel are listed with the video content listed first, followed by the  
audio content.  
The file naming table on the next page explains how filenames are created by the  
VNM Recorder software. This table can also be used to determine what element is  
contained within the file.  
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File Naming Table  
Channel Number  
Filename Section  
Description  
This is the text that was entered by  
the user in the filename column on  
the Recorder page (see page 30).  
CH1_M_UXGA_Audio_M  
This is entered automatically by the  
VNM Recorder software.  
z 620032 = The serial number of the  
620032.0.0_r0_s0  
encoder unit  
z 0.0_r0_s0 = This stream contains  
video for channel 1  
1
This is the text that was entered by  
the user in the filename column on  
the Recorder page (see page 30).  
CH1_M_UXGA_Audio_M  
620032.A0.0_r1_s0  
CH2_M_UXGA_Audio_M  
620032.0.0_r6_s0  
This is entered automatically by the  
VNM Recorder software.  
z 620032 = The serial number of the  
encoder unit  
z A0.0_r1_s0 = This stream contains  
audio for channel 1  
This is the text that was entered by  
the user in the filename column on  
the Recorder page (see page 30).  
This is entered automatically by the  
VNM Recorder software.  
z 620032 = The serial number of the  
encoder unit  
z 0.0_r6_s0 = This stream contains  
video for channel 2  
2
This is the text that was entered by  
the user in the filename column on  
the Recorder page (see page 30).  
CH2_M_UXGA_Audio_M  
620032.A0.0_r7_s0  
This is entered automatically by the  
VNM Recorder software.  
z 620032 = The serial number of the  
encoder unit  
z A0.0_r7_s0 = This stream contains  
audio for channel 2  
NOTE: This table only uses the first two channels to illustrate how filenames are  
created by the VNM Recorder software.  
Renaming a Stream or Directory  
See Rename Selection on page 34 of the Navigate Page section for information.  
Deleting a Stream or Directory  
See Delete Selection on page 33 of the Navigate Page section for information.  
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Recording and  
Playing Streams  
NOTE: It is recommended that all devices within the VN‑Matrix network contain the  
same version of firmware to avoid communication and compatibility issues. Check  
that each device contains the same version of firmware by using the Device page  
of the web‑based user interface. To update the VNM Recorder firmware, see the  
Firmware Updates section on page 63.  
This section provides information on:  
z
z
z
z
If necessary, refer to the information in the Web-based User Interface Control Options  
section on page 25 while following the various procedures below.  
Initial Setup and Configuration  
This section talks about how to set up each VN‑Matrix as a decoder or encoder.  
NOTE: All connections (streams) must be removed from the VN‑Matrix system before a  
codec can be assigned as an encoder or a decoder.  
Setting up a VN-Matrix Codec as a Decoder  
1. From the Device List page (see page 26), click on a VN‑Matrix codec device. The  
Device page appears.  
2. Click create display(if necessary, click change device typefirst).  
3. Click the display0icon.  
The Display page appears.  
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4. In the Sourcedrop‑down menu, choose the appropriate source. This can be a  
playback channel source streaming from the VNM Recorder device or a source  
streaming from a VN‑Matrix encoder.  
NOTE: The playback channels are identified by the recorder device name using the  
names video-player0 to video-player4. For a single channel record or playback  
system, always choose video-player0.  
5. Click Update.  
6. Click the Save Alltab.  
The codec is now configured as a basic decoder. For information on advanced decoder  
setup, see the VN-Matrix 200, 225, 300, or 325 user guides.  
Setting up a VN-Matrix Codec as an Encoder  
1. From the Device List page (see page 26), click on a VN‑Matrix codec device. The  
Device page appears.  
2. Click create source(if necessary, click change device typefirst).  
3. Click the Save Alltab.  
The codec is now configured as a basic encoder with an auto-detect source input mode.  
For information on advanced encoder setup, see the VN-Matrix 200, 225, 300, or 325  
user guides.  
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Switching a Codec between Encoder and Decoder  
1. From the Device List page (see page 26), click on a VN‑Matrix codec device. The  
Device page appears.  
2. Click change device type.  
NOTE: All connections (streams) must be removed from the codec before it can be  
assigned as an encoder or a decoder.  
3. Click create sourceto load the encoder configuration, or create displayto load  
the decoder configuration.  
4. Click the Save Alltab.  
Recording a Stream  
When a recording is created, each element that is present within a stream is stored as an  
individual file under the same directory. A recording that contains a single element (such  
as video) will only require a single file. When a recording contains multiple elements (such  
as video, audio, data, and whiteboard), the stream will be saved as multiple files. See the  
more information.  
Recording Preparation  
To prepare a stream for recording, follow the procedure below.  
NOTES:  
Before recording, it is recommended to set the stream storage location. See Update  
Path on page 33 of the Navigate Page section for information.  
It is recommended that a new directory is created for each recording so that  
associated files are easier to locate. See Make Directory on page 34 of the Navigate  
Page section for information.  
1. Ensure that the VN‑Matrix codec is configured as an encoder (see the Setting up a  
VN-Matrix Codec as an Encoder section on page 49).  
2. From the Device List page (see page 26), click on the VNM Recorder device.  
The Recorder Device page (see page 28) appears.  
3. From the Recorder Device page (see page 28), click the Recordericon.  
The Recorder page (see page 30) appears.  
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4. Using the sourcedrop‑down menus, choose the VN‑Matrix encoder devices that will  
be recorded from.  
NOTE: Channel 1 must always be used when recording. For a single channel  
record/playback system, use channel 1 only.  
5. Enter a filename for the stream and an optional description.  
6. To record an associated audio stream, check the audio box. The ability to record  
associated whiteboard or data streams can also be checked if these elements are  
available on the source.  
NOTES:  
The timing relationship of the elements contained within the stream is maintained  
by the recorder.  
The information from each recorded element is placed into its own folder within  
the chosen directory. If necessary, those folders can be opened and the individual  
files of each recorded element can be viewed.  
Initialize Recording  
To start recording, select the recordcheck box and click Update.  
NOTE: Recording does not actually start until Updateis clicked. While recording is in  
progress, the time and MB (file size) values steadily increase.  
Stop Recording  
To stop recording, clear the recordcheck box and click Update.  
NOTE: Recording does not actually stop until Updateis clicked.  
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Playing a Recorded Stream  
All elements of a recording are loaded when a recorded file is selected for replay at a later  
time and cannot be separated from the recording. The video element is always replayed.  
The optional elements may be enabled or disabled for replay, provided they are present in  
the original recording.  
Playback Preparation  
To prepare a stream for playback, follow the procedure below.  
1. Ensure that the VN‑Matrix codec is configured as a decoder with a VNM Recorder  
channel set as the Sourcedevice (see the Setting up a VN-Matrix Codec as a  
Decoder section on page 48).  
2. From the Device List page (see page 26), click on the VNM Recorder device.  
The Recorder Device page (see page 28) appears.  
3. From the Recorder Device page (see page 28), click the Playericon.  
The Player page (see page 35) appears.  
4. In the Listing Directory, click on the media stream that will be played back. The stream  
appears on channel 1.  
See the About the Content Directory section on page 43 for more information on  
how to navigate within the directory.  
NOTES:  
If the listing section is empty, click the folder icon to refresh the list. Also be sure  
to check that the listing section is not minimized by clicking on the Listingtab.  
The Listing Directory shows the contents of the location indicated by the Current  
Pathfield. This will be the last location visited on the Player page (page 35),  
Navigate page (page 32), or Config page (page 38).  
The Current Pathfield defaults to the folder that is saved as the default storage  
location (see the Setting a Stream Storage Location section on page 45).  
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Initialize Playback  
z
From the Player page (see page 35), play a media stream by clicking Play.  
Pause Playback  
z
To pause a stream, click Pause.  
z
To resume playback, click Play. Playback will continue from the point where it was  
paused.  
Stop Playback  
z
To stop a stream, click Stop.  
NOTE: Clicking Playfollowing a Stopoperation will initiate playback from the start  
of the media stream.  
When playback is paused or stopped, the VN‑Matrix decoder will behave as if the source  
data stream has stopped. If the NoData Splashfeature is enabled on the decoder, the  
display will show the "No Source Datastream" message until playback resumes.  
Disabling the NoData Splashfeature will instead display the last frame of video received.  
This has the effect of simulating a true pause of the playback.  
NOTE: For more information on the NoData Splashfeature, see the  
VN‑Matrix 200 / 225 / 300 / 325 user guides.  
Start and Finish Times  
When a stream is selected for playback, the start and finish times are populated with the  
original start and finish times of the recording.  
If required, it is possible to play back only a part of the original stream by entering different  
start and finish times.  
z
z
Change the start and finish times as required and click Update.  
To recall the original times, reopen the file.  
Auto Repeat  
z
By default, a stream will play through once from start to finish.  
z
By selecting the auto repeatcheck box, the stream will loop continuously.  
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Using Bookmarks  
Bookmarks are used to set and quickly retrieve reference points within a stream. When  
a bookmark is created, it is stored in the Content Directory. Bookmarks are created by  
pressing the Bookmarkbutton while recording a stream using the Recorder page (see page  
30) or while playing back a previously recorded stream using the Player page (see page 35).  
NOTES:  
Bookmarks are only visible in the same directory as their content material.  
Bookmarks cannot be renamed.  
Bookmarked streams are found on the Player page (see page 35) and the Navigate  
page (see page 32).  
File Structure  
When a bookmark is created, the file consists of the name of the recorded content prefixed  
by "BMn‑" and a bookmark icon is displayed under the file type.  
NOTE: A bookmark is always represented as a single file while viewing the Content  
Directory. This is also relevant to bookmarked files that were created using multiple  
recording or playback channels.  
Playback of Bookmarked Streams  
Use the following procedure to play back a bookmarked stream.  
1. From the Player page (see page 35), use the Content Directory to select a bookmark.  
This loads the recording and any additional channels that were used to create the  
bookmark.  
2. Press the Playbutton to play back the bookmarked stream.  
NOTE: If a bookmark is selected while a file is playing, it will not be activated until the  
original file is stopped by pressing the Stopbutton, then pressing the Playbutton.  
Deleting Bookmarks  
See Delete Selection on page 33 of the Navigate Page section for information.  
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About Alarms  
NOTE: Simple Network Management Protocol (SNMP) is not compatible with the  
VNM Recorder and not covered in this user guide. For information on using SNMP,  
see the VN-Matrix 200 Series User Guide, VN-Matrix 225 Series User Guide, VN-  
Matrix 300 User Guide, and the VN-Matrix 325 User Guide.  
This section provides information on:  
z
z
z
z
Overview  
The VN‑Matrix system is configured to generate alarms for error conditions. A list of these  
error conditions and their meanings are presented on the following pages.  
Alarms can be monitored using the web interface at the following locations.  
z
z
z
z
On the Alarms page in the list that is immediately below the Filter Settings box. This  
details the alarm conditions that are currently active on the system.  
On the Alarm Logs page in the list that is immediately below the Filter Settings box. This  
provides a historical log of when an alarm condition was raised and cleared.  
On the Device List page where a traffic light system represents the status of connected  
devices.  
On the top right hand corner of each page in the web interface where the device status  
and system status is displayed.  
Alarm conditions, when triggered, remain active for the entire duration of the error condition  
and for an additional five seconds after the error has cleared.  
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Alarms Page  
This page is accessed by selecting the Alarmstab on the Device List page (see page 26).  
Figure 28. Alarms Page  
The Alarms page enables a user to define and monitor system alarms.  
Filter Settings  
Figure 29. Filter Settings Panel  
The Filter Settings panel allows the default settings for each alarm type to be modified.  
z
Alarm Type Select the particular alarm that is to have its default setting changed.  
See the Alarm Type section on page 57 for more information.  
z
Alarm Source Select the device where the alarm is to change. Alarm filters may be  
set for either a single, specific unit or for all VN‑Matrix 200, 225, 300, or 325 devices in  
the system.  
z
z
Alarm Severity Set the alarm severity. Each alarm condition has a default severity  
which may be overwritten using the filter controls. The default setting is shown in this  
drop‑down menu. See the Alarm Severity section on page 57 for more information.  
Alarm Reporting Set the alarm to be either "reporting" or "not reporting". Each  
alarm condition has a default reporting setting. The default setting is shown in this  
drop‑down menu.  
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Alarm Type  
This drop‑down menu lists the available alarm error conditions for all units. Alarm error  
conditions are divided into two categories:  
z
z
Alarm errors that occur on an encoder  
Alarm errors that occur on a decoder  
In addition, there is one alarm error that only occurs on the device that is configured as the  
system controller.  
See the Alarm Reference Tables section on page 60 for more information.  
Alarm Severity  
Alarms may be set to one of three severities.  
Alarm Severity  
Description  
Critical  
A red colored traffic light indicator for the device (see Alarm Status  
Icons on page 27 of the Device List Page section) will be displayed.  
Warning  
None  
When triggered, a warning alarm will result. An amber colored traffic  
light indicator for the device (see Alarm Status Icons on page 27 of  
the Device List Page section) will be displayed.  
A setting of Default (None)effectively filters the alarm condition.  
The alarm still appears in the alarms list, but it will not affect any  
colored indicators.  
Applying Alarm Filter Settings  
Apply the alarm filter settings by clicking Apply Filter Change.  
NOTE: Changes will be lost after the VN‑Matrix system is powered down unless the  
Save Alltab is clicked to make changes permanent.  
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Alarm List  
The alarm list provides information on all alarm events that are currently active. The alarm list  
is refreshed each time the Alarmstab is selected and is located at the bottom of the Alarms  
page.  
Alarm events that are listed may be sorted by Type, Raise Time, and Severity. To change  
the order of the alarm list, left‑click the desired heading (see figure 30). The list is refreshed  
each time the sorting criteria is applied.  
Figure 30. Alarms Page — Alarm List Sorting  
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Alarm Logs Page  
This page is accessed by selecting the Alarmstab on the Device List page (see page 26)  
and then selecting the Alarm Logstab.  
Figure 31. Alarm Logs Page  
The Alarm Logs page provides data on when an alarm condition was raised and cleared.  
The log holds a historical record of the last 200 alarm events. When more than 200 events  
occur, the oldest event is deleted from the log.  
Alarm events that are listed may be sorted by Type, Raise Time, and Severity. To change  
the order of the alarm list, left‑click the desired heading (see figure 31). The list is refreshed  
each time the sorting criteria is applied.  
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Alarm Reference Tables  
Alarm Type Description — Encoder  
Alarm Type  
No source  
Description  
Action  
Default Settings  
No source present at the input.  
Check input connections; is Critical, reporting  
there an output on the loop  
through connector?  
Bad source syncs Source is present, but  
unrecognized due to bad sync  
Critical, reporting  
Critical, reporting  
measurement.  
No SDI source  
lock  
Source is present, unable to lock.  
Applicable to the  
VN‑Matrix 300 / 325,  
ignore for VN‑Matrix 200 / 225.  
Unsupported SDI Source is present, mode not  
Critical, reporting  
Critical, reporting  
mode  
supported.  
Applicable to the  
VN‑Matrix 300 / 325,  
ignore for VN‑Matrix 200 / 225.  
Unsupported  
mode  
Source is present, mode not  
supported.  
Bad source  
Critical, reporting  
Warning, reporting  
Analog phasing  
error  
Hardware  
encoding error  
The hardware is unable to encode  
the input signal.  
Critical, reporting  
Critical, reporting  
Unsupported  
audio source  
Data rate overload The compressed data rate is too Increase the compression or Critical, reporting  
high.  
reduce the required bit rate.  
Network overload The network is dropping too  
many packets.  
Warning, reporting  
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Alarm Type Description — Decoder  
Alarm Type  
Description  
Action  
Default Settings  
No decoder video  
data  
Indicates that there is a valid  
connection, no video data  
present. Usually accompanied by  
"no source data stream" message  
in the web interface.  
Warning, reporting  
No decoder mode  
No source report  
Recovered audio  
No matching decoder mode for  
the incoming stream.  
Warning, reporting  
Warning, reporting  
Unable to detect the format of  
the received data stream.  
Warning, reporting  
Warning, reporting  
No decoder audio  
data  
Bad audio at decoder  
Bad audio PLL  
Warning, reporting  
Warning, reporting  
Warning, reporting  
Video network  
packets dropped  
Excessive network packet loss has  
occurred.  
Decoder buffer  
overflow  
The incoming data rate is high;  
reduce the pipeline delay.  
Warning, reporting  
Warning, reporting  
Warning, reporting  
Warning, reporting  
Warning, reporting  
Warning, reporting  
Decoder buffer  
underflow  
The incoming data rate is too low;  
increase the pipeline delay.  
Bad video PLL  
The decoder cannot synchronize  
to the video data.  
No decoder ANC data The decoder is not receiving any  
embedded audio (ancillary) data.  
Missing ANC at  
decoder  
The Decoder is receiving poor  
quality ANC data.  
Recovered ANC  
Error correction has recovered  
corrupted / missing ANC.  
No genlock source  
present  
Indicates that genlock is enabled, Connect a valid genlock Warning, reporting  
but that there is no genlock  
source connected.  
signal.  
No genlock source  
lock  
Indicates that a signal is present  
on the genlock connector, but it is genlock signal.  
not within the expected range.  
Check the format of the Warning, reporting  
Genlock source  
mismatch  
Indicates that the timing of the  
genlock signal does not match the signal.  
format of the decoded source.  
Connect a valid genlock Warning, reporting  
Alarm Type Description — System Controller  
Alarm Type  
Description  
Action  
Default Settings  
Bad device  
The controller is unable to contact Check the device in question. Critical, reporting  
the specified device. The device is Is power applied?  
not available or has failed.  
Note that this alarm is only  
generated on the controller.  
Is the network cable or  
network connection present?  
Has the unit been removed?  
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Reference  
Information  
Included Parts  
Description  
Part Number  
VNM Recorder  
60‑1121‑01  
(4) feet (not attached)  
(2) rail kits with mounting brackets  
Setup Guide — VNM Recorder  
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Firmware Updates  
NOTE: The Update page on the web‑based user interface is unable to update the  
firmware of the VNM Recorder directly. Use the procedure detailed in this section to  
update the firmware.  
This section provides information on:  
z
z
z
Preparing the Firmware  
Use the following procedure to prepare the firmware for installation.  
NOTE: For device connection information, see Front Panel Features on page 8 and  
Rear Panel Features on page 10.  
1. Connect a mouse, a keyboard, and a computer monitor to the VNM recorder.  
2. Plug a standard IEC power cord into the rear panel of the VNM Recorder and connect it  
to a power source.  
3. Login into the VNM Recorder using the Red Hat Enterprise Linux login page. Use the  
following login information.  
z
Guest username — matrix_rec  
Guest password — matrix  
z
4. Call the Extron S3 Sales and Technical Support Hotline and ask for an Applications  
Engineer to supply an updated firmware package file.  
NOTES:  
The Applications Engineer will provide a download link to the firmware package  
file.  
The firmware package file contains tar.gz at the end of the filename.  
The firmware package file contains the version number of the file in the filename  
(for example, VNRecorder_ver3.10.9.tar.gz).  
5. Using a PC connected to the Internet, navigate to the provided download link and save  
the firmware package file to a USB drive.  
6. Plug the USB drive into one of the USB ports on the VNM Recorder.  
7. From the desktop of the VNM Recorder, double‑click on Computer > Filesystem >  
home > matrix_rec.  
8. Copy the firmware package file from the USB drive to the above location.  
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9. From the matrix_rec window, right‑click on the firmware package file and select the  
Extract Hereoption.  
NOTE: The firmware files are extracted to a subdirectory that is automatically  
named according to the package file, e.g. VNRecorder_verx.xx.x(where x  
represents the version number). The directory path can be changed by renaming  
the folder after extraction has been completed (optional).  
Gathering Firmware Installation Information  
It is important to gather the current manufacturing and license details before installing new  
firmware onto the VNM Recorder. The config.xmland the admin.xmlfiles are used for  
reference when installing firmware. To access these files, use the following procedure.  
1. From the VNM Recorder desktop, double‑click on Computer > Filesystem >  
home > matrix_rec.  
2. Double‑click on the folder that contains that latest release of the recorder software  
(at the time this guide was released, the latest software would be stored in the 3.10.9  
folder or in a folder with a similar name).  
3. Right‑click on the config.xmlfile and select the Open with "Emacs Text Editor"  
option. A text window appears containing information needed to complete the firmware  
installation. This text window should be kept open or printed out for reference.  
4. Repeat steps 1 through 3 for the admin.xmlfile.  
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Figure 32 shows example config.xmland admin.xmlfiles. The text in bold and underlined  
represents important information that will be needed during firmware installation.  
Figure 32. Config.xml and Admin.xml Text Files  
Installing the Firmware  
Use the following procedure to install the firmware onto the VNM Recorder.  
1. From the menu bar of the VNM Recorder desktop, select Applications >  
Accessories > Terminal.  
2. Change to super user mode by typing in the following command and pressing the  
<Enter> key.  
z
su  
3. When prompted for a password, type in the following and press the <Enter> key.  
z
Extron2010  
4. Change the directory of the terminal window by typing in the cdcommand followed by  
the location of the extracted firmware (see the Preparing the Firmware section on  
page 63). Then press the <Enter> key.  
z
For example: cd /home/matrix_rec/3.10.9  
NOTE: This folder name is only an example to illustrate how to write the  
command line. After typing in the cdcommand, you must enter the correct  
folder location for your extracted firmware (see Preparing the Firmware -  
Step 9 on page 64).  
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5. Run the installation program by typing in the following command and pressing the  
<Enter> key.  
./vnrecorder_install  
6. A series of prompts will start to request configuration information. Use the  
config.xml and the admin.xml files (see the Gathering Firmware Installation  
Information section on page 64) while using the Firmware Installation Table below  
to fill in the requested configuration information.  
NOTES:  
The Controller optionsand Controller checksumprompts require an options  
key and a checksum which is provided by Extron.  
If keys have been previously provided by Extron, they can be found within the  
admin.xml file. See "Controller options:" and "Controller checksum:" in the  
Firmware Installation Table below.  
Firmware Installation Table  
Prompt  
Value to Enter  
Xml File  
Value  
Reference  
Reference  
User name to run  
application:  
z matrix_rec  
none  
none  
Serial number:  
z Serial number of the VNM Recorder  
config.xml  
config.xml  
serial  
Licensed Recorder  
channels:  
z Check the R value (for example,  
R5, P5, mR, mP, mV determines that 5 is the  
necessary value).  
structure  
z 5 is the default value.  
Recorder GUI enabled  
(yes/no):  
config.xml  
structure  
z Check the mV value (for example,  
R5, P5, mR, mP, mV).  
z If mV is present, answer Yes. Otherwise, answer No.  
z Checksum of the VNM Recorder  
License checksum:  
checksum  
config.xml  
z Copy and paste the value  
Controller IP  
address:  
z The IP address of the device acting as the system  
config.xml  
config.xml  
st_controlIP  
controller  
Controller port  
number:  
st_controlPort  
z The controller port number  
z The default value is 5432  
Local IP address:  
z The IP address of the VNM Recorder  
config.xml  
admin.xml  
st_localIP0  
Controller options:  
z This is the options key provided by Extron for use in  
options  
VNM Recorders acting as the system controller.  
z If no data is provided or available, leave blank or  
contact the Extron S3 Sales and Technical Support  
Hotline and ask for a structure key.  
Controller checksum:  
z This is the checksum provided by Extron for use in  
checksum  
admin.xml  
config.xml  
VNM Recorders acting as the system controller.  
z If no data is provided or available, leave blank or  
contact the Extron S3 Sales and Technical Support  
Hotline and ask for a license key.  
Control port:  
st_controlPort  
z The controller port number  
z The default value is 5432  
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7. The firmware installation is complete when the command prompt is displayed in the  
terminal window. Manually close the terminal window.  
NOTE: The recording application is a service, which means that no application  
window will open after the installation has completed.  
8. To nalize the firmware installation, reboot the VNM Recorder by powering down and  
powering up the unit. See the VNM Recorder Power Down Procedure section on  
page 15 and the VNM Recorder Power Up Procedure section on page 13 for more  
information.  
9. When the VNM Recorder has powered back on, it is necessary to set the folder location  
where the recordings are stored. See Update Path on page 33 and Make Directory  
on page 34 of the Navigate Page section for details.  
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Browser  
Configuration  
This section provides information on configuring the following web browsers:  
z
z
Microsoft® Internet Explorer® (version 7 or above)  
Mozilla® Firefox® (version 1.3 or above)  
Microsoft Internet Explorer (version 7 or above)  
1. Open Internet Explorer and select Tools > Internet Options. The Internet Options  
window appears (see figure 33).  
Figure 33. Internet Options  
2. To enable cookies, select the Privacytab and (if required) adjust the slider control to  
set the required security level. VN‑Matrix systems operate correctly when using security  
that does not exceed the Medium Highsetting.  
NOTE: Setting the security slider to block all cookies prevents the VN‑Matrix web  
interface from operating.  
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TIP: If a high security level is required, click on the Editbutton and allow the  
VN‑Matrix web interface to use cookies (see figure 34).  
Figure 34. Per Site Internet Options  
3. To enable JavaScript, select the Securitytab (see figure 35).  
Figure 35. Security Options  
4. Click the Custom Levelbutton. The Security Settings window appears.  
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5. Scroll down to the Scripting setting and under Active scripting, select Enable  
(see figure 36).  
Figure 36. Custom Level Security Options  
6. Click OKon both dialogs to close and save the new settings.  
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Mozilla Firefox (version 1.3 or above)  
1. Open Mozilla Firefox and select Edit > Preferences. The Preferences window  
appears.  
2. To enable cookies, go to the Privacy & Securitycategory and choose Cookies  
(see figure 37).  
Figure 37. Cookie Preferences  
3. Ensure that either the Enable all cookiesor Enable cookies for the  
originating web site onlyoption is selected.  
4. To enable JavaScript, go to the Advancedcategory and choose Scripts & Plugins  
(see figure 38).  
Figure 38. Scripts and Plugins Preferences  
5. Ensure that the Enable JavaScript for Navigatoroption is selected.  
6. Click OKto close the window and save the settings.  
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Mounting  
This section outlines the various mounting options available for the VNM Recorder.  
z
z
Tower Installation  
Attach the appropriate feet to the unit and place it in a well ventilated area. The tower can  
be placed on its side (horizontally) on a hard surface with the cover latch facing up or placed  
standing up (vertically) on a flat surface.  
Rack Installation  
This section provides information on installing the recorder into a rack cabinet. Rack  
installation requires the use of the rack mount kit, which is included with the VNM Recorder.  
There are a variety of rack cabinets on the market, which may mean the assembly  
procedure will differ slightly. If necessary, refer to the instructions that came with the rack  
cabinet to complete the rack installation.  
UL Guidelines for Rack Mounting  
The following Underwriters Laboratories (UL) guidelines are relevant to the safe installation of  
these products in a rack:  
1. Elevated operating ambient temperature — If the unit is installed in a closed or  
multi‑unit rack assembly, the operating ambient temperature of the rack environment  
may be greater than room ambient temperature. Therefore, install the equipment in  
an environment compatible with the maximum ambient temperature (TMA: +122 °F,  
+50 °C) specified by Extron.  
2. Reduced air flow — Install the equipment in the rack so that the equipment gets  
adequate air flow for safe operation.  
3. Mechanical loading — Mount the equipment in the rack so that uneven mechanical  
loading does not create a hazardous condition.  
4. Circuit overloading — Connect the equipment to the supply circuit and consider the  
effect that circuit overloading might have on overcurrent protection and supply wiring.  
Consider the equipment nameplate ratings when addressing this concern.  
5. Reliable earthing (grounding) — Maintain reliable grounding of rack‑mounted  
equipment. Pay particular attention to supply connections other than direct  
connections to the branch circuit (such as the use of power strips).  
VNM Recorder • Mounting  
72  
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Rack Mounting  
The supplied rack mount kit includes two rack rail assemblies. Each of these assemblies  
consist of three sections: an inner fixed rail that secures to the recorder frame, an outer rack  
rail that secures directly to the rack itself, and two rail brackets that also attach to the rack  
(see figure 39).  
Outer rail  
Inner rail  
Rail brackets  
Figure 39. Identifying the Sections of the Rack Rails  
To install the recorder into a rack, follow the steps below.  
1. Remove the inner rail by pulling it out as far as possible. The locking tab should lock the  
rail and make a clicking noise when fully extended. Depress the locking tab to pull the  
inner rail completely out. Do this for both assemblies (one for each side).  
NOTE: The rails have a locking tab, which serves two functions. The first is to lock  
the recorder in place when installed and pushed fully into the rack. Secondly,  
these tabs lock the recorder in place when fully extended from the rack to prevent  
pulling the recorder completely out of the rack.  
2. Place the recorder on its side (horizontally) on a hard surface with the cover latch  
facing up.  
3. Remove the top and right covers by first removing the screws that secure them to the  
frame. Depress the button on the top of the frame to release and remove the cover.  
Remove the screws from the feet and remove them from the frame (see figure 40).  
VNM Recorder • Mounting  
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Top Cover  
Feet (4)  
Figure 40. Preparing to Install the Rails  
4. Attach the rack handles to the inner rails.  
5. Align each inner rail (with the rack handle attached) to the screw holes located on the  
left and right side of the recorder. Secure the rails to the sides of the recorder frame  
(see figure 41).  
NOTE: The two inner rail assemblies are left and right specific.  
Figure 41. Installing the Rails onto the Recorder Frame  
6. Determine where the recorder will be located within the rack (refer to the  
UL Guidelines for Rack Mounting section on page 72 for safe rack installation).  
7. Position the rail brackets at the desired location in the rack. Screw the rail brackets  
securely to the rack. Attach the remaining rail brackets to the other side of the rack,  
making sure both sets are at the exact same height.  
NOTE: The smaller rail bracket should be positioned at the front of the rack and  
the larger rail bracket should be positioned at the back of the rack.  
VNM Recorder • Mounting  
74  
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8. Secure the outer rails to the rail brackets.  
NOTE: The two outer rails are left and right specific.  
9. Line up the inner rails on the recorder with the outer rails on the rack. Gently slide the  
recorder into the outer rails of the rack (see figure 42). Depress the locking tabs, if  
necessary, when sliding the recorder into the outer rails.  
10. Connect the necessary devices to the recorder (see the Front Panel Features section  
on page 8 and the Rear Panel Features section on page 10).  
11. When the recorder is pushed completely into the rack, the locking tabs make a clicking  
noise. If necessary, secure the rack handles to the rack to keep the recorder in a fixed  
position.  
Rail Brackets  
Figure 42. Installing the VNM Recorder into a Rack  
VNM Recorder • Mounting  
75  
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Extron Warranty  
Extron Electronics warrants this product against defects in materials and workmanship for a period of three  
years from the date of purchase. In the event of malfunction during the warranty period attributable directly to  
faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or  
components, to whatever extent it shall deem necessary to restore said product to proper operating condition,  
provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:  
USA, Canada, South America,  
and Central America:  
Extron Electronics  
1230 South Lewis Street  
Anaheim, CA 92805  
U.S.A.  
Japan:  
Extron Electronics, Japan  
Kyodo Building, 16 Ichibancho  
Chiyoda-ku, Tokyo 102-0082  
Japan  
Europe and Africa:  
Extron Europe  
Hanzeboulevard 10  
3825 PH Amersfoort  
The Netherlands  
China:  
Extron China  
686 Ronghua Road  
Songjiang District  
Shanghai 201611  
China  
Asia:  
Middle East:  
Extron Asia  
Extron Middle East  
135 Joo Seng Road, #04-01  
PM Industrial Bldg.  
Singapore 368363  
Singapore  
Dubai Airport Free Zone  
F12, PO Box 293666  
United Arab Emirates, Dubai  
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical  
or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not  
authorized by Extron.  
NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Re-  
turn Authorization) number. This will begin the repair process.  
USA:  
Asia:  
714.491.1500 or 800.633.9876  
65.6383.4400  
Europe:  
Japan:  
31.33.453.4040  
81.3.3511.7655  
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or  
damage during shipment. Returned units must include the serial number and a description of the problem, as  
well as the name of the person to contact in case there are any questions.  
Extron Electronics makes no further warranties either expressed or implied with respect to the product and its  
quality, performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable  
for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics  
has been advised of such damage.  
Please note that laws vary from state to state and country to country, and that some provisions of this warranty  
may not apply to you.  
Extron Asia  
Extron India  
Extron Headquarters  
Extron Europe  
Extron Japan  
Extron China  
Extron Middle East  
Extron Korea  
+65.6383.4400  
+65.6383.4664 FAX  
1800.3070.3777  
Inside India Only  
+1.800.633.9876 (Inside USA/Canada Only)  
+800.3987.6673  
(Inside Europe Only)  
+81.3.3511.7655  
+81.3.3511.7656 FAX  
+86.21.3760.1568  
+86.21.3760.1566 FAX  
+971.4.299.1800  
+971.4.299.1880 FAX  
+82.2.3444.1571  
+82.2.3444.1575 FAX  
Extron USA - West  
+1.714.491.1500  
Extron USA - East  
+1.919.850.1000  
+91.80.3055.3777  
+31.33.453.4040  
+91.80.3055.3737 FAX  
+1.714.491.1517 FAX  
+1.919.850.1001 FAX  
+31.33.453.4050 FAX  
© 2013 Extron Electronics All rights reserved. www.extron.com  
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