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®
Epson Stylus Pro 4900
USER’S GUIDE
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FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio or television
reception. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio and television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this
device. If this equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.
For Canadian Users
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
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Contents | 5
Introduction
Contents
Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Options and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Where To Get Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Windows System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Ink Cartridge Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
LCD Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1 Setting Up the Printer
Unpacking and Connecting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installing Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connecting to Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Connecting Directly to the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Connecting to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Configuring the Network Interface . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Printing a Network Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Installing the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Adding the Network Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Updating Your Printer Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Checking the Current Firmware Version. . . . . . . . . . . . . . . . . . . . . . 35
Downloading and Updating the Firmware . . . . . . . . . . . . . . . . . . . . 36
2 Handling Paper and Other Media
Selecting Media for Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Guidelines for Using Epson Media . . . . . . . . . . . . . . . . . . . . . . . . . . 38
5
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6 | Contents
Using Cut Sheet Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Cut Sheet Paper Paths. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Loading Paper in the Paper Cassette . . . . . . . . . . . . . . . . . . . . . . . . . 40
Using the Front Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Using the Rear Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Roll Paper Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Removing and Installing the Spacer. . . . . . . . . . . . . . . . . . . . . . . . . . 51
Loading the Paper onto the Spindle. . . . . . . . . . . . . . . . . . . . . . . . . . 52
Placing the Paper in the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Removing Paper from the Spindle. . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Switching Between 2-Inch and 3-Inch Roll Paper . . . . . . . . . . . . . . . 56
Cutting Roll Paper Manually with the Built-in Cutter . . . . . . . . . . . 56
Adjusting the Platen Gap for Thick or Thin Paper . . . . . . . . . . . . . . 57
Optimizing the Settings for Your Paper . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Creating Custom Paper Configurations. . . . . . . . . . . . . . . . . . . . . . . 58
Selecting Custom Paper Configurations . . . . . . . . . . . . . . . . . . . . . . 60
3 Printing With Epson Drivers for Windows
Sizing Images for Borderless Printing on Roll Paper. . . . . . . . . . . . . . . . . 62
Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Selecting the Correct Media Type Setting . . . . . . . . . . . . . . . . . . . . . 65
Choosing Color Management Options . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Choosing Cut Sheet Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Choosing Page Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Choosing Paper Configuration Options. . . . . . . . . . . . . . . . . . . . . . . . . . 76
Choosing Advanced Black and White Photo Settings . . . . . . . . . . . . . . . 79
Saving, Exporting, and Importing Custom Settings . . . . . . . . . . . . . . . . . 82
Saving and Exporting a Custom Settings Group . . . . . . . . . . . . . . . . 82
Importing a Custom Settings Group . . . . . . . . . . . . . . . . . . . . . . . . . 83
Loading a Pre-Defined Settings Group . . . . . . . . . . . . . . . . . . . . . . . 83
Editing Printer Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Using the Progress Meter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Optimizing Print Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Setting Monitoring Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
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Contents | 7
4 Printing With Epson Drivers for Macintosh
Sizing Images for Borderless Printing on Roll Paper. . . . . . . . . . . . . . . . . 90
Choosing Page Setup and Basic Print Options . . . . . . . . . . . . . . . . . 91
Choosing Advanced Media Control Options. . . . . . . . . . . . . . . . . . . 97
Choosing Roll Paper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Controlling Borderless Image Expansion. . . . . . . . . . . . . . . . . . . . . 100
Creating a Custom Preset and Printing . . . . . . . . . . . . . . . . . . . . . . 101
Choosing Advanced Black and White Photo Settings . . . . . . . . . . . . . . 102
Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Selecting the Correct Media Type Setting . . . . . . . . . . . . . . . . . . . . . . . 106
5 Managing Color With Profiles
Macintosh Printing With a Color Profile. . . . . . . . . . . . . . . . . . . . . . . . 109
Setting Up Photoshop and Assigning a Profile. . . . . . . . . . . . . . . . . 109
Selecting Print Settings and Printing . . . . . . . . . . . . . . . . . . . . . . . . 112
Windows Printing With a Color Profile. . . . . . . . . . . . . . . . . . . . . . . . . 113
Setting Up Photoshop and Assigning a Profile. . . . . . . . . . . . . . . . . 113
Selecting Print Settings and Printing . . . . . . . . . . . . . . . . . . . . . . . . 115
6 Maintaining and Transporting the Printer
Alert Lamp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Checking Printer Status and Part Life . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Printing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Viewing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Checking Printer Status From the Printer Driver . . . . . . . . . . . . . . 119
Checking and Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . 120
Running the Nozzle Check and Head Cleaning Utilities. . . . . . . . . 120
Checking and Cleaning the Print Head Using the Control Panel . . 122
Automatically Checking and Cleaning the Print Head . . . . . . . . . . 123
Manually Checking and Cleaning the Print Head . . . . . . . . . . . . . . 123
Running Cleaning Cycles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Changing the Black Ink Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . 130
Changing the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Using Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
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8 | Contents
Replacing the Paper Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Removing the Old Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Installing the New Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Replacing the Maintenance Tanks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Replacing the Ink Maintenance Tank . . . . . . . . . . . . . . . . . . . . . . . 138
Replacing the Borderfree Maintenance Tank. . . . . . . . . . . . . . . . . . 139
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . 142
Setting Up the Printer After Transportation . . . . . . . . . . . . . . . . . . 142
7 Solving Problems
Diagnosing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Checking Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Solving Miscellaneous Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . 157
Solving Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Uninstalling and Reinstalling the Printer Driver . . . . . . . . . . . . . . . . . . 163
Macintosh OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
A Specifications
Clearing Stored Print Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Environmental. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Printer Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Safety Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Cut Sheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Index
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11
This User’s Guide provides important information on setting up and using
Introduction
your printer, loading paper, using the Epson printer drivers, and replacing
ink cartridges. It also tells you how to maintain your printer to keep it
working at its best, and provides troubleshooting tips in case you have a
problem.
For additional information, see the following:
•
The Quick Reference Guide provides a handy summary of procedures for
daily use and printer maintenance—loading paper, replacing ink
cartridges and other components, cleaning and aligning the print head,
and using the printer’s menu system. Attach it to your printer for easy
reference.
•
The on-screen Network Guide provides instructions for setting up and
using your printer on a network.
Warnings, Cautions, Notes, and Tips
Please follow these guidelines as you use this book:
WARNINGS must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your printer.
Tips contain additional hints on how to get the most out of your printer.
11
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12 | Introduction
Tip: Check the Epson Pro
Imaging website at
www.proimaging.epson.
com for accessories and
options that are currently
available.
Options and Accessories
®
Your Epson Stylus Pro 4900 offers these optional upgrades and accessories:
Optional equipment
Option
Part number
SPECTRO17
SPECTRO17UV
EPP49B1
®
SpectroProofer 17-inch
SpectroProofer 17-inch with UV-cut filter
One-year extended service plan
Two-year extended service plan
EPP49B2
In addition, you can order these user-replaceable items:
Consumables and user-replaceable parts
Part
Part number
T619000
Replacement ink maintenance tank (see page 137)
Replacement borderfree maintenance tank (see page 137)
Replacement printer cutter blade (see page 133)
Additional 2”/3” roll media spindle
Ink cartridges
T619100
C12C815351
C12C811251
See page 127 for
a complete list.
You can purchase optional equipment and genuine Epson ink and paper
from an Epson Professional Imaging Authorized Reseller. To find the
12
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Introduction | 13
Where To Get Help
Epson provides technical support and information on the installation,
configuration, and operation of professional printing products through the
Epson Preferred Limited Warranty Plan. Dial (888) 377-6611, 6 AM to
6 PM, Pacific Time, Monday through Friday. Days and hours of support are
subject to change without notice.
Tip: If you experience
difficulty with the
toll-free line or your
Unit ID number, call the
Professional Imaging
support line at
SM
Before you call, make sure you have your Unit ID number, which is
included with the Epson Preferred Limited Warranty Plan information that
came with your printer. You’ll also need your printer serial number and
proof of purchase.
(562) 276-1305.
Visit Epson’s support website at epson.com/support and select your product
for solutions to common problems. You can download drivers, firmware,
and documentation, get FAQs and troubleshooting advice, or e-mail Epson
with your questions.
Windows System Requirements
To use your printer in either a stand-alone or peer-to-peer network
environment, your system should meet these requirements:
®
®
•
IBM -compatible PC with a Pentium 4, 2 GHz or higher processor
recommended
®
®
®
•
Microsoft Windows 7, Windows Vista , WindowsXP Professional x32
Edition, WindowsXP Professional x64 Edition, or Windows XP
•
•
•
At least 2GB of RAM (4GB or more recommended)
Caution: Using an
improperly shielded
cable—especially a cable
more than 10 feet (3 m)
long—may cause the
printer to malfunction.
At least 50GB of free hard disk space for software and processing files
Quad-speed (4×) CD-ROM or DVD drive for installing the printer
software
•
For USB connection: a Windows-compliant USB Hi-Speed 2.0 port
and a shielded USB “AB” cable from Series A (computer) to Series B,
(printer), up to 10 feet long
Note: USB 2.0 is
required to run the
printer at full speed.
•
•
For Ethernet connection: Standard Ethernet 100Base-T/10Base-TX
SVGA (800 × 600) or higher resolution
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14 | Introduction
Macintosh System Requirements
To use your printer in either a stand-alone or peer-to-peer network
®
environment, your Macintosh system should meet these requirements:
®
•
•
•
•
•
Mac OS X 10.5.x or higher
®
®
PowerPC G5, Intel , or higher processor
At least 2GB of RAM (4GB or more recommended)
At least 50GB of free hard disk space for software and processing files
Caution: Using an
improperly shielded
cable—especially a cable
more than 10 feet (3 m)
long—may cause the
printer to malfunction.
Quad-speed (4×) or faster CD-ROM or DVD drive for installing the
printer software
•
•
For USB connection: a compliant USB Hi-Speed 2.0 port and a
shielded USB “AB” cable from Series A (computer) to Series B (printer),
up to 10 feet long
Note: USB 2.0 is
required to run the
printer at full speed.
For network connection: Standard Ethernet 100Base-T/10Base-TX
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Introduction | 15
Important Safety Instructions
Before using your printer, read the following safety instructions to make sure
you use the equipment safely and effectively.
•
The Epson Stylus Pro 4900 weighs about 115 lb (52 kg) without the ink
or paper. Make sure you have two people lift the printer.
•
When setting up the printer, make sure you have enough space around
it, as shown below. You may need more space behind the printer if you
print on large sheets of heavy stock or posterboard.
7 in (182 mm)
23 in (586 mm)
6 in (150 mm)
6 in (150 mm)
6 in (150 mm)
21 in (533 mm)
53 in (1349 mm)
46 in (1163 mm)
•
•
Place the printer on a flat, stable surface that is larger than this product.
The printer will not operate properly if it is tilted or at an angle.
Avoid places subject to rapid changes in temperature and humidity. Also
keep this product away from direct sunlight, strong light, heat sources,
or air conditioners.
•
•
•
Avoid places subject to shocks and vibrations.
Keep the printer away from dusty areas.
Keep your entire computer system away from potential sources of
electromagnetic interference, such as loudspeakers or the base units of
cordless telephones.
•
•
Place the printer near a wall outlet where the plug can be easily
unplugged.
Use only the type of power source indicated on the label.
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16 | Introduction
•
Connect the printer to a properly grounded outlet. Avoid using an
outlet on the same circuit as a photocopier or air control system that
regularly switches on and off.
•
•
Avoid using electrical outlets controlled by wall switches or timers.
Use only the power cord that comes with the printer. Use of another
cord may result in fire or electric shock.
•
The printer’s power cord is designed for use with the printer only. Using
it with other equipment may result in fire or electric shock.
•
•
Do not use a damaged or frayed power cord.
If you use an extension cord with the printer, make sure the total ampere
rating of devices plugged into the extension cord does not exceed the
cord’s ampere rating. Also, make sure the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet’s
ampere rating.
Caution: Always turn
the printer off using the
P power button. When
you press this button,
POWER OFF appears on
the LCD screen and the
P power light flashes.
Do not unplug the printer
or turn off the power to
the printer until the panel
shuts off and the
•
•
Do not block or cover the openings in the printer’s case.
Do not put your hand inside the printer or touch the ink cartridges
during printing.
•
•
Do not move the print head by hand unless instructed to do so by an
Epson service technician; otherwise you may damage the printer.
P power light stops
flashing. This ensures
that the print head is
safely capped.
Do not insert objects through the slots. Take care not to spill liquid on
the printer.
•
•
Do not attempt to service the printer yourself.
Power down the printer from the control panel, unplug the printer, and
refer servicing to qualified service personnel under the following
conditions:
The power cord or plug is damaged; liquid has entered the printer; the
printer has been dropped or the cabinet damaged; the printer does not
operate normally or exhibits a distinct change in performance.
•
Before transporting the printer, make sure the print head is in the far
right (home) position.
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Introduction | 17
For California customers only:
The lithium batteries in this product contain
Perchlorate Material - special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Ink Cartridge Safety Instructions
•
Keep ink cartridges out of the reach of children and do not drink the
ink.
•
•
Store ink cartridges in a cool, dark place.
If ink gets on your skin, wash it off with soap and water. If ink gets in
your eyes, flush them immediately with water.
•
•
Shake ink cartridges before installing them for best results.
Caution: Do not use too
much force when you
shake cartridges that
have been previously
installed.
Do not use an ink cartridge beyond the date printed on the cartridge
carton.
•
•
•
•
•
Use up the ink cartridge within six months of installation for best
results.
Do not dismantle ink cartridges or try to refill them. This could damage
the print head.
After bringing an ink cartridge inside from a cold storage site, allow it to
warm up at room temperature for at least three hours before using it.
The IC chip on the ink cartridge retains a variety of cartridge
information, which allows you to remove and reinsert it freely.
If you remove an ink cartridge for later use, protect the ink supply area
from dirt and dust, and store it in the same environment as this product.
Note that there is a valve in the ink supply port, making covers or plugs
unnecessary, but care is needed to prevent ink from staining items that
the cartridge touches.
•
Do not touch the ink supply port, its surrounding area, or the green IC
chip on the side of the ink cartridge. Doing so may affect normal
operation and printing.
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18 | Introduction
Printer Parts
Front
Roll paper
cover
Roll paper
feeder
Edge guide
Paper support
Spindle
holders
Rear manual
feeder
Printer cover
Front cover
Cartridge
cover (left)
Paper
cassette
Print head
Paper eject
support
Output tray
Cartridge
cover (right)
Ink cartridges
Borderfree
maintenance tank
Front manual
feeder
Ink maintenance
tank
Back
Borderless printing spacer
Rear access
panel
3-inch core adapters
Roll paper
holder unit
connector
Spindle
AC inlet
Airflow
vents
USB interface
Paper stop
(black)
Paper stop
(gray)
Network
interface
Status lights
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Introduction | 19
Control Panel
Paper alert Ink alert
light light
Power light and
button
Pause/reset
light and button
LCD screen
Paper feed up
button
Paper release
(ePlaten™) light and
button
Left arrow or paper
source button
Main Menu button
Paper cut
button
Ink menu button
Paper feed down button
LCD Screen
Roll paper
margin
Platengap/Paper
number
Paper
source
Roll paper
counter
Maintenance
tank status
Ink cartridge
status
Type of
black ink
SpectroProofer
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20 | Introduction
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21
This chapter includes the following information:
Chapter 1:
Setting Up
the Printer
•
•
•
•
•
•
Unpacking and connecting the Epson Stylus Pro 4900
Installing ink
Connecting to your computer or network
Configuring the printer for a network
Installing the printer software for Windows or Macintosh
Updating the printer firmware
Unpacking and Connecting the Printer
Follow these steps to unpack the printer and connect the power cord.
Before you begin, make sure you have sufficient space to set up and use the
printer.
WARNING: The printer
weighs about 115 pounds
(52 kg) and should be lifted
by two people.
1. Remove the tape from the front of the paper tray.
2. Lift the edge of the output tray to remove it.
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22 | Setting Up the Printer
3. Remove all packing materials and tape from the output tray.
4. Open the paper tray and top cover and remove all packing materials and
tape from inside the printer. Check carefully for all the tape inside and
outside the printer, then close the top cover. Save the box and packaging
in case you need to ship the printer.
5. Replace the paper tray and output tray.
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Setting Up the Printer | 23
6. Remove the tape from the back of the printer and connect the power
cable.
7. Press the Ppower button to turn on the printer.
Installing Ink
Use the ink cartridges that came with your printer for initial ink charging.
1. Press the left and right ink compartment covers to open them.
2. Remove the ink cartridges from their packages, then gently shake each
cartridge for about 15 seconds.
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24 | Setting Up the Printer
3. Note the location of the slots corresponding to each cartridge.
Ink bay Slot no. Cartridge
1
Green (GR)
2
Light Light Black (LLK)
Yellow (Y)
3
Left
4
Light Cyan (LC)
Vivid Light Magenta (VLM)
Orange (OR)
5
6
7
Matte Black (MK)
Vivid Magenta (VM)
Light Black (LK)
Cyan (C)
8
Right
9
10
11
Photo Black (PK)
4. Hold each cartridge with the arrow pointing toward the printer, then
push it into its slot until it clicks into place. Make sure you insert each
cartridge all the way into the correct slot.
Caution: Do not touch the
green chip on top of the
cartridge.
5. After installing all 11 cartridges, close the ink covers. The printer starts
Caution: Charging takes
about 15 minutes. Never
turn off the printer,
charging the ink and the Ppower light flashes.
remove the maintenance
tanks, or open the front
cover or ink covers while
the P power light is
flashing, or you may
damage the printer.
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Setting Up the Printer | 25
After ink charging is completed, you need to load paper before READY will
appear on the display. See page 37 for instructions.
Connecting to Your System
®
®
Your printer software works with Windows 7, Windows Vista , Windows
XP Professional x64 Edition, Windows XP, and Macintosh OS X 10.5.x to
10.6.x.
If you are using the USB interface, see “Connecting Directly to the
Computer” below to install the printer software.
If you are using the printer on a network, go to “Connecting to a Network”
on page 28 and follow the instructions to:
•
•
•
Connect the printer to the network
Configure the network interface
Install the printer software
Connecting Directly to the Computer
Make sure you have a compliant USB Hi-Speed 2.0 port and a shielded USB
“AB” cable from Series A (computer) to Series B (printer), up to 10 feet
long.
Windows
1. Make sure that your computer and printer are turned on and that the
Epson Stylus Pro 4900 is NOT connected to the computer.
Note: If you see a Found
New Hardware Wizard
screen, click Cancel and
disconnect the USB cable.
You can’t install your
2. Insert the printer software CD in your CD or DVD drive.
3. If the AutoPlay window appears, click Run Setup.exe. If you see the
User Account Control screen, click Yes or Continue.
software that way.
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26 | Setting Up the Printer
4. Click Install.
5. Follow the on-screen instructions to install all the necessary software and
manuals, place a link to the Epson Professional Imaging website on your
desktop, and register your printer.
6. When prompted, connect a USB cable. Use any open USB port on your
computer.
7. When you’re done, click Exit and eject the CD.
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Setting Up the Printer | 27
Macintosh
1. Make sure that your computer and printer are turned on and that the
Epson Stylus Pro 4900 is connected to the computer
2. Insert the Epson Stylus Pro 4900 software CD in your CD or DVD
drive.
Note: If you see the
message that the installer
has detected an older
version of EpsonNet
Config on your system,
you must uninstall the old
version before you can
install the new one. To
uninstall, drag the
3. Double-click the
Epson icon.
EpsonNet folder to the
trash. Then reinstall your
printer software.
4. Click the Epson Stylus Pro 4900 icon.
5. Follow the on-screen instructions to install the printer software
(including the printer driver and EPSON LFP Remote Panel utility)
and register your printer.
6. Click the User’s Guide icon to place links to the User’s Guide, Network
Guide, and Epson Professional Imaging website on your desktop.
7. If connecting to a network, click the Ethernet Utility icon to install the
EpsonNet Configuration utility (located in the EpsonNet folder under
Applications).
8. When you’re done, click Exit and eject the CD. Restart the Macintosh if
prompted.
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28 | Setting Up the Printer
Connecting to a Network
Make sure you have the correct cable for connecting the printer. To connect
to a network switch or hub, you need a standard RJ-45 “straight-through”
network cable. To connect directly to your computer’s network interface,
you need an RJ-45 crossover cable.
Note: You must use a
Category 5 shielded
twisted-pair cable to
connect the network
interface to prevent
malfunction. You can use
both 10Base-T and
100Base-TX networks.
When you print a lot of
data, we recommend using
the highest speed available
for your product with light
network traffic.
1. Turn off the printer.
2. Connect one end of the appropriate cable to the printer’s Ethernet port.
Then connect the other end to your network switch or hub or your
computer’s Ethernet port.
3. Turn on the printer.
Once the printer is connected to your network, you need to configure it. See
“Configuring the Network Interface” on page 28 for instructions.
Configuring the Network Interface
1. Make sure that the printer is turned on and the LCD screen displays
READY.
2. Press the Menu r button on the printer’s control panel to enter the
printer’s menu system.
3. Press d to highlight NETWORK SETUP, then press r.
4. Press r, then d to highlight SHOW.
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Setting Up the Printer | 29
5. Press OK. A checkmark appears next to SHOW to show that it’s
selected.
6. Press l to go back, then press d to highlight IP ADDRESS SETTING.
7. Press r, then press u or d to choose one of the following IP
configuration settings:
Note: If you don’t know
which setting to use, see
your network administrator
for help configuring the
printer’s IP settings.
•
AUTO: Select this setting if your network uses a DHCP server to
provide IP addresses automatically. The printer’s IP address will be
obtained from the DHCP server whenever the printer is reset or
turned on.
•
PANEL: Select this setting if you would like to configure the
printer’s IP settings manually.
8. Press OK. A checkmark appears next to the setting you selected.
9. Press l to go back, then do one of the following:
•
If you selected AUTO as the IP ADDRESS SETTING, press the
button to exit the printer menu. Then continue with step 14.
•
If you selected PANEL as the IP ADDRESS SETTING, continue
with step 10.
10. Press d to highlight IP, SM, DG SETTING, then press r. The LCD
screen displays the IP ADDRESS.
11. Press u or d to change each octet value, then press r to select the next
octet. When you have changed the value of the last octet, press r. The
LCD screen displays the SUBNET MASK.
12. Press u or d to change each octet value, then press r to select the next
octet. When you have changed the value of the last octet, press r. The
LCD screen displays the DEFAULT GATEWAY.
13. Press u or d to change each octet value, then press r to select the next
octet. When you have changed the value of the last octet, press OK, then
press the
button to exit the printer menu.
14. Turn the printer off, then back on again.
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30 | Setting Up the Printer
15. See “Printing a Network Status Sheet” below to print a network status
sheet and confirm the new IP address. For Windows, you’ll need the IP
address during setup.
Now you can install the printer software (see “Installing the Printer
Software” on page 30).
Printing a Network Status Sheet
1. Make sure that the printer is not printing and the LCD screen displays
READY.
2. Load 3 sheets of letter-size paper.
3. Press the Menu r button on the printer’s control panel to enter the
printer’s menu system.
4. Press d to highlight TEST PRINT, then press r.
5. Press d to highlight NETWORK STATUS SHEET, then press r.
6. Press OK to print the network status sheet.
Installing the Printer Software
To print to the network printer, you need to install the printer driver
(printer software) on your computer. See the appropriate section below for
your operating system.
Windows
1. Insert the printer software CD in your CD or DVD drive.
2. If the AutoPlay window appears, click Run Setup.exe. If you see the
User Account Control screen, click Yes or Continue.
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Setting Up the Printer | 31
3. Click Install.
4. When you see a screen like this one, click the Manual button.
5. Select LPT1: as the printer port, then click OK.
6. Follow the on-screen instructions to install all the necessary software,
place links to the User’s Guide, Network Guide, and Epson Professional
Imaging website on your desktop, and register your printer.
7. When you’re done, click Exit and eject the CD. Restart your computer
if prompted.
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32 | Setting Up the Printer
See “Adding the Network Port” on page 33 to create a network port for your
printer.
Mac OS X
1. Insert the Epson Epson Stylus Pro 4900 software CD in your CD or
DVD drive.
2. Double-click the
Epson icon.
Note: If you see the
message that the installer
has detected an older
version of EpsonNet
Config on your system,
you must uninstall the old
version before you can
install the new one. To
uninstall, drag the
3. You see this screen:
EpsonNet folder to the
trash. Then reinstall your
printer software.
4. Click the Epson Stylus Pro 4900 icon.
5. Follow the on-screen instructions to install the printer software
(including the printer driver and EPSON LFP Remote Panel utility)
and register your printer.
6. Click the User’s Guide icon to place links to the User’s Guide, Network
Guide, and Epson Professional Imaging website on your desktop.
7. Click the Ethernet Utility icon to install the EpsonNet Configuration
utility (located in the EpsonNet folder under Applications).
8. When you’re done, click Exit and eject the CD. Restart the Macintosh if
prompted.
See “Adding the Network Port” below to create a network port for your
printer.
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Setting Up the Printer | 33
Adding the Network Port
After installing the printer software on your computer, you need to add the
network port. See the appropriate section below for your operating system.
Windows
1. To add the network port for Windows, see below.
•
Windows 7 and Windows Vista: Click
, click View Devices
and Printers, select your printer, then right-click on Printer
Properties.
•
Windows XP: Click Start, click Control Panel, select Printers
and Faxes, select your printer, then right-click Properties.
2. Click the Ports tab, then click Add Port.
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34 | Setting Up the Printer
3. Select Standard TCP/IP Port, then click the New Port button.
4. When the printer port wizard opens, click Next.
5. Enter the printer’s IP address, shown on the network status sheet, in the
Printer Name or IP Address text box. Then click Next.
6. On the next screen, click Finish.
You can now use the printer on your network.
Mac OS X
See the section below for your printing method.
Bonjour Printing
1. Open System Preferences.
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Setting Up the Printer | 35
2. Open Print & Fax.
3. Click the + button to add a new printer.
4. Select the printer model that is connected with Bonjour.
5. Click Add.
You can now use the printer on your network.
TCP/IP Printing
1. Open System Preferences.
2. Open Print & Fax.
3. Click the + button to add a new printer.
4. Select the EPSON TCP/IP printer model. (If you don’t see it listed,
click More Printers and select EPSON TCP/IP from the drop down
list.)
5. Click Add.
You can now use the printer on your network.
Updating Your Printer Firmware
To keep your printer features and functionality up to date, you should check
for a newer version of firmware on the Epson support site and update your
printer, if necessary.
Checking the Current Firmware Version
1. Press the r Menu button.
2. Press the d button until PRINTER STATUS is highlighted, then press
Menu.
3. Press Menu again and note the firmware version displayed. When done,
press the l button.
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36 | Setting Up the Printer
Downloading and Updating the Firmware
1. Click the EPSON LFP Remote Panel 2 icon on your desktop. You see
the LFP Remote Panel.
Note: For more
information on using the
LFP Remote Panel, click
Help to see the on-screen
guide.
2. Select your printer, then click the Firmware Updater button.
When you see the prompt, click OK to have the EPSON LFP Remote
Panel utility automatically locate and download the latest firmware from
the Epson website.
If you need to download the firmware manually, visit Epson’s U.S.
website (www.epson.ca/support), select your product, then click
Drivers & Downloads.
Choose the firmware update version for Windows or Macintosh and
follow the instructions on the screen.
Caution: Don’t turn off
the printer while the
firmware is updating.
3. Make sure your printer is turned on, its LCD screen displays READY,
and it is connected to your computer or network, then choose your
printer.
4. Click Browse and find the firmware file that you just downloaded and
extracted. Select the file and click Choose or Open.
5. If the firmware version of the file is newer, click Update to start the
firmware updating process. (If it is the same, you don’t need to update.)
6. When the update is complete, close the Firmware Updater window and
Epson LFP Remote window.
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37
The Epson Stylus Pro 4900 prints on a variety of media, including roll paper
and cut sheets up to 17 inches wide. You can also use heavy stock, such as
posterboard up to 59 mil (1.5 mm) thick, via the front manual feeder.
Chapter 2:
Handling
Paper and
Other Media
This chapter includes the following information:
•
•
•
•
•
Selecting media for your printer
Using cut sheet paper
Using roll paper
Loading paper manually
Optimizing the settings for your paper
Selecting Media for Your Printer
Note: You can purchase
additional roll paper
spindles and other
accessories or options
from your Epson
You can print on most types of coated, glossy, plain paper, and other media.
Check the Epson Pro Imaging website (www.proimaging.epson.com) or
your Epson Professional Imaging authorized reseller for available media.
The following table shows the paper sizes you can use:
Professional Imaging
authorized reseller.
Supported paper sizes
Roll paper
Cut sheets
Size
8.0 to 17 in. wide
(203 to 432 mm)
8 × 10 in. up to 17 × 24 in.
(203 x 254 up to 432 x 610
mm)
Maximum
2 in. core: 4 in. (103 mm)
—
externalroll 3 in. core: 6 in. (150 mm)
diameter
Thickness
3.15 to 19.7 mil (0.8 to 0.5 mm) 3.15 to 59 mil (0.8 to 1.5 mm)
Always test samples of paper stock in the printer before purchasing large
quantities or printing large jobs. When you use non-Epson paper or other
media, you may need to adjust various settings and create special paper
configurations. See page 58 for instructions.
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38 | Handling Paper and Other Media
Guidelines for Using Epson Media
Follow these guidelines, as well as those included in your paper package,
when printing on Epson paper and other media:
•
•
•
•
Avoid touching the printable surface with your bare hands. Fingerprints
may affect print quality. Handle media by the edges or use cotton
gloves.
Always choose the correct Media Type setting in your printer driver
software before you send your job. See page 106 (Mac OS X) or page 64
(Windows) for instructions.
Always select the correct paper source (roll, tray or manual feed) in the
driver software. See page 91 (Mac OS X) or page 63 (Windows) for
instructions on selecting the paper source in your printer software.
Keep unused media in its original packaging and store it in a cool, dry
place to maintain quality. Avoid storing your printouts where they will
be exposed to high temperature, humidity, or direct sunlight.
Using Cut Sheet Paper
You can print on many types of cut sheet paper and other media.
The Epson Stylus Pro 4900 accepts sheets ranging from 8 × 10 inches to
17× 24 inches.
Follow these additional guidelines for cut sheet paper:
•
You can leave your roll paper on the spindle when you print on cut
sheets.
•
•
Store sheet media on a flat surface in its original package.
If you need to add paper to the cassette, first remove all the paper and
then add to the stack that you removed.
•
If you’re using fine art paper or other thick media, you need to load it
manually, as described on page 45.
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Handling Paper and Other Media | 39
Cut Sheet Paper Paths
In addition to the paper cassette, two paper paths are available for manual
feeding of special media. Make sure you use the correct paper path for Epson
media, as listed below:
Paper cassette
•
Epson or non-Epson media with paper
thicknesses from 0.08 to 0.27 mm
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Premium Photo Paper Semi-gloss
Premium Semigloss Photo Paper
Ultra Premium Photo Paper Luster
Premium Luster Photo Paper
Singleweight Matte Paper
Presentation Paper Matte
Photo Quality Ink Jet Paper
Proofing Paper White Semimatte
Proofing Paper Commercial
Standard Proofing Paper 240
Standard Proofing Paper SWOP 3
Ultra Premium Presentation Paper Matte
Enhanced Matte Paper
Plain paper
Rear manual feed slot
•
Epson and non-Epson media with paper
thicknesses from 0.08 to 0.79 mm
•
•
•
•
All of the above listed for paper cassette
Epson Exhibition Fiber Paper
Cold Press Bright
Cold Press Natural
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40 | Handling Paper and Other Media
•
•
•
•
•
Hot Press Bright
Hot Press Natural
Watercolor Paper - Radiant White
UltraSmooth Fine Art Paper
Epson Velvet Fine Art Paper
Front manual feed slot
•
Epson and non-Epson media with
paper thicknesses from 0.8 to 1.5
mm
•
•
Carolina Cover C1S 18 Point
Tango Blanks C1S 18 Point
Loading Paper in the Paper Cassette
You can load up to 250 sheets of plain paper in the cassette. The following
table lists a guideline for paper cassette capacity for various types and sizes of
Epson paper:
Epson cut sheet paper capacity
Loading
Paper type
Size (inches) capacity
Premium Photo Paper Semi-gloss
Premium Semigloss Photo Paper
8.5 × 11
13 × 19
8.5 × 11
100
50
Ultra Premium Photo Paper Luster
Premium Luster Photo Paper
100
50
11.7 × 16.5
13 × 19
Singleweight Matte Paper
13 × 19
17 × 22
100
50
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Handling Paper and Other Media | 41
Epson cut sheet paper capacity
Loading
Paper type
Size (inches) capacity
Presentation Paper Matte
Photo Quality Ink Jet Paper
8.5 × 11
200
100
11 × 17
13 × 19
17 × 22
13 × 19
50
Proofing Paper White Semimatte
Proofing Paper Commercial
100
Standard Proofing Paper 240
Standard Proofing Paper SWOP 3
Ultra Premium Presentation Paper Matte
Enhanced Matte Paper
8.5 × 11
100
50
11.7 × 16.5
13 × 19
17 × 22
Follow these steps to load cut sheets in the paper cassette:
1. Make sure the printer is turned on, then press the l Paper Source
button and press d to highlight CUT SHEET.
2. Press OK.
3. The sheet icon appears on the LCD screen.
4. Lift the edge of the output tray to remove it.
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42 | Handling Paper and Other Media
5. Slide open the paper cassette, lift it slightly and then pull it out.
6. If your paper is size A3 or larger, extend the paper cassette to match the
size of the paper.
7. Slide the edge guides outward.
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Handling Paper and Other Media | 43
8. Thumb through a stack of paper, then gently tap it on a flat surface to
even the edges.
9. Load the sheets with the printable side face-down, in the portrait
orientation (short edge first). Place the paper all the way back in the
paper cassette and next to the right edge.
Make sure the stack of paper fits under the arrow on the left edge guide.
10. Slide the edge guides against the paper, but not too tightly.
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44 | Handling Paper and Other Media
11. Insert the paper cassette. Push it firmly into the printer.
12. Replace the output tray and adjust its length to fit your paper size.
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Handling Paper and Other Media | 45
Using the Front Manual Feed Slot
If you want to print on posterboard or other media 31 to 59 mil (0.8 to 1.5
mm) thick, you must use the manual feed slot. This provides a
straight-through paper path. Be sure to allow enough room behind the
printer so the paper is not bent when it feeds into the printing position.
Note: When the optional
SpectroProofer is
installed, you cannot print
from the front manual
feed slot.
1. Make sure the printer is turned on, then press the l Paper Source
button until the sheet icon appears on the LCD screen.
2. Press the button to release the paper.
3. Open the top cover.
4. Insert the sheet face-up, above the black rollers.
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46 | Handling Paper and Other Media
5. Push the paper under the gray feed rollers inside the printer.
6. Align the edge of the paper with the mark on the paper cassette cover, as
shown below. For longer sheets, make sure you align the right edge of
the sheet with the arrow mark on the right and the leading edge with the
OTHER mark.
Then close the top cover.
Arrow mark
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Handling Paper and Other Media | 47
7. Press the button. The printer automatically feeds the paper into
printing position.
8. Extend the output tray and cover if necessary to support the sheet as it
comes out of the printer. Make sure the roll paper cover is not open.
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48 | Handling Paper and Other Media
Using the Rear Manual Feed Slot
You may use the rear manual feed slot for thicker media types such as Velvet
Fine Art Paper and UltraSmooth Fine Art Paper. You can also use this feed
slot for other types of paper, as listed on page 39.
1. Make sure the printer is turned on, then press the l Paper Source
button until the sheet icon appears on the LCD screen.
2. Extend the paper support.
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Handling Paper and Other Media | 49
3. Adjust the edge guide according to the paper width.
4. Align the sheet with the right edge of the slot and insert it until it meets
resistance. Make sure the sheet is straight.
5. Press the d button to feed the paper.
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50 | Handling Paper and Other Media
6. Extend the output tray and cover if necessary to support the sheet as it
comes out of the printer. Make sure the roll paper cover is not open.
Using Roll Paper
You can use roll paper with a 2- or 3-inch core, up to 17 inches wide.
Manually switching from one paper roll to another is a simple process.
Check the Epson Pro Imaging website (www.proimaging.epson.com) or
your Epson Professional Imaging authorized reseller for available media.
Roll Paper Guidelines
Caution: Some 2-inch
core roll paper at widths
smaller than 10" may
cause the print head to
strike the surface of the
paper due to paper
When printing on roll paper, be sure to follow the media handling
guidelines on page 38, as well as these special guidelines for roll paper:
•
When storing roll paper, keep it in its original packaging—including the
bag, end caps, and box.
curling. This will damage
the paper by leaving
scratch marks on the
surface of the paper and
it can also cause paper
jams if the paper is torn
during the printing
process. If you notice
head strike marks or
paper jams when printing
on this type of paper,
Epson recommends
printing on 3-inch core
paper or wider paper.
•
To avoid feeding excess paper, make sure the sheet icon does not
appear on the LCD screen. Press the l Paper Source button and press d
to highlight ROLL PAPER/CUT or ROLL PAPER/NO CUT. Press OK.
The
or
roll icon appears on the LCD screen.
•
•
Choose
if you want the paper to be cut automatically after each
page is printed.
When printing on thin media, raise the paper eject support to ensure a
straight cut.
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Handling Paper and Other Media | 51
•
Choose
if you’re printing on canvas or other heavy media. Media
that is too thick may damage the cutter. Use of an external cutter/scissor
is recommended.
Also choose this setting if you want to print a series of pages and keep
them together for cutting later on. The following media (and other
similar materials) do not work with, or may shorten the life of, the
built-in cutter:
•
•
•
•
•
Fine art paper
Canvas
Vinyl
Matte board
Heavyweight polyester banner media
Removing and Installing the Spacer
When you perform borderless printing on roll paper, you may need to install
the borderless printing spacer supplied with the printer, depending on the
width of the paper.
Installing the Spacer
1. Remove the black paper stop from the spindle. When the 3-inch core
adapters are attached to the spindle, remove both left and right adapters.
2. Install the borderless printing spacer onto the gray paper stop. Push the
spacer until the holes line up with the holes in the paper stop.
Removing the Spacer
1. Remove the black paper stop from the spindle.
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52 | Handling Paper and Other Media
2. Remove the spacer by holding the outer edge and pulling straight off the
spindle.
Note: The spindle
Loading the Paper onto the Spindle
accommodates both
2-inch and 3-inch roll
paper cores. To switch
between different size
cores, see page 56.
Follow these steps to attach the roll to the spindle:
1. Slide the black paper stop (flange) off the left end of the spindle.
Avoid touching the
printable surface of
the paper as much as
possible. Oils from
your skin can affect
print quality.
2. Position the roll so the paper unwinds as shown, then slide the spindle
into the paper core.
3. Slide the black paper stop back onto the spindle and insert it into the
end of the roll. Make sure it is firmly fixed into the left end of the paper
roll.
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Handling Paper and Other Media | 53
Placing the Paper in the Printer
Follow these steps to place the paper in the printer:
1. Open the roll paper cover.
2. Place the roll paper in the printer as shown. (The black end of the
spindle goes on the left.)
Note: To avoid feeding
excess paper, make sure
you don’t select
3. Make sure the printer is turned on, then press the button on the
control panel.
when you’re using roll
paper.
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54 | Handling Paper and Other Media
4. Insert the leading edge of the roll paper into the roll paper feeder until
the message on the LCD screen prompts you to press the button.
5. Press the button. The printer automatically feeds the paper to the
printing position.
6. Close the roll paper cover.
Note: The maximum
page length you can print
on is limited by the printer
driver, and may also be
limited by your application
software and/or operating
system.
To avoid indenting or creasing the paper, remove it from the paper path and
roll it up when you are not printing.
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Handling Paper and Other Media | 55
Removing Paper from the Spindle
If you need to remove the paper roll from the spindle, follow these steps:
1. Open the roll paper cover.
2. If the paper is loaded for printing, press the button. The paper rolls
up automatically.
3. Hold both ends of the spindle and lift up from the spindle holder.
(Make sure the roll paper is rewound before removing the spindle.)
4. Remove the roll paper and spindle from the printer.
5. Remove the black paper stop from the spindle.
6. Remove the roll paper from the spindle.
7. Place the roll in its original package.
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Switching Between 2-Inch and 3-Inch Roll Paper
You can convert the spindle to accept roll paper with either a 2-inch or
3-inch core by using the spindle adapters. Follow these steps to attach the
adapters for using 3-inch roll paper:
Note: Roll paper with a
2-inch core may cause
paper jams on this printer
due to severe paper curl.
If you notice frequent
paper jams when using
2-inch core media, switch
to media with a 3-inch
core.
1. Remove the black paper stop from the end of the spindle.
2. Align the arrow marks as shown below and press one of the adapters
onto the gray paper stop until it locks in place. Press the other adapter
onto the black paper stop.
To remove the adapters, press on the four tabs.
Tab
Cutting Roll Paper Manually with the Built-in Cutter
When you’re not using the auto cut setting, you need to cut the paper
manually by pressing the
button after your print job is finished. You
can use the button for most types of paper. However, if you’re printing on
fine art paper, canvas, or other heavy media, you should use a rotary paper
cutter/trimmer or scissors rather than the built-in cutter. See page 51 for a
list of media that cannot be used with the built-in cutter.
Follow these steps to cut manually with the built-in cutter:
1. Before you print, press the l Paper Source button and press d to
highlight ROLL PAPER/NO CUT. Press OK. The
roll icon appears
on the LCD screen.
2. Run your print job.
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Handling Paper and Other Media | 57
3. If the paper is not positioned correctly, press the d or u buttons to
match the cutting position on the paper with the cutting position on the
left side of the print head.
4. Press the
button.
5. When the confirmation is displayed on the screen, press d to highlight
Cut, then press OK. The paper is cut.
Caution: To avoid
damaging the printer,
make sure you do not
select the NARROW
setting when you print
on heavy media.
Adjusting the Platen Gap for Thick or Thin Paper
When you print on unusually thick or thin paper, you may need to adjust
the platen gap setting. Normally, the STANDARD setting allows the printer
to adjust automatically. However, if print quality is not satisfactory when
using very thin or very thick stock, you may need to change this setting.
Follow these steps:
1. Press the Menu button. PRINTER SETUP appears on the display.
2. Press the Menu button again to display PLATEN GAP.
3. Press the Menu button. STANDARD is displayed as the current setting.
4. Use the d or u buttons to change the setting. (STANDARD is the
default setting; you can also choose NARROW, WIDE, WIDER, or
WIDEST.)
5. Press the OK button to save the setting. A checkmark appears next to the
selected setting.
6. Press the l Paper Source button to exit the menu.
If you’ve selected a non-standard platen gap, the
icon appears on the
LCD screen to remind you of the narrow or wide setting. When you switch
media, don’t forget to change the setting back to STANDARD.
If you’re printing on non-Epson media, you may also need to create a paper
configuration to optimize your results. See the following section for more
information.
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58 | Handling Paper and Other Media
Optimizing the Settings for Your Paper
When you choose a media type in your Epson printer software, the driver
automatically determines the best settings for your paper. However, you may
want to fine-tune how the printer handles various media—especially if you
use non-Epson paper or a paper not supported by the driver. Use the paper
configuration settings described below. If you’re printing on unusually thick
or thin paper, you may also need to adjust the platen gap; if so, you should
do that first.
Note: It’s a good idea to
keep a list describing your
paper configurations.
You can create a special configuration, or group of settings, for each paper
type (up to ten types) and select the desired configuration whenever you
print on a particular stock.
Creating Custom Paper Configurations
To create a configuration for a specific paper type, make sure the paper you
want to configure is loaded in the printer. Then follow these steps:
1. Press the Menu button, then press the d button to highlight PAPER
SETUP.
2. Press the Menu button, then press the d button to highlight CUSTOM
PAPER.
3. Press the Menu button to display PAPER NUMBER.
4. Press the d button to select a paper configuration number (1 to 10).
5. Press the Menu button, then the d button to highlight PLATEN GAP.
Press the Menu button, then press the d button to select NARROW,
STANDARD, WIDE, or WIDER. The STANDARD setting is
recommended for most paper types. Press OK to save the platen gap
setting.
6. Press the l Paper Source button, then the d button to display
THICKNESS PATTERN.
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Handling Paper and Other Media | 59
7. Press the Menu button, then press OK to print the paper thickness
pattern. The printer prints a pattern similar to the following:
Smallest gap
1
2
3
4
5
6
7
8
9
10 11
12
13
14
15
16
8. Examine the printed pattern for the most evenly overlapping lines.
Choose the number with the most even lines. In the example shown
above, the lines under number 4 are the most even.
9. After printing the pattern, THICKNESS NUMBER is displayed. Press
the d or u buttons to select the number that you noted in step 7.
10. Press OK to save the selected value.
11. Press the l Paper Source button, then the d button for the menu
options shown below. Make any adjustments, as needed, and press the
OK button to save each setting.
You can also make similar settings using the printer driver software. For
instructions, see page 91 (Mac OS X) or page 63 (Windows).
•
PAPER FEED ADJUST A helps eliminate banding. Choose a lower
value if you see white lines on your prints, or a higher value if you
see dark lines.
•
•
PAPER FEED ADJUST B adjusts the paper feed adjustment value
at the bottom of the cut sheets.
DRYING TIME lets you print with non-Epson media and avoid
smearing the ink. You can make the print head wait up to 10
seconds after each pass to allow ink to dry on the page.
•
•
•
PAPER SUCTION lets you decrease the paper suction level when
printing on thin media, such as drafting paper or backlight film.
ROLL PAPER TENSION if wrinkles appear in the paper while
printing, select High or Extra High.
REMOVE SKEW select whether to enable or disable paper skew
reduction.
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60 | Handling Paper and Other Media
12. When done, press the
button.
Selecting Custom Paper Configurations
Once you have created a paper configuration, you can select it whenever you
print on that paper:
1. Press the Menu button, then press the d button to highlight PAPER
SETUP.
2. Press the Menu button, then press the d button to highlight CUSTOM
PAPER.
3. Press the Menu to display PAPER NUMBER, then press the d button
to select the configuration number that you want to use. If you select
STANDARD, the printer uses the driver settings. If you select a number
from 1 to 10, the control panel settings override the driver settings.
4. Press the Menu button, then press the
button to exit the menu.
5. The configuration number you selected is displayed on the LCD screen.
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61
Your Epson Stylus Pro 4900 comes with drivers and utilities that let you
print and manage print jobs.
Chapter 3:
Printing With
Epson Drivers ICC profiles are included, so you can use the color management features in
Adobe Photoshop or other applications, or in the driver itself. A
for Windows
color-managed workflow using Photoshop and a color-calibrated monitor
will give you the most accurate colors and best output from your printer for
color photos. See page 109 for instructions.
You can create your own profiles if you have the required hardware and
software, or you can have them created by a color specialist. Make sure any
profiles you want to use are located in the standard folder for your operating
system. When you install the Epson printer driver, the ready-made profiles
are automatically copied to the right folder.
Before you print, you need to set basic printing properties. Make sure you
have installed the Epson driver and utilities from the CD-ROM. See page 30
for instructions.
If you plan on printing borderless images on roll paper, check the guidelines
on page 62 to size your image correctly.
This chapter includes the following information:
Tip: Check the Epson Pro
Imaging website at
www.proimaging.epson.
and utilities that may
become available.
•
•
•
•
•
•
•
•
•
•
Sizing images for borderless printing on roll paper
Choosing basic print options
Choosing color management options
Choosing roll paper settings
Choosing cut sheet paper settings
Choosing page layout options
Choosing advanced black and white photo settings
Choosing paper configuration options
Saving, exporting, and importing groups of settings
Managing print jobs
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62 | Printing With Epson Drivers for Windows
Sizing Images for Borderless Printing on Roll
Paper
For true borderless printing on roll paper, you can select either Auto
Expand or Retain Size or create a custom paper size, as described on
page 69. Your image may be clipped on the left and right edges, but you can
minimize clipping by sizing your image according to the roll paper width
and by adjusting the length by adding 0.1 inch (2.54 mm) to it.
Auto Expand provides a simple solution for borderless printing with
minimal image clipping because you can create an image width almost equal
to the width of the roll media and choose between Min, Standard, and Max
expansion. If you use Retain Size, you need to size your image slightly wider
than the paper width. See the table below for guidelines:
Image width
Image width
Roll paper width
(with Auto Expand)
(with Retain Size)
8 inches*
(203 mm)
7.8 inches
(198.11 mm)
8.25 inches
(209.54 mm)
10 inches
(254 mm)
9.8 inches
(248.92 mm)
10.25 inches
(260.35 mm)
11 inches*
(279 mm)
10.8 inches
(274.32 mm)
11.25 inches
(285.75 mm)
13 inches
(330 mm)
12.8 inches
(325.12 mm)
13.25 inches
(336.54 mm)
14 inches
(356 mm)
13.8 inches
(350.52 mm)
14.25 inches
(361.95 mm)
16 inches
(406 mm)
15.8 inches
(401.32 mm)
16.25 inches
(412.75 mm)
16.5 inches*
(419 mm)
16.3 inches
(414.02 mm)
16.75 inches
(425.45 mm)
17 inches
(432 mm)
16.8 inches
(426.71 mm)
17.25 inches
(438.15 mm)
* Requires use of the borderless printing spacer.
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Printing With Epson Drivers for Windows | 63
Choosing Basic Print Options
Before you print, you need to set basic printing properties. Make sure you
have installed the Epson driver and utilities from the CD-ROM.
The driver offers automatic settings that optimize print quality and speed
when you’re using Epson media. You can also choose custom settings for
more control over your printer and color management options.
Follow these steps to make basic settings:
1. Start an application, open the file you want to print, and select Print in
your application. You see the Print window.
2. Make sure your printer is selected, then click the Properties or
Preferences button. (If you see a Setup, Printer, or Options button,
click it instead. Then click Properties or Preferences.)
You see a window like the following:
Note: If you need more
information about print
options, you can click
the Help button on
any screen.
This box shows you the
current settings, but you
can’t change them from here
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64 | Printing With Epson Drivers for Windows
3. Select a Media Type setting that corresponds to the paper you are
printing on. See the table on page 65 for more information.
•
If you are using a color-managed workflow, make sure you choose
media type and resolution settings that match the ICC profile you
are using.
•
If you have saved custom media type configurations or set up
custom paper configurations, you can select them by clicking the
Custom Settings button. See page 76 for more information about
custom paper configurations.
•
If the media type has been set on the printer’s control panel, select
Auto Acquire.
Note: If a color setting is
grayed out, it is not
supported for the
4. For the Color setting, select one of the following:
•
•
Color for any type of photographic printing.
selected Media Type.
Advanced B&W Photo if you are printing black and white photos
on select paper types. (For paper types that don’t support this
option, print black and white photos with the Color setting.)
•
Black only if you’re printing line drawings or other
non-photographic images.
Note: The Print Quality
settings depend on the
Media Type you selected.
Choose lower print quality
for faster printing, or
SuperFine - 2880 dpi for
best quality.
5. For the Print Quality setting, choose Speed, Quality, or Max Quality.
Or choose Quality Options to display a window like the following:
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Printing With Epson Drivers for Windows | 65
Use the Speed/Quality slider to set the desired quality level. Select from
the following additional options and click OK:
•
•
•
High Speed for fast, bidirectional printing at lower quality.
Edge Smoothing to improve the quality of low-resolution images.
Finest Detail for sharper edges on vector-based data including text,
graphics, and line art. (This setting does not affect photographs and
is not recommended for large files.)
6. Set the Mode option as follows:
•
Click Automatic to have the printer driver analyze the contents of
your image or file and make the appropriate printing adjustments.
If you’ve selected Color as your Color setting, you can choose one
of these settings in the drop-down menu:
Charts and Graphs intensifies colors and lightens the midtones
and highlights of an image. Use this setting for presentation
graphics.
EPSON Standard (sRGB) increases the contrast in images. Use
this setting for color photographs.
Adobe RGB matches image colors to the Adobe RGB color
standard.
If you’ve selected Advanced B&W Photo as your Color setting,
you can choose Neutral, Cool, Warm, or Sepia. To choose more
detailed settings for advanced black and white photo printing, see
page 79.
•
Click Custom, then follow the instructions on page 67 to select
color management options.
Selecting the Correct Media Type Setting
The table on the next page lists the settings designed to produce the best
results on Epson media.
If your paper is not listed, check the instructions included with the paper, or
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66 | Printing With Epson Drivers for Windows
For this media
Select this Media Type setting
Photo Paper
Epson Exhibition Fiber Paper
Premium Luster Photo Paper (260)
Premium Glossy Photo Paper (250)
Premium Semigloss Photo Paper (250)
Exhibition Fiber Paper
Premium Luster Photo Paper (260)
Premium Glossy Photo Paper (250)
Premium Semigloss Photo Paper
(250)
Premium Semimatte Photo Paper (260)
Premium Semimatte Photo Paper
(260)
Premium Glossy Photo Paper (170)
Premium Glossy Photo Paper (170)
Premium Semigloss Photo Paper (170)
Premium Semigloss Photo Paper
(170)
Premium Glossy Photo Paper
Premium Photo Paper Glossy
Premium Photo Paper Glossy
Premium Photo Paper Semi-Gloss
Premium Photo Paper Luster
Photo Paper Gloss (250)
Premium Semi-gloss Photo Paper
Premium Photo Paper Semi-gloss
Premium Luster Photo Paper
Ultra Premium Photo Paper Luster
Photo Paper Gloss (250)
Fine ArtPaper
Cold Press Bright
Cold Press Bright
Cold Press Natural
Cold Press Natural
Hot Press Bright
Hot Press Bright
Hot Press Natural
Hot Press Natural
Premium Canvas Satin
Premium Canvas Matte
Velvet Fine Art Paper
Watercolor Paper Radiant White
Textured Fine Art Paper
UltraSmooth Fine Art Paper
Proofing Paper
Premium Canvas Satin
Premium Canvas Matte
Velvet Fine Art Paper
Watercolor Paper Radiant White
Textured Fine Art Paper
UltraSmooth Fine Art Paper
Standard Proofing Paper (205)
Standard Proofing Paper (205)
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Printing With Epson Drivers for Windows | 67
Select this Media Type setting
For this media
Standard Proofing Paper (240)
Standard Proofing Paper SWOP 3
Standard Proofing Paper Adhesive
Proofing Paper White Semimatte
Proofing Paper Publication
Proofing Paper Commercial
Coated Matte Paper
Standard Proofing Paper (240)
Standard Proofing Paper SWOP 3
Standard Proofing Paper Adh
Proofing Paper White Semimatte
Proofing Paper Publication
Proofing Paper Commercial
Singleweight Matte Paper
Presentation Paper Matte
Singleweight Matte Paper
Presentation Paper Matte
Enhanced Matte Paper
Enhanced Matte Paper
Ultra Premium Presentation Paper Matte
Plain Paper
Plain paper
Plain Paper
Plain paper (line drawing)
Tracing paper
Others
Enhanced Adhesive Synthetic Paper
Enhanced Adhesive Synthetic Paper
Enhanced Matte Poster Board
Enhanced Matte Posterboard
Somerset Velvet (cut sheets only)
Choosing Color Management Options
The printer driver offers several methods for managing the color in your
prints, including turning the driver’s color management settings off.
If you are using color management settings in Photoshop or another
application, it is very important to access the advanced settings and turn off
color management in the printer driver, as described here. (For instructions
on using Photoshop to manage color, see page 109.)
1. In the Properties or Preferences window, make sure the Main tab is
selected.
2. For the Color setting, select Color.
3. For the Mode setting, select Custom.
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68 | Printing With Epson Drivers for Windows
4. Choose one of the following settings (if you select Color Controls or
ICM, click the Advanced button after you select the setting):
•
Color Controls lets you specify individual values for adjusting
brightness, contrast, saturation, and CMY inks, or choose from
three Printer Color Adjustment modes. You can also choose from
two Gamma settings, and use either a color circle or slide bar to
adjust color.
•
PhotoEnhance™ allows you to automatically correct images and
choose from six Scene Correction settings.
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Printing With Epson Drivers for Windows | 69
Tip: If you turn off color
management, you can
still control the ink
density, as described
on page 77.
•
•
Off (No Color Adjustment) disables color management in the
printer driver. Choose this mode when you use a color managed
workflow in Photoshop or other software. See page 109 for
instructions.
ICM adjusts colors based on the printer’s ICC profile, using the
Image Color Matching system. You can choose the input profile
and other settings as shown below.
In most cases, you will get better results by applying color management
in your application, rather than in the printer driver. See page 109 for
instructions.
5. Click OK to save your settings.
Choosing Roll Paper Options
Follow the steps in this section to print on roll paper and select settings for
borderless printing and automatic cutting. (If you’re printing on cut sheets,
see page 72.)
Note: Many application
settings override settings
in the printer driver.
Always verify settings
to get the results
1. On the Properties or Preferences window, make sure the Main tab is
you expect.
selected.
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70 | Printing With Epson Drivers for Windows
2. For the Source setting, select Roll Paper or Roll Paper (Banner).
The Roll Paper (Banner) setting allows you to print a series of
continuous images without any space between them. This option is not
available with all applications, and is mostly for tiling an image.
Save Roll Paper saves paper by not feeding the blank portion of the last
page of your document. Available only if you’ve selected Roll Paper
(Banner) as the Source setting.
Tip: Creating a
user-defined paper size
generally lets you make
the best use of your roll
paper.
3. For the Size setting, select the size of your image or output paper.
To make the best use of your roll paper, creating a custom paper size is
recommended. Select User Defined. You see this window:
Type a name for your custom size, then enter the size in hundredths of
an inch (or millimeters) and click Save. Then click OK.
4. If you want to reduce or enlarge your image, click the Page Layout tab.
See page 75 for more information.
5. If you want to print without margins, click Borderless. If you’re not
printing borderless images, go to step 7.
Note that borderless printing takes longer than normal printing. See
page 62 for more information about borderless printing on roll paper.
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Printing With Epson Drivers for Windows | 71
6. Click the Expansion button to select a borderless sizing option. Choose
Auto Expand or Retain Size, then click OK.
Auto Expand enlarges your image (up to 3%) to fit the size of the
paper. You can use the slider to adjust the expansion.
Retain Size prints your image at the size you specify in your
application. You need to size it slightly wider than the paper width if
you want to print without borders. See page 62 for more information.
Normal
cut
The widths shown in the table on page 62 work with the Standard
Expansion setting.
•
•
Use the Min setting to minimize the amount of image clipping. You
may see a white border around your image.
Double
cut
Use the Max setting to maximize the image width. This will
increase the amount of image clipping.
7. Click the Roll Paper Option button. You see this window:
Single
cut
8. Choose one of the following Auto Cut settings:
Note: These settings
override settings made
through the control panel.
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72 | Printing With Epson Drivers for Windows
•
•
Off disables automatic cutting. Choose this setting if you want to
operate the cutter manually, print multiple print jobs without
cutting, or if you are printing on heavy media that must be cut by
hand. See page 56 for instructions on operating the cutter manually.
Single Cut allows images to be printed end-to-end and saves paper.
With borderless printing, you may see a sliver of the previous or
next image if you print multiple images in one print job. You will
see a white margin between print jobs.
•
•
Double Cut extends the space between images and trims each print
individually. This provides the cleanest edge for borderless printing.
Normal Cut allows margin space at the top and bottom of each
image.
9. Select these additional roll paper options, if necessary:
•
•
Auto Rotate saves paper if your document length is shorter than
the printable width of the roll. The document is automatically
rotated 90 degrees and printed crosswise. Be sure to click Roll
Width and select the width of your roll paper.
Print Page Line prints trim lines on the right and bottom edges of
your pages.
10. When you’re finished, click OK.
Choosing Cut Sheet Paper Options
Follow the steps in this section to print on cut sheet paper and select settings
for borderless printing, if desired. (If you’re printing on roll paper, see
page 69.)
1. On the Properties or Preferences window, make sure the Main tab is
selected.
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Printing With Epson Drivers for Windows | 73
2. For the Source setting, select the paper source you’re using (Paper
Cassette or Manual Feed).
3. Click Printable Area and select the setting you’d like, then click OK.
•
•
•
Standard makes the bottom margin larger than the top and sides.
Maximum reduces the bottom margin.
Note: Use Feed Adjust B
if you see banding at the
bottom margin when
using the Maximum
setting.
Centered places the image in the center of the printable area.
4. For the Size setting, select the size of the sheet loaded in the printer.
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74 | Printing With Epson Drivers for Windows
If the size of your paper is not listed, you can create a custom paper size.
Select User Defined. You see this window:
Type a name for your custom size, then enter the size in hundredths of
an inch (or millimeters) and click Save. Then click OK.
5. If you want to print to the edges of the page, click Borderless (not
available for custom paper sizes). If you’re not printing borderless
images, go to step 7.
Note that borderless printing applies only to the left and right sides of
the page on cut sheets; margins are required at the top and bottom of the
page. For full-bleed borderless printing, use roll paper (see page 69 for
instructions).
6. Click the Expansion button and choose Auto Expand or Retain Size:
•
Auto Expand enlarges your image (up to 3%) to fit the size of the
paper. You can use the slider to control the amount of expansion.
•
Retain Size prints your image at the size you specify in your
application. You need to size it slightly wider than the paper width if
you want to print without borders.
7. If you want to reduce or enlarge your image, click the Page Layout tab.
See the next section for more information.
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Printing With Epson Drivers for Windows | 75
Choosing Page Layout Options
Note: Select Landscape
when you want to rotate
your image 90°.
You can print multiple copies, change the print orientation, reduce or
enlarge your image, or print on both sides of the paper.
1. On the Properties or Preferences window, click the Page Layout tab.
You see this window:
Note: Select Landscape
when you want to rotate
your image 90°.
2. Select the settings you want for Orientation and Copies.
3. Click Reduce/Enlarge if you want to have the driver resize your image.
You can select Fit to Page or Fit to Roll Paper Width, or select
Custom and enter a scaling percentage.
4. If you are enlarging your image beyond the limits of your application
program, make sure Optimize Enlargement is selected. The driver will
increase the image size up to 650% and decrease the output resolution
to stay within the pixel limitations. Depending on the resolution of your
image and the print size, you may see reduced quality in the print.
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76 | Printing With Epson Drivers for Windows
5. Click Print Bckg Color if you want to print color on the background of
the page. Click the Color Settings button to select the color you want.
6. Click Job Settings if you want to have the time, date, and other
information about your print job printed at the top or bottom of the
page. Click Details, select the settings you want to use.
7. Click OK or Apply when you’re finished setting Page Layout options.
Choosing Paper Configuration Options
If you are using non-Epson media and you need to fine-tune its
performance, you can create a custom paper configuration and save it as a
Media Type setting in the printer driver. Then, whenever you print on that
media, you can select the custom Media Type, select the rest of your print
settings, and print. You can even export the settings to a file you can share.
1. Click the Paper Config button on the Main tab. You see this window:
Note: You may need to
change the Color Density
setting if your custom
profile was created to
optimize D-max and color
gamut.
2. Select the correct settings to match your ICC profile. These settings
override any paper configuration settings you may have made using the
printer’s control panel.
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Printing With Epson Drivers for Windows | 77
•
•
Color Density lets you control the ink saturation level (for example,
when you turn off color management in your printer software).
Drying Time per Print Head Pass lets you print with non-Epson
media and avoid smearing the ink. You can make the print head
wait up to 5 seconds after each pass to allow ink to dry on the page.
•
•
Paper Feed Adjustment helps reduce banding. Choose a lower
value if you see white lines on your prints, or a higher value if you
see dark lines.
Paper Suction lets you decrease the paper suction level when
printing on thinner papers (less than 12 lb), such as CAD drafting
paper.
•
•
•
Paper Thickness helps reduce vertical banding and creates a
sharper image when printing on unusually thick or thin paper.
Platen Gap lets you fine-tune the setting for various paper
thicknesses.
Roll Paper Back Tension lets you adjust the tension when printing
on roll paper. Change the value if you find wrinkles on your
printouts when Auto is selected.
3. When you finish selecting Paper Configuration settings, click OK.
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78 | Printing With Epson Drivers for Windows
4. On the Main tab, select any other necessary setting for your paper in the
Media Settings box. (See page 63 through page 69 for details.)
5. Click the Custom Settings button. You see a window like this:
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Printing With Epson Drivers for Windows | 79
6. Verify that your settings are correct, type a name for the custom media
type, and click Save.
7. After saving your settings, you can do the following:
•
•
•
To use the settings to print right away, select the name you gave
them in the Media Type list. Select the rest of the necessary print
settings and print.
To save the settings to a file that you can share, click the Custom
Settings button again, click the name of the settings in the list,
click Export, select a location, enter a file name, and click Save.
To import settings from a file shared with you that does not exist in
your Media Type list, click the Custom Settings button again,
click Import, select the file you want to import, and click Open.
When you return to the window shown above, click Cancel.
Choosing Advanced Black and White Photo
Settings
The Advanced Black and White Photo mode allows you to easily produce
neutral and toned black-and-white prints using your Epson driver and offers
an alternative black and white workflow. Advanced Black and White Photo
mode also provides settings for more advanced black and white control.
Whether your photo is color or grayscale, you can use this unique screening
and color management technology to create stunning black-and-white
prints. This mode is only available when printing on select media types.
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1. On the Main tab, Choose the Media Type setting for the paper you have
loaded in the printer.
2. Choose Advanced B&W Photo for the Color setting.
3. Click Custom, then click Advanced. You see this screen:
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Printing With Epson Drivers for Windows | 81
4. You can adjust the following settings:
•
Color Toning: Allows you to add tone (hue) to your black and
white output. The default is Neutral, which will provide you with a
neutral tonal scale print. You can also choose other popular presets
such as Cool, Warm, and Sepia. Note that the presets will affect the
target found in the Tone Color Circle.
•
Tone: Allows you to easily change the entire tonal scale of your
black and white output. While Darker is the default setting, you
may see better results if you choose Dark.
•
•
•
•
•
•
Brightness: Adjusts the overall lightness and darkness of your
image.
Contrast: Adjusts the difference between the light and dark areas of
your image.
Shadow Tonality and Highlight Tonality: Allows you to control
tonality only in the shadow or highlight areas of your image.
Max Optical Density: Adjusts the overall density or focus of the
print. Create a soft focus print by setting the density to lower.
Highlight Point Shift: Helps to reduce gloss differential by adding
density to the highlights of your image.
Tone Color Circle: Click on any portion of this color wheel or
enter corresponding values to customize the tone (hue) to add to
your black and white print. The closer you select to the edge of the
wheel, the more color you will add to your black and white print.
The preview approximates the image tone based on your settings. Note
this preview will always be of the same image and is not color managed.
It is just to be used to give you a level of feedback as you make changes.
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Saving, Exporting, and Importing Custom
Settings
You can save groups of settings so you can reuse them for future print jobs
with the same profile/printer/ink/media combination. You can also export
them as a file that you can share with others, who can import them for
printing.
In addition, the printer driver includes pre-defined setting groups for various
types of printing. You can select them to set most of the settings you need,
and then customize them for your particular print job.
You can also add, delete, or hide items in the printer driver window to
customize the driver for your uses.
Saving and Exporting a Custom Settings Group
1. Follow the instructions in this chapter to select all the correct settings for
a print job.
2. Click the Save/Del button at the top of the Main or Page Layout
screen. You see a window like this:
3. Verify that your settings are correct, type a name for the settings group,
and click Save.
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Printing With Epson Drivers for Windows | 83
4. After saving your settings, you can do the following:
•
To use the setting group to print right away, select the name you
gave it in the Select Setting list, if necessary, and print.
•
To save the settings to a file that you can share, click the Save/Del
button again, click the name of the setting group in the list, click
Export, select a location, enter a file name, and click Save.
Importing a Custom Settings Group
1. To import settings from a file shared with you that does not exist in your
Select Setting list, click the Save/Del button.
2. Click Import, select the file you want to import, and click Open.
3. When you return to the settings list window, click Cancel.
4. To use the setting group to print right away, select the name you gave it
in the Select Setting list, if necessary, and print.
Loading a Pre-Defined Settings Group
1. To view the settings associated with the pre-defined setting groups that
came with your printer driver, click the Save/Del button. Then click
the following category and name, and check the Registered Settings
column:
•
•
•
Photo > Highest Quality
Fine Art > Monochrome
Proofing > ICM
2. Click Cancel.
3. To load a pre-defined setting group, select its category name in the
Select Setting list (if necessary), customize any of the settings that do
not match your print job, and print.
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84 | Printing With Epson Drivers for Windows
Editing Printer Driver Settings
1. Click the Utility tab, then select Menu Arrangement.
2. Select the item you want to edit. You can do the following:
•
•
•
Drag and drop the items to rearrange them
Add or delete groups
Move unused items into the Not Display group
3. When you’re finished, click Save.
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Printing With Epson Drivers for Windows | 85
Managing Print Jobs
Your printer comes with two utilities that let you check on your print jobs
and cancel, pause, or restart them.
The Progress Meter opens each time you send a print job. Status Monitor 3,
which appears on the taskbar when you print, lets you check the printer’s
status and monitor print jobs. You can control how these programs work
using the Speed and Progress and Monitoring Preferences utilities.
Using the Progress Meter
After you send a print job, the Progress Meter window appears:
Note: If your print job is
no longer spooling in the
computer, you can also
cancel it by pressing the
button, selecting
JOB CANCEL, and
pressing the OK button.
Click to cancel
printing
You can use the Stop button to cancel your print job. You also see how
much ink you have left and view printing tips.
If you don’t want the Progress Meter to appear, you can turn it off. See the
next section for instructions.
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86 | Printing With Epson Drivers for Windows
Optimizing Print Speed
You can use the Speed and Progress utility to improve printing speed.
1. Click the Utility tab, then click the Speed and Progress button. You
see this window:
Note: If you want to
disable display of the
progress meter during
printing, you can click the
Show Progress Meter
checkbox to deselect it.
2. Select from the following options:
•
High Speed Copies speeds up printing of multiple copies of the
same document using hard disk space as a cache. If you have
multiple hard drives, you can select a different drive to spool to.
•
•
Show Progress Meter lets you control whether or not the Progress
Meter is displayed when you send a print job.
Disable EPSON Status Monitor 3 disables the printer software
utilities. Selecting this option is not recommended unless you
experience conflicts with other software.
•
•
Show Mouse Over Help lets you turn off the tool tips that appear
when you move your cursor over the screen.
Always spool RAW datatype lets you spool documents using the
RAW format instead of the EMF (metafile) format. Because the
RAW format requires fewer resources, printing is faster and you can
avoid certain problems, such as insufficient memory or disk space.
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Printing With Epson Drivers for Windows | 87
•
•
Page Rendering Mode speeds printing by rendering the entire
page. Use this setting if print speed is extremely slow or the print
head stops for a few minutes while printing. Printing will take
longer to start.
Coarse Rendering allows you to override the length or width
limitations in applications (such as Photoshop) that restrict the
number of pixels you can print.
•
•
Print as Bitmap allows large or complex vector graphics to print
faster in Adobe Acrobat or any other non-image based application.
®
Allow Applications to Perform ICM Color Matching allows the
halftone output processing to be performed by the printer. This
feature speeds up processing, especially for older computers, and
ensures that the printer runs at maximum speed. This involves
image compression and decompression, and does not affect the
quality of your output.
•
Change Standard Resolution allows you to change the resolution
of your output.
3. Click OK to save your settings.
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88 | Printing With Epson Drivers for Windows
Setting Monitoring Preferences
You can choose when and how you want to be notified of problems, whether
you want a Status Monitor 3 icon to appear on your Windows taskbar, and
whether you want to allow monitoring by other users who share the printer.
1. Click the Utility tab, then click the Monitoring Preferences button.
You see this window:
2. Select the notification options you want to use if various printing events
occur.
3. If you want to have the Status Monitor 3 icon appear in your Windows
taskbar, click the Shortcut Icon checkbox. Then select the icon to use.
When the shortcut is enabled, you can simply double-click the icon to
open the Status Monitor 3 window or right-click it, then select
Monitoring Preferences in the pop-up menu.
4. Select Allow monitoring of shared printers if your printer is shared
and you want to let other users monitor it.
5. Click OK to save your settings.
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89
Your Epson Stylus Pro 4900 comes with drivers and utilities that let you
print and manage print jobs.
Chapter 4:
Printing With
Epson Drivers
for Macintosh
ICC profiles for ColorSync® are included, so you can use color management
features in Adobe® Photoshop® or other applications, or in the driver itself. A
color-managed workflow using Photoshop and a color-calibrated monitor
will give you the most accurate colors and best output from your printer for
color photos. See page 109 for instructions.
You can create your own profiles if you have the required hardware and
software, or you can have them created by a color specialist. Make sure any
profiles you want to use are located in the standard folder for your operating
system. When you install the Epson printer driver, the ready-made profiles
are automatically copied to the right folder.
Before you print, make sure you have installed the Epson printer driver and
utilities from the CD-ROM. For instructions on installing and configuring
the printer driver, see page 30.
If you plan on printing borderless images on roll paper, check the guidelines
on page 90 to size your image correctly.
This chapter includes the following information for Mac OS X:
Tip: Check the Epson Pro
Imaging website at
www.proimaging.epson.
and utilities that may
become available.
•
•
•
•
•
•
•
•
Choosing page setup settings for cut sheets and roll paper
Choosing basic print options
Choosing color management options
Choosing paper configuration settings
Choosing roll paper options
Controlling expansion of borderless images
Creating a custom preset and printing
Managing print jobs
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90 | Printing With Epson Drivers for Macintosh
Sizing Images for Borderless Printing on Roll
Paper
For true borderless printing on roll paper, you can select a Paper Size setting
with an Auto Expand or Retain Size option, or create a custom paper size.
Your image may be clipped on the left and right edges, but you can
minimize clipping by sizing your image according to the paper width and by
adjusting the length by adding 0.1 inch (2.54 mm) to it.
Paper sizes with the Auto Expand option provide the best solution for
borderless printing with minimal image clipping. Using this setting, you can
create an image width almost equal to the width of the roll media. If you use
a paper size with the Retain Size option, you should create an image slightly
wider than the actual width of the roll media. Or you can create a custom
paper size and select the Retain Size option. See the table below for
guidelines:
Note: Make sure you set
the margins to zero when
printing a custom page
size for borderless
printing.
Image width
Image width
Roll paper width
(with Auto Expand)
(with Retain Size)
8 inches*
(203 mm)
7.8 inches
(198.11 mm)
8.25 inches
(209.54 mm)
10 inches
(254 mm)
9.8 inches
(248.92 mm)
10.25 inches
(260.35 mm)
11 inches*
(279 mm)
10.8 inches
(274.32 mm)
11.25 inches
(285.75 mm)
13 inches
(330 mm)
12.8 inches
(325.12 mm)
13.25 inches
(336.54 mm)
14 inches
(356 mm)
13.8 inches
(350.52 mm)
14.25 inches
(361.95 mm)
16 inches
(406 mm)
15.8 inches
(401.32 mm)
16.25 inches
(412.75 mm)
16.5 inches*
(419 mm)
16.3 inches
(414.02 mm)
16.75 inches
(425.45 mm)
17 inches
(432 mm)
16.8 inches
(426.71 mm)
17.25 inches
(438.15 mm)
* Requires use of the borderless printing spacer.
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Printing With Epson Drivers for Macintosh | 91
Choosing Page Setup and Basic Print Options
You can choose from several options for printing on cut sheets or roll paper.
You can also select the orientation of your image and the paper size. For
printing on roll media, creating a custom page size is recommended to make
the best use of your paper.
Note: Many application
settings override the
printer’s page setup
options. Always verify
settings to get the results
you expect.
Note the following limitations on borderless printing:
If your application has
margin settings, make
sure they’re turned off for
borderless printing.
•
•
Borderless printing takes longer than normal printing.
Margins are required at the top and bottom of the page on cut sheets.
Full borderless printing is available on roll paper only.
Once you have selected your page setup options, you need to select printing
options. The Epson driver offers automatic settings that optimize print
quality and speed when you’re using Epson media. You can also choose
additional settings for more control over your printer and color output.
1. Open the file you want to print and select Print in your application.
2. Click the arrow to expand the Print window, if necessary.
Click to expand the
Print window
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92 | Printing With Epson Drivers for Macintosh
Note: If you need more
information about print
options, click the ?
button.
3. Choose your printer from the Printer menu.
Select your printer
Note: If you don’t see the
Paper Size setting in the
Print window, check for it
in your application before
printing. For example, you
may be able to select it by
opening the File menu
and selecting Page
4. Click the Paper Size drop-down menu.
•
If you’re printing on a cut sheet, choose the size of the paper you are
using and one of the options listed below. Then continue with
step 6.
Setup.
•
If you’re using roll paper, Epson recommends that you create a
custom paper size to make the best use of your paper. See step 5 for
instructions.
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Printing With Epson Drivers for Macintosh | 93
Also be sure to select roll paper options, as described on page 98.
Select the paper size,
then choose the setting
The following settings are available, depending on the size you choose:
•
The Standard size setting prints on cut sheet paper with a bottom
margin larger than the top and sides.
•
Borderless (Auto Expand) prints on cut sheets and enlarges your
image (up to 3%) to fit the width of the paper (without side
borders).
•
Borderless (Retain Size) prints your image at the size you specify
in your application. You need to size it slightly wider than the paper
width to print without side borders.
•
•
Maximum reduces the bottom margin (available for printing on
plain paper sheets only).
Roll Paper - Borderless (Auto Expand) prints without borders on
roll paper and enlarges your image (up to 3%) to fit the size of the
paper. This selection is recommended for borderless printing with
minimal clipping of your image. See page 90 for more information.
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94 | Printing With Epson Drivers for Macintosh
•
Roll Paper - Borderless (Retain Size) prints your image on roll
paper at the size you specify in your application. You need to size it
slightly wider than the paper width to print without borders. See
page 90 for more information.
•
•
Roll Paper - Banner prints a series of continuous images without
any margin space between them, but with normal side borders.
Roll Paper - Borderless Banner prints a series of continuous
borderless images without space between them.
5. If you are printing on roll paper, choose Manage Custom Sizes from
the Paper Size menu.
(If you are printing on a cut sheet, skip to step 6.)
Click to create a
custom page size
Click the + (plus sign), double-click Untitled and give your paper size a
name, then define its size and margins and click OK.
Note: If you don’t see the
Orientation or Scale
Select your new page size from the Paper Size drop-down menu.
6. Choose the appropriate Orientation and Scale for printing.
7. Click OK.
settings in the Print
window, check for them
in your application before
printing. For example, you
may be able to select
them by opening the File
menu and selecting Page
Setup.
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Printing With Epson Drivers for Macintosh | 95
8. Select Printer Settings from the drop-down menu. You see this screen:
Select
Printer
Settings
9. If you created a custom paper size for your roll paper, select the Auto
Expand or Retain Size option in the Paper Size drop-down menu. If
you are using a color-managed workflow, make sure you choose media
type and resolution settings that match the ICC profile you are using.
See page 90 for details.
10. Select the Media Type that corresponds to the paper you are printing
on. See the table on page 106 for more information.
11. Set the Color option as follows:
•
•
AccuPhoto HDR for any type of photographic printing.
Advanced B&W Photo if you are printing black and white photos
on select paper types. (For paper types that don’t support this
option, print black and white photos with the Color setting.)
•
Black only if you’re printing line drawings or other
non-photographic images.
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96 | Printing With Epson Drivers for Macintosh
•
•
Off (No Color Adjustment) to disable color management in the
printer driver. Choose this mode when you use a color-managed
ICC workflow in Photoshop or another software application. See
page 109 for instructions.
Select Color Controls, then choose one of the mode settings shown
at the left in the drop-down menu:
EPSON Standard (sRGB) increases the contrast in images. Use
this setting for color photographs.
Charts and Graphs intensifies colors and lightens the midtones
and highlights of an image. Use this setting for presentation
graphics.
Adobe RGB matches image colors to the Adobe RGB color
standard.
If you’ve selected Advanced B&W Photo as your Color setting,
you can choose Neutral, Cool, Warm, or Sepia.
12. Choose one of the following Print Quality settings:
Note: The Print Quality
settings available depend
on the Media Type you
selected. Choose a lower
print quality setting for
faster printing or
•
•
•
•
Draft - 360 dpi
Fine - 720 dpi
Fine - 1440 dpi
SuperFine - 1440 dpi
SuperFine - 1440 dpi
for the best quality.
13. Choose any of the following advanced options:
•
Super MicroWeave® for maximum elimination of banding (may
not be available for certain media types).
•
High Speed for fast, bidirectional printing. For higher quality,
make sure you deselect this option.
•
•
Flip Horizontal for printing a mirror image of your file.
Finest Detail for sharper edges on vector-based data including text,
graphics, and line art. (This setting does not affect photographs and
is not recommended for large files.)
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Printing With Epson Drivers for Macintosh | 97
Choosing Advanced Media Control Options
Follow these instructions if you are using non-Epson media and you need to
fine-tune its performance.
Note: You may need to
change the Color Density
setting if your custom
color profile was created
to optimize D-max and
color gamut.
1. Select Advanced Media Control from the drop-down menu. You see
this screen:
2. Select the correct settings to match your ICC profile. These settings
override any paper configuration settings you may have made using the
printer’s control panel.
•
•
Color Density lets you control the ink saturation level.
Drying Time per Print Head Pass lets you print with non-Epson
media and avoid smearing the ink. You can make the print head
wait up to 5 seconds after each pass to allow ink to dry on the page.
•
Paper Feed Adjustment helps reduce banding. Choose a lower
value if you see white lines on your prints, or a higher value if you
see dark lines.
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98 | Printing With Epson Drivers for Macintosh
•
•
Paper Thickness helps reduce vertical banding and creates a
sharper image when printing on unusually thick or thin paper.
Paper Suction lets you decrease the paper suction level when
printing on thinner papers (less than 12 lb), such as CAD drafting
paper.
•
•
Platen Gap lets you fine-tune the setting for various paper
thicknesses.
Roll Paper Back Tension lets you adjust the tension when printing
on roll paper. Change the value if you find wrinkles on your
printouts when Auto is selected.
Choosing Roll Paper Settings
If you are printing on roll paper, make sure you choose one of the roll paper
options as the Page Layout setting, as described on page 92. In addition,
you need to check these settings for various cutting and feeding options.
1. Select Roll Paper Settings from the drop-down menu. You see this
screen:
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Printing With Epson Drivers for Macintosh | 99
2. Choose one of the following Auto Cut Settings:
•
Off disables automatic cutting. Choose this setting if you want to
operate the cutter manually, use the optional Auto Take-Up Reel,
or print multiple print jobs without cutting.
•
Single Cut allows images to be printed end-to-end and saves paper.
With borderless printing, you may see a sliver of the previous or
next image if you print multiple images in one print job. You will
see a white margin between print jobs.
•
•
Double Cut extends the space between the images and trims each
print individually. This provides the cleanest edge for borderless
printing.
Normal
cut
Normal Cut allows margin space at the top and bottom of each
image.
See page 56 for instructions on using the
cutter.
button to operate the
3. Select the following options, if desired:
Double
cut
•
Auto Rotate saves paper if your document length is shorter than
the printable width of the roll. The document is automatically
rotated 90 degrees and printed crosswise. When this option is
checked, be sure to select the width of your roll paper from the
drop-down menu.
•
•
Print Page Line prints trim lines on the right and bottom edges of
your pages.
Single
cut
Save Roll Paper saves paper by not feeding the blank portion of
the last page of your document (available only when you’ve selected
a Paper Size setting with the Roll Paper - Banner option).
Note: These settings
override settings made
through the control panel.
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100 | Printing With Epson Drivers for Macintosh
Controlling Borderless Image Expansion
To control the amount of expansion when printing using a Paper Size with
the Auto Expand option, select Roll Paper Settings from the drop-down
menu. You see this screen:
Adjust the slider to increase or decrease the amount of expansion.
The widths shown in the table on page 90 work with the Standard
Expansion setting.
•
•
Use the Min setting to minimize the amount of image clipping. You
may see a white border around your image.
Use the Max setting to maximize the image width. This will increase the
amount of image clipping.
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Printing With Epson Drivers for Macintosh | 101
Creating a Custom Preset and Printing
Once you’ve made the correct settings for your print job, create a
custom preset. This will save you time when you use the same
profile/printer/ink/media combination for future print jobs.
Note: If you check the
settings on each screen
in the drop-down menu,
go through them carefully
from top to bottom.
Avoid cycling through
them repeatedly, or you
may lose your settings.
1. Select Summary from the drop-down menu.
2. After verifying that your settings are correct, select Save As from the
Presets drop-down menu.
Caution: Do not open
and close the Presets
menu without typing a
name, or you will lose
your settings.
3. Type a name for your custom preset and click OK.
4. When you’re ready to print, click the Print button.
Whenever you want to print with your custom preset, select it from the
Presets drop-down menu.
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102 | Printing With Epson Drivers for Macintosh
Choosing Advanced Black and White Photo
Settings
The Advanced Black and White Photo mode allows you to easily produce
neutral and toned black-and-white prints using your Epson driver and offers
an alternative black and white workflow. Advanced Black and White Photo
mode also provides settings for more advanced black and white control.
Whether your photo is color or grayscale, you can use this unique screening
and color management technology to create stunning black-and-white
prints. This mode is only available when printing on select media types.
1. Select Print Settings from the drop-down menu. You see this screen:
Note: If you are printing
from Photoshop, make
sure you turn off color
management when using
Advanced Black and
White mode. There are
no profiles associated
with this screening and
color management
technology.
2. Choose the Media Type setting for the paper you have loaded in the
printer.
3. Choose Advanced B&W Photo for the Color setting. Uncheck High
Speed for the best quality.
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Printing With Epson Drivers for Macintosh | 103
4. Select Advanced Color Management from the drop-down menu.
You see this screen:
5. Choose the settings that are best for your photo. You can use the photo
on the screen as a guide.
•
Color Toning: Allows you to add tone (hue) to your black and
white output. The default is Neutral, which will provide you with a
neutral tonal scale print. You can also choose other popular presets
such as Cool, Warm, and Sepia. Note that the presets will affect the
target found in the Tone Color Circle.
•
Tone: Allows you to easily change the entire tonal scale of your
black and white output. While Darker is the default setting, you
may see better results if you choose Dark.
•
•
•
Brightness: Adjusts the overall lightness and darkness of your
image.
Contrast: Adjusts the difference between the light and dark areas of
your image.
Shadow Tonality and Highlight Tonality: Allows you to control
tonality only in the shadow or highlight areas of your image.
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104 | Printing With Epson Drivers for Macintosh
•
•
Max Optical Density: Adjusts the overall density or focus of the
print. Create a soft focus print by setting the density to lower.
Highlight Point Shift: If your image is prone to gloss differential,
checking Highlight Point Shift will help to reduce gloss differential
by adding density to the highlights of your image.
•
Tone Color Circle: Click on any portion of this color wheel or
enter corresponding values to customize the tone (hue) to add to
your black and white print. The closer you select to the edge of the
wheel, the more color you will add to your black and white print.
The preview approximates the image tone based on your settings. Please
note this preview will always be of the same image and is not color
managed. It is just to be used to give you a level of feedback as you make
changes.
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Printing With Epson Drivers for Macintosh | 105
Managing Print Jobs
After you click Print, you can monitor the progress of your print job. Follow
these steps:
1. Click the icon for your printer on the Dock. If necessary, double-click
your printer (and print queue) name. You see a screen like this:
Note: If it is no longer
spooling in the computer,
you can also cancel a
print job by pressing
the
button on the
2. From here you can monitor the progress of your print job or do one of
the following:
printer, selecting JOB
CANCEL, and pressing
the OK button.
•
•
•
Click the print job, then click Delete to cancel the job
Click the print job, then click Hold to pause printing
Click a print job marked “Hold” and click Resume to resume
printing
3. When you’re finished, close the print job window, then close your
printer window.
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106 | Printing With Epson Drivers for Macintosh
Selecting the Correct Media Type Setting
The following table lists the settings designed to produce the best results on
Epson media.
If your paper is not listed, check the instructions included with the paper, or
look on the Epson website www.proimaging.epson.com ( U.S. sales),
For this media
Select this Media Type setting*
Photo Paper
Epson Exhibition Fiber Paper
Premium Luster Photo Paper (260)
Premium Glossy Photo Paper (250)
Premium Semigloss Photo Paper (250)
Exhibition Fiber Paper
Premium Luster Photo Paper (260)
Premium Glossy Photo Paper (250)
Premium Semigloss Photo Paper
(250)
Premium Semimatte Photo Paper (260)
Premium Semimatte Photo Paper
(260)
Premium Glossy Photo Paper (170)
Premium Glossy Photo Paper (170)
Premium Semigloss Photo Paper (170)
Premium Semigloss Photo Paper
(170)
Premium Glossy Photo Paper
Premium Photo Paper Glossy
Premium Photo Paper Glossy
Premium Photo Paper Semi-Gloss
Premium Photo Paper Luster
Photo Paper Gloss (250)
Premium Semi-gloss Photo Paper
Premium Photo Paper Semi-gloss
Premium Luster Photo Paper
Ultra Premium Photo Paper Luster
Photo Paper Gloss (250)
Fine ArtPaper
Cold Press Bright
Cold Press Natural
Hot Press Bright
Cold Press Bright
Cold Press Natural
Hot Press Bright
Hot Press Natural
Premium Canvas Satin
Hot Press Natural
Premium Canvas Satin
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Printing With Epson Drivers for Macintosh | 107
Select this Media Type setting*
For this media
Premium Canvas Matte
Premium Canvas Matte
Velvet Fine Art Paper
Velvet Fine Art Paper
Watercolor Paper Radiant White
Textured Fine Art Paper
Watercolor Paper Radiant White
Textured Fine Art Paper
UltraSmooth Fine Art Paper
UltraSmooth Fine Art Paper
Proofing Paper
Standard Proofing Paper (205)
Standard Proofing Paper (240)
Standard Proofing Paper SWOP 3
Standard Proofing Paper Adhesive
Proofing Paper White Semimatte
Proofing Paper Publication
Proofing Paper Commercial
Coated Matte Paper
Standard Proofing Paper (205)
Standard Proofing Paper (240)
Standard Proofing Paper SWOP 3
Standard Proofing Paper Adh
Proofing Paper White Semimatte
Proofing Paper Publication
Proofing Paper Commercial
Singleweight Matte Paper
Presentation Paper Matte
Singleweight Matte Paper
Presentation Paper Matte
Enhanced Matte Paper
Enhanced Matte Paper
Ultra Premium Presentation Paper Matte
Plain Paper
Plain paper
Plain Paper
Plain paper (line drawing)
Tracing paper
Others
Enhanced Adhesive Synthetic Paper
Enhanced Adhesive Synthetic Paper
Enhanced Matte Poster Board
Enhanced Matte Posterboard
Somerset Velvet (cut sheets only)
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108 | Printing With Epson Drivers for Macintosh
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109
For the most precise color in your prints, you can use profiles designed
specifically for your printer model and paper type. Basic profiles are installed
with your printer driver.
Chapter 5:
Managing
Color With
Profiles
Assigning a profile to your image doesn’t alter it, only the interpretation of it
by your software and how it appears on your monitor and in a printout. This
is the best way to improve the color balance and contrast in your image.
Follow the instructions in this chapter to use Photoshop 7, CS, CS2, or CS3
to print with profiles using Photoshop color management (the steps show
only CS3 screens). It’s important to turn off color management in your
printer software when you use Photoshop color management or you’ll get
unexpected results. See one of these sections for instructions:
•
•
“Macintosh Printing With a Color Profile” below
“Windows Printing With a Color Profile” on page 113
Macintosh Printing With a Color Profile
First you set up your color management environment in Photoshop and
assign a profile to your image, then you select your print settings and print.
Setting Up Photoshop and Assigning a Profile
1. Open Adobe Photoshop.
2. Select Color Settings from the Photoshop or Edit menu.
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110 | Managing Color With Profiles
You see this window:
Note: The settings
shown are suggested
values.
3. Select U.S. Prepress Defaults or North America Prepress 2 from
the Settings menu to set Adobe RGB (1998) as the color space. Click
OK.
4. Open the photo you want to print.
If you see an Embedded Profile Mismatch message, select Use the
embedded profile and click OK.
If you see a Missing Profile message, select Assign working RGB:
Adobe RGB (1998) and click OK.
5. When your image appears, evaluate the color balance and contrast. If
they need improvement, select Image > Mode > Assign Profile or
Edit > Assign Profile. Then select one of the following as the Profile
setting:
•
A different RGB working space, such as ColorMatch RGB or
sRGB IEC61966-2.1
•
•
A scanner profile for your scanner
A camera profile for your digital camera
Also click the Preview box so you can see the effects of your profile
choice on the screen.
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Managing Color With Profiles | 111
6. Select File, then click Print or Print with Preview.
7. Click More Options or Show More Options, then select Color
Management.
8. Click Page Setup, select page settings as necessary, and click OK.
9. Under Color Handling, select Let Photoshop Determine Colors or
Photoshop Manages Colors.
Note: If your image
10. Under Profile or Printer Profile, select a profile for your printer and
contains very saturated
colors, select Perceptual.
This reduces the color
saturation so that the
colors fit within the
the paper you’ll use.
11. As the Intent or Rendering Intent setting, select Relative
Colorimetric or Perceptual, and click the Black Point
Compensation checkbox.
printer’s color gamut.
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112 | Managing Color With Profiles
Selecting Print Settings and Printing
1. Click the Print button, select Epson Stylus Pro 4900 and select
Printer Settings or Print Settings.
2. Select the Media Type setting for your paper (see page 106).
3. Set the rest of the print settings you want to use.
4. Make sure Color Mode is set to Off (No Color Management).
5. Click Print to print your photo.
Note: Make sure that you
select Off (No Color
Adjustment) or Off (No
Color Management). If
you don’t, the printer
driver will apply additional
correction to the image
data, producing
inaccurate results.
If you selected the wrong
combination of source
profile, printer profile, and
color management
settings, you’ll get
unexpected results.
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Managing Color With Profiles | 113
Windows Printing With a Color Profile
First you set up your color management environment in Photoshop and
assign a profile to your image, then you select your print settings and print.
Note: The settings
shown are suggested
values.
Setting Up Photoshop and Assigning a Profile
1. Open Adobe Photoshop.
2. Select Color Settings from the Edit menu.
You see this window:
3. Select U.S. Prepress Defaults or North America Prepress 2 from
the Settings menu to set Adobe RGB (1998) as the color space. Click
OK.
4. Open the photo you want to print.
If you see an Embedded Profile Mismatch message, select Use the
embedded profile and click OK.
If you see a Missing Profile message, select Assign working RGB:
Adobe RGB (1998) and click OK.
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114 | Managing Color With Profiles
5. When your image appears, evaluate the color balance and contrast. If
they need improvement, select Image > Mode > Assign Profile or
Edit > Assign Profile. Then select one of the following as the Profile
setting:
•
A different RGB working space (or Profile), such as ColorMatch
RGB or sRGB IEC61966-2.1
•
•
A scanner profile for your scanner
A camera profile for your digital camera
Also click the Preview box so you can see the effects of your profile
choice on the screen.
6. Select Page Setup from the File menu, select your page settings, and
click OK.
7. Select File, then select Print or Print with Preview.
8. Click More Options or Show More Options, then select Color
Management.
9. Under Color Handling, select Let Photoshop Determine Colors or
Photoshop Manages Colors.
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Managing Color With Profiles | 115
10. Under Profile or Printer Profile, select a profile for your printer and
the paper you’ll use.
11. For the Intent or Rendering Intent setting, select Relative
Colorimetric or Perceptual, and click the Black Point
Compensation checkbox.
Note: If your image
contains very saturated
colors, select Perceptual.
This reduces the color
saturation so that the
colors fit within the
Selecting Print Settings and Printing
printer’s color gamut.
1. Click the Print button, select your printer, and click Properties or
Preferences.
2. Make sure the Main tab is selected.
3. Select the Media Type setting for your paper (see page 64).
Note: Make sure that you
select Off (No Color
Adjustment). If you
don’t, the printer driver
will apply additional
correction to the image
data, producing
inaccurate results.
If you selected the wrong
combination of source
profile, printer profile, and
color management
4. Set the rest of the print settings you want to use (beginning on page 64).
5. For the Mode setting, select Custom. Then select No Color
Adjustment.
settings, you’ll get
unexpected results.
6. Click OK, then click Print to print your photo.
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116 | Managing Color With Profiles
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117
The Epson Stylus Pro 4900 requires little maintenance to keep working at its
best. This chapter describes the following routine procedures:
Chapter 6:
Maintaining
and
Transporting
the Printer
•
•
•
•
•
•
•
•
•
Checking printer status and part life
Checking and cleaning the print head
Aligning the print head
Replacing ink cartridges
Changing the black ink cartridge
Replacing the paper cutter blade
Replacing the maintenance tanks
Cleaning the printer
Transporting or storing the printer
In addition to the features described in this chapter, you can also use the
menu system on the printer to fine-tune a variety of printer settings.
Alert Lamp
The Epson Stylus Pro 4900 is equipped with an alert lamp which
automatically lights or flashes when an error or warning occurs. You can set
or change the alert lamp settings in maintenance mode. (The default setting
is “Disable”.)
Note: To test the print
quality, see page 120 for
instructions on printing a
nozzle check.
Checking Printer Status and Part Life
Using the menus, you can check the amount of ink remaining, the total
number of prints, and the status of your cutter blade, maintenance tank(s),
and other printer parts. You can either print out a status check (described in
the next section), or you can view the printer’s status on the LCD screen.
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118 | Maintaining and Transporting the Printer
Printing Status Information
The status check sheet shows some of the current default settings, the page
count, and the status of the maintenance tank.
1. Make sure paper is loaded in the printer.
2. Press r Menu.
Note: You can replace
the ink cartridges, cutter
blade, and maintenance
tanks yourself. Other
printer parts need to
be replaced by an
3. Press d to select TEST PRINT, then press r.
4. Press d to select STATUS SHEET, then press r.
5. Press OK to start printing.
authorized service
technician.
Viewing Status Information
1. Press r Menu.
2. Press d to select PRINTER STATUS, then press r.
3. Do one of the following:
•
•
To check the firmware version, press r again. When done, press l.
To check the amount of ink left, press d to select INK LEVEL, then
press r. The percentage of ink left in the first cartridge is displayed.
Continue pressing d to see the status of the remaining cartridges.
When done, press l.
•
•
•
To check how much capacity the maintenance tank(s) have, press d
to select MAINTENANCE BOX, then press r. The percentage
remaining for each tank is displayed. As the tank is filled, the
percentage drops. When done, press l.
Note: You can change
the units of
measurement from
centimeters to inches
and feet using
maintenance mode on
the printer’s control
panel. See page 131 for
instructions.
To check job history, press d to select JOB HISTORY, then
press r. For the last 10 print jobs saved in the printer, you see the
ink used (in milliliters) and paper used (in square centimeters). The
most recent job is saved as No. 0. When done, press l.
To check the total number of prints, press d to select TOTAL
PRINTS, then press r. When done, press l.
4. Press
to exit the menu.
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Maintaining and Transporting the Printer | 119
Checking Printer Status From the Printer Driver
The Epson Status Monitor utility installed with your printer driver lets you
check the levels of ink in the printer and the level of the maintenance
tank(s). Follow the steps below to use the utility to check the status.
Tip: On a Macintosh, you
can also run maintenance
utilities by clicking the
Utility button in the print
job window or the icon
on the printer settings
screen.
1. Do one of the following to access the printer utilities:
•
Windows 7 and Windows Vista: Click
, select Control Panel,
select Hardware and Sound, and click Devices and Printers.
Right-click the icon for your printer and select Printing
Preferences. Click the Utility tab.
•
•
Windows XP: Click Start and select Control Panel. Double-click
Printers and Faxes. Right-click your printer icon and select
Printing Preferences. Click the Utility tab.
Mac OS X: Open the EPSON Printer Utility4 in your
Applications folder. Select your printer and click OK.
2. Click the EPSON Status Monitor 3 icon.
The software checks the amount of ink in the printer and maintenance
tank(s) and displays one of these windows:
Note: On the Mac, the
Paper Setup from Printer
is not acquired.
Windows
Mac OS X
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120 | Maintaining and Transporting the Printer
Checking and Cleaning the Print Head
If your printed image shows a color shift or horizontal lines, you should
check the print head to see if any nozzles are clogged or deflected. If
necessary, you can run a cleaning cycle to clear the nozzles.
You can also turn on Auto Nozzle Check from the printer’s control panel.
The printer will then check the nozzles periodically or before each print job
and clean them if necessary.
Running the Nozzle Check and Head Cleaning Utilities
Follow these steps to use your printer software to check the print head
nozzles and clean them if necessary:
Tip: On a Macintosh, you
can also run maintenance
utilities by clicking the
Utility button in the print
job window or the icon
on the printer settings
screen.
1. Make sure paper is loaded in the printer.
2. Do one of the following to access the printer utilities:
•
Windows 7 and Windows Vista: Click
, select Control Panel,
select Hardware and Sound, and click Devices and Printers.
Right-click the icon for your printer and select Printing
Preferences. Click the Utility tab.
•
•
Windows XP: Click Start and select Control Panel. Double-click
Printers and Faxes. Right-click your printer icon and select
Printing Preferences. Click the Utility tab.
Mac OS X: Open the EPSON Printer Utility4 in your
Applications folder. Select your printer and click OK.
You see a menu like the following:
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Maintaining and Transporting the Printer | 121
Windows
Mac OS X
3. Select the Nozzle Check icon and follow the instructions on the screen.
4. After the pattern is printed, use at least a 10× eye loupe to examine it.
•
If the pattern looks good, as shown below, the print head is clean.
•
If any dots or segments are missing or deflected, as shown below,
run a cleaning cycle as described on page 124. Then print another
nozzle check pattern to make sure the nozzles are clean.
Caution: Don’t run a
cleaning cycle while
thick media is loaded in
the printer.
•
If the nozzles are still clogged after three cleaning cycles, run a power
cleaning cycle as described on page 124.
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122 | Maintaining and Transporting the Printer
Checking and Cleaning the Print Head Using the Control
Panel
You can print a nozzle check from the control panel and examine it to
determine whether any nozzles are clogged or deflected. Then you can run a
cleaning cycle if necessary.
1. Press the
button.
2. Press d until NOZZLE CHECK is selected, then press r.
3. Do one of the following:
•
Select AUTO NOZZLE CHECK and press OK to run a nozzle check
without printing a pattern. The LCD screen will report if there are
any clogged nozzles and prompt you to clean them. If no nozzles are
clogged, “Nozzle clog was not detected” will show on the LCD
screen.
•
Select PRINT CHECK PATTERN and press OK to start printing the
nozzle check pattern. After the pattern is printed, use at least a 10×
eye loupe to examine it.
If the pattern looks good, as shown below, the print head is clean.
If any dots or segments are missing or deflected, as shown below,
run a cleaning cycle as described on page 124. Then print another
nozzle check pattern to make sure the nozzles are clean.
Caution: Don’t run a
cleaning cycle while
thick media is loaded in
the printer.
If the nozzles are still clogged after three cleaning cycles, run a power
cleaning cycle as described on page 124.
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Maintaining and Transporting the Printer | 123
Automatically Checking and Cleaning the Print Head
Prior to a print job, the printer automatically checks the nozzles and cleans
them if necessary. You can specify how often you want this to happen or
turn this feature off. You can also have a nozzle check pattern printed on a
regular basis, so you can check it yourself.
1. Press r Menu. PRINTER SETUP is selected. Press r again.
2. Press d until AUTO NOZZLE CHECK is selected, then press r.
3. Select one of the following, then press OK:
•
ON: PERIODICALLY—The printer periodically checks its nozzles
and runs a cleaning cycle if necessary (default).
•
ON: EVERY JOB—The printer automatically checks its nozzles
and runs a cleaning cycle if necessary before each print job. This
process uses a very small amount of ink (and no paper) and is
recommended if you are running large print jobs unattended.
•
OFF—The printer will not perform automatic nozzle checks and
cleaning cycles.
4. Press l, then select PRINT NOZZLE PATTERN and press r.
5. Select ON: EVERY PAGE to have the nozzle check pattern printed
before each print job, or ON: EVERY 10 PAGES or OFF. These settings
take effect only when you print on roll paper.
6. Press OK to save the setting.
Manually Checking and Cleaning the Print Head
1. Make sure paper is loaded.
2. Press the
button to display the Ink Menu.
3. Press d until NOZZLE CHECK is selected, then press r.
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124 | Maintaining and Transporting the Printer
4. Press d to select AUTO NOZZLE CHECK, then press OK to start
checking the nozzles.
The LCD screen will report any color that has a clog and prompt if you
want to clean it. If no clog is detected, the message “Nozzle clog was not
detected” will appear on the LCD screen.
Running Cleaning Cycles
You can run several types of cleaning cycles from the control panel (or from
the Epson LFP Remote Panel): normal cleaning, power cleaning, and
cleaning each pair of ink colors.
Run the power cleaning only if the normal cleaning process is not sufficient
to clear the nozzles. The power cycle uses a large quantity of ink, so it is
recommended only as a last resort.
You may need to replace a low cartridge to run the cleaning cycle. After
cleaning, you can reinsert the old cartridge.
1. Print a nozzle check to make sure the print head needs cleaning, as
described on page 123.
Caution: Don’t run a
cleaning cycle while
thick media is loaded in
the printer.
2. Make sure the printer is ready and the red B Ink Check light on the
printer’s control panel is not on or flashing.
1. Press the
button.
2. Press d until MANUAL CLEANING is selected, then press r.
3. Do one of the following:
•
Choose the color pair you want to clean—Press d to highlight a
color pair, then press r to select the color pair you want to clean.
Press d to select EXECUTE or EXECUTE (POWERFUL), then
press OK to start the cleaning cycle.
•
•
Clean all colors—Press d until ALL COLORS is selected, then press
r. Press d to select YES, then press OK to start the cleaning cycle.
Power clean all colors—Press d until ALL COLORS (POWERFUL)
is selected, then press r. Press d to select YES, then press OK to
start the power cleaning cycle.
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Maintaining and Transporting the Printer | 125
4. When cleaning is finished and the P power light stops flashing, print
the nozzle check again to confirm that the head is clean.
Note: You must use at
least a 10× eye loupe to
examine the nozzle check
pattern for deflected
nozzles.
For effective cleaning, always run a nozzle check between cycles.
If the pattern is still missing segments or has deflections after a power
cleaning cycle, turn the printer off and leave it overnight, then clean the
print head again the following morning with regular cleaning cycles. If
you still see no improvement, contact your service provider for
assistance.
Aligning the Print Head
Aligning the print head is the most important thing you can do to ensure the
best print quality. If banding appears on your prints, if they look grainy or
blurry, or if you see misregistration or “ghosting,” you need to align the print
head.
Although you can align the print head using the printer utility software, it’s
also easy to align from the printer’s control panel. This will do the most
thorough job in the shortest time, and it’s all automatic.
If you haven’t already done so, it’s a good idea to run a nozzle check before
aligning the print head (page 123). This ensures that the print head
alignment patterns print correctly.
Follow these steps to align the print head using the control panel:
1. Make sure the printer is turned on, then load paper.
2. Press r Menu.
Tip: To properly align the
print head, make sure the
paper you loaded matches
the setting on the printer.
3. Press u or d until HEAD ALIGNMENT is selected, then press r.
PAPER THICKNESS is selected.
4. Press r twice and select the paper type loaded in the printer. Then press
r, choose a specific paper, and press OK.
5. Press l three times, then press d to select ALIGNMENT.
6. Press r to select AUTO, then press r again. UNI-D (uni-directional) is
highlighted. This is the type of alignment to start with.
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7. Press r, then press OK to start the alignment process.
Each head alignment takes about 7 minutes. The printer’s white beam
sensor reads the alignment pattern and adjusts the printer automatically.
Make sure you don’t open the front cover or turn off the printer during
this process.
8. When the uni-directional alignment is finished, press r.
9. Select HEAD ALIGNMENT, select ALIGNMENT, then select AUTO.
10. Select BI-D ALL, press r, then press OK to start the alignment process.
11. When done, press
to exit head alignment mode.
Replacing Ink Cartridges
Before you begin a large print job, you should check your ink levels. If one of
your cartridges is low, you can replace it before you start. Or you can wait
until the ink is expended, replace the cartridge, and then continue the job
without any loss of print quality. However, it is best to replace a low ink
cartridge before starting a large print job.
Tip: You can store
partially used ink
cartridges for up to
6 months. If you do so,
Epson recommends
covering the openings
with tape.
The easiest way to check ink levels is from the control panel LCD screen.
The numbers above the ink icons on the LCD screen correspond to the
11 ink cartridge slots on the printer.
The icons show the approximate amount of ink remaining.
Ink cartridge number
Ink remaining
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Maintaining and Transporting the Printer | 127
When the red B Ink Check light is flashing and INK LOW appears on the
LCD screen, the indicated cartridge is almost expended. Make sure you have
a replacement cartridge. When the light stays on and REPLACE INK
CARTRIDGE is displayed, the cartridge is expended. You must replace the
cartridge before you can continue printing.
®
Use the following Epson UltraChrome HDR ink cartridges:
Note: We recommend
that you use genuine
Epson cartridges and do
not refill them. The use of
other products may affect
your print quality and
could result in printer
damage.
Ink bay Slot no. Cartridge
Part no.
T653B00
T653900
T653400
T653500
T653600
T653A00
T653800
T653300
T653700
T653200
T653100
1
Green (GR)
2
Light Light Black (LLK)
Yellow (Y)
3
Left
4
Light Cyan (LC)
Vivid Light Magenta (VLM)
Orange (OR)
5
6
Yields vary considerably
based on images printed,
print settings, paper type,
frequency of use, and
temperature. For print
quality, a small amount of
ink remains in the
7
Matte Black (MK)
Vivid Magenta (VM)
Light Black (LK)
Cyan (C)
8
Right
9
10
11
cartridge after the
“replace cartridge”
Photo Black (PK)
indicator comes on.
You can purchase genuine Epson ink and paper from an Epson Professional
Imaging Authorized Reseller. To find the nearest reseller, visit
For best printing results,
use up a cartridge within
six months of opening the
package.
Before you start, make sure the printer is turned on. Then follow these steps:
1. Note the color of the cartridge that is low or expended.
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2. Press the ink compartment cover to open it.
Caution: Leave the
expended cartridge in the
printer until you are ready
to replace it.
To prevent ink reporting
errors, never replace the
ink cartridges with the
printer turned off.
3. Press in the cartridge you want to replace. The cartridge pops out.
WARNING: Do not shake
the expended cartridge, or
ink may leak out. If ink gets
on your hands, wash them
thoroughly with soap
4. Remove the expended ink cartridge from the printer. It’s a good idea to
save your first set of expended cartridges so you can use them for
transporting the printer, if necessary.
and water. If ink gets in
your eyes, flush them
immediately with water.
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Maintaining and Transporting the Printer | 129
5. Make sure the replacement cartridge is the correct color and remove it
from its package. Gently shake the cartridge for about 5 seconds before
installing it.
Note: If you can’t insert
the cartridge smoothly,
you may have the wrong
cartridge or are trying to
insert it in the wrong slot.
Check the package and
part number. If the B Ink
light remains on after
6. Hold the cartridge with the arrow pointing toward the printer. Then
insert the cartridge into the slot until it clicks into place. Don’t force it
in.
installing the cartridge, it
may not be inserted fully.
Caution: Do not remove
and re-insert cartridges
more often than
7. Close the ink cover.
necessary. Doing so can
compromise the needle
valve seal and allow air to
enter the ink tubes,
causing nozzle damage.
Once the cartridge is installed, the printer returns to its READY state.
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Changing the Black Ink Cartridge
You can use either Matte Black or Photo Black for printing. Both cartridges
are installed all the time, and the printer knows which cartridge to use
depending on the Media Type selected in the printer driver. You may
sometimes need to switch cartridges as described below when using
non-Epson media.
The Photo Black cartridge is ideal for printing photographic images on all
media types. It is optimized for traditional photographic and ink jet-coated
papers, such as Epson Ultra Premium Photo Paper Luster and Epson Photo
Paper Semi-gloss, etc.
The Matte Black cartridge is optimized for printing photographic images on
matte or plain papers, such as Epson Ultra Premium Presentation Paper
Matte and Epson Velvet Fine Art Paper.
Generally, you should switch black ink cartridges only if you plan to run a
large number of print jobs in the new mode. Since it takes several minutes to
switch and consumes some ink, you shouldn’t switch cartridges more often
than necessary.
Follow these steps to manually switch from one cartridge to the other:
1. Press the
button.
2. Press d four times to select BLACK INK CHANGE, then press r.
3. Press OK. The printer charges the printhead (this takes a few minutes)
and you a switching ink progress bar on the LCD screen.
When the change is complete, the LCD screen displays READY and the
name of the current black cartridge.
Follow these steps to enable automatic switching from one cartridge to the
other:
1. Press the Menu r button.
2. Press r at PRINTER SETUP, then press d until CHANGE BLACK INK
is selected.
3. Press r, press d to select AUTO, then press OK.
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Maintaining and Transporting the Printer | 131
Note: If you are unable to
access the clock settings,
it has already been set via
software. Use Epson
NetConfig to make clock
adjustments.
The printer will now automatically change the black ink depending on
your media type selection.
Changing the Date and Time
1. Press r Menu.
2. Press d until MAINTENANCE is highlighted, then press r.
3. Press d until you see CLOCK SETTING, then press r.
4. Use the d, u, and r buttons to set each item in the date and time,
displayed in the following format: MM/DD/YY HH:MM.
5. Press OK to save the setting.
Using Maintenance Mode
Maintenance mode allows you to make special settings and perform
maintenance procedures that may be needed occasionally. You can use
maintenance mode to do the following:
•
Change the language or units of measurements used on the printer’s
control panel menus.
•
•
•
Adjust the maximum value for roll paper tension.
Run a “super strong” cleaning cycle.
Return all of the printer’s control panel settings to their default values.
Follow these steps to use maintenance mode:
1. Make sure the printer is turned off.
2. Press and hold the
button, then press and release the P power
button until the printer turns on and the LCD screen displays
MAINTENANCE MODE.
3. Use the d and u buttons to select the settings described below. If you
need to back up to the previous menu level, press l.
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•
To change the language on the LCD screen, press d to highlight
LANGUAGE, then press r. Press d until you see the language you
want, then press OK to select it. The printer exits maintenance
mode and returns to normal operation.
•
•
To change the units of measurement, press d to highlight LENGTH
UNITS, then press r. Press d to switch from METRIC to
FEET/INCH, then press OK to select it. Press l when done.
To change the temperature units of measurement, press d to
highlight TEMPERATURE UNITS, then press r. Press d to switch
from C (Celsius or centigrade) to F (Fahrenheit), then press OK to
select it. Press l when done.
•
•
•
•
To change the number of times to perform and auto cleaning, press
dto highlight AUTO CLEANING TIMES, then press r. Press u or
d to increase or decrease the value (from 1 to 3).
To change the alert settings, press d to highlight MAINTENANCE
ALERT, then press r. Press d to choose an item to receive a
maintenance alert, then press OK to select it.
To choose whether or not to show remaining cut sheets, press d to
highlight CUT SHEET REMAINING, then press r. Press dto select
OFF or ON, then press OK to select the setting you want.
To select the number of minutes to wait until automatically
entering sleep mode, press d to highlight SLEEP MODE, then press
r. Press d to select 5, 15, 60, 120, or 180 MINUTES, then press
OK to select the setting you want.
•
To set the amount of idle time required until the printer
automatically powered off, press d to highlight POWER
MANAGEMENT, then press r. Press r to DISABLE or ENABLE
the POWER OFF TIMER, or press d to highlight TIME TO OFF,
press r, then press u or d to increase or decrease the value. Press
OK to select the setting you want.
•
To return all control panel settings to their default values, press d to
highlight DEFAULT PANEL, then press r to display EXECUTE.
Press OK to restore the default settings.
4. To exit maintenance mode, turn off the printer by pressing the P power
button. Press the P power button again to turn on the printer in the
normal operating mode.
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Maintaining and Transporting the Printer | 133
If you notice that your paper isn’t being cut cleanly, the cutter may need to
be replaced.
You can obtain a new cutter from Epson (part number C12C815351). See
page 12 for ordering details.
Removing the Old Cutter
Make sure the printer is turned off, then follow these steps to remove the
blade:
1. Open the ink cartridge covers.
2. Open the printer cover.
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134 | Maintaining and Transporting the Printer
3. Use a cross-head screwdriver to remove the four screws holding the front
cover in place, then remove the front cover.
4. Open the cutter cover.
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Maintaining and Transporting the Printer | 135
5. Loosen the screw holding the cutter in place, then carefully remove the
cutter from the printer.
WARNING: The blade is
sharp. Be careful when
removing it.
6. Dispose of the cutter in accordance with local regulations.
Installing the New Cutter
Remove the new blade from its package, then follow these steps to install it:
1. Insert the new cutter into the holder. Make sure the cutter pin goes into
the hole. Tighten the screw using a cross-head screwdriver.
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136 | Maintaining and Transporting the Printer
2. Align the cutter cover, then press it in until it clicks into place.
3. Replace the front cover.
Note: If you are using the
optional SpectroProofer,
install it without replacing
the front cover.
4. Close the printer cover and ink cartridge covers.
5. If your printer is not cutting accurately, use the Cutter Adjustment from
the Maintenance Menu on the control panel.
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Maintaining and Transporting the Printer | 137
Replacing the Maintenance Tanks
The maintenance tanks store ink that gets flushed from the system during
the initial ink charge and manual and automatic print head cleaning. When
a tank is almost full, a message appears on the LCD screen. When a tank is
completely full, the printer stops working and a message appears on the
LCD screen.
You can check how much space remains in each maintenance tank by
viewing its icon on the control panel, shown below. You can also check its
status using the menus (see page 118), using your printer software (see
page 119), or by printing a nozzle check sheet (see page 123).
Note: You can purchase
replacement items for
your printer from an
Epson Professional
Imaging authorized
reseller. To find the
nearest reseller, visit
www.proimaging.epson.
com (U.S. sales),
Maintenance tank icons
www.epson.ca(Canadian
sales), or call
The icons show the approximate amount of space remaining in the tanks.
800-GO-EPSON
(800-463-7766).
The Epson Stylus Pro 4900 has two maintenance tanks: Ink (part #
T619000) and Borderfree (part # T619100). You need to replace each
maintenance tank when the LCD screen instructs you to do so.
The printer will not print if one of the maintenance tanks is full.
Follow these steps to replace the tanks:
1. Check the LCD screen to determine which tank needs to be replaced
(Ink or Borderfree).
2. Turn off the printer.
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Replacing the Ink Maintenance Tank
1. Open the right ink cartridge cover.
2. Pull out the maintenance tank as shown.
Caution: Be careful not
to spill ink from the
maintenance tank when
removing it. Hold it upright
at all times and dispose of
it carefully.
3. Place the used tank in the plastic bag included with the new tank and
dispose of it carefully.
4. Insert the new tank, then close the cartridge cover.
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Maintaining and Transporting the Printer | 139
Replacing the Borderfree Maintenance Tank
1. Remove the output tray.
Note: If the optional
SpectroProofer is
installed, remove it.
2. Release the tank lock.
3. Pull out the maintenance tank as shown.
Caution: Be careful not
to spill ink from the
maintenance tank when
removing it. Hold it upright
at all times and dispose of
it carefully.
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140 | Maintaining and Transporting the Printer
4. Place the used tank in the plastic bag included with the new tank and
dispose of it carefully.
5. Insert the new tank. Push it in firmly.
6. Set the lock, then replace the output tray.
Note: The printer will not
print if the tank is
unlocked.
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Maintaining and Transporting the Printer | 141
Caution: Be careful not
to touch the gears inside
the printer.
Cleaning the Printer
To keep your printer working at its best, you should clean it several times a
year.
To avoid damaging the
components as well as
the case, never use
alcohol or thinners to
clean the printer.
1. Make sure the printer is turned off and all its lights are off. Then unplug
the power cord and disconnect the printer from your system.
2. Open the roll paper cover and remove the roll paper. Remove any sheets
from the paper tray. Use a soft brush attachment to vacuum the paper
tray.
Be careful not to get
water on the printer
mechanism or electronic
components.
3. If the paper path accidentally gets soiled with ink, gently clean it with a
soft, lint-free cloth dampened with water.
Don’t use a hard or
abrasive brush.
4. If the outer case is dirty, clean it with a soft, clean cloth dampened with
mild detergent. Keep the ink cartridge compartment closed to prevent
water from getting inside.
Don’t spray the inside
of the printer with
lubricants; unsuitable
oils can damage the
mechanism. Contact
Epson if you think the
printer needs lubrication.
Transporting or Storing the Printer
If you are moving the printer a short distance (for example, in the same
building), have at least two people lift the printer.
To ship the printer, you must repack it using the original box and packing
materials and secure it to a pallet. If you do not have these items, contact
Epson to purchase them. Otherwise, the printer may be damaged beyond
repair.
WARNING: The printer
weighs about 115 lb (52 kg)
(without ink), and should be
lifted by two people.
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142 | Maintaining and Transporting the Printer
Preparing the Printer for Shipment
1. Turn off the printer and unplug the power cord.
2. Remove the following parts:
Caution: Do not turn off
the printer by unplugging
it or turning off a power
strip. You will not be able
to lock the print head, and
ink will leak out of the
reservoir, damaging the
printer.
•
•
•
•
•
Power cord and interface cables
All paper or other media
Roll paper spindle
Paper tray
Any optional components.
3. Leave the ink cartridges installed.
4. If you need to ship the printer, you must repack it using the original box
and packing materials and secure it to a pallet. If you do not have these
items, contact Epson to purchase them. Otherwise, the printer may be
damaged beyond repair.
If you are transporting the printer in your own vehicle without the
original packaging, make sure you wrap and pack the printer securely.
Transport the printer in a horizontal position on a flat, stable surface.
5. Keep the printer level while moving it.
Setting Up the Printer After Transportation
Setting up the printer after transporting it is almost identical to setting it up
for the first time.
Keep in mind that the first time you start printing after moving the printer,
the print head nozzles may be clogged—especially if the printer hasn’t been
turned on for a long time. You may need to run a cleaning cycle (page 120)
and realign the print head (page 125) to ensure good print quality.
After setting up the printer, if you see a message on the LCD screen asking
you whether you would like to run an auto nozzle check, select Y to start the
nozzle check procedure.
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143
As you use your printer, you may occasionally experience a problem. You
Chapter 7:
Solving
Problems
can diagnose the problem following the guidelines in this chapter or check
the FAQs at www.proimaging.epson.com. Then try the most likely solutions
until the problem is fixed.
This chapter provides instructions for the following:
•
•
•
•
•
•
•
Diagnosing problems
Checking error messages and lights
Improving print quality
Solving operational problems
Solving miscellaneous printing problems
Solving paper problems, including clearing paper jams
Uninstalling and reinstalling the printer driver
Diagnosing Problems
The Epson Stylus Pro 4900 includes a number of ways to help you diagnose
problems:
•
To identify the most common problems, check the messages and lights
on the control panel. See pages 144 through 152 for more information.
•
If you’re using the Epson printer driver and Status Monitor utility,
check your software for error messages. See page 119 for more
information.
•
To determine whether the problem is caused by the printer itself, print a
status sheet from the control panel. See page 117 for instructions.
•
If none of the suggested solutions in this chapter solve your problem,
contact Epson as described under “Where To Get Help” on page 13.
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144 | Solving Problems
Checking Error Messages and Lights
The control panel includes various lights and an LCD screen to indicate the
status of the printer:
Paper
alert light
Inkalert
light
Power light
and button
Pause/reset
light and button
LCD screen
Paper feed up
button
Paper release (ePlaten™)
light and button
Left arrow or paper
source button
Main Menu button
Paper cut
button
Ink Menu button
Paper feed down button
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Solving Problems | 145
When your paper runs out, ink is low, or a problem occurs, a message
appears on the LCD screen, and the lights on the control panel come on or
flash. The following table lists the messages in alphabetical order and
includes an explanation and instructions for correcting the problem.
Message
Explanation
Response
BLACK INK ERROR
The type of black ink setting in Press
to switch to the correct setting
the printer does not match the and continue printing.
setting in the driver.
BLACK INK DOES NOT
MATCH PRINT JOB
TO CANCEL PRINTING,
PRESS THE
BUTTON
TO CHANGE BLACK INK TO
PRINT, PRESS THE
BUTTON
BORDERLESS ERROR
The borderless setting is
Press
to cancel the print job. Change
selected and paper that doesn’t the setting in the printer driver or load
LOAD A SUPPORTED PAPER
SIZE OR LOAD PAPER
CORRECTLY
support borderless printing is
loaded.
different paper.
The sheet size is not
recognized.
Make sure the paper is flat.
Make sure paper is loaded correctly.
Paper is not loaded correctly.
SpectroProofer is installed.
An error has occurred.
CALL FOR SERVICE
Note the error number, then turn the printer
off. Then check the power cord connection
at both ends and turn it back on. If the
message remains after restarting the printer
several times, contact your service provider
as described on page 13.
The number 3000 indicates that
the power cord is not
connected correctly.
CARTRIDGE COVER OPEN
The cartridge covers are open. Close the left and right cartridge covers.
CLOSE RIGHT AND LEFT
CARTRIDGE COVERS
CARTRIDGE COVER OPEN
The left cartridge cover is open. Close the left cartridge cover.
CLOSE LEFT CARTRIDGE
COVER
CARTRIDGE COVER OPEN
The right cartridge cover is
open.
Close the right cartridge cover.
CLOSE RIGHT CARTRIDGE
COVER
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Message
Explanation
Response
CLEANING ERROR
Head cleaning did not clear the Press
to clear the error and run the
nozzles.
head cleaning utility again. If cleaning
doesn’t start, cancel printing from the
computer. Then turn the printer off and back
on again.
AUTOMATIC HEAD
CLEANING FAILED
RETRY?
YES
NO
CLEANING ERROR
NOT ENOUGH INK.
CONTINUE CLEANING?
YES (RECOMMENDED)
NO
There is not enough ink to
perform cleaning.
Select Yes and replace the cartridge (see
page 126).
CLEANING ERROR
NOT ENOUGH EMPTY
SPACE IN MAINT BOX 1.
CONTINUE CLEANING?
YES (RECOMMENDED)
NO
There is not enough space in
the ink maintenance tank to
perform cleaning.
Select Yes and replace the maintenance
tank (see page 137).
CLOGGED NOZZLES
DETECTED
One or more of the ink nozzles Perform head cleaning to remove any clogs.
are clogged.
This message will display until the clogged
nozzle has been cleared. Printing a check
pattern will clear the message.
CLEANING RECOMMENDED
COMMAND ERROR
You may be using the wrong
printer driver.
Press
to cancel the print job and reset
the printer. Make sure you installed the
correct driver for your printer.
CHECK DRIVER SETTINGS
Damaged data was sent to the
printer or the data has an
incorrect command.
CUTTER UNIT NEARING
END OF SERVICE LIFE.
RECOMMEND REPLACING
THE CUTTER UNIT
The paper cutter may be dull.
Replace the paper cutter; see page 133.
F/W INSTALL ERROR
Firmware update failed.
Restart the printer, then update the
firmware again; see page 35.
UPDATE FAILED RESTART
THE PRINTER
INK CARTRIDGE ALERT
The ink cartridge is expended.
Replace the ink cartridge; see page 126.
REPLACE INK
CARTRIDGE(S)
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Solving Problems | 147
Message
Explanation
Response
INK CARTRIDGE ALERT
A non-genuine ink cartridge is
installed.
Select DECLINE and replace the ink
cartridge with a genuine Epson ink cartridge;
see page 126.
NON-GENUINECARTRIDGE!
QUALITY OF NON-GENUINE
INK MAY VARY.
NON-GENUINE CARTRIDGE
MAY NOT PERFORM AT
OPTIMUM. CONTINUE?
DECLINE
ACCEPT
INK CARTRIDGE ALERT
A non-genuine ink cartridge is
installed.
Replace the ink cartridge with a genuine
Epson ink cartridge; see page 126.
PLEASE USE GENUINE
EPSON INK CARTRIDGES
INK CARTRIDGE ERROR
You tried to install an ink
cartridge that cannot be used
with this printer.
If you are replacing ink cartridges, check the
package and product code. Replace the ink
cartridge with a genuine Epson ink cartridge.
PLEASE INSTALL THE
CORRECT INK CARTRIDGE
INK CARTRIDGE EXPENDED The ink cartridge is empty.
Replace the used ink cartridge with a new
one. See page 126.
REPLACE INK CARTRIDGE
INK LOW
Ink cartridge(s) are nearly
Make sure you have replacement cartridges
expended (printing continues). available; see page 126. Print quality may
decline when ink is low.
INK TOO LOW TO CLEAN
REPLACE INK CARTRIDGE
INK TOO LOW TO CLEAN
Not enough ink for head
cleaning.
Replace the cartridge(s) before cleaning; see
page 126.
Not enough ink for head
cleaning, but enough for
printing.
Replace the cartridge(s) before cleaning; see
page 126. After cleaning is finished, you can
re-use the low ink cartridge.
THE CARTRIDGE BEING
USED CAN BE INSTALLED
AGAIN FOR PRINTING
MAINT BOX 2 UNLOCKED
The Borderfree maintenance
tank is unlocked.
Lock the maintenance tank to resume
printing.
LOCK LEVER FOR
MAINTENANCE BOX 2
MAINTENANCE BOX 1
ERROR
The Ink maintenance tank is
not installed correctly or needs if needed. See page 137.
to be replaced.
Reinstall the maintenance tank or replace it
REPLACE MAINTENANCE
BOX 1
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148 | Solving Problems
Message
Explanation
Response
MAINTENANCE BOX 2
ERROR
The Borderfree maintenance
tank is not installed correctly or if needed. See page 137.
needs to be replaced.
Reinstall the maintenance tank or replace it
REPLACE MAINTENANCE
BOX 2
MAINT BOX NEAR THE END One of the maintenance tanks Check the LCD screen to see which
OF SERVICE LIFE
is nearing the end of its service maintenance tank needs to be replaced.
life and needs to be replaced.
Replace the maintenance tank; see
page 137.
MAINTENANCE REQUEST
A printer part may need to be
replaced soon.
Note the code number and contact your
service provider as described on page 13.
NO INK CARTRIDGES
Ink cartridge(s) not installed, or Install ink cartridge(s); see page 126. Do not
an incorrect cartridge is
installed.
reinstall the incorrect cartridge.
INSTALL INK CARTRIDGE(S)
NO FRONT COVER
The front cover is not installed Turn off the printer, then install /reinstall the
or installed incorrectly. front cover correctly.
ATTACH THE FRONT COVER
THEN RESTART PRINTER
NO REAR UNIT
The rear unit is not installed or Install the rear unit.
installed incorrectly.
INSTALL THE REAR UNIT
NO MAINTENANCE BOX 1
The Ink maintenance tank is
not installed.
Install the Ink maintenance tank; see
page 137.
INSTALL MAINTENANCE
BOX 1
NO MAINTENANCE BOX 2
The Borderfree maintenance
tank is not installed.
Install the Borderfree maintenance tank; see
page 137.
INSTALL MAINTENANCE
BOX 2
NO PAPER CASSETTE
The paper cassette is not
Install/reinstall the paper cassette.
installed or installed incorrectly.
INSTALL PAPER CASSETTE
NOT ENOUGH EMPTY
SPACE
The ink maintenance tank is too Replace the maintenance tank; see
full for head cleaning.
page 137.
REPLACE THE
MAINTENANCE BOX 1
NOZZLE CLOG DETECTED
There is not enough ink to
perform cleaning.
Select YES, then follow the instructions to
replace the ink cartridge.
NOT ENOUGH INK
CONTINUE CLEANING?
YES (RECOMMENDED)
NO
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Message
Explanation
Response
NOZZLE CLOG DETECTED
There is not enough space in
the ink maintenance tank to
perform cleaning.
Select YES, then follow the instructions to
replace the maintenance tank.
NOT ENOUGH EMPTY
SPACE IN MAINT BOX 1
CONTINUE CLEANING?
YES (RECOMMENDED)
NO
PAPER CUT ERROR
Roll paper was not cut
correctly.
Press the
cover. Remove the uncut paper.
button and open the front
REMOVE UNCUT PAPER
The cutter may be blunt or
incorrectly installed.
Reinstall or replace the cutter if necessary;
see page 133.
PAPER EJECT ERROR
Roll paper is used with the cut Press the
sheet setting.
button and remove the paper.
PRESS THE
PAPER JAM
BUTTON
Paper has jammed in the
printer.
Press the
button and remove the
jammed paper; see page 160 for more
information.
REMOVE PAPER FROM THE
PRINTER
PAPER JAM
Paper has jammed in the
printer.
Press the
button and remove the
jammed paper; see page 160 for more
information.
REMOVE PAPER FROM THE
PRINTER
POWER OFF AND THEN ON
PAPER LOAD ERROR
Paper has jammed in the rear
manual feeder.
Remove the jammed paper from the rear
manual feeder, then press the d button.
REMOVE PAPER FROM
REAR MANUAL FEEDER
AND PRESS THE d BUTTON
PAPER LOAD ERROR
Paper has jammed in the rear
manual feeder.
Remove the the rear unit, then remove the
jammed paper and press the d button.
REMOVE THE REAR UNIT
TO FIX PAPER JAM
PAPER LOAD ERROR
Paper has jammed in the paper Press the
button and remove the
cassette.
jammed paper; see page 160 for more
information.
REMOVE PAPER CASSETTE
TO FIX PAPER JAM
PAPER LOAD ERROR
Paper has jammed in the
printer.
Press the ubutton and remove the jammed
paper; see page 160 for more information.
PRESS THE u BUTTON
AND REMOVE THE
JAMMED PAPER
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Message
Explanation
Response
PAPER LOAD ERROR
Paper has jammed in the
printer.
Press the
button and remove the
jammed paper; see page 160 for more
information.
PRESS THE
BUTTON
AND REMOVE THE
JAMMED PAPER
PAPER LOAD ERROR
Paper has jammed in the
printer.
Press the
button and remove the
jammed paper; see page 160 for more
information.
PRESS THE
BUTTON
AND RESET ROLL PAPER
PAPER LOW
The paper roll is almost
finished.
Replace the roll.
PAPER OUT
No paper is loaded.
Load paper.
LOAD PAPER
The
button has been
Press the
Press the
button, then load paper.
pressed with no paper loaded.
Paper ran out during printing.
button and remove the roll
paper core. Then load another roll.
PAPER SENSOR ERROR
The paper is not detected.
Press
to clear the error, then select
the right paper.
PRESS THE
BUTTON
LOAD DIFFERENT PAPER
PAPER SETTING ERROR
The paper source selected in
the printer driver and the
control panel do not match.
Check the Paper Source or Paper Size
settings and make sure the paper is loaded
correctly.
CHECK THE PAPER SOURCE
IN YOUR DRIVER SETTINGS
OR RELOAD PAPER
CORRECTLY
PAPER SETTING ERROR
The wrong paper is loaded in
the paper cassette.
Remove the paper from the paper cassette
and feed it manually into the front or rear
paper feeder.
THIS PAPER CANNOT BE
LOADED FROM PAPER
CASSETTE
INSERT PAPER LESS THAN
8 MM THICKNESS FROM
REAR MANUAL FEEDER
PAPER SETTING ERROR
ROLL PAPER IS LOADED
The paper source selected in
the printer driver and the
control panel do not match.
Check the Paper Source or Paper Size
settings and make sure the paper is loaded
correctly.
REMOVE IT AND CHANGE
PAPER SOURCE SETTING
TO ROLL PAPER
PAPER SIZE ERROR
The loaded paper size does not Make sure the paper size matches the size
match the size of the image.
of the image.
LOAD CORRECT PAPER SIZE
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Message
Explanation
Response
PAPER SKEW
Paper is not loaded straight.
Press the
button and make sure the
paper is loaded straight.
LOAD PAPER PROPERLY
PAPER SOURCE ERROR
CUT SHEET IS LOADED
The paper source selected in
the printer driver and the
control panel do not match.
Check the Paper Source or Paper Size
settings and make sure the paper is loaded
correctly.
REMOVE IT AND CHANGE
PAPER SOURCE TO ROLL
PAPER
PAPER SOURCE ERROR
ROLL PAPER IS LOADED
The paper source selected in
the printer driver and the
control panel do not match.
Check the Paper Source or Paper Size
settings and make sure the paper is loaded
correctly.
REMOVE IT AND CHANGE
PAPER SOURCE TO CUT
SHEET
PRINTER COVER OPEN
PLEASE CLOSE THE COVER
REPLACE MAINT BOX 1
The printer cover is open.
Close the printer cover.
The Ink maintenance tank is at Replace the Ink maintenance tank. See
the end of its service life and
needs to be replaced.
page 137.
AT THE END OF SERVICE
LIFE
REPLACE MAINT BOX 1
REPLACE MAINT BOX 2
The Borderfree maintenance
tank needs to be replaced.
Replace the Borderfree maintenance tank.
See page 137.
TO CONTINUE
BORDERLESS PRINTING,
REPLACE MAINT BOX 2
SPECTROPROOFER ERROR
There is an error with the
optional SpectroProofer.
Refer to the SpectroProofer User’s Guide
for information.
REFER TO THE MANUAL TO
FIND OUT HOW TO SOLVE
THE PROBLEM
SPECTROPROOFER ERROR
There is an error with the
optional SpectroProofer.
Turn off the printer and connect the
SpectroProofer’s cable. Confirm that the
cable is connected properly, then turn the
printer back on. Refer to the SpectroProfer
User’s Guide for additional information.
CONNECT CABLE OF
SPECTROPROOFER THEN
RESTART PRINTER
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Message
Explanation
Response
SPECTROPROOFER ERROR
There is an error with the
optional SpectroProofer.
Refer to the SpectroProfer User’s Guide for
additional information.
REFER TO THE MANUAL
AND CONNECT THE ILS20EP
TO SPECTROPROOFER
TURN THE POWER OFF,
AND THEN ON AGAIN
WRONG SUPPORT
POSITION
The paper eject support is in
the wrong position.
Lower the paper eject support.
Raise the paper eject support.
LOWER THE PAPER EJECT
SUPPORT
WRONG SUPPORT
POSITION
The paper eject support is in
the wrong position.
RAISE THE PAPER EJECT
SUPPORT
Improving Print Quality
You can often improve print quality by doing the following:
•
•
•
Run a nozzle check and cleaning cycle. See page 120 for instructions.
Align the print head. See page 125 for instructions.
When you send a print job, make sure your print options are set
correctly. For more information, see page 61 (Windows) or page 89
(Macintosh).
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If none of these suggestions help, try the solutions in the following table.
Problem
Solution
Your print has horizontal
banding.
◗
Check the ink indicators and light to see if you are low on ink. (If you replace
ink cartridges with the printer turned off, the ink indicators will not be
accurate.) Replace ink cartridges if necessary, as described on page 126.
◗
◗
◗
◗
Run a nozzle check and cleaning cycle. See page 120 for instructions.
Turn off the High Speed setting. See page 86 for instructions.
Make sure the Media Type setting in the printer software is correct.
If you’re using cut sheet media, make sure the printable side is face up when
using the rear or front manual feed and face-down when using the paper
cassette.
◗
◗
Choose a higher resolution.
If you’re using a third-party RIP and non-Epson media, see if the RIP provides
a method for adjusting the paper feed.
Try adjusting your advanced media control settings (page 97 for Mac OS X) or
paper configuration settings (page 77 for Windows or page 106 for Mac OS X).
Check these settings:
◗
◗
Make sure the Paper Thickness setting is correct for your paper.
Use the Paper Feed Adjustment to tune out banding. Reduce the value for
white lines, and increase it for overlapping dark lines.
◗
If you’ve created a custom paper configuration, be sure to return the setting
to standard (STD) when you’re done using it. See page 58.
Your print has vertical
banding.
◗
◗
Turn off the High Speed setting. See page 86 for instructions.
Align the print head; see page 125.
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154 | Solving Problems
Problem
Solution
Your print is grainy, or has
misregistration or ghosting.
◗
Check the ink indicators and light to see if you are low on ink. (If you replace
ink cartridges with the printer turned off, the ink indicators will not be
accurate.) Replace ink cartridges if necessary, as described on page 126.
◗
◗
◗
◗
Run a nozzle check and cleaning cycle. See page 120 for instructions.
Align the print head, as described on page 125.
Make sure the Media Type setting in the printer software is correct.
If you’re using cut sheet media, make sure the printable side is face up when
using the rear or front manual feed and face-down when using the paper
cassette.
◗
◗
Choose a higher resolution, such as SuperFine - 1440 or 2880 dpi.
Turn off the High Speed setting. See page 86 for instructions.
You may need to adjust your advanced media control settings (page 106 for
Mac OS X) or paper configuration settings (page 106 for Mac OS X or page 77
for Windows). Check these settings:
◗
◗
Make sure Paper Thickness setting is correct for your paper.
If you’ve created a custom paper configuration, be sure to return the setting
to standard (STD) when you’re done using it. See page 58.
Colors are incorrect or
missing.
◗
◗
◗
◗
Make sure the Media Type setting in the printer software is correct.
Run a nozzle check and cleaning cycle; see page 120.
Make sure color settings in your application or printer software are correct.
If you’re using a third-party RIP or non-Epson media, custom color profiles
will give you the best color reproduction.
◗
If you’re using cut sheet media, make sure the printable side is face up when
using the rear or front manual feed and face-down when using the paper
cassette.
◗
◗
Check the expiration date printed on each of the ink cartridges. If the
cartridge is too old, replace it as described on page 126.
Check the ink indicators and light, and replace ink cartridges if your ink
supply is low, as described on page 126. (If you replace ink cartridges with
the printer turned off, the ink indicators will not be accurate.)
◗
Adjust the Color Density setting in the Paper Configuration utility.
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Problem
Solution
Your print has gaps or
appears faint.
◗
Check the expiration date printed on each of the ink cartridges. If the
cartridge is too old, replace it as described on page 126.
◗
◗
◗
Make sure the Media Type setting in the printer software is correct.
Run a nozzle check and cleaning cycle (see page 120).
Check the ink indicators and light and replace ink cartridges if your ink supply
is low, as described on page 126. (If you replace ink cartridges with the
printer turned off, the ink indicators will not be accurate.)
◗
◗
The paper thickness setting is not correct for your paper. Use your printer
software (page 97 for Mac OS X or page 77 for Windows) to choose the
correct setting. When you’re done printing with a custom paper
configuration, be sure to return the setting to standard (STD).
The PLATEN GAP setting is too wide. Use the menu system to change the
setting to STANDARD, or to NARROW if printing on very thin paper. See
page 57 for instructions.
Your print appears blurry or
smeared.
◗
◗
Make sure the Media Type setting in the printer software is correct.
If you’re printing on non-Epson media, you may need to adjust the paper
thickness setting, drying time, or color density. Use your printer software
(page 97 for Mac OS X or page 77 for Windows) to choose the correct
setting. When you’re done printing with a custom paper configuration, be
sure to return the setting to standard (STD).
◗
Your paper doesn’t meet the required specifications or wasn’t stored in a
dry, humidity-free environment. Load new paper.
◗
◗
If you’re using cut sheet media, make sure the printable side is face-up.
Ink has leaked into the paper path. Wipe the paper path area of the printer
with a soft, clean cloth. See page 141 for cleaning instructions.
◗
◗
Turn off the High Speed setting. See page 86 for instructions.
The PLATEN GAP setting is too narrow. Use the control panel to change the
setting to WIDE or WIDER. See page 57 for instructions.
◗
◗
◗
Run a nozzle check and cleaning cycle (see page 120).
You may need to uninstall and reinstall the printer driver (see page 163).
If ink is smeared on the back of your print, make sure PAPER SIZE CHECK is
ON in the control panel menu. This prevents printing beyond the edge of the
paper and soiling the inside of the printer.
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Problem
Solution
The bottom edge of your
print is smeared.
◗
The paper is curled toward the printable side. Flatten the paper or curl it
toward the other side.
◗
◗
Make sure the Media Type setting in your printer software is correct.
If you’re printing on non-Epson media, you may need to adjust the paper
thickness setting or drying time. Use your printer software (page 97 for Mac
OS X or page 77 for Windows) to choose the correct setting. When you’re
done printing with a custom paper configuration, be sure to return the
setting to standard (STD).
◗
If printing on thick paper, the PLATEN GAP setting may be incorrect. Use the
control panel to change the setting to WIDE or WIDER; see page 57.
Solving Operational Problems
If you can’t turn the printer on, if it stops printing unexpectedly, or if
nothing prints, check the following:
•
•
Paper is loaded correctly.
The printer is plugged securely into a working electrical outlet that’s not
controlled by a switch or timer.
•
•
The interface cable is securely connected to the printer and your system.
The voltage supplied by the electrical outlet matches the voltage on the
printer’s rating label. If not, turn off the power and unplug the power
cord immediately. Contact your service provider for assistance; see
page 13 for details.
If none of these suggestions help, try the solutions below.
Problem
Solution
The printer stops printing
unexpectedly.
◗
◗
If the
light is flashing, the printer is performing a maintenance
procedure or waiting for ink to dry. Check the display message and lights on
the control panel. Wait until the light stops flashing.
Check the display message and lights on the control panel to see if an error
has occurred. Follow the instructions for the messages beginning on
page 144.
The printer sounds as if it’s
printing, but nothing prints.
◗
◗
Follow the instructions beginning on page 120 to clean the print head.
Communication between the computer and printer may have been
momentarily interrupted. Try restarting the computer and printing again.
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Problem
Solution
Nothing prints.
◗
Turn off the printer and computer. Make sure the interface cable is securely
plugged in. Then restart the printer and computer.
◗
◗
Make sure the interface cable meets the requirements; see page 14 or 13.
The printer port setting doesn’t match the printer connection port
(Windows).
Windows 7 & Windows Vista: Click
> Control Panel > Hardware and
Sound > Devices and Printers. Right-click the icon for your printer, then
select Properties. Click the Ports tab and make sure your printer port is
selected.
Windows XP: Click Start > Control Panel > Printers and Other Hardware
> Printers and Faxes. Right-click the icon for your printer, then select
Properties. Click the Ports tab and make sure your printer port is selected.
◗
Download and install the latest driver for Macintosh or Windows from the
Solving Miscellaneous Printing Problems
If your printouts are not what you expected, try the suggestions below:
Solution
Problem
Your print has incorrect or
garbled characters.
◗
◗
◗
Make sure your software is installed correctly and the printer is selected.
Clear any stalled print jobs.
Turn off the printer and computer. Make sure the interface cable is securely
plugged in at both ends.
Your print has incorrect
margins.
◗
◗
◗
◗
Check the page size or paper size settings in your application. Make sure
they are within the printer’s printable area.
Make sure the Paper Size and Borderless settings in your printer software
are correct for the paper you’re using.
The ROLL PAPER MARGIN setting on the PRINTER SETUP menu is
incorrect. See page 175 for more information.
Your image is inverted.
Blank paper is printed.
Turn off the Flip Horizontal or Mirror Image setting in your printer software.
See page 96 (Mac OS X) or page 75 (Windows) for instructions.
◗
◗
Make sure your software is installed correctly and the printer is selected.
Make sure the Paper Size setting in your printer software is correct for the
paper you’re using.
◗
Make sure the Paper Source setting in your printer software is correct.
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158 | Solving Problems
Problem
Solution
A ruled line on your print
appears to shift.
◗
◗
◗
Align the print head as described on page 125.
Run a nozzle check and cleaning cycle; see page 120.
Color images print in black
only.
Make sure the Color setting is correct in your printer software.
The printer continues to feed
paper after you have
cancelled a job.
◗
Press the
Pause/reset button on the printer to clear any print job data
in the printer’s buffer and reset the printer.
Make sure the paper source is set correctly.
◗
◗
Roll paper cannot be cut.
The paper cutter may be dull. Follow the instructions on page 133 to replace
the cutter.
◗
Make sure
appears on the LCD screen. If not, press the l Paper
Source button to select this setting. Also check the Auto Cut settings in your
printer software.
Printing is too slow.
◗
◗
◗
◗
◗
◗
◗
Turn on the High Speed setting. See page 86 for instructions.
Choose a lower resolution in your printer software for faster printing.
Clear space on your hard drive or run a defragmentation utility.
Don’t run too many applications at the same time.
Turn off virtual memory.
Add RAM to your system.
Try printing when there is less traffic on the network, or move the printer to a
different network segment.
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Solving Paper Problems
If paper feed or paper jam problems occur frequently, try one or more of the
following solutions:
•
•
For roll paper, try adjusting the Paper Suction setting. See page 58 for
more information. You can also adjust this setting through your printer
driver.
For heavy or thick media, follow the instructions on page 57 to load the
media correctly.
•
•
Make sure the paper is not folded, wrinkled, or damp.
Make sure the printer’s environment falls within the required
temperature and humidity range.
•
Make sure the paper is not too thick or too thin. See page 37 and
page 166 for paper specifications.
•
•
Make sure no foreign objects are inside the paper path.
Make sure the printer isn’t located in a brightly lit area. The paper
sensors may not operate correctly.
•
•
•
Make sure the Media Type and Source settings in the printer software
are correct.
Make sure the PLATEN GAP setting is correct for the paper or media
you’re printing on. See page 57 for more information.
If you’re not using Epson media, use a paper configuration to adjust for
the paper’s thickness and drying time; see page 58.
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160 | Solving Problems
Clearing Paper Jams
When paper gets jammed in the printer, printing stops and you see a PAPER
JAM message on the LCD screen.
Follow these steps to clear a roll paper jam:
1. Cut the paper at the paper insertion slot.
2. Hold both ends of the spindle and lift up from the spindle holder.
3. Remove the jammed paper from the roll paper feeder or front manual
feeder.
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Solving Problems | 161
4. Open the printer cover, if necessary, and remove any other jammed
paper.
5. Close the printer cover, if necessary. Press the P power button to turn
the printer off and then back on.
Follow these steps to clear a cut sheet paper jam:
1. Remove the output tray and the paper cassette.
2. Remove the jammed paper.
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162 | Solving Problems
3. If paper is jammed in the rear, remove the rear access panel by pulling it
towards you as shown below. Remove the jammed paper and replace the
rear access panel.
4. Remove jammed paper from the front manual feeder.
5. Open the printer cover and remove any other jammed paper if
necessary.
6. Close the printer cover, if necessary. Press the P power button to turn
the printer off and then back on.
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Tip: Check the Epson
Pro Imaging website at
www.proimaging.epson.
and utilities that may
become available.
Uninstalling and Reinstalling the Printer Driver
If you need to uninstall and then reinstall the printer driver software for any
reason, follow the instructions in the appropriate section below.
Macintosh OS X
1. Select System Preferences, then select Print & Fax.
2. Select your printer, then click the – button.
3. If you want to reinstall your printer software, restart your Macintosh.
Then follow the instructions on page 30 to install the software.
Windows
1. Do one of the following:
Windows 7 and Windows Vista: Click
> Control Panel >
Uninstall a program. Select EPSON Printer Software in the program
list.
Windows XP: Click Start > Control Panel > Add or Remove
Programs. Select EPSON Printer Software in the program list and
click Change/Remove.
2. Select your printer icon and click OK. Follow the on-screen instructions
to uninstall your software.
3. If you want to reinstall your printer software, restart your computer.
Then follow the instructions on page 30 to install the software.
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165
Appendix A:
Specifications
Clearing Stored Print Information
Your Epson printer stores various print information for the last 10 jobs
printed, such as print job name, computer name, date, time, number of
prints, etc.
If you wish to clear this information (for example, before selling your Epson
printer to another party), you may do so by running the printer’s nozzle
check pattern 10 times. See “Running the Nozzle Check and Head Cleaning
Utilities” on page 120.
Environmental
Operation
Storage
Temperature
50 to 95 °F
–4 to 104 °F
(10 to 35 °C)
(–20 to 40 °C)
Print quality guarantee:
59 to 77 °F
(15 to 25 °C)
Humidity
(without
condensation)
20 to 80% RH
5 to 85% RH
(stored in shipping
container)
Print quality guarantee:
40 to 60%
Electrical
Specification
Description
100 V to 240 V
50 to 60 Hz
Input voltage range
Rated frequency range
Input frequency range
Rated current
49.5 to 60.5 Hz
1.0 A at 120 V
0.5 A at 220 V
Power consumption
Approx. 52 W (Approx. 55 W when the optional
SpectroProofer is installed)
Approx. 8.5 W in low-power mode
Approx. 0.5 W or less in power off mode
Check the label on the back of your printer for voltage information.
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166 | Specifications
Dimensions and Weight
Specification
Height
Description
26 inches (405 mm)
40 inches (863 mm)
36 inches (766 mm)
115 lb (52 kg) printer,
Width
Depth
Weight
(without consumables) stand, and paper basket
Printer Interfaces
•
USB (1.1 and 2.0 compatible)
•
Ethernet 10/100 BaseT
Safety Approvals
Safety standards
UL 60950-1
CSA 22.2 No. 60950-1
EMC
FCC part 15 subpart B, class B
CAN/CSA-CEI/IEC CISPR 22 Class B
Media
Roll Paper
Maximum roll width
Maximum roll length
17 inches (432 mm)
Up to 147 feet (45 m) for 2-inch cored media
Up to 662 feet (202 m) for 3-inch cored media
Weight range
17 to 24 lb (64 to 90 g/sm)
Roll paper compatibility Handles both 2- and 3-inch cored media
Maximum roll paper
diameter
4 inches (103 mm) (2-inch core) or
5.9inches (150 mm) (3-inch core)
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Specifications | 167
Cut Sheets
Sizes
8 × 10 inches
A4 (8.3 × 11.7 inches)
Letter (8.5 × 11 inches)
B4 (JB4) (10.1 × 14.2 inches)
11 × 14 inches
30 × 40 cm (11.8 × 15.7 inches)
A3 (11.7 × 16.5 inches)
US B (11 × 17 inches)
Super A3/B (13 × 19 inches)
B3 (JB3) (14.2 × 20.3 inches)
16 × 20 inches
40 × 60 cm (15.7 × 23.6 inches)
A2 (16.5 × 23.4 inches)
US C (17 × 22 inches)
Weight range
17 lb bond up to 24 lb posterboard
Since the quality of any particular brand or type of paper may be changed by
the manufacturer at any time, Epson cannot attest to the quality of any
non-Epson brand or type of paper. Always test samples of paper stock before
purchasing large quantities or printing large jobs.
Poor quality paper may reduce print quality and cause paper jams or other
problems. If you encounter problems, switch to a higher grade of paper. Do
not use curled, folded, or deckle-edge paper.
Printable Area
Default roll paper margins are 0.12 inch (3 mm) top and bottom, and
0.12 inch (3 mm) right and left. Using the Menu system, you can set all the
margins to 15 mm or 3 mm.
Default cut sheet margins are 0.12 inch (3 mm) top, right, and left, and
0.56 inch (15 mm) bottom.
The borderless printing feature allows edge-to-edge printing on some media.
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168 | Specifications
Ink Cartridges
Cartridge life:
2 years from production date if unopened; within
6 months after opening package, at 77 °F (25 °C)
Temperature:
Storage (uninstalled) –22 to 104 °F (–30 to 40 °C); 1 month at 104 °F
Storage (installed) –4 to 104 °F (–20 to 40 °C); 1 month at 104 °F
Capacity:
Weight
200 ml
Approximately 0.85 lb (385 g)
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169
Color problems, 154, 157
Control panel
A
Index
Accessories, 10
aligning print head, 125 to 126
buttons, 17, 144
changing language, 131 to 132
changing measurement units,
131 to 132
cleaning print head, 122 to 125
Control panel
illustration, 17, 144
ink levels, checking, 118,
126 to 127
Adding printer (Macintosh), 32 to 33
Adobe Photoshop, 109 to 115
Aligning print head, 125 to 126
Always spool RAW datatype setting,
86
Auto Cut setting, 99
Windows, 71
Auto Rotate setting, Windows, 72
lights, 17, 144
messages, 144
B
Banding, 153
monitoring printer, 144
restoring default settings,
131 to 132
Blank pages, 157
Blurry prints, 155
Bonjour printing, 32
Borderless printing
Mac OS X 10.6 & 10.5, 91 to 94
Windows, 62, 69 to 74
Buttons, control panel, 17, 144
status check, printing, 118
Control panel menus
Custom Paper, 57 to 59
CR (carriage) motor, checking status,
117
Custom paper size
C
Mac OS X 10.6 & 10.5, 91 to 94
Windows, 62, 70, 74
Custom Preset
Cable
printer, 11, 12
Mac OS X 10.6 & 10.5, 101
Windows, 82 to 83
Cut sheet paper
problems, 157
requirements, 11, 12
Canceling print jobs
Mac OS X 10.6 & 10.5, 105
Windows, 85
Cartridges, see Ink cartridges
checking printer status, 120
Cleaner (cleaning unit), checking
status, 117
heavy stock, 43 to 48
paper paths, 37 to 38
printable area, 167
tray capacity, 38
Cutter
cutting paper manually, 55 to 56
ordering replacement, 10
replacing, 133 to 136
Cleaning
print head, 120 to 125
printer, 141
Coarse Rendering setting, 87
Color management
Mac OS X 10.6 & 10.5,
109 to 112
D
Date and time setting, 131
Default settings, restoring, 131 to 132
profiles, 109 to 115
Windows, 67 to 69, 113 to 115
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170 | Index
Deleting print jobs
Head unit (print head), checking
status, 117
Heavy media, cutting, 55 to 56
Height of printer, 166
Help, Epson, 11
Mac OS X 10.6 & 10.5, 105
Windows, 85
Depth of printer, 166
Diagnosing problems, 143
Dimensions of printer, 166
Documentation, how to use, 9
High Speed Copies setting, 86
High Speed setting
Mac OS X 10.6 & 10.5, 96
Windows, 65
Humidity requirements, 165
E
Electrical specifications, 165
Energy consumption, 165
Environmental specifications, 165
ePlaten, 17
I
ICM setting, 69
Epson
Ink
accessories, 10
light, 17, 144
help, 11
media, 49
Preferred Limited Warranty Plan,
11
lightfastness, 168
maintenance tank, 117
Ink cartridges
checking status, 120, 126 to 127
installing, 21 to 23
ordering, 22, 127
replacing, 126 to 129
safety instructions, 15
specifications, 168
Installing printer driver
Macintosh, 30
Error messages, 145
Error notification, Windows, 88
Ethernet interface
configuring, 26 to 28
connecting, 26
Ethernet port, 16, 166
Windows, 28 to 30
Inverted images, 157
F
Faint prints, 155
Firmware, updating, 33 to 34
Flip Horizontal setting
Mac OS X 10.6 & 10.5, 96
problems, 157
J
Jams, paper, 160 to 162
Job history, 118
G
L
Gaps in prints, 155
Garbled characters, 157
Ghosting, 154
Language, control panel, 131 to 132
Layout
Mac OS X 10.6 & 10.5 options,
91 to 94
Grainy prints, 154
Windows options, 75
LCD display icons, 17
LFP Remote Panel, 33 to 34
Lightfastness, 168
H
Head Alignment menu, 125, 126
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Index | 171
Lights, control panel, 17, 144
Menus
Head Alignment, 125, 126
Maintenance, 124
Printer Setup, 122, 123, 124
Printer Status, 33
M
Mac OS X
color management, 109 to 112
system requirements, 12
uninstalling software, 163
Mac OS X 10.6 & 10.5
advanced media control settings,
97 to 98
Test Print, 118
Messages, control panel, 144
Mirror Image setting
problems, 157
Monitoring printer
control panel, 144
Mac OS X 10.6 & 10.5,
104 to 105
Windows, 85 to 88
Motors, checking status, 117
Moving printer, 141 to 142
basic print options, 91 to 96
borderless printing, 91 to 94
canceling print jobs, 105
custom paper size, 91 to 94
custom preset, 101
Media Type setting, 95, 106
monitoring print jobs, 104 to 105
page setup options, 91 to 94
roll paper settings, 98 to 99
Macintosh
N
Network port
adding printer, 32 to 33
Bonjour printing, 32
installing printer driver, 30
TCP/IP printing, 33
Windows, 31 to 32
Network setup
control panel, 26 to 28
Maintenance, 117 to 141
Maintenance menu, 124
Maintenance mode, 131 to 132
Maintenance tank
O
Optional equipment, 10
checking status, 120
ordering, 10, 10
P
Page Line setting
Maintenance tanks
Mac OS X 10.6 & 10.5, 99
Windows, 72
Page Rendering Mode setting, 87
Page setup options
replacing, 137 to 140
Manuals, how to use, 9
Margins
incorrect, 157
minimum, 167
Mac OS X 10.6 & 10.5, 91 to 94
printing without, 69 to 74, 94
Media Type
Mac OS X 10.6 & 10.5, 95, 106
Windows, 64, 76 to 79
Memory, requirements, 11, 12
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172 | Index
Paper
attaching to spindle, 50
Photoshop, Adobe, 109 to 115
Platen Gap setting
configuration settings, 76 to 79,
97 to 98, 155
Mac OS X 10.6 & 10.5, 98
problems, 155
custom settings, 57 to 59
custom size, 62, 70, 74, 91 to 94
cut sheet, 36 to 48
Epson, 49
handling, 35 to 59
heavy stock, 43 to 48
jams, 160 to 162
Windows, 77
Posterboard, 43 to 48
Power cleaning cycle, 124 to 125
Power consumption, 165
Power light, 17, 144
Preset
Mac OS X 10.6 & 10.5, 101
Windows, 82 to 83
Print as Bitmap setting, 87
Print head
aligning, 125 to 126
checking status, 117, 118
cleaning, 120 to 125
Print jobs
light, 144
loading in tray, 36
loading manually, 43 to 48
Mac OS X 10.6 & 10.5 options,
91 to 94
non-Epson, 57 to 59
ordering, 49
printable area, 167
problems, 159 to 162
removing from spindle, 54
roll, 49
canceling, 85, 105
managing, 85 to 88, 104 to 105
pausing, 85, 105
Print quality
specifications, 166
suction, 58, 77, 98
trim lines, 72, 99
Mac OS X 10.6 & 10.5, 96
problems, 152 to 156
Windows, 64 to 65
Print speed, improving in Windows,
87
Paper cutter, see Cutter
Paper paths, 37 to 38
Paper Size setting
Printable area, 167
Mac OS X 10.6 & 10.5, 91 to 94
problems, 157
Windows, 70, 73 to 74
Paper Source setting
problems, 157
Windows, 70, 73
Paper tray
capacity, 38
loading, 36
Pause/reset light, 17, 144
Pausing print jobs
Mac OS X 10.6 & 10.5, 105
Windows, 85
PF (paper feed) motor, checking
status, 117
PhotoEnhance, 68
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Index | 173
Printer
cable, 11, 12
Problems
banding, 153
checking status, 85 to 88, 120
cleaning, 141
default settings, restoring,
131 to 132
blank paper, 157
blurry prints, 155
cable, 157
color, 154, 157
diagnosing, 143
faint prints, 155
garbled characters, 157
ghosting, 154
graininess, 154
dimensions, 166
maintaining, 117 to 141
monitoring, 85 to 88, 120
moving, 141 to 142
parts, 16
setting up on network, 23
software, uninstalling, 163
specifications, 165
status check, 117, 120
storing, 141 to 142
total print volume, 118
transporting, 141 to 142
turning off, 14
inverted image, 157
margin, 157
misalignment, 153
misregistration, 154
nothing prints, 157
operational, 156 to 157
paper, 159 to 162
print quality, 152 to 156
print speed, 87, 158
printing stops, 156
roll paper cannot be cut, 158
smeared prints, 155
Profiles, color, 109 to 115
Progress Meter, 85, 86
weight, 166
Printer driver
installing in Macintosh, 30
installing in Windows, 28 to 30
Q
Quality Options, Windows, 64 to 65
R
Registering non-Epson media,
57 to 59
Mac OS X 10.6 & 10.5, 97 to 98
Windows, 76 to 79
Requirements, system, 11, 12
Resolution
Mac OS X 10.6 & 10.5, 96
Windows, 64
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174 | Index
Roll paper
attaching to spindle, 50
System requirements, 11, 12
cannot be cut, 158
cutting manually, 55 to 56
loading, 49, 53
Mac OS X 10.6 & 10.5 settings,
98 to 99
ordering adapters, 10
printable area, 167
removing from spindle, 54
Save Roll Paper setting, 70, 99
trim lines, 72, 99
T
TCP/IP, setting up, 33
Technical support, 11
Temperature requirements, 165
Test Print menu, 118
Time and date setting, 131
Total prints, checking, 118
Transporting printer, 141 to 142
Trim lines, printing
Mac OS X 10.6 & 10.5, 99
Windows, 72
Windows settings, 69 to 72
Troubleshooting, 143 to 163
S
Safety
approvals, 166
U
UltraChrome with Vivid Magenta ink
cartridges, 127
instructions, 13 to 15
Save Roll Paper setting
Mac OS X 10.6 & 10.5, 99
Windows, 70
Setting up printer, on network, 23
Software
Uninstalling software, 163
Unit ID number, 11
USB cable
port, 166
requirements, 11, 12
User-defined paper size
Mac OS X 10.6 & 10.5, 91 to 94
Windows, 62, 70, 74
Utility menu
uninstalling, 163
Specifications
electrical, 165
environmental, 165
ink cartridges, 168
paper, 166
printable area, 167
printer, 165
Mac OS X, 119, 121
Windows, 86, 119, 121
SpectroProofer, ordering, 10
Speed and Progress utility, 85 to 88
Spindle
W
Waste ink system, 117, 120,
137 to 140
adapter, 55
Weight of printer, 166
Width of printer, 166
loading roll paper, 50
removing roll paper, 54
Status Monitor
Mac OS X, 120
Windows, 85 to 88, 120
Storing printer, 141 to 142
Suction, 58, 77, 98
Support, Epson, 11
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Index | 175
Windows
adding network port, 31 to 32
basic print options, 63 to 65
borderless printing, 62, 69 to 74
canceling print jobs, 85
checking printer status, 120
color management, 67 to 69,
113 to 115
custom paper size, 62, 70, 74
custom presets, 82 to 83
installing printer driver, 28 to 30
layout options, 75
managing print jobs, 85 to 88
Media Type setting, 64, 76 to 79
monitoring preferences, setting, 88
paper configuration options,
76 to 79
roll paper options, 69 to 72
Speed and Progress utility, 85 to 88
status alerts, 88
Status Monitor, 85 to 88
system requirements, 11
uninstalling software, 163
user-defined paper size, 62, 70, 74
175
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Index | 176
176
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