Dyson Patio Heater AM 04 User Manual

OPERATING MANUAL  
ASSEMBLY  
Remote control docks magnetically.  
1
2
click  
Align the black arrows.  
Then twist clockwise  
until it clicks and locks.  
REGISTER  
YOUR DYSON 2 YEAR  
GUARANTEE TODAY  
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DYSON CUSTOMER CARE  
IMPORTANT SAFETY INSTRUCTIONS  
THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE  
Your Dyson appliance will be covered for parts and labour for 2 years from the  
date of purchase, as detailed in the terms of the Dyson guarantee on page 8 of  
this Dyson Operating Manual.  
BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS MANUAL  
AND ON THE APPLIANCE  
When using an electrical appliance, basic precautions should always be followed, including the following:  
If you have a query about your Dyson appliance, call the Dyson Customer Care  
Helpline quoting your serial number and details of where and when you bought  
the appliance.  
Your serial number can be found on the rating plate which is on the base of  
the appliance.  
WARNING  
THE HEATER AND THE REMOTE CONTROL BOTH CONTAIN MAGNETS.  
Most queries can be solved over the phone by one of our Dyson Customer Care  
Helpline staff (details below).  
1.  
Pacemakers and defibrillators may be affected by strong magnetic fields. If you or someone in your household has a pacemaker or defibrillator, avoid placing the remote  
control in a pocket or near to the device.  
Visit our website to register your Dyson full parts and labour guarantee online  
(Australia and New Zealand only).  
2.  
Credit cards and electronic storage media may also be affected by magnets and should be kept away from the remote control and the top of the heater.  
WARNING  
Note your serial number for future reference.  
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:  
1.  
This heater is hot when in use and for a short period after use. To avoid burns, do not let bare skin touch hot surfaces. When moving the heater hold it by the base, not the  
air loop amplifier.  
2.  
Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains, at least 0.9m from the front of the heater and also keep them away from the  
sides and rear when the heater is plugged in.  
3.  
4.  
Extreme caution is necessary when any heater is used by or near children or infirm persons and whenever the heater is left operating and unattended.  
Do not allow to be used as a toy. Close attention is necessary when used by or near young children. Children should be supervised to ensure that they do not play with the  
heater or remote control.  
5.  
This heater and remote control are not intended for use by young children or infirm persons with reduced physical, sensory or reasoning capabilities, or lack of experience  
and knowledge, unless they have been given supervision or instruction by a responsible person concerning use of the heater to ensure that they can use it safely.  
6.  
7.  
The base must be fitted securely before operating. Do not dismantle or use without the base fitted.  
Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces. Do not use in bathrooms, laundry areas and similar indoor locations. Never locate the heater  
where it may fall into a bath or other water container. Do not use or store where it may get wet or in the immediate surroundings of a bath, a shower or a swimming pool.  
This illustration is for example purposes only.  
8.  
A heater has hot parts inside. Do not use it in areas where petrol, paint, or flammable liquids are used or stored or where their vapours are present. Do not use in  
conjunction with or directly next to an air freshener or similar products.  
9.  
Do not locate directly below a mains electricity supply socket.  
10.  
11.  
12.  
13.  
Always plug directly into a wall socket. Never use with an extension cable as overloading may result in the cable overheating and catching fire.  
Do not handle any part of the plug or heater with wet hands.  
Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable.  
Do not stretch the cable or place the cable under strain. Do not run the cable under carpeting. Do not cover the cable with throw rugs, runners, or similar coverings. Do  
not route the cable under furniture or appliances. To avoid a tripping hazard arrange the cable away from traffic areas so that it will not be tripped over.  
14.  
Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by Dyson, its service agent or similarly qualified persons in order to avoid a  
hazard.  
15.  
16.  
To disconnect the heater, turn the controls off, then remove the plug from the socket. Always unplug the heater when not in use.  
Do not use if the heater malfunctions or has been dropped or damaged in any manner. Contact the Dyson Customer Care Helpline or return to an authorised service  
facility for examination and/or repair.  
17.  
To prevent a possible fire, do not use with any opening or exhaust blocked, and keep free of dust, lint, hair, and anything that may reduce airflow. Do not put any object  
into the inlet grill or the exhaust opening as this may cause an electric shock, fire or damage the heater.  
18.  
19.  
20.  
21.  
Do not use on soft surfaces, such as a bed, where openings may become blocked.  
Use only as described in this Dyson Operating Manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.  
In order to avoid overheating and fire hazard, do not cover the heater.  
Choking hazard: the remote control unit contains a small battery. Keep the remote control away from children and do not swallow the battery. If the battery is swallowed  
seek medical advice at once.  
22.  
The heater should be positioned so the airflow is directed away from any walls or room corners.  
IMPORTANT SAFETY FEATURES  
For your safety this heater is fitted with automatic cut-out switches that operate if the heater tips over or overheats. If the switches operate, unplug the heater and allow it to cool.  
Before restarting the heater check and clear any blockages and ensure the heater is on a solid level surface.  
READ AND SAVE THESE INSTRUCTIONS  
THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY  
3 EASY WAYS TO REGISTER YOUR DYSON 2 YEAR GUARANTEE  
REGISTER  
REGISTER  
REGISTER  
BY PHONE  
ONLINE  
BY MAIL  
Visit our website to register your  
full Dyson parts and labour  
guarantee online (Australia and  
New Zealand only).  
Complete and return  
the form to Dyson in the  
envelope supplied (not available  
in Malaysia).  
AU 1800 239 766  
NZ 0800 397 667  
SG 7000 435 7546  
ID 021 707 39766  
MY 603 7710 5877  
Do not pull  
on the cable.  
Do not store near  
heat sources.  
Do not use near  
open flames.  
Do not carry  
In order to avoid  
overheating and  
fire hazard, do not  
cover the heater.  
by the air loop  
amplifier. The air  
loop amplifier is  
not a handle.  
2
3
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Controls  
1. Power on  
2. Thermostat control  
3. Airflow speed control  
4. Oscillation control  
Each time the heating mode is selected, it conducts a  
short calibration cycle. Airflow will be automatically  
controlled during this cycle. Once the calibration cycle  
is complete, it will revert to the selected airflow speed.  
Select the desired room temperature. Pressing red  
increases the target temperature, blue decreases it.  
To change the airflow speed press the airflow speed  
On first use, the heater will default to a temperature  
1°C higher than the current room temperature.  
Thereafter, the heater will remember the last target  
temperature set.  
control button. The digital display will show the new  
speed; after 3 seconds it will change back to the  
target temperature.  
To start the heater oscillating, press the oscillation  
control button. The heater will not oscillate when the  
control buttons are pressed.  
The heater will not operate unless the target  
temperature is above the room temperature.  
Heating mode  
Cool air mode  
Tilt function  
Power and remote control  
Spot heat  
Stand by  
on/off  
Oscillation  
on/off  
Thermostat  
control  
Airflow speed  
control  
Select a low flow of air.  
Press the blue thermostat control button to change the target  
temperature to 0°C. The power button light will change from  
red to blue. To adjust the airflow speed use the airflow  
speed control.  
Remote control docks magnetically  
Attach remote control to top of heater  
with the buttons facing down.  
Whole room  
To return to heating mode  
Select a high flow of air.  
Press the red thermostat control button until the digital display  
shows the desired target temperature. The power button light  
will change from blue to red.  
Carefully hold the base and the top of the air loop amplifier.  
Tilt forward or backward for the required airflow angle.  
For best results turn on the oscillation control.  
To operate, point remote control toward the front of the base.  
4
5
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Clearing blockages  
Cleaning  
Ensure the heater is unplugged and has been allowed  
to cool. Look for blockages in the air inlet holes and  
in the small aperture inside the air loop amplifier.  
Use a soft brush to remove debris.  
Unplug from the mains electricity supply. Allow to cool for  
1 to 2 hours before cleaning if the heater has been in use.  
To clean, wipe with a dry or damp cloth. Do not use detergents  
or polishes.  
Caution: hot when in use  
Battery replacement  
Battery type CR 2032.  
This heater is hot when in use and for a short period after use.  
Do not let bare skin touch hot surfaces. If children are present,  
consider positioning the heater out of their reach.  
Press the end of the remote to release the battery.  
6
7
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USING YOUR DYSON HEATER  
AUSTRALIAN CONSUMER LAW  
DYSON CUSTOMER CARE  
PLEASE READ THE ‘IMPORTANT SAFETY INSTRUCTIONS’ ON PAGE 3  
OF THIS DYSON OPERATING MANUAL BEFORE PROCEEDING.  
The details of the Dyson guarantee are set out below. In addition to your rights  
under the Dyson guarantee, we also provide the following statement as required  
by the Australian Consumer Law: In Australia, your Dyson appliance comes with  
statutory guarantees that cannot be excluded under the Australian Consumer  
Law. You are entitled to a replacement or refund for a major failure and for  
compensation for any other reasonably foreseeable loss or damage. You are  
also entitled to have your Dyson appliance repaired or replaced if it fails to be of  
acceptable quality and the failure does not amount to a major failure.  
If you have a query about your Dyson appliance, call the Dyson Customer Care  
Helpline quoting the serial number and details of where/when you bought the  
appliance.  
Most queries can be solved over the phone by one of our Dyson Customer Care  
Helpline staff.  
If your Dyson appliance needs a service, call the Dyson Customer Care Helpline  
so we can discuss the available options.  
Your serial number can be found on your rating plate which is on the base of the  
appliance.  
To enable us to carry out work on your appliance, please contact the Dyson  
Customer Care Helpline to obtain a reply paid delivery address in your state  
(Australia only).  
If your Dyson appliance is under Dyson guarantee and the repair or  
replacement is covered, it will be repaired or replaced at no cost. If the repair or  
replacement is found not to be covered under the Dyson guarantee, the repair  
or replacement of the Dyson appliance and any associated delivery charges  
(both to and from us) will be at your cost, subject to your statutory rights and  
remedies as a consumer.  
OPERATION  
The base must be fitted securely before operating. Do not dismantle or use  
without the base fitted.  
The heater will not operate unless the target temperature is above the room  
temperature.  
Each time the heating mode is selected, it conducts a short calibration cycle.  
Airflow will be automatically controlled during this cycle. Once the calibration  
cycle is complete, it will revert to the selected airflow speed.  
The heater will not oscillate when the control buttons are pressed.  
For your safety this heater is fitted with automatic cut-out switches that operate if  
the heater tips over or overheats. If the switches operate, unplug the heater and  
allow it to cool. Before restarting the heater check and clear any blockages and  
ensure the heater is on a solid level surface.  
If power is interrupted an E1 failure message will be displayed. The heater will  
need to be turned off and then on again. If the problem persists, call the Dyson  
Customer Care Helpline.  
Do not carry out any maintenance or repair work other than that shown in this  
Dyson Operating Manual, or advised by the Dyson Customer Care Helpline.  
Do not lubricate any part of this heater.  
DYSON 2 YEAR GUARANTEE TERMS AND  
CONDITIONS  
TERMS AND CONDITIONS OF THE DYSON 2 YEAR GUARANTEE.  
The Dyson guarantee becomes effective from the date of purchase.  
All work will be carried out by Dyson Appliances (Aust) Pty Ltd., Avery Robinson  
Ltd. (NZ), Singapore’s authorised agent – Service @Home Pte Ltd., Indonesia’s  
authorised agent – PT Higienis Indonesia, Malaysia’s authorised agent –  
Visionary Solutions or their authorised agents.  
Any parts replaced will become the property of Dyson Appliances (Aust) Pty Ltd.,  
Avery Robinson Ltd. (NZ), Dyson Singapore Pte Ltd., PT Higienis Indonesia or  
Visionary Solutions.  
The repair or replacement of your Dyson appliance under the Dyson guarantee  
will not extend the period of the Dyson guarantee.  
ABOUT YOUR PRIVACY  
Dyson may use this information for future marketing and research purposes  
(including sending commercial electronic messages) and may disclose it to third  
parties for the purposes of providing the services you have requested or to our  
business partners or professional advisers. If you wish to access your personal  
information or see our full privacy policy, please contact us at:  
The Dyson guarantee provides benefits which are additional to and do not affect  
your statutory rights and remedies as a consumer.  
TILT FUNCTION  
Carefully hold the base and the top of the air loop amplifier. Tilt forward or  
backward for the required airflow angle (see page 5).  
You must provide proof of (both the original and any subsequent) delivery/  
purchase before any work can be carried out on your Dyson appliance. Without  
this proof, any work carried out pursuant to the Dyson guarantee and any  
associated delivery charges (both to and from us) will be at your cost, subject to  
your statutory rights and remedies as a consumer. Please keep your receipt or  
delivery note.  
DISPOSAL INFORMATION  
Dyson products are made from high grade recyclable materials. Please dispose  
of this product responsibly and recycle where possible.  
When your Dyson appliance reaches the end of its life, we are responsible for  
its safe disposal. You can send your old Dyson appliance back to us (at our cost)  
and we will organise for it to be recycled.*  
*Please note that not all parts are recyclable. Recycling of parts is subject to the  
capabilities of 3rd party suppliers. Available in Australia only.  
CLEANING  
Turn the heater into stand by mode/off.  
Unplug from the mains electricity supply.  
Allow to cool for 1 to 2 hours before cleaning if the heater has been in use.  
To clean, wipe with a dry or damp cloth only.  
WHAT IS COVERED  
Your Dyson guarantee covers:  
The repair or replacement of your Dyson appliance if your Dyson appliance is  
found to be defective due to faulty materials, workmanship or function within  
2 years of purchase (if any part is no longer available or out of manufacture,  
Dyson will replace it with a functional replacement part).  
Use of the appliance in the country of purchase.  
Do not use detergents or polishes to clean the heater.  
STORAGE  
Simply:  
1. Box up your old Dyson appliance.  
2. Take the package to your local post office and send to the address below:  
Dyson We Recycle  
Reply Paid 83215  
Dyson Service Centre  
Unit 6 & 7, 7-11 Parraweena Rd  
Taren Point, NSW 2229  
When not in use, unplug from the mains electricity supply.  
Store the heater in a dry location and arrange the cable away from the traffic  
areas so that it will not be tripped over or damaged.  
WHAT IS NOT COVERED  
BATTERY REPLACEMENT  
Under your Dyson guarantee, Dyson shall not be liable for costs of repair or  
replacement of a product incurred as a result of:  
Accidental damage, faults caused by negligent use or care, neglect, careless  
operation or handling of the Dyson appliance which is not in accordance with  
this Dyson Operating Manual.  
CAUTION:  
Choking hazard: the remote control unit contains a small battery. Keep the  
remote control away from children and do not swallow the battery. If the battery  
is swallowed seek medical advice at once.  
Turn the heater into stand by mode and unplug from the mains electricity supply  
before replacing the battery.  
Ensure the polarity is correct when installing the battery.  
Do not attempt to dismantle or charge the battery. Keep away from fire.  
Follow battery manufacturers’ instructions when installing the new battery  
(battery type CR 2032).  
PRODUCT INFORMATION  
Please note: Small details may vary.  
Use of the Dyson appliance for anything other than normal domestic purposes  
in the country of purchase.  
Use of parts not assembled or installed in accordance with the instructions of  
Dyson.  
Use of parts and accessories other than those produced or recommended by  
Dyson.  
Damage from external sources such as transit, weather, electrical outages or  
power surges.  
Failures caused by circumstances outside Dyson’s control.  
Repairs or alterations carried out by parties other than Dyson or its authorised  
agents.  
Blockages – please refer to this Dyson Operating Manual for details on how to  
unblock your Dyson appliance.  
Normal wear and tear, such as the battery.  
If your Dyson guarantee does not apply, you may have statutory rights and  
remedies available to you as a consumer.  
TROUBLESHOOTING  
Remember: Always unplug from the mains electricity supply before inspecting  
for problems.  
If the heater will not operate, first check the mains socket has electricity supply  
and that the plug is properly inserted into the socket.  
If you are still experiencing problems, call the Dyson Customer Care Helpline.  
To watch a short online video visit:  
If you are in any doubt as to what is covered by your guarantee, please call the  
Dyson Customer Care Helpline (see details on page 10).  
THANK YOU FOR CHOOSING TO BUY A DYSON  
APPLIANCE  
REGISTERING YOUR DYSON GUARANTEE  
To help us ensure you receive prompt and efficient service, please register as a  
Dyson appliance owner. There are three ways to do this:  
Online (Australia and New Zealand only)  
By calling the Dyson Customer Care Helpline.  
By completing and returning the enclosed form to us by mail (not available  
in Malaysia).  
This will confirm ownership of your Dyson appliance in the event of an insurance  
loss and enable us to contact you if necessary.  
8
9
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DYSON CONTACT DETAILS  
QUESTIONNAIRE  
Australia  
Dyson Customer Care: 1800 239 766 (Mon-Fri 8:00am to 6:00pm EST,  
Sat-Sun 8:30am to 4:00pm EST).  
Address: Dyson Appliances (Aust) Pty Ltd.,  
PO Box 2835, Taren Point, NSW 2229 Australia.  
Please take a few moments to answer our questions.  
They will help us develop new products for the future.  
New Zealand  
Dyson Customer Care: 0800 397 667 (Mon-Fri 8:30am to 5:00pm).  
Address: Avery Robinson Ltd., Unit F, 151D Marua Road, Ellerslie,  
Auckland, 1051 New Zealand.  
1
Do you own any other heating products?  
6
Do you own other Dyson products?  
Ceramic heater  
Oil heater  
Gas heater  
Radiator  
Reverse cycle air conditioner  
Convector  
Vacuum cleaner  
Handheld  
Handstick  
Fan  
Singapore  
Dyson Customer Care: 7000 435 7546 (Mon-Fri 9:00am to 6:00pm).  
Address: Service @ Home Pte Ltd., 2 Leng Kee Road,  
#04-09A Thye Hong Centre, Singapore 159086.  
Wood fire heater  
Electric fire  
Fan heater  
No, please go to question 3  
No  
Other, please specify  
7
Where do you intend to use the Dyson heater?  
(Please tick as many boxes as applicable)  
Indonesia  
2
Which brand of heater are you replacing or adding to?  
Dyson Customer Care: 021 707 39766 (Mon-Fri 9:00am to 5:00pm).  
Address: PT. Higienis Indonesia Permata Plaza Top Floor TF-04,  
JI, M. H. Thamrin Kav. 57, Jakarta 10350 Indonesia.  
Dyson  
Heller  
Bedroom  
Lounge  
Dining room  
Kitchen  
Study  
Kambrook  
Dimplex  
Everdure  
IXL  
Delonghi  
Sunbeam  
Omega altise  
Don’t know  
Malaysia  
Dyson Customer Care: 603 7710 5877 (Mon-Fri 9.00am to 5.30pm,  
Sat 9.00am to 1.00pm).  
Other, please specify  
Other, please specify  
Address: Visionary Solutions Sdn Bhd 49, Wisma OTK 49,  
Lorong Rahim Kajai 13, Taman Tun Dr. Ismail, 60000, Kuala Lumpur  
3
Why did you choose to buy a Dyson heater?  
(Please rate each statement on a scale of 1 to 5,  
1 being the least important and 5 the most important).  
8
9
What is your household income?  
Less than $45,000  
Between $45,000 – $75,000  
Between $75,000 – $100,000  
Over $100,000  
1
2
3
4
5
Dyson reputation  
Fast room heating  
Previous experience of Dyson  
Features  
To which age group do you belong?  
16 – 24  
25 – 34  
35 – 44  
45 – 54  
55 – 64  
65+  
Easy to clean  
Price/special offer  
Store staff recommendation  
Latest model/technology  
Aesthetics  
Friend/family recommendation  
10 Would you recommend a Dyson heater to your friends and family?  
4
Where did you first hear about Dyson heaters?  
Yes  
No  
From friends and family  
From a TV or magazine  
Saw it in a store catalogue  
Saw it in a store  
Recommended by salesperson  
Online blog/review article  
Email from Dyson  
11 Do you have children?  
Under 5 years  
5+ years  
No children  
Children no longer at home  
Pregnant  
Dyson website  
5
Where did you look for additional information?  
Dyson website  
Online reviews and forums  
Retail staff  
Retail catalogue  
No additional research was done  
12 Which best describes your home?  
Up to 2 beds  
3-4 beds  
More than 4 beds  
THANK YOU FOR YOUR TIME  
JN.47200 PN.22247-06-03 07.02.12  
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