18V
CORDLESS DRILL
BL1182/BL1181
INSTRUCTION MANUAL
Code: BL1182/BL1181
Date: 080613 Edition: 05
Black
Cyan
Magenta
Yellow
Op: DCR
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Introduction
Description of symbols
Your new GMC power tool will more than satisfy
your expectations. It has been manufactured under
stringent GMC Quality Standards to meet superior
performance criteria.
The rating plate on your tool may show symbols.
These represent important information about the
product or instructions on its use.
Wear hearing protection.
Wear eye protection.
Wear breathing protection.
You will find your new tool easy and safe to operate,
and, with proper care, it will give you many years
of dependable service.
Double insulated for additional protection.
CAUTION. Carefully read through this entire Instruction
Manual before using your new GMC Power Tool. Take
special care to heed the Cautions and Warnings.
Conforms to relevant standards
for electromagnetic compatibility.
Your GMC power tool has many features that will make
your job faster and easier. Safety, performance, and
dependability have been given top priority in the
development of this tool, making it easy to maintain
and operate.
Specifications
Nominal battery charge: 18V
Battery Type:
Lithium Ion 1.3AH
Environmental protection
Recycle unwanted materials instead
of disposing of them as waste. All tools,
hoses and packaging should be sorted,
taken to the local recycling centre and
disposed of in an environmentally safe way.
Charger:
Input:
Output:
100 – 240V ~ 50-60Hz 300mA
26V dc 320mA
Charging time:
Drill no load speed:
Torque settings:
Drill chuck capacity:
Weight:
3-5 Hours
0-550 min-1
21 Positions
10mm Keyless
1.8kg
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3. Personal safety
Safety instructions
a. Stay alert, watch what you are doing and use
common sense when operating a power tool.
Do not use a power tool while you are tired or under
the influence of drugs, alcohol or medication. A moment
of inattention while operating power tools may result in
serious personal injury.
WARNING. Read and understand all instructions. Failure
to follow all instructions listed below may result in electric
shock, fire and/or serious injury. The term “power tool” in all
of the warnings below refers to your mains-operated (corded)
power tool or battery-operated (cordless) power tool.
Save these instructions
1. Work area
b. Use safety equipment. Always wear eye protection.
Safety equipment such as dust mask, non-skid
safety shoes, hard hat, or hearing protection used for
appropriate conditions will reduce personal injuries.
a. Keep work area clean and well lit. Cluttered and dark
areas invite accidents.
b. Do not operate power tools in explosive
atmospheres, such as in the presence of flammable
liquids, gases or dust. Power tools create sparks which
may ignite the dust or fumes.
c. Avoid accidental starting. Ensure the switch is in the
off position before plugging in. Carrying power tools with
your finger on the switch or plugging in power tools that
have the switch on invites accidents.
c. Keep children and bystanders away while operating
a power tool. Distractions can cause you to lose control.
d. Remove any adjusting key or wrench before
turning the power tool on. A wrench or a key left
attached to a rotating part of the power tool may result
in personal injury.
2. Electrical safety
a. Power tool plugs must match the outlet.
Never modify the plug in any way. Do not use any
adapter plugs with earthed (grounded) power tools.
Unmodified plugs and matching outlets will reduce
risk of electric shock.
e. Do not overreach. Keep proper footing and balance at
all times. This enables better control of the power tool in
unexpected situations.
f. Dress properly. Do not wear loose clothing or
jewellery. Keep your hair, clothing and gloves away from
moving parts. Loose clothes, jewellery or long hair can be
caught in moving parts.
b. Avoid body contact with earthed or grounded
surfaces such as pipes, radiators, ranges and
refrigerators. There is an increased risk of electric
shock if your body is earthed or grounded.
g. If devices are provided for the connection of dust
extraction and collection facilities, ensure these are
connected and properly used. Use of these devices
can reduce dust related hazards.
c. Do not expose power tools to rain or wet conditions.
Water entering a power tool will increase the risk of
electric shock.
d. Do not abuse the cord. Never use the cord for
carrying, pulling or unplugging the power tool.
Keep cord away from heat, oil, sharp edges or moving
parts. Damaged or entangled cords increase the risk of
electric shock.
4. Power tool use and care
a. Do not force the power tool. Use the correct power tool
for your application. The correct power tool will do the job
better and safer at the rate for which it was designed.
b. Do not use the power tool if the switch does not turn
it on and off. Any power tool that cannot be controlled
with the switch is dangerous and must be repaired.
e. When operating a power tool outdoors, use an
extension cord suitable for outdoor use. Use of a cord
suitable for outdoor use reduces the risk of electric shock.
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• Ensure that the lighting is adequate.
c. Disconnect the plug from the power source before
making any adjustments, changing accessories, or
storing power tools. Such preventive safety measures
reduce the risk of starting the power tool accidentally.
• Do not put pressure on the drill, such that it slows the
motor down. Allow the drill bit to cut without pressure. You
will get better results and you will be taking better care of
your tool.
d. Store idle power tools out of the reach of children
and do not allow persons unfamiliar with the power
tool or these instructions to operate the power tool.
Power tools are dangerous in the hands of untrained
users.
• Keep the area free of tripping hazards.
• Do not let anyone under 18 years operate this tool.
• Only use accessory bits in good condition.
• Before drilling, check that there is sufficient clearance for
the drill bit under the workpiece.
e. Maintain power tools. Check for misalignment or
binding of moving parts, breakage of parts and
any other condition that may affect the power tools
operation. If damaged, have the power tool repaired
before use. Many accidents are caused by poorly
maintained power tools.
• Do not touch the bit after operation. It will be very hot.
• Keep your hands away from under the workpiece.
• Never use your hands to remove sawdust, chips or waste
close by the bit.
f. Keep cutting tools sharp and clean. Properly
maintained cutting tools with sharp cutting edges are less
likely to bind and are easier to control.
• Rags, cloths, cord, string and the like should never be left
around the work area.
• Support the work properly.
g. Use the power tool, accessories and tool bits etc.,
in accordance with these instructions and in the
manner intended for the particular type of power
tool, taking into account the working conditions and
the work to be performed. Use of the power tool for
operations different from those intended could result in a
hazardous situation.
• If you are interrupted when operating the drill, complete
the process and switch off before looking up.
• Periodically check that all nuts, bolts and other fixings are
properly tightened.
• When using the drill, use safety equipment including
safety glasses or shield, ear defenders, and protective
clothing including safety gloves. Wear a dust mask if the
drilling operation creates dust.
5. Service
a. Have your power tool serviced by a qualified repair
personnel using only identical replacement parts.
This will ensure that the safety of the power tool is
maintained.
If in doubt, do not plug in the tool. Using a power source
with a voltage less than the nameplate rating is harmful to
the motor.
The tool must be used only for its prescribed purpose.
Any use other than those mentioned in this Manual will
be considered a case of misuse. The user and not the
manufacturer shall be liable for any damage or injury
resulting from such cases of misuse.
Additional safety rules for drills
Wear ear protectors with impact drills. Exposure to noise
can cause hearing loss.
Use auxiliary handles supplied with the tool. Loss of
control can cause personal injury.
To use this tool properly, you must observe the safety
regulations, the assembly instructions and the operating
instructions to be found in this Manual. All persons
• If possible, always use clamps or a vice to hold your work.
• Always switch off before you put the drill down.
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who use and service the machine have to be acquainted with
this Manual and must be informed about its potential hazards.
• If there is a problem with the battery or the tool, take
it to your nearest Authorised Service centre or phone
and speak with an experienced GMC Customer Service
Representative for assistance in rectifying your problem.
Children and frail people must not use this tool. Children
should be supervised at all times if they are in the area in
which the tool is being used. It is also imperative that you
observe the accident prevention regulations in force in your
area. The same applies for general rules of occupational
health and safety.
• Before using the charger, read all the instructions, labels
and cautionary markings on the charger and battery pack
as well as the instructions on using the battery pack.
• Do not use the charger if it has been subjected to a
heavy knock, dropped or otherwise damaged in anyway.
Take the charger to an authorised service centre for a
check or repair.
The manufacturer shall not be liable for any changes made
to the tool nor for any damage resulting from
such changes.
Even when the tool is used as prescribed it is not possible
to eliminate all residual risk factors. The following hazards
may arise in connection with the tool’s construction
and design:
• Do not disassemble the charger. Phone and speak with
an experienced GMC Customer Service Representative
or contact a power tool repair centre for assistance.
Opening or removing covers may expose you to
dangerous voltages or other risks. Incorrect reassembly
can cause electric shock when you use the tool or
charger again. Take the charger to a power tool repair
centre when service or repair is required. Incorrect re-
assembly may result in the risk of fire, electric shock or
electrocution. To reduce the risk of electric shock, do not
disassemble any part of the product.
• Damage to the lungs if an effective dust mask is not worn.
• Damage to hearing if effective ear defenders are not worn.
The tool must be used only for its prescribed purpose.
Any use other than those mentioned in this Manual will
be considered a case of misuse. The user and not the
manufacturer shall be liable for any damage or injury
resulting from such cases of misuse.
• DANGER. If the battery pack is cracked or damaged in
any other way, do not insert it in the charger
The manufacturer shall not be liable for any changes made
to the tool nor for any damage resulting from such changes.
• Do not plug anything other than your GMC tool into the
charger, as other objects may touch dangerous voltage
points or short out parts, which could result in fire or
electric shock.
Even when the tool is used as prescribed it is not possible to
eliminate all residual risk factors. The following hazards may
arise in connection with the tool’s construction and design:
• Damage to the lungs if an effective dust mask is not worn.
• Damage to hearing if effective earmuffs are not worn.
• Do not place the tool or charger on an uneven surface,
as a fall may cause serious damage.
• Never place the tool or charger near or over a heat
source such as a radiator or heater.
Additional safety instructions for the charger
• Your GMC tool with Lithium Ion batteries may only
be charged with the specific designed GMC Lithium
Ion battery charger purchased with the tool. IT IS
DANGEROUS TO USE ANY OTHER BATTERY
CHARGER TO CHARGE YOUR TOOL. Do not attempt
to charge the battery pack with any other charger than
the one supplied.
• Do not operate the charger in a cabinet or other
enclosure unless proper ventilation is provided.
• Use the battery charger indoors only.
WARNING. Do not allow any liquid to come into contact
with the charger. There is a danger of electric shock. Do not
position the tool or battery charger near water; for example,
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near a sink, wash bowl or toilet. Do not spill liquid of any
kind on the tool or charger. Doing so may short out parts,
causing damage to the product and creating the risk of fire
or electric shock.
• The battery can be charged or operated at temperatures
between 0° C and 40° C.
NEVER CHARGE YOU LITHIUM ION BATTERY BELOW
OR ABOVE TEMPERATURES RECOMMENDED
OTHERWISE FIRE OR SERIOUS DAMAGE TO THE
BATTERY PACK MAY OCCUR.
Take the tool or charger to your nearest Authorised Service
centre or phone and speak with an experienced GMC
Customer Service Representative for assistance in these
circumstances:
The most suitable temperatures to charge the battery pack
are between 20 - 25° C.
• If liquid has been spilled into the tool or charger, or if rain
or water has touched the tool, Battery Pack or charger.
• If you wish to charge a second battery pack, unplug the
charger from the mains supply and leave it for at least
15 minutes. After this time you can charge a second
battery pack.
• If the tool or charger does not operate normally after you
follow the operating instructions.
• If the tool or charger has been dropped or damaged.
Additional safety instructions related
to the battery pack and battery safety
• Use only the GMC batteries supplied with the GMC Tool
• If the tool or charger exhibits a distinct degradation in
performance.
• If the tool or charger is damaged in any way.
or GMC-approved replacements.
• If the battery pack is not charged within the time frame
as specified in this manual, turn charger off.
• Do not use the battery to power any device other than
the GMC tool it was sold with.
• To reduce the risk of an electric shock, unplug the
charger from the power supply before attempting to
clean it. To clean tool or charger, wipe with a damp cloth.
Use of any other cleaners is not recommended.
• Charge the battery only with the GMC charger supplied
with the tool or GMC-approved replacements and
according to the instructions in the GMC Instruction
Manual.
• Do not place any object on to, or allow anything to rest
on the charger.
• Do not charge the battery in a place where static
electricity is generated nor let the battery touch something
that is statically charged.
• Make sure that the charger cable is positioned where
it will not be stepped on, tripped over or otherwise
subjected to damage or stress. Keep the lead away
from operating machinery.
• The battery can be stored at temperatures between
– 20° C and 40° C.
NEVER STORE OR LEAVE YOUR LITHIUM ION
BATTERY IN TEMPERATURES OVER THAT
RECOMMENDED OTHERWISE FIRE MAY OCCUR.
• Do not pull on the lead of the charger to disconnect it
from the mains power socket.
• Do not use an extension cord unless it is absolutely
necessary. The use of an improper extension cord could
cause the risk of fire, electric shock or electrocution.
Do NOT store the Lithium Ion battery anywhere that
the temperature can easily reach higher temperatures
than recommended - this includes garden type sheds,
and Vehicles where the inside temperature can climb
to dangerous levels in the direct sunlight and on high
temperature days. THINK BEFORE LEAVING YOUR
LITHIUM ION BATTERY PACK IN STORAGE.
• Never attempt to connect two chargers together.
• Do not charge batteries or use the tool and battery pack
in locations where the temperature may be below 0°C or
exceed 40°C such as alongside sheds or metal structures.
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• The battery can be charged or operated at temperatures
between 0° C and 40° C.
• Handle batteries with care to avoid shorting the battery
with conducting materials, such as nails, screws, metal
watch bands, rings, bracelets, and keys. The battery may
overheat and could burn you.
NEVER CHARGE YOU LITHIUM ION BATTERY BELOW
OR ABOVE TEMPERATURES RECOMMENDED
OTHERWISE FIRE OR SERIOUS DAMAGE TO THE
BATTERY PACK MAY OCCUR.
• After the battery has reached the end of its useful life,
we recommend recycling the materials at your local
municipal council recycling centre. DO NOT attempt to
replace the battery cells in the battery pack, repair or
modify any part of the battery pack assembly.
The most suitable temperatures to charge the battery pack
are between 20 - 25° C.
• Always allow the battery pack to cool down after
charging, do not place it in a hot environment such as
a metal shed or open trailer left in the sun.
• When recycling, make it nonconductive by applying
insulating tape to the terminals located on the battery.
When to charge the battery
• Take care where the tool is stored. Do not store in areas
of corrosive fumes, or salt air or similar conditions. Try
and store the tool in the packaging supplied with the tool.
New battery packs are shipped in a low charge condition and
must be fully charged before use. It takes approximately
3 – 5 hours to charge the battery once the battery has been
used in the tool a few times.
• Do not dispose of the battery in a fire or put the battery
into a microwave oven, conventional oven, dryer, or high-
pressure container.
Charging of batteries should not be performed unattended.
Under these conditions, the battery may explode.
• Never attempt to open the battery pack, puncture the
battery or subject the battery to strong physical shock.
• If the plastic housing of the battery pack breaks open
or cracks, immediately discontinue its use and do not
recharge it. Ensure the battery pack clip is in good
condition and will not allow the pack to fall free from the
tool. If the clip is damaged or for any reason is not locking
the pack in place Do Not continue to use.
• Stop using the battery if it exhibits abnormal heat, odour,
colour, deformation, or is in an abnormal condition.
• If you detect leakage or a foul odour, it is especially
important to keep the battery away from fire. If battery
liquid leaks onto your skin or clothes, wash well with
clean water immediately. If liquid leaking from the
battery gets into your eyes, do not rub your eyes.
Rinse your eyes well (for at least 10 minutes) with clean
water, and consult a doctor immediately. Do not use a
leaking battery.
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Know your product
5
6
This drill is mainly used for drilling
in wood or metal sheet and
screwdriving. Use the tool
and accessories only for
intended applications.
All other applications are
expressly ruled out.
1. Keyless chuck
1
2. Torque collar
3. Trigger with variable speed control
4. Forward/reverse switch
5. Side handle
2
3
4
6. Side handle clamp knob
7. Battery pack release tabs
8. Rechargeable battery pack
(model 1G18LiB)
9. Charger (model 1835C)
10. Adaptor (1835LiA)
7
8
9
10
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In this condition, DO NOT force cool the pack by placing in
a freezer or similar device. Refer to the “Overload” section
in this manual.
Unpacking
Due to modern mass production techniques, it is unlikely
that your GMC Power Tool is faulty or that a part is missing.
If you find anything wrong, do not operate the tool until the
parts have been replaced or the fault has been rectified.
Failure to do so could result in serious personal injury.
Another feature of the drill/battery pack is the low voltage
cut out feature. This feature operates when the voltage
drops below a pre set value. When this occurs the tool will
automatically stop operating. To correct the situation you
need to either insert another charged battery into the drill
or recharge the existing battery, and then proceed with the
drilling/driving application.
Important information – Product care
This drill/driver uses Lithium Ion Battery Cells. Care
MUST be taken to ensure both the safety and life of the
pack is maintained. Ensure you have read all of the safety
notes in the previous pages before using the drill/driver.
Note: Attempting to restart the tool in this condition without
either recharging the battery or installing a battery with
charge will lead to drill restarting and then stopping again
after only a few seconds of operation.
Safety devices and circuitry for this tool are located in
the battery pack of this tool. The battery pack is a vital
component, not just for the power source, but also for
the full safety control for both the charging and also the
tool operation. Treat the battery pack with care and within
the guidelines of this manual. If the pack does become
immersed in water or any fluids, or is subject to a sever
drop etc, or it does not operate within the guidelines of
this manual, immediately STOP using the battery pack
and have it checked.
These safety devices have been fitted for the safety,
reliability and life of the tool.
Fitting and removing the battery pack
To remove the battery pack from the drill firmly press the
battery release tabs (7) at either side of the battery pack,
and slide the battery backward out of the tool.
To install the battery pack, align
rails, on the tool with the tabs
on the battery pack and slide
the battery pack on to the drill.
Ensure the battery pack is sitting
straight on the foot and correctly
entering the runners. The battery
should slide fully on to the drill
foot until the battery pack “clicks”
into position.
During operation avoid overloading the drill/driver. If
the drill driver is overloaded it will automatically STOP.
Overloading may occur for a number of reasons including
when the drill driver is pushed too hard or when using a
drill bit or attachment greater than what is specified. If you
do overload the drill driver during operation refer to the
“Overload” section in this manual.
Note: When the battery of the drill is at the lower end of the
charge, the drill is more susceptible to the overload condition.
As mentioned above the battery pack is an integral
component of this tool and it is fitted with thermal safety
devices. Running the drill at close to maximum load, or
continual resetting of the overload will cause the battery
pack to over heat. When a preset cell temperature is
detected, the battery pack will automatically STOP
operating and will not restart until the battery pack has
cooled to a safe level.
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WARNING. Only use charger 1835C with the adaptor
(1835LiA) that is supplied for the 1G18LiB battery pack.
Battery charging
This battery is recommended for the use of a residual
current of 30mA or less.
To obtain the best life for the battery
For battery storage and when the drill is not being used, it is
advised to charge the battery to approximately half charge.
Leaving the battery in the fully charged condition can
shorten the cell life.
•
The battery supplied with this tool is model number 1G18LiB.
• The Charger Pack supplied with this tool is model
number 1835C.
• The Charger Adaptor supplied with this tool is model
number 1835LiA.
Short charging is acceptable with these cells.
Prevent constant overloading of the drill.
Note. Only use the supplied batteries, charger and adaptor.
Avoid allowing lose items like screws or nails etc. to be
stored with battery packs as these or similar items can
short battery packs and cause a fire or explosion.
IMPORTANT. Before plugging in the power supply from the
charger to the slim line adaptor always ensure that the plug
is switched off at the mains.
Always unplug the charger when not in use and store in
a dry secure place.
IMPORTANT. The battery will be fully charged after
approximately 3-5 hours, remove it from the adaptor after
this time.
Avoid charging, using or storing your battery in
temperatures below 0ºC and above 40ºC.
Do not leave a battery charging for longer than 24 hours.
Using the drill
1. Align and slide the slim line
adaptor (10) onto the battery
until the battery pack latches
“click” into position. Check
the adaptor is flush with the
battery and there is a firm
connection.
Use the forward/reverse switch
(4) to select the direction of
rotation, then pull the trigger
(3). This trigger switch is an
electronic variable speed control
which enables the user to vary
the speed continuously. The
speed varies according to how far
the trigger switch is depressed,
the further it is depressed the
faster the chuck will rotate and the
lighter it is depressed, the slower
it will rotate.
2. Connect the power supply
from the charger (9) to the slim
line adaptor via the socket in
the rear of the adaptor housing.
3. Plug in the charger and switch
on. The red LED indicator will
show power to the adaptor and
that charging is taking place.
To stop the drill, release the
trigger switch.
4. The battery charging time is
Note. You can only change the
direction of rotation of the drill
using the forward/reverse switch
when the trigger is NOT depressed.
approximately 3 - 5 hours to
charge a low charged battery, but will be shorter if the
battery is already partially charged. The red LED goes
out when the charging cycle is complete. Turn off the
charger power supply from the mains and then remove
the battery from the adaptor.
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Forward/reverse switch
Inserting and removing bits
This switch (4) will allow you
to change the direction of
the motor while the trigger
switch is not depressed.
This drill has a keyless chuck, which means that a chuck
key is not needed to secure a bit in the drill.
1. Open the chuck by holding the
rear section of the chuck firm
and rotating the front section
in a anti-clockwise direction,
sufficiently enough to allow the
drill bit required to fully enter
the jaws of the chuck.
Drilling uses the forward mode.
The reverse mode is intended
for the removal of screws.
Adjustable torque
This drill is equipped with 21
torque settings plus one drill
setting which are controlled by
the torque collar (2). By rotating
the collar behind the chuck, it is
possible to adjust the torque.
2. Ensure the drill bit is fully
inserted, so that the chuck
jaws grip the straight section of the bit.
3. Holding the rear section of the chuck firmly, rotate the
front section of the chuck clock-wise until the jaws tighten
on the drill bit. The front section of the chuck needs to be
tightened firmly to ensure the drill bit is held securely.
This will allow better control
when using the drill as a
screwdriver as it prevents over-
tightening of the screws.
4. To remove the drill bit, hold the rear section of the chuck
firmly and rotate sharply the front section of the chuck in
a anti-clockwise direction, sufficiently enough to allow the
drill bit to be removed.
For drilling, always use the use the Drill position by aligning
the Drill symbol with the triangular indicator on the front face
of the drill near the torque collar.
Adjustable side handle
For setting the torque position, select a low setting on
the torque collar and align the selected symbol with the
triangular indicator on the top of the drill. Increase gradually
to set the correct torque. It is better to use a scrap piece of
material if possible to set the torque.
1. Turn the side handle clamp
knob (6) anti-clockwise
to loosen the collar fully and
slip it over the chuck (1) onto
the drill.
2. Adjust the position of the
side handle (5) to suit the
application and tighten the
side handle clamp knob (6)
to secure it in place.
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Drilling operator tips
Drilling metals
• Always clamp sheet metal.
• Support thin metal with a block of wood to avoid
distorting it.
Chuck replacement
The chucks of reversible drills are always fixed by a screw
with a left-hand thread. The screw, which is located in the
centre of the chuck, must be removed before the chuck can
be removed. To remove the screw, turn it in a clockwise
direction. The chuck can now be removed by unscrewing it
anti-clockwise. If you have trouble removing the chuck take
the drill to your nearest power tool repair centre for chuck
replacement.
• Use a punch to mark the centre of the hole.
• Use a suitable lubricant for the material you are
working on,
CAUTION. Always ensure that the drill is switched off
and the battery pack is removed before making any
adjustments.
USE:
FOR:
Oil
Steel
Turpentine or paraffin
Do not lubricate
Aluminium
Maintenance
Brass, copper or cast iron
• Store the tools, instruction manual and where necessary
the accessories in the original packaging. In this way
you will always have all the information and parts ready
to hand.
Drilling plastics and plastic coated chipboard
• Use high speed drill bits
• See drilling wood below
Drilling masonry
• Do not throw used batteries into fire or water. There
is a danger of explosion! Please hand in non-working
or used batteries, or tools with built-in batteries, to the
environmentally-safe disposal unit at a municipal waste-
disposal centre, or to your dealer.
• This drill is not designed for drilling masonry.
Drilling wood
• Clamp a piece of scrap wood to the back of your work to
prevent splintering.
All drilling operations
• Mark off the centre of the hole using a centre punch
or nail.
• Don’t force the drill, let it work at its own pace
• Keep the drill bit sharp.
• Reduce pressure, as the drill is about to break through
the item being drilled.
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GMC customer assist
If your product needs repairing or you simply need help
or advice, please contact us on our Customer Assist Line
1300 880 001 (Australia) or 0800 445 721 (New Zealand).
For prompt service we suggest you log your service request
access to the Internet, please contact our service department
on 1300 880 001 (Australia) or 0800 445 721 (New Zealand).
7am –7pm, 7days a week (AEST).
Please note that if repair is required, you must
provide a valid original purchase receipt.
You will need the following details at hand to log your service request;
Personal details: First & Last name, address, pick up address,
contact phone numbers, email address
Product details: Product number, date of purchase, retailer bought from,
State & postcode, receipt number, reason for the request,
copy of official purchase receipt
Attach your purchase receipt and save with this Manual for future reference.
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