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RP7510
& Digital Answering
USERGUIDE
Machine
Telephone
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Index
Generalandsafetyinformation
1
Settingup
Fittingthebattery
Settingtheclock
Outgoingmessages(OGMs)
Settingthenumberofringsyouwantthemachinetoanswerafter
Settingtheringerloudness
2
2
3
4
5
5
6
Plugthemachineintothetelephonesocket
Telephoneuse
Whatdothebuttonsdo?
7
7
Basicansweringmachineuse
SettingeitherOGM1orOGM2
Switchingtheansweringmachineonoroff
Listeningtomessages
Tonesorendofcallsignalsaftermessages
Ifthememory’sfull
8
8
8
8
8
9
9
9
Monitoringcalls
Leavingamemo
Advancedansweringmachineuse:remoteaccess
General
Securitycode
10
10
10
11
11
Listeningtomessages
ListeningtoOGMsandrecordingnewones
Leavingamessageinaspecificmailbox
11
Switchingthemachineonoroff
SettingOGM1insteadofOGM2
12
12
Remoteaccesscarddetails
Troubleshooting
13
14
15
16
Guarantee/AdditionalSafety
Approvals
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RP7510
CongratulationsonchoosingaGeemarcRP7510. WeatGeemarcwantyoutogetthe
mostoutofourproduct.Andthat’swhywe’vedevelopedamanualthat’seasiertouse.So
pleasetakethetroubletoreadit-andenjoyyourRP7510tothefull.
WhatyoucanuseyourRP7510withandwhatyoucan’t
YoucanuseyourRP7510with:
•
•
•
privatelines
businesslines
compatible,approvedPABXs.Ifyouhaveaproblem,contactyourPABX
supplier.
Yourlinemustaccepttonedialling. Ifyouhaveaproblem,contactyourtelephonecompany.
DonotuseyourRP7510with:
•
•
•
sharedserviceorpartylines
1+1carriersystems
apayphoneunlessit’saprivatepayphonewiththe‘greenspot’approval
mark
.
Safety(alsosee'Additionalsafety',page15)
•
•
•
Beforepluggingin,makesureyourelectricitysupplyis230v50HzAC.
Neveruseoutdoors.
Neverchangethelengthoftheadaptorflexoruseadifferentadaptor.
WheretoputyourRP7510andhowtolookafterit
•
Towall-mountyourRP7510,usethetemplateatthebackofthemanual.
Runtheflexesthroughthechannelsunderneaththemachine. Afterwall
mountingtheunit, slideout, turnoverandslidebackin, thehandsetclip
(thiscanbefoundinthebaseunitjustbelowwheretheearpiecelocates),to
ensurethatthehandsetstaysfirmlyinpositionwhenplacedinthecradle.
Keepitawayfromheat,dustanddamp.
•
•
•
Cleanitwithasoftcloth(trynottopressthebuttons).
Neverusepolishorcleaningagents-theycoulddamagethefinishorthe
electricsinside.
Note-Weadvisethatthemachinebeplacedonatableclothorsimilar,asrubberfeetcan
marksomesurfaces.
Howmuchtelephoneequipmentcanyouhaveinyourhome?
Eachitemismarked(usuallyonthebase)withaRENnumber.Forexample,yourRP7510
isREN1andmostBTphonesareREN1.TheRENnumbersofallyourequipment,added
up,mustnotexceed4.Otherwiseyou’lloverloadyourlineandyourequipmentmaynot
workproperly.
Thunderstorms
UnplugyourRP7510fromthetelephonesocketduringthunderstorms:iflightningstrikes
yourphoneline,itcoulddamagethemachine. Yourguaranteedoesnotcoverlightning
damage.
1
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Settingup
Settingup:followsteps1-7
Step1:plugintothemains
•
Plugtheadaptorleadintothebackofthemachine(besuretopushtheplugfully
in). Setthevolumecontroltomid-position. Thenplugtheadaptorintothewall
socketandswitchon.Don’tplugintothetelephonesocketyet.
•
Theredlightcomeson, thedisplaywillcountto41;there’llbeabeep.Then‘00'
flashes.alternatelywith'Lo'. Waitforthebeepbeforecontinuing.
Step2:fitaleak-resistant,alkaline,PP3battery
Why?Becauseifyouhaveapowercut(orthemainssupplyisdisconnectedorswitched
off),whenpowerisrestoredorswitchedonagain,
•
•
•
youwon’thavetore-settheclock;
youwon’tloseyourmessages;and
youwon’tloseanyoutgoingmessageyourecordedyourself.(Themachinecomes
withstandardoutgoingmessagesbutyoucanrecordyourown
instead.)
Thebatterywillcomeintouseonlywhenthepoweriscutoffandwillsupportthememories
forseveralhours. Thebatterywilleventuallyrundownifpowerisnotrestored. (NBIfyou
plantoswitchthepowertothemachineoffforlengthyperiods,disconnectthemachine
fromthetelephonesocketandremovethebattery.You'llhavetosettheclockandrecord
anypersonaloutgoingmessageswhenswitchingthemachineonagainandrefittingthe
battery).
•
Removethebatterycover(makesurethetelephoneisnotconnectedtothetelephone
socket).
•
•
•
FitthePP3battery. Theconnectorwillonlyfitthecorrectwayround.
Putthecoverbackon. '00'willflash.
Ifthebatteryislow,‘Lo’flashes.Unplugfromthetelephonesocketandreplacethe
batteryasabove.
•
Disposeofbatteriescarefully.Neverburnthemorletchildrenplaywiththem.
BATTERY
COVER
2
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Settingup
Step3:settheclock
Themachinespeaks.Ifyousettheclock,themachinewillannouncethetimeanddaythat
eachmessagewasleft.
Whatyouneedtoknowbeforeyoustart
•
•
•
Don’tleavemorethan15secondsbetweenbuttonpresses.otherwiseyou’llhaveto
startagain.
Toprogrammeasetting,youuseOGM1andOGM2.OGM1takesyoutoahigher
setting;OGM2takesyoutoalowersetting.Themachinecallsoutthesettings.
EnsureMESSAGEDISPLAYison. Ifnot,pressON/OFF.
1 Setthevolumetomedium.
2 HolddownSKIPuntilthemachinecallsout‘Sunday’.ThenreleaseSKIP.
3 PressOGM1orOGM2tosettheday.ThenpressSKIP.
4 PressOGM1orOGM2tosetthehour.ThenpressSKIP.
5 PressOGM1orOGM2tosettheminutes.ThenpressSKIP.
Themachinewillcalloutyoursetting.
•
•
Tohearthesettingatanytime,pressSKIP.
Tochangeasetting,repeatsteps2-5.
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3
Settingup
Step4:outgoingmessages(OGMs)
Themachinealreadyhastwooutgoingmessages:OGM1andOGM2.Youcanusethese
messagesorrecordnewones.
OGM1letsthecallerleaveamessage.
OGM2doesnotletthecallerleaveamessage.AnewOGM2couldbe:‘Thesurgeryisnow
closed.Pleasecallagainbetween9amand5pm.’
YoucansetthemachinetouseOGM1orOGM2. OGM2alsocutsinautomaticallyifthe
memory’sfull.
•
EnsureMESSAGEDISPLAYison. Ifnot,pressON/OFF.
PressOGM1tohearOGM1(‘A1’appears).Waituntil‘00’appears,thenpressOGM2tohear
OGM2(‘A2’appears).Ifyou’rehappywiththesemessages, gotoStep5;ifyouwantto
recordnewones,seebelow.
Torecordnew outgoingmessages
Whatyouneedtoknowbeforeyoustart:
•
•
•
•
Planwhatyouwanttosay.Hint:callersprefershortmessages.
Yourmessagemustbelongerthan4seconds.
Speak20cmfromthemicrophoneatthefrontofthemachine.
Duringrecording,'--’flashes.
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For product support and help, visit our
or telephone : 01707 384438
or fax : 01707 372529
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Settingup
TorecordanewOGM1
1 HolddownOGM1-speakafterthebeep-thenreleaseOGM1.
Themachinewillplayyourmessageand‘A1’appears.
2 TohearOGM1atanytime,pressOGM1.
TorecordanewOGM2
1 HolddownOGM2-speakafterthebeep-thenreleaseOGM2.
Themachinewillplayyourmessageand‘A2’appears.
2 TohearOGM2atanytime,pressOGM2.
•
•
Tochangeyourmessage,justrecordanother.
Ifyoudon’trecordanewOGM1,‘00’flashes.
Step5:afterhowmanyringsdoyouwantthemachinetoanswer?
Therearethreesettings:
•
•
•
‘2’:themachinewillanswerafter2rings;or
‘4’:themachineanswerafter4rings;or
‘t’(tollsaver).Ifyou’reawayandringinginforyourmessages,tollsavercansaveyou
thecostofacall.It’llanswerafter2ringsifyouhaveanynewmessages,orafter6
ringsifyoudon’t.Soifitringsmorethan2timesyoucanhangup,knowingyouhave
nomessages.
1 PressOGM1.
Afterthemessage,‘2’,‘4’or‘t’willflash.
2 PressOGM1againuntilthesettingyouwantappears.
3 PressSTOP.
Step6:settheringerloudness
Therearethreesettings:
• 'LO':quiet
• 'HI':loud
• 'OFF':silent
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5
Settingup
Step7:plugthemachineintoyourtelephonesocket
•
•
Theplugonlyfitsinonewayround.
Ifthelittleplugdoesn’tfityourtelephonesocket,contactBToryourtelephone
company.
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6
Telephoneuse
Whatdothebuttonsdo?
REDIAL
PressREDIALtocallthelastnumberyoudialled(usefulifitwasengaged).
MUTE
HolddownMUTEifyoudon'twanttheotherpersontohearyou(butyoucanstillhear
them).
RECALL,✳,#
Thesearefornewtelephoneservices. Tofindoutmore,callyourtelephonecompany.
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BasicAnsweringmachineuse
ToseteitherOGM1orOGM2
HolddownON/OFFfor2secondsuntilyouhearabeep.
•
•
Iftheredlight’son,OGM1isset.
Iftheredlight’sflashing,OGM2isset.(OGM2doesn’tletthecallerleaveamessage.)
Toswitchtheansweringmachineonoroff
PressON/OFFbriefly.
•
•
•
Ifthemessagedisplay(‘00’etc)ison,themachineisonandreadytoanswer.
Ifthemessagedisplayisoff,themachineisoff.
Ifthemachineisoff,it’ll‘answer’callsafter15ringsandplayOGM2.(Most
callerswillhangupwellbefore15rings.)Thisletsyouringinandswitchthe
machineon:seepage10.
Tolistentoyourmessages
Thedisplayshowsthemessagetotal.
•
•
•
•
•
•
PressPLAY.
Topause,pressMEMO.Tocontinue,pressMEMOagain.
Toskiptothenextmessage,pressSKIP.
Toskiptothepreviousmessage,pressREPEAT.
Toeraseamessage,pressERASEbeforeitends.
Toeraseallmessages:afterplayingthem, holddownERASEuntilyouheara
beep.
•
Tostop,pressSTOP.
Pointstoremember:
•
•
Mailboxmessagesandmemosareplayedlast.
An'erased'messageisn'terasedimmediately. It'serasedafterthemachinesays
'endofmessages'. Upuntilthistimeyoucanstillhearan'erased'messageagain.
Tohearonlythenewmessages,nottheoldones,holddownPLAYuntilyouheara
beep.
•
•
•
Don’tletthememorybecomefull-erasethemessagesyoudon’tneedtokeep.
Thelongestmessagethemachineacceptsis2minutes.It’llsendthecallerawarning
beepjustbefore.
Tonesorendofcallsignalsaftermessages
Onsomesystems,particularlycabletelephonenetworks,youmayhearshortperiodsof
toneor'endofcall'signalsafterplayingbackmessages. Thiscanbequitenormalbutifit
isacauseforconcern,pleasecontactyourlocaltelephoneserviceproviderwhomaybe
abletomakeanadjustmenttoyourparticulartelephoneline.
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8
Basicansweringmachineuse
Ifthememory’sfull
Whenthememory’sfull,‘FL’appears.‘FL’alternateswiththemessagetotal.
•
Ifthememory’sfull,themachinewillanswerafter15ringsusingtheOGM2you
recorded.
•
Thememorycanhold14minutesofmessages.Erasemessagestomakeroomfor
newones.
Tomonitorcallswhenyou’reathome
Whenyou’reathome,youcanlistentocallersleavingamessage.‘--’flashesduringrecording.
Tospeaktoacaller,pickupthephone.
•
Ifyoupickupanotherphoneandthemachinekeepsrecording,pressand
releasethehang-upswitch.
•
Torefuseanincomingmessage,pressSTOP.
Toleaveamemo(likeleavinganote)forsomeoneyoulivewith
Whatyouneedtoknowbeforeyoustart
•
•
•
•
Speak20cmfromthemicrophone.
HolddownMEMO-speakafterthebeep-thenreleaseMEMO.
Yourmemoisaddedtothemessagetotal.
Tolistentomemos,pressMEMO. Iftherearen'tanymemosyou'llhear5beeps.
Need Help?.....
Please call: 01707 384438
Or Fax: 01707 372529
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9
Advancedansweringmachineuse
Remoteaccess:
ringinginfromoutsideandoperatingthemachine
Withremoteaccessyoucan:
•
•
•
•
•
listento(anderase)messagesandmemos
listentoOGMsandrecordnewones
leaveamessageinaspecificmailbox
switchthemachineonoroff
setOGM1insteadofOGM2
Youneedtouse:
•
•
aphonewithTonedialling;or
aToneDialler.ButifthesealbetweentheToneDiallerandthemouthpieceisn’t
perfect,youwon’tgetperfectresults.
Whatyouneedtoknowbeforeyoustart
•
Formostfunctionsyou’llneedtoenteryoursecuritycode.Yoursecuritycodeisset
to125butyoucanchangeit:seebelow.
•
•
Ifyourphoneletsyou,sendgeneroustones,notshortones.
Givethemachinetimetorespondbutdon’tleavelongerthan15secondsbetween
buttonpresses.Otherwiseyou’llbecutoff.
•
•
Themachinebeepstwicewhenitreceivesacommand.
Ifthememory’sfull,themachinewillanswerafter15ringsandplayOGM2instead
ofOGM1.Ifyouerasemessagesthemachinewillacceptnewonesagain.
Yoursecuritycode
Yoursecuritycodeissetto125butyoucanchangeit.Neverchangeitto999or112-these
areemergencynumbers.
Tocheckyoursecuritycode
1 EnsureMESSAGEDISPLAYison. Ifnot,pressON/OFF.
2 PressREPEAT.
Tochangeityoursecuritycode
1 HolddownREPEATuntilyouhearabeep.
Themachinewillcalloutthesecuritycode. Waitforthefirstdigittofreeze.
2 PressOGM1orOGM2tochangethedigit. ThenpressREPEAT.
3 Whentheseconddigitfreezes,changeitbyrepeatingstep2.Thendothesamewith
the thirddigit.
Themachinewillcalloutyournewcode.
• Ifyouunplugthemachineandremovethebatteries,thecodewillchangebackto
125.
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10
Advancedansweringmachineuse
Tolistentoyourmessagesremotely
1 Dialyournumber.
2 DuringtheOGM,press .
*
You’llhear3beeps.
3 Enteryoursecuritycode.
After2beepsyou'llhearallyourmessages. Or,tohearonlythenewmessages,press6
within4seconds.
Pointstoremember:
•
•
•
•
•
•
•
Mailboxmessagesareplayedlast.
After2-3minutesthemachinewillbeepandstop.Press7tocontinue.
Topause,press7.Tocontinue,press7within15seconds.
Toskiptothepreviousmessage,press2.
Toskiptothenextmessage,press5.
Toeraseamessage,press3duringit.
Tomakesureyou’vehearditall,it’sbesttoskipbackwards(press2)anderaseit
whenyouhearitagain.
•
•
An‘erased’messageisn’terasedimmediately.It’serasedafterthemachinesays
‘endofmessages’.Upuntilthistimeyoucanstillhearan‘erased’messageagain.
Toeraseallmessages:afterthemachinesays‘endofmessages’,press33.You’ll
hear5beepstoconfirmdeletion.
Afterhearingyourmessages,youcandothefollowing:
•
Tolistentomessagesinaspecificmailbox:pressSthenthemailboxnumber
(1,2,3or 4).
•
•
Tolistentomemos:press 1(memosarestoredinmailbox1).
TolistentoOGMs:press41(forOGM1)or43(forOGM2). Thisonlyworksfor
OGMsyourecordedyourself,notfortheOGMsthemachinecomeswith.
Tolistentoallmessagesagain,press7.
TorecordanewOGM:press47(forOGM1)or49(forOGM2).Speakafterthe4
*
•
•
beeps,thenpress7.TohearthenewOGM,press41(OGM1)or43(OGM2).
Toleaveamessageinaspecificmailbox
Thereare4mailboxes.
1 Dialyournumber.
2 ListentoyourOGM.Afterthebeep,press#,then1,2,3or4(themailboxnumber).
3 Afterthe2beeps,leaveyourmessage.
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11
Advancedansweringmachineuse
Toswitchthemachineonoroffremotely
1 Dialyournumber.
Ifthemachine'soff,it'llanswerafter15rings.
2 *DuringtheOGM,pressS.
You’llhear3beeps.
3 Enteryoursecuritycode.
You’llhear2beeps.
4 Within4secondspress0toswitchon,or88toswitchoff.
*Ifyou'reswitchingon,themachineplaystheOGM2thatitcomeswith,evenifyourecorded
anewone.
TosetOGM1insteadofOGM2remotely
Youcanonlydothisiftheansweringmachineisswitchedon.
1 Dialyournumber.
2 DuringOGM2,pressS.
You’llhear3beeps.
3 Enteryoursecuritycode.
You’llhear2beeps.
4 Within4secondspress1.
•
YoucanonlysetOGM2insteadofOGM1byswitchingthemachineoff(see
above).Ifyoudothis,themachinewillanswercallsafter15ringsandplay
OGM2.
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12
REMOTEACCESSCARD
Remoteaccess
Ifyourequiretheuseofremoteoperation,pleasemakeanoteofyourremoteaccess
number,whichcanbefoundontheundersideofyourunitandkeeponeofthesecards
safelyinyourpurse/walletatalltimes.
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13
Troubleshooting
WhatdoIdoif... ?
seepage
Nothinghappenswhenyoudial
• Isthemachinepluggedintoyourtelephonesocket?
• Doesyourlineaccepttonedialling
6
1
‘00’flashes
Thismeansthemachine’susingitsownOGM1outgoingmessage.
IfyourecordanewOGM1,‘00’stopsflashing.
4
5
‘Lo’flashes
There'snobatteryorthebattery'slow.
2
Themachinewon’tanswercalls
•
•
•
Isitpluggedintothetelephonesocket?
Isitpluggedintothemainsandswitchedon?
Isitswitchedtoanswercalls?PressON/OFFsothatthe
messagedisplay(‘00’etc)ison.
6
2
8
8
•
If‘FL’isdisplayed,thememory’sfull.
Themachineanswersbutwon’ttakemessages
•
•
•
CheckOGM1isset,notOGM2.(IfOGM2isset,thered
lightflashes.)
Isitswitchedtoanswercalls?PressON/OFFsothatthe
messagedisplay (‘00’etc)ison.
8
8
8
If‘FL’isdisplayed,thememory’sfull.
Themachinekeepsrecording(‘--’keepsflashing)whenyoupick
upanotherphone
•
Pressandreleasethehang-upswitch
9
Yourmessagesareannouncedwiththewrongtimeandday
•
PressSKIPtohearthetimeanddaysetting. Ifit'swrong,
resettheclock.
3
Remoteaccessproblems
•
•
AreyouusingaphonewithTonedialling?
10
Trytouseaphonewhichsendsatoneforaslongasyou
holddownthebutton.Mostmobilephoneshavea‘long
tone’setting.
10
10
10
•
•
Didyouleavemorethan15secondsbetweenbuttonpresses?
Areyouusingthecorrectsecuritycode?
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14
Guarantee (UK only)
From the moment your Geemarc product is purchased, GeemarcTelecom
Ltd guarantee if for the period of one year. During this time, all repairs or
replacements (at our option) are free of charge.
Should you experience a problem then contact our helpline or the retailer
from whom you purchased your Geemarc product.
The guarantee does not cover accidents, negligence or breakages to
any parts. The product must not be tampered with or taken apart by anyone
who is not an authorised Geemarc representative.
The guarantee of Geemarc Telecom Ltd in no way lmits your legal
rights.
IMPORTANT:YOUR RECEIPT IS PART OFYOUR GUARANTEE AND
MUST BE RETAINED AND PRODUCED INTHE EVENT OF AWARRANTY
CLAIM
Please note:The guarantee applies to the United Kingdom only.
Additional safety
The apparatus does not incorporate an integral power on/off switch. To
disconnect the power, either switch off the supply at the mains power socket
or unplug the AC adaptor. When installing the apparatus, ensure that the
mains power socket is readily accessible.
The interconnection point between the AC adaptor output lead and the
apparatus power socket carries a Safety Extra-Low Voltage (SELV) and
indirectly, aTelecommunication NetworkVoltage (TNV). Do not connect any
apparatus to the socket other than the Type 751 AC adaptor supplied.
The battery connector carries aTelecommunication NetworkVoltage (TNV)
and the apparatus must be disconnected from the telephone line before the
battery compartment cover is removed to fit or change the battery.
15
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Approvals
The apparatus has been approved for the use of the following facilities:
•
Simple telephone operation with ability to make calls to the 999
and 112 Emergency Services.
•
•
•
•
•
•
Multi Frequency (tone) dialling.
Automatic storage of last number dialled.
Timed break recall.
Telephone ringer off/lo/hi control.
Microphone mute.
Answering and recording of incoming messages with message
counter.
•
•
•
•
•
•
•
Answering only.
Call screening by loudspeaker.
Day/time stamping of incoming messages.
Memo message recording.
2-4-Toll saver ringer selection.
Remote access using tone dialling.
Battery back-up for answering system memory support.
Any other usage will invalidate the approval given to the apparatus if as a
result, it then ceases to to conform with the standards against which approval
was granted.
The apparatus is approved for connection to direct exchange lines and to
approved, compatible PABXs. It cannot be guaranteed that the apparatus
will operate correctly under all conditions when connected to some PABXs.
If difficulties are experienced, please contact your supplier initially.
The apparatus has been approved for use with the Type 751 AC Adaptor.
Use of an alternative adaptor may invalidate this approval and lead to a
safety hazard or damage.
DECLARATION:Hereby GeemarcTelecom Ltd declares that this telephone
is in compliance with the essential requirements and other relevant provisions
of the Radio andTelecommunications Equipment Directive 1999/5/EC and in
particular article 3 section 1a, 1b and section 3.
UG/RP7510 Issue 9 13/03/01
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16
For product support and help,
visit our website at
or telephone : 01707 384438
or fax : 01707 372529
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