GEAppliances.com
Owner’s Manual &
Installation Instructions
Operating Instructions
GFWH2400
GFWH2405
GFWS3500
GFWS3505
GFWS3600
GFWS3605
Consumer Support
As an ENERGY STAR® partner,
GE has determined that this
product meets the ENERGY STAR
®
guidelines for energy efficiency.
Write the model and serial
numbers here:
Model # _________________
Serial # __________________
You can find them on a label on the
side of the washer.
49-90390 GE 05/13/10
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WHEN USING THE WASHER
Never reach into washer while it is moving.
Wait until the machine has completely stopped
before opening the door.
Never attempt to operate this appliance
if it is damaged, malfunctioning, partially
disassembled, or has missing or broken parts,
including a damaged cord or plug.
Use this
Do not mix chlorine bleach with ammonia
or acids such as vinegar and/or rust remover.
Mixing different chemicals can produce a toxic
gas which may cause death.
appliance
only for its
intended
Do not slam the washer door closed. Do not try
to force the door open when locked (LOCKED
indicator ON). This could result in damage to
the washer.
purpose as
described in
this Owner’s
Manual.
Do not wash or dry articles that have been
cleaned in, washed in, soaked in or spotted
with combustible or explosive substances (such
as wax, oil, paint, gasoline, degreasers, dry-
The washer is equipped with an electrical
overload protector. The motor will stop
if it becomes overheated. The washer will
cleaning solvents, kerosene, etc.) which may ignite automatically restart after a cool-down
or explode. Do not add these substances to the period of up to 2 hours, if the washer
wash water. Do not use or place these substances has not been manually turned off
around your washer or dryer during operation.
during this time.
The laundry process can reduce the flame
retardancy of fabrics. To avoid such a result,
carefully follow the garment manufacturer’s
wash and care instructions.
To minimize the possibility of electric shock,
unplug this appliance from the power supply
or disconnect the washer at the building’s
distribution panel by removing the fuse or
switching off the circuit breaker before attempting
any maintenance or cleaning. NOTE: Pressing the
power button does NOT disconnect the appliance
from the power supply.
WHEN NOT IN USE
Turn off water faucets to relieve pressure on
hoses and valves and to minimize leakage if
a break or rupture should occur. Check the
condition of the fill hoses; GE recommends
changing the hoses every 5 years.
Do not attempt to repair or replace any part of
this appliance unless specifically recommended
in this Owner’s Manual, or in published user-repair
instructions that you understand and have the
skills to carry out.
Before discarding a washer, or removing it
from service, remove the washer door to prevent
children from hiding inside.
Do not tamper with controls.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
3
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About the washer control panel.
Find the illustration that closely matches your model and see the cycle descriptions starting on page 6 for details.
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About the washer control settings.
GEAppliances.com
Power
1
Press to “wake up” the display. If the display is active, press to put the washer into standby mode.
NOTE: Pressing POWER does not disconnect the appliance from the power supply.
Wash Cycles
2
The wash cycles are optimized for specific types of wash loads. The chart below will help you match the wash
setting with the loads. The GentleClean™ lifters lightly tumble the clothes into the water and detergent solution
to clean the load.
WHITES/HEAVY
DUTY
For heavily to lightly soiled white cottons, household linens, work
and play clothes.
For heavy to lightly soiled colorfast cottons, household linens,
work and play clothes.
For heavy soiled colorfast cottons, household linens, work and
play clothes.
COLORS/NORMAL
STAIN WASH
EASY CARE
(PERMA PRESS)
For wrinkle-free and permanent press items.
For active sports, exercise and some casual wear clothes. Fabrics
include modern technology finishes and fibers such as spandex,
stretch and micro-fibers.
ACTIVE WEAR
For lingerie and special-care fabrics with light to normal soil.
Provides gentle tumbling and soak during wash and rinse.
DELICATES
For items labeled hand-washable with light soils. Provides gentle
rocking to mimic the handwashing action.
HANDWASH
For the washing of machine washable wool products, provided
WASHABLE WOOL that they are washed according to the instructions on the
(some models)
garment label. When selecting this cycle, you must use a
detergent suitable for washing wool.
For lightly soiled items that are needed in a hurry. Cycle time is
approximately 30 minutes, depending on selected options.
Drain and spin at any time.
SPEED WASH
DRAIN & SPIN
RINSE & SPIN
(some models)
Rinse and spin at any time.
Use for cleaning the basket of residue and odor. Recommended use of once
per month.
BASKET CLEAN
To de-wrinkle 1 to 5 cotton blend items. This is not a wash cycle, but
a cycle that applies only steam to the garments. The washer will
beep upon completion of the cycle, and will continue to tumble for 30
minutes to keep wrinkles from setting in. Press Start/Pause to remove
clothes. If clothes are slightly damp after completion of the cycle,
hang dry clothes for 10 minutes before wearing.
STEAM REFRESH
(some models)
5
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About the washer control panel.
Soil Level
3
Changing the SOIL LEVEL increases or decreases the wash time to remove different amounts of soil.
To change the SOIL LEVEL, press the SOIL LEVEL button until you have reached the desired setting.
You can choose between Extra Light, Light, Normal or Heavy soil.
Spin Speed
4
5
Changing the SPIN SPEED changes the final spin speed of the cycles. Always follow the fabric
manufacturer’s care label when changing the SPIN SPEED.
To change the SPIN SPEED, press the SPIN SPEED button until you have reached the desired setting.
Higher spin speeds are not available on certain cycles, such as Delicates.
Higher spin speeds remove more water from the clothes and will help reduce dry time, but may also
increase the possibility of setting wrinkles on some fabrics.
Wash Temp
Adjust to select the proper water temperature for the wash cycle. The prewash and rinse water is
always cold to help reduce energy usage and reduce setting of stains and wrinkles.
Follow the fabric manufacturer’s care label when selecting the wash temperature.
To change the wash temperature, press the WASH TEMP button until you have reached the desired
setting. The Sanitized wash temperature is not available on certain cycles, such as Delicates.
When selecting the Sanitize wash temperature, the washer increases the water temperature
to sanitize and kill more than 99% of many common bacteria found in home laundry. The sanitize
wash temperature is only available on Stain Wash and Whites wash cycles. For best results, select
the heavy soil setting when using the Sanitize wash temperature setting.
NOTE: The first 10 seconds of the wash fill is always cold. This feature assists in conditioning the fabric
and preventing stains from setting on garments.
START/PAUSE
6
Press to start a wash cycle. If the washer is running, pressing it once will pause the washer and unlock
the door. Press again to restart the wash cycle.
NOTE: If the washer is paused and the cycle is not restarted within 2 hours, the current wash cycle will
be cancelled.
NOTE: The washer performs automatic system checks after pressing the START button. Water will flow
in 45 seconds or less. You may hear the door lock and unlock before water flows; this is normal.
About the washer features.
NOTE: Features may not be available on all washer models.
Press the button until you reach
the desired volume.
Cycle Signal
Use the SIGNAL button to change
the volume of the end of cycle signal.
7
Prewash
Prewash is an extra wash before
the main wash. Use it for heavily soiled
clothes or for clothes with a care label
that recommends prewashing before
washing. Be sure to add high-efficiency
8
detergent, or the proper wash additive
to the prewash dispenser.
NOTE: When selecting prewash,
it is recommended to use powder
detergent in the main wash (detergent)
compartment.
6
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About the washer features.
NOTE: Features may not be available on all washer models.
GEAppliances.com
Extra Rinse
Use an extra rinse when additional rinsing
is desired to remove excess dirt and
detergent from soiled loads.
9
Delay Start
10
11
You can delay the start of a wash cycle
for 10–18 hours, depending on the model.
Press the DELAY START button to choose
the number of hours you want to delay
the start of the cycle, then press the START
button. The machine will count down and
start automatically at the correct time.
NOTE: If you forget to fully close the door,
a reminder signal will beep reminding you
to do so.
NOTE: If you open the door when the delay
is counting down, the machine will enter
the pause state. You must close the door
and press START again in order to restart
the countdown.
Lock
You can lock the controls to prevent any
selections from being made. Or you can
lock the controls after you have started
a cycle.
To lock the washer, press and hold
the LOCK button for 3 seconds.
To unlock the washer controls, press
and hold the LOCK button for
3 seconds.
Children cannot accidentally start
the washer by touching pads with
this option selected.
The control lock icon on the display will
light up when it is on.
NOTE: The POWER button can still be
used when the machine is locked.
MY CYCLE (on some models)
12
To save a favorite cycle, set the desired
settings for wash cycle, soil level, spin speed
and wash temp settings and hold down the
MY CYCLE button for 3 seconds. A beep will
sound to indicate the cycle has been saved.
NOTE: When using MY CYCLE, wash
options cannot be modified after the
cycle has been started.
NOTE: If you change wash options with
MY CYCLE before starting the cycle, the
MY CYCLE light will turn off and you will
be returned to the base cycle.
To use your custom cycle, press the
MY CYCLE button before washing a load.
To change the saved cycle, set the
desired settings and hold down the MY
CYCLE button for 3 seconds.
ENERGY SAVINGS WASH (on some
13
14
models)
Use "e" WASH to save energy on
specified wash cycles. "e" WASH cannot
be used with STEAM REFRESH, STAIN
WASH and BASKET WASH.
The STEAM ASSIST option is only
available on WHITES/HEAVY DUTY,
COLORS/NORMAL, STAIN WASH,
ACTIVE WEAR or EASY CARE cycles.
STEAM ASSIST (on some models)
STEAM ASSIST adds steam into the
washer during WHITES/HEAVY DUTY,
COLORS/NORMAL, STAIN WASH or
ACTIVE WEAR cycles.
2. Select the STEAM ASSIST button to
activate Steam.
To use:
3. Press the START/PAUSE button.
1. Turn power ON and select a wash
cycle.
7
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About the washer features.
The Dispenser Drawer
Slowly open the dispenser drawer by pulling
it out until it stops.
You may see water in the bleach and fabric
softener compartments at the end of the cycle.
This is a result of the flushing/siphoning action
and is part of the normal operation of the
washer.
After adding laundry products, slowly close
the dispenser drawer. Closing the drawer
too quickly could result in early dispensing
of the bleach, fabric softener or detergent.
Use only HE High-Efficiency
detergent.
The Prewash Compartment
Only use the Prewash Compartment if you NOTE: Liquid detergent will drain
are selecting the Prewash cycle for heavily into the washer drum as it is added.
soiled clothes. Add measured detergent or
prewash additive to the back left prewash
compartment of the dispenser drawer.
Detergent usage may need to be adjusted
for water temperature, water hardness,
size and soil level of the load. Avoid using
too much detergent in your washer as
it can lead to over sudsing and leave
detergent residue on the clothes.
Detergent or prewash additive is flushed
from the dispenser in the prewash cycle
(if selected).
Powder
Icons
The Detergent Compartment
Only use high-efficiency detergent
in this washer. DO NOT fill above the
MAX line.
Move the insert by pulling it up and replace
it by sliding it down between either the rear
or front detergent compartment molded rails,
as desired, for powder or liquid detergent.
DO NOT fill high-efficiency detergent
to the MAX line. Use detergent
manufacturer’s recommended amount.
Insert in rear position for powder
detergent
Add measured detergent to the front left
detergent compartment of the dispenser
drawer.
The detergent selection insert must be placed
in the detergent compartment in a specific
position according to the type of detergent
you are using.
High Efficiency Detergent is flushed from
the dispenser at the beginning of the
wash cycle. Either powdered or liquid
detergent can be used.
Liquid
Icons
Powder Detergent – Place the insert
in the rear position. The Powder Icons
must line up on center when the
insert is in the powder position.
Detergent usage may need to be adjusted
for water temperature, water hardness,
size and soil level of the load. Avoid using
too much detergent in your washer as it
can lead to oversudsing and detergent
residue being left on the clothes.
Insert in forward position for liquid
detergent
Liquid Detergent – Place the insert in
the forward position. The Liquid Icons
must line up on center when the
insert is in the liquid position.
DO NOT put clumped detergent
in the dispenser. Clumped detergent
can cause a leak.
The Liquid Bleach Compartment
If desired, measure out the recommended
amount of liquid bleach, not to exceed
1/3 cup (80 ml) and pour into the center
compartment labeled “LIQUID BLEACH”
It is recommended to use High-Efficiency (HE)
bleach in this front-load washer.
Do not exceed the maximum fill line. Overfilling
can cause early dispensing of the bleach which
could result in damaged clothes.
marked with this symbol
.
NOTE: Do not use powdered bleach in the
dispenser.
8
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The Fabric Softener
Compartment
Dilute with water to the maximum fill line.
If desired, pour the recommended amount
of liquid fabric softener into the compartment
labeled “FABRIC SOFTENER.”
Do not exceed the maximum fill line.
Overfilling can cause early dispensing of the
fabric softener, which could stain clothes.
Use only liquid fabric softener in the
dispenser.
NOTE: Do not pour fabric softener directly
on the wash load.
Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering.
Sorting Wash Loads
Sort laundry into loads that can be washed together.
Colors
Whites
Lights
Soil
Heavy
Normal
Light
Fabric
Delicates
Lint
Lint Producers
Easy Care
Lint Collectors
Darks
Sturdy Cottons
Combine large and small items in a load. Load large items first. Large items should not be more than
half the total wash load.
Washing single items is not recommended. This may cause an out-of-balance load. Add one or two
similar items.
Pillows and comforters should not be mixed with other items. This may cause an out-of-balance load.
Preparing Clothes
Follow these steps to maximize garment care.
To avoid snags during washing:
• Close garment zippers, snaps, buttons and hooks.
• Mend seams, hems, tears.
• Empty all items from pockets.
• Remove nonwashable garment accessories such as ornaments and nonwashable trim materials.
To avoid tangling, tie strings, draw ties and belt-like materials.
Brush away surface dirt and lint; treat spots and stains.
Promptly wash wet or stained garments to maximize results.
Mix garments using recommended maximum load sizes on page 10.
Use nylon mesh garment bags to wash small items.
Wash multiple garments at one time for best results.
9
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Loading and using the washer.
Loading the Washer
Wash drum may be fully loaded with loosely added To add items after washer has started, press
items. Do not wash fabrics containing flammable START/PAUSE and wait until the door is unlatched.
materials (waxes, cleaning fluids, etc.).
The washer may take up to 30 seconds to unlock
the door after pressing START/PAUSE depending
on the machine conditions. Do not try to force open
the door when it is locked. After the door unlocks,
open gently. Add items, close the door and press
START/PAUSE to restart.
Maximum Loading Sizes*
SPEED WASH
WORKWEAR
LINENS
MIXED LOAD
4 Pillowcases
2 Hand Towels
DELICATES**
7 Bras
(2–4 GARMENTS)
4 Jeans
2 Bath Sheets
2 Casual Wear
Work Shirts
5 Workwear Shirts 10 Bath Towels/
7 Panties
12 Washcloths
1 Pair Casual Wear
Work Pants
5 Workwear Pants
2 Flat Sheets/
2 Fitted Sheets
3 Slips
7 Hand Towels/
2 Terrycloth
Bath Mats
2 Camisoles
4 Nightgowns
OR
2 Bath Towels/
4 Washcloths
3 Soccer Uniforms
OR
OR
2 Flat Queen-Sized
Sheets
6 Shirts (Men’s
or Women’s)
2 Fitted
Queen-Sized
Sheets
4 Pair Pants
(Khakis
or Twills)
4 Pillowcases
5 T-Shirts
7 Pairs of Boxers
4 Pairs of Shorts
OR
6 T-Shirts
4 Pairs of
Sweatpants
4 Sweatshirts
2 Hoodies
7 Pairs of Socks
*Exceeding maximum recommended load sizes may affect cleaning performance and garment care.
**Using a nylon mesh bag for small items is recommended.
10
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Cleaning the washer.
GEAppliances.com
Care and Cleaning
Exterior: Immediately wipe off any spills. Wipe with damp cloth. Do not hit surface with sharp objects.
Moving and Storage: Ask the service technician to remove water from drain pump and hoses.
Do not store the washer where it will be exposed to the weather. When moving the washer,
the tub should be kept stationary by using the shipping bolts removed during installation.
See Installation Instructions in this book. If these parts are not available, they can be ordered
by visiting our Website at GEAppliances.com or by calling 800.GE.CARES. In Canada,
visit wwwgeappliances.ca or call 1.800.561.3344.
Long Vacations: Be sure the water supply is shut off at the faucets. Drain all water from the hoses if the
weather will be below freezing.
Cleaning the Interior of the
Washer
BasketClean may be interrupted by
pressing the START/PAUSE button in
between cycles. A power outage in the
house might also interrupt the cycle. When
the power supply is back, the BasketClean
cycle resumes where it had stopped. When
interrupted, be sure to run a complete
BasketClean cycle before using the
To clean the interior of the washer, select
the BasketClean feature on the control
panel. The cycle will use more water, in
addition to bleach, to refresh your washer.
NOTE: Read the instructions below
completely before starting the
BasketClean cycle.
1. Remove any garments or objects from
the washer and ensure the washer
basket is empty.
washer. If the POWER button is pressed
during BasketClean, the cycle will be lost.
IMPORTANT:
2. Open the washer door and pour one
cup or 250 ml of liquid bleach or other
washing machine cleaner into the
basket.
Run BasketClean with 1 Cup (250 ml) of
bleach once a month.
After the completion of a BasketClean
cycle, the interior of your washer may
have a bleach smell.
3. Close the door and select the
BasketClean cycle. Push the START
button.
It is recommended to run a light color
load after the BasketClean cycle.
4. When the BasketClean cycle is
working, you will see ESTIMATED TIME
REMAINING on the display. Do not
interrupt the cycle.
5. After the cycle is complete, leave the
door open slightly for better ventilation.
If for any reason the cycle needs to
be interrupted, the door will not open
immediately. Forcing open the door at this
stage may cause water to flood. The door
will open after the water is drained to a
level where it would not flood the floor.
11
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Cleaning the washer.
Cleaning the Pump Filter
Due to the nature of the front-load washer,
it is sometimes possible for small articles
to pass to the pump. The washer has a
filter to capture lost items so they are not
dumped to the drain. To retrieve lost items,
clean out the pump filter.
Pump
filter
1. Using a small flathead screwdriver,
open the access door.
2. Place a shallow pan or dish under
the pump access door and towels
on the floor in front of the washer to
protect the floor. It is normal to catch
about a cup of water when the filter
is removed.
3. Pull down the pour spout.
Pour
spout
4. Turn the pump filter counterclockwise
and remove the filter slowly, controlling
the flow of the draining water.
Pour
spout
5. Remove the filter and clean the debris
from the filter.
6. Replace the filter and turn clockwise.
Tighten securely.
7. Flip up the pour spout.
8. Close the access door by hooking the
bottom tabs first, then rotating the
access door shut.
Cleaning the Door Gasket
Open the washer door. Using both hands,
press down the door gasket. Remove any
foreign objects if found trapped inside
the gasket. Make sure there is nothing
blocking the holes behind the gasket.
When you are finished cleaning
the door gasket, remove your
hands and the gasket will return
to the operating position.
While holding down the door gasket,
inspect the interior gasket by pulling it
down with your fingers. Remove any
foreign objects if found trapped inside
this gasket. Make sure there is nothing
blocking the holes behind the gasket.
12
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Dispenser Drawer Area: Detergent and fabric softener may build up
in the dispenser drawer. Residue should be removed once or twice a month.
Remove the drawer by first pulling it out until it stops. Then reach back into
the left rear corner of the drawer cavity and press down firmly on the lock tab,
pulling out the drawer.
Lock tab is visible only after
drawer has been pulled out
Remove the inserts from the bleach and fabric softener compartments
and the detergent insert. Rinse the inserts and the drawer with hot water
to remove traces of accumulated laundry products.
To clean the drawer opening, use a small brush to clean the recess. Remove
all residue from the upper and lower parts of the recess.
Return inserts to the proper compartments. Replace the dispenser drawer.
13
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Installation
Instructions
Washer
If you have any questions, call 800.GE.CARES (800.432.2737) or visit our Website at: GEAppliances.com.
In Canada, visit www.geappliances or call 1.800.561.3344.
TOOLS REQUIRED FOR
WASHER INSTALLATION
BEFORE YOU BEGIN
Read these instructions completely and carefully.
1/4 nut driver
•
IMPORTANT –
Save these instructions
Observe all governing
3/8 socket with ratchet
for local inspector’s use.
3/8 open-end wrench
•
IMPORTANT –
codes and ordinances.
Adjustable wrench or 7/16 socket with ratchet
Adjustable wrench or 9/16 open-end wrench
Channel-lock adjustable pliers
Carpenter’s level
• Note to Installer – Be sure to leave these
instructions with the Consumer.
• Note to Consumer – Keep these instructions
for future reference.
• Skill level – Installation of this appliance requires
basic mechanical and electrical skills.
• Completion time – 1-3 hours
• Proper installation is the responsibility of the installer.
PARTS SUPPLIED
• Product failure due to improper installation is not
covered under the Warranty.
Cable Tie
FOR YOUR SAFETY:
WARNING
Water Hoses (2)
• This appliance must be properly grounded and
installed as described in these Installation Instructions.
Hose Guide
• Do not install or store the appliance in an area where
it will be exposed to water/weather. See the Location
of Your Washer section.
• NOTE: This appliance must be properly
grounded, and electrical service to the washer
must conform with local codes and ordinances
and the latest edition of the National Electrical
Code, ANSI/NFPA 70.
STACK BRACKET KIT
A stack bracket kit is available at additional cost.
It can be ordered in the United States by visiting
our website at GEAppliances.com or calling 800.
GE.CARES. Order kit #WE25X10018 or GEFLSTACK.
In Canada, please contact your nearest parts retailer.
14
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Installation Instructions
LOCATION OF YOUR WASHER
ROUGH-IN DIMENSIONS
Do Not Install the Washer:
1. In an area exposed to dripping water or outside
weather conditions. The ambient temperature should
never be below 60°F (15.6°C) for proper washer
operation.
FRONT
27” (68.58 cm)
2. In an area where it will come in contact with curtains
or drapes.
3. On carpet. The floor MUST be a hard surface with
a maximum slope of 1/2 per foot (1.27 cm per
30 cm). To make sure the washer does not vibrate
or move, you may have to reinforce the floor.
NOTE: If floor is in poor condition, use 3/4 impregnated
plywood sheet solidly attached to the existing floor
covering.
IMPORTANT:
Minimum Installation Clearances
• When installed in alcove: Sides, Rear,
Top = 0 (0 cm)
• When installed in closet: Sides, Rear,
Top = 0 (0 cm), Front = 1 (2.54 cm)
• Closet door ventilation openings required:
2 louvers each 60 square in. (387 cm ), located 3
(7.6 cm) from top and bottom of door
SIDE
2
34” (86.36 cm)
*NOTE:
With Washer Legs: 40.5” (102.5 cm)
(0.75” adjustability)
With Pedestal: 53.75” (136.6 cm)
(0.75” adjustability)
Stacked: 82.75” (209.8 cm)
15
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Installation Instructions
UNPACKING THE WASHER
ELECTRICAL REQUIREMENTS
Read these instructions completely
and carefully.
WARNING:
Recycle or destroy the carton
and plastic bags after the washer is unpacked. Make
materials inaccessible to children. Children might use
them for play. Cartons covered with rugs, bedspreads
or plastic sheets can become airtight chambers causing
suffocation.
WARNING:
TO REDUCE THE RISK OF
FIRE, ELECTRICAL SHOCK AND PERSONAL INJURY:
• DO NOT USE AN EXTENSION CORD OR AN ADAPTER
PLUG WITH THIS APPLIANCE.
1. Cut and remove the top and bottom packaging straps.
2. While it is in the carton, carefully lay the washer on its
side. DO NOT lay the washer on its front or back.
Washer must be electrically grounded in
accordance with local codes and ordinances, or in
the absence of local codes, in accordance with the
NATIONAL ELECTRICAL CODE, ANSI/NFPA NO. 70.
3. Turn down the bottom flaps―remove all base packaging,
including the cardboard, styrofoam base and styrofoam
tub support (inserted in center of base).
NOTE: If you are installing a pedestal, proceed to
the installation instructions that come with the pedestal.
CIRCUIT – Individual, properly polarized and grounded
15-amp branch circuit fused with 15-amp time-delay fuse
or circuit breaker.
4. Carefully return the washer to an upright position and
remove the carton.
5. Carefully move the washer to within 4 feet (122 cm)
POWER SUPPLY – 2-wire, with ground, 120-volt,
single-phase, 60-Hz, alternating current.
of the final location.
6. Remove the following from the back side of the washer:
4 bolts
OUTLET RECEPTACLE – Properly
grounded 3-prong receptacle to be
located so the power supply cord
is accessible when the washer is
in an installed position.
4 plastic spacers (including rubber grommets)
4 power cord retainers
GROUNDING REQUIREMENTS
WARNING:
Improper connection of the
equipment grounding conductor can result in a risk
of electrical shock. Check with a licensed electrician
if you are in doubt as to whether the appliance is
properly grounded.
1. The washer MUST be grounded. In the event of
malfunction or breakdown, grounding will reduce
the risk of electrical shock by providing a path of least
resistance for electrical current.
2. Since your washer is equipped with a power supply
cord having an equipment-grounding conductor and
a grounding plug, the plug MUST be plugged into an
appropriate, copper-wired receptacle that is properly
installed and grounded in accordance with all local
codes and ordinances or in the absence of local codes,
with the National Electrical Codes, ANSI/NFPA 70 (latest
edition). If in doubt, call a licensed electrician. DO NOT
cut off or alter the grounding prong on the power
supply cord. In situations where a two-slot receptacle is
present, it is the owner’s responsibility to have a licensed
electrician replace it with a properly grounded
NOTE: Failure to remove the shipping braces can cause
the washer to become severely unbalanced.
Save all bolts for future use.
NOTE: If you must transport the washer at a later date,
you must reinstall the shipping support hardware to prevent
shipping damage. Keep the hardware in the plastic bag
provided.
In case you misplace your shipping bolts, replacements
are available at additional cost. They can be ordered in the
United States by visiting our website at GEAppliances.com
or calling 800.GE.CARES. Order kit #WH49X10039.
three-prong grounding-type receptacle.
In Canada, please contact your nearest parts retailer.
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Installation Instructions
INSTALLING THE WASHER
WATER SUPPLY REQUIREMENTS
1. Run some water from the hot and cold faucets to flush
the water lines and remove particles that might clog up
the water valve screens.
Hot and cold water faucets MUST be installed within
42 inches (107 cm) of your washer’s water inlet. The faucets
MUST be 3/4 (1.9 cm) garden hose-type so inlet hoses
can be connected. Water pressure MUST be between 10
and 120 pounds per square inch. Your water department
can advise you of your water pressure. The hot water
temperature should be set to deliver water at 120° to 140°F
(48°–60°C) to provide proper Automatic Temperature Control
(ATC) performance.
2. Remove the inlet hoses from the plastic bag.
3. (90° elbow end) Carefully
connect the inlet hose
marked HOT to the outside
“H” outlet of the water valve.
Tighten by hand, then tighten
another 2/3 turn with pliers.
Carefully connect the other
inlet hose to the inside “C”
NOTE: A water softener is recommended to reduce buildup
of scale inside the steam generator if the home water supply
is very hard.
outlet of the water valve.
Tighten by hand; then tighten
another 2/3 turn with pliers. Do not crossthread
or over-tighten these connections.
DRAIN REQUIREMENTS
1. Drain capable of eliminating 17 gals (64.3 L)
4. Connect the inlet hose ends to the HOT and COLD water
faucets tightly by hand, then tighten another 2/3 turn
with pliers. Turn the water on and check for leaks.
per minute.
2. A standpipe diameter of 1–1/4 (3.18 cm) minimum.
3. The standpipe height above the floor should be:
Minimum height: 24 (61 cm)
Maximum height: 96 (244 cm)
BACK
96 in.
(244 cm)
Max.
5. Carefully move the washer to its final location. Gently
rock the washer into position. It is important not to
damage the rubber leveling legs when moving your
washer to its final location. Damaged legs can increase
washer vibration. It may be helpful to spray window
cleaner on the floor to help move your washer into its
final position.
24 in.
(61 cm)
Min.
NOTE: The drain hose attached to the washer can reach
a 58 (147 cm) high standpipe. For a higher standpipe,
contact an authorized parts distributor.
NOTE: To reduce vibration, ensure that all four rubber
leveling legs are firmly touching the floor. Push and pull
on the back right and then back left of your washer.
NOTE: Do not use the dispenser drawer or door to lift
the washer.
NOTE: If you are installing into a drain pan, you can use
a 24-inch long 2x4 to lever the washer into place.
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Installation Instructions
(cont.)
INSTALLING THE WASHER
8. Plug the power cord into a grounded outlet.
6. With the washer in its final position, place a level on
top of the washer (if the washer is installed under
a counter, the washer should not be able to rock).
Adjust the front leveling legs up or down to ensure the
washer is resting solid. Turn the lock nuts on each leg
up towards the base of the washer and snug with a
wrench.
NOTE: Check to be sure the power is off at the circuit
breaker/fuse box before plugging the power cord
into an outlet.
9. Turn on the power at the circuit breaker/fuse box.
10. Read the rest of this Owner’s Manual. It contains
valuable and helpful information that will save you
time and money.
NOTE: Keep the leg extension at a minimum to prevent
excessive vibration. The farther out the legs are extended,
the more the washer will vibrate.
11. Before starting the washer, check to make sure:
Main power is turned on.
The washer is plugged in.
The water faucets are turned on.
If the floor is not level or is damaged, you may have
to extend the rear leveling legs.
The unit is level and all four leveling legs are firmly
on the floor.
The shipping support hardware is removed
and saved.
The drain hose is properly tied up.
There are no leaks at the faucet, drain line
or washer.
7. Attach the U-shaped hose guide to the end of
the drain hose. Place the hose in a laundry tub or
standpipe and secure it with the cable tie provided in
the enclosure package.
12. Run the washer through a complete cycle.
Check for water leaks and proper operation.
13. If your washer does not operate, please review
the Before You Call For Service section before
calling for service.
NOTE: Placing the drain hose too far down the drain pipe
can cause a siphoning action. No more than 7 inches of hose
should be in the drain pipe. There must be an air gap around
the drain hose. A snug fit can cause a siphoning action.
14. Place these instructions in a location near the washer
for future reference.
REPLACEMENT PARTS
If replacement parts are needed for your washer, they
can be ordered in the United States by visiting our
Website at GEAppliances.com or by calling
800.GE.CARES.
In Canada, please contact your nearest parts retailer.
Cable Tie
Cable Tie
Cable Tie
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Installation Instructions
ADAPTIVE VIBRATION CONTROL
3. Rotate the cycle knob and select PE1 or PE2 for
pedestal. Press the START button to make the
selection PE1 is YES and PE2 is NO.
Your GE washer is equipped with Adaptiive Vibration Control
Technology. Using information about the floor, this system
can reduce vibration and improve spin performance in
some installations by adapting the spin cycle. The DEFAULT
configuration is specially designed to provide optimal
performance across the widest range of floor types. Follow
the procedure below to enable more specific adaptive
settings. Your washer can be returned quickly and easily
to the DEFAULT configuration at any time using the same
procedure.
Floor Type Selection
1. With the unit powered off, press and hold EXTRA RINSE
and SPIN buttons simultaneously for 3 seconds.
Cycle Knob
Power
Extra Rinse and Spin
2. Rotate the cycle knob and select FL1, FL2, FL3, or FL4.
Press the START button to make the selection. See the
table below for suggested installations.
FL1
FL2
FL3
FL4
Default**
Concrete Floor
Strong Wood Floor
Normal Wood Floor
**The default setting is acceptable for most installations.
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Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the
following pages first and you may not need to call for
service.
Problem
Possible Cause
What To Do
Not draining
Not spinning
Not agitating
Load is out of balance
• Redistribute clothes and run drain & spin or rinse & spin.
• Increase load size if washing small load containing heavy and light
items.
Pump clogged
• See page 12 on how to clean the Pump Filter.
Drain hose is kinked or
improperly connected
• Straighten drain hose and make sure washer is not sitting on it.
Household drain may be
clogged
• Check household plumbing. You may need to call a plumber.
Drain hose siphoning; drain • Ensure there is an air gap between hose and drain.
hose pushed too far down
the drain
Leaking water
Door gasket is damaged
Door gasket not damaged
• Check to see if gasket is seated and not torn. Objects
left in pockets may cause damage to the washer (nails,
screws, pens, pencils)
• Water may drip from the door when the door is opened.
This is a normal operation.
• Carefully wipe off rubber door seal. Sometimes dirt or
clothing is left in this seal and can cause a small leak
Check back left of washer
for water
• If this area is wet, you have oversudsing condition.
Use less detergent.
Fill hoses or drain hose is
improperly connected
• Make sure hose connections are tight at washer and faucets and
make sure end of drain hose is correctly inserted in and secured to
drain facility.
Household drain may be
clogged
• Check household plumbing. You may need to call a plumber.
Dispenser clogged
• Powder soap may cause clogs inside the dispenser and cause
water to leak out the front of the dispenser. Remove drawer and
clean both drawer and inside of dispenser box.
Please refer to Cleaning the Washer section.
Incorrect use of detergent
Dispenser box crack
• Use HE and correct amount of detergent.
• If new installation, check for crack on inside of dispenser box.
Clothes too wet
Load is out of balance
• Redistribute clothes and run drain & spin or rinse & spin.
• Increase load size if washing small load containing heavy
and light items.
• The machine will slow the spin speed down to 410 rpm if
it has a hard time balancing the load. This speed is normal.
Pump clogged
Overloading
• See page 12 on how to clean the Pump Filter.
• The dry weight of the load should be less then 16 lb.
• Straighten drain hose and make sure washer is not sitting on it.
Drain hose is kinked or
improperly connected
Household drain may be
clogged
• Check household plumbing. You may need to call a plumber.
Drain hose siphoning; drain • Ensure there is an air gap between hose and drain.
hose pushed too far down
the drain
20
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Before you call for service…
GEAppliances.com
Problem
Possible Cause
What To Do
Incomplete cycle Automatic load redistribution
or timer not
advancing
• Timer adds 3 minutes to cycle for each rebalance. 11 or 15
rebalances may be done. This is normal operation.
Do nothing; the machine will finish the wash cycle.
Pump clogged
• See page 12 on how to clean the Pump Filter.
Drain hose is kinked or
improperly connected
• Straighten drain hose and make sure washer is not sitting on
it.
Household drain may be
clogged
• Check household plumbing. You may need to call a plumber.
• Ensure there is an air gap between hose and drain.
Drain hose siphoning; drain
hose pushed too far down the
drain
Loud or unusual Cabinet moving
noise; vibration
• Washer is designed to move 1/4” to reduce forces transmitted
to the floor. This movement is normal.
or shaking
All rubber leveling legs are not • Push and pull on the back right and then back left of your
firmly touching the floor
washer to check if it is level. If the washer is uneven, adjust the
rubber leveling legs so they are all firmly touching the floor and
locked in place. Your installer should correct this problem.
Unbalanced load
• Open door and manually redistribute load. To check machine,
run rinse and spin with no load. If normal, unbalance was
caused by load.
Pump clogged
• See page 12 on how to clean the Pump Filter.
• Make sure cord is plugged securely into a working outlet.
• Turn both hot and cold faucets fully on.
No power/
Washer is unplugged
Water supply is turned off
washer not
working or dead
Circuit breaker/fuse is tripped/ • Check house circuit breakers/fuses. Replace fuses or reset
blown
breaker. Washer should have separate outlet.
Automatic self system checks
• First time the washer is plugged in, automatic checks occur. It
may take up to 20 seconds before you can use your washer. This
is normal operation.
Snags, holes,
tears, rips or
excessive wear
Overloaded
• Do not exceed maximum recommended load sizes. See
recommended maximum load sizes on page 10.
Pens, pencils, nails, screws or
other objects left in pockets
• Remove loose items from pockets.
Pins, snaps, hooks, sharp
buttons, belt buckles, zippers
and sharp objects left in
pockets
• Fasten snaps, hooks, buttons and zippers.
Control time
wrong or
changes
This is normal
• During spin the washer may need to rebalance the load
sometimes to reduce vibrations. When this happens, the
estimated time is increased causing time left to increase or
jump.
Not enough
water
This is normal
Pump clogged
• Horizontal washers do not require the tub to fill with water like
top-load washers.
Washer pauses
or has to be
restarted, or
washer door is
locked and will
not open
• See page 12 on how to clean the Pump Filter.
Door unlocks or
press START and
machine doesn’t
operate
This is normal
• Front-load washers start up differently than top-load
washers, and it takes 30 seconds to check the system. The door
will lock and unlock.
Incorrect operation
• Simply open and close the door firmly; then press START.
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Before you call for service…
Problem
Possible Cause
What To Do
Water does not
enter washer or
enters slowly
Automatic self system checks
• After START is pressed, the washer does several system
checks. Water will flow 60 seconds after START is pressed.
Water supply is turned off
• Turn on both hot and cold faucets fully.
Water valve screens are
stopped up
• Turn off the water source and remove the water connection
hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect the
hoses and turn the water back on.
Wrinkling
Improper sorting
Overloading
• Avoid mixing heavy items (like work clothes) with
light items (like blouses).
• Load your washer so clothes have enough room
to move freely.
Incorrect wash cycle
• Match cycle selection to the type of fabric you are
washing (especially for easy care loads).
Repeated washing in water
that is too hot
• Wash in warm or cold water.
Grayed or
yellowed clothes
Not enough detergent
• Use correct amount of detergent.
• Use HE detergent.
Not using HE (high efficiency)
detergent
Hard water
• Use hottest water safe for fabric.
• Use a water conditioner like Calgon brand or install
a water softener.
• Make sure water heater is delivering water at
120°–140°F (48°–60°C).
Water is not hot enough
Detergent is not dissolving
Dye transfer
• Try a liquid detergent.
• Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Colored spots
Incorrect use of fabric softener • Check fabric softener package for instructions and follow
directions for using dispenser.
Dye transfer
• Sort whites or lightly colored items from dark colors.
• Promptly remove wash load from washer.
Water
temperature is
incorrect
Water supply is improperly
connected
• Make sure hoses are connected to correct faucets.
House water heater is not set
properly
• Make sure house water heater is delivering water at 120°–
140°F (48°–60°C).
Slight variation
in metallic color
This is normal
• Due to the metallic properties of paint used for this unique
product, slight variations of color may occur due to viewing
angles and lighting conditions.
Bad odor inside
your Washer
Washer unused for a long time, • Run a BasketClean cycle.
not using recommended quality • In case of strong odor, you may need to run the BasketClean
of HE detergent or used too
much detergent
cycle more than once.
• Use only the amount of detergent recommended on the
detergent container.
• Use only HE (high efficiency) detergent.
• Always remove wet items from the washer promptly after
machine stops running.
• Leave the door slightly open for the water to air dry. Close
supervision is necessary if this appliance is used by or near
children. Do not allow children to play on, with or inside this or
any other appliance.
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GEAppliances.com
Problem
Possible Cause
What To Do
Detergent leak
Incorrect placement of
detergent insert
• Make sure detergent insert is properly located and fully seated.
Never put detergent above max line.
This is normal
• It is normal operation to see detergent leak on door gasket
about 20 seconds after filling the dispenser.
Improper
dispensing of
softener or
bleach
Dispenser clogged
• Monthly clean the dispenser drawer to remove buildup of
chemicals.
Softener or bleach is filled
above the max line
• Make sure to have the correct amount of softener or bleach.
Softener or bleach cap issue
• Make sure softener and bleach cap for dispenser are seated
or they will not work.
23
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GE Washer Warranty.
All warranty service provided by our Factory Service Centers,
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
or an authorized Customer CareÆ technician. To schedule service,
visit us on-line at GEAppliances.com, or call 800.GE.CARES
(800.432.2737). Please have serial number and model number
available when calling for service.
For The Period Of: We Will Replace:
One Year
From the date of the
original purchase
Any part of the washer which fails due to a defect in materials or workmanship. During this
limited one-year warranty, GE will also provide, free of charge, all labor and related service
costs to replace the defective part.
What Is Not Covered (in the United States):
Service trips to your home to teach you how to use
the product.
Replacement of house fuses or resetting of circuit
breakers.
Improper installation, delivery or maintenance.
Damage to the product caused by accident, fire, floods
or acts of God.
Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
Incidental or consequential damage caused by possible
defects with this appliance.
Damage after delivery.
Product not accessible to provide required service.
EXCLUSION OF IMPLIED WARRANTIES―Your sole and exclusive remedy is product repair as provided in this Limited
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular
purpose, are limited to one year or the shortest period allowed by law.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use
within the USA. If the product is located in an area where service by a GE Authorized Servicer is not available, you may
be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location for
service. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you
specific legal rights, and you may also have other rights which vary from state to state. To know what your legal
rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
24
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GE Washer Warranty. (For customers in Canada)
All warranty service provided by our Factory Service Centres
or an authorized technician. For service, call 1.800.561.3344.
Please have serial number and model number available when
calling for service.
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
For The Period Of: We Will Replace:
One Year
From the date of the
original purchase
Any part of the washer which fails due to a defect in materials or workmanship. During this
limited one-year warranty, Mabe will also provide, free of charge, all labour and related
service costs to replace the defective part.
What Is Not Covered (in Canada):
■ Service trips to your home to teach you how to use
the product.
■ Replacement of house fuses or resetting of circuit
breakers.
■ Improper installation, delivery or maintenance.
■ Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
■ Damage to the product caused by accident, fire, floods
or acts of God.
■ Incidental or consequential damage caused by possible
defects with this appliance.
■ Product not accessible to provide required service.
■ Damage after delivery.
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular
purpose, are limited to one year or the shortest period allowed by law.
This warranty is extended to the original purchaser and any succeeding owner for products purchased in
Canada for home use within Canada. In-home warranty service will be provided in areas where it is available
and deemed reasonable by Mabe to provide.
Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so
the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also
have other rights which vary from province to province. To know what your legal rights are in your province,
consult your local or provincial consumer affairs office.
Warrantor: Mabe Canada Inc.,
Burlington, Ontario
25
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Consumer Support.
GE Appliances Website
In the U.S.: GEAppliances.com
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day
of the year! For greater convenience and faster service, you can now download Owner’s Manuals, order parts or even
schedule service on-line. In Canada: www.GEAppliances.ca
Schedule Service
In the U.S.: GEAppliances.com
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at your
convenience any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours.
In Canada, call 1.800.561.3344
Real Life Design Studio
In the U.S.: GEAppliances.com
GE supports the Universal Design concept—products, services and environments that can be used by people of all
ages, sizes and capabilities. We recognize the need to design for a wide range of physical and mental abilities and
impairments. For details of GE’s Universal Design applications, including kitchen design ideas for people with disabilities,
check out our Website today. For the hearing impaired, please call 800.TDD.GEAC (800.833.4322).
In Canada, contact: Manager, Consumer Relations, Mabe Canada Inc.
Suite 310, 1 Factory Lane
Moncton, N.B. E1C 9M3
Extended Warranties
In the U.S.: GEAppliances.com
Purchase a GE extended warranty and learn about special discounts that are available while your warranty is still
in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. GE Consumer Home
Services will still be there after your warranty expires. In Canada, contact your local extended warranty provider.
Parts and Accessories
In the U.S.: GEAppliances.com
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA,
MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at 800.626.2002
during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause
unsafe operation.
Customers in Canada should consult the yellow pages for the nearest Mabe service center, or call 1.800.661.1616.
Contact Us
In the U.S.: GEAppliances.com
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details including your
phone number, or write to:
General Manager, Customer Relations
GE Appliances, Appliance Park
Louisville, KY 40225
In Canada: www.GEAppliances.ca, or write to:
Director, Consumer Relations, Mabe Canada Inc.
Suite 310, 1 Factory Lane
Moncton, N.B. E1C 9M3
Register Your Appliance
In the U.S.: GEAppliances.com
Register your new appliance on-line—at your convenience! Timely product registration will allow for enhanced
communication and prompt service under the terms of your warranty, should the need arise. You may also
mail in the pre-printed registration card included in the packing material. In Canada: www.GEAppliances.ca
Printed in China
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