Owner’s Manual
EDW4000 Series
GHDA960 Series
GHDA980 Series
GSD6100 Series
GSD6200 Series
GSD6300 Series
GSD6500 Series
GSD6600 Series
GSD6700 Series
GSD6800 Series
GSD6900 Series
SSD4900 Series
Safety Instructions . . . . . . . 2, 3
Consumer Support
Consumer Support . . .Back Cover
Product Registration . . . . .13, 14
Warranty . . . . . . . . . . . . . . . . . 15
Operating Instructions
Care and Cleaning . . . . . . . . . 10
Control Panel and Settings . . 4–6
Loading Place Settings . . . . . . . 9
Loading the Racks . . . . . . . . . . 8
Optional Accessories . . . . . . . . .9
Using the Dishwasher . . . . . .6, 7
Troubleshooting Tips . . . 11, 12
Write the model and serial
numbers here:
Model # __________________
Serial # __________________
You can find them on the tub wall
just inside the door.
165D4700P305 49-5981 11-04 JR
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WARNING! RISK OF CHILD ENTRAPMENT
PROPER DISPOSAL OF THE DISHWASHER
Junked or abandoned dishwashers are
dangerous…even if they will sit for “just a
few days.” If you are getting rid of your old
dishwasher, please follow the instructions
below to help prevent accidents.
Before You Throw Away Your Old Dishwasher:
ITake off the door of the washing
compartment or remove the door latch
keeper (as shown).
Door latch keeper
WHEN USING YOUR DISHWASHER
ILoad sharp knives with the handles up to
reduce the risk of cut-type injuries.
CAUTION:
Contents washed in
Anti-Bacteria cycle may be hot to the touch.
Use care before unloading.
IDo not wash plastic items unless marked
dishwasher safe or the equivalent. For
plastic items not so marked, check the
manufacturer’s recommendations.
IUse only powder, tabs, liquid detergents
or rinse agents recommended for use in a
dishwasher and keep them out of the reach
®
®
INon-Dishware Items: Do not wash items such
as electronic air cleaner filters, furnace filters
and paint brushes in your dishwasher.
Damage to dishwasher and discoloration
or staining of dishwasher may result.
of children. Cascade , Cascade Complete
®
and Electrasol Automatic Dishwashing
®
Detergents, and Jet-Dry and Cascade Rinse
®
Aid rinse agents have been approved for use
in all GE dishwashers.
IDo not touch the heating element during
or immediately after use.
IUsing a detergent that is not specifically
designed for dishwashers will cause the
dishwasher to fill with suds.
IDo not operate your dishwasher unless all
enclosure panels are properly in place.
IClose supervision is necessary if this
appliance is used by or near children.
ILoad light, plastic items so they will not
become dislodged and drop to the bottom
of the dishwasher—they might come into
contact with the heating element and be
damaged.
ILocate sharp items so that they are not likely
to damage the door seal.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
3
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About the dishwasher control panel.
You can locate your model number on the tub wall just inside the door. Throughout this manual, features and appearance
may vary from your model.
1
5
4
2
3
Control Settings
Status Indicator Lights
1
The Status display tells you what’s happening while the dishwasher is in operation and may
flash, indicating a malfunction (see page 6). The lights will come ON indicating the sequence
of operation the dishwasher is in.
™
SENSING Displayed while the ExtraClean Sensor is measuring the amount of soil and temperature of water.
(on some models) The dishwasher will adjust the selected cycle to achieve optimal performance.
WASHING Displayed during prewash and main wash periods.
(on some models)
RINSING Displayed during rinse periods.
(on some models)
DRYING Displayed during HEATED DRY.
(on some models)
SANITIZED Displayed when cycle has met sanitization conditions. Light remains ON until door is opened.
CLEAN Displayed when a wash cycle is complete. The light will remain ON until door is opened.
™
ExtraClean Sensor Selections
2
™
The light above the selected pad will be ON to indicate which ExtraClean Sensor Selection has been
selected.
ANTI-BACTERIA Heavy 9.1 gal., 91 min.
or SANI WASH Medium 7.8 gal., 89 min.
Light 6.5 gal., 87 min.
This cycle raises the water temperature in the final rinse to sanitize your dishware. The cycle
length will vary depending on the temperature of your inlet water.
NOTE: The Anti-Bacteria cycle is monitored for sanitization requirements. If the cycle is
interrupted during or after the main wash portion or if the incoming water temperature is so
low that adequate water heating cannot be achieved, the sanitizing conditions may not be met.
In these cases, the sanitized light will not illuminate at the end of the cycle.
NOTE: NSF certified residential dishwashers are not intended for licensed food establishments.
POTS Heavy 10.4 gal., 102 min.
& PANS Medium 9.1 gal., 76 min.
Light 7.8 gal., 72 min.
This cycle is meant for heavily soiled dishes or cookware with dried-on or baked-on soils.
This cycle may not remove burned-on foods. Everyday dishes are safe to be used in this cycle.
NORMAL WASH Heavy 9.1 gal., 77 min.
Medium 6.5 gal., 62 min.
Light 5.2 gal., 49 min.
This cycle is for medium/heavily soiled dishes and glassware.
4
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SPEED CYCLE
or
SPEED WASH
(on some models)
Heavy 7.8 gal., 37 min.
Medium 6.5 gal., 33 min.
Light 5.2 gal., 29 min.
This cycle is for everyday dishes and glassware.
CHINA CRYSTAL Heavy 9.1 gal., 52 min.
(on some models) Medium 7.8 gal., 45 min.
Light 6.5 gal., 38 min.
This cycle is for lightly soiled china and crystal.
RINSE ONLY Heavy 2.6 gal., 7 min.
Light 1.3 gal., 4 min.
For rinsing partial loads that will be washed later. Do not use detergent with this cycle.
™
NOTE: This dishwasher is equipped with an ExtraClean Sensor with automatic temperature
control; therefore cycle length and time may vary depending on soil and temperature conditions.
NOTE: Only the Anti-Bacteria cycle has been designed to meet the requirements of Section 6,
NSF 184 for soil removal and sanitization efficacy.
Extras
3
The light above the selected pad will be ON to indicate which EXTRA has been selected.
EXTRA For use with heavily soiled and/or dried-on, baked-on soils. This option MUST be selected
SCRUB PRIOR to starting the cycle. This option adds 16 minutes to the cycle time.
(on some models) NOTE: Cannot be selected with RINSE ONLY cycle.
HEATED DRY Shuts off the drying heat option. Dishes air dry naturally and energy is saved. For faster air dry,
Light OFF you can prop the door open after the CLEAN light illuminates.
HEATED DRY Turns the heater on for fast drying. This will extend the time to your wash cycle by 8 minutes
Light ON for the SPEED CYCLE and 30 minutes for all other cycles. NOTE: Cannot be selected with
RINSE ONLY cycle.
LOCK You can lock the controls to prevent any selections from being made. Or you can lock the
controls after you have started a cycle.
Children cannot accidentally start dishwasher by touching pads with this option
selected.
To unlock the dishwasher controls, press and hold the HEATED DRY pad for 3 seconds.
To lock the dishwasher, press and hold the HEATED DRY pad for 3 seconds. The light above
the LOCK pad will turn off.
EXTRA When selected, the cycle will run longer with heating elements on to improve both wash and
HOT WASH dry performance. NOTE: Cannot be selected with RINSE ONLY cycle.
DELAY HOURS You can delay the start of a wash cycle for up to 8 hours. Press the DELAY HOURS pad to
choose the number of hours you want to delay the start of the cycle, then press START/RESET.
The machine will count down and start automatically at the correct time. Pressing START/RESET
a second time will cancel the DELAY START selection. NOTE: If you forget to fully close the
door, a reminder signal will beep until you do so.
RESET To change a cycle after washing starts, touch the START/RESET pad to cancel the cycle.
The START/RESET light will flash while the water is pumped out if needed. This takes
approximately 90 seconds. When the light stops flashing, the dishwasher can be reprogrammed
and restarted.
5
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About the dishwasher control panel.
If you don’t want to change any of the settings, simply
Start
4
touch the START/RESET pad to begin the cycle.
Close the dishwasher door and select the
If the door is closed the indicator lights will turn
off if the START/RESET pad is not selected within
two minutes. To activate the display, open and
close the door or press any pad.
cycle and desired enhancements. Touch the
START/RESET pad to begin the cycle. Water fill
begins, and approximately 60 seconds later the
wash action begins.
Also, if a power failure occurs, NORMAL and HEATED
DRY will automatically be programmed. Make any
new selections and touch the START/RESET pad to
begin the cycle.
NOTE: The dishwasher remembers your last cycle so
you don’t have to reprogram each time. When the
dishwasher door is fully closed, the control panel
lights will display the last settings you selected.
Clean
5
The CLEAN light is illuminated when a wash cycle
is complete. The light will stay ON until the door
is opened.
Flashing display lights.
Status Indicator Lights
What It Means
START/RESET
Cycle has been interrupted by pressing the START/RESET pad. Light will quit
flashing after the dishwasher automatically drains out the water.
Using the dishwasher.
Check the Water Temperature
The entering water should be at least 120°F and not
faucet nearest the dishwasher, place the thermometer
in a glass and let the water run continuously into the
glass until the temperature stops rising.
more than 150°F, for effective cleaning and to prevent
dish damage. Check the water temperature with a
candy or meat thermometer. Turn on the hot water
®
®
Use Jet-Dry or Cascade Rinse Aid Rinse Agent
®
®
Jet-Dry or Cascade Rinse Aid rinse agent removes spots and prevents new film buildup on your
dishes, glasses, flatware, cookware and plastic.
Filling the Dispenser
The rinse agent dispenser holds 3.5 oz. of rinse agent. Under normal
conditions, this will last approximately one month. Try to keep it full,
but do not overfill.
Make sure the dishwasher door is fully open.
1
Turn the dispenser knob to the left and lift it out.
2
Add rinse agent until the indicator window looks full.
Clean up any spilled rinse agent with a damp cloth.
Replace the dispenser knob.
Indicator
window
3
4
5
Dispenser cap
Rinse Aid Setting
The amount of rinse agent released into the final wash can be
adjusted. The factory setting is at the midpoint. If there are rings
of calcium (hard water) spots on dishes, try a higher setting.
Rinse
To adjust the setting
Remove the dispenser knob, then turn the adjuster counterclockwise
to increase the amount of rinse agent.
agent
adjuster
6
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Using the dishwasher.
Dish Preparation Prior to Loading
ꢀNo pre-rinsing of normal food soil is
ꢀRemove leafy vegetables, meat trimmings,
required.
and excessive amounts of grease or oil.
ꢀScrape off hard soils, including bones,
toothpicks, skins and seeds.
ꢀRemove acidic food soils that can discolor
stainless steel.
ꢀRemove large quantities of any remaining
food.
Using the Dishwasher Door
The door must be closed to select a
If the door is opened during a cycle and
left open, the dishwasher will beep once
every minute until the door is closed.
1
2
LOAD SELECTION or an ENHANCEMENT.
Proper Use of Detergent
Use only detergent specifically made for use in
Medium
Soft
Medium
Hard
Extremely
Hard
®
®
dishwashers. Cascade , Cascade Complete and
Soft
®
Electrasol Automatic Dishwashing Detergents
have been approved for use in all GE dishwashers.
Keep your detergent fresh and dry. Don’t put
powder detergent into the dispenser until you’re
ready to wash dishes.
PRE
MAIN WASH
All wash cycles except RINSE ONLY require
detergent. The amount of detergent to use
depends on whether your water is hard or soft.
WASH
Protect your dishes and dishwasher by
Filling the Dispenser
contacting your water department and asking
how hard your water is. Twelve or more grains
is extremely hard water. A water softener is
recommended. Without it, lime can build up
in the water valve, which could stick while
open and cause flooding. Too much detergent
with soft water can cause a permanent
If the dispenser cover is closed, open the
cover by depressing the cover latch.
1
Add detergent to the Main Wash section,
as per guidelines.
2
3
4
Fill the Pre-Wash section if water is
extremely hard.
cloudiness of glassware, called etching.
Close the dispenser cover.
The detergent cup up has indicator lines to
help you. Use the right amount of detergent.
As a guide:
It is normal for the cover to open partially
when dispensing detergent.
For soft water (water hardness <4 grains per
gallon [GPG]), fill cup to first line.
Cover
Main wash section
For medium soft water (4–8 GPG), fill to second line.
For medium hard water (8–12 GPG), fill cup.
For extremely hard water (>12 GPG), fill both cups.
Cover latch
Pre-wash
section
Forget to Add a Dish?
A forgotten dish can be added any time before
the main wash.
Add forgotten dishes.
Close the door.
3
4
Squeeze the door latch to release the door.
1
Do not open the door until the water spray
action stops. Steam may rise out of the
2
7
dishwasher.
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Loading the dishwasher racks.
For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware
baskets may vary from your model.
Upper Rack
The upper rack is good for all kinds of
odd-shaped utensils. Saucepans, mixing
bowls and other items should be placed
face down. Fold-down tines (on some
models) provide flexibility for extra-large
and hard-to-fit items.
Although the upper rack is for glasses, cups
and saucers, pots and pans can be placed
in this rack for effective cleaning. Cups and
glasses fit best along the sides. This is also
a secure place for dishwasher-safe plastics.
The upper rack is adjustable (on some
models) to add flexibility in loading your
dishwasher. To lower, push tabs in and
lower rack. To raise, just pull up on rack
until it snaps.
Secure larger dishwasher-safe plastics over 2 tines
when possible.
Make sure small plastic items are secure so they
can’t fall onto the heater.
Tab
The utility shelf (on some models) may be
placed in the up or down position to add
flexibility. A wine glass holder (on some
models) secures wine glasses for best
washability. Because wine glasses come
in various sizes, after loading, slowly push
in the rack to make sure they will clear
the top of the dishwasher.
Be sure that items do not protrude through the
bottom of the rack and block rotation of the
middle spray arm. This could result in poor
wash performance for items in the upper rack.
Check to make sure that no items will block rotation
of the wash arms.
Lower Rack
Also, be careful not to let a portion of
an item such as a pot or dish handle
extend through the bottom rack. This
could block the wash arm and cause poor
washing results.
The lower rack is best used for plates,
saucers and cookware. Large items such
as broiler pans and baking racks should
go along the left-hand side. Load platters,
pots and bowls along the sides, in corners
or in the back. The soiled side of items
should face the center of the rack. If
necessary, oversized glasses and mugs can
be placed in the lower rack to maximize
loading flexibility.
Fold-down tines (on some models) provide
flexibility for extra-large and hard-to-fit
items. The tines may be left in the up
position or folded down to customize the
lower rack.
One-piece basket (on some models)
Three-piece basket (on some models)
Silverware Basket
A variety of options is available regarding
the three-piece silverware basket (on some
models) in your dishwasher. The complete
basket is designed to fit on the right side
of the lower rack. Additionally, each end
of the basket is removable to add loading
flexibility to accommodate flatware and
lower rack capacity needs.
To load flatware, simply push the adjustable
handle to either side (on some models).
Put flatware in the removable basket with
fork and knife handles up to protect your
hands. Place spoons in the basket with
handles down. Mix knives, forks and spoons
so they don’t nest together. Distribute
evenly. Small plastic items, such as
measuring spoons and lids from small
containers should go in the bottom of the
silverware basket with the silverware on top.
The lids of both end and middle baskets
(on some models) can be closed to contain
small items. Long items can be placed on
the utility shelf in the upper rack.
Don’t let any
item extend
through bottom.
The one-piece silverware basket (on some
models) can be placed in the front, right
side or back of the lower rack.
To remove end baskets, grasp the basket
at opposite corners and slide apart.
8
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Loading place settings…
Follow these guidelines for loading 10 place settings. Features and appearance of racks and silverware baskets
may vary from your model.
Upper Rack—10 place settings
Lower Rack—10 place settings
Follow these guidelines for loading 12 place settings. Features and appearance of racks and silverware baskets
may vary from your model.
Upper Rack—12 place settings
Lower Rack—12 place settings
About optional accessories.
You can change the appearance of your
dishwasher to match your kitchen cabinets by
ordering one of these optional accessories:
These accessories are available at extra cost
(VISA, MasterCard, or Discover cards accepted)
by calling 800.626.2002.
I 1/4” Wood Panel Trim Kit
Specify accessory number when ordering.
I 3/4” Trimless Wood Panel Kit
Descriptions of Optional Accessories
Wood panel trim kit—This accessory contains
trim and instructions for you to supply and install
a 1/4″ thick decorative wood door:
Trimless wood panel kit—This accessory contains
parts and instructions for you to supply and install
a 3/4″ thick decorative wood door:
I GPF625B (Black)
I GPF625W (White)
I GPF625C (Bisque)
I GPF675B (Black)
I GPF675W (White)
I GPF675C (Bisque)
I GPF825B (Black)
I GPF825W (White)
I GPF825C (Bisque)
I GPF875B (Black)
I GPF875W (White)
I GPF875C (Bisque)
9
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Caring for the dishwasher.
Cleaning the Door Panel
Before cleaning the front panel, make
sure you know what type of panel you
have. Refer to the last two letters of your
model number. You can locate your
model number on the left-hand tub wall
just inside the door. If your model
number ends with BB, WW or CC, then
you have a Painted Door panel. If your
model number ends with SS, then you
have a Stainless Steel Door panel. If your
model number ends with CS, then you
have a CleanSteel Door panel.
Stainless Steel Door Panel (model numbers
ending in SS)
The stainless steel panels can be cleaned
with Stainless Steel Magic or a similar
product using a clean, soft cloth. Do not
use appliance wax, polish, bleach or
products containing chlorine on Stainless
Steel doors.
You can order Stainless Steel Magic
#WX10X15 through GE Parts by calling
800.626.2002.
CleanSteel Door Panel (model numbers
ending in CS)
Follow the instructions below for cleaning
the door panel for your specific model.
Use a clean, soft, lightly dampened cloth,
then dry thoroughly. Do not use appliance
wax, polish or any chemical agent on
CleanSteel doors.
Painted Door Panel (model numbers ending in
BB–black, WW–white or CC–bisque)
Use a clean, soft, lightly dampened cloth,
then dry thoroughly. You may also use a
good appliance wax or polish.
Do not wipe the dishwasher with a soiled dish
cloth or wet towel. These may leave a residue.
Do not use scouring pads or powdered cleaners
because these products can scratch the finish.
Cleaning the Control Panel
To clean the control panel, use a lightly
dampened cloth. Then dry thoroughly.
Protect Against Freezing
If your dishwasher is left in an unheated
place during the winter, ask a service
technician to:
Drain water from the water inlet line
and water valve. (Use a pan to catch
the water.)
3
Cut off electrical power to the
dishwasher. Remove fuses or trip
circuit breaker.
Reconnect the water inlet line to the
water valve.
1
4
Turn off the water supply and
disconnect the water inlet line from
the water valve.
2
Two types of
air gaps
Does Your Dishwasher Have an Air Gap?
An air gap protects your dishwasher
against water backing up into it if a drain
clogs. The air gap is not a part of the
dishwasher. It is not covered by your
warranty. Not all plumbing codes require
air gaps, so you may not have one.
The air gap is easy to clean.
Turn off the dishwasher and lift off
the chrome cover.
1
Remove the plastic cap and clean
2
with a toothpick.
Check the air gap any time your
dishwasher isn’t draining well.
10
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Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit GEAppliances.com. You may not need to call for service.
Problem
Possible Causes
What To Do
Control panel lights go off
Time too long between
• Each pad must be touched within 30 seconds of the others.
To relight, touch any pad again, or unlock and relatch door.
when you’re setting controls touching of selected pads
Noise
Some of the sounds you’ll
hear are normal
• Detergent cup opening.
• The motor stopping during the drying period.
• Water draining out of the tub immediately after you
touch START/RESET pad.
Utensils are not secure in the
rack or something small has
dropped into the rack
• Make sure everything is secured in dishwasher.
Motor hums
• Dishwasher has not been used on a regular basis. If you
do not use your dishwasher often, set it to fill and pump
out once every week. This will help keep the seal moist.
Detergent left in
dispenser cups
Dishes are blocking the
detergent cups
• Reposition the dishes.
Water standing in
the bottom of the tub
This is normal
• A small amount of clean water around the outlet on the
tub bottom at the back of the tub keeps the water seal
lubricated.
Water won’t pump
out of the tub
Drain is clogged
• If you have an air gap, clean it.
• Check to see if your kitchen sink is draining well. If not,
you may need a plumber.
• If the dishwasher drains into a disposer, run disposer clear.
Suds in the tub
Correct detergent
wasn’t used
• Use only automatic dishwasher detergents to avoid sudsing.
®
®
®
Cascade , Cascade Complete and Electrasol Automatic
Dishwashing Detergents have been approved for use in all
GE dishwashers.
• To remove suds from the tub, open the dishwasher and let
suds evaporate. Add 1 gallon of cold water to the tub. Close
and latch the dishwasher. Pump out water by pressing the
START/RESET pad; then immediately press the START/RESET
pad again. Repeat if necessary.
Rinse agent
was spilled
• Always wipe up rinse agent spills immediately.
Stained tub interior
Detergent with
colorant was used
• Some detergents contain colorant (pigment or dyes) that will
discolor the tub interior with extended use. Check the detergent
cup for signs of any discoloration. If cup is discolored, change
®
®
to detergent without any colorant. Cascade , Cascade Complete
®
and Electrasol Automatic Dishwashing Detergents have been
approved for use in all GE dishwashers.
Some tomato-based
foods can stain
• Use of the RINSE ONLY cycle (on some models) after adding
the dish to the load can decrease the level of staining. GE
®
recommends Cascade Power Booster to help remove these
types of stains.
Dishes and flatware
not clean
Low inlet water temperature
• Make sure inlet water temperature is correct (see page 6).
Water pressure is temporarily low
• Turn on a faucet. Is water coming out more slowly than usual?
If so, wait until pressure is normal before using your dishwasher.
Air gap is clogged
• Clean the air gap.
Improper rack loading
• Make sure large dishware does not block the detergent
dispenser or the wash arms.
11
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Before you call for service…
Problem
Possible Causes
What To Do
®
®
Spots and filming
on glasses and
flatware
Extremely hard water
• Use Jet-Dry and Cascade Rinse Aid rinse agents to remove spots and
prevent new film buildup.
Low inlet water temperature
Overloading the dishwasher
Improper loading
• To remove stubborn spots and pre-existing film from glassware:
1 Remove all metal utensils from the dishwasher.
2 Do not add detergent.
Old or damp powder detergent
Rinse agent dispenser empty
Too little detergent
3 Select the POTS & PANS cycle.
4 Start the dishwasher and allow to run for 18 to 22 minutes. Dishwasher
will now be in the main wash.
5 Open the door and pour 2 cups (500 ml) of white vinegar into the
bottom of the dishwasher.
6 Close the door and allow to complete the cycle. If vinegar rinse doesn’t
work: Repeat as above, except use 1/4 cup (60 ml) of citric acid crystals
instead of vinegar.
Cloudiness on
glassware
Combination of soft water and
too much detergent
• This is called etching and is permanent. To prevent this from happening,
use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get them clean.
Water temperature entering
the dishwasher exceeds 150°F
• Lower the water heater temperature.
Black or gray
marks on dishes
Aluminum utensils have
rubbed against dishes
• Remove marks with a mild, abrasive cleaner.
Yellow or brown film
on inside surfaces
Tea or coffee stains
• Remove the stain by hand, using a solution of 1/2 cup bleach and
3 cups warm water.
WARNING
Before cleaning interior wait at least 20 minutes after a cycle for the
heating element to cool down. Failure to do so can result in burns.
An overall yellow or brown film can • A special filter in the water supply line is the only way to correct
be caused by iron deposits in water
this problem. Contact a water softener company.
®
®
White film on inside
surfaces
Hard water minerals
• GE recommends Jet-Dry or Cascade Rinse Aid to help remove some
hard water mineral stains.
• For extreme staining, clean the interior by applying dishwasher
detergent to a damp sponge. Wear rubber gloves. Do not use any type
of cleaner other than those recommended or hand dishwashing
®
®
detergent because it may cause foaming or sudsing. Cascade , Cascade
®
Complete and Electrasol Dishwashing Detergents have been approved
for use in all GE dishwashers.
• Make sure inlet water temperature is correct (see page 6).
• Select HEATED DRY.
Dishes don’t dry
Low inlet water temperature
Rinse agent dispenser is empty
• Check the rinse agent dispenser.
• Call for service.
Control panel responded Door latch may not be properly
to inputs but dishwasher seated
never filled with water
Dishwasher won’t run
Fuse is blown, or the
circuit breaker tripped
• Replace fuse or reset circuit breaker. Remove any other appliances from
the circuit.
• Try resetting the START/RESET pad.
Steam
This is normal
• Steam comes through the vent by the door latch during drying and
when water is being pumped out.
Sanitized light does
not illuminate at the
end of the cycle
The door was opened and the
cycle was interrupted during
or after the main wash portion
• Do not interrupt the cycle anytime during or after main wash.
(Anti-Bacteria
The incoming water
temperature was too low
• Raise the water heater temperature to 120°F.
cycle only)
12
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™
GE Service Protection Plus
GE, a name recognized worldwide for quality and dependability, offers you
™
Service Protection Plus —comprehensive protection on all your appliances—
No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
We’ll Cover Any Appliance.
Anywhere. Anytime.*
You will be completely satisfied with our service protection or you may request your money back
on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable
household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800.626.2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
Cut here
✁
Please place in envelope and mail to:
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
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Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
Complete and mail
your Consumer
After mailing the
registration below,
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the unlikely event of
a safety modification.
store this document
in a safe place. It
contains information
you will need should
you require service.
Our service number
1
is 800.GE.CARES
2 3
(800.432.2737).
Model Number
Serial Number
Important: If you did not get a registration card with your
product, detach and return the form below to
ensure that your product is registered, or register
Cut here
✁
Consumer Product Ownership Registration
Model Number
Serial Number
Mr. I Ms. I
Mrs. I
Miss I
First
Name
Last
Name
Street
Address
Apt. #
City
E-mail Address*
Zip
Code
State
Date Placed
In Use
Month
Phone
Number
_
_
Day
Year
* Please provide your e-mail address to receive, via e-mail, discounts, special offers and other important
communications from GE Appliances (GEA).
I Check here if you do not want to receive communications from GEA’s carefully selected partners.
GE Appliances
FAILURE TO COMPLETE AND RETURN THIS CARD DOES NOT DIMINISH YOUR
WARRANTY RIGHTS.
GE Consumer & Industrial
Louisville, Kentucky
on “Privacy Policy” or call 800.626.2224.
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GE Dishwasher Warranty.
All warranty service provided by our Factory Service Centers,
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
or an authorized Customer Care® technician. To schedule service,
or call 800.GE.CARES (800.432.2737).
For The Period Of: GE Will Replace:
One Year
From the date of the
original purchase
Any part of the dishwasher which fails due to a defect in materials or workmanship. During this
full one-year warranty, GE will also provide, free of charge, all labor and in-home service to replace
the defective part.
Second Year
From the date of the
original purchase
Any part of the dishwasher which fails due to a defect in materials or workmanship. During this
second-year limited warranty, you will be responsible for any labor or in-home service costs.
Five Years
The electronic control module, if it should fail due to a defect in materials or workmanship. During
this five-year limited warranty, you will be responsible for any labor or in-home service costs.
(for models EDW4000,
EDW4060, GSD6200,
GSD6300, GSD6500,
GSD6560, GSD6600,
GSD6660, GSD6700,
GSD6760, GSD6860,
GSD6900, GSD6960
and SSD4900)
From the date of the
original purchase
Five Years
The nylon-coated dishwasher racks, if they fail due to a defect in materials or workmanship. During
(for EDW4000, EDW4060, this five-year limited warranty, you will be responsible for any labor or in-home service costs.
GSD6500, GSD6560,
GSD6600, GSD6660,
GSD6700, GSD6760,
GSD6860, GSD6900,
GSD6960, GHDA980
and GHDA986
models only)
From the date of the
original purchase
Ten Years
From the date of the
original purchase
The PermaTuf ® tub or door liner, if it fails to contain water due to a defect in materials or
workmanship. During this full ten-year warranty, GE will also provide, free of charge, all labor
and in-home service to replace the defective part.
What GE Will Not Cover:
IService trips to your home to teach you how to use
the product.
IDamage to the product caused by accident, fire, floods
or acts of God.
IImproper installation, delivery or maintenance.
IIncidental or consequential damage caused by possible
defects with this appliance.
IFailure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
ICleaning or servicing of the air gap device in the
drain line.
IReplacement of house fuses or resetting of circuit
breakers.
IDamage caused after delivery.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home
use within the USA. Proof of original purchase date is needed to obtain service under the warranty. In Alaska, the
warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
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Consumer Support.
GE Appliances Website
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,
™
order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts ”
your questions, and so much more...
Schedule Service
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at
your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal
business hours.
Real Life Design Studio
GE supports the Universal Design concept—products, services and environments that can be used by
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call
800.TDD.GEAC (800.833.4322).
Extended Warranties
Purchase a GE extended warranty and learn about special discounts that are available while your warranty
is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours.
GE Consumer Home Services will still be there after your warranty expires.
Parts and Accessories
Individuals qualified to service their own appliances can have parts or accessories sent directly to their
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or
by phone at 800.626.2002 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause
unsafe operation.
Contact Us
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details
including your phone number, or write to: General Manager, Customer Relations
GE Appliances, Appliance Park
Louisville, KY 40225
Register Your Appliance
Register your new appliance on-line—at your convenience! Timely product registration will allow for
enhanced communication and prompt service under the terms of your warranty, should the need arise.
You may also mail in the pre-printed registration card included in the packing material, or detach and
use the form in this Owner’s Manual.
Printed in the United States
Printed on Recycled Paper
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