GE Appliances
Room
Air Conditioners
Owner’s Manual &
Installation Instructions
AG_14 –14,000 BTU models
AG_18 –18,000 BTU models
AG_24 –24,000 BTU models
Pub. No. 49-7391 JR 10-99
3828A30036P
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IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
SafeyIructions
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire, electric shock
or personal injury.
SAFETY PRECAUTIONS
■ Use this appliance only for its intended
purpose as described in this Owner’s
Manual.
■ Turn the mode control to OFF and unplug
your air conditioner before making any
repairs or cleaning.
OpeagIructions
■This air conditioner must be properly
installed in accordance with the Installation
Instructions before it is used.
NOTE: We strongly recommend that any
servicing be performed by a qualified
individual.
■Never unplug your air conditioner by pulling ■ For your safety…do not store or use
on the power cord. Always grip plug firmly
and pull straight out from the receptacle.
combustible materials, gasoline or other
flammable vapors or liquids in the vicinity
of this or any other appliance.
■ Repair or replace immediately all electric
service cords that have become frayed or
otherwise damaged. Do not use a cord that
shows cracks or abrasion damage along its
length or at either the plug or connector end.
laIructions
HOW TO CONNECT ELECTRICITY
Do not, under any circumstances, cut or remove
the third (ground) prong from the power cord. For
personal safety, this appliance must be properly
grounded.
The air conditioner should always be
plugged into its own individual electrical
outlet which has a voltage rating that matches
the rating plate.
The power cord of this appliance is equipped
with a 3-prong (grounding) plug which mates
with a standard 3-prong (grounding) wall
outlet to minimize the possibility of electric
shock hazard from this appliance.
This provides the best performance and also
prevents overloading house wiring circuits
which could cause a fire hazard from
overheated wires.
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See the Installation Instructions, Electrical
Requirements section for specific electrical
connection requirements.
Have the wall outlet and circuit checked by a
qualified electrician to make sure the outlet is
properly grounded.
Where a 2-prong wall outlet is encountered,
it is your personal responsibility and obligation
to have it replaced with a properly grounded
3-prong wall outlet.
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IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
USE OF EXTENSION CORDS–115-Volt models only
Because of potential safety hazards under certain
CAUTION:
DO NOT use an extension cord with any of
the 230/208 volt models.
conditions, we strongly recommend against the
use of an extension cord.
SafeyIructions
However, if you must use an extension cord,
it is absolutely necessary that it be a UL-listed,
14 gauge, 3-wire grounding type appliance
extension cord having a grounding type plug
and outlet and that the electrical rating of the
cord be 15 amperes (minimum) and 125 volts.
USE OF ADAPTER PLUGS –115-Volt models only
Because of potential safety hazards under certain
When disconnecting the power cord from the
conditions, we strongly recommend against the use adapter, always hold the adapter in place with
OpeagIructions
of an adapter plug.
one hand while pulling the power cord plug
with the other hand. If this is not done, the
adapter ground terminal is very likely to break
with repeated use.
However, if you must use an adapter, where
local codes permit, a temporary connection may
be made to a properly grounded 2-prong wall
outlet by use of a UL-listed adapter available at
most local hardware stores.
If the adapter ground terminal breaks, DO NOT
USE the air conditioner until a proper ground
has been established.
The larger slot in the adapter must be aligned
with the larger slot in the wall outlet to provide
proper polarity in the connection of the power
cord.
Attaching the adapter ground terminal to a wall outlet
cover screw does not ground the appliance unless the
cover screw is metal, and not insulated, and the wall
outlet is grounded through the house wiring. You should
have the circuit checked by a qualified electrician to
make sure the outlet is properly grounded.
laIructions
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Read and follow this Safety Information carefully.
SAVE THESE INSTRUCTIONS
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SafeyIructions
About the controls on the air conditioner.
Features and appearance will vary.
OFF
OFF
HIGH
FAN
HIGH
COOL
HI
FAN
HI
COOL
LOW
FAN
MED
COOL
OpeagIructions
LOW
FAN
LOW
COOL
LOW
COOL
MODE CONTROLS
Your model will have one of the above type controls.
5
6
4
5
3
4
4
7
3
6
8
2
5
3
2
7
laIructions
2
9
1
6
1
8
1
10
TEMP CONTROLS
Your model will have one of the above type controls.
Controls
Mode Controls
Temp Controls
HIGH COOL, MED COOL and LOW COOL provide
cooling with different fan speeds.
The temp control is used to maintain the
room temperature. The compressor will cycle
on and off to keep the room at the same level
of comfort. When you turn the knob to a
higher number the indoor air will become
cooler. Turn the knob to a lower number
and the indoor air will become warmer.
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LOW FAN or HIGH FAN provides air circulation
and filtering without cooling.
NOTE: If you move the switch from a cool setting to OFF or to
a fan setting, wait at least 3 minutes before switching back to
a cool setting.
Cooling Descriptions
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For Normal Cooling—Select HIGH COOL or MED
COOL with the temp control at midpoint.
For Maximum Cooling—Select HIGH COOL with the
temp control at the highest number available on
your knob.
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For Quieter & Nighttime Cooling—Select LOW COOL
with the temp control at midpoint.
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About the controls on the air conditioner.
Additional controls and important information.
Energy Saver (on some models)
The energy saver switch controls the fan.
OFF — The fan runs all the time, while the
compressor cycles on and off.
ON —The fan and compressor cycle on and off
together. This results in wider variations of room
temperature and humidity. Normally used when
the room is unoccupied.
SafeyIructions
This switch must be set at OFF in order to use
the fan settings (on the mode control).
Vent Control
The vent control is located above the control knobs.
When set at CLOSE, only the air inside the room will
be circulated and conditioned. When set at OPEN,
some inside air is exhausted outside.
OpeagIructions
To open the vent, pull the lever toward you.
To close it, push it in.
Air Direction – Side-to-Side
CIRCULAIRE (on some models)
For fixed side-to-side air direction, set the
Circulaire switch to ON until the desired air
direction is obtained, then move it to OFF.
laIructions
For continuous side-to-side air circulation (cool
settings only), set the Circulaire switch to ON.
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Air Direction – Up and Down
Fingertip pressure on the bank of horizontal louvers
adjusts the air direction up or down.
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SafeyIructions
Care and cleaning of the air conditioner.
Grille and Case
Turn the air conditioner off and remove the plug To clean, use water and a mild detergent. Do not
from the wall outlet before cleaning.
use bleach or abrasives.
Outdoor Coils
OpeagIructions
The coils on the outdoor side of the air conditioner
should be checked regularly. If they are clogged
with dirt or soot they may be professionally steam
cleaned, a service available through your GE
service outlet.
laIructions
Air Filter
The air filter behind the front grille should be
checked and cleaned at least every 30 days or more
often if necessary.
To remove:
Open the inlet grille upward by pulling out the
1
bottom of the inlet grille.
Using the tab, pull up slightly on the filter to
release it and pull it down.
2
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Clean the filter with warm, soapy water. Rinse and
let the filter dry before replacing it.
CAUTION: DO NOT operate the air conditioner without a
filter because dirt and lint will clog it and reduce performance.
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Preparing to install the air conditioner.
Read these instructions completely and carefully.
Before You Begin
NOTE TO INSTALLER: Leave these instructions with
CAUTION:
SafeyIructions
the air conditioner after installation is completed.
Do not, under any circumstances, cut or
remove the third (ground) prong from the
power cord.
NOTE TO CONSUMER: Keep this Owner’s Manual
and Installation Instructions for future use.
Do not change the plug on the power cord
of this air conditioner.
IMPORTANT NOTES:
For personal safety, this air conditioner must be
properly grounded.
Aluminum house wiring may present
special problems—consult a qualified
electrician.
It is important to have the wall outlet and circuit
checked by a qualified electrician if there is any
doubt as to whether a proper ground exists.
Follow National Electric Codes (NEC) and/or local
codes and ordinances.
OpeagIructions
Electrical Requirements
Some models require 115/120-volt a.c.,
60 Hz grounded outlet protected with
a 15-amp time delay fuse or circuit breaker.
Some models require 230/208-volt a.c.,
protected with a time delay fuse or circuit
breaker. These models should be installed
on their own single branch circuit for best
performance and to prevent overloading
house or apartment wiring circuits, which
could cause a possible fire hazard from
overheating wires.
The 3-prong grounding plug minimizes the
possibility of electric shock hazard. If the wall outlet
you plan to use is only a 2-prong outlet, it is your
responsibility to have it replaced with a properly
grounded 3-prong wall outlet.
laIructions
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Tools You Will Need
■ Phillips-head screwdriver
■ Flat-blade screwdriver
■ Ruler or tape measure
■ Scissors or knife
■ Pencil
■ Level
■ Hammer
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SafeyIructions
Window Installation Instructions
Parts Included
Top mounting rail
Window
sash seal
Left
accordion
panel
Foam top
window gasket
OpeagIructions
Top mounting rail
seal strip
laIructions
Frame guide (2)
Right
accordion
panel
Sill bracket (2)
Support bracket (2)
Window locking
bracket
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Type A (14)
Type B (7)
Type C (5)
Type D (2)
Carriage Bolt (2)
Lock Nut (4)
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Window Installation Instructions
Read completely, then follow step-by-step.
Window Requirements
■These instructions are for a standard double-
1
hung window. You will need to modify them for
SafeyIructions
other types of windows.
■The air conditioner can be installed without the
accordion panels if needed to fit in a narrow
window. See the window opening dimensions to
the right.
18″ min.
29″ to 41″
(With accordion panels)
■All supporting parts must be secured to firm
wood, masonry or metal.
■The electrical outlet must be within reach of the
power cord.
261⁄4″ min.
(Without accordion panels)
Window opening dimensions are for a standard double-hung
window.
OpeagIructions
Storm Window Requirements
A storm window frame will not allow the air
2
WOOD PIECES—
conditioner to tilt towards the outside and will keep
it from draining properly. To adjust for this, attach
a piece of wood to the stool.
WIDTH: 2″
LENGTH: Long enough to fit inside the window
frame.
Wood
1/2″ higher
than frame
THICKNESS: To determine the thickness, place a
piece of wood on the stool to make it 1/2″ higher
than the top of the storm window frame.
Stool
laIructions
Storm window
frame
Attach securely with nails or screws provided by
the installer.
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SafeyIructions
Remove the Air Conditioner From the Case
Remove the 2 shipping screws from the back of
Slide the air conditioner from the case by
gripping the base pan handle and pulling
forward while bracing the case.
3
A
C
the case.
Remove the 2 screws on each side of the case.
Keep these for later use.
B
OpeagIructions
Shipping screws
laIructions
Prepare the Window and the Case
Cut the window sash seal to the proper length.
Remove the backing from the top mounting
rail seal strip and attach the seal to the bottom
of the top mounting rail.
4
A
C
Peel off the backing and attach the seal to the
underside of the window sash.
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Install the top mounting rail with 3 type A
screws on the inside of the case. Insert the
frames for the accordion panels into the top
mounting rail and the frame guides. Attach
the accordion panels to the side of the case
using 5 type A screws.
D
Carefully insert the plastic frame guides into
the bottom of the case on each side.
B
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Top mounting rail
Bottom of case
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Frame guide
Frame guides
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Window Installation Instructions
Prepare the Window
Loosely attach the sill brackets to the support
Open the window and mark the centerline of
the window stool. Measure and mark 11″ to the
left and right of the centerline.
5
A
B
brackets using the 2 carriage bolts and 2
lock nuts.
Support bracket
Carriage
SafeyIructions
bolt
Lock nut
Centerline
Sill bracket
OpeagIructions
Install the Case in the Window
Align the inside edge of the sill brackets with
Secure the case to the window stool by
E
using 3 type B screws.
6
A
the 11″ marks from the centerline and attach
them to the window sill using 2 type B screws
on each side.
Carefully place the case on the window stool
aligning the center front on the bottom with
the centerline marked on the window stool.
Close the window making sure the window sash
is behind the top mounting rail.
B
laIructions
Using the larger diameter hole in the case, attach
C
the brackets to the case using two type D screws
and 2 lock nuts on each side.
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Pull the accordion panels to each window
sash track. Attach them on each side to the
window sash and the window stool using
4 type C screws.
F
Type D screws
with lock nuts
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Type B screws
Adjust the carriage bolts and the lock nuts in
D
each support so that the case is installed with a
slight downward tilt (about 1/4″) toward the
outside. Tighten the bolts.
CAUTION: DO NOT drill a hole in the base pan. The unit is
designed to operate with approximately 1/2″ of water in the
base pan.
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SafeyIructions
Install the Window Locking Bracket and the Foam Top Window Gasket
Attach the window locking bracket with a
type C screw.
Cut the foam top window gasket to the window
7
A
B
C
width.
Stuff the foam between the glass and the
window to prevent air and insects from getting
into the room.
OpeagIructions
laIructions
Install the Air Conditioner in the Case
Slide the air conditioner into the case.
Attach the front grille to the case by inserting the
tabs on the grille into the slots on the front of the
case. Push the grille in until it snaps into place.
8
A
C
Reinstall the 2 screws removed earlier on each
side of the case.
Before installing the front grille, pull out the
B
vent control lever located above the unit
control knobs, as shown.
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Guide the lever carefully
through the grille as you
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Lift the inlet grille and secure the front frame
with a type A screw. Lower the inlet grille into
place.
D
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Before you call for service…
Troubleshooting Tips
Save time and money! Review the chart below first and
you may not need to call for service.
SafeyIructions
Problem
Possible Causes
What To Do
Air conditioner
does not start
The air conditioner
is unplugged.
• Make sure the air conditioner plug is pushed
completely into the outlet.
The fuse is blown/circuit
breaker is tripped.
• Check the house fuse/circuit breaker box and replace
the fuse or reset the breaker.
Power failure.
• If power failure occurs, turn the mode control to OFF.
When power is restored, wait 3 minutes to restart the
air conditioner to prevent tripping of the compressor
overload.
Air conditioner does
not cool as it should
Airflow is restricted.
• Make sure there are no curtains, blinds or furniture
blocking the front of the air conditioner.
OpeagIructions
The temp control may
not be set high enough.
• Turn the knob to a higher number. The highest setting
provides maximum cooling.
The air filter is dirty.
• Clean the filter at least every 30 days.
See the Operating Instructions section.
The room may have been hot.
Cold air is escaping.
• When the air conditioner is first turned on you need to
allow time for the room to cool down.
• Check for open furnace floor registers and cold
air returns.
• Set the air conditioner’s vent to the closed position.
• See “Air conditioner freezing up” below.
Cooling coils have iced up.
Air conditioner
freezing up
Ice blocks the air flow
and stops the air conditioner
from cooling the room.
• Set the mode control at HIGH FAN or HIGH COOL
with the temp at 1 or 2.
laIructions
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Normal Operating Sounds
■ You may hear a pinging noise caused by water
being picked up and thrown against the
■ Water will collect in the base pan during
high humidity or on rainy days. The water
condenser on rainy days or when the humidity is
high. This design feature helps remove moisture
and improve efficiency.
may overflow and drip from the outdoor side
of the unit.
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■ The fan may run even when the compressor
■ You may hear the thermostat click when the
does not.
compressor cycles on and off.
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SafeyIructions
Notes.
OpeagIructions
laIructions
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Notes.
SafeyIructions
OpeagIructions
laIructions
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™
GE Service Protection Plus
GE, a name recognized worldwide for quality and dependability, offers you
™
Service Protection Plus —comprehensive protection on all your appliances—
No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
We’ll Cover Any Appliance.
Anywhere. Anytime.*
You will be completely satisfied with our service protection or you may request your money back
on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable
household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
Cut here
✁
Please place in envelope and mail to:
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
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Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
Complete and mail
your Consumer
After mailing the
registration below,
store this document
in a safe place. It
contains information
you will need should
you require service.
Our service number is
800 GE CARES
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
If you have questions,
or need more
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in the
unlikely event of
a
information, call the
safety modification.
GE Answer Center
800.626.2000.
®
1
2 3
(800-432-2737).
Model Number
Serial Number
Important: If you did not get a registration card with your
product, detach and return the form below to
ensure that your product is registered, or register
Cut here
✁
Consumer Product Ownership Registration
Model Number
Serial Number
Mr. ■ Ms. ■ Mrs. ■ Miss ■
First
Name
Last
Name
Street
Address
Apt. #
City
E-mail Address
Zip
Code
State
Date Placed
In Use
Month
Phone
Number
_
_
Day
Year
Occasionally, we may allow selected companies to send you information.
■ Check here if you do not want this information.
GE Appliances
General Electric Company
Louisville, Kentucky
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SafeyIructions
Air Conditioner Warranty
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care® technician. For service,
call 800-GE-CARES.
For The Period Of: GE Will Replace:
One Year
From the date of the
original purchase
Any part of the air conditioner which fails due to a defect in materials or workmanship.
During this full one-year warranty, GE will also provide, free of charge, all labor
and in-home service to replace the defective part.
OpeagIructions
Five Years
From the date of the
original purchase
Any part of the sealed refrigerating system (the compressor, condenser, evaporator
and all connecting tubing) which fails due to a defect in materials or workmanship.
During this five-year warranty, GE will also provide, free of charge, all labor and
in-home service to replace the defective part.
What GE Will Not Cover:
■Service trips to your home to teach you how to use the
product.
■Replacement of house fuses or resetting of circuit
breakers.
laIructions
■Improper installation. If you have an installation problem, ■Failure due to corrosion on models not corrosion-
or if the air conditioner is of improper cooling capacity
for the intended use, contact your dealer or installer. You
are responsible for providing adequate electrical
connecting facilities.
protected.
■Damage to the product caused by improper power supply
voltage, accident, fire, floods or acts of God.
■Incidental or consequential damage to personal property
caused by possible defects with this air conditioner.
■Failure of the product resulting from modifications to the
product or due to unreasonable use including failure to
provide reasonable and necessary maintenance.
■In commercial locations labor necessary to move the unit
to a location where it is accessible for service by an
individual technician.
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This warranty is extended to the original purchaser and any succeeding owner for products purchased for home
use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
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Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
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Warrantor: General Electric Company. Louisville, KY 40225
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Service Telephone Numbers.
GE Answer Center® 800.626.2000
The GE Answer Center® is open 24 hours a day, 7 days a week.
SafeyIructions
In-Home Repair Service 800-GE-CARES (800-432-2737)
Expert GE repair service is only a phone call away.
Special Needs Service 800.626.2000
800-TDD-GEAC (800-833-4322)
GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons
with limited mobility.
OpeagIructions
Service Contracts 800-626-2224
Purchase a GE service contract while your warranty is still in effect and you’ll receive a
substantial discount. GE Consumer Service will still be there after your warranty expires.
Parts and Accessories 800-626-2002
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their homes (VISA, MasterCard and Discover cards are accepted).
laIructions
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since
improper servicing may cause unsafe operation.
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Service Satisfaction
If you are not satisfied with the service you receive from GE:
First, contact the people who serviced your appliance.
Next, if you are still not pleased, write all the details—including your phone number—to:
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Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
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