Fisher Paykel Washer W7060P User Manual

INSTALLATION INSTRUCTIONS  
USER GUIDE  
Front loading clothes washer  
WH8060P, WH7060P, WH8060J  
and WH7060J models  
GB  
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CONTENTS  
Introduction  
3
4
Safety and warnings  
Installation instructions  
Before you do your first wash  
Getting started quickly  
Washer controls  
6
13  
14  
18  
Safety features  
19  
Sorting and loading  
Detergent and fabric softener  
Wash cycles  
20  
22  
24  
26  
29  
30  
33  
35  
36  
41  
Wash cycle options  
Customising wash cycles  
Caring for your washer  
Before you call for service  
Fault codes  
Troubleshooting  
Product Fiche (according to EU 1061/2010)  
Manufacturer’s Warranty  
42  
44  
45  
Customer Care  
European Directive 2012/19/EU on Waste Electrical  
and Electronic Equipment (WEEE)  
Registration  
ImpORTANT!  
SAVE THESE INSTRUCTIONS  
Register your product with us so we can  
provide you with the best service possible.  
The models shown in this user guide may  
not be available in all markets and are  
subject to change at any time. For current  
details about model and specification  
availability in your country, please go to  
contact your local Fisher & Paykel dealer.  
To register your product visit our website:  
1
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INTRODUCTION  
Welcome  
Thank you for buying a Fisher & Paykel clothes washer. We are proud of this washer and  
trust it will serve you well for many years.  
At Fisher & Paykel we aim to provide innovative products that are simple to use,  
ergonomic and kind to the environment. Your washer has numerous wash cycles and  
options so you can perform every wash task with ease and the knowledge your clothes  
are receiving the best possible care.  
Please take the time to read these instructions carefully before you begin using your  
machine.  
Following the advice in this user guide will ensure you get the performance you  
expect from your machine and that you get the best possible wash results. Keep these  
instructions for future reference.  
We hope you enjoy your new washer. We have certainly enjoyed designing it for you.  
Front loading washer models  
3
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SafETy aND WaRNINGS  
IMPORTaNT SafETy INSTRUCTIONS  
WARNING!  
When using this appliance always exercise basic  
safety precautions including the following:  
This clothes washer is not intended for use by  
persons (including children aged below 8 years) with  
reduced physical, sensory, or mental capabilities, or  
lack of experience and knowledge, unless they are  
supervised or given instructions on how to use the  
washer by someone responsible for their safety and  
they understand the hazards involved.  
The washer should only be used for washing and  
rinsing of textiles where this is indicated on the care  
label.  
The door will be locked from the start of the cycle  
until the cycle is complete for safety reasons. It is  
possible to open the door during the cycle under  
certain conditions (refer to page 19).  
Never force the door open.  
Keep children away from the washer while it is in  
operation.  
Children of less than 3 years should be kept away  
unless continuously supervised.  
Cleaning and user maintenance shall not be made by  
children without supervision.  
Supervise children to ensure they do not play with  
the washer or climb inside the drum.  
Do not touch the glass part of the door during a  
cycle as the door can become hot.  
Do not open the detergent dispenser during the  
cycle as hot water may come out of it.  
4
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SafETy aND WaRNINGS  
The only user-removable parts of the washer are  
the inlet hoses, detergent dispenser and the pump  
filter. No other parts are designed to be removed  
by anyone other than a fisher & Paykel service  
technician.  
When disposing of the washer, it is recommended  
that the door is removed to avoid children getting  
trapped inside, and that the electrical cable is cut off  
close to the washer.  
5
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INSTaLLaTION INSTRUCTIONS  
accessories  
Please check you received the following accessories with your Fisher & Paykel washer.  
You will find them inside the drum:  
 
●  
●  
●  
●  
●  
2 x Inlet hoses  
1 x Drain hose guide  
1 x Installation instructions and user guide  
1 x Spanner  
1 x Installation leaflet (attached to the top of the washer)  
1 x Inlet valve cap  
Unpacking  
To ensure the best performance from your new washer please follow the instructions below.  
Removing the packaging  
Remove the outer packaging (including the polystyrene packer and plastic wrapping). All  
packaging must be removed prior to use. Ensure these materials are kept out of reach of  
children. Note: a small amount of water may be seen inside the packaging and inside the  
washer. This is the result of factory testing and is normal.  
1
Tilt the machine backwards and ‘walk’ it off the base one foot at a time. Not doing so  
may cause damage to your floor and washer.  
Remove all packaging and accessories from inside the drum.  
2
3
Removing the transit bolts  
The clothes washer is fitted with 4 transit bolts at the rear to avoid damage during  
transportation.  
ImpORTANT!  
The 4 transit bolts MUST be removed prior to operation of the machine. failure to  
remove these will result in damage to the machine.  
To remove the bolts:  
Use a spanner or socket to unscrew and remove all four transit bolts at the back of the  
washer (C).  
Pull the black rubber grommets to remove the bolt, grommet and white plastic spacers  
from the machine. Keep the transit bolts in case they are required for future transit of the  
machine. Never transport the machine without the transit bolts properly fixed in place.  
Cover the bolt holes with the white plastic plugs which are attached to the machine and  
located near each hole (p). Push to clip into place.  
1
2
3
P
C
Removing the transit safety bolts  
6
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INSTaLLaTION INSTRUCTIONS  
Product dimensions  
A
B
C
WH7060P  
WH7060J  
WH8060P  
WH8060J  
PRODUCT DIMENSIONS  
mm  
mm  
850  
600  
Overall height of product  
Overall width of product  
850  
600  
A
B
C
Overall depth of product  
Depth to door open  
570  
1010  
620  
1065  
MaxIMUM CaPaCITy  
kg  
kg  
7.0  
8.0  
Note: the exact height of your washer is dependent on how far the feet are extended  
from the base of the machine. The space where you install your washer needs to be at  
least 40 mm wider and 20 mm deeper than its dimensions.  
●  
●  
●  
●  
Electrical supply: 220 – 240 V, 50 Hz Sinusoidal, minimum 10 A  
Inlet water static pressure: Max. 1 MPa (150 psi), Min. 30 kPa (4.5 psi)  
Inlet water flow rate at tap: Min. 6 litres/min  
Standpipe/tub height: 800 – 1200 mm  
7
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INSTaLLaTION INSTRUCTIONS  
Location  
ImpORTANT!  
Install the machine on a solid and level floor surface ensuring it has at least 20 mm  
clearance on each side. The washer must not be installed on any textured floor  
coverings (eg carpet, rugs).  
Levelling the machine  
It is IMPORTANT to level the machine to ensure good spin  
performance, and to minimise noise, vibrations and wear  
and tear on the washer.  
Before positioning the machine in its final position, check  
that the machine is level, front to back and side to side.  
Manoeuvre the product into its final position (we suggest a  
minimum clearance of 20 mm each side).  
Use a spirit level to check that the machine is correctly  
level. If needed, pull the machine out and wind the feet up  
1
2
3
Locking the feet  
or down to correctly level the machine.  
Using the spanner provided, tighten the lock nuts against  
the base of the machine to lock the feet in position.  
4
Connecting to the water supply  
Inlet hoses  
ImpORTANT!  
●  
New hose sets provided with the washer should be  
used to connect the washer to the water mains.  
Old hose sets should not be re-used.  
●  
●  
We recommend the inlet hoses are changed every  
5 years. WaRNING: failure to do so may result in a  
flood and damage to property.  
Connect the straight ends of the inlet hoses to the taps  
1
2
Straight  
(tap) end  
Elbow  
(machine) end  
and the elbow ends to the corresponding machine inlet  
valves. The hot valve is colour coded orange to make  
this easier. Make sure there are no kinks in the hoses.  
Turn the taps on and check for leaks. Check for leaks  
again after 24 hours.  
Inlet hose ends  
ImpORTANT!  
The hot water temperature should not exceed 65°C and the cold water temperature  
not exceed 35°C. Temperatures above these may cause the machine to fault or cause  
damage to the machine.  
8
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INSTaLLaTION INSTRUCTIONS  
If you have an uncontrolled water heating source (eg a wet back or solar heating  
system) you should fit a Hot ‘N’ Safe Valve. This will ensure the hot water temperature  
remains within safe limits.  
Hot ‘N’ Safe Valves available are:  
RMC TVA 50HF  
RMC TVA 75HFS  
Adjustable between 35°C – 55°C  
RMC TVA 50HP  
For instantaneous gas hot water supply  
Water supply requirements:  
Inlet water pressure: Maximum 1 MPa (150 psi), Minimum 30 kPa (4.5 psi)  
Inlet water flow rate: Minimum 6 litres/minute  
●  
●  
Cold supply only:  
If you only have a cold water supply, the inlet valve cap (blanking cap) which came with  
your washer must be connected to the hot inlet valve. The cap prevents water leaking  
out of the hot valve. This appliance incorporates backflow protection complying with  
AS3500.1. No further backflow protection is required for connection to the water supply.  
Note: your washer has an internal heater to heat water. If you do not connect a hot  
water inlet hose, your washer will automatically recognise there is no hot water supply  
and its internal heater will heat the cold water to the required cycle temperature.  
9
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INSTaLLaTION INSTRUCTIONS  
Draining  
Drain hose placement in a stand pipe or tub  
To guide the drain hose over the tub or  
standpipe the hose guide must be fitted to  
the drain hose. The height of the standpipe  
or tub should be between 800 – 1200 mm.  
Secure the hose guide so it cannot become  
dislodged from the standpipe or tub.  
1
Pull hose  
through  
guide  
(20 mm)  
maximum  
2
ImpORTANT!  
●  
If the drain hose is placed on the ground or  
if the standpipe or tub is less than 800 mm  
high, the washing machine will continuously  
drain while being filled (siphon).  
Regularly check that your standpipe or tub  
is free from lint or other obstructions, which  
may affect how your machine works or may  
cause flooding.  
●  
Fitting the drain hose guide  
Attaching drain hose to spigot  
Guide drain hose through hose guide  
Secure hose guide to back wall of cupboard  
using a screw. The height of the drain hose  
should be between 500 – 800 mm from  
ground level.  
1
2
Height 500 – 800 mm  
from ground  
Attach drain hose to spigot and secure using  
a hose clamp ensuring the blanking insert is  
cleared from spigot.  
3
Check for leaks.  
4
●  
The drain hose should be checked from time  
to time and replaced if any damage (eg wear,  
cuts, bulges, kinks, leaks, etc) is found. Do  
not bend the drain hose sharply, as this may  
cause it to split.  
●  
●  
In multi-storey apartments or any upper  
floor, the machine should be installed on a  
floor equipped with a drain.  
Draining must comply with local by-laws.  
Attaching drain hose to spigot  
10  
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INSTaLLaTION INSTRUCTIONS  
Electrical connection  
This appliance must be connected to a 220 V – 240 V, 50 Hz, sinusoidal, minimum 10 A  
electrical supply.  
Uncoil the power cord, remove and discard the plastic pin cover and plug into a  
wall socket.  
1
2
Connect the appliance to an earthed outlet protected by a fuse of suitable capacity.  
3
●  
Check the power cord for damage and make sure it is not squashed or twisted when  
installing the washer.  
●  
●  
Always remove the power cord from a socket by the plug, not by the cord.  
ImpORTANT!  
If you are using an extension cord or a portable electrical outlet device  
(eg multi-socket outlet box), ensure that it is positioned so that it does not come  
into contact with water or moisture. faILURE TO DO SO May RESULT IN DEaTH OR  
ELECTRICaL SHOCK.  
●  
●  
Do not touch or operate the machine with wet hands or with bare-feet.  
a damaged power cord must be replaced by a fisher & Paykel service technician, in  
order to avoid a hazard. The appliance must not be operated until it is repaired, as  
there is risk of electric shock.  
Do not operate this machine if it has been damaged during transport. Contact your  
fisher & Paykel dealer or fisher & Paykel service technician.  
●  
SPaRE PaRTS  
Available from your Fisher & Paykel dealer or a Fisher & Paykel service technician.  
Hose Inlet Long (2 m)  
Hose Inlet Large Bore  
Drain Hose Extension  
Part No. 422680P  
Part No. 426123P  
Part No. 425627P  
11  
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INSTaLLaTION INSTRUCTIONS  
Completing the installation  
Installation test cycle  
ImpORTANT!  
Do this before you wash any items in your washer. This is to check that your washer is  
installed correctly and that it is functioning correctly prior to use.  
Turn your washer on by pressing the  
Select the ‘Quick’ cycle. Ensure the drum is empty and the door closed.  
button.  
1
2
3
Touch the  
button. The machine will start to fill.  
●  
Observe the machine for any problems (eg leaking from the hoses, excess noise or  
vibrations).  
●  
The washer will beep and display any faults on the screen if there are any problems.  
Refer to pages 33 to 34.  
Wait until you see water in the bottom of the drum.  
4
5
6
Touch  
to stop the cycle, then press  
to turn the machine off.  
Press  
again, select the ‘Spin’ cycle and touch  
.
●  
Check the drain hose is firmly secured to the standpipe or tub, or spigot.  
Observe that the machine pumps out the water, and spins.  
●  
ImpORTANT!  
If there are any problems, you must address these before proceeding with normal use.  
The washer will automatically turn off at the end of the cycle if there are no problems.  
12  
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BEfORE yOU DO yOUR fIRST WaSH  
Before you start, it is a good idea to go through the following checklist:  
Have the packaging and transit bolts been removed?  
1
2
Is the drain hose threaded through the ‘U bend’ (with no more than 20 mm extended)  
and hooked into your standpipe or tub, or attached to a spigot?  
Is the hot hose connected to the hot valve (colour-coded orange)? Is the cold hose  
connected to the cold valve (colour-coded white)? Have the taps been turned on?  
Is the machine correctly levelled, feet are locked and cabinet corners clear of the floor  
and walls?  
3
4
5
Has the power cord been connected to an appropriate power supply and the power  
turned on?  
Have you performed the installation test cycle?  
6
7
We recommend you complete your first cycle with a half-load amount of detergent  
and without a load in order to remove any residues remaining in the machine from the  
manufacturing process.  
ImpORTANT!  
you must ensure all 4 transit bolts have been removed from your washer before you  
start using it. If the transit bolts are not removed, they will damage your washer and  
yOUR MaNUfaCTURER’S WaRRaNTy WILL BE COMPROMISED.  
13  
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GETTING STaRTED QUICKLy  
WH7060P and WH8060P models  
●  
Sort your washing carefully. Separate white/light  
colours from dark colours. Wash new, highly  
coloured and dark coloured items separately to  
prevent dye transfer. Refer to the ‘Sorting and  
loading’ section.  
●  
●  
Load your clothes individually into the wash  
drum. Close the door.  
Place detergent in the correct compartment in  
the detergent dispenser drawer (marked ‘2’). Use  
Low Sudsing or ‘front Loaderliquid or powder  
detergents. Alternatively use detergent pods.  
Place the pod at the back of the drum before  
you load any clothing. For more information  
on detergent refer to the ‘Detergent and fabric  
softener’ section.  
Detergent in  
compartment marked ‘2’  
●  
If you wish to use fabric softener, place it in  
the compartment marked with a  
. For more  
information on fabric softener refer to the  
‘Detergent and fabric softener’ section.  
ImpORTANT!  
fabric softener should not be used if you have  
selected the ‘Quick’ or ‘Super Quick’ cycles.  
Fabric softener in  
compartment marked  
WH7060P and WH8060P models  
1
2
14  
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GETTING STaRTED QUICKLy  
Press  
to activate your washer.  
1
2
3
Select your wash cycle by turning the SmartTouch™ Control Dial.  
Choose your wash options, if you wish to select options different from the default  
options for the cycle.  
Touch  
to start the cycle.  
4
●  
●  
If you make an invalid selection the washer will beep to alert you.  
When the cycle finishes, your washer will perform end of cycle beeps and then turn  
off automatically.  
●  
If you wish to stop your washer at any point during a cycle simply touch  
cycle. There may be a slight delay while the drum comes to a stop, then the door will  
unlock. Under certain conditions however the door will remain locked for safety reasons  
(refer to the ‘Safety features’ section).  
to pause the  
●  
If you wish to cancel or change the wash cycle once a cycle has started, simply touch  
the  
button then select the new cycle. Touch  
to restart the washer.  
ImpORTANT!  
●  
●  
for the best fabric and colour care, remove your clothes as soon as the cycle has  
finished.  
failure to follow the advice in this guide may result in damage to your garments and  
your expectations of wash performance may not be met.  
3
4
15  
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GETTING STaRTED QUICKLy  
WH7060J and WH8060J models  
●  
Sort your washing carefully. Separate white/light  
colours from dark colours. Wash new, highly coloured  
and dark coloured items separately to prevent dye  
transfer. Refer to the ‘Sorting and loading’ section.  
Load your clothes individually into the wash drum.  
Close the door.  
●  
●  
Place detergent in the correct compartment in  
the detergent dispenser drawer (marked ‘2’). Use  
Low Sudsing or ‘front Loader’ liquid or powder  
detergents. Alternatively use detergent pods. Place  
the pod at the back of the drum before you load in  
any clothing. For more information on detergent refer  
to the ‘Detergent and fabric softener’ section.  
Place fabric softener in the compartment marked  
Detergent in  
compartment marked ‘2’  
●  
with a  
. For more information on fabric softener  
refer to the ‘Detergent and fabric softener’ section.  
ImpORTANT!  
fabric softener must not be used if you have  
selected the ‘Quick’ cycle.  
Fabric softener in  
compartment marked  
WH7060J and WH8060J models  
1
2
16  
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GETTING STaRTED QUICKLy  
Press  
to activate your washer.  
1
2
3
Select your wash cycle by turning the SmartTouch™ Control Dial.  
Choose your wash options, if you wish to select options different from the default  
options for the cycle.  
Touch  
to start the cycle.  
4
●  
●  
If you make an invalid selection the washer will beep at you.  
When the cycle finishes, your washer will perform end of cycle beeps to alert you and  
then turn off automatically.  
●  
If you wish to stop your washer at any point during a cycle, simply touch  
to pause  
the cycle. There may be a slight delay while the drum comes to a stop, then the door  
will unlock. Under certain conditions however the door will remain locked for safety  
reasons (refer to the ‘Safety features’ section).  
●  
If you wish to cancel or change the wash cycle once a cycle has started, simply touch  
the  
button then select the new cycle. Touch  
to restart the washer.  
ImpORTANT!  
●  
●  
for the best fabric and colour care, remove your clothes as soon as the cycle has  
finished.  
failure to follow the advice in this guide may result in damage to your garments and  
your expectations of wash performance may not be met.  
3
4
17  
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WaSHER CONTROLS  
SmartTouch™ Control Dial  
The SmartTouch™ Control Dial provides easy and efficient  
wash cycle selection. As you rotate the dial, the icon of the  
wash cycle selected will be illuminated, along with the default  
settings for that cycle on the right side of the control panel.  
SmartTouch™ Control Dial  
SmartTouch™ buttons  
The smooth, easy clean buttons enable easy selection of  
options with lights clearly showing the selections you are  
making.  
Digital display screen  
SmartTouch™ buttons  
The digital display screen provides feedback on how long the  
wash cycle has to go. If you have programmed a ‘Delay Start’,  
the time remaining until the cycle will start will be displayed  
here, along with any messages to help you with the overall  
running of your washer (eg user warnings).  
Time to go  
Your washer displays approximately how many minutes the  
cycle you are running has remaining, so that you can tell at a  
glance when your washing will be finished.  
Digital display screen  
Please be aware that a number of factors can influence the  
overall cycle time, eg the water flow rate, water pressure,  
whether hot water is being used from the tap or the water  
is heated by the internal heater, load size, cycle and option  
selections. Therefore cycle times will vary. Unexpected factors  
in a wash cycle (eg out of balance, oversudsing) can lengthen  
the cycle time. The time remaining is constantly updated  
taking these factors into account, which may mean the time  
displayed for the cycle becomes longer than was initially  
estimated.  
Time to go  
Progress lights  
The progress lights indicate what part of the cycle the washer  
is currently on (wash, rinse or spin). All three lights are on at  
the beginning of the cycle. The light for the current part of the  
cycle flashes, and each one goes out when that part of the  
cycle is complete.  
Progress lights  
Keylock mode  
Keylock can be used to lock the buttons on your washer. This  
will avoid accidental button pushes. For more detail please  
refer to the ‘Wash cycle options’ section.  
Keylock mode  
18  
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SafETy fEaTURES  
Door lock  
The door of your washer is locked once you touch  
until the machine beeps at  
the end of the cycle, ensuring safety for you and your family while your machine is  
operating.  
To unlock the door during the cycle  
You can open the door to add or remove items during the wash simply by touching  
●  
the  
button. Note: the door will remain locked if the temperature inside the washer is  
above 60°C and/or the water level is above the bottom of the door seal (a warning will  
be displayed in these circumstances, refer to ‘Before you call for service’).  
●  
Simply touch  
conditions inside the washer are safe. The  
screen while the washer is paused. Open the door and remove or add garments. Close  
the door and touch to resume the cycle.  
, the machine will pause and the door will automatically unlock if the  
button and time to go will flash on the  
Add a Garment (WH7060P, WH8060P models only)  
The ‘Add a Garment’ function can be used to interrupt the cycle to add or remove a  
garment at anytime during the wash (as long as the wash temperature selected for the  
cycle is lower than 60°C). Water in the machine will be drained to a level where the door  
can be opened, if necessary. Refer to ‘Wash cycle options’ for more information.  
Opening the door during a power failure  
If there is a power failure during a wash cycle your  
washer will stop and the door will remain locked. You  
can unlock the washer door to remove your clothes  
by opening the pump filter cover at the bottom right  
of your washer. Simply place a coin or key in the slot  
and tilt it upwards to lever the cover open, then pull  
the door release tab.  
ImpORTANT!  
Do not attempt to do this if the water level in the  
Door release tab  
washer is above the level of the door.  
Manual door opening mechanism  
When power is restored you will need to restart  
your machine by simply pressing  
. The washer will  
remember where in the cycle it was up to.  
Your washer also has the following protective measures:  
●  
●  
Flood protection – turns off valves and turns pump on if a flood condition is detected.  
Out-of-balance protection – stops and redistributes the load if an unbalanced load  
condition is sensed, and/or slows the spin speed to compensate.  
Excess suds protection – pauses to allow suds to break down before continuing the  
cycle.  
●  
19  
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SORTING aND LOaDING  
When preparing your wash load there are some important things to consider:  
Sorting  
Sort items according to colour, fabric type, and soil type. Wash fine, delicate fabrics  
separately from thick, heavy fabrics. Always separate coloured items from whites,  
especially when they are new. Colour run could be an issue if you wash items at higher  
temperatures. Some soils, like mud and blood are best washed in cold water. Oily  
soils (eg some foods and marks on shirt collars) are best washed in warm water. The  
following are recommendations for what cycles and settings you may wish to wash  
different items on, and suggestions for special wash requirements.  
ITEMS/WaSH  
REQUIREMENTS  
SUGGESTED CyCLE  
aND OPTIONS  
SUGGESTED  
TEMPERaTURE  
Towels  
Everyday, 1100 or 1200 rpm spin*  
Everyday, 1100 or 1200 rpm spin*  
Bulky**  
30°C or 40°C  
30°C or 40°C  
30°C or 40°C  
Sheets, pillowcases  
Bulky items – doonas, duvets,  
sleeping bags  
Shirts, pants, other creasables  
Woollens, silks  
Easy Iron, 800 rpm  
Handwash**, 500 rpm  
Delicate or Handwash**  
Everyday or Heavy  
30°C or 40°C  
30°C  
Delicates, fine fabrics  
Jeans  
30°C  
30°C or 40°C  
Cold or 30°C  
40°C or 60°C  
40°C  
Highly coloured items  
Whites, cotton items  
Everyday  
Cottons, 1400 or 1200 rpm spin*  
Have sensitive skin or require  
extra rinsing?  
Allergy**, Rinse+, 1100 or  
1200 rpm spin*  
Asthma/allergies  
Allergy**, Rinse+  
Quick  
60°C  
30°C  
Cold  
90°C  
Lightly soiled items  
Muddy, sandy or linty items  
Smelly washer  
Everyday, Pre Wash and Rinse+  
Drum Clean  
*ꢀSpin speed available depends on model.  
**ꢀWash cycle available on WH7060P and WH8060P models only.  
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SORTING aND LOaDING  
Before you load  
●  
●  
Check pockets for items that could damage your clothes or get caught in the washer.  
Close zippers, hooks and eyes, and other fastenings (ie fasten the opening of duvet/doona  
covers), and remove loose bra wires. All these can damage both your washer and your  
clothes.  
Place delicate items, such as lingerie, in a mesh laundry bag before placing in the machine.  
Pre-treat any stains, taking care not to spray pre-treaters on your washer as they can  
cause damage to the plastic surfaces.  
●  
●  
Loading  
Your washer will be more efficient when washing larger loads, so try to collect enough  
items to loosely fill the drum when the items are dry.  
ImpORTANT!  
●  
●  
●  
Do not overload your washing machine beyond its rated capacity.  
Please do not under any circumstances wash an electric blanket in your washer.  
Do not wash curtains in this washer, as sunlight makes them brittle and they may  
disintegrate during washing.  
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DETERGENT aND faBRIC SOfTENER  
Detergent type  
Your washer requires low sudsing detergent to prevent oversudsing problems. Low  
sudsing detergent comes in powder, liquid or pod form and is labelled ‘Front Loading’,  
‘Low Suds’, ‘High Efficiency’ or ‘HE’.  
Using top loading detergent in your front loader washer may lead to excessive suds  
formation, which will lengthen the cycle time as the machine waits for the suds to  
dissolve.  
Where do I put my detergent?  
Powdered or liquid detergent is added to the main wash detergent compartment on  
the left side of the dispensing drawer marked with a ‘2’. As the machine fills, water is  
flushed through this compartment to deliver a detergent solution into the drum.  
Pods – Detergent pods are a ‘no mess’ alternative to powdered or liquid detergent.  
They must be placed at the back of the drum prior to loading your clothes. This will  
ensure they are activated quickly in the wash. Do not place pods in the detergent  
dispenser drawer.  
If you wish to use the ‘Pre Wash’ option, liquid or powdered detergent only must be  
placed in the pre wash detergent compartment on the right side of the drawer, marked  
with a ‘1’. When you select ‘Pre Wash’, the pre wash compartment is flushed at the start  
of the cycle.  
Detergent in the pre wash  
compartment marked ‘1’  
‘Pre Wash’ option  
ImpORTANT!  
●  
If you select the ‘Pre Wash’ you cannot use liquid detergent in the main wash  
detergent compartment. you must use powdered detergent for the main wash.  
Make sure the detergent dispenser draw is completely closed before starting the cycle.  
If using ‘Delay Start’ we recommend you use powdered detergent for the main wash.  
●  
●  
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DETERGENT aND faBRIC SOfTENER  
How much detergent?  
The correct detergent dosage varies depending on the amount of soil in your load, the  
size of the load and the water quality, so getting the correct dose takes some trial and  
error. Use the instructions stated on the detergent package as a guide, then alter the  
dosage according to the results.  
If you overdose, you will get over foaming issues, but if you under-dose you will get poor  
performance and over time your washer will start to smell as scum builds up inside it.  
Detergent advice  
If your washer smells you are probably not using enough detergent for the soil level  
in your loads. Run a ‘Drum Clean’ cycle and either buy a better quality detergent or  
use a higher dose. If you are using an ‘Eco’ detergent, alternate the use of this with a  
mainstream detergent.  
1
Add the detergent BEFORE starting the cycle, close the dispenser and do not open it  
while the cycle is running.  
If you find foam leaking from your washer, check you are using a low sudsing or front  
loader type detergent and check the quantity you are using against the detergent  
manufacturers recommendation. You may need to reduce the amount you are using.  
2
3
fabric softener  
Fabric softener is added to the middle compartment of the dispenser marked with a  
The washer will automatically flush the softener during the rinse.  
.
If you wish to use fabric softener we recommend to:  
Use it sparingly. Measure it carefully and do not use more than 25 mls (1 cap) (some  
thicker varieties may need diluting).  
1
Clean your dispenser regularly.  
2
3
4
Clean your machine regularly using the ‘Drum Clean’ cycle.  
Complete wash cycles at a wash temperature of 40°C or above at regular intervals  
(eg every 5th wash) as washing in cold water increases the chance of scrud occurring  
(see below).  
Note: if you fill beyond the MAX mark, the fabric softener will be dispensed into the  
bowl prematurely and contribute to scrud.  
Scrud  
Scrud is the name of the waxy build-up that can occur within any washer when fabric  
softener comes in contact with detergent. This build-up is not brought about by a fault  
in the machine. If scrud is allowed to build up in the machine it can result in stains on  
clothes and an unpleasant smell in your washer.  
23  
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WaSH CyCLES  
WH7060P and WH8060P models  
Your washer has a number of wash cycles to suit your laundering needs. Selecting the  
most appropriate cycle for each particular wash load will help ensure you get the best  
wash result.  
Max.  
LOaD  
SIzE  
DEfaULT  
WaSH  
TEMP.  
(°C)  
Max.  
WaSH  
TEMP.  
(°C)  
DEfaULT  
SPIN  
SPEED  
(rpm)*  
Max.  
SPIN  
SPEED  
(rpm)*  
CyCLE  
DESIGNED fOR  
DESCRIPTION  
(kg)*  
Cottons**  
Normally soiled  
everyday cotton loads,  
eg whites.  
A comprehensive cycle  
specifically designed for  
cottons.  
7 or 8  
7 or 8  
40  
90  
1400  
1400  
Everyday  
Normally or lightly  
soiled everyday items  
eg towels, sheets,  
sweatshirts, t-shirts.  
A faster cycle designed  
for mixed loads with  
normal soiling.  
40  
90  
1400  
1400  
Heavy  
Heavy soiled durable  
garments eg tea towels,  
rugby shorts.  
A stronger, hotter wash  
for more durable items.  
7 or 8  
4
60  
40  
90  
60  
1400  
500  
1400  
800  
Delicate  
Easy Iron  
Delicate, lightly soiled  
items, eg tops, blouses.  
Gentler wash with more  
water to look after  
delicate items.  
Minimising creasing eg  
shirts, trousers.  
Less spinning with  
‘Wrinkle Free’ option to  
help minimise the need  
for ironing.  
4
4
40  
60  
60  
60  
90  
90  
800  
800  
1400  
800  
800  
1400  
Bulky  
Washing bulky items.  
A warm, gentle wash  
and slow spin for special  
care of bulky items.  
Allergy  
Asthma sufferers  
and people with skin  
sensitivities.  
Hot wash to kill dust  
mites and extra rinses  
to remove all traces of  
detergent.  
7 or 8  
Handwash  
Quick  
Very delicate lightly  
soiled garments, eg  
woollens.  
Very gentle wash action  
for extra special items.  
2
4
2
30  
40  
40  
40  
40  
60  
500  
800  
800  
500  
1100  
1400  
Lightly soiled garments.  
A quick cycle for lightly  
soiled loads.  
Super  
Quick  
Freshening up small  
musty or lightly soiled  
items.  
A quick cycle for small  
lightly soiled loads.  
Rinse  
Items that require  
rinsing only.  
Two rinses followed by  
a spin.  
7 or 8  
7 or 8  
Cold  
N/A  
Cold  
N/A  
1400  
1400  
1400  
1400  
Spin  
Spinning wet items.  
Spin only.  
Drum  
Clean  
Maintaining the  
cleanliness of your  
washer.  
A hot cycle to remove  
any residues inside the  
washer.  
90  
90  
1400  
1400  
* Depends on your model of washer (7.0 kg or 8.0 kg capacity).  
** Cottons 40°C and 60°C, with Normal Soil, Eco and 1400 rpm are the standards energy testing and labelling  
cycles in accordance with EN 60456 and EU directive 2010/30/EU. These are the standard cotton programmes  
for normally soiled cotton laundry. They are the most efficient programmes in terms of combined energy and  
water consumption for cotton laundry. The water temperature may differ from declared cycle temperature.  
24  
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WaSH CyCLES  
WH7060J and WH8060J models  
Your washer has a number of wash cycles to suit your laundering needs. Selecting the  
most appropriate cycle for each particular wash load will help ensure you get the best  
wash result.  
Max.  
LOaD  
SIzE  
DEfaULT  
WaSH  
TEMP.  
(°C)  
Max.  
WaSH  
TEMP.  
(°C)  
DEfaULT  
SPIN  
SPEED  
(rpm)  
Max.  
SPIN  
SPEED  
(rpm)  
CyCLE  
DESIGNED fOR  
DESCRIPTION  
(kg)*  
Cottons**  
Normally soiled everyday  
cotton loads, eg whites.  
A comprehensive cycle  
specifically designed for  
cottons.  
7 or 8  
7 or 8  
40  
90  
1200  
1200  
Everyday  
Normally or lightly  
soiled everyday items  
eg towels, sheets,  
sweatshirts, t-shirts.  
A faster cycle designed  
for mixed loads with  
normal soiling.  
40  
90  
1200  
1200  
Heavy  
Heavy soiled durable  
garments eg tea towels,  
rugby shorts.  
A stronger, hotter wash  
for difficult stains on  
durables.  
7 or 8  
4
60  
40  
90  
60  
1200  
500  
1200  
800  
Delicate  
Easy Iron  
Delicate, lightly soiled  
items, eg tops, blouses.  
Gentler wash with more  
water to look after  
delicate items.  
Minimising creasing eg  
shirts, trousers.  
Less spinning with  
‘Wrinkle Free’ option to  
help minimise the need  
for ironing.  
4
4
40  
40  
60  
40  
800  
800  
800  
1100  
Quick  
Rinse  
Spin  
Lightly soiled garments.  
A quick cycle for lightly  
soiled loads.  
Items that require rinsing  
only.  
Two rinses followed by  
a spin.  
7 or 8  
7 or 8  
Cold  
N/A  
Cold  
N/A  
1200  
1200  
1200  
1200  
Spinning out wet items.  
Spin only.  
Drum  
Clean  
Maintaining the  
cleanliness of your  
washer.  
A hot cycle to remove  
any residues inside the  
washer.  
90  
90  
1200  
1200  
* Depends on your model of washer (7.0 kg or 8.0 kg capacity).  
** Cottons 40°C and 60°C, Eco and 1200 rpm are the standards energy testing and labelling cycles in accordance  
with EN 60456 and EU directive 2010/30/EU. These are the standard cotton programmes for normally soiled  
cotton laundry. They are the most efficient programmes in terms of combined energy and water consumption  
for cotton laundry. The water temperature may differ from declared cycle temperature.  
If you wash a particularly dirty load, we recommend putting the washer through a  
‘Rinse’ cycle once the cycle has finished and the load has been removed, to clean out  
any remnants from that cycle and to prevent contamination of the next loads that are  
washed.  
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WaSH CyCLE OPTIONS  
All wash cycles default to the recommended options for that cycle based on the average  
expected load to be washed. You can vary the options (eg ‘Wash Temp’, ‘Spin Speed’)  
to create your desired cycle. Note: some options are not available on some cycles, for  
clothes care reasons, or because the option is not appropriate for the cycle.  
To change a wash option or options you have selected after a cycle has started, touch  
and select your new setting, then touch  
again to resume the cycle with the new  
setting or settings. Note: some options may not be available for selection under certain  
conditions and after particular stages of the cycle have passed.  
Wash Temp  
Your washer offers five wash temperatures:  
Cold  
30°C  
40°C  
60°C  
90°C  
●  
●  
Simply touch the ‘Wash Temp’ button to increase or decrease the wash temperature.  
The washer will fill with both hot and cold water to achieve the selected wash  
temperature. If required the washer will heat the water to the selected temperature.  
Some temperatures are not available on some cycles as a safeguard for your clothes  
(eg 60°C and 90°C on the ‘Handwash’ cycle).  
●  
ImpORTANT!  
When 90°C temperature is selected, the door glass will become hot. Do not touch the  
glass part of the door. Keep children away from the washer.  
Spin Speed  
●  
●  
Your WH7060P or WH8060P model of washer offers four spin speeds: 500 rpm,  
800 rpm, 1100 rpm and 1400 rpm, plus an additional ‘No Spin’ option.  
Your WH7060J or WH8060J model of washer offers three spin speeds: 500 rpm,  
800 rpm, 1200 rpm, plus an additional ‘No Spin’ option.  
Simply increase or decrease the spin speed by touching the ‘Spin Speed’ button.  
Selecting ‘No Spin’ will end the cycle after the rinse, allowing you to remove items you  
wish to drip dry. Note: the washer will complete the default wash and rinse spins for  
the cycle; only the final spin will not be completed. If you have removed the items you  
wish to drip dry and there are items remaining that you would like to proceed to spin,  
●  
●  
press  
and select the ‘Spin’ cycle. If necessary, modify the spin speed to best care for  
your load (ie spin delicate items at 500 rpm for best garment care).  
Soil Level (WH7060P and WH8060P models only)  
The ‘Soil Level’ option lets you adjust the wash to suit the amount of soil in your load.  
For example, select ‘Heavy’ for dirty clothes; for items that are only lightly soiled, select  
‘Light’. This adjusts the wash time accordingly to give the load the right amount of  
agitation to remove the soil.  
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WaSH CyCLE OPTIONS  
Wash Boost  
Pre Wash  
For extra dirty loads you can perform a ‘Pre Wash’. Your washer will start the wash with  
a short wash in cool water to remove excess soil. After this the machine will drain and  
then fill at the selected temperature for the main wash.  
If you use the ‘Pre Wash’ option, liquid or powdered detergent needs to be placed  
in the correct detergent compartment. The pre wash compartment is on the right  
hand side of the drawer, marked ‘1’. When you select ‘Pre Wash’, the compartment is  
flushed at the start of the cycle. The detergent for the main wash must be a powder,  
and should be placed in the compartment marked ‘2’.  
Simply touch the ‘Wash Boost’ button and select ‘Pre Wash’ when choosing your wash  
options. Note: ‘Pre Wash’ cannot be selected after a wash cycle has been started, ie  
if you touch  
and try to select ‘Pre Wash’ it will be unavailable. ‘Pre Wash’ must be  
selected at the start of the cycle.  
Rinse+  
If you have a particularly dirty load, or you have sensitive skin and wish to give your  
clothes an extra rinse, select ‘Rinse+’ from the ‘Wash Boost’ options. Your load will  
undergo an extra rinse to get rid of any residual detergent or soil in the items.  
Note: ‘Rinse+’ will not be available if the ‘Eco’ option has been selected.  
Options  
Wrinkle Free (WH7060P and WH8060P models only)  
We recommend you remove the clothes from the washer immediately after the  
completion of the cycle to minimise wrinkling and creasing of items and to prevent  
dye run. However, if you will not be present at the end of the wash you can select  
‘Wrinkle Free’.  
When ‘Wrinkle Free’ is selected, the washer will tumble the clothes once every  
15 minutes for up to 12 hours after the cycle has finished. The ‘Wrinkle Free’ light and  
button will flash, and the washer will beep at regular intervals to remind you to  
remove your load. To remove the load during this phase, simply press the  
button.  
Eco  
Use the ‘Eco’ option to save water and energy. Selecting ‘Eco’ will reduce the wash  
temperature slightly and alter the wash time.  
Note: this option will not be available if ‘Pre Wash’ has been selected.  
●  
If you wish to, you can select both the ‘Pre Wash’ and ‘Rinse+’ ‘Wash Boost’ options  
to perform on the same cycle. Likewise, you can select ‘Eco’ and ‘Wrinkle free’ to  
perform on the same cycle. Touch the appropriate button until both options are  
selected. Repeat to deselect an option.  
for clothes care and performance reasons not all options may be available on some  
cycles.  
●  
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WaSH CyCLE OPTIONS  
add a Garment (WH7060P and WH8060P models only)  
The ‘Add a Garment’ option enables you to add or remove items during the wash stage  
of the cycle, under certain conditions. Once the ‘Add a Garment’ button is touched, the  
button and time to go will flash. Wait until you hear the door unlock. Open the door  
and add or remove items. Close the door and touch  
to restart the cycle. The ‘Add  
a Garment’ button will only operate during the wash part of the cycle and when the  
temperature selected is lower than 60°C. ‘Add a Garment’ can be used when the total  
wash volume has been reached, as your washer will drain the water to a lower level if  
necessary, so the door can be opened.  
Keylock  
This option enables you to deactivate the buttons on the display panel, except for the  
‘Power’ and ‘Keylock’ buttons. This prevents accidental button presses.  
To turn Keylock mode ON or OFF when the washer is powered on:  
Touch and hold the button for 2 seconds.  
●  
Note: when activated, the light above the button is illuminated.  
If Keylock mode is activated and the machine is powered off:  
●  
●  
To turn your washer on, press the  
two seconds. Select your wash cycle, options and then touch  
button, then touch and hold the button for  
to start the cycle.  
To turn the washer off at anytime when keylock is activated simply press the  
button.  
Delay Start  
The ‘Delay Start’ option enables you to delay the start of the wash cycle from between  
5 minutes and 12 hours. Times you can select are 5 min, 15 min, 30 min, 1 hour, then  
hourly up to 12 hours. This can be useful to time your washing to finish when you arrive  
home from work, or to start once you have finished in the shower. Some stain removers  
also require you to spray them on then leave for several minutes, before washing.  
Your washer will wait for the selected time then start without you having to wait or  
remember to start your machine.  
To programme a ‘Delay Start’ time, simply touch the ‘More’  
button to increase the  
delay time and ‘Less’ button to decrease the time or turn ‘Delay Start’ off. Touch  
to confirm your selection and start the countdown. Once started, the time will count  
down on the digital display screen in 1 minute increments, the ‘Delay Start’ light will  
flash and the  
light will stop flashing and turn on solid.  
Note: if you hold the ‘More’  
button down, the time displayed on the screen will increase  
after every half a second (more convenient than touching the button repetitively).  
To remove a ‘Delay Start’ time once it is counting down, simply touch  
, then touch the  
‘Less’ button to decrease the time to zero. Touch to start the cycle immediately.  
Note: we suggest that you avoid using ‘Delay Start’ for damp, non-colourfast items as  
this may cause dye run to occur. We also recommend you use powder detergent when  
you use the ‘Delay Start’ function.  
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CUSTOMISING WaSH CyCLES  
After using your washer a few times you may discover there are some wash options you  
prefer for some cycles.  
You can programme your washer to remember the wash options you prefer for each  
wash cycle. For instance, you may want to set the ‘Easy Iron’ cycle to cold wash  
temperature or set the ‘Everyday’ cycle so it gives you Rinse+ every cycle.  
To customise a cycle:  
Press  
to turn the machine on.  
1
2
3
Turn the dial to select the cycle you wish to customise.  
Touch and hold any of the wash option buttons for 3 seconds. The cycle icon will flash  
on and off to indicate that the product is in cycle adjustment mode. The display will  
show  
.
Select the wash options you prefer by touching the relevant option button.  
Touch to save the selected settings.  
4
5
Your washer will automatically remember your changes for all future washes you do on  
this cycle.  
factory Reset  
You can reset your washer to the default settings it left the factory with:  
Turn the dial to select ‘Spin’.  
1
2
Touch and hold the ‘Delay Start’ ‘More’ , the ‘Delay Start’ ‘Less’  
buttons together for 3 seconds.  
and ‘Options’  
Your washer will now be reset to the default settings.  
3
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CaRING fOR yOUR WaSHER  
When you have finished using your washer  
●  
●  
Unplug the machine from the power socket.  
Wipe around the door and in the rubber gasket to remove any remaining water and  
foreign matter.  
●  
Turn off the taps to prevent the chance of flooding should a hose burst.  
Cleaning your washer  
Before you start cleaning your washer, ensure that it is disconnected from the power  
(ie unplug the machine from the power socket).  
Cleaning the control panel and outer surfaces of the washer  
Use a soft damp cloth to wipe all surfaces, then wipe dry. Avoid using chemical or  
scouring cleaners, as these will damage the paint and plastic surfaces of your washer.  
Cleaning the detergent dispenser drawer  
Wipe out the detergent dispenser drawer with a damp cloth. Clean it regularly,  
especially if you use fabric softener. To remove the drawer, pull it open, push down on  
the blue tab in the fabric softener compartment (labelled ‘PUSH’) and pull out. Rinse it  
out under warm water and replace.  
Cleaning the inside of your washer  
It is important that you regularly clean the inside of your machine using the ‘Drum  
Clean’ cycle. After 100 cycles your washer will flash the  
icon every time you turn your  
washer on to remind you to do this. If your washer starts to smell this is a sign that you  
should complete a ‘Drum Clean’ cycle. We recommend that you do not have any items  
in the washer when you run this cycle.  
Cleaning steps  
Add approximately 2 full scoops of a good quality powdered  
detergent directly into the main wash detergent compartment  
of the dispenser drawer (marked ‘2’) or use a drum cleaning  
product specifically designed for front loading washing  
machines (follow manufacturer’s instructions).  
1
Press  
cycle.  
Touch  
to turn your machine on and select the ‘Drum Clean’  
2
3
‘Drum Clean’ cycle  
to start the cycle (refer to the ‘Wash cycles’ section).  
Cleaning the drum and the door  
●  
●  
Use a soft damp cloth to wipe the door, cleaning any water marks or residue off it.  
Wipe the rubber ring around the door. Remove any items or lint accumulating in the  
bottom of the ring catchment and wipe out any water accumulated here. If this is not  
cleaned out, unpleasant odours will develop.  
If the drum has any residual dirt or lint stuck to it, remove this and wipe the drum clean.  
Do not leave any metal objects in the drum as these may rust and cause staining.  
●  
Do not allow children to swing on or place any weight on the door when open as this  
may cause damage.  
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CaRING fOR yOUR WaSHER  
Cleaning the pump filter  
The pump has a filter to trap foreign objects that enter the  
washer along with clothing. The pump filter can be accessed  
from the front of the washer.  
To clean the filter:  
This should be cleaned out approximately once a month.  
Drain residual water  
Turn the power off and unplug the machine.  
1
2
Use a coin to open the filter cover. Place the edge of the coin  
into the slot and tilt upwards whilst levering the cover open.  
Unhook the pump outlet hose and pull it out (about 150 mm).  
Remove the plug and allow any water (approximately  
250 mls) to drain into a shallow dish.  
3
After the draining process is complete, replace the plug into  
the hose and refit the hose back into the housing.  
Remove the filter by turning anti-clockwise. Clean and rinse  
under a tap.  
Replace the filter by turning clockwise until the white mark on  
the filter is in line with the white line on the pump housing.  
4
5
6
Replacing filter  
white marks are in line  
white marks are not in line  
Correct  
Incorrect  
White mark on filter must be in line with white line on pump housing  
Close the filter cover.  
7
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CaRING fOR yOUR WaSHER  
Cleaning the hoses  
Each hose has a filter in it, preventing any solid contaminants in the water entering your  
washing machine. Occasionally you should unscrew the water inlet hoses where they  
connect to the taps, check these for any build up of dirt and wash this out.  
Nappy sanitisers/bleach  
Nappy sanitisers and bleach are very corrosive to metal surfaces. DO NOT tip the  
contents of a nappy bucket into your machine. Rinse and wring items out thoroughly  
before placing them in the machine.  
Moving your washer  
If you need to move your washer a considerable distance (eg moving house), remember  
to replace the transit bolts before moving it. These will protect internal components of  
the washer from damage.  
To replace the transit bolts, pull out the bolt-hole covers in the back of the machine.  
Push the transit bolt rubber grommets and plastic spaces into the hole left and tighten  
it with the spanner provided with the product.  
Make sure any water in the washer is drained out. This can be done by cleaning out the  
pump filter (refer to ‘Caring for your washer’ section ‘Cleaning the pump filter’).  
ImpORTANT!  
Leave the door to your washer open when it is not in use to allow the washer to dry  
out, otherwise it will develop unpleasant odours. When leaving the door open like  
this, it is extremely important that children and pets are kept away from the washer so  
they cannot be accidentally trapped inside it.  
aside from the detergent dispenser, water hoses, and the pump filter, no other parts  
are designed to be removed from the machine for cleaning. Do not attempt to remove  
any other part of the machine.  
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BEfORE yOU CaLL fOR SERVICE  
User warnings  
Your washer is capable of diagnosing a number of its own problems. It will sound a  
continuous series of beeps and display a code when it has a problem that you can  
correct yourself. All control panel lights will turn off and the code will be displayed to  
inform you what the problem is. To stop the beeps, press any button on the control  
panel. Do not try to continue washing once you stop the noise. You must address the  
problem the washer is alerting you to.  
Check this chart before you call for service.  
PROBLEM  
DISPLayED aS  
WHaT TO DO  
Water is not  
getting to the  
machine.  
Check the taps have been turned on.  
If there is no hot water connection the machine will  
heat the water itself, but there must be a cold water  
connection to the cold valve.  
Check the hose connections. If the cold water  
supply is connected to the hot valve and there is no  
connection to the cold valve the machine will not fill.  
Check the inlet hose filters are not blocked, the hoses  
are not kinked and are attached correctly.  
Check that the drain hose is not too low or pushed  
into the standpipe too far. This will cause the water to  
siphon out of the machine.  
Check the cold water temperature does not exceed  
the 35°C temperature requirement.  
Check the water flow rate. It maybe too low.  
Wash load  
is out of  
balance.  
Touch  
to try the spin again.  
If the out of balance persists, pause the cycle,  
manually redistribute the load and touch  
to spin  
again. If necessary, stop the cycle, select ‘Spin’ and  
touch  
.
If the problem persists, check the machine is correctly  
levelled.  
Too many  
suds.  
Machine will stop and flash  
for 10 minutes  
while waiting for suds to dissipate. The machine  
will not beep during this time. After 10 minutes the  
machine will automatically restart. At any point during  
that 10 minutes you can touch  
to restart the  
machine, but it is recommended that the machine be  
left to restart automatically.  
Check you are using a suitable detergent.  
Check you are not overdosing the detergent.  
Check the standpipe height for the drain does not  
exceed 1200 mm.  
33  
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BEfORE yOU CaLL fOR SERVICE  
PROBLEM  
DISPLayED aS  
WHaT TO DO  
Door is  
locked.  
The temperature in the drum is over 60°C therefore  
it is not safe to open the door. Wait until the  
temperature drops below 60°C.  
Check the water level in the drum. If the level is above  
the bottom of the door seal, the door cannot be  
opened. Use the ‘Add a Garment’ button if you wish  
to add or remove items (WH7060P and WH8060P  
models only).  
If the drum is still moving, wait for it to stop before  
attempting to open the door.  
Door is open.  
Close the door fully and touch  
.
Try opening and closing the door again.  
Reposition the load, make sure the load is correctly in  
the drum and that protruding items are not stopping  
the door from closing.  
34  
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faULT CODES  
When a continuous series of beeps is sounded, all the lights turn off on the control  
panel and a number appears on the display, a fault has occurred. The washer will  
automatically enter this mode if a fault occurs. The fault code will be displayed as  
followed by a number on the digital display. To stop the sound, touch any button and  
perform the following steps:  
Turn your machine off at the power point.  
Wait 1 minute and turn it back on.  
Check your machine is correctly levelled (refer to page 8).  
Remove your wash load.  
Perform a ‘Rinse’ cycle.  
1
2
3
4
5
6
7
If the fault re-occurs repeat steps 1 and 2.  
If the machine still will not work you will be required to call a Fisher & Paykel service  
technician to arrange service (refer to the ‘Customer Care’ section). Record the fault  
code number displayed and the serial number of your washer (located on the rear of  
the machine, and/or above the drum opening when the door is open) before calling. The  
fault code will indicate to the Repairer what the problem could potentially be.  
If a fault code is being displayed, you can still turn your washer off by pressing  
.
35  
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TROUBLESHOOTING  
The following is a list of problems you may encounter when using this appliance and  
some suggestions that may help to correct the problem. If you still have problems,  
please contact your Fisher & Paykel service technician.  
Solving operating problems  
PROBLEM  
POSSIBLE CaUSES  
WHaT TO DO  
Power not switched on at  
the wall.  
Check power is switched on at the  
wall.  
Pressing  
does not turn on  
machine.  
Household power supply  
fault.  
Turn off power at power point.  
Unplug washer. Wait 60 seconds,  
plug back in, switch power on and  
try again.  
Washer door not closed  
properly.  
Open and reclose door.  
Touching  
not start the fill.  
does  
The washer is waiting for a  
command from you.  
If  
is flashing then the washer is  
waiting for a command from you.  
The washer has detected a  
fault.  
Check if a code is being displayed  
on the panel. (Refer to pages  
33 – 34).  
Hot and cold taps not  
turned on.  
Check that both hot and cold  
taps are turned on (if using cold  
inlet only ensure inlet valve cap is  
installed on the hot valve on the  
machine).  
Hot and cold taps  
not connected to the  
corresponding valve on the  
machine.  
Check the cold tap is connected to  
the cold valve on the machine and  
the hot tap is connected to the hot  
valve.  
Blocked hose filters.  
Check the tap end of the inlet hoses  
for blockages.  
Inlet hose leaking, twisted  
or damaged.  
Check the inlet hose for leaks or  
damage. Check that the inlet hose is  
not twisted.  
Faulty water supply.  
Check taps that aren’t connected to  
the machine are working.  
Delay start maybe set.  
Refer to page 28.  
Washer stops  
working mid  
cycle.  
The washer has detected a  
fault.  
Refer to pages 33 – 34.  
Power or water failure.  
Check the power and/or water is  
working correctly.  
Washer has been paused.  
Too many suds.  
Touch the  
button to continue.  
Washer is waiting for suds to  
dissolve before continuing the cycle.  
36  
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TROUBLESHOOTING  
Solving operating problems  
PROBLEM POSSIBLE CaUSES  
WHaT TO DO  
Washer drains  
while filling.  
Drain hose too low.  
Ensure the height of the drain hose is  
at least 800 mm from the floor level  
(refer to page 10).  
Drain hose sitting in water.  
Drain hose blocked.  
Clear the drain.  
Washer is not  
draining.  
Clear the drain hose.  
Pump filter blocked.  
Clear the pump filter (refer to page 31).  
Drain hose higher than  
1200 mm above floor level.  
Lower the level of the drain hose (refer  
to page 10).  
Filling  
continuously.  
Drain hose not connected  
to standpipe or tub.  
Connect drain hose correctly (refer to  
page 10).  
Machine siphoning.  
Ensure standpipe or tub is at least 800  
mm from the floor level.  
Poor rinsing.  
Incorrect detergent used.  
Too much detergent used.  
Use low sudsing, front loader  
detergent only (refer to page 22).  
Ensure the correct dose of detergent  
is used for the load size and soil level  
(refer to page 23).  
Not spinning  
properly.  
Load has gone out of  
balance.  
Open door and redistribute load, then  
restart the washer.  
Machine is not level.  
Ensure machine is correctly levelled  
(refer to page 8).  
Suds build up.  
Check the amount of detergent used,  
reduce if necessary.  
Too many soap  
suds.  
Incorrect type of  
detergent used.  
Use low sudsing, front loader  
detergent only (refer to page 22).  
Too much detergent used.  
Ensure the correct dose of detergent  
is used for the load size and soil level  
(refer to page 23).  
Small puddle of  
water from under  
the machine.  
Inlet hose or drain hose  
leaking.  
Check inlet hoses and the drain hose are  
correctly attached and not damaged.  
Lots of suds.  
Suds may have leaked and then  
dissolved.  
Detergent dispenser  
blocked.  
Clean detergent dispenser drawer  
(refer to page 30).  
Detergent dispenser  
drawer not fully closed.  
Close detergent dispenser drawer fully  
and ensure it remains closed during  
the cycle.  
Damage to door seal.  
Check seal inside door for damage. If it  
sustains any damage it will need to be  
replaced.  
37  
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TROUBLESHOOTING  
Solving operating problems  
PROBLEM POSSIBLE CaUSES  
WHaT TO DO  
Cycle time  
longer than  
Wash time is approximate.  
Wash time may be influenced by a  
number of factors (refer to page 18).  
usual/Inaccurate  
time reading/  
Adjustment of  
time remaining  
during cycle.  
Low water pressure or  
flow rate.  
Ensure that inlet hose filters are not  
blocked.  
Out of balance or  
oversudsing.  
Recovery from out of balance or  
oversudsing will extend cycle time  
(refer to page 19).  
Washing a large load.  
Be aware that it will take longer for  
the machine to fill.  
Selecting various options.  
Be aware that some options will  
extend cycle time.  
Detergent or  
fabric softener  
remaining  
Detergent drawer not  
properly closed or was  
opened part way through  
the cycle.  
Ensure the detergent dispenser  
drawer is fully closed at the start  
of the cycle and remains closed  
throughout the cycle.  
in detergent  
dispenser at the  
end of the cycle.  
Dirty or blocked detergent  
dispenser.  
Clean the detergent dispenser (refer  
to page 30).  
Liquid sitting at the ‘Max’  
level at the end of the  
Clean the fabric softener dispenser  
(refer to page 30).  
cycle indicates a blockage.  
Dispenser over loaded  
with detergent.  
Clean out remaining detergent  
and refer to page 23 for dosing  
information.  
Washing very wet  
at the end of the  
cycle.  
Cycle selected not  
appropriate.  
Particularly short or delicate cycles  
have shorter spins which can result in  
wetter washing at the end of the cycle.  
Incorrect spin speed for  
load selected.  
Select a faster spin speed  
An out of balance load  
has occurred.  
The washer compensates for the  
out of balance by using a lower spin  
speed, to reduce noise and potential  
damage to itself.  
Vibrating.  
Transit bolts left in place.  
Washer may not be level.  
Ensure transit bolts are removed prior  
to use of the machine (refer to page 6).  
Ensure washer is installed on an  
appropriate surface and levelled  
correctly (refer to page 8).  
Load is out of balance.  
Wash an average sized load rather than  
a smaller load or a single item. Washing  
one item at a time is not recommended  
as it is difficult for the washer to  
balance a single item during spin.  
38  
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TROUBLESHOOTING  
Solving wash problems  
PROBLEM POSSIBLE CaUSES  
WHaT TO DO  
Creasing.  
Washer overloaded.  
Do not overload washer.  
Incorrect cycle for load  
type.  
Use the ‘Easy Iron’ or ‘Handwash’ cycle  
for creasable items.  
Spin speed too fast.  
Select a slower spin speed.  
Wet clothes left in  
washer or laundry basket.  
Laundry left sitting wet is more likely  
to crease. If not removing clothes  
from washer immediately at end of  
cycle, select the ‘Wrinkle Free’ option  
(WH7060P and WH8060P models  
only). Do not leave wet washing sitting  
in a washing basket.  
Wash temperature too  
hot for load type.  
Select a lower wash temperature. Check  
items care label for correct care.  
Items not sorted  
correctly.  
Sort load so that items of similar weight  
are washed together (refer to page 20).  
Poor soil  
Removal.  
Incorrect wash cycle  
selected.  
Select a wash cycle that is appropriate  
for the amount of dirt (refer to pages  
24 and 25).  
Insufficient detergent.  
Washer overloaded.  
Ensure the correct dose of detergent  
is used for the load size and soil level  
(refer to page 23).  
Ensure the washer is not overloaded  
in terms of its capacity or the cycle  
selected (refer to pages 24 and 25).  
Items require a longer  
wash time.  
Select a higher soil level option if  
available (WH7060P and WH8060P  
models only).  
Load was particularly  
dirty.  
Select ‘Pre Wash’ for particularly dirty  
loads (refer to page 27).  
Items not sorted  
correctly.  
Wash heavily and lightly soiled  
garments separately.  
Washer dirty from  
previous wash.  
After washing particularly dirty clothing,  
we recommend putting the washer  
through a ‘Rinse’ cycle after the load  
has been removed, to wash away any  
remnants of dirt and to prevent it  
contaminating future washes.  
Incorrect wash  
temperature selected in  
relation to the type of  
soil.  
Select a wash temperature suitable for  
the type of soil, eg warm for greasy soils,  
cold for muddy soils. Increasing the wash  
temperature generally improves soil  
removal and overall wash performance.  
39  
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TROUBLESHOOTING  
Solving wash problems  
PROBLEM POSSIBLE CaUSES  
WHaT TO DO  
Dye transfer.  
Coloured items not washed  
separately from white/light  
coloured items.  
Remember to separate whites and  
colours.  
New or non-colourfast items  
not washed separately.  
Wash non-colourfast items separately  
and select ‘Cold’ wash temperature.  
Wet items have been left  
sitting for too long.  
Remove items from washer as soon  
as the cycle is finished, or if items are  
not to be removed from the washer  
immediately select ‘Wrinkle Free’.  
Wash temperature.  
Consider the wash temperature  
you select for your coloured items.  
Lower the temperature if you are  
concerned.  
Black or grey  
marks on clothes.  
Correct amount of  
detergent.  
Ensure the correct dose of  
detergent is used for the load size  
and soil level (refer to page 23).  
Washer needs to be  
cleaned.  
Empty the machine and complete a  
‘Drum Clean’ cycle (refer to page 30).  
Tangling.  
Items not sorted correctly.  
Separate larger items from smaller  
items.  
Washer loaded incorrectly.  
Load items loosely and individually  
into the washer (ie not folded).  
Incorrect cycle for load type  
selected.  
Use the ‘Easy Iron’ cycle to wash  
shirts.  
Washer overloaded in terms  
of its capacity or the cycle  
selected.  
Try washing average to smaller load  
sizes.  
Delicate items.  
Wash pantyhose, bras and any other  
delicate items prone to tangling in a  
mesh laundry bag.  
Contact a Fisher & Paykel service technician if a problem persists.  
40  
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PRODUCT fICHE (aCCORDING TO EU 1061/2010)  
Fisher & Paykel  
MODEL  
WH7060P1  
WH8060P1  
WH7060J1  
WH8060J1  
Rated Capacity (kg)  
ENERGy EffICIENCy  
7
8
7
8
A+++ (highest efficiency)  
to D (least efficient)  
A+++  
A+++  
A+++  
A+++  
ENERGy CONSUMPTION  
Annual Energy Consumption (kWh/year)1  
Cotton full load at 60°C (kWh)  
Cotton partial load at 60°C (kWh)  
Cotton partial load at 40°C (kWh)  
Weighted power off- mode (W)  
134  
0.63  
0.65  
0.44  
0.18  
115  
134  
0.59  
0.60  
0.40  
0.18  
115  
0.50  
0.54  
0.41  
0.18  
0.49  
0.53  
0.39  
0.18  
Weighted power consumption  
in left- on mode (W)  
0.18  
0.18  
0.18  
0.18  
Annual water consumption (L/year)2  
SPIN-DRyING EffICIENCy CLaSS3  
A (most efficient) to G (least efficient)  
Maximum Spin Speed (rpm)  
9200  
8300  
9200  
8300  
B
B
B
B
1400  
49  
1400  
48  
1200  
52  
1200  
53  
Residual Moisture (%)  
PROGRaMS TO WHICH THE INfORMaTION ON THE LaBEL aND fICHE RELaTES:  
Cotton 60°C, Eco and Cotton 40°C, Eco4  
PROGRaM TIME Of THE STaNDaRD PROGRaM (MIN)  
Cotton full load at 60°C  
216  
220  
206  
0.2  
212  
219  
206  
0.2  
219  
215  
203  
0.2  
216  
213  
204  
0.2  
Cotton partial load at 60°C  
Cotton partial load at 40°C  
Duration of left on mode (min)5  
aIRBORNE aCOUSTICaL NOISE EMISSIONS6  
Washing (dB(A))  
54  
70  
54  
72  
54  
68  
54  
68  
Spinning (dB(A))  
1ꢁAnnual energy consumption is based on 220 standard washing cycles for cotton for cotton programmes at 60°C  
and 40°C at full and partial load, and the consumption of low power modes. Actual energy consumption will  
depend on how the appliance is used.  
2ꢁAnnual water consumption is based on 220 standard washing cycles for cotton programmes at 60°C and 40°C  
at full and partial load. Actual water consumption will depend on how the appliance is used.  
3ꢁBased on the standard 60°C cotton program at full load and the 40°C cotton program at partial load.  
4ꢁThe standard 60°C cotton program and the standard 40°C program are the standard washing programmes to  
which the information in the label and the fiche relates. These programmes are suitable to clean normally soiled  
cotton laundry and are the most efficient programmes in terms of combined energy and water consumption.  
5ꢁIn case there is a power management system.  
6ꢁBased on the standard 60°C cotton program at full load.  
41  
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MaNUfaCTURER’S WaRRaNTy  
You automatically receive a 2 year Manufacturer’s Warranty with the purchase of this  
clothes washer covering parts and labour for servicing within the country of purchase.  
fisher & Paykel undertakes to:  
Repair or, at its option, replace without cost to the owner either for material or labour  
any part of the product, the serial number of which appears on the product, which is  
found to be defective within TWO YEARS of the date of purchase.  
If your product qualifies, you also receive an additional EIGHT YEAR parts only  
Manufacturer’s Warranty on your Direct Drive motor. This additional 8-year  
Manufacturer’s Warranty commences on the day following the expiry of the 2-year  
Manufacturer’s Warranty and excludes the motor controller and labour. Fisher & Paykel  
will repair (as to parts) or, at its option, replace any Direct Drive motor (but not the  
motor controller) which is found to be defective within this additional Manufacturer’s  
Warranty period. You will be responsible for any labour costs.  
To see if your product qualifies for this additional Manufacturer’s Warranty, refer to our  
website: www.fisherpaykel.com/smartdrive  
Note: these Manufacturer’s Warranties are an extra benefit and do not affect your legal  
rights.  
These Manufacturer’s Warranties DO NOT cover  
Service calls which are not related to any defect in the product. The cost of a service  
call will be charged if the problem is not found to be a product fault. For example:  
A
Correcting the installation, eg removal of bottom packer and transit bolts (front  
loading washers), levelling the machine, adjustment of the drain to correct siphoning,  
noises, crossed, kinked or leaking inlet hose connections, turning on water, noises  
caused by the waterhammer or power supplies.  
1
Providing instruction on use of the product or changing the set-up of the product,  
eg instruction on correct use of detergents and fabric softeners.  
Replacing fuses in, or correcting house wiring or correcting house plumbing,  
eg unblocking drains.  
2
3
Correcting fault(s) caused by the user.  
4
5
6
7
8
Noise or vibration that is considered normal, eg spin sounds, user warning beeps.  
Correcting damage caused by pests, eg rats, cockroaches, etc.  
Water on the floor due to incorrect loading or excessive suds.  
Blocked pumps, removal of foreign objects/substances from the machine, including  
the pump and inlet hose filters, eg bra wires, bread tags, nails, grit, scrud, etc.  
Correcting corrosion or discolouration due to chemical attack.  
9
Defects caused by factors other than:  
B
Normal domestic use; or  
Use in accordance with the product’s user guide.  
1
2
Defects to the product caused by accident, neglect, misuse or ‘act of God’.  
C
D
The cost of repairs carried out by non-authorised repairers or the cost of correcting  
such unauthorised repairs.  
42  
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MaNUfaCTURER’S WaRRaNTy  
Normal recommended maintenance as set out in the product’s user guide.  
E
F
Repairs when the appliance has been dismantled, repaired or serviced by other than a  
Fisher & Paykel service technician or the selling dealer.  
Pick-up and delivery.  
G
H
Transportation or travelling costs involved in the repair when the product is installed  
outside the Fisher & Paykel service technician’s normal service area.  
This product has been designed for use in a normal domestic (residential) environment.  
This product is not designed for commercial use (whatsoever). Any commercial use by a  
customer will affect this product’s Manufacturer’s Warranty.  
Service under these Manufacturer’s Warranties must be provided by a Fisher & Paykel  
service technician (refer to the ‘Customer Care’ section at the back of this book). Such  
service shall be provided during normal business hours. This Manufacturer’s Warranty  
certificate should be shown when making any claim.  
Please keep this user guide in a safe place.  
43  
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CUSTOMER CaRE  
Before you call for service or assistance…  
Check the things you can do yourself.  
Refer to your user guide and check:  
Your appliance is correctly installed.  
You are familiar with its normal operation.  
You have read the ‘Troubleshooting’ section at the back of the book.  
1
2
3
If after checking these points you still need assistance or parts, please contact Customer  
In UK if you need assistance...*  
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care  
Consultants.  
Phone: 08000 886605  
Postal address: Fisher & Paykel Appliances Ltd, Maidstone Road, Kingston, Milton  
Keynes, Buckinghamshire, MK10 0BD, United Kingdom  
*ꢀIf you call, write or contact our website please provide: your name and address, model  
number, serial number, date of purchase and a complete description of the problem.  
This information is needed in order to better respond to your request for assistance.  
Product details can be found on the rear of the machine, and/or above the drum  
opening (when the door is open).  
Registration  
Register your product with us so we can provide you with the best service possible.  
To register your product visit our website:  
www.fisherpaykel.com/uk/support/product-registration/  
Complete and keep for safe reference:  
Model  
Serial No.  
Purchase Date  
Purchaser  
Dealer  
Suburb  
Town  
Country  
44  
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EUROPEaN DIRECTIVE 2012/19/EU ON  
WaSTE ELECTRICaL aND ELECTRONIC EQUIPMENT (WEEE)  
This appliance is marked according to the European directive 2012/19/EU on Waste  
Electrical and Electronic Equipment (WEEE). By ensuring this product is disposed of  
correctly, you will help prevent potential negative consequences for the environment  
and human health, which could otherwise be caused by inappropriate handling of  
this product.  
The symbol  
marked on the serial plate, or on the documents accompanying the  
product, indicates that this appliance can not be treated as household waste. It shall  
be handed over to the applicable collection point for the recycling of electrical and  
electronic equipment. Disposal of the appliance shall be carried out in accordance  
with local environmental regulations for waste disposal.  
For more detailed information about treatment, recovery, and recycling of this  
product, please contact your local city office, your household waste disposal service  
or your Fisher & Paykel retailer/dealer from whom you purchased this product.  
45  
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Copyright © Fisher & Paykel 2014. All rights reserved.  
The product specifications in this booklet apply to the specific products  
and models described at the date of issue. Under our policy of continuous  
product improvement, these specifications may change at any time. You  
should therefore check with your dealer to ensure this booklet correctly  
describes the product currently available.  
GB  
429005 B  
10.14  
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