EV Rider Mobility Aid Stand N Ride User Manual

USER’S MANUAL  
EV Rid er, LLC  
6410 Arc Way • Suite A • Fort Myers • FL 33966  
www.evrider.com • 1.800.944.1997  
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TABLE OF CONTENTS  
PAGE  
3
3
3
4
4
5
Important Safety Information  
General Information  
Riding Terrain  
Mechanical Systems  
About the Batteries  
Additional Safety Information  
6
Stand N Ride Overview Diagram  
7
7
7
8
9
9
Assembly Instructions  
Tiller Assembly  
Base Frame Assembly  
Installing the Optional Seat Assembly  
Coupling the Tiller to the Base Frame  
Installing the Battery Pack  
10  
10  
11  
12  
12  
13  
14  
Before You Ride Checklist  
How to Ride the Stand N Ride  
Battery System and Charger  
Basic Maintenance  
Trouble Shooting  
Specifications  
Warranty Information  
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Page 3  
IMPORTANT SAFETY INFORMATION  
It is important to read and follow the instructions and the safety information contained  
within this owner's manual prior to use.  
General Information  
The SNR is a recreational battery-operated vehicle. It is not a mobility device for  
medically prescribed use and should not be used as such.  
Always wear a helmet when riding the SNR. For your convenience and safety, EV Rider  
provides a helmet with each SNR scooter.  
This product is not recommended for users younger than 16 years old.  
Operators must comply with local laws and regulations. Check with your local Police  
Department or the Dept. of Motor Vehicles to determine your local requirements with  
respect to the SNR.  
SNR scooters require skill to operate safely. Practice starting, stopping and turning in a  
large open area, free of vehicles, obstacles and pedestrians.  
Do not operate the SNR at night. The SNR is not equipped to be operated outdoors at  
night or in low light conditions. It may not be visible to other vehicles or pedestrians in  
these conditions.  
Do not operate the vehicle near children. When approaching pedestrians, announce  
your presence to minimize sudden, unexpected moves by pedestrians.  
This product is designed to be used only by one rider. Do not carry any additional  
people. Do not carry any items on the SNR unless they securely placed in the basket.  
Do not tow or pull the SNR electric scooter behind a vehicle, bicycle or pedestrian.  
Do not use the SNR to tow or pull anything.  
Riding Terrain  
Ride only on smooth, hard, flat surfaces. The SNR is not intended for off-road or hilly  
terrain conditions.  
Use caution when approaching curbs, uneven pavement, potholes or similar conditions.  
The wheels are not intended to go over more than 3” obstacles. You may fall when  
running over these obstacles.  
Do not ride the Stand N Ride downhill for extended periods of time. This may increase  
the wear of the brake lining and adversely affect the ability to stop the unit.  
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Page 4  
Mechanical Systems  
Check all joints, hinges and quick releases to ensure that the Stand N Ride is properly  
assembled. Stop using the product immediately if any joint, hinge or quick release  
becomes loose. Re-tighten the joint, hinge or quick release prior to resuming the ride.  
The electric motor, batteries and controls can get damaged if exposed to water. Do not  
use the Stand N Ride in the rain and do not drive through water puddles.  
If the brake lever touches the handle bar grip, stop using the unit until the brake lever is  
adjusted or replaced.  
About the Batteries  
The batteries (two 18 Ah batteries) are contained in the battery box, which also houses  
a circuit breaker and the charger port.  
While the batteries are charged before shipping from the manufacturer, we recommend  
that you charge the batteries fully before the first use (at least 4 hours).  
Use caution when recharging the batteries. Do not charge the batteries in an area  
prone to becoming wet.  
Recharge the batteries only in an area that is well ventilated.  
Keep children away from the Stand N Ride while it is being recharged.  
Do not use an extension cord to plug the charger to the wall outlet.  
Stop using the charger if the power cord or the charger connector (XLR connector)  
becomes worn, broken or damaged in any way. Have the product inspected and  
repaired by an authorized/qualified dealer.  
Do not modify the electrical controls or wiring. Any attempt to do this may result in  
injury and will void the warranty immediately. Use only motors, batteries and charging  
units supplied or approved for the Stand N Ride scooter.  
Do not use the Stand N Ride batteries to power any other battery-operated equipment.  
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Page 5  
Additional Safety Information  
Adjust the handle bar height to provide a comfortable and secure riding position on the  
Stand N Ride scooter. The rider's hands should be able to easily grasp the handle bar  
controls (throttle and brake lever). They should not be higher than the waist or lower to  
ensure proper posture and riding control of the unit.  
If using the seat option, the handle bar should be lower to compensate for the seating  
height of the user. The seat height should be such that both feet should rest on the  
floorboard comfortably and the hands must be able to grasp the handle bar controls.  
Handle bar and seat height positions should be locked and tightened.  
When finished riding the Stand N Ride scooter, remove the key and take it with you.  
This prevents unauthorized use of the product, especially by children.  
After taking the product apart for transportation, be certain to protect the handle bar  
controls from accidental damage and make sure that you balance the components,  
particularly on stairs to avoid falls.  
If service is necessary, contact your authorized Stand N Ride electric scooter service. Do  
not attempt to service the electric scooter yourself. Service by anyone other than an  
authorized service center will void the product's warranty.  
For service information call 1-800-944-1997 or visit our website at  
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Page 6  
Stand N Ride Overview  
Fast/Slow  
Battery Gauge  
ON/OFF  
Headlight  
FWD/REV  
Brake  
Horn  
Throttle  
Optional Seat  
Basket  
Take-Apart  
Rear Wheel  
Hub Motor/Drive Wheel  
Battery Pack  
Anti-Tippers  
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Page 7  
Assembly Instructions  
Your Stand N Ride is shipped in two boxes: 1 containing the tiller and 1 containing the  
base frame.  
After you have removed the Stand N Ride components from the protective packaging,  
you are ready to set up your scooter for riding by following these steps:  
Tiller Assembly:  
- Loosen the tiller height lock to allow for the  
insertion of the upper portion of the tiller/handle  
bar (Fig 1 and Fig 2).  
- Making sure that the main wire harness and the  
brake cable are not caught by the tubing, insert the  
upper tiller section and slide it to your desired  
height. Fasten the center guide screw so the tiller  
stays centered and then lock it in place by tightening the  
collar lock with the Allen key provided. You can always  
loosen it and re-adjust the height if your initial height is  
not comfortable.  
Fig 1  
- Make sure that the tiller is centered and securely fastened  
before you move to the next step.  
Base Frame Assembly:  
Remove the battery pack from the main base component to  
ease the task of installing the wheels.  
Fig 2  
- Slide a washer on the rear wheel shaft (Fig 3).  
- Now install the wheel followed by the other washer and the  
Nylock nut. Tighten it by hand.  
Fig 3  
- Repeat the process on the other side for the remaining wheel.  
- Using a 22 mm wrench (or a 7/8 wrench), tighten the nut to  
secure the wheels in place. DO NOT over-tighten the nut and  
make sure that the wheel turns freely but is securely fastened  
to the shaft (Fig 4).  
- Repeat the process for the other side.  
Fig 4  
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Page 8  
Installing the Optional Seat Assembly:  
Locate all the seat assembly components and have them at  
hand to begin the installation of the seat assembly (Fig 5).  
Main  
Seat-Post  
Seat  
- Remove the seat-post locking collar from the main seat-post  
tube to allow insertion of the tube through the base frame  
from the bottom up (fig 6).  
- Flip the base over to the side and insert the main seat-post  
tube. Make sure that the adjustment holes face the left  
wheel, otherwise you may end up with the  
basket brackets facing the front of the  
Fig 5  
scooter, which is not appropriate (Fig 7).  
Fasten the 4 Allen bolts to the base frame  
and tighten them very well using the Allen  
key provided. Make sure that you do not  
forget to slide a pressure nut into every bolt  
before affixing it to the base frame.  
Fig 7  
Fig 6  
- Flip the base frame over and re-install the  
locking seat-post locking collar. Do not tighten yet. This will have to be done after  
you have inserted the seat assembly and once you select your desired seat height.  
- Making sure that the basket brackets  
face towards the rear of the seat  
(backrest), insert the adjustable,  
removable seat-post tube into the seat  
base receiver. Tighten the nut and bolt  
(Fig 8).  
- Insert the seat assembly onto the  
receiver seat-post (Fig 9) and select your  
desired seat height.  
Fig 9  
Fig 8  
- DO NOT forget to lock the seat-post collar (Fig 10) now!  
You are now ready to couple the tiller and the base frame  
together.  
Fig10  
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Page 9  
Coupling the Tiller to the Base Frame:  
- Remove the secondary safety knob from the tiller  
coupler pin to allow the pin to slide through the  
base frame receiver.  
- Align the tiller coupler pin with the base receiver  
tube and slide it over the tiller pin (Fig 11). Wiggle  
it lightly until the locking spring locks in place. The  
wire connector would have locked itself in place at  
the same time.  
Fig 11  
- Make sure that the connection is secure by  
deflecting the spring lock and verifying that it rests  
on the groove of the tiller pin (Fig 12). This is an  
indication that the connection is secured.  
- Attach the secondary safety knob and tighten it (Fig  
13).  
Fig 12  
Installing the Battery Pack:  
- With the battery connector at the bottom of the of  
the battery box facing forward (towards the front  
wheel), slide the battery pack onto the battery  
housing (Fig 14) until the top of the battery pack  
lines itself up with the floorboard.  
Fig 13  
- Turn the ignition key to the ON position and tap the  
horn button to verify the connection.  
You are now ready to test your Stand N Ride!  
Fig 14  
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Page 10  
Before You Ride Checklist  
Before riding the Stand N Ride electric scooter, be sure to carefully follow the checklist  
below:  
- Read and understand the Important Safety information section of your Owner’s  
Manual.  
- Make sure that the battery pack has been fully charged.  
- Check that the battery pack connection to the base frame is tight.  
- Check that the tiller and the base unit components are securely connected and that  
the secondary safety knob is in place and securely fastened.  
- Make sure that the handle bars height (and the seat height if you are using this  
option) are adjusted to your preference .  
- Carefully check all joints, quick release levers, locking buttons and latches to ensure  
each is secured.  
- Check that your tires are properly inflated if not fitted with the flat-free option.  
- Check the brake lever for proper function.  
- Most importantly, make sure to have your helmet ready to be worn.  
How to ride the Stand N Ride Scooter  
It is important that you understand how to operate the scooter, so carefully follow these  
steps:  
1. Mount the unit and position yourself behind the handle bars with your feet resting on  
the floorboard.  
2. Check that the brake is not locked. Squeeze it to disengage it if it were locked.  
3. Turn the key to ON position (clockwise).  
4. Check to see if the battery gauge is in the green zone.  
5. Make sure that the speed direction switch (FWD/REV) is set to go forward or reverse  
depending on the direction that you want to go to.  
6. Select the speed setting (Fast or Half Speed) as desired. We recommend that you  
begin using the Stand N Ride scooter only in half speed until you get acquainted with  
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Page 11  
the unit and become proficient riding it.  
7. Gradually apply the throttle until the desired speed is achieved. Once again, we  
recommend that you do not venture to full speed operation until you have become  
proficient with the scooter and only if you are certain that there are no obstacles in  
site on an open field.  
8. Make sure to slow down your speed while turning and balance your weight to the  
opposite side of the turns to ensure the unit’s stability.  
IMPORTANT NOTICE: The Stand N Ride’s microcomputer (controller) automatically  
cuts off power to the motor whenever the brake is applied. the motor regains power  
after a short pause after releasing of the brake. Likewise, if the brake is set to the  
lock position, drive is disabled. Make sure to release the brake before you apply the  
throttle.  
If you are using the seat option, we strongly recommend that you do not use the  
FAST speed setting.  
Battery system and Charger  
Warning: Only use the battery charging unit that was supplied with your Stand N Ride  
scooter. Use of any other battery charging unit or equipment voids your warranty and  
may result in severe damage to the battery pack and the scooter and may cause a fire  
hazard. Always wait until the battery gauge shows at least half  
charge to recharge the batteries. Overcharging may result in  
decreased battery life.  
The battery pack can be recharged either while in the Stand N  
Ride or when removed. To charge the battery pack:  
1. Remove the battery charger port cover (Fig 15).  
Fig 15  
2. Plug the XLR connector to the charger port (Fig 16).  
3. Plug the charger plug to the wall outlet.  
When charging, the charger’s LED should show any of the  
following colors:  
RED shows that the charger is plugged to the wall, but not to  
the unit.  
Fig 16  
AMBER shows that the charger is charging the batteries  
GREEN shows that the charger has finished charging the batteries or that the batteries  
are full and do not need charging.  
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Page 12  
Basic Maintenance  
The Stand N Ride has been designed to provide years of trouble-free riding enjoyment,  
provided that the user takes care of it by not leaving it exposed to the elements, neglecting to  
charge it or by using it in any way that is not recommended.  
Due to the Stand N Ride’s modular design, there are virtually no user serviceable parts.  
Attempting to service or modify any of the scooter’s internal components may result in  
permanent damage to the scooter and will void the warranty. For service and repair, contact  
your nearest EV Rider dealer.  
It is always best to check before each ride the condition of the cables, brakes and folding  
latches to ensure their proper settings and tightness.  
Occasionally lubricate exposed latches, cables and fittings to keep proper function.  
Trouble Shooting  
Below are tips on how to handle technical situations that you may encounter:  
PROBLEM  
PROBABLE CAUSE(S)  
The key is turned to the ON position, but  
there is no drive.  
1. The battery pack may not be fully engaged. Check that the floorboard and the top  
of the battery pack are at level with each other.  
2. The battery charge may be too low to drive and may need charging.  
The key is turned to the ON position, the  
batteries are fully charged and the brake  
lever is not locked.  
1. You probably have the charger plugged to the unit or to the unit and the wall. The  
controller disables drive if it detects the charger connected to the unit.  
The key is turned to the ON position, the  
battery gauge shows charge, but there is  
no drive.  
1. The brake may be engaged, which disables the controller. Depress and unlock the  
brake.  
The tiller/base frame coupler doesn't lock  
in place.  
1. The power connector is probably not aligned to allow for the tube to slide over the  
pin completely. Make sure that this is aligned and fully connected.  
The unit takes too long to brake and it  
doesn't brake completely.  
1. The brake needs adjusting. Rotate the brake cable adjuster away from the brake  
lever.  
The unit drives, but stops after a while.  
1. The battery charge may be low. Charge the batteries until full charge is shown.  
2. One of both of the batteries may be bad. Have the batteries tested with a load  
tester to determine if they hold charge.  
The scooter drives, but suddenly stops  
during riding.  
1. The batteries are probably low.  
2. An over load current was detected by the controller.  
3. Overheat condition detected by the controller  
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Page 13  
SPECIFICATIONS  
Model number  
Color  
Overall length  
Overall width  
Ground clearance  
Weight capacity  
SNR-1000  
Black Textured ABS Plastic & Metallic Silver Frame  
992 mm / 36.3 in  
642 mm / 25.3 in  
75 mm / 3 in  
136kg / 300 lb  
Component Weights:  
Base  
Tiller  
(With optional flat-free tires) 19.8 kg / 43.5 lb  
18.42 kg / 40.5 lb  
Battery Pack  
Seat & Charger  
Total  
12.59 kg / 27.7 lb  
5.85 kg / 11 lb  
56.66 kg / 122.7 lb  
Top speed  
Motor type  
Tire size  
Battery type  
Charger  
24 km/h / 15 mph  
Brushless DC hub motor, 24V, 500W  
12.5” X 2.25” Pneumatic Optional flat-free  
12V - 18 AH  
2A Off Board  
Optional Seat type  
Oversized bicycle base with built-in backrest  
Important Notice: Dimensions and specifications are subject to change without prior notice.  
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Page 14  
WARRANTY TERMS  
ONE-YEAR LIMITED WARRANTY  
One year on all structural frame components; including tiller, base frame and seat post (if purchased with this  
option).  
From one (1) year from the date of purchase, if any part or electronic component of the Scooter is  
found upon examination to be defective in material and/or workmanship, it will be repaired or  
replaced, at EV Rider's option, without charge. Labor charges are not provided under warranty.  
The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase,  
serial  
number and the date of purchase are always required. For warranty service, please contact the  
retail establishment from whom you purchased your EV Rider product.  
ONE-YEAR WARRANTY EXCEPTIONS  
Motor: In cases where there is an increase in the operational noise level, the warranty does not  
apply. (The increase in operational noise level usually occurs due to abusive and excessive  
strain on the scooter.)  
The battery is warranted by EV Rider for 6 months after the purchase of the product.  
Warranty service can be performed by EV Rider or by an authorized EV Rider service  
facility. Do not return faulty parts to EV Rider without prior consent. All transportation costs  
and shipping damage incurred while submitting parts for repair or replacement are the  
responsibility of the original purchaser.  
WARRANTY EXCLUSIONS:  
This warranty is only given to the original purchaser of the Scooter. The Warranty excludes:  
!
!
Consumable items which may need replacing due to normal wear and tear (tires, tubes, belts, bulbs,  
upholstery and seating, motor brushes, fuses, plastic shrouds and footrest covers, etc.)  
Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, or negligence, improper  
operation, excessive loading, maintenance, or storage, commercial use or use other than normal.  
!
!
Used other than for the purpose of the purchaser's mobility.  
Repairs and/or modifications made to any part of the scooter without specific and prior consent from EV  
Rider, LLC  
!
Labor, service calls, shipping, and other charges incurred for repair of the product not expressly approved  
by EV Rider.  
Batteries: Batteries carry a limited warranty which is subject to a stringent wear and tear clause. Any battery  
faults due to a defect in the original manufacture will normally become obvious within the first two months of  
use. Any gradual deterioration in performance after this period is normally associated with fair wear and tear,  
misuse or accidental damage and as such is not covered by the manufacturer's warranty.  
There is no other express warranty.  
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1)  
year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties  
are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties  
are excluded.  
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Page 15  
NOTES  
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