16832_CAN_DC14_OPS_MAN_WARR 31/5/07 13:12 Page 1
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Owner’s manual
Please read this guide
carefully before using
your DC14.
Important safety instructions
Page 2
4
Box contents
Assembling your DC14
Using your DC14
5
6
Using your DC14 tools
Emptying the Clear bin
7
TM
8
TM
Cleaning the Clear bin
Washing the filter
9
10
11
12
13
15
16
Finding blockages
Brushbar maintenance
Accessory instructions
DC14 accessories
Warranty and customer care
3
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Box contents
CAUTION
Wand cap
•Please see the back of
the manual for optional
accessories.
Wand
Upper cord hook
Hose button
Wand release button
On/off switch
•If you have any questions,
please call the Dyson
Helpline at 1-877-397-
6622 or log on to
Cyclone release button
and Bin emptying clip
Carry handle
Upper cord hook
Motor protection valve
Washable filter
release button
Stair tool
Brush tool Crevice tool
Shroud
Hose release button
Airway inspection valve
Valve release buttons
DC14 wand
Brushbar on/off
Brushbar housing
Soleplate
Hose
Lower cord hook
U bend release button
Airway inspection (U bend)
4
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Assembling your DC14
CAUTION
B
•Ensure the wand cap
cover is closed.
•Ensure hose is kept
straight when inserting
wand into hose.
•Do not plug into
electrical outlet until
fully assembled.
A
A Slide hose into guides at
back of machine and click
into place.
Click wand handle into top
of machine.
Click tools into place.
Use the carry handle to lift
the machine.
Wind cord counter-clockwise
around cord hooks and
secure with clip. To quickly
release cord, rotate upper
cord hook.
B Slide wand straight down
in to hose until it clicks
into place. Ensure hose
does not bend.
5
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Using your DC14
CAUTION
B
D
•The machine is intended
for domestic use only.
•Fine dust such as plaster
dust should only be
vacuumed in very
A
small amounts.
•Do not press the cyclone
release button while
carrying the machine.
C
1
•Ensure the cyclone pack
is secured to the machine.
1
2
•Do not shake the
machine while carrying.
•Keep hair and loose
fabrics away from wand
cap when machine is on.
•Use machine in Bare
Floor mode on fine or
delicate carpets.
•Ensure the machine
is in an upright
position before
After plugging machine into
electric outlet, press on/off
button 1, push cleaner head
down with foot and pull
handle towards you.
C Press button to release
hose and wand handle
from machine.
Brush control system
1 Bare floors: Use this setting
to stop brushbar from
turning when vacuuming
delicate rugs and bare floors.
Tools
A Push back wand cap.
adjusting the setting.
B Pull wand from inside
wand handle until it locks
into place.
D To push wand back inside
hose, ensure hose is straight.
Press the wand release
button and push wand
back inside wand handle.
2 Carpets: Use this setting
so brushbar turns when
vacuuming carpets.
Note: the brushbar will not
turn until you begin to vacuum.
6
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Using your DC14 tools
CAUTION
•Powerful suction can
A
cause the hose to ‘pull
back’ in use – please
take care when
B
cleaning stairs.
•To avoid personal injury
and to prevent the
machine from falling
when cleaning stairs,
always place it at the
bottom of the stairs.
C
A Tools can be fitted directly
B To fit tools directly to hose,
first extend the wand.
Then press side buttons to
remove wand handle from
the hose.
C The tools can be fitted
directly to the end of
the hose.
Always work with the
machine at the bottom
of the stairs.
to the end of the wand
for cleaning hard to
reach places.
For your safety, when the
hose is fully extended,
grasp firmly by the hose,
not the tool.
7
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16832_CAN_DC14_OPS_MAN_WARR 31/5/07 13:12 Page 8
TM
Emptying the Clear bin
CAUTION
•Turn power off and
unplug before emptying
the bin. Failure to do so
could result in electric
shock or personal injury.
•Do not use the machine
TM
without the Clear bin
in place.
TM
Empty the Clear bin as
soon as the MAX mark is
reached. Press cyclone
release button to release
cyclone from machine.
Let the dust settle, close
bin base securely before
removing from bag.
Option A
Option B
Emptying into a bag is
recommended for allergy
sufferers. Place bin in bag
and push red bin emptying
button to release bin base.
Push the red bin emptying
button as shown to release
the bin base and empty
directly into trash.
8
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TM
Cleaning the Clear bin
A
CAUTION
•Do not use detergents,
polishes or air fresheners
TM
to clean the Clear bin.
•Do not immerse the
machine in water.
A
•Ensure the bin is
completely dry
before refitting.
B
TM
Clean shroud with a cloth
or small brush to remove
lint or debris.
Cleaning the shroud
(if necessary)
Cleaning the Clear bin
Replacing the bin
TM
Clean Clear bin with a cloth A Hold the carry handle and
Ensure the bin has been
emptied and bin base
is open.
or small brush.
place the cyclone into the
TM
Clear bin.
• Do not use detergents,
polishes or air fresheners.
B Line up the catches and
push down to click into
place. Ensure the Clear
Press catch A to release
• Do not immerse the
machine in water.
TM
Clear bin.
TM
bin is secure before
• Ensure the bin is completely
dry before refitting.
replacing on the machine.
9
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Washing the filter at
least every 6 months
B
CAUTION
•Filter must be washed
every 6 months according
to instructions to
maintain performance.
•Turn power off and
unplug before washing
the filter. Failure to do so
could result in electric
shock or personal injury.
A
•Do not use detergent to
clean filter.
•Do not put the filter in
the dishwasher, washing
machine, oven, tumble
dryer, microwave or
near an open flame.
The filter may require
Wash filter and case until
water runs clear.
Accessing the filter
Washing the filter
• Wash filter and case in cold
water only.
washing more frequently
than 6 months based on
individual vacuuming habits.
Press cyclone release button
A to release cyclone pack.
Lift washable filter release
button B and remove filter
from machine.
Air dry for at least 12 hours.
• Only wash blue foam and
yellow cage.
Ensure filter and case are
completely dry before
refitting onto the machine.
• Do not use detergent.
• Do not put the filter in the
dishwasher, washing machine,
oven, tumble dryer, microwave
or near an open flame.
10
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Finding blockages
CAUTION
•Turn power off and unplug
before checking for
blockages. Failure to do so
could result in electric
shock or personal injury.
DC14 wand
A
•If any part of your machine
becomes blocked, it may
overheat and then
D
automatically shut off.
Unplug machine and
leave to cool down.
B
•Please note: Clearing
blockages is not covered
by your machine’s
limited warranty, please
call the Dyson Helpline
on 1-877-397-6622.
C
•Beware of sharp objects
Check tools are clear
Release wand from
vacuum
U bend inspection
when clearing blockages.
of blockages.
C Tilt machine forward, slide
out U bend and check
inside for blockages.
•Refit all parts of the
machine before using it.
A Remove wand by pressing
hose button and sliding
hose off wand. Check
inside wand and hose
for blockages.
•If you hear a loud rachet
noise it means the
brushbar is obstructed.
Airway inspection
D Squeeze valve release
buttons and check inside
for blockages.
B Press hose release button
at front of machine and
slide hose out with lower
cord hook at rear.
•Disconnect the machine
before removing the
obstruction.
11
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16832_CAN_DC14_OPS_MAN_WARR 31/5/07 13:12 Page 12
Brushbar maintenance
CAUTION
•Turn power off, unplug
machine and allow
machine to cool for 1
hour before brushbar
maintenance. Failure
to do so could result
in electric shock or
personal injury.
•Ensure soleplate is
in correct position
before use.
•Make sure all parts
have been replaced
securely before using
your machine.
Lie cleaner on its front.
Remove lint and hair from
brushbar.
Rest the three tabs on inside
of bumper strip and secure
soleplate back into position.
Undo soleplate fasteners
using a coin and remove
soleplate.
Ensure soleplate is in correct
position before use.
12
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Instructions for use
Instructions for use
Please read your Dyson
Owner’s Manual carefully,
including the safety
Mini Turbine Head
Zorb Carpet powder
instructions, before attaching
or using any of the tools.
For cleaning confined spaces
such as upholstery, stairs and
the car.
• Car cleaning
• Carpet cleaning
•Not all accessories
available with all models.
Maintenance indications
Maintenance indications
1
3
1
3
Work into carpet pile
Remove soleplate
Replace brushbars
Sprinkle Zorb onto carpet
4
Replace soleplate
4
2
2
Vacuum the carpet
Remove brushbars
Ensure machine is
turned off
13
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Instructions for use
Instructions for use
Please read your Dyson
Owner’s Manual carefully,
including the safety
instructions, before attaching
or using any of the tools.
Low reach floor tool
•Not all accessories
• Low furniture
available with all models.
1
Carpet – Press rear pedal
2
Bare floors – Press front
pedal
14
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DC14 accessories
These items can be used
with your DC14. For further
information visit the Dyson
Flexi crevice tool
Extends and flexes to clean
awkward gaps.
Mini turbine head
Mattress cleaning tool
Cleaning kit
1. Groomer
Long bristles work Zorb
carpet maintenance powder
deep into carpets.
Improved Mini Turbine head
removes dirt and hair from
upholstery and stairs.
Picks up dust, dust mites and
allergens from your mattress,
comforter and cushions.
2. Zorb carpet
maintenance (30oz)
Millions of tiny sponges
absorb dirt from the carpet,
to keep new carpets looking
new with none of the
Extra filter
Stiff bristle brush
Soft dusting brush
drawbacks of wet cleaning.
Stiff bristles remove ground-
in and stubborn dirt. Not
recommended for use on
delicate flooring, rugs
or carpets.
To replace your filter while it
is being washed so you are
never without your Dyson
vacuum cleaner.
Soft bristled tool to gently
dust around the home.Keeps
fans, blinds, TVs and
3. Dyzolv spot cleaner
(230ml)
keyboards dust-free.
Contains 4 active agents to
clean spots and spills e.g.
grease, food, drinks and
soil. Ideal for wool and stain
resistant carpets and rugs.
Do you need spares or
accessories?
Low reach floor tool
Hard floor tool
Contact the Dyson Helpline at
1-877-397-6622
For easier cleaning under low
furniture.
Long bristled tool prevents
damage to delicate floors.
6 days a week, www.dyson.com
15
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16832_CAN_DC14_OPS_MAN_WARR 31/5/07 13:13 Page 16
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-
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If you have a question about your Dyson vacuum cleaner, call the Dyson Helpline at 1 877 397 6622 with your serial
number and details of where/when you bought the cleaner. The serial number can be found on the base of your machine
between the wheels.
Dyson customer care
Most questions can be solved over the phone by one of our Helpline staff.
If your cleaner needs service, call the Dyson Helpline we will discuss with you the options available for service. If your
-
-
-
machine is under warranty, your machine will be repaired at no cost. To reach the Dyson Helpline call at 1 877 397 6622,
or visit Dyson online at www.dyson.com
DC14
230-240V 50Hz
1200 W
Limited 5 year
Thank you for choosing to buy a Dyson.
FOR PATENT INFORMATION SEE OPERATING MANUAL
02422-01-04
DYSON LIMITED MALMESBURY SN16 ORP ENGLAND UK
household warranty
To help us ensure you receive prompt and efficient service, please register your purchase with us.
There are two ways to do this:
Note your serial number for
future reference:
• You can register by completing and returning the enclosed form to us by post.
This will confirm your ownership of your Dyson in the event of an insurance loss, and enable us to contact you if necessary. If you have any questions
-
-
-
Terms and Conditions of the
Dyson 5 year limited warranty
What is covered
Your Dyson vacuum cleaner is warranted against original defects in material and workmanship for a period of five years from the date of purchase,
when used for private household purposes in accordance with the Dyson Owner’s Manual. This warranty provides, at no cost to you, all labour and
parts to place your vacuum cleaner in proper operating condition during the warranty period. This warranty is subject to the following terms:
What is not covered
Dyson Canada Ltd. shall not be liable for costs, damages, or injuries incurred as a result of:
• Machines purchased from an unauthorized dealer.
• Clearing blockages from your machine.
• Use of parts not assembled in accordance with the Owner’s Manual.
• Careless operation or handling, misuse and/or lack of maintenance or use not in accordance with the Owner’s Manual.
• External sources such as weather.
• Repairs or alterations carried out by unauthorized parties or agents.
• Use of the vacuum cleaner other than for normal domestic household purposes within Canada, e.g. for commercial or rental purposes.
• Use of parts and accessories other than those produced or recommended by Dyson Canada Ltd.
Note your serial number for future reference:
16
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16832_CAN_DC14_OPS_MAN_WARR 31/5/07 13:13 Page 17
Terms and Conditions (continued)
Warranty Service
• Before service can take place, the terms of the warranty require that you contact the Dyson Helpline with your model name/number, serial number,
date and place of purchase. Please keep your purchase receipt in a safe place to ensure you have this information. The serial number is found on
the vacuum cleaner’s rating plate, which is on the base of the machine between the wheels.
• All work will be carried out by Dyson Canada Ltd. or its authorized agents.
• Any replaced defective parts will become the property of Dyson Canada Ltd.
• The fitting of replacement parts will not extend the period of this warranty.
-
-
-
• If your machine is not functioning properly, please call the Dyson Helpline on 1 877 397 6622. Most issues can be rectified over the telephone by
our trained customer care staff. If this is not possible Dyson Canada Ltd. will arrange for your vacuum cleaner to be repaired and returned in full
working order at no extra cost to yourself.
Warranty Limitations and Exclusions
• Any representations, warranties or conditions relating to your vacuum cleaner, express or implied, statutory or otherwise, including but not limited to
warranty of merchantability or warranty of fitness for a particular purpose, are limited to the duration of this warranty. This limitation is not allowed by
some provinces and so this limitation may not apply to you.
• Your remedy for breach of this warranty is limited to the warranty service described above. Dyson Canada Ltd. will not be liable for any consequential
damages or incidental damages you may incur in connection with your purchase and use of your vacuum cleaner. This limitation is not allowed by
some provinces and so this limitation may not apply to you.
• In no event shall Dyson Canada Ltd. be liable for any damages arising directly or indirectly from any tort (including negligence or gross negligence)
committed by Dyson Canada Ltd., its affiliates, agents or employees, or for any breach of contract, fundamental or otherwise.
• This warranty gives you specific legal rights. You may also have other rights which vary by province.
Do not pull
on the cord.
Do not place Do not put
Do not use
near open
flame.
Do not leave Do not pick
cleaner near up water or
heat sources. liquids.
Do not run
over the cord. up burning
objects.
Do not pick
on stairs
your hands
near the
brushbar
above you.
when in use.
This product is protected by the following intellectual property rights:
Patent/Patent Application numbers:
AU 2005263897; CA 2,574,291; EP 1771104; IN 422/KOLNP/2007; KR 10-2006-7027655; MY 20053364; NZ 552160; RU 2007106901; TW 94124788; US 11/632,821; GB 2407784 A; AU 2005266174
CA 2,575,456; CN 200580025372.9; EP 1786568; IN 323/KOLNP/2007; KR 10-2007-7002254; MY 20053420; NZ 552931; RU 2007107593; TW 94125514; AU 2004294771; CA 2,544,609
CN 200480031447; EP 1680232; HK 06112477.1; IN 1997/DELNP/2006; JP 2006-536152; KR 10-2006-7006143; MY 20044301; NZ 545898; RU 2006120054; TW 93133704; AU 2005263890
CA 2,574,689; EP 1768537; IN 423/KOLNP/2007; KR 10-2007-7000619; MY 20053365; NZ 552161; RU 2007106708; TW 94124617; US 11/632,851; EP1361812; GB 2393383; US 2004/0128789
JP 2004-537336; AU 2003269161; CA 2,497,762; EP1542574; JP 2004-539183; US 10/528,804; WO 2004/028329; AU 2003269349; CA 2,499,017; CN 1684619; EP 1542576; JP 2004-539173
MY 20033606; TW 200414888; US 2006-0162119; AU 744408; EP1119282; JP 2002-527132; US 6,519,807; AU 2002231965; EP 1361813; JP 2002-567126; US 2004-0068829; AU 744362; EP 1121043
JP 2002-527131; US 6,572,078; AU 757043; EP 1052923; US 6,691,849; AU 2002226556; EP 1370172; JP 2004-528876; US 2004-0074213; AU 2002225207; EP1361814; JP 3860541; AU 2001240894
EP 1268076; GB 2360719; JP 2003-528704; US 6,835,222; AU 2002-225232; EP 1361815; GB 2372435; JP 2004-520139; US 6,974,488; GB 2372436; AU 637 272; EP 0636338; JP 1948 863; US 5,078,761
Registered Designs and Design Application numbers:
AU154578; EP 000090865-0001; GB 3012888; JP 1213916; USD 509,332; GB 3015739
Please note: Small details may vary from those shown.
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