Dyson Vacuum Cleaner DC 19 T2 User Manual

OPERATING MANUAL  
ASSEMBLY  
OFF  
ON  
click  
2
click  
6
months  
1
WASH FILTER  
Wash filter with cold water  
at least every 6 months.  
click  
3
REGISTER  
YOUR FREE  
5 YEAR  
GUARANTEE  
TODAY  
click  
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IMPORTANT SAFETY INSTRUCTIONS  
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE  
When using an electrical appliance, basic precautions should always be followed, including the following:  
WARNING  
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:  
1.  
2.  
3.  
Do not leave the Dyson vacuum when plugged in. Unplug from socket when not in use and before servicing.  
Do not use outdoors or on wet surfaces. Suitable for dry locations only. Do not use to pick up water.  
Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be  
supervised to ensure that they do not play with the Dyson vacuum.  
4.  
5.  
This Dyson vacuum is not intended for use by young children or infirm persons with reduced physical, sensory or  
reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction  
by a responsible person concerning use of the Dyson vacuum to ensure that they can use the Dyson vacuum safely.  
Use only as described in this manual. Use only Dyson recommended accessories and replacement parts. Do not  
carry out any maintenance other than that shown in this manual, or advised by the Dyson Customer Care Helpline.  
Contact the Dyson Customer Care Helpline when service or repair is required. Do not disassemble the Dyson  
vacuum as incorrect reassembly may result in an electric shock or fire.  
6.  
7.  
Do not use with a damaged cable or plug. If the Dyson vacuum is not working as it should, has been dropped,  
damaged, left outdoors, or dropped into water, do not use and contact the Dyson Customer Care Helpline. If the  
supply cable is damaged it must be replaced by Dyson, its service agent or similarly qualified person in order to  
avoid a hazard.  
Do not pull or carry by cable, use cable as a handle, close a door on cable, or pull cable around sharp edges or  
corners. Do not run the Dyson vacuum over cable. Keep cable away from heated surfaces. To avoid a tripping  
hazard rewind the cable when not in use.  
8.  
9.  
Always extend the cable to the red line but do not stretch or tug the cable.  
Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable.  
10. Do not handle the plug or Dyson vacuum with wet hands.  
11.  
Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything  
that may reduce airflow.  
12. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts, such as the brush  
bar. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.  
13. Turn off all controls before unplugging.  
14. Use extra care when cleaning on stairs. Do not work with the Dyson vacuum above you on the stairs.  
15. Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapours  
may be present.  
16. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.  
17.  
Do not use without the clear bin and filter in place.  
18. Hold the plug when rewinding onto cable reel. Do not allow the plug to whip when rewinding.  
19.  
The use of an extension cable is not recommended.  
SAVE THESE INSTRUCTIONS  
THIS VACUUM CLEANER IS INTENDED FOR HOUSEHOLD USE ONLY  
Do not pull on  
the cable.  
Do not store near  
heat sources.  
Do not use near  
naked flame.  
Do not run over  
the cable.  
Do not pick up  
water or liquids.  
Do not pick up  
burning objects.  
Do not use above  
you on the stairs.  
Do not put hands  
near the brush bar  
when the vacuum  
cleaner is in use.  
3
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Power and cable  
Suction release  
Emptying the clear bin  
click  
1
Cleaning the clear bin  
click  
Looking for blockages  
4
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Tool attachments  
Clearing brush bar obstructions  
click  
2
click  
Mini turbine head maintenance  
3
Turbine head  
OFF  
ON  
2
1
3
5
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IMPORTANT!  
WASH FILTER  
6
months  
6
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Wash filter with cold water at least every 6 months.  
7
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USING YOUR DYSON VACUUM CLEANER  
PLEASE NOTE:  
LOOKING FOR BLOCKAGES  
CAUTION:  
Always extend the cable fully to the red tape before use.  
Fine dust such as plaster dust or flour should only be vacuumed in very  
small amounts.  
Do not use the vacuum cleaner to pick up sharp hard objects, such as small toys,  
pins, paper clips etc.  
Consult your flooring manufacturer’s recommended instructions before  
vacuuming and caring for your floorings, rugs and carpets. Some carpets will  
fuzz if a rotating brush bar is used when vacuuming. If this happens,  
we recommend vacuuming in hard floors mode and consulting with your  
flooring manufacturer.  
If used in a garage for car cleaning, care should be taken to wipe the soleplate  
and wheels with a dry cloth after vacuuming to clean off any sand, dirt or  
pebbles which could damage delicate floors.  
Switch OFF and unplug the vacuum cleaner before checking for blockages.  
Beware of sharp objects when clearing blockages.  
Refit all parts of the vacuum cleaner securely before using.  
PLEASE NOTE:  
Clearing blockages is not covered by your vacuum cleaner’s limited guarantee.  
If any part of your vacuum cleaner becomes blocked, it may overheat and then  
automatically shut off. Unplug the vacuum cleaner and leave to cool down.  
Clear any blockage before restarting.  
Large items may block the tools or wand inlet, if this happens switch the vacuum  
cleaner off and unplug the vacuum cleaner before removing the blockage.  
Do not operate the wand release catch.  
When vacuuming, certain carpets may generate small static charges in the  
clear bin. These are entirely harmless and not associated with the main supply.  
To minimise any effect from this, do not put your hand or insert any object  
into the clear bin unless you have you have emptied it and rinsed it out with  
cold water.  
Only use parts recommended by Dyson; failure to do so could invalidate  
your guarantee.  
Store the vacuum cleaner indoors. Do not use or store this vacuum cleaner  
below 0°C (32°F). Ensure that the vacuum cleaner is at room temperature before  
operating.  
2
EMPTYING THE CLEAR BIN  
CAUTION:  
1
Switch OFF and unplug the vacuum cleaner before emptying the clear bin.  
Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.  
To remove the clear bin from the vacuum cleaner, press the button at the rear  
of the carrying handle. To release the dirt press the button on the front of the  
clear bin.  
3
The British Allergy Foundation is a UK national charity with the aim of improving  
awareness, prevention and treatment of allergies.  
PLEASE NOTE:  
Do not use the vacuum cleaner without the clear bin in place.  
To minimise dust/allergen contact when emptying, encase the clear bin tightly  
in a plastic bag and empty. Remove the clear bin carefully and seal bag  
technology/allergy/  
DISPOSAL INFORMATION  
This product should not be treated as household waste. Instead it should be  
handed over to the applicable collection point for the recycling of electrical  
and electronic equipment – this may be your local civic amenity site or a  
facility provided by the retailer selling the product or a replacement product.  
By ensuring this product is disposed of correctly, you will help prevent potential  
negative consequences for the environment and for human health, which could  
otherwise be caused by inappropriate waste handling of this product. For more  
detailed information about recycling of this product, please contact the Dyson  
Customer Care Helpline, your local authority civic amenity site or the retailer  
selling the product or a replacement product.  
CLEANING THE CLEAR BIN  
CAUTION:  
Do not immerse the whole cyclone in water or pour water into the cyclones.  
Ensure the clear bin is completely dry before replacing.  
Clean the shroud with a cloth or dry brush to remove lint and dust.  
PLEASE NOTE:  
Do not use detergents, polishes or air fresheners to clean the clear bin.  
Do not put the clear bin in a dishwasher.  
WASHING YOUR FILTER  
CAUTION:  
Switch OFF and unplug the vacuum cleaner before removing the filter.  
Ensure the filter is completely dry before refitting it to the vacuum cleaner.  
PLEASE NOTE:  
It is important to check your filter regularly and wash at least every six months,  
according to instructions, to maintain performance.  
Please leave to dry completely for 24 hours.  
The filter may require more frequent washing if vacuuming fine dust.  
Do not use detergents to clean the filter.  
Do not put the filter in a dishwasher, washing machine, tumble dryer, oven,  
microwave or near a naked flame.  
8
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GUARANTEE – TERMS AND CONDITIONS  
DYSON CUSTOMER CARE  
If you have a question about your Dyson vacuum cleaner, call the Dyson  
Customer Care Helpline with your serial number and details of where and when  
you bought the vacuum cleaner, or contact us via the website. The serial number  
can be found on the main body of the vacuum cleaner behind the clear bin.  
Most questions can be solved over the phone by one of our Dyson Customer  
Care Helpline staff.  
If your vacuum cleaner needs service, call the Dyson Customer Care Helpline so  
we can discuss the available options. If your vacuum cleaner is under guarantee,  
and the repair is covered, it will be repaired at no cost.  
PLEASE REGISTER AS A DYSON MACHINE OWNER  
THANK YOU FOR CHOOSING TO BUY A DYSON VACUUM CLEANER  
To help us ensure you receive prompt and efficient service, please register  
as a Dyson machine owner. There are three ways to do this:  
By calling the Dyson Customer Care Helpline: UK: 0800 298 0298  
or IRL: 01 475 7109.  
By completing and returning the enclosed form to us by mail. This will confirm  
ownership of your Dyson vacuum cleaner in the event of an insurance loss,  
and enable us to contact you if necessary.  
LIMITED 5 YEAR GUARANTEE  
TERMS AND CONDITIONS OF THE DYSON 5 YEAR LIMITED GUARANTEE.  
WHAT IS COVERED  
The repair or replacement of your vacuum cleaner (at Dyson’s discretion) if your  
vacuum cleaner is found to be defective due to faulty materials, workmanship or  
function within 5 years of purchase or delivery (if any part is no longer available  
or out of manufacture Dyson will replace it with a functional replacement part).  
Use of the vacuum cleaner in the UK and Republic of Ireland.  
WHAT IS NOT COVERED  
Dyson does not guarantee the repair or replacement of a product as a result of:  
Normal wear and tear (e.g. fuse, belt, brush bar, batteries etc).  
Accidental damage, faults caused by negligent use or care, misuse, neglect,  
careless operation or handling of the vacuum cleaner which is not in accordance  
with the Dyson Operating Manual.  
Blockages – please refer to the Dyson Operating Manual for details of how  
to unblock your vacuum cleaner.  
Use of the vacuum cleaner for anything other than normal domestic  
household purposes.  
Use of parts not assembled or installed in accordance with the instructions  
of Dyson.  
Use of parts and accessories which are not Dyson Genuine Components.  
Faulty installation (except where installed by Dyson).  
Repairs or alterations carried out by parties other than Dyson or its authorised  
agents.  
If you are in any doubt as to what is covered by your guarantee, please call the  
Dyson Customer Care Helpline on UK: 0800 298 0298 or IRL: 01 475 7109.  
SUMMARY OF COVER  
The guarantee becomes effective at the date of purchase (or the date of delivery  
if this is later).  
You must provide proof of delivery/purchase before any work can be carried  
out on your vacuum cleaner. Without this proof, any work carried out will be  
chargeable. Please keep your receipt or delivery note.  
All work will be carried out by Dyson or its authorised agents.  
Any parts which are replaced will become the property of Dyson.  
The repair or replacement of your vacuum cleaner under guarantee will not  
extend the period of guarantee.  
The guarantee provides benefits which are additional to and do not affect your  
statutory rights as a consumer.  
ABOUT YOUR PRIVACY  
Your information will be held by Dyson Ltd. and its agents for promotional,  
marketing and servicing purposes.  
If your personal details change, if you change your mind about any of your  
marketing preferences or if you have any queries about how we use your  
information, please let us know by contacting  
Dyson Ltd., Tetbury Hill, Malmesbury, Wiltshire, SN16 0RP England,  
or by calling the Dyson Customer Care Helpline on  
UK 0800 298 0298 or IRL 01 475 7109.  
Or you can email us at [email protected]  
For more information on how we protect your privacy, please see our privacy  
The British Allergy Foundation Seal of Approval is a UK registered trademark of the  
British Allergy Foundation.  
PRODUCT INFORMATION  
Maximum product weight 8.51kg.  
Please note: small details may vary from those shown.  
This product is protected by the following intellectual property rights:  
PATENT/PATENT APPLICATION NUMBERS  
EP1361812; EP1361814; EP1268076; EP1361815; EP0636338; EP0800360;  
EP1377196; GB2416483; WO2006/008451; EP1542574; EP1542576; GB2407022;  
EP1443842; EP1443841.  
Equivalent patents, registered designs and applications exist in other countries.  
9
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IMPORTANT!  
WASH FILTER  
Wash filter with cold water at least every 6 months.  
6
months  
Dyson Customer Care  
If you have a question about your Dyson vacuum cleaner, call  
the Dyson Customer Care Helpline with your serial number and  
details of where and when you bought the cleaner, or contact us  
via the Dyson website. The serial number can be found on the  
main body of the vacuum cleaner behind the clear bin.  
UK Dyson Customer Care  
0800 298 0298  
Dyson Ltd, Tetbury Hill, Malmesbury, Wiltshire SN16 0RP.  
IRL Dyson Customer Care  
01 475 7109  
Dyson Ireland Ltd, Unit 10 Greenogue Business Park,  
Rothcoole, Dublin 24  
JN.32556 PN.17998-07-03 25.02.10  
www.dyson.com  
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GUARANTEE FORM  
Serial number  
Date of purchase  
Title  
/
/
Country of purchase  
UK  
IRL  
Surname  
First name  
Address  
Postcode  
e-mail  
Telephone  
Mobile  
As a Dyson machine owner, you can hear about  
Dyson inventions, services and products before anyone  
else. If it’s okay to contact you, please let us know how  
we may do this.  
Sometimes we might ask for feedback on our ideas or invite you to try  
new products and services. Would it be okay if our partner companies  
occasionally get in touch about this?  
By mail  
Yes  
Yes  
Yes  
Yes  
No  
No  
No  
No  
Tick box if no  
By phone  
By email  
By text message  
3 EASY WAYS TO REGISTER FOR YOUR FREE 5 YEAR GUARANTEE  
REGISTER  
REGISTER  
REGISTER  
ONLINE  
BY PHONE  
BY MAIL  
Visit our website to register  
your full parts and labour  
guarantee online.  
Call our dedicated Helpline  
Open 7am–10pm.  
7 days a week.  
Complete and return  
the form to Dyson in the  
envelope supplied.  
UK 0800 298 0298  
IRL 01 475 7109  
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