UNVENTED (VENT-FREE) GAS LOG HEATER
OWNER’S OPERATION AND INSTALLATION MANUAL
REMOTE
OFF
18”, 24” AND 30” REMOTE READY
(Yellow Flame Model Shown)
CCL3018NR, CCL3018PR, CCL3018NRA, CCL3018PRA
CCL3924NR, CCL3924PR, CCL3924NRA, CCL3924PRA
CHL3924NR, CHL3924PR,
CCL3930NR, CCL3930PR, CCL3930NRA, CCL3930PRA
Also Design-Certified As Vented Decorative Appliances When
Not Used With Hand-Held Thermostat Remote
WARNING: If the information in this manual is not fol-
lowed exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediatelycallyourgassupplierfromaneighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire
department.
— Installationandservicemustbeperformedbyaquali-
fied installer, service agency or the gas supplier.
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SAFETY INFORMATION
WARNING:Donotallowfans
toblowdirectlyintothefireplace.
Avoidanydraftsthatalterburner
flame patterns. Ceiling fans can
create drafts that alter burner
flame patterns. Altered burner
patterns can cause sooting.
WARNING:Thisproductcon-
tainsand/orgenerateschemicals
known to the state of California
to cause cancer or birth defects
or other reproductive harm.
IMPORTANT: Read this owner’s
manualcarefullyandcompletely
before trying to assemble, op-
erate or service this fireplace.
Improper use of this fireplace
can cause serious injury or
death from burns, fire, explo-
sion,electricalshockandcarbon
monoxide poisoning.
Due to high temperatures, the
applianceshouldbelocatedout
oftrafficandawayfromfurniture
and draperies.
Do not place clothing or other
flammable material on or near
the appliance. Never place any
objects on the heater.
DANGER:Carbonmonoxide
poisoning may lead to death!
Heater base assembly becomes
veryhotwhenrunningheater.Keep
children and adults away from hot
surface to avoid burns or clothing
ignition.Heaterwillremainhotfora
timeaftershutdown.Allowsurface
to cool before touching.
CarbonMonoxidePoisoning: Early signs of carbon
monoxide poisoning resemble the flu, with head-
aches, dizziness or nausea. If you have these signs,
the heater may not be working properly. Get fresh
air at once! Have heater serviced. Some people
are more affected by carbon monoxide than others.
These include pregnant women, people with heart
or lung disease or anemia, those under the influence
of alcohol and those at high altitudes.
Carefully supervise young chil-
dren when they are in the room
withheater.Whenusingthehand-
held remote accessory, keep se-
lector switch in the OFF position
to prevent children from turning
on burners with remote.
Natural and Propane/LP Gas: Natural and pro-
pane/LPgases are odorless.An odor-making agent
is added to the gas. The odor helps you detect a gas
leak. However, the odor added to the gas can fade.
Gas may be present even though no odor exists.
Make certain you read and understand all warn-
ings. Keep this manual for reference. It is your
guide to safe and proper operation of this heater.
Keep the appliance area clear
and free from combustible ma-
terials, gasoline and other flam-
mable vapors and liquids.
WARNING: Any change to
this heater or its controls can
be dangerous.
1. This appliance is only for use with the type of
gas indicated on the rating plate. This appliance
is not convertible for use with other gases.
WARNING: Do not use a
blower insert, heat exchanger
insertorotheraccessorynotap-
proved for use with this heater.
2. Do not place propane/LP supply tank(s) in-
side any structure. Locate propane/LP supply
tank(s) outdoors (propane/LP units only).
3. To prevent performance problems, the use of
a propane/LP fuel tank of less than 100 lb.
capacity is not recommended (propane/LP
units only).
111161-01E
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13. Do not run heater
SAFETY INFORMATION
• where flammable liquids or vapors are used
or stored
• under dusty conditions
Continued
4. If you smell gas
• shut off gas supply
14. Do not use this heater to cook food or burn
paper or other objects.
• do not try to light any appliance
• do not touch any electrical switch; do not use
any phone in your building
15. Do not use heater if any part has been exposed
to or under water. Immediately call a qualified
service technician to inspect the room heater
and to replace any part of the control system and
any gas control which has been under water.
• immediately call your gas supplier from a
neighborʼs phone. Follow the gas supplierʼs
instructions
• if you cannot reach your gas supplier, call
the fire department
16. Do not operate heater if any log is broken. Do
not operate heater if a log is chipped (dime-
sized or larger).
5. This heater shall not be installed in a bedroom
or bathroom unless installed as a vented appli-
ance (see Installing Damper Clamp Accessory
for Vented Operation, page 11).
17. Turn heater off and let cool before servicing, install-
ing or repairing. Make sure the remote selector
switch is in the OFF position. Only a qualified ser-
vice person should install, service or repair heater.
6. Before installing in a solid fuel burning fire-
place, the chimney flue and firebox must be
cleaned of soot, creosote, ashes and loose paint
by a qualified chimney cleaner. Creosote will
ignite if highly heated. A dirty chimney flue
may create and distribute soot within the house.
Inspect chimney flue for damage. If damaged,
repair flue and firebox before operating heater.
18. Make sure the remote selector switch is in the
OFF position when you are away from home
for long periods of time.
19. This heater must not be connected to any
external electrical source.
20. Operating heater above elevations of 4,500
feet may cause pilot outage.
7. Do not burn solid-fuel in a masonry or UL127
factory-built fireplace in which a vent-free
room heater is installed.
21. Provide adequate clearances around air
openings.
8. If fireplace has glass doors, never oper-
ate this heater with glass doors closed. If
you operate heater with doors closed, heat
buildup inside fireplace will cause glass to
burst. Make sure there are no obstructions
across openings of fireplace.
LOCAL CODES
Install and use heater with care. Follow all local
codes. In the absence of local codes, use the lat-
est edition of The National Fuel Gas Code, ANSI
Z223.1/NFPA 54*.
*Available from:
9. This log heater is designed to be smokeless.
If logs ever appear to smoke, turn off heater
and call a qualified service person. Note:
During initial operation, slight smoking may
occur due to log curing and heater burning
manufacturing residues.
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
10. Topreventthecreationofsoot,followtheinstruc-
tions in Cleaning and Maintenance, page 23.
Note: Where listed vented decorative logs are
required, thermostat operation is not permitted.
11. Before using furniture polish, wax, carpet
cleaner or similar products, turn heater off. If
heated, the vapors from these products may
create a white powder residue within burner
box or on adjacent walls or furniture.
State of Massachusetts: The installa-
tion must be made by a licensed plumber
or gas fitter in the Commonwealth of
Massachusetts.
Sellers of unvented propane or natural
gas-fired supplemental room heaters shall
provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.
12. This heater needs fresh, outside air ventilation
to run properly. This heater has an Oxygen
Depletion Sensing (ODS) safety shutoff system.
The ODS shuts down the heater if not enough
fresh air is available. See Air for Combustion
and Ventilation, page 5. If heater keeps shutting
off, see Troubleshooting, page 24.
Vent-free gas products are prohibited for
bedroom and bathroom installation in the
Commonwealth of Massachusetts.
4
111161-01E
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SAFETY PILOT
PRODUCT
IDENTIFICATION
This heater has a pilot with an Oxygen Deple-
tion Sensing (ODS) safety shutoff system. The
ODS/pilot is a required feature for vent-free room
heaters. The ODS/pilot shuts off the heater if there
is not enough fresh air.
Log Set
PIEZO IGNITION SYSTEM
This heater has a piezo ignitor. This system re-
quires no matches, batteries or other sources to
light heater.
Optional
Remote
Control
REMOTE CONTROL
ACCESSORIES
Piezo
Ignitor
There are two optional remote controls that can be
purchased separately for this log heater:
Base
Grate
Optional
Selector
Switch
•
•
hand-held ON/OFF remote
hand-held thermostat remote
Flame
Adjustment
Knob
Control
Knob
See Accessories, page 34.
The hand-held thermostat may not be used where
vented decorative listing is required.
Figure 1 - Vent-Free Gas Log Heater
(Logs May Vary By Model)
AIR FOR COMBUSTION
AND VENTILATION
UNPACKING
CAUTION:Donotremovethe
dataplatesattachedtotheheater
base assembly. The data plates
contain important warranty and
safety information.
WARNING:Thisheatershall
not be installed in a confined
space or unusually tight con-
struction unless provisions are
providedforadequatecombus-
tionandventilationair.Readthe
followinginstructionstoinsure
proper fresh air for this and
other fuel-burning appliances
in your home.
1. Remove logs and heater base assembly from
carton. Note: Do not pick up heater base as-
sembly by burners. This could damage heater.
Always handle base assembly by grate.
2. Remove all protective packaging applied to
logs and heater for shipment.
3. Check all items for any shipping damage. If
damaged, promptly inform dealer where you
bought heater.
Todayʼs homes are built more energy efficient
than ever. New materials, increased insulation and
new construction methods help reduce heat loss
in homes. Home owners weather strip and caulk
around windows and doors to keep the cold air out
and the warm air in. During heating months, home
owners want their homes as airtight as possible.
PRODUCT FEATURES
OPERATION
This heater is clean burning. It requires no outside
venting. There is no heat loss out a vent or up a
chimney. Heat is generated by realistic dancing,
yellow flames. This heater is designed for vent-free
operation with flue damper closed. It has been
tested and approved to ANSI Z21.11.2 standard
for unvented heaters. This heater may also be
operated as a vented decorative (ANSI Z21.60)
product by opening flue damper (non-thermostat
models only).
While it is good to make your home energy effi-
cient, your home needs to breathe. Fresh air must
enter your home.All fuel-burning appliances need
fresh air for proper combustion and ventilation.
Exhaust fans, fireplaces, clothes dryers and fuel
burning appliances draw air from the house to
operate. You must provide adequate fresh air for
these appliances. This will insure proper venting
of vented fuel-burning appliances.
111161-01E
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Confined Space and Unconfined Space
The National Fuel Gas Code, ANSI Z223.1/NFPA
54 defines a confined space as a space whose vol-
ume is less than 50 cubic feet per 1,000 Btu per hour
(4.8 m3 per kw) of the aggregate input rating of all
appliances installed in that space and an unconfined
space as a space whose volume is not less than 50
cubic feet per 1,000 Btu per hour (4.8 m3 per kw) of
the aggregate input rating of all appliances installed
in that space. Rooms communicating directly with
the space in which the appliances are installed*,
through openings not furnished with doors, are
considered a part of the unconfined space.
AIR FOR COMBUSTION
AND VENTILATION
Continued
PROVIDING ADEQUATE
VENTILATION
The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Section 5.3,
Air for Combustion and Ventilation.
All spaces in homes fall into one of the three fol-
lowing ventilation classifications:
1. Unusually Tight Construction
2. Unconfined Space
* Adjoining rooms are communicating only if
there are doorless passageways or ventilation grills
between them.
3. Confined Space
The information on pages 5 through 7 will help
you classify your space and provide adequate
ventilation.
DETERMINING FRESH-AIR FLOW
FOR HEATER LOCATION
Unusually Tight Construction
Determining if You Have a Confined or
Unconfined Space
Use this work sheet to determine if you have a
The air that leaks around doors and windows
may provide enough fresh air for combustion and
ventilation. However, in buildings of unusually
tight construction, you must provide additional
fresh air.
confined or unconfined space.
Space: Includes the room in which you will install
heater plus any adjoining rooms with doorless pas-
sageways or ventilation grills between the rooms.
Unusually tight construction is defined as
construction where:
1. Determine the volume of the space (length x
width x height).
a. walls and ceilings exposed to the out-
side atmosphere have a continuous
water vapor retarder with a rating of
one perm (6 x 10-11 kg per pa-sec-m2) or
less with openings gasketed or sealed
and
Length x Width x Height =__________cu. ft.
(volume of space)
Example: Space size 20 ft. (length) x 16 ft.
(width) x 8 ft. (ceiling height) = 2560 cu. ft.
(volume of space)
b. weather stripping has been added on
openable windows and doors and
If additional ventilation to adjoining room is
supplied with grills or openings, add the volume
of these rooms to the total volume of the space.
c. caulking or sealants are applied to
areas such as joints around window
and door frames, between sole plates
and floors, between wall-ceiling joints,
between wall panels, at penetrations
for plumbing, electrical and gas lines
and at other openings.
2. Multiply the space volume by 20 to determine
the maximum Btu/Hr the space can support.
__________ (volume of space) x 20 = (Maxi-
mum Btu/Hr the space can support)
Example: 2560 cu. ft. (volume of space) x 20 =
51,200 (maximum Btu/Hr the space can support)
If your home meets all of the three criteria
above, you must provide additional fresh
air. See Ventilation Air From Outdoors,
page 7.
3. Add the Btu/Hr of all fuel burning appliances in
the space.
Vent-free fireplace
Gas water heater*
Gas furnace
___________ Btu/Hr
___________ Btu/Hr
___________ Btu/Hr
___________ Btu/Hr
___________ Btu/Hr
If your home does not meet all of the three
criteria above, proceed to Determining
Fresh-Air Flow For Heater Location.
Vented gas heater
Gas fireplace logs
Other gas appliances* +___________ Btu/Hr
Total =___________ Btu/Hr
* Do not include direct-vent gas appliances. Di-
rect-vent draws combustion air from the outdoors
and vents to the outdoors.
6
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111161-01E
VENTILATION AIR
AIR FOR COMBUSTION
Ventilation Air From Inside Building
AND VENTILATION
This fresh air would come from an adjoining un-
confined space. When ventilating to an adjoining
unconfined space, you must provide two perma-
nent openings: one within 12" of the ceiling and
one within 12" of the floor on the wall connecting
the two spaces (see options 1 and 2, Figure 2). You
can also remove door into adjoining room (see
option 3, Figure 2). Follow the National Fuel Gas
Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for
Combustion and Ventilation for required size of
Continued
Example:
40,000
__________ Btu/Hr
39,000
+ ________ Btu/Hr
79,000
= ________ Btu/Hr
Gas water heater
Vent-free fireplace
Total
4. Compare the maximum Btu/Hr the space can
support with the actual amount of Btu/Hr used.
__________ Btu/Hr (maximum the space can support)
__________Btu/Hr (actual amount of Btu/Hr used)
Example: 51,200 Btu/Hr (maximum the space ventilation grills or ducts.
can support)
12"
79,000 Btu/Hr (actual amount of
Btu/Hr used)
Ventilation
Grills
Into Adjoining
Room,
The space in the above example is a confined space
because the actual Btu/Hr used is more than the maxi-
mum Btu/Hr the space can support. You must provide
additional fresh air. Your options are as follows:
Ventilation Grills
Into Adjoining Room,
Option 2
Or
Remove
Door into
Adjoining
Room,
Option
3
Option 1
A. Rework worksheet, adding the space of an adjoin-
ingroom. Iftheextraspaceprovidesanunconfined
space, remove door to adjoining room or add
ventilation grills between rooms. See Ventilation
Air From Inside Building.
12"
B. Vent room directly to the outdoors. See Ventila-
tion Air From Outdoors.
C. Install a lower Btu/Hr fireplace, if lower Btu/Hr
size makes room unconfined.
Figure 2 - Ventilation Air from Inside
Building
If the actual Btu/Hr used is less than the maximum
Btu/Hr the space can support, the space is an un-
confined space. You will need no additional fresh
air ventilation.
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation grills or
ducts. You must provide two permanent openings:
one within 12" of the ceiling and one within 12"
of the floor. Connect these items directly to the
outdoors or spaces open to the outdoors. These
spaces include attics and crawl spaces. Follow the
National Fuel Gas Code, ANSI Z223.1/NFPA 54,
Section 5.3, Air for Combustion and Ventilation for
required size of ventilation grills or ducts.
WARNING: If the area in
which the heater may be oper-
ated is smaller than that defined
as an unconfined space or if the
building is of unusually tight
construction, provide adequate
combustion and ventilation air
byoneofthemethodsdescribed
in the National Fuel Gas Code,
ANSIZ223.1/NFPA54Section5.3
or applicable local codes.
IMPORTANT: Do not provide openings for inlet
or outlet air into attic if attic has a thermostat-
controlled power vent. Heated air entering the attic
will activate the power vent.
Ventilated
Outlet
Attic
Air
Outlet
Air
To Attic
To
Crawl
Space
Inlet
Air
Ventilated
Inlet Air
Crawl Space
Figure 3 - Ventilation Air from Outdoors
111161-01E
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INSTALLATION
WARNING: Seal any fresh
air vents or ash clean-out doors
located on floor or wall of fire-
place. If not, drafting may cause
pilot outage or sooting. Use a
heat-resistant sealant. Do not
seal chimney flue damper.
NOTICE:Thisheaterisintended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your pri-
mary heat source. If you have a
centralheatingsystem,youmay
run system’s circulating blower
whileusingheater.Thiswillhelp
circulatetheheatthroughoutthe
house. In the event of a power
outage, you can use this heater
as your primary heat source.
WARNING: Never install the
heater
• in a bedroom or bathroom
unless installed as a vented
appliance, see page 11.
• in a recreational vehicle
• where curtains, furniture,
clothing or other flammable
objectsarelessthan42inches
from the front, top or sides of
the heater
NOTICE: State or local codes
may only allow operation of this
applianceinaventedconfigura-
tion. Check your state or local
codes.
• in high traffic areas
• in windy or drafty areas
WARNING: A qualified ser-
vice person must install heater.
Follow all local codes.
CAUTION: This heater cre-
ates warm air currents. These
currents move heat to wall sur-
faces next to heater. Installing
heater next to vinyl or cloth wall
coverings or operating heater
where impurities (such as, but
not limited to, tobacco smoke,
aromatic candles, cleaning flu-
ids,oilorkerosenelamps,etc.)in
the air exist, may discolor walls
or cause odors.
WARNING: Make sure the
selector switch is in the OFF po-
sition before installing heater.
WARNING: Before installing
in a solid fuel burning fireplace,
the chimney flue and firebox
must be cleaned of soot, creo-
sote, ashes and loose paint by a
qualifiedchimneycleaner.Creo-
sote will ignite if highly heated.
A dirty chimney flue may create
and distribute soot within the
house. Inspect chimney flue for
damage. If damaged, repair flue
before operating heater.
IMPORTANT: Vent-free heaters add moisture to
the air.Although this is beneficial, installing heater
in rooms without enough ventilation air may cause
mildew to form from too much moisture. See Air
for Combustion and Ventilation, page 5.
CHECK GAS TYPE
Use the correct gas type (natural or propane/LP)
for your unit. If your gas supply is not correct, do
not install heater. Call dealer where you bought
heater for proper type heater.
8
111161-01E
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INSTALLATION
Continued
Example
WARNING: This appliance
is equipped for (natural or pro-
pane/LP) gas. Field conversion
is not permitted.
*
INSTALLATION AND CLEARANCES
(Vent-Free Operation Only)
*Minimum 16 inches from Side Wall
Figure 4 - Minimum Clearance for
Combustible to Wall
WARNING: Maintain the
minimum clearances. If you can,
provide greater clearances from
floor, ceiling and adjoining wall.
NOTICE:Manualcontrolheaters
maybeusedasaventedproduct.
Ifso,youmustalwaysrunheater
with chimney flue damper open.
If running heater with damper
open, noncombustible material
above fireplace opening is not
needed. Go to Installing Damper
Clamp Accessory for Vented
Operation, page 11.
MINIMUM FIREPLACE CLEARANCE
TO COMBUSTIBLE MATERIALS
Side Wall 16"
Ceiling: 42"
LOG SIZING REQUIREMENTS
Minimum Firebox
Log
Front Rear *
Size Height Depth Width Width
18"
24"
30"
17"
17"
17"
13"
13"
13"
28"
28"
34"
20"
21"
24"
Minimum Noncombustible Material
Clearances
If Not Using Mantel
* Measured at 13" depth.
Note: If using a mantel, proceed to If Using
Mantel. If not using a mantel, follow the infor-
mation below.
Carefully follow the instructions below. This will
ensure safe installation into a masonry, UL127-listed
manufactured fireplace or listed vent-free firebox.
You must have noncombustible material(s) above
the fireplace opening. Noncombustible materials
(such as slate, marble, tile, etc.) must be at least
1/2 inch thick. With sheet metal, you must have
noncombustible material behind it. Noncombus-
tible material must extend at least 8" up (for all
models). If noncombustible material is less than
12", you must install the fireplace hood acces-
sory (24" and 30" models only). See Figure 5 for
minimum clearances.
Minimum Clearances for Side
Combustible Material, Side Wall and
Ceiling
A. Clearances from the side of the fireplace
cabinet to any combustible material and wall
should follow diagram in Figure 4.
Example: The face of a mantel, bookshelf,
etc. is made of combustible material and
protrudes 3 1/2" from the wall. This combus-
tible material must be 4" from the side of the
fireplace opening (see Figure 4).
IMPORTANT: If you cannot meet these minimum
clearances, you must operate heater with chimney
flue damper open. Go to Installing Damper Clamp
Accessory for Vented Operation, page 11.
Note: When installing your gas logs into
a manufactured firebox, follow firebox
manufacturerʼs instructions for minimum
clearances to combustible materials.
B. Clearances from the top of the fireplace
opening to the ceiling should not be less
than 42 inches.
111161-01E
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MANTEL CLEARANCES
INSTALLATION
In addition to meeting noncombustible material
clearances, you must also meet required clearances
between fireplace opening and mantel shelf. If
you do not meet the clearances listed below, you
will need a hood.
Continued
If Using Mantel
You must have noncombustible material(s) above
the fireplace opening. Noncombustible materials
(such as slate, marble, tile, etc.) must be at least
1/2 inch thick. With sheet metal, you must have
noncombustiblematerialbehindit. Noncombustible
material must extend at least 8 inches up (for all
models). If noncombustible material is less than
12", you must install the fireplace hood accessory
(24" and 30" models only). Even if noncombustible
material is more than 12", you may need the hood
accessory to deflect heat away from your mantel
shelf. See Figure 5 and Figures 6 and 7 on page 9
for minimum clearances.
Determining Minimum Mantel Clearances
If you meet minimum clearance between mantel
shelf and top of fireplace opening, a hood is not
required (see Figure 6).
Determining Minimum Mantel Clearances
When Using a Hood
If minimum clearances in Figure 6 are not met, you
must have a hood. When using a hood there are
still certain minimum mantel clearances required.
Follow minimum clearances shown in Figure 7,
page 11, when using hood.
IMPORTANT: If you cannot meet these minimum
clearances, you must operate heater with chimney
flue damper open. Go to Installing Damper Clamp
Accessory for Vented Operation, page 11.
NOTICE: Surface temperatures
ofadjacentwallsandmantelsbe-
comehotduringoperation.Walls
and mantels above the firebox
may become hot to the touch.
If installed properly, these tem-
peraturesmeettherequirements
ofthenationalproductstandard.
Follow all minimum clearances
shown in this manual.
Noncombustible Requirements for
Material
Safe Installation
Distance (A)
12" or more
Noncombustible material
okay.
Between 8"
and 12"
Install fireplace hood
accessory (GA6050,
GA6052 or GA6053 see
Accessories, page 34).
Less than 8"
Noncombustible material
must be extended to at
least 8". See Between 8"
and 12", above. If you
cannot extend material,
you must operate heater
with flue damper open.
Mantel Shelf
10"
8"
6"
2 1/2"
Underside
of Mantel
Shelf
All minimum
distances
are in inches
Minimum
Log Set
24"/30"
Models
(A)
Noncombustible
Material
12"
8"
18" 20" 22" 24"
Heat Resistant
Material
8"
14" 17" 20"
18" Model
(A)
Top of Fireplace
Opening
Minimum
Distances to
Underside of
Mantel
Noncombustible
Material Height
Figure 6 - Minimum Mantel Clearances
Without Using Hood
Figure 5 - Heat Resistant Material (Slate,
Marble, Tile, etc.) Above Fireplace
10
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111161-01E
INSTALLATION
Continued
NOTICE:Ifyourinstallationdoes
not meet the minimum clear-
ances shown, you must do one
of the following:
Hearth
Combustible
Material
5"
Min.
• operate the logs only with the
flue damper open
• raise the mantel to an accept-
able height
Figure 9 - Minimum Fireplace Clearances
Above Combustible Flooring
INSTALLING DAMPER CLAMP
ACCESSORY FOR VENTED
OPERATION
Note: When used as a vented heater, appliance
must be installed only in a solid-fuel burning
fireplace with a working flue and constructed of
noncombustible material.
• remove the mantel.
Mantel Shelf
12"
Underside
10"
8"
of Mantel
Shelf
6"
2 1/2"
All minimum
distances are
in inches
If you choose to use your heater as a manually-
controlled model (no remote control installed),
you may use this heater as a vented product. There
are three reasons for operating your heater in the
vented mode.
Minimum
Noncombustible
Material
Log Set
1, 4
All
8"
12"
15"
18" 20"
Models
Min.
Top of
Fireplace
Opening
1. The fireplace does not meet the clearance
to combustibles requirements for vent-free
operation.
Hood
Distances to
Underside of
Mantel
(GA6050,
GA6052)
2. State or local codes do not permit vent-free
operation.
3. You prefer vented operation.
If reasons number 1 or 2 above apply to you, you
must permanently open chimney flue damper. You
must install the damper clamp accessory (to order,
see Accessories, page 34). This will insure vented
operation (see Figure 10, page 12). The damper
clamp will keep damper open. Installation instruc-
tions are included with clamp accessory.
Figure 7 - Minimum Mantel Clearances
When Using Hood
FLOOR CLEARANCES
A. If installing appliance on the floor level, you
must maintain the minimum distance of 14"
to combustibles (see Figure 8).
See chart below for minimum permanent flue
opening you must provide. Attach damper clamp
so the minimum permanent flue opening will be
maintained at all times.
B. If combustible materials are less than 14" to
the fireplace, you must install appliance at
least 5" above the combustible flooring (see
Figure 9).
Chimney
Height (ft.)
Minimum Permanent
Flue Opening (sq. in.)
6' to 15'
39 sq. inches
29 sq. inches
15' to 30'
Combustible
Material
Area of Various Standard Round Flues
14"
Min.
Diameter (inches)
Area (sq. inches)
5
6
7
8
20
29
39
51
Noncombustible Material
Figure 8 - Minimum Fireplace Clearances
If Installed at Floor Level
111161-01E
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11
Installation Items Needed
INSTALLATION
•
hardware package (provided with heater)
Continued
•
approved flexible gas hose (not provided) (if
allowed by local codes)
Damper
Clamp
•
•
sealant resistant to propane/LP gas, not provided
electric drill with 3/16” masonry drill bit
Damper
Note: Install optional remote receiver and hand-
held remote kit (see Accessories, page 34) before
installing gas log heater. See installation instruc-
tions included with the kit.
Damper
Clamp
Damper
Damper
1. Apply pipe joint sealant lightly to male threads
of the fitting to be threaded into gas regulator.
Connect approved flexible gas hose to gas
regulator of heater (see Figure 11).
2. Locate masonry screws in hardware package.
3. Position heater base assembly in fireplace.
4. Place logs in their proper positions on heater base.
Masonry Fireplace
Manufactured Fireplace
Figure 10 - Attaching Damper Clamp
5. Center heater base and logs front-to-back and
side-to-side in fireplace.
INSTALLING HEATER BASE
ASSEMBLY
6. Carefully remove logs without moving
heater base.
CAUTION:Donotremovethe
dataplatesattachedtotheheater
base assembly. The data plates
contain important warranty and
safety information.
7. Mark screw locations through holes in mount-
ing flanges (see Figure 12). If installing in a
brick-bottom fireplace, mark screw locations
in mortar joint of bricks.
8. Remove heater base from fireplace.
9. Drill holes at marked locations using 3/16”
masonry drill bit.
10. Attach base assembly to fireplace floor using
two masonry screws (in hardware package)
(see Figure 12).
WARNING:You must secure
this heater to fireplace floor. If
not, heater will move when you
adjust controls. Moving heater
may cause a gas leak.
11. Connect to gas supply. See Connecting To Gas
Supply, page 13.
Flexible Gas Hose
(if allowed by local codes)
Fitting
WARNING: If installing in a
sunken fireplace, special care
is needed. You must raise the
fireplace floor to allow access to
heater control panel. This will in-
sure adequate air flow and guard
against sooting and controls be-
ingdamaged.Raisefireplacefloor
with noncombustible material.
Make sure material is secure.
Figure 11 - Attaching Flexible Gas Hose
to Heater
Masonry
Screw
CAUTION: Do not pick up
heaterbaseassemblybyburners.
This could damage heater. Only
handle base assembly by grates.
Mounting
Flanges
IMPORTANT:Make sure the heater burners are level.
If heater is not level, heater will not work properly.
Figure 12 - Attaching Base Assembly to
Fireplace Floor
12
111161-01E
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For propane/LP units, the installer must supply
an external regulator. The external regulator will
reduce incoming gas pressure. You must reduce
incoming gas pressure to between 11 and 14 inches
of water. If you do not reduce incoming gas pres-
sure, heater regulator damage could occur. Install
external regulator with the vent pointing down
as shown in Figure 13. Pointing the vent down
protects it from freezing rain or sleet.
INSTALLATION
Continued
CONNECTING TO GAS SUPPLY
WARNING: This appliance
requires a 1/2" NPT (National
PipeThread)inletconnectionto
the pressure regulator.
CAUTION: Use only new,
black iron or steel pipe. Inter-
nally-tinnedcoppertubingmay
beusedincertainareas. Check
your local codes. Use pipe of
1/2" diameter or greater to allow
proper gas volume to heater. If
pipe is too small, undue loss of
volume will occur.
WARNING: A qualified ser-
vicepersonmustconnectheater
to gas supply. Follow all local
codes.
CAUTION: Never connect
propane/LPheaterdirectlytothe
propane/LP supply. This heater
requires an external regulator
(not supplied). Install the exter-
nalregulatorbetweentheheater
and propane/LP supply.
Installation must include an equipment shutoff
valve, union and plugged 1/8" NPT tap. Locate
NPT tap within reach for test gauge hook up. NPT
tap must be upstream from heater (see Figure 14,
page 14).
IMPORTANT: Install equipment shutoff valve
in an accessible location. The equipment shutoff
valve is for turning on or shutting off the gas to
the appliance.
WARNING: Never connect
natural gas heater to private
(non-utility) gas wells. This
gas is commonly known as
wellhead gas.
Check your building codes for any special re-
quirements for locating equipment shutoff valve
to fireplaces.
Installation Items Needed
Before installing heater, make sure you have the
items listed below.
Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from
going into pipe. Excess sealant in pipe could result
in clogged heater valves.
•
•
•
•
•
•
•
piping (check local codes)
sealant (resistant to propane/LP gas)
equipment shutoff valve *
test gauge connection *
sediment trap
Propane/LP
Supply Tank
External
Regulator
tee joint
pipe wrench
Vent
Pointing
Down
*ACSAdesign-certified equipment shutoff valve
with 1/8" NPT tap is an acceptable alternative to
test gauge connection. Purchase the optional CSA
design-certified equipment shutoff valve from your
dealer. See Accessories, page 34.
Figure 13 - External Regulator With Vent
Pointing Down
111161-01E
13
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CHECKING GAS CONNECTIONS
INSTALLATION
Continued
WARNING:Testallgaspiping
and connections, internal and
external to unit, for leaks after
installing or servicing. Correct
all leaks at once.
WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.
We recommend that you install a sediment trap in
supply line as shown in Figure 14. Locate sediment
trap where it is within reach for cleaning. Install
in piping system between fuel supply and heater.
Locate sediment trap where trapped matter is not
likely to freeze.Asediment trap traps moisture and
contaminants. This keeps them from going into
heater controls. If sediment trap is not installed or
is installed wrong, heater may not run properly.
WARNING: Never use an
open flame to check for a leak.
Applyanoncorrosiveleakdetec-
tion fluid to all joints. Bubbles
forming show a leak. Correct all
leaks at once
CAUTION: Make sure exter-
nal regulator has been installed
between propane/LP supply and
heater.SeeguidelinesunderCon-
necting to Gas Supply, page 13.
CAUTION: Avoid damage to
regulator. Hold gas regulator
with wrench when connecting it
to gas piping and/or fittings.
PROPANE/LP
From External
Regulator (11"
W.C.** to 14" W.C.
Pressure)
PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM
CSA Design-
Certified Equipment
Shutoff Valve With
1/8" NPT Tap*
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1. Disconnect appliance with its appliance main
gas valve (control valve) and equipment
shutoff valve from gas supply piping system.
Pressures in excess of 1/2 psig will damage
heater regulator.
NATURAL
Approved
Flexible
Gas Hose (if
allowed by
local codes)
From Gas Meter
(5" W.C.** to
10.5" W.C.
Pressure)
2. Cap off open end of gas pipe where equipment
shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve for
propane/LP gas or opening main gas valve
located on or near gas meter for natural gas
or using compressed air.
3" Minimum
Cap Pipe Tee
Nipple Joint
Gas
Control
Sediment Trap
4. Check all joints of gas supply piping system.
Apply noncorrosive leak detection fluid to gas
joints. Bubbles forming show a leak.
Figure 14 - Gas Connection
5. Correct all leaks at once.
* Purchase the optional CSA design-certified
equipment shutoff valve from your dealer. See
Accessories, page 34.
6. Reconnect heater and equipment shutoff
valve to gas supply. Check reconnected fit-
tings for leaks.
** Minimum inlet pressure for purpose of input
adjustment.
14
111161-01E
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Propane/LP
Tank
Equipment
Shutoff Valve
INSTALLATION
Continued
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 15).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve for
propane/LP gas or opening main gas valve
located on or near gas meter for natural gas
or using compressed air.
Thermostat Gas Valve or
Control Valve Location
3. Check all joints from propane/LP supply tank
to equipment shutoff valve for propane/LPgas
(see Figure 16) or from gas meter to equipment
shutoff valve for natural gas (see Figure 17).
Apply noncorrosive leak detection fluid to gas
joints. Bubbles forming show a leak.
Figure 16 - Checking Gas Joints
Equipment
Shutoff Valve
4. Correct all leaks at once.
PRESSURE TESTING HEATER GAS
CONNECTIONS
1. Open equipment shutoff valve (see Figure 15).
Gas Meter
2. Open propane/LP supply tank valve or main
gas valve located on or near gas meter for
natural gas.
3. Make sure control knob of heater is in the OFF
position.
Thermostat Gas Valve or
Control Valve Location
4. Check all joints from propane/LP supply tank
to equipment shutoff valve for propane/LPgas
(see Figure 16) or from gas meter to equipment
shutoff valve for natural gas (see Figure 17).
Apply noncorrosive leak detection fluid to gas
joints. Bubbles forming show a leak.
Figure 17 - Checking Gas Joints
INSTALLING REMOTE RECEIVER
UNIT
1. Disconnect switch wires from the con-
trol valve.
5. Correct all leaks at once.
6. Light heater (see Operating Heater, page 19).
Check all other internal joints for leaks.
2. Remove phillips head screws and heat shield.
3. Remove switch plate (see Figure 18). Discard
after removing.
7. Turn off heater (see To Turn Off Gas to Appli-
ance, page 20).
Front
Open
Equipment
Shutoff
Valve
Screws
Back
Closed
Figure 15 - Equipment Shutoff Valve
Wires
Figure 18 - Switch Plate and Wiring
Harness (Switch Plate and Orientation
May Vary Depending On Model)
111161-01E
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15
INSTALLATION
Continued
Receiver
4. Install remote receiver unit onto gas log heater
base using phillips head screws (see Figure 19).
5. Connect wires as shown in Figure 20.
Terminal
Wires
9-Volt
Battery
Battery
Clip
Front
Screws
Figure 21 - Installing Receiver on the
Back of the Base
Back
Installing 9-Volt Battery (Not Included) in
Hand-Held Remote Control Unit
1. Remove battery cover on back of remote
control unit.
Remote
Receiver
2. Attach terminal wires to the battery. Place
battery into the battery housing.
Figure 19 - Installing Remote Receiver
3. Replace battery cover onto remote control
unit.
Battery
Terminal
Cover
White Wire From
Receiver
Wires
Red Wire
From
Valve
Receiver
Remote
Control
Unit
Figure 20 - Connecting Wires
9-Volt
Battery
Battery
Housing
INSTALLING WIRELESS HAND-
HELD REMOTE CONTROL
ACCESSORY
Two 9-volt alkaline batteries (not included) are
required to operate this heater with the wire-
less hand-held remote control set. One battery
must be installed in the receiver and one in the
hand-held remote control unit. Note: Only use
alkaline batteries.
Figure 22 - Installing Battery in Hand-
Held Remote Control Unit (CGHRCB
Series)
Installing 9-Volt Battery in Receiver
1. Locate back of receiver under front burner of
heater.
2. Locate the battery clip mounted on the back
of the receiver.
Remote Control Unit
3. Slide a 9-volt battery through the clip.
4. Attach the terminal wires to the battery.
Figure 23 - Installing Battery in Hand-
Held Remote Control Unit (CGHRCTB
Series)
16
111161-01E
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Front Log
(#1)
INSTALLATION
Continued
INSTALLING LOGS
Grate
Fingers
WARNING: Failure to posi-
tion the parts in accordance
with these diagrams or failure
to use only parts specifically
approved with this heater may
result in property damage or
personal injury.
AU
OFF
T
O
ON
Grate
Base
Figure 24 - Installing Front Log (#1)
(CCL3930PR/NR Shown)
CAUTION: After installa-
tion and periodically thereafter,
check to ensure that no flame
comes in contact with any log.
With the heater set to HI, check
toseeifflamescontactanylog.If
so, reposition logs according to
the log installation instructions
in this manual. Flames contact-
ing logs will create soot.
Middle Log (#2)
Burner
AU
TO
OF
F
ON
Each log is marked with a number. These numbers
will help you identify the log when installing. It
is very important to install these logs exactly as
instructed. Do not modify logs. Only use logs
supplied with heater.
Tab
U-Shaped
Slot
Figure 25 - Installing Middle Log (#2)
(CCL3930PR/NR Shown)
1. Place the front log (#1) on the grate fingers. Make
sure the front log rests firmly between the grate
fingers and the grate base (see Figure 24).
Pegs
2. Place the base of the middle log (#2) in the
U-shaped slots of the grate base. The cutout
on the right of the middle log should fit over
the burner (see Figure 25). Make sure the front
of the middle log is resting on the tabs of the
grate base.
Hole in
Grate
Base
3. Locate pegs on the bottom of back log (#3).
Slide these pegs into the holes in the grate base
behind the burner (see Figure 26).
4. Locate pegs on the bottom of crossover log
(#4). Slide these pegs into the holes located in
middle log (#2) and back log (#3). See Figure
27, page 18, for placement.
AU
TO
OF
F
ON
Burner
Figure 26 - Installing Rear Log (#3)
(CCL3930PR/NR Shown)
111161-01E
17
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INSTALLATION
Crossover
Log (#4)
Continued
5. Locate pegs on the bottom of crossover log
(#5). Slide these pegs into the holes located
in crossover log (#4) and front log (#1). See
Figure 28.
For CCL3018PR/NR Only: Locate holes on the
bottom of crossover log (#5). Slide the holes
over the left pegs on middle log (#2) and front
log (#1). See Figure 29.
Front Log
(#1)
6. Locate pegs on the bottom of crossover log (#6).
Slide these pegs into the holes located in middle
log (#2) and front log (#1). See Figure 30.
Figure 29 - Installing Crossover Log (#5)
(CCL3018PR/PRA and CCL3018NR/NRA Only)
7. For CCL3930PR/NR only, locate holes on the
bottom of crossover log (#7). Slide onto the
pegs located in crossover log (#6) and middle
log (#2). See Figure 31.
Pegs
8. Add lava rock around base of heater if de-
sired. Do not place any lava rock on logs or
burner.
6
Pegs
Log #2
Log #2
Log #3
AU
TO
OFF
ON
Front Log (#1)
Figure 30 - Installing Crossover Log (#6)
(CCL3930PR/NR Shown)
Holes
AU
TO
OF
F
ON
Crossover
Log (#6)
7
Figure 27 - Installing Crossover Log (#4)
(CCL3930PR/NR Shown)
Crossover
Log (#4)
AU
TO
OF
F
ON
Pegs
Middle Log
(#2)
Figure 31 - Installing Crossover Log
(#7) to Models CCL3930PR/PRA and
CCL3930NR/NRA Only
AU
TO
OF
F
ON
Front Log (#1)
Figure 28 - Installing Crossover Log (#5)
(CCL3930PR/NR Shown)
18
111161-01E
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LIGHTING
INSTRUCTIONS
OPERATING HEATER
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING:
• If fireplace has glass doors,
never operate this heater with
glass doors closed. If you op-
erateheaterwithdoorsclosed,
heat buildup inside fireplace
willcauseglasstoburst.Make
suretherearenoobstructions
across opening of fireplace.
WARNING: If you do not fol-
low these instructions exactly,
a fire or explosion may result
causing property damage, per-
sonal injury or loss of life.
A. This appliance has a pilot which must be
lighted by hand. When lighting the pilot,
follow these instructions exactly.
•
You must operate this heater
withafireplacescreeninplace.
Make sure fireplace screen is
closed before running heater.
B. BEFORE LIGHTING smell all around the
appliance area for gas. Be sure to smell next
to the floor because some gas is heavier than
air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
NOTICE:Duringinitialoperation
of new heater, burning logs will
give off a paper-burning smell.
Orange flame will also be pres-
ent. Open damper or window to
vent smell. This will only last a
few hours.
• Do not try to light any appliance.
• Do not touch any electric switch; do not
use any phone in your building.
• Immediately call your gas supplier from
a neighborʼs phone. Follow the gas
supplierʼs instructions.
• If you cannot reach your gas supplier, call
the fire department.
C. Use only your hand to push in or turn the
gas control knob. Never use tools. If the
knob will not push in or turn by hand, donʼt
try to repair it, call a qualified service tech-
nician or gas supplier. Force or attempted
repair may result in a fire or explosion.
Note: Home owners generally prefer to op-
erate their heater with the chimney damper
closed. This will put all the heat into the room.
However, there may be times you will desire
the full flames of the HI heat setting but will
find the heat output excessive. You can open
the chimney damper (if you have one) fully or
partially to release some of the heat.
D. Do not use this appliance if any part has
been under water. Immediately call a
qualified service technician to inspect the
appliance and to replace any part of the
control system and any gas control which
has been under water.
WARNING: Damper handle
will be hot if heater has been
running.
1. STOP! Read the safety information, col-
umn 1.
2. Make sure equipment shutoff valve is
fully open
.
3. Set selector switch in the OFF position.
WARNING: Burners will
come on automatically within
one minute when the selector
switchisintheONpositionafter
the pilot is lit.
111161-01E
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19
OPERATING HEATER
CAUTION: Do not try to ad-
just heating levels by using the
equipment shutoff valve.
Continued
4. Press in and turn control knob clockwise
to the OFF position (see Figure 32).
5. Wait five (5) minutes to clear out any gas.
Then smell for gas, including near the floor.
If you smell gas, STOP! Follow “B” in the
safety information, page 19. If you donʼt
smell gas, go to the next step.
WARNING: Make sure the
selector switch is in the OFF
positionwhenyouareawayfrom
home for long periods of time.
Heater will come on automati-
cally with selector switch in the
ON position.
6. Press in and turn control knob counter-
clockwise
to the PILOT position.
Press in control knob for five (5) seconds
(see Figure 32).
Note: You may be running this heater for
the first time after hooking up to gas sup-
ply. If so, the control knob may need to be
pressed in for 30 seconds or more. This will
allow air to bleed from the gas system.
Pilot Burner
Ignitor
Electrode
7. With control knob pressed in, press and
release ignitor button. This will light pilot.
The pilot is attached to the front burner. If
needed, keep pressing ignitor button until
pilot lights.
Propane/LP Gas
Note: If pilot does not stay lit, contact a
qualified service person or gas supplier for
repairs. Until repairs are made, light pilot
with match. To light pilot with match, see
Manual Lighting Procedure, page 21.
Ignitor
Electrode
Pilot Burner
8. Keep control knob pressed in for30 seconds
after lighting pilot.After 30 seconds, release
control knob.
• If control knob does not pop out when
released, contact a qualified service person
or gas supplier for repairs.
Natural Gas
Figure 33 - Pilot
Note: If pilot goes out, repeat steps 4
through 8.
TO TURN OFF GAS
TO APPLIANCE
9. Slightly push in and turn control knob coun-
terclockwise
to the ON position.
Shutting Off Heater
1. Turn control knob clockwise
10. Wait one minute and switch selector switch
to the ON position to light burners.
to the
OFF position.
11. Set flame adjustment knob to any level
between HI and LO.
2a. Set selector switch in the OFF position.
2b. If Using Optional Hand-Held remote: Set
selector switch in the OFF position to keep
from draining battery.
Control
Flame Adjustment
Knob
Knob
Shutting Off Burners Only (pilot stays lit)
You may shut off the burners and keep the pilot
lit by doing one of the following:
REMOTE
OFF
ON
1. Turn control knob clockwise
PILOT position.
to the
Ignitor
Button
Selector Switch
in OFF Position
2. Use remote control manual OFF button.
3. Set selector switch in the OFF position.
Figure 32 - Control Knob and Ignitor
Button Location
20
111161-01E
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ON/OFF SERIES (MODEL CGHRCB)
OPERATING HEATER
Hold the control button on the hand-held remote
until burner turns on. Hold the control button
again until burner turns off (see Figure 35).
Continued
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 6 under Lighting
Instructions, pages 19 and 20.
TO LOCK press both buttons on hand-held
remote control until light stops flashing. Hand-
held remote control is now locked. If the fire is
on it will be turned off automatically. In the
locked state, the light will not light up when
any button is pressed.
2. Depress control knob and light pilot with
match.
3. Keep control knob pressed in for30 seconds
after lighting pilot.After 30 seconds, release
control knob. Now follow steps 9 through
11 under Lighting Instructions, page 20.
TO UNLOCK press both buttons together
on hand-held remote control until the light
stops flashing. The hand-held remote is now
unlocked.
OPTIONAL HAND-HELD
REMOTE OPERATION
Note: CGHRCTB Hand-Held Remote Control
Kit is included with CHL3924NR/PR models
only. Hand-held remote control accessories
must be purchased separately for all other
models (see Accessories, page 34). Follow in-
structions included with the remote control.
Control Button
Turns Burners
On and Off
Figure 35 - On/Off Hand-Held Remote
Control Unit (CGHRCB)
NOTICE: You must light the pilot
before using the hand-held re-
mote control unit. See Lighting
Instructions on page 19.
THERMOSTAT SERIES (MODEL
CGHRCTB)
The hand-held remote can be operated using
either the manual mode (MANU) or thermo-
static mode (AUTO) (see Figure 36). To select
Fahrenheit/Centigrade mode display, carefully
press the ˚C/˚F mode button with the end of a
paper clip or similar blunt object.
After lighting, let pilot flame burn for about
one minute. Turn control knob to ON posi-
tion. Adjust flame adjustment knob anywhere
between HI and LO. Slide the selector switch to
the REMOTE position (see Figure 34). Note:
The burner may light if hand-held remote was
on when selector switch was last turned off.
You can now turn the burner on and off with
the hand-held remote control unit.
Turns
Hand-Held
Remote On
or Off and
Allows You
to Choose
the Manual
Setting
Digital
Display
Shows
Temperature
and Settings
Do not leave the selector switch in the RE-
MOTE or ON position when the pilot is not lit.
This will drain the battery.
Turns
Burners On
or Off
Flame Adjustment
Control
Selects Auto
Setting
Knob
Knob
Decreases
Room
Temperature
in AUTO
Mode
ON
OFF
REMOTE
Increases
Room
Temperature
in AUTO
Mode
Selector Switch in Remote Position
Locks System to
Prevent Accidental
Ignition
Figure 34 - Setting the Selector Switch,
Control Knob and Flame Adjustment
Knob for Remote Operation
Figure 36 - Thermostat Hand-Held
Remote Control Unit (GHRCTB)
111161-01E
21
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Key Pad Lock Feature
OPERATING HEATER
This feature allows the user to lock/unlock
the keypad on the hand-held remote in the
MANU or AUTO mode to prevent inadvertent
operation (i.e. children operating the hand-held
remote control, etc.). The keypad is locked in
either on or off. Press the POWER and LOCK
buttons together to turn the unit on or off.
Continued
Manual Mode
1. Press the POWER and LOCK buttons
together to turn on the hand-held remote
control.
2. Press the MANU button to turn on the
fireplace.
INSPECTING BURNERS
3. Press the POWER and LOCK buttons
together to turn off the fireplace.
Check pilot flame pattern and burner flame pat-
terns often.
Auto (Thermostatic) Mode
1. Press the POWER and LOCK buttons
together to turn on the hand-held remote
control.
PILOT FLAME PATTERN
Figure 37 shows a correct pilot flame pattern.
Figure 38, shows an incorrect pilot flame pattern.
The incorrect pilot flame is not properly heating
2. Press AUTO button to select this mode.
3. Set the desired room temperature by press- the thermocouple. When the thermocouple cools,
ing the TEMP + or - buttons.
the heater will shut down. If pilot flame pattern is
incorrect, as shown in Figure 38
4. Press the POWER and LOCK buttons
together to turn off the fireplace
•
turn heater off (see To Turn Off Gas to Appli-
ance, page 20)
Note: Do not leave the hand-held remote in
the AUTO mode close to the fireplace. The
radiant heat from the fireplace will turn off the
fireplace. Ideally, place the hand-held remote
in the center of the room facing towards the
fireplace.
•
see Troubleshooting, page 24
Note: The pilot flame on natural gas units will
have a slight curve, but the flame should be blue
and have no yellow or orange color.
Natural Gas
Note: Do not hold the hand-held remote for
a long time. Body temperature will affect its
operation in the AUTO mode.
Pilot Burner
Propane/LP
Gas
Safety Features
When away from home for an extended period
of time or as a child safety feature to prevent
accidental ignition of the fireplace, the receiver
ON/OFF/REMOTE switch should be in the
OFF position.
Thermocouple
Figure 37 - Correct Pilot Flame Pattern
Auto Shutoff Feature
Pilot Burner
Propane/LP
Gas
Pilot
Burner
Natural Gas
1. If the average room temperature exceeds
82 degrees Fahrenheit (28 degrees Centi-
grade), the hand-held remote control will
perform a safety override and shut the
fireplace off. This feature is not available
in the MANU mode.
2. The receiver continuously receives signals
from the hand-held remote to control the
room temperature. If the hand-held remote
is misplaced, obstructed or for any reason
cannot transmit to the receiver, the receiver
will shut off the fireplace after 8 minutes.
Thermocouple
Figure 38 - Incorrect Pilot Flame Pattern
22
111161-01E
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4. Check the injector holder located at the end
of the burner tube again. Remove any large
particles of dust, dirt, lint or pet hair with a
soft cloth or vacuum cleaner nozzle.
CLEANING AND
MAINTENANCE
WARNING: Turn off heater
and let cool before cleaning.
5. Blow air into the primary air holes on the
injector holder.
6. In case any large clumps of dust have now been
pushed into the burner repeat steps 3 and 4.
CAUTION:Youmustkeepcon-
trolareas,burnersandcirculating
air passageways of heater clean.
Inspect these areas of heater
before each use. Have heater
inspected yearly by a qualified
service person. Heater may need
more frequent cleaning due to
excessivelintfromcarpeting,pet
hair, bedding material, etc.
Clean the pilot assembly also. A yellow tip on the
pilot flame indicates dust and dirt in the pilot as-
sembly. There is a small pilot air inlet hole about
two inches from where the pilot flame comes out
of the pilot assembly (see Figure 40). With the unit
off, lightly blow air through the air inlet hole. You
may blow through a drinking straw if compressed
air is not available.
Injector
Holder
Burner
Tube
Primary Air
Inlet Holes
WARNING: Failure to keep
the primary air opening(s) of
theburner(s)cleanmayresultin
sooting and property damage.
Figure 39 - Injector Holder On Outlet
Burner Tube
Ports/Slots
BURNER INJECTOR HOLDER AND
PILOT AIR INLET HOLE
Burner
Tube
The primary air inlet holes allow the proper amount
of air to mix with the gas. This provides a clean
burning flame. Keep these holes clear of dust, dirt,
lint and pet hair. Clean these air inlet holes prior to
each heating season. Blocked air holes will create
soot. We recommend that you clean the unit every
three months during operation and have heater
inspected yearly by a qualified service person.
Pilot Assembly
Pilot Air
Inlet Hole
We also recommend that you keep the burner
tube and pilot assembly clean and free of dust and
dirt. To clean these parts we recommend using
compressed air no greater than 30 PSI. Your local
computer store, hardware store or home center
may carry compressed air in a can. You can use a
vacuum cleaner in the blow position. If using com-
pressed air in a can, please follow the directions on
the can. If you donʼt follow directions on the can,
you could damage the pilot assembly.
Figure 40 - Pilot Inlet Air Hole
LOGS
•
If you remove logs for cleaning, refer to Install-
ing Logs, page 17, to properly replace logs.
•
Replace log(s) if broken or chipped (dime-sized
or larger).
1. Shut off the unit, including the pilot. Allow
the unit to cool for at least thirty minutes.
MAIN BURNER
Periodically inspect all burner flame holes with the
heaterrunning. Allslottedburnerflameholesshould
be open with yellow flame present. All round burner
flame holes should be open with a small blue flame
present. Some burner flame holes may become
blocked by debris or rust, with no flame present. If
so, turn off heater and let cool. Remove blockage.
Blocked burner flame holes will create soot.
2. Inspect burner, pilot and primary air inlet holes on
injector holder for dust and dirt (see Figure 39).
3. Blow air through the ports/slots and holes in
the burner.
111161-01E
23
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TROUBLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a
qualified service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM POSSIBLE CAUSE
REMEDY
When ignitor button is pressed, 1. Ignitor electrode not con- 1. Reconnect ignitor cable
there is no spark at ODS/pilot
nected to ignitor cable
2. Ignitor cable pinched or wet
2. Free ignitor cable if pinched
by any metal or tubing. Keep
ignitor cable dry
3. Piezo ignitor nut is loose
3. Tighten nut holding piezo ig-
nitortobasepaneloflogset.Nut
is located behind base panel
4. Replace ignitor cable
4. Broken ignitor cable
5. Bad piezo ignitor
5. Replace piezo ignitor
6. Ignitor electrode positioned 6. Replace pilot assembly
wrong
7. Ignitor electrode broken
7. Replace pilot assembly
When ignitor button is pressed, 1. Gas supply turned off or equip- 1. Turn on gas supply or open
there is spark at ODS/pilot but
no ignition
ment shutoff valve closed
2. Control knob not in PILOT 2. Turn control knob to PILOT
position position
3. Control knob not pressed in 3. Press in control knob while in
while in PILOT position PILOT position
4. Air in gas lines when in- 4. Continue holding down con-
equipment shutoff valve
stalled
trol knob. Repeat igniting op-
eration until air is removed
5. Depleted gas supply (propane/ 5. Contact local propane/LP gas
LP only)
6. ODS/pilot is clogged
company
6. Clean ODS/pilot (see Clean-
ing and Maintenance, page
23) or replace ODS/pilot as-
sembly
7. Gas regulator setting is not 7. Replace gas regulator
correct
24
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111161-01E
TROUBLESHOOTING
Continued
OBSERVED PROBLEM POSSIBLE CAUSE
REMEDY
ODS/pilot lights but flame 1. Control knob not fully pressed 1. Press in control knob fully
goes out when control knob is
released
in
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds
2. Control knob not pressed in
long enough
3. Equipment shutoff valve not 3. Fully open equipment shutoff
fully open valve
4. Pilot flame not touching ther- 4. A) Contact local natural or
mocouple, which allows ther-
mocouple to cool, causing
pilot flame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
propane/LP gas company
B) Clean ODS/pilot (see
Cleaning and Maintenance,
page 23) or replace ODS/pilot
assembly
B) Dirty or partially clogged
ODS/pilot
5. Thermocouple connection 5. Hand tighten until snug, then
loose at control valve
6. Thermocouple damaged
7. Control valve damaged
tighten 1/4 turn more
6. Replace pilot assembly
7. Replace control valve
Burner does light after ODS/ 1. Burner orifice clogged
pilot is lit
1. Clean burner (see Cleaning
and Maintenance, page 23)
or replace burner orifice
2. Inlet gas pressure is too low
2. Contact local natural or pro-
pane/LP gas company
3. Thermopile leads disconnect- 3. Reconnect leads (see Wiring
ed or improperly connected Diagram, page 32)
4. Burners will not come on in 4. Replace battery in transmitter
remote position and receiver
Delayed ignition burner
1. Manifold pressure is too low 1. Contact local natural or pro-
pane/LP gas company
2. Burner orifice clogged
2. Clean burner (see Cleaning
and Maintenance, page 23)
or replace burner orifice
Burner backfiring during com- 1. Burner orifice is clogged or 1. Clean burner (see Cleaning
bustion
damaged
and Maintenance, page 23)
or replace burner orifice
2. Damaged burner
3. Gas regulator defective
2. Replace damaged burner
3. Replace gas control
111161-01E
25
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TROUBLESHOOTING
Continued
OBSERVED PROBLEM POSSIBLE CAUSE
REMEDY
Slight smoke or odor during 1. Not enough air
initial operation
1. Check burner for dirt and
debris. If found, clean burner
(see Cleaning and Mainte-
nance, page 23)
2. Gas regulator defective
2. Replace gas control
3. Residues from manufacturing 3. Problem will stop after a few
processes and logs curing hours of operation
Moisture/condensation noticed 1. Not enough combustion/ven- 1. Refer to Air for Combustion
on windows
tilation air
and Ventilation requirements
(page 5)
Heater produces a whistling 1. Turning control knob to HI 1. TurncontrolknobtoLOposition
noise when burner is lit
position when burner is cold
2. Air in gas line
and let warm up for a minute
2. Operate burner until air is
removed from line. Have gas
line checked by local natural
or propane/LP gas company
3. Air passageways on heater 3. Observe minimum installation
blocked clearances (see page 9)
4. Dirty or partially clogged 4. Clean burner (see Cleaning
burner orifice
and Maintenance, page 23)
or replace burner orifice
White powder residue forming 1. When heated, vapors from 1. Turn heater off when using
withinburnerboxoronadjacent
walls or furniture
furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue
furniture polish, wax, carpet
cleaners or similar products
Remote does not function
1. Battery is not installed.
Battery power is low
1. Replace 9-volt batteries in
receiver and hand-held remote
control
Heaterproducesaclicking/tick- 1. Metal expanding while heat- 1. This is common with most
ing noise just after burner is lit
or shut off
ing or contracting while
cooling
heaters. If noise is exces-
sive, contact qualified ser-
vice person
26
111161-01E
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TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint,
paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These
OBSERVED PROBLEM POSSIBLE CAUSE
REMEDY
Heater produces unwanted 1. Heater burning vapors from 1. Open window and ventilate
odors
paint, hair spray, glues, clean-
ers, chemicals, new carpet,
etc. (See IMPORTANT state-
ment above)
room. Stop using odor caus-
ing products while heater is
running
2. Gas leak. See Warning 2. Locate and correct all leaks
statement at top of page
(see Checking Gas Connec-
tions, page 14)
Heater shuts off in use (ODS 1. Not enough fresh air is avail- 1. Open window and/or door for
operates)
able
2. Low line pressure
ventilation
2. Contact local natural or pro-
pane/LP gas company
3. ODS/pilot is partially 3. CleanODS/pilot(seeCleaning
clogged and Maintenance, page 23)
Gas odor even when control 1. Gas leak. See Warning 1. Locate and correct all leaks
knob is in OFF position
statement at top of page
(see Checking Gas Connec-
tions, page 14)
2. Replace control valve
2. Control valve defective
Gas odor during combustion
1. Foreign matter between con- 1. Take apart gas tubing and
trol valve and burner remove foreign matter
2. Gas leak. See Warning 2. Locate and correct all leaks
statement at top of page
(see Checking Gas Connec-
tions, page 14)
111161-01E
27
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ILLUSTRATED PARTS BREAKDOWN
MODELS CCL3018PR, CCL3018PRA, CCL3018NR AND CCL3018NRA
2
5
3
1
4
7
17
8
11
12
9
14
6
10
17
Note: Items
16 and 17
are Natural
Gas only.
15
16
18
20
23
19
I
H
21
L
O
O
F
25
N
F
O
L I P
T
O
22
30
13
28
29
28
27
I
24
H
L
O
O
F
N
F
O
T
I P
O
L
23
26
28
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111161-01E
PARTS LIST
This list contains replaceable parts used in your heater. When ordering parts, follow the instructions
listed under Replacement Parts on page 33 of this manual.
KEY
PART NUMBER
NO. CCL3018PR CCL3018PRA CCL3018NR CCL3018NRA DESCRIPTION
QTY
1
2
3
4
5
6
105958-04 111340-03
105959-04 111341-03
105960-04 111342-03
105961-04 111343-03
105962-04 111344-02
105963-04 111345-02
105958-04 111340-03 Front Log
105959-04 111341-03 Middle Log
105960-04 111342-03 Back Log
105961-04 111343-03 Left Back Crossover Log
105962-04 111344-02 Left Top Crossover Log
105963-04 111345-02 Right Bottom Crossover
Log (#6)
1
1
1
1
1
1
1
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
4
4
1
1
1
2
1
1
7
8
9
103778-01 103778-01 103779-01 103779-01 ODS Pilot
098249-01 098249-01 098249-01 098249-01 ODS Nut
111331-01 111331-01
104422-05 104422-05 Burner Outlet Tube
10 098264-02 098264-02 098264-02 098264-02 Male Connector
11 111124-01 111124-01 111124-01 111124-01 Burner Retainer Spring
12 099056-19 099056-19 099056-26 099056-26 Burner Orifice Injector
13 102445-01 102445-01 102445-01 102445-01 Piezo Ignitor
14 102980-01 102980-01 102980-01 102980-01 Burner
15 100609-01 100609-01 099387-13 099387-13 Pilot Tube
____
____
16
17
099918-02 099918-02 Pilot Regulator
____
____
099387-15 099387-15 Pilot Tube (Valve to regulator)
18 103345-02 103345-02 103345-02 103345-02 Lower Bracket
19 103284-02 103284-02 103284-02 103284-02 Wiring Harness
20 103781-01 103781-01 103781-02 103781-02 Gas Control Valve
21 104099-01 104099-01 104099-01 104099-01 Heat Shield
22 103587-02 103587-02 103587-02 103587-02 Plate, Switch
23 M11084-38 M11084-38 M11084-38 M11084-38 Screw, #8 x .38
24 M12461-26 M12461-26 M12461-26 M12461-26 Screw, Hex Slt Wsr 10-32 x .38
25
**
**
**
**
Painted Base Assy
26 103784-01 103784-01 103784-01 103784-01 Off-Pilot-On Knob
27 103784-02 103784-02 103784-02 103784-02 Flame Adjustment Knob
28 098304-01 098304-01 098304-01 098304-01 Screw
29 099998-01 099998-01 099998-01 099998-01 Switch
30 098271-10 098271-10 098271-10 098271-10 Ignitor Cable
PARTS AVAILABLE — NOT SHOWN
100563-01 100563-01 100563-01 100563-01 Warning Plate
103877-01 103877-01 103877-01 103877-01 Lighting Instructions Plate
100565-01 100565-01 100565-01 100565-01 Warning Plate Fastener
100639-01 100639-01 100639-01 100639-01 Caution Decal
101137-02 101137-02 101137-02 101137-02 Hardware Kit
1
1
1
1
1
1
GA6060
GA6060
GA6060
GA6060
Lava Rock
** Not a field replaceable part.
111161-01E
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29
ILLUSTRATED PARTS BREAKDOWN
MODELS
CCL3924PR, CCL3924PRA, CCL3924NR, CCL3924NRA, CCL3930PR,
CCL3930PRA, CCL3930NR, CCL3930NRA, CHL3924NR AND CHL3924PR
2
5
3
1
4
8
9
28
11
20
7
6
12
30
14
10
28
Note: Items
28 and 29
are Natural
Gas only.
15
29
17
16
18
13
I
H
23
L
O
O
F
19
N
F
O
O
I P
L
T
22
20
21
24
31
27
H
L
O
O
F
N
F
O
O
I P
L
T
25
18
26
30
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111161-01E
PARTS LIST
This list contains replaceable parts used in your heater. When ordering parts, follow the instructions
listed under Replacement Parts on page 33 of this manual.
PART NUMBER
CHL3924PR
CHL3924NR
KEY CCL3924PR CCL3924PRA CCL3930PR CCL3930PRA
NO. CCL3924NR CCL3924NRA CCL3930NR CCL3930NRA DESCRIPTION
QTY
1
2
3
4
5
6
7
105958-03 111340-02
105959-03 111341-02
105960-03 111342-02
105961-03 111343-02
105962-03 111344-01
105963-04 111345-02
105958-02 111340-01
105959-02 111341-01
105960-02 111342-01
105961-02 111343-01
105962-03 111344-01
105963-02 111345-01
105929-02 111346-01
Front Log
Middle Log
Back Log
Left Back Crossover Log
Left Top Crossover Log
Right Btm Crossover Log
Right Top Crossover Log
1
1
1
1
1
1
1
—
—
PART NUMBER
CHL3924PR
CHL3924NR
KEY CCL3924PR CCL3924NR CCL3930PR CCL3930NR
NO.
C
CL3924PRA CCL3924NRA CCL3930PRA CCL3930NRA DESCRIPTION
QTY.
_____
103779-01 ODS Pilot Assembly NG
098249-01 098249-01 098249-01 098249-01 ODS Nut
8
103778-01 103778-01 103778-01
ODS Pilot Assembly LP
1
1
2
1
1
1
1
1
1
1
1
1
7
1
1
1
1
1
2
1
1
4
1
1
1
1
1
_____
_____
103779-01
9
10 098264-02 098264-02 098264-02 098264-02 Male Connector
11 111124-01 111124-01 111124-01 111124-01 Burner Retainer Spring
12 099056-17 099056-16 099056-17 099056-16 Burner Orifice Injector
13 103284-02 103284-02 103284-02 103284-02 Wiring Harness
14 102772-01 102772-01 102772-01 102772-01 Burner
15 099387-09 099387-12 099387-09 099387-12 Pilot Tube
_____
16 103781-02 103781-02 103781-02
Gas Control Valve LP
103781-01 Gas Control Valve NG
_____ _____
103781-01
17 103345-01 103345-01 103345-01 103345-01 Lower Bracket
18 M11084-38 M11084-38 M11084-38 M11084-38 Screw, #8 x .38
19
**
**
**
**
Painted Base Assembly
20 098271-10 098271-10 098271-10 098271-10 Ignitor Cable
21 102445-01 102445-01 102445-01 102445-01 Piezo Ignitor
22 103587-02 103587-02 103587-02 103587-02 Plate, Switch
23 104099-01 104099-01 104099-01 104099-01 Heat Shield
24 098304-01 098304-01 098304-01 098304-01 Screw
25 103784-02 103784-02 103784-02 103784-02 Flame Adjustment Knob
26 103784-01 103784-01 103784-01 103784-01 Off-Pilot-On Knob
27 M12461-26 M12461-26 M12461-26 M12461-26 Screw, Hex Slt Wsr 10-32 x .38
28
29
_____
_____
100609-01
099918-02
_____
_____
100609-01 Pilot Tube (Regulator to Pilot)
099918-02 Pilot Regulator
30 103342-02 103342-01 103342-02 103342-01 Burner Outlet Tube Kit LP
111331-03 111331-03 111331-03 111331-03 Burner Outlet Tube Kit NG
31 099998-01 099998-01 099998-01 099998-01 Switch
PARTS AVAILABLE — NOT SHOWN
100563-01 100563-01 100563-01 100563-01 Warning Plate
103877-01 103877-01 103877-01 103877-01 Lighting Instructions Plate
100565-01 100565-01 100565-01 100565-01 Warning Plate Fastener
100639-01 100639-01 100639-01 100639-01 Caution Decal
101137-02 101137-02 101137-02 101137-02 Hardware Kit
1
1
1
1
1
1
1
GA6060
GA6060
GA6060
_____
GA6060
_____
Lava Rock
_____
115366-01
Remote Receiver (CHL Only)
** Not a field replaceable part.
111161-01E
31
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SPECIFICATIONS
CCL3924PR
CCL3018PR
CCL3018PRA
CCL3924PRA
CHL3924PR
CCL3930PR
CCL3930PRA
Btu (Variable)
Type Gas
16,000/30,000
Propane/LP
Piezo
20,000/39,000
Propane/LP
Piezo
20,000/39,000
Propane/LP
Piezo
Ignition
Manifold Pressure
8.0" W.C.
8.0" W.C.
8.0" W.C.
Inlet Gas Pressure (in. of water)
Maximum
Minimum*
14"
11"
14"
11"
14"
11"
Shipping Weight
28 lbs.
66 lbs.
70 lbs.
* For the purpose of input adjustment
CCL3924NR
CCL3924NRA
CHL3924NR
CCL3018NR
CCL3930NR
CCL3930NRA
CCL3018NRA
16,000/30,000
Natural Gas
Piezo
Btu (Variable)
Type Gas
20,000/39,000
Natural Gas
Piezo
20,000/39,000
Natural Gas
Piezo
Ignition
Manifold Pressure
3.5" W.C.
3.5" W.C.
3.5" W.C.
Inlet Gas Pressure (in. of water)
Maximum
Minimum*
10.5"
5"
10.5"
5"
10.5"
5"
Shipping Weight
28 lbs.
66 lbs.
70 lbs.
* For the purpose of input adjustment
WIRING DIAGRAM
TECHNICAL SERVICE
You may have further questions about installation,
operation or troubleshooting. If so, contact DESA
Heating ProductsʼTechnical Service Department at
1-866-672-6040. When calling, please have your
model and serial numbers of your heater ready.
Black
On
Off
Remote
Receiver
Red
TPTH
Gas Control
TPTH
TH
TP
You can also visit DESAHeating Productsʼtechni-
Red
Thermopile
White
SERVICE HINTS
When Gas Pressure Is Too Low
•
•
•
•
pilot will not stay lit
burners will have delayed ignition
heater will not produce specified heat
propane/LP gas supply may be low
You may feel your gas pressure is too low. If so,
contact your local propane/LP gas supplier.
32
111161-01E
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FBD
REPLACEMENT PARTS
1349 Adams Street
Bowling Green, KY 42103-3414
270-846-1199
1-800-654-8534
Fax: 1-800-846-0090
Note: Use only original replacement parts. This
will protect your warranty coverage for parts
replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they canʼt supply original replacement part(s),
call DESA Heating Productsʼ Technical Service
Department at 1-866-672-6040.
Master Parts Dist.
1251 Mound Ave NW
Grand Rapids, MI 49504-2672
616-791-0505
1-800-446-1446
Fax: 616-791-8270
When calling DESA Heating Products, have
ready
•
•
•
•
•
•
your name
your address
Washer Equipment Co.
1715 Main Street
Kansas City, MO 64108-2195
KS, MO, AR
816-842-3911
model and serial numbers of your heater
how heater was malfunctioning
type of gas used (propane/LP or natural gas)
purchase date
Usually, we will ask you to return the part to the
factory.
East Coast Energy Products
10 East Route 36
PARTS NOT UNDER WARRANTY
W. Long Branch, NJ 07764
732-870-8809
1-800-755-8809
Contact authorized dealers of this product. If they
canʼt supply original replacement part(s), either
contact your nearest Parts Central (below) or call
DESA Heating Products at 1-866-672-6040 for
referral information.
Laportes Parts & Service
2444 N. 5th Street
Hartsville, SC 29550-7704
843-332-0191
Parts Department
When calling DESA Heating Products, have
ready
•
•
model number of your heater
the replacement part number
Cans Unlimited, Inc.
P.O. Box 645
Taylor, SC 29687-0013
All States
803-879-3009
PARTS CENTRAL
These Parts Centrals are privately owned business-
es. They have agreed to support our customerʼs
needs by providing original replacement parts
and accessories.
1-800-845-5301
Tool & Equipment Co.
1348 Dixwell Avenue
Hamden, CT 06514-0322
1-800-397-7553
203-248-7553
Parts Department
Portable Heater Parts
342 N. County Rd. 400 East
Valparaiso, IN 46383-9704
All States
219-462-7441
1-888-619-7060
111161-01E
33
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ACCESSORIES
NOTICE: All accessories may
not be available for all fireplace
models.
Purchase these fireplace accessories from your lo-
cal dealer. If they can not supply these accessories,
either contact your nearest Parts Central (page 33)
or call DESA Heating Productsʼ Sales Department
at 1-866-672-6040 for referral information. You
can also write to the address listed on the back page
of this manual.
RECEIVER AND HAND-HELD
THERMOSTAT REMOTE CONTROL
KIT - CGHRCTB SERIES
For all models. Allows the gas log heater to be
operated in a manually or thermostatically-con-
trolled mode. You can turn the gas log heater on
and off without ever leaving the comfort of your
easy chair.
EQUIPMENT SHUTOFF VALVE
GA5010
For all models. Equipment shutoff valve with 1/8”
NPT tap. Fits 1/2" NPT pipe.
RECEIVER AND HAND-HELD
REMOTE CONTROL KIT - CGHRCB
SERIES
For all models. Allows the gas log heater to be
turned on and off by using a hand-held remote
control.
FIREPLACE HOOD
Black - GA6050
CLEANING KIT - CCK
(Not Shown)
Brass - GA6052
For all models. Your vent-free gas appliance re-
quires regular cleaning and maintenance to prevent
performance problems. This kit gives you the tools
and instructions to make it easy to clean all critical
areas of your appliance.
Antique Brass - GA6053
For all models. Helps deflect heat away from
mantel or wall above fireplace.
LAVA ROCK - GA6060
(Not Shown)
For all models. Order when additional rock is
INFORMATION VIDEO - 108917-01
Forall models.Acare and maintenance video is avail-
able by calling 1-866-672-6040. You may also email
desired (1.8 lb. bag).
DAMPER CLAMP - GA6080
(Not Shown)
For all models. Permanently opens chimney flue
damper for vented operation. Can be used only
with non-thermostat accessories.
34
111161-01E
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NOTES
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111161-01E
35
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WARRANTY INFORMATION
KEEP THIS WARRANTY
Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our
standard written warranty. We make no other warranty, expressed or implied.
LIMITED WARRANTY
VENT-FREE GAS LOG HEATERS
DESA Heating Products warrants this product to be free from defects in materials and components for two (2)
year from the date of first purchase, provided that the product has been properly installed, operated and maintained
in accordance with all applicable instructions. To make a claim under this warranty the Bill of Sale or cancelled
check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required
to restore this heater to proper operating condition and an allowance for labor when provided by a DESA Heating
ProductsAuthorized Service Center. Warranty part(s) MUST be obtained through authorized dealers of this product
and/or DESAHeating Products who will provide original factory replacement parts. Failure to use original factory
replacement parts voids this warranty. The heater MUST be installed by a qualified installer in accordance with
all local codes and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts
that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by
improper installation. Travel, diagnostic cost, labor, transportation and any and all such other costs related to
repairing a defective heater will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE
OF THE PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED
WARRANTIESAND LIMITS THE DURATION OFANYANDALL IMPLIED WARRANTIES, INCLUDING
WARRANTIES OF MERCHANTABILITYAND FITNESS FORAPARTICULAR PURPOSETOTWO (2)YEAR
ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE; AND DESA HEATING PRODUCTSʼ
LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA HEAT-
ING PRODUCTS SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of
incidental or consequential damages, so the above limitation on implied warranties or exclusion or limitation on
damages may not apply to you.
This warranty gives you specific legal rights and you may also have other rights that vary from state to state.
For information about this warranty write:
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
111161-01
Rev. E
111161 01
09/04
NOT A UPC
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