Desa Tech Oven CDVBNC User Manual

CAST IRON STOVE AND DIRECT-VENT  
(FREESTANDING FIREPLACE HEATER)  
BURNER SYSTEM  
OWNER’S OPERATION AND INSTALLATION MANUAL  
NATURAL GAS BURNER SYSTEM MODEL CDVBNC,  
PROPANE/LP GAS BURNER SYSTEM MODEL CDVBPC  
REMOTE READY  
IMPORTANT: This direct-vent burner system must be installed into approved Comfort Glow cast  
iron stove bodies, models CISGA series and CISCA series ONLY. See page 3 of this manual.  
WARNING: If the information in this manual is not followed  
exactly, a fire or explosion may result causing property dam-  
age, personal injury, or loss of life.  
WARNING: Improper instal-  
lation,adjustment,alteration,  
service, or maintenance can  
causeinjuryorpropertydam-  
age. Refer to this manual for  
correct installation and op-  
erationalprocedures.Foras-  
sistance or additional infor-  
mation consult a qualified in-  
staller,serviceagency,orthe  
gas supplier.  
FOR YOUR SAFETY  
Do not store or use gasoline or other flammable vapors and  
liquids in the vicinity of this or any other appliance.  
FOR YOUR SAFETY  
WHAT TO DO IF YOU SMELL GAS  
• Do not try to light any appliance.  
• Do not touch any electrical switch  
• Do not use any phone in your building.  
• Immediately call your gas supplier from a neighbor’s  
phone. Follow the gas supplier’s instructions.  
• Ifyoucannotreachyourgassupplier,callthefiredepartment.  
Installation and service must  
be performed by a qualified  
installer, service agency, or  
the gas supplier.  
This appliance may be installed in an aftermarket* permanently located, manufactured  
(mobile) home, where not prohibited by state or local codes.  
This appliance is only for use with the type of gas indicated on the rating plate. This appliance  
is not convertible for use with other gases, unless a certified kit is used.  
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer.  
Save this manual for future reference.  
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SAFETY INFORMATION  
PRODUCT IDENTIFICATION  
3
SAFETY INFORMATION  
PRODUCT IDENTIFICATION  
Continued  
5. This stove reaches high temperatures. Keep children and adults  
away from hot surfaces to avoid burns or clothing ignition.  
Stove will remain hot for a time after shutdown. Allow sur-  
faces to cool before touching.  
Cast Iron  
Stove Body  
6. Carefully supervise young children when they are in the room  
with stove.  
7. Do not modify the burner or stove under any circumstances.  
Any parts removed for servicing must be replaced prior to op-  
erating burner system.  
Log Set  
8. Turn burner system off and let cool before servicing, install-  
ing, or repairing. Only a qualified service person should in-  
stall, service, or repair the stove or burner system. Have burner  
system inspected annually by a qualified service person.  
ON  
OFF  
AUTO  
9. You must keep control compartments, burners, and circulat-  
ing air passages clean. More frequent cleaning may be needed  
due to excessive lint and dust from carpeting, bedding mate-  
rial, pet hair, etc. Turn off the gas valve and pilot light before  
cleaning stove or burner system.  
ON/OFF  
Control  
Piezo Ignitor  
Switch  
Valve  
Cast Iron  
10. Have venting system inspected annually by a qualified service  
person. If needed, have venting system cleaned or repaired.  
See Cleaning and Maintenance, page 28.  
Stove Body  
Burner  
Vent  
Opening  
11. Keep the area around your stove clear of combustible materi-  
als, gasoline, and other flammable vapor and liquids. Do not  
run burner system where these are used or stored. Do not place  
items such as clothing or decorations on or around stove.  
Rear  
Cover  
12. Do not use this stove to cook food or burn paper or other objects.  
13. Never place anything on top of stove.  
Pilot  
Assy  
14. Do not use any solid fuels (wood, coal, paper, cardboard, etc.)  
in this stove. Use only the gas type indicated on burner system  
nameplate.  
Glass  
Door  
Assy  
Blower with  
Adjustment  
(Optional  
15. This appliance, when installed, must be electrically grounded  
in accordance with local codes or, in the absence of local codes,  
with the National Electrical Code, ANSI/NFPA 70, or the Ca-  
nadian Electrical Code, CSA C22.1.  
Installation)  
16. Do not obstruct the flow of combustion and ventilation air in  
any way. Provide adequate clearances around air openings into  
the combustion chamber along with adequate accessibility  
clearance for servicing and proper operation.  
Grate  
Assembly  
Glowing  
Embers  
Lava Rock  
17. Do not install stove directly on carpeting, vinyl tile, or any com-  
bustible material other than wood. The stove must set on a metal  
or wood panel extending the full width and depth of the stove.  
Figure 1 - Comfort Glow Direct-Vent Burner System Shown  
Installed in Approved Comfort Glow Cast Iron Stove Body  
Models CISGA Series and CISCA Series Only  
18. Do not use stove or burner system if any part has been ex-  
posed to or under water. Immediately call a qualified service  
person to arrange for replacement of the unit.  
19. Do not operate burner system if any log is broken.  
20. Do not use a blower insert, heat exchanger insert, or other ac-  
cessory not approved for use with this stove.  
21 . Do not operate burner system with glass door removed, cracked,  
or broken.  
105501-01G  
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LOCAL CODES  
4
PRODUCT FEATURES  
GLOSSARY OF TERMS  
PRE-INSTALLATION PREPARATION  
Location and Space Requirements  
LOCAL CODES  
PRE-INSTALLATION  
PREPARATION  
Install and use stove and burner system with care. Follow all local  
codes. In the absence to local codes, use the current National Fuel  
Gas Code ANSI Z223.1/NFPA 54* (USA) or the current CSA-  
B149.1 Installation Code (Canada).  
WARNING: A qualified service person must in-  
stall stove and burner system. Follow all local codes.  
*Available from:  
American National Standards Institute, Inc.  
1430 Broadway  
CAUTION: This stove with burner system creates  
warm air currents. These currents move heat to wall  
surfaces next to stove. Installing stove next to vinyl  
or cloth wall coverings or operating stove where  
impurities(suchas,butnotlimitedto,tobaccosmoke,  
aromatic candles, cleaning fluids, oil or kerosene  
lamps, etc.) in the air exist, may discolor walls or  
cause odors.  
New York, NY 10018  
National Fire Protection Association, Inc.  
Batterymarch Park  
Quincy, MA 02269  
PRODUCT FEATURES  
OPERATION  
LOCATION AND SPACE REQUIREMENTS  
This cast iron stove with burner system is clean burning and vents  
easily through outside walls or vertically using outside air for  
combustion. Heat is generated by both realistic flames and glowing  
embers. When used without the blower accessory, the stove with  
burner system requires no electricity making it ideal for emergency  
backup heat.  
Determine the safest and most efficient location for your Comfort  
Glow cast iron stove. Make sure that rafters and wall studs are not  
in the way of the venting system. Choose a location where the heat  
output is not affected by drafts, air conditioning ducts, windows, or  
doors. Figure 2 shows some common locations. Read all venting  
information in this manual. Be aware of all restrictions and precau-  
tions before deciding the exact location for your stove.  
PIEZO IGNITOR  
When deciding the location of your stove, follow these rules:  
This burner system has a piezo ignitor. This system requires no  
matches, batteries, or other sources to light burner system.  
1. Do not connect this stove and burner system to a chimney flue  
serving a separate solid-fuel burning fireplace or appliance.  
2. Due to high temperatures, do not locate this stove in high traf-  
fic areas or near furniture or draperies.  
GLOSSARY OF TERMS  
Chase - A boxlike enclosure to protect venting from the elements  
3. Proper clearances must be maintained, see Figures 3 and 4 on  
page 5.  
when the venting run is on the outside of a structure.  
Mastic - A pliable sealant for use around the vent terminal.  
4. This stove is a freestanding unit designed to set directly on the  
floor. If your stove is to be installed directly on carpeting, vi-  
nyl tile, or any combustible material other than wood, it must  
be installed on a metal or wood panel extending the full width  
and depth of the stove. See Figure 5, page 5.  
Snorkel Termination - A box that raises the horizontal termination  
above ground level clearances.  
Vent Terminal - Mounted on an outside wall or roof to separate the  
inlet and outlet of the vent system and protect it from weather.  
VinylSidingStandoff-Ametalboxthatseparatestheventcapfrom  
vinyl siding.  
On Wall with  
Horizontal  
Termination  
Wall Thimble/Firestop - A metal plate used to secure the vent pipe  
when it passes through a wall or ceiling.  
On Wall with  
Vertical Termination  
Through Ceiling  
Corner Installation  
Figure 2 - Common Stove Locations  
105501-01G  
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PRE-INSTALLATION PREPARATION  
Location and Space Requirements (Cont.)  
5
PRE-INSTALLATION  
PREPARATION  
Continued  
Ceiling  
42"  
4"  
4"  
36"  
from  
Front  
4"  
Back  
Wall  
Figure 4 - Clearance for Corner Installation  
25"  
Floor  
Front  
Must contain  
a minimum  
of 1" clearance  
to combustibles  
25 5/8  
"
Figure 5 - Stove with Burner System Bottom Dimensions  
29"  
4"  
6"  
Front  
Figure 3 - Clearances for Standard Installation  
105501-01G  
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CAST IRON STOVE AND DIRECT-VENT BURNER SYSTEM ASSEMBLY  
Stove Body Assembly  
6
CAST IRON STOVE AND  
DIRECT-VENT BURNER  
SYSTEM ASSEMBLY  
8. Fasten each leg to stove with four (4) M8 x 1.25 - 20mm bolts.  
Use a flat washer and lock washer with each bolt. Tighten bolts  
into threaded holes on stove body (see Figures 9 and 10). Use  
an adjustable wrench or a 12mm socket.  
STOVE BODY ASSEMBLY  
1. Lift off corrugated box enclosing stove body crating.  
2. Remove all screws fastening the wood frame enclosure. Spread  
wood frame open and lift away from plastic-bagged stove body.  
The bottom pieces of pallet wood will remain bolted to the  
stove body.  
9. Attach stove door by inserting step bolt through door hinge pivot  
hole and into threaded hole in stove body (see Figure 9 and  
Figure 11 on page 7). Use an adjustable wrench or a 12mm  
socket to fasten step bolt. Tighten step bolt until snug. Make  
sure door moves freely.  
3. Remove plastic bag from stove body.  
4. Remove back panel from stove (see Figure 6). Use an adjust-  
able wrench or a 10 mm socket. Remove six (6) bolts and wash-  
ers. Keep bolts and washers to reattach back panel later.  
Front  
Pallet  
Bolt  
Wood  
5. Remove all contents from inside stove cavity. Contents include:  
(1) - Stove bottom (Discard. Not used in this application.)  
(4) - Legs with leg leveler bolts  
(1) - Bottom door  
Bottom Of  
Stove Unit  
Pallet  
Wood  
(1) - Top grate  
(1) - Hardware kit bag with fasteners  
6. Carefully lay stove body on back to attach bottom components  
to stove body (see Figure 7). Rest stove on drop cloth or blan-  
ket to avoid scratching stove edges.  
Figure 8 - Removing Pallet Wood from the Bottom of the Stove  
Door Catch Bolt With  
Adjustable Hex Nuts Hole  
Door Hinge Step  
Bolt Hole  
7. Remove remaining pallet wood attached to bottom of stove  
body (see Figure 8). Use an adjustable wrench to remove bolts.  
Front  
Leg  
Leg  
Hole  
Hole  
Bolt  
Product  
Identification  
Label  
Back  
Stove  
Panel  
Leg Hole  
Bottom Of  
Stove Unit  
Figure 6 - Removing Back Panel  
Figure 9 - Locating Threaded Holes for Legs, and Door  
Attachment  
Top of Stove Unit  
Front of  
Stove  
Unit  
Top of  
Stove  
Unit  
Front of  
Stove Unit  
Drop  
Cloth/  
Blanket  
Bolt  
Bottom Of  
Stove Unit  
Pallet Wood Bolted to Bottom  
of Stove Body  
Leg  
Figure 7 - Laying Stove On Side  
Figure 10 - Attaching Stove Legs  
105501-01G  
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CAST IRON STOVE AND DIRECT-VENT BURNER SYSTEM ASSEMBLY  
Stove Body Assembly (Cont.)  
7
Installing Direct-Vent Burner System Into Stove Body  
CAST IRON STOVE AND  
DIRECT-VENT BURNER  
SYSTEM ASSEMBLY  
Continued  
10. Install door catch bolt (M8 x 1.25-55mm with two M8 hex  
nuts) into threaded hole on stove body (see Figure 9, page 6).  
Use an adjustable wrench or a 12mm socket. The catch bolt  
has two hex nuts attached to it (see Figure 12). The top nut is a  
bolt stop and the bottom nut is for door leveling adjustment.  
INSTALLING DIRECT-VENT BURNER  
SYSTEM INTO STOVE BODY  
1. Carefully lift burner system and place into stove body from  
the rear of stove.  
2. Using screws provided, attach burner system to back of stove.  
11. Check general catch bolt alignment with door claw. Make fi-  
nal adjustment and door leveling after stove is in normal stand-  
ing position.  
Screw  
12. Carefully lift stove back up on its four attached legs.  
13. Set top grate into stove top.  
Burner  
System  
Cast Iron  
Stove Body  
Stove  
Door  
Threaded  
Hole  
Door  
Hinge  
Step Bolt  
Bolt Shoulder  
Figure 11 - Attaching Stove Door  
Figure 13 - Installing Burner System Into Cast Iron Stove Body  
Bolt Stop  
Adjusting Nut  
Door Claw  
Catch Bolt  
Door  
Figure 12 - Catch Bolt and Door Claw Orientation  
105501-01G  
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CAST IRON STOVE AND DIRECT-VENT BURNER SYSTEM ASSEMBLY  
Installing Optional Blower Accessory  
8
CAST IRON STOVE AND  
DIRECT-VENT BURNER  
SYSTEM ASSEMBLY  
Continued  
Installing GA3750/CDA3620T Blowers  
INSTALLING OPTIONAL BLOWER  
ACCESSORY  
1. Align the holes in the top mounting tabs of blower with holes  
in wall of rear cover (see Figure 15). Using the 4 screws pro-  
vided, mount blower and tighten screws securely.  
NOTICE: If installing blower in an existing stove with  
burner system with gas connections, shut off gas  
supply and disconnect burner system from gas sup-  
ply. Contact a qualified service person to do this.  
Note: For CDA3620T, make sure the thermal switch has been  
properly installed to fit against the back of the burner system.  
2. Make sure all wire connections to terminals on blower motor  
(and thermal switch where applicable) are securely attached  
and that the screw retaining the green ground wire is tight.  
Attaching Thermal Switch to CDA3620T  
Thermostatically- Controlled Blower  
3. Place speed control on back wall inside of rear cover and push  
the plastic control shaft through opening (see Figure 15).  
WheninstallingtheCDA3620Tthermostatically-controlledblower  
accessory, you must first secure the thermal switch to the blower.  
4. While supporting speed control, secure control shaft with lock  
nut by pushing and turning lock nut with pliers clockwise until  
tight against the side of rear cover. Place control knob provided  
onto shaft (see Figure 15).  
1. Remove the two hex head screws on the blower assembly as  
shown in Figure 14.  
2. Place the green wire between the bottom hole on the thermal  
switch bracket and the bottom hole on the blower assembly.  
Insert one of the hex screws into all three pieces and tighten.  
5. Plug in blower power cord.  
6. Check to make sure that the power cord is completely clear of the  
blower wheel and that there are no other foreign objects in blower  
wheel. Turn blower on and check for operation. Turn blower off  
by rotating knob fully counterclockwise before continuing.  
3. Insert the top screw through the thermal switch bracket and  
into the blower assembly. Tighten screw.  
4. Connect the blue wire on the blower assembly to the right side  
of the thermal switch.  
WARNING: Never touch the blower wheel while in  
operation.  
5. Connect the black wire to the left side of the thermal switch.  
Black Wire  
7. Peel off the backing paper and stick the supplied wiring diagram  
decal on the inside of rear cover on right side opposite control.  
Blower  
Assembly  
White Wire  
Blower  
Control  
Knob  
Speed Control  
Control Shaft  
Thermal  
Switch with  
Bracket  
Mounting  
Screws  
(Included in  
Hardware  
Pack)  
Lock  
Nut  
Power  
Cord  
Green  
Wire  
Hex Head  
Screws  
Blue Wire  
Figure 14 - Attaching Thermal Switch to CDA3620T  
Thermostatically-Controlled Blower Accessory  
Black  
Wire  
Wiring  
Diagram  
Decal  
White  
Wire  
Rear  
Cover  
Blue  
Wire  
Green  
Ground Wire  
Blower  
Figure 15 - Installing Optional Blower Accessory (Thermostat  
Model CDA3610T Shown)  
105501-01G  
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CAST IRON STOVE AND DIRECT-VENT BURNER SYSTEM ASSEMBLY  
Installing Optional Blower Accessory (Cont.)  
Installing Rear Cover  
9
GENERAL VENTING  
Location Of Vent Termination  
CAST IRON STOVE AND  
GENERAL VENTING  
These models are approved for use with Simpson Dura-Vent 6 5/8"  
direct-vent pipe components and terminations as well as both flex  
and rigid Comfort Glow vent components.  
DIRECT-VENT BURNER  
SYSTEM ASSEMBLY  
Continued  
Your stove with burner system is approved to be vented either  
through the side wall, or vertically using the following guidelines:  
WARNING: Failure to position the parts in accor-  
dance with supplied diagrams or failure to use only  
partsspecificallyapprovedwiththisstoveandburner  
system may result in damage or personal injury.  
• Only use Comfort Glow or Simpson Dura-Vent GS venting com-  
ponents or kits specifically approved for this stove and burner  
system.  
• Minimum clearance between vent pipes and combustible mate-  
rials is 1" (25 mm), except where stated otherwise.  
8. Connect or reconnect gas supply to stove and burner system  
per Connecting Stove/Burner System to Gas Supply on page • Do not recess venting terminals into a wall or siding.  
19 of this manual.  
• Install horizontal venting with a 1/4" rise for every 12" of run  
toward the termination.  
WARNING: A qualified service person must con-  
nect burner system to gas supply. Follow all local  
codes.  
You may paint the vent terminal with 450ºF (232ºC) heat-resis-  
tant paint to coordinate with the exterior finish.  
• There must not be any obstruction such as bushes, garden sheds,  
fences, decks, or utility buildings within 24" from the front of  
the termination cap.  
INSTALLING REAR COVER  
• Do not locate termination cap where excessive snow or ice build  
up may occur. Be sure to clear vent termination area after snow  
falls to prevent accidental blockage of venting system. When  
using snow blowers, do not direct snow towards vent termina-  
tion area.  
1. Lift rear panel over vent pipe connection on burner system.  
Rear cover will rest on the bottom ledge of the stove body.  
2. Using screws provided, attach rear cover to back of stove body.  
See Figure 16.  
IMPORTANT: This rear cover must be securely in place be-  
fore venting pipes are installed.  
You must maintain minimum wall and ceiling clearances shown  
in Figures 3 and 4, page 5.  
LOCATION OF VENT TERMINATION  
Screw  
When locating vent termination, it is important to observe the  
minimum clearances shown in Figure 17, page 10.  
Rear  
Cover  
*Check with local codes or with the current CAN/CGA B149[.1 or  
.2] Installation Codes for Canada or the USA Installations follow  
the current National Fuel Gas Code, ANSI Z223.1/NFPA 54.  
Burner System  
Installed In Cast  
Iron Stove Body  
Figure 16 - Installing Rear Cover  
105501-01G  
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GENERAL VENTING  
Location Of Vent Termination (Cont.)  
10  
GENERAL VENTING Continued  
N
N
D
H
E
V
B
L
C
I
B
Fixed  
Openable  
Fixed  
V
V
Closed  
Closed  
Openable  
G
G
B
F
V
V
G
J
V
A
X
B
B
M
V
A
V
X
K
TERMINATION CAP  
G
GAS METER  
RESTRICTED AREA  
(TERMINATION PROHIBITED)  
AIR SUPPLY INLET  
V
X
A = clearance above grade, veranda, porch, deck, or balcony  
[*12 inches (30.5cm) minimum]  
I
= clearance to service regulator vent outlet [*72 inches (182.9cm)  
minimum]  
B = clearance to window or door that may be opened  
[12 inches (30.5cm) minimum]  
J
= clearance to non-mechanical air supply inlet to building or the  
combustion air inlet to any other fireplace [*12 inches (30.5cm)  
minimum]  
C = clearance to permanently closed window [minimum 12 inches  
(30.5cm) recommended to prevent condensation on window]  
D = vertical clearance to ventilated soffit located above the terminal  
within a horizontal distance of 24 inches (61cm) from the  
center-line of the terminal [18 inches (45.7cm) minimum]  
E = clearance to unventilated soffit [12 inches (30.5cm) minimum]  
F = clearance to outside corner (see below)  
G = clearance to inside corner (see below)  
H = *not to be installed above a meter/regulator assembly within  
36 inches (91.4cm) horizontally from the center-line of the regulator  
K = clearance to a mechanical air supply inlet [*72 inches (182.9cm)  
minimum]  
L = clearance above paved side-walk or a paved driveway located on  
public property [*84 inches (213.4cm) minimum]  
M = clearance under veranda, porch, deck [*12 inches (30.5cm) minimum ]  
N = clearance above a roof shall extend a minimum of 24 inches (61cm)  
above the highest point when it passes through the roof surface and  
any other obstruction within a horizontal distance of 18 inches (45.7cm)  
vent shall not terminate directly above a side-walk or paved driveway which is located between two  
single family dwellings and serves both dwellings*  
only permitted if veranda, porch, deck or balconey is fully open on a minimum of 2 sides beneath the floor*  
as specified in CAN/SGA B149 (.1 or .2) Installation Codes (1991) for Canada or for U.S.A. installation follow  
the current National Fuel Gas Code, ANSI Z223.1  
*
Note: Local codes or regulations may require different clearances  
Termination Clearances for Buildings with Combustible and Noncombustible Exteriors  
Inside Corner  
Outside Corner  
Recessed Location  
D
C
C
A
A = 6" (15.2cm)  
E
V
V
V
B = 6" (15.2cm)  
B
Balcony with No Side Wall  
Balcony with Perpendicular Side Wall  
C = Maximum depth of 48" (121.9cm) for  
recessed location  
D = Minimum width for back wall of  
recessed location -  
Combustible - 38" (96.5cm)  
Noncombustible - 24" (61cm)  
E = Clearance from corner in  
recessed location-  
H
V
J
G
V
Combustible &  
Noncombustible  
H = 24" (61cm)  
J = 20" (50.8cm)  
Combustible - 6" (15.2cm)  
Noncombustible - 2" (5.1cm)  
G = Combustible 24" (61cm)  
Noncombustible 18" (45.7cm)  
Figure 17 - Minimum Clearances for Vent Terminations  
105501-01G  
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VENTING INSTALLATION  
Installation Precautions  
Installation Planning  
11  
VENTING INSTALLATION  
WARNING: Read all instructions completely and  
thoroughly before attempting installation. Failure to  
do so could result in serious injury, property damage  
or loss of life. Operation of improperly installed and  
maintained venting system could result in serious  
injury, property damage or loss of life.  
WARNING: Horizontal sections of this vent sys-  
tem require a minimum clearance of 2" from the top  
of the pipe and 1" minimum to the sides and bottom.  
Verticalsectionsofthissystemrequireaminimumof  
1" clearance to combustible materials on all sides of  
the pipe.  
INSTALLATION PLANNING  
WARNING: Seal all vent connections. Seal only  
the outer pipe connections with high temperature  
silicone (600°F/316° C). Before joining elbows and  
pipes, apply a bead of high temperature silicone  
sealant (GE RTV 106/Loctite RTV 81585) to the male  
end of the elbow or pipe. High temperature silicone  
must also be used to re-seal any connections after  
maintenance to venting system.  
There are two basic types of direct-vent installation:  
• Horizontal Termination  
Vertical Termination  
It is important to select the proper length of vent pipe for the type of  
termination you choose. It is also important to note the wall  
thickness.  
For Horizontal Termination: Select the amount of vertical rise  
desired. The horizontal run of venting must have 1/4" rise for every  
12" of run towards the termination.  
NOTICE: Failure to follow these instructions will void  
the warranty.  
You may use one or two 90° elbows in this vent configuration. See  
Horizontal Termination Configurations on page 14.  
INSTALLATION PRECAUTIONS  
Consult local building codes before beginning the installation. The  
installer must make sure to select the proper vent system for  
installation. Before installing vent kit, the installer must read this  
stove and burner system manual and vent kit instructions.  
WARNING: Never run the vent pipe downward as  
this may cause excessive temperatures which could  
cause a fire.  
Only a qualified service person should install venting system. The  
installer must follow these safety rules:  
For Vertical Termination: Measure the distance from the burner  
system flue outlet to the ceiling. Add the ceiling thickness, the  
vertical rise in an attic or second story, and allow for sufficient vent  
heightabovetheroofline.Youmayuseoneortwo90°elbowsinthis  
vent configuration. See Vertical Termination Configurations on  
pages 16 and 17.  
• Wear gloves and safety glasses for protection  
• Use extreme caution when using ladders or when on roof tops  
• Be aware of electrical wiring locations in walls and ceilings  
The following actions will void the warranty on your venting  
system:  
Note: You may use two 45° elbows in place of a 90° elbow. You  
must follow rise to run ratios when using 45° elbows.  
• Installation of any damaged venting component  
• Unauthorized modification of the venting system  
Fortwo-storyapplications, firestopsarerequiredateachfloorlevel.  
If an offset is needed in the attic, additional pipe and elbows will be  
• Installation of any component part not manufactured or approved required (see Figure 29, page 15).  
by DESA International  
Youmayuseachasewithaventterminationwithexposedpipeonthe  
exterior of the house. See Installing Vent System in a Chase, page 12.  
• Installation other than as instructed by these instructions  
Your Comfort Glow stove with direct-vent burner system has been  
tested for a maximum 17" wall thickness when using a 60º elbow  
directlyoffthebackofthestove. Themaximumhorizontalrunis20'  
with 8' vertical rise (see Installation for Horizontal Termination,  
pages 12 through 14). The maximum vertical run is 30' (see  
Installation for Vertical Termination, pages 15 through 17).  
WARNING: This stove with burner system and  
ventassemblymustbeventeddirectlytotheoutside.  
The venting system must NEVER be attached to a  
chimney serving a separate solid fuel burning appli-  
ance. Each gas appliance must use a separate vent  
system. Do not use common vent systems.  
It is very important that the venting system maintain its balance  
between the combustion air intake and the flue gas exhaust. Certain  
limitationsapplytoventconfigurationsandmustbestrictlyfollowed.  
105501-01G  
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VENTING INSTALLATION  
Installation Planning (Cont.)  
12  
Installation For Horizontal Termination  
VENTING INSTALLATION  
Continued  
Snorkel  
Installing Vent System in a Chase  
A chase is a vertical boxlike structure built to enclose venting that runs  
alongtheoutsideofabuilding.Achaseisnotrequiredforsuchventing.  
NOTICE: Treatment of firestops and construction of  
the chase may vary from building type to building  
type. These instructions are not substitutes for the  
requirements of local building codes. You must fol-  
low all local building codes.  
12" Minimum  
Note: When installing in a chase, you should insulate the chase as  
you would the outside walls of your home. This is especially  
important in cold climates. Minimum clearance between vent pipes  
and combustible materials such as insulation is 1".  
INSTALLATION FOR HORIZONTAL  
TERMINATION  
1. Determine the route your horizontal venting will take. Note:  
The location of the horizontal vent termination on the exterior  
wall must meet all local and national building codes and must  
not be easily blocked or obstructed.  
Figure 18 - Snorkel Termination  
Snorkel  
WARNING: Do not recess vent terminal into a wall  
or siding.  
Snorkel terminations are available (see page 18) for 14" and  
36" terminations requiring a vertical rise on the exterior of the  
building (see Figures 18 and 19). Follow the same installation  
procedures used for standard horizontal terminations. If install-  
ing the snorkel termination below grade (basement applications),  
you must provide proper drainage to prevent water from enter-  
ing the snorkel termination (see Figure 19). Do not back fill  
around the snorkel termination.  
12" Minimum  
Adequate  
drainage  
2. Rigid vent pipes and fittings have special twist-lock connec-  
tions. Assemble the desired combination of pipe and elbows  
to the appliance adaptor with pipe seams oriented towards the  
wall or floor.  
Twist-lock Procedure: The female ends of the pipes and fit-  
tings have four locking lugs (indentations). These lugs will  
slide straight into matching slots on the male ends of adjacent  
pipes and fittings. (All connections must be sealed with high  
temperature silicone sealant as specified in the second warn-  
ing statement on page 11.) Push the pipe sections together and  
twist one section clockwise approximately one-quarter turn  
until the sections are fully locked. See Figure 20, page 13.  
Note: Horizontal runs of vent must be supported every three  
feet. Use wall straps for this purpose.  
Figure 19 - Snorkel Termination with Drainage Pipe  
105501-01G  
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VENTING INSTALLATION  
13  
Installation For Horizontal Termination (Cont.)  
VENTING INSTALLATION  
Continued  
3. Attach vent pipe assembly to the fireplace. Set fireplace in 5. Conbustible ExteriorWall Only: Slide the interior wall firestop  
front of it’s permanent location to insure minimum clearances.  
over the vent pipe before connecting the horizontal run to the  
Mark the wall for a 10" square hole (for noncombustible ma-  
terial such as masonry block or concrete, a 7 /2" diameter  
vent cap (see Figure 24).  
1
6. Carefully move the stove with vent assembly attached toward  
the wall and insert the vent pipe into the horizontal termina-  
tion. The pipe overlap should be a minimum of 1 1/4". Apply  
silicone to the connection. Fasten all vent connections with  
screws provided.  
hole is acceptable). See Figure 21. The center of the hole  
should line up with the center-line of the horizontal rigid vent  
pipe. Cut a 10"x10" (25.4cm x 25.4cm) square hole through  
1
combustible exterior wall (7 /2" [19.1cm] diameter hole if  
noncombustible). Frame as necessary (see Figure 21).  
7. Conbustible ExteriorWall Only: Slide the wall firestop against  
the interior wall surface and attach with screws provided (see  
Figure 24).  
4. Noncombustible Exterior Wall: Apply a bead of non-harden-  
ing mastic around the outside edge of the vent cap. Position the  
vent cap in the center of the 7 1/2" hole on the exterior wall with  
the arrow on the vent cap pointing up. Attach the vent cap with  
four wood screws provided (see Figure 22). Note: Replace the  
wood screws with appropriate fasteners for stucco, brick, con-  
crete, or other types of siding.  
Vent Cap  
WARNING: Do not recess vent termination in to  
any wall. This will cause a fire hazard.  
Wood Screw  
Combustible ExteriorWall: For vinyl siding, stucco, or wood  
exteriors, a siding standoff must be installed between the vent  
cap and exterior wall. The siding standoff prevents excessive  
heat from damaging siding materials. Siding materials must be  
cut to accommodate standoff. Bolt the vent cap to the stand-  
off. Apply non-hardening mastic around outside edge of the  
standoff. Position the standoff/cap assembly in the center of  
the 10" square hole and attach to exterior wall with wood screws  
provided (see Figure 23). The siding standoff must sit flush  
against the exterior fascia material.  
Figure 22 - Installing Horizontal Vent Cap (Noncombustible  
Exterior)  
Cut Vinyl Siding Away  
to Fit Standoff  
Vinyl Siding Standoff  
(Apply Mastic to All  
Four Sides)  
Vent  
Termination  
Female  
Locking  
Lugs  
Male  
Slots  
Figure23-InstallingVinylSidingStandoff(CombustibleExterior)  
Rigid Vent Pipe  
Interior Wall  
Interior Wall Firestop  
Surface  
(Combustible  
Exterior Wall Only)  
Figure 20 - Vent Pipe Connections  
Screw  
Vent Cap  
Horizontal  
(Horizontal  
Vent Pipe  
Termination)  
Figure 24 - Connecting Vent Cap with Horizontal Vent Pipe  
Figure 21 - Vent Opening Requirements  
105501-01G  
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VENTING INSTALLATION  
Installation For Horizontal Termination (Cont.)  
14  
VENTING INSTALLATION  
Continued  
Horizontal Termination Configurations  
Figures 25 through 28 show different configurations for venting  
with horizontal termination. Each figure includes a chart with  
vertical minimum/maximum and horizontal maximum dimensions  
which must be met. Seal all connections with high temperature  
silicone sealant (outer pipe only) as specified in the second warning  
statement on page 11. All horizontal terminations require 1/4" rise  
per 12" of horizontal run.  
Venting with Two 90° Elbows  
Horizontal Venting  
Vertical (V)  
Horizontal (H1)  
Horizontal (H1) +  
Horizontal (H2)  
Vertical (V)  
35" min.  
Horizontal (H)  
20" max.  
5' min.  
6' min.  
7' min.  
8' min.  
20' max.  
2' max.  
4' max.  
6' max.  
8' min.  
8' max.  
6' max.  
12' max.  
18' max.  
20' max.  
20' max.  
Figure 25 - Horizontal Termination Configuration for Rigid  
Venting  
Figure 27 - Horizontal Termination Configuration for Rigid  
Venting Using Two 90° Elbows  
Horizontal Venting  
Venting with Two 90° Elbows  
Vertical (V)  
Horizontal (H)  
Vertical (V)  
Horizontal (H1) +  
Horizontal (H2)  
42" min.  
32" max.  
(30° elbow with 6" adaptor, 90° elbow, no vertical pipe)  
53" min. 44" max.  
(30° elbow with 6" adaptor, 1' vertical pipe, 90° elbow)  
5' min.  
6' min.  
7' min.  
8' min.  
20' max.  
6' max.  
12' max.  
18' max.  
20' max.  
20' max.  
60" min.  
72" min.  
89" min.  
60" max.  
84" max.  
20' max.  
Note: This configuration for use with corner installation.  
Figure 28 - Horizontal Termination Configuration for Rigid  
Venting Using Two 90° Elbows with Termination at 90° with  
Stove  
Figure 26 - Horizontal Termination Configuration for Rigid  
Venting Using One 90° Elbow  
105501-01G  
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VENTING INSTALLATION  
15  
Installation For Vertical Termination  
VENTING INSTALLATION  
Continued  
2. Assemble the desired lengths of pipe and elbows necessary to  
reach from the burner system flue up through the firestop. All  
connections must be sealed with high temperature silicone seal-  
ant as specified in the second warning statement on page 11.  
Be sure all pipe and elbow connections are fully twist-locked  
(see Figure 20, page 13).  
INSTALLATION FOR VERTICAL  
TERMINATION  
NOTICE: Use rigid pipe only. Flex venting is not to be  
used with a vertical termination.  
3. Cut a hole in the roof using the locating hole as a center point.  
(Cover any exposed open vent pipes before cutting hole in roof.)  
The 10"x10" hole must be measured on the horizontal; actual  
length may be larger depending on the pitch of the roof. There  
must be a 1" clearance from the vent pipe to combustible mate-  
rials. Frame the opening as shown in Figure 21 on page 13.  
1. Determine the route your vertical venting will take. If ceiling  
joists, roof rafters, or other framing will obstruct the venting  
system, consider an offset (see Figure 29) to avoid cutting  
loadbearing members. Note: Pay special attention to these in-  
stallation instructions for required clearances (air space) to com-  
bustibles when passing through ceilings, walls, roofs, enclo-  
sures, attic rafters, etc. Do not pack air spaces with insulation.  
Also note maximum vertical rise of the venting system and  
any maximum horizontal offset limitations. Offsets must fall  
within the parameters shown in Figure 17 on page 10.  
4. Connect a section of pipe and extend up through the hole.  
Note: If an offset is needed to avoid obstructions, you must  
support the vent pipe every 3 feet. Use wall straps for this  
purpose (see Figure 29). Whenever possible, use 45° elbows  
instead of 90° elbows. The 45° elbow offers less restriction to  
the flow of the flue gases and intake air.  
2. Set the stove in desired location. Drop a plumb line down from  
the ceiling to the position of the burner system exit flue. Mark  
the center point where the vent will penetrate the ceiling. Drill  
a small locating hole at this point.  
5. Place the flashing over the pipe section(s) extending through  
the roof. Secure the base of the flashing to the roof and fram-  
ing with roofing nails. Be sure roofing material overlaps the  
top edge of the flashing as shown in Figure 29. There must be  
a 1" clearance from the vent pipe to combustible materials.  
Drop a plumb line from the inside of the roof to the locating  
hole in the ceiling. Mark the center point where the vent will  
penetrate the roof. Drill a small locating hole at this point.  
6. Continue to add pipe sections until the height of the vent cap  
meets the minimum building code requirements described in  
Figure 17 on page 10. Note:You must increase vent height for  
steep roof pitches. Nearby trees, adjoining rooflines, steep  
pitched roofs, and other similar factors may cause poor draft  
or down-drafting in high winds. Increasing the vent height may  
solve this problem.  
Roof  
Flashing  
Wall Strap  
7. Twist-lock the vent cap onto the last section of vent pipe and  
seal outer pipe connection with high temperature silicone seal-  
ant as specified in the second warning statement on page 11.  
45° Elbow  
Note: If the vent pipe passes through any occupied areas above the  
first floor, including storage spaces and closets, you must enclose  
pipe. You may frame and sheetrock the enclosure with standard  
construction material. Make sure and meet the minimum allowable  
clearancesto combustibles. Do not fill any of the required airspaces  
with insulation.  
Ceiling Firestop  
Figure 29 - Offset with Wall Strap and 45° Elbows  
If area above is a room, install  
firestop above framed hole.  
If area above is not a room, install  
firestop below framed hole.  
Flat Ceiling Installation  
1. Cut a 10" square hole in the ceiling using the locating hole as a  
center point. The opening should be framed to 10"x10" (25.4cm  
x 25.4cm) inside dimensions, as shown in Figure 21 on page 13  
using framing lumber the same size as the ceiling joists. If the  
area above the ceiling is an insulated ceiling or a room, nail  
firestop from the top side. This prevents loose insulation from  
falling into the required clearance space. Otherwise, install  
firestop below the framed hole. The firestop should be installed  
with no less than three nails per side (see Figure 30).  
Figure 30 - Installing Firestop  
105501-01G  
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VENTING INSTALLATION  
16  
Installation For Vertical Termination (Cont.)  
VENTING INSTALLATION  
Continued  
Cathedral Ceiling Installation  
Vertical Termination Configurations  
1. Remove shingles or other roof covering as necessary to cut the  
rectangular hole for the support box. Mark the outline of the  
cathedral ceiling support box on the roof sheathing using the  
locating hole as a center point.  
2. Cut the hole 1/8" larger than the support box outline (see Fig-  
ure 31).  
Figures 33 and 34 and Figures 35 and 36 on page 17 show four  
different configurations for vertical termination. All connections  
must be sealed with high temperature silicone sealant as specified  
in the second warning statement on page 11.  
Venting with One 90° Elbow  
3. Lower the support box through the hole in the roof until the  
bottom of the box extends at least 2" below the ceiling (see  
Figure 31). Align the support box vertically and horizontally  
using a level. Temporarily tack the support box in place through  
the inside walls and into the roof sheathing.  
Vertical (V)  
Horizontal (H)  
5' min.  
6' min.  
7' min.  
8' min.  
20' max.  
2' max.  
4' max.  
6' max.  
8' max.  
8' max.  
4. Using tin snips, cut the support box from the top corners down  
to the roofline and fold the resulting flaps over the roof sheath-  
ing (see Figure 32). Apply a bead of non-hardening mastic  
around the top edges of the support box to make a seal be-  
tween the box and the roof. Nail in place with roofing nails.  
Remove any combustible material that might be inside of the  
support box.  
5. Complete the cathedral ceiling installation by following the  
same procedures outlined in steps 2 through 7 for Flat Ceiling  
Installation, page 15.  
Note: Install  
restrictor into 4"  
collar of burner  
system as shown.  
Level  
Cathedral ceiling  
support box  
Figure 33 - Vertical Rigid Venting Configuration Using One 90°  
Elbow  
Venting with Two 90° Elbows  
Vertical (V) Horizontal (H1) +  
Horizontal (H2)  
2" minimum  
below finished  
ceiling  
5' min.  
6' min.  
7' min.  
8' min.  
20' max.  
2' max.  
4' max.  
6' max.  
8' max.  
8' max.  
Cut hole 1/8" larger than support  
box when projected onto roofline  
Figure 31 - Cathedral Ceiling Support Box Installation  
Nonhardening Mastic  
under all edges of support  
box before nailing  
Note: Install  
restrictor into 4"  
collar of burner  
system as shown.  
Figure 32 - Installed Cathedral Ceiling Support Box  
Figure 34 - Vertical Rigid Venting Configuration Using Two 90°  
Elbows with Two Horizontal Runs  
105501-01G  
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VENTING INSTALLATION  
Installation For Vertical Termination (Cont.)  
High Altitude Installation  
17  
Parts Lists For Venting Kits And Components  
VENTING INSTALLATION  
Continued  
HIGH ALTITUDE INSTALLATION  
Venting with Two 90° Elbows  
Your Comfort Glow cast iron stove and direct-vent burner system  
has been CSA tested and approved for operation at altitudes in the  
USA from 0-2000 ft. and in Canada from 0-4500 ft.  
Vertical (V1)  
Horizontal (H)  
5' min.  
6' min.  
7' min.  
8' min.  
6' max.  
12' max.  
18' max.  
20' max.  
When installing this stove at an elevation above 2000 feet (in the  
USA), you may need to decrease the input rating by changing the  
existing burner orifice to a smaller size. Reduce input 4% for each  
1000 feet above sea level. Check with your local gas company for  
proper orifice size identification.  
Note: Vertical (V1) + Vertical (V2) =  
20' max.  
When installing this stove at an elevation above 4500 feet (in  
Canada), check with local authorities.  
Note: Install restrictor  
into 4" collar of burner  
system as shown.  
Consultyourlocalgascompanytohelpdeterminetheproperorifice  
for your location  
For assistance with any high altitude installation contact DESA  
International’s Technical Service Department at 1-866-672-6040.  
PARTS LISTS FOR VENTING KITS AND  
COMPONENTS  
Number  
Description  
P-47-12-K  
P-47-24-K  
P-47-48-K  
12" Black Coaxial Pipe (1 pk)  
24" Black Coaxial Pipe (1 pk)  
48" Black Coaxial Pipe (1 pk)  
Figure 35 - Vertical Rigid Venting Configuration Using Two 90°  
Elbows  
PA47-712-K 7"-12" Black Coaxial Pipe (1 pk)  
P-47-6-K  
E47-60-K  
E47-30-K  
6" Black Coaxial Pipe (1 pk)  
60° Elbow (1 pk)  
30° Elbow (1 pk)  
E47-90-K  
E47-45-K  
90° Elbow (1 pk)  
45° Elbow (1 pk)  
PA-47-6-K 6" Adaptor Collar, Black (1 pk)  
Vertical Venting  
WS-47  
SC-47  
VT-47  
WF-47  
Wall Strap (1 pk)  
Storm Collar (1 pk)  
Vertical Round Termination (1 pk)  
Wall Firestop (1 pk)  
V = 40' max.  
VR-47  
Vertical Restrictor (1 pk)  
Note: Install restrictor  
into 4" collar of burner  
system as shown.  
FP-47  
Firestop Plate (1 pk)  
HTS-47  
CS-47  
Horizontal Square Termination (1 pk)  
Cathedral Ceiling Support Box (1 pk)  
Roof Flashing 0 to 6/12 Pitch (1 pk)  
Roof Flashing 6/12 to 12/12 Pitch (1 pk)  
Vinyl Siding Standoff (1 pk)  
RF-47-6  
RF-47-12  
S-47  
TP-47  
Trim Plate, Black (1 pk)  
HT-47  
Horizontal Round Termination (1 pk)  
14" Snorkel Termination (1 pk)  
36" Snorkel Termination (1 pk)  
RVKBK Kit Shown  
ST-47-14  
ST-47-36  
Figure 36 - Vertical Rigid Venting Configuration With No  
Horizontal Run  
105501-01G  
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STOVE AND DIRECT-VENT BURNER SYSTEM INSTALLATION  
Check Gas Type  
Installing Gas Piping To Stove/Burner System Location  
18  
STOVE AND DIRECT-VENT  
BURNER SYSTEM INSTALLATION  
CHECK GAS TYPE  
CAUTION: Use only new, black iron or steel pipe.  
Internally-tinned copper tubing may be used in cer-  
tain areas. Check your local codes. Use pipe of 1/2"  
diameter or greater to allow proper gas volume to  
burner system. If pipe is too small, undue loss of  
volume will occur.  
Use proper gas type for the burner system unit you are installing. If  
you have conflicting gas types, do not install burner system. See  
dealer where you purchased the stove and burner system for proper  
burner system according to your gas type.  
INSTALLING GAS PIPING TO STOVE/  
BURNER SYSTEM LOCATION  
Installation must include an equipment shutoff valve, union, and  
plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge  
hook up. NPT tap must be upstream from burner system (see Figure  
38, page 19).  
WARNING: A qualified service person must con-  
nect burner system to gas supply. Follow all local  
codes.  
IMPORTANT: Install equipment shutoff valve in an accessible  
location. The main gas valve is for turning on and shutting off the  
gas to the appliance.  
CAUTION: For propane/LP units, never connect  
burner system directly to the propane/LP supply.  
This burner system requires an external regulator  
(not supplied). Install the external regulator between  
the burner system and propane/LP supply.  
Checkyourbuildingcodesforanyspecialrequirementsforlocating  
equipment shutoff valve to stoves.  
Apply pipe joint sealant lightly to male NPT threads. This will  
prevent excess sealant from going into pipe. Excess sealant in pipe  
could result in clogged burner system valves.  
Installation Items Needed  
WARNING: Use pipe joint sealant that is resistant  
to liquid petroleum (LP) gas.  
Before installing stove and burner system, make sure you have the  
items listed below.  
• external regulator (supplied by installer)  
• piping (check local codes)  
• sealant (resistant to propane/LP gas)  
• equipment shutoff valve *  
• test gauge connection *  
• sediment trap  
Propane/LP  
Supply Tank  
External  
Regulator  
Vent  
Pointing  
Down  
• tee joint  
• pipe wrench  
• approved flexible gas line with gas connector (if allowed by lo-  
cal codes) (not provided)  
* A CSA design-certified equipment shutoff valve with 1/8" NPT  
tap is an acceptable alternative to test gauge connection. Purchase  
theCSAdesign-certifiedequipmentshutoffvalvefromyourdealer.  
See Accessories, page 36.  
Figure 37 - External Regulator with Vent Pointing Down  
(Propane/LP Only)  
For propane/LP connections only, the installer must supply an  
external regulator. The external regulator will reduce incoming gas  
pressure.Youmustreduceincominggaspressuretobetween11and  
14 inches of water. If you do not reduce incoming gas pressure,  
burner system regulator damage could occur. Install external regu-  
lator with the vent pointing down as shown in Figure 37. Pointing  
the vent down protects it from freezing rain or sleet.  
105501-01G  
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STOVE AND DIRECT-VENT BURNER SYSTEM INSTALLATION  
Installing Gas Piping To Stove/Burner System Location (Cont.)  
Connecting Stove/Burner System To Gas Supply  
Checking Gas Connections  
19  
STOVE AND DIRECT-VENT  
BURNER SYSTEM INSTALLATION  
Continued  
Equipment Shutoff Valve  
To Flare Fitting on  
Control Valve  
We recommend that you install a sediment trap in supply line as shown  
inFigure38. Locatesedimenttrapwhereitiswithinreachforcleaning.  
Installinpipingsystembetweenfuelsupplyandburnersystem. Locate  
sediment trap where trapped matter is not likely to freeze. A sediment  
trap traps moisture and contaminants. This keeps them from going into  
burnersystemgascontrols.Ifsedimenttrapisnotinstalledorisinstalled  
wrong, burner system may not run properly.  
Flexible Gas Line from  
Equipment Shutoff Valve  
Provided by Installer  
Natural - To Gas Supply  
Propane/LP - To  
CSA Design-Certified Equipment  
Shutoff Valve with 1/8" NPT Tap*  
External Regulator  
Figure 39 - Flexible Gas Line  
Propane/LP - From  
External Regulator  
(11" W.C. to 14"  
CHECKING GAS CONNECTIONS  
WARNING: Test all gas piping and connections,  
internal and external to unit, for leaks after installing  
or servicing. Correct all leaks at once.  
W.C. Pressure)  
Approved Flexible  
Gas Line  
Natural - From Gas  
Meter (5" W.C. to  
10.5" W.C. Pressure)  
3" Minimum  
WARNING: Never use an open flame to check for  
a leak. Apply a noncorrosive leak detection solution  
to all gas joints. Bubbles forming show a leak. Cor-  
rect all leaks at once.  
Cap Pipe Tee  
Nipple Joint  
Sediment Trap  
Figure 38 - Gas Connection  
Pressure Testing Gas Supply Piping System  
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)  
* The CSA design-certified equipment shutoff valve may be sup-  
plied with the appliance or you can purchase it from your dealer.  
1. Disconnect burner system and its individual equipment shutoff  
valve from gas supply piping system. Pressures in excess of 1/2  
psig (3.5 kPa) will damage burner system gas regulator.  
CONNECTING STOVE/BURNER SYSTEM TO  
GAS SUPPLY  
2. Cap off open end of gas pipe where equipment shutoff valve  
was connected.  
Installation Items Needed  
3. Pressurize supply piping system by either opening propane/LP  
supply tank valve for propane/LP gas burner system or open-  
ing main gas valve located on or near gas meter for natural gas  
burner system, or using compressed air.  
• 5/16" hex socket wrench or nut-driver  
• sealant (resistant to propane/LP gas, not provided)  
1. Open lower door panel.  
4. Check all joints of gas supply piping system. Apply a noncor-  
rosive leak test solution to all gas joints. Bubbles forming show  
a leak. Correct all leaks at once.  
2. Route flexible gas line (provided by installer) from equipment  
shutoff valve to burner system. Route flexible gas supply line  
through slot in stove bottom and attach to valve.  
5. Reconnect burner system and equipment shutoff valve to gas  
supply. Check reconnected fittings for leaks.  
3. Check all gas connections for leaks. See Checking Gas Con-  
nections.  
105501-01G  
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STOVE AND DIRECT-VENT BURNER SYSTEM INSTALLATION  
Checking Gas Connections (Cont.)  
20  
STOVE AND DIRECT-VENT  
BURNER SYSTEM INSTALLATION  
Continued  
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)  
Propane/LP  
Supply Tank  
Equipment  
Shutoff Valve  
1. Close equipment shutoff valve (see Figure 40).  
2. Pressurize supply piping system by either opening propane/LP  
supply tank valve for propane/LP gas burner system or open-  
ing main gas valve located on or near gas meter for natural gas  
burner system, or using compressed air.  
3. Check all joints from propane/LP supply tank or gas meter to  
equipment shutoff valve (see Figure 41 for propane/LP or Fig-  
ure 42 for natural). Apply a noncorrosive leak test solution to  
all gas joints. Bubbles forming show a leak. Correct all leaks  
at once.  
Pressure Testing Burner System Gas  
Connections  
Gas Valve  
1. Open equipment shutoff valve (see Figure 40).  
Figure 41 - Checking Gas Joints for Propane/LP Gas Burner  
System  
2. Open propane/LP supply tank valve for propane/LP burner  
system or main gas valve located on or near gas meter for natu-  
ral gas burner system.  
Equipment  
Shutoff Valve  
3. Make sure control knob of burner system is in the OFF position.  
4. Check all joints from equipment shutoff valve to thermostat  
gas valve (see Figure 41 for propane/LP or Figure 42 for natu-  
ral). Apply a noncorrosive leak test solution to all gas joints.  
Bubbles forming show a leak. Correct all leaks at once.  
Gas Meter  
5. Light burner system (see Operating Stove with Burner System,  
pages 23 through 26). Check all other internal joints for leaks.  
6. Turn off burner system (see To Turn Off Gas to Appliance,  
page 24).  
Open  
Equipment  
Shutoff  
Valve  
Gas Valve  
Figure 42 - Checking Gas Joints for Natural Gas Burner System  
Closed  
Figure 40 - Equipment Shutoff Valve  
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STOVE AND DIRECT-VENT BURNER SYSTEM INSTALLATION  
Installing Optional Wireless Hand-held Remote Control Accessories - CGHRC and CGHRCTA Series  
Removing/Replacing Glass Door  
21  
STOVE AND DIRECT-VENT  
BURNER SYSTEM INSTALLATION  
Continued  
INSTALLING OPTIONAL WIRELESS HAND-  
HELD REMOTE CONTROL ACCESSORIES -  
CGHRC AND CGHRCTA SERIES  
Installing Remote Receiver  
1. Open bottom door on stove body and locate the switch plate  
on the left of the valve bracket.  
Figure 46 - Installing Remote Receiver  
2. Unscrew switch plate (see Figure 43).  
3. Disconnect wires from THTP and TH on control valve that  
lead to the switch (see Figure 44). Discard switch plate, screws,  
and nuts.  
Installing 9-Volt Battery in Hand-Held Remote  
Control Unit  
1. Remove battery cover on back of remote control unit  
4. Install battery into receiver battery clip and connect to termi-  
nals (see Figure 45).  
2. Attach terminal wires to a 9-volt battery (not included). Place  
battery into the battery housing.  
5. Place receiver into valve bracket and align holes (see Figure 46).  
3. Replace battery cover onto remote control unit.  
6. Use push-in fasteners included with receiver to secure to  
bracket.  
Remote  
Control  
Unit  
Terminal  
Wires  
Battery Cover  
9-Volt  
Battery  
7. Connect the wires from the receiver to the valve at TH and  
THTP (see Figure 44).  
Battery Housing  
Figure 47 - Installing Battery in Hand-Held Remote Control Unit  
Figure 43 - Removing Switch Plate  
To Control  
Switch or  
Optional  
REMOVING/REPLACING GLASS DOOR  
You must remove glass door to install logs, lava rock, and ember  
material. To remove glass door, you must first remove the front  
panel on stove body.  
Accessory  
CAUTION:Donotoperatethisburnersystemwith  
a broken glass door panel or without the glass door  
panel securely in place. For replacement part infor-  
mation see Replacement Parts, page 31.  
Figure 44 - Control Valve Terminals  
Receiver  
1. Remove 2 bolts from bottom of stove and one from the top of  
stove to remove front panel (see Figure 48, page 22).  
2. Remove the screws from the 2 tabs at the top of the glass door  
while holding door securely keeping it from falling forward.  
9-Volt  
Battery  
Terminal  
Wires  
3. Grasp door by both sides and ease it upward off of the lower  
bracket (see Figure 49, page 22).  
Battery  
Clip  
4. To replace glass door, follow the above instructions in reverse.  
Figure 45 - Installing Battery in Receiver  
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STOVE AND DIRECT-VENT BURNER SYSTEM INSTALLATION  
Removing/Replacing Glass Door (Cont.)  
Installing Logs, Lava Rock and Glowing Embers  
22  
STOVE AND DIRECT-VENT  
BURNER SYSTEM INSTALLATION  
Continued  
Bolt  
4. Place log #3 (left piece) onto the front left part of the grate.  
Make sure it is seated properly over the prong of the grate as  
shown in Figure 52.  
5. Place log #4 (right piece) onto the front right part of the grate  
making sure the notches fit over the prong of the grate (see  
Figure 53).  
6. Place lava rock along sides and front of inside of burner system  
bottom. It is not necessary to use all of the lava rock provided.  
NOTICE: Do not put lava rock on burner or under  
burner. Placing lava rock on burner could cause  
performance problems.  
Bolt  
Stove Front Panel  
Figure 48 - Removing Front Panel from Stove  
2
1
Screw  
Glass  
Door  
Figure51-InstallingLogNo. 2  
Figure 50 - Installing Log No. 1  
Figure 49 - Removing Glass Door from Burner System Insert  
4
3
INSTALLING LOGS, LAVA ROCK AND  
GLOWING EMBERS  
WARNING: Failure to position the parts in accor-  
dancewiththesediagramsorfailuretouseonlyparts  
specifically approved with this burner system may  
result in property damage or personal injury.  
Each log is marked with a number. These numbers will help you  
identify the log when installing. It is very important to install these  
logs exactly as instructed. Do not modify logs. Only use logs  
supplied with freestanding burner system. Do not use if any log(s)  
are broken (see Replacement Parts, page 31).  
Figure 53 - Installing Log No. 4  
Figure 52 - Installing Log No. 3  
1. Remove glass door. See Removing/Replacing Glass Door, pages  
21 and 22.  
2. Place log #1 (back log) on top of grate. Make sure the notches  
in the bottom of the log fit over the grate (see Figure 50).  
3. Rest log #2 (large front log) on the pins on the front part of the  
grate (see Figure 51).  
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STOVE AND DIRECT-VENT BURNER SYSTEM INSTALLATION  
Installing Logs, Lava Rock, and Glowing Embers (Cont.)  
OPERATING STOVE WITH BURNER SYSTEM  
For Your Safety Read Before Lighting  
23  
LIghting Instructions  
STOVE AND DIRECT-VENT  
OPERATING STOVE WITH  
BURNER SYSTEM  
BURNER SYSTEM  
INSTALLATION  
FOR YOUR SAFETY  
READ BEFORE LIGHTING  
Continued  
7. Pull ember material apart into pieces no larger than a dime.  
Place these pieces loosely and sparingly directly onto the ex-  
posed section of the front burner and along the space between  
the burner and grate prongs (see Figure 54). This will create  
the glowing ember appearance as the flame touches the ember  
material. Do not block air slots by using too much ember ma-  
terial in one area. It is not necessary to use all of the ember  
material provided.  
WARNING: If you do not follow these instructions  
exactly, a fire or explosion may result causing prop-  
erty damage, personal injury or loss of life.  
A. This appliance has a pilot which must be lighted by hand.  
When lighting the pilot, follow these instructions exactly.  
8. Replace the glass door and stove front. See Removing/Replac-  
ing Glass Door, pages 21 and 22.  
B. BEFORE LIGHTING smell all around the appliance area  
for gas. Be sure to smell next to the floor because some gas  
is heavier than air and will settle on the floor.  
WARNING: The glass door must be securely in  
place before running this burner system. Do not run  
this burner system if glass is missing or broken.  
WHAT TO DO IF YOU SMELL GAS  
• Do not try to light any appliance.  
• Do not touch any electric switch; do not use any phone  
in your building.  
• Immediately call your gas supplier from a neighbor’s  
phone. Follow the gas supplier’s instructions.  
C. Use only your hand to push in or turn the gas control knob.  
Never use tools. If the knob will not push in or turn by hand,  
don't try to repair it, call a qualified service technician. Force  
or attempted repair may result in a fire or explosion.  
D. Do not use this appliance if any part has been under water.  
Immediately call a qualified service technician to inspect  
the appliance and to replace any part of the control system  
and any gas control which has been under water.  
LIGHTING  
INSTRUCTIONS  
Figure 54 - Placing Ember Material on Burner  
1. STOP! Read the safety information above.  
2. Open lower panel.  
3. Turn ON/OFF switch to “OFF”.  
4. Turn off all electric power to the burner system.  
5. Push in gas control knob slightly and turn clockwise  
to “OFF”.  
6. Wait five (5) minutes to clear out any gas. Then smell for  
gas, including near the floor. If you smell gas, STOP! Fol-  
low “B” in the safety information above. If you don't smell  
gas, go to the next step.  
7. The pilot is located by the main burner and should not  
require accessing for lighting.  
8. Turn gas control knob counterclockwise  
to “PILOT”.  
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OPERATING STOVE WITH BURNER SYSTEM  
LIghting Instructions (Cont.)  
24  
To Turn Gas Off To Appliance  
Manual Lighting Procedure  
Optional Remote Operation  
OPERATING STOVE WITH  
BURNER SYSTEM  
Continued  
9. Push in gas control knob all the way and hold. Immedi-  
ately light the pilot by repeatedly depressing the piezo spark  
ignitor until a flame appears. Continue to hold for about  
one (1) minute after the pilot is lit. Release gas control knob  
and it will pop back. Pilot should remain lit. If it goes out,  
repeat steps 5 through 8, page 23.  
MANUAL LIGHTING  
PROCEDURE  
1. Remove glass door (see Removing/Replacing Glass Door,  
pages 21 and 22).  
2. Follow steps 1 through 8 under Lighting Instructions,  
• If gas control knob does not pop up when released, stop and  
immediately call your service technician or gas supplier.  
• If the pilot will not stay lit after several tries, turn the gas  
control knob to “OFF” and call your service technician  
or gas supplier.  
page 23.  
3. Depress gas control knob and light pilot with match.  
4. Keep gas control knob pressed in for 30 seconds after light-  
ing pilot. After 30 seconds, release gas control knob. Now  
follow steps 10 through 14, column 1.  
10. Turn gas control knob counterclockwise  
11. Turn on all electric power to the burner system.  
12. Turn the ON/OFF switch to ON position.  
to “ON”.  
5. Replace glass door (see Removing/Replacing Glass Door,  
pages 21 and 22).  
OPTIONAL REMOTE  
OPERATION  
13. This valve is equipped with a HI/LO feature. Set burner  
system input as desired.  
14. Close lower panel.  
Note: All remote control accessories must be purchased sepa-  
rately (see Accessories, page 36). Follow instructions included  
with the remote control.  
TO TURN OFF GAS  
TO APPLIANCE  
Thermostat Control Operation  
(Optional CGHRCTA Only) The thermostat control setting on  
the remote control unit can be set to any comfort level between  
HI and LO. The burners will turn on and off automatically to  
maintain the comfort level you select. The ideal comfort setting  
will vary by household depending upon the amount of space to  
be heated, the output of the central heating system, etc.  
1. Open lower panel.  
2a. Turn ON/OFF switch to “OFF”.  
2b. If Using Optional Hand-Held Remote: Set selector switch  
in the OFF position to prevent draining battery.  
3. Turn off all electrical power to the appliance if service is to  
be performed.  
NOTICE: You must light the pilot before using the  
hand-held remote control unit. See Lighting Instruc-  
tions, pages 23 and 24.  
4. Push in gas control knob slightly and turn clockwise  
to “OFF”.  
5. Close lower panel.  
1. After lighting, let pilot flame burn for about one minute.  
Turn gas control knob on the control valve to ON position.  
Turn variable control knob anywhere between HI and LO.  
Slide the selector switch to the REMOTE position. Note:  
The burners may light if hand-held remote ON button was  
on when selector switch was last turned off. You can now  
turn the burners on and off with either optional hand-held  
remote control unit.  
Shutting Off Burners Only (pilot stays lit)  
You may shut off the burners and keep the pilot lit by doing one  
of the following:  
1. Turn gas control knob clockwise  
position.  
to the PILOT  
2. Set selector switch in the OFF position.  
Variable  
Control Knob  
IMPORTANT: Do not leave the selector switch in the RE-  
MOTE position when the pilot is not lit. This will drain the  
battery.  
Piezo  
Ignitor  
Gas Control Knob  
IMPORTANT: Be sure to press the ON/OFF buttons on the  
hand-held remote control unit for up to 3 seconds to assure  
proper operation.  
LO  
OUT  
IN  
Figure 55 - Control Valve  
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OPERATING STOVE WITH BURNER SYSTEM  
Optional Remote Operation (Cont.)  
25  
Operating Optional Blower Accessory  
OPERATING STOVE WITH  
BURNER SYSTEM  
Continued  
CGHRC Series Operation:  
2a. Press the ON/OFF button to turn the burners on and off.  
When turning burners off, the pilot will remain lit.  
Shows  
Temperature  
Setting  
Increases Room  
Temperature in  
AUTO Mode  
CGHRCTA Series Operation:  
Decreases Room  
Temperature in  
AUTO Mode  
2b. Press the AUTO/ON/OFF button on the hand-held remote  
control (see Figure 57). The lights to the left of the button  
will show AUTO, ON, or OFF.  
The Log Heater  
will Automatically  
Cycle between  
Pilot and the Heat  
Setting that has  
been Selected  
Turns Burners On  
or Off and Allows  
You to Choose the  
Auto Setting  
• In the ON mode, the burners will ignite. The heater is in  
manual mode when ON is lit.  
• In the AUTO mode, the thermostat in the hand-held re-  
mote unit controls the room temperature. To increase the  
room temperature, press the top arrow of the TEMP but-  
ton. To lower the room temperature, press the bottom  
arrow of the TEMP button. At higher settings the heater  
will run longer.  
IMPORTANT: This remote control has been specially  
engineered to take an air temperature sample every 5.5  
minutes in the auto mode. It will not respond immedi-  
ately to the temperature setting being turned up or down.  
IMPORTANT: The hand-held remote control unit must  
Figure 57 - Hand-Held Thermostat Remote Control Unit  
Selections (CGHRCTA Only)  
OPERATING OPTIONAL  
BLOWER ACCESSORY  
be near the heater. Do not keep the hand-held remote Locate the blower controls by opening the lower door on the  
control unit too close to the heater. The thermostat on  
the hand-held remote control unit will heat up too quickly  
and turn the fireplace off.  
stove. Blower controls are located on the left side of the switch  
bracket to the left just inside the door.  
Both the GA3700 manual blower and the DA3610T thermo-  
statically-controlled blower have an ON setting and an OFF  
setting. The blower will only run when the switch is in the ON  
3. To turn the burner off, press the AUTO/ON/OFF button  
until OFF lights. The pilot will remain lit.  
IMPORTANT:To turn the pilot off, manually turn the con- position. In the OFF position, the blower will not operate.  
trol knob on the heater to the OFF position.  
Note for DA3610T Only: If you are using DA3610T blower  
with optional thermostat (wall mount or remote control) for the  
burner system, your burner system and blower will not turn on  
and off at the same time. The burner system may run for several  
minutes before the blower turns on. After the burner system  
modulates to the pilot position, the blower will continue to run.  
The blower will shut off after the burner system temperature  
decreases.  
Selector Switch in Remote  
Position (Optional Remote  
Control)  
Gas Control Knob  
in On Position  
Variable  
Control Knob  
LO  
IN  
OUT  
The blower helps distribute heated air from the burner system.  
Periodically check the air passageways of the burner system  
andremoveanydust,dirt,orotherobstructionsthatwill hinder  
the flow of air.  
Figure 56 - Setting the Selector Switch, Gas Control Knob, and  
Variable Control Knob for Remote Operation  
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OPERATING STOVE WITH BURNER SYSTEM  
Operating Optional GWMT1 Wall Mounted Thermostat  
INSPECTING BURNERS  
26  
Pilot Assembly  
Burner Flame Pattern  
OPERATING STOVE WITH  
BURNER SYSTEM  
Continued  
Thermopile  
OPERATING OPTIONAL GWMT1  
WALL MOUNTED THERMOSTAT  
3/8" to 1/2"  
Pilot Burner  
1/8"  
WARNING: Do not connect the thermostat to a  
power source. Electrical shock and/or a fire hazard  
will occur.  
Piezo Ignitor  
Thermocouple  
Light the burner system as instructed in Lighting Instructions  
on pages 23 and 24. Set wall thermostat to desired temperature.  
Thisthermostathasbeenelectronicallycalibratedatthefactory  
and requires no adjustment or leveling.  
Upon installation, the thermostat must be allowed to stabilize at  
room temperature for a minimum of 30 minutes for proper  
operation.  
Figure 58 - Pilot Assembly  
BURNER FLAME PATTERN  
To turn the burner system off, adjust thermostat to the lowest  
setting and turn the gas control knob back to PILOT. The pilot  
will remain lit.  
Burner flames will be steady; not lifting or floating. Flame patterns  
will be different from unit to unit and will vary depending on  
installation type and weather conditions.  
IMPORTANT: To turn the pilot off, turn the gas control knob  
on the burner system to the OFF position.  
If the vent configuration is installed incorrectly, the flames will lift  
or "ghost". This can be dangerous. Inspect the flames after installa-  
tion to ensure proper installation and performance.  
INSPECTING BURNERS  
Check pilot flame pattern and burner flame patterns often.  
PILOT ASSEMBLY  
Figure 59 shows a typical flame pattern. If burner flame pattern  
differs from that described:  
• turn burner system off (see To Turn Off Gas to Appliance, page 24)  
• see Troubleshooting, pages 27 through 29  
The pilot assembly is factory preset for the proper flame height.  
Alterations may have occurred during shipping and handling. Call  
a qualified service person to readjust the pilot if necessary.  
The height of the thermopile must be 3/8" to 1/2" above the pilot  
flame as shown in Figure 58. The thermocouple must be at a height  
of about 1/8" above the pilot flame. The flame from the pilot burner  
must extend beyond both the thermocouple and thermopile.  
If your pilot assembly does not meet these requirements:  
• turn burner system off (see To Turn Off Gas to Appliance, page 24)  
• see Troubleshooting, pages 27 through 29  
Figure 59 - Typical Flame Pattern  
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CLEANING AND MAINTENANCE  
Glass Door  
27  
Pilot and Burners  
Logs  
Venting System  
CLEANING AND  
MAINTENANCE  
If glass has been broken, carefully remove glass door (see Remov-  
ing/Replacing Glass Door, pages 21 and 22). Vacuum all glass  
pieces with a shop vac.  
WARNING: Turn off burner system and let cool  
before cleaning.  
CAUTION: Do not vacuum if pieces are hot.  
CAUTION: You must keep control areas, burners,  
and circulating air passageways of burner system  
and stove clean. Inspect these areas of burner sys-  
tem and stove before each use. Have burner system  
and stove inspected yearly by a qualified service  
person. Burner system and stove may need more  
frequent cleaning due to excessive lint from carpet-  
ing, bedding material, pet hair, etc.  
Use only the ceramic glass door replacement intended for this burner  
system (see Replacement Parts, page 31 for detail on ordering). No  
substitutions may be made. See Removing/Replacing Glass Door,  
pages 21 and 22 for instructions for replacing glass door.  
WARNING:Donotoperateburnersystemwiththe  
glass door removed, cracked, or broken.  
GLASS DOOR  
PILOT AND BURNERS  
• Remove ember material before cleaning burners and replace  
when cleaning is complete.  
WARNING:Handleglassdoorpanelwithcare. Do  
not strike, slam, or otherwise abuse glass. Do not  
operate burner system with the glass door removed,  
cracked, or broken.  
• Burner and controls should be cleaned with compressed air to  
remove dust, dirt, or lint.  
• Use a vacuum cleaner or small, soft bristled brush to remove  
excess dust, dirt, or lint.  
WARNING: Do not use abrasive cleaners as this  
maydamageglass.Useanonabrasivehouseholdglass  
cleaner to clean glass. Do not clean glass when hot.  
LOGS  
• If you remove logs for cleaning, refer to Installing Logs, Lava  
Rock, and Glowing Embers, pages 22 and 23, to properly re-  
place logs.  
Glass must be cleaned periodically. During start-up it is normal for  
condensationtoformontheinsideoftheglasscausinglint,dust,and  
other airborne particles to cling to the glass surface. During initial  
start-up a slight film may form on the glass due to paint curing. The  
glass should be cleaned several times with a non-ammonia, non-  
abrasivehouseholdcleanerandwarmwaterafterthefirsttwoweeks  
of operation. Thereafter, clean the glass two or three times during  
each heating season, depending on the usage and circumstances  
present. Refer to Removing/Replacing Glass Door on pages 21 and  
22 of this manual when removing glass door for cleaning.  
• Use a vacuum cleaner to remove any carbon buildup on logs.  
• Replace log(s) if broken. See Replacement Parts on page 31.  
• Replace ember material periodically as needed. See Replace-  
ment Parts on page 31.  
VENTING SYSTEM  
Conduct annual inspection of the venting system following these  
guidelines:  
1. Check areas of venting system that are exposed to the weather for  
corrosion (rust spots or streaks and, in extreme cases, holes). Have  
these items replaced immediately by a qualified service person.  
WARNING: Only parts supplied by the manufac-  
turer should be used when replacing broken or dam-  
aged glass door panel (see Replacement Parts, page  
36). This glass door panel is a complete unit. No  
substitute materials may be used.  
2. Remove the vent cap and shine a flashlight into the vent. Re-  
move any foreign material.  
3. Check for evidence of excessive condensation. Continuous  
condensation can cause corrosion of caps, pipes, and fittings  
and can be caused by having excessive lateral runs, too many  
elbows, or exterior portions of the system being exposed to  
cold weather.  
CAUTION: Wear gloves and safety glasses while  
handling or removing broken glass. Do not remove if  
glass is hot. Keep children and pets away from glass.  
4. Inspect joints to verify that no pipe section or fitting has been  
disturbed and loosened. Check mechanical supports such as  
wall straps for rigidity.  
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TROUBLESHOOTING  
28  
TROUBLESHOOTING  
Note: For additional help, visit DESA  
International’s technical service web  
site at www.desatech.com.  
WARNING: Turn off burner sys-  
temandletcoolbeforeservicing.Only  
a qualified service person should ser-  
viceandrepairburnersystemorstove.  
CAUTION: Never use a  
wire, needle, or similar ob-  
ject to clean pilot. This can  
damage pilot unit.  
Note:Alltroubleshootingitemsarelistedin  
order of operation.  
OBSERVED PROBLEM  
POSSIBLE CAUSE  
REMEDY  
When ignitor button is pressed, there is no  
spark at pilot  
1. Ignitor electrode not connected to igni- 1. Reconnect ignitor cable  
tor cable  
2. Ignitor cable pinched or wet  
2. Free ignitor cable if pinched by any  
metal or tubing. Keep ignitor cable dry  
3. Tighten nut holding piezo ignitor. Nut  
is located behind the mounting bracket  
4. Replace ignitor cable  
3. Piezo ignitor nut is loose  
4. Broken ignitor cable  
5. Bad piezo ignitor  
5. Replace piezo ignitor  
6. Ignitor electrode broken  
7. Ignitor electrode positioned wrong  
6. Replace pilot assembly  
7. Replace pilot assembly  
When ignitor button is pressed, there is  
spark at pilot but no ignition  
1. Gas supply turned off or equipment 1. Turn on gas supply or open equipment  
shutoff valve closed shutoff valve  
2. Gas control knob not in PILOT position 2. Turn gas control knob to PILOT position  
3. Gas control knob not pressed in while 3. Press in gas control knob while in PILOT  
in PILOT position  
position  
4. Air in gas lines when installed  
4. Continue holding down gas control  
knob. Repeat igniting operation until air  
is removed  
5. Depleted gas supply (propane/LP mod- 5. Contact local propane/LP gas company  
els only)  
6. Pilot is clogged  
6. Clean pilot (see Cleaning and Mainte-  
nance, page 27) or replace pilot assembly  
7. Replace gas control  
7. Gas regulator setting is not correct  
Pilot lights but flame goes out when control  
knob is released  
1. Gas control knob not fully pressed in  
2. Gas control knob not pressed in long 2. After pilot lights, keep gas control knob  
1. Press in gas control knob fully  
enough pressed in 30 seconds  
3. Equipment shutoff valve not fully open 3. Fully open equipment shutoff valve  
4. Pilot flame not touching thermocouple, 4. A) Contact local gas company  
which allows thermocouple to cool,  
causing pilot flame to go out. This prob-  
lem could be caused by one or both of  
the following:  
B) Clean pilot (see Cleaning and  
Maintenance, page 27) or replace pilot  
assembly  
A) Low gas pressure  
B) Dirty or partially clogged pilot  
5. Thermocouple connection loose at con- 5. Hand tighten until snug, then tighten  
trol valve  
1/4 turn more  
6. Thermocouple damaged  
6. Replace pilot assembly  
7. Control valve damaged  
7. Replace control valve  
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TROUBLESHOOTING  
29  
TROUBLESHOOTING  
Continued  
OBSERVED PROBLEM  
POSSIBLE CAUSE  
REMEDY  
Burner does not light after pilot is lit  
1. Burner orifice clogged  
1. Clean burner (see Cleaning and  
Maintenance, page 27) or replace burner  
orifice  
2. Inlet gas pressure is too low  
2. Contact local propane/LP or natural gas  
company  
3. Thermopile leads disconnected or im- 3. Reconnect leads (see Wiring Diagram,  
properly connected  
page 31)  
4. Thermopile is defective  
4. Replace thermopile  
Delayed ignition burner  
1. Manifold pressure is too low  
1. Contact local propane/LP or natural gas  
company  
2. Burner porting or orifice clogged  
2. Clean burner (see Cleaning and Main-  
tenance, page 27) or replace burner orifice  
Burner backfiring during combustion  
1. Burner orifice is clogged or damaged  
1. Clean burner (see Cleaning and  
Maintenance, page 27) or replace burner  
orifice  
2. Damaged burner  
2. Replace damaged burner  
3. Gas regulator defective  
3. Replace gas control  
Slight smoke or odor during initial operation 1. Residues from manufacturing processes 1. Problem will stop after a few hours of  
and logs curing operation  
Burner system produces a whistling noise 1. Turning gas control knob to HI position 1. Turn gas control knob to LO position and  
when burner is lit  
when burner is cold  
let warm up for a minute  
2. Air in gas line  
2. Operate burner until air is removed from  
line. Have gas line checked by local pro-  
pane/LP or natural gas company  
3. Dirty or partially clogged burner orifice 3. Clean burner (see Cleaning and  
Maintenance, page 27) or replace burner  
orifice  
Glass soots  
1. Flame impingement on logs  
2. Debris around burner air mixer  
1. Adjust the log set so that the flame does  
not excessively impinge on it  
2. Inspect the opening at the base of the  
burner to see that it is NOT packed with  
any type of material  
Burner system produces a clicking/ticking 1. Metal expanding while heating or con- 1. This is common. If noise is excessive,  
noise just after burners are lit or shut off  
tracting while cooling  
contact qualified service person  
Remote does not function  
1. Battery is not installed or battery power 1. Replace 9-volt batteries in receiver and  
is low remote control  
105501-01G  
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TROUBLESHOOTING  
30  
TROUBLESHOOTING  
Continued  
WARNING: If you smell gas  
Shut off gas supply.  
Do not try to light any appliance.  
Do not touch any electrical switch; do not use any phone in your building.  
Immediately call your gas supplier from a neighbors phone. Follow the gas  
suppliers instructions.  
If you cannot reach your gas supplier, call the fire department.  
IMPORTANT: Operating burner system where impurities in air exist may create odors. Cleaning  
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create  
fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.  
OBSERVED PROBLEM  
POSSIBLE CAUSE  
REMEDY  
Burner system produces unwanted odors  
1. Gas leak. See Warning statement 1. Locate and correct all leaks (see Check-  
above  
ing Gas Connections, pages 19 and 20)  
Burner system shuts off in use  
1. High or gusting winds  
1. Burner system has been tested for up to  
40mph winds. However, extreme con-  
ditions may occur. See Lighting Instruc-  
tions on pages 23 and 24  
2. Low line pressure  
2. Contact local propane/LP or natural gas  
company  
3. Pilot is partially clogged  
3. Clean pilot (see Cleaning and Mainte-  
nance, page 27)  
4. Inner vent pipe leaking exhaust gasses 4. Locate and correct all leaks (see Check-  
into system ing Gas Connections, pages 19 and 20)  
5. Glass too loose and air tight gasket leaks 5. Tighten glass  
in corners after usage  
6. Bad thermopile or thermocouple  
7. Improper vent cap installation  
6. Replace faulty component  
7. Check for proper installation and free-  
dom from debris or blockage  
Gas odor even when control knob is in OFF 1. Gas leak. See Warning statement 1. Locate and correct all leaks (see Check-  
position  
above  
ing Gas Connections, pages 19 and 20)  
2. Control valve defective  
2. Replace control valve  
Gas odor during combustion  
1. Gas leak. See Warning statement 1. Locate and correct all leaks (see Check-  
above  
ing Gas Connections, pages 19 and 20)  
Dark residue on logs or inside of burner 1. Improper log placement  
system  
1. Properly locate logs (see Installing Logs,  
Lava Rock, and Glowing Embers, pages  
22 and 23)  
2. Air holes at burner inlet blocked  
3. Burner flame holes blocked  
2. Clean out air holes at burner inlets. Pe-  
riodically repeat as needed  
3. Remove blockage  
105501-01G  
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WIRING DIAGRAM  
SPECIFICATIONS  
REPLACEMENT PARTS  
31  
WIRING DIAGRAM  
CAUTION: Label all wires prior to disconnection  
when servicing controls. Wiring errors can cause  
improper and dangerous operation. Verify proper  
operation after servicing.  
REPLACEMENT PARTS  
Note: Use only original replacement parts. This will protect your  
warranty coverage for parts replaced under warranty.  
PARTS UNDER WARRANTY  
Contact authorized dealers of this product. If they can not supply  
original replacement part(s), call DESA International’s Technical  
Service Department at 1-866-672-6040.  
Variable  
Fan Switch  
Fan Switch  
(N.O.)  
When calling DESA International, have ready  
• your name  
• your address  
1
Off  
Black  
2
• model and serial numbers of your burner system and stove  
• how burner system or stove was malfunctioning  
• type of gas used (propane/LP or natural gas)  
• purchase date  
On  
Blue  
110/115  
V.A.C.  
Usually, we will ask you to return the part to the factory.  
Black  
White  
Green  
Blower  
Motor  
PARTS NOT UNDER WARRANTY  
Contact authorized dealers of this product. If they can not  
supply original replacement part(s), call DESA International at  
1-866-672-6040 for referral information.  
When calling DESA International, have ready  
• model number of your burner system and stove  
• the replacement part number  
Figure 60 - Blower Wiring Diagram for Thermostat-Controlled  
Models  
SPECIFICATIONS  
CDVBN(A)  
CDVBP(A)  
14,000-20,000 Btu/hr  
Propane/LP  
Piezo  
16,000-22,000 Btu/hr  
Gas Type  
Natural  
Piezo  
Ignition  
Manifold Pressure  
Minimum Inlet Supply Pressure  
Thermal Efficiency  
3.5" w.c.  
4.5" w.c.  
70%  
10.0" w.c.  
11.0" w.c.  
70%  
Dimension, Inches/mm (HxWxD)  
Stove and Burner System*  
26 1/2" x 25" x 25 5/8"  
26 1/2" x 25" x 25 5/8"  
673.1 x 635 x 650.7mm  
23 1/4" x 33 1/4" x 23 1/2"  
590.5 x 844.5 x 596.9mm  
673.1 x 635 x 650.7mm  
23 1/4" x 33 1/4" x 23 1/2"  
590.5 x 844.5 x 596.9mm  
Carton (Insert Only)  
Weight, lbs/kg  
Burner System  
70 lbs/31.8 kg  
75 lbs/34 kg  
70 lbs/31.8 kg  
75 lbs/34 kg  
Shipping  
* When installed in Comfort Glow cast iron stove body (CISGA Series and CISCA Series).  
105501-01G  
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ILLUSTRATED PARTS BREAKDOWN  
Models CDVBNC and CDVBPC  
32  
ILLUSTRATED PARTS  
BREAKDOWN  
MODELS CDVBNC AND CDVBPC  
3
29  
32  
12  
27  
25  
26-1  
26-2  
1
4
19  
23  
20  
21  
9
4
26-3  
26-4  
8
10  
31  
4
13  
11  
14  
28  
16  
6
5
28  
30  
24  
18  
15  
2
17  
22  
22  
7
105501-01G  
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PARTS LIST  
33  
Models CDVBNC and CDVBPC  
PARTS LIST  
MODELS CDVBNC AND CDVBPC  
This list contains replaceable parts used in your burner system.  
When ordering parts, follow the instructions listed under Replace-  
ment Parts on page 31 of this manual.  
KEY  
NO.  
PART NUMBER  
DESCRIPTION  
QTY.  
1
2
3
4
5
6
7
8
**  
Firebox Assembly  
Screw, Hex  
Rear Cover  
Screw, Hex  
Switch Plate  
On/Off Switch  
Wire Harness  
Relief Cover  
Relief Cover Gasket  
Relief Spring  
Relief Washer  
Hex Head Cap Screw  
Locknut  
Valve Bracket  
Valve, Natural  
Valve, Propane/LP  
Pilot Assembly, Natural  
Pilot Assembly, Propane/LP  
Ignitor, Piezo  
Palnut Fastener  
Burner, Natural  
Burner, Propane/LP  
Orifice, Natural  
Orifice, Propane/LP  
Brass Elbow  
1
2
1
12  
1
1
1
1
1
2
2
2
2
1
1
1
1
1
1
1
1
1
1
1
1
2
1
1
1
1
1
1
1
1
18  
4
2
1
1
M11084-26  
27129  
M11084-39  
103587-02  
099998-01  
103284-04  
104491-01  
104518-01  
104527-01  
104528-01  
H5C4-20B  
NTC-4C  
105468-02  
14389  
14390  
14561  
14562  
102445-01  
102334-01  
105523-01  
105523-02  
104506-01  
104506-02  
14528  
901056-01  
105493-01  
105795-01  
105325-01  
14585  
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
Brass Elbow  
Aluminum Tubing Assy  
Glass Door Assy  
Air Deflector  
Log Set  
Rear Log  
26-1 105773-01  
26-2 105773-02  
26-3 105773-03  
26-4 105773-04  
27  
28  
29  
30  
31  
Front Log  
Left Log Piece  
Right Log Piece  
Screw  
Screw  
Screw  
M10908-2  
11107  
M12461-62  
104555-03CJ  
105483-01  
Grate Assembly  
Burner Bracket  
PARTS AVAILABLE - NOT SHOWN  
GA6060  
14250  
M11084-3  
Lava Rock  
Ember Material  
Hex Screw for Blower Bracket  
1
1
4
** Not a field replaceable part.  
105501-01G  
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ILLUSTRATED PARTS BREAKDOWN  
Models CISC and CISG  
34  
ILLUSTRATED PARTS  
BREAKDOWN  
STOVE CHASSIS  
MODELS CISC AND CISG  
1
6
5-4  
4
5-4  
4
5-1  
2
3
5-2  
5-3  
105501-01G  
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PARTS LIST  
35  
Models CISC and CISG  
PARTS LIST  
MODELS CISC AND CISG  
This list contains replaceable parts used in your stove. When  
ordering parts, follow the instructions listed under Replacement  
Parts on page 31 of this manual.  
KEY PART  
NO.  
NO.  
DESCRIPTION  
QTY.  
1
2
104968-01  
104969-01  
104969-02  
104174-03  
104970-01  
104970-02  
104971-01  
*
Stove Back Panel (Black Only)  
Bottom Door (Charcoal)  
Bottom Door (Forest Green)  
1
1
1
1
1
1
1
1
3
4
Stove Dropped Bottom  
One Leg (Charcoal) (4 Total Per Stove)  
One Leg (Forest Green) (4 Total Per Stove)  
Hardware Kit  
Door Hinge Step Bolt With Shoulder (1 Per Unit)  
Door Catch Bolt M8 x 1.25 - 55mm Long With Two M8  
Hex Nuts (1 Per Unit)  
Bottom Floor Bolts M6 x 1 - 25mm Long With Flat Washer  
And Lock Washer (4 Per Unit)  
Leg Attachment Stud, Headless, Slotted,  
M10 x 1.5 - 40mm Long  
Back Panel Bolts M6 x 1 - 20mm Long With Flat Washer  
And Lock Washer (6 Per Unit)  
5
5-1  
5-2  
*
1
1
4
1
5-3  
5-4  
7
*
*
104178-01  
PARTS AVAILABLE NOT SHOWN  
104108-08  
104108-05  
Touch-up Spray Paint 12 oz Can (Charcoal)  
Touch-up Spray Paint 12 oz Can (Forest Green)  
1
1
* Included In Hardware Kit  
105501-01G  
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TECHNICAL SERVICE  
SERVICE HINTS  
ACCESSORIES  
36  
TECHNICAL SERVICE  
You may have further questions about installation, operation, or  
troubleshooting. If so, contact DESA International’s Customer  
Service Department at 1-866-672-6040. When calling, please have  
your model and serial numbers of your heater ready.  
You can also visit DESA International’s technical service web site  
RECEIVER AND HAND-HELD REMOTE  
CONTROL KIT - CGHRC SERIES  
SERVICE HINTS  
When Gas Pressure Is Too Low  
For all models. Allows the burner system to be turned on and off  
conveniently.  
• pilot will not stay lit  
• burners will have delayed ignition  
W
A
R
M
E
R
C
O
T
O
E
M
P
LE  
• burner system will not produce specified heat  
• propane/LP gas supply might be low (propane/LP units only)  
R
A
U
TO  
O
N
O
FF  
If you feel your gas pressure is too low or gas quality is bad, contact  
your local natural or propane/LP gas supplier.  
RECEIVER AND HAND-HELD THERMOSTAT  
REMOTE CONTROL KIT - CGHRCTA  
ACCESSORIES  
Purchase these stove and burner system accessories from your local  
dealer. If they can not supply these accessories, call DESA  
International’s Sales Department at 1-866-672-6040. for informa-  
tion. You can also write to the address listed on the back page of this  
manual.  
For all models. Allows the burner system to be operated in a  
manually or thermostatically-controlled mode. You can adjust your  
heatsettingsandturntheburnersystemonoroffwithoutleavingthe  
comfort of your easy chair. (Requires part no. 103284-04 wire  
harness included with burner system.)  
MANUAL BLOWER KIT - GA3750  
For all models. Manual-variable control blower accessory for both  
the CDVBN(A) and CDVBP(A) Series burner systems.  
THERMOSTATICALLY- CONTROLLED  
BLOWER KIT - CDA3620TB  
For all models. Provides better heat distribution. Blower turns off  
and on automatically, as needed. Complete installation and opera-  
tion instructions included in this manual.  
105501-01G  
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OWNER'S REGISTRATION FORM  
In order to provide better customer service for this and future purchases, we recommend that you register your product with us.  
You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owners  
Registration Form and mail to the address on the back of this owners manual. Please provide the following product information:  
Brand:  
(Comfort Glow, Vanguard, etc.)  
Model:  
(EFP33PR, VTGH33NR, etc.)  
Date Purchased:  
Serial Number:  
First Name:  
Address:  
Note: Keep receipt for warranty verification.  
7 or 9 digit number located on product or identification tag.  
Last Name:  
City:  
State:  
Zip:  
Country:  
Home Phone:  
E-Mail:  
(
)
-
Please answer the following questions to register your product with DESA International:  
1. Where will the product be used?  
Living/Family Room Office/Warehouse Utility Shed/Outbuilding Garage Bedroom Bathroom Other  
2. If you bought this product yourself, did you plan to purchase this type of product before going into the store? Yes No  
3. Who selected the product? Male Female Both  
4. What is the population of your area? Under 10,000 10,000 to 25,000 25,000 to 50,000 50,000 to 100,000  
100,000 to 250,000 Over 250,000  
5. What is your primary source of heat? Propane (LP Gas) Fuel Oil Wood Natural Gas Electric Other  
6. How was the product installed? Professional Installer Self Other  
7. Cost of product excluding sales tax? $___________________  
8. Cost to install product? $____________________  
9. Type of store where product was purchased? Hardware Propane Dealer Natural Gas/Utility Co. Home Center/Builders Supply  
Fireplace or Hearth Shop Farm Store Other  
10. What motivated you to buy this product? Sudden Cold Weather Replace Older Model D.I.Y. Home Project  
Emergency Back-Up Heat Heater was on Sale Energy Savings/High Efficiency Construction Project Other  
11. How did you learn about this product brand? Advertising Relative or Friend Store Display Other ________________________  
12. Level of Education of Purchaser: Some High School Completed High School Completed College Completed Graduate School  
13. Age of Purchaser: Under 20 20 - 29 30 - 39 40 - 49 50 - 59 60 or Over  
14. Buyers total annual household income: Under $15,000 $15,000 to $19,999 $20,000 to $34,999 $35,000 to $49,999  
$50,000 to $74,999 $75,000 to $99,999 $100,000 and Over  
15. Store where product was purchased:  
Name: ______________________________________  
City: _______________________ State: __________  
16. In choosing this product, how important were the following:  
Not Important  
Somewhat Important  
Very Important  
Availability  
Price  
Brand Name  
Overall Quality  
Heat Output  
Made in USA  
Warranty  
Local Service  
Value for Price  
Prior Brand Experience  
Controls Location  
Thermostat, Remote, or Manual Operation  
Ease of Operation  
Special Features  
Salespersons Recommendation  
Friend/Relatives Recommendation  
Portability  
Quiet Operation  
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A T P E  
Postage  
Required  
TM  
2701 Industrial Drive  
P.O. Box 90004  
Bowling Green, KY 42102-9004  
TAPE  
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NOTES  
39  
NOTES  
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105501-01G  
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WARRANTY INFORMATION  
KEEP THIS WARRANTY  
Model  
Serial No.  
Date Purchased  
Always specify model and serial numbers when communicating with the factory.  
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty. We  
make no other warranty, expressed or implied.  
COMFORT GLOW LIMITED WARRANTY  
DIRECT-VENT BURNER SYSTEM AND STOVE CHASSIS  
DESA International warrants this product to be free from defects in materials and components for two (2) years from the date of first purchase,  
provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions. To make a claim under  
this warranty the Bill of Sale or cancelled check must be presented.  
Thiswarrantyisextendedonlytotheoriginalretailpurchaser. Thiswarrantycoversthecostofpart(s)requiredtorestorethisstoveandburnersystem  
to proper operating condition and an allowance for labor when provided by a DESA Authorized Service Center. Warranty part(s) MUST be obtained  
through authorized dealers of this product and/or DESA International who will provide original factory replacement parts. Failure to use original  
factory replacement parts voids this warranty. The stove and burner system MUST be installed by a qualified installer in accordance with all local  
codes and instructions furnished with the unit.  
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or become damaged as a result  
of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic cost, labor, transportation and any and  
all such other costs related to repairing a defective stove and burner system will be the responsibility of the owner.  
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT; THIS  
EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND  
ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE  
TO TWO (2) YEARS ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE; AND DESA INTERNATIONAL’S LIABILITY  
ISHEREBYLIMITEDTOTHEPURCHASEPRICEOFTHEPRODUCTANDDESAINTERNATIONALSHALLNOTBELIABLEFORANY  
OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.  
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages,  
so the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.  
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.  
For information about this warranty write:  
TM  
2701 Industrial Drive  
P.O. Box 90004  
Bowling Green, KY 42102-9004  
105501-01  
Rev. G  
02/03  
105501 01  
NOT A UPC  
1
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