VENT-FREE PROPANE GAS HEATER
OWNER’S OPERATION AND INSTALLATION MANUAL
Model: CGP10
WARNING: If the information in this manual is not followed exactly, a fire or
explosion may result causing property damage, personal injury, or loss of life.
— Do not store or use gasoline or other flammable vapors and liquids in the
vicinity of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
— Installation and service must be performed by a qualified installer, service
agency, or the gas supplier.
®
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SAFETY
WARNING ICON
G
001
WARNINGS Continued
INFORMATION
WARNING: Any change to this heater or its controls can be dangerous.
Continued
1. Use only propane gas. Do not convert heater to use different fuel type.
2. Do not place propane supply tank(s) inside any structure. Locate propane supply
tank(s) outdoors.
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use any phone in your building
• immediately call your gas supplier from a neighbor’s phone. Follow the gas
supplier’s instructions
• if you cannot reach your gas supplier, call the fire department
4. This heater shall not be installed in a bathroom.
5. Never install the heater
• in a recreational vehicle
• where curtains, furniture, clothing, or other flammable objects are less than 36
inches from the front, top, or sides of the heater
• as a fireplace insert
• in high traffic areas
• in windy or drafty areas
6. This heater needs fresh, outside air ventilation to run properly. This heater has an
oxygendepletionsensor(ODS)pilotlightsafetysystem.TheODSshutsdownthe
heater if not enough fresh air is available. See Fresh Air for Combustion and
Ventilation, pages 5 through 8.
7. Neverrunheaterinsmall,closedroom.Opendoorintonextroomtohelpventilate.
8. Keepallairopeningsinthefrontandbottomofheaterclearandfreeofdebris.This
will insure enough air for proper combustion.
9. Ifheatershutsoff,donotrelightuntilyouprovidefresh,outsideair.Ifheaterkeeps
shutting off, have it serviced.
10. Do not run heater
• where flammable liquids or vapors are used or stored
• under dusty conditions
11. Never place any objects on the heater.
12. Surfaceofheaterbecomesveryhotwhenrunningheater.Keepchildrenandadults
awayfromhotsurfacetoavoidburnsandclothingignition. Heaterwillremainhot
for a time after shut-down. Allow surface to cool before touching.
13. Make sure grill guard is in place before running heater.
14. Carefully supervise young children when they are in same room with heater.
15. Do not use heater if any part has been under water. Immediately call a qualified
service technician to inspect the room heater and to replace any part of the control
system and any gas control which has been under water.
16. Turn off heater and let cool before servicing. Only a qualified service person
should service and repair heater.
17. Operating heater above elevations of 4,500 feet may cause pilot outage.
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Piezo Ignitor Button
PRODUCT
Control Knob
IDENTIFICATION
Grill
Guard
Glass
Panel
Heater
Cabinet
Front
Panel
Figure 1 - Vent-Free Propane Gas Heater
Install and use heater with care. Follow all local codes. In the absence of local
codes, use the latest edition of The National Fuel Gas Code ANSI Z223.1, also
known as NFPA 54*.
LOCAL CODES
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
1. Remove heater from carton.
UNPACKING
2. Remove all protective packaging applied to heater for shipment.
3. Check heater for any shipping damage. If heater is damaged, promptly inform
dealer where you bought heater.
Safety Device
PRODUCT
FEATURES
This heater has a pilot with an Oxygen Depletion Sensor Shutoff System (ODS).
The ODS/pilot is a required feature for vent-free room heaters. The ODS/pilot shuts
off the heater if there is not enough fresh air.
Piezo Ignition System
This heater has a piezo ignitor. This system requires no matches, batteries, or other
sources to light heater.
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FRESH AIR
FOR
COMBUSTION
AND
WARNING
WARNING ICON
G
001
This heater must have fresh air for proper operation. If not, poor
fuel combustion could result. Read the following instructions to
insure proper fresh air for this and other fuel-burning appliances
in your home.
VENTILATION
Today’s homes are built more energy efficient than ever. New materials, increased
insulation, and new construction methods help reduce heat loss in homes. Home
owners weather strip and caulk around windows and doors to keep the cold air out
and the warm air in. During heating months, home owners want their homes as
airtight as possible.
While it is good to make your home energy efficient, your home needs to breathe.
Fresh air must enter your home. All fuel-burning appliances need fresh air for
proper combustion and ventilation.
Exhaust fans, fireplaces, clothes dryers, and fuel burning appliances draw air from
the house to operate. You must provide adequate fresh air for these appliances.
This will insure proper venting of vented fuel-burning appliances.
PRODUCING ADEQUATE VENTILATION
All spaces in homes fall into one of the three following ventilation classifications:
1. Unusually Tight Contruction; 2. Unconfined Space; 3. Confined Space.
The information on pages 5 through 8 will help you classify your space and provide
adequate ventilation.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough fresh air for
combustion and ventilation. However, in buildings of unusually tight construction,
you must provide additional fresh air.
Unusually tight construction is defined as construction where:
a. walls and ceilings exposed to the outside atmosphere have a continu-
ous water vapor retarder with a rating of one perm or less with open-
ings gasketed or sealed and
b. weather stripping has been added on openable windows and doors and
c. caulking or sealants are applied to areas such as joints around window
and door frames, between sole plates and floors, between wall-ceiling
joints, between wall panels, at penetrations for plumbing, electrical, and
gas lines, and at other openings.
If your home meets all of the three criteria above, you must provide addi-
tional fresh air. See Ventilation Air From Outdoors, page 8.
If your home does not meet all of the three criteria above, continue reading.
Unconfined Space
An unconfined space has a minimum air volume of 50 cubic feet for each 1000
BTU/Hr input rating of all appliances in the space (cubic feet equals length x
width x height of space). Include adjoining rooms only if there are doorless
passageways or ventilation grills between the rooms.
Confined Space
A confined space has an air volume of less than 50 cubic feet for each 1000
BTU/Hr input rating of all appliances in the space (cubic feet equals length x
width x height of space). Include adjoining rooms only if there are doorless
passageways or ventilation grills between the rooms.
Continued
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DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION
FRESH AIR
FOR
Determining if You Have a Confined or Unconfined Space
Use this worksheet to determine if you have a confined or unconfined space.
COMBUSTION
AND
Space: Includes the room in which you will install heater plus any adjoining rooms with
doorless passageways or ventilation grills between the rooms.
1. Determine the volume of the space (length x width x height).
VENTILATION
Length x Width x Height =
___________________
cu. ft. (volume of space)
Continued
Example: Space size 18 ft. (length) x 16 ft. (width) x 8 ft. (ceiling height) =
2304 cu. ft. (volume of space)
If additional ventilation to adjoining room is supplied with grills or openings, add the
volume of these rooms to the total volume of the space.
2. Divide the space volume by 50 cubic feet to determine the maximum BTU/Hr the space
can support.
____________ (volume of space) ÷ 50 cu. ft. = (Maximum BTU/Hr
the space can support)
Example: 2304 cu. ft. (volume of space) ÷ 50 cu. ft. = 46.1 or 46,100 (maximum
BTU/Hr the space can support)
3. Add the BTU/Hr of all fuel burning appliances in the space.
Vent-free heater
Gas water heater*
Gas furnace
Vented gas heater
Gas fireplace logs
Other gas appliances*
Total
___________________ BTU/Hr
___________________ BTU/Hr
___________________ BTU/Hr
___________________ BTU/Hr
___________________ BTU/Hr
+ ___________________ BTU/Hr
= ___________________ BTU/Hr
Example: Gas water heater
Vent-free heater
Total
40,000
10,000
50,000
BTU/Hr
BTU/Hr
BTU/Hr
+
=
* Do not include direct-vent gas appliances. Direct-vent draws combustion air from the
outdoors and vents to the outdoors.
4. Compare the maximum BTU/Hr the space can support with the actual amount of BTU/
Hr used.
_________________ BTU/Hr (maximum the space can support)
_________________ BTU/Hr (actual amount of BTU/Hr used)
Example: 46,100 BTU/Hr (maximum the space can support)
50,000 BTU/Hr (actual amount of BTU/Hr used)
The space in the above example is a confined space because the actual BTU/Hr used is
more than the maximum BTU/Hr the space can support. You must provide additional fresh
air. Your options are as follows:
A. Rework worksheet, adding the space of an adjoining room. If the extra space provides
an unconfined space, remove door to adjoining room or add ventilation grills between
rooms. See Ventilation Air From Inside Building, page 7.
B. Vent room directly to the outdoors. See Ventilation Air From Outdoors, page 8.
C. Install a lower BTU/Hr heater, if lower BTU/Hr size makes room unconfined.
If the actual BTU/Hr used is less than the maximum BTU/Hr the space can support, the
space is an unconfined space. You will need no additional fresh air ventilation.
WARNING
You must provide additional ventilation air in a confined space.
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VENTILATION AIR
FRESH AIR
FOR
COMBUSTION
AND
Ventilation Air From Inside Building
This fresh air would come from an adjoining unconfined space. When ventilating to an
adjoining unconfined space, you must provide two permanent openings: one within 12" of the
ceiling and one within 12" of the floor on the wall connecting the two spaces (see options 1 and
2, Figure 2). You can also remove door into adjoining room (see option 3, Figure 2).
VENTILATION
WARNING
Continued
Rework worksheet, adding the space of the adjoining unconfined
space. The combined spaces must have enough fresh air to supply all
appliances in both spaces.
12"
Ventilation Grills
Into Adjoining Room,
Ventilation
Grills
Option 2
Or
into Adjoining
Room,
Remove
Door into
Adjoining
Room,
Option 1
Option 3
12"
Figure 2 - Ventilation Air from Inside Building
Continued
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VENTILATION AIR (Continued)
Ventilation Air From Outdoors
FRESH AIR
FOR
COMBUSTION
AND
Provide extra fresh air by using ventilation grills or ducts. You must provide two perma-
nent openings: one within 12" of the ceiling and one within 12" of the floor. Connect these
items directly to the outdoors or spaces open to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel Gas Code NFPA 54/ANSI Z223.1, Section 5.3,
Air for Combustion and Ventilation for required size of ventilation grills or ducts.
VENTILATION
IMPORTANT: Do not provide openings for inlet or outlet air into attic if attic has a
thermostat-controlled power vent. Heated air entering the attic will activate the power vent.
Continued
Ventilated
Outlet
Attic
Air
Outlet
Air
To Attic
To
Crawl
Space
Inlet
Air
Ventilated
Inlet Air
Crawl Space
Figure 3 - Ventilation Air from Outdoors
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INSTALLING
TO WALL
NOTICE
A qualified service person must install heater. Follow all local codes.
CHECK GAS TYPE
Use only propane gas. If your gas supply is not propane, do not install heater. Call
dealer where you bought heater for proper type heater.
INSTALLATION ITEMS
Before installing heater, make sure you have the items listed below.
• external regulator (supplied by
installer, see page 13)
• piping (check local codes)
• sealant (resistant to propane gas)
• manual shutoff valve *
• ground joint union
• test gauge connection * (see
Figure 13, page 14)
• sediment trap
• tee joint
• pipe wrench
* An A.G.A. design-certified manual shutoff valve with 1/8" NPT tap is an acceptable
alternative to test gauge connection. The optional A.G.A. design-certified manual
shutoff valve can be purchased from your dealer. See Accessory, page 25.
LOCATING HEATER
This heater is designed to be mounted on a wall.
WARNING
WARNING ICON
G
001
Maintain the minimum clearances shown in Figure 4 (page 10). If you
can, provide greater clearances from floor, ceiling, and joining wall.
WARNING
WARNING ICON
G
001
Never install the heater
• in a bathroom
• in a recreational vehicle
• where curtains, furniture, clothing, or other flammable objects are
less than 36 inches from the front, top, or sides of the heater
• as a fireplace insert
• in high traffic areas
• in windy or drafty areas
CAUTION
WARNING ICON
G
001
This heater creates warm air currents. These currents move heat
to wall surfaces next to heater. Installing heater next to vinyl or
cloth wall coverings or operating heater where impurities in the air
(such as tobacco smoke) exist, may discolor walls.
IMPORTANT: Vent-free heaters add moisture to the air. Although this is beneficial, in-
stalling heater in rooms without enough ventilation air may cause mildew to form from
too much moisture. See Fresh Air for Combustion and Ventilation, pages 5 through 8.
CAUTION
WARNING ICON
G
001
If you install the heater in a home garage
• heater pilot and burner must be at least 18 inches above floor
• locate heater where moving vehicle will not hit it
Continued
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For convenience and efficiency, install heater
• where there is easy access for operation, inspection, and service
• in coldest part of room
INSTALLING
TO WALL
Continued
CEILING
36"
Minimum
6"
Minimum
From
Sides Of
Heater
Right
Side
Left
Side
3"
Minimum To Top Surface
Of Carpeting, Tile Or Other
Combustible Material
FLOOR
Figure 4 - Mounting Clearances As Viewed From Front of Heater
INSTALLING HEATER TO WALL
Marking Screw Locations
1. Determine where you will locate heater.
WARNING
WARNING ICON
G
001
Maintain minimum clearances shown in Figure 5. If you can,
provide greater clearances from floor and joining wall.
2. Mark two mounting screw locations on wall (see Figure 5).
8 7/8"
7 3/4"
Minimum To
Maintain 6"
Clearance
From Wall
Mounting
Screw
Locations
20 1/4"
Minimum To
Maintain 3"
Clearance
From Floor
FLOOR
Figure 5 - Mounting Screw Locations
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Installing Two Mounting Screws
Note: Wall anchors and mounting screws are in hardware package. The hardware
package is provided with heater.
INSTALLING
TO WALL
Continued
Attaching to wall stud method
For attaching mounting screw to wall stud
1. Drill hole at marked location using 9/64" drill bit.
2. Insert mounting screw into wall stud.
3. Tighten screw until 1/16" space (thickness of penny) is between screwhead and
wall.
Attaching to wall anchor method
Follow instructions below to attach mounting screws to hollow walls (wall areas
between studs) or solid walls (concrete or masonry).
1. Drill holes at marked locations using 5/16" drill bit. For solid walls (concrete or
masonry), drill at least 1 1/4" deep.
2. Fold wall anchor (see Figure 6).
Figure 6 - Folding Anchor
3. Insert wall anchor (wings first) into hole. Tap anchor flush to wall.
4. For thin walls (1/2" or less), insert red key into wall anchor. Push red key to
“pop” open anchor wings (see Figure 7). IMPORTANT: Do not hammer key!
For thick walls (over 1/2" thick) or solid walls, do not pop open wings.
Thin Walls
(1/4" to 1/2" thick)
Figure 7 - Popping Open Anchor Wings For Thin Walls
5. Tighten two screws until 1/16" space (thickness of penny) is between
screwheads and wall (see Figure 8).
Thin or Thick Wall
(thick wall shown)
1/16" Space
Solid Wall
ANCHOR
Figure 8 - Tightening Anchors
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Placing Heater On Mounting Screws
INSTALLING
1. Locate two keyhole slots on back panel of heater (see Figure 9).
2. Place large openings of slots over screwheads. Slide heater down until screws
are in small portion of slots.
TO WALL
Continued
Keyhole Slots
Figure 9 - Location Of Keyhole Slots On Back Panel Of Heater
Removing Front Panel Of Heater
1. Remove two screws near bottom corners of front panel.
2. Lift straight up on grill guard until it stops. Grill guard will slide up about 1/4".
3. Pull bottom of front panel forward, then down.
Figure 10 - Removing Front Panel Of Heater
Installing Bottom Mounting Screw
1. Locate bottom mounting hole. This hole is near bottom on back panel of heater
(see Figure 11).
2. Mark screw location on wall.
3. Remove heater from wall.
4. If installing bottom mounting screw into hollow or solid wall, install wall anchor.
Follow steps 1 through 5 under Attaching To Wall Anchor Method, page 11.
If installing bottom mounting screw into wall stud, drill hole at marked location
using 9/64" drill bit.
5. Replace heater on wall.
6. Insert bottom anchor screw through back panel into bottom anchor or drilled
hole (see Figure 11).
7. Tighten screw until heater is firmly secured to wall. Do not over tighten.
Note: Do not replace front panel at this time. Replace front panel after making
gas connections and checking for leaks (see pages 13-15).
Figure 11 - Installing Bottom Mounting Screw
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CONNECTING
TO GAS
NOTICE
A qualified service person must connect heater to gas supply.
Follow all local codes.
SUPPLY
CAUTION
WARNING ICON
G
001
Never connect heater directly to the propane supply. This heater
requires an external regulator (not supplied). Install the external
regulator between the heater and propane supply.
The installer must supply an external regulator. The external regulator will reduce
incoming gas pressure. You must reduce incoming gas pressure between 11 and 14
inches of water. If you do not reduce incoming gas pressure, heater regulator
damage could occur. Install external regulator with the vent pointing down as
shown in Figure 12. Pointing the vent down protects it from freezing rain or sleet.
Propane
Supply Tank
External
Regulator
Vent Pointing
Down
Figure 12 - External Regulator With Vent Pointing Down
CAUTION
WARNING ICON
G
001
Use only new, black iron or steel pipe. Internally-tinned copper
tubing may be used in certain areas. Check your local codes. Use
pipe 3/8" diameter or greater to allow proper gas volume to heater.
If pipe is too small, undue loss of pressure will occur.
Installation must include a manual shutoff valve, ground joint union, and plugged
1/8" NPT tap. Locate NPT tap within reach for test gauge hook up. NPT tap must
be upstream from heater (see Figure 13, page 14).
Apply pipe joint sealant lightly to male threads. This will prevent excess sealant
from going into pipe. Excess sealant in pipe could result in clogged heater valves.
CAUTION
WARNING ICON
G
001
Use pipe joint sealant that is resistant to liquid petroleum (LP) gas.
Install sediment trap in supply line as shown in Figure 13, page 14. Locate sediment
trap where it is within reach for cleaning. Locate sediment trap where trapped
matter is not likely to freeze. A sediment trap traps moisture and contaminants. This
keeps them from going into heater controls. If sediment trap is not installed or is
installed wrong, heater may not run properly.
Continued
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IMPORTANT: Hold pressure regulator with wrench when connecting it to gas piping
and/or fittings.
CONNECTING
TO GAS
SUPPLY
Continued
Pressure
Regulator
3/8" NPT
Pipe Nipple
Heater
Cabinet
Ground Joint Union
Tee Joint
Manual
Shutoff
Valve *
Reducer
Bushing to
1/8" NPT
Test
Gauge
Connection *
From
External
Regulator
(11" W.C. to
1/8" NPT
Plug Tap
14" W.C. Pressure)
Tee
Joint
3" Minimum
Sediment Trap
Pipe
Nipple
Cap
Figure 13 - Gas Connection
* An A.G.A. design certified manual shutoff valve with 1/8" NPT tap is an acceptable
alternative to test gauge connection. Purchase the optional A.G.A. design certified
manual shutoff valve from your dealer. See Accessory, page 25.
CHECKING
GAS
CONNECTIONS
WARNING
WARNING ICON
G
001
Test all gas piping and connections for leaks after installation or
servicing. Correct all leaks at once.
WARNING
WARNING ICON
G
001
Never use an open flame to check for a leak. Apply a mixture of
liquid soap and water to all joints. Bubbles forming show a leak.
Correct all leaks at once.
CAUTION
WARNING ICON
G
001
Make sure external regulator has been installed between propane
supply and heater. See guidelines under Connecting to Gas Sup-
ply, page 13.
PRESSURE TESTING GAS SUPPLY PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG
1. Disconnect heater and its individual manual shutoff valve from gas supply
piping system. Pressures in excess of 1/2 psig will damage heater regulator.
2. Cap off open end of gas pipe where manual shutoff valve was connected.
Continued
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3. Pressurize supply piping system by either using compressed air or
opening propane supply tank valve.
4. Check all joints of gas supply piping system. Apply mixture of liquid soap and
water to gas joints. Bubbles forming show a leak.
5. Correct all leaks at once.
CHECKING
GAS
CONNECTIONS
Continued
Test Pressures Equal To or Less Than 1/2 PSIG
1. Close manual shutoff valve (see Figure 14).
2. Pressurize supply piping system by either using compressed air or opening
propane supply tank valve.
3. Check all joints from propane supply tank to manual shutoff valve (see Figure
15). Apply mixture of liquid soap and water to gas joints. Bubbles forming
show a leak.
4. Correct all leaks at once.
PRESSURE TESTING HEATER GAS CONNECTIONS
1. Open manual shutoff valve (see Figure 14).
2. Open propane supply tank valve.
3. Make sure control knob of heater is in the OFF position.
4. Check all joints from manual shutoff valve to control valve (see Figure 15).
Apply mixture of liquid soap and water to gas joints. Bubbles forming show a
leak.
5. Correct all leaks at once.
6. Light heater (see Operating Heater, pages 16 through 18). Check all other
internal joints for leaks.
7. Turn off heater (see To Turn Off Gas To Appliance, page 18).
8. Replace front panel.
Open
P
Manual
Shutoff
Valve
Closed
Figure 14 - Manual Shutoff Valve
Control
Valve Location
Propane
Supply Tank
Manual
Shutoff
Valve
Figure 15 - Checking Gas Joints
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OPERATING
HEATER
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING ICON
G
001
WARNING
If you do not follow these instructions exactly, a fire or
explosion may result causing property damage, personal
injury or loss of life.
A. This appliance has a pilot which must be lighted by hand. When lighting
the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure
to smell next to the floor because some gas is heavier than air and will
settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow
the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn the gas control knob. Never use
tools. If the knob will not push in or turn by hand, don’t try to repair it,
call a qualified service technician or gas supplier. Force or attempted
repair may result in a fire or explosion.
D. Do not use this appliance if any part has been under water. Immediately
call a qualified service technician to inspect the appliance and to replace
any part of the control system and any gas control which has been under
water.
LIGHTING INSTRUCTIONS
1. STOP! Read the safety information above.
2. Make sure manual shutoff valve is fully open.
3. Turn control knob clockwise
to the OFF position.
Clockwise
Control Knob
Ignitor Button
OFF
PILOT
HIGH
IGNITOR
LOW
Figure 16 - Control Knob In The OFF Position
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4. Wait five (5) minutes to clear out any gas. Then smell for gas, including
near the floor. If you smell gas, STOP! Follow “B” in the safety information
at the top of page 16. If you don’t smell gas, go to the next step.
OPERATING
HEATER
Continued
C-clockwise
5. Press in control knob and turn counterclockwise
to the PILOT
position. Keep control knob pressed in for five (5) seconds (see Figure 16,
page 16).
Note: You may be running this heater for the first time after hooking up
to gas supply. If so, the control knob may need to be pressed in for 30
seconds. This will allow air to bleed from the gas system.
• If control knob does not pop up when released, contact a qualified
service person or gas supplier for repairs.
6. With control knob pressed in, push down and release ignitor button. This
will light pilot. The pilot is attached to the front of burner. The pilot can be
seen through the glass panel. If needed, keep pressing ignitor button until
pilot lights.
Note: If pilot does not stay lit, refer to Troubleshooting, pages 20 through
23. Also contact a qualified service person or gas supplier for repairs.
Until repairs are made, light pilot with match. To light pilot with match,
see Manual Lighting Procedure, page 18.
Ignitor Electrode
Thermocouple
Pilot Burner
Figure 17 - Pilot
7. Keep control knob pressed in for 30 seconds after lighting pilot. After 30
seconds, release control knob.
Note: If pilot goes out, repeat steps 3 through 7.
C-clockwise
8. Turn control knob counterclockwise
to the HIGH position. The
main burner should light. Set control knob to any heat level between HIGH
and LOW. To turn control knob from HIGH to a lower setting, press in the
control knob and turn counterclockwise
.
C-clockwise
Note: Both HIGH and LOW are locked positions. You must press in control
knob before turning it from these positions.
CAUTION
WARNING ICON
G
001
Do not try to adjust heating levels by using the manual shutoff valve.
Continued
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OPERATING
HEATER
Continued
TO TURN OFF GAS TO APPLIANCE
Shutting Off Heater
1. Turn control knob clockwise
Clockwise
to the PILOT position.
2. Press in control knob and turn clockwise
to the OFF position.
Clockwise
Shutting Off Burner Only (pilot stays lit)
1. Turn control knob clockwise
to the PILOT position.
Clockwise
MANUAL LIGHTING PROCEDURE
1. Remove front panel (see Figure 10, page 12).
2. Follow steps 1 through 5 under Lighting Instructions, pages 16 and 17.
3. With control knob pressed in, strike match. Hold match to pilot until pilot
lights.
4. Keep control knob pressed in for 30 seconds after pilot is lit. After 30
seconds, release control knob.
5. Replace front panel.
Check pilot flame pattern and burner flame pattern often.
INSPECTING
BURNER
PILOT FLAME PATTERN
Figure 18 shows a correct pilot flame pattern. Figure 19 shows an incorrect pilot
flame pattern. The incorrect pilot flame is not touching the thermocouple. This will
cause the thermocouple to cool. When the thermocouple cools, the heater will shut
down.
Pilot Burner
Thermocouple
GOOD PILOT/LP
GRH/OV 007
Figure 18 - Correct Pilot Flame Pattern
Pilot Burner
Thermocouple
BAD PILOT/LP
GRH/OV 008
Figure 19 - Incorrect Pilot Flame Pattern
If pilot flame pattern is incorrect, as shown in Figure 19
• turn heater off (see To Turn Off Gas to Appliance, above)
• see Troubleshooting, pages 20 through 23
Continued
18
099403
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BURNER FLAME PATTERN
INSPECTING
BURNER
Continued
Figure 20 shows a correct burner flame pattern. Figure 21 shows an incorrect
burner flame pattern. The incorrect burner flame pattern shows yellow tipping of
the flame. It also shows the flame higher than 1/2 the glass panel height.
WARNING
WARNING ICON
G
001
If yellow tipping occurs, your heater could produce increased
levels of carbon monoxide. If burner flame pattern shows yellow
tipping, follow instructions at bottom of this page.
NOTICE
Do not mistake orange flames with yellow tipping. Dust or other
fine particles enter the heater and burn causing brief patches of
orange flame.
1/2 GLASS HEIGHT
CORRECT FLAME PATTERN
AT HIGH POSITION
Figure 20 - Correct Burner Flame Pattern
Yellow
Tipping
1/2 GLASS HEIGHT
INCORRECT FLAME PATTERN
AT HIGH POSITION
Figure 21 - Incorrect Burner Flame Pattern
If burner flame pattern is incorrect, as shown in Figure 21
• turn heater off (see To Turn Off Gas to Appliance, page 18)
• see Troubleshooting, pages 20 through 23
19
099403
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CLEANING
AND
WARNING
WARNING ICON
G
001
Turn off heater and let cool before cleaning.
MAINTENANCE
CAUTION
WARNING ICON
G
001
You must keep control areas, burner, and circulating air
passageways of heater clean. Inspect these areas of heater before
each use. Have heater inspected yearly by a qualified service
person. Heater may need more frequent cleaning due to excessive
lint from carpeting, bedding material, etc.
ODS/PILOT AND BURNER ORIFICE
• Use a vacuum cleaner, pressurized air, or small, soft bristled brush to clean.
CABINET
Air Passageways
• Use a vacuum cleaner or pressurized air to clean.
Exterior
• Use a soft cloth dampened with a mild soap and water mixture. Wipe the
cabinet to remove dust.
TROUBLE-
SHOOTING
WARNING
WARNING ICON
G
001
Turn off heater and let cool before servicing. Only a qualified
service person should service and repair heater.
Note: All troubleshooting
items are listed in order of
operation.
CAUTION
WARNING ICON
G
001
Never use a wire, needle, or similar object to clean ODS/pilot. This
can damage ODS/pilot unit.
POSSIBLE
CAUSE
OBSERVED
PROBLEM
REMEDY
When ignitor button
is pressed, there is no
spark at ODS/pilot
1. Ignitor electrode posi- 1. Replace ignitor
tioned wrong
2. Ignitor electrode broken
2. Replace ignitor
3. Ignitor electrode not con- 3. Reconnect ignitor cable
nected to ignitor cable
4. Ignitor cable pinched or 4. Free ignitor cable if
wet
pinched by any metal or
tubing.Keepignitorcable
dry
5. Piezo ignitor nut is loose 5. Tighten nut holding piezo
ignitor to heater cabinet.
Nut is located inside
heater cabinet at top
6. Broken ignitor cable
7. Bad piezo ignitor
6. Replace ignitor cable
7. Replace piezo ignitor
20
099403
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OBSERVED
PROBLEM
POSSIBLE
CAUSE
TROUBLE-
REMEDY
SHOOTING
Whenignitorbuttonis
pressed, there is spark
at ODS/pilot but no
ignition
1. Gas supply turned off
or manual shutoff
valve closed
2. Control knob not in
PILOT position
1. Turn on gas supply or
open manual shutoff
valve
2. Turn control knob to
PILOT position
Continued
3. Control knob not
pressed in while in
PILOT position
3. Press in control knob
while in PILOT
position
4. Air in gas lines when
installed
4. Continue holding down
control knob. Repeat
igniting operation until
air is removed
5. Depleted gas supply
6. ODS/pilot is clogged
5. Contact local propane
gas company
6. Clean ODS/pilot (see
Cleaning and Mainte-
nance, page 20) or
replace ODS/pilot
assembly
7. Gas regulator setting is
not correct
7. Replace gas regulator
ODS/pilot lights but
flame goes out when
control knob is re-
leased
1. Control knob not fully
pressed in
2. Control knob not
pressed in long enough
1. Press in control knob
fully
2. After ODS/pilot lights,
keep control knob
pressed in 30 seconds
3. Fully open manual
shut-off valve
3. Manual shutoff valve
not fully open
4. Thermocouple connec-
tion loose at control
valve
4. Hand tighten until
snug, then tighten 1/4
turn more
5. Pilot flame not touch-
ing thermocouple,
which allows thermo-
couple to cool, causing
pilot flame to go out.
This problem could be
caused by one or both
of the following:
5. A) Contact local
propane gas company
B) Clean ODS/pilot
(see Cleaning and
Maintenance, page 20)
or replace ODS/pilot
assembly
A) Low gas pressure
B) Dirty or partially
clogged ODS/pilot
6. Thermocouple dam-
aged
6. Replace thermocouple
7. Replace control valve
7. Control valve damaged
Continued
21
099403
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OBSERVED
PROBLEM
POSSIBLE
CAUSE
TROUBLE-
REMEDY
SHOOTING
Burner does not light 1. Burner orifice is
after ODS/pilot is lit clogged
1. Clean burner orifice (see
Cleaning and Mainte-
nance, page 20) or replace
burner orifice
Continued
2. Burner orifice diameter 2. Replace burner orifice
is too small
3. Inlet gas pressure is
too low
3. Contactlocalpropanegas
company
1. Contactlocalpropanegas
company
Delayed ignition of 1. Manifold pressure is
burner
too low
2. Clean burner orifice (see
Cleaning and Mainte-
nance,page20)orreplace
burner orifice
2. Burner orifice is
clogged
1. Clean burner orifice (see
Cleaning and Mainte-
nance,page20)orreplace
burner orifice
Burnerbackfiringdur- 1. Burner orifice is
ing combustion
clogged or damaged
2. Burner damaged
2. Replace burner
3. Gas regulator defective
3. Replace gas regulator
1. Not enough air
Yellow flame during
burner combustion
1. Check burner for dirt and
debris. If found, clean
burner (see Cleaning and
Maintenance, page 20)
2. Gas regulator defective
2. Replace gas regulator
1. Residues from manu-
facturing processes
Slight smoke or odor
during initial opera-
tion
1. Problem will stop after a
few hours of operation
1. Turning control knob
to HIGH position
when burner is cold
2. Air in gas line
Heater produces a
whistling noise when
burner is lit
1. Turn control knob to
LOW position and let
warm up for a minute
2. Operate burner until air is
removed from line. Have
gas checked by local pro-
pane gas company
3. Air passageways on
heater blocked
3. Observe minimum instal-
lation clearances (see
Figure 4, page 10)
4. Dirty or partially
4. Clean burner (see Clean-
ing and Maintenance,
page 20) or replace
burner orifice
clogged burner orifice
22
099403
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TROUBLE-
WARNING
WARNING ICON
G
001
If you smell gas
SHOOTING
• Shut off gas supply.
Continued
• Do not try to light any appliance.
• Donottouchanyelectricalswitch;donotuse
any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• Ifyoucannotreachyourgassupplier,callthe
fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors.
Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new
carpet or textiles, etc., create fumes. These fumes may mix with combustion air and
create odors.
POSSIBLE
CAUSE
OBSERVED
PROBLEM
REMEDY
Heater produces a
clicking/ticking noise
justafterburnerislitor
shut off
1. This is common with
most heaters. If noise is
excessive, contact quali-
fied service person
1. Metal expanding while
heating or contracting
while cooling
Heater produces un-
wanted odors
1. Ventilate room. Stop us-
ing odor-causing prod-
ucts while heater is run-
ning
2. Refill supply tank
3. Locate and correct all
leaks (see Checking Gas
Connections, page 14)
1. Heater burning vapors
from paint, hair spray,
glues, etc. (SeeIMPOR-
TANT statement above)
2. Low fuel supply
3. Gas leak. See Warn-
ing statement at
top of page
Heater shuts off in use
(ODS operates)
1. Open window and/or
door for ventilation
1. Not enough fresh air is
available
2. Contact local propane
gas company
2. Low line pressure
3. Clean ODS/pilot (see
Cleaning and Mainte-
nance, page 20)
3. ODS/pilot is partially
clogged
Gas odor even when
control knob is in OFF
position
1. Gas leak. See Warn-
ing statement at
top of page
1. Locate and correct all
leaks (see Checking Gas
Connections, page 14)
2. Replace control valve
2. Control valve defective
Gas odor during com-
bustion
1. Foreign matter between
control valve and
burner
2. Gas leak. See Warn-
ing statement at
top of page
1. Take apart gas tubing
and remove foreign mat-
ter
2. Locate and correct all
leaks (see Checking Gas
Connections, page 14)
23
099403
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You may have further questions about installation, operation, or troubleshooting.
If so, contact DESA International’s Technical Service Department at 1-800-323-
5190.
TECHNICAL
SERVICE
BTU (Variable)
Type Gas
Ignition
5,000/10,000
Propane Only
Piezo
SPECIFICATIONS
Pressure Regulator Setting
8" W.C.
Inlet Gas Pressure (inches of water)
Maximum
Minimum
14"
11"
Dimensions, Inches (H x W x D)
Heater
20 1/2 x 13 1/2 x 5
Carton
25 x 16 11/16 x 7 1/2
Weight (pounds)
Heater
13.5
16.5
Shipping
When gas pressure is too low
• pilot will not stay lit
• burner will have delayed ignition
• heater will not produce specified heat
• propane gas supply may be low
When gas quality is bad
SERVICE
HINTS
• pilot will not stay lit
• burner will produce flames and soot
• heater will backfire when lit
You may feel your gas pressure is too low or gas quality is bad. If so, contact your
local propane gas supplier.
Note: Use only original replacement parts. This will protect your warranty coverage
for parts replaced under warranty.
REPLACEMENT
PARTS
Parts Under Warranty
Contact authorized dealer from whom you purchased this product. If they cannot
supply original replacement part(s), call DESA International’s Technical Service
Department at 1-800-323-5190 for referral information.
When contacting your dealer or DESA International, have ready:
• your name
• your address
• model number of your heater
• how heater was malfunctioning
• type of gas used (propane or natural gas)
• purchase date
Usually, we will ask you to return the defective part to the factory.
Parts Not Under Warranty
Contact authorized dealers of this product. If they cannot supply original replace-
ment part(s), either contact your nearest Parts Central (see page 25) or call DESA
International’s Parts Department at 1-800-972-7879 for information.
When calling DESA International, have ready:
• model number of your heater
• the replacement part number
24
099403
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These Parts Centrals are privately owned businesses. They have agreed to support
our customer’s needs by providing original replacement parts and accessories.
PARTS
CENTRALS
Portable Heater Parts
342 N. County Rd. 400 East
Valparaiso, IN 46383
All States
LaPortes Parts & Service
2444 N 5th Street
Hartsville, SC 29550
803-332-0191
East Coast Energy
Products
707 Broadway
W. Long Branch, NJ
07764
219-462-7441
1-800-362-6951
Cans Unlimited, Inc.
P.O. Box 645
908-870-8809
1-800-755-8809
FBD
Taylor, SC 29687
All States
803-879-3009
1-800-845-5301
601 Hope Street
Bowling Green, KY 42101
502-796-8406
1-800-654-8534
Tarantin Tank Co.
P.O. Box 6129
Freehold, NJ 07728
908-780-9340
Dealers LP
1-800-922-0724
Master Service Center
1184 Wilson NW
Walker, MI 49504
616-791-4760
P.O. Box 341145
Bartlett, TN 38184
AL, TN
901-386-8780
1-800-428-8902
Dayton Hardware
P.O. Box 275
North Dayton Station
Dayton, OH 45404
All States
1-800-446-1446
Washer Equipment Co.
1715 Main Street
Kansas City, MO 64108
KS, MO, AR
513-258-3721
OH 1-800-762-3426
Halco Enterprises
208 Carter Drive, Unit 21
West Chester, PA 19382
215-696-2670
816-842-3911
1-800-368-0803
You can purchase a service manual from the address listed on the back page of this
manual. Send a check for $5.00 payable to DESA International.
SERVICE
PUBLICATIONS
Purchase this heater accessory from your local dealer. If they cannot supply this
accessory, either contact your nearest Parts Central (see above) or call DESA
International’s Parts Department at 1-800-972-7879 for information. You can also
write to the address listed on the back page of this manual.
ACCESSORY
MANUAL SHUTOFF
VALVE - GA5010
Manual shutoff valve with 1/8"
NPT tap.
25
099403
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24
25
23
26
29
22
10
21
20
27
13
14
12
15
10
16
4
28
11
18
7
9
19
6
3
17
5
8
2
GRHpv014C
HEATER EXPLODED VIEW
CGP10
1
09943
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This list contains replaceable parts used in your heater. When ordering parts, follow
the instructions listed under Replacement Parts on page 24 of this manual.
PARTS LIST
CGP10
KEY PART
NO.
NUMBER
DESCRIPTION
QTY.
1
2
3
4
5
6
7
8
098304-01
099467-02
099318-04
098342-01
098533-03AA Bottom Glass Retainer
098260-03 Glass Panel
098532-03AA Top Glass Retainer
M11084-38 Screw, #8 x 3/8"
098352-03BR Deflector Unit
Screw, #10 x 3/8"
Front Panel Assembly
Grill Guard
2
1
1
2
1
1
1
8
1
1
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
1
1
Grill Guard Clip
9
10
11
12
098271-03
098249-01
099440-04
Ignitor Cable
Nut, M5
ODS/Pilot Assembly
Thermocouple
Ignitor Electrode
Burner
12-1 098514-01
12-2 098594-01
13
099386-02
099387-05
098251-07
099463-01
099415-02
099462-01
099391-02
098276-01
099057-01
099413-02
099468-01
097159-02
099393-01
098508-01
098303-02
099553-01
099818-01
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
Pilot Tubing
Injector
Injector Holder
Pressure Regulator
Burner Tubing
Regulator Tubing
1/8" NPT Plug
Pressure Tap Fitting
Control Valve
Cabinet
Piezo Ignitor
Control Knob
Valve Retainer Nut
Screw, #6 x 5/16"
Pilot Shield
Internal Tooth Washer
PARTS AVAILABLE - NOT SHOWN
099395-03
Control Position Label
1
12-1
12-2
ODS/PILOT
27
099403
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WARRANTY INFORMATION
KEEP THIS WARRANTY
Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard
written warranty. We make no other warranty, expressed or implied.
LIMITED WARRANTY
COMFORT GLOW VENT-FREE RESIDENTIAL GAS HEATERS
DESA International warrants this product to be free from defects in materials and components for one (1) year from the date
of first purchase, provided that the product has been properly installed, operated and maintained in accordance with all
applicable instructions. To make a claim under this warranty the Bill of Sale or cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers only the cost of part(s) required to restore
this heater to proper operating condition. Warranty part(s) MUST be obtained through authorized dealers of this product and/
or DESA International who will provide original factory replacement parts. Failure to use original factory replacement parts
voids this warranty. The heater MUST be installed by a qualified installer in accordance with all local codes and instructions
furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or
become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by improper installation.
Travel, diagnostic cost, labor, transportation and any and all such other costs related to repairing a defective heater will be
the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE
PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND
LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MER-
CHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO ONE (1) YEAR FROM THE DATE OF FIRST
PURCHASE; AND DESA INTERNATIONAL’S LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF
THE PRODUCT AND DESA INTERNATIONAL SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSO-
EVER INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or
consequential damages, so the above limitation on implied warranties, or exclusion or limitation on damages may not apply
to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
For information about this warranty write:
INTERNATIONAL
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
099403-01
REV. G
5/94
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