Desa Tech Gas Heater CBN20 User Manual

UNVENTED (VENT-FREE)  
BLUE FLAME GAS HEATER  
SAFETY INFORMATION AND  
INSTALLATION MANUAL  
CBN20, CBP20  
CBN20T, CBP20T  
CBN30T, CBP30T  
WARNING: Improper installation,  
adjustment, alteration, service, or  
maintenance can cause injury or  
property damage. Refer to this  
manualforcorrectinstallationand  
operational procedures. For as-  
sistanceoradditionalinformation  
consult a qualified installer, ser-  
vice agency, or the gas supplier.  
WARNING: If the information in this manual is not  
followed exactly, a fire or explosion may result caus-  
ing property damage, personal injury, or loss of life.  
— Do not store or use gasoline or other flammable  
vapors and liquids in the vicinity of this or any  
other appliance.  
— WHAT TO DO IF YOU SMELL GAS  
• Do not try to light any appliance.  
• Donottouchanyelectricalswitch;donotuseany  
phone in your building.  
• Immediately call your gas supplier from a  
neighbor’s phone. Follow the gas supplier’s in-  
structions.  
WARNING: This is an unvented  
gas-fired heater. It uses air (oxy-  
gen) from the room in which it is  
installed. Provisions for ad-  
equate combustion and ventila-  
tion air must be provided. Refer  
to Air for Combustion and Venti-  
lation section on page 4 of this  
manual.  
• If you cannot reach your gas supplier, call the fire  
department.  
— Installation and service must be performed by a  
qualified installer, service agency, or the gas  
supplier.  
This appliance may be installed in an aftermarket*, permanently located, manufactured  
(mobile) home, where not prohibited by local codes.  
This appliance is only for use with the type of gas indicated on the rating plate. This  
appliance is not convertible for use with other gases.  
*Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer  
Save this manual for future reference.  
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SAFETY INFORMATION  
LOCAL CODES  
3
PRODUCT IDENTIFICATION  
UNPACKING  
PRODUCT FEATURES  
SAFETY INFORMATION  
PRODUCT IDENTIFICATION  
3. If you smell gas  
Control Knob & Ignitor Button  
(not seen from this view)  
• shut off gas supply  
• do not try to light any appliance  
• do not touch any electrical switch; do not use any phone in  
your building  
• immediately call your gas supplier from a neighbor’s phone.  
Follow the gas supplier’s instructions  
• if you cannot reach your gas supplier, call the fire department  
4. This heater shall not be installed in a bedroom or bathroom.  
5. This heater needs fresh, outside air ventilation to run properly.  
This heater has an Oxygen Depletion Sensing (ODS) safety  
shutoff system. The ODS shuts down the heater if not enough  
fresh air is available. See Air for Combustion and Ventilation,  
pages 4 through 6.  
Grill  
Guard  
6. Keep all air openings in front and bottom of heater clear and free  
of debris. This will insure enough air for proper combustion.  
Glass  
Panel  
7. If heater shuts off, do not relight until you provide fresh, out-  
side air. If heater keeps shutting off, have it serviced.  
8. Do not run heater  
• where flammable liquids or vapors are used or stored  
• under dusty conditions  
Heater  
Cabinet  
Front  
Panel  
9. Do not use heater if any part has been under water. Immedi-  
ately call a qualified service technician to inspect the room  
heater and to replace any part of the control system and any  
gas control which has been under water.  
Figure 1 - Vent-Free Gas Heater  
UNPACKING  
10. Turn off and let cool before servicing. Only a qualified service  
person should service and repair heater.  
1. Remove heater from carton.  
2. Remove all protective packaging applied to heater for shipment.  
11. Operating heater above elevations of 4,500 feet could cause  
pilot outage.  
3. Check heater for any shipping damage. If heater is damaged,  
promptly return to dealer where you bought heater.  
12. To prevent performance problems, do not use propane/LP fuel  
tank of less than 100 lbs. capacity.  
PRODUCT FEATURES  
13. Provide adequate clearances around air openings.  
SAFETY DEVICE  
LOCAL CODES  
This heater has a pilot with an Oxygen Depletion Sensing (ODS)  
safety shutoff system. The ODS/pilot is a required feature for vent-  
free room heaters. The ODS/pilot shuts off the heater if there is not  
enough fresh air.  
Install and use heater with care. Follow all local codes. In the absence  
of local codes, use the latest edition of National Fuel Gas Code, ANSI  
Z223.1/NFPA 54*.  
*Available from:  
PIEZO IGNITION SYSTEM  
American National Standards Institute, Inc.  
1430 Broadway  
This heater has a piezo ignitor. This system requires no matches,  
batteries, or other sources to light heater.  
New York, NY 10018  
THERMOSTATIC HEAT CONTROL  
National Fire Protection Association, Inc.  
Batterymarch Park  
Thermostat models have a thermostat sensing bulb and a control  
valve.Thisresultsinthegreatestheatercomfort.Thiscanalsoresult  
in lower gas bills.  
Quincy, MA 02269  
107882-01E  
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AIR FOR COMBUSTION AND VENTILATION  
Providing Adequate Ventilation  
4
AIR FOR COMBUSTION AND  
VENTILATION  
Unusually tight construction is defined as construction  
where:  
WARNING: This heater shall not be installed in a  
confined space or unusually tight construction un-  
lessprovisionsareprovidedforadequatecombustion  
and ventilation air. Read the following instructions to  
insure proper fresh air for this and other fuel-burning  
appliances in your home.  
a. walls and ceilings exposed to the outside atmosphere  
have a continuous water vapor retarder with a rating  
of one perm (6x10-11 kg per pa-sec-m2) or less with  
openings gasketed or sealed and  
b. weather stripping has been added on openable win-  
dows and doors and  
Today’s homes are built more energy efficient than ever. New  
materials, increased insulation, and new construction methods help  
reduce heat loss in homes. Home owners weather strip and caulk  
around windows and doors to keep the cold air out and the warm air  
in. During heating months, home owners want their homes as  
airtight as possible.  
c. caulking or sealants are applied to areas such as  
joints around window and door frames, between sole  
plates and floors,between wall-ceiling joints, between  
wall panels, at penetrations for plumbing, electrical,  
and gas lines, and at other openings.  
If your home meets all of the three criteria above, you  
must provide additional fresh air. See Ventilation Air  
From Outdoors, page 6.  
While it is good to make your home energy efficient, your home  
needs to breathe. Fresh air must enter your home. All fuel-burning  
appliances need fresh air for proper combustion and ventilation.  
If your home does not meet all of the three criteria above,  
proceed to Determining Fresh-Air Flow For Heater Loca-  
tion, page 5.  
Exhaustfans,fireplaces,clothesdryers,andfuelburningappliances  
drawairfromthehousetooperate.Youmustprovideadequatefresh  
air for these appliances. This will insure proper venting of vented  
fuel-burning appliances.  
Confined and Unconfined Space  
PROVIDING ADEQUATE VENTILATION  
The National Fuel Gas Code, ANSI Z223.1/NFPA 54 defines a  
confined space as a space whose volume is less than 50 cubic feet  
per 1,000 Btu per hour (4.8 m3 per kw) of the aggregate input rating  
of all appliances installed in that space and an unconfined space as  
aspacewhosevolumeisnotlessthan50cubicfeetper1,000Btuper  
hour (4.8 m3 per kw) of the aggregate input rating of all appliances  
installed in that space. Rooms communicating directly with the  
space in which the appliances are installed*, through openings not  
furnished with doors, are considered a part of the unconfined space.  
The following are excerpts from National Fuel Gas Code, ANSI  
Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation.  
All spaces in homes fall into one of the three following ventilation  
classifications:  
1. Unusually Tight Construction  
2. Unconfined Space  
3. Confined Space  
* Adjoining rooms are communicating only if there are doorless  
passageways or ventilation grills between them.  
The information on pages 4 through 6 will help you classify your  
space and provide adequate ventilation.  
Unusually Tight Construction  
The air that leaks around doors and windows may provide enough  
fresh air for combustion and ventilation. However, in buildings of  
unusually tight construction, you must provide additional fresh air.  
107882-01E  
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AIR FOR COMBUSTION AND VENTILATION  
Determining Fresh-Air Flow For Heater Location  
5
AIR FOR COMBUSTION AND  
VENTILATION  
Continued  
4. Compare the maximum Btu/Hr the space can support with the actual  
amount of Btu/Hr used.  
DETERMINING FRESH-AIR FLOW FOR  
HEATER LOCATION  
__________________ Btu/Hr (maximum the space can support)  
__________________ Btu/Hr (actual amount of Btu/Hr used)  
Example: 51,200 Btu/Hr (maximum the space can support)  
60,000 Btu/Hr (actual amount of Btu/Hr used)  
Determining if You Have a Confined or  
Unconfined Space  
Use this work sheet to determine if you have a confined or unconfined space.  
Space:Includestheroominwhichyouwillinstallheaterplusanyadjoining  
rooms with doorless passageways or ventilation grills between the rooms.  
The space in the above example is a confined space because the actual Btu/Hr  
used is more than the maximum Btu/Hr the space can support. You must  
provide additional fresh air. Your options are as follows:  
1. Determine the volume of the space (length x width x height).  
Length x Width x Height = ___________ cu. ft. (volume of space)  
A. Rework worksheet, adding the space of an adjoining room. If the  
extra space provides an unconfined space, remove door to adjoining  
room or add ventilation grills between rooms. See Ventilation Air From  
Inside Building, page 6.  
Example: Space size 20 ft. (length) x 16 ft. (width) x 8 ft. (ceiling  
height) = 2560 cu. ft. (volume of space)  
If additional ventilation to adjoining room is supplied with grills or open-  
ings, add the volume of these rooms to the total volume of the space.  
B. Vent room directly to the outdoors. See Ventilation Air From Out-  
doors, page 6.  
2. Multiply the space volume by 20 to determine the maximum Btu/Hr  
the space can support.  
C. Install a lower Btu/Hr heater, if lower Btu/Hr size makes room unconfined.  
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can  
support, the space is an unconfined space. You will need no additional fresh  
air ventilation.  
__________ (volume of space) x 20 = (Maximum Btu/Hr the space  
can support)  
Example: 2560 cu. ft. (volume of space) x 20 = 51,200 (maximum  
Btu/Hr the space can support)  
WARNING: If the area in which the heater may be  
operated is smaller than that defined as an uncon-  
fined space or if the building is of unusually tight  
construction,provideadequatecombustionandven-  
tilation air by one of the methods described in the  
National Fuel Gas Code, ANSI Z223.1/NFPA 54 Sec-  
tion 5.3 or applicable local codes.  
3. Add the Btu/Hr of all fuel burning appliances in the space.  
Vent-free heater  
Gas water heater*  
Gas furnace  
_____________ Btu/Hr  
_____________ Btu/Hr  
_____________ Btu/Hr  
_____________ Btu/Hr  
_____________ Btu/Hr  
Vented gas heater  
Gas fireplace logs  
Other gas appliances* + _____________ Btu/Hr  
Total = _____________ Btu/Hr  
* Do not include direct-vent gas appliances. Direct-vent draws com-  
bustion air from the outdoors and vents to the outdoors.  
Example:  
40,000  
Gas water heater  
Vent-free heater  
Total  
_____________ Btu/Hr  
20,000  
+ _____________ Btu/Hr  
60,000  
= _____________ Btu/Hr  
107882-01E  
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AIR FOR COMBUSTION AND VENTILATION  
Ventilation Air  
6
AIR FOR COMBUSTION AND  
VENTILATION  
12"  
Continued  
VENTILATION AIR  
Ventilation Grills  
Into Adjoining Room,  
Option 2  
Ventilation Air From Inside Building  
Ventilation  
Grills  
into Adjoining  
Room,  
This fresh air would come from an adjoining unconfined space.  
When ventilating to an adjoining unconfined space, you must  
provide two permanent openings: one within 12" of the ceiling and  
one within 12" of the floor on the wall connecting the two spaces  
(see options 1 and 2, Figure 2). You can also remove door into  
adjoining room (see option 3, Figure 2). Follow the National Fuel  
Gas Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for Combustion  
and Ventilation for required size of ventilation grills or ducts.  
Or  
Remove  
Door into  
Adjoining  
Room,  
Option 1  
Option 3  
Ventilation Air From Outdoors  
12"  
Provide extra fresh air by using ventilation grills or ducts. You must  
provide two permanent openings: one within 12" of the ceiling and  
one within 12" of the floor. Connect these items directly to the  
outdoors or spaces open to the outdoors. These spaces include attics  
and crawl spaces. Follow the National Fuel Gas Code, ANSI  
Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation  
for required size of ventilation grills or ducts.  
Figure 2 - Ventilation Air from Inside Building  
IMPORTANT: Do not provide openings for inlet or outlet air into  
attic if attic has a thermostat-controlled power vent. Heated air  
entering the attic will activate the power vent.  
Ventilated  
Outlet  
Attic  
Air  
Outlet  
Air  
To Attic  
To  
Crawl  
Space  
Inlet  
Air  
Ventilated  
Inlet Air  
Crawl Space  
Figure 3 - Ventilation Air from Outdoors  
107882-01E  
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INSTALLATION  
Check Gas Type  
Installation Items  
Locating Heater  
7
INSTALLATION  
NOTICE: This heater is intended for use as supple-  
mental heat. Use this heater along with your primary  
heating system. Do not install this heater as your  
primary heat source. If you have a central heating  
system, you may run systems circulating blower  
while using heater. This will help circulate the heat  
throughoutthehouse. Intheeventofapoweroutage,  
you can use this heater as your primary heat source.  
WARNING: Never install the heater  
in a bedroom or bathroom  
in a recreational vehicle  
where curtains, furniture, clothing, or other flam-  
mable objects are less than 36 inches from the  
front, top, or sides of the heater  
as a fireplace insert  
in high traffic areas  
in windy or drafty areas  
WARNING: A qualified service person must in-  
stall heater. Follow all local codes.  
CAUTION: This heater creates warm air currents.  
These currents move heat to wall surfaces next to  
heater. Installing heater next to vinyl or cloth wall  
coveringsoroperatingheaterwhereimpurities(such  
as, but not limited to, tobacco smoke, aromatic  
candles, cleaning fluids, oil or kerosene lamps, etc.)  
in the air exist, may discolor walls or cause odors.  
CHECK GAS TYPE  
Use only the correct type of gas (natural or propane/LP). If your gas  
supply is not the correct gas type, do not install heater. Call dealer  
where you bought heater for proper type heater.  
INSTALLATION ITEMS  
CEILING  
Before installing heater, make sure you have the items listed below.  
• for propane/LP gas, external regulator (supplied by installer)  
• piping (check local codes)  
36"  
Minimum  
6"  
Minimum  
From  
Sides Of  
Heater  
• sealant (resistant to propane/LP gas)  
• equipment shutoff valve *  
• ground joint union  
• sediment trap  
Left  
Side  
Right  
Side  
• tee joint  
• pipe wrench  
2" Minimum To  
Top Surface  
Of Carpeting,  
Tile Or Other  
Combustible  
Material  
• for natural gas, test gauge connection*  
FLOOR  
* A CSA design-certified equipment shutoff valve with 1/8" NPT  
tap is an acceptable alternative to test gauge connection. The  
optional CSA design-certified equipment shutoff valve can be  
purchased from your dealer. See Accessories, page 24.  
Figure4-MountingClearancesAsViewedFromFrontofHeater  
IMPORTANT: Vent-free heaters add moisture to the air. Although  
this is beneficial, installing heater in rooms without enough venti-  
lation air may cause mildew to form from too much moisture. See  
Air for Combustion and Ventilation, pages 4 through 6. If high  
humidity is experienced, a dehumidifier may be used to help lower  
the water vapor content in the air.  
LOCATING HEATER  
WARNING: Maintain the minimum clearances  
shown in Figure 4. If you can, provide greater clear-  
ances from floor, ceiling, and joining wall.  
CAUTION:Ifyouinstalltheheaterinahomegarage  
heater pilot and burner must be at least 18 inches  
above floor  
You can locate heater on the floor, away from a wall. A wall  
mounting bracket and floor base stand are included with this heater.  
Determine which method is best for your application.  
locate heater where moving vehicle will not hit it  
For convenience and efficiency, install heater  
• where there is easy access for operation, inspection, and service  
• in coldest part of room  
An optional fan kit is available from your dealer. See Accessories,  
page24. Ifplanningtousefan, locateheaternearanelectricaloutlet.  
107882-01E  
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INSTALLATION  
Thermostat Sensing Bulb  
Installing Heater To Wall  
8
INSTALLATION  
Continued  
Removing Front Panel Of Heater  
THERMOSTAT SENSING BULB  
1. Remove the four painted screws, two on each side of front panel.  
2. Pull bottom of front panel forward, then out.  
3. Remove any remaining packaging materials.  
The thermostat sensing bulb has been placed inside the heater for  
protection during shipping.  
Locating Thermostat Sensing Bulb (for thermostat  
applications)  
1. Remove front panel of heater (see Figure 7).  
2. Locate thermostat sensing bulb just under burner assembly.  
IMPORTANT:Attachthermostatsensingbulbtobackofheaterfor  
proper operation.  
Attaching Thermostat Sensing Bulb  
1. Remove thermostat sensing bulb from holders inside heater.  
Route through slot opening in bottom of heater.  
2. Place clamp on thermostat sensing bulb as shown in Figure 5.  
Clamp is provided in hardware package.  
3. Snap clamp into upper mounting hole as shown in Figure 5.  
Mounting hole is located on lower left edge on back of heater.  
Make sure the thermostat sensing bulb is pointing up.  
Figure 7 - Removing Front Panel Of Heater  
Thermostat Sensing Bulb  
Methods For Attaching Mounting Bracket To Wall  
Only use last hole on each end of mounting bracket to attach bracket  
to wall. These two holes are 14 inches apart from their centers.  
Attach mounting bracket to wall in one of two ways:  
Clamp  
1. Attaching to wall stud  
2. Attaching to wall anchor  
Attaching to Wall Stud: This method provides the strongest hold.  
Insertmountingscrewsthroughmountingbracketandintowallstuds.  
Figure 5 - Attaching Thermostat Sensing Bulb  
Attaching to Wall Anchor: This method allows you to attach  
mounting bracket to hollow walls (wall areas between studs) or to  
solid walls (concrete or masonry).  
INSTALLING HEATER TO WALL  
Mounting Bracket  
Decide which method better suits your needs. Either method will  
provide a secure hold for the mounting bracket.  
Locate mounting bracket in heater carton. Remove mounting bracket  
from heater carton.  
Marking Screw Locations  
1. Tape mounting bracket to wall where heater will be located.  
Make sure mounting bracket is level.  
WARNING: Maintain minimum clearances shown  
in Figure 8, page 9. If you can, provide greater clear-  
ances from floor and joining wall.  
Figure 6 - Mounting Bracket  
107882-01E  
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INSTALLATION  
Installing Heater To Wall (Cont.)  
9
INSTALLATION  
Continued  
2. Mark screw locations on wall (see Figure 8).  
Attaching To Wall Anchor Method  
Note: Only mark last hole on each end of mounting bracket.  
Insert mounting screws through these holes only.  
Forattachingmountingbrackettohollowwalls(wallareasbetween  
studs) or solid walls (concrete or masonry)  
3. Remove tape and mounting bracket from wall.  
1. Drill holes at marked locations using 5/16" drill bit. For solid  
walls (concrete or masonry), drill at least 1" deep.  
12"  
Min.  
14"  
2. Fold wall anchor as shown in Figure 9.  
3. Insert wall anchor (wings first) into hole. Tap anchor flush to  
wall.  
Only Insert Mounting  
Screws Through Last  
Hole On Each End  
18 3/4  
Min.  
"
4. For thin walls (1/2" or less), insert red key into wall anchor.  
Push red key to “pop” open anchor wings. IMPORTANT: Do  
not hammer key! For thick walls (over 1/2" thick) or solid  
walls, do not pop open wings.  
AdjoingWal  
Floor  
5. Place mounting bracket onto wall. Line up last hole on each  
end of bracket with wall anchors.  
30,000 Btu/hr Models  
6. Insert mounting screws through bracket and into wall anchors.  
7. Tighten screws until mounting bracket is firmly fastened to wall.  
8"  
Min.  
14"  
Placing Heater On Mounting Bracket  
1. Locate two horizontal slots on back panel of heater.  
Only Insert Mounting  
Screws Through Last  
Hole On Each End  
18 3/4  
Min.  
"
2. Place heater onto mounting bracket. Slide horizontal slots onto  
stand-out tabs on mounting bracket.  
AdjoingWal  
Floor  
20,000 Btu/hr Models  
Figure 10 - Popping Open  
Anchor Wings For Thin Walls  
Figure 9 - Folding Anchor  
Figure 8 - Mounting Bracket Clearances  
Attaching Mounting Bracket To Wall  
Horizontal Slots  
Note:Wall anchors, mounting screws, and spacers are in hardware  
package. The hardware package is provided with heater.  
Attaching To Wall Stud Method  
Mounting Bracket  
(attached to wall)  
Stand-Out Tab  
For attaching mounting bracket to wall studs  
1. Drill holes at marked locations using 9/64" drill bit.  
2. Place mounting bracket onto wall. Line up last hole on each  
end of bracket with holes drilled in wall.  
Figure 11 - Mounting Heater Onto Mounting Bracket  
3. Insert mounting screws through bracket and into wall studs.  
4. Tighten screws until mounting bracket is firmly fastened to  
wall studs.  
107882-01E  
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INSTALLATION  
Installing Heater To Wall (Cont.)  
Mounting Heater To Floor  
10  
INSTALLATION  
Continued  
Installing Bottom Mounting Screws  
1. Locate two bottom mounting holes. These holes are near bot-  
tom on back panel of heater (see Figure 12).  
MOUNTING HEATER TO FLOOR  
Mounting Base Feet to Heater  
1. Lay heater cabinet on its back on a table with the heater bot-  
tom overhanging the table edge.  
2. Mark screw locations on wall.  
3. Remove heater from mounting bracket.  
2. Align holes in base foot with mounting holes on bottom of  
cabinet (see Figure 13).  
4. If installing bottom mounting screws into hollow or solid wall,  
install wall anchors. Follow steps 1 through 4 under Attaching To  
Wall Anchor Method, page 9.  
3. Secure base foot to heater using sheet metal screws.  
4. Repeat for other side.  
If installing bottom mounting screw into wall stud, drill holes  
at marked locations using 9/64" drill bit.  
Mounting Base Feet to Floor (Where required by  
local code)  
5. Replace heater onto mounting bracket.  
6. Place spacers between bottom mounting holes and wall anchor  
or drilled hole.  
1. Remove front cover (see Removing Front Panel of Heater, page 8).  
2. Position heater with base feet in desired location. Mark holes  
for drilling. Remove heater with base.  
7. Hold spacer in place with one hand. With other hand, insert  
mounting screw through bottom mounting hole and spacer.  
Place tip of screw in opening of wall anchor or drilled hole.  
3. For carpeted floors, make a small cut with a sharp knife at  
marked locations prior to drilling. If mounting base to a wood  
floor, drill 1/8 inch diameter hole, 3/4 inch deep. (Do not use  
anchors in wood floors).  
8. Tighten both screws until heater is firmly secured to wall. Do  
not over tighten.  
Note: Do not replace front panel at this time. Replace front  
panel after making gas connections and checking for leaks (see  
pages 11 and 12).  
If mounting base to a concrete floor, drill with 1/4 inch diam-  
eter concrete drill bit, 13/8 inches into floor. Insert anchors com-  
pletely into holes.  
4. Reposition heater with base feet over holes. Secure base to floor  
with wood screws. See Figure 13.  
Wood  
Screw  
Front View  
Heater  
Wall  
Spacer  
Base Foot  
Side View  
Sheet Metal Screw  
Figure 13 - Installing Base Feet  
Figure 12 - Installing Bottom Mounting Screws  
107882-01E  
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INSTALLATION  
11  
Connecting To Gas Supply  
INSTALLATION  
Continued  
Typical Inlet Pipe Diameters  
20,000 Btu/Hr Models - 3/8" or greater  
30,000 Btu/Hr Models - 1/2" or greater  
CONNECTING TO GAS SUPPLY  
WARNING: This appliance requires a 3/8" NPT  
(National Pipe Thread) inlet connection to the pres-  
sure regulator.  
Installation must include equipment shutoff valve, union, and  
plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge  
hook up. NPT tap must be upstream from heater (see Figure 15).  
WARNING: A qualified service person must con-  
nect heater to gas supply. Follow all local codes.  
IMPORTANT: Install an equipment shutoff valve in an accessible  
location. The equipment shutoff valve is for turning on or shutting  
off the gas to the appliance.  
WARNING: For natural gas, never connect heater  
to private (non-utility) gas wells. This gas is com-  
monly known as wellhead gas.  
Apply pipe joint sealant lightly to male NPT threads. This will  
prevent excess sealant from going into pipe. Excess sealant in pipe  
could result in clogged heater valves.  
IMPORTANT: For natural gas, check gas line pressure before  
connectingheatertogasline.Gaslinepressuremustbenogreaterthan  
14 inches of water. If gas line pressure is higher, heater regulator  
damage could occur.  
WARNING: Use pipe joint sealant that is resistant  
to liquid petroleum (LP) gas.  
Install sediment trap in supply line as shown in Figure 15. Locate  
sediment trap where it is within reach for cleaning. Locate sediment  
trap where trapped matter is not likely to freeze. A sediment trap  
traps moisture and contaminants. This keeps them from going into  
heatercontrols.Ifsedimenttrapisnotinstalledorisinstalledwrong,  
heater may not run properly.  
CAUTION: For propane/LP gas, never connect  
heater directly to the propane/LP supply. This heater  
requires an external regulator (not supplied). Install  
the external regulator between the heater and pro-  
pane/LP supply.  
IMPORTANT: Hold the pressure regulator with wrench when  
connecting it to gas piping and/or fittings. Do not over tighten pipe  
connection to regulator. The regulator body could be damaged.  
For propane/LP gas, the installer must supply an external regulator.  
Theexternalregulatorwillreduceincominggaspressure. Youmust  
reduce incoming gas pressure to between 11 and 14 inches of water.  
Ifyoudonotreduceincominggaspressure,heaterregulatordamage  
could occur. Install the external regulator with the vent pointing  
downasshowninFigure14. Pointingtheventdownprotectsitfrom  
freezing rain or sleet.  
Note: Burner  
Pressure  
Regulator  
bracket not  
shown for  
clarity  
3/8" NPT  
Pipe Nipple  
External  
Heater  
Cabinet  
Propane/LP  
Regulator  
Supply  
Tank  
Tee Joint  
Ground Joint Union  
Reducer  
Bushing to  
1/8" NPT  
Test  
Gauge  
Connection*  
Equipment  
Shutoff Valve *  
Vent  
Pointing  
Down  
1/8" NPT  
Plug Tap  
Natural Gas  
From Gas Meter  
(5" W.C. to 10.5"  
W.C. Pressure)  
Tee  
Joint  
Figure 14 - External Regulator With Vent Pointing Down  
3"  
Sediment  
Pipe  
Propane/LP  
From External  
Regulator  
(11" W.C. to 14"  
W.C. Pressure)  
Minimum  
Trap  
Nipple  
CAUTION: Use only new, black iron or steel pipe.  
Internally-tinnedcoppertubingmaybeusedincertain  
areas. Check your local codes. Use pipe of large  
enoughdiametertoallowpropergasvolumetoheater.  
If pipe is too small, undue loss of volume will occur.  
Cap  
Figure 15 - Gas Connection  
* A CSA design-certified equipment shutoff valve with 1/8" NPT  
tap is an acceptable alternative to test gauge connection. Purchase  
the optional CSA design-certified equipment shutoff valve from  
your dealer. See Accessories, page 24.  
107882-01E  
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INSTALLATION  
Checking Gas Connections  
12  
INSTALLATION  
Continued  
Pressure Testing Heater Gas Connections  
CHECKING GAS CONNECTIONS  
1. Open equipment shutoff valve (see Figure 16).  
WARNING: Test all gas piping and connections  
forleaksafterinstallingorservicing. Correctallleaks  
at once.  
2. For natural gas open main gas valve located on or near gas  
meter. For propane/LPgas open propane/LP supply tank valve.  
3. Make sure control knob of heater is in the OFF position.  
4. Check all joints from equipment shutoff valve to thermostat  
gas valve (see Figure 17 or 18). Apply a noncorrosive leak  
detection fluid to all joints. Bubbles forming show a leak.  
WARNING: Never use an open flame to check for  
a leak. Apply a noncorrosive leak detection fluid to  
all joints. Bubbles forming show a leak. Correct all  
leaks at once.  
5. Correct all leaks at once.  
6. Light heater (see Operating Heater, page 13). Check all other  
internal joints for leaks.  
7. Turn off heater (see To Turn Off Gas to Appliance, page 14).  
CAUTION: For propane/LP gas, make sure exter-  
nal regulator has been installed between propane/LP  
supply and heater. See guidelines under Connecting  
to Gas Supply, page 11.  
8. Replace front panel.  
Open  
Equipment  
Shutoff  
Valve  
Pressure Testing Gas Supply Piping System  
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)  
O
Closed  
1. Disconnect appliance with its appliance main gas valve (con-  
trol valve) and equipment shutoff valve from gas supply pip-  
ing system. Pressures in excess of 1/2 psig will damage heater  
regulator.  
Figure 16 - Equipment Shutoff Valve  
Thermostat  
Gas Valve  
2. Cap off open end of gas pipe where equipment shutoff valve  
was connected.  
3. Pressurize supply piping system by either opening propane/LP  
supply tank valve for propane/LP gas or opening main gas valve  
located on or near gas meter for natural gas, or using com-  
pressed air.  
Gas  
Meter  
Equipment  
Shutoff  
Valve  
4. Check all joints of gas supply piping system.Apply a noncorrosive  
leak detection fluid to all joints. Bubbles forming show a leak.  
5. Correct all leaks at once.  
6. Reconnect heater and equipment shutoff valve to gas supply.  
Check reconnected fittings for leaks.  
Figure 17 - Checking Gas Joints for Natural Gas  
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)  
Thermostat  
Propane/LP  
Gas Valve  
1. Close equipment shutoff valve (see Figure 16).  
Supply  
Tank  
2. Pressurize supply piping system by either opening propane/LP  
supply tank valve for propane/LP gas or opening main gas valve  
located on or near gas meter for natural gas, or using com-  
pressed air.  
Equipment  
Shutoff  
Valve  
3. Check all joints from gas meter for natural gas (see Figure 17)  
or propane/LP supply tank for propane/LP gas, to equipment  
shutoff valve (see Figure 18). Apply a noncorrosive leak de-  
tection fluid to all joints. Bubbles forming show a leak.  
4. Correct all leaks at once.  
Figure 18 - Checking Gas Joints for Propane/LP Gas  
107882-01E  
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OPERATING HEATER  
For Your Safety Read Before Lighting  
Lighting Instructions  
13  
OPERATING HEATER  
Note: You may be running this heater for the first time  
after hooking up to gas supply. If so, the control knob may  
need to be pressed in for 30 seconds or more. This will al-  
low air to bleed from the gas system.  
FOR YOUR SAFETY READ  
BEFORE LIGHTING  
• If control knob does not pop up when released, contact a  
qualified service person or gas supplier for repairs.  
WARNING: If you do not follow these instructions  
exactly, a fire or explosion may result causing prop-  
erty damage, personal injury or loss of life.  
6. With control knob pressed in, push down and release igni-  
tor button. This will light pilot. The pilot is attached to the  
front of burner. The pilot can be seen through the glass panel.  
If needed, keep pressing ignitor button until pilot lights.  
A. This appliance has a pilot which must be lighted by hand.  
When lighting the pilot, follow these instructions exactly.  
B. BEFORE LIGHTING smell all around the appliance area  
for gas. Be sure to smell next to the floor because some gas  
is heavier than air and will settle on the floor.  
Note: If pilot does not stay lit, refer to Troubleshooting,  
pages 17 through 19. Also contact a qualified service per-  
son or gas supplier for repairs. Until repairs are made, light  
pilot with match. To light pilot with match, see Manual  
Lighting Procedure, page 14.  
WHAT TO DO IF YOU SMELL GAS  
• Do not try to light any appliance.  
• Do not touch any electric switch; do not use any phone  
in your building.  
• Immediately call your gas supplier from a neighbor’s  
phone. Follow the gas supplier’s instructions.  
• If you cannot reach your gas supplier, call the fire de-  
partment.  
7. Keep control knob pressed in for 30 seconds after lighting  
pilot. After 30 seconds, release control knob.  
• If control knob does not pop up when released, contact a  
qualified service person or gas supplier for repairs.  
Note: If pilot goes out, repeat steps 3 through 7. This  
heater has a safety interlock system. Wait one (1) minute  
before lighting pilot again.  
C. Use only your hand to push in or turn the gas control knob.  
Never use tools. If the knob will not push in or turn by  
hand, don’t try to repair it, call a qualified service techni-  
cian or gas supplier. Force or attempted repair may result  
in a fire or explosion.  
8. Turn control knob counterclockwise  
to desired  
heating level. The main burner should light. Set control  
knob to any heat level between HI and LO.  
D. Do not use this appliance if any part has been under water.  
Immediately call a qualified service technician to inspect  
the appliance and to replace any part of the control system  
and any gas control which has been under water.  
CAUTION: Do not try to adjust heating levels by  
using the equipment shutoff valve.  
Ignitor Button  
Control Knob  
T
O
O F F  
LO  
I L  
P
LIGHTING  
H I  
INSTRUCTIONS  
IGNITOR  
1. STOP! Read the safety information above.  
Figure 19 - Control Knob In The OFF Position  
2. Make sure equipment shutoff valve is fully open.  
Thermocouple  
Ignitor Electrode  
Pilot Burner  
3. Turn control knob clockwise  
to the OFF position.  
4. Wait five (5) minutes to clear out any gas. Then smell for  
gas, including near the floor. If you smell gas, STOP! Fol-  
low “B” in the safety information above. If you don’t smell  
gas, go to the next step.  
5. Turn control knob counterclockwise  
to the PILOT  
position. Press in control knob for five (5) seconds (see Fig-  
ure 19).  
Figure 20 - Pilot (actual pilot may vary)  
107882-01E  
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OPERATING HEATER  
To Turn Off Gas To Appliance  
Thermostat Control  
Manual Lighting Procedure  
INSPECTING HEATER  
Pilot Flame Pattern  
14  
OPERATING HEATER  
INSPECTING HEATER  
Continued  
Check pilot flame pattern and burner flame pattern often.  
PILOT FLAME PATTERN  
TO TURN OFF GAS  
TO APPLIANCE  
Figure 21 shows a correct pilot flame pattern. Figure 22 shows an  
incorrect pilot flame pattern. The incorrect pilot flame is not  
touching the thermocouple. This will cause the thermocouple to  
cool. When the thermocouple cools, the heater will shut down.  
Shutting Off Heater  
1. Turn control knob clockwise  
to the OFF position.  
2. Turn off all electric power to the appliance if service is to  
be performed.  
If pilot flame pattern is incorrect, as shown in Figure 22  
• turn heater off (see To Turn Off Gas to Appliance)  
• see Troubleshooting, pages 17 through 19  
Shutting Off Burner Only (pilot stays lit)  
Note: The pilot flame on natural gas units will have a slight curve,  
but flame should be blue and have no yellow or orange color.  
Turn control knob clockwise  
to the PILOT position.  
THERMOSTAT CONTROL  
Thermocouple  
Blue Flame  
OPERATION  
Pilot Burner  
The thermostatic control used on these models differs from  
standard thermostats. Standard thermostats simply turn on  
and off the burner. The thermostat used on this heater senses  
the room temperature. The thermostat adjusts the amount of  
gas flow to the burner. This increases or decreases the burner  
flameheight.Attimestheroommayexceedthesettemperature.  
If so, the burner will shut off. The burner will cycle back on  
when room temperature drops below the set temperature. The  
control knob can be set to any heat level between HI and LO.  
Selecting the HI setting will cause the burner to remain fully on  
without modulating down in most cases.  
Figure 21 - Correct Pilot Flame Pattern  
Yellow Flame  
Pilot Burner  
Thermocouple  
Note: The thermostat sensing bulb measures the temperature  
of air near the heater cabinet. This may not always agree with  
room temperature (depending on housing construction, instal-  
lation location, room size, open air temperatures, etc.). Fre-  
quent use of your heater will let you determine your own  
comfort levels.  
Figure 22 - Incorrect Pilot Flame Pattern  
MANUAL LIGHTING  
PROCEDURE  
1. Remove front panel (see Figure 7, page 8).  
2. Follow steps 1 through 5 under Lighting Instructions, page 13.  
3. With control knob pressed in, strike match. Hold match to  
pilot until pilot lights.  
4. Keep control knob pressed in for 30 seconds after lighting  
pilot. After 30 seconds, release control knob. Now follow  
step 8, under Lighting Instructions, page 13.  
5. Replace front panel.  
107882-01E  
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INSPECTING HEATER  
Burner Flame Heater  
15  
CLEANING AND MAINTENANCE  
ODS/Pilot and Burner  
Cleaning Burner Pilot Air Inlet  
Cabinet  
ODS/PILOT AND BURNER  
• Use a vacuum cleaner, pressurized air, or small, soft bristled  
brush to clean.  
INSPECTING HEATER  
Continued  
BURNER FLAME PATTERN  
CLEANING BURNER PILOT AIR INLET  
The primary air inlet holes allow the proper amount of air to mix with  
the gas. This provides a clean burning flame. Keep these holes clear  
of dust, dirt, and lint. Clean these air inlet holes prior to each heating  
season. Blocked air holes will create soot. We recommend that you  
clean the unit every three months during operation and have heater  
inspected yearly by a qualified service person.  
WARNING: If yellow tipping occurs, your heater  
could produce increased levels of carbon monoxide.  
NOTICE: Do not mistake orange flames with yellow  
tipping. Dirt or other fine particles enter the heater  
and burn causing brief patches of orange flame.  
We also recommend that you keep the burner tube and pilot  
assembly clean and free of dust and dirt. To clean these parts we  
recommendusingcompressedairnogreaterthan30PSI. Yourlocal  
computer store, hardware store, or home center may carry com-  
pressed air in a can. You can use a vacuum cleaner in the blow  
position. If using compressed air in a can, please follow the direc-  
tions on the can. If you don't follow directions on the can, you could  
damage the pilot assembly.  
Figure 23 shows a correct burner flame pattern. Figure 24 shows an  
incorrect burner flame pattern. The incorrect burner flame pattern  
shows yellow tipping of the flame. It also shows the flame higher  
than 1/2 the glass panel height.  
If burner flame pattern is incorrect, as shown in Figure 24  
• turn heater off (see To Turn Off Gas To Appliance, page 14)  
• see Troubleshooting, pages 17 through 19  
1. Shut off the unit, including the pilot. Allow the unit to cool for  
at least thirty minutes.  
Blue  
Flame  
2. Inspect burner, pilot for dust and dirt.  
3. Blow air through the ports/slots and holes in the burner.  
4. Never insert objects into the pilot tube.  
1/2 Glass  
Height  
Clean the pilot assembly also. A yellow tip on the pilot flame  
indicates dust and dirt in the pilot assembly. There is a small pilot  
air inlet about two inches from where the pilot flame comes out of  
the pilot assembly (see Figure 25). With the unit off, lightly blow air  
through the air inlet. You may blow through a drinking straw if  
compressed air is not available.  
Figure 23 - Correct Burner Flame Pattern  
Yellow Tipping  
1/2 Glass  
Height  
Pilot Assembly  
Figure 24 - Incorrect Burner Flame Pattern  
CLEANING AND  
MAINTENANCE  
Pilot Air Inlet  
WARNING: Turn off heater and let cool before  
cleaning.  
Figure 25 - Pilot Inlet Air (Propane/LP Pilot Shown)  
CABINET  
CAUTION: You must keep control areas, burner,  
and circulating air passageways of heater clean.  
Inspect these areas of heater before each use. Have  
heaterinspectedyearlybyaqualifiedserviceperson.  
Heater may need more frequent cleaning due to  
excessive lint from carpeting, bedding material, pet  
hair, etc.  
Air Passageways  
• Use a vacuum cleaner or pressurized air to clean.  
Exterior  
• Use a soft cloth dampened with a mild soap and water mixture.  
Wipe the cabinet to remove dust.  
107882-01E  
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SPECIFICATIONS  
SERVICE HINTS  
16  
TECHNICAL SERVICE  
SERVICE PUBLICATIONS  
SPECIFICATIONS  
CBN20/CBN20T  
CBN30T  
Btu (Variable)  
Type Gas  
Ignition  
10,000/20,000  
Natural Only  
Piezo  
15,000/30,000  
Natural Only  
Piezo  
Pressure Regulator Setting  
Inlet Gas Pressure (in. of water)  
Maximum  
3" W.C.  
3" W.C.  
10.5"  
4"  
10.5"  
4"  
Minimum  
Dimensions, Inches (H x W x D)  
Heater (Includes knobs & grill)  
Carton  
26.25 x 18.25 x 7  
28.25 x 21.25 x 9  
26.25 x 25.75 x 7  
28.25 x 29 x 9  
Weight (pounds)  
Heater  
20  
25  
28  
33  
Shipping  
CBP20/CBP20T  
CBP30T  
Btu (Variable)  
Type Gas  
Ignition  
10,000/20,000  
Propane/LP Only  
Piezo  
15,000/30,000  
Propane/LP Only  
Piezo  
Pressure Regulator Setting  
Inlet Gas Pressure (in. of water)  
Maximum  
8" W.C.  
8" W.C.  
14"  
11"  
14"  
11"  
Minimum  
Dimensions, Inches (H x W x D)  
Heater (Includes knobs & grill)  
Carton  
26.25 x 18.25 x 7  
28.25 x 21.25 x 9  
26.25 x 25.75 x 7  
28.25 x 29 x 9  
Weight (pounds)  
Heater  
20  
25  
28  
33  
Shipping  
SERVICE HINTS  
TECHNICAL SERVICE  
You may have further questions about installation, operation, or  
troubleshooting. If so, contact DESA International’s Technical  
Service Department at 1-866-672-6040. When calling please have  
your model and serial numbers of your heater ready.  
When Gas Pressure Is Too Low  
• pilot will not stay lit  
• burner will have delayed ignition  
• heater will not produce specified heat  
• propane/LP gas supply may be low  
You can also visit DESA International’s technical service web site  
You may feel your gas pressure is too low. If so, contact your local  
natural or propane/LP gas supplier.  
SERVICE PUBLICATIONS  
You can purchase a service manual from the address listed on the  
back page of this manual. Send a check for $5.00 payable to DESA  
International.  
107882-01E  
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TROUBLESHOOTING  
17  
TROUBLESHOOTING  
Note: For additional help, visit DESA  
International’stechnicalservicewebsite  
WARNING: Turn off and un-  
plug heater and let cool before  
servicing. Only a qualified ser-  
vice person should service and  
repair heater.  
CAUTION: Never use a wire,  
needle, or similar object to clean  
ODS/pilot.ThiscandamageODS/  
pilot unit.  
Note:Alltroubleshootingitemsarelistedin  
order of operation.  
OBSERVED PROBLEM  
POSSIBLE CAUSE  
REMEDY  
When ignitor button is pressed, there is no  
spark at ODS/pilot  
1. Ignitor electrode positioned wrong  
2. Ignitor electrode broken  
1. Replace pilot assembly  
2. Replace pilot assembly  
3. Ignitor electrode not connected to igni- 3. Reconnect ignitor cable  
tor cable  
4. Ignitor cable pinched or wet  
4. Free ignitor cable if pinched by any  
metal or tubing. Keep ignitor cable dry  
5. Broken ignitor cable  
6. Bad piezo ignitor  
5. Replace ignitor cable  
6. Replace piezo ignitor  
When ignitor button is pressed, there is  
spark at ODS/pilot but no ignition  
1. Gas supply turned off or equipment 1. Turn on gas supply or open equipment  
shutoff valve closed  
shutoff valve  
2. Control knob not in PILOT position  
2. Turn control knob to PILOT position  
3. Control knob not pressed in while in 3. Press in control knob while in PILOT  
PILOT position  
position  
4. Air in gas lines when installed  
4. Continue holding down control knob. Re-  
peat igniting operation until air is removed  
5. Depleted gas supply (propane/LP gas only) 5. Contact local propane/LP gas company  
6. ODS/pilot is clogged  
6. Clean ODS/pilot (see Cleaning and  
Maintenance, page 15) or replace ODS/  
pilot assembly  
7. Gas regulator setting is not correct  
1. Control knob not fully pressed in  
7. Replace gas regulator  
ODS/pilot lights but flame goes out when  
control knob is released  
1. Press in control knob fully  
2. Control knob not pressed in long enough 2. After ODS/pilot lights, keep control  
knob pressed in 30 seconds  
3. Safety interlock system has been triggered 3. Wait one minute for safety interlock sys-  
tem to reset. Repeat ignition operation  
4. Equipment shutoff valve not fully open 4. Fully open equipment shutoff valve  
5. Thermocouple connection loose at con- 5. Hand tighten until snug, then tighten 1/4  
trol valve  
turn more  
6. Pilot flame not touching thermocouple, 6. A) Contact local natural or propane/LP  
which allows thermocouple to cool,  
causing pilot flame to go out. This prob-  
lem could be caused by one or both of  
the following:  
gas company  
B) Clean ODS/pilot (see Cleaning and  
Maintenance, page 15) or replace ODS/  
pilot assembly  
A) Low gas pressure  
B) Dirty or partially clogged ODS/pilot  
7. Thermocouple damaged  
8. Control valve damaged  
7. Replace pilot assembly  
8. Replace control valve  
107882-01E  
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TROUBLESHOOTING  
18  
TROUBLESHOOTING  
Continued  
OBSERVED PROBLEM  
POSSIBLE CAUSE  
REMEDY  
Burner does not light after ODS/pilot is lit  
1. Burner orifice is clogged  
1. Clean burner (see Cleaning and Mainte-  
nance, page 15) or replace burner orifice  
2. Contact local natural or propane/LP gas  
company  
2. Inlet gas pressure is too low  
Delayed ignition of burner  
1. Manifold pressure is too low  
2. Burner orifice is clogged  
1. Contact local natural or propane/LP gas  
company  
2. Clean burner (see Cleaning and Mainte-  
nance, page 15) or replace burner orifice  
Burner backfiring during combustion  
Yellow flame during burner combustion  
1. Burner orifice is clogged or damaged  
1. Clean burner (see Cleaning and Mainte-  
nance, page 15) or replace burner orifice  
2. Replace burner  
2. Burner damaged  
3. Gas regulator defective  
3. Replace gas regulator  
1. Not enough air  
1. Check burner for dirt and debris. If  
found, clean burner (see Cleaning and  
Maintenance, page 15)  
2. Gas regulator defective  
3. Clogged or dirty burner  
2. Replace gas regulator  
3. Clean burner (see Cleaning and Main-  
tenance, page 15)  
Slight smoke or odor during initial operation 1. Residues from manufacturing processes 1. Problem will stop after a few hours of  
operation  
Heater produces a whistling noise when 1. Turning control knob to HI position 1. Turn control knob to LO position and  
burner is lit  
when burner is cold  
2. Air in gas line  
let warm up for a minute  
2. Operate burner until air is removed from  
line. Have gas line checked by local  
natural or propane/LP gas company  
3. Observe minimum installation clear-  
ances (see Figure 4, page 7)  
3. Air passageways on heater blocked  
4. Dirty or partially clogged burner orifice 4. Clean burner (see Cleaning and Mainte-  
nance, page 15) or replace burner orifice  
Whitepowderresidueformingwithinburner 1. When heated, vapors from furniture pol- 1. Turn heater off when using furniture  
box or on adjacent walls or furniture  
ish, wax, carpet cleaner, etc., may turn  
into white powder residue  
polish, wax, carpet cleaners, or similar  
products  
107882-01E  
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TROUBLESHOOTING  
19  
TROUBLESHOOTING  
Continued  
WARNING: If you smell gas  
Shut off gas supply.  
Do not try to light any appliance.  
Do not touch any electrical switch; do not use any phone in your  
building.  
Immediatelycallyourgassupplierfromaneighborsphone. Followthe  
gas suppliers instructions.  
If you cannot reach your gas supplier, call the fire department.  
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning  
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,  
etc., create fumes. These fumes may mix with combustion air and create odors.  
OBSERVED PROBLEM  
POSSIBLE CAUSE  
REMEDY  
Heater produces a clicking/ticking noise 1. Metal expanding while heating or con- 1. This is common with most heaters. If  
just after burner is lit or shut off  
tracting while cooling  
noise is excessive, contact qualified ser-  
vice person  
Heater produces unwanted odors  
1. Heater burning vapors from paint, hair 1. Ventilate room. Stop using odor caus-  
spray, glues, etc. (see IMPORTANT  
ing products while heater is running  
statement above)  
2. Low fuel supply (propane/LP gas only) 2. Refill supply tank  
3. Gas leak. SeeWarning statement at 3. Locate and correct all leaks (see Check-  
top of page  
ing Gas Connections, page 12)  
Heater shuts off in use (ODS operates)  
1. Not enough fresh air is available  
2. Low line pressure  
1. Open window and/or door for ventilation  
2. Contact local natural or propane/LP gas  
company  
3. ODS/pilot is partially clogged  
3. Clean ODS/pilot (see Cleaning and  
Maintenance, page 15)  
Gas odor even when control knob is in OFF 1. Gas leak. SeeWarning statement at 1. Locate and correct all leaks (see Check-  
position  
top of page  
ing Gas Connections, page 12)  
2. Control valve defective  
2. Replace control valve  
Gas odor during combustion  
1. Foreign matter between control valve 1. Take apart gas tubing and remove for-  
and burner eign matter  
2. Gas leak. SeeWarning statement at 2. Locate and correct all leaks (see Check-  
top of page  
ing Gas Connections, page 12)  
Moisture/condensationnoticedonwindows 1. Not enough combustion/ventilation air  
1. Refer to Air for Combustion and Venti-  
lation requirements (page 4)  
107882-01E  
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ILLUSTRATED PARTS BREAKDOWN  
CBN20, CBP20  
20  
ILLUSTRATED PARTS  
BREAKDOWN  
7
15  
CBN20  
CBP20  
1
22  
21  
4
20  
9
18  
17  
12  
13  
11  
10  
9
14  
19  
8
16  
5
6
3
2
107882-01E  
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PARTS LIST  
CBN20, CBP20  
21  
PARTS LIST  
This list contains replaceable parts used in your heater. When  
ordering parts, follow the instructions listed under Replacement  
Parts on page 24 of this manual.  
KEY PART NUMBER FOR  
NO. CBN20  
CBP20  
DESCRIPTION  
QTY.  
1
2
3
4
5
6
7
8
097159-04  
097159-04  
107954-01  
107879-02  
110038-04  
107677-01  
098260-12  
**  
107894-08  
098271-09  
098249-01  
110803-02  
110186-01  
103446-01  
099387-05  
103845-05  
099066-02  
Piezo Ignitor  
Front Panel  
Grill Guard  
Control Valve  
Glass Retainer  
Glass  
1
1
1
1
2
1
1
1
1
2
1
1
1
1
1
1
1
1
1
1
1
1
1
107954-01  
107879-02  
1110038-03  
107677-01  
098260-12  
**  
107894-08  
098271-09  
098249-01  
110803-01  
110186-01  
103446-01  
099387-05  
103845-06  
099066-02  
Cabinet  
Deflector Assembly  
Ignitor Cable  
Nut, M5  
ODS/Pilot Assembly  
Thermocouple Kit  
Burner  
3/16" Pilot Tubing  
Injector  
Mounting Bracket  
Gas Regulator  
Hex Nut  
3/8" Outlet Tubing  
3/8" Inlet Tubing  
Valve Retainer Nut  
Control Knob  
Baffle  
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
099415-17  
____  
099415-18  
____  
103570-04  
103572-03  
098508-01  
098354-02  
109303-04  
103570-04  
103572-03  
098508-01  
098354-02  
109303-04  
PARTS AVAILABLE NOT SHOWN  
100642-03  
105345-01  
107888-01  
109483-01  
GA4550  
100642-03  
105345-01  
107888-01  
109483-01  
GA4550  
Hardware Assembly  
Cable Tie  
Control Position Label  
Lighting Instruction Plate  
Base Kit  
1
1
1
1
1
** Not a field replaceable part.  
107882-01E  
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ILLUSTRATED PARTS BREAKDOWN  
CBN20T, CBP20T, CBN30T, CBP30T  
22  
7
ILLUSTRATED PARTS  
BREAKDOWN  
1
20  
CBN20T, CBP20T  
CBN30T, CBP30T  
4
15  
10  
17  
12  
13  
11  
10  
18  
9
14  
19  
8
16  
5
3
6
2
107882-01E  
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PARTS LIST  
23  
CBN20T, CBP20T, CBN30T, CBP30T  
PARTS LIST  
This list contains replaceable parts used in your heater. When  
ordering parts, follow the instructions listed under Replacement  
Parts on page 24 of this manual.  
KEY  
PART NUMBER FOR  
NO. CBN20T  
CBP20T  
CBN30T  
CBP30T  
DESCRIPTION  
QTY.  
1
2
3
4
5
6
7
8
097159-04  
107954-01  
107879-02  
098522-10  
107677-01  
098260-12  
**  
107894-08  
098271-09  
098249-01  
110803-01  
110186-01  
103446-01  
099387-03  
103845-06  
099066-02  
099415-17  
NJF 8C  
097159-04  
107954-01  
107879-02  
098522-11  
107677-01  
098260-12  
**  
107894-08  
098271-09  
098249-01  
110803-02  
110186-01  
103446-01  
099387-03  
103845-05  
099066-02  
099415-18  
NJF 8C  
097159-04  
107955-01  
107879-01  
098522-12  
107677-01  
098260-13  
**  
107894-09  
098271-09  
098249-01  
110803-01  
110186-01  
103447-01  
099387-03  
103845-08  
099066-02  
099415-17  
NJF 8C  
097159-04  
107955-01  
107879-01  
098522-13  
107677-01  
098260-13  
**  
107894-09  
098271-09  
098249-01  
110803-02  
110186-01  
103447-01  
099387-03  
103845-07  
099066-02  
099415-18  
NJF 8C  
Piezo Ignitor  
Front Panel  
Grill Guard  
Thermostat Gas Valve  
Glass Retainer  
Glass  
1
1
1
1
2
1
1
1
1
2
1
1
1
1
1
1
1
1
1
1
1
Cabinet  
Deflector Assembly  
Ignitor Cable  
Nut, M5  
ODS/Pilot Assembly  
Thermocouple Kit  
Burner  
3/16" Pilot Tubing  
Injector  
Mounting Bracket  
Gas Regulator  
Hex Nut  
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
103255-02  
103256-02  
109303-04  
103255-02  
103256-02  
109303-04  
103255-02  
103256-02  
109303-03  
103255-02  
103256-02  
109303-03  
3/8" Outlet Tubing  
3/8" Inlet Tubing  
Baffle  
PARTS AVAILABLE NOT SHOWN  
100642-03  
105345-01  
107888-01  
109483-01  
GA4550  
100642-03  
105345-01  
107888-01  
109483-01  
GA4550  
100642-03  
105345-01  
107888-01  
109483-01  
GA4550  
100642-03  
105345-01  
107888-01  
109483-01  
GA4550  
Hardware Assembly  
Cable Tie  
Control Position Label  
Lighting Instruction Plate  
Base Kit  
1
1
1
1
1
** Not a field replaceable part.  
107882-01E  
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REPLACEMENT PARTS  
ACCESSORIES  
24  
REPLACEMENT PARTS  
ACCESSORIES  
Note: Use only original replacement parts. This will protect your Purchasetheseheateraccessoriesfromyourlocaldealer. Iftheycan  
warranty coverage for parts replaced under warranty.  
not supply these accessories, either contact your nearest Parts  
Central(seepage27)orcallDESAInternationalat1-866-672-6040  
for referral information. You can also write to the address listed on  
the back page of this manual.  
PARTS UNDER WARRANTY  
Contact authorized dealers of this product. If they can’t supply  
original replacement part(s), call DESA International’s Technical  
Service Department at 1-866-672-6040.  
When calling DESA International, have ready  
• your name  
• your address  
• model and serial numbers of your heater  
• how heater was malfunctioning  
• type of gas used (propane/LP or natural gas)  
• purchase date  
EQUIPMENT SHUTOFF VALVE - GA5010  
For all models. Equipment shutoff valve with 1/8" NPT tap.  
Usually, we will ask you to return the part to the factory.  
PARTS NOT UNDER WARRANTY  
Contact authorized dealers of this product. If they can’t supply  
original replacement part(s), either contact your nearest Parts Cen-  
tral (see page 27) or call DESA International at 1-866-672-6040 for  
referral information.  
When calling DESA International, have ready  
• model number of your heater  
• the replacement part number  
FAN KITS - GA3250T  
For all models. Provides better heat distribution. Makes heater more  
efficient. Complete installation and operating instructions included.  
Thermostatically-controlled, blower turns itself on and off as  
required.  
107882-01E  
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OWNER'S REGISTRATION FORM  
In order to provide better customer service for this and future purchases, we recommend that you register your product with us.  
You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owners  
Registration Form and mail to the address on the back of this owners manual. Please provide the following product information:  
Brand:  
(Comfort Glow, Vanguard, etc.)  
Model:  
(EFP33PR, VTGH33NR, etc.)  
Date Purchased:  
Serial Number:  
First Name:  
Address:  
Note: Keep receipt for warranty verification.  
7 or 9 digit number located on product or identification tag.  
Last Name:  
City:  
State:  
Zip:  
Country:  
Home Phone:  
E-Mail:  
(
)
-
Please answer the following questions to register your product with DESA International:  
1. Where will the product be used?  
Living/Family Room Office/Warehouse Utility Shed/Outbuilding Garage Bedroom Bathroom Other  
2. If you bought this product yourself, did you plan to purchase this type of product before going into the store? Yes No  
3. Who selected the product? Male Female Both  
4. What is the population of your area? Under 10,000 10,000 to 25,000 25,000 to 50,000 50,000 to 100,000  
100,000 to 250,000 Over 250,000  
5. What is your primary source of heat? Propane (LP Gas) Fuel Oil Wood Natural Gas Electric Other  
6. How was the product installed? Professional Installer Self Other  
7. Cost of product excluding sales tax? $___________________  
8. Cost to install product? $____________________  
9. Type of store where product was purchased? Hardware Propane Dealer Natural Gas/Utility Co. Home Center/Builders Supply  
Fireplace or Hearth Shop Farm Store Other  
10. What motivated you to buy this product? Sudden Cold Weather Replace Older Model D.I.Y. Home Project  
Emergency Back-Up Heat Heater was on Sale Energy Savings/High Efficiency Construction Project Other  
11. How did you learn about this product brand? Advertising Relative or Friend Store Display Other ________________________  
12. Level of Education of Purchaser: Some High School Completed High School Completed College Completed Graduate School  
13. Age of Purchaser: Under 20 20 - 29 30 - 39 40 - 49 50 - 59 60 or Over  
14. Buyers total annual household income: Under $15,000 $15,000 to $19,999 $20,000 to $34,999 $35,000 to $49,999  
$50,000 to $74,999 $75,000 to $99,999 $100,000 and Over  
15. Store where product was purchased:  
Name: ______________________________________  
City: _______________________ State: __________  
16. In choosing this product, how important were the following:  
Not Important  
Somewhat Important  
Very Important  
Availability  
Price  
Brand Name  
Overall Quality  
Heat Output  
Made in USA  
Warranty  
Local Service  
Value for Price  
Prior Brand Experience  
Controls Location  
Thermostat, Remote, or Manual Operation  
Ease of Operation  
Special Features  
Salespersons Recommendation  
Friend/Relatives Recommendation  
Portability  
Quiet Operation  
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A T P E  
Postage  
Required  
TM  
2701 Industrial Drive  
P.O. Box 90004  
Bowling Green, KY 42102-9004  
TAPE  
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PARTS CENTRAL  
27  
PARTS CENTRALS  
These Parts Centrals are privately owned businesses. They have  
agreed to support our customer’s needs by providing original  
replacement parts and accessories.  
Baltimore Electric  
5 Manila Ave  
Hamden, CT 06514-0322  
1-800-397-7553  
Master Parts Dist.  
1251 Mound Ave. NW  
Grand Rapids, MI 49504-2672  
616-791-0505  
Halco Enterprises  
208 Carter Drive, Unit 21  
West Chester, PA 19382-4500  
610-430-7717  
203-248-7553  
1-800-446-1446  
1-800-368-0803  
Portable Heater Parts  
342 N. County Rd. 400 East  
Valparaiso, IN 46383-9704  
219-462-7441  
Washer Equipment Co.  
1715 Main Street  
Kansas City, MO 64108-2195  
KS, MO, AR  
Laportes Parts & Service  
2444 N. 5th Street  
Hartsville, SC 29550-7704  
843-332-0191  
1-888-619-7060  
816-842-3911  
Parts Department  
Cans Unlimited  
P.O. Box 645  
Taylor, SC 29687-0013  
803-879-3009  
1-800-845-5301  
East Coast Energy  
707 Broadway  
W. Long Branch, NJ 07764-1542  
732-870-8809  
FBD  
1349 Adams Street  
Bowling Green, KY 42103-3414  
270-846-1199  
1-800-755-8809  
1-800-654-8534  
Fax: 1-800-846-0090  
Dayton Hardware  
P.O. Box 275  
North Dayton Station  
Dayton, OH 45404-0275  
937-258-3721  
OHIO only 1-800-762-3426  
107882-01E  
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WARRANTY INFORMATION  
KEEP THIS WARRANTY  
Model  
Serial No.  
Date Purchased  
Always specify model and serial numbers when communicating with the factory.  
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty. We make  
no other warranty, expressed or implied.  
LIMITED WARRANTY  
VENT-FREE RESIDENTIAL GAS HEATERS  
DESAInternationalwarrantsthisproducttobefreefromdefectsinmaterialsandcomponentsfortwo(2)yearsfromthedateoffirstpurchase, provided  
that the product has been properly installed, operated and maintained in accordance with all applicable instructions. To make a claim under this  
warranty the Bill of Sale or cancelled check must be presented.  
Thiswarrantyisextendedonlytotheoriginalretailpurchaser. Thiswarrantycoversthecostofpart(s)requiredtorestorethisheatertoproperoperating  
condition and an allowance for labor when provided by a DESA Authorized Service Center. Warranty part(s) MUST be obtained through authorized  
dealersofthisproductand/orDESAInternationalwhowillprovideoriginalfactoryreplacementparts. Failuretouseoriginalfactoryreplacementparts  
voids this warranty. The heater MUST be installed by a qualified installer in accordance with all local codes and instructions furnished with the unit.  
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or become damaged as a result  
of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic cost, labor, transportation and any and  
all such other costs related to repairing a defective heater will be the responsibility of the owner.  
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT; THIS  
EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND  
ALLIMPLIEDWARRANTIES,INCLUDINGWARRANTIESOFMERCHANTABILITYANDFITNESSFORAPARTICULARPURPOSETO  
TWO (2) YEARS ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE; AND DESA INTERNATIONAL’S LIABILITY IS  
HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA INTERNATIONAL SHALL NOT BE LIABLE FOR ANY  
OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.  
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages, so  
the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.  
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.  
For information about this warranty write:  
TM  
2701 Industrial Drive  
P.O. Box 90004  
Bowling Green, KY 42102-9004  
107882-01  
Rev. E  
09/02  
107882 01  
NOT A UPC  
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