UNVENTED (VENT-FREE) GAS LOG HEATER
OWNER’S OPERATION AND INSTALLATION MANUAL
REMOTE
OFF
18", 24" AND 30" REMOTE READY
(Yellow Flame Model Shown)
CCL3018NR, CCL3018PR CCL3018NRA, CCL3018PRA
CCL3924NR, CCL3924PR CCL3924NRA, CCL3924PRA
CHL3924NR, CHL3924PR
CCL3930NR, CCL3930PR CCL3930NRA, CCL3930PRA
Also Design-Certified As Vented Decorative Appliances When
Not Used With Hand-Held Thermostat Remote
WARNING: If the information in this manual is not
followed exactly, a fire or explosion may result causing
property damage, personal injury, or loss of life.
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediatelycallyourgassupplierfromaneighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire
department.
— Installation and service must be performed by a quali-
fied installer, service agency, or the gas supplier.
Save this manual for future reference.
Download from Www.Somanuals.com. All Manuals Search And Download.
SAFETY INFORMATION
WARNING: Do not allow fans
toblowdirectlyintothefireplace.
Avoidanydraftsthatalterburner
flame patterns. Ceiling fans can
create drafts that alter burner
flame patterns. Altered burner
patterns can cause sooting.
WARNING:Thisproductcon-
tainsand/orgenerateschemicals
known to the state of California
to cause cancer or birth defects,
or other reproductive harm.
IMPORTANT:Readthisowner’s
manualcarefullyandcompletely
beforetryingtoassemble, oper-
ate, or service this fireplace. Im-
proper use of this fireplace can
cause serious injury or death
fromburns,fire,explosion,elec-
trical shock, and carbon mon-
oxide poisoning.
Due to high temperatures, the
applianceshouldbelocatedout
of traffic and away from furni-
ture and draperies.
Do not place clothing or other
flammable material on or near
the appliance. Never place any
objects on the heater.
DANGER:Carbonmonoxide
poisoning may lead to death!
Heaterbaseassemblybecomes
very hot when running heater.
Keep children and adults away
from hot surface to avoid burns
or clothing ignition. Heater will
remain hot for a time after shut-
down. Allow surface to cool be-
fore touching.
Carbon Monoxide Poisoning: Early signs of car-
bon monoxide poisoning resemble the flu, with
headaches, dizziness, or nausea. If you have these
signs, the heater may not be working properly. Get
fresh air at once! Have heater serviced. Some
people are more affected by carbon monoxide than
others. These include pregnant women, people with
heart or lung disease or anemia, those under the
influence of alcohol, and those at high altitudes.
Carefully supervise young chil-
dren when they are in the room
with heater. When using the
hand-held remote accessory,
keep selector switch in the OFF
positiontopreventchildrenfrom
turning on burners with remote.
Natural and Propane/LP Gas: Natural and propane/
LP gases are odorless. An odor-making agent is
added to the gas. The odor helps you detect a gas
leak. However, the odor added to the gas can fade.
Gas may be present even though no odor exists.
Make certain you read and understand all warn-
ings. Keep this manual for reference. It is your
guide to safe and proper operation of this heater.
Keep the appliance area clear
and free from combustible ma-
terials,gasoline,andotherflam-
mable vapors and liquids.
WARNING: Any change to
thisheateroritscontrolscanbe
dangerous.
1. This appliance is only for use with the type of
gas indicated on the rating plate. This appli-
ance is not convertible for use with other
gases.
WARNING: Do not use a
blower insert, heat exchanger
insert, or other accessory not
approved for use with this
heater.
2. Do not place propane/LP supply tank(s) in-
side any structure. Locate propane/LP supply
tank(s) outdoors (propane/LP units only).
111161-01D
3
Download from Www.Somanuals.com. All Manuals Search And Download.
12. This heater needs fresh, outside air ventila-
tion to run properly. This heater has an Oxy-
gen Depletion Sensing (ODS) safety shutoff
system. The ODS shuts down the heater if not
enough fresh air is available. See Air for Com-
bustion and Ventilation, page 5. If heater keeps
shutting off, see Troubleshooting, page 24.
SAFETY INFORMATION
Continued
3. To prevent performance problems, the use of
a propane/LP fuel tank of less than 100 lb.
capacity is not recommended (propane/LP
units only).
4. If you smell gas
13. Do not run heater
• shut off gas supply
• where flammable liquids or vapors are used
or stored
• under dusty conditions
• do not try to light any appliance
• do not touch any electrical switch; do not
use any phone in your building
14. Do not use this heater to cook food or burn
paper or other objects.
• immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions
15. Do not use heater if any part has been exposed
to or under water. Immediately call a quali-
fied service technician to inspect the room
heater and to replace any part of the control
system and any gas control which has been
under water.
• if you cannot reach your gas supplier, call
the fire department
5. This heater shall not be installed in a bedroom
or bathroom unless installed as a vented ap-
pliance (see Installing Damper Clamp Acces-
sory for Vented Operation, page 11).
16. Do not operate heater if any log is broken. Do
not operate heater if a log is chipped (dime-
sized or larger).
6. Before installing in a solid fuel burning fire-
place, the chimney flue and firebox must be
cleaned of soot, creosote, ashes, and loose
paint by a qualified chimney cleaner. Creo-
sote will ignite if highly heated. Adirty chim-
ney flue may create and distribute soot within
the house. Inspect chimney flue for damage.
If damaged, repair flue and firebox before op-
erating heater.
17. Turn heater off and let cool before servicing,
installing, or repairing. Make sure the remote
selector switch is in the OFF position. Only a
qualified service person should install, service,
or repair heater.
18. Make sure the remote selector switch is in the
OFF position when you are away from home
for long periods of time.
7. Do not burn solid-fuel in a masonry or UL127
factory-built fireplace in which a vent-free
room heater is installed.
19. This heater must not be connected to any ex-
ternal electrical source.
20. Operating heater above elevations of 4,500
feet may cause pilot outage.
8. If fireplace has glass doors, never operate this
heater with glass doors closed. If you operate
heater with doors closed, heat buildup inside
fireplace will cause glass to burst. Make sure
there are no obstructions across openings of
fireplace.
21. Provide adequate clearances around air
openings.
LOCAL CODES
Install and use heater with care. Follow all local
codes. In the absence of local codes, use the latest
edition of The National Fuel Gas Code, ANSI
Z223.1/NFPA 54*.
9. This log heater is designed to be smokeless.
If logs ever appear to smoke, turn off heater
and call a qualified service person. Note: Dur-
ing initial operation, slight smoking may oc-
cur due to log curing and heater burning manu-
facturing residues.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
10. To prevent the creation of soot, follow the instruc-
tions in Cleaning and Maintenance, page 23.
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
11. Before using furniture polish, wax, carpet
cleaner, or similar products, turn heater off. If
heated, the vapors from these products may
create a white powder residue within burner
box or on adjacent walls or furniture.
Note: Where listed vented decorative logs are re-
quired, thermostat operation is not permitted.
4
111161-01D
Download from Www.Somanuals.com. All Manuals Search And Download.
SAFETY PILOT
PRODUCT
This heater has a pilot with an Oxygen Depletion
Sensing (ODS) safety shutoff system. The ODS/
pilot is a required feature for vent-free room heat-
ers. The ODS/pilot shuts off the heater if there is
not enough fresh air.
IDENTIFICATION
Log Set
PIEZO IGNITION SYSTEM
This heater has a piezo ignitor. This system re-
quires no matches, batteries, or other sources to
light heater.
Optional
Remote
Control
REMOTE CONTROL
ACCESSORIES
There are two optional remote controls that can
be purchased separately for this log heater:
Piezo
Ignitor
Base
Grate
Optional
Selector
Switch
•
•
hand-held ON/OFF remote
hand-held thermostat remote
Flame
Adjustment
Knob
Control
Knob
See Accessories, page 34.
The hand-held thermostat may not be used where
vented decorative listing is required.
Figure 1 - Vent-Free Gas Log Heater
(Logs May Vary By Model)
AIR FOR COMBUSTION
AND VENTILATION
UNPACKING
CAUTION: Do not remove
the data plates attached to the
heater base assembly. The data
plates contain important war-
ranty and safety information.
WARNING:Thisheatershall
not be installed in a confined
space or unusually tight con-
struction unless provisions are
providedforadequatecombus-
tion and ventilation air. Read
the following instructions to in-
sure proper fresh air for this
and other fuel-burning appli-
ances in your home.
1. Remove logs and heater base assembly from
carton. Note: Do not pick up heater base as-
sembly by burners. This could damage heater.
Always handle base assembly by grate.
2. Remove all protective packaging applied to
logs and heater for shipment.
3. Check all items for any shipping damage. If
damaged, promptly inform dealer where you
bought heater.
Today’s homes are built more energy efficient than
ever. New materials, increased insulation, and new
construction methods help reduce heat loss in
homes. Home owners weather strip and caulk
around windows and doors to keep the cold air out
and the warm air in. During heating months, home
owners want their homes as airtight as possible.
PRODUCT FEATURES
OPERATION
This heater is clean burning. It requires no outside
venting. There is no heat loss out a vent or up a
chimney. Heat is generated by realistic dancing,
yellow flames. This heater is designed for vent-
free operation with flue damper closed. It has been
tested and approved to ANSI Z21.11.2 standard
for unvented heaters. This heater may also be op-
erated as a vented decorative (ANSI Z21.60) prod-
uct by opening flue damper (non-thermostat mod-
els only).
While it is good to make your home energy effi-
cient, your home needs to breathe. Fresh air must
enter your home.All fuel-burning appliances need
fresh air for proper combustion and ventilation.
Exhaust fans, fireplaces, clothes dryers, and fuel
burning appliances draw air from the house to
operate. You must provide adequate fresh air for
these appliances. This will insure proper venting
of vented fuel-burning appliances.
111161-01D
5
Download from Www.Somanuals.com. All Manuals Search And Download.
Confined Space and Unconfined Space
The National Fuel Gas Code, ANSI Z223.1/NFPA
54 defines a confined space as a space whose vol-
ume is less than 50 cubic feet per 1,000 Btu per
hour (4.8 m3 per kw) of the aggregate input rating
of all appliances installed in that space and an un-
confined space as a space whose volume is not
less than 50 cubic feet per 1,000 Btu per hour (4.8
m3 per kw) of the aggregate input rating of all ap-
pliances installed in that space. Rooms communi-
cating directly with the space in which the appli-
ances are installed*, through openings not fur-
nished with doors, are considered a part of the
unconfined space.
AIR FOR COMBUSTION
AND VENTILATION
Continued
PROVIDING ADEQUATE
VENTILATION
The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Section 5.3, Air
for Combustion and Ventilation.
All spaces in homes fall into one of the three fol-
lowing ventilation classifications:
1. Unusually Tight Construction
2. Unconfined Space
3. Confined Space
*Adjoining rooms are communicating only if there
are doorless passageways or ventilation grills be-
tween them.
The information on pages 5 through 7 will help
you classify your space and provide adequate ven-
tilation.
DETERMINING FRESH-AIR FLOW
FOR HEATER LOCATION
Unusually Tight Construction
The air that leaks around doors and windows may
provide enough fresh air for combustion and ven-
tilation. However, in buildings of unusually tight
construction, you must provide additional fresh air.
Determining if You Have a Confined or
Unconfined Space
Use this work sheet to determine if you have a
confined or unconfined space.
Unusually tight construction is defined as
construction where:
Space: Includes the room in which you will in-
stall heater plus any adjoining rooms with doorless
passageways or ventilation grills between the
rooms.
a. walls and ceilings exposed to the out-
side atmosphere have a continuous
water vapor retarder with a rating of
one perm (6 x 10-11 kg per pa-sec-m2)
or less with openings gasketed or
sealed and
1. Determine the volume of the space (length x
width x height).
Length x Width x Height =__________cu. ft.
(volume of space)
b. weather stripping has been added on
openable windows and doors and
Example: Space size 20 ft. (length) x 16 ft.
(width) x 8 ft. (ceiling height) = 2560 cu. ft. (vol-
ume of space)
c. caulking or sealants are applied to ar-
eas such as joints around window and
door frames, between sole plates and
floors, between wall-ceiling joints, be-
tween wall panels, at penetrations for
plumbing, electrical, and gas lines, and
at other openings.
If your home meets all of the three criteria
above, you must provide additional fresh
air. See Ventilation Air From Outdoors,
page 7.
If additional ventilation to adjoining room is sup-
plied with grills or openings, add the volume of
these rooms to the total volume of the space.
2. Multiply the space volume by 20 to determine
the maximum Btu/Hr the space can support.
__________ (volume of space) x 20 = (Maxi-
mum Btu/Hr the space can support)
Example: 2560 cu. ft. (volume of space) x 20 =
51,200 (maximum Btu/Hr the space can support)
3. Add the Btu/Hr of all fuel burning appliances in
the space.
If your home does not meet all of the three
criteria above, proceed to Determining
Fresh-Air Flow For Heater Location.
Vent-free fireplace
Gas water heater*
Gas furnace
__________ Btu/Hr
__________ Btu/Hr
__________ Btu/Hr
__________ Btu/Hr
__________ Btu/Hr
Vented gas heater
Gas fireplace logs
Other gas appliances* + __________ Btu/Hr
Total
= __________ Btu/Hr
6
111161-01D
Download from Www.Somanuals.com. All Manuals Search And Download.
VENTILATION AIR
AIR FOR COMBUSTION
AND VENTILATION
Ventilation Air From Inside Building
This fresh air would come from an adjoining un-
confined space. When ventilating to an adjoining
unconfined space, you must provide two perma-
nent openings: one within 12" of the ceiling and
one within 12" of the floor on the wall connecting
the two spaces (see options 1 and 2, Figure 2).
You can also remove door into adjoining room (see
option 3, Figure 2). Follow the National Fuel Gas
Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for
Combustion and Ventilation for required size of
ventilation grills or ducts.
Continued
* Do not include direct-vent gas appliances. Di-
rect-vent draws combustion air from the outdoors
and vents to the outdoors.
Example:
40,000
_________ Btu/Hr
39,000
+ ________ Btu/Hr
79,000
= ________ Btu/Hr
Gas water heater
Vent-free fireplace
Total
4. Compare the maximum Btu/Hr the space can
support with the actual amount of Btu/Hr used.
________ Btu/Hr (maximum the space can support)
________ Btu/Hr (actual amount of Btu/Hr used)
12"
Example: 51,200 Btu/Hr (maximum the space
can support)
Ventilation
Ventilation Grills
Into Adjoining Room,
Option 2
Grills
Into Adjoining
Room,
79,000 Btu/Hr (actual amount of
Btu/Hr used)
Or
Remove
Door into
Adjoining
Room,
Option
3
Option 1
The space in the above example is a confined space
because the actual Btu/Hr used is more than the maxi-
mum Btu/Hr the space can support. You must pro-
vide additional fresh air. Your options are as follows:
A. Rework worksheet, adding the space of an adjoin-
ing room. If the extra space provides an uncon-
fined space, remove door to adjoining room or add
ventilation grills between rooms. See Ventilation
Air From Inside Building.
12"
Figure 2 - Ventilation Air from Inside
Building
B. Vent room directly to the outdoors. See Ventila-
tion Air From Outdoors.
Ventilation Air From Outdoors
C. Install a lower Btu/Hr fireplace, if lower Btu/Hr
size makes room unconfined.
Provide extra fresh air by using ventilation grills
or ducts. You must provide two permanent open-
ings: one within 12" of the ceiling and one within
12" of the floor. Connect these items directly to
the outdoors or spaces open to the outdoors. These
spaces include attics and crawl spaces. Follow the
National Fuel Gas Code, ANSI Z223.1/NFPA 54,
Section 5.3, Air for Combustion and Ventilation
for required size of ventilation grills or ducts.
If the actual Btu/Hr used is less than the maximum
Btu/Hr the space can support, the space is an uncon-
fined space. You will need no additional fresh air ven-
tilation.
WARNING: If the area in
which the heater may be oper-
ated is smaller than that defined
as an unconfined space or if the
building is of unusually tight
construction, provide adequate
combustion and ventilation air
byoneofthemethodsdescribed
in the National Fuel Gas Code,
ANSI Z223.1/NFPA 54 Section
5.3 or applicable local codes.
IMPORTANT: Do not provide openings for inlet
or outlet air into attic if attic has a thermostat-con-
trolled power vent. Heated air entering the attic
will activate the power vent.
Ventilated
Outlet
Attic
Air
Outlet
Air
To Attic
To
Crawl
Space
Inlet
Air
Ventilated
Inlet Air
Crawl Space
Figure 3 - Ventilation Air from Outdoors
111161-01D
7
Download from Www.Somanuals.com. All Manuals Search And Download.
INSTALLATION
WARNING: Seal any fresh
air vents or ash clean-out doors
located on floor or wall of fire-
place. If not, drafting may cause
pilot outage or sooting. Use a
heat-resistant sealant. Do not
seal chimney flue damper.
NOTICE:Thisheaterisintended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your pri-
mary heat source. If you have a
centralheatingsystem,youmay
run system’s circulating blower
whileusingheater.Thiswillhelp
circulatetheheatthroughoutthe
house. In the event of a power
outage, you can use this heater
as your primary heat source.
WARNING: Never install the
heater
• in a bedroom or bathroom un-
less installed as a vented ap-
pliance, see page 11.
• in a recreational vehicle
• where curtains, furniture,
clothing, or other flammable
objectsarelessthan42inches
from the front, top, or sides of
the heater
NOTICE: State or local codes
may only allow operation of this
applianceinaventedconfigura-
tion. Check your state or local
codes.
• in high traffic areas
• in windy or drafty areas
WARNING: A qualified ser-
vice person must install heater.
Follow all local codes.
CAUTION: This heater cre-
ates warm air currents. These
currents move heat to wall sur-
faces next to heater. Installing
heater next to vinyl or cloth wall
coverings or operating heater
where impurities (such as, but
not limited to, tobacco smoke,
aromatic candles, cleaning flu-
ids, oil or kerosene lamps, etc.)
in the air exist, may discolor
walls or cause odors.
WARNING: Make sure the
selector switch is in the OFF
positionbeforeinstallingheater.
WARNING: Before installing
in a solid fuel burning fireplace,
the chimney flue and firebox
must be cleaned of soot, creo-
sote, ashes, and loose paint by
a qualified chimney cleaner.
Creosote will ignite if highly
heated.Adirtychimneyfluemay
createanddistributesootwithin
the house. Inspect chimney flue
for damage. If damaged, repair
flue before operating heater.
IMPORTANT: Vent-free heaters add moisture to
the air.Although this is beneficial, installing heater
in rooms without enough ventilation air may cause
mildew to form from too much moisture. See Air
for Combustion and Ventilation, page 5.
CHECK GAS TYPE
Use the correct gas type (natural or propane/LP)
for your unit. If your gas supply is not correct, do
not install heater. Call dealer where you bought
heater for proper type heater.
8
111161-01D
Download from Www.Somanuals.com. All Manuals Search And Download.
INSTALLATION
Continued
Example
WARNING: This appliance
is equipped for (natural or pro-
pane/LP) gas. Field conversion
is not permitted.
*
INSTALLATION AND CLEARANCES
(Vent-Free Operation Only)
*Minimum 16 inches from Side Wall
Figure 4 - Minimum Clearance for
Combustible to Wall
WARNING: Maintain the
minimumclearances.Ifyoucan,
providegreaterclearancesfrom
floor,ceiling,andadjoiningwall.
NOTICE: Manual control heaters
may be used as a vented prod-
uct. If so, you must always run
heaterwithchimneyfluedamper
open. If running heater with
damper open, noncombustible
material above fireplace open-
ing is not needed. Go to Install-
ingDamperClampAccessoryfor
Vented Operation, page 11.
MINIMUM FIREPLACE CLEARANCE
TO COMBUSTIBLE MATERIALS
Side Wall 16"
Ceiling: 42"
LOG SIZING REQUIREMENTS
Minimum Firebox
Log
Front
Rear *
Size Height Depth Width Width
18"
24"
30"
17"
17"
17"
13"
13"
13"
28"
28"
34"
20"
21"
24"
Minimum Noncombustible Material
Clearances
If Not Using Mantel
Note: If using a mantel, proceed to If Using Mantel.
If not using a mantel, follow the information below.
* Measured at 13" depth.
Carefully follow the instructions below. This will
ensure safe installation into a masonry, UL127-
listed manufactured fireplace, or listed vent-free
firebox.
You must have noncombustible material(s) above the
fireplace opening. Noncombustible materials (such
as slate, marble, tile, etc.) must be at least 1/2 inch
thick. With sheet metal, you must have noncombus-
tible material behind it. Noncombustible material
must extend at least 8" up (for all models). If non-
combustible material is less than 12", you must in-
stall the fireplace hood accessory (24" and 30" mod-
els only). See Figure 5 for minimum clearances.
Minimum Clearances for Side
Combustible Material, Side Wall, and
Ceiling
A. Clearances from the side of the fireplace cabi-
net to any combustible material and wall
should follow diagram in Figure 4.
Example: The face of a mantel, bookshelf,
etc. is made of combustible material and pro-
trudes 3 1/2" from the wall. This combustible
material must be 4" from the side of the fire-
place opening (see Figure 4).
IMPORTANT: If you cannot meet these minimum
clearances, you must operate heater with chim-
ney flue damper open. Go to Installing Damper
Clamp Accessory for Vented Operation, page 11.
Note: When installing your gas logs into a
manufactured firebox, follow firebox
manufacturer’s instructions for minimum
clearances to combustible materials.
B. Clearances from the top of the fireplace open-
ing to the ceiling should not be less than 42
inches.
111161-01D
9
Download from Www.Somanuals.com. All Manuals Search And Download.
MANTEL CLEARANCES
INSTALLATION
In addition to meeting noncombustible material
clearances, you must also meet required clearances
between fireplace opening and mantel shelf. If you
do not meet the clearances listed below, you will
need a hood.
Continued
If Using Mantel
You must have noncombustible material(s) above
the fireplace opening. Noncombustible materials
(such as slate, marble, tile, etc.) must be at least 1/2
inch thick. With sheet metal, you must have non-
combustible material behind it. Noncombustible
material must extend at least 8 inches up (for all
models). If noncombustible material is less than 12",
you must install the fireplace hood accessory (24"
and 30" models only). Even if noncombustible
material is more than 12", you may need the hood
accessory to deflect heat away from your mantel
shelf. See Figure 5 and Figures 6 and 7 on page 9
for minimum clearances.
Determining Minimum Mantel Clearances
If you meet minimum clearance between mantel
shelf and top of fireplace opening, a hood is not
required (see Figure 6).
Determining Minimum Mantel Clearances
When Using a Hood
If minimum clearances in Figure 6 are not met,
you must have a hood. When using a hood there
are still certain minimum mantel clearances re-
quired. Follow minimum clearances shown in Fig-
ure 7, page 11, when using hood.
IMPORTANT: If you cannot meet these minimum
clearances, you must operate heater with chim-
ney flue damper open. Go to Installing Damper
Clamp Accessory for Vented Operation, page 11.
NOTICE: Surface temperatures
of adjacent walls and mantels
become hot during operation.
Wallsandmantelsabovethefire-
boxmaybecomehottothetouch.
If installed properly, these tem-
peraturesmeettherequirements
ofthenationalproductstandard.
Follow all minimum clearances
shown in this manual.
Noncombustible Requirements for
Material
Safe Installation
Distance (A)
12" or more
Noncombustible material
okay.
Between 8"
and 12"
Install fireplace hood
accessory (GA6050,
GA6052, or GA6053 see
Accessories, page 34).
Less than 8"
Noncombustible material
must be extended to at
least 8". See Between 8"
and 12", above. If you
cannot extend material,
you must operate heater
with flue damper open.
Mantel Shelf
10"
8"
6"
2 1/2"
Underside
of Mantel
Shelf
All minimum
distances
are in inches
Minimum
Log Set
24"/30"
Models
(A)
Noncombustible
Material
12"
8"
18" 20" 22" 24"
Heat Resistant
Material
8"
14" 17" 20"
18" Model
(A)
Top of Fireplace
Opening
Minimum
Distances to
Underside of
Mantel
Noncombustible
Material Height
Figure 6 - Minimum Mantel Clearances
Without Using Hood
Figure 5 - Heat Resistant Material (Slate,
Marble, Tile, etc.) Above Fireplace
10
111161-01D
Download from Www.Somanuals.com. All Manuals Search And Download.
INSTALLATION
Continued
NOTICE:Ifyourinstallationdoes
not meet the minimum clear-
ances shown, you must do one
of the following:
Hearth
Combustible
Material
5"
Min.
• operate the logs only with the
flue damper open
• raise the mantel to an accept-
able height
• remove the mantel.
Figure 9 - Minimum Fireplace Clearances
Above Combustible Flooring
INSTALLING DAMPER CLAMP
ACCESSORY FOR VENTED
OPERATION
Note: When used as a vented heater, appliance
must be installed only in a solid-fuel burning fire-
place with a working flue and constructed of non-
combustible material.
Mantel Shelf
12"
Underside
10"
8"
of Mantel
Shelf
6"
2 1/2"
All minimum
distances are
in inches
If you choose to use your heater as a manually-
controlled model (no remote control installed), you
may use this heater as a vented product. There are
three reasons for operating your heater in the
vented mode.
Minimum
Noncombustible
Material
Log Set
All
8"
12"
15"
18" 20"
Models
Min.
Top of
Fireplace
Opening
1. The fireplace does not meet the clearance to
combustibles requirements for vent-free op-
eration.
Hood
Distances to
Underside of
Mantel
(GA6050,
GA6052)
2. State or local codes do not permit vent-free
operation.
3. You prefer vented operation.
If reasons number 1 or 2 above apply to you, you
must permanently open chimney flue damper. You
must install the damper clamp accessory (to order,
see Accessories, page 34). This will insure vented
operation (see Figure 10, page 12). The damper
clamp will keep damper open. Installation instruc-
tions are included with clamp accessory.
Figure 7 - Minimum Mantel Clearances
When Using Hood
FLOOR CLEARANCES
A. If installing appliance on the floor level, you
must maintain the minimum distance of 14"
to combustibles (see Figure 8).
See chart below for minimum permanent flue
opening you must provide. Attach damper clamp
so the minimum permanent flue opening will be
maintained at all times.
B. If combustible materials are less than 14" to
the fireplace, you must install appliance at
least 5" above the combustible flooring (see
Figure 9).
Chimney
Height (ft.)
Minimum Permanent
Flue Opening (sq. in.)
6' to 15'
39 sq. inches
29 sq. inches
15' to 30'
Combustible
Material
Area of Various Standard Round Flues
14"
Min.
Diameter (inches)
Area (sq. inches)
5
6
7
8
20
29
39
51
Noncombustible Material
Figure 8 - Minimum Fireplace Clearances
If Installed at Floor Level
111161-01D
11
Download from Www.Somanuals.com. All Manuals Search And Download.
Installation Items Needed
INSTALLATION
•
hardware package (provided with heater)
Continued
•
approved flexible gas hose (not provided) (if
allowed by local codes)
Damper
Clamp
•
•
sealant resistant to propane/LP gas, not provided
electric drill with 3/16" masonry drill bit
Damper
Note: Install optional remote receiver and hand-
held remote kit (see Accessories, page 34) before
installing gas log heater. See installation instruc-
tions included with the kit.
Damper
Clamp
Damper
Damper
1. Apply pipe joint sealant lightly to male threads
of the fitting to be threaded into gas regulator.
Connect approved flexible gas hose to gas
regulator of heater (see Figure 11).
2. Locate masonry screws in hardware package.
3. Position heater base assembly in fireplace.
4. Place logs in their proper positions on heater base.
Masonry Fireplace
Manufactured Fireplace
Figure 10 - Attaching Damper Clamp
5. Center heater base and logs front-to-back and
side-to-side in fireplace.
INSTALLING HEATER BASE
ASSEMBLY
6. Carefully remove logs without moving heater base.
7. Mark screw locations through holes in mount-
ing flanges (see Figure 12). If installing in a
brick-bottom fireplace, mark screw locations
in mortar joint of bricks.
CAUTION: Do not remove
the data plates attached to the
heater base assembly. The data
plates contain important war-
ranty and safety information.
8. Remove heater base from fireplace.
9. Drill holes at marked locations using 3/16"
masonry drill bit.
10. Attach base assembly to fireplace floor using
two masonry screws (in hardware package)
(see Figure 12).
WARNING:Youmustsecure
this heater to fireplace floor. If
not, heater will move when you
adjust controls. Moving heater
may cause a gas leak.
11. Connect to gas supply. See Connecting To Gas
Supply, page 13.
Flexible Gas Hose
(if allowed by local codes)
Fitting
WARNING: If installing in a
sunken fireplace, special care is
needed. You must raise the fire-
place floor to allow access to
heater control panel. This will in-
sure adequate air flow and guard
against sooting and controls be-
ingdamaged.Raisefireplacefloor
with noncombustible material.
Make sure material is secure.
Figure 11 - Attaching Flexible Gas Hose
to Heater
Masonry Screw
CAUTION: Do not pick up
heaterbaseassemblybyburners.
This could damage heater. Only
handle base assembly by grates.
Mounting
Flanges
IMPORTANT:Make sure the heater burners are level.
If heater is not level, heater will not work properly.
Figure 12 - Attaching Base Assembly to
Fireplace Floor
12
111161-01D
Download from Www.Somanuals.com. All Manuals Search And Download.
For propane/LP units, the installer must supply an
external regulator. The external regulator will re-
duce incoming gas pressure. You must reduce in-
coming gas pressure to between 11 and 14 inches
of water. If you do not reduce incoming gas pres-
sure, heater regulator damage could occur. Install
external regulator with the vent pointing down as
shown in Figure 13. Pointing the vent down pro-
tects it from freezing rain or sleet.
INSTALLATION
Continued
CONNECTING TO GAS SUPPLY
WARNING: This appliance
requires a 1/2" NPT (National
PipeThread)inletconnectionto
the pressure regulator.
CAUTION: Use only new,
black iron or steel pipe. Inter-
nally-tinnedcoppertubingmay
beusedincertainareas. Check
your local codes. Use pipe of
1/2" diameterorgreatertoallow
proper gas volume to heater. If
pipe is too small, undue loss of
volume will occur.
WARNING: A qualified ser-
vicepersonmustconnectheater
to gas supply. Follow all local
codes.
CAUTION: Never connect
propane/LPheaterdirectlytothe
propane/LP supply. This heater
requires an external regulator
(not supplied). Install the exter-
nalregulatorbetweentheheater
and propane/LP supply.
Installation must include an equipment shutoff
valve, union, and plugged 1/8" NPT tap. Locate
NPT tap within reach for test gauge hook up. NPT
tap must be upstream from heater (see Figure 14,
page 14).
IMPORTANT: Install equipment shutoff valve in
an accessible location. The equipment shutoff
valve is for turning on or shutting off the gas to
the appliance.
WARNING: Never connect
natural gas heater to private
(non-utility) gas wells. This gas
is commonly known as well-
head gas.
Check your building codes for any special require-
ments for locating equipment shutoff valve to fire-
places.
Installation Items Needed
Before installing heater, make sure you have the
items listed below.
Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from go-
ing into pipe. Excess sealant in pipe could result
in clogged heater valves.
•
•
•
•
•
•
•
piping (check local codes)
sealant (resistant to propane/LP gas)
equipment shutoff valve *
test gauge connection *
sediment trap
Propane/LP
Supply Tank
External
Regulator
tee joint
pipe wrench
*ACSAdesign-certified equipment shutoff valve
with 1/8" NPT tap is an acceptable alternative to
test gauge connection. Purchase the optional CSA
design-certified equipment shutoff valve from your
dealer. See Accessories, page 34.
Vent
Pointing
Down
Figure 13 - External Regulator With Vent
Pointing Down
111161-01D
13
Download from Www.Somanuals.com. All Manuals Search And Download.
CHECKING GAS CONNECTIONS
INSTALLATION
Continued
WARNING: Test all gas pip-
ing and connections, internal
and external to unit, for leaks
afterinstallingorservicing.Cor-
rect all leaks at once.
WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.
We recommend that you install a sediment trap in
supply line as shown in Figure 14. Locate sedi-
ment trap where it is within reach for cleaning.
Install in piping system between fuel supply and
heater. Locate sediment trap where trapped mat-
ter is not likely to freeze. A sediment trap traps
moisture and contaminants. This keeps them from
going into heater controls. If sediment trap is not
installed or is installed wrong, heater may not run
properly.
WARNING: Never use an
open flame to check for a leak.
Apply a noncorrosive leak de-
tectionfluidtoalljoints.Bubbles
forming show a leak. Correct all
leaks at once
CAUTION: Make sure exter-
nal regulator has been installed
between propane/LP supply and
heater.SeeguidelinesunderCon-
necting to Gas Supply, page 13.
CAUTION: Avoid damage to
regulator. Hold gas regulator
with wrench when connecting it
to gas piping and/or fittings.
PROPANE/LP
PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM
CSA Design-
From External
Regulator (11"
W.C.** to 14" W.C.
Pressure)
Certified Equipment
Shutoff Valve With
1/8" NPT Tap*
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1. Disconnect appliance with its appliance main
gas valve (control valve) and equipment
shutoff valve from gas supply piping system.
Pressures in excess of 1/2 psig will damage
heater regulator.
NATURAL
Approved
Flexible Gas
Hose (if
allowed by
local codes)
From Gas Meter
(5" W.C.** to
10.5" W.C.
Pressure)
2. Cap off open end of gas pipe where equip-
ment shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve for
propane/LP gas or opening main gas valve lo-
cated on or near gas meter for natural gas, or
using compressed air.
3" Minimum
Cap Pipe Tee
Nipple Joint
Gas
Control
Sediment Trap
4. Check all joints of gas supply piping system.
Apply noncorrosive leak detection fluid to gas
joints. Bubbles forming show a leak.
Figure 14 - Gas Connection
5. Correct all leaks at once.
* Purchase the optional CSA design-certified
equipment shutoff valve from your dealer. See
Accessories, page 34.
6. Reconnect heater and equipment shutoff valve
to gas supply. Check reconnected fittings for
leaks.
** Minimum inlet pressure for purpose of input
adjustment.
14
111161-01D
Download from Www.Somanuals.com. All Manuals Search And Download.
Propane/LP
Tank
Equipment
Shutoff Valve
INSTALLATION
Continued
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 15).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve for
propane/LP gas or opening main gas valve lo-
cated on or near gas meter for natural gas, or
using compressed air.
Thermostat Gas Valve or
Control Valve Location
3. Check all joints from propane/LP supply tank
to equipment shutoff valve for propane/LPgas
(see Figure 16) or from gas meter to equip-
ment shutoff valve for natural gas (see Figure
17). Apply noncorrosive leak detection fluid
to gas joints. Bubbles forming show a leak.
Figure 16 - Checking Gas Joints
Equipment
Shutoff Valve
4. Correct all leaks at once.
PRESSURE TESTING HEATER GAS
CONNECTIONS
1. Open equipment shutoff valve (see Figure 15).
Gas Meter
2. Open propane/LP supply tank valve or main
gas valve located on or near gas meter for
natural gas.
3. Make sure control knob of heater is in the OFF
position.
Thermostat Gas Valve or
Control Valve Location
4. Check all joints from propane/LP supply tank
to equipment shutoff valve for propane/LPgas
(see Figure 16) or from gas meter to equip-
ment shutoff valve for natural gas (see Figure
17). Apply noncorrosive leak detection fluid
to gas joints. Bubbles forming show a leak.
Figure 17 - Checking Gas Joints
INSTALLING REMOTE RECEIVER
UNIT
1. Disconnect switch wires from the control
5. Correct all leaks at once.
valve.
6. Light heater (see Operating Heater, page 19).
Check all other internal joints for leaks.
2. Remove phillips head screws and heat shield.
3. Remove switch plate (see Figure 18). Discard
after removing.
7. Turn off heater (see To Turn Off Gas to Appli-
ance, page 20).
Front
Open
Equipment
Shutoff
Valve
Screws
Back
Closed
Figure 15 - Equipment Shutoff Valve
Wires
Figure 18 - Switch Plate and Wiring
Harness (Switch Plate and Orientation
May Vary Depending On Model)
111161-01D
15
Download from Www.Somanuals.com. All Manuals Search And Download.
INSTALLATION
Continued
Receiver
4. Install remote receiver unit onto gas log heater
base using phillips head screws (see Figure 19).
5. Connect wires as shown in Figure 20.
Terminal
Wires
9-Volt
Battery
Battery
Clip
Front
Screws
Figure 21 - Installing Receiver on the
Back of the Base
Back
Installing 9-Volt Battery (Not Included) in
Hand-Held Remote Control Unit
1. Remove battery cover on back of remote con-
trol unit.
Remote
Receiver
2. Attach terminal wires to the battery. Place
battery into the battery housing.
Figure 19 - Installing Remote Receiver
3. Replace battery cover onto remote control
unit.
Battery
Terminal
Cover
White Wire From
Receiver
Wires
Red Wire
From
Receiver
Valve
Remote
Control
9-Volt
Figure 20 - Connecting Wires
Unit
Battery
Battery
Housing
INSTALLING WIRELESS HAND-
HELD REMOTE CONTROL
ACCESSORY
Two 9-volt alkaline batteries (not included) are
required to operate this heater with the wireless
hand-held remote control set. One battery must
be installed in the receiver and one in the hand-
held remote control unit. Note: Only use alkaline
batteries.
Figure 22 - Installing Battery in Hand-
Held Remote Control Unit (CGHRCB
Series)
Installing 9-Volt Battery in Receiver
1. Locate back of receiver under front burner of
heater.
2. Locate the battery clip mounted on the back
of the receiver.
Remote Control Unit
3. Slide a 9-volt battery through the clip.
4. Attach the terminal wires to the battery.
Figure 23 - Installing Battery in Hand-
Held Remote Control Unit (CGHRCTB
Series)
16
111161-01D
Download from Www.Somanuals.com. All Manuals Search And Download.
Front Log
(#1)
INSTALLATION
Continued
INSTALLING LOGS
Grate
Fingers
WARNING: Failure to posi-
tionthepartsinaccordancewith
these diagrams or failure to use
onlypartsspecificallyapproved
with this heater may result in
property damage or personal
injury.
AU
OF
TO
F
ON
Grate
Base
Figure 24 - Installing Front Log (#1)
(CCL3930PR/NR Shown)
CAUTION: After installation
and periodically thereafter,
check to ensure that no flame
comes in contact with any log.
With the heater set to HI, check
to see if flames contact any log.
If so, reposition logs according
to the log installation instruc-
tionsinthismanual.Flamescon-
tacting logs will create soot.
Middle Log (#2)
Burner
AUT
O
OFF
ON
Each log is marked with a number. These num-
bers will help you identify the log when install-
ing. It is very important to install these logs ex-
actly as instructed. Do not modify logs. Only use
logs supplied with heater.
Tab
U-Shaped
Slot
Figure 25 - Installing Middle Log (#2)
(CCL3930PR/NR Shown)
1. Place the front log (#1) on the grate fingers.
Make sure the front log rests firmly between
the grate fingers and the grate base (see Fig-
ure 24).
Pegs
2. Place the base of the middle log (#2) in the U-
shaped slots of the grate base. The cutout on
the right of the middle log should fit over the
burner (see Figure 25). Make sure the front of
the middle log is resting on the tabs of the
grate base.
Hole in
Grate
Base
3. Locate pegs on the bottom of back log (#3).
Slide these pegs into the holes in the grate base
behind the burner (see Figure 26).
4. Locate pegs on the bottom of crossover log
(#4). Slide these pegs into the holes located
in middle log (#2) and back log (#3). See Fig-
ure 27, page 18, for placement.
AUT
O
OF
F
ON
Burner
Figure 26 - Installing Rear Log (#3)
(CCL3930PR/NR Shown)
111161-01D
17
Download from Www.Somanuals.com. All Manuals Search And Download.
INSTALLATION
Crossover
Log (#4)
Continued
5. Locate pegs on the bottom of crossover log
(#5). Slide these pegs into the holes located
in crossover log (#4) and front log (#1). See
Figure 28.
For CCL3018PR/NR Only: Locate holes on the
bottom of crossover log (#5). Slide the holes
over the left pegs on middle log (#2) and front
log (#1). See Figure 29.
Front Log
(#1)
6. Locate pegs on the bottom of crossover log
(#6). Slide these pegs into the holes located
in middle log (#2) and front log (#1). See Fig-
ure 30.
Figure 29 - Installing Crossover Log (#5)
(CCL3018PR/PRA and CCL3018NR/NRA Only)
7. For CCL3930PR/NR only, locate holes on the
bottom of crossover log (#7). Slide onto the
pegs located in crossover log (#6) and middle
log (#2). See Figure 31.
Pegs
8. Add lava rock around base of heater if desired.
Do not place any lava rock on logs or burner.
6
Pegs
Log #2
Log #2
Log #3
AUT
O
OF
F
ON
Front Log (#1)
Figure 30 - Installing Crossover Log (#6)
(CCL3930PR/NR Shown)
Holes
AU
TO
OF
F
ON
Crossover
Log (#6)
7
Figure 27 - Installing Crossover Log (#4)
(CCL3930PR/NR Shown)
Crossover
Log (#4)
AU
TO
OF
F
ON
Pegs
Middle Log
(#2)
Figure 31 - Installing Crossover Log (#7)
to Models CCL3930PR/PRA and
CCL3930NR/NRA Only
AU
TO
OFF
ON
Front Log (#1)
Figure 28 - Installing Crossover Log (#5)
(CCL3930PR/NR Shown)
18
111161-01D
Download from Www.Somanuals.com. All Manuals Search And Download.
LIGHTING
INSTRUCTIONS
OPERATING HEATER
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING:
• If fireplace has glass doors,
never operate this heater with
glass doors closed. If you op-
erateheaterwithdoorsclosed,
heat buildup inside fireplace
willcauseglasstoburst.Make
suretherearenoobstructions
across opening of fireplace.
• You must operate this heater
withafireplacescreeninplace.
Make sure fireplace screen is
closed before running heater.
WARNING: If you do not fol-
low these instructions exactly,
a fire or explosion may result
causing property damage, per-
sonal injury or loss of life.
A. This appliance has a pilot which must be
lighted by hand. When lighting the pilot,
follow these instructions exactly.
B. BEFORE LIGHTING smell all around the
appliance area for gas. Be sure to smell next
to the floor because some gas is heavier than
air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
NOTICE:Duringinitialoperation
of new heater, burning logs will
give off a paper-burning smell.
Orange flame will also be
present. Open damper or win-
dow to vent smell. This will only
last a few hours.
• Do not try to light any appliance.
• Do not touch any electric switch; do not
use any phone in your building.
• Immediately call your gas supplier from
a neighbor’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier, call
the fire department.
C. Use only your hand to push in or turn the
gas control knob. Never use tools. If the
knob will not push in or turn by hand, don’t
try to repair it, call a qualified service tech-
nician or gas supplier. Force or attempted
repair may result in a fire or explosion.
Note: Home owners generally prefer to oper-
ate their heater with the chimney damper
closed. This will put all the heat into the room.
However, there may be times you will desire
the full flames of the HI heat setting but will
find the heat output excessive. You can open
the chimney damper (if you have one) fully or
partially to release some of the heat.
D. Do not use this appliance if any part has
been under water. Immediately call a quali-
fied service technician to inspect the appli-
ance and to replace any part of the control
system and any gas control which has been
under water.
WARNING: Damper handle
will be hot if heater has been
running.
1. STOP! Read the safety information, col-
umn 1.
2. Make sure equipment shutoff valve is fully
open.
3. Set selector switch in the OFF position.
WARNING: Burners will
come on automatically within
one minute when the selector
switchisintheONpositionafter
the pilot is lit.
111161-01D
19
Download from Www.Somanuals.com. All Manuals Search And Download.
OPERATING HEATER
CAUTION: Do not try to ad-
just heating levels by using the
equipment shutoff valve.
Continued
4. Press in and turn control knob clockwise
to the OFF position (see Figure 32).
5. Wait five (5) minutes to clear out any gas.
Then smell for gas, including near the floor.
If you smell gas, STOP! Follow “B” in the
safety information, page 19. If you don’t
smell gas, go to the next step.
WARNING: Make sure the
selector switch is in the OFF
positionwhenyouareawayfrom
home for long periods of time.
Heater will come on automati-
cally with selector switch in the
ON position.
6. Press in and turn control knob counter-
clockwise
to the PILOT position.
Press in control knob for five (5) seconds
(see Figure 32).
Note: You may be running this heater for
the first time after hooking up to gas sup-
ply. If so, the control knob may need to be
pressed in for 30 seconds or more. This will
allow air to bleed from the gas system.
Pilot Burner
Ignitor
Electrode
7. With control knob pressed in, press and re-
lease ignitor button. This will light pilot.
The pilot is attached to the front burner. If
needed, keep pressing ignitor button until
pilot lights.
Propane/LP Gas
Note: If pilot does not stay lit, contact a
qualified service person or gas supplier for
repairs. Until repairs are made, light pilot
with match. To light pilot with match, see
Manual Lighting Procedure, page 21.
Ignitor
Electrode
Pilot Burner
8. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob.
• If control knob does not pop out when re-
leased, contact a qualified service person
or gas supplier for repairs.
Natural Gas
Figure 33 - Pilot
Note: If pilot goes out, repeat steps 4
through 8.
TO TURN OFF GAS
TO APPLIANCE
9. Slightly push in and turn control knob
counterclockwise
to the ON position.
Shutting Off Heater
1. Turn control knob clockwise
OFF position.
10. Wait one minute and switch selector switch
to the ON position to light burners.
to the
11. Set flame adjustment knob to any level be-
tween HI and LO.
2a. Set selector switch in the OFF position.
2b. If Using Optional Hand-Held remote: Set se-
lector switch in the OFF position to keep
from draining battery.
Control
Knob
Knob
Flame Adjustment
Shutting Off Burners Only (pilot stays lit)
You may shut off the burners and keep the pi-
lot lit by doing one of the following:
REMOTE
OFF
ON
O
O
O
O
1. Turn control knob clockwise
PILOT position.
to the
Ignitor
Button
Selector Switch
in OFF Position
2. Use remote control manual OFF button.
3. Set selector switch in the OFF position.
Figure 32 - Control Knob and Ignitor
Button Location
20
111161-01D
Download from Www.Somanuals.com. All Manuals Search And Download.
ON/OFF SERIES (MODEL CGHRCB)
OPERATING HEATER
Hold the control button on the hand-held remote
until burner turns on. Hold the control button
again until burner turns off (see Figure 35).
Continued
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 6 under Lighting In-
TO LOCK press both buttons on hand-held re-
mote control until light stops flashing. Hand-
held remote control is now locked. If the fire is
on it will be turned off automatically. In the
locked state, the light will not light up when
any button is pressed.
structions, pages 19 and 20.
2. Depress control knob and light pilot with
match.
3. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob. Now follow steps 9
through 11 under Lighting Instructions,
page 20.
TO UNLOCK press both buttons together on
hand-held remote control until the light stops
flashing. The hand-held remote is now un-
locked.
OPTIONAL HAND-HELD
REMOTE OPERATION
Note: CGHRCTB Hand-Held Remote Control
Kit is included with CHL3924NR/PR models
only. Hand-held remote control accessories
must be purchased separately for all other
models (see Accessories, page 34). Follow in-
structions included with the remote control.
Control Button
Turns Burners
On and Off
Figure 35 - On/Off Hand-Held Remote
Control Unit (CGHRCB)
NOTICE: You must light the pilot
before using the hand-held re-
mote control unit. See Lighting
Instructions on page 19.
THERMOSTAT SERIES (MODEL
CGHRCTB)
The hand-held remote can be operated using
either the manual mode (MANU) or thermo-
static mode (AUTO) (see Figure 36). To select
Fahrenheit/Centigrade mode display, carefully
press the ˚C/˚F mode button with the end of a
paper clip or similar blunt object.
After lighting, let pilot flame burn for about one
minute. Turn control knob to ON position. Ad-
just flame adjustment knob anywhere between
HI and LO. Slide the selector switch to the RE-
MOTE position (see Figure 34). Note: The
burner may light if hand-held remote was on
when selectorswitch was last turned off.You can
now turn the burner on and off with the hand-
held remote control unit.
Turns Hand-
Held Remote
On or Off
and Allows
You to
Choose the
Manual
Setting
Digital
Display
Shows
Temperature
and Settings
IMPORTANT: Do not leave the selector switch
in the REMOTE or ON position when the pilot
is not lit. This will drain the battery.
Turns
Burners On
or Off
Control
Knob
Knob
Flame Adjustment
Selects Auto
Setting
Decreases
Room
Temperature
in AUTO
Mode
Increases
Room
Temperature
in AUTO
Mode
P
F
ON
OFF
REMOTE
O
Locks System to
Prevent Accidental
Ignition
Selector Switch in Remote Position
Figure 34 - Setting the Selector Switch,
Control Knob, and Flame Adjustment
Knob for Remote Operation
Figure 36 - Thermostat Hand-Held
Remote Control Unit (GHRCTB)
111161-01D
21
Download from Www.Somanuals.com. All Manuals Search And Download.
Key Pad Lock Feature
OPERATING HEATER
This feature allows the user to lock/unlock the
keypad on the hand-held remote in the MANU
or AUTO mode to prevent inadvertent opera-
tion (i.e. children operating the hand-held re-
mote control, etc.). The keypad is locked in ei-
ther on or off. Press the POWER and LOCK
buttons together to turn the unit on or off.
Continued
Manual Mode
1. Press the POWER and LOCK buttons to-
gether to turn on the hand-held remote
control.
2. Press the MANU button to turn on the fire-
place.
INSPECTING BURNERS
3. Press the POWER and LOCK buttons to-
gether to turn off the fireplace.
Check pilot flame pattern and burner flame pat-
terns often.
Auto (Thermostatic) Mode
1. Press the POWER and LOCK buttons to-
gether to turn on the hand-held remote
control.
PILOT FLAME PATTERN
Figure 37 shows a correct pilot flame pattern. Fig-
ure 38, shows an incorrect pilot flame pattern. The
incorrect pilot flame is not properly heating the
2. Press AUTO button to select this mode.
3. Set the desired room temperature by press- thermocouple. When the thermocouple cools, the
ing the TEMP + or - buttons.
heater will shut down. If pilot flame pattern is in-
correct, as shown in Figure 38
4. Press the POWER and LOCK buttons to-
gether to turn off the fireplace
•
turn heater off (see To Turn Off Gas to Appli-
ance, page 20)
Note: Do not leave the hand-held remote in the
AUTO mode close to the fireplace. The radiant
heat from the fireplace will turn off the fire-
place. Ideally, place the hand-held remote in the
center of the room facing towards the fireplace.
•
see Troubleshooting, page 24
Note: The pilot flame on natural gas units will
have a slight curve, but the flame should be blue
and have no yellow or orange color.
Note: Do not hold the hand-held remote for a
long time. Body temperature will affect its op-
eration in the AUTO mode.
Natural Gas
Pilot Burner
Propane/LP
Gas
Safety Features
When away from home for an extended period
of time or as a child safety feature to prevent
accidental ignition of the fireplace, the receiver
ON/OFF/REMOTE switch should be in the
OFF position.
Thermocouple
Figure 37 - Correct Pilot Flame Pattern
Auto Shutoff Feature
1. If the average room temperature exceeds
82 degrees Fahrenheit (28 degrees Centi-
grade), the hand-held remote control will
perform a safety override and shut the fire-
place off. This feature is not available in
the MANU mode.
Pilot Burner
Pilot
Burner
Natural Gas
Propane/LP
Gas
2. The receiver continuously receives signals
from the hand-held remote to control the
room temperature. If the hand-held remote
is misplaced, obstructed, or for any reason
cannot transmit to the receiver, the receiver
will shut off the fireplace after 8 minutes.
Thermocouple
Figure 38 - Incorrect Pilot Flame Pattern
22
111161-01D
Download from Www.Somanuals.com. All Manuals Search And Download.
particles of dust, dirt, lint, or pet hair with a
soft cloth or vacuum cleaner nozzle.
CLEANING AND
MAINTENANCE
5. Blow air into the primary air holes on the in-
jector holder.
WARNING: Turn off heater
and let cool before cleaning.
6. In case any large clumps of dust have now been
pushed into the burner repeat steps 3 and 4.
Clean the pilot assembly also. A yellow tip on the
pilot flame indicates dust and dirt in the pilot as-
sembly. There is a small pilot air inlet hole about
two inches from where the pilot flame comes out
of the pilot assembly (see Figure 40). With the
unit off, lightly blow air through the air inlet hole.
You may blow through a drinking straw if com-
pressed air is not available.
CAUTION: You must keep
controlareas,burners,andcircu-
lating air passageways of heater
clean. Inspect these areas of
heater before each use. Have
heaterinspectedyearlybyaquali-
fied service person. Heater may
need more frequent cleaning due
to excessive lint from carpeting,
pet hair, bedding material, etc.
Burner
Injector
Tube
Holder
Primary Air Inlet Holes
WARNING: Failure to keep
theprimaryairopening(s)ofthe
burner(s) clean may result in
sooting and property damage.
Figure 39 - Injector Holder On Outlet
Burner Tube
Ports/Slots
BURNER INJECTOR HOLDER AND
PILOT AIR INLET HOLE
Burner
Tube
The primary air inlet holes allow the proper amount
of air to mix with the gas. This provides a clean
burning flame. Keep these holes clear of dust, dirt,
lint, and pet hair. Clean these air inlet holes prior to
each heating season. Blocked air holes will create
soot. We recommend that you clean the unit every
three months during operation and have heater in-
spected yearly by a qualified service person.
Pilot Assembly
Pilot Air
Inlet Hole
We also recommend that you keep the burner tube
and pilot assembly clean and free of dust and dirt.
To clean these parts we recommend using com-
pressed air no greater than 30 PSI. Your local com-
puter store, hardware store, or home center may
carry compressed air in a can. You can use a
vacuum cleaner in the blow position. If using com-
pressed air in a can, please follow the directions
on the can. If you don't follow directions on the
can, you could damage the pilot assembly.
Figure 40 - Pilot Inlet Air Hole
LOGS
•
If you remove logs for cleaning, refer to In-
stalling Logs, page 17, to properly replace logs.
•
Replace log(s) if broken or chipped (dime-sized
or larger).
1. Shut off the unit, including the pilot. Allow
the unit to cool for at least thirty minutes.
MAIN BURNER
Periodically inspect all burner flame holes with the
heater running.All slotted burner flame holes should
be open with yellow flame present.All round burner
flame holes should be open with a small blue flame
present. Some burner flame holes may become
blocked by debris or rust, with no flame present. If
so, turn off heater and let cool. Remove blockage.
Blocked burner flame holes will create soot.
2. Inspect burner, pilot, and primary air inlet
holes on injector holder for dust and dirt (see
Figure 39).
3. Blow air through the ports/slots and holes in
the burner.
4. Check the injector holder located at the end
of the burner tube again. Remove any large
111161-01D
23
Download from Www.Somanuals.com. All Manuals Search And Download.
TROUBLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a
qualified service person should service and repair heater.
CAUTION: Never use a wire, needle, or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM POSSIBLE CAUSE
REMEDY
When ignitor button is pressed, 1. Ignitor electrode not con- 1. Reconnect ignitor cable
there is no spark at ODS/pilot
nected to ignitor cable
2. Ignitor cable pinched or wet
2. Free ignitor cable if pinched
by any metal or tubing. Keep
ignitor cable dry
3. Piezo ignitor nut is loose
3. Tighten nut holding piezo igni-
tor to base panel of log set. Nut
is located behind base panel
4. Replace ignitor cable
4. Broken ignitor cable
5. Bad piezo ignitor
5. Replace piezo ignitor
6. Ignitor electrode positioned 6. Replace pilot assembly
wrong
7. Ignitor electrode broken
7. Replace pilot assembly
When ignitor button is pressed, 1. Gas supply turned off or equip- 1. Turn on gas supply or open
there is spark at ODS/pilot but
no ignition
ment shutoff valve closed
2. Control knob not in PILOT 2. Turn control knob to PILOT
position position
3. Control knob not pressed in 3. Press in control knob while in
while in PILOT position PILOT position
equipment shutoff valve
4. Air in gas lines when installed 4. Continue holding down con-
trol knob. Repeat igniting op-
eration until air is removed
5. Depleted gas supply (propane/ 5. Contact local propane/LP gas
LP only)
6. ODS/pilot is clogged
company
6. Clean ODS/pilot (see Clean-
ing and Maintenance, page
23) or replace ODS/pilot as-
sembly
7. Gas regulator setting is not 7. Replace gas regulator
correct
24
111161-01D
Download from Www.Somanuals.com. All Manuals Search And Download.
TROUBLESHOOTING
Continued
OBSERVED PROBLEM POSSIBLE CAUSE
REMEDY
ODS/pilot lights but flame goes 1. Control knob not fully pressed in 1. Press in control knob fully
out when control knob is re- 2. Control knob not pressed in 2. After ODS/pilot lights, keep
leased
long enough
control knob pressed in 30 sec-
onds
3. Equipment shutoff valve not 3. Fully open equipment shutoff
fully open valve
4. Pilot flame not touching ther- 4. A) Contact local natural or
mocouple, which allows ther-
mocouple to cool, causing pi-
lot flame to go out. This prob-
lem could be caused by one or
both of the following:
propane/LP gas company
B) Clean ODS/pilot (see
Cleaning and Maintenance,
page 23) or replace ODS/pi-
lot assembly
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
5. Thermocouple connection 5. Hand tighten until snug, then
loose at control valve
6. Thermocouple damaged
7. Control valve damaged
tighten 1/4 turn more
6. Replace pilot assembly
7. Replace control valve
Burner does light after ODS/ 1. Burner orifice clogged
pilot is lit
1. Clean burner (see Cleaning
and Maintenance, page 23) or
replace burner orifice
2. Inlet gas pressure is too low
2. Contact local natural or pro-
pane/LP gas company
3. Thermopile leads discon- 3. Reconnect leads (see Wiring
nected or improperly con-
nected
Diagram, page 32)
4. Burners will not come on in 4. Replace battery in transmitter
remote position and receiver
Delayed ignition burner
1. Manifold pressure is too low 1. Contact local natural or pro-
pane/LP gas company
2. Burner orifice clogged
2. Clean burner (see Cleaning
and Maintenance, page 23) or
replace burner orifice
Burner backfiring during com- 1. Burner orifice is clogged or 1. Clean burner (see Cleaning
bustion
damaged
and Maintenance, page 23) or
replace burner orifice
2. Damaged burner
3. Gas regulator defective
2. Replace damaged burner
3. Replace gas control
111161-01D
25
Download from Www.Somanuals.com. All Manuals Search And Download.
TROUBLESHOOTING
Continued
OBSERVED PROBLEM POSSIBLE CAUSE
REMEDY
Slightsmokeorodorduringini- 1. Not enough air
tial operation
1. Check burner for dirt and de-
bris. If found, clean burner
(see Cleaning and Mainte-
nance, page 23)
2. Gas regulator defective
2. Replace gas control
3. Residues from manufacturing 3. Problem will stop after a few
processes and logs curing hours of operation
Moisture/condensation noticed 1. Not enough combustion/ven- 1. Refer to Air for Combustion
on windows
tilation air
and Ventilation requirements
(page 5)
Heater produces a whistling 1. Turning control knob to HI po- 1. Turn control knob to LO posi-
noise when burner is lit
sition when burner is cold
2. Air in gas line
tion and let warm up for a minute
2. Operate burner until air is re-
moved from line. Have gas
line checked by local natural
or propane/LP gas company
3. Air passageways on heater 3. Observe minimum installation
blocked clearances (see page 9)
4. Dirty or partially clogged 4. Clean burner (see Cleaning
burner orifice
and Maintenance, page 23) or
replace burner orifice
White powder residue forming 1. When heated, vapors from fur- 1. Turn heater off when using
within burner box or on adja-
cent walls or furniture
niture polish, wax, carpet
cleaners, etc. may turn into
white powder residue
furniture polish, wax, carpet
cleaners or similar products
Remote does not function
1. Battery is not installed.
Battery power is low
1. Replace 9-volt batteries in re-
ceiver and hand-held remote
control
Heaterproducesaclicking/tick- 1. Metal expanding while heat- 1. This is common with most
ing noise just after burner is lit
or shut off
ing or contracting while
cooling
heaters. If noise is exces-
sive, contact qualified ser-
vice person
26
111161-01D
Download from Www.Somanuals.com. All Manuals Search And Download.
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies,
paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes.
These fumes may mix with combustion air and create odors. These odors will disappear over time.
OBSERVED PROBLEM POSSIBLE CAUSE
REMEDY
Heater produces unwanted 1. Heater burning vapors from 1. Open window and ventilate
odors
paint, hair spray, glues, clean-
ers, chemicals, new carpet, etc.
(See IMPORTANT statement
above)
room. Stop using odor caus-
ing products while heater is
running
2. Gas leak. See Warning 2. Locate and correct all leaks
statement at top of page
(see Checking Gas Connec-
tions, page 14)
Heater shuts off in use (ODS 1. Not enough fresh air is avail- 1. Open window and/or door for
operates)
able
2. Low line pressure
ventilation
2. Contact local natural or pro-
pane/LP gas company
3. ODS/pilot is partially clogged 3. Clean ODS/pilot (see Cleaning
and Maintenance, page 23)
Gas odor even when control 1. Gas leak. See Warning 1. Locate and correct all leaks
knob is in OFF position
statement at top of page
(see Checking Gas Connec-
tions, page 14)
2. Replace control valve
2. Control valve defective
Gas odor during combustion
1. Foreign matter between con- 1. Take apart gas tubing and re-
trol valve and burner move foreign matter
2. Gas leak. See Warning 2. Locate and correct all leaks
statement at top of page
(see Checking Gas Connec-
tions, page 14)
111161-01D
27
Download from Www.Somanuals.com. All Manuals Search And Download.
ILLUSTRATED PARTS BREAKDOWN
MODELS CCL3018PR, CCL3018PRA, CCL3018NR, AND CCL3018NRA
2
5
3
1
4
7
17
8
11
12
9
14
6
10
17
Note: Items
16 and 17
are Natural
Gas only.
15
16
18
20
23
19
I
H
21
L
O
O
F
25
F
N
O
T
I P
O
L
22
30
13
28
29
28
27
I
H
24
L
O
O
F
N
F
O
L I P
T
O
23
26
28
111161-01D
Download from Www.Somanuals.com. All Manuals Search And Download.
PARTS LIST
This list contains replaceable parts used in your heater. When ordering parts, follow the instructions
listed under Replacement Parts on page 33 of this manual.
KEY
PART NUMBER
NO. CCL3018PR CCL3018PRA CCL3018NR CCL3018NRA DESCRIPTION
QTY
1
1
2
3
4
5
6
105958-04 111340-03 105958-04 111340-03 Front Log
105959-04 111341-03 105959-04 111341-03 Middle Log
105960-04 111342-03 105960-04 111342-03 Back Log
105961-04 111343-03 105961-04 111343-03 Left Back Crossover Log
105962-04 111344-02 105962-04 111344-02 Left Top Crossover Log
105963-04 111345-02 105963-04 111345-02 Right Bottom Crossover
Log (#6)
1
1
1
1
1
1
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
4
4
1
1
1
2
1
1
7
8
9
103778-01 103778-01 103779-01 103779-01 ODS Pilot
098249-01 098249-01 098249-01 098249-01 ODS Nut
111331-01 111331-01 104422-05 104422-05 Burner Outlet Tube
10 098264-02 098264-02 098264-02 098264-02 Male Connector
11 111124-01 111124-01 111124-01 111124-01 Burner Retainer Spring
12 099056-19 099056-19 099056-26 099056-26 Burner Orifice Injector
13 102445-01 102445-01 102445-01 102445-01 Piezo Ignitor
14 102980-01 102980-01 102980-01 102980-01 Burner
15 100609-01 100609-01 099387-13 099387-13 Pilot Tube
____
____
____
____
16
17
099918-02 099918-02 Pilot Regulator
099387-15 099387-15 Pilot Tube (Valve to regulator)
18 103345-02 103345-02 103345-02 103345-02 Lower Bracket
19 103284-02 103284-02 103284-02 103284-02 Wiring Harness
20 103781-01 103781-01 103781-02 103781-02 Gas Control Valve
21 104099-01 104099-01 104099-01 104099-01 Heat Shield
22 103587-02 103587-02 103587-02 103587-02 Plate, Switch
23 M11084-38 M11084-38 M11084-38 M11084-38 Screw, #8 x .38
24 M12461-26 M12461-26 M12461-26 M12461-26 Screw, Hex Slt Wsr 10-32 x .38
25
**
**
**
**
Painted Base Assy
26 103784-01 103784-01 103784-01 103784-01 Off-Pilot-On Knob
27 103784-02 103784-02 103784-02 103784-02 Flame Adjustment Knob
28 098304-01 098304-01 098304-01 098304-01 Screw
29 099998-01 099998-01 099998-01 099998-01 Switch
30 098271-10 098271-10 098271-10 098271-10 Ignitor Cable
PARTS AVAILABLE — NOT SHOWN
100563-01 100563-01 100563-01 100563-01 Warning Plate
103877-01 103877-01 103877-01 103877-01 Lighting Instructions Plate
100565-01 100565-01 100565-01 100565-01 Warning Plate Fastener
100639-01 100639-01 100639-01 100639-01 Caution Decal
101137-02 101137-02 101137-02 101137-02 Hardware Kit
1
1
1
1
1
1
GA6060
GA6060
GA6060
GA6060
Lava Rock
** Not a field replaceable part.
111161-01D
29
Download from Www.Somanuals.com. All Manuals Search And Download.
ILLUSTRATED PARTS BREAKDOWN
MODELS
CCL3924PR, CCL3924PRA, CCL3924NR, CCL3924NRA, CCL3930PR,
CCL3930PRA, CCL3930NR, CCL3930NRA, CHL3924NR, AND CHL3924PR
2
5
3
1
4
8
9
28
11
20
7
6
12
30
14
10
28
Note: Items
28 and 29
are Natural
Gas only.
15
29
17
16
18
13
I
H
23
L
O
O
F
19
F
N
O
T
I P
O
L
22
20
21
24
31
I
H
27
L
O
O
F
N
F
O
L I P
T
O
25
18
26
30
111161-01D
Download from Www.Somanuals.com. All Manuals Search And Download.
PARTS LIST
This list contains replaceable parts used in your heater. When ordering parts, follow the instructions
listed under Replacement Parts on page 33 of this manual.
PART NUMBER
CHL3924PR
CHL3924NR
KEY CCL3924PR CCL3924PRA CCL3930PR CCL3930PRA
NO. CCL3924NR CCL3924NRA CCL3930NR CCL3930NRA DESCRIPTION
QTY
1
1
1
1
1
1
1
1
2
3
4
5
6
7
105958-03 111340-02 105958-02 111340-01 Front Log
105959-03 111341-02 105959-02 111341-01 Middle Log
105960-03 111342-02 105960-02 111342-01 Back Log
105961-03 111343-02 105961-02 111343-01 Left Back Crossover Log
105962-03 111344-01 105962-03 111344-01 Left Top Crossover Log
105963-04 111345-02 105963-02 111345-01 Right Btm Crossover Log
—
—
105929-02 111346-01 Right Top Crossover Log
PART NUMBER
CHL3924PR
CHL3924NR
KEY CCL3924PR CCL3924NR CCL3930PR CCL3930NR
NO.
CCL3924PRA CCL3924NRA CCL3930PRA CCL3930NRA DESCRIPTION
QTY.
_____
ODS Pilot Assembly LP
103779-01 ODS Pilot Assembly NG
8
103778-01 103778-01 103778-01
_____ _____
1
1
2
1
1
1
1
1
1
1
1
1
7
1
1
1
1
1
2
1
1
4
1
1
1
1
1
103779-01
098249-01 098249-01 098249-01 098249-01 ODS Nut
9
10 098264-02 098264-02 098264-02 098264-02 Male Connector
11 111124-01 111124-01 111124-01 111124-01 Burner Retainer Spring
12 099056-17 099056-16 099056-17 099056-16 Burner Orifice Injector
13 103284-02 103284-02 103284-02 103284-02 Wiring Harness
14 102772-01 102772-01 102772-01 102772-01 Burner
15 099387-09 099387-12 099387-09 099387-12 Pilot Tube
_____
16 103781-02 103781-02 103781-02
103781-01
Gas Control Valve LP
103781-01 Gas Control Valve NG
_____
_____
17 103345-01 103345-01 103345-01 103345-01 Lower Bracket
18 M11084-38 M11084-38 M11084-38 M11084-38 Screw, #8 x .38
19
**
**
**
**
Painted Base Assembly
20 098271-10 098271-10 098271-10 098271-10 Ignitor Cable
21 102445-01 102445-01 102445-01 102445-01 Piezo Ignitor
22 103587-02 103587-02 103587-02 103587-02 Plate, Switch
23 104099-01 104099-01 104099-01 104099-01 Heat Shield
24 098304-01 098304-01 098304-01 098304-01 Screw
25 103784-02 103784-02 103784-02 103784-02 Flame Adjustment Knob
26 103784-01 103784-01 103784-01 103784-01 Off-Pilot-On Knob
27 M12461-26 M12461-26 M12461-26 M12461-26 Screw, Hex Slt Wsr 10-32 x .38
100609-01 Pilot Tube (Regulator to Pilot)
099918-02 Pilot Regulator
30 103342-02 103342-01 103342-02 103342-01 Burner Outlet Tube Kit LP
111331-03 111331-03 111331-03 111331-03 Burner Outlet Tube Kit NG
31 099998-01 099998-01 099998-01 099998-01 Switch
28
29
_____
_____
100609-01
099918-02
_____
_____
PARTS AVAILABLE — NOT SHOWN
100563-01 100563-01 100563-01 100563-01 Warning Plate
103877-01 103877-01 103877-01 103877-01 Lighting Instructions Plate
100565-01 100565-01 100565-01 100565-01 Warning Plate Fastener
100639-01 100639-01 100639-01 100639-01 Caution Decal
101137-02 101137-02 101137-02 101137-02 Hardware Kit
1
1
1
1
1
1
1
GA6060
_____
GA6060
111910-01
GA6060
_____
GA6060
_____
Lava Rock
Remote Receiver (CHL Only)
** Not a field replaceable part.
111161-01D
31
Download from Www.Somanuals.com. All Manuals Search And Download.
SPECIFICATIONS
CCL3924PR
CCL3018PR
CCL3018PRA
CCL3924PRA
CHL3924PR
CCL3930PR
CCL3930PRA
Btu (Variable)
Type Gas
16,000/30,000
Propane/LP
Piezo
20,000/39,000
Propane/LP
Piezo
20,000/39,000
Propane/LP
Piezo
Ignition
Manifold Pressure
8.0" W.C.
8.0" W.C.
8.0" W.C.
Inlet Gas Pressure (in. of water)
Maximum
Minimum*
14"
11"
14"
11"
14"
11"
Shipping Weight
28 lbs.
66 lbs.
70 lbs.
* For the purpose of input adjustment
CCL3924NR
CCL3924NRA
CHL3924NR
20,000/39,000
Natural Gas
Piezo
CCL3018NR
CCL3930NR
CCL3930NRA
20,000/39,000
Natural Gas
Piezo
CCL3018NRA
16,000/30,000
Natural Gas
Piezo
Btu (Variable)
Type Gas
Ignition
Manifold Pressure
3.5" W.C.
3.5" W.C.
3.5" W.C.
Inlet Gas Pressure (in. of water)
Maximum
Minimum*
10.5"
5"
10.5"
5"
10.5"
5"
Shipping Weight
28 lbs.
66 lbs.
70 lbs.
* For the purpose of input adjustment
WIRING DIAGRAM
TECHNICAL SERVICE
You may have further questions about installation,
operation, or troubleshooting. If so, contact DESA
Heating Products’ Technical Service Department
at 1-866-672-6040. When calling, please have your
model and serial numbers of your heater ready.
Black
On
Off
Remote
Receiver
Red
TPTH
Gas Control
TPTH
TH
TP
You can also visit DESA Heating Products’ tech-
Red
Thermopile
White
SERVICE HINTS
When Gas Pressure Is Too Low
•
•
•
•
pilot will not stay lit
burners will have delayed ignition
heater will not produce specified heat
propane/LP gas supply may be low
You may feel your gas pressure is too low. If so,
contact your local propane/LP gas supplier.
32
111161-01D
Download from Www.Somanuals.com. All Manuals Search And Download.
FBD
REPLACEMENT PARTS
1349 Adams Street
Bowling Green, KY 42103-3414
270-846-1199
1-800-654-8534
Fax: 1-800-846-0090
Note: Use only original replacement parts. This
will protect your warranty coverage for parts re-
placed under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they
can’t supply original replacement part(s), call
DESA Heating Products’ Technical Service De-
partment at 1-866-672-6040.
Master Parts Dist.
1251 Mound Ave NW
Grand Rapids, MI 49504-2672
616-791-0505
When calling DESA Heating Products, have ready
1-800-446-1446
Fax: 616-791-8270
•
•
•
•
•
•
your name
your address
model and serial numbers of your heater
how heater was malfunctioning
type of gas used (propane/LP or natural gas)
purchase date
Washer Equipment Co.
1715 Main Street
Kansas City, MO 64108-2195
KS, MO, AR
816-842-3911
Usually, we will ask you to return the part to the
factory.
East Coast Energy Products
707 Broadway
W. Long Branch, NJ 07764-1542
732-870-8809
1-800-755-8809
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they
can’t supply original replacement part(s), either
contact your nearest Parts Central (below) or call
DESA Heating Products at 1-866-672-6040 for re-
ferral information.
Laportes Parts & Service
2444 N. 5th Street
Hartsville, SC 29550-7704
843-332-0191
Parts Department
When calling DESA Heating Products, have ready
•
•
model number of your heater
the replacement part number
PARTS CENTRAL
Cans Unlimited, Inc.
P.O. Box 645
Taylor, SC 29687-0013
All States
803-879-3009
These Parts Centrals are privately owned busi-
nesses. They have agreed to support our customer’s
needs by providing original replacement parts and
accessories.
Tool & Equipment Co.
1348 Dixwell Avenue
Hamden, CT 06514-0322
1-800-397-7553
1-800-845-5301
203-248-7553
Parts Department
Portable Heater Parts
342 N. County Rd. 400 East
Valparaiso, IN 46383-9704
All States
219-462-7441
1-888-619-7060
111161-01D
33
Download from Www.Somanuals.com. All Manuals Search And Download.
ACCESSORIES
Purchase these fireplace accessories from your lo-
cal dealer. If they can not supply these accessories,
either contact your nearest Parts Central (page 33)
or call DESA Heating Products’ Sales Department
at 1-866-672-6040 for referral information.You can
also write to the address listed on the back page of
this manual.
RECEIVER AND HAND-HELD
THERMOSTAT REMOTE CONTROL
KIT - CGHRCTB SERIES
For all models. Allows the gas log heater to be op-
erated in a manually or thermostatically-controlled
mode. You can turn the gas log heater on and off
without ever leaving the comfort of your easy chair.
Included with CHL3924NR/PR models.
EQUIPMENT SHUTOFF VALVE
GA5010
For all models. Equipment shutoff valve with 1/8"
NPT tap. Fits 1/2" NPT pipe.
RECEIVER AND HAND-HELD
REMOTE CONTROL KIT - CGHRCB
SERIES
FIREPLACE HOOD
Black - GA6050
Brass - GA6052
Antique Brass - GA6053
For all models. Helps deflect heat away from man-
tel or wall above fireplace.
For all models. Allows the gas log heater to be
turned on and off by using a hand-held remote
control.
CLEANING KIT - CCK
(Not Shown)
LAVA ROCK - GA6060
(Not Shown)
For all models. Order when additional rock is
For all models. Your vent-free gas appliance re-
quires regular cleaning and maintenance to pre-
vent performance problems. This kit gives you the
tools and instructions to make it easy to clean all
critical areas of your appliance.
desired (1.8 lb. bag).
DAMPER CLAMP - GA6080
(Not Shown)
INFORMATION VIDEO - 108917-01
For all models. Permanently opens chimney flue
damper for vented operation. Can be used only
with non-thermostat accessories.
For all models. A care and maintenance video is
available by calling 1-866-672-6040.You may also
email your request to
34
111161-01D
Download from Www.Somanuals.com. All Manuals Search And Download.
NOTES
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________
111161-01D
35
Download from Www.Somanuals.com. All Manuals Search And Download.
WARRANTY INFORMATION
KEEP THIS WARRANTY
Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our
standard written warranty. We make no other warranty, expressed or implied.
LIMITED WARRANTY
COMFORT GLOW VENT-FREE GAS LOG HEATERS
DESA Heating Products warrants this product to be free from defects in materials and components for two (2)
year from the date of first purchase, provided that the product has been properly installed, operated and main-
tained in accordance with all applicable instructions. To make a claim under this warranty the Bill of Sale or
cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to
restore this heater to proper operating condition and an allowance for labor when provided by a DESA Heating
Products Authorized Service Center. Warranty part(s) MUST be obtained through authorized dealers of this prod-
uct and/or DESA Heating Products who will provide original factory replacement parts. Failure to use original
factory replacement parts voids this warranty. The heater MUST be installed by a qualified installer in accordance
with all local codes and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts
that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by
improper installation. Travel, diagnostic cost, labor, transportation and any and all such other costs related to
repairing a defective heater will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE
OF THE PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED
WARRANTIESAND LIMITS THE DURATION OFANYANDALL IMPLIED WARRANTIES, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO TWO (2)
YEAR ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE; AND DESA HEATING PROD-
UCTS’ LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA
HEATING PRODUCTS SHALLNOT BE LIABLE FORANYOTHER DAMAGES WHATSOEVER INCLUD-
ING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of
incidental or consequential damages, so the above limitation on implied warranties, or exclusion or limitation on
damages may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
For information about this warranty write:
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
111161-01
Rev. D
04/04
111161 01
NOT A UPC
Download from Www.Somanuals.com. All Manuals Search And Download.
|