Desa Outdoor Fireplace VTGF33NRB User Manual

UNVENTED (VENT-FREE) GAS FIREPLACE  
OWNER’S OPERATION AND INSTALLATION MANUAL  
Patent Pending  
Shown with optional cabinet mantel, hearth base and trim accessories.  
VTGF33NRB AND VTGF33PRB  
GAS FIREPLACE WITH TOTAL CONTROL SYSTEM (TCS)  
WARNING: If the information in this manual is not fol-  
lowed exactly, a fire or explosion may result causing  
property damage, personal injury, or loss of life.  
— Do not store or use gasoline or other flammable  
vapors and liquids in the vicinity of this or any other  
appliance.  
— WHAT TO DO IF YOU SMELL GAS  
• Do not try to light any appliance.  
• Do not touch any electrical switch; do not use  
any phone in your building.  
• Immediatelycallyourgassupplierfromaneighbor’s  
phone. Follow the gas supplier’s instructions.  
• If you cannot reach your gas supplier, call the fire  
department.  
— Installationandservicemustbeperformedbyaquali-  
fied installer, service agency, or the gas supplier.  
Save this manual for future reference.  
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SAFETY INFORMATION  
WARNING:Donotallowfans  
toblowdirectlyintothereplace.  
Avoidanydraftsthatalterburner  
flame patterns. Ceiling fans can  
create drafts that alter burner  
flame patterns. Altered burner  
patterns can cause sooting.  
WARNING:Thisproductcon-  
tainsand/orgenerateschemicals  
known to the State of California  
to cause cancer or birth defects,  
or other reproductive harm.  
IMPORTANT: Read this owner’s  
manualcarefullyandcompletely  
before trying to assemble, op-  
erate, or service this heater.  
Improper use of this heater can  
cause serious injury or death  
from burns, fire, explosion,  
electrical shock, and carbon  
monoxide poisoning.  
Due to high temperatures, the  
applianceshouldbelocatedout  
oftrafficandawayfromfurniture  
and draperies.  
Do not place clothing or other  
flammable material on or near  
the appliance. Never place any  
objects on the heater.  
DANGER:Carbonmonoxide  
poisoning may lead to death!  
Fireplace front and screen be-  
comeveryhotwhenrunningre-  
place. Keep children and adults  
away from hot surfaces to avoid  
burns or clothing ignition. Fire-  
place will remain hot for a time  
after shutdown. Allow surfaces  
to cool before touching.  
CarbonMonoxidePoisoning:Early signs of carbon  
monoxide poisoning resemble the flu, with head-  
aches, dizziness, or nausea. If you have these signs,  
the heater may not be working properly. Get fresh  
air at once! Have heater serviced. Some people  
are more affected by carbon monoxide than others.  
These include pregnant women, people with heart  
or lung disease or anemia, those under the influence  
of alcohol, and those at high altitudes.  
Carefully supervise young chil-  
dren when they are in the room  
with fireplace. When using the  
optional hand-held remote ac-  
cessory, keep selector switch  
in the OFF position to prevent  
childrenfromturningonburners  
with remote.  
Natural and Propane/LP Gas: Natural and pro-  
pane/LP gases are odorless. An odor-making agent  
is added to the gas. The odor helps you detect a gas  
leak. However, the odor added to the gas can fade.  
Gas may be present even though no odor exists.  
Make certain you read and understand all warn-  
ings. Keep this manual for reference. It is your  
guide to safe and proper operation of this heater.  
WARNING: Any change to  
this heater or its controls can  
be dangerous.  
You must operate this fireplace  
with the fireplace screen and  
hood in place. Make sure fire-  
place screen and hood are in  
place before running heater.  
WARNING:Donotuseablow-  
er insert, heat exchanger insert,  
orotheraccessorynotapproved  
for use with this heater.  
Keep the appliance area clear  
and free from combustible ma-  
terials,gasoline,andotheram-  
mable vapors and liquids.  
113134-01B  
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12. Do not use fireplace if any part has been  
exposed to or under water. Immediately call  
a qualified service technician to inspect the  
fireplace and to replace any part of the control  
system and any gas control which has been  
under water.  
SAFETY INFORMATION  
Continued  
1. This appliance is only for use with the type of  
gas indicated on the rating plate. This appliance  
is not convertible for use with other gases.  
2. Do not place propane/LP supply tank(s) in-  
side any structure. Locate propane/LP supply  
tank(s) outdoors (propane/LP units only).  
13. Do not operate fireplace if any log is broken.  
Do not operate fireplace if a log is chipped  
(dime-sized or larger).  
3. If you smell gas  
14. Turn fireplace off and let cool before servicing.  
Only a qualified service person should service  
and repair fireplace.  
• shut off gas supply  
• do not try to light any appliance  
• do not touch any electrical switch; do not use  
any phone in your building  
15. Operating fireplace above elevations of 4,500  
feet could cause pilot outage.  
• immediately call your gas supplier from a  
neighborʼs phone. Follow the gas supplierʼs  
instructions  
16. To prevent performance problems with pro-  
pane/LP units, do not use propane/LP fuel  
tanks of less than 100 lb. capacity.  
• if you cannot reach your gas supplier, call  
the fire department  
17. Provide adequate clearances around air  
openings.  
4. This fireplace shall not be installed in a bed-  
room or bathroom.  
PRODUCT  
5. Do not use this fireplace as a wood-burning  
fireplace. Use only the logs provided with  
the fireplace.  
IDENTIFICATION  
Log Set  
6. Do not add extra logs or ornaments such as  
pine cones, vermiculite, or rock wool. Using  
these added items can cause sooting. Do not  
add lava rock around base. Rock and debris  
could fall into the control area of fireplace.  
Piezo  
Ignitor  
7. To prevent the creation of soot, follow the  
instructions in Cleaning and Maintenance,  
page 25.  
Fan  
Switch  
Base  
Assembly  
8. Before using furniture polish, wax, carpet  
cleaner, or similar products, turn heater off.  
If heated, the vapors from these products may  
create a white powder residue within burner  
box or on adjacent walls or furniture.  
Figure 1 - Log Set and Base  
Top Louver Top Outer Casing  
9. This fireplace needs fresh air ventilation to run  
properly. This fireplace has an Oxygen Deple-  
tion Sensing (ODS) safety shutoff system. The  
ODS shuts down the fireplace if not enough  
fresh air is available. See Air for Combustion  
and Ventilation, page 5. If fireplace keeps  
shutting off, see Troubleshooting, pags 27.  
Assembly  
Blower  
Assembly  
10. Do not run fireplace  
• where flammable liquids or vapors are used  
or stored  
• under dusty conditions  
11. Do not use this fireplace to cook food or burn  
paper or other objects.  
Screen  
Assembly  
Bottom Louver Assembly  
Figure 2 - Fireplace  
4
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113134-01B  
PIEZO IGNITION SYSTEM  
LOCAL CODES  
This fireplace has a piezo ignitor. This system  
requires no matches, batteries, or other sources  
to light fireplace.  
Install and use fireplace with care. Follow all local  
codes. In the absence of local codes, use the lat-  
est edition of The National Fuel Gas Code, ANSI  
Z223.1/NFPA 54*.  
WIRELESS REMOTE CONTROL  
*Available from:  
This fireplace features an infrared wireless remote  
control. This control system can be used to auto-  
matically light the pilot and adjust the burner flame  
height at the push of a button.  
American National Standards Institute, Inc.  
1430 Broadway  
New York, NY 10018  
National Fire Protection Association, Inc.  
Batterymarch Park  
Quincy, MA 02269  
WIRED WALL-MOUNTED REMOTE  
CONTROL  
This fireplace features a two-button wall switch  
assembly with glowing LEDʼs. The wall switch  
performs the same functions as the wireless hand-  
held remote control with the added feature of LEDʼs  
for visual feedback of operation and status.  
UNPACKING  
CAUTION:Donotremovethe  
dataplatesattachedtotheheater  
base assembly. The data plates  
contain important warranty and  
safety information.  
BLOWER ASSEMBLY  
This fireplace includes a blower assembly. The  
blower operates thermostatically. The blower circu-  
lates heated air from the fireplace into the room.  
1. With utility knife, cut the carton all the way  
around above the staples on the bottom tray.  
Lift the carton off the heater. Remove packing.  
Note: The hood is located in the packing on  
the right hand side of the heater front. Lift the  
heater off the bottom tray.  
AIR FOR COMBUSTION  
AND VENTILATION  
WARNING: This heater shall  
not be installed in a confined  
spaceorunusuallytightconstruc-  
tionunlessprovisionsareprovid-  
ed for adequate combustion and  
ventilationair.Readthefollowing  
instructionstoinsureproperfresh  
air for this and other fuel-burning  
appliances in your home.  
2. Locate two screws above top corners of the  
fireplace screen. Remove and discard these  
screws. Lift fireplace screen up and pull out  
to remove.  
3. Remove protective packaging applied to logs,  
log base assembly, and fireplace.  
4. Remove fireplace hood from carton insert.  
5. Check all items for any shipping damage. If  
damaged, promptly inform dealer where you  
bought fireplace.  
Todayʼs homes are built more energy efficient  
than ever. New materials, increased insulation, and  
new construction methods help reduce heat loss  
in homes. Home owners weather strip and caulk  
around windows and doors to keep the cold air out  
and the warm air in. During heating months, home  
owners want their homes as airtight as possible.  
PRODUCT FEATURES  
OPERATION  
This vent-free fireplace is clean burning. It requires  
no outside venting. There is no heat loss out a vent  
or up a chimney. Heat is generated by both realistic  
flames and glowing embers. When used without the  
optional blower, the fireplace requires no electricity  
making it ideal for emergency backup heat.  
While it is good to make your home energy effi-  
cient, your home needs to breathe. Fresh air must  
enter your home.All fuel-burning appliances need  
fresh air for proper combustion and ventilation.  
Exhaust fans, fireplaces, clothes dryers, and fuel  
burning appliances draw air from the house to  
operate. You must provide adequate fresh air for  
these appliances. This will insure proper venting  
of vented fuel-burning appliances.  
SAFETY DEVICE  
This fireplace has a pilot with an Oxygen Depletion  
Sensing (ODS) safety shutoff system. The ODS/  
pilot is a required feature for vent-free room heat-  
ers. The ODS/pilot system shuts off the fireplace  
if there is not enough fresh air.  
113134-01B  
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Confined Space and Unconfined Space  
The National Fuel Gas Code, ANSI Z223.1/NFPA  
54 defines a confined space as a space whose  
volume is less than 50 cubic feet per 1,000 Btu  
per hour (4.8 m3 per kw) of the aggregate input  
rating of all appliances installed in that space and  
an unconfined space as a space whose volume is  
not less than 50 cubic feet per 1,000 Btu per hour  
(4.8 m3 per kw) of the aggregate input rating of  
all appliances installed in that space. Rooms com-  
municating directly with the space in which the  
appliances are installed*, through openings not  
furnished with doors, are considered a part of the  
unconfined space.  
AIR FOR COMBUSTION  
AND VENTILATION  
Continued  
PROVIDING ADEQUATE  
VENTILATION  
The following are excerpts from National Fuel  
Gas Code, ANSI Z223.1/NFPA 54, Section 5.3,  
Air for Combustion and Ventilation.  
All spaces in homes fall into one of the three fol-  
lowing ventilation classifications:  
1. Unusually Tight Construction  
2. Unconfined Space  
* Adjoining rooms are communicating only if  
there are doorless passageways or ventilation grills  
between them.  
3. Confined Space  
The information on pages 5 through 7 will help  
you classify your space and provide adequate  
ventilation.  
DETERMINING FRESH-AIR FLOW  
FOR HEATER LOCATION  
Unusually Tight Construction  
The air that leaks around doors and windows  
may provide enough fresh air for combustion and  
ventilation. However, in buildings of unusually  
tight construction, you must provide additional  
fresh air.  
Determining if You Have a Confined or  
Unconfined Space  
Use this work sheet to determine if you have a  
confined or unconfined space.  
Space: Includes the room in which you will install  
fireplace plus any adjoining rooms with doorless pas-  
sageways or ventilation grills between the rooms.  
Unusually tight construction is defined as  
construction where:  
a. walls and ceilings exposed to the out-  
side atmosphere have a continuous  
water vapor retarder with a rating of  
one perm (6 x 10-11 kg per pa-sec-m2) or  
less with openings gasketed or sealed  
and  
1. Determine the volume of the space (length x  
width x height).  
Length x Width x Height =__________cu. ft.  
(volume of space)  
Example: Space size 20 ft. (length) x 18 ft.  
(width) x 8 ft. (ceiling height) = 2880 cu. ft.  
(volume of space)  
b. weather stripping has been added on  
openable windows and doors and  
If additional ventilation to adjoining room is  
supplied with grills or openings, add the volume  
of these rooms to the total volume of the space.  
c. caulking or sealants are applied to  
areas such as joints around window  
and door frames, between sole plates 2. Multiply the space volume by 20 to determine  
the maximum Btu/Hr the space can support.  
and floors, between wall-ceiling joints,  
between wall panels, at penetrations  
for plumbing, electrical, and gas lines,  
and at other openings.  
__________ (volume of space) x 20 = (Maxi-  
mum Btu/Hr the space can support)  
Example: 2880 cu. ft. (volume of space) x 20 =  
57,600 (maximum Btu/Hr the space can support)  
If your home meets all of the three criteria  
above, you must provide additional fresh  
air. See Ventilation Air From Outdoors,  
page 7.  
3. Add the Btu/Hr of all fuel burning appliances in  
the space.  
Vent-free fireplace  
Gas water heater*  
Gas furnace  
__________ Btu/Hr  
__________ Btu/Hr  
__________ Btu/Hr  
__________ Btu/Hr  
__________ Btu/Hr  
If your home does not meet all of the three  
criteria above, proceed to Determining  
Fresh-Air Flow for Fireplace Location.  
Vented gas heater  
Gas fireplace logs  
Other gas appliances* + ________ Btu/Hr  
Total = ________ Btu/Hr  
* Do not include direct-vent gas appliances. Di-  
rect-vent draws combustion air from the outdoors  
and vents to the outdoors.  
6
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113134-01B  
VENTILATION AIR  
AIR FOR COMBUSTION  
Ventilation Air From Inside Building  
This fresh air would come from an adjoining un-  
confined space. When ventilating to an adjoining  
unconfined space, you must provide two perma-  
nent openings: one within 12" of the ceiling and  
one within 12" of the floor on the wall connecting  
the two spaces (see options 1 and 2, Figure 3). You  
can also remove door into adjoining room (see  
option 3, Figure 3). Follow the National Fuel Gas  
Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for  
Combustion and Ventilation for required size of  
ventilation grills or ducts.  
AND VENTILATION  
Continued  
Example:  
Gas water heater  
40,000  
_____________ Btu/Hr  
33,000  
Vent-free fireplace +____________ Btu/Hr  
73,000  
Total  
=____________ Btu/Hr  
4. Compare the maximum Btu/Hr the space can  
support with the actual amount of Btu/Hr used.  
_________Btu/Hr (maximum the space can support)  
_________Btu/Hr (actual amount of Btu/Hr used)  
Example: 57,600 Btu/Hr (maximum the space  
can support)  
12"  
73,000 Btu/Hr (actual amount of  
Btu/Hr used)  
Ventilation  
Ventilation Grills  
Into Adjoining Room,  
Option 2  
Grills  
Into Adjoining  
Room,  
The space in the example is a confined space because  
the actual Btu/Hr used is more than the maximum  
Btu/Hr the space can support. You must provide ad-  
ditional fresh air. Your options are as follows:  
Or  
Remove  
Door into  
Adjoining  
Room,  
Option  
3
Option 1  
A. Rework worksheet, adding the space of an adjoin-  
ingroom. Iftheextraspaceprovidesanunconfined  
space, remove door to adjoining room or add  
ventilation grills between rooms. See Ventilation  
Air From Inside Building.  
12"  
B. Vent room directly to the outdoors. See Ventila-  
tion Air From Outdoors.  
Figure 3 - Ventilation Air from Inside  
Building  
C. Install a lower Btu/Hr fireplace, if lower Btu/Hr  
size makes room unconfined.  
Ventilation Air From Outdoors  
If the actual Btu/Hr used is less than the maximum  
Btu/Hr the space can support, the space is an un-  
confined space. You will need no additional fresh  
air ventilation.  
Provide extra fresh air by using ventilation grills or  
ducts. You must provide two permanent openings:  
one within 12" of the ceiling and one within 12"  
of the floor. Connect these items directly to the  
outdoors or spaces open to the outdoors. These  
spaces include attics and crawl spaces. Follow the  
National Fuel Gas Code, ANSI Z223.1/NFPA 54,  
Section 5.3, Air for Combustion and Ventilation for  
required size of ventilation grills or ducts.  
WARNING: If the area in  
which the heater may be oper-  
ated is smaller than that defined  
as an unconfined space or if the  
building is of unusually tight  
construction, provide adequate  
combustion and ventilation air  
byoneofthemethodsdescribed  
in the National Fuel Gas Code,  
ANSIZ223.1/NFPA54Section5.3  
or applicable local codes.  
IMPORTANT: Do not provide openings for inlet  
or outlet air into attic if attic has a thermostat-  
controlled power vent. Heated air entering the attic  
will activate the power vent.  
Ventilated  
Outlet  
Attic  
Air  
Outlet  
A
ir  
To Attic  
To  
Crawl  
Space  
Inlet  
Air  
Ventilated  
Crawl Space  
Inlet Air  
Figure 4 - Ventilation Air from Outdoors  
113134-01B  
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7
Note:Your fireplace is designed to be used in zero  
clearance installations. Wall or framing material  
can be placed directly against any exterior surface  
on the rear, sides, or top of your fireplace, except  
where standoff spacers are integrally attached. If  
standoff spacers are attached to your fireplace,  
these spacers can be placed directly against wall  
or framing materials.  
INSTALLATION  
NOTICE:Thisheaterisintended  
for use as supplemental heat.  
Use this heater along with your  
primary heating system. Do not  
install this heater as your pri-  
mary heat source. If you have a  
centralheatingsystem,youmay  
run system’s circulating blower  
whileusingheater.Thiswillhelp  
circulatetheheatthroughoutthe  
house. In the event of a power  
outage, you can use this heater  
as your primary heat source.  
Use the dimensions shown for rough openings to  
create the easiest installation (see Built-In Fire-  
place Installation, page 17).  
IMPORTANT: Vent-free heaters add moisture to  
the air. Although this is beneficial, installing fire-  
place in rooms without enough ventilation air may  
cause mildew to form from too much moisture. See  
Air for Combustion and Ventilation, page 5.  
IMPORTANT: Make sure the fireplace is level. If  
fireplace is not level, log set will not work properly.  
WARNING: A qualified ser-  
vice person must install fire-  
place. Follow all local codes.  
CHECK GAS TYPE  
Use the correct gas type (natural or propane/LP)  
for your unit. If your gas supply is not correct, do  
not install fireplace. Call dealer where you bought  
fireplace for proper type fireplace.  
WARNING: Never install the  
fireplace  
WARNING: This appliance  
is equipped for (natural or pro-  
pane/LP) gas. Field conversion  
is not permitted.  
• in a bedroom or bathroom  
• in a recreational vehicle  
• where curtains, furniture,  
clothing, or other flammable  
objectsarelessthan42inches  
from the front, top, or sides of  
the fireplace  
ELECTRICAL HOOKUP  
This fireplace normally operates under 120  
VAC/60 Hz line voltage. The electrical cord sup-  
plied with your fireplace is five feet in length. You  
must locate fireplace within reach of a 120 volt  
grounded electrical outlet. If not, you must install  
an electrical outlet within reach of the fireplace  
power cord. The GA3555 outlet accessory may  
be used for built-in applications.  
• in high traffic areas  
• in windy or drafty areas  
CAUTION: This fireplace  
createswarmaircurrents.These  
currents move heat to wall sur-  
facesnexttoreplace.Installing  
fireplace next to vinyl or cloth  
wall coverings or operating  
fireplacewhereimpurities(such  
as, but not limited to, tobacco  
smoke,aromaticcandles,clean-  
inguids,oilorkerosenelamps,  
etc.)intheairexist,maydiscolor  
walls or cause odors.  
INSTALLATION CLEARANCES  
WARNING: Maintain the  
minimum clearances. If you can,  
provide greater clearances from  
floor, ceiling, and adjoining wall.  
MINIMUM CLEARANCE TO  
COMBUSTIBLE MATERIALS  
Top  
Left and  
Right Sides  
16"  
Bottom  
and Rear  
0"  
0"  
8
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113134-01B  
REMOVING FIREPLACE SCREEN  
AND FLOOR ASSEMBLY  
INSTALLATION  
Continued  
Carefully follow the instructions below. This will  
ensure safe installation.  
NOTICE: Shutoff gas supply  
and disconnect heater from gas  
supply if installing blower into  
previously installed fireplace.  
Contact a qualified service per-  
son to do this.  
Minimum Clearances For Side  
Combustible Material, Side Wall, and  
Ceiling  
A. Clearances from the side of the fireplace  
cabinet to any combustible material and wall  
should follow diagram in Figure 5.  
1. To remove fireplace screen, remove two  
screws that hold fireplace screen in place for  
shipping. These screws are located near top of  
screen. Discard screws. Lift fireplace screen  
up and pull out to remove.  
Example: The face of a mantel, bookshelf,  
etc. is made of combustible material and  
protrudes 3 1/2" from the wall. This combus-  
tible material must be 4" from the side of the  
fireplace cabinet (see Figure 5).  
2. If logs are installed, carefully remove the logs  
and set aside, noting the properly mounted  
location of each.  
B. Clearances from the top of the fireplace  
opening to the ceiling should not be less  
than 42 inches.  
3. Remove screws that attach fireplace floor as-  
sembly to fireplace. Open lower louver door.  
Carefully lift up fireplace floor assembly and  
remove from fireplace, taking care to pull  
flexible gas line through the access holes (see  
Figure 6). Note: Be careful of all wires on  
underside of log base.  
Example  
CAUTION: Do not pick up  
fireplaceoorassemblybyburn-  
ers.Thiscoulddamageburners.  
Only handle base by grates.  
*
*Minimum 16 inches from Side Wall  
Figure 5 - Minimum Clearance for  
Combustible to Wall  
INSTALLATION SEQUENCE  
After unpacking fireplace (see Unpacking, page 5),  
we suggest that you install your fireplace system  
in the following sequence:  
Screw  
1. Removal of fireplace floor assembly (re-  
quired)  
2. Electrical connections for power cord (required)  
3. Relocating wall switch (optional)  
4. Installing blower accessory (optional)  
5. Connecting fireplace to gas supply (required)  
6. Checking gas connections (required)  
Fireplace  
Floor  
Screw  
Assembly  
Flexible  
Gas Line  
7. Firebox installation, conventional or built-in  
(required)  
8. Installing perimeter trim (optional)  
9. Installing fireplace hood (required)  
10. Installing logs (required)  
Figure 6 - Removing Fireplace Floor  
Assembly  
11. Installing fireplace screen (required)  
Use the following instructions to complete each  
step.  
113134-01B  
9
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RELOCATING WALL SWITCH  
ASSEMBLY  
INSTALLATION  
Continued  
Note: The decorative wall switch plate supplied  
is white. The wall switch plate may be painted to  
match your decor.  
ELECTRICAL CONNECTIONS FOR  
POWER CORD  
This fireplace operates on 120 VAC, 60 Hz  
power. An electrical power cord is supplied with  
this unit.  
The push-button switch and decorative wall  
plate assembly supplied with your fireplace is  
pre-mounted at the factory in the lower cavity of  
the fireplace. You may relocate this wall switch  
assembly to a more convenient location such as the  
side of your mantel or directly onto the wall near  
the fireplace. To mount the wall switch assembly,  
you must first cut openings in the mantel or wall  
where the switch will be located.  
For Mantel Installation  
1. Determine from which side of the fireplace the  
power cord will exit. Locate the 1.5" diameter  
hole near the center of floor support bracket on  
appropriate side of lower cavity (see Figure 7).  
2. Locate power cord. Remove wire tie or tape  
holding plug end of power cord.  
Note: If you choose to relocate the wall switch as-  
sembly, do so before final installation into a mantel  
or recessing into a wall. If you are installing an  
optional blower accessory, install it at the same  
time you relocate the wall switch assembly.  
3. Power cord has 2 plastic hole bushings  
threaded onto it. Route cordʼs 3-prong plug  
through the 1.5" diameter hole in appropriate  
floor support bracket.  
4. Push first plastic bushing completely through  
hole. Squeeze bushing as needed to do this.  
CAUTION: The wall switch  
assemblymustneverbemount-  
ed directly above the fireplace  
whereheatmaydamageit.Ifyou  
relocate wall switch assembly  
from lower fireplace cavity, it  
must be mounted either on side  
wall of mantel or on wall to side  
of fireplace.  
5. Install the second plastic bushing into the  
hole in the floor support bracket by snapping  
into place.  
6. Route the 3-prong plug through the 1.5" hole  
in fireplace outer casing.  
7. Install the first plastic bushing into this hole  
by snapping into place.  
8. After you have connected to gas supply and  
checked your gas connections (see pages 14 and  
15), plug power cord into any convenient 3-  
prong grounded wall receptacle near fireplace.  
For Recessed Installation  
If fireplace is to be recessed into a wall (see  
Built-In Fireplace Installation, page 17), we  
recommend mounting wall switch assembly to  
left side of fireplace. The wall switch assembly  
should be mounted approximately 12" from left  
edge of fireplace, and less than 60" from the floor.  
IMPORTANT:Do not locate wall switch assembly  
directly in front of wall stud - there must be room  
behind wall board for wires from switch. If you  
choose to locate wall switch assembly to right side  
of fireplace, the length of the cord restricts you to  
less than 6" from right edge of fireplace and less  
than 48" from floor.  
Hole in Floor  
Support Bracket  
Hole in Outer  
Casing  
Power Cord  
Bushings  
Figure 7 - Routing Power Cord  
For Recessed Installation  
If an outlet is not installed in fireplace, install  
model GA3555 - Outlet Kit with Cover. This  
kit will supply a convenient 3-prong grounded  
electrical outlet for power. Refer to installation  
manual provided with this optional accessory for  
instructions on wiring. Note:A qualified installer  
must make all electrical connections.  
10  
113134-01B  
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6. Pull wall switch assembly and cord from  
fireplace making sure wall switch assembly  
will reach desired mounting location without  
straining cord assembly.  
INSTALLATION  
Continued  
For Mantel Installation  
If fireplace is to be installed into a mantel, (see  
Conventional Fireplace Installation, page 16) the  
wall switch assembly may be mounted on either  
side of the mantel, facing to the side. Do not locate  
wall switch assembly anywhere on the front face  
of the mantel.  
If you are mounting wall switch assembly to a  
wall, continue reading. If you are mounting your  
wall switch assembly to the side of the mantel,  
see page 12.  
CAUTION: Do not apply ex-  
cessive pull on cord.  
CAUTION: Be careful of gas  
lines and wiring when moving  
floor.  
Mounting Wall Switch Assembly to Wall  
for Recessed Fireplace  
7. Create three openings on wall according to  
Template 1, page 39. This is best done by  
making a pattern to work with on your wall.  
Carefully cut page 39 from manual and tape  
paper template vertically onto wall at pre-  
ferred location. Pierce the paper at the centers  
of the 2 holes with a nail or sharp pencil,  
leaving a mark on the wall. Do the same at  
centers of the four circles near the corners of  
the rectangle.  
1. Determine the new location for the wall switch  
assembly. The wires attached to switch are six  
feet long.  
2. Remove 2 screws securing plastic wall switch  
assembly to bracket in fireplace lower cavity.  
Save screws.  
3. Remove wire tie holding coiled wire attached  
to wall switch assembly (see Figure 8).  
4. Remove wall switch assembly from bracket.  
5. Carefully pass wall switch assembly and cord  
through large elongated hole in rear of either  
left or right floor support bracket, depending on  
desired location of switch. Pass wall switch as-  
sembly and cord through 1.5" diameter hole in  
side of fireplace outer casing (see Figure 9).  
8. Remove paper template from wall.  
9. Drill 3/8" holes at each mark.  
10. Using a straight edge and pencil, connect the  
outer edges of the 4 holes for the rectangle (see  
Figure 10). This will give you cutting lines for  
the rectangle you will cut in the wall.  
Burner  
Outlet Tube  
Template from Page 39  
of This Manual  
Firebox Bottom  
Wire  
Tape  
Tie  
Cutting  
Lines  
3/8"  
Diameter  
2 Holes  
3/4"  
Gas Control  
Valve  
Wall Switch  
Assembly  
4 3  
/4"  
Make  
Figure 8 - Relocating Wall Switch  
Assembly  
Marks at  
Centers  
of Holes  
3 3  
/4"  
Hole in  
Outer  
Casing  
Hole in Floor  
Support  
Bracket  
3/8"  
3/16"  
Wall Switch  
Assembly  
Figure 9 - Routing Wall Switch Assembly  
Through Fireplace for Relocation  
Figure 10 - Using Template (Page 39) for  
Wall Switch Assembly Installation  
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11  
17. Insert mounting screws, removed in step 2 of  
Relocating Wall Switch Assembly on pages 10  
and 11, through holes in wall plate and into  
wall anchors.  
INSTALLATION  
Continued  
11. Using a keyhole saw, hack saw blade, drill,  
file, or other suitable tool, carefully cut out the  
rectangular opening. Note: The corners of the  
rectangle may be round. IMPORTANT: Do not  
exceed the size of the rectangle on template.  
18. Tighten screws until wall plate is firmly at-  
tached to wall. Do not overtighten.  
Mounting Wall Switch Assembly to Side  
of Mantel  
12. From inside the recessed opening for the  
fireplace, carefully pass wall switch assembly  
through the rectangular opening to the outside  
of the wall.  
7. Create three openings in the mantel wall ac-  
cording to Template 2, page 39. This is best  
done by making a pattern to work with on the  
mantel. Carefully cut page 39 from manual  
and tape paper template vertically onto mantel  
wall at preferred location. Pierce the paper at  
the centers of the 2 holes with a nail or sharp  
pencil, leaving a mark on the wall. Do the  
same at centers of the four circles near the  
corners of the rectangle.  
13. Using wall anchors supplied in hardware pack-  
age, fold wall anchor as shown in Figure 11.  
14. Insert wall anchor, wings first, into hole. Tap  
anchor flush to wall.  
15. For thin walls (1/2" or less), insert red key into  
wall anchor. Push red key to “pop” open anchor  
wings. See Figure 12. IMPORTANT: Do not  
hammer key! For thick walls (over 1/2" thick),  
do not pop open wings.  
8. Remove paper template from mantel wall.  
9. Drill 1/8" pilot holes at each mark for top and  
bottom screw holes. Drill 3/8" holes at each  
mark for centers of four circles near corners  
of rectangle.  
16. Position wall switch assembly vertically over  
wall openings with decal lettering upright (see  
Figure 13).  
10. Using a straight edge and pencil, connect the  
outer edges of the 4 holes for the rectangle  
(see Figure 10, page 11). This will give you  
cutting lines for the rectangle you will cut in  
the mantel wall.  
11. Using a keyhole saw, hack saw blade, drill,  
file, or other suitable tool, carefully cut out the  
rectangular opening. Note: The corners of the  
rectangle may be round. IMPORTANT: Do not  
exceed the size of the rectangle on template.  
Figure 11 - Folding Anchor  
12. Carefully pass wall switch assembly through  
rectangular opening from inside mantel (see  
Figure 13).  
Figure 12 - Popping Open Anchor Wings  
for Thin Walls  
13. Position wall switch assembly vertically over  
opening with decal lettering upright. Make  
sure wires freely pass through wall without  
binding. Align holes in wall plate with 1/8”  
pilot holes in mantel wall.  
Opening  
in Wall or  
Mantel Wall  
14. Drive mounting screws, removed in step 2 of  
Relocating Wall Switch Assembly on pages 10  
and 11, through wall plate holes and into pilot  
holes in mantel wall.  
Wall Switch  
Assembly  
15. Tighten screws until wall switch assembly  
is firmly attached to mantel. Do not over-  
tighten.  
Screws  
Figure 13 - Securing Wall Switch  
Assembly  
12  
113134-01B  
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For propane/LP units, the installer must supply  
an external regulator. The external regulator will  
reduce incoming gas pressure. You must reduce  
incoming gas pressure to between 11 and 14 inches  
of water. If you do not reduce incoming gas pres-  
sure, heater regulator damage could occur. Install  
external regulator with the vent pointing down  
as shown in Figure 14. Pointing the vent down  
protects it from freezing rain or sleet.  
INSTALLATION  
Continued  
INSTALLING GAS PIPING TO  
FIREPLACE LOCATION  
WARNING: A qualified  
service person must connect  
fireplace to gas supply. Follow  
all local codes.  
CAUTION: Use only new,  
black iron or steel pipe. Inter-  
nally-tinned copper tubing may  
be used in certain areas. Check  
your local codes. Use pipe of  
1/2" diameter or greater to allow  
proper gas volume to fireplace.  
If pipe is too small, undue loss  
of volume will occur.  
WARNING: For propane/LP  
units, never connect fireplace  
directly to propane/LP supply.  
This fireplace requires an ex-  
ternal regulator (not supplied).  
Install the external regulator  
between the heater and pro-  
pane/LP supply.  
Installationmustincludeanequipmentshutoffvalve,  
union, and plugged 1/8" NPT tap. Locate NPT tap  
within reach for test gauge hook up. NPT tap must  
be upstream from fireplace (see Figure 14).  
WARNING: For natural gas  
units, never connect fireplace  
toprivate(non-utility)gaswells.  
This gas is commonly known as  
wellhead gas.  
IMPORTANT: Install equipment shutoff valve  
in an accessible location. The equipment shutoff  
valve is for turning on or shutting off the gas to  
the appliance.  
Installation Items Needed  
Check your building codes for any special re-  
Before installing fireplace, make sure you have quirements for locating equipment shutoff valve  
the items listed below.  
to fireplaces.  
external regulator (supplied by installer, for  
propane/LP units only)  
External  
Regulator  
Propane/LP  
Supply Tank  
piping (check local codes)  
sealant (resistant to propane/LP gas)  
equipment shutoff valve *  
test gauge connection *  
sediment trap  
tee joint  
pipe wrench  
approved flexible gas line with gas connector  
(if allowed by local codes) (not provided)  
* ACSAdesign-certified equipment shutoff valve  
with 1/8” NPT tap is an acceptable alternative to  
test gauge connection. Purchase the optional CSA  
design-certified equipment shutoff valve from your  
dealer. See Accessories, page 36.  
Vent Pointing Down  
Figure 14 - External Regulator with Vent  
Pointing Down (Propane/LP Gas)  
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13  
CONNECTING FIREPLACE TO GAS  
SUPPLY  
INSTALLATION  
Continued  
Installation Items Needed  
Apply pipe joint sealant lightly to male NPT  
threads. This will prevent excess sealant from go-  
ing into pipe. Excess sealant in pipe could result  
in clogged fireplace valves. Never use sealant on  
flare threads.  
5/16" hex socket wrench or nut-driver  
Phillips screwdriver  
sealant (resistant to propane/LP gas, not provided)  
1. If fireplace screen and floor are still installed,  
see Removing Fireplace Screen and Floor  
Assembly, page 9.  
WARNING: Use pipe joint  
sealant that is resistant to liquid  
petroleum (LP) gas.  
2. Route gas line (provided by installer) from  
equipment shutoff valve to fireplace. Route  
flexible gas supply line through one of the  
access holes.  
We recommend that you install a sediment trap in  
supply line as shown in Figure 15. Locate sediment  
trap where it is within reach for cleaning. Install in  
piping system between fuel supply and fireplace.  
Locate sediment trap where trapped matter is not  
likely to freeze. A sediment trap traps moisture and  
contaminants. This keeps them from going into fire-  
place gas controls. If sediment trap is not installed or  
is installed wrong, fireplace may not run properly.  
NOTICE: Most building codes  
do not permit concealed gas  
connections. A flexible gas line  
is provided to allow accessibility  
fromthereplace(seeFigure16).  
The flexible gas supply line con-  
nection to the equipment shutoff  
valve should be accessible.  
CSA Design-Certified  
Equipment Shutoff  
Valve With 1/8" NPT  
Tap*  
3. Attach the flexible gas line to gas supply (see  
Figure 16). Check tightness of flexible gas  
line attached to gas regulator of fireplace (see  
Figure 16).  
Natural  
From Gas  
Meter  
4. Check all gas connections for leaks. See  
Checking Gas Connections, page 15.  
5. Replace fireplace floor assembly. Feed flexible  
gas line into fireplace base area while replacing  
fireplace floor assembly. Make sure the entire  
flexible gas line is in fireplace base area.  
(5" W.C. to  
10.5" W.C.  
Pressure)  
3" Minimum  
Note: Be careful of wires and components on  
underside of fireplace floor. Reattach fireplace  
floor assembly with screws removed in step  
3 of Removing Fireplace Screen and Floor  
Assembly, page 9.  
Propane/LP  
From  
External  
Regulator  
(11" W.C.  
to 14" W.C.  
Pressure  
Pipe  
Nipple  
Cap  
Tee  
Joint  
Sediment Trap  
To Fireplace Gas  
Regulator  
Flexible Gas Line from  
Fireplace Gas Regulator  
Figure 15 - Gas Connection  
* Purchase the optional CSA design-certified  
equipment shutoff valve from your dealer. See  
Accessories, page 36.  
Equipment  
Shutoff Valve  
Provided by  
Installer  
From Gas Meter (Natural)  
From External Regulator  
(Propane/LP)  
Figure 16 - Attaching Gas Lines Together  
14  
113134-01B  
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Test Pressures Equal To or Less Than  
1/2 PSIG (3.5 kPa)  
1. Close equipment shutoff valve (see Figure 17).  
INSTALLATION  
Continued  
CHECKING GAS CONNECTIONS  
2. Pressurize supply piping system by either  
opening propane/LP supply tank valve for  
propane/LP gas or opening main gas valve  
located on or near gas meter for natural gas,  
or using compressed air.  
WARNING:Testallgaspiping  
and connections, internal and  
external to unit, for leaks after  
installing or servicing. Correct  
all leaks at once.  
3. Check all joints from gas meter for natural gas  
or propane/LP supply to equipment shutoff  
valve for propane/LP gas (see Figures 18 or  
19). Apply noncorrosive leak detection fluid to  
all joints. Bubbles forming show a leak.  
WARNING: Never use an  
open flame to check for a leak.  
Applyanoncorrosiveleakdetec-  
tion fluid to all joints. Bubbles  
forming show a leak. Correct all  
leaks at once.  
4. Correct all leaks at once.  
Open  
Equipment  
Shutoff  
Valve  
Closed  
WARNING: For propane/LP  
units,makesureexternalregula-  
tor has been installed between  
propane/LP supply and heater.  
See guidelines under Installing  
Gas Piping to Fireplace Loca-  
tion, page 13.  
Figure 17 - Equipment Shutoff Valve  
Equipment  
Shutoff Valve  
Gas Meter  
PRESSURE TESTING GAS SUPPLY  
PIPING SYSTEM  
Test Pressures In Excess Of 1/2 PSIG  
(3.5 kPa)  
1. Disconnect appliance with its appliance main  
gas valve (control valve) and equipment  
shutoff valve from gas supply piping system.  
Pressures in excess of 1/2 psig will damage  
fireplace gas regulator.  
Manual Gas Valve  
Figure 18 - Checking Gas Joints for  
Natural Gas Fireplace  
2. Cap off open end of gas pipe where equipment  
shutoff valve was connected.  
Equipment  
Shutoff Valve  
3. Pressurize supply piping system by either  
opening propane/LP supply tank valve for  
propane/LP gas or opening main gas valve  
located on or near gas meter for natural gas,  
or using compressed air.  
Propane/LP  
Supply Tank  
4. Check all joints of gas supply piping system.  
Apply noncorrosive leak detection fluid to all  
joints. Bubbles forming show a leak.  
5. Correct all leaks at once.  
Manual Gas Valve  
6. Reconnect fireplace and equipment shutoff  
valve to gas supply. Check reconnected fittings  
for leaks.  
Figure 19 - Checking Gas Joints for  
Propane/LP Gas Fireplace  
113134-01B  
15  
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4. Place hearth base accessory against wall at  
installation location. Cut an access hole in  
hearth top to run flexible gas line to fireplace  
(see Figure 20). Make sure to locate access  
hole so cabinet mantel will cover it when  
installed. Note: You can secure base to floor  
using wood screws. Countersink screw heads  
and putty over.  
INSTALLATION  
Continued  
PRESSURE TESTING FIREPLACE GAS  
CONNECTIONS  
1. Open equipment shutoff valve (see Figure 17,  
page 15).  
2. Open main gas valve located on or near gas  
meter for natural gas or open propane/LP  
supply tank valve.  
5. Route flexible gas line through access hole in  
hearth base.  
3. Place manual ignition switch in the OFF  
position.  
6. Centercabinetmantelonhearthbase(seeFigure  
21). Make sure mantel is flush against wall.  
4. Check all joints from equipment shutoff valve  
to gas valve (see Figure 18 or 19, page 15).  
Apply noncorrosive leak detection fluid to all  
joints. Bubbles forming show a leak.  
7. Break off nailing flanges (see Figure 22) with  
hammer or pliers.  
Rigid Pipe  
and Gas  
Electrical  
Outlet  
5. Correct all leaks at once.  
Shutoff Valve  
Gas Line  
Access  
Hole  
6. Light fireplace (see Operating Fireplace, page  
21). Check all other internal joints for leaks.  
Hearth Base  
7. Turn off fireplace (see To Turn Off Gas to  
Appliance, pages 23 or 24).  
CONVENTIONAL FIREPLACE  
INSTALLATION  
Conventional installation of fireplace involves in-  
stalling fireplace along with corner, face, or cabinet  
mantel with hearth base accessories against a wall  
in your home. Follow instructions below to install  
fireplace in this manner.  
Figure 20 - Placing Hearth Base  
Accessory Against Wall  
Note:The instructions below show installation us-  
ing the cabinet mantel and hearth base accessories  
(see Accessories, page 36). The hearth base acces-  
sory shown is optional for this installation. You  
can install fireplace and cabinet mantel directly  
on the floor. The corner mantel accessory cannot  
be installed with the hearth bases. You must install  
corner mantel directly on the floor.  
Cabinet  
Mantel  
1. Assemble cabinet mantel, hearth base, and  
trim accessories. Assembly instructions are  
included with each accessory.  
2. When installing blower, install a properly  
grounded, 120 volt three-prong electrical out-  
let at fireplace location if an outlet is not there.  
If possible, locate outlet so cabinet mantel will  
cover it when installed (see Figure 20).  
Figure 21 - Installing Cabinet Mantel  
3. If not already completed, install gas piping to  
fireplace location. This installation includes an  
approved flexible gas line (if allowed by local  
codes) after the equipment shutoff valve. The  
flexible gas line must be the last item installed  
on the gas piping. See Installing Gas Piping  
to Fireplace Location, page 13.  
Nailing  
Flanges  
Figure 22 - Location of Nailing Flanges  
16  
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113134-01B  
1. Frameinroughopening.Usedimensionsshown  
in Figure 24 for the rough opening. If installing  
in a corner, use dimensions shown in Figure 25  
for the rough opening. The height is 33" which  
is the same as the wall opening above.  
INSTALLATION  
Continued  
8. Place cardboard or other protective material  
on top of hearth base. Carefully set fireplace  
on protective material, with back of fireplace  
inside mantel opening.  
2. Install and properly ground GA3555, three-  
prong 120 volt electrical outlet, in fireplace.  
Follow instructions included in kit (see Ac-  
cessories, page 36).  
9. Attach flexible gas line to fireplace gas regula-  
tor. See Connecting Fireplace to Gas Supply,  
page 14.  
3. If not already completed, install gas piping to  
fireplace location. This installation includes an  
approved flexible gas line (if allowed by local  
codes) after the equipment shutoff valve. The  
flexible gas line must be the last item installed  
on the gas piping. See Installing Gas Piping  
to Fireplace Location, page 13.  
10. Route electrical cord(s) through access holes  
in either side of fireplace with bushing. Plug  
electrical cord(s) into electrical outlet.  
11. Carefullyinsertreplaceintocabinetmantel(see  
Figure 23). Be careful not to scratch or damage  
hearthbase, cabinetmantel, oranylaminatetrim  
onhearthbase.Removeprotectivematerialfrom  
top of hearth base and from front of fireplace (if  
any). Note:You can secure fireplace to hearth  
or floor. Open lower louver. Locate screw  
holes in bottom of base. Tighten wood screws  
through these holes and into hearth or floor.  
4. Carefully set fireplace in front of rough opening  
with back of fireplace inside wall opening.  
5. Attach flexible gas line to gas supply. See Con-  
necting Fireplace to Gas Supply, page 14.  
6. Plug electrical cord(s) into electrical outlet  
installed in step 2.  
12. Check all gas connections for leaks. See  
Checking Gas Connections, page 15.  
7. Carefully insert fireplace into rough opening.  
8. Attach fireplace to wall studs using nails or  
wood screws through holes in nailing flange  
(see Figure 26, page 18).  
9. Check all gas connections for leaks. See  
Checking Gas Connections, pages 15.  
10. Install trim. See Assembling and Attaching  
Optional Perimeter Trim, page 19.  
17 3  
/4"  
Figure 23 - Inserting Fireplace Into  
Cabinet Mantel  
33"  
BUILT-IN FIREPLACE  
INSTALLATION  
35 1  
/2"  
Built-in installation of this fireplace involves install-  
ing fireplace into a framed-in enclosure. This makes  
the front of fireplace flush with wall. If installing  
a mantel above the fireplace, you must follow the  
clearances shown in Figure 27, page 18. Follow  
the instructions below to install the fireplace in  
this manner.  
Figure 24 - Rough Opening for Installing  
in Wall  
39 3/8  
"
27 7/8  
"
Actual  
32 3/8"  
34 5/16"  
16 11/16"  
Framing  
33"  
35 1/2"  
17 3/4"  
35 1/2  
55 5/8  
"
"
Height  
Front Width  
Depth  
Figure 25 - Rough Opening for Installing  
in Corner  
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17  
Mantel Clearances for Built-In  
Installation  
If placing mantel above built-in fireplace, you must  
meet minimum clearance between mantel shelf and  
top of fireplace opening.  
INSTALLATION  
Continued  
Nails or  
Wood  
Screws  
NOTICE: Surface temperatures  
ofadjacentwallsandmantelsbe-  
comehotduringoperation.Walls  
and mantels above the firebox  
may become hot to the touch.  
If installed properly, these tem-  
peratures meet the requirement  
ofthenationalproductstandard.  
Follow all minimum clearances  
shown in this manual.  
Nailing  
Flanges  
NOTICE:Ifyourinstallationdoes  
not meet the minimum clear-  
ances shown, you must do one  
of the following:  
Figure 26 - Attaching Fireplace to Wall  
Studs  
• raise the mantel shelf to an  
acceptable height  
• remove the mantels  
Mantel Shelf  
Wall board or facing  
material (above  
firebox) may be of  
combustible material,  
10"  
8"  
including decorative  
mantel ornaments or  
other similar projec-  
6"  
2 1/2"  
tions off of the facing  
material.  
Framing  
Material  
Noncombustible  
Material May  
Project Off this  
Surface above  
the Firebox  
Hood  
Firebox  
13" 16" 19" 21"  
Note: All vertical  
Wire-mesh  
Screen  
measurements are  
from top of fireplace  
hood opening to  
Supplied  
Firebox  
Hood  
bottom of mantel  
Must Be  
Used at  
All Times  
shelf. These minimum  
clearances replace any  
other recommended  
clearances supplied  
with your ANSI Z21.11.2  
approved gas logs.  
Figure 27 - Minimum Mantel Clearances for Built-In Installation  
18  
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Trim Hanging Screws  
INSTALLATION  
Continued  
ASSEMBLING AND ATTACHING  
OPTIONAL PERIMETER TRIM  
(Included with Mantel Accessory)  
Note: The instructions below show assembling  
and attaching trim to fireplace.  
1. Remove packaging from three pieces of trim.  
2. Locate four screws, two adjusting plates  
with set screws, and two shims in the hard-  
ware packet.  
3. Align shim under adjusting plate as shown in  
Figure 28.  
4. Slide one end of adjusting plate/shim in slot  
on mitered edge of top trim (see Figure 28).  
Assembled  
Trim  
5. Slide other end of adjusting plate/shim in slot  
on mitered edge of side trim (see Figure 28).  
Hanging Notches  
on Trim  
6. While firmly holding edges of trim together,  
tighten both set screws on the adjusting plate  
with slotted screwdriver.  
Figure 29 - Attaching Perimeter Trim to  
Fireplace  
7. Repeat steps 1 through 6 for other side.  
INSTALLING HOOD  
Install hood to top of firebox as shown in Figure  
30. Use 3 Phillips screws provided.  
8. Tighten trim hanging screws (#10 x 6.25  
shoulder) into holes in cabinets. Place the  
assembled trim onto fireplace cabinet. Align  
hanging notches on trim with hanging screws  
on side of fireplace (see Figure 29). Push trim  
firmly into place, sliding hanging notches over  
hanging screws.  
Set  
Screws  
Adjusting  
Top Trim  
Plate  
Side Trim  
Shim  
Slot  
Figure 30 - Installing Hood to Firebox  
Slot  
Mitered Edge  
Figure 28 - Assembling Perimeter Trim  
113134-01B  
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19  
5. Locate hole on bottom of log #5 and place  
over pin on log #2. Log #5 will rest on back  
of log #1 (ember bed). See Figure 34.  
INSTALLATION  
Continued  
INSTALLING LOGS  
6. Place log #6 onto two pins on log #1 (ember  
bed) and rest back of log #6 on back log #4  
(see Figure 34).  
WARNING:Failuretoposition  
thepartsinaccordancewiththese  
diagrams or failure to use only  
parts specifically approved with  
thisheatermayresultinproperty  
damage or personal injury.  
Log #3  
Log #2  
CAUTION: After installation  
andperiodicallythereafter,check  
to ensure that no yellow flame  
comes in contact with any log.  
With the heater set to HI, check  
to see if flames contact any log.  
Ifso,repositionlogsaccordingto  
theloginstallationinstructionsin  
this manual. Yellow flames con-  
tacting logs will create soot.  
Log #1  
Figure 32 - Installing Log #2 (Right) and  
Log #3 (Left)  
Log #4  
It is very important to install the logs exactly as  
instructed. Do not modify logs. Only use logs sup-  
plied with heater. Before installing logs, make sure  
log alignment screws are in place and straight.  
Log #3  
Log #2  
1. Place log #1 (ember bed) onto base over log  
alignment screws to the left of front burner and  
behind middle burner. Log #1 will sit on top of  
front and middle burners (see Figure 31).  
Log #1  
2. Place log #2 to right of log #1 and onto log  
alignment screw as shown in Figure 32. Log  
#2 will wrap around right end of rear burner.  
Figure 33 - Installing Log #4  
3. Place log #3 on left side of base and onto  
alignment screw to right of rear burner (see  
Figure 32). Log #3 will wrap around left end  
of rear burner.  
Log #6  
Log #5  
4. Place log #4 onto two alignment screws to rear  
of base (see Figure 33).  
Log #3  
Log #4  
Log #2  
Log #1  
Figure 31 - Installing Log #1 (Ember Bed)  
Figure 34 - Installing Log #5 and Log #6  
20  
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INSTALLATION  
OPERATING FIREPLACE  
Continued  
FOR YOUR SAFETY  
READ BEFORE LIGHTING  
INSTALLING BATTERY INTO REMOTE  
1. Locate slot at bottom of remote control (see  
Figure 35). Firmly insert tool such as a small  
screwdriver, butter knife, or dime into the slot  
and lift up to remove cover.  
WARNING: If you do not fol-  
low these instructions exactly,  
a fire or explosion may result  
causing property damage, per-  
sonal injury or loss of life.  
2. Insert supplied battery into remote control.  
Positive and negative are marked inside re-  
mote control casing. Note: Remote will not  
function if battery is not installed correctly.  
A. This appliance has a pilot which lights  
automatically when using the supplied  
wall switch or remote control. If you have  
a power outage, the pilot may be lighted by  
hand with push-button piezo ignitor. When  
lighting the pilot, the following warnings  
must be followed.  
3. Slide tab on cover into remote housing and  
snap cover back into place.  
IMPORTANT: Use only A23 12 volt battery in  
remote. DO NOT use AAA battery.  
Tab  
B. BEFORE LIGHTING smell all around the  
appliance area for gas. Be sure to smell next  
to the floor because some gas is heavier than  
air and will settle on the floor.  
Slot  
Cover  
WHAT TO DO IF YOU SMELL GAS  
A23 12  
Volt  
Battery  
• Do not try to light any appliance.  
• Do not touch any electric switch; do not  
use any phone in your building.  
Positive  
Remote  
• Immediately call your gas supplier from  
a neighborʼs phone. Follow the gas  
supplierʼs instructions.  
Control  
Negative  
• If you cannot reach your gas supplier, call  
the fire department.  
Figure 35 - Installing Battery  
C. Electric Power Outage Only: Use only  
your hand to turn the manual override  
handle on the gas control knob. Never use  
tools. If the knob will not turn by hand,  
donʼt try to repair it, call a qualified ser-  
vice technician or gas supplier. Force or  
attempted repair may result in a fire or  
explosion.  
INSTALLING SCREEN  
Install fireplace screen by slipping notches of  
fireplace screen over screws on front of fireplace  
(see Figure 36).  
Screws for  
Mounting  
Screen  
D. Do not use this appliance if any part has  
been under water. Immediately call a  
qualified service technician to inspect the  
appliance and to replace any part of the  
control system and any gas control which  
Notches  
Figure 36 - Installing Fireplace Screen  
113134-01B  
21  
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OPERATING FIREPLACE  
CAUTION: Do not try to ad-  
just heating levels by using the  
equipment shutoff valve.  
Continued  
NORMAL LIGHTING  
INSTRUCTIONS  
ON/OFF Button  
HI/LO Button  
WARNING: You must oper-  
ate this heater with the fireplace  
screen in place. Make sure fire-  
place screen is in place before  
running heater.  
Wall Switch  
Assembly  
NOTICE:Duringinitialoperation  
of new heater, burning logs will  
give off a paper-burning smell.  
Opendamperorwindowtovent  
smell. This will only last a few  
hours.  
LED  
Manual Ignition Bypass Switch  
(Up is for Remote Control)  
Figure 37 - Control Locations  
1. STOP! Read the safety information, page 21.  
2. Make sure equipment shutoff valve is  
fully open.  
3. Wait five (5) minutes to clear out any gas.  
Smell for gas around heater and near floor.  
If you smell gas, STOP! Follow “B” in the  
safety information on warnings plate. If you  
donʼt smell gas, go to the next step.  
Manual Ignitor  
Electrode  
Thermocouple  
A. Using Supplied Wall Switch Assembly  
1. Set manual ignition bypass switch on the  
control panel to the OFF position (auto-  
matic ignition position).  
Pilot  
Burner  
Automatic Ignitor  
Electrode  
2. Press ON/OFF button. Hold for 6 seconds.  
Gas valve will open and electronic ignition  
will begin sparking to light pilot. LED will  
light. Note:You may be running this heater  
forthe first time afterconnecting to gas sup-  
ply or at the start of your heating season.  
If so, the ON/OFF button may need to be  
pressed again. This will allow air to bleed  
from gas system. If several attempts to light  
pilot fail, contact a qualified service person  
or gas supplier for repairs. Until repairs  
are made, light and operate manually (see  
Manual Lighting Instructions for Electric  
Power Outage, page 19).  
Figure 38 - Pilot (Propane/LP Gas  
Shown)  
B. Using Hand-Held Wireless Remote  
Control  
1. Set manual ignition bypass switch on  
control panel to OFF position (automatic  
ignition position).  
2. Wait five (5) minutes to clear out any gas.  
Smell for gas around heater and near floor.  
If you smell gas, STOP! Follow “B” in the  
safety information on warnings plate. If you  
donʼt smell gas, go to the next step.  
3. When pilot flame is lit, the thermocouple is  
heated by the flame. When thermocouple  
becomes hot (5 to 15 seconds), main burner  
will automatically light on high flame.  
3. Point remote control toward the lower  
front of fireplace and push both buttons  
at the same time. Hold for 6 seconds. The  
gas valve will open and electronic ignition  
will begin sparking to light the pilot. Note:  
You will be able to hear a clicking sound  
during this process. LED on wall switch  
will light.  
4. To lower flame, push HI/LO button on wall  
switch once. Note: This fireplace does not  
have a pilot-only mode.  
22  
113134-01B  
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Because this fireplace has an electronic ignition  
system, in the event there is a loss of power, it  
will be necessary to manually light the pilot with  
the piezo ignitor. After the pilot is lit, the main  
burner will light automatically.  
OPERATING FIREPLACE  
Continued  
Note: You may be running this heater for  
the first time after connecting to gas supply  
or at the start of your heating season. If so,  
the ON button may need to be pressed again.  
This will allow air to bleed from gas system.  
If several attempts to light pilot fail, contact  
a qualified service person or gas supplier  
for repairs. Until repairs are made, light  
and operate manually (see Manual Lighting  
Instructions for Electrical Power Outage).  
1. Follow steps 1 through 3 under Normal  
Lighting Instructions, page 22.  
2. Set manual ignition bypass switch on con-  
trol panel to ON position (manual ignition  
position). See Figure 39.  
3. The pilot is attached to the rear of the front  
burner. You will be able to see the pilot  
and spark electrode without removing the  
screen or logs.  
4. When pilot flame is lit, the thermocouple is  
heated by the flame. When thermocouple  
becomes hot (5 to 15 seconds), main burner  
will automatically light on high flame.  
4. Place the magnetic manual override handle,  
provided with this unit, on the end of the  
gas valve stem (see Figure 39).  
5. To lower flame, point remote control  
toward lower front of fireplace and push  
HI/LO button once.  
5. Turn the override handle fully counterclock-  
wise  
tothePILOTposition.Thehandle  
will not stop but will begin to slip when you  
have fully turned to the PILOT position.  
Note: This fireplace does not have a pilot-  
only mode.  
6. While holding the valve handle in the  
PILOT position, press and release piezo  
ignitorbutton (see Figure 39). This will light  
the pilot. If needed, keep pressing ignitor  
button until pilot lights.  
TO TURN OFF GAS  
TO APPLIANCE  
Shutting Off Heater - Wall Switch  
Push ON/OFF button on wall switch once.  
7. When pilot flame is lit, hold manual over-  
ride handle until thermocouple heats (ap-  
proximately 5 to 15 seconds). If pilot goes  
out, repeat process. If several attempts  
to light the pilot fail, contact a qualified  
service person or gas supplier for repairs.  
Shutting Off Heater - Wireless Remote  
Control  
Point remote control toward lower front of fire-  
place and push both buttons at the same time.  
MANUAL LIGHTING  
INSTRUCTIONS FOR  
ELECTRICAL  
8. When thermocouple is heated, release  
override handle. The main burner will im-  
mediately light on high flame.Adjust flame  
size by turning override handle.  
POWER OUTAGE  
ON/OFF  
Button  
Wall  
Switch  
HI/LO  
Button  
WARNING: You must oper-  
ate this heater with the fireplace  
screen in place. Make sure fire-  
place screen is in place before  
running heater.  
Manual Ignition  
Bypass Switch  
(Down is ON)  
NOTICE:Duringinitialoperation  
of new heater, burning logs will  
give off a paper-burning smell.  
Open damper or window to vent  
smell. This will only last a few  
hours.  
LED  
Piezo Ignitor  
Magnetic Manual  
Override Handle  
Figure 39 - Control Locations  
Gas Valve  
113134-01B  
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OPERATING FIREPLACE  
INSPECTING BURNERS  
Continued  
Check pilot flame pattern and burner flame pat-  
terns often.  
TO TURN OFF GAS  
TO APPLIANCE  
PILOT FLAME PATTERN  
Figure 41 shows a correct pilot flame pattern.  
Figure 42 shows an incorrect pilot flame pattern.  
The incorrect pilot flame is not touching the  
thermocouple. This will cause the thermocouple  
to cool. When the thermocouple cools, the heater  
will shut down.  
Shutting Off Heater When Manually Lit  
Setmanualignitionbypassswitchoncontrolpan-  
el to OFF (automatic ignition position). This will  
cause the controls to shut down the fireplace.  
OPTIONAL BLOWER  
OPERATION  
Locate the blower switch by opening lower  
louver on fireplace. Blower switch is located at  
lower left inside louver door.  
If pilot flame pattern is incorrect, as shown in  
Figure 42  
turn heater off (see To Turn Off Gas to Appli-  
ance, page 23 or column 1)  
Note: It is safe to operate fireplace with blower  
turned off. However, the blowerhelps distribute  
heated air from the fireplace.  
see Troubleshooting, page 27  
Note: The pilot flame on natural gas units will  
have a slight curve, but the flame should be blue  
and have no yellow or orange color.  
Follow installation instructions included with  
the blower accessory.  
Automatic Ignitor  
Thermocouple  
Electrode  
OPERATING  
FAN  
This blower has three settings: ON, OFF, and  
AUTO. In the ON position, the blowerwill oper-  
ate constantly. In the OFF position, the blower  
will not operate. In the AUTO position, the  
blower will start when the thermostat senses a  
sufficient increase in firebox temperature.  
Pilot  
Burner  
Manual Ignitor Electrode  
Note: Your fireplace and thermostat blower  
will not turn on and off at the same time. The  
fireplace may run forseveral minutes before the  
blower turns on. After the heater modulates to  
the pilot position, the blower will continue to  
run. The blower will shut off after the firebox  
temperature decreases.  
Figure 41 - Correct Pilot Flame Pattern  
(Propane/LP Pilot Shown)  
Automatic Ignitor  
Thermocouple  
Electrode  
Note: It is safe to operate fireplace with blower  
turned off. However, the blowerhelps distribute  
heated air from the fireplace.  
Pilot  
Burner  
Manual Ignitor Electrode  
Figure 42 - Incorrect Pilot Flame Pattern  
(Natural Gas Pilot Shown)  
Piezo Ignitor  
AUTO/OFF/ON Switch  
Fan Switch  
Figure 40 - AUTO/OFF/ON Switch  
24  
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INSPECTING BURNERS  
CLEANING AND  
MAINTENANCE  
Continued  
BURNER FLAME PATTERNS  
WARNING: Turn off heater  
and let cool before cleaning.  
Figure 43 shows correct front and/or middle burner  
flame patterns. Figure 44 shows incorrect front  
and/or middle burner flame patterns. The incorrect  
burner flame patterns show yellow tipping at top  
of blue flame.  
CAUTION: You must keep  
control areas, burners, and  
circulating air passageways  
of heater clean. Inspect these  
areas of heater before each use.  
Have heater inspected yearly  
by a qualified service person.  
Heater may need more frequent  
cleaning due to excessive lint  
fromcarpeting,pethair,bedding  
material, etc.  
WARNING: If yellow tipping  
occurs, your heater could pro-  
duce increased levels of carbon  
monoxide. If burner flame pat-  
ternsshowyellowtipping,follow  
instructionsbelow.Yellowame  
on rear burner is normal.  
NOTICE: Do not mistake orange  
flames with yellow tipping. Dirt  
orotherneparticlesareburned  
byheater, causingbriefpatches  
of orange flame.  
WARNING: Failure to keep  
the primary air opening(s) of  
theburner(s)cleanmayresultin  
sooting and property damage.  
If front and/or middle burner flame patterns are  
incorrect, as shown in Figure 44  
BURNER INJECTOR HOLDERS AND  
PILOT AIR INLET HOLES  
turn heater off (see To Turn Off Gas to Appli-  
ance, page 23  
The primary air inlet holes allow the proper amount  
of air to mix with the gas. This provides a clean  
burning flame. Keep these holes clear of dust, dirt,  
lint, and pet hair. Clean these air inlet holes prior to  
each heating season. Blocked air holes will create  
soot. We recommend that you clean the unit every  
three months during operation and have heater  
inspected yearly by a qualified service person.  
see Troubleshooting, page 27  
We also recommend that you keep the burner  
tubes and pilot assembly clean and free of dust  
and dirt. To clean these parts we recommend using  
compressed air no greater than 30 PSI. Your local  
computer store, hardware store, or home center  
may carry compressed air in a can. You can use a  
vacuum cleaner in the blow position. If using com-  
pressed air in a can, please follow the directions on  
the can. If you donʼt follow directions on the can,  
you could damage the pilot assembly.  
Figure 43 - Correct Burner Flame  
Patterns  
Yellow Tipping At Top  
of Blue Flame  
1. Shut off the unit, including the pilot. Allow  
the unit to cool for at least thirty minutes.  
2. Inspect burners, pilot, and primary air inlet  
holes on injector holder for dust and dirt (see  
Figures 45 and 46, page 26).  
Figure 44 - Incorrect Burner Flame  
Patterns  
113134-01B  
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25  
CLEANING AND  
Pilot Bracket  
MAINTENANCE  
Continued  
3. Blow air through the ports/slots and holes in  
the burners.  
4. Check the injector holders located at the end  
of the burner tubes again. Remove any large  
particles of dust, dirt, lint, or pet hair with a  
soft cloth or vacuum cleaner nozzle.  
Pilot  
Assembly  
5. Blow air into the primary air holes on the  
injector holders.  
Pilot Air  
Inlet Hole  
6. In case any large clumps of dust have now been  
pushed into the burner repeat steps 3 and 4.  
Clean the pilot assembly also. A yellow tip on the  
pilot flame indicates dust and dirt in the pilot as-  
sembly. There is a small pilot air inlet hole about  
two inches from where the pilot flame comes out  
of the pilot assembly (see Figure 47). With the unit  
off, lightly blow air through the air inlet hole. The  
access hole for propane/LP pilot is on the front of  
the burner carriange as shown in Figure 47. The ac-  
cess hole for natural pilot is behind the pilot bracket  
on the top of burner carriage (see Figure 47). You  
may blow through a drinking straw if compressed  
air is not available.  
Access Hole  
For Cleaning  
PIlot  
Figure 47 - Cleaning Pilot Air Inlet Hole  
LOGS  
If you remove logs for cleaning, refer to Install-  
ing Logs, page 20, to properly replace logs.  
Injector Holder  
Replace log(s) if broken or chipped (dime-sized  
or larger).  
SPECIFICATIONS  
Btu (Variable)  
Type Gas  
20,000/33,000  
Burner  
Tube  
Natural: VTGF33NRB  
Propane/LP: VTGF33PRB  
Primary Air  
Inlet Holes  
Ignition  
Electronic (Automatic)  
Piezo (Manual)  
Figure 45 - Injector Holder On Outlet  
Burner Tube - Rear Burner  
Natural Gas Propane/LP Gas  
Manifold Pressure 3.5" W.C. 8.0" W.C.  
Inlet Gas Pressure (in. of water)  
Ports/Slots  
Maximum  
Minimum*  
10.5"  
5"  
14"  
Injector  
Holder  
11"  
Shipping Weight 78 lbs.  
* For input adjustment  
78 lbs.  
Primary Air  
Inlet Holes  
Figure 46 - Injector Holder On Outlet  
Burner Tubes - Front and Middle Burners  
26  
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113134-01B  
TROUBLESHOOTING  
WARNING: Turn off heater and let cool before servicing. Only a  
qualified service person should service and repair heater.  
CAUTION: Never use a wire, needle, or similar object to clean  
ODS/pilot. This can damage ODS/pilot unit.  
Note: All troubleshooting items are listed in order of operation.  
OBSERVED PROBLEM  
POSSIBLE CAUSE  
REMEDY  
When buttons on remote control 1. Battery in remote control 1. Replace battery in remote  
are pressed, there is no response  
from fireplace  
is either missing or has low  
power  
control  
2. Remote control is not pointed 2. Point remote control toward  
toward fireplace  
lower front panel of fireplace  
when operating  
3. Manual ignition bypass 3. Place manual ignition bypass  
switch not in OFF position switch in OFF position  
4. No power available to 4. Make sure power cord is  
fireplace  
plugged into electrical outlet  
and outlet has power  
5. Ignitor electrode not con- 5. Reconnect ignitor cable  
nected to ignitor cable  
6. Broken ignitor cable  
7. Ignitor electrode broken  
6. Replace ignitor cable  
7. Replace electrode  
8. Ignitor electrode positioned 8. Replace ODS pilot  
wrong  
When wall switch button is 1. No power available to 1. Make sure power cord is  
pressed, there is no response  
from fireplace  
fireplace  
plugged into an electrical  
outlet and outlet has power  
2. Manual ignition bypass 2. Place manual ignition bypass  
switch not in OFF position switch in OFF position  
3. Wall switch wire harness is 3. Check continuity of wall  
disconnected  
switch wire harness. Make  
sure plug on wall switch wire  
harness is fully inserted into  
socket on circuit board in fire-  
place. Replace if necessary  
Burner does not light after ODS/ 1. Burner orifice clogged  
pilot is lit  
1. Clean burner (see Cleaning  
and Maintenance, page 25) or  
replace burner orifice  
2. Inlet gas pressure is too low 2. Contact local gas company  
Delayed ignition burner  
1. Manifold pressure is too 1. Contact local natural or pro-  
low  
2. Burner orifice clogged  
pane/LP gas company  
2. Clean burner (see Cleaning  
and Maintenance, page 25) or  
replace burner orifice  
113134-01B  
27  
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TROUBLESHOOTING  
Continued  
OBSERVED PROBLEM  
POSSIBLE CAUSE  
REMEDY  
Burner backfiring during 1. Burner orifice is clogged or 1. Clean burner (see Cleaning  
combustion  
damaged  
and Maintenance, page 25) or  
replace burner orifice  
2. Damaged burner  
3. Gas regulator defective  
2. Replace damaged burner  
3. Replace regulator  
Slightsmokeorodorduringinitial 1. Not enough air  
operation  
1. Check burner for dirt and  
debris. If found, clean burner  
(see Cleaning and Mainte-  
nance, page 25)  
2. Gas regulator defective  
2. Replace regulator  
3. Residuesfrommanufacturing 3. Problem will stop after a few  
processes and logs curing hours of operation  
Moisture/condensation noticed 1. Not enough combustion/ven- 1. Refer to Air for Combustion  
on windows  
tilation air  
and Ventilation requirements  
(page 5)  
Heaterproducesawhistlingnoise 1. Turning control knob to 1. Turn control knob to LO posi-  
when burner is lit  
HI position when burner is  
cold  
2. Air in gas line  
tion and let warm up for a  
minute  
2. Operate burner until air is  
removed from line. Have gas  
line checked by local natural  
or propane/LP gas company  
3. Air passageways on heater 3. Observe minimum installation  
blocked clearances (see page 8)  
4. Dirty or partially clogged 4. Clean burner (see Cleaning  
burner orifice  
and Maintenance, page 25) or  
replace burner orifice  
When ignitor button is pressed, 1. Ignitor electrode not con- 1. Reconnect ignitor cable  
there is no spark at ODS/pilot  
(manual ignition mode)  
nected to ignitor cable  
2. Ignitor cable pinched or 2. Free ignitor cable if pinched  
wet  
by any metal or tubing. Keep  
ignitor cable dry  
3. Piezo ignitor nut is loose  
3. Tighten nut holding piezo  
ignitor to base panel of log  
set. Nut is located behind base  
panel  
4. Broken ignitor cable  
5. Bad piezo ignitor  
6. Ignitor electrode broken  
4. Replace ignitor cable  
5. Replace piezo ignitor  
6. Replace pilot assembly  
7. Ignitor electrode positioned 7. Replace pilot assembly  
wrong  
28  
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113134-01B  
TROUBLESHOOTING  
Continued  
OBSERVED PROBLEM  
POSSIBLE CAUSE  
REMEDY  
When ignitor button is pressed, 1. Gas supply turned off or 1. Turn on gas supply or open  
there is spark at ODS/pilot but no  
ignition (manual ignition mode)  
equipment shutoff valve  
closed  
equipment shutoff valve  
2. Control knob not in PILOT 2. Turn control knob to PILOT  
position position full counterclockwise  
3. Air in gas lines when in- 3. Continue holding control knob  
stalled  
in full counterclockwise posi-  
tion. Repeat igniting operation  
until air is removed  
4. Depleted gas supply (pro- 4. Contact local propane/LP gas  
pane/LP only)  
5. ODS/pilot is clogged  
company  
5. Clean ODS/pilot (see Clean-  
ing and Maintenance, page  
25) or replace ODS/pilot as-  
sembly  
6. Gas regulator setting is not 6. Replace gas regulator  
correct  
ODS/pilot lights but flame goes 1. Control knob not fully turned 1. Turn control knob fully coun-  
out when control knob is released  
(manual ignition mode)  
counterclockwise  
2. Control knob not held long 2. After ODS/pilot lights, hold  
enough control knob for 30 seconds  
3. Equipment shutoff valve not 3. Fully open equipment shutoff  
fully open valve  
4. Pilot flame not touching 4. A) Contact local natural or  
terclockwise  
thermocouple, which allows  
thermocouple to cool, caus-  
ing pilot flame to go out. This  
problem could be caused by  
one or both of the following:  
A) Low gas pressure  
propane/LP gas company  
B) Clean ODS/pilot (see  
Cleaning and Maintenance,  
page 25) or replace ODS/pilot  
assembly  
B) Dirty or partially clogged  
OD S/pilot  
5. Thermocouple connection 5. Hand tighten until snug, then  
loose at control valve  
6. Thermocouple damaged  
7. Control valve damaged  
tighten 1/4 turn more  
6. Replace pilot assembly  
7. Replace control valve  
113134-01B  
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TROUBLESHOOTING  
Continued  
WARNING: If you smell gas  
• Shut off gas supply.  
• Do not try to light any appliance.  
• Do not touch any electrical switch; do not use any phone in your  
building.  
• Immediately call your gas supplier from a neighbor’s phone. Fol-  
low the gas supplier’s instructions.  
• If you cannot reach your gas supplier, call the fire department.  
IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies,  
paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These  
fumes may mix with combustion air and create odors. These odors will disappear over time.  
OBSERVED PROBLEM  
POSSIBLE CAUSE  
REMEDY  
Fireplaceproducesaclicking/tick- 1. Metal expanding while heat- 1. This is common with most  
ing noise just after burners are lit  
or shut off  
ing or contracting while  
cooling  
fireplaces. If noise is excessive,  
contact qualified service person  
Fireplace produces unwanted 1. Fireplace burning vapors 1. Open window and ventilate  
odors  
from paint, hair spray, glues,  
cleaners, chemicals, new  
carpet, etc. (see IMPOR-  
TANT statement above)  
room. Stop using odor caus-  
ing products while fireplace  
is running  
2. Gas leak. See Warning 2. Locate and correct all leaks  
statement above  
(see Checking Gas Connec-  
tions, page 15)  
Fireplace shuts off in use (ODS 1. Not enough fresh air is 1. Open window and/or door for  
operates)  
available  
2. Low line pressure  
ventilation  
2. Contact local gas company  
3. ODS/pilot is partially 3. CleanODS/pilot(seeCleaning  
clogged and Maintenance, page 25)  
Gas odor even when wall switch 1. Gas leak. See Warning 1. Locate and correct all leaks  
and remote control buttons and  
switches are in OFF position  
statement above  
(see Checking Gas Connec-  
tions, page 15)  
2. Replace control valve  
2. Control valve defective  
Gas odor during combustion  
1. Foreign matter between 1. Take apart gas tubing and  
control valve and burner remove foreign matter  
2. Gas leak. See Warning 2. Locate and correct all leaks  
statement above  
(see Checking Gas Connec-  
tions, page 15)  
30  
113134-01B  
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TROUBLESHOOTING  
Continued  
OBSERVED PROBLEM  
POSSIBLE CAUSE  
REMEDY  
Dark residue on logs or inside 1. Improper log placement  
of fireplace  
1. Properly locate logs (see In-  
stalling Logs, page 20)  
Note:After removng all causes of 2. Drafts or other air currents 2. Eliminate source of drafts  
residuedeposits,completelyclean affecting flame pattern around heater  
fireplaceandappliancesofallresi- 3. Air holes at burner inlet 3. Clean out air holes at burner  
due before reusing appliance.  
blocked  
inlet. Periodically repeat as  
needed  
4. Burner flame holes blocked 4. Remove blockage  
White powder residue forming 1. When heated, vapors from 1. Turn heater off when using  
within burner box or on adjacent  
walls or furniture  
furniture polish, wax, carpet  
cleaners, etc. may turn into  
white powder residue  
furniture polish, wax, carpet  
cleaners, or similar products  
REPLACEMENT PARTS  
SERVICE HINTS  
Note: Use only original replacement parts. This  
will protect your warranty coverage for parts  
replaced under warranty.  
When Gas Pressure Is Too Low  
pilot will not stay lit  
burners will have delayed ignition  
heater will not produce specified heat  
PARTS UNDER WARRANTY  
Contact authorized dealers of this product. If  
they canʼt supply original replacement part(s),  
call DESA Heating Productsʼ Technical Service  
Department at 1-866-672-6040.  
for propane/LP units, propane/LP gas supply  
may be low  
Youmayfeelyourgaspressureistoolow. Ifso, con-  
tact your local natural or propane/LP gas supplier.  
When calling DESA Heating Products, have ready  
TECHNICAL SERVICE  
your name  
You may have further questions about installation,  
operation, or troubleshooting. If so, contact DESA  
Heating Productsʼ Technical Service Department  
at 1-866-672-6040. When calling please have your  
model and serial numbers of your heater ready.  
your address  
model and serial numbers of your fireplace  
how fireplace was malfunctioning  
type of gas used (propane/LP or natural gas)  
purchase date  
You can also visit DESAHeating Productsʼtechni-  
Usually, we will ask you to return the part to the  
factory.  
cal service web site at www.desatech.com.  
PARTS NOT UNDER WARRANTY  
Contact authorized dealers of this product. If they  
canʼt supply original replacement part(s), call  
DESA Heating Products at 1-866-672-6040 for  
referral information.  
When calling DESA Heating Products, have ready  
model number of your fireplace  
the replacement part number  
113134-01B  
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31  
ILLUSTRATED PARTS BREAKDOWN  
REMOTE CONTROL LOG BASE ASSEMBLY MODELS  
VTGF33PRB AND VTGF33NRB (SHOWN)  
59  
60  
32  
113134-01B  
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PARTS LIST  
REMOTE CONTROL LOG BASE ASSEMBLY MODELS  
VTGF33PRB AND VTGF33NRB  
This list contains replaceable parts used in your fireplace. When ordering parts, follow the instructions  
listed under Replacement Parts on page 31 of this manual.  
KEY PART  
KEY PART  
NO. NUMBER DESCRIPTION  
QTY. NO. NUMBER DESCRIPTION  
QTY.  
1
2
3
4
5
6
7
8
110103-01 Ember Bed Log  
110105-02 Left Front Log  
110105-01 Right Front Log  
110105-03 Rear Log  
110105-04 Right Crossover Log  
110104-01 Left Crossover Log  
103904-02 Electrode  
104285-02 ODS Pilot (Natural)  
104286-02 ODS Pilot (Propane/LP)  
110093-05 Electrode Bracket  
099387-09 Pilot Tube  
111323-01 Pilot Shield  
108105-01 Rear Burner  
102843-01 Burner Clip  
107110-01 Spacer  
100321-01 Spacer  
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
2
1
4
1
1
2
4
9
1
1
42  
43  
44  
45  
46  
104015-01 Power Cord  
110885-01 Inlet Tube  
107568-01 Main Power Cable  
110063-02 Burner, Front  
111458-01 Burner Alignment  
Bracket  
099415-12 Pressure Regulator  
(Natural)  
099415-18 Pressure Regulator  
(Propane/LP)  
097809-03 Fitting 3/8" Flare to  
1/2" NPT  
101628-03 Flexible Connector  
110884-01 Burner Tube  
099056-27 Injector (Rear Burner)  
Natural Gas  
099056-29 Injector (Rear Burner)  
Propane/LP Gas  
101004-15 Injector (Front Burner)  
Natural Gas  
101004-18 Injector (Front Burner)  
Propane/LP Gas  
101004-11 Injector (Middle Burner)  
Natural Gas  
101004-18 Injector (Middle Burner)  
Propane/LP Gas  
110063-01 Middle Burner  
108134-01 NG Rear Plate  
108188-02 U-Drive Screw  
099998-01 Fan Switch  
101480-11 High Temp Black  
Wire Assembly  
099125-13 Terminal Board  
099157-01 3-16 Break Mandrell  
Rivet  
1
1
1
1
1
1
1
47  
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
48  
1
1
1
49  
50  
51  
1
1
1
1
1
107566-01 Module, Control Board  
102349-01 Support, PCB  
107565-01 Receiver Assembly  
107565-02 Sensor Assembly  
098303-02 Screw, #6  
52  
53  
M11084-50 Screws  
108631-01 Log Alignment Screw  
**  
Firebox Bottom  
107563-01 Wall Switch and Cord  
107558-01 Wall Switch  
Decorative Plate  
1
1
1
1
1
1
1
2
2
1
1
1
1
54  
55  
56  
57  
58  
26  
27  
28  
29  
30  
31  
32  
33  
107561-01 Wall Plate Decal  
1
4
100694-01 Screw, #6 x 1 / " PH  
107847-01 Screw, #619 x 1/4"  
109157-01 Sensor Bracket  
102445-01 Piezo Ignitor  
107564-01 Remote Control  
107562-01 Switch and Wire Assy  
110111-01 Bracket, Switch  
and Piezo  
102334-01 Palnut Fastener  
107573-01 Valve Bracket  
107743-01 Thermocouple Tube  
107559-01 Gas Control Valve  
(Natural)  
107559-02 Gas Control Valve  
(Propane/LP)  
107560-01 Magnetic Manual  
Override Handle  
110108-01 Burner Shield  
098544-01 Wire Support Clip  
101629-01 1.5" Bushing  
1
1
59  
60  
1
4
1
1
1
1
PARTS AVAILABLE — NOT SHOWN  
34  
35  
36  
37  
19724000 Cable Tie  
901056-01 Flare Adapter Fitting,  
3/8" NPT  
107736-01 Wall Plate Assy Kit  
(Contains Items  
31, 33, 44)  
107737-01 Wall Switch Assy Kit  
(Contains Items  
1
1
1
1
1
1
38  
1
1
1
2
28, 30, 31, 33, 44)  
107766-01 Battery, 12V, 23A  
Remote  
39  
40  
41  
** Not a field replacement part.  
113134-01B  
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33  
ILLUSTRATED PARTS BREAKDOWN  
FIREPLACE MODELS  
VTGF33NRB AND VTGF33PRB  
23  
9
24  
1
2
3
4
5
9
22  
6
7
10  
9
8
11  
10  
12  
13  
15  
21  
16  
18  
9
14  
15  
19  
20  
18  
17  
34  
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113134-01B  
PARTS LIST  
FIREPLACE MODELS  
VTGF33NRB AND VTGF33PRB  
This list contains replaceable parts used in your fireplace. When ordering parts, follow the instructions  
listed under Replacement Parts on page 31 of this manual.  
KEY  
NO.  
PART  
NUMBER  
DESCRIPTION  
QTY.  
1
101357-01  
Top Outer Casing  
1
1
2
101351-01CK Top Front  
3
101353-01CK Middle Front Rail  
1
4
111339-01  
**  
Blower Duct  
Firebox Top  
Firebox Hood  
1
5
1
6
101712-03  
1
7
102759-02CK Left Front Side  
102758-02CK Right Front Side  
1
8
1
9
M11084-26  
099230-01  
**  
Hex Screw, #10  
Shoulder Screw  
Firebox Wrapper  
Cover  
60  
4
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
1
101514-01  
098304-01  
101348-01  
102455-18  
104313-01  
104313-02  
M10908-2  
098304-02  
101346-01  
101727-03  
**  
1
Phillips Pan Head Screw, #10  
Firebox Support  
Louver  
22  
2
2
Hinge, Pin  
1
Hinge, Pin  
1
Screw, Slotted Hex Head Tapping  
Phillips Pan Head Screw, 6-20 x .38  
Outer Base  
4
4
1
Screen Assembly  
Outer Casing  
1
1
111547-01  
Blower  
1
PARTS AVAILABLE — NOT SHOWN  
100639-01  
104356-02  
Caution Decal  
Warning Decal  
1
1
** Not a field replacement part.  
113134-01B  
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35  
ACCESSORIES  
NOTICE: All accessories may  
not be available for all fireplace  
models.  
CORNER HEARTH BASE  
G3008F Series - Walnut Finished  
G3009U Series - Unfinished  
G3010F Series - Oak Finished  
Purchase these fireplace accessories from your lo-  
cal dealer. If they can not supply these accessories,  
call DESA Heating Products at 1-866-672-6040  
for information. You can also write to the address  
listed on the back page of this manual.  
For all models. The corner hearth base is designed  
for use with the corner mantels to create a hand-  
some riser for the fireplace.  
Dimensions (WxHxD): 6" x 52 1/2" x 23 3/4"  
EQUIPMENT SHUTOFF VALVE  
GA5010  
For all models. Equipment shutoff valve with 1/8"  
NPT tap. Fits 1/2" NPT pipe.  
CABINET MANTEL  
GMC11F Series - Walnut Finished  
GMC12U Series - Unfinished  
GMC13F Series - Oak Finished with  
Medium Stain  
BLOWER ACCESSORY - GA3750 &  
GA3650T SERIES  
For all models. Manual variable control and au-  
tomatic thermostat variable control.Ablower will  
increase air flow to maximize heat distribution.  
GM102W Series - Off White Paint  
For all models. Shown with optional base and  
laminate hearth and mantel trim accessories.  
Mantel features moldings, fluting and medallion.  
Three-sided perimeter trim kit included.  
Dimensions (WxHxD): 48" x 56 3/4" x 22 3/4"  
HARDWOOD HEARTH BASE  
G3333F Series- Walnut Finished  
G3334U Series - Unfinished  
G3335F Series - Oak Finished with  
Medium Stain  
CORNER MANTEL  
GM36F Series - Walnut Finished  
GM37U Series - Unfinished  
G3004W Series - Off White Paint  
GM202F Series - Oak Finished  
For all models. The hearth base can be used with  
the cabinet mantels to create a handsome riser for  
the fireplace (cannot be used with corner mantel).  
Dimensions (WxHxD): 6 1/2" x 58" x 28 9/16"  
For all models. Shown with optional base and  
laminate hearth and mantel trim accessories.  
Space saving corner mantels feature moldings,  
fluting and medallion. Three-sided perimeter trim  
kit included.  
Dimensions (H xW xD): 48 3/4" x 60 7/8" x 34 3/4"  
36  
113134-01B  
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ACCESSORIES  
Continued  
Mantel  
Trim  
Hearth Base  
Trim  
CABINET MANTEL AND FULL  
HEARTH BASE  
GMC90F Series - Oak Finished  
LAMINATE TRIM FOR HEARTH OR  
MANTEL  
GMC91U Series - Unfinished Birch  
GMC92F Series - Cherry Finished Birch  
G3002J Series - Jade Marble Laminate  
Mantel Trim  
G3003J Series - Jade Marble Laminate  
Hearth Base Trim  
G3002S Series - Sandstone Marble  
Laminate Mantel Trim  
For all models. Mantel features columns, mold-  
ings, fluting and medallion. Tree-sided perimeter  
trim included.  
Dimensions (WxHxD): 56" x 50" x 24"  
G3003S Series - Sandstone Marble  
Laminate Hearth Base Trim  
G3002B Series - Black Onyx Marble  
Laminate Trim  
G3003B Series - Black Onyx Marble  
Laminate Hearth Base Trim  
For all models. Mantel trim for cabinet, or corner  
mantel. Hearth base trim for hardwood hearth  
bases.  
SLIM HEARTH BASE (Not Shown)  
G3005J Series - Jade Marble Laminate  
G3005S Series - Sandstone Marble  
Laminate  
G3005B Series - Black Onyx Marble  
Laminate  
For all models. The slim hearth base allows you  
to further customize your fireplace.  
Dimensions (WxHxD): 5/8" x 41 7/8" x 10"  
PERIMETER TRIM ACCESSORY  
(Not Shown)  
PT32 - Black  
PT32B - Brushed Brass  
PT32PB - Polished Brass  
PT32P - Platinum  
DUPLEX OUTLET KIT - GA3555  
(Not Shown)  
For all models. For built-in installation when ac-  
cessory blowers are used.  
INFORMATION VIDEO - 108917-01  
(Not Shown)  
For all models. Optional with built-in installation.  
Provides a finished appearance covering rough  
Forallmodels.Acareandmaintenancevideoisavail- and/or unfinished mantel or wall opening, edges,  
able by calling 1-866-672-6040. You may also email etc. (Polished Brass Trim PT32PB included with  
your request to [email protected].  
mantel accessory.)  
FIRE CRACKLE - CF6-A  
(Not Shown)  
Creates the sound of a real burning fire.  
EXTRUDED LOUVER KIT  
(Not Shown)  
GA9094 - Polished Brass  
GAP9094 - Platinum  
GABB9094 - Brushed Brass  
For all models. Optional extruded louvers (kit  
includes 2 louvers).  
113134-01B  
37  
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WALL-MOUNT THERMOSTAT  
SWITCH - GWMT1 (Not Shown)  
ACCESSORIES  
Continued  
For all models. The desired comfort setting can be  
selected on the wall thermostat and the fireplace  
will automatically cycle from pilot to the heat  
setting selected.  
WALL-MOUNT ON/OFF SWITCH  
GWMS2 (Not Shown)  
For all models. Allows the gas fireplace to be  
RECEIVER AND HAND-HELD  
THERMOSTAT REMOTE CONTROL  
KIT - GHRCTB  
turned on and off with a wall switch.  
CLEANING KIT - GCK (Not Shown)  
For all Remote-Ready Models. Allows the gas  
log heater to be operated in a manually or thermo-  
statically controlled mode.You can turn the gas log  
heater on and off without ever leaving the comfort  
of your easy chair.  
For all models. Your vent-free gas appliance re-  
quires regular cleaning and maintenance to prevent  
performance problems. This kit gives you the tools  
and instructions to make it easy to clean all critical  
areas of your appliance.  
FIREBOX BRICK LINER - G8005  
Series (Not Shown)  
For all models. Ceramic fiber firebox liner adds  
the look of real brick.  
RECEIVER AND HAND-HELD  
REMOTE CONTROL KIT - GHRCB  
For all Remote-Ready Models. Allows the gas  
log heater to be turned on and off by using a hand-  
held remote control.  
38  
113134-01B  
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TEMPLATES  
3/8" Diameter  
2 Holes  
1/8" Diameter  
2 Holes  
3/4"  
3/4"  
4 3/4  
"
4 3/4  
"
3 3/4  
"
3 3/4  
"
3/8"  
3/8"  
3/16"  
Template 1 - Relocating Wall Switch to  
Hollow Room Wall  
Template 2 - Relocating Wall Switch to  
Side Wall of Mantel  
113134-01B  
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39  
THIS PAGE INTENTIONALLY LEFT BLANK  
40  
113134-01B  
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WIRING DIAGRAM  
Note: For proper operation, the wires must be connected exactly as shown in wiring diagram.  
T
P I L O  
R
I G N I T O  
P I E Z O  
113134-01B  
41  
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NOTES  
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42  
113134-01B  
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NOTES  
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113134-01B  
43  
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WARRANTY INFORMATION  
KEEP THIS WARRANTY  
Model  
Serial No.  
Date Purchased  
Always specify model and serial numbers when communicating with the factory.  
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is  
our standard written warranty. We make no other warranty, expressed or implied.  
LIMITED WARRANTY  
VENT-FREE GAS FIREPLACE  
DESAHeating Products warrants this product to be free from defects in materials and components for four (4) years  
from the date of first purchase, provided that the product has been properly installed, operated and maintained in  
accordance with all applicable instructions. To make a claim under this warranty the Bill of Sale or cancelled check  
must be presented.  
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required  
to restore this heater to proper operating condition and an allowance for labor when provided by a DESA Heating  
ProductsAuthorized Service Center. Warranty part(s) MUST be obtained through authorized dealers of this product  
and/or DESAHeating Products who will provide original factory replacement parts. Failure to use original factory  
replacement parts voids this warranty. The heater MUST be installed by a qualified installer in accordance with  
all local codes and instructions furnished with the unit.  
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts  
that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by  
improper installation. Travel, diagnostic cost, labor, transportation and any and all such other costs related to  
repairing a defective heater will be the responsibility of the owner.  
TO THE FULL EXTENTALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE  
OF THE PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED  
WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES, INCLUD-  
ING WARRANTIES OF MERCHANTABILITYAND FITNESS FOR A PARTICULAR PURPOSE TO FOUR  
(4) YEARS ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE; AND DESA HEATING  
PRODUCTSʼ LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND  
DESA HEATING PRODUCTS SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER  
INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.  
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of  
incidental or consequential damages, so the above limitation on implied warranties, or exclusion or limitation  
on damages may not apply to you.  
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.  
For information about this warranty write:  
2701 Industrial Drive  
P.O. Box 90004  
Bowling Green, KY 42102-9004  
113134-01  
Rev. B  
08/04  
113134 01  
NOT A UPC  
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