UNVENTED (VENT-FREE)
GAS FIREPLACE
OWNER’S OPERATION AND INSTALLATION MANUAL
Shown with optional cabinet
mantel, hearth base, and
trim accessories.
VTGF33NRA and VTGF33PRA
Gas Fireplace with Total Control System (TCS)
WARNING: Improper installation,
WARNING: If the information in this manual is not fol-
lowed exactly, a fire or explosion may result causing
property damage, personal injury, or loss of life.
adjustment, alteration, service, or
maintenance can cause injury or
property damage. Refer to this
manual for correct installation and
operational procedures. For assis-
tanceoradditionalinformationcon-
sult a qualified installer, service
agency, or the gas supplier.
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use
any phone in your building.
WARNING:Thisisanunventedgas-
fired heater. It uses air (oxygen)
from the room in which it is in-
stalled. Provisions for adequate
combustionandventilationairmust
be provided. Refer to Air for Com-
bustion and Ventilation section on
page 5 of this manual.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the
fire department.
— Installationandservicemustbeperformedbyaquali-
fied installer, service agency, or the gas supplier.
This appliance may be installed in an aftermarket,* permanently located, manufactured
(mobile) home, where not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate. This appliance
is not convertible for use with other gases.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
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SAFETY INFORMATION
PRODUCT IDENTIFICATION
3
SAFETY INFORMATION
Continued
1. This appliance is only for use with the type of gas indicated on 16. To prevent performance problems with propane/LP units, do
the rating plate. This appliance is not convertible for use with
not use propane/LP fuel tanks of less than 100 lb. capacity.
other gases.
17. Provide adequate clearances around air openings.
2. Do not place propane/LP supply tank(s) inside any structure. Lo-
cate propane/LP supply tank(s) outdoors (propane/LP units only).
PRODUCT IDENTIFICATION
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
Log Set
•
do not touch any electrical switch; do not use any phone in
your building
• immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions
• if you cannot reach your gas supplier, call the fire department
4. This fireplace shall not be installed in a bedroom or bathroom.
5. Do not use this fireplace as a wood-burning fireplace. Use only
the logs provided with the fireplace.
Piezo Ignitor
Fan Switch
6. Do not add extra logs or ornaments such as pine cones, ver-
miculite, or rock wool. Using these added items can cause soot-
ing. Do not add lava rock around base. Rock and debris could
fall into the control area of fireplace.
Base
Assembly
7. To prevent the creation of soot, follow the instructions in Clean-
ing and Maintenance, pages 21 and 22.
Figure 1 - Log Set and Base
Top Outer
Casing
8. Before using furniture polish, wax, carpet cleaner, or similar
products, turn heater off. If heated, the vapors from these prod-
ucts may create a white powder residue within burner box or
on adjacent walls or furniture.
Blower
Assembly
Top Louver
Assembly
9. This fireplace needs fresh air ventilation to run properly. This
fireplace has an Oxygen Depletion Sensing (ODS) safety
shutoff system. The ODS shuts down the fireplace if not enough
fresh air is available. See Air for Combustion and Ventilation,
pages 5 through 7. If fireplace keeps shutting off, see Trouble-
shooting, pages 23 through 25.
10. Do not run fireplace
• where flammable liquids or vapors are used or stored
• under dusty conditions
11. Do not use this fireplace to cook food or burn paper or other
objects.
12. Do not use fireplace if any part has been exposed to or under
water. Immediately call a qualified service technician to in-
spect the fireplace and to replace any part of the control sys-
tem and any gas control which has been under water.
Screen
Assembly
13. Do not operate fireplace if any log is broken. Do not operate
fireplace if a log is chipped (dime-sized or larger).
14. Turn fireplace off and let cool before servicing. Only a quali-
fied service person should service and repair fireplace.
Bottom Louver
Assembly
15. Operating fireplace above elevations of 4,500 feet could cause
pilot outage.
Figure 2 - Fireplace
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LOCAL CODES
UNPACKING
PRODUCT FEATURES
4
LOCAL CODES
PRODUCT FEATURES
Install and use fireplace with care. Follow all local codes. In the
absenceoflocalcodes,usethelatesteditionofTheNationalFuelGas
Code, ANSI Z223.1/NFPA 54*.
OPERATION
This vent-free fireplace is clean burning. It requires no outside
venting. There is no heat loss out a vent or up a chimney. Heat is
generated by both realistic flames and glowing embers. When used
without the optional blower, the fireplace requires no electricity
making it ideal for emergency backup heat.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
SAFETY DEVICE
National Fire Protection Association, Inc.
Batterymarch Park
This fireplace has a pilot with an Oxygen Depletion Sensing (ODS)
safety shutoff system. The ODS/pilot is a required feature for vent-
free room heaters. The ODS/pilot system shuts off the fireplace if
there is not enough fresh air.
Quincy, MA 02269
UNPACKING
PIEZO IGNITION SYSTEM
This fireplace has a piezo ignitor. This system requires no matches,
batteries, or other sources to light fireplace.
CAUTION:Donotremovethedataplatesattached
to the heater base assembly. The data plates contain
important warranty and safety information.
WIRELESS REMOTE CONTROL
This fireplace features an infrared wireless remote control. This
controlsystemcanbeusedtoautomaticallylightthepilotandadjust
the burner flame height at the push of a button.
1. With utility knife, cut the carton all the way around above the
staples on the bottom tray. Lift the carton off the heater. Re-
move packing. Note: The hood is located in the packing on
the right hand side of the heater front. Lift the heater off the
bottom tray.
WIRED WALL-MOUNTED REMOTE CONTROL
This fireplace features a two-button wall switch assembly with
glowing LED’s. The wall switch performs the same functions as the
wireless hand-held remote control with the added feature of LED’s
for visual feedback of operation and status.
2. Locate two screws above top corners of the fireplace screen.
Remove and discard these screws. Lift fireplace screen up and
pull out to remove.
3. Remove protective packaging applied to logs, log base assem-
bly, and fireplace.
BLOWER ASSEMBLY
4. Remove fireplace hood from carton insert.
This fireplace includes a blower assembly. The blower operates
thermostatically.Theblowercirculatesheatedairfromthefireplace
into the room.
5. Check all items for any shipping damage. If damaged, promptly
inform dealer where you bought fireplace.
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AIR FOR COMBUSTION AND VENTILATION
Providing Adequate Ventilation
5
AIR FOR COMBUSTION AND
VENTILATION
Unusually tight construction is defined as construction
where:
a. walls and ceilings exposed to the outside atmosphere
have a continuous water vapor retarder with a rating
of one perm (6 x 10-11 kg per pa-sec-m2) or less with
openings gasketed or sealed and
WARNING: This heater shall not be installed in a
confined space or unusually tight construction un-
less provisions are provided for adequate combus-
tion and ventilation air. Read the following instruc-
tions to insure proper fresh air for this and other fuel-
burning appliances in your home.
b. weather stripping has been added on openable win-
dows and doors and
Today’s homes are built more energy efficient than ever. New
materials, increased insulation, and new construction methods help
reduce heat loss in homes. Home owners weather strip and caulk
around windows and doors to keep the cold air out and the warm air
in. During heating months, home owners want their homes as
airtight as possible.
c. caulking or sealants are applied to areas such as
joints around window and door frames, between sole
plates and floors,between wall-ceiling joints,between
wall panels, at penetrations for plumbing, electrical,
and gas lines, and at other openings.
If your home meets all of the three criteria above, you
must provide additional fresh air. See Ventilation Air
From Outdoors, page 7.
While it is good to make your home energy efficient, your home
needs to breathe. Fresh air must enter your home. All fuel-burning
appliances need fresh air for proper combustion and ventilation.
If your home does not meet all of the three criteria above,
proceed to Determining Fresh-Air Flow for Fireplace Lo-
cation on page 6.
Exhaustfans,fireplaces,clothesdryers,andfuelburningappliances
drawairfromthehousetooperate.Youmustprovideadequatefresh
air for these appliances. This will insure proper venting of vented
fuel-burning appliances.
Confined Space and Unconfined Space
The National Fuel Gas Code, ANSI Z223.1/NFPA 54 defines a
confined space as a space whose volume is less than 50 cubic feet
per 1,000 Btu per hour (4.8 m3 per kw) of the aggregate input rating
of all appliances installed in that space and an unconfined space as
aspacewhosevolumeisnotlessthan50cubicfeetper1,000Btuper
hour (4.8 m3 per kw) of the aggregate input rating of all appliances
installed in that space. Rooms communicating directly with the
space in which the appliances are installed*, through openings not
furnished with doors, are considered a part of the unconfined space.
PROVIDING ADEQUATE VENTILATION
The following are excerpts from National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation.
All spaces in homes fall into one of the three following ventilation
classifications:
1. Unusually Tight Construction
2. Unconfined Space
3. Confined Space
* Adjoining rooms are communicating only if there are doorless
passageways or ventilation grills between them.
The information on pages 5 through 7 will help you classify your
space and provide adequate ventilation.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough
fresh air for combustion and ventilation. However, in buildings of
unusually tight construction, you must provide additional fresh air.
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AIR FOR COMBUSTION AND VENTILATION
Determining Fresh-Air Flow For Heater Location
Ventilation Air
6
AIR FOR COMBUSTION AND
VENTILATION
Continued
DETERMINING FRESH-AIR FLOW FOR
HEATER LOCATION
A. Rework worksheet, adding the space of an adjoining room. If the
extra space provides an unconfined space, remove door to adjoining
room or add ventilation grills between rooms. See Ventilation Air From
Inside Building.
Determining if You Have a Confined or
Unconfined Space
B. Vent room directly to the outdoors. See Ventilation Air From Out-
doors, page 7.
Use this work sheet to determine if you have a confined or unconfined space.
C. Install a lower Btu/Hr heater, if lower Btu/Hr size makes room unconfined.
Space:Includestheroominwhichyouwillinstallheaterplusanyadjoining
rooms with doorless passageways or ventilation grills between the rooms.
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can
support, the space is an unconfined space. You will need no additional fresh
air ventilation.
1. Determine the volume of the space (length x width x height).
Length x Width x Height = ___________ cu. ft. (volume of space)
WARNING: If the area in which the heater may be
operated is smaller than that defined as an uncon-
fined space or if the building is of unusually tight
construction,provideadequatecombustionandven-
tilation air by one of the methods described in the
National Fuel Gas Code, ANSI Z223.1/NFPA 54 Sec-
tion 5.3 or applicable local codes.
Example: Space size 20 ft. (length) x 18 ft. (width) x 8 ft. (ceiling
height) = 2880 cu. ft. (volume of space)
If additional ventilation to adjoining room is supplied with grills or open-
ings, add the volume of these rooms to the total volume of the space.
2. Multiply the space volume by 20 to determine the maximum Btu/Hr
the space can support.
__________ (volume of space) x 20 = (Maximum Btu/Hr the space
can support)
VENTILATION AIR
Example: 2880 cu. ft. (volume of space) x 20 = 57,600 (maximum
Btu/Hr the space can support)
Ventilation Air From Inside Building
This fresh air would come from an adjoining unconfined space.
When ventilating to an adjoining unconfined space, you must
provide two permanent openings: one within 12" of the ceiling and
one within 12" of the floor on the wall connecting the two spaces
(see options 1 and 2, Figure 3). You can also remove door into
adjoining room (see option 3, Figure 3). Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for Combustion
and Ventilation for required size of ventilation grills or ducts.
3. Add the Btu/Hr of all fuel burning appliances in the space.
Vent-free heater
Gas water heater*
Gas furnace
_____________ Btu/Hr
_____________ Btu/Hr
_____________ Btu/Hr
_____________ Btu/Hr
_____________ Btu/Hr
Vented gas heater
Gas fireplace logs
Other gas appliances* + _____________ Btu/Hr
Total = _____________ Btu/Hr
* Do not include direct-vent gas appliances. Direct-vent draws com-
bustion air from the outdoors and vents to the outdoors.
12"
Example:
40,000
_____________ Btu/Hr
33,000
+ _____________ Btu/Hr
73,000
= _____________ Btu/Hr
Ventilation
Gas water heater
Vent-free heater
Total
Ventilation Grills
Into Adjoining Room,
Option 2
Grills
Into Adjoining
Room,
Or
Remove
Door into
Adjoining
Room,
Option
3
Option 1
4. Compare the maximum Btu/Hr the space can support with the actual
amount of Btu/Hr used.
__________________ Btu/Hr (maximum the space can support)
__________________ Btu/Hr (actual amount of Btu/Hr used)
Example: 57,600 Btu/Hr (maximum the space can support)
73,000 Btu/Hr (actual amount of Btu/Hr used)
12"
The space in the above example is a confined space because the actual Btu/Hr
used is more than the maximum Btu/Hr the space can support. You must
provide additional fresh air. Your options are as follows:
Figure 3 - Ventilation Air from Inside Building
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AIR FOR COMBUSTION AND VENTILATION
Ventilation Air (Cont.)
7
INSTALLATION
Check Gas Type
AIR FOR COMBUSTION AND
INSTALLATION
VENTILATION
NOTICE: This heater is intended for use as supple-
mental heat. Use this heater along with your primary
heating system. Do not install this heater as your
primary heat source. If you have a central heating
system, you may run system’s circulating blower
while using heater. This will help circulate the heat
throughoutthehouse. Intheeventofapoweroutage,
you can use this heater as your primary heat source.
Continued
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation grills or ducts. You must
provide two permanent openings: one within 12" of the ceiling and
one within 12" of the floor. Connect these items directly to the
outdoors or spaces open to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation
for required size of ventilation grills or ducts.
WARNING: A qualified service person must in-
stall fireplace. Follow all local codes.
IMPORTANT: Do not provide openings for inlet or outlet air into attic
if attic has a thermostat-controlled power vent. Heated air entering the
attic will activate the power vent.
WARNING: Never install the fireplace
• in a bedroom or bathroom
• in a recreational vehicle
Ventilated
• where curtains, furniture, clothing, or other flam-
mable objects are less than 42 inches from the
front, top, or sides of the fireplace
• in high traffic areas
Outlet
Attic
Air
Outlet
Air
• in windy or drafty areas
To Attic
CAUTION: This fireplace creates warm air cur-
rents. These currents move heat to wall surfaces next
to fireplace. Installing fireplace next to vinyl or cloth
wall coverings or operating fireplace where impurities
(such as, but not limited to, tobacco smoke, aromatic
candles, cleaningfluids, oilorkerosenelamps, etc.)in
the air exist, may discolor walls or cause odors.
To
Crawl
Space
Inlet
Air
Ventilated
Inlet Air
Crawl Space
Note: Your fireplace is designed to be used in zero clearance
installations.Wallorframingmaterialcanbeplaceddirectlyagainst
any exterior surface on the rear, sides, or top of your fireplace,
except where standoff spacers are integrally attached. If standoff
spacers are attached to your fireplace, these spacers can be placed
directly against wall or framing materials.
Figure 4 - Ventilation Air from Outdoors
Use the dimensions shown for rough openings to create the easiest
installation (see Built-In Fireplace Installation, page 15).
IMPORTANT: Vent-free heaters add moisture to the air. Although
this is beneficial, installing fireplace in rooms without enough
ventilation air may cause mildew to form from too much moisture.
See Air for Combustion and Ventilation, pages 5 through 7.
IMPORTANT: Make sure the fireplace is level. If fireplace is not
level, log set will not work properly.
CHECK GAS TYPE
Use the correct gas type (natural or propane/LP) for your unit. If
your gas supply is not correct, do not install fireplace. Call dealer
where you bought fireplace for proper type fireplace.
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INSTALLATION
Electrical Hookup
8
Installation Clearances
Installation Sequence
Removing Fireplace Screen And Floor Assembly
INSTALLATION
Continued
ELECTRICAL HOOKUP
INSTALLATION SEQUENCE
This fireplace normally operates under 120 VAC/60 Hz line volt- After unpacking fireplace (see Unpacking, page 4), we suggest that
age. The electrical cord supplied with your fireplace is five feet in you install your fireplace system in the following sequence:
length. You must locate fireplace within reach of a 120 volt
1. Removal of fireplace floor assembly (required)
groundedelectricaloutlet.Ifnot,youmustinstallanelectricaloutlet
2. Electrical connections for power cord (required)
within reach of the fireplace power cord. The GA3555 outlet
3. Relocating wall switch (optional)
accessory may be used for built-in applications.
4. Installing blower accessory (optional)
5. Connecting fireplace to gas supply (required)
6. Checking gas connections (required)
7. Firebox installation, conventional or built-in (required)
8. Installing brass perimeter trim (optional)
9. Installing fireplace hood (required)
10. Installing logs (required)
INSTALLATION CLEARANCES
WARNING: Maintain the minimum clearances. If
you can, provide greater clearances from floor, ceil-
ing, and adjoining wall.
MINIMUM CLEARANCE TO
COMBUSTIBLE MATERIALS
11. Installing fireplace screen (required)
Top
Left and
Right Sides
Bottom
and Rear
Use the following instructions to complete each step.
REMOVING FIREPLACE SCREEN AND
FLOOR ASSEMBLY
0"
16"
0"
NOTICE: Shutoff gas supply and disconnect heater
from gas supply if installing blower into previously
installedfireplace.Contactaqualifiedserviceperson
to do this.
Carefully follow the instructions below. This will ensure safe
installation.
Minimum Clearances For Side Combustible
Material, Side Wall, and Ceiling
1. To remove fireplace screen, remove two screws that hold fire-
place screen in place for shipping. These screws are located
near top of screen. Discard screws. Lift fireplace screen up
and pull out to remove.
A. Clearances from the side of the fireplace cabinet to any com-
bustible material and wall should follow diagram in Figure 5.
Example: The face of a mantel, bookshelf, etc. is made of
combustible material and protrudes 3 1/2" from the wall. This
combustible material must be 4" from the side of the fireplace
cabinet (see Figure 5).
2. If logs are installed, carefully remove the logs and set aside,
noting the properly mounted location of each.
3. Remove screws that attach fireplace floor assembly to fire-
place. Open lower louver door. Carefully lift up fireplace floor
assembly and remove from fireplace, taking care to pull flex-
ible gas line through the access holes (see Figure 6, page 9).
Note: Be careful of all wires on underside of log base.
B. Clearances from the top of the fireplace opening to the ceiling
should not be less than 42 inches.
Example
CAUTION:Donotpickupfireplacefloorassembly
by burners. This could damage burners. Only handle
base by grates.
*
*Minimum 16 inches from Side Wall
Figure 5 - Minimum Clearance for Combustible to Wall
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INSTALLATION
Removing Fireplace Screen And Floor Assembly (Cont.)
Electrical Connections for Power Cord
9
Relocating Wall Switch Assembly
INSTALLATION
Continued
Hole in Floor
Support Bracket
Hole in Outer
Casing
Screw
Flexible
Gas Line
Bushings
Power Cord
Fireplace Floor
Assembly
Screw
Figure 7 - Routing Power Cord
RELOCATING WALL SWITCH ASSEMBLY
Figure 6 - Removing Fireplace Floor Assembly
Note: The decorative wall switch plate supplied is white. The wall
switch plate may be painted to match your decor.
ELECTRICAL CONNECTIONS FOR POWER
CORD
The push-button switch and decorative wall plate assembly sup-
plied with your fireplace is pre-mounted at the factory in the lower
cavity of the fireplace. You may relocate this wall switch assembly
to a more convenient location such as the side of your mantel or
directly onto the wall near the fireplace. To mount the wall switch
assembly, you must first cut openings in the mantel or wall where
the switch will be located.
This fireplace operates on 120 VAC, 60 Hz power. An electrical
power cord is supplied with this unit.
For Mantel Installation
1. Determine from which side of the fireplace the power cord will
exit. Locate the 1.5" diameter hole near the center of floor sup-
port bracket on appropriate side of lower cavity (see Figure 7).
Note: If you choose to relocate the wall switch assembly, do so
before final installation into a mantel or recessing into a wall. If you
areinstallinganoptionalbloweraccessory,installitatthesametime
you relocate the wall switch assembly.
2. Locate power cord. Remove wire tie or tape holding plug end
of power cord.
3. Power cord has 2 plastic hole bushings threaded onto it. Route
cord's 3-prong plug through the 1.5" diameter hole in appro-
priate floor support bracket.
CAUTION: The wall switch assembly must never
be mounted directly above the fireplace where heat
may damage it. If you relocate wall switch assembly
fromlowerfireplacecavity, itmustbemountedeither
on side wall of mantel or on wall to side of fireplace.
4. Push first plastic bushing completely through hole. Squeeze
bushing as needed to do this.
5. Install the second plastic bushing into the hole in the floor sup-
port bracket by snapping into place.
For Recessed Installation
6. Route the 3-prong plug through the 1.5" hole in fireplace
outer casing.
If fireplace is to be recessed into a wall (see Built-In Fireplace
Installation, page 15), we recommend mounting wall switch
assembly to left side of fireplace. The wall switch assembly should
be mounted approximately 12" from left edge of fireplace, and less
than 60" from the floor. IMPORTANT: Do not locate wall switch
assembly directly in front of wall stud - there must be room behind
wall board for wires from switch. If you choose to locate wall
switch assembly to right side of fireplace, the length of the cord
restricts you to less than 6" from right edge of fireplace and less
than 48" from floor.
7. Install the first plastic bushing into this hole by snapping into place.
8. After you have connected to gas supply and checked your gas
connections (see pages 15 and 16), plug power cord into any
convenient 3-prong grounded wall receptacle near fireplace.
For Recessed Installation
If an outlet is not installed in fireplace, install model GA3555 -
Outlet Kit with Cover. This kit will supply a convenient 3-prong
grounded electrical outlet for power. Refer to installation manual
provided with this optional accessory for instructions on wiring.
Note: A qualified installer must make all electrical connections.
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INSTALLATION
Relocating Wall Switch Assembly (Cont.)
10
INSTALLATION
Continued
For Mantel Installation
MountingWallSwitchAssemblytoWallforRecessedFireplace
If fireplace is to be installed into a mantel, (see Conventional
Fireplace Installation, page 15) the wall switch assembly may be
mounted on either side of the mantel, facing to the side. Do not locate
wall switch assembly anywhere on the front face of the mantel.
7. Create three openings on wall according to Template 1, page
33. This is best done by making a pattern to work with on your
wall. Carefully cut page 33/34 from manual and tape paper
template vertically onto wall at preferred location. Pierce the
paper at the centers of the 2 holes with a nail or sharp pencil,
leaving a mark on the wall. Do the same at centers of the four
circles near the corners of the rectangle.
CAUTION:Becarefulofgaslinesandwiringwhen
moving floor.
8. Remove paper template from wall.
9. Drill 3/8" holes at each mark.
1. Determine the new location for the wall switch assembly. The
wires attached to switch are six feet long.
10. Using a straight edge and pencil, connect the outer edges of
the 4 holes for the rectangle (see Figure 10). This will give you
cutting lines for the rectangle you will cut in the wall.
2. Remove 2 screws securing plastic wall switch assembly to
bracket in fireplace lower cavity. Save screws.
3. Remove wire tie holding coiled wire attached to wall switch
assembly (see Figure 8).
11. Using a keyhole saw, hack saw blade, drill, file, or other suit-
able tool, carefully cut out the rectangular opening. Note: The
corners of the rectangle may be round. IMPORTANT: Do not
exceed the size of the rectangle on template.
4. Remove wall switch assembly from bracket.
5. Carefully pass wall switch assembly and cord through large
elongated hole in rear of either left or right floor support bracket,
depending on desired location of switch. Pass wall switch as-
sembly and cord through 1.5" diameter hole in side of fire-
place outer casing (see Figure 9).
12. From inside the recessed opening for the fireplace, carefully
pass wall switch assembly through the rectangular opening to
the outside of the wall.
13. Using wall anchors supplied in hardware package, fold wall
anchor as shown in Figure 11.
6. Pull wall switch assembly and cord from fireplace making sure
wall switch assembly will reach desired mounting location
without straining cord assembly.
14. Insert wall anchor, wings first, into hole. Tap anchor flush to wall.
15. For thin walls (1/2" or less), insert red key into wall anchor.
Push red key to “pop” open anchor wings. See Figure 12.
IMPORTANT: Do not hammer key! For thick walls (over 1/2"
thick), do not pop open wings.
If you are mounting wall switch assembly to a wall, continue
reading. If you are mounting your wall switch assembly to the side
of the mantel, see page 11.
Cutting
Lines
CAUTION: Do not apply excessive pull on cord.
3/8" Diameter
2 Holes
Burner
3/4"
Make Marks
at Centers
of Holes
Firebox
Bottom
Wire Tie
Outlet
Tube
4 3
/4"
3 3
/4"
Template
from This
Manual
3/8"
Wall Switch
Assembly
3/16"
Gas Control Valve
Figure 8 - Relocating Wall Switch Assembly
Tape
Hole in
Floor
Support
Bracket
Hole in Outer
Casing
Figure10-UsingTemplateforWallSwitchAssemblyInstallation
Wall Switch Assembly
Figure12-PoppingOpenAnchor
Wings for Thin Walls
Figure 11 - Folding Anchor
Figure 9 - Routing Wall Switch Assembly Through Fireplace for
Relocation
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INSTALLATION
Relocating Wall Switch Assembly (Cont.)
Installing Gas Piping to Fireplace Location
11
INSTALLATION
Continued
16. Position wall switch assembly vertically over wall openings 14. Drive mounting screws, removed in step 2 of Relocating Wall
with decal lettering upright (see Figure 13).
Switch Assembly on pages 9 and 10, through wall plate holes
and into pilot holes in mantel wall.
17. Insert mounting screws, removed in step 2 of Relocating Wall
Switch Assembly on pages 9 and 10, through holes in wall plate 15. Tighten screws until wall switch assembly is firmly attached
and into wall anchors.
to mantel. Do not overtighten.
18. Tighten screws until wall plate is firmly attached to wall. Do
not overtighten.
INSTALLING GAS PIPING TO FIREPLACE
LOCATION
Opening in
Wall or
Mantel Wall
WARNING: A qualified service person must con-
nect fireplace to gas supply. Follow all local codes.
Wall Switch Assembly
Screws
WARNING: For propane/LP units, never connect
fireplace directly to propane/LP supply. This fire-
place requires an external regulator (not supplied).
Install the external regulator between the heater and
propane/LP supply.
WARNING: For natural gas units, never connect
fireplace to private (non-utility) gas wells. This gas is
commonly known as wellhead gas.
Figure 13 - Securing Wall Switch Assembly
Installation Items Needed
Mounting Wall Switch Assembly to Side of Mantel
Beforeinstallingfireplace,makesureyouhavetheitemslistedbelow.
• external regulator (supplied by installer, for propane/LPunits only)
7. Create three openings in the mantel wall according to Tem-
plate 2, page 33. This is best done by making a pattern to work
with on the mantel. Carefully cut page 33/34 from manual and • piping (check local codes)
tape paper template vertically onto mantel wall at preferred
location. Pierce the paper at the centers of the 2 holes with a
nail or sharp pencil, leaving a mark on the wall. Do the same
at centers of the four circles near the corners of the rectangle.
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap
8. Remove paper template from mantel wall.
• tee joint
9. Drill 1/8" pilot holes at each mark for top and bottom screw
holes. Drill 3/8" holes at each mark for centers of four circles
near corners of rectangle.
• pipe wrench
• approved flexible gas line with gas connector (if allowed by lo-
cal codes) (not provided)
10. Using a straight edge and pencil, connect the outer edges of the 4
holes for the rectangle (see Figure 10, page 10). This will give
you cutting lines for the rectangle you will cut in the mantel wall.
* A CSA design-certified equipment shutoff valve with 1/8" NPT
tap is an acceptable alternative to test gauge connection. Purchase
the optional CSA design-certified equipment shutoff valve from
your dealer. See Accessories, pages 30 and 31.
11. Using a keyhole saw, hack saw blade, drill, file, or other suit-
able tool, carefully cut out the rectangular opening. Note: The
corners of the rectangle may be round. IMPORTANT: Do not
exceed the size of the rectangle on template.
For propane/LP units, the installer must supply an external regula-
tor. The external regulator will reduce incoming gas pressure. You
must reduce incoming gas pressure to between 11 and 14 inches of
water. If you do not reduce incoming gas pressure, heater regulator
damage could occur. Install external regulator with the vent point-
ing down as shown in Figure 14, page 12. Pointing the vent down
protects it from freezing rain or sleet.
12. Carefully pass wall switch assembly through rectangular open-
ing from inside mantel (see Figure 13).
13. Position wall switch assembly vertically over opening with
decal lettering upright. Make sure wires freely pass through
wall without binding. Align holes in wall plate with 1/8" pilot
holes in mantel wall.
110112-01A
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INSTALLATION
Installing Gas Piping to Fireplace Location (Cont.)
Connecting Fireplace To Gas Supply
12
INSTALLATION
Continued
CSA Design-Certified
Equipment Shutoff Valve
With 1/8" NPT Tap*
CAUTION: Use only new, black iron or steel pipe.
Internally-tinned copper tubing may be used in cer-
tain areas. Check your local codes. Use pipe of 1/2"
diameter or greater to allow proper gas volume to
fireplace. If pipe is too small, undue loss of volume
will occur.
Natural
From Gas Meter
(5" W.C. to 10.5"
W.C. Pressure)
Installation must include an equipment shutoff valve, union, and
plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge
hook up. NPT tap must be upstream from fireplace (see Figure 14).
3" Minimum
Nipple
Propane/LP
From External
Regulator (11" W.C.
to 14 " W.C.
Pressure
IMPORTANT: Install equipment shutoff valve in an accessible
location. The equipment shutoff valve is for turning on or shutting
off the gas to the appliance.
Pipe Cap Tee
Joint
Sediment Trap
Figure 15 - Gas Connection
Checkyourbuildingcodesforanyspecialrequirementsforlocating
equipment shutoff valve to fireplaces.
ApplypipejointsealantlightlytomaleNPTthreads.Thiswillprevent
excess sealant from going into pipe. Excess sealant in pipe could
result in clogged fireplace valves. Never use sealant on flare threads.
* Purchase the optional CSA design-certified equipment shutoff
valve from your dealer. See Accessories, pages 30 and 31.
CONNECTING FIREPLACE TO GAS SUPPLY
WARNING: Use pipe joint sealant that is resistant
to liquid petroleum (LP) gas.
Installation Items Needed
• 5/16" hex socket wrench or nut-driver
• Phillips screwdriver
We recommend that you install a sediment trap in supply line as
showninFigure15.Locatesedimenttrapwhereitiswithinreachfor
cleaning. Installinpipingsystembetweenfuelsupplyandfireplace.
Locate sediment trap where trapped matter is not likely to freeze. A
sediment trap traps moisture and contaminants. This keeps them
from going into fireplace gas controls. If sediment trap is not
installed or is installed wrong, fireplace may not run properly.
• sealant (resistant to propane/LP gas, not provided)
1. If fireplace screen and floor are still installed, see Removing
Fireplace Screen and Floor Assembly, pages 8 and 9.
2. Route gas line (provided by installer) from equipment shutoff
valve to fireplace. Route flexible gas supply line through one
of the access holes.
External
Regulator
Propane/LP
Supply Tank
NOTICE: Most building codes do not permit con-
cealed gas connections. A flexible gas line is pro-
vided to allow accessibility from the fireplace (see
Figure 16). The flexible gas supply line connection to
the equipment shutoff valve should be accessible.
3. Attach the flexible gas line to gas supply (see Figure 16). Check
tightness of flexible gas line attached to gas regulator of fire-
place (see Figure 16).
Vent
Pointing
Down
4. Check all gas connections for leaks. See Checking Gas Con-
nections, page 13.
5. Replace fireplace floor assembly. Feed flexible gas line into
fireplace base area while replacing fireplace floor assembly.
Make sure the entire flexible gas line is in fireplace base area.
Figure 14 - External Regulator with Vent Pointing Down
(Propane/LP Gas)
Note: Be careful of wires and components on underside of
fireplace floor. Reattach fireplace floor assembly with screws
removed in step 3 of Removing Fireplace Screen and Floor
Assembly, pages 8 and 9.
110112-01A
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INSTALLATION
Connecting Fireplace To Gas Supply (Cont.)
Checking Gas Connections
13
INSTALLATION
Continued
To Fireplace
Gas Regulator
3. Check all joints from gas meter for natural gas or propane/LP
supply to equipment shutoff valve for propane/LP gas (see Fig-
ures 18 or 19). Apply noncorrosive leak detection fluid to all
joints. Bubbles forming show a leak.
Flexible Gas Line from
Fireplace Gas Regulator
4. Correct all leaks at once.
Equipment Shutoff Valve
Provided by Installer
Pressure Testing Fireplace Gas Connections
1. Open equipment shutoff valve (see Figure 17).
From Gas Meter (Natural)
From External Regulator (Propane/LP)
2. Open main gas valve located on or near gas meter for natural
gas or open propane/LP supply tank valve.
Figure 16 - Attaching Gas Lines Together
3. Place manual ignition switch in the OFF position.
CHECKING GAS CONNECTIONS
4. Check all joints from equipment shutoff valve to gas valve
(see Figure 18 or 19). Apply noncorrosive leak detection fluid
to all joints. Bubbles forming show a leak.
WARNING: Test all gas piping and connections,
internal and external to unit, for leaks after installing
or servicing. Correct all leaks at once.
5. Correct all leaks at once.
6. Light fireplace (see Operating Fireplace, pages 18 through
20). Check all other internal joints for leaks.
WARNING: Never use an open flame to check for
aleak. Applyanoncorrosiveleakdetectionfluidtoall
joints. Bubbles forming show a leak. Correct all leaks
at once.
7. Turn off fireplace (see To Turn Off Gas to Appliance, pages
19 or 20).
Open
Equipment
Shutoff
Valve
WARNING:Forpropane/LPunits,makesureexter-
nal regulator has been installed between propane/LP
supply and heater. See guidelines under Installing
Gas Piping to Fireplace Location, pages 11 and 12.
F
Closed
P
Figure 17 - Equipment Shutoff Valve
Pressure Testing Gas Supply Piping System
Equipment
Shutoff Valve
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
1. Disconnect appliance with its appliance main gas valve (control
valve) and equipment shutoff valve from gas supply piping system.
Pressures in excess of 1/2 psig will damage fireplace gas regulator.
Manual
Gas Valve
Gas Meter
2. Cap off open end of gas pipe where equipment shutoff valve
was connected.
3. Pressurize supply piping system by either opening propane/LP sup-
ply tank valve for propane/LP gas or opening main gas valve lo-
cated on or near gas meter for natural gas, or using compressed air.
Figure 18 - Checking Gas Joints for Natural Gas Fireplace
4. Check all joints of gas supply piping system.Apply noncorrosive
leak detection fluid to all joints. Bubbles forming show a leak.
Equipment
Shutoff
Valve
Propane/LP
Supply
5. Correct all leaks at once.
Tank
6. Reconnect fireplace and equipment shutoff valve to gas sup-
ply. Check reconnected fittings for leaks.
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 17).
2. Pressurize supply piping system by either opening propane/LP
supply tank valve for propane/LP gas or opening main gas valve
located on or near gas meter for natural gas, or using com-
pressed air.
Manual Gas Valve
Figure 19 - Checking Gas Joints for Propane/LP Gas Fireplace
110112-01A
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INSTALLATION
Conventional Fireplace Installation
14
INSTALLATION
Continued
10. Route electrical cord(s) through access holes in either side of fire-
place with bushing. Plug electrical cord(s) into electrical outlet.
CONVENTIONAL FIREPLACE INSTALLATION
Conventional installation of fireplace involves installing fireplace
along with corner, face, or cabinet mantel with hearth base accesso-
riesagainstawallinyourhome. Followinstructionsbelowtoinstall
fireplace in this manner.
11. Carefully insert fireplace into cabinet mantel (see Figure 23).
Be careful not to scratch or damage hearth base, cabinet man-
tel, or any laminate trim on hearth base. Remove protective
material from top of hearth base and from front of fireplace (if
any). Note: You can secure fireplace to hearth or floor. Open
lower louver. Locate screw holes in bottom of base. Tighten
wood screws through these holes and into hearth or floor.
Note: The instructions below show installation using the cabinet
mantel and hearth base accessories (see Accessories, pages 30 and
31). The hearth base accessory shown is optional for this installa-
tion. You can install fireplace and cabinet mantel directly on the
floor. The corner mantel accessory cannot be installed with the
hearth bases. You must install corner mantel directly on the floor.
12. Check all gas connections for leaks. See Checking Gas Con-
nections, page 13.
1. Assemble cabinet mantel, hearth base, and trim accessories.
Assembly instructions are included with each accessory.
Cabinet
Mantel
2. When installing blower, install a properly grounded, 120 volt
three-prong electrical outlet at fireplace location if an outlet is
not there. If possible, locate outlet so cabinet mantel will cover
it when installed (see Figure 20).
3. If not already completed, install gas piping to fireplace loca-
tion. This installation includes an approved flexible gas line
(if allowed by local codes) after the equipment shutoff valve.
The flexible gas line must be the last item installed on the gas
piping. See Installing Gas Piping to Fireplace Location, pages
11 and 12.
Figure 21 - Installing Cabinet Mantel
4. Place hearth base accessory against wall at installation loca-
tion. Cut an access hole in hearth top to run flexible gas line to
fireplace (see Figure 20). Make sure to locate access hole so
cabinet mantel will cover it when installed. Note: You can
secure base to floor using wood screws. Countersink screw
heads and putty over.
5. Route flexible gas line through access hole in hearth base.
6. Center cabinet mantel on hearth base (see Figure 21). Make
sure mantel is flush against wall.
Nailing Flanges
7. Break off nailing flanges (see Figure 22) with hammer or pliers.
8. Place cardboard or other protective material on top of hearth
base. Carefully set fireplace on protective material, with back
of fireplace inside mantel opening.
Figure 22 - Location of Nailing Flanges
9. Attach flexible gas line to fireplace gas regulator. See Con-
necting Fireplace to Gas Supply, pages 12 and 13.
Rigid Pipe and
Electrical
Gas Shutoff Valve
Outlet
Hearth
Base
Gas Line
Access
Hole
Figure 20 - Placing Hearth Base Accessory Against Wall
Figure 23 - Inserting Fireplace Into Cabinet Mantel
110112-01A
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INSTALLATION
Built-In Fireplace Installation
15
INSTALLATION
Continued
BUILT-IN FIREPLACE INSTALLATION
Built-in installation of this fireplace involves installing fireplace
into a framed-in enclosure. This makes the front of fireplace flush
withwall. Ifinstallingamantelabovethefireplace, youmustfollow
the clearances shown in Figure 27. Follow the instructions below to
install the fireplace in this manner.
Nails or
Wood
Screws
Actual
32 3/8"
Framing
33"
Height
Front Width 34 5/16"
Depth
16 11/16"
35 1/2"
17 3/4"
Nailing
Flanges
1. Frame in rough opening. Use dimensions shown in Figure 24
for the rough opening. If installing in a corner, use dimensions
shown in Figure 25 for the rough opening. The height is 33"
which is the same as the wall opening above.
Figure 26 - Attaching Fireplace to Wall Studs
Mantel Clearances for Built-In Installation
If placing mantel above built-in fireplace, you must meet minimum
clearance between mantel shelf and top of fireplace opening.
2. Install and properly ground GA3555, three-prong 120 volt elec-
trical outlet, in fireplace. Follow instructions included in kit (see
Accessories, pages 30 and 31).
NOTICE: Surface temperatures of adjacent walls and
mantels become hot during operation. Walls and
mantels above the firebox may become hot to the
touch. If installed properly, these temperatures meet
the requirement of the national product standard.
Followallminimumclearancesshowninthismanual.
3. If not already completed, install gas piping to fireplace loca-
tion. This installation includes an approved flexible gas line
(if allowed by local codes) after the equipment shutoff valve.
The flexible gas line must be the last item installed on the gas
piping. See Installing Gas Piping to Fireplace Location, pages
11 and 12.
NOTICE: If your installation does not meet the mini-
mum clearances shown, you must do one of the
following:
• raise the mantel shelf to an acceptable height
• remove the mantel shelf
4. Carefully set fireplace in front of rough opening with back of
fireplace inside wall opening.
5. Attach flexible gas line to gas supply. See Connecting Fire-
place to Gas Supply, pages 12 and 13.
6. Plug electrical cord(s) into electrical outlet installed in step 2.
7. Carefully insert fireplace into rough opening.
Wall board or facing
material (above
firebox) may be of
Mantel Shelf
8. Attach fireplace to wall studs using nails or wood screws
through holes in nailing flange (see Figure 26).
combustible material,
including decorative
mantel ornaments or
other similar projec-
tions off of the facing
material.
10"
8"
6"
9. Check all gas connections for leaks. See Checking Gas Con-
nections, pages 13.
2 1/2"
Framing
Material
10. Install brass trim. See Assembling and Attaching Optional
Brass Trim, page 16.
Noncombustible
Material May
Project Off this
Surface above
the Firebox Hood
Firebox
13" 16" 19" 21"
39 3/8
"
Note: All vertical
27 7/8
"
17 3/4
"
Wire-mesh
Screen
measurements are
from top of fireplace
hood opening to bottom
of mantel shelf.
Supplied Firebox
Hood Must Be
Used at All Times
35 1/2
55 5/8
"
33"
"
These minimum
clearances replace any
other recommended
clearances supplied with
your ANSI Z21.11.2
approved gas logs.
35 1/2
"
Figure 25 - Rough Opening
for Installing in Corner
Figure 24 - Rough Opening for
Installing in Wall
Figure 27 - Minimum Mantel Clearances for Built-In Installation
110112-01A
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INSTALLATION
Assembling And Attaching Optional Brass Trim
Installing Hood
16
Installing Logs
INSTALLATION
Continued
ASSEMBLING AND ATTACHING OPTIONAL
BRASS TRIM
(Included with Mantel Accessory)
INSTALLING HOOD
Install hood to top of firebox as shown in Figure 30. Use 3 Phillips
screws provided.
Note: The instructions below show assembling and attaching brass
trim to fireplace.
1. Remove packaging from three pieces of brass trim.
2. Locate four brass screws, two adjusting plates with set screws,
and two shims in the hardware packet.
3. Align shim under adjusting plate as shown in Figure 28.
4. Slide one end of adjusting plate/shim in slot on mitered edge
of top brass trim (see Figure 28).
5. Slide other end of adjusting plate/shim in slot on mitered edge
of side brass trim (see Figure 28).
6. While firmly holding edges of brass trim together, tighten both
set screws on the adjusting plate with slotted screwdriver.
7. Repeat steps 1 through 6 for other side.
8. Tighten trim hanging screws (#10 x 6.25 shoulder) into holes
in cabinets. Place the assembled trim onto fireplace cabinet.
Align hanging notches on trim with hanging screws on side of
fireplace (see Figure 29). Push trim firmly into place, sliding
hanging notches over hanging screws.
Figure 30 - Installing Hood to Firebox
INSTALLING LOGS
WARNING: Failure to position the parts in accor-
dance with these diagrams or failure to use only parts
specifically approved with this heater may result in
property damage or personal injury.
Set Screws
Adjusting
Plate
Side Brass
Trim
Top Brass
Trim
CAUTION: After installation and periodically there-
after, check to ensure that no yellow flame comes in
contact with any log. With the heater set to HI, check to
see if flames contact any log. If so, reposition logs
according to the log installation instructions in this
manual. Yellow flames contacting logs will create soot.
Slot
Shim
Mitered Edge
Slot
It is very important to install the logs exactly as instructed. Do not
modify logs. Only use logs supplied with heater. Before installing
logs, make sure log alignment screws are in place and straight.
Figure 28 - Assembling Brass Trim
Trim
Hanging
Screws
1. Place log #1 (ember bed) onto base over log alignment screws
to the left of front burner and behind middle burner. Log #1
will sit on top of front and middle burners (see Figure 31).
Hanging
Notches
on Trim
Assembled
Brass Trim
Figure 29 - Attaching Brass Trim to Fireplace
Figure 31 - Installing Log #1 (Ember Bed)
110112-01A
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INSTALLATION
Installing Logs (Cont.)
Installing Battery Into Remote
17
INSTALLATION
Continued
2. Place log #2 to right of log #1 and onto log alignment screw
as shown in Figure 32. Log #2 will wrap around right end of
rear burner.
Log #6
3. Place log #3 on left side of base and onto alignment screw to
right of rear burner (see Figure 32). Log #3 will wrap around
left end of rear burner.
Log #5
4. Place log #4 onto two alignment screws to rear of base (see
Figure 33).
5. Locate hole on bottom of log #5 and place over pin on log #2.
Log #5 will rest on back of log #1 (ember bed). See Figure 34.
Log #3
Log #4
6. Place log #6 onto two pins on log #1 (ember bed) and rest
back of log #6 on back log #4 (see Figure 34).
Log #1
Log #2
Log #3
Figure 34 - Installing Log #5 and Log #6
Log #2
INSTALLING BATTERY INTO REMOTE
1. Locate slot at bottom of remote control (see Figure 35). Firmly
insert tool such as a small screwdriver, butter knife, or dime
into the slot and lift up to remove cover.
Log #1
2. Insert supplied battery into remote control. Positive and nega-
tive are marked inside remote control casing. Note: Remote
will not function if battery is not installed correctly.
3. Slide tab on cover into remote housing and snap cover back
into place.
Figure 32 - Installing Log #2 (Right) and Log #3 (Left)
IMPORTANT: Use only A23 12 volt battery in remote. DO NOT
use AAA battery.
Log #4
Tab
Cover
Slot
A23 12
Volt
Battery
Log #3
Positive
Remote
Control
Log #1
Negative
Figure 35 - Installing Battery
Log #2
Figure 33 - Installing Log #4
110112-01A
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INSTALLATION
Installing Screen
18
OPERATING FIREPLACE
For Your Safety Read Before Lighting
Normal Lighting Instructions
INSTALLATION
Continued
C. Electric Power Outage Only: Use only your hand to turn
the manual override handle on the gas control knob. Never
use tools. If the knob will not turn by hand, don’t try to
repair it, call a qualified service technician or gas supplier.
Force or attempted repair may result in a fire or explosion.
INSTALLING SCREEN
Install fireplace screen by slipping notches of fireplace screen over
screws on front of fireplace (see Figure 36).
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect
the appliance and to replace any part of the control system
and any gas control which has been under water.
NORMAL LIGHTING
INSTRUCTIONS
WARNING: You must operate this heater with the
fireplacescreeninplace. Makesurefireplacescreenis
in place before running heater.
Screws for
Mounting Screen
NOTICE:Duringinitialoperationofnewheater,burning
logswillgiveoffapaper-burningsmell.Opendamperor
window to vent smell. This will only last a few hours.
Notches
Figure 36 - Installing Fireplace Screen
1. STOP! Read the safety information, column 1.
2. Make sure equipment shutoff valve is fully open.
OPERATING FIREPLACE
3. Wait five (5) minutes to clear out any gas. Smell for gas
around heater and near floor. If you smell gas, STOP! Fol-
low “B” in the safety information on warnings plate. If you
don’t smell gas, go to the next step.
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not follow these instructions
exactly, a fire or explosion may result causing prop-
erty damage, personal injury or loss of life.
A. Using Supplied Wall Switch Assembly
1. Set manual ignition bypass switch on the control panel to
the OFF position (automatic ignition position).
A. This appliance has a pilot which lights automatically when
using the supplied wall switch or remote control. If you
have a power outage, the pilot may be lighted by hand with
push-button piezo ignitor. When lighting the pilot, the fol-
lowing warnings must be followed.
2. Press ON/OFF button. Hold for 6 seconds. Gas valve will
open and electronic ignition will begin sparking to light
pilot. LED will light. Note:You may be running this heater
for the first time after connecting to gas supply or at the
start of your heating season. If so, the ON/OFF button may
need to be pressed again. This will allow air to bleed from
gas system. If several attempts to light pilot fail, contact a
qualified service person or gas supplier for repairs. Until
repairs are made, light and operate manually (see Manual
Lighting Instructions for Electric Power Outage, pages 19
and 20).
B. BEFORE LIGHTING smell all around the appliance area
for gas. Be sure to smell next to the floor because some gas
is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in
your building.
3. When pilot flame is lit, the thermocouple is heated by the
flame. When thermocouple becomes hot (5 to 15 seconds),
main burner will automatically light on high flame.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire de-
partment.
110112-01A
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OPERATING FIREPLACE
Normal Lighting Instructions
To Turn Off Gas To Appliance
19
Manual Lighting Instructions for Electrical Power Outage
OPERATING FIREPLACE
Continued
4. To lower flame, push HI/LO button on wall switch once. 5. To lower flame, point remote control toward lower front of
Note: This fireplace does not have a pilot-only mode.
fireplace and push HI/LO button once.
Note: This fireplace does not have a pilot-only mode.
CAUTION: Do not try to adjust heating levels by
using the equipment shutoff valve.
TO TURN OFF GAS
TO APPLIANCE
ON/OFF Button
HI/LO
Shutting Off Heater - Wall Switch
Button
Wall Switch
Assembly
Push ON/OFF button on wall switch once.
Shutting Off Heater - Wireless Remote Control
Manual Ignition Bypass
LED
Point remote control toward lower front of fireplace and push
both buttons at the same time.
Switch (Up is for
Remote Control)
Figure 37 - Control Locations
MANUAL LIGHTING INSTRUCTIONS
FOR ELECTRICAL POWER OUTAGE
Thermocouple
Manual
Ignitor
Electrode
WARNING: You must operate this heater with the
fireplace screen in place. Make sure fireplace screen
is in place before running heater.
Automatic
Ignitor
Electrode
Pilot
Burner
NOTICE:Duringinitialoperationofnewheater,burning
logswillgiveoffapaper-burningsmell.Opendamperor
window to vent smell. This will only last a few hours.
Figure 38 - Pilot (Propane/LP Gas Shown)
B. Using Hand-Held Wireless Remote Control
1. Set manual ignition bypass switch on control panel to OFF
position (automatic ignition position).
Because this fireplace has an electronic ignition system, in the
event there is a loss of power, it will be necessary to manually
light the pilot with the piezo ignitor. After the pilot is lit, the
main burner will light automatically.
2. Wait five (5) minutes to clear out any gas. Smell for gas
around heater and near floor. If you smell gas, STOP! Fol-
low “B” in the safety information on warnings plate. If you
don’t smell gas, go to the next step.
1. Follow steps 1 through 3 under Normal Lighting Instructions,
pages 18 and 19.
3. Point remote control toward the lower front of fireplace
and push both buttons at the same time. Hold for 6 sec-
onds. The gas valve will open and electronic ignition will
begin sparking to light the pilot. Note: You will be able to
hear a clicking sound during this process. LED on wall
switch will light.
2. Set manual ignition bypass switch on control panel to ON
position (manual ignition position). See Figure 39.
3. The pilot is attached to the rear of the front burner. You
will be able to see the pilot and spark electrode without
removing the screen or logs.
Note: You may be running this heater for the first time
after connecting to gas supply or at the start of your heat-
ing season. If so, the ON button may need to be pressed
again. This will allow air to bleed from gas system. If sev-
eral attempts to light pilot fail, contact a qualified service
person or gas supplier for repairs. Until repairs are made,
light and operate manually (see Manual Lighting Instruc-
tions for Electrical Power Outage).
LED
ON/OFF
Button
HI/LO
Button
LED
Manual Ignition
Bypass Switch
(Down is ON)
Wall
Switch
Piezo
Ignitor
Gas
Valve
4. When pilot flame is lit, the thermocouple is heated by the
flame. When thermocouple becomes hot (5 to 15 seconds),
main burner will automatically light on high flame.
Magnetic Manual
Override Handle
Figure 39 - Control Locations
110112-01A
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OPERATING FIREPLACE
Manual Lighting Instructions for Electrical Power Outage (Cont.)
To Turn Off Gas To Appliance
Optional Blower Operation
20
INSPECTING BURNERS
Pilot Flame Pattern
OPERATING FIREPLACE
Continued
4. Place the magnetic manual override handle, provided with
this unit, on the end of the gas valve stem (see Figure 39,
page 19).
OPERATING
FAN
This blower has three settings: ON, OFF, and AUTO. In the ON
position, the blower will operate constantly. In the OFF posi-
tion, the blower will not operate. In the AUTO position, the
blower will start when the thermostat senses a sufficient in-
crease in firebox temperature.
5. Turn the override handle fully counterclockwise
to
the PILOT position. The handle will not stop but will begin
to slip when you have fully turned to the PILOT position.
6. While holding the valve handle in the PILOT position, press
and release piezo ignitor button (see Figure 39, page 19).
This will light the pilot. If needed, keep pressing ignitor Note: Your fireplace and thermostat blower will not turn on
button until pilot lights.
and off at the same time. The fireplace may run for several
minutes before the blower turns on. After the heater modulates
to the pilot position, the blower will continue to run. The blower
will shut off after the firebox temperature decreases.
7. When pilot flame is lit, hold manual override handle until
thermocouple heats (approximately 5 to 15 seconds). If pi-
lot goes out, repeat process. If several attempts to light the
pilot fail, contact a qualified service person or gas supplier
for repairs.
Note: It is safe to operate fireplace with blower turned off.
However,theblowerhelpsdistributeheatedairfromthefireplace.
8. When thermocouple is heated, release override handle. The
main burner will immediately light on high flame. Adjust
flame size by turning override handle.
TO TURN OFF GAS
TO APPLIANCE
Shutting Off Heater When Manually Lit
Set manual ignition bypass switch on control panel to OFF
(automaticignitionposition).Thiswillcausethecontrolstoshut
down the fireplace.
Piezo Ignitor
AUTO/OFF/ON
Switch
Fan Switch
OPTIONAL BLOWER
OPERATION
Figure 40 - AUTO/OFF/ON Switch
Locate the blower switch by opening lower louver on fireplace.
Blower switch is located at lower left inside louver door.
INSPECTING BURNERS
Check pilot flame pattern and burner flame patterns often.
PILOT FLAME PATTERN
Note: It is safe to operate fireplace with blower turned off.
However,theblowerhelpsdistributeheatedairfromthefireplace.
Follow installation instructions included with the blower
accessory.
Figure 41 on page 21 shows a correct pilot flame pattern. Figure 42,
page 21, shows an incorrect pilot flame pattern. The incorrect pilot
flame is not touching the thermocouple. This will cause the thermo-
couple to cool. When the thermocouple cools, the heater will shut
down.
If pilot flame pattern is incorrect, as shown in Figure 42, page 21
• turn heater off (see To Turn Off Gas to Appliance, page 19 or col-
umn 1)
• see Troubleshooting, pages 23 through 25
Note: The pilot flame on natural gas units will have a slight curve,
but the flame should be blue and have no yellow or orange color.
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INSPECTING BURNERS
Burner Flame Patterns
CLEANING AND MAINTENANCE
Cleaning Burner Injector Holder
21
INSPECTING BURNERS
Continued
Automatic Ignitor
Thermocouple
Electrode
Manual
Ignitor
Electrode
Figure 43 - Correct Burner Flame Patterns
Pilot Burner
Yellow Tipping At
Top of Blue Flame
Figure41-CorrectPilotFlamePattern(Propane/LPPilotShown)
Automatic Ignitor
Thermocouple
Electrode
Figure 44 - Incorrect Burner Flame Patterns
Manual
Ignitor
CLEANING AND
MAINTENANCE
Pilot Burner
Electrode
WARNING: Turn off heater and let cool before
cleaning.
Figure42 -IncorrectPilotFlamePattern(NaturalGasPilotShown)
BURNER FLAME PATTERNS
CAUTION: You must keep control areas, burners,
and circulating air passageways of heater clean. In-
spect these areas of heater before each use. Have
heater inspected yearly by a qualified service person.
Heatermayneedmorefrequentcleaningduetoexces-
sivelintfromcarpeting,pethair,beddingmaterial,etc.
Figure 43 shows correct front and/or middle burner flame patterns.
Figure 44 shows incorrect front and/or middle burner flame pat-
terns.Theincorrectburnerflamepatternsshowyellowtippingattop
of blue flame.
WARNING: If yellow tipping occurs, your heater
could produce increased levels of carbon monoxide. If
burner flame patterns show yellow tipping, follow in-
structionsbelow.Yellowflameonrearburnerisnormal.
CLEANING BURNER INJECTOR HOLDERS
AND PILOT AIR INLET HOLES
Theprimaryairinletholesallowtheproperamountofairtomixwith
the gas. This provides a clean burning flame. Keep these holes clear
ofdust, dirt, lint, andpethair. Cleantheseairinletholespriortoeach
heating season. Blocked air holes will create soot. We recommend
thatyoucleantheuniteverythreemonthsduringoperationandhave
heater inspected yearly by a qualified service person.
NOTICE: Do not mistake orange flames with yellow
tipping. Dirt or other fine particles are burned by
heater, causing brief patches of orange flame.
If front and/or middle burner flame patterns are incorrect, as shown
in Figure 44
We also recommend that you keep the burner tubes and pilot
assembly clean and free of dust and dirt. To clean these parts we
recommendusingcompressedairnogreaterthan30PSI. Yourlocal
computer store, hardware store, or home center may carry com-
pressed air in a can. You can use a vacuum cleaner in the blow
position. If using compressed air in a can, please follow the direc-
tions on the can. If you don't follow directions on the can, you could
damage the pilot assembly.
• turn heater off (see To Turn Off Gas to Appliance, pages 19 or 20
• see Troubleshooting, pages 23 through 25
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CLEANING AND MAINTENANCE
Cleaning Burner Injector Holder (Cont.)
Logs
22
SPECIFICATIONS0
CLEANING AND
MAINTENANCE
Continued
1. Shut off the unit, including the pilot. Allow the unit to cool for
at least thirty minutes.
Pilot Bracket
2. Inspect burners, pilot, and primary air inlet holes on injector
holder for dust and dirt (see Figures 45 and 46).
3. Blow air through the ports/slots and holes in the burners.
4. Check the injector holders located at the end of the burner tubes
again. Remove any large particles of dust, dirt, lint, or pet hair
with a soft cloth or vacuum cleaner nozzle.
Pilot
Assembly
Pilot Air
Inlet Hole
5. Blow air into the primary air holes on the injector holders.
6. In case any large clumps of dust have now been pushed into
the burner repeat steps 3 and 4.
Clean the pilot assembly also. A yellow tip on the pilot flame
indicates dust and dirt in the pilot assembly. There is a small pilot
air inlet hole about two inches from where the pilot flame comes out
of the pilot assembly (see Figure 47). With the unit off, lightly blow
air through the air inlet hole. The access hole for propane/LP pilot
is on the front of the burner carriange as shown in Figure 47. The
access hole for natural pilot is behind the pilot bracket on the top of
burner carriage (see Figure 47). You may blow through a drinking
straw if compressed air is not available.
Access Hole For
Cleaning PIlot
Figure 47 - Cleaning Pilot Air Inlet Hole
LOGS
Injector Holder
Burner Tube
• If you remove logs for cleaning, refer to Installing Logs, pages
16 and 17, to properly replace logs.
• Replace log(s) if broken or chipped (dime-sized or larger).
Primary Air
Inlet Holes
Figure 45 - Injector Holder On Outlet Burner Tube - Rear Burner
SPECIFICATIONS
Btu (Variable)
Type Gas
20,000/33,000
Ports/Slots
Natural: VTGF33NRA
Propane/LP: VTGF33PRA
Primary Air
Injector
Inlet Holes
Holder
Ignition
Electronic (Automatic)/Piezo (Manual)
Natural Gas
3.5" W.C.
Propane/LP Gas
8.0" W.C.
Manifold Pressure
Inlet Gas Pressure (in. of water)
Figure 46 - Injector Holder On Outlet Burner Tubes - Front and
Middle Burners
Maximum
10.5"
5"
14"
Minimum*
11"
Shipping Weight
* For input adjustment
78 lbs.
78 lbs.
110112-01A
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TROUBLESHOOTING
23
TROUBLESHOOTING
Note: For additional help, visit DESA
Heating Products’ technical service web
WARNING: Turn off heater
andletcoolbeforeservicing.Only
aqualifiedservicepersonshould
service and repair heater.
CAUTION: Never use a wire,
needle, or similar object to clean
ODS/pilot.ThiscandamageODS/
pilot unit.
Note:Alltroubleshootingitemsarelistedin
order of operation.
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Whenbuttonsonremotecontrolarepressed, 1. Battery in remote control is either miss- 1. Replace battery in remote control
there is no response from fireplace
ing or has low power
2. Remote control is not pointed toward 2. Point remote control toward lower front
fireplace
panel of fireplace when operating
3. Manual ignition bypass switch not in 3. Place manual ignition bypass switch in
OFF position
4. No power available to fireplace
OFF position
4. Make sure power cord is plugged into
electrical outlet and outlet has power
5. Ignitor electrode not connected to igni- 5. Reconnect ignitor cable
tor cable
6. Broken ignitor cable
7. Ignitor electrode broken
8. Ignitor electrode positioned wrong
6. Replace ignitor cable
7. Replace electrode
8. Replace ODS pilot
When wall switch button is pressed, there is 1. No power available to fireplace
no response from fireplace
1. Make sure power cord is plugged into
an electrical outlet and outlet has power
2. Manual ignition bypass switch not in 2. Place manual ignition bypass switch in
OFF position OFF position
3. Wall switch wire harness is disconnected 3. Check continuity of wall switch wire
harness. Make sure plug on wall switch
wire harness is fully inserted into socket
on circuit board in fireplace. Replace if
necessary
Burner does not light after ODS/pilot is lit
Delayed ignition burner
1. Burner orifice clogged
1. Clean burner (see Cleaning and Main-
tenance, pages 21 and 22) or replace
burner orifice
2. Inlet gas pressure is too low
2. Contact local gas company
1. Manifold pressure is too low
2. Burner orifice clogged
1. Contact local natural or propane/LP gas
company
2. Clean burner (see Cleaning and Main-
tenance, pages 21 and 22) or replace
burner orifice
Burner backfiring during combustion
1. Burner orifice is clogged or damaged
1. Clean burner (see Cleaning and Main-
tenance, pages 21 and 22) or replace
burner orifice
2. Damaged burner
3. Gas regulator defective
2. Replace damaged burner
3. Replace regulator
Slight smoke or odor during initial operation 1. Not enough air
1. Check burner for dirt and debris. If
found, clean burner (see Cleaning and
Maintenance, pages 21 and 22)
2. Replace regulator
2. Gas regulator defective
3. Residues from manufacturing processes 3. Problem will stop after a few hours of
and logs curing
operation
Moisture/condensationnoticedonwindows 1. Not enough combustion/ventilation air
1. Refer to Air for Combustion and Venti-
lation requirements (page 5)
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TROUBLESHOOTING
24
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Heater produces a whistling noise when 1. Turning control knob to HI position 1. Turn control knob to LO position and
burner is lit
when burner is cold
2. Air in gas line
let warm up for a minute
2. Operate burner until air is removed from
line. Have gas line checked by local
natural or propane/LP gas company
3. Observe minimum installation clear-
ances (see page 8)
3. Air passageways on heater blocked
4. Dirty or partially clogged burner orifice 4. Clean burner (see Cleaning and Main-
tenance, pages 21 and 22) or replace
burner orifice
When ignitor button is pressed, there is no 1. Ignitor electrode not connected to igni- 1. Reconnect ignitor cable
spark at ODS/pilot (manual ignition mode)
tor cable
2. Ignitor cable pinched or wet
2. Free ignitor cable if pinched by any
metal or tubing. Keep ignitor cable dry
3. Tighten nut holding piezo ignitor to base
panel of log set. Nut is located behind
base panel
3. Piezo ignitor nut is loose
4. Broken ignitor cable
4. Replace ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
5. Replace piezo ignitor
6. Replace pilot assembly
7. Ignitor electrode positioned wrong
7. Replace pilot assembly
When ignitor button is pressed, there is 1. Gas supply turned off or equipment 1. Turn on gas supply or open equipment
spark at ODS/pilot but no ignition (manual
shutoff valve closed
shutoff valve
ignition mode)
2. Control knob not in PILOT position
2. Turn control knob to PILOT position full
counterclockwise
3. Air in gas lines when installed
3. Continue holding control knob in full
counterclockwise position. Repeat
igniting operation until air is removed
4. Depleted gas supply (propane/LP only) 4. Contact local propane/LP gas company
5. ODS/pilot is clogged
5. Clean ODS/pilot (see Cleaning and
Maintenance, pages 21 and 22) or re-
place ODS/pilot assembly
6. Gas regulator setting is not correct
6. Replace gas regulator
ODS/pilot lights but flame goes out when 1. Control knob not fully turned counter- 1. Turn control knob fully counterclock-
control knob is released (manual ignition
mode)
clockwise
2. Control knob not held long enough
wise
2. After ODS/pilot lights, hold control
knob for 30 seconds
3. Equipment shutoff valve not fully open 3. Fully open equipment shutoff valve
4. Pilot flame not touching thermocouple, 4. A) Contact local natural or propane/LP
which allows thermocouple to cool,
causing pilot flame to go out. This prob-
lem could be caused by one or both of
the following:
gas company
B) Clean ODS/pilot (see Cleaning and
Maintenance, pages 21 and 22) or re-
place ODS/pilot assembly
A) Low gas pressure
B) Dirty or partially clogged OD S/pilot
5. Thermocouple connection loose at con- 5. Hand tighten until snug, then tighten
trol valve
6. Thermocouple damaged
1/4 turn more
6. Replace pilot assembly
7. Control valve damaged
7. Replace control valve
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25
TROUBLESHOOTING
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediatelycallyourgassupplierfromaneighbor’sphone. Followthe
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT:Operatingfireplacewhereimpuritiesinairexistmaycreateodors.Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors. These odors
will disappear over time.
REMEDY
POSSIBLE CAUSE
OBSERVED PROBLEM
1. This is common with most fireplaces. If
noise is excessive, contact qualified ser-
vice person
1. Metal expanding while heating or con-
tracting while cooling
Fireplace produces a clicking/ticking noise
just after burners are lit or shut off
1. Open window and ventilate room. Stop
using odor causing products while fire-
place is running
1. Fireplace burning vapors from paint, hair
spray, glues, cleaners, chemicals, new
carpet, etc. (see IMPORTANT statement
above)
Fireplace produces unwanted odors
2. Locate and correct all leaks (see Check-
ing Gas Connections, page 13)
2. Gas leak. See Warning statement
above
1. Open window and/or door for ventilation
2. Contact local gas company
1. Not enough fresh air is available
2. Low line pressure
Fireplace shuts off in use (ODS operates)
3. Clean ODS/pilot (see Cleaning and
Maintenance, pages 21 and 22)
3. ODS/pilot is partially clogged
1. Locate and correct all leaks (see Check-
ing Gas Connections, page 13)
2. Replace control valve
1. Gas leak. See Warning statement
above
2. Control valve defective
Gasodorevenwhenwallswitchandremote
control buttons and switches are in OFF
position
1. Take apart gas tubing and remove for-
eign matter
1. Foreign matter between control valve
Gas odor during combustion
and burner
2. Locate and correct all leaks (see Check-
ing Gas Connections, page 13)
2. Gas leak. See Warning statement
above
1. Properly locate logs (see Installing Logs,
pages 16 and 17)
2. Eliminate source of drafts around heater
1. Improper log placement
Dark residue on logs or inside of fireplace
Note: After removng all causes of residue
deposits, completelycleanfireplaceandappli-
ances of all residue before reusing appliance.
2. Drafts or other air currents affecting
flame pattern
3. Clean out air holes at burner inlet. Peri-
odically repeat as needed
3. Air holes at burner inlet blocked
4. Remove blockage
4. Burner flame holes blocked
1. Turn heater off when using furniture
polish, wax, carpet cleaners, or similar
products
1. When heated, vapors from furniture pol-
ish, wax, carpet cleaners, etc. may turn
into white powder residue
Whitepowderresidueformingwithinburner
box or on adjacent walls or furniture
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ILLUSTRATED PARTS BREAKDOWN
Models VTGF33PRA and VTGF33NRA
26
ILLUSTRATED PARTS
BREAKDOWN
REMOTE CONTROL
LOG BASE ASSEMBLY
MODELS
VTGF33PRA
VTGF33NRA (SHOWN)
59
60
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PARTS LIST
Models VTGF33PRA and VTGF33NRA
27
PARTS LIST
REMOTE CONTROL LOG BASE ASSEMBLY
MODELS
VTGF33PRA
VTGF33NRA
This list contains replaceable parts used in your fireplace. When
ordering parts, follow the instructions listed under Replacement
Parts on page 32 of this manual.
KEY PART
NO. NUMBER
KEY PART
NO. NUMBER
DESCRIPTION
QTY.
DESCRIPTION
QTY.
37
107559-01
107559-02
107560-01
110108-01
098544-01
101629-01
098219-37
110885-01
107568-01
110063-02
111458-01
099415-12
099415-18
097809-03
101628-03
110884-01
099056-27
099056-29
101004-15
101004-18
101004-11
101004-18
110063-01
108134-01
108188-02
099998-01
101480-11
099125-13
099157-01
Gas Control Valve (Natural)
Gas Control Valve (Propane/LP)
Magnetic Manual Override Handle
Burner Shield
Wire Support Clip
1.5" Bushing
Power Cord
Inlet Tube
Main Power Cable
Burner, Front
Burner Alignment Bracket
Pressure Regulator (Natural)
Pressure Regulator (Propane/LP)
Fitting 3/8" Flare to 1/2" NPT
Flexible Connector
1
1
1
1
1
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
3
4
5
6
7
8
110103-01
110105-02
110105-01
110105-03
110105-04
110104-01
103904-02
104285-02
104286-02
110093-05
099387-09
111323-01
108105-01
102843-01
107110-01
100321-01
107566-01
102349-02
107565-01
107565-02
098303-02
M11084-50
108631-01
**
107563-01
107558-01
107561-01
100694-01
107847-01
109157-01
102445-01
107564-01
107562-01
110111-01
102334-01
107573-01
107743-01
Ember Bed Log
Left Front Log
Right Front Log
Rear Log
Right Crossover Log
Left Crossover Log
Electrode
ODS Pilot (Natural)
ODS Pilot (Propane/LP)
Electrode Bracket
Pilot Tube
Pilot Shield
Rear Burner
Burner Clip
Spacer
Spacer
Module, Control Board
Support, PCB
Receiver Assembly
Sensor Assembly
Screw, #6
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
2
1
4
1
1
2
4
9
1
1
1
1
2
2
1
1
1
1
1
1
1
1
38
39
40
41
42
43
44
45
46
47
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
48
49
50
51
Burner Tube
Injector (Rear Burner) Natural Gas
Injector (Rear Burner) LP Gas
Injector (Front Burner) NG
Injector (Front Burner) LP
Injector (Middle Burner) NG
Injector (Middle Burner) LP
Middle Burner
NG Rear Plate
U-Drive Screw
Fan Switch
High Temp Black Wire Assembly
Terminal Board
52
53
Screws
54
55
56
57
58
59
60
Log Alignment Screw
Firebox Bottom
Wall Switch and Cord
Wall Switch Decorative Plate
Wall Plate Decal
Screw, #6 x 11/4" PH
Screw, #619 x 1/4"
Sensor Bracket
Piezo Ignitor
Remote Control
Switch and Wire Assembly
Bracket, Switch and Piezo
Palnut Fastener
Valve Bracket
3-16 Break Mandrell Rivet
PARTS AVAILABLE — NOT SHOWN
19724000
901056-01
107736-01
Cable Tie
4
1
1
Flare Adapter Fitting, 3/8" NPT
Wall Plate Assembly Kit
(Contains Items 31, 33, 44)
Wall Switch Assembly Kit
(Contains Items 28, 30, 31, 33, 44)
107737-01
1
Thermocouple Tube
** Not a field replacement part.
110112-01A
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ILLUSTRATED PARTS BREAKDOWN
Models VTGF33NRA and VTGF33PRA
28
ILLUSTRATED PARTS
BREAKDOWN
FIREPLACE MODELS
VTGF33NRA AND
1
VTGF33PRA
2
3
9
4
23
5
24
9
6
7
10
22
8
11
10
12
13
9
15
21
16
9
14
18
19
20
17
110112-01A
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PARTS LIST
Models VTGF33NRA and VTGF33PRA
29
PARTS LIST
FIREPLACE MODELS
VTGF33NRA AND VTGF33PRA
This list contains replaceable parts used in your fireplace. When
ordering parts, follow the instructions listed under Replacement
Parts on page 32 of this manual.
KEY PART
NO. NUMBER
DESCRIPTION
QTY.
1
2
3
4
101357-01
101351-01CK
101353-01CK
111339-01
**
Top Outer Casing
Top Front
Middle Front Rail
Blower Duct
1
1
1
1
1
5
Firebox Top
6
7
8
9
101712-03
102759-02CK
102758-02CK
M11084-26
099230-01
**
101514-01
098304-01
101348-01
102455-02
104313-01
104313-02
M10908-2
098304-03
101346-01
101727-03
**
Firebox Hood
Left Front Side
Right Front Side
Hex Screw, #10
Shoulder Screw
Firebox Wrapper
Cover
Phillips Pan Head Screw, #10
Firebox Support
Louver
1
1
1
60
4
10
11
12
13
14
15
16
17
18
19
20
21
22
23
1
1
22
2
2
1
1
4
4
1
1
1
1
Hinge, Pin
Hinge, Pin
Screw, Slotted Hex Head Tapping
Phillips Pan Head Screw, #8
Outer Base
Screen Assembly
Outer Casing
111547-01
Blower
PARTS AVAILABLE — NOT SHOWN
100639-01
104356-02
Caution Decal
Warning Decal
1
1
** Not a field replacement part.
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ACCESSORIES
30
ACCESSORIES
NOTICE: All accessories may not be available for all
fireplace models.
Purchase these fireplace accessories from your local dealer. If
they can not supply these accessories, call DESA Heating Prod-
ucts at 1-866-672-6040 for information. You can also write to the
address listed on the back page of this manual.
CORNER MANTEL ACCESSORY WITH
FIREPLACE PERIMETER BRASS TRIM
GMC36F Series - Walnut Finished Birch Veneer
GMC37U Series - Unfinished Birch Veneer, Ready
to Stain or Paint
EQUIPMENT SHUTOFF VALVE - GA5010
For all models. Equipment shutoff valve with 1/8" NPT tap. Fits
1/2" NPT pipe.
GM202F Series - Oak Finished
For all models. Space saving corner mantels feature moldings,
fluting and medallion.
Dimensions (H xW xD): 48 3/4" x 60 7/8" x 34 3/4"
DUPLEX OUTLET KIT - GA3555 (Not Shown)
For all models. Useforbuilt-ininstallationswhenhardwiringyour
fireplace.
PERIMETER TRIM ACCESSORY
(Not Shown)
PT32
PT32P
CORNER HEARTH BASE
PT32B
PT32PB
G3008F Series - Walnut Finished
G3009U Series - Unfinished
G3010F Series - Oak Finished
For all models. Optionalwithbuilt-ininstallation.Providesafinished
appearance covering rough and/or unfinished mantel or wall opening,
edges, etc. (Included with mantel accessory.)
For all models. The corner hearth base is designed for use with the
corner mantels to create a handsome riser for the fireplace.
Dimensions (HxWxD): 6" x 52 1/2" x 23 3/4
"
INFORMATION VIDEO - 108917-01
For all models. A care and maintenance video is available by
calling 1-866-672-6040. You may also email your request to
FIRE CRACKLE - CF6-A (Not Shown)
For all models. Creates the sound of a real burning fire.
CABINET MANTEL AND FULL HEARTH BASE
GMC90F Series - Oak Finished
GMC91U Series - Unfinished Birch
GMC92F Series - Cherry Finished Birch
For all models. Mantel features columns, moldings, fluting and
medallion. Dimensions (WxHxD): 56" x 50" x 24"
110112-01A
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ACCESSORIES
31
ACCESSORIES
Continued
LO
PILOT
OFF
HI
Mantel Trim
CABINET MANTEL ACCESSORY WITH
FIREPLACE PERIMETER BRASS TRIM
Hearth
Base Trim
GMC11F Series - Walnut Finished Hardwood Veneer
GMC12U Series - Unfinished Hardwood Veneer,
Ready to Stain or Paint.
GMC13F Series - Medium Stained Oak Veneer
GM102W Series - Off-White Paint
LAMINATE TRIM FOR HEARTH OR MANTEL
G3002J Series - Jade Marble Laminate Mantel Trim
G3003J Series - Jade Marble Laminate Hearth
Base Trim
For all models. Mantel features moldings, fluted sides, and medal-
lion. Dimensions (H xW xD): 48" x 56 3/4" x 22 3/4"
G3002S Series - Sandstone Marble Laminate
Mantel Trim
G3003S Series - Sandstone Marble Laminate Hearth
Base Trim
G3002B Series - Black Onyx Marble Laminate Trim
G3003BSeries-BlackOnyxMarbleLaminateHearth
Base Trim
HEARTH BASE (for Use with Cabinet Mantel)
For all models. Mantel trim for cabinet or corner mantel. Hearth
base trim for hardwood hearth bases.
GC3333F Series - Walnut Finished Hardwood Veneer
GC3334U Series - Unfinished Hardwood Veneer
GC3335F Series - Medium Stained Oak Veneer
G3004W Series - Off-White Paint
FIREBOX BRICK LINER - G8000 SERIES
(Not Shown)
For all models. The hearth base creates a handsome riser for the
For all models. Ceramic fiber firebox liner adds the look of real
brick.
fireplace . Dimensions (H xW xD): 6 1/2" x 58" x 28 9/16"
SLIM HEARTH BASE
(Not Shown)
CLEANING KIT - GCK
(Not Shown)
G3005J Series - Jade Marble Laminate
G3005S Series - Sandstone Marble Laminate
G3005B Series - Black Onyx Marble Laminate
For all models. Your vent-free gas appliance requires regular
cleaning and maintenance to prevent performance problems. This
kit gives you the tools and instructions to make it easy to clean all
critical areas of your appliance.
For all models. The slim hearth base allows you to further custom-
ize your fireplace.
Dimensions (HxWxD): 5/8" x 41 7/8" x 10"
110112-01A
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REPLACEMENT PARTS
WIRING DIAGRAM
SERVICE HINTS
32
TECHNICAL SERVICE
REPLACEMENT PARTS
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
Note: Use only original replacement parts. This will protect your
warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
• burners will have delayed ignition
• heater will not produce specified heat
• for propane/LP units, propane/LP gas supply may be low
Contact authorized dealers of this product. If they can’t supply
original replacement part(s), call DESA Heating Products’ Techni-
cal Service Department at 1-866-672-6040.
You may feel your gas pressure is too low. If so, contact your local
natural or propane/LP gas supplier.
When calling DESA Heating Products, have ready
• your name
• your address
TECHNICAL SERVICE
You may have further questions about installation, operation, or
troubleshooting. If so, contact DESA Heating Products’ Technical
Service Department at 1-866-672-6040. When calling please have
your model and serial numbers of your heater ready.
• model and serial numbers of your fireplace
• how fireplace was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
You can also visit DESA Heating Products’ technical service web
site at www.desatech.com.
Usually, we will ask you to return the part to the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply original
replacement part(s), call DESA Heating Products at 1-866-672-6040
for referral information.
When calling DESA Heating Products, have ready
• model number of your fireplace
• the replacement part number
WIRING DIAGRAM
Note: For proper operation, the wires must be connected exactly as
shown in wiring diagram.
INDICATION BOARD
MANUAL
OVERRIDE
SWITCH
ELECTRODE
IGNITOR
SENSOR
FAN SWITCH
3
2
1
RECEIVER
VALVE
BLUE
RED
BLOWER
WHITE
MODULE
GREEN/YELLOW
BROWN
GREEN
BLACK
WHITE
POWER
CORD
BLUE
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34
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OWNER'S REGISTRATION FORM
In order to provide better customer service for this and future purchases, we recommend that you register your product with us.
You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owner’s
Registration Form and mail to the address on the back of this owner’s manual. Please provide the following product information:
Brand:
(Comfort Glow, Vanguard, etc.)
Model:
(EFP33PR, VTGH33NR, etc.)
Date Purchased:
Serial Number:
First Name:
Address:
Note: Keep receipt for warranty verification.
7 or 9 digit number located on product or identification tag.
Last Name:
City:
State:
Zip:
Country:
Home Phone:
E-Mail:
(
)
-
Please answer the following questions to register your product with DESA Heating Products:
1. Where will the product be used?
❍❍Living/Family Room ❍❍Office/Warehouse ❍❍Utility Shed/Outbuilding ❍❍Garage ❍❍Bedroom ❍❍Bathroom ❍❍Other
2. If you bought this product yourself, did you plan to purchase this type of product before going into the store? ❍❍Yes ❍❍No
3. Who selected the product? ❍ Male ❍ Female ❍ Both
4. What is the population of your area? ❍❍Under 10,000 ❍❍10,000 to 25,000 ❍ 25,000 to 50,000 ❍❍50,000 to 100,000
❍❍100,000 to 250,000 ❍❍Over 250,000
5. What is your primary source of heat? ❍❍Propane (LP Gas) ❍❍Fuel Oil ❍❍Wood ❍❍Natural Gas ❍❍Electric ❍❍Other
6. How was the product installed? ❍❍Professional Installer ❍❍Self ❍❍Other
7. Cost of product excluding sales tax? $___________________
8. Cost to install product? $____________________
9. Type of store where product was purchased? ❍❍Hardware ❍❍Propane Dealer ❍❍Natural Gas/Utility Co. ❍❍Home Center/Builder’s Supply
❍❍Fireplace or Hearth Shop ❍❍Farm Store ❍❍Other
10. What motivated you to buy this product? ❍❍Sudden Cold Weather ❍❍Replace Older Model ❍❍D.I.Y. Home Project
❍❍Emergency Back-Up Heat ❍❍Heater was on Sale ❍❍Energy Savings/High Efficiency ❍❍Construction Project ❍❍Other
11. How did you learn about this product brand? ❍❍Advertising ❍❍Relative or Friend ❍❍Store Display ❍❍Other ________________________
12. Level of Education of Purchaser: ❍❍Some High School ❍❍Completed High School ❍❍Completed College ❍❍Completed Graduate School
13. Age of Purchaser: ❍❍Under 20 ❍❍20 - 29 ❍❍30 - 39 ❍❍40 - 49 ❍❍50 - 59 ❍❍60 or Over
14. Buyer’s total annual household income: ❍❍Under $15,000 ❍❍$15,000 to $19,999 ❍❍$20,000 to $34,999 ❍❍$35,000 to $49,999
❍❍$50,000 to $74,999 ❍❍$75,000 to $99,999 ❍❍$100,000 and Over
15. Store where product was purchased:
Name: ______________________________________
City: _______________________ State: __________
16. In choosing this product, how important were the following:
Not Important
Somewhat Important
Very Important
Availability
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Price
Brand Name
Overall Quality
Heat Output
Made in USA
Warranty
Local Service
Value for Price
Prior Brand Experience
Controls Location
Thermostat, Remote, or Manual Operation
Ease of Operation
Special Features
Salesperson’s Recommendation
Friend/Relative’s Recommendation
Portability
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Quiet Operation
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NOTES
37
NOTES
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110112-01A
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2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
110112-01
Rev. A
110112 01
NOT A UPC
04/03
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