Dell PowerEdge C6105
Systems
Hardware Owner’s
Manual
Regulatory Model B03S
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Contents
1
Post Error Code............................................................................................ 24
2
System Setup Options at Boot .................................................................... 31
Contents | 3
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Exit Menu..................................................................................................... 56
3
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Expansion-Card Connector......................................................................... 78
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Interposer Extenders................................................................................... 87
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Backplanes................................................................................................ 112
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4
Installation Problems................................................................................ 132
5
System Board Connectors......................................................................... 147
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Expander Card Connectors ....................................................................... 152
Daughter Card Connectors........................................................................ 155
Sensor Board Connectors......................................................................... 158
6
Contacting Dell.......................................................................................... 162
Index...................................................................................................163
Contents | 9
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10 | Contents
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1
About Your System
Accessing System Features During Startup
The following keystrokes provide access to system features during startup.
Keystroke
Description
<F2>
page 30.
<F11>
<F12>
Starts Preboot eXecution Environment (PXE) boot.
<Ctrl><C>
Enters the SAS 2008 Daughter Card Configuration
Utility. For more information, see the SAS adapter
documentation.
<Ctrl><H>
<Ctrl><S>
Enters the LSI 9260 configuration utility. For more
information, see the documentation for your SAS RAID
card.
Enters the utility to configure NIC settings for PXE
boot. For more information, see the documentation for
your integrated NIC.
<Ctrl><HOME> BIOS recovery during Boot Block.
About Your System | 11
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Front-Panel Features and Indicators
Figure 1-1. Front Panel−3.5” Hard Drives With Four System Boards
Figure 1-2. Front Panel−3.5” Hard Drives With Two System Boards
Figure 1-3. Front Panel− 2.5” Hard Drives With Four System Boards
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Figure 1-4. Front Panel−2.5” Hard Drives With Two System Boards
Item
Indicator, Button
Or Connector
Icon
Description
1,3,7,9
Power-on indicator/
power button (system
boards 1,2,4,3)
The power-on indicator lights
when the system power is on.
The power button controls the
DC power supply output to
the system.
NOTE: When powering on the
system, the video monitor can take
from several seconds to over 2
minutes to display an image,
depending on the amount of
memory installed in the system.
NOTE: On ACPI-compliant
operating systems, turning off the
system using the power button
causes the system to perform a
graceful shutdown before power to
the system is turned off.
NOTE: To force an ungraceful
shutdown, press and hold the
power button for 5 seconds.
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Item
Indicator, Button
Or Connector
Icon
Description
2,4,6,8
System identification
indicator/button
(system boards 1,2,4,3)
The identification button can
be used to locate a particular
system and system board
within a chassis.
When the button is pushed,
the blue system status
indicator on the front and
back blink until the button is
pushed again.
5
*
Hard Drives
Drive Cover
Up to twelve hot-swappable
3.5-inch hard drives.
Up to twenty four hot-
swappable 2.5-inch hard
drives.
Applicable only for 2.5” hard
drive system.
Hard-Drive Indicator Patterns
Figure 1-5. Hard Drive Indicators
1
hard-drive activity indicator
(green)
2
hard-drive status indicator
(green and amber)
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Table 1-1. Hard Drive Status Indicators
For 2.5”/3.5” Hard-Drive Backplane (CPLD)
Activity
LED
Green
Status LED
HDD
Type
Controller
Function
Green
Amber
SP5100
SATA2
Drive on-line Off/
Blinking
On
Off
when
active
Off
Fail
On
Off
On
Off
Off
Off
LSI 9260
SAS
Slot Empty
Drive On-
line/Access
Off
/ LSI 2008
/ SATA2
Blinking
when
active
Off
Drive Fail
Off
Blinking
2Hz
Drive
Rebuild
Blinking
when
Blinking
1Hz
Off
active
Drive
Identify
Blinking
when
Blinking
2Hz
Off
active
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For 2.5” Hard-Drive Backplane with Expander
Activity
LED
Green
Status LED
HDD
Type
Controller
Function
Green
Off
Amber
Off
LSI 9260
SAS
Slot Empty Off
/ SATA2
Drive On-
Line
Off/
On
Off
Blinking
when
active
Off/
Blinking 250ms
when
active
Drive
On
Off
Off
Identify/
Preparing
for removal
Blinking
2Hz
Off
250ms
On
Drive
Off/
Rebuild
Blinking 400ms
when
Blinking
active
2Hz
Off
100ms
Drive Fail
Off
Off
On 125ms
Blinking
4Hz
Off 125ms
On 500ms
Off 500ms
Blinking
0.5Hz
Predicted
Failure
(SMART)
Off/
On
Blinking 500ms
when
active
Off
500ms
Blinking
0.5Hz
Off
Off
1000ms
1000ms
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For 2.5” Hard-Drive Backplane with Expander
Activity Status LED
HDD
Type
LED
Green
Off
Controller
Function
Green
On
Amber
LSI 9260
SAS
/ SATA2
Rebuild
Abort
On 3000ms
Off 3000ms
Blinking
3000ms
Off
3000ms
Blinking
0.08Hz
Off
0.08Hz
Off 3000ms
Off 3000ms
3000ms
Off
3000ms
Off
LSI 2008
SAS
/ SATA2
Slot Empty Off
Off
Off
Drive On-
Line
Off/
On
Blinkin
g when
active
Off/
Drive
On
Off
Off
Identify/
Preparing
for removal
Blinkin
g when
active
250ms
Blinking
2Hz
Off
250ms
Drive
Off/
On
Rebuild
Blinkin
g when
active
400ms
Blinking
2Hz
Off
100ms
Drive Fail
Off
Off
On 125ms
Blinking 4Hz
Off 125ms
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Back Panel Features and Indicators
Figure 1-6. Back Panel−Four System Boards
Item
Indicator, Button
Or Connector
Icon
Description
1
2
3
Power supply 2
Power supply 1
USB ports (2)
470W/750W/1100W/1400W
470W/750W/1100W/1400W
Connect USB devices to the
system. The ports are USB
2.0-compliant
4
System identification
indicator
Both the systems
management software and the
identification buttons located
on the front can cause the
indicator to flash blue to
identify a particular system
and system board. Lights
amber when the system needs
attention due to a problem.
5
NIC connector 1
Embedded 10/100/1000 NIC
connectors.
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6
7
NIC connector 2
Management port
Embedded 10/100/1000 NIC
connectors.
Dedicated management port.
8
Serial port
VGA port
Connects a serial device to the
system.
9
Connects a VGA display to
the system.
10
Power-on
indicator/power
button
The power-on indicator lights
when the system power is on.
The power button controls
the DC power supply output
to the system.
NOTE: When powering on the
system, the video monitor can take
from several seconds to over 2
minutes to display an image,
depending on the amount of
memory installed in the system.
NOTE: On ACPI-compliant
operating systems, turning off the
system using the power button
causes the system to perform a
graceful shutdown before power to
the system is turned off.
NOTE: To force an ungraceful
shutdown, press and hold the
power button for five seconds.
About Your System | 19
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Figure 1-7. Enumeration−Four System Boards
Figure 1-8. Enumeration−Two System Boards
NIC Indicator Codes
Figure 1-9. NIC Indicators
1
link/activity indicator
2
speed indicator
NIC Status Indicator (link/activity)
Condition
Solid green
LAN linking/No access
Blinks green
Off
LAN accessing
No link
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NIC Status Indicator (speed)
Condition
Solid green
Linking at 100Mbps speed
Solid amber
Off
Linking at 1000Mbps speed
No link
Figure 1-10. NIC Indicators (Management Port)
1
link/activity indicator
2
speed indicator
NIC Status Indicator
(link/activity)
Solid green
Condition
LAN linking/Accessing
No link
Off
NIC Status Indicator (speed)
Condition
Solid green
Linking at 10Mbps speed
Solid amber
Off
Linking at 100Mbps speed
No link
Power and System Board Indicator Codes
The LEDs on the system front panel and back panel display status codes
during system startup. For location of the LEDs on the front panel, see
location of the LEDs on the back panel, see Figure 1-6.
About Your System | 21
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Table 1-2. Status Indicator Codes
Component
Power-on
Indicator
Steady Green
Condition
Power On S0/S1
indicator
Blinks Amber
BMC Critical condition event in
Power Off mode S5
Blinks Green/Amber BMC Critical condition event in
Power On mode S0/S1
System
identification
indicator
Steady Blue
Blinks Blue
IPMI Via OEM Command On
IPMI using Chassis Identify
Command Blink On or ID Button
Press ID On
Off
IPMI using Chassis Identify
Command Off or ID Button Press
ID Off
Power Supply Indicator Codes
Figure 1-11. Power Supply Status Indicator
1
power supply
2
AC power LED
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AC Power LED
Condition
Solid green
Power supply is on (AC OK/DC OK) or in
standby mode (90 VAC-264 VAC for
470W/750W/1100W, 180 VAC-264 VAC for
1400W)
Solid yellow
Off
Power supply is at fault condition
(UVP/OVP/OCP/SCP/OTP/Fan Fault)
Power supply is off or AC input voltage is out
of normal operating range (90 VAC-264 VAC
for 470W/750W/1100W, 180 VAC-264 VAC
for 1400W)
BMC Heart Beat LED
The system board provides BMC heart beat LED (D5) for BMC debugs.
When BMC firmware is ready, the BMC heart beat LED blinks.
Figure 1-12. BMC Heart Beat LED
1
BMC heart beat LED
2
system board
About Your System | 23
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Post Error Code
Collecting System Event Log (SEL) for Investigation
Whenever possible, the BIOS will output the current boot progress codes
on the video screen. Progress codes are 32-bit quantities plus optional data.
The 32-bit numbers include class, subclass, and operation information. The
class and subclass fields point to the type of hardware that is being
initialized. The operation field represents the specific initialization activity.
Based on the data bit availability to display progress codes, a progress code
can be customized to fit the data width. The higher the data bit, the higher
the granularity of information that can be sent on the progress port. The
progress codes may be reported by the system BIOS or option ROMs.
The Response section in the following table is divided into 3 types:
1
2
3
Warning or Not an error – The message is displayed on the screen. An
error record is logged to the SEL. The system will continue booting
with a degraded state. The user may want to replace the erroneous unit.
Pause – The message is displayed on the screen, an error is logged to
the SEL, and user input is required to continue. The user can take
immediate corrective action or choose to continue booting.
Halt – The message is displayed on the screen, an error is logged to the
SEL, and the system cannot boot unless the error is resolved. The user
needs to replace the faulty part and restart the system.
Error Code Error Message
Response
Pause
0000
0003
0004
0005
000B
000C
Timer Error
CMOS Battery Low
Pause
CMOS Settings Wrong
CMOS Checksum Bad
CMOS Memory Size Wrong
RAM Read/Write Test Failed
Pause
Pause
Pause
Pause
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Error Code Error Message
Response
Pause
Pause
Pause
Halt
000E
000F
0012
0040
0041
0042
0044
0045
0046
0047
0048
0049
004A
004B
005D
A: Driver Error
B: Driver Error
CMOS Date/Time Not Set
Refresh Timer Test Failed
Display Memory Test Failed
CMOS Display Type Wrong
DMA Controller Error
Pause
Pause
Halt
DMA-1 Error
Halt
DMA-2 Error
Halt
Unknown BIOS error. Error code = 0047
Password Check Failed
Halt
Halt
Unknown BIOS error. Error code = 0049
Unknown BIOS error. Error code = 004A
Unknown BIOS error. Error code = 004B
Halt
Pause
Pause
Pause
S.M.A.R.T. Command Failed
S.M.A.R.T. Status BAD, Backup and Replace
005E
0060
0061
0062
0063
0080
Password Check Failed
Pause
Pause
Pause
Pause
Pause
Pause
Primary Master Hard Disk Error
Primary Salve Hard Disk Error
Secondary Master Hard Disk Error
Secondary Salve Hard Disk Error
Primary Master Drive – ATAPI Incompatible
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Error Code Error Message
Response
Pause
0081
0082
0083
0160
Primary Salve Drive – ATAPI Incompatible
Secondary Master Drive – ATAPI Incompatible
Secondary Salve Drive – ATAPI Incompatible
Pause
Pause
The processors installed in your system are not
able to match their frequencies.
Pause
0162
0163
The processors installed in your system do not
have the same cache size.
Halt
The processor(s) installed in your system are not Pause
known by the BIOS.
Please contact your BIOS vendor for appropriate
updates.
0164
0165
Multiple core processors cannot be installed with Halt
single core processors.
The processor(s) installed in your system are of an Pause
unknown revision.
Please contact your BIOS vendor for appropriate
updates.
4100
4101
4102
4103
4104
4105
4106
4107
Node(s) - no valid DIMM configuration detected Pause
DIMM(s) checksum error detected
DIMM module type(buffer) mismatch
DIMM CL/T mismatch
Pause
Pause
Pause
Pause
Pause
Pause
Warning
DIMM organization mismatch (128-bit)
SPD missing Trc or Trfc info
SPD missing byte 23 or 25
Bank interleave requested but not enabled
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Error Code Error Message
Response
Pause
4108
4109
410A
410B
410C
410D
Dram ECC requested but not enabled
Online spare requested but not enabled
DIMM(s) Running in Minimum Mode
No DQS Receiver Enable pass window found
Pause
Pause
Pause
DQS Rcvr En pass window CHA to CH B too large Pause
DQS Rcvr En pass window too small (far right of Pause
dynamic range)
4160
The processor(s) installed in your system are not halt
multiprocessing capable.
5120
5121
8101
CMOS cleared by jumper
Password cleared by jumper
Pause
Pause
Warning! USB Host Controller not found at the
specified address!!!
Warning
8102
8103
Error! USB device failed to initialize!!!
Warning
Warning
Warning! Unsupported UBS device found and
disabled!!!
8104
8105
8400
Warning! Port 60h/64h emulation is not supported Warning
by this USB Host Controller!!!
Warning! EHCI controller disabled. It requires
64bit data support in the BIOS.
Pause
Warning!! Insufficient memory! Remote access is Warning
disabled.
8601
8701
Error: BMC Not Responding
Pause
Pause
Insufficient Runtime space for MPS data!!
System may operate in PIC or Non-MPS mode.
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Error Code Error Message
8702 No enough APIC ID in range 0-0Fh can be
Response
Pause
assigned to IO APICs.
(Re-assigning CPUs' local APIC ID may solve this
issue)
MPS Table is not built! System may operate in
PIC or Non-MPS mode.
Other Information You May Need
WARNING: See the safety and regulatory information that shipped with your
system. Warranty information may be included within this document or as a
separate document.
The Getting Started Guide provides an overview of rack installation, system
features, setting up your system, and technical specifications.
NOTE: Always check for updates on support.dell.com/manuals and read the
updates first because they often supersede information in other documents.
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2
Using the System Setup Program
Start Menu
The system employs the latest AMI CMOS BIOS, which is stored in Flash
memory. The Flash memory supports the Plug and Play specification, and
contains a System Setup program, the Power On Self Test (POST) routine,
and the PCI auto-configuration utility.
This system board supports system BIOS shadowing, enabling the BIOS to
execute from 64-bit onboard write-protected DRAM.
This Setup utility should be executed under the following conditions:
•
When changing the system configuration, configure items such as:
– Hard drives, diskette drives, and peripherals
– Password protection from unauthorized use
– Power management features
•
•
•
When a configuration error is detected by the system and you are
prompted to make changes to the Setup utility
When redefining the communication ports to prevent any
conflicts.
When changing the password or making other changes to the
security setup.
NOTE: Only items in brackets [ ] can be modified. Items that are not in brackets are
display only.
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System Setup Options at Boot
<F2>
<F9>
<F10>
Initiate Setup during POST
Load optimal (e.g. CMOS) defaults
Save Settings and exit in BIOS Setup
Console Redirection
The console redirection allows a remote user to diagnose and fix problems
on a server, which has not successfully booted the OS. The centerpiece of
the console redirection is the BIOS Console. The BIOS Console is a Flash
ROM-resident utility that redirects input and output over a serial or
modem connection.
The BIOS supports console redirection to a serial port. If serial port based
headless server support is provided by the system, the system must provide
support for redirection of all BIOS driven console I/O to the serial port. The
driver for the serial console must be capable of supporting the functionality
documented in the ANSI Terminal Definition.
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NOTE: The options for the System Setup program change based on the system
configuration.
NOTE: The System Setup program defaults are listed under their respective
options in the following sections, where applicable.
BIOS Firmware
Option
Description
Version
Displays the BIOS version.
Build Data
Displays the BIOS build date.
System Firmware
Option
Description
BMC FW
Displays the system BMC firmware version.
PIC FW
Displays the system PIC firmware version.
Product Information
Option
Description
Name
Displays the name of the product.
Displays the asset tag of the product.
Displays the service tag of the product.
Displays the eppid of the product.
AssetTag
ServiceTag
ePPID
Processor
Option
Description
Name
Displays the processor name.
Speed
Count
Displays the maximum speed of the processor.
Displays the physical processor count.
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System Memory
Option
Description
Size
Displays the total system memory size installed on the
system board.
System Date
System Time
Displays the current date.
Displays the current time.
Advanced Menu
This option displays a table of items that defines advanced information
about your system.
CAUTION: Making incorrect settings to items on these pages may cause the
system to malfunction. Unless you have experience adjusting these items, we
recommend that you leave these settings at the default values. If making settings
to items on these pages causes your system to malfunction or prevents the
system from booting, open BIOS and choose Load Optimal Defaults in the Exit
menu to boot up normally.
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Option
Description
Module Version
Displays the current processor module version.
Socket Count
Node Count
Core Count
Revision
Displays the processor socket count.
Displays the node count.
Displays the processor core count.
Displays the processor version.
Displays the size of CPU L1.
Cache L1
Cache L2
Displays the size of CPU L2.
Cache L3
Displays the size of CPU L3.
Speed
Displays the frequency of CPU.
Displays the capable of frequency change.
Displays the ucode patch level.
Configures Power Management.
Able to change Freq.
uCode Patch Level
Power Management
GART Error Report
(Disabled default)
This option should remain disabled for the
normal operation. The driver developer may
enable it for testing purpose.
Secure Virtual Machine
(Enabled default)
Selects this item to enable or disable the function
of securing virtual machine mode (SVM).
ACPI SRAT Table
(Enabled default)
Selects this item to enable or disable the building
of ACPI SRAT table.
L3 Power Control
(Enabled default)
Selects Enabled to stop the clock of idle sub-
caches in the L3.
Probe Filter Mode
(Auto default)
Selects Auto or Disabled to probe filter mode on
or off.
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Option
Description
Power Management
(OS Control default)
This field sets the System Power Management to
Maximum Performance mode, OS Control mode,
or Advanced Platform Management Link mode.
When set to APML mode, you can change
setting of PSU Power Capping options.
CPU Power Capping
(P-state 0 default)
This option can decide the highest performance
P-state in OS.
This setting only can be seen when “Power
Management” be selected to “OS Control” mode.
PSU Power Capping
(150 default)
The setting controls PSU Power, its range limited
in 150˜2000W. The value will send to BMC by
IPMI command and BMC will control PSU
power.
This setting only can be seen when “Power
Management” be selected to “APML” mode and
the system board at location 4 in the chassis.
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SATA Configuration
Scroll to this item and press Enter to view the following screen:
Option
Description
OnChip SATA Channel
(Enabled default)
Selects this item to enable or disable Onboard
SATA controller.
OnChip SATA Type
Native IDE: Native mode.
(Native IDE default)
AMD_AHCI: Use AMD AHCI option ROM.
IDE->AMD_AHCI: No AHCI option ROM, use
AMD AHCI driver (need load driver when install
OS, windows 2008 R2 had native support.)
SATA IDE Combined
Mode
Selects this item to enable or disable SATA IDE
combined mode.
(Enabled default)
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Option
Description
SATA Port1~6
While entering Setup, BIOS auto-detects the
presence of SATA devices and displays the status
of detected SATA HDDs.
Power Saving features
(Disabled default)
Selects this item to enable or disable power
saving features in SB.
SATA-AHCI Ports Auto
Clk Ctrl
(Enabled default)
To enable this option will shutdown the clocks
for unused SATA ports in AHCI modes. This will
enable some power savings. But please note that
if you shutdown the clock, then hot-plug for that
port will not work.
SATA-IDE Ports Auto Clk To enable this option will shutdown the clocks
Ctrl
for unused SATA ports in IDE modes. It will
enable some power savings. But please note that
if you shut clock, then hot‐plug for that port will
not work.
(Enabled default)
SATA Smbus Interface
(Disabled default)
Selects this item to enable or disable SATA
SMBUS Interface.
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Select SATA Port 1-6 to configure each device on the SATA channel using
the following screen:
Option
Description
Device
Displays the type of device assigned to this
channel.
Vendor
Size
Displays the manufacture’s name of the device.
Displays the size of the device (GB).
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Hyper Transport Configuration
Scroll to this item and press Enter to view the following screen:
Option
Description
Coherent HT Link Speed
(HT3 default)
Selects coherent HT link frequency.
Non-Coherent HT Link
Speed
(HT3 2600MHz default)
This option is to set Non-Coherent HT Link
frequency and will base on CPU core number to
have different selections.
For 4 core processor:
HT1 800/1000, HT3 1200/1600/2000/2600
For 6 core processor:
HT3 1200/1600/2000/2600
Non-Coherent HT Link
Width
Selects non-coherent HT link width.
(16bits default)
2nd HT Link
(Enabled default)
Selects this item to enable or disable the 2nd HT
link between socket 0 and socket 1.
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PCI Configuration
Scroll to this item and press Enter to view the following screen:
Option
Description
iSCSI Remote Boot
(Disabled default)
If Enabled, onboard LAN controller will be
configured to support iSCSI Remote Boot.
NIC1-82576EB
(Enable without PXE
default)
Selects this item to enable or disable onboard
NIC1 controller and PXE support.
This item only can be seen if “iSCSI Remote
Boot” is Disabled.
NIC2-82576EB
(Enable without PXE
default)
Selects this item to enable or disable onboard
NIC2 controller and PXE support.
This item only can be seen if “iSCSI Remote
Boot” is Disabled.
Active State Power
Management
To control Active State Power Management
(ASPM).
Configuration
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USB Configuration
Scroll to this item and press Enter to view the following screen:
Option
Description
Module Version
Displays the module version.
USB Devices Enabled
Displays USB devices currently detected.
Legacy USB Support
(Enabled default)
Selects this item to enable or disable legacy USB
support.
USB Port 1(BMC)
(Enabled default)
Selects these items to enable or disable the
corresponding USB port.
USB Port 5 (Rear Down)
(Enabled default)
Selects these items to enable or disable the
corresponding USB port.
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Option
Description
USB Port 6 (Rear Up)
(Enabled default)
Selects these items to enable or disable the
corresponding USB port.
USB Port 10 (Internal)
(Enabled default)
Selects these items to enable or disable the
corresponding USB port.
Boot Menu
This page enables you to set POST boot parameters.
Scroll to this item and press Enter to view the following screen:
Option
Description
Boot Settings
Configuration
Configures the settings during system boots.
Boot Device Priority
Specifies the boot device priority sequence.
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Option
Description
Hard Disk Drives
Specifies the boot device priority sequence from
the available hard drives.
This item only can be seen when system have
bootable Hard Disk Drives.
CD/DVD Drives
USB Drives
Specifies the boot device priority sequence from
available CD/DVD Drives.
This item only can be seen when system have
bootable CD/DVD Drives.
Specifies the boot device priority sequence from
available USB Drives.
This item only can be seen when system have
bootable USB Drives.
Network Drives
Specifies the boot device priority sequence from
available Network Drives.
This item only can be seen when system have
bootable Network Drives (PXE).
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Boot Settings Configuration
Select this item and press Enter to view the following submenu items:
Option
Description
Quick Boot
(Enabled default)
Allow BIOS to skip certain tests while booting,
which will decrease the time needed to boot the
system.
Quiet Boot
(Enabled default)
Disabled: displays normal POST messages.
Enabled: displays OEM logo instead of POST
messages.
Wait For ‘F1’ if Error
Wait for F1 key to be pressed if error occurs.
(Disabled default)
Force PXE First
(Enabled default)
Enables or disables PXE to be the first boot
device. It will take effect on the next boot.
Force PXE Boot Only
(Disabled default)
Enables or disables PXE to be the Only boot
device.
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Option
Description
Force USB First
(Disabled default)
Enable or disable USB to be the first boot device,
the priority is higher than PXE. It will take effect
on the next boot.
Boot Device Priority
Select this item and press Enter to view the following submenu items:
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Server Menu
This page enables you to configure Server parameters.
Scroll to this item and press Enter to view the following screen:
Option
Description
Status of BMC
Displays the BMC status.
IPMI Specification
Version
Displays the IPMI specification version.
BMC Firmware Version
PIC Firmware Version
NIC1 MAC Address
NIC2 MAC Address
Displays the BMC firmware version.
Displays the PIC firmware version.
Displays the NIC1 MAC address.
Displays the NIC2 MAC address.
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Option
Description
Set BMC LAN
Configuration
Inputs for Set LAN Configuration command.
Each item in this group may take considerable
amount of time.
Remote Access
Configuration
Configures Remote Access.
Restore on AC Power Loss System action to take on AC power loss recovery.
(Power Off default)
Power Staggering AC
Recovery
(Immediate default)
Configures power recovery behavior.
This item only can be seen when “Remote on AC
Power Loss” be selected in “Power On” or “Last
State”.
Power On Delay
(user defined)
Configures time for power on delay, the setting
range of delay time is 0˜255sec.
View BMC System Event
Log
View all events in the BMC Event Log. It will
take a max. of 15 seconds to read all BMC SEL
records.
Clear BMC System Event Clears all events in the BMC Event Log.
Log
Event Logging
(Enabled default)
Enables or disables BIOS to log system events to
BMC, errors include ECC/PCI/PCI-E/HT…etc.
NMI on Error
(Disabled default)
Enables or disables BIOS to generate NMI when
uncorrectable errors occur.
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LAN Configuration
Select Set BMC LAN Configuration to view the following submenu:
Option
Description
Channel Number
Displays the channel number.
Channel Number Status
Displays the channel number status.
BMC LAN Port
Configuration
Sets BMC LAN Port to dedicated-NIC or shared-
NIC.
(Shared-NIC default)
DHCP Enabled
(Enabled default)
Enables or disables BMC LAN to get LAN IP
from DHCP.
IP Address
Uses this screen to input IP address.
(Input by user)
Subnet Mask
Uses this screen to input subnet mask address.
(Input by user)
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Option
Description
Gateway Address
(Input by user)
Uses this screen to input Gateway address.
Current Mac address in
BMC
Displays the current Mac address in BMC.
Remote Access Configuration
Select Remote Access Configuration to view the following submenu:
Option
Description
EMS support (SPCR)
(Disabled default)
Enables or disables EMS support, including
ACPI SPCR table pointer to RSDT pointer list.
Remote Access
Enables or disables remote access support.
(Enabled default)
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Option
Description
Serial Port Number
(COM2 default)
Selects serial port for console redirection.
Serial Port Mode
Selects serial port settings.
(115200 8,n,1 default)
Flow Control
Selects flow control for console redirection.
(None default)
Redirection After BIOS
POST
(Always default)
Disabled: turn offs the redirection after POST.
Always: Redirection is always active. (Some Oss
may not work if set to Always.)
Terminal Type
Selects the target terminal type.
(ANSI default)
VT-UTF8 Combo Key
Support
Enables or disables VT-UTF8 combination key
support for ANSI/VT100 terminals.
(Enabled default)
View BMC System Event Log
Select this item to view the following submenu:
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Security Menu
This page enables you to set the security parameters.
Scroll to this item and press Enter to view the following screen:
Option
Description
Supervisor Password
Displays whether the supervisor password is
installed or not.
User Password
Displays whether the user password is installed or
not.
Change Supervisor
Password
Installs or changes the password.
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Option
Description
User Access Level
(Full Access default)
Limited: allows only limited fields to be changed
such as Date and Time.
No Access: prevents User access to the Setup
Utility.
View Only: allows access to the Setup Utility but
the fields cannot be changed.
This item only can be seen when the Supervisor
password is installed.
Change User Password
Clear User Password
Installs or changes the password.
Immediately clears the User password.
This item only can be seen when the user
password is installed.
Password Check
(Setup default)
Setup: Check password while invoking setup.
Always: Check password while invoking setup as
well as on each boot.
This item only can be seen when the supervisor
or the user password is installed.
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Exit Menu
Scroll to this item and press Enter to view the following screen:
Option
Description
Save Changes and Exit
Exit system setup after saving the changes. F10
key can be used for this operation.
Discard Changes and Exit Exit system setup without saving any changes.
ESC key can be used for this operation.
Discard Changes
Discards changes done so far to any of the setup
questions. F7 key can be used for this operation.
Load Optimal Defaults
Load optimal default values for all the setup
questions. F9 key can be used for this operation.
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Option
Description
Load 2nd Defaults
Load second default values for all the setup
questions.
This item only selectable if 2nd Defaults was
saved before.
The first time to save 2nd Default in setup, the
item will not be displayed immediately, only
available from the next boot.
Save 2nd Defaults
Save all setup questions’ current value as second
default.
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3
Installing System Components
Safety Instructions
WARNING: Working on systems that are still connected to a power supply can be
extremely dangerous.
CAUTION: System components and electronic circuit boards can be damaged by
discharge of static electricity.
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
To avoid injury to yourself or damage to your system, follow these
guidelines:
•
Always disconnect the system from the power outlet whenever you are
working inside the system.
•
If possible, wear a grounded wrist strap when you are working inside the
system. Alternatively, discharge any static electricity by touching the
bare metal chassis of the system case, or the bare metal body of any
other grounded appliance.
•
•
Hold electronic circuit boards by the edges only. Do not touch the
components on the board unless it is necessary to do so. Do not flex or
stress the circuit board.
Leave all components inside the static-proof packaging until you are
ready to use the component for the installation.
Recommended Tools
•
•
•
Phillips screwdriver
Flat-tipped screwdriver
Set of jewelers screwdrivers
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Inside the System
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
CAUTION: This system must be operated with the system cover installed to ensure
proper cooling.
NOTE: The illustration in this section shows a system with 3.5-inch hard drives.
Figure 3-1. Inside the System
1
3
5
system board assembly (4)
power distribution board (2)
hard-drive bay
2
4
6
power supply (2)
cooling fan (4)
hard drive (12)
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Hard Drives
The installation and removal procedures for the 3.5-inch hard drive and the
2.5-inch hard drive are similar. Following is an example showing the
replacement procedure of a 3.5-inch hard drive.
Removing a Hard-Drive Blank
CAUTION: To maintain proper system cooling, all empty hard-drive bays must
have drive blanks installed.
NOTE: This section is applicable to systems with hot-swappable hard drives only.
1
Turn the lock lever counterclockwise until it points to the unlock
symbol.
2
3
Slide the release button to open the release handle. See Figure 3-2.
Using the release handle, pull the hard-drive blank out of the hard-
drive bay.
Figure 3-2. Removing or Installing a Hard-Drive Blank
1
3
release button
release handle
2
4
lock lever
hard-drive blank
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Installing a Hard-Drive Blank
1
With the lever on the hard-drive blank open, slide the hard-drive blank
into the drive bay until the hard-drive blank makes contact with the
backplane. See Figure 3-2.
2
3
Close the release handle to lock the hard drive blank in place.
Turn the lock lever clockwise to the lock symbol. See Figure 3-2.
Removing a Hard-Drive Carrier
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
Turn the lock lever counterclockwise until it points to the unlock
symbol.
2
3
Slide the release button to open the release handle. See Figure 3-3.
Using the release handle, pull the hard-drive carrier out of the hard-
drive bay.
CAUTION: To maintain proper system cooling, all empty hard-drive bays must
have drive blanks installed.
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Figure 3-3. Removing and Installing a Hard-Drive Carrier
1
3
release button
release handle
2
4
lock lever
hard-drive carrier
Installing a Hard-Drive Carrier
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
With the lever on the hard-drive carrier open, slide the hard-drive
carrier into the drive bay until the hard-drive carrier makes contact
with the backplane. See Figure 3-3.
2
3
Close the release handle to lock the hard drive in place.
Turn the lock lever clockwise to the lock symbol. See Figure 3-3.
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Removing a Hard Drive From a Hard-Drive Carrier
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
CAUTION: Combining SATA and SAS hard drives in the same system configuration
is not supported.
CAUTION: Use only hard drives that have been tested and approved for use with
the SAS/SATA backplane.
CAUTION: When installing a hard-drive carrier, ensure that the adjacent drives are
fully installed. Inserting a hard-drive carrier and attempting to lock its handle next
to a partially installed carrier can damage the partially installed carrier's shield
spring and make it unusable.
CAUTION: To prevent data loss, ensure that your operating system
supports hot-swappable drive installation. See the documentation supplied with
the operating system.
1
2
Remove the four screws. See Figure 3-4.
Lift the hard drive out of the hard-drive carrier.
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Figure 3-4. Removing and Installing a Hard Drive from the Hard-Drive
Carrier
1
3
hard drive
2
screw (4)
hard-drive carrier
Installing a Hard Drive into a Hard-Drive Carrier
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
Place the hard drive into the hard-drive carrier. See Figure 3-4.
Secure the hard drive to the hard-drive carrier with four screws. See
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Power Supplies
NOTE: The following table lists the maximum supported configuration where
power supply redundancy is guaranteed.
NOTE: Configurations higher than indicated in the table may change the
power supply mode to non-redundant. In non-redundant mode if the power
requirement exceeds the installed system power capacity, the BIOS will
throttle the CPUs. Also, if CPU Power Capping is enabled, then CPU throttling
occurs on configurations that exceed the cap value.
Table 3-1. PSU and System Board Support Matrix
PSU
1400W
Two System Boards
Full configuration*
Four System Boards
Up to two 95W processors /
MLB, two hard drives / MLB,
and four memory modules /
MLB
1100W
750W
470W
Full configuration*
Up to two 65W processors /
MLB, one hard drives / MLB,
and six memory modules /
MLB
Up to two 95W processors /
MLB, two hard drives / MLB,
and four memory modules /
MLB
N/A
N/A
Up to two 35W processors /
MLB, up to one hard drives /
MLB, and three memory
modules / MLB
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Recommended Configuration
Memory - 4G, 1333, 2Rx4X72, 8, 240
HDD - 600G, SAS6, 15K, 3.5, SGT
Full Configuration
This includes full quantity of processors (95W), memory (4G, 1333, 2R)
and HDD (600G, SAS6, 15K, 3.5).
Removing a Power Supply
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
CAUTION: The System requires one power supply to operate normally.
1
2
3
Turn off the system, including any attached peripherals, and
disconnect the system from the electrical outlet.
Disconnect the power cable from the power source and the power
supply.
Press the release lever and using the handle, slide the power supply out
of the system. See Figure 3-5.
NOTE: Removing the power supply may require considerable force.
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Figure 3-5. Removing and Installing a Power Supply
1
3
handle
2
power supply
release lever
Installing a Power Supply
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
CAUTION: The System requires one power supply to operate normally.
1
Verify that both power supplies are of the same type and have the same
maximum output power.
NOTE: The maximum output power is printed on the power supply label.
2
3
Slide the new power supply into the chassis until the power supply is
fully seated and the release lever snaps into place. See Figure 3-5.
Connect the power cable to the power supply and plug the cable into a
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power outlet.
NOTE: When installing a new power supply in a system with two power
supplies, allow several seconds for the system to recognize the power
supply and determine its status.
System-Board Assembly
Removing a System-Board Assembly
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
Turn off the system, including any attached peripherals, and
disconnect the system from its electrical outlet.
2
3
4
Disconnect all the external cables from the system board.
Remove the screw that secures the retaining latch. See Figure 3-6.
Press the retaining latch and using the handle, slide the system-board
assembly out of the chassis. See Figure 3-6.
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Figure 3-6. Removing and Installing a System-Board Assembly
1
3
retaining latch
handle
2
4
screw
System-board assembly
Installing a System-Board Assembly
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
Slide the system-board assembly into the chassis until it snaps into
place. See Figure 3-6.
2
3
4
Reconnect all the external cables to the system board.
Replace the screw that secures the retaining latch. See Figure 3-6.
Reconnect the system to its electrical outlet and turn on the system,
including any attached peripherals.
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Heat Sinks
Removing the Heat Sink
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
Turn off the system, including any attached peripherals, and
disconnect the system from its electrical outlet.
Remove the system-board assembly. See “Removing a System-Board
WARNING: The heat sink may be hot to touch for some time after the system has
been powered down. Allow the heat sink to cool before removing it.
CAUTION: Never remove the heat sink from a processor unless you intend to
remove the processor. The heat sink is necessary to maintain proper thermal
conditions.
3
Using a Phillips screwdriver, loosen one of the heat-sink retention
screws. See Figure 3-7.
Wait for 30 seconds for the heat sink to loosen from the processor.
Remove the other three heat-sink retention screws.
Gently lift the heat sink off the processor and set the heat sink aside
with thermal grease side facing up.
4
5
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Figure 3-7. Removing and Installing the Heat Sink
1
screw (4)
2
heat sink
Installing the Heat Sink
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
Using a clean lint-free cloth, remove the thermal grease from the heat
sink.
Apply new thermal grease evenly to the center of the top of the new
processor.
CAUTION: Using excess thermal grease can cause grease to contact the
processor shield, which can cause contamination of the processor socket.
3
4
Place the heat sink on the processor. See Figure 3-7.
Using a Phillips screwdriver, tighten the four heat-sink retention screws.
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5
6
Replace the system-board assembly. See "Installing a System-Board
Reconnect the system to its electrical outlet and turn on the system,
including any attached peripherals.
Processors
Removing a Processor
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
3
Turn off the system, including any attached peripherals, and
disconnect the system from its electrical outlet.
Remove the system-board assembly. See "Removing a System-Board
CAUTION: The processor is held in its socket under strong pressure. Be aware
that the release lever can spring up suddenly if not firmly grasped.
4
Position your thumb firmly over the processor socket-release lever and
release the lever from the locked position. Rotate the lever 90 degrees
upward until the processor is released from the socket. See Figure 3-8.
Rotate the processor shield upward and out of the way. See Figure 3-8.
Lift the processor out of the socket and leave the socket-release lever
up so that the socket is ready for the new processor.
5
6
CAUTION: Be careful not to bend any of the pins on the ZIF socket when removing
the processor. Bending the pins can permanently damage the system board.
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Figure 3-8. Removing and Installing a Processor
1
3
5
processor shield
2
4
6
processor
notch in processor (2)
socket-release lever
socket key (2)
ZIF socket
Installing a Processor
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
NOTE: When installing only one processor, the processor must be installed in the
NOTE: If you are upgrading your processors, prior to upgrading your system,
download and install the latest system BIOS version from support.dell.com. Follow
the instructions included in the file download to install the update on your system.
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1
2
Unpack the processor if it has not been used previously.
If the processor has already been used, remove any thermal grease from
the top of the processor using a lint-free cloth.
Align the processor with the socket keys on the ZIF socket. See Figure
CAUTION: Positioning the processor incorrectly can permanently damage the
system board or the processor. Be careful not to bend the pins in the ZIF socket.
3
With the release lever on the processor socket in the open position,
align the processor with the socket keys and set the processor lightly in
the socket. See Figure 3-8.
CAUTION: Do not use force to seat the processor. When the processor is
positioned correctly, it engages easily into the socket.
4
5
6
Close the processor shield.
Rotate the socket release lever down until it snaps into place.
Using a clean lint-free cloth, remove the thermal grease from the heat
sink.
7
Apply thermal grease evenly to the center of the top of the new
processor.
CAUTION: Using excess thermal grease can cause grease to contact the
processor shield, which can cause contamination of the processor socket.
8
9
Place the heat sink on the processor. See Figure 3-7.
Using a Phillips screwdriver, tighten the heat-sink retention screws. See
11 Reconnect the system to its electrical outlet and turn on the system,
including any attached peripherals.
12 Press <F2> to enter the System Setup program, and check that the
processor information matches the new system configuration. See
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Expansion-Card Assembly and Expansion Card
Removing the Expansion Card
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
3
4
Turn off the system, including any attached peripherals, and
disconnect the system from its electrical outlet.
Remove the system-board assembly. See "Removing a System-Board
Remove the four screws that secure the expansion-card assembly. See
Lift the expansion-card assembly out of the system-board assembly.
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Figure 3-9. Removing the Expansion-Card Assembly
1
screw (4)
2
expansion-card assembly
5
Remove the screw securing the expansion card.
Figure 3-10. Removing the Expansion Card
1
3
expansion-card slot cover
expansion card
2
4
screw
expansion-card connector
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6
7
Grasp the expansion card by its edges, and carefully remove it from the
expansion-card connector.
If you are removing the card permanently, install a metal filler bracket
over the empty expansion slot opening, and close the expansion-card
latch.
NOTE: You must install a filler bracket over an empty expansion slot to
maintain Federal Communications Commission (FCC) certification of the
system. The brackets also keep dust and dirt out of the system and aid in
proper cooling and airflow inside the system.
Installing the Expansion Card
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
CAUTION: Expansion cards can only be installed in the slots on the expansion-
card riser. Do not attempt to install expansion cards directly into the riser
connector on the system board.
1
2
3
Unpack the expansion card and prepare it for installation. For
instructions, see the documentation accompanying the card.
Turn off the system, including any attached peripherals, and
disconnect the system from its electrical outlet.
Remove the system-board assembly. See "Removing a System-Board
4
5
6
Remove the four screws that secure the expansion-card assembly.
Lift the expansion-card assembly away from the system-board assembly.
Remove the screw securing the filler bracket.
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7
Grasp the filler bracket by its edges, and carefully remove it from the
expansion-card connector.
NOTE: Keep this bracket in case you need to remove the expansion card.
Filler brackets must be installed over empty expansion-cards slots to
maintain FCC certification of the system. The brackets also keep dust and
dirt out of the system and aid in proper cooling and airflow inside the
system.
8
9
Holding the card by its edges, position the card so that the card-edge
connector aligns with the expansion-card connector on the expansion-
card assembly.
Insert the card-edge connector firmly into the expansion-card
connector until the card is fully seated.
10 Replace the screw securing the expansion card.
11 Place the expansion-card assembly into the system-board assembly.
12 Replace the four screws that secure the expansion-card assembly.
14 Reconnect the system to its electrical outlet and turn on the system,
including any attached peripherals.
Expansion-Card Connector
Removing the Expansion-Card Connector
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
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1
2
3
4
5
Turn off the system, including any attached peripherals, and
disconnect the system from its electrical outlet.
Remove the system-board assembly. See "Removing a System-Board
page 75.
Remove the two screws securing the expansion-card connector to the
expansion-card bracket. See Figure 3-11.
Pull the expansion-card connector away from the expansion-card racket.
Figure 3-11. Removing and Installing the Expansion-Card Connector
1
3
screw (2)
2
expansion-card connector
expansion-card bracket
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Installing the Expansion-Card Connector
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
3
4
5
Place the expansion-card connector into the expansion-card bracket.
Replace the two screws securing the expansion-card connector to the
expansion-card bracket. See Figure 3-11.
Replace the system-board assembly. See "Installing a System-Board
Reconnect the system to its electrical outlet and turn on the system,
including any attached peripherals.
Daughter Card
Removing the SAS Daughter Card
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
Turn off the system, including any attached peripherals, and
disconnect the system from its electrical outlet.
Remove the system-board assembly. See "Removing a System-Board
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3
4
Disconnect all the cables from the daughter card.
Remove the three screws that secure the daughter card. See Figure 3-
5
Lift the daughter card out of the system-board assembly. See Figure 3-
Figure 3-12. Removing and Installing the SAS Daughter Card
1
screw (3)
2
daughter card
Installing the SAS Daughter Card
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
Place the daughter card on the system-board assembly. See Figure 3-12
Replace the three screws that secure the daughter card. See Figure 3-12.
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3
4
Reconnect all the cables to the daughter card.
Replace the system-board assembly. See "Installing a System-Board
5
Reconnect the system to its electrical outlet and turn on the system,
including any attached peripherals.
System Memory
Each system board has twelve unbuffered or registered DDR3-DIMM slots
for the installation of up to twelve DDR3-800/1066/1333 memory chips to
Supported DIMM Configuration
possible memory configurations.
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Figure 3-13. Memory Slot Locations
1
3
5
7
9
11
DIMM_C2
DIMM_C0
DIMM_D1
DIMM_B0
DIMM_B2
DIMM_A1
2
4
6
8
10
12
DIMM_C1
DIMM_D2
DIMM_D0
DIMM_B1
DIMM_A0
DIMM_A2
Table 3-2. Memory Module Configurations
Processor 0
DIMM DIMM DIMM DIMM DIMM DIMM
DIMM
B0
−
−
−
√
B1
−
−
−
−
−
√
B2
−
√
−
√
A0
−
−
−
√
A1
−
−
−
−
−
√
A2
√
√
√
√
√
√
1
2
2
4
4
SR/DR
QR
√
√
−
√
−
√
6
8
12
4
√
√
−
√
√
−
√
√
−
√
√
−
√
√
√
√
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Processor 1
DIMM DIMM DIMM DIMM DIMM DIMM
DIMM
D0
−
−
−
−
−
−
√
D1
−
−
−
−
−
−
−
√
D2
−
−
−
−
√
−
√
√
C0
−
−
−
−
−
−
√
C1
−
−
−
−
−
−
−
√
C2
−
−
√
−
√
−
√
√
1
2
2
4
4
6
8
12
4
SR/DR
QR
√
−
√
−
√
√
−
−
NOTE: An empty DIMM socket is marked as “−”. For best performance, all the
memory modules installed must be of the same speed, capacity, and from the
same manufacturer. SR is Single Rank, DR is Dual Rank and QR is Quad Rank.
Removing the Memory Modules
WARNING: The memory modules are hot to the touch for some time after the
system has been powered down. Allow time for the memory modules to cool
before handling them. Handle the memory modules by the card edges and avoid
touching the components on the memory module.
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
3
Turn off the system, including any attached peripherals, and
disconnect the system from the electrical outlet.
Remove the system-board assembly. See "Removing a System-Board
Locate the memory module sockets. See Figure 3-13.
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4
5
6
7
Press down and out on the ejectors on each end of the socket until the
memory module pops out of the socket. See Figure 3-14.
Handle each memory module only on either card edge, making sure not
to touch the middle of the memory module.
Replace the system-board assembly. See "Installing a System-Board
Reconnect the system to the electrical outlet and turn the system on,
including any attached peripherals.
Installing the Memory Modules
WARNING: The memory modules are hot to the touch for some time after the
system has been powered down. Allow time for the memory modules to cool
before handling them. Handle the memory modules by the card edges and avoid
touching the components on the memory module.
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
Turn off the system, including any attached peripherals, and
disconnect the system from its electrical outlet.
Remove the system-board assembly. See "Removing a System-Board
3
4
Locate the memory module sockets. See Figure 3-13.
Press the ejectors on the memory module socket down and out, as
the socket.
5
Handle each memory module only on either card edge, making sure not
to touch the middle of the memory module.
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6
Align the memory module's edge connector with the alignment key of
the memory module socket, and insert the memory module in the
socket. See Figure 3-14.
NOTE: The memory module socket has an alignment key that allows you to install
the memory module in the socket in only one way.
Figure 3-14. Installing and Removing a DIMM
1
3
memory module
2
memory module socket
memory module socket ejector (2)
7
Press down on the memory module with your thumbs to lock the
memory module into the socket. See Figure 3-14.
When the memory module is properly seated in the socket, the ejectors
on the memory module socket align with the ejectors on the other
sockets that have memory modules installed.
8
9
Repeat step 4 through step 7 of this procedure to install the remaining
memory modules in the approved configurations. See Table 3-2.
Replace the system-board assembly. See "Installing a System-Board
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10 Start up the system, press <F2> to enter the System Setup program,
and check the System Memory settings on the main System Setup
screen.
The system should have already changed the value to reflect the newly
installed memory.
11 If the value is incorrect, one or more of the memory modules may not
be installed properly. Repeat step 2 through step 10 of this procedure,
to ensure that the memory modules are firmly seated in their sockets.
Interposer Extenders
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
Removing the Interposer Extender
1
2
3
Turn off the system, including any attached peripherals, and
disconnect the system from its electrical outlet.
Remove the system-board assembly. See "Removing a System-Board
Remove the five screws that secure the interposer extender to the
interposer-extender tray. See Figure 3-15.
4
5
Disconnect all the cables from the interposer extender. See Figure 5-9.
Lift the interposer extender out of the interposer-extender tray. See
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Figure 3-15. Removing and Installing the Interposer Extender
1
3
screw (5)
2
interposer-extender tray
interposer extender
Installing the Interposer Extender
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
Place the interposer extender into the interposer-extender tray.
Replace the five screws that secure the interposer extender to the
interposer-extender tray.
3
4
Connect all the cables to the interposer extender. See Figure 5-9.
Replace the system-board assembly. See "Installing a System-Board
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5
Reconnect the system to its electrical outlet and turn on the system,
including any attached peripherals.
System Battery
Replacing the System Battery
WARNING: There is a danger of a new battery exploding if it is incorrectly
installed. Replace the battery only with the same or equivalent type recommended
by the manufacturer. See your safety information for additional information.
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
Turn off the system, including any attached peripherals, and
disconnect the system from the electrical outlet.
Remove the system-board assembly. See "Removing a System-Board
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Figure 3-16. Replacing the System Battery
1
3
system battery
retention clip
2
4
positive side of battery
connector
negative side of battery
connector
3
CAUTION: To avoid damage to the battery connector, you must firmly support the
connector while installing or removing a battery.
4
Gently pull the retention clip over the battery towards the positive side
of the connector and lift the battery out of the connector. See Figure 3-
5
6
Hold the new battery with the “+” facing the retention clip on the
battery connector. See Figure 3-16.
Gently pull the retention clip towards the positive side of the
connector and slide the battery into the connector until the retention
clip snaps into place. See Figure 3-16.
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7
8
9
Replace the system-board assembly. See “Installing a System-Board
Reconnect the system to the electrical outlet and turn the system on,
including any attached peripherals.
Enter the System Setup program to confirm that the battery is
10 Enter the correct time and date in the System Setup program’s Time
and Date fields.
11 Exit the System Setup program.
RAID Battery (Optional)
Removing the RAID Battery
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
NOTE: The information in this section applies only to systems with the optional
RAID controller card.
1
2
3
Turn off the system, including any attached peripherals, and
disconnect the system from the electrical outlet.
Remove the system-board assembly. See “Removing a System-Board
To disconnect the RAID battery cable from the connector on the
PERC card, press the tab on the RAID battery cable connector, and
gently pull the cable connector out of the connector on the PERC card.
Press the RAID battery latch and lift the RAID battery to release it
from the RAID battery carrier. See Figure 3-17.
4
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Slide and lift the RAID battery away from the RAID battery carrier. See
Figure 3-17. Removing and Installing the RAID Battery
1
3
RAID battery latch
RAID battery carrier
2
4
RAID battery
system-board assembly
Installing the RAID Battery
1
Insert the RAID battery into the battery carrier until the RAID battery
latch locks into place. See Figure 3-17.
2
3
Connect the RAID battery cable to the connector on the PERC card.
Replace the system-board assembly. See “Installing a System-Board
4
Reconnect the system to the electrical outlet and turn the system on,
including any attached peripherals.
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Removing the RAID Battery Carrier
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
NOTE: The information in this section applies only to systems with the optional
RAID controller card.
1
2
3
4
5
6
Turn off the system, including any attached peripherals, and
disconnect the system from the electrical outlet.
Remove the system-board assembly. See “Removing a System-Board
Remove the three screws securing the RAID battery carrier to the
interposer extender. See Figure 3-18.
Replace the system-board assembly. See “Installing a System-Board
Reconnect the system to the electrical outlet and turn the system on,
including any attached peripherals.
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Figure 3-18. Removing and Installing the RAID Battery Carrier
1
3
RAID battery carrier
2
screw (3)
system-board assembly
Installing the RAID Battery Carrier
1
2
3
4
5
Place the RAID battery carrier in position on the interposer extender.
Replace the screws securing the RAID battery carrier to the interposer
extender. See Figure 3-18.
Install the RAID battery into the RAID battery carrier. See “Installing
Replace the system-board assembly. See “Installing a System-Board
Reconnect the system to the electrical outlet and turn the system on,
including any attached peripherals.
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System Board
Removing a System Board
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
Turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
Remove the system-board assembly. See "Removing a System-Board
3
4
Remove the expansion-card assembly. See "Removing the Expansion
5
If installed, remove the SAS daughter card. See "Removing the SAS
6
7
Disconnect the hard drive and power cables from the system board.
Remove the eight screws and then slide the system board. See Figure 3-
CAUTION: Do not lift the system board by grasping a memory module, processor,
or other components.
8
Grasp the system board by the edges and lift the system board away
from the system-board assembly. See Figure 3-19.
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Figure 3-19. Removing and Installing the System Board
1
3
screw (8)
2
system board
system-board assembly
Installing a System Board
1
2
Unpack the new system board.
Holding the system board by the edges, slide the system board into the
system-board assembly.
3
4
5
Replace the eight screws to secure the system board to the system-
board assembly.
Transfer the processors to the new system board. See "Removing a
Remove the memory modules and transfer them to the same locations
6
Connect the hard drive and power cables to the system board.
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7
8
9
If applicable, install the SAS daughter card. See "Installing the SAS
Install the expansion-card assembly. See "Installing the Expansion
Replace the system-board assembly. See "Installing a System-Board
10 Reconnect the system to its electrical outlet and turn on the system,
including any attached peripherals.
Opening and Closing the System
WARNING: Whenever you need to lift the system, get others to assist you. To
avoid injury, do not attempt to lift the system by yourself.
CAUTION: This system must be operated with the system cover installed to ensure
proper cooling.
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
Opening the System
1
Turn off the system, including any attached peripherals, and
disconnect the system from the electrical outlet.
2
3
4
Remove the securing screw from the system cover. See Figure 3-20.
Press the cover release latch lock. See Figure 3-20.
Grasp cover on both the sides with your palm on the traction pad, slide
out and lift the cover away from the system. See Figure 3-20.
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Figure 3-20. Opening and Closing the System
1
3
traction pad
2
4
system cover
cover release latch lock
securing screw
Closing the System
1
Place the cover on the chassis and slide it to the front of the chassis
until it snaps into place. See Figure 3-20.
2
Secure the cover with the securing screw. See Figure 3-20.
Cooling Fans
Removing a Cooling Fan
WARNING: Do not attempt to operate the system without the cooling fans.
WARNING: The cooling fan can continue to spin for some time after the system
has been powered down. Allow time for the fan to stop spinning before removing
it from the system.
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CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
Turn off the system, including any attached peripherals, and
disconnect the system from its electrical outlet.
2
3
Disconnect the fan’s power cable from the fan-controller board.
Note the routing of the cable underneath the tabs on the chassis as you
remove them from the system. You must route these cables properly
when you replace them to prevent the cables from being pinched or
crimped.
4
Lift the fan out of the cooling-fan cage.
Figure 3-21. Removing and Installing a Cooling Fan
1
cooling-fan cage
2
cooling fans (4)
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Installing a Cooling Fan
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
Align the cooling fan and slide it in the cooling-fan cage until the
cooling fan is firmly seated. See Figure 3-21.
NOTE: The fan blades should face the front panel of the system.
Connect the fan’s power cable to the connector on the fan-controller
board.
You must route these cables properly through the tabs on the chassis to
prevent them from being pinched or crimped.
Reconnect the system to its electrical outlet and turn on the system,
including any attached peripherals.
3
4
Power Distribution Boards
Removing a Power Distribution Board
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
NOTE: This system has two power distribution boards. The procedure to remove
and install both the power distribution boards is similar. To access the second
power distribution board at the bottom, remove the power distribution board at the
top.
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1
Turn off the system, including any attached peripherals, and
disconnect the system from its electrical outlet.
Remove the power supply. See "Removing and Installing a Power
2
3
4
Disconnect all the cables from the first power distribution board. See
Note the routing of the cable underneath the tabs on the chassis as you
remove them from the system. You must route these cables properly
when you replace them to prevent the cables from being pinched or
crimped.
5
6
Remove the screws securing the first power distribution board to the
system. See Figure 3-22.
Lift the power distribution board out of the system. See Figure 3-22.
NOTE: To remove the second power distribution board that is below the first
power distribution board, remove the power distribution board connector
and angle the board before lifting.
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Figure 3-22. Removing and Installing a Power Distribution Board
1
3
5
1st power distribution board
power distribution board-connector
2nd power distribution board
2
4
screw (4)
screw (4)
Installing a Power Distribution Board
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
CAUTION: If removed, you must replace the second power distribution board at
the bottom and the power distribution board-connector before replacing the first
power distribution board at the top.
1
If removed, first place the second power distribution board in the
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NOTE: To install the second power distribution board that is below the first
power distribution board, angle the board during installation.
2
Replace the screws securing the second power distribution board to the
system. See Figure 3-22.
3
4
Replace the power distribution board-connector. See Figure 3-22.
Connect all the cables to the second power distribution board. See
You must route these cables properly through the tabs on the chassis to
prevent them from being pinched or crimped.
5
6
Replace the screws securing the first power distribution board to the
system. See Figure 3-22.
Connect all the cables to the first power distribution board. See Figure
You must route these cables properly through the tabs on the chassis to
prevent them from being pinched or crimped.
7
8
9
Reconnect the system to its electrical outlet and turn on the system,
including any attached peripherals.
Fan Controller Board
Removing the Fan Controller Board
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
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1
Turn off the system, including any attached peripherals, and
disconnect the system from its electrical outlet.
Remove the power distribution boards. See "Removing a Power
2
3
4
Disconnect all the cables from the fan controller board. See Figure 5-11.
Note the routing of the cable underneath the tabs on the chassis as you
remove them from the system. You must route these cables properly
when you replace them to prevent the cables from being pinched or
crimped.
5
6
Remove the screw securing the fan controller board to the chassis. See
Slide and lift the fan controller board out of the chassis. See Figure 3-
Figure 3-23. Removing and Installing the Fan Controller Board
1
fan controller board
2
screw
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Installing the Fan Controller Board
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
3
Place the fan controller board into the chassis and slide it into place.
Replace the screw to secure the fan controller board to the chassis. See
Connect all the cables to the fan controller board. See Figure 5-11.
You must route these cables properly through the tabs on the chassis to
prevent them from being pinched or crimped.
Replace the power distribution boards. See "Installing a Power
4
5
6
Reconnect the system to its electrical outlet and turn on the system,
including any attached peripherals.
Middle Planes
Removing the Middle Planes
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
Turn off the system, including any attached peripherals, and
disconnect the system from its electrical outlet.
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2
3
Remove the system-board assemblies. See "Removing a System-Board
4
5
Remove the screws that secure the cooling-fan brackets to the chassis.
6
Lift the cooling-fan brackets out of the chassis. See Figure 3-24.
Figure 3-24. Removing and Installing the Cooling-Fan Brackets
1
3
cooling fan bracket (long)
cooling fan bracket (short)
2
Screw (14)
7
Remove the screws that secure the upper middle plane to the middle
plane holder. Figure 3-25.
8
Disconnect all the cables from the upper middle plane. See Figure 5-9.
Note the routing of the cable underneath the tabs on the chassis as you
remove them from the system. You must route these cables properly
when you replace them to prevent the cables from being pinched or
crimped.
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9
Lift the upper middle plane out. See Figure 3-25.
Figure 3-25. Removing and Installing the Upper Middle Plane
1
screw (9)
2
upper middle plane
10 Remove the screws that secure the mid-plane holder support to the
chassis. See Figure 3-26.
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Figure 3-27. Removing and Installing the Mid-plane Holder
1
screw (8)
2
mid-plane holder
14 Remove the screws that secure the lower middle plane to the chassis.
15 Disconnect all the cables from the lower middle plane. See Figure 5-9.
Note the routing of the cable underneath the tabs on the chassis as you
remove them from the system. You must route these cables properly
when you replace them to prevent the cables from being pinched or
crimped.
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Figure 3-28. Removing and Installing the Lower Middle Plane
1
screw (8)
2
lower middle plane
Installing the Middle Planes
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
Place the lower middle plane into the chassis. See Figure 3-28.
Replace the screws that secure the lower middle plane to the chassis.
3
4
Connect all the cables to the lower middle plane. See Figure 5-9.
You must route these cables properly through the tabs on the chassis to
prevent them from being pinched or crimped.
Place the middle plane holder into the chassis. See Figure 3-27.
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5
Replace the screws that secure the middle plane holder to the chassis.
6
7
Place the mid-plane holder support into the chassis. See Figure 3-26.
Replace the screws that secure the mid-plane holder support to the
chassis. See Figure 3-26.
8
9
Place the upper middle plane on the middle plane holder. See Figure 3-
Replace the screws that secure the middle plane to the middle plane
holder. Figure 3-25.
You must route these cables properly through the tabs on the chassis to
prevent them from being pinched or crimped.
16 Reconnect the system to its electrical outlet and turn on the system,
including any attached peripherals.
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Backplanes
NOTE: Following is the replacement procedure of SATA2 and SAS backplane for
3.5-inch hard drive systems. Replacement procedure for 2.5-inch of SATA2 and
SAS backplane is similar to backplane for 3.5-inch hard drive systems.
Removing the Backplane
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
3
Turn off the system, including any attached peripherals, and
disconnect the system from its electrical outlet.
page 61.
CAUTION: To prevent damage to the drives and backplane, you must remove the
hard drives from the system before removing the backplane.
CAUTION: You must note the number of each hard drive and temporarily label
them before removal so that you can replace them in the same locations.
Remove the screws that secure the hard-drive cage to the chassis. See
4
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Figure 3-29. Removing and Installing the Backplane
1
hard-drive cage
2
screw (10)
5
Remove the screws that secure the front-panel assemblies to the chassis.
6
7
8
Note the routing of the cable underneath the tabs on the chassis as you
remove them from the system. You must route these cables properly
when you replace them to prevent the cables from being pinched or
crimped.
Disconnect front panel cables from the fan controller board. See Figure
Note the routing of the cable underneath the tabs on the chassis as you
remove them from the system. You must route these cables properly
when you replace them to prevent the cables from being pinched or
crimped.
Remove the hard-drive cage from the chassis. See Figure 3-30.
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Figure 3-30. Removing and Installing the Hard-Drive Cage
1
hard-drive cage
2
front-panel assembly (2)
9
Remove the screws that secure the backplane to the hard-drive cage.
See Figure 3-31.
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Figure 3-31. Removing and Installing the Backplane From the Hard-
Drive Cage
1
3
hard-drive cage
screw (10)
2
backplane
Installing the Backplane
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
Install the backplane into the hard-drive cage. See Figure 3-31.
Replace the screws that secure the backplane to the hard-drive cage.
3
4
Replace the hard-drive cage into the chassis. See Figure 3-30.
Replace the screws that secure the front-panel assemblies to the chassis.
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5
6
You must route these cables properly through the tabs on the chassis to
prevent them from being pinched or crimped.
Connect front panel cables to the fan controller board. See Figure 5-11.
You must route these cables properly through the tabs on the chassis to
prevent them from being pinched or crimped.
7
8
9
Replace the screws that secure the hard-drive cage. See Figure 3-29.
Replace the hard drives. See "Installing a Hard Drive into a Hard-Drive
10 Reconnect the system to its electrical outlet and turn on the system,
including any attached peripherals.
Expander Card (Optional)
NOTE: The information in this section applies only to two system-board systems
with the 2.5-inch of SATA2 and SAS backplane.
Removing the Expander Card
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
3
Turn off the system, including any attached peripherals, and
disconnect the system from its electrical outlet.
page 61.
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CAUTION: To prevent damage to the drives and backplane, you must remove the
hard drives from the system before removing the backplane.
CAUTION: You must note the number of each hard drive and temporarily label
them before removal so that you can replace them in the same locations.
4
Remove the screws that secure the hard-drive cage to the chassis. See
Figure 3-32. Removing and Installing the 2.5-inch Hard-Drive
Backplane
1
hard-drive cage
2
screw (10)
5
Remove the screws that secure the front-panel assemblies to the chassis.
6
inch hard drives.
Note the routing of the cable underneath the tabs on the chassis as you
remove them from the system. You must route these cables properly
when you replace them to prevent the cables from being pinched or
crimped.
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7
8
Disconnect all the cables from the expander card. See Figure 5-7.
Note the routing of the cable underneath the tabs on the chassis as you
remove them from the system. You must route these cables properly
when you replace them to prevent the cables from being pinched or
crimped.
Disconnect front panel cables from the fan controller board. See Figure
Note the routing of the cable underneath the tabs on the chassis as you
remove them from the system. You must route these cables properly
when you replace them to prevent the cables from being pinched or
crimped.
9
Remove the hard-drive cage from the chassis. See Figure 3-33.
Figure 3-33. Removing and Installing the Hard-Drive Cage
1
hard-drive cage
2
front-panel assembly (2)
10 Remove the screws that secure the backplane to the hard-drive cage.
See Figure 3-34.
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11 Remove the backplane with the expander card from the hard-drive cage.
Figure 3-34. Removing and Installing the Backplane with the
Expander Card From the Hard-Drive Cage
1
3
hard-drive cage
screw (10)
2
4
2.5-inch hard-drive
backplane
expander card
12 Remove the expander card from the 2.5-inch hard-drive backplane. See
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Figure 3-35. Removing and Installing the Expander Card From the
Backplane
1
2.5-inch hard-drive backplane
2
expander card
Installing the Expander Card
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
3
4
Install the expander card into the 2.5-inch hard-drive backplane. See
Install the 2.5-inch hard-drive backplane into the hard-drive cage. See
Replace the screws that secure the backplane to the hard-drive cage.
Replace the hard-drive cage into the chassis. See Figure 3-33.
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5
6
Replace the screws that secure the front-panel assemblies to the chassis.
hard drives.
You must route these cables properly through the tabs on the chassis to
prevent them from being pinched or crimped.
7
8
9
Connect all the cables to the expander card. See Figure 5-7.
You must route these cables properly through the tabs on the chassis to
prevent them from being pinched or crimped.
Connect front panel cables to the fan controller board. See Figure 5-11.
You must route these cables properly through the tabs on the chassis to
prevent them from being pinched or crimped.
Replace the screws that secure the hard-drive cage. See Figure 3-32.
12 Reconnect the system to its electrical outlet and turn on the system,
including any attached peripherals.
Front Panels
Removing the Front Panel
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
Turn off the system, including any attached peripherals, and
disconnect the system from the electrical outlet.
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2
page 61.
3
4
Note the routing of the cable underneath the tabs on the chassis as you
remove them from the system. You must route these cables properly
when you replace them to prevent the cables from being pinched or
crimped.
5
Disconnect front panel cables from the fan controller board. See Figure
Note the routing of the cable underneath the tabs on the chassis as you
remove them from the system. You must route these cables properly
when you replace them to prevent the cables from being pinched or
crimped.
6
7
Remove the screws that secure the hard-drive cage to the chassis. See
Remove the screws that secure the front-panel assemblies to the chassis.
8
9
Remove the hard-drive cage from the chassis. See Figure 3-30.
Remove the screws that secure the front-panel assembly to the hard-
drive cage. See Figure 3-36.
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Figure 3-37. Removing and Installing a Front Panel
1
3
front-panel assembly
retention hooks
2
front panel
Installing the Front Panel
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
3
4
Push aside the retention hooks on the front-panel assembly and place
the front panel into the front-panel assembly. See Figure 3-37.
Replace the front-panel assembly into the hard-drive cage. See Figure
Replace the screws that secure the front-panel assembly to the hard-
drive cage. See Figure 3-36.
Replace the hard-drive cage into the chassis. See Figure 3-30.
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5
6
7
Replace the screws that secure the front-panel assemblies to the chassis.
Replace the screws that secure the hard-drive cage to the chassis. See
Connect front panel cables to the fan controller board. See Figure 5-11.
You must route these cables properly through the tabs on the chassis to
prevent them from being pinched or crimped.
8
You must route these cables properly through the tabs on the chassis to
prevent them from being pinched or crimped.
9
11 Reconnect the system to its electrical outlet and turn on the system,
including any attached peripherals.
Sensor Boards
Removing the Sensor Board for 3.5” HDD System
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
3
Turn off the system, including any attached peripherals, and
disconnect the system from the electrical outlet.
page 61.
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4
5
inch hard drives.
Note the routing of the cable underneath the tabs on the chassis as you
remove them from the system. You must route these cables properly
when you replace them to prevent the cables from being pinched or
crimped.
Disconnect front panel cables from the fan controller board. See Figure
Note the routing of the cable underneath the tabs on the chassis as you
remove them from the system. You must route these cables properly
when you replace them to prevent the cables from being pinched or
crimped.
6
7
8
Remove the hard drive cage from the chassis. See Figure 3-30.
Disconnect the cable from the sensor board. See Figure 5-13.
Remove the screw that secure the sensor board to the hard drive cage.
9
Remove the sensor board from the hard drive cage. See Figure 3-38.
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Figure 3-38. Removing and Installing the Sensor Board
1
sensor board
2
screw
Installing the Sensor Board for 3.5” HDD System
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
Replace the sensor board into the hard drive cage. See Figure 3-38.
Replace the screw that secure the sensor board to the hard drive cage.
See Figure 3-32.
3
4
5
Connect the sensor board cable to the sensor board. See Figure 5-13.
Replace the hard drive cage into the chassis. See Figure 3-30.
Replace the screws that secure the hard-drive cage to the chassis. See
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6
7
hard drives.
You must route these cables properly through the tabs on the chassis to
prevent them from being pinched or crimped.
Connect front panel cables to the fan controller board. See Figure 5-11.
You must route these cables properly through the tabs on the chassis to
prevent them from being pinched or crimped.
8
9
Replace the hard drives. See "Installing a Hard Drive into a Hard-Drive
10 Reconnect the system to its electrical outlet and turn on the system,
including any attached peripherals.
Removing the Sensor Board for 2.5” HDD System
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
Turn off the system, including any attached peripherals, and
disconnect the system from the electrical outlet.
page 61.
3
inch hard drives.
4
Note the routing of the cable underneath the tabs on the chassis as you
remove them from the system. You must route these cables properly
when you replace them to prevent the cables from being pinched or
crimped.
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5
Disconnect front panel cables from the fan controller board. See Figure
Note the routing of the cable underneath the tabs on the chassis as you
remove them from the system. You must route these cables properly
when you replace them to prevent the cables from being pinched or
crimped.
6
7
8
Remove the hard drive cage from the chassis. See Figure 3-30.
Disconnect the cable from the sensor board assembly. See Figure 5-13.
Remove the screw that secure the sensor board assembly to the hard
drive cage. See Figure 3-39.
9
Remove the sensor board assembly from the hard drive cage. See
Figure 3-39. Removing and Installing the Sensor Board Assembly
1
sensor board assembly
2
screw (2)
10 Remove the screw that secures the sensor board to the sensor-board
holder. See Figure 3-40.
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Figure 3-40. Removing and Installing the Sensor Board
1
screw
2
sensor-board holder
Installing the Sensor Board for 2.5” HDD System
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
Replace the sensor board into the sensor-board holder. See Figure 3-40.
Replace the sensor board assembly into the hard drive cage. See Figure
3
4
Replace the screw that secure the sensor board to the hard drive cage.
Connect the sensor board cable to the sensor board. See Figure 5-13.
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5
6
Replace the hard drive cage into the chassis. See Figure 3-30.
Replace the screws that secure the hard-drive cage to the chassis. See
7
hard drives.
You must route these cables properly through the tabs on the chassis to
prevent them from being pinched or crimped.
8
9
Connect front panel cables to the fan controller board. See Figure 5-11.
You must route these cables properly through the tabs on the chassis to
prevent them from being pinched or crimped.
11 Reconnect the system to its electrical outlet and turn on the system,
including any attached peripherals.
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4
Troubleshooting Your System
Safety First – For You and Your System
WARNING: Whenever you need to lift the system, get others to assist you. To
avoid injury, do not attempt to lift the system by yourself.
WARNING: Before removing the system cover, disconnect all power, then unplug
the AC power cord, and then disconnect all peripherals, and all LAN lines.
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
Installation Problems
Perform the following checks if you are troubleshooting an installation
problem:
•
•
•
•
Check all cable and power connections (including all rack cable
connections).
Unplug the power cord and wait for one minute. Then reconnect the
power cord and try again.
If the network is reporting an error, verify that the system has enough
memory and disk space.
Remove all added peripherals, one at a time, and try to turn on the
system. If after removing a peripheral the system works, it may be a
problem with the peripheral or a configuration problem between the
peripheral and the system. Contact the peripheral vendor for assistance.
If the system does not power on, check the LED display. If the power
LED is not on, you may not be receiving AC power. Check the AC
power cord to make sure that it is securely connected.
•
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Troubleshooting System Startup Failure
If your system halts during startup, especially after installing an operating
system or reconfiguring your system’s hardware, check for invalid memory
configurations. These could cause the system to halt at startup without any
For all other startup issues, note any system messages that appear onscreen.
Troubleshooting External Connections
Ensure that all external cables are securely attached to the external
connectors on your system before troubleshooting any external devices. See
connectors on your system.
Troubleshooting the Video Subsystem
1
2
Check the system and power connections to the monitor.
Check the video interface cabling from the system to the monitor.
Troubleshooting a USB Device
Use the following steps to troubleshoot a USB keyboard and/or mouse.
For other USB devices, go to step 5.
1
2
3
Disconnect the keyboard and mouse cables from the system briefly and
reconnect them.
Connect the keyboard/mouse to the USB port(s) on the opposite side
of the system.
If the problem is resolved, restart the system, enter the System Setup
program, and check if the nonfunctioning USB ports are enabled.
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4
Replace the keyboard/mouse with another working keyboard/mouse.
If the problem is resolved, replace the faulty keyboard/mouse.
If the problem is not resolved, proceed to the next step to begin
troubleshooting the other USB devices attached to the system.
Power down all attached USB devices and disconnect them from the
system.
5
6
Restart the system and, if your keyboard is functioning, enter the
system setup program. Verify that all USB ports are enabled. See "USB
If your keyboard is not functioning, you can also use remote access. If
instructions on setting the NVRAM_CLR jumper inside your system
and restoring the BIOS to the default settings.
7
8
Reconnect and power on each USB device one at a time.
If a device causes the same problem, power down the device, replace
the USB cable, and power up the device.
If the problem persists, replace the device.
Troubleshooting a Serial I/O Device
1
Turn off the system and any peripheral devices connected to the serial
port.
2
Swap the serial interface cable with another working cable, and turn on
the system and the serial device.
If the problem is resolved, replace the interface cable.
Turn off the system and the serial device, and swap the device with a
comparable device.
3
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4
Turn on the system and the serial device.
If the problem is resolved, replace the serial device.
Troubleshooting a NIC
1
Restart the system and check for any system messages pertaining to the
NIC controller.
2
Check the appropriate indicator on the NIC connector. See "NIC
•
•
If the link indicator does not light, check all cable connections.
If the activity indicator does not light, the network driver files
might be damaged or missing.
Remove and reinstall the drivers if applicable. See the NIC's
documentation.
•
•
Change the auto-negotiation setting, if possible.
Use another connector on the switch or hub.
If you are using a NIC card instead of an integrated NIC, see the
documentation for the NIC card.
3
4
5
Ensure that the appropriate drivers are installed and the protocols are
bound. See the NIC's documentation.
Enter the System Setup program and confirm that the NIC ports are
Ensure that the NICs, hubs, and switches on the network are all set to
the same data transmission speed. See the documentation for each
network device.
6
Ensure that all network cables are of the proper type and do not exceed
the maximum length.
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Troubleshooting a Wet System
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
Turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
2
3
Disassemble components from the system. See "Installing System
•
•
•
•
•
•
•
Hard drives
SAS backplane
Expansion-card
Power supplies
Fans
Processors and heat sinks
Memory modules
4
5
6
7
Let the system dry thoroughly for at least 24 hours.
Reinstall the components you removed in step 3.
Reconnect the system to the electrical outlet, and turn on the system
and attached peripherals.
If the system starts properly, shut down the system and reinstall the
expansion card that you removed. See "Installing the Expansion Card"
on page 77.
8
9
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Troubleshooting a Damaged System
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
Turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
2
3
Ensure that the following components are properly installed:
•
•
•
•
•
•
Expansion-card assembly
Power supplies
Fans
Processors and heat sinks
Memory modules
Hard-drive carriers
4
5
6
Ensure that all cables are properly connected.
Troubleshooting the System Battery
NOTE: If the system is turned off for long periods of time (for weeks
or months), the NVRAM may lose its system configuration
information. This situation is caused by a defective battery.
1
2
3
Re-enter the time and date through the System Setup program. See
Turn off the system and disconnect it from the electrical outlet for at
least one hour.
Reconnect the system to the electrical outlet and turn on the system.
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4
Enter the System Setup program.
If the date and time are not correct in the System Setup program,
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
NOTE: Some software may cause the system time to speed up or slow down. If the
system seems to operate normally except for the time kept in the System Setup
program, the problem may be caused by software rather than by a defective
battery.
Troubleshooting Power Supplies
1
Identify the faulty power supply by the power supply's fault indicator.
CAUTION: At least one power supply must be installed for the system to operate.
Operating the system with only one power supply installed for extended periods of
time can cause the system to overheat.
2
Reseat the power supply by removing and reinstalling it. See "Power
NOTE: After installing a power supply, allow several seconds for the system
to recognize the power supply and to determine if it is working properly. The
power indicator turns green to signify that the power supply is functioning
properly.
If the problem persists, replace the faulty power supply.
3
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Troubleshooting System Cooling Problems
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
Ensure that none of the following conditions exist:
•
System cover, cooling shroud, drive blank, power supply blank, or
front or back filler panel is removed.
•
•
•
•
Ambient temperature is too high.
External airflow is obstructed.
Cables inside the system obstruct airflow.
An individual cooling fan is removed or has failed. See
Troubleshooting a Fan
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
3
4
5
Locate the faulty fan indicated by the diagnostic software.
Turn off the system and all attached peripherals.
Reseat the fan's power cable.
Restart the system.
If the fan functions properly, close the system. See "Closing the
6
If the fan does not function, turn off the system and install a new fan.
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7
Restart the system.
If the problem is resolved, close the system. See "Closing the System"
on page 98.
Troubleshooting System Memory
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
NOTE: Invalid memory configurations can cause your system to halt at startup
memory configuration complies with all applicable guidelines.
1
2
3
If the system is not operational, turn off the system and attached
peripherals, and unplug the system from the power source. Wait at
least
10 seconds and then reconnect the system to power.
Turn on the system and attached peripherals and note the messages on
the screen.
Go to step 10 if an error message appears indicating a fault with a
specific memory module.
Enter the System Setup program and check the system memory
settings.
settings, if needed.
If the memory settings match the installed memory but a problem is
still indicated, go to step 10.
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4
5
6
7
8
9
Turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
Remove the system-board assembly. See "Removing a System-Board
Reseat the memory modules in their sockets. See "Installing the
Install the system-board assembly. See "Installing a System-Board
Reconnect the system to its electrical outlet, and turn on the system
and attached peripherals.
Enter the System Setup program and check the system memory
If the problem is not resolved, proceed with the next step.
10 Turn off the system and attached peripherals, and disconnect the
system from the power source.
12 If a diagnostic test or error message indicates a specific memory
module as faulty, swap or replace the module.
13 To troubleshoot an unspecified faulty memory module, replace the
memory module in the first DIMM socket with a module of the same
15 Reconnect the system to its electrical outlet, and turn on the system
and attached peripherals.
16 As the system boots, observe any error message that appears and the
diagnostic indicators on the front of the system.
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17 If the memory problem is still indicated, repeat step 10 through step 16
for each memory module installed.
If the problem persists after all memory modules have been checked,
Troubleshooting a Hard Drive
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
CAUTION: This troubleshooting procedure can destroy data stored on the hard
drive. Before you proceed, back up all files on the hard drive.
1
If your system has a RAID controller and your hard drives are
configured in a RAID array, perform the following steps:
a. Restart the system and enter the host adapter configuration utility
program by pressing <Ctrl><H> for LSI 9260 or <Ctrl><C>
for a SAS 2008 daughter card.
See the documentation supplied with the host adapter for
information about the configuration utility.
b. Ensure that the hard drive(s) have been configured correctly for
the RAID array.
d. Exit the configuration utility and allow the system to boot to the
operating system.
2
Ensure that the required device drivers for your controller card are
installed and are configured correctly. See the operating system
documentation for more information.
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3
Restart the system, enter the System Setup program, and verify that
the controller is enabled and the drives appear in the System Setup
program.
Troubleshooting a Storage Controller
NOTE: When troubleshooting a SAS RAID controller, also see the
documentation for your operating system and the controller.
1
2
Enter the System Setup program and ensure that the SAS controller is
Restart the system and press the applicable key sequence to enter the
configuration utility program.
•
•
<Ctrl><C> for a SAS 2008 daughter card
<Ctrl><H> for LSI 9260
See the controller's documentation for information about configuration
settings.
3
Check the configuration settings, make any necessary corrections, and
restart the system.
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
4
5
Turn off the system and attached peripherals, and disconnect the
system from its electrical outlet.
Remove the system-board assembly. See "Removing a System-Board
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6
7
Ensure that the controller card is firmly seated into the system board
If you have a battery-cached SAS RAID controller, ensure that the
RAID battery is properly connected and, if applicable, the memory
module on the RAID card is properly seated.
8
9
Ensure that the cables are firmly connected to the storage controller
and the SAS backplane board.
Install the system-board assembly. See "Installing a System-Board
10 Reconnect the system to its electrical outlet, and turn on the system
and attached peripherals.
Troubleshooting Expansion Cards
NOTE: When troubleshooting an expansion card, see the documentation for your
operating system and the expansion card.
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
3
4
Turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
Remove the system-board assembly. See "Removing a System-Board
Ensure that each expansion card is firmly seated in its connector. See
Install the system-board assembly. See "Installing a System-Board
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5
6
Reconnect the system to the electrical outlet, and turn on the system
and attached peripherals.
Troubleshooting Processors
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1
2
3
4
5
6
7
Turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
Remove the system-board assembly. See "Removing a System-Board
Ensure that each processor and heat sink are properly installed. See
Install the system-board assembly. See "Installing a System-Board
Reconnect the system to the electrical outlet, and turn on the system
and attached peripherals.
If the problem persists, turn off the system and attached peripherals,
and disconnect the system from the electrical outlet.
Remove the system-board assembly. See "Removing a System-Board
8
9
Install the system-board assembly. See "Installing a System-Board
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10 Reconnect the system to the electrical outlet, and turn on the system
and attached peripherals.
page 162.
11 Turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
page 73.
14 Repeat step 9 through step 11.
If you have tested both the processors and the problem persists, the
IRQ Assignment Conflicts
Most PCI devices can share an IRQ with another device, but they cannot
use an IRQ simultaneously. To avoid this type of conflict, see the
documentation for each PCI device for specific IRQ requirements.
Table 4-1. Assignment Specific IRQ Requirements
IRQ
Line
Assignment
IRQ
Line
Assignment
IRQ0
IRQ1
IRQ2
IRQ3
IRQ4
IRQ5
IRQ6
IRQ7
8254 timer
Keyboard controller
Cascade for IRQ9
Serial port
Serial port
Free
IRQ8
IRQ9
RTC
SCI
IRQ10
IRQ11
IRQ12
IRQ13
IRQ14
IRQ15
USB controller, NIC
VGA, USB controller
Mouse controller
Processor
Primary IDE controller
Secondary IDE controller
Free
USB controller
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5
Jumpers and Connectors
System Board Connectors
This section provides specific information about the system jumpers. It also
provides some basic information on jumpers and switches and describes the
connectors on the various boards in the system.
Figure 5-1. System Board Connectors
1
PCI-E daughter card connector
SGPIO connector 1
2
SGPIO connector 2
IPMB connector
3
4
5
onboard SATA2 connector 5
onboard SATA2 connector 2
main power connector
6
onboard SATA2 connector 3
DIMM sockets for processor 1
front panel connector
processor 0
7
8
9
10
12
14
16
18
11
13
15
17
system battery
DIMM sockets for processor 0
onboard SATA2 connector 1
onboard SATA2 connector 3
Processor 1
internal USB connector
password jumper
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19
21
23
25
27
29
31
33
BIOS recovery jumper
expansion slot
20
22
24
26
28
30
32
onboard SATA2 connector 6
internal COM connector
power button
BMC disable jumper
VGA port
serial port
clear CMOS jumper
management port
NIC1 connector (RJ45)
USB ports
COM switch
NIC2 connector (RJ45)
ID LED
Backplane Connectors
3.5" drives
Figure 5-2. Front View of the Backplane
1
3
5
3.5” backplane
2
4
SATA2 and SAS connectors
1,2 and 3 for system board 1
(from top to bottom)
SATA2 and SAS connector 1,2
and 3 for system board 2 (from
top to bottom)
SATA2 and SAS connectors
1,2 and 3 for system board 3
(from top to bottom)
SATA2 and SAS connectors 1,2
and 3 for system board 4 (from
top to bottom)
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Figure 5-3. Back View of the Backplane
1
3
5
fan controller board connector
2
4
6
backplane power connector for
power supply 1
SGPIO connector for system
board 4
SGPIO connector for system
board 3
SGPIO connector for system
board 2
SGPIO connector for system
board 1
7
9
backplane jumper
8
CPLD JTAG connector
SATA2 hard drive connectors
1,2, and 3 for system board 1
(from top to bottom)
10
SATA2 hard drive connectors
1,2, and 3 for system board 2
(from top to bottom)
11
13
SATA2 hard drive connectors
1,2, and 3 for system board 1
(from top to bottom)
12
SATA2 hard drive connectors
1,2, and 3 for system board
(from top to bottom)
backplane power connector for
power supply 2
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2.5" drives
Figure 5-4. Front View of the Backplane
1
3
5
SATA2 and SAS connectors 1
to 6 for system board 1 (from
left to right)
2
4
SATA2 and SAS connectors 1
to 6 for system board 2 (from
left to right)
SATA2 and SAS connectors 1
to 6 for system board 3 (from
left to right)
SATA2 and SAS connectors 1
to 6 for system board 4 (from
left to right)
2.5” backplane
Figure 5-5. Back View of the Backplane-Type 1
1
3
system fan board connector
2
4
backplane power connector for
power supply 1
SATA2 hard drive connectors 1
to 6 for system board 4 (from
right to left)
SATA2 hard drive connectors
1 to 6 for system board 3
(from right to left)
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5
SATA2 hard drive connectors 1
to 6 for system board 2 (from
right to left)
6
SATA2 hard drive connectors
1 to 6 for system board 1
(from right to left)
7
backplane jumper
8
SGPIO connector A for
system board 1
9
SGPIO connector B for system
board 1
10
12
14
16
CPLD JTAG connector
11
13
15
17
SGPIO connector A for system
board 2
SGPIO connector B for
system board 2
SGPIO connector A for system
board 3
SGPIO connector B for
system board 3
CPLD JTAG connector
SGPIO connector A for
system board 4
SGPIO Connector B for system 18
board 4
backplane power connector for
power supply 2
Figure 5-6. Back View of the Backplane-Type 2
1
3
5
power supply connector 2
2
4
HDD connector number 24-
port 24
HDD connector number 1-port
1
PCIEx8 connector
power supply connector 1
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Expander Card Connectors
Figure 5-7. Expander Card Connectors
1
3
UART connector
JTAG connector
2
4
expander card jumper
mini-SAS connector 1 (port 1-
4)
5
mini-SAS connector 2 (port 5-
8)
6
8
mini-SAS connector 3 (port 9-
12)
7
SGPIO connector
mini-SAS connector 4 (port
13-16)
9
mini-SAS connector 5 (port 17- 10
20)
mini-SAS connector 6 (port
21-24)
11
13
system board 1 mini-SAS
connector
12
system board 2 mini-SAS
connector
system board 4 mini-SAS
connector
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Middle Plane Connectors
Figure 5-8. Middle Plane Connectors
1
3
middle plane connector 1
2
4
middle plane connector 2
middle plane power connector
for system board 1 and 2
middle plane power connector
for system board 3 and 4
5
7
front panel connector for
system boards 3 and 4
6
8
front panel connector for
system board 1 and 2
mini-SAS connector for system
boards 3 and 4 (hard drive 1,2,3
and 4)
mini-SAS connector for
system board 3 and 4 (hard
drive 5 and 6)
9
mini-SAS connector for system 10
boards 1 and 2 (hard drive 1,2,3
and 4)
mini-SAS connector for
system boards 1 and 2 (hard
drive 5 and 6)
11
middle plane
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Interposer Extender Connectors
Figure 5-9. Interposer Extender Connectors
1
front panel connector
2
onboard SATA2 connector 1
onboard SATA2 connector 3
onboard SATA2 connector 5
SGPIO connector A
3
onboard SATA2 connector 2
onboard SATA2 connector 4
onboard SATA2 connector 6
SGPIO connector B
4
5
6
7
8
9
10
2x4pin power connector
11
2x5pin power connector
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Fan Controller Board Connectors
Figure 5-11. Fan Controller Board Connectors
1
3
5
7
9
front panel connector for
system board 4
2
4
6
8
front panel connector for
system board 2
front panel connector for
system board 1
front panel connector for
system board 3
system fan board power
connector 1
PIC firmware recovery and
PS-ON connector
system fan speed control
jumper
system fan board power
connector 2
PIC firmware update connector 10
product ID select and power
throttling disable jumper
11
13
15
17
19
system fan board connector 2
12
system fan board connector 1
system fan connector 4
front panel connector 2
system fan connector 1
hard drive backplane connector 14
system fan connector 3
system fan connector 2
front panel connector 1
16
18
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Power Distribution Board Connectors
Figure 5-12. Power Distribution Board Connectors
1
3
backplane power connector
2
4
system fan board connector
main power connector for
system board 3 and 4
main power connector for
system board 1 and 2
5
system fan board power
connector
6
bridge card connector
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Sensor Board Connectors
Figure 5-13. Sensor Board Connectors
1
power connector
2
sensor board
Jumper Settings
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
System Configuration Jumper Settings
The function of system configuration jumper installed on each system
board is shown below:
Figure 5-14. System Configuration Jumpers
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Table 5-1. System Configuration Jumper
Jumper
JP4
JP3
J5
JP9
Function
Off
On
Clear Password
BIOS Recovery
COM Port Switch**
Clear CMOS
*Disable
*Disable
*Disable
*Disable
*Disable
Enable
Enable
Enable
Enable
Enable
JP1
BMC Configuration
NOTE: The * in the table of system configuration jumper describes the default
status and the default state is not active state.
NOTE: ** means if disabled, BMC Port 1 is set to internal and port 2 to external; if
enabled, BMC Port 1 is set to external, and internal port has no function.
Backplane Jumper Settings
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
The function of jumpers installed on 3.5" backplane and 2.5" backplane is
the same. Following is an example using the jumpers installed on 3.5"
backplane.
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Figure 5-15. Jumper Installed on Backplane
Table 5-2. Jumpers Installed on Backplane
Jumper
Function
Off
On
A
B
C
D
HDD Type Select
SAS Code Select
MFG Test
*Disable
*Disable
*Disable
*Disable
Enable
Enable
Enable
Enable
LED Control
NOTE: The * in the table of backplane jumper describes the default status and the
default state is not active state. When connecting the 1CH SAS daughter card,
insert the jumper cover onto the hard drive type select jumper. For onboard SATA2
connectors, do not insert the jumper cover onto the hard drive type select jumper.
Backplane Expander Card Jumper Settings
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
The function of backplane jumper installed on the expander card is shown
below:
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Figure 5-16. Jumper Installed on Expander Card
Table 5-3. Jumpers Installed on Expander Card
Jumper
Function
Off
On
A
B
C
D
SAS Card Selection
MLB Mode Selection
UART Selection
Reserved
*Disable
*Disable
*Disable
−
Enable
Enable
Enable
−
NOTE: The * in the table of system configuration jumper describes the default
status and the default state is not active state.
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6
Getting Help
Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service
options. Availability varies by country and product, and some services may
not be available in your area. To contact Dell for sales, technical support, or
customer service issues:
1
Visit support.dell.com. Click your country/region at the bottom of the
page. For a full listing of country/region, click All. Click All Support
from Support menu.
2
3
Select the appropriate service or support link based on your need.
Choose the method of contacting Dell that is convenient for you.
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7
Index
Dell
drive blank
A
B
E
backplane
batteries
battery (system)
expansion card
expansion card connector
blank
F
fan controller board removing,
features and indicators
front panel removing, 121
C
cooling fans
installing, 100
H
hard drive
D
damaged systems
daughter card
removing, 80
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heat sinks
removing, 70
K
keyboards
I
L
indicator codes
AC power, 22
LEDs
indicators
installing
M
memory
memory modules
memory modules (DIMMs)
middle planes
cooling fan, 100
N
NICs
P
POST
interposer extender
power distribution board
removing, 100
power supplies
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processor
SAS RAID controller daughter
card
processors
startup
support
system
system board
system board assembly
system cooling
system features
R
removing
system setup
replacing
S
SAS controller daughter card
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T
troubleshooting
V
video
W
wet system
166 | Index
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Continental Electric Coffeemaker CE23661 User Manual
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