Dell Server C2100 User Manual

Dell™ PowerEdge™ C2100  
Systems  
Hardware Owner’s  
Manual  
Regulatory Model FS12-TY  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Contents  
1
About Your System  
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Accessing System Features During Startup.  
Front-Panel Features and Indicators  
Hard-Drive Indicator Patterns .  
Back-Panel Features and Indicators  
NIC Indicator Codes .  
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10  
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Power and System Board Status Codes .  
Collecting System Event Log for Investigation  
POST Error Codes  
Beep Codes  
Post Beep Codes .  
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Other Information You May Need .  
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37  
38  
38  
39  
Start Menu .  
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System Setup Options at Boot .  
Console Redirection .  
Main Menu.  
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Contents  
3
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Main Screen  
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AMIBIOS Settings.  
Processor Settings .  
System Memory Settings .  
Advanced Menu .  
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Memory Configuration  
IDE Configuration .  
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Super IO Configuration .  
USB Configuration  
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PCI Configuration .  
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Boot Menu .  
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Boot Settings Configuration  
Server Menu .  
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Remote Access Configuration  
Security Menu .  
Exit Menu.  
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3
Installing System Components  
Safety Instructions .  
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Recommended Tools .  
51  
Inside the System.  
Hard Drives.  
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52  
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53  
54  
54  
54  
Removing a Hard-Drive Blank  
Installing a Hard-Drive Blank .  
Removing a Hard-Drive Carrier .  
4
Contents  
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Removing a Hard Drive From a  
Hard-Drive Carrier  
Installing a Hard Drive Into a  
Hard-Drive Carrier  
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Removing the Optional Internal Hard Drive  
Installing the Optional Internal Hard Drive .  
Opening and Closing the System  
Opening the System  
Closing the System .  
Cooling Shroud.  
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Installing the Cooling Shroud.  
Heat Sinks .  
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Removing the Heat Sink  
Processor  
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Installing the Processor  
System Memory  
General Memory Module  
Installation Guidelines  
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68  
69  
Mode-Specific Guidelines .  
Memory Socket Location on the  
System Board .  
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70  
71  
72  
73  
Supported Memory Configuration .  
Removing Memory Modules .  
Installing Memory Modules  
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Contents  
5
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78  
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Removing the Expansion Card  
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Integrated Storage Controller Cards.  
Removing the Integrated Storage  
Controller Card  
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Installing the Integrated Storage  
Controller Card  
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RAID Battery (Optional)  
Removing a RAID Battery .  
Installing a RAID Battery .  
Dual RAID Battery (Optional)  
Removing a Dual RAID Battery .  
Installing a RAID Battery .  
Mezzanine Card (10 GbE LAN) .  
Removing the Mezzanine Card (10 GbE LAN).  
Installing the Power Supply.  
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92  
93  
93  
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Removing the Power Supply Blank .  
Installing the Power Supply Blank .  
Power Distribution Board .  
Installing the Power Distribution  
Board Assembly.  
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93  
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94  
6
Contents  
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Cooling Fans .  
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Removing a Cooling Fan Assembly.  
Removing the Fan Module .  
Installing the Fan Module.  
Backplane .  
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Removing the Backplane .  
Installing the Backplane .  
Control Panel Assembly .  
Installing the Control Panel Assembly .  
System Battery .  
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102  
Removing the System Battery  
Installing the System Battery .  
System Board  
Removing the System Board .  
Installing the System Board  
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4
Troubleshooting Your System  
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110  
110  
110  
110  
111  
Safety First—For You and Your System .  
Installation Problems  
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Troubleshooting System Startup Failure  
Troubleshooting External Connections .  
Troubleshooting the Video Subsystem  
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Troubleshooting a USB Device  
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Troubleshooting a Serial I/O Device  
Contents  
7
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Troubleshooting a NIC .  
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114  
116  
Troubleshooting a Wet System.  
Troubleshooting a Damaged System.  
Troubleshooting the System Battery .  
Troubleshooting Power Supplies  
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Troubleshooting System Cooling Problems .  
Troubleshooting a Fan .  
Troubleshooting System Memory  
Troubleshooting a Hard Drive .  
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IRQ Assignment Conflicts .  
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Troubleshooting Changes in BIOS Settings .  
5
Jumper Settings .  
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System Configuration Jumper Settings.  
Backplane Jumper Settings .  
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126  
127  
129  
131  
System Board Connectors .  
Backplane Connectors.  
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Power Distribution Board Connectors.  
8
Contents  
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6
Getting Help  
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133  
Contacting Dell  
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133  
Index  
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135  
Contents  
9
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10  
Contents  
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1
About Your System  
The following keystrokes provide access to system features during startup.  
Keystroke  
<F2>  
Description  
Enters the System Setup program. See "Start Menu" on page 37.  
<F11>  
Enters the BIOS Boot Manager. See "System Setup Options at Boot"  
on page 38.  
<F12>  
Starts Preboot eXecution Environment (PXE) boot.  
<Ctrl><C> Enters the SAS Configuration Utility. For more information,  
see the SAS adapter documentation at support.dell.com/manuals.  
<Ctrl><R> Enters the RAID configuration utility. For more information,  
see the documentation for your SAS RAID card at  
support.dell.com/manuals.  
<Ctrl><S> Enters the utility to configure NIC settings for PXE boot. For more  
information, see the documentation for your integrated NIC at  
support.dell.com/manuals.  
About Your System  
9
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Front-Panel Features and Indicators  
Figure 1-1. Front-Panel Features and Indicators  
1
10  
2
9
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8
4
5
11  
10  
9
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7
6
5
4
3
2
1
0
6
7
Item  
Indicator, Button,  
or Connector  
Icon  
Description  
1
Fault LED  
Displays status errors and is controlled  
by the Baseboard Management  
Controller (iBMC).  
Blinks amber in the event of a non-  
critical failure, such as fan, voltage or  
temperature state.  
2
NIC LEDs (2)  
Light green when a connection is made  
to the NIC port, blink when there is  
traffic on the NIC port.  
3
4
5
Hard-drive activity  
LED  
Lights green when the hard drives are  
active.  
System ID LED  
Blinks blue when the ID button is  
pressed.  
Hard-drives  
Up to twelve hot-swappable 3.5" hard  
drives.  
10  
About Your System  
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Item  
Indicator, Button,  
or Connector  
Icon  
Description  
6
LCD panel  
Provides system ID, status information,  
and system error messages.  
The LCD lights blue during normal  
system operation. The LCD lights  
amber when the system needs attention,  
and the LCD panel displays an error  
code followed by descriptive text.  
NOTE: If the system is connected to AC  
power and an error has been detected,  
the LCD lights amber regardless of  
whether the system has been powered on.  
7
8
Control panel  
Power button  
Comprises the various LEDs and  
buttons.  
When pressed, turns the system on.  
9
System ID button  
The identification buttons on the front  
and back panels can be used to locate a  
particular system within a rack. When  
one of these buttons is pushed, the LCD  
panel on the front and the blue system  
status indicator on the back blink until  
one of the buttons is pushed again.  
About Your System  
11  
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Item  
Indicator, Button,  
or Connector  
Icon  
Description  
10  
Power-on indicator  
The power-on indicator lights  
when the system power is on.  
NOTE: When powering on the system,  
the video monitor can take from several  
seconds to over 2 minutes to display an  
image, depending on the amount of  
memory installed in the system.  
NOTE: On ACPI-compliant operating  
systems, turning off the system using the  
power button causes the system to  
perform a graceful shutdown before  
power to the system is turned off.  
NOTE: To force an ungraceful shutdown,  
press and hold the power button for  
5 seconds.  
Hard-Drive Indicator Patterns  
Figure 1-2. Hard-Drive Indicators  
1
2
1
hard-drive status indicator  
(green and amber)  
2
hard-drive activity indicator (green)  
12  
About Your System  
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Table 1-1. Hard Drive Indicators—On-Board SATA Ports  
Drive-Status Indicator/Drive-Activity Indicator  
Off/Off  
Condition  
No drive  
Steady green/Off  
Drive online (no access)  
Drive is present or in idle stage  
Drive access  
Steady green/Off  
Steady green/Blinks green  
Table 1-2. Hard Drive Indicators—SAS/SATA Add-on Cards  
Drive-Status Indicator/Drive-Activity Indicator  
Off/Off  
Condition  
No drive  
Steady green/Off  
Drive online (no access)  
Drive is present or in idle stage  
Drive access  
Steady green/Off  
Steady green/Blinks green  
Steady amber/Off  
Drive failed  
Blinks amber/Steady green  
Drive rebuilding  
About Your System  
13  
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Back-Panel Features and Indicators  
Figure 1-3. Back-Panel Features and Indicators  
2
1
12  
11 10  
3
9
8
6
5
7
4
Item  
Indicator, Button, or  
Connector  
Icon  
Description  
1
Slot cover for power  
supply 2  
Your system comes with one single  
power supply or a set of redundant  
power supplies.  
2
3
4
PCIe card slots cover  
Mezzanine-card cover  
Accommodate an x8 half-length and a  
full height card.  
Remove this cover before installing the  
mezzanine card.  
Ethernet connectors (2)  
KVM over iBMC Port  
Embedded 10/100/1000 NIC connector.  
5
Dedicated management port.  
14  
About Your System  
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Item  
6
Indicator, Button, or  
Connector  
Icon  
Description  
USB connectors (2)  
Video connector  
Serial connector  
Back ID LED  
Connect USB devices to the system.  
The ports are USB 2.0-compliant.  
7
Connects a VGA display to the system.  
8
Connects a serial device to the system.  
9
Lights when the system has been  
selected for identification.  
10  
11  
System identification  
indicator  
Lights amber when the system needs  
attention due to a problem.  
Fault LED  
Displays status/errors and is controlled  
by iBMC.  
12  
Power supply  
750 W  
NIC Indicator Codes  
Figure 1-4. NIC Indicators  
1
2
1
link indicator  
2
activity indicator  
About Your System  
15  
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Table 1-3. NIC Speed Indicator Codes  
NIC Speed Indicator  
Steady amber  
Blinks amber  
Steady green  
Condition  
Link at 1 Gbps  
Identifying port with 1 Gbps connection  
Link at 100 Mbps  
Blinks green  
Identifying port with 10 Mbps or 100 Mbps  
connection  
Green off  
Link at 10 Mbps  
Table 1-4. NIC Indicator Codes—iBMC  
NIC Indicator  
Steady green  
Blinks green  
Green off  
Condition  
Link LAN/No access  
Accessing LAN  
Idle  
Table 1-5. NIC Speed Indicator Codes (KVM Over IP Port)  
NIC Speed Indicator  
Steady green  
Green off  
Condition  
Link at 100 Mbps  
Link at 10 Mbps  
16  
About Your System  
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Power and System Board Status Codes  
The LEDs on the system front and back panel display status codes during  
system startup. All systems share the same LEDs on the front and back panel.  
Table 1-6 lists the status associated with the codes.  
Table 1-6. Power and System Board Indicator Codes  
Power-On Indicator  
Condition  
Steady green, amber off  
Green off, blinks amber  
Power is on.  
iBMC critical condition event in power  
off mode (S4/S5).  
Green, blinks amber  
iBMC critical condition event in power  
on mode (S0/S1).  
Table 1-7. System Identification Indicators  
System Identification Indicator  
Condition  
Steady blue  
IPMI OEM command is set.  
Option on Web is chosen.  
Blinks blue  
Identify button is pressed.  
IPMI chassis Identified command is executed.  
S3 Mode (4s/1s Interval).  
Blinks blue continuously (four  
seconds on/off  
Power event in power standby mode (S3).  
Blue off  
Turned off by IPMI chassis identify command  
or ID button press identification off.  
Table 1-8. Power Indicator Codes  
Power Indicator  
Steady green  
Steady yellow  
Condition  
Power is on.  
Power supply faulty  
(UVP/OVP/OCP/SCP/OTP/Fan Fault).  
About Your System  
17  
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Power Indicator  
Condition  
Yellow off  
Power supply is off or AC input  
voltage is out of normal operating range  
(90–264 VAC).  
Blinks green  
Standby power is on.  
Table 1-9. Fault Indicator Codes  
Fault Indicator  
Condition  
Blinks amber  
Host has critical or non-critical events  
detected by iBMC, please check iBMC SEL  
for details.  
Amber off  
SEL is cleared or fail symptom has been  
recovered. This failed LED will be turned  
off in power off state.  
Collecting System Event Log for Investigation  
If the front panel LED blinks for 30 to 60 seconds upon applying AC power to  
the power supply, the baseboard management controller (iBMC) is  
initializing. If not, then the iBMC is not functioning. If the iBMC is working,  
try to gather system event log (SEL) information for investigation.  
POST Error Codes  
Code Log in iBMC Error Message  
Corrective Action  
Remove AC power to the system for  
10 seconds and restart the system.  
0000 Yes  
Timer Error  
If the problem persists, see "Getting  
Help" on page 133.  
See "Troubleshooting the System Battery"  
on page 114.  
0003 Yes  
CMOS Battery  
Low  
18  
About Your System  
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Code Log in iBMC Error Message  
Corrective Action  
10 seconds and restart the system.  
0004 Yes  
0005 Yes  
000B Yes  
000C Yes  
CMOSSettings  
Wrong  
If the problem persists, see "Getting  
Help" on page 133.  
10 seconds and restart the system.  
CMOSChecksum  
Bad  
If the problem persists, see "Getting  
Help" on page 133.  
10 seconds and restart the system.  
CMOS memory  
size Wrong  
Help" on page 133.  
10 seconds and restart the system.  
RAM R/W test  
failed  
Help" on page 133.  
See "Troubleshooting a Hard Drive" on  
page 119.  
000E Yes  
000F Yes  
0012 Yes  
A: Driver  
Error  
See "Troubleshooting a Hard Drive" on  
page 119.  
B: Driver  
Error  
Remove AC power to the system for  
10 seconds and restart the system. See  
"Troubleshooting the System Battery" on  
page 114.  
CMOS  
Date/TimeNot  
Set  
If the problem persists, see "Getting  
Help" on page 133.  
See "Getting Help" on page 133.  
0015 Yes  
0016 Yes  
USB keyboard  
not found  
See "Getting Help" on page 133.  
POST NO PXE-  
capable  
device  
available  
About Your System  
19  
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Code Log in iBMC Error Message  
Corrective Action  
See "Getting Help" on page 133.  
0017 Yes  
WARN SETUP  
INVALIDError  
See "Getting Help" on page 133.  
See "Getting Help" on page 133.  
0018 Yes  
WARN DIMM  
COMPAT MINOR  
X16 C0MBO  
Error  
0019 Yes  
WARN DIMM  
COMPAT MINOR  
MAX RANKS  
Error  
See "Getting Help" on page 133.  
See "Getting Help" on page 133.  
001A Yes  
001B Yes  
WARN DIMM  
COMPAT MINOR  
QR Error  
WARN DIMM  
COMPAT MINOR  
NOTSUPPORTED  
Error  
See "Getting Help" on page 133.  
See "Getting Help" on page 133.  
See "Getting Help" on page 133.  
See "Getting Help" on page 133.  
001C Yes  
001D Yes  
001E Yes  
001F Yes  
WARNLOCKSTEP  
DISABLEMINOR  
RAS MODE  
Error  
WARNLOCKSTEP  
DISABLEMINOR  
MISMATCHED  
Error  
WARN USER  
DIMM DISABLE  
QUAD AND 3DPC  
Error  
WARN USER  
DIMM DISABLE  
MEMTEST Error  
20  
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Code Log in iBMC Error Message  
Corrective Action  
See "Getting Help" on page 133.  
0020 Yes  
WARN MEMTEST  
DIMM DISABLE  
Error  
See "Getting Help" on page 133.  
See "Getting Help" on page 133.  
See "Getting Help" on page 133.  
0021 Yes  
WARN MIRROR  
DISABLEMINOR  
RAS DISABLED  
Error  
0022 Yes  
0023 Yes  
WARN MIRROR  
DISABLEMINOR  
MISMATCH  
Error  
WARN MIRROR  
DISABLEMINOR  
MEMTESTError  
See "Getting Help" on page 133.  
See "Getting Help" on page 133.  
See "Getting Help" on page 133.  
0024 Yes  
0025 Yes  
0026 Yes  
WARN MEM  
LIMIT Error  
WARN SPARE  
DISABLEError  
WARN UNUSED  
MEMORY MINOR  
MIRROR Error  
See "Getting Help" on page 133.  
0027 Yes  
WARN UNUSED  
MEMORY MINOR  
LOCKSTEP  
Error  
See "Getting Help" on page 133.  
See "Getting Help" on page 133.  
See "Getting Help" on page 133.  
0028 Yes  
0029 Yes  
002A Yes  
WARN RD DQ  
DQS Error  
WARN RD RCVEN  
Error  
WARN WR LEVEL  
Error  
About Your System  
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Code Log in iBMC Error Message  
Corrective Action  
See "Getting Help" on page 133.  
002B Yes  
WARN WR DQ  
DQS Error  
See "Getting Help" on page 133.  
See "Getting Help" on page 133.  
002C Yes  
WARN DIMM POP  
RUL MINOR OUT  
OF ORDER  
Error  
002D Yes  
WARN DIMM POP  
RUL MINOR  
INDEPENDENT  
MODE Error  
See "Getting Help" on page 133.  
See "Getting Help" on page 133.  
002E Yes  
002F Yes  
WARN CLTT  
MINOR NO TEMP  
SENSOR Error  
WARN CLTT  
MINORCIRCUIT  
TST FAILED  
Error  
See "Getting Help" on page 133.  
See "Getting Help" on page 133.  
See "Getting Help" on page 133.  
See "Getting Help" on page 133.  
See "Getting Help" on page 133.  
0030 Yes  
0031 Yes  
0032 Yes  
0033 Yes  
0034 Yes  
WARN THROT  
INSUFFICIENT  
Error  
WARN CLTT  
DIMM UNKNOWN  
Error  
WARN DQS TEST  
MINORCLEANUP  
Error  
WWARN DQS  
TEST MINOR  
DELAYS Error  
WARN MEM TEST  
Error  
22  
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Code Log in iBMC Error Message  
Corrective Action  
See "Getting Help" on page 133.  
0035 Yes  
WARN DIMM  
VREF NOT  
PRESENTError  
See "Getting Help" on page 133.  
See "Getting Help" on page 133.  
See "Getting Help" on page 133.  
0036 Yes  
0037 Yes  
0038 Yes  
WARN DDR3L  
MIXED Error  
WARN DDR3L  
3DPC Error  
WARN DDR3L  
2DPC 1333  
Error  
See "Getting Help" on page 133.  
See "Getting Help" on page 133.  
0039 Yes  
003A Yes  
WARN DDR3L  
FORCE 150  
Error  
WARN MEM  
OVERRIDE  
DISABLED  
Error  
10 seconds and restart the system.  
0040 Yes  
0041 Yes  
0042 Yes  
0044 Yes  
Refreshtimer  
test failed  
If the problem persists, see "Getting  
Help" on page 133.  
10 seconds and restart the system.  
Display  
memory test  
failed  
Help" on page 133.  
10 seconds and restart the system.  
CMOS Display  
Type Wrong  
If the problem persists, see "Getting  
Help" on page 133.  
See "Troubleshooting System Memory"  
on page 117.  
DMA  
Controller  
Error  
If the problem persists, see "Getting  
Help" on page 133.  
About Your System  
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Code Log in iBMC Error Message  
Corrective Action  
See "Troubleshooting System Memory"  
on page 117.  
0045 Yes  
0046 Yes  
0047 Yes  
0048 Yes  
0049 Yes  
004A Yes  
004B Yes  
005E Yes  
DMA-1 Error  
If the problem persists, see "Getting  
Help" on page 133.  
See "Troubleshooting System Memory"  
on page 117.  
DMA-2 Error  
Help" on page 133.  
Remove AC power to the system for  
10 seconds and restart the system.  
Unknown BIOS  
error  
If the problem persists, see "Getting  
Help" on page 133.  
Reset password. See "Jumper Settings" on  
page 125.  
Password  
check failed  
If the problem persists, see "Getting  
Help" on page 133.  
Remove AC power to the system for  
10 seconds and restart the system.  
Unknown BIOS  
error  
If the problem persists, see "Getting  
Help" on page 133.  
Remove AC power to the system for  
10 seconds and restart the system.  
Unknown BIOS  
error  
Help" on page 133.  
Remove AC power to the system for  
10 seconds and restart the system.  
Unknown BIOS  
error  
If the problem persists, see "Getting  
Help" on page 133.  
Reset password. See "Jumper Settings" on  
page 125.  
Password  
check failed  
If the problem persists, see "Getting  
Help" on page 133.  
24  
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Code Log in iBMC Error Message  
Corrective Action  
See "Getting Help" on page 133.  
005D Yes  
S.M.A.R.T.  
Command  
Failed  
S.M.A.R.T.  
Status BAD,  
Backup and  
Replace  
See "Troubleshooting a Hard Drive" on  
page 119.  
0060 Yes  
0061 Yes  
0062 Yes  
0063 Yes  
0080 Yes  
Primary  
Master Hard  
Disk Error  
See "Troubleshooting a Hard Drive" on  
page 119.  
PrimarySlave  
Hard Disk  
Error  
See "Troubleshooting a Hard Drive" on  
page 119.  
Secondary  
Master Hard  
Disk Error  
See "Troubleshooting a Hard Drive" on  
page 119.  
Secondary  
Slave Hard  
Disk Error  
See "Troubleshooting a Hard Drive" on  
page 119.  
Primary  
Master Drive  
- ATAPI  
Incompatible  
See "Troubleshooting a Hard Drive" on  
page 119.  
0081 Yes  
0082 Yes  
PrimarySlave  
Drive - ATAPI  
Incompatible  
See "Troubleshooting a Hard Drive" on  
page 119.  
Secondary  
Master Drive  
- ATAPI  
Incompatible  
About Your System  
25  
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Code Log in iBMC Error Message  
Corrective Action  
See "Troubleshooting a Hard Drive" on  
page 119.  
0083 Yes  
Secondary  
Slave Drive -  
ATAPI  
Incompatible  
Ensure that your processors match and  
conform to the type described in the  
processor technical specifications  
outlined in your system’s Getting Started  
Guide.  
0101 Yes  
Warning!This  
system board  
does not  
support the  
power  
See "Troubleshooting Processors" on  
page 122.  
requirements  
of the  
installed  
processor.  
Theprocessor  
will be run  
at a reduced  
frequency,  
which will  
impactsystem  
performance.  
The message is displayed on the screen,  
an error is logged to the SEL, and user  
input is required to continue. The user  
can take immediate corrective action or  
choose to continue booting.  
0102 Yes  
Error! The  
CPU Core to  
Bus ratio or  
VID  
configuration  
has failed!  
Please enter  
BIOS Setup  
andre-config  
it.  
Ensure that the processor heat sinks are  
properly installed.  
0120 Yes  
Thermal  
Failure  
detected by  
PROCHOT#  
See "Troubleshooting Processors" on  
page 122 and "Troubleshooting System  
Cooling Problems" on page 116.  
26  
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Code Log in iBMC Error Message  
Corrective Action  
Ensure that the processor heat sinks are  
properly installed.  
0121 Yes  
0122 Yes  
0123 Yes  
0124 Yes  
0125 Yes  
0126 Yes  
0127 Yes  
Thermal  
Failure  
detected by  
PROCHOT#  
See "Troubleshooting Processors" on  
page 122 and "Troubleshooting System  
Cooling Problems" on page 116.  
Ensure that the processor heat sinks are  
properly installed.  
Thermal  
Failure  
detected by  
PROCHOT#  
See "Troubleshooting Processors" on  
page 122 and "Troubleshooting System  
Cooling Problems" on page 116.  
Ensure that the processor heat sinks are  
properly installed.  
Thermal  
Failure  
detected by  
PROCHOT#.  
See "Troubleshooting Processors" on  
page 122 and "Troubleshooting System  
Cooling Problems" on page 116.  
Ensure that the processor heat sinks are  
properly installed.  
Thermal  
Failure  
detected by  
PROCHOT#  
See "Troubleshooting Processors" on  
page 122 and "Troubleshooting System  
Cooling Problems" on page 116.  
Ensure that the processor heat sinks are  
properly installed.  
Thermal  
Failure  
detected by  
PROCHOT#  
See "Troubleshooting Processors" on  
page 122 and "Troubleshooting System  
Cooling Problems" on page 116.  
Ensure that the processor heat sinks are  
properly installed.  
Thermal  
Failure  
detected by  
PROCHOT#  
See "Troubleshooting Processors" on  
page 122 and "Troubleshooting System  
Cooling Problems" on page 116.  
Ensure that the processor heat sinks are  
properly installed.  
Thermal  
Failure  
detected by  
PROCHOT#  
See "Troubleshooting Processors" on  
page 122 and "Troubleshooting System  
Cooling Problems" on page 116.  
About Your System  
27  
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Code Log in iBMC Error Message  
Corrective Action  
Remove AC power to the system for 10  
seconds and restart the system.  
0150 Yes  
0151 Yes  
0152 Yes  
0153 Yes  
0154 Yes  
0155 Yes  
0156 Yes  
0157 Yes  
Processor  
failed BIST  
If the problem persists, see "Getting  
Help" on page 133.  
Remove AC power to the system for  
10 seconds and restart the system.  
Processor  
failed BIST  
If the problem persists, see "Getting  
Help" on page 133.  
Remove AC power to the system for  
10 seconds and restart the system.  
Processor  
failed BIST  
If the problem persists, see "Getting  
Help" on page 133.  
Remove AC power to the system for  
10 seconds and restart the system.  
Processor  
failed BIST  
If the problem persists, see "Getting  
Help" on page 133.  
Remove AC power to the system for  
10 seconds and restart the system.  
Processor  
failed BIST  
If the problem persists, see "Getting  
Help" on page 133.  
Remove AC power to the system for  
10 seconds and restart the system.  
Processor  
failed BIST  
If the problem persists, see "Getting  
Help" on page 133.  
Remove AC power to the system for  
10 seconds and restart the system.  
Processor  
failed BIST  
If the problem persists, see "Getting  
Help" on page 133.  
Remove AC power to the system for  
10 seconds and restart the system.  
Processor  
failed BIST  
If the problem persists, see "Getting  
Help" on page 133.  
28  
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Code Log in iBMC Error Message  
Corrective Action  
A BIOS update is required.  
0160 Yes  
0161 Yes  
0162 Yes  
0163 Yes  
0164 Yes  
0165 Yes  
0166 Yes  
0167 Yes  
0180 Yes  
Processor  
missing  
microcode  
Help" on page 133.  
A BIOS update is required.  
Processor  
missing  
microcode  
Help" on page 133.  
A BIOS update is required.  
Processor  
missing  
microcode  
Help" on page 133.  
A BIOS update is required.  
Processor  
missing  
microcode  
Help" on page 133.  
A BIOS update is required.  
Processor  
missing  
microcode  
Help" on page 133.  
A BIOS update is required.  
Processor  
missing  
microcode  
Help" on page 133.  
A BIOS update is required.  
Processor  
missing  
microcode  
If the problem persists, see "Getting  
Help" on page 133.  
A BIOS update is required.  
Processor  
missing  
microcode  
If the problem persists, see "Getting  
Help" on page 133.  
Ensure that your processors match  
and conform to the type described in  
the processor technical  
specifications outlined in your  
system’s Getting Started Guide.  
BIOS does not  
support  
current  
stepping  
About Your System  
29  
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Code Log in iBMC Error Message  
BIOS does not  
Corrective Action  
Ensure that your processors match  
and conform to the type described in  
the processor technical  
specifications outlined in your  
system’s Getting Started Guide.  
0181 Yes  
0182 Yes  
0183 Yes  
0184 Yes  
0185 Yes  
0186 Yes  
0187 Yes  
support  
current  
stepping  
Ensure that your processors match  
and conform to the type described in  
the processor technical  
specifications outlined in your  
system’s Getting Started Guide.  
BIOS does not  
support  
current  
stepping  
Ensure that your processors match  
and conform to the type described in  
the processor technical  
specifications outlined in your  
system’s Getting Started Guide.  
BIOS does not  
support  
current  
stepping  
Ensure that your processors match  
and conform to the type described in  
the processor technical  
specifications outlined in your  
system’s Getting Started Guide.  
BIOS does not  
support  
current  
stepping  
Ensure that your processors match  
and conform to the type described in  
the processor technical  
specifications outlined in your  
system’s Getting Started Guide.  
BIOS does not  
support  
current  
stepping  
Ensure that your processors match  
and conform to the type described in  
the processor technical  
specifications outlined in your  
system’s Getting Started Guide.  
BIOS does not  
support  
current  
stepping  
Ensure that your processors match and  
conform to the type described in the  
processor technical specifications  
outlined in your system’s Getting Started  
Guide.  
BIOS does not  
support  
current  
stepping  
30  
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Code Log in iBMC Error Message  
Corrective Action  
Ensure that your processors match and  
conform to the type described in the  
processor technical specifications  
outlined in your system’s Getting Started  
Guide.  
0194 Yes  
0196 Yes  
0193 Yes  
CPUID,  
Processor  
family are  
different  
Ensure that your processors match  
and conform to the type described in  
the processor technical  
specifications outlined in your  
system’s Getting Started Guide.  
CPUID,  
Processor  
Model are  
different  
Ensure that your processors match  
and conform to the type described in  
the processor technical  
specifications outlined in your  
system’s Getting Started Guide.  
CPUID,  
Processor  
stepping are  
different  
Remove AC power to the system for  
10 seconds and restart the system.  
0192 Yes  
0197 Yes  
L2 cache size  
mismatch  
If the problem persists, see "Getting  
Help" on page 133.  
Ensure that your processors match  
and conform to the type described in  
the processor technical  
specifications outlined in your  
system’s Getting Started Guide.  
Processor  
speeds  
mismatched  
Ensure that your processors match  
the processor technical  
0198 Yes  
Processor  
Mismatch  
specifications outlined in your  
system’s Getting Started Guide.  
See "Troubleshooting a Hard Drive" on  
page 119.  
0400 Yes  
0401 Yes  
0402 Yes  
AHCI Port0  
HDD Error  
See "Troubleshooting a Hard Drive" on  
page 119.  
AHCI Port1  
HDD Error  
See "Troubleshooting a Hard Drive" on  
page 119.  
AHCI Port2  
HDD Error  
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Code Log in iBMC Error Message  
Corrective Action  
See "Troubleshooting a Hard Drive" on  
page 119.  
0403 Yes  
0404 Yes  
0405 Yes  
5120 Yes  
AHCI Port3  
HDD Error  
See "Troubleshooting a Hard Drive" on  
page 119.  
AHCI Port4  
HDD Error  
See "Troubleshooting a Hard Drive" on  
page 119.  
AHCI Port5  
HDD Error  
Reset password. See "Jumper Settings" on  
page 125.  
CMOS cleared  
by jumper  
If the problem persists, see "Getting  
Help" on page 133.  
Reset password. See "Jumper Settings" on  
page 125.  
5121 Yes  
5125 Yes  
8101 Yes  
Password  
cleared by  
jumper  
Help" on page 133.  
See "Getting Help" on page 133.  
Not enough  
space to copy  
PCI Option  
ROM  
See "Troubleshooting a USB Device" on  
page 110.  
Warning! USB  
Host  
Controller  
not found at  
thespecified  
address!!!  
Help" on page 133.  
See "Troubleshooting a USB Device" on  
page 110.  
8102 Yes  
8103 Yes  
Error! USB  
devicefailed  
to  
If the problem persists, see "Getting  
Help" on page 133.  
initialize!!!  
See "Troubleshooting a USB Device" on  
page 110.  
Warning!  
Unsupported  
UBS device  
found and  
disabled!!!  
If the problem persists, see "Getting  
Help" on page 133.  
32  
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Code Log in iBMC Error Message  
8104 Yes Warning!Port  
Corrective Action  
See "Troubleshooting a USB Device" on  
page 110.  
60h/64h  
emulation is  
notsupported  
by this USB  
Host  
Help" on page 133.  
Controller!!!  
See "Troubleshooting a USB Device" on  
page 110.  
8105 Yes  
Warning!EHCI  
controller  
disabled. It  
requires 64-  
bit data  
Help" on page 133.  
support in  
the BIOS.  
See "Troubleshooting System Memory"  
on page 117.  
8301 Yes  
8302 Yes  
8601 Yes  
Not enough  
space in  
Runtimearea!  
SMBIOS data  
will not be  
available.  
Help" on page 133.  
See "Troubleshooting System Memory"  
on page 117.  
Not enough  
space in  
Runtimearea!  
SMBIOS data  
will not be  
available.  
Help" on page 133.  
Remove AC power to the system for  
10 seconds and restart the system.  
Error: iBMC  
Not  
Responding  
If the problem persists, see "Getting  
Help" on page 133.  
About Your System  
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Code Log in iBMC Error Message  
8701 Yes Insufficient  
Corrective Action  
Remove AC power to the system for  
10 seconds and restart the system.  
Runtimespace  
for MPS data.  
System may  
operate in  
PCI or Non-  
MPS mode.  
If the problem persists, see "Getting  
Help" on page 133.  
34  
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Beep Codes  
The following table describes the system pre post beep codes.  
Table 1-10. Pre Post Beep Codes  
Number of Beeps  
Description  
1
No media  
2
Boot-block BIOS file absent  
Insert next diskette in A:  
Flash program successful  
Read file error  
3
4
5
7
No flash present  
8
Floppy controller error  
Flash erase error  
10  
11  
12  
13  
Flash program error  
Wrong BIOS file size  
ROM image mismatch  
BIOS recovery by jumper  
14 (1 long beep  
after 4 beeps)  
Post Beep Codes  
Table 1-11. Post Beep Codes  
Number of Beeps  
Description  
1
3
6
8
2
3
Refresh timer error  
Base 64 K memory failure  
8042 – gate A20 failure  
Display memory read/write failure  
Exception interrupt shutdown  
No main memory  
About Your System  
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Other Information You May Need  
WARNING: See the safety and regulatory information that shipped with your  
system. Warranty information may be included within this document or as a  
separate document.  
The Getting Started Guide provides an overview of rack installation,  
system features, setting up your system, and technical specifications.  
Dell systems management application documentation provides  
information about installing and using the systems management software.  
This document is available online at support.dell.com/manuals  
.
NOTE: Always check for updates on support.dell.com/manuals and read the  
updates first because they often supersede information in other documents.  
36  
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2
Using the System Setup Program  
Start Menu  
The system employs the latest AMI Core BIOS, which is stored in  
Flash memory. The Flash memory supports the Plug and Play specification,  
and contains a System Setup program, the Power-On Self-Test (POST)  
routine, and the PCI auto-configuration utility.  
This system board supports system BIOS shadowing, enabling the BIOS to  
execute from 64-bit onboard write-protected DRAM.  
The system board helps to configure the following items:  
Hard drives, diskette drives, and peripherals  
Password protection from unauthorized use  
Power management features  
This Setup utility should be executed under the following conditions:  
When changing the system configuration  
When a configuration error is detected by the system and you are  
prompted to make changes to the Setup utility  
When redefining the communication ports to prevent any conflicts  
When changing the password or making other changes to the security  
setup  
NOTE: Only items in brackets [ ] can be modified. Items that are not in brackets  
are display only.  
Using the System Setup Program  
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System Setup Options at Boot  
You can initiate Setup by pressing <F2> during POST.  
Console Redirection  
The console redirection allows a remote user to diagnose and fix problems  
on a system, which has not successfully booted the operating system.  
The centerpiece of the console redirection is the BIOS Console. The BIOS  
Console is a Flash ROM-resident utility that redirects input and output over  
a serial or modem connection.  
The BIOS supports console redirection to a serial port. If a serial port based  
headless system support is provided by the system, the system must provide  
support for redirection of all BIOS driven console I/O to the serial port.  
The driver for the serial console must be capable of supporting the  
functionality documented in the ANSI Terminal Definition.  
38  
Using the System Setup Program  
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Main Menu  
The main menu displays information about your system board and BIOS.  
Main Screen  
Figure 2-1. System Setup Program Main Screen  
Use [ENTER],[TAB]  
or [SHIFT TAB] to  
select  
Use [+] or [-] to  
configure system time  
Select Screen  
Select Item  
+-  
Tab Select Field  
F1 General Help  
Change Field  
F10 Save and Exit  
Esc Exit  
NOTE: The options for the System Setup program change based on the  
system configuration.  
NOTE: The System Setup program defaults are listed under their respective options  
in the following sections, where applicable.  
Using the System Setup Program  
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AMIBIOS Settings  
Option  
Description  
Version  
Displays the BIOS version. Check this version number when  
updating BIOS from the manufacturer.  
Build Date  
Displays the date the BIOS was created.  
Processor Settings  
Option  
Type  
Description  
Displays the type of processor installed on the system board.  
Displays the maximum speed of the processor.  
Displays the number of installed processors.  
Speed  
Count  
System Memory Settings  
Option  
Description  
Size  
Displays how much memory (DRAM) is installed on the  
system board.  
System Time  
System Date  
Scroll to adjust the time.  
Scroll to adjust the date.  
Advanced Menu  
This option displays a table of items that define advanced information about  
your system.  
WARNING: Making incorrect settings to items on these pages may cause the  
system to malfunction. Unless you have the experience in adjusting these items,  
it is recommended that you leave these settings at the default values. If making  
settings to items on these pages causes your system to malfunction or prevents the  
system from booting, open BIOS and choose "Load Optimal Defaults" in the Exit  
menu to boot up normally.  
40  
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Processor Configuration  
Option  
Description  
Hardware Prefetcher  
(Enabled default)  
Enable this option to control the Hardware Prefetcher  
feature.  
Adjacent Cache Line  
Prefetch (Enabled  
default)  
Enable this option to control the Adjacent Cache Line  
Prefetch feature.  
Max CPUID Value Limit Enable this option to limit the maximum CPUID input  
(Disabled default)  
value to 03h when queried, even if the processor supports  
a higher CPUID input value.  
®
®
NOTE: This feature is disabled for Windows XP Intel  
processors from Pentium™ Pro onwards, except Intel  
Pentium 4, that have a maximum CPUID input value of only  
02h or 03h.  
Intel(R) Virtualization  
Tech (Enabled default)  
Enable this option when the processor supports VT. A full  
reset is needed to change its state.  
Execute-Disable Bit  
Capability (Enabled  
default)  
When Disabled, forces the XD feature flag to always  
return 0.  
Active Processor Cores  
(All default)  
Sets the number of cores to enable in each processor  
package.  
Intel(R) HT Technology When Disabled, allows only one thread per enabled core.  
(Enabled default)  
Intel(R) SpeedStep(TM) Allows the clock speed of the processor to be dynamically  
tech (Enabled for OS  
changed by software.  
default)  
Intel(R) TurboMode tech Allows processor cores to run faster than marked  
(Enabled default)  
frequency in specific condition.  
Intel(R) C-STATE tech  
CState: CPU idle is set to C1/C2/C3/C6.  
(Enabled default)  
C3 State (Disabled  
default)  
Selects C3 state.  
Selects C6 state.  
C6 State (Enabled  
default)  
Using the System Setup Program  
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Option  
Description  
NUMA Support  
(Disabled default)  
When Enabled, executes software for NUMA aware OS.  
When Disabled, allows better memory access  
performance for non-NUMA OS.  
Memory Configuration  
Option  
Description  
Current Memory  
Frequency  
Displays the current memory frequency.  
Memory Turbo Mode  
Enables/disables the memory turbo mode.  
(Disabled default)  
Memory Frequency  
(Auto default)  
Forces a DDR3 frequency slower than the common tck  
detected using SPD.  
Memory Mode  
Selects the memory mode.  
(Independent default)  
Throttling - Closed Loop Enables BIOS to program Closed Loop throttling for  
(Enabled default) memory components.  
Throttling - Open Loop Enables BIOS to program Open Loop throttling for  
(Enabled default)  
memory components.  
IDE Configuration  
Option  
Description  
SATA Configuration  
Configures the SATA.  
(Enhanced default)  
Configure SATA#1 as  
(IDE default)  
Configures the SATA#1.  
• IDE  
• AHCI  
• RAID  
Hard Disk Write Protect Enables or disables device write protection. This is  
(Disabled default)  
effective only if the device is accessed through BIOS.  
IDE Detect Time Out  
(Sec)  
Selects the time out value for detecting ATA/ATAPI  
device(s).  
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Super IO Configuration  
Option  
Description  
Serial Port1 Address  
(3F8/IRQ4 default)  
Assigns the I/O address and IRQ for the first onboard  
serial port.  
Serial Port2 Address  
(3F8/IRQ4 default)  
Assigns the I/O address and IRQ for the second onboard  
serial port.  
USB Configuration  
Option  
Description  
USB Devices Enabled  
Displays USB devices currently detected.  
Legacy USB Support  
(Auto default)  
Enables support for legacy USB devices. Select Auto to  
disable legacy support if no USB devices are connected.  
USB 2.0 Controller  
Configures the USB 2.0 controller in HiSpeed  
(480 Mbps) or FullSpeed (12 Mbps).  
USB Mass Storage Reset Sets the number of seconds that the POST waits for the  
Delay (20 Sec default)  
USB mass storage device after the start unit command is  
issued.  
Device#  
USB device model name.  
Emulation Type (Auto  
default)  
If the type is set to Auto, USB devices which are  
less than 530 MB are emulated as floppies and the  
others are emulated as hard drives. Forced FDD option  
can be used to force a formatted hard drive to boot  
as FDD (e.g. ZIP drive).  
PCI Configuration  
Option  
Description  
NIC1 KAWELA  
(Enable with PXE  
default)  
Enables or disables onboard 82576 NIC1 PXE  
option ROM.  
NIC2 KAWELA  
(Enable with PXE  
default)  
Enables or disables onboard 82576 NIC2 PXE  
option ROM.  
Using the System Setup Program  
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Option  
Description  
PCI-E SLOT Option  
Enables or disables add-on card option ROM.  
Rom (Enabled default)  
PCI-E Connector Option Enables or disables board to board PCI-E connector  
Rom (Enabled default)  
option ROM.  
NIC1 Mac Address  
Displays the NIC1 MAC address.  
Displays the NIC2 MAC address.  
Displays the QPI frequency.  
Sets the QPI link speed.  
NIC2 Mac Address  
Current QPI Frequency  
QPI Link Speed  
(Full-Speed default)  
QPI Frequency  
(Auto default)  
Sets the QPI frequency to  
AUTO/4.800GT/5.866GT/6.400GT.  
QPI L0s and L1  
Enables or disables the QPI L0s and L1.  
(Enabled default)  
Crystal Beach / DMA  
(Disabled default)  
Enables or disables the Crystal Beach/DMA  
configuration.  
®
Intel VT-d  
Enables or disables the Intel Virtualization Technology  
(Disabled default)  
for Directed I/O.  
SR-IOV Supported  
Enables or disables SR-IOV support.  
(Disabled default)  
Active State Power  
Management  
Enables the individual serial Links in a PCI Express fabric  
to be incrementally reduced as a Link becomes less active.  
(Disabled default)  
ME Support  
(Enabled default)  
Enables the Management Engine (ME) to allow for the  
use of Intel AMT.  
iSCSI Remote Boot  
Enable or disable onboard LAN to iSCSI.  
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Boot Menu  
Option  
Description  
Boot Settings  
Configuration  
Configures the settings during system boots.  
Boot Device Priority  
Hard Disk Drives  
Specifies the boot device priority.  
Specifies the boot device priority sequence from the  
available hard drives.  
CD/DVD Drives  
Specifies the boot device priority sequence from the  
available CD/DVD drives.  
Network Device  
USB Drives  
Specifies the network device.  
Specifies the boot device priority sequence from the  
available USB drives.  
Boot Settings Configuration  
Option  
Description  
Quick Boot  
(Enabled default)  
Enables you to allow BIOS to skip certain tests during the  
POST, which decreases boot up time.  
Quiet Boot  
Enable or disable quiet boot.  
(Enabled default)  
Disabled: displays normal POST messages.  
Enabled: displays OEM logo instead of POST messages.  
AddOn ROM Display  
Mode (Force BIOS  
default)  
Enables you to display mode controlled by BIOS or addon  
ROM.  
Bootup Num-Lock  
Enables you to set the state of the keyboard keypad on boot.  
(On default)  
On: The keypad functions as a keypad.  
Off: The keypad functions as auxiliary cursor movement  
keys.  
Wait For 'F1' If Error  
(Disabled default)  
Enables the system to prompt you to press <F1> if an error  
occurs. This enables you to view the error.  
Hit 'F2' Message Display Enables the system to prompt you to press <F2> to enter  
(Enabled default) the BIOS Setup Utility.  
Using the System Setup Program  
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Option  
Description  
Force PXE First  
Enables forced network boot (PXE).  
(Enabled default)  
Force PXE Boot Only  
Force USB First  
Enable or disable PXE to be the only boot device.  
Enable force USB to be the first boot device.  
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Server Menu  
NOTE: Delay Time, Minimum time, and Maximum time are only shown in SETUP  
screen when AC Power Recovery Delay is set to User define. The selection of  
Restore on AC Power Loss setup to Power-on or Last State takes 60 seconds for  
running iBMC initialization after AC Power on.  
Option  
Description  
Status of iBMC  
Displays the status of iBMC.  
Displays the iBMC supported IPMI version.  
IPMI Specification  
Version  
iBMC Firmware Version Displays the firmware version of iBMC.  
Set iBMC LAN  
Configuration  
Input for Set LAN configuration command.  
Remote Access  
Configuration  
Configures remote access.  
Restore on AC Power  
Restores the AC power setting. The options are Power  
Loss (Power Off default) Off, Power On and Last State.  
Power Staggering  
AC Recovery (Immediate  
default)  
Selects the time of system power on after iBMC initiates.  
Immediate: powers on directly after iBMC initiates.  
Random: randomly selects time to power on.  
User define: allows the user to select the time.  
Sets the AC power recovery delay time.  
Power On Delay  
View iBMC System  
Event Log  
Displays all events in the iBMC Event Log.  
Clear iBMC System  
Event Log  
Clears all events in iBMC System Event Log.  
Enables or disables BIOS to record Event Logging.  
Enables or disables ECC Event Logging.  
Enables or disables PCI Error Logging.  
Event Logging  
(Enabled default)  
ECC Event Logging  
(Enabled default)  
PCI Error Logging  
(Enabled default)  
Using the System Setup Program  
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Option  
Description  
QPI Error Logging  
Enables or disables IOH QPI 0/1 error.  
(Enabled default)  
IOH Internal Error  
Logging (Enabled  
default)  
Enables or disables IOH Internal error logging.  
NMI on Error  
Enable to set the state of NMI on Error:  
(Fatal default)  
Fatal: Fatal error issue NMI.  
Uncorrectable: Fatal and Uncorrectable errors issue  
NMI.  
Correctable: Issues NMI on all errors.  
iBMC LAN Configuration  
Option  
Description  
Channel Number  
Displays channel number of iBMC.  
Channel Number Status Displays channel number status of iBMC.  
(01 default)  
iBMC LAN Port  
Configuration  
Select the iBMC LAN Port Configuration type.  
(Shared-NIC default)  
DHCP Enabled  
(Disabled default)  
Enables or disables the iBMC to get the LAN IP from  
a DHCP server.  
IP Address  
Enter an IP address in decimal in the form of  
XXX.XXX.XXX.XXX (XXX less than 256 and  
in decimal only).  
Subnet Mask  
Gateway Address  
Enter a Subnet Mask in decimal in the form of  
XXX.XXX.XXX.XXX (XXX less than 256 and  
in decimal only).  
Enter Gateway Address in decimal in the form of  
XXX.XXX.XXX.XXX (XXX less than 256 and  
in decimal only).  
Current MAC Address in Displays the MAC address of iBMC.  
iBMC  
IPV6 Mode  
Enable or disable IPv6 support in iBMC.  
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Option  
Description  
IPv6 AutoConfig  
IPv6 Prefix Length  
Enable or disable IPv6 auto config.  
Enter the IPv6 prefix length in decimal in the form of xxx  
(xxx less than 128 and in decimal only).  
IPv6 IP Address  
Enter IPv6 address in string form.  
IPv6 Gateway Address  
Enter IPv6 Gateway address in string from.  
Remote Access Configuration  
Option  
Description  
Remote Access (Enabled Selects remote access type.  
default)  
Serial Port Number  
Selects serial port for console redirection.  
(COM1 default)  
Current SOL Baud Rate Displays the current SOL Baud Rate.  
Serial Port Mode  
(115200 8,n,1 default)  
Selects serial port settings. The default value may change  
if SOL baud rate is fixed by customer request.  
Flow Control  
Selects flow control for console redirection.  
(None default)  
Redirection After BIOS  
Selects the settings for the redirection.  
POST (Enabled default)  
Disabled: turns off the redirection after POST.  
Enabled: redirection is always active.  
Terminal Type  
Selects the target terminal type.  
(ANSI default)  
NOTE: When Flow Control is set to Software, the Hyper Terminal on remote side is  
discontinued by pressing <Ctrl><S>. But the <Ctrl><S> is also the Setup Key Stroke  
for setting onboard NIC PXE Option ROM Configuration. Therefore, we suggest  
users change <Ctrl><S> to <Ctrl><B> in PXE OPROM Configuration in order to avoid  
that the Hyper Terminal on remote side is discontinued when pressing <Ctrl><S>.  
Using the System Setup Program  
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Security Menu  
Option  
Description  
Supervisor Password Displays whether the supervisor password is installed or not.  
User Password  
Displays whether the user password is installed or not.  
Change Supervisor Use this option to install, change or clear the password.  
Password/  
Change User  
Password  
If you select these items and press Enter, a dialog box appears  
and then you can enter a password. You can enter no more than  
six letters or numbers. Press Enter after you have typed in the  
password. A second dialog box asks you to retype the password  
for confirmation. Press Enter after you have retyped it correctly.  
The password is required at boot time, or when the user enters  
the Setup Utility.  
User Access Level Set user access level to the setup utility.  
Clear User Password Select to clear the user password.  
Password Check  
Exit Menu  
Option  
Set the password check mode.  
Description  
Save Changes and Select to save any changes that you have made in the  
Exit  
Setup utility and exit the Setup utility.  
Discard Changes  
and Exit  
Select to discard any changes that you have made in the  
Setup utility and exit the Setup utility.  
Discard Changes  
Select to discard any changes you have made without leaving  
the Setup utility.  
Load Optimal  
Defaults  
Select to install optimal settings for all the items in  
the Setup utility.  
Load 2nd Defaults Select to install 2nd default values from GPNV for all the items  
in the Setup utility.  
Save 2nd Defaults Select to save all the setup questions to GPNV as 2nd default  
values.  
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3
Installing System Components  
Safety Instructions  
WARNING: Working on systems that are still connected to a power supply can be  
extremely dangerous.  
CAUTION: System components and electronic circuit boards can be damaged by  
discharge of static electricity.  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
To avoid injury to yourself or damage to your system, follow these guidelines:  
Always disconnect the system from the power outlet whenever you are  
working inside the system case.  
If possible, wear a grounded wrist strap when you are working inside  
the system case. Alternatively, discharge any static electricity by touching  
the bare metal chassis of the system case, or the bare metal body of any  
other grounded appliance.  
Hold electronic circuit boards by the edges only. Do not touch the  
components on the board unless it is necessary to do so. Do not flex or  
stress the circuit board.  
Leave all components inside the static-proof packaging until they are  
ready for installation.  
Recommended Tools  
Phillips screwdriver  
Flat-tipped screwdriver  
Installing System Components  
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Inside the System  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the product.  
CAUTION: This system must be operated with the system cover installed to  
ensure proper cooling.  
Figure 3-1. Inside the System  
1
11  
10  
2
9
3
4
5
6
8
7
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1
3
5
7
9
cooling shroud  
2
4
6
8
expansion-card riser assembly  
power supply bay  
heat sink/processors (1 or 2)  
memory modules (18)  
cooling fan assembly  
cooling fans (3)  
power distribution board assembly  
hard drives (12)  
10 hard-drive assembly  
11 internal hard drives (2)  
Hard Drives  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not covered  
by your warranty. Read and follow the safety instructions that came with the  
product.  
CAUTION: Use only hard drives that have been tested and approved for use with  
the SAS/SATA backplane.  
CAUTION: When you remove or install the hard drive, take note of the drive  
carrier orientation before sliding it out. The carrier does not fit back into the bay if  
inserted incorrectly. Make sure that the hard drive is connected to the hard drive  
connector on the backplane  
CAUTION: When installing a hard-drive carrier, ensure that the adjacent drives  
are fully installed. Inserting a hard-drive carrier and attempting to lock its handle  
next to a partially installed carrier can damage the partially installed carrier's  
shield spring and make it unusable.  
CAUTION: To prevent data loss, ensure that your operating system supports  
hot-swap drive installation. See the documentation supplied with the  
operating system.  
CAUTION: Combining SATA and SAS hard drives in the same system  
configuration is not supported.  
Your system supports up to twelve 3.5" hard drives and two optional internal  
2.5" hard drives.  
Installing System Components  
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Removing a Hard-Drive Blank  
CAUTION: To maintain proper system cooling, all empty hard-drive bays  
must have drive blanks installed.  
Press the release button and slide the hard-drive blank out of the hard-drive  
bay. See Figure 3-2.  
Figure 3-2. Removing and Installing a Hard-Drive Blank  
2
1
1
release lever  
2
hard-drive blank  
Installing a Hard-Drive Blank  
Align the hard-drive blank with the drive bay and insert the blank into the  
hard-drive bay until the release lever clicks into place. See Figure 3-2.  
Removing a Hard-Drive Carrier  
1
From the RAID management software, prepare the drive for removal.Wait  
until the hard-drive indicators on the drive carrier signal that the drive can  
be removed safely. See your controller documentation for information  
about hot-swap drive removal.  
If the drive has been online, the green activity/fault indicator will flash as  
the drive is powered down. When the drive indicators are off, the drive is  
ready for removal. See "Hard-Drive Indicator Patterns" on page 12.  
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2
3
4
Press the release button on the front of the hard-drive carrier to open  
the release lever.  
Using the release lever, slide the hard-drive carrier out of the  
hard-drive bay. See Figure 3-3.  
If you are not installing another hard-drive carrier, insert a hard-drive blank  
in the vacated drive bay. See "Installing a Hard-Drive Blank" on page 54.  
Figure 3-3. Removing and Installing the Hard-Drive Carrier  
1
4
2
3
1
3
hard drive  
2
hard-drive carrier  
hard-drive carrier handle  
release button  
Installing a Hard-Drive Carrier  
1
2
Press the release button on the front of the hard-drive carrier.  
With the release lever on the hard-drive carrier open, slide the hard-drive  
carrier into the hard-drive bay until the carrier contacts the backplane.  
3
Close the release lever to lock the hard-drive carrier in place.  
See Figure 3-3.  
Installing System Components  
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Removing a Hard Drive From a Hard-Drive Carrier  
1
Turn over the hard drive and remove the four screws on the hard-drive  
carrier. See Figure 3-4.  
2
Lift the hard drive out of the hard-drive carrier.  
Figure 3-4. Removing and Installing a Hard Drive From a Hard-Drive Carrier  
1
2
5
4
3
1
3
5
hard drive  
2
4
hard-drive carrier  
release button  
screws (4)  
release lever  
Installing a Hard Drive Into a Hard-Drive Carrier  
1
Insert the hard drive into the hard-drive carrier with the connector end of  
the hard drive at the back. See Figure 3-4.  
2
3
Align the slots on the hard drive with the slots on the hard-drive carrier.  
Attach the four screws to secure the hard drive to the hard-drive carrier.  
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Removing the Optional Internal Hard Drive  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from its electrical outlet.  
2
3
Open the system. See "Opening the System" on page 58.  
Remove the cooling shroud. See "Removing the Cooling Shroud" on  
page 60.  
4
5
Remove the eight screws that secure the internal hard drives to the hard-  
drive assembly. See Figure 3-5.  
Remove the internal hard drives.  
Figure 3-5. Removing and Installing the Internal Hard Drive  
1
2
3
4
1
3
internal hard drives (2)  
hard-drive assembly  
2
4
cooling shroud  
screws (8)  
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Installing the Optional Internal Hard Drive  
1
2
Place the hard drives in position on the hard drive assembly.  
Affix the eight screws securing the hard drives to the hard-drive assembly.  
See Figure 3-5.  
3
Replace the cooling shroud. See "Installing the Cooling Shroud" on  
page 61.  
4
5
Close the system. See "Closing the System" on page 59.  
Reconnect the system and peripherals to their electrical outlets and turn  
on the system.  
Opening and Closing the System  
WARNING: Whenever you need to lift the system, get others to assist you.  
To avoid injury, do not attempt to lift the system by yourself.  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
Opening the System  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from its electrical outlet.  
2
3
Remove the securing screw on the top of the system. See Figure 3-6.  
Press down the locking button and with your palms on the traction pad,  
slide and lift the cover away from the system.  
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Figure 3-6. Opening and Closing the System  
1
2
3
4
1
3
locking button  
system cover  
2
4
screw  
traction pad  
Closing the System  
1
Place the cover on the chassis and offset it slightly toward the back of the  
system, so that the hooks on the sides of the cover fit over the  
corresponding slots on the sides of the chassis.  
2
Slide the cover toward the front of the chassis till the screw hole on the  
cover is aligned with the hole on the chassis.  
3
4
Secure the cover with the securing screw. See Figure 3-6.  
Reconnect the system and peripherals to their electrical outlets and turn  
on the system.  
Installing System Components  
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Cooling Shroud  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
Removing the Cooling Shroud  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from its electrical outlet.  
2
3
4
5
Open the system. See "Opening the System" on page 58.  
If applicable, disconnect the internal hard drive cables.  
Remove the four securing screws. See Figure 3-7.  
Lift the cooling shroud out and away from the chassis. See Figure 3-7.  
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Figure 3-7. Removing and Installing the Cooling Shroud  
2
1
3
1
3
screws (4)  
2
internal hard drives (2)  
cooling shroud  
Installing the Cooling Shroud  
1
Align the cooling shroud around the sides of the heat sink and along the  
memory slots and lower it into the system. See Figure 3-7.  
2
3
4
5
Secure the cooling shroud using the four screws. See Figure 3-7.  
If applicable, connect the internal hard drive cables.  
Close the system. See "Closing the System" on page 59.  
Reconnect the system and peripherals to their electrical outlets and turn  
on the system.  
Installing System Components  
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Heat Sinks  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
Removing the Heat Sink  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from its electrical outlet.  
2
3
Open the system. See "Opening the System" on page 58.  
Remove the cooling shroud. See "Removing the Cooling Shroud" on  
page 60.  
4
If required, remove the expansion-card riser assembly. See "Removing the  
Expansion-Card Riser" on page 75.  
WARNING: The heat sink is hot to touch for some time after the system has been  
powered down. Allow the heat sink to cool before handling it.  
to remove the processor. The heat sink is necessary to maintain proper  
thermal conditions.  
5
6
Using a #2 Phillips screwdriver, loosen one of the heat-sink captive screws.  
See Figure 3-8.  
Wait 30 seconds for the heat sink to loosen from the processor.  
Loosen the screw that is diagonally opposite to the screw that you have  
already loosened. See Figure 3-8.  
7
8
Repeat step 5 till you have loosened the remaining screws.  
Gently lift the heat sink off the processor and set the heat sink aside with  
the thermal grease side facing up.  
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Figure 3-8. Removing and Installing the Heat Sink  
1
2
3
1
3
expansion-card riser assembly  
captive screws (4 each)  
2
heat sinks (2)  
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Installing the Heat Sink  
CAUTION: The heat sinks for CPU0 and CPU1 are different and are labeled  
accordingly. They must be installed in the correct location and orientation to  
prevent the system from overheating.  
1
2
3
Using a clean lint-free cloth, remove the thermal grease from the heat sink.  
Remove the protective cover from the underside of the heat sink.  
Apply new thermal grease evenly to the center of the top of the  
new processor.  
processor shield, which can cause contamination of the processor socket.  
4
5
6
Place the heat sink on top of the processor and tighten the four captive  
screws in the order they were loosened.  
Replace the cooling shroud. See "Installing the Cooling Shroud" on  
page 61.  
If applicable, replace the expansion-card riser assembly. See "Installing the  
Expansion-Card Riser" on page 77.  
7
8
Close the system. See "Closing the System" on page 59.  
Reconnect the system and peripherals to their electrical outlets, and turn  
on the system.  
Processor  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
Removing the Processor  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from its electrical outlet.  
2
3
Open the system. See "Opening the System" on page 58.  
Remove the cooling shroud. See "Removing the Cooling Shroud" on  
page 60.  
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4
Remove the heat sink. See "Removing the Heat Sink" on page 62.  
CAUTION: The processor is held in its socket under strong pressure. Be aware  
that the release lever can spring up suddenly if not firmly grasped.  
5
6
7
Position your thumb firmly over the processor socket-release lever and  
release the lever from the locked position.  
Rotate the lever 90 degrees upward until the processor is released from the  
socket. See Figure 3-9.  
Rotate the processor shield upward and out of the way.  
CAUTION: Be careful not to bend any of the pins on the ZIF socket when removing  
the processor. Bending the pins can permanently damage the system board.  
8
Lift the processor out of the socket and leave the socket-release lever up so  
that the socket is ready for the new processor.  
Figure 3-9. Removing and Installing the Processor  
1
6
5
2
4
3
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1
3
5
processor shield  
ZIF socket  
2
4
6
notches in processor (2)  
pin1 indicator  
socket-release lever  
processor  
Installing the Processor  
NOTE: When installing only one processor, the processor must be installed in CPU0  
socket (for the socket location, see Figure 5-3).  
NOTE: Your system uses an LGA 1366 socket, which is designed for trouble free  
insertion of the CPU. After placing the CPU into the socket, press the lever down  
and lock in place. If you notice any resistance when inserting the CPU, ensure that  
it is aligned correctly.  
NOTE: After removing the processor, place it in an antistatic container for reuse,  
return, or temporary storage. Do not touch the bottom of the processor. Touch only  
the side edges of the processor.  
NOTE: If you are permanently removing the processor, you must install a processor  
blank and a heat-sink blank to ensure proper system cooling. Adding the blank is  
similar to installing a processor.  
1
If you are upgrading your processors, prior to upgrading your system,  
download and install the latest system BIOS version from  
support.dell.com. Follow the instructions included in the file and  
download to install the update on your system.  
2
3
Pull the locking lever of the processor socket out and up.  
Unpack the processor if it has not been used previously.  
If the processor has already been used, remove any thermal grease from the  
top of the processor using a lint-free cloth.  
4
5
Locate the pin 1 indicator on the system board socket.  
Locate the pin 1 indicator on the top of the processor. See Figure 3-9.  
The pin 1 indicator is shown as a triangle on the top of the processor.  
6
Place the processor over the socket with pin 1 aligned with the pin guide  
on the processor socket.  
CAUTION: Positioning the processor incorrectly can permanently damage the  
system board or the processor. Be careful not to bend the pins in the ZIF socket.  
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7
8
Align the notches in the processor with the socket keys on the ZIF socket.  
See Figure 3-9.  
With the release lever on the processor socket in the open position, align  
the processor with the socket keys and set the processor lightly in the  
socket. See Figure 3-9.  
CAUTION: Do not use force to seat the processor. When the processor is  
positioned correctly, it engages easily into the socket.  
9
Close the processor shield.  
10 Rotate the socket release lever down until it snaps into place. See  
Figure 3-9.  
12 Open the grease packet included with your processor kit and apply thermal  
grease evenly to the center of the top of the new processor.  
CAUTION: Using excess thermal grease can cause grease to contact the  
processor shield, which can cause contamination of the processor socket.  
13 Install the heat sink. See "Installing the Heat Sink" on page 64.  
page 61.  
15 Close the system. See "Closing the System" on page 59.  
16 Reconnect the system and peripherals to their electrical outlets, and turn  
on the system.  
17 Press <F2> to enter the System Setup program, and check that the  
processor information matches the new system configuration. See "System  
Setup Options at Boot" on page 38.  
System Memory  
Your system supports DDR3 registered DIMMs (RDIMMs). Single-, dual-  
and quad-rank DIMMs can be 800, 1066 or 1333 MHz.  
The system contains 18 memory sockets split into two sets of nine sockets  
with one set for each processor. Each nine-socket set is organized into three  
channels of three memory sockets per channel.  
The maximum memory that is supported on your system varies according to  
the types and sizes of memory modules being used:  
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Single-rank, and dual-rank RDIMMs of sizes 1 GB, 2 GB, 4 GB, 8 GB  
and 16 GB are supported for a total of up to 288 GB.  
Quad-rank RDIMMs (two per channel) are supported for a total of  
up to 48 GB.  
General Memory Module Installation Guidelines  
To ensure optimal performance of your system, observe the following general  
guidelines when configuring your system memory.  
NOTE: Memory configurations that fail to observe these guidelines can prevent  
your system from starting and producing any video output.  
Except for memory channels that are unused, all populated memory  
channels must have identical configurations.  
The memory configuration for each processor must be identical.  
Memory modules of different sizes can be mixed in A1–A4 or B1–B4  
(for example, 2 GB and 4 GB), but all populated channels must have  
identical configurations.  
For optimizer mode, memory modules are installed in the numeric order of  
the sockets beginning with A1 or B1.  
For memory mirroring or advanced ECC mode, the channel furthest from  
the processor is unused and memory modules are installed beginning with  
channel A1 or B1 and proceeding with channel A2 or B2.  
Advanced ECC mode requires memory modules that use x4 or x8 DRAM  
device widths.  
The memory speed of each channel depends on the  
memory configuration:  
For single- or dual-rank memory modules:  
One memory module per channel supports up to 1333 MHz.  
Two memory modules per channel support up to 1066 MHz.  
Three memory modules per channel support up to 800 MHz,  
regardless of memory module speed.  
For quad-rank memory modules:  
One memory module per channel supports up to 1066 MHz.  
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Two memory modules per channel are limited to 800 MHz,  
regardless of the memory module speed.  
If quad-rank memory modules are mixed with single- or dual-rank  
modules, the quad-rank modules must be installed in the sockets  
with the white release levers.  
If memory modules with different speeds are installed, they operate at the  
speed of the slowest installed memory module(s).  
Mode-Specific Guidelines  
Three memory channels are allocated to each processor. The number  
of channels used and the allowable configurations depend on the  
Optimizer (Independent Channel) Mode  
In this mode, all three channels are populated with identical memory  
modules. This mode permits a larger total memory capacity but does not  
support SDDC with x8-based memory modules.  
A minimal single-channel configuration of one 1 GB memory module per  
processor is also supported in this mode.  
Table 3-1 shows sample memory configurations that follow the appropriate  
memory guidelines stated in this section. The samples show identical  
memory-module configurations and their physical and available memory  
totals. The tables do not show mixed or quad-rank memory-module  
configurations, nor do they address the memory speed considerations  
of any configuration.  
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Memory Socket Location on the System Board  
The system contains 18 memory sockets split into two sets of 9 sockets, one  
set per processor.  
Figure 3-10. Memory Socket Location on the System Board  
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Supported Memory Configuration  
There are eighteen DIMMs on each system board to support processor 0 and  
processor 1. The DIMM sequence of eighteen DIMM sockets is shown below.  
When you insert the DIMM(s), you have to always start with DIMM0_CHA.  
See the following for possible memory configurations.  
Table 3-1. Memory Configuration  
No. of DIMMs  
POR Speed  
DDR3-1333  
DDR3-1333  
DDR3-1066  
DDR3-1333  
DDR3-1333  
DDR3-1333  
DDR3-1333  
DDR3-800  
DDR3-800  
DDR3-800  
DDR3-800  
DDR3-800  
DDR3-800  
DDR3-800  
DDR3-800  
DDR3-800  
DDR3-800  
DDR3-800  
DIMM 2  
DIMM 1  
DIMM 0  
Single-rank  
Dual-rank  
Quad-rank  
1
2
3
4
5
6
7
8
9
_
_
_
_
_
_
_
_
_
_
_
_
_
Single-rank Single-rank  
Single-rank Dual-rank  
Dual-rank  
Dual-rank  
Single-rank  
Dual-rank  
Single-rank Quad-rank  
Dual-rank Quad-rank  
Quad-rank Quad-rank  
10  
11  
12  
13  
14  
15  
16  
17  
18  
Single-rank Single-rank Single-rank  
Single-rank Single-rank Dual-rank  
Single-rank Dual-rank  
Dual-rank Single-rank Single-rank  
Single-rank Dual-rank Dual-rank  
Single-rank Dual-rank  
Single-rank  
Dual-rank  
Dual-rank  
Dual-rank  
Dual-rank  
Dual-rank  
Single-rank  
Dual-rank  
NOTE: An empty DIMM socket is marked as “_”. For the best performance, all the  
DIMMs installed must be of the same speed, capacity, and the DIMMs must be from  
one manufacturer.  
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Removing Memory Modules  
WARNING: The memory modules are hot to touch for some time after the system  
has been powered down. Allow time for the memory modules to cool before  
handling them. Handle the memory modules by the card edges and avoid touching  
the components on the memory module.  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from its electrical outlet.  
2
3
Open the system. See "Opening the System" on page 58.  
Remove the cooling shroud. See "Removing the Cooling Shroud" on  
page 60.  
4
5
Press down and out on the ejectors on each end of the socket until the  
memory module pops out of the socket. See Figure 3-11.  
CAUTION: Handle each memory module only on either card edge, making sure  
not to touch the middle of the memory module.  
6
7
Lift out the memory module.  
Replace the cooling shroud. See "Installing the Cooling Shroud" on  
page 61.  
8
9
Close the system. See "Closing the System" on page 59.  
Reconnect the system to its electrical outlet and turn on the system,  
including any attached peripherals.  
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Figure 3-11. Removing and Installing a Memory Module  
1
2
3
1
3
memory module  
alignment key  
2
memory module socket ejectors (2)  
Installing Memory Modules  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
2
Locate the memory module sockets. See Figure 5-3.  
Press the ejectors on the memory module socket down and out, as shown  
in Figure 3-11, to allow the memory module to be inserted into the socket.  
Handle each memory module only on either card edge, making sure not to  
touch the middle of the memory module.  
3
Align the memory module's edge connector with the alignment key of the  
memory module socket, and insert the memory module in the socket.  
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NOTE: The memory module socket has an alignment key that allows you to  
4
5
Press down on the memory module with your thumbs until the ejectors  
lock into position. See Figure 3-11.  
When the memory module is properly seated in the socket, the ejectors on  
the memory module socket align with the ejectors on the other sockets  
that have memory modules installed.  
Replace the cooling shroud. See "Installing the Cooling Shroud" on  
page 61.  
6
7
Close the system. See "Closing the System" on page 59.  
Reconnect your system and peripherals to their electrical outlets,  
and turn on the system.  
8
Start up the system, press <F2> to enter the System Setup program,  
and check the System Memory settings on the main System Setup screen.  
The system should have already changed the value to reflect the newly  
installed memory.  
9
If the value is incorrect, one or more of the memory modules may not be  
installed properly. Repeat step 3 through step 8 of this procedure, checking  
to ensure that the memory modules are firmly seated in their sockets.  
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Expansion-Card Riser and Expansion Card  
CAUTION: Expansion cards can only be installed in the slots on the  
expansion-card riser. Do not attempt to install expansion cards directly into the  
riser connector on the system board.  
Removing the Expansion-Card Riser  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from its electrical outlet.  
2
3
Open the system. See "Opening the System" on page 58.  
Remove the cooling shroud. See "Removing the Cooling Shroud" on  
page 60.  
4
5
6
Grasp the expansion-card riser assembly firmly and pull it out from the  
connector on the system board. See Figure 3-12.  
Lift the expansion-card riser assembly out of the system board.  
See Figure 3-12.  
Remove the four securing screws on the expansion-card riser assembly and  
slide the expansion card riser out. See Figure 3-13.  
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Figure 3-12. Removing and Installing the Expansion-Card Riser Assembly  
1
2
1
expansion-card riser assembly  
2
expansion-card riser assembly  
connector  
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Figure 3-13. Removing and Installing the Expansion-Card Riser  
1
2
3
1
3
expansion-card riser assembly  
screws (4)  
2
expansion-card riser  
Installing the Expansion-Card Riser  
CAUTION: Many repairs may only be done by a certified service technician.  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
2
Replace the expansion-card riser in the expansion-card riser assembly and  
secure it using the four screws. See Figure 3-13.  
Align the expansion-card riser assembly with the connector on the system  
board. See Figure 3-12.  
3
4
Seat the expansion-card riser assembly firmly on the system board.  
Replace the cooling shroud. See "Installing the Cooling Shroud" on  
page 61.  
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5
6
Replace the system cover. See "Closing the System" on page 59.  
Reconnect the system and peripherals to their electrical outlets, and turn  
on the system.  
Removing the Expansion Card  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from its electrical outlet.  
2
3
Open the system. See "Opening the System" on page 58.  
Remove the cooling shroud. See "Removing the Cooling Shroud" on  
page 60.  
4
5
6
Remove the expansion-card riser. See "Removing the Expansion-Card  
Riser" on page 75.  
Remove the screw that secures the expansion card to the expansion-card  
riser assembly. See Figure 3-14.  
Pull out the expansion card from the expansion-card riser. See Figure 3-14.  
CAUTION: Disconnecting the RAID battery cable from a PERC card can cause  
data loss if the "dirty cache" LED on the card is lit. The LED indicates that data is  
still cached in controller memory and the data was not cleared at system  
shutdown. Remove the RAID controller and raid battery as a set when the LED is  
lit.  
7
8
If removing a PERC RAID controller card, disconnect the RAID battery  
cable from the expansion card.  
NOTE: You must install a filler bracket over an empty expansion slot to  
maintain Federal Communications Commission (FCC) certification of the  
system. The brackets also keep dust and dirt out of the system and aid in  
proper cooling and airflow inside the system.  
Insert the filler bracket.  
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NOTE: Keep this bracket in case you need to remove the expansion card.  
Filler brackets must be installed over empty expansion-card slots to maintain  
FCC certification of the system. The brackets also keep dust and dirt out of the  
system and aid in proper cooling and airflow inside the system.  
9
Replace the cooling shroud. See "Installing the Cooling Shroud" on  
page 61.  
10 Replace the system cover. See "Closing the System" on page 59.  
11 Reconnect the system and peripherals to their electrical outlets, and turn  
on the system.  
Figure 3-14. Removing and Installing the Expansion Card  
1
2
4
3
1
3
expansion-card riser  
expansion card  
2
4
expansion-card connector  
screw  
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Installing the Expansion Card  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system, including any attached peripherals, and disconnect  
2
3
Open the system. See "Opening the System" on page 58.  
Remove the cooling shroud. See "Removing the Cooling Shroud" on  
page 60.  
4
5
If applicable, remove the filler bracket.  
Align the expansion card with the riser guide slot and push it in the  
direction of the arrow until the card is firmly seated in the card connector.  
See Figure 3-14.  
6
For a battery-cached RAID controller, connect the RAID battery cable to  
the expansion card.  
7
8
Close the system. See "Closing the System" on page 59.  
Reconnect your system and peripherals to their electrical outlets, and turn  
on the system.  
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Integrated Storage Controller Cards  
Your system includes a dedicated expansion-card slot on the system board for  
an integrated SAS controller card that provides the integrated storage  
subsystem for your system’s hard drives. The controller supports SAS, SATA,  
and SSD hard drives and also enables you to set up the hard drives in RAID  
configurations as supported by the version of the storage controller included  
with your system.  
Removing the Integrated Storage Controller Card  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from its electrical outlet.  
2
3
4
Open the system. See "Opening the System" on page 58.  
Disconnect the SAS cables connected to the storage controller card.  
Lift the integrated storage controller card to remove it from the system  
board.  
5
Remove the three spacer pins and store them securely for later use.  
See Figure 3-15.  
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Figure 3-15. Removing and Installing the Integrated Storage Controller Card  
3
2
1
4
1
3
spacer pins (3)  
2
4
integrated storage controller card  
RAID battery connector  
SAS cable connector  
Installing the Integrated Storage Controller Card  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from its electrical outlet.  
2
3
Open the system. See "Opening the System" on page 58.  
Place the three spacer pins on the system board. See Figure 3-15.  
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4
5
6
7
Install the integrated storage controller card in place. See Figure 3-15.  
Connect the SAS data cable to the integrated storage controller card.  
Close the system. See "Closing the System" on page 59.  
Reconnect the system to its electrical outlet and turn the system on,  
including any attached peripherals.  
RAID Battery (Optional)  
NOTE: The information in this section applies only to systems with the optional  
RAID controller card.  
Removing a RAID Battery  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from its electrical outlet.  
2
3
Open the system. See "Opening the System" on page 58.  
Locate the RAID battery carrier and remove the two screws that secure the  
RAID battery carrier on to the chassis. See Figure 3-16.  
4
5
Pull back gently on the right edge of the battery bay and draw out the  
RAID battery from the battery carrier.  
Disconnect the cable between the RAID battery and the storage controller  
card. See Figure 3-16.  
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Figure 3-16. Removing and Installing a RAID Battery  
1
2
3
4
1
3
screws (2)  
2
4
RAID battery carrier  
cooling fan assembly  
RAID battery  
Installing a RAID Battery  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
2
Connect the RAID battery cable to the connector on the RAID battery.  
With the cable oriented toward the back, angle the left side of the RAID  
battery into the left side of the battery carrier.  
3
Secure the RAID battery into the battery carrier.  
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4
5
Secure the RAID battery carrier onto the chassis using the two screws. See  
Figure 3-16.  
Connect the RAID battery cable to the RAID battery connector on the  
storage controller card. See Figure 3-15.  
6
7
Close the system. See "Closing the System" on page 59.  
Reconnect your system and peripherals to their electrical outlets, and turn  
on the system.  
Dual RAID Battery (Optional)  
NOTE: The information in this section applies only to systems with the optional  
RAID controller card.  
Removing a Dual RAID Battery  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from its electrical outlet.  
2
3
Open the system. See "Opening the System" on page 58.  
Locate the dual RAID battery carrier and remove the two screws that  
secure the battery carrier on to the chassis. See Figure 3-17.  
4
5
6
Disconnect the cable between the RAID battery and the storage controller  
card. See Figure 3-16.  
Slide the dual RAID battery carrier slightly toward the front of the system  
and lift it away from the system. See Figure 3-17.  
Gently push the RAID batteries inside the battery carrier to free them of  
the battery carrier. See Figure 3-18.  
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Figure 3-17. Removing and Installing the Dual RAID Battery Cage  
1
2
3
1
3
RAID battery carrier  
RAID batteries (2)  
2
screws (2)  
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Figure 3-18. Removing and Installing a Dual RAID Battery From the Battery Carrier  
1
2
1
dual RAID battery carrier  
2
RAID batteries (2)  
Installing a RAID Battery  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
2
Connect the RAID battery cables to the connectors on the RAID batteries.  
With the cables oriented toward the back, secure the RAID batteries into  
the battery carrier. See Figure 3-18.  
3
Affix the RAID battery carrier onto the chassis using the two screws. See  
Figure 3-17.  
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4
Connect the RAID battery cable to the RAID battery connector on the  
storage controller card. See Figure 3-15.  
5
6
Close the system. See "Closing the System" on page 59.  
Reconnect your system and peripherals to their electrical outlets, and turn  
on the system.  
Mezzanine Card (10 GbE LAN)  
Removing the Mezzanine Card (10 GbE LAN)  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from its electrical outlet.  
2
3
Open the system. See "Opening the System" on page 58.  
Remove the cooling shroud. See "Removing the Cooling Shroud" on  
page 60.  
4
Remove the expansion-card riser assembly. See "Removing the Expansion-  
Card Riser" on page 75.  
5
6
Remove the three spacer pins and the screw on the mezzanine card.  
Remove the two screws securing the bracket and remove the card.  
See Figure 3-19.  
7
If you are not installing another mezzanine card, install the  
mezzanine-card cover and secure with two screws. See Figure 3-19.  
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Figure 3-19. Removing and Installing the Mezzanine Card (10 GbE LAN)  
1
2
3
5
4
1
3
5
mezzanine card (10 GbE LAN)  
screws (3)  
2
4
mezzanine-card cover  
back panel  
spacer pins (3)  
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Installing the Mezzanine Card (10 GbE LAN)  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
If you are installing a mezzanine card for the first time, remove the  
two screws securing the mezzanine-card cover and remove the cover.  
See Figure 3-19.  
2
3
Align the spacer pins on the mezzanine card with the holes on the system  
board.  
NOTE: The three spacer pins must be inserted through the board for proper  
installation of the mezzanine card.  
4
5
Secure the board using the screw. See Figure 3-19.  
Replace the expansion-card riser assembly. See "Installing the Expansion-  
Card Riser" on page 77.  
6
Replace the cooling shroud. See "Installing the Cooling Shroud" on  
page 61.  
7
8
Replace the system cover. See "Closing the System" on page 59.  
Reconnect the system and peripherals to their electrical outlets, and turn  
on the system.  
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Power Supplies  
WARNING: Whenever you need to lift the system, get others to assist you.  
To avoid injury, do not attempt to lift the system by yourself.  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
Removing the Power Supply  
WARNING: In order to reduce the risk of injury from electric shock, disconnect  
the failed power supply from the AC power before removing it from the system.  
CAUTION: The system requires one power supply to operate the system normally.  
Remove and replace only one power supply at a time.  
1
2
Disconnect the power cable from the power supply.  
Press the lever release latch of the power supply and slide out the power  
supply using the power supply handle. See Figure 3-20.  
NOTE: Install a power supply blank if you are not replacing the power supply.  
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Figure 3-20. Removing and Installing the Power Supply  
1
2
3
1
3
power supply  
2
release latch  
power supply handle  
Installing the Power Supply  
1
2
3
Verify that both power supplies are of the same type and have the  
same maximum output power.  
Slide the new power supply into the system until the power supply is fully  
seated and the release latch snaps into place. See Figure 3-20.  
Reconnect your system and peripherals to their electrical outlets, and turn  
on the system.  
NOTE: When installing, hot-swapping, or hot-adding a new power supply in a  
system with two power supplies, allow several seconds for the system to recognize  
the power supply and determine its status. The power-supply status indicator turns  
green to signify that the power supply is functioning properly. See Figure 1-3.  
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Removing the Power Supply Blank  
CAUTION: To ensure proper system cooling, the power supply blank must be  
installed in power supply bay PS2 in a non-redundant configuration. Remove the  
power supply blank only if you are installing a second power supply.  
To remove the power supply blank, remove the screw and pull outward on the  
blank.  
Installing the Power Supply Blank  
NOTE: Install the power supply blank only in power supply bay 2.  
Align the blank with the power supply bay and insert the blank into the  
chassis until it clicks into place. Secure with screw.  
Power Distribution Board  
WARNING: Whenever you need to lift the system, get others to assist you.  
To avoid injury, do not attempt to lift the system by yourself.  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
The power distribution board comes as a power distribution board assembly  
with two power distribution boards.  
Removing the Power Distribution Board Assembly  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from its electrical outlet.  
2
3
4
5
6
7
Remove the system from the rack and place on a flat surface.  
Remove the right side rail from the chassis.  
Remove the two screws on the side of the chassis. See Figure 3-21.  
Open the system. See "Opening the System" on page 58.  
Disconnect all the power cables from the power distribution board.  
Remove the two screws that secure the power distribution board assembly  
to the bottom of the chassis. See Figure 3-21.  
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Figure 3-21. Removing and Installing the Power Distribution Board Assembly  
1
2
3
1
3
power distribution board assembly  
power distribution boards (2)  
2
screws (4)  
Installing the Power Distribution Board Assembly  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Place the power distribution board assembly into the system and align the  
slots on the power distribution board assembly with the slots on the  
chassis.  
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2
Replace the two screws that secure the power distribution board assembly  
to the bottom of the chassis.  
3
4
5
6
7
Connect all the power cables. See Figure 3-21.  
Replace the system cover. See "Closing the System" on page 59.  
Replace the two screws on the right side of the chassis.  
Replace the right side rail.  
Reconnect the system and peripherals to their electrical outlets, and turn  
on the system.  
Cooling Fans  
WARNING: The cooling fan can continue to spin for some time after the system  
has been powered down. Allow time for the fan to stop spinning before removing it  
from the system.  
WARNING: Do not attempt to operate the system without the cooling fans.  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
Removing a Cooling Fan Assembly  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from its electrical outlet.  
2
3
4
Open the system. See "Opening the System" on page 58.  
Disconnect the three power cables from the backplane. See Figure 5-4.  
Remove the single screw that secures the fan assembly to the chassis. See  
Figure 3-22.  
5
Slide the fan assembly slightly toward the front of the system and lift it  
away from the system. See Figure 3-22.  
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Figure 3-22. Removing and Installing the Fan Assembly  
1
2
3
1
3
screw  
2
fan assembly  
cooling fans (3)  
Installing the Cooling Fan Assembly  
1
Place the fan assembly into the system and slide the fan assembly slightly  
toward the back of the system.  
2
3
4
5
6
Align the slot on the fan assembly with the slot on the chassis.  
Replace the screw that secures the fan assembly to the chassis.  
Connect the power cables to the cooling fans. See Figure 3-22.  
Replace the system cover. See "Closing the System" on page 59.  
Reconnect the system and peripherals to their electrical outlets, and turn  
on the system.  
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Removing the Fan Module  
Remove the four screws that secure the fan module to the fan assembly and  
separate the fan module from the fan assembly. See Figure 3-23.  
Figure 3-23. Removing and Installing the Fan Module  
1
4
2
3
1
3
cooling fans (3)  
screws (4 each)  
2
4
fan assembly  
air flow direction  
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Installing the Fan Module  
NOTE: Note the direction of airflow on the fan modules and ensure that the fan  
modules are oriented in the correct direction while installing.  
Align the slots on the fan module with the slots on the fan assembly such that  
the labelled side faces the back of the system. Secure the fan module to the  
fan assembly using the screws. See Figure 3-23.  
Backplane  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
Removing the Backplane  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from its electrical outlet.  
2
3
Open the system. See "Opening the System" on page 58.  
Remove the cooling fan assembly. See "Removing a Cooling Fan Assembly"  
on page 95.  
4
Disconnect the SAS/SATA cables, the fan cables, and the power cables  
from the backplane. See Figure 5-4.  
CAUTION: To prevent damage to the drives and backplane, you must remove the  
hard drives from the system before removing the backplane.  
CAUTION: You must note the number of each hard drive and temporarily label  
them before removal so that you can replace them in the same locations.  
5
6
7
Remove all the hard drives. See "Removing a Hard-Drive Carrier" on  
page 54.  
Remove the three screws that secure the backplane to the system. See  
Figure 3-24.  
Slide the backplane and lift it clear off the system.  
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Figure 3-24. Removing and Installing the Backplane  
2
1
1
backplane  
2
screws (3)  
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Installing the Backplane  
1
Insert the backplane in the direction of the arrow until it is seated in the  
system.  
2
3
Secure the backplane to the system using the three screws.  
Replace all the hard drives in the system. See "Installing a Hard-Drive  
Carrier" on page 55.  
4
5
6
Replace the cooling fan assembly. "Installing the Cooling Fan Assembly"  
on page 96.  
Connect the SAS/SATA cables, the fan cables, and the power cable.  
See Figure 5-4.  
Replace the cooling shroud. See "Installing the Cooling Shroud" on  
page 61.  
7
8
Replace the system cover. See "Closing the System" on page 59.  
Reconnect the system and peripherals to their electrical outlets,  
and turn on the system.  
Control Panel Assembly  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is  
with the product.  
Removing the Control Panel Assembly  
1
Turn off the system, including any attached peripherals, and disconnect  
the system from its electrical outlet.  
2
3
Open the system. See "Opening the System" on page 58.  
Remove the cooling shroud. See "Removing the Cooling Shroud" on  
page 60.  
4
Slide the cable cover on the side of the system, toward the back of the  
system to remove it.  
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5
6
7
8
Disconnect the LED signal cable from the front panel connector on the  
system board. See Figure 5-3.  
Remove the screw securing the LED panel cover to the chassis and slide  
the cover out. See Figure 3-25.  
Remove the two screws securing the control panel assembly to the chassis.  
See Figure 3-25.  
Remove the control panel assembly.  
Figure 3-25. Removing the Control Panel Assembly  
1
2
5
3
4
1
3
5
cable cover  
2
4
chassis  
front LED board  
front LED cover  
screws (3)  
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Installing the Control Panel Assembly  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is  
not covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
2
3
Replace the control panel assembly cover and secure it with the screw.  
Connect the LED signal cable to the front panel connector on the system  
board. See Figure 5-3.  
4
5
Replace the cable cover making sure that the cables are not crimped.  
Replace the cooling shroud. See "Installing the Cooling Shroud" on  
page 61.  
6
7
Replace the system cover. See "Closing the System" on page 59.  
Reconnect the system and peripherals to their electrical outlets,  
and turn on the system.  
System Battery  
Removing the System Battery  
WARNING: There is a danger of a new battery exploding if it is incorrectly  
installed. Replace the battery only with the same or equivalent type recommended  
by the manufacturer. See your safety information for additional information.  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized  
in your product documentation, or as directed by the online or telephone  
service and support team. Damage due to servicing that is not authorized by Dell  
is not covered by your warranty. Read and follow the safety instructions that  
came with the product.  
1
2
Turn off the system, including any attached peripherals, and disconnect  
the system from the electrical outlet.  
Open the system. See "Opening the System" on page 58.  
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3
4
Remove the cooling shroud. See "Removing the Cooling Shroud" on  
page 60.  
Locate the battery socket. See "System Board Connectors" on page 127.  
CAUTION: To avoid damage to the battery connector, you must firmly support the  
connector while installing or removing a battery.  
5
Slide the battery toward the positive side of the connector and lift it out of  
the securing tabs at the negative side of the connector.  
Figure 3-26. Removing and Installing the System Battery  
1
2
3
1
3
positive side of battery connector  
negative side of battery connector  
2
system battery  
Installing the System Battery  
1
Hold the battery with the "+" facing up, and slide it under the securing  
tabs at the positive side of the connector.  
2
3
4
Press the battery straight down into the connector until it snaps into place.  
Install the cooling shroud. See "Installing the Cooling Shroud" on page 61.  
Close the system. See "Closing the System" on page 59.  
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5
6
7
8
Reconnect the system to the electrical outlet and turn the system on,  
including any attached peripherals.  
Enter the System Setup program to confirm that the battery is operating  
properly. See "Using the System Setup Program" on page 37.  
Enter the correct time and date in the System Setup program's Time and  
Date fields, and re-enter any customized option settings as needed.  
Exit the System Setup program.  
System Board  
WARNING: Whenever you need to lift the system, get others to assist you.  
To avoid injury, do not attempt to lift the system by yourself.  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is  
came with the product.  
Removing the System Board  
1
Turn off the system and attached peripherals, and disconnect the system  
2
3
Open the system. See "Opening the System" on page 58.  
Remove the cooling shroud. See "Removing the Cooling Shroud" on  
page 60.  
4
5
Remove all memory modules. See "Removing Memory Modules" on  
page 72.  
Remove the expansion card-riser. See "Removing the Expansion-Card  
Riser" on page 75.  
6
7
8
Remove the heat sinks. See "Removing the Heat Sink" on page 62.  
Remove the processors. See "Removing the Processor" on page 64.  
Disconnect the power, SATA, and front panel cables from the system  
board.  
CAUTION: Do not lift the system board assembly by grasping a memory module,  
processor, or other components.  
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9
Loosen the ten screws securing the system board, and then slide the  
board toward the front, up and out of the system. See Figure 3-27.  
Figure 3-27. Removing and Installing the System Board  
1
2
1
screws (10)  
Installing the System Board  
1
Align the holes A and B on the system board to position the board correctly  
in the system.  
2
3
Replace the ten screws to secure the system board in place.  
Reconnect the power, SATA, and front panel cables to the system board.  
See "System Board Connectors" on page 127.  
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4
5
6
Replace the heat sinks. See "Installing the Heat Sink" on page 64.  
Replace the expansion-card riser assembly. See "Installing the Expansion-  
Card Riser" on page 77.  
7
8
9
Replace the memory modules. See "Installing Memory Modules" on  
page 73.  
Replace the cooling shroud. See "Installing the Cooling Shroud" on  
page 61.  
Replace the system cover. See "Closing the System" on page 59.  
10 Reconnect the system and peripherals to their electrical outlets, and turn  
on the system.  
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Troubleshooting Your System  
Safety First—For You and Your System  
WARNING: Whenever you need to lift the system, get others to assist you.  
To avoid injury, do not attempt to lift the system by yourself.  
WARNING: Before removing the system cover, disconnect all power, then unplug  
the AC power cord, and then disconnect all peripherals, and all LAN lines.  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
Installation Problems  
Perform the following checks if you are troubleshooting an installation  
problem:  
Check all cable and power connections (including all rack cable  
connections).  
Unplug the power cord and wait for one minute. Then reconnect the  
power cord and try again.  
If the network is reporting an error, verify that the system has enough  
memory and disk space.  
Remove all added peripherals, one at a time, and try to turn on the system.  
If after removing a peripheral the system works, it may be a problem with  
the peripheral or a configuration problem between the peripheral and the  
system. Contact the peripheral vendor for assistance.  
If the system does not power on, check the LED display. If the power  
LED is not on, you may not be receiving AC power. Check the AC power  
cord to make sure that it is securely connected.  
Troubleshooting Your System  
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If your system halts during startup prior to video imaging, especially after  
installing an operating system or reconfiguring your system’s hardware, see  
"System Memory" on page 67.  
messages that appear on screen. For more information, see "Power and System  
Board Status Codes" on page 17 for more information.  
Troubleshooting External Connections  
Ensure that all external cables are securely attached to the external  
connectors on your system before troubleshooting any external devices.  
See Figure 1-1 and Figure 1-3 for the front- and back-panel connectors  
on your system.  
Troubleshooting the Video Subsystem  
1
Check the system and power connections to the monitor.  
2
Check the video interface cabling from the system to the monitor.  
Troubleshooting a USB Device  
Use the following steps to troubleshoot a USB keyboard and/or mouse.  
For other USB devices, go to step 5.  
1
2
3
4
Disconnect the keyboard and mouse cables from the system briefly and  
reconnect them.  
Connect the keyboard/mouse to the USB port(s) on the opposite side of  
the system.  
If the problem is resolved, restart the system, enter the System Setup  
program, and check if the nonfunctioning USB ports are enabled.  
Replace the keyboard/mouse with another working keyboard/mouse.  
If the problem is resolved, replace the faulty keyboard/mouse.  
If the problem is not resolved, proceed to the next step to begin  
troubleshooting the other USB devices attached to the system.  
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5
6
Turn off all attached USB devices and disconnect them from the system.  
Restart the system and, if your keyboard is functioning, enter the system  
setup program. Verify that all USB ports are enabled. See "USB  
Configuration" on page 43.  
If your keyboard is not functioning, you can also use remote access. If the  
system is not accessible, see "Jumper Settings" on page 125 for instructions  
on setting the NVRAM_CLR jumper inside your system and restoring the  
BIOS to the default settings.  
7
8
Reconnect and turn on each USB device one at a time.  
If a device causes the same problem, turn off the device, replace the USB  
cable, and turn on the device.  
If the problem persists, replace the device.  
If all troubleshooting fails, see "Getting Help" on page 133.  
Troubleshooting a Serial I/O Device  
1
Turn off the system and any peripheral devices connected to the  
serial port.  
2
Swap the serial interface cable with another working cable, and turn on the  
system and the serial device.  
If the problem is resolved, replace the interface cable.  
3
4
Turn off the system and the serial device, and swap the device with a  
comparable device.  
Turn on the system and the serial device.  
If the problem is resolved, replace the serial device.  
If the problem persists, see "Getting Help" on page 133.  
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Troubleshooting a NIC  
1
Restart the system and check for any system messages pertaining to the  
NIC controller.  
2
Check the appropriate indicator on the NIC connector. See "NIC Indicator  
Codes" on page 15.  
If the link indicator does not light, check all cable connections.  
If the activity indicator does not light, the network driver files might  
be damaged or missing.  
Remove and reinstall the drivers if applicable. See the  
NIC's documentation.  
Change the auto-negotiation setting, if possible.  
Use another connector on the switch or hub.  
If you are using a NIC card instead of an integrated NIC, see the  
documentation for the NIC card.  
3
4
5
Ensure that the appropriate drivers are installed and the protocols are  
bound. See the NIC's documentation.  
Enter the System Setup program and confirm that the NIC ports are  
enabled. See "NIC Indicator Codes—iBMC" on page 16.  
Ensure that the NICs, hubs, and switches on the network are all set to the  
same data transmission speed. See the documentation for each network  
device.  
6
Ensure that all network cables are of the proper type and do not exceed the  
maximum length.  
If all troubleshooting fails, see "Getting Help" on page 133.  
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Troubleshooting a Wet System  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
2
3
Open the system. See "Opening the System" on page 58.  
Disassemble components from the system. See "Installing System  
Components" on page 51.  
Cooling shroud  
Hard drives  
Backplane  
Expansion-card riser  
Power supplies  
Fans  
Processors and heat sinks  
Memory modules  
4
5
6
7
Let the system dry thoroughly for at least 24 hours.  
Close the system. See "Closing the System" on page 59.  
Reconnect the system to the electrical outlet, and turn on the system  
and attached peripherals.  
If the system does not start properly, see "Getting Help" on page 133.  
8
9
If the system starts properly, shut down the system and reinstall all of  
the expansion cards that you removed. See "Installing the Expansion Card"  
on page 80.  
If the system fails to start, see "Getting Help" on page 133.  
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Troubleshooting a Damaged System  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
2
3
Open the system. See "Opening the System" on page 58.  
Ensure that the following components are properly installed:  
Expansion-card riser  
Power supplies  
Fans  
Hard drives  
Processors and heat sinks  
Memory modules  
Cooling shroud  
4
5
6
Ensure that all cables are properly connected.  
Close the system. See "Closing the System" on page 59.  
Troubleshooting the System Battery  
NOTE: If the system is turned off for long periods of time (for weeks or months),  
the NVRAM may lose its system configuration information. This situation is  
caused by a defective battery.  
1
2
3
Re-enter the time and date through the System Setup program.  
See "System Setup Options at Boot" on page 38.  
Turn off the system and disconnect it from the electrical outlet for at  
least one hour.  
Reconnect the system to the electrical outlet and turn on the system.  
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4
Enter the System Setup program.  
If the date and time are not correct in the System Setup program,  
replace the battery. See "Installing the System Battery" on page 103.  
If the problem is not resolved by replacing the battery, see "Getting Help"  
on page 133.  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
If the system seems to operate normally except for the time kept in the  
System Setup program, the problem may be caused by software rather than by  
a defective battery.  
1
Identify the faulty power supply by the power supply's fault indicator.  
See "Power and System Board Status Codes" on page 17.  
CAUTION: At least one power supply must be installed for the system to operate.  
Operating the system with only one power supply installed for extended periods of  
time can cause the system to overheat.  
2
Reseat the power supply by removing and reinstalling it. See "Installing the  
Power Supply" on page 92 or "Removing the Power Supply" on page 91.  
NOTE: After installing a power supply, allow several seconds for the system  
to recognize the power supply and to determine if it is working properly.  
The power indicator turns green to signify that the power supply is  
functioning properly.  
If the problem persists, replace the faulty power supply.  
If all troubleshooting fails, see "Getting Help" on page 133.  
3
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Troubleshooting System Cooling Problems  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
Ensure that none of the following conditions exist:  
System cover, cooling shroud, drive blank, power supply blank, or front or  
back filler panel is removed.  
Ambient temperature is too high.  
External airflow is obstructed.  
Cables inside the system obstruct airflow.  
An individual cooling fan is removed or has failed. See "Troubleshooting a  
Fan" on page 116.  
Troubleshooting a Fan  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
1
2
3
4
5
Turn off the system and all attached peripherals.  
Open the system. See "Opening the System" on page 58.  
Reseat the fan's power cable.  
Restart the system.  
If the fan functions properly, close the system. See "Closing the System" on  
page 59.  
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6
7
If the fan does not function, turn off the system and install a new fan.  
See "Installing the Cooling Fan Assembly" on page 96.  
Restart the system.  
If the problem is resolved, close the system. See "Closing the System" on  
page 59.  
If the replacement fan does not operate, see "Getting Help" on page 133  
.
Troubleshooting System Memory  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
NOTE: Invalid memory configurations can cause your system to halt at startup  
without video output. See "General Memory Module Installation Guidelines" on  
page 68 and verify that your memory configuration complies with all  
applicable guidelines.  
1
2
If the system is not operational, turn off the system and attached  
peripherals, and unplug the system from the power source. Wait at least  
10 seconds and then reconnect the system to power.  
Turn on the system and attached peripherals and note the messages  
on the screen.  
Go to step 13 if an error message appears indicating a fault with a  
specific memory module.  
3
Enter the System Setup program and check the system memory setting.  
See "Memory Configuration" on page 42. Make any changes to the  
memory settings, if needed.  
If the memory settings match the installed memory but a problem is still  
indicated, go to step 13.  
4
5
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
Open the system. See "Opening the System" on page 58.  
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6
7
8
9
Remove the cooling shroud. See "Removing the Cooling Shroud" on  
page 60.  
Check the memory channels and ensure that they are populated correctly.  
See "General Memory Module Installation Guidelines" on page 68.  
Reseat the memory modules in their sockets. See "Installing Memory  
Modules" on page 73.  
Replace the cooling shroud. See "Installing the Cooling Shroud" on  
page 61.  
10 Close the system. See "Closing the System" on page 59.  
11 Reconnect the system to its electrical outlet, and turn on the system  
and attached peripherals.  
12 Enter the System Setup program and check the system memory setting.  
See "System Memory Settings" on page 40.  
If the problem is not resolved, proceed with the next step.  
from the power source.  
14 Open the system. See "Opening the System" on page 58.  
15 If an error message indicates a specific memory module as faulty, swap or  
replace the module.  
16 To troubleshoot an unspecified faulty memory module, replace the  
memory module in the first DIMM socket with a module of the same type  
and capacity. See "Installing Memory Modules" on page 73.  
17 Close the system. See "Closing the System" on page 59.  
attached peripherals.  
19 As the system boots, observe any error message that appears and the  
LED indicators on the front of the system.  
20 If the memory problem is still indicated, repeat step 13 through step 19 for  
each memory module installed.  
If the problem persists after all memory modules have been checked,  
see "Getting Help" on page 133  
.
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Troubleshooting a Hard Drive  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
CAUTION: This troubleshooting procedure can destroy data stored on the  
hard drive. Before you proceed, back up all files on the hard drive.  
1
If your system has a RAID controller and your hard drives are configured in  
a RAID array, perform the following steps:  
a
Restart the system and enter the host adapter configuration utility  
<Ctrl><C> for a SAS controller.  
See the documentation supplied with the host adapter for information  
about the configuration utility.  
b
c
d
Ensure that the hard drive(s) have been configured correctly for the  
RAID array.  
Take the hard drive offline and reseat the drive. See "Removing a  
Hard-Drive Carrier" on page 54  
operating system.  
2
3
Ensure that the required device drivers for your controller card are installed  
and are configured correctly. See the operating system documentation for  
more information.  
Restart the system, enter the System Setup program, and verify that the  
controller is enabled and the drives appear in the System Setup program.  
See "Using the System Setup Program" on page 37.  
If the problem persists, see "Getting Help" on page 133  
.
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Troubleshooting a Storage Controller  
NOTE: When troubleshooting a SAS or SAS RAID controller, also see the  
documentation for your operating system and the controller.  
1
2
Enter the System Setup program and ensure that the SAS controller is  
enabled. See "System Setup Options at Boot" on page 38.  
Restart the system and press the applicable key sequence to enter the  
configuration utility program.  
<Ctrl><C> for a SAS controller  
<Ctrl><R> for a RAID controller  
See the controller's documentation for information about configuration  
settings.  
3
Check the configuration settings, make any necessary corrections,  
and restart the system.  
CAUTION: Many repairs may only be done by a certified service technician.  
your product documentation, or as directed by the online or telephone service and  
support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
4
5
6
7
Turn off the system and attached peripherals, and disconnect the system  
from its electrical outlet.  
Remove the system-board assembly. See "Installing the System Board" on  
page 105.  
Ensure that the controller card is firmly seated into the system board  
connector. See "Installing the Expansion Card" on page 80.  
If you have a battery-cached RAID controller, ensure that the RAID  
battery is properly connected and, if applicable, the memory module on  
the RAID card is properly seated.  
8
Verify that the cable connections between the SAS backplane(s) and the  
integrated storage controller are correct.  
Ensure that the cables are firmly connected to the storage controller and  
the SAS backplane board.  
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9
Install the system-board assembly. See "Installing the System Board" on  
page 105.  
10 Reconnect the system to its electrical outlet, and turn on the system and  
attached peripherals.  
If the problem persists, see "Getting Help" on page 133  
.
Troubleshooting Expansion Cards  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
NOTE: When troubleshooting an expansion card, see the documentation for your  
operating system and the expansion card.  
1
Turn off the system and attached peripherals, and disconnect the system  
from the electrical outlet.  
2
3
Open the system. See "Opening the System" on page 58.  
Ensure that each expansion card is firmly seated in its connector.  
See "Installing the Expansion Card" on page 80.  
4
Ensure that the expansion-card riser is firmly seated in its connector.  
See "Installing the Expansion-Card Riser" on page 77.  
5
6
Close the system. See "Closing the System" on page 59.  
Reconnect the system to the electrical outlet, and turn on the system and  
attached peripherals.  
7
If the problem is not resolved, turn off the system and attached  
peripherals, and disconnect the system from the electrical outlet.  
8
9
Open the system. See "Opening the System" on page 58.  
Remove all expansion cards installed in the system. See "Removing the  
Expansion Card" on page 78.  
10 Close the system. See "Closing the System" on page 59.  
11 Reconnect the system to the electrical outlet, and turn on the system and  
attached peripherals.  
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12 For each expansion card you removed in step 9, perform the  
following steps:  
a
Turn off the system and attached peripherals, and disconnect the  
system from the electrical outlet.  
b
c
d
Open the system. See "Opening the System" on page 58.  
Reinstall one of the expansion cards.  
Close the system. See "Closing the System" on page 59.  
Troubleshooting Processors  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
not covered by your warranty. Read and follow the safety instructions that  
came with the product.  
1
Turn off the system and attached peripherals, and disconnect the  
system from the electrical outlet.  
2
3
Open the system. See "Opening the System" on page 58.  
Ensure that each processor and heat sink are properly installed.  
See "Installing the Processor" on page 66.  
4
5
Reconnect the system to the electrical outlet, and turn on the system and  
attached peripherals.  
6
If the problem is not resolved, turn off the system and attached  
peripherals, and disconnect the system from the electrical outlet.  
7
8
9
Open the system. See "Opening the System" on page 58.  
Remove processor 2. See "Removing the Processor" on page 64.  
Close the system. See "Closing the System" on page 59.  
10 Reconnect the system to the electrical outlet, and turn on the system  
and attached peripherals.  
11 If the problem is not resolved, turn off the system and attached  
peripherals, and disconnect the system from the electrical outlet.  
12 Open the system. See "Opening the System" on page 58.  
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13 Replace processor 1 with processor 2. See "Installing the Processor" on  
page 66.  
14 Repeat step 9 through step 11.  
If you have tested both the processors and the problem persists, the system  
board is faulty. See "Getting Help" on page 133.  
IRQ Assignment Conflicts  
Most PCI devices can share an IRQ with another device, but they cannot use  
an IRQ simultaneously. To avoid this type of conflict, see the documentation  
for each PCI device for specific IRQ requirements.  
Table 4-1. Assignment Specific IRQ Requirements  
IRQ Line  
IRQ0  
Assignment  
IRQ Line  
Assignment  
System timer  
IRQ8  
Real-time clock  
IRQ1  
Keyboard controller IRQ9  
ACPI functions  
(used for power  
management)  
IRQ2  
Interrupt controller IRQ10  
1 to enable IRQ8  
Available  
through IRQ15  
IRQ3  
IRQ4  
IRQ5  
Default for COM2 IRQ11  
Default for COM1 IRQ12  
Available  
Available  
Remote access  
controller  
IRQ13  
IRQ14  
IRQ15  
Math coprocessor  
IRQ6  
IRQ7  
Reserved  
IDE CD drive  
controller  
Reserved  
Available  
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Troubleshooting Changes in BIOS Settings  
Certain changes in BIOS settings (such as chipset timing or latency,  
memory timing or latency, processor clock frequency, etc.) can cause a  
system to stop booting.  
If you are able to enter the BIOS Setup by pressing F2, reset the BIOS to  
factory defaults by pressing F9. Save and exit the BIOS Setup.  
If you cannot enter the BIOS Setup, clear the CMOS by following  
instructions given below:  
1
2
3
Turn off the system. Do not unplug the power cord.  
Open the system. See "Opening the System" on page 58.  
Move jumper (J24) from the default operation position, covering pins 1  
and 2, to the reset / clear position, remove the cover from pins 1 and 2.  
4
5
6
7
Remove AC power and wait 5 seconds.  
Move the jumper back to default position, covering pins 1 and 2.  
Close the system.  
Turn on the system.  
The CMOS is now cleared and can be reset by going into BIOS setup.  
NOTE: Removing the AC power before performing the CMOS Clear operation  
causes the system to automatically turn on and immediately turn off, after the  
procedure is followed and AC power is re-applied. If this happens, remove the AC  
power cord again, wait 30 seconds, and reinstall the AC power cord. Turn on system  
and proceed to the BIOS Setup Utility to reset the desired settings.  
You may also need to perform a BIOS bank select after clearing the CMOS.  
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5
Jumpers and Connectors  
Jumper Settings  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
System Configuration Jumper Settings  
Figure 5-1. System Configuration Jumpers  
Table 5-1. System Configuration Jumpers  
Jumper  
J21  
Function  
Off  
On  
Password Setting  
CMOS Setting  
*Disable  
*Disable  
Enable  
Enable  
J24  
Jumpers and Connectors  
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Table 5-1. System Configuration Jumpers  
Jumper  
Function  
Off  
On  
JP2  
iBMC Disable  
*Disable  
Enable  
NOTE: The "*" in the table of system configuration jumpers describes the default  
status and the default state is not active state.  
Backplane Jumper Settings  
CAUTION: Many repairs may only be done by a certified service technician.  
You should only perform troubleshooting and simple repairs as authorized in  
your product documentation, or as directed by the online or telephone service  
and support team. Damage due to servicing that is not authorized by Dell is not  
covered by your warranty. Read and follow the safety instructions that came  
with the product.  
Figure 5-2. 3.5" Hard-Drive Expander Backplane  
The function of the jumper installed on the expander backplane is shown  
below.  
Table 5-2. Jumper Installed on Backplane  
Jumper  
Function  
Off  
On  
J15  
RAID Card setting LSI Series  
PERC Series  
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System Board Connectors  
Figure 5-3. System Board Connectors  
1
2
3
4
5
6
7
8
21  
9
20  
19  
18  
10  
11  
12  
17  
13  
14  
16  
15  
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1
3
5
7
9
PCI-E card assembly connector  
Ethernet connector port  
back USB connectors  
2
4
6
8
processor 0  
KVM over IP Port  
video connector  
serial connector  
system identification button  
processor 0 power connector 1  
10 DDR3 DIMM slots (for processor 0) (9)  
12 processor 1  
11 processor 0 power connector 2  
13 main power connector  
15 system battery connector  
17 IPMB connector  
14 processor 1 power connector  
16 DDR3 DIMM slots (for processor 1) (9)  
18 SATA connectors  
19 front USB connectors  
21 port 80  
20 front panel connector  
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Backplane Connectors  
Figure 5-4. Expander Backplane Connectors—Front View  
1
2
3
4
5
12  
11  
10  
9
8
7
6
1
3
5
7
9
hard-drive 11 connector  
hard-drive 5 connector  
hard-drive 2 connector  
hard-drive 4 connector  
hard-drive 7 connector  
2
4
6
8
hard-drive 8 connector  
hard-drive 1 connector  
hard-drive 0 connector  
hard-drive 3 connector  
10 hard-drive 6 connector  
12 hard-drive 9 connector  
11 hard-drive 10 connector  
Figure 5-5. Expander Backplane Connectors—Back View  
6
1
2
4
5
3
1
3
5
UART connector  
fan connector  
2
4
6
fan connector  
fan connector  
IPMB connector  
mini-SAS connector  
Jumpers and Connectors  
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Figure 5-6. One-to-One Backplane Connectors  
4
3
2
5
1
8
7
6
1
3
5
7
14-pin power connector  
system fan 1 connector  
iBMC connector  
2
4
6
8
system fan2 connector  
PCI e fan connector  
SAS A2 cable connector  
SAS A1 cable connector  
SAS B1 connector  
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Power Distribution Board Connectors  
Figure 5-7. Power Distribution Board 1 Connectors  
2
3
1
4
1
3
14-pin power connector  
5-pin PMBus connector  
2
4
24-pin power connector  
14-pin power connector  
Jumpers and Connectors  
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Figure 5-8. Power Distribution Board 2 Connectors  
3
1
2
1
3
4-pin power connector  
14-pin power connector  
2
4-pin power connector  
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Getting Help  
Contacting Dell  
NOTE: Dell provides several online and telephone-based support and service  
options. If you do not have an active Internet connection, you can find contact  
information on your purchase invoice, packing slip, bill, or Dell product catalog.  
Availability varies by country and product, and some services may not be available  
in your area.To contact Dell for sales, technical support, or customer-service  
issues:  
1
2
Go to dell.com/contactdell.  
Select your country or region from the interactive world map.  
When you select a region, the countries for the selected regions are  
displayed.  
3
4
5
6
Select the appropriate language under the country of your choice.  
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Getting Help  
123  
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124  
Getting Help  
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Index  
boot menu, 45  
Numerics  
boot settings  
10 GbE LAN Mezzanine  
Card, 88  
10 GbE LAN Mezzanine card  
installing, 90  
removing, 88  
C
closing  
A
BMC LAN, 48  
about your system, 9  
super IO, 43  
B
backplane  
installing, 100  
removing, 98  
batteries  
troubleshooting, 114  
removing, 100  
battery  
troubleshooting the RAID card  
battery, 120  
installing, 96  
removing, 95  
battery (system)  
installing, 102  
removing, 103  
cooling fans  
troubleshooting, 116  
blank  
power supply, 93  
cooling shroud, 60  
removing, 57, 60  
BMC LAN  
configuring, 48  
Index  
135  
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D
H
damaged systems  
hard drive  
troubleshooting, 114  
installing, 56  
Dell  
contacting, 133  
DIMMs  
E
exit menu, 50  
expansion card  
troubleshooting, 121  
expansion cards  
SAS controller, 81  
I
expansion-card riser  
installing, 77  
removing, 75  
hard-drive tray, 15  
power and system board, 17  
installing  
F
control panel assembly, 102  
cooling fan, 96  
features  
back-panel, 14  
front-panel, 10  
cooling shroud, 61  
expansion-card riser, 77  
hard drive, 56  
G
heat sink, 63  
guidelines  
memory modules, 73  
power supply, 92  
memory installation, 68  
power supply blank, 93  
processor, 66  
136  
Index  
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SAS controller, 82  
system battery, 102  
system board, 105  
system cover, 59  
optimizer memory mode, 69  
P
PCI  
configuring, 43  
K
keyboards  
troubleshooting, 110  
M
power supply  
memory  
configuration, 71  
configuring, 42  
troubleshooting, 117  
processor, 64  
installing, 66  
removing, 64  
memory mode  
optimizer, 69  
memory modules  
installing, 73  
processors  
troubleshooting, 122  
removing, 72  
memory modules (DIMMs)  
configuring, 68  
R
remote access  
configuring, 49  
N
NICs  
troubleshooting, 112  
10 GbE LAN Mezzanine card, 88  
backplane, 98  
control panel assembly, 100  
cooling fan, 95  
cooling shroud, 57, 60  
hard drive, 54  
heat sink, 62  
O
opening  
system, 58  
Index  
137  
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memory modules, 72  
power supply blank, 93  
processor, 64  
SAS controller, 81  
system battery, 103  
system board, 104  
installing, 105  
removing, 104  
system cover  
accessing, 9  
S
AMBIOS, 40  
processor settings, 40  
safety, 109  
safety Instructions, 51  
SAS controller card  
installing, 82  
removing, 81  
troubleshooting, 120  
card  
troubleshooting, 120  
security menu, 50  
server menu, 47  
start menu, 37  
expansion card, 121  
startup  
accessing system features, 9  
super IO  
configuring, 43  
NIC, 112  
processors, 122  
support  
contacting Dell, 133  
SAS RAID controller daughter  
card, 120  
sequence, 109  
system  
closing, 59  
opening, 58  
system cooling, 116  
system board, 104  
Index  
138  
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video, 110  
wet system, 113  
U
USB  
configuring, 43  
V
video  
troubleshooting, 110  
W
wet system  
troubleshooting, 113  
Index  
139  
Download from Www.Somanuals.com. All Manuals Search And Download.  
140  
Index  
Download from Www.Somanuals.com. All Manuals Search And Download.  

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