TM
w/Memory& FanTrim
II or III
Shop Heater 300
HGBH3
HGB3
Shop Heater 120
HGB1
Home Heater
HGBH1
Model CCGB 2
Model CCGB 1
Model CCGB 2
Model CCGB 1
Toll Free Technical Support
1 - 866 - GLOWBOY (456 -9269)
READ THIS ENTIRE MANUAL BEFORE YOU INSTALL AND USE YOUR HEATER.
FAILURE TO FOLLOW INSTRUCTIONS MAY RESULT IN PROPERTY DAMAGE,
BODILY INJURY OR EVEN DEATH!
Installation shall conform to CAN/CSA B365 Installation Code for Solid-Fuel-Burning Appliances and
Equipment in Canada and NFPA 211 Chimney, Fireplaces, Vents and Solid Fuel Burning Appliances in the USA
.
Contact local building or fire officials about restrictions and installation inspection requirements in your area.
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TABLE OF CONTENTS
GENERAL INFORMATION
SAFETY PRECAUTIONS
MAINTENANCE
REQUIRED ROUTINE CLEANING
2 TO 3 DAYS OR WEEKLY
PERIODIC MAINTENACE
1 TON, SEASONAL, BI-SEASONAL
FALL START-UP
4
5
6
7
8
30
31
SAFETY TESTING
HOW YOUR APPLIANCE WORKS
AUTOMATIC SAFETY FEATURES
SPECIFICATIONS
32
32
ELECTRICAL REQUIREMENTS
SPRING SHUT-DOWN
YEARLY MAINTENANCE CONTRACTS
33
33
36
37
38
39
PRE PLANNING
PLANNING & INSTALLATION CHECKLIST
PLANNING EXHAUST SYSTEMS
TYPE
9
TROUBLE SHOOTING
REPLACEMENT PARTS
HOPPER CLEAN-OUT CHUTE
LIMITED WARRANTY
10
SAFETY PRECAUTIONS
DETERMING SIZE & DISTANCE
TERMINATION
11
12
13
14
SERVICE MAINTENANCE LOG
PLANNING OUTSIDE AIR
APPLIANCE PLACEMENT
FLOOR PROTECTION
CLEARANCES TO COMBUSTIBLES
INSTALLATION
TOOLS OF THE TRADE
16
17
18
19
STEP BY STEP DIRECT VENT INSTALLATION
MOBIILE HOME
INSTALLATIONS OPTIONS
OPERATION
BEFORE LIGHTING YOUR FIRST FIRE
USING THE ACUTRON CONTROLS
CHOOSING YOUR MODE OF OPERATION
MANUAL MODE
21
22
23
THERMOSTAT MODES (OPTIONAL)
UNDERSTANDING YOUR ACUTRON CONTROL
ILIGHTING YOUR FIRE
24
25
26
27
PERFORMANCE ENHANCEMENT TIPS
FUEL
WOOD PELLETS
28
29
CORN AND OTHER BIOMASS
Glow Boy Home & Shop Heater
3
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SAFETY PRECAUTIONS
IMPORTANT: Read, save and follow the instructions in this manual. It contains important safety, operating
and maintenance instructions you will need.
RECOMMENED: For your and your families protection and well being, Dansons’ highly recommends
installing and maintaining both a smoke detector as well as a CO2 detector.
•
•
BEFORE installing or having the pellet appliance installed contact the local building officials to obtain the
necessary permits and information on any installation restrictions or inspection requirements in your area
and notify your insurance company you have installed a pellet appliance.
This unit must be properly installed to prevent the possibility of a house fire. The instructions and local
building codes requirements must be strictly adhered to. Do not; use makeshift methods or material that
may compromise the installation.
•
•
When the pellet appliance is installed in a mobile home, the heater must be bolted to the floor, have out-
side air, and MUST NOT BE INSTALLED IN THE BEDROOM in accordance with the Manufactured
Home and Safety Standard (H.U.D), CFR 3280, Part 24. Check with local building officials.
NEVER try to repair or replace any part of the heater unless instructions for consumer are given in this
manual or instructed by Dansons Customer Service Department. A trained technician should do all other
work.
•
•
Educate all children of the danger of a high-temperature heater. Young children should be supervised
when they are in the same room as the heater.
This heater is designed and approved for pelletized wood fuel, shelled corn, or wheat only. Any other
type of fuel burned in this heater will void the warranty and safety listing. Keep foreign objects out of the
hopper.
•
•
NEVER use gasoline, gasoline-type lantern fuel, kerosene, charcoal lighter fluid, or similar liquids to start
or “freshen up” a fire in this appliance. Keep all such liquids well away from the appliance while it is in
use.
This heater must be connected to a standard 115 V., 60 Hz 3-prong grounded electrical outlet in accor-
dance with local building codes, or in the absence of local codes, with the National Electrical Code, ANSI/
NFPA 70.
A grounded surge-protection unit is recommended.
•
•
•
Do not use an adapter plug or sever the grounding prong on the electrical plug.
Do not route the electrical cord underneath, in front of, or over the heater.
Do not unplug the stove if you suspect a malfunction.
Push the “OFF” Touch Pad and inspect the heater.
•
•
•
•
The heater will not operate during a power outage. If a power outage does occur, check the heater for
smoke spillage and open a window if any smoke spills into the room.
DO NOT operate the heater if you smell smoke coming from the heater. Push the “OFF” Touch Pad,
monitor your pellet appliance, and call your local authorized dealer.
Do not place clothing or other flammable items on or near the heater. When installed with a thermostat
there is a possibility of the heater turning on and igniting any items placed on or near the unit.
CAUTION: To prevent fingers, clothing or other objects from coming in contact with the auger; your appli-
ance is equipped with a shutoff switch which stops the auger when the hopper lid is open. THE AUGER
IS CAPABLE OF CAUSING SERIOUS INJURY AND THIS SWITCH MAY NOT BE DISCONNETED.
4
Glow Boy Home & Shop Heater
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•
DO NOT operate the stove if the flame becomes dark and sooty or if the firepot overfills with pellets. Push
the OFF Touch Pad and inspect the heater. (See Operating Your Stove). Soot or creosote may accumu-
late in the exhaust vent system when the stove is operated under incorrect conditions such as an ex-
tremely rich burn. The flame will have a lazy orange color with black tips. This indicates poor pellet fuel
combustion.
•
•
NEVER block free airflow through the open vents of the unit. The viewing door and ash pan must be
closed and latched during operation.
The pellet appliance exhaust system works with negative combustion chamber pressure and a positive
chimney pressure, therefore the exhaust system must be completely airtight and properly installed. All
exhaust system vent joints must be sealed, gas tight, with HI-TEMP RTV silicone sealant, and/or at least
3 sheet metal screws per joint and to the heater also.
•
•
•
Your heater requires periodic maintenance and cleaning (Refer to ”Routine Cleaning” section of the
manual). Failure to maintain your heater may lead to smoke spillage in your home.
Disconnect the power cord from the electrical outlet before performing any maintenance. Pushing ”OFF”
Touch Pad does not disconnect all power to the heater.
BEFORE carrying out any maintenance or cleaning, allow the heater to cool. Ashes must be disposed in a
metal container with a tight lid and placed on a non-combustible surface or on the ground, well away from
all combustible materials, pending final disposal.
•
The exhaust system should be checked twice a year minimum for any build-up of soot or
creosote. Do not touch the hot surfaces of the heater.
NOTE: Canadian Comfort Industries grants no warranty, implied or stated, for the installation or
maintenance of your appliance, and assumes no responsibility of any consequential damage(s).
SAFETY TESTING
In accordance with the procedures and specifications listed in UL1482 – 1998 & ASTM E 1509-04, and
ULC-S627-00 and ULC-S628-M93 for solid fuel room heater. Tested and listed for use in Manufactured
Homes in accordance with Oregon Administrative Rules 814-23-900 through 814-23-909. The Canadian
Comfort Industries pellet stove has been independently tested and listed by INTERTEK (an accredited testing
laboratory) to UL, ULC and CSA standards. It is tested and listed for residential installation according to current
national and local building codes as:
•
•
•
A Freestanding Room Heater
A Hearth Stove
A Mobile Home Heater.
The Safety Listing Label is located on the rear
inspection panel for model CCGB1 and CCGB2.
Please read the label carefully.
It contains important information
about installation and operation of your
pellet appliance.
Note that your STOVE’S serial number is located
on the safety label. Your appliance serial
Number is preceded by a “WH-“
(example WH-00000).
(see diagram)
Glow Boy Home & Shop Heater
5
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HOW YOUR APPLIANCE WORKS
The operations and maintenance of your Glow Boy Series of multi-fuel appliance are unique and
should not be considered to be like a wood, coal, gas, electric, propane or oil heater, stove or appliance.
Cautions:
Do not try to operate your stove with viewing door open. Pellets will not feed under these
circumstances and a safety concern may arise from sparks or fumes entering room.
If you are not drawing combustion air from outside, care must be taken to allow for adequate air
make up, to avoid possible room air starvation when stove or other exhaust fans are in
operation.
It is highly recommended that you install a high quality smoke detector as well as a carbon
monoxide gas detector in the room where stove is installed. Care should be taken to make
sure detectors are in working order at all times.
FUEL CONSIDERATIONS
Your Glow Boy Series of Multi-fuel appliance is designed to burn the following:
1.
2.
3.
Wood pellets that comply with the Pellet Fuel Industries standards.
A combination of up to 50/50 Wood Pellet and Shelled Corn
100% Shelled Corn or Grain, using the Multi—Fuel Grate, and manual start only, No Igniter.
Fuel in the form of wood pellets , shelled corn or grain is stored in the hopper. An
auger delivers the pellets to the burn grate. The fuel rate, or heat output, is set by
adjusting the feed rate touch pad, (settings 1 to 4). A fan provides combustion air to
the burn grate. The amount of combustion air in the burn grate is adjustable and
Memory &
Fan Trim
automatically changes as the fuel rate changes. The higher the fuel rate, the larger
the amount of combustion air and visa versa. The fuel burns in the burn grate,
producing heat. Some heat radiates out the front of your stove. The majority of the
heat passes around the heat exchange tubes and air plenum around the firebox and
is then moved into the room by the room air fan. A small amount of heat must pass
out the exhaust of your stove, along with gases, into the atmosphere.
Your stove's heat output can be adjusted from setting 1-4, through the FEED RATE
touch pad, to vary your heat
output from Low to High.
The room air fan can be
as desired
Hopper Lid
Heat Tubes
manually adjusted through
the FAN SPEED to run
faster or slower to
correspond to the amount of
Hopper
heat being produced. The room air fan is also on a
limit switch, controlled to run on high when the stove
reaches higher temperatures and then resume the
speed you had selected once it cools to a lower
temperature.
Tube Scraper
Window
Auger
Your stove can run efficiently over extended periods of
time and at different heat output levels as long as the
fuel supply is uninterrupted and timely cleaning and
maintenance is preformed. An example of how
improper cleaning effects operations is; the
exhaust pressure switch will shut the pellet supply off
and your stove will shut off if the exhaust system be-
comes plugged.
Auger Motor
Fan Motors
Exhaust
Air Intake
Base
Burn Grate
Burn Pot
Ash Pit
6
Glow Boy Home & Shop Heater
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AUTOMATIC SAFETY FEATURES
L120 LOW LIMIT SWITCH
This limit switch is mounted on the exhaust blower housing and has 2 main functions:
Should the fire happen to go out, for any reason, this limit switch will shut the stove off when the exhaust
temperature drops below 120° F.
Upon starting the appliance, the AcuTron control board has a 15 minute “Lighting Mode”, if the stove
exhaust does not reach 120° F in that 15 minutes the stove will shut off. As soon as the stove
exhaust does reach 120° F, the limit switch opens and the AcuTron enters a 5 minute “Safety Delay”
mode.
F140 FAN LIMIT SWITCH
Your pellet appliance has a convection fan control limit switch. The room air fan's (F140) temperature limit
snap switch automatically operates the fan on high when your stove is producing heat faster than the fan is
carrying it into the room. This may occur when the heat control lever is set at [3 or 4] and the FAN SPEED is
set to a very low or off setting. After the fan runs at this automatic high setting a few minutes, it may cycle back
to its lower setting and may continue to cycle between [HIGH] and your selected setting. The circulation (room
air) fan cycling from high to low is a normal condition as well as a safety feature of your appliance.
To compensate for the fan cycling, adjust the FAN SPEED to a higher setting.
L250 HIGH LIMIT SWITCH
Your pellet appliance has a high temperature limit switch installed. If the temperature at the back of the firebox
reaches approximately 250° F., the switch will shut off the electricity going to the Vacuum Switch and to the
Auger Motor. The auger will automatically stop, and the appliance will shut down when the exhaust
temperature cools (120° F). If this happens call your dealer or Dansons Customer Service (1-866-456-9269).
IT IS IMPORTANT TO FIND THE REASON WHY THE UNIT OVERHEATED.
VACUUM SWITCH
This safety device (mounted on the back panel pillar) detects vacuum in the exhaust system, firebox, and air
intake. If the exhaust blower fails, the vent pipe becomes plugged, the viewing door is open, or if you are out
of pellets, this switch will sense that there is a lack of vacuum and will stop the auger from continuing to feed
pellets.
HOPPER LID SWITCH
Vacuum Switch
This device is mounted inside the
hopper.and is connected to the
auger feed system.……
High Limit L250
If the hopper lid is OPEN the switch
WILL STOP THE AUGER FEED
SYSTEM. This is to prevent fingers,
clothing or other objects from
Low Limit L120
coming in contact with the auger.
Exhaust
Fan Limit F140
The auger is capable of causing
serious injury and this switch
MAY NOT be disconnected.
Air Intake
Left Hand Side View
/ Exhaust Fan Side
Combustion Fan
AcuTron Wiring Harness
If the power does go out, the pellet appliance will stop running. When the power comes back
on, the stove will remember the function it was performing and return to that function.
7
Glow Boy Home & Shop Heater
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SPECIFICATIONS
HEATING SPECIFICATIONS
Approx. Heating capacity (sq. feet) *
Approx. Fuel burn rate per hour **
Hopper Capacity - Home 120
800 – 2,000
1.5 – 5 lbs
120 lbs
Approx. Burn time at lowest setting
Approx. Burn time at lowest setting
90 hrs
Hopper Capacity – Home 300
300 lbs.
200 hrs
¹ Heating capacity will vary depending on floor plan layout of your home, degree of insulation, and
the outside temperature. Fuel size, quality, density and moisture level will also have an effect.
¹¹ Pellet size may affect the actual rate of fuel feed and burn times. Fuel feed rates may vary by as
much as 20%. Use PFI listed fuel for best results.
DIMENSIONS
26”
24”
Weight
Glow Boy Shop 300 /
or Home 300
272 lbs.
Glow Boy Shop 120 /
or Home 120
225 lbs.
26”
24”
46 1/2”
8 1/4”
8 1/4”
Exhaust
Exhaust
31 1/2”
+
+
8 3/4”
+
8 3/4”
+
3 3/4”
3 3/4”
14 1/4”
Air Inlet
Glow Boy Shop 120 /
or Home 120
Glow Boy Shop 300 /
or Home 300
Common for
all models
2” Air Inlet
14 1/4”
ELECTRICAL SPECIFICATIONS
Electrical Rating
Watts (operational)
= 115 Volts 60 HZ 2.0 Amps
= 175 (approximately)
= 475 (approximately)
Watts (optional igniter)
A voltage surge protector or ground fault outlet is required for this unit. The warranty on the circuit
board will be voided if surge protection is not installed before operating this unit.
If power outages or disturbances are a concern, you may wish to purchase a gas powered generator,
solar or battery back-up system. Ensure that it is a “Positive” sign wave and a minimum 1000 watts
continual.
EPA COMPLIANCE
This heater is exempt from EPA Phase II requirements, but has been tested for emissions using EPA test
methods by Warnock Hersey , US. Pellet appliances that are designed with the combustion air supply ex-
ceeding 35:1 (by ratio) are exempt from EPA regulations.
PRODUCT IS SUBJECT TO CHANGE WITHOUT NOTICE.
8
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PLANNING & INSTALLATION CHECK LIST
Unless you are knowledgeable and experienced in stove installation, we recommend your Glow Boy Appliance
receive a Pre-delivery Check and be installed by your local Specialty Retailer, NFI (National Fireplace Institute)
Pellet Specialist (USA) or WETT Certified Installer (CAN) .
COMPLETE THIS CHECK LIST PRIOR TO INSTALLING YOUR MULTI-FUEL APPLIANCE:
_____ Carefully read this "Owners Manual”. SAVE THIS MANUAL.
_____ Have your local Dealer demonstrate all the operational, cleaning and maintenance steps
necessary for your stove.
_____ Select a location. The design of your home and the stove placement will determine its value
as a source of heat. A pellet appliance depends primarily on air circulation to disperse its
heat. There are other practical considerations, which must be considered before a final
placement is decided on:
Existing Chimneys, Pellet Fuel Storage, Aesthetic Considerations, Roof Design (rafter
locations & roof pitch), Room Traffic, Clearances to Combustibles, and Existing Wiring.
_____ The installation of this appliance must conform to local codes and applicable state and
federal requirements. Becoming familiar with these requirements before installation is
essential.
_____ Sign and keep a copy of the Pre-delivery Check List supplied by your Authorized Dealer, OR
“Dansons Certified Installer”, found inside our appliance or available online.
______ Attach your proof of purchase to this manual and keep on hand for warranty.
COMPLETE THIS CHECK LIST WHILE INSTALLING YOUR MULT—FUEL APPLIANCE:
_____ Carefully read the ENTIRE installation section first. Twice is better.
_____ Read the Installing Freestanding, Insert or Built-In sections.
_____ Determine the location and measurement needed your chosen location.
_____ Be sure to pre-fit all items before you install, fasten or install the stove permanently.
Remember measure twice, cut once.
_____ Ensure ALL joints of “PL” vent and single wall stainless steel liner are tightly connected,
sealed with RTV Silicone or Hi-Temp foil tape, including to the exhaust connector, and
is correctly installed. (Follow vent manufacturer’s instructions.)
COMPLETE THIS CHECK LIST PRIOR TO LIGHTING YOUR FIRST FIRE:
_____ Obtain final inspection and approval by local building officials.
_____ Carefully clean all marks off the brass, nickel or pewter parts before the first fire is lit. Use a
soft cloth and a gentle type cleaner. Caution: Never use an abrasive cleaner on any part of your
stove.
_____ Polish the hopper to remove the oil type coating used in manufacturing.
_____ The high temp. stove paint used on your stove may take several hours of burning at a high fuel
setting to fully cure. During this time an odor, which is not harmful, may be evident. The area
around the stove should be well ventilated.
_____ Review and follow the Lighting and Controls Instructions.
_____ Ensure that appliance is connected to a surge protection unit.
_____ Fill the hopper with quality pellets, Close the Hopper Lid, Using the CCI “AcuTron”,
(figure 5), PUSH the FEED RATE Touch Pad and this will start the auger and the combustion fan.
9
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PLANNING—EXHAUST SYSTEMS
PELLET VENT MUST MAINTAIN A MINIMUM 3” CLEARANCE TO ANY COMBUSTIBLE
(INSTALL VENT AT CLEARANCES SPECIFIED BY THE VENT MANUFACTURER).
DO NOT CONNECT THE PELLET VENT TO A VENT SERVING ANY OTHER APPLIANCE OR
STOVE.
DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEM OF THIS UNIT.
PELLET VENT TYPE:
1.
2.
3.
Must be an approved 3” or 4” Diameter Type ”PL” vent, vented to the outside (fig. 7) or connect
the vent to a factory built type “A” chimney using an adaptor.
Exception: A single wall “All Fuel” Stainless Steel chimney liner may be used inside a fireplace
or fireplace installations (fig. 8) .
Some venting manufactures do make “PL” vent for use with wood pellet fuel only and another
type of “PL” vent for corn or bio mass fuels. If in doubt, plan for the future and use the corn or
multi-fuel
VENT SAFETY PRECAUTIONS:
A “Clean Out Tee” (4) must be installed at the bottom of all vertical runs. These “Tee’s” are to assist in
periodically cleaning the vent. Single or Double clean out tees may be used. The exhaust system must
be installed so the entire system can be cleaned without disassembly.
Termination must exhaust above the fresh air inlet
elevation, and parallel or above the exhaust output
of the multi-fuel appliance.
It is highly recommended that at least 3 feet of vertical
pipe (5) be installed to create some natural draft. This is
to help prevent the possibility of smoke or odor during
the appliance shut down.
7
8
Horizontal sections must have a 1/4” rise every 12” of
travel after 3’ long.
Pellet vent connections must be sealed gas tight. Use
Hi-Temp RTV Silicone, good for over 600° F or Hi-temp
Metal foil tape, that meets UL181 standards,. DO NOT
use “Duct Tape”.
6
9
5
4
1
Seal each vent section by injecting a liberal amount of
sealant into the gap and/or wrap with foil tape.
2
It is strongly recommended that the exhaust system
be terminated on the prevailing wind side of the home.
3
Appliance may not be placed in, or vented through
a gas fireplace.
10
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PLANNING— EXHAUST SYSTEMS … CONTINUED
DETERMINE VENTING SIZE AND DISTANCE:
It is recommended that the vent system be installed with a minimum of three (3’) of vertical
rise above the appliance exhaust port.
Equivalent Vent Length (EVL) is the method of determining vent sizes and lengths, that takes into account the
effect of different component parts on air flow.
STEP 1 To help you determine the correct size and/or run, simply fill in the chart below.
Pellet Venting
Component
# of Elbows
OR feet of Pipe
Multiply by
Equivalent
Feet
Component
Equivalent
90 Degree or Tee
45 Degree
X
X
X
X
5
3
Horizontal Pipe
Vertical Pipe
1
.5
Total Equivalent
30
20
Step 2
Step 3
Ensure the Total Equivalent is or is
less than 30.
4 Inch Diameter Only
Use the Sizing Chart to determine
the proper venting size according to
the Total Equivalent and the
Altitude above sea level.
3 or 4 Inch Diameter Pipe
10
NOTE:
In some cases it may be necessary
to contact Dansons Customer
Service personal to determine
acceptable venting
configurations
and altitude adjustments
0 1 2 3 4 5 6 7 8 9 10
Altitude in Thousands of Feet
33’
30’
25’
Maximum venting height is 33’.
Maximum horizontal offset is 10’.
1-877-303-3134.
Use the Equivalent Vent Length
Chart to determine proper
combination of component parts.
Use 4” Diameter “PL” Vent
If venting outside of
shaded area.
Vent must have a support
bracket every 5’ when on
the exterior wall.
20’
Vent height and run must
not exceed the distance
shown in the un-shaded
region of chart.
Use 3” or4” Diameter
“PL” Vent, if venting in
shaded area.
The diagram to the right will help to
give you a visual reference.
15’
10’
To achieve optimum
performance, keep vent runs
as short as possible.
Especially on horizontal
installations.
5’
0’
5’
10’
0’
11
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PLANNING— EXHAUST SYSTEMS … CONTINUED
PELLET VENT TERMINATION: (Figures 7 & 8)
Termination must be a minimum of 12” above the chase cap (B) (note: the chim-
B
A
ney must meet local codes for height above the roof or
other obstructions)
B
Must have an approved cap (G) (to prevent water from en-
tering) or a 45* elbow downturn (F)
If the termination is located on a windy side of house, an
approved house shield is recommended to prevent soot
from accumulating on the side of the house.
A
Must not be located where snow or other materials such as
leafs, snow or grass, could block it.
Must have a “Metal Seal Plate” or “Wall Thimble” at point
(A)
Figure 7
Figure 8
VENT TERMINATION CLEARANCES:
NOTE: Horizontal terminations must protrude 12” from the wall, vertical terminations 24”
Inside Corner
Detail
I
E
x
3’
2’
10’
A
Minimum 4’ clearance below or beside any door or window
which opens.
B
C
D
E
Minimum 1’ clearance above any door or window that opens.
Minimum 3’ clearance from any adjacent building.
Minimum 7’ clearance above any grade when adjacent to public walkways.
Minimum 2’ clearance above any grass, plants, or other combustible material.
Minimum 1’ clearance above grade.
F
G
H
I
Minimum 3’ clearance above any forced air intake of any other appliance within 6’.
Minimum 2’ clearance below eves or overhang.
Minimum 1’ clearance horizontally from combustible wall.
Minimum 1’ clearance to inside corner
X
Must be a minimum of 36” above the roof and 24” above the highest point of the roof within 10’.
NOTE: The following are not found on the above diagram.
•Minimum 3’ above a gas meter/regulator within 3’ horizontally of the vertical centre line of regulator.
•Minimum 6’ clearance to a gas service regulator vent outlet.
•Minimum 1’ clearance under veranda, porch, deck or balcony. Permitted only if structure is fully
open on a minimum of two sides beneath the floor.
12
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PLANNING— OUTSIDE AIR
Outside air is REQUIRED ON ALL MOBILE HOME INSTALLATIONS.
Outside air is strongly recommended for all other installations. Failure to install intake
air may result in improper combustion as well as the unit smoking during power failures.
Metal pipe, ONLY, either solid or flexible, must be used in all outside air installations.(B)
NOTE: Non-metallic material, such as PVC or ABS plastic,
MUST NOT BE USED for outside air installations.
A wind shield, (C), over the termination of the outside air pipe or a 90 degree elbow or
bend directed away from the prevailing winds MUST be used when an outside air pipe
is in-stalled through the side of a building. Keep the outside air pipe termination at least
1 foot away from the exhaust system termination.
When outside air is taken from an existing chimney, the exhaust system must not
terminate in the same chimney.
The outside air pipe on your stove is 2" OD. The outside air connecting pipe must be at
least 2" ID The outside air connecting pipe must be as short and free of elbows as
possible, and must fit over, (A), not inside, the outside air pipe on your stove.
For distances over 10’ long, 3” or 4” OD pipe is recommended, then reduce to 2”.
Through The Wall Kits Include:
3 FOOT PACKAGE – PART# 5150-1450
10 FOOT PACKAGE – PART# KS5150-1460
1 – 2” Galvanized Hood c/w screen
1 – 2” Aluminum Flex Duct –
1 – 2” Galvanized Hood c/w screen
1 – 2” Aluminum Flex Duct –
compressed 15” length, extends to 30” – 36”
2 – 2” Worm Gear Clamps
compressed 4’ length, extends to 120”
2 – 2” Worm Gear Clamps
NOTE: Available from your local
Authorized Dealer or Dansons Inc.
1-877-303-3134
Figure 11
13
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PLANNING— PROTECTION & CLEARANCES
STOVE PLACEMENT:
Stove must be placed so that no combustibles are within, or can swing within (i.e. drapes doors),
36” of the heater.
Keep in mind the following placement concerns; venting obstructions, outside air, electrical
outlet, wall thermostat, heat distribution, traffic patterns and room use/size.
If the stove is placed in a location where the ceiling height is less than 7’, it must follow the
requirements in the section “Alcove Installation”.
FLOOR PROTECTION REQUIREMENTS:
Stove and floor protection must be installed on a level secure floor
NOTE: It is important for your appliance to be level. Leveling should occur below the floor
protection pad.
The stove must be installed on a continuous (grouted joints) non-combustible floor protector
such as ceramic tile, cement board, brick, 3/8” millboard or equivalent, or other approved or
listed material suited for floor protection.
THE MATERIAL(S) USED MUST HAVE, OR COMBINE TO HAVE, A MINIMUM INSULATIVE
RATING OF “R1”.
Must extend 6in (300mm) beyond the front of the stove as well as 6 in (300mm) beyond each
side of the fuel loading and ash removal opening(s)
Must extend under and 2” to each side of chimney tee (if used).
MINIMUM CLEARANCES TO COMBUSTIBLES: Figure 10—15
2” From Back Of Stove to Combustibles
10” From Front Side of Stove to Combustibles
2” From Back Corner of Stove to Combustibles
16” From Top Of Stove to Combustibles
3” From PL Vent to Combustibles
6” Non Combustible Surface In Front Of Heater
36” to drapes, doors, anything that can swing
NOTE: Although not required for safety reasons, it is strongly suggested that sufficient space be provided
(a minimum of 24”) on each side of the appliance and at the back of the appliance to enable servicing the unit
if necessary. If this space is unavailable, a provision must be made to enable sliding the appliance out.
CLEARANCES – “STRAIGHT INSTALLATION”:
THROUGH THE WALL
INTERIOR VERTICAL
12”
3”
2”
10”
10”
6”
6”
6”
6”
6”
6”
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PLANNING— PROTECTION & CLEARANCES . . . CON’T
CLEARANCES – “CORNER INSTALLATION”:
45 CORNER
45 CORNER
THROUGH THE WALL
12”
INTERIOR
VERTICAL
10”
6”
6”
6”
Figure 12
Figure 13
Note: If interior vertical vent is used (figure 13), the clearance to the back wall is determined by the
upward-turned “Clean Out Tee”. It will vary in depth depending on the brand of PL vent used.
Before placing the stove, connect the “Tee” and measure off the 3” clearance.
ALCOVE INSTALLATION:
Minimum clearances to combustibles: (Figure 14 & 15)
2 inch from back of appliance
16 inches from the top
10 inches from the sides
30 inches deep
ALCOVE - THROUGH THE WALL
12”
2”
16”
10”
6”
10”
6”
6”
Figure 14
Figure 15
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TOOLS REQUIRED
Before starting your Glow Boy Multi-Fuel install, we recommended you have the following list of tools ready.
This is not an exhaustive list, but should go along way in making your installation easier.
Power Tools
Shop Vacuum WITH Filter
Jigsaw or Reciprocating saw
Electric drill
Extension cord
4” or 5” diameter coring bit and drill
(if going through concrete)
Hand Tools
Tape Measure
Caulking Gun
Circle Maker
Allen (Key) wrench set
Stud Finder
Set of sockets or nut driver 1/4”, 5/16” and
7/16”
Assortment of Phillip, Robertson and slot
screwdrivers
Assortment of sheet and wood drill bits
Flashlight
Wire stripper and wire cutter
Hammer
Bubble Level
Utility knife
Adjustable pliers (6 to 8 inches)
Small hand broom and dustpan
Furniture and Floor Protection
Supplies
Caulking tube of RTV Hi-Heat Silicone
Caulking tube of Clear Silicone
Hi–Heat Aluminum Foil Tape
2” long Wood screws (10+)
Assortment of sheet and wood screws
“Stove Bright” Hi-Heat Stove Paint
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INSTALLATION—FREESTANDING
THROUGH THE WALL, DIRECT VENT INSTALLATION. (not preferred)
(Figure 18)
1.
Select the location for your stove, design the exhaust
system and determine the brand and size of "PL"
vent to be used.
THROUGH THE WALL
12”
2.
3.
Position the floor pad.
2”
Following the "PL" vent manufacturer's specifica-
tions, mark and cut a hole through the wall to accom-
modate the wall thimble, (F), and the outside air pipe,
(I), if outside air is to be used. Remember that the
outside air intake must be located no closer than 12”
from the vent exhaust. Try to avoid cutting wall studs,
and use extreme caution to avoid cutting into power
or water lines within the wall of your home.
10”
6”
6”
4.
Install the wall thimble, (F). Be sure to run a bead of
silicone around the outside edges of the wall thimble
to reduce drafts, both inside and outside. Insert the
proper size of "PL" vent, (E), through the wall thimble,
(F).
6”
5.
Place your stove on the floor pad, close to its final position. Leave room to connect the "PL" vent to
“Quick Connect” end collar. If not already factory installed, Install the gasket (B) and “Quick Connect”
exhaust end (C) to your stove to the “Quick Connect” mounting plate. Use the 4 x 7/16” nuts, supplied
and secure tightly.
6.
Place a bead of RTV silicone around the end collar of the “Quick Connect” of your stove's exhaust, (C).
Firmly push the “PL” vent pipe adaptor (J) into the bead of RTV silicone.
Note: If 4" PL vent is required, use an 3” to 4” Pipe Adaptor Increaser, (J), on the stove exhaust pipe.
7.
Connect the length of "PL" vent, (E), that is in the thimble, (F), onto the pipe adaptor (D). Fasten
together with at least three sheet metal screws (approx. 3/8” in length). Place a bead of RTV silicone
around the connection.
8.
Place your stove in its final position on the pad. Place another bead of RTV silicone around the “PL”
vent (E) and the inside of the wall thimble, to stop cold air drafts.
9.
On the outside of the building, place an exhaust cap (G) or a 45 degree "PL" type elbow, (G), onto the
end of the horizontal "PL" vent, (E). Optionally, place a rodent screen cap, (G), (may be required in
some locals), on the end of the elbow, (G). run a bead of RTV silicone around all connections and
around the “PL” vent pipe and the outside of the wall thimble.
Note: The end of the exhaust pipe must extend a minimum of 12” from the outside of the building.
Note: Most horizontal, through the wall installations may require a Clean-out Tee and minimum 3’
vertical rise of pipe, inside or outside the building.
See Next Page.
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MOBILE HOME INSTALLATION
CAUTION: DO NOT INSTALL STOVE IN SLEEPING ROOM
THE STRUCTURAL INTEGRITY OF THE MANUFACTURED HOME FLOOR,
CEILING and ROOF MUST BE MAINTAINED!
Your Glow Boy appliance has been tested and listed for mobile home installation. It may be
installed in a mobile home as a "Free Standing Stove" or a "Hearth Stove", see detailed install and
clearance requirements in these sections as they imply there.
In addition to all previously detailed installation requirements, mobile home in-stallations
must meet the following requirements in accordance with the Manufactured Home and
Safety Standard (HUD) CFR 3280, Part 24:
Permanently bolt your stove to the floor, (A), figure 25.
Electrically ground your stove or the pedestal to the steel frame of the home. Use a number 8 gauge
copper wire, (B), figure 25, or equivalent.
The stove must have a permanent outside air source with a ¼ inch screen over the inlet.
Figure 26, (B, C & D)
For transportation all chimney/vent above the mobile home must be removed.
Chimney/PL Vent must be 3” or 4” PL Vent and must extend a minimum or 36” above the roofline
of the mobile home and must be installed using a UL / ULC listed ceiling fire stop (J), figure 26,
and rain cap (L), figure 26., when installing as a vertical run. See diagram below.
REFER TO THE VENTING DIAGRAMS IN THIS MANUAL FOR FURTHER EXHUAST CONFIGURATIONS.
INSTALL VENT AT CLEARANCES SPECIFIED BY THE VENT MANUFACTURER.
A
B
C
D
E
Floor Pad
L
K
Combustion Air Intake
Fresh Air Duct
Fresh Air Hood
Stove Exhaust
F
Pipe Adapter
G
H
Clean Out Tee
Tee Support Bracket
J
F
I
J
Pipe
Firestop Spacer / Ceiling Support
K
L
Roof Flashing / Storm Collar
Rain Cap
H
G
E
HEARTH PAD
FLOOR
A
BOLT(S)
FRAME
GROUND
WIRE
C
D
B
B
A
Figure 25
Figure 26
Note: When moving your mobile home, all exterior venting must be removed. Upon completion of relocation,
all venting must be reinstalled, gas tight, and securely fastened.
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FREESTANDING INSTALLATION . . . CON’T
These styles of installation are highly recommended, due to possible backpressure in the exhaust caused by
airflow around the outside of the structure, snow build-up, or power failure, etc.. These designs will improve
venting performance and provide natural draft to help evacuate smoke from the appliance in case of power
failure.
Follow the same basic steps in locating your appliance, attaching the exhaust system and outside air intake to
your stove as the previous examples.
Floor / Ceiling
Basement or Main Floor
Walkout Basement or Main Floor
1
2
3
4
Pipe Adapter
9
Pipe Adapter
1
2
3
4
10
8
7
Clean Out Tee & Cap
Tee Support Bracket
36” Pipe Length
12” Pipe Length
12” Pipe Length
12” Adjustable Pipe Length
Clean Out Tee & Cap
36” Pipe Length
12”
12”
6
5
6
5
6
12” Adjustable Pipe Length
90 Deg Elbow
Tee Support Bracket
90 Deg Elbow
5
7
8
9
7
3
Ground Level
7
8
9
8
Wall Thimble
Horizontal Rain Cap
Wall Thimble
24” Pipe Length x 2
9
10 Horizontal Rain Cap
Tube of RTV Silicone
Roll of Foil Tape
Tube of RTV Silicone
Roll of Foil Tape
4
3/8” Stainless Self-Tapping
Screws x 21
2” Wood Screws x 10
6
3/8” Stainless Self-Tapping
Screws x 27
2” Wood Screws x 10
3
9
1
1
5
4
Options
2
2
8
7
6
Hearth Stove - Existing Reline
Main Floor - Vertical
24”
1
2
Pipe Adapter
1
2
Pipe Adapter
8
6
Single Wall Stainless Steel
Clean Out Tee & Cap
7
Clean Out Tee & Cap
3 x 60” (15’) Pipe Length
Tee Support Bracket
9
3
4
3
4
Dripless Connection
5
“All Fuel” Stainless Steel
Flex Liner
Ceiling Support / Firestop Spacer
Roof Flashing
5
6
Liner Support
5
6
Roof Flashing
Storm Collar
5
3
7
8
Storm Collar
7
8
9
Vertical Rain Cap
Vertical Rain Cap
8”
Tube of RTV Silicone
Roll of Foil Tape
Hi Heat Insulation
4
10 PL Vent Length
16”
Optional
Metal Plate
Tube of RTV Silicone
Roll of Foil Tape
3/8” Stainless Self-Tapping
Screws x 27
4
3/8” Stainless Self-Tapping
Screws x 27
2” Wood Screws x 10
1
10
3
1
2
6”
2
Outside Air may be obtained from a suitable duct passing through the
ash clean-out opening.
Ensure the chimney top is properly sealed to prevent intrusion of
weather and down drafts with suitable flashings, collars, and sealants.
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FREESTANDING INSTALLATION . . . CON’T
11
10
9
24”
Main Floor - Class A Tie-In
Main Floor - Tie-In Claytile Flue
10
8
1
2
3
4
Pipe Adapter
9
“PL” Pipe Adapter
1
Clean Out Tee & Cap
2
3
4
5
“PL” Clean Out Tee & Cap
3 x 60” (15’) Pipe Length
Tee Support Bracket
“PL” Length of Pipe
“PL” 90D Elbow
“PL” Wall Thimble
11
7
“PL” Adjustable length
“PL” to Class A Adaptor
5
6
6
Single Wall Stainless Steel
Clean Out Tee & Cap
6
5
8
7
8
Dripless Connection
Class A Fittings
“All Fuel” Stainless Steel
Flex Liner or “PL” Venting
7
8
9
Ceiling Support / Firestop Spacer
Roof Flashing
7
6
5
3
4
9
Roof Flashing
Liner Support
3
Storm Collar
10 Vertical Rain Cap
11 Lengths of Pipe
10
Storm Collar
Cleanout
Door
11
12
Vertical Rain Cap
Hi Heat Insulation
4
1
Tube of RTV Silicone
Roll of Foil Tape
2
2
Tube of RTV Silicone
Roll of Foil Tape
3/8” Stainless Self-Tapping
Screws x 27
3/8” Stainless Self-Tapping
Screws x 27
1
Outside Air
Intake
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OPERATING INSTRUCTIONS
COMPLETE THE CHECK LIST (Page 9) PRIOR TO LIGHTING YOUR FIRST FIRE
FOLLOW THE ARROWS TO START YOUR APPLIANCE FOR THE FIRST TIME
IT IS CRITICAL FOR THE CORRECT OPERATION OF YOUR STOVE THAT THE FOLLOWING STEPS
BE PERFORMED! A pellet stove, like most things is life is NOT a plug and play appliance.
SETTING THE AIR INLET DAMPER
Because the appliance is made in one location and elevation,
then shipped, moved and installed to a different location, at a
different elevation, vented differently and then using different fuels. It is
not possible for the manufacture to factory set your stove to work
properly without some adjustments.
The damper helps to control the amount of airflow supplied for
combustion.
Damper pushed in all the way airflow is minimum.
Damper pulled out all the way airflow is increased.
To get the appliance started, push the air damper in all the
Way, then pull outward approximately 1/2”.
This may not be the final setting.
We will cover FINE TUNNING YOUR STOVE later in this manual.
OPENING AND CLOSING THE MAIN DOOR:
Open the stove door by rotating the handle COUNTER
CLOCKWISE, toward the TOP of the stove, until the handle is
about the 3 o’clock position. Swing door open to the
left.
Close the stove door by keeping the handle at the
3 o’clock position. Push the door firmly against the stove.
Rotate the handle downward to the 6 0’clock position to lock.
B
SEATING THE BURN GRATE:
G
C
Diagram A
The SUPER GRATE multi-Fuel Burn Grate comes in one piece: (B)
and sits in the Burn Pot (A)
A
Diagram B
Ensure the Multi-Fuel Burn Grate (A) is properly seated in
the burn pot and holes are free from obstructions .
The burn grate front lip must sit firmly on the top of the burn pot.
Diagram A
Diagram B and C
You may need adjust the spacer tab (C) if the burn grate fits loosely in
the burn pot or if the Igniter hole needs to be closer to the igniter.
To do so grasp the burn grate adjustment tab (C) with a pair of pliers
and bend it slightly inward or outward, until the burn grate top rest
tightly onto the burn pot and grate fits firmly, with slight play, in the
burn pot.
C
Diagram B
Diagram C
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OPERATING INSTRUCTIONS
FILL THE HOPPER WITH FUEL:
Open the hopper lid by placing your fingers in the recessed
handle on the hopper lid and lifting upward.
Lift the lid until the lid is fully open, toward the back of the
stove, and stays open by itself.
Ensure the hopper is clean of any debris, MANUALS, or
other foreign objects that could jam up the fuel feed auger.
You may wish to wipe clean any oils, or manufacturing
leftovers, using any cleaning agent and a cloth. As well
a light application of car wax to the hopper will aid in
reducing build-up of dust and fines within the hopper.l
Be careful not to spill any fuel on the top of the stove and
adjoining gaps. Spilling fuel on the floor can also pose a
slipping hazard.
CLOSE THE LID, place finger into the recessed handle and
With control, pull the lid toward the front of the stove.
CAUTION: WATCH YOUR FINGERS.
w/Memory& FanTrim
II or III
Basic Overview
The AcuTron digital control board with Memory was designed to give you flexibility
on how you want to operate your stove. The AcuTron can be operated as a
MANUAL control or by a THERMOSTAT. When operating in the Thermostat
option, you can also choose to run your appliance in the ON/OFF mode or the
LOW/HIGH mode.
Memory &
Fan Trim
The START or FEED RATE touch pad allows electricity to flow to your stove's
electrical components for 15 minutes. If after 15 minutes your stove has heated to
normal operating temperatures your stove will continue to run. If the fire does not
light and/or burn properly, the electricity to your stove's components will be shut off
at the end of 15 minutes.
The FAN SPEED controls the speed of the room air fan. This fan blows room air
through the heat exchange tubes and back into the room. When the FEED RATE
is set to a higher position, the FAN SPEED should be set higher and visa versa.
To achieve optimum heat transfer it is recommended to set the FAN SPEED to
LOW or LOW/MED when running the FEED RATE at 1 or 2, and Fan on MED OR
MED/HIGH on FEED RATE #3 or 4.
as desired
When the START / FEED RATE is ON, the AUGER CYCLE LED will turn on when
the auger is active. When the OFF touch pad is pushed [OFF], the auger motor will
not run, fuel stops feeding and the fire will die.
The FEED RATE works in a synchronized manner setting both the fuel rate and combustion air at the same time. When
fuel is increased by setting the FEED RATE higher, combustion air is automatically increased and visa versa.
MEMORY— If a power outage occurs, the board will remember the function it was performing and return to that function
when the power returns.
MODE OF OPERATION SELECTION - All 3 modes of running the control are now activated by using the OFF button to
program. (More detail to follow in this section)
FAN TRIM—Allows for fine tuning of the exhaust fan, at the Lower (#1) Feed Rate. This aids in adjusting for fuel, eleva-
tion, venting and heating requirements.
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OPERATING INSTRUCTIONS
IMPORTANT: If at anytime your appliance does not seem to be operating as it had,
ALWAYS confirm the mode of operation.
CHOOSE MODE OF OPERATION:
STEP 1 Decide on mode of operation:
Manual Operation
Thermostat On/Off
or
Thermostat Low/High
STEP 2 Find mode of operation:
(For this example we desire the Manual Operation Mode.)
Press and hold in the OFF button, while you are holding in the off button the following cycle will
Thermostat
On / Off Mode
NOTE: The Starting Point of the
cycle, depends on what
Feed Rates 1 & 2
All 4 Lights
mode the control was in.
All 4 Lights
Feed Rates 1 & 4
Manual
“You are in
control”
Only be concerned with the FEED RATE
lights. All others do not effect the mode
selection process.
Feed Rates 3 & 4
All 4 Lights
Lights may be difficult
To see from an angle.
Thermostat
Low / High Mode
Step 3 Set mode of operation:
To choose the mode you want the board to operate in, simply let go of the OFF button when the
proper lights flash.
Then press the START touch pad to activate the setting.
OPERATING IN MANUAL MODE:
TO START
Step 1
Press the START touch pad. It’s that easy!
The control board goes through the entire start up automatically
- Convection (heating) fan will start
(if a speed was selected before)
- The 300 watt Auto-Igniter will begin to glow and the IGNITER
LED will be solid.
- The AUGER CYCLE LED will go solid for 3 seconds, indi-
cating signal is being sent to the Auger motor.
- Combustion (exhaust) fan will start and operate at full speed for
Then will adjust speed automatically to match the feed rate.
60 seconds,
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OPERATING INSTRUCTIONS
TO START … con’t
After Pushing the START touch pad:
The appliance will automatically start in the #1 or low feed rate,
no matter where you set it.
When the FEED RATE LED is flashing FAST, this indicates the
unit has not reached 120° F exhaust temperature.
When the FEED RATE LED flashes at a SLOWER rate, this
indicates the control has reached the 120°F temperature
and as entered a 5 minute “Safety Delay”
When the 5 minute “Safety Delay” is complete the IGNITER
LED and igniter will turn off and the FEED RATE LED will
become solid, meaning you are now in control.
TO ADJUST HEAT
Simply press the START/FEED RATE touch pad to adjust heat output.
Note: During start-up you may adjust the feed rate. This setting will take affect once the
Start-up sequence is complete.
TO SHUT DOWN
Press the OFF pad.
OPERATING IN THERMOSTAT HIGH / LOW CYCLE (Flashing 3 & 4)
This requires purchasing the optional “Wall Thermostat Add-on Kit”.
This mode of operation is preferred over the ON/OFF mode, during those long and chilly winter nights. The life of the Auto
Igniter is greatly increased, and once you have the room to temperature it does not take as much energy to keep it at that
temperature.
TO START
Once this mode has been selected, you simply press the START touch pad to
Feed Rates 3 & 4
activate the stove.
TO ADJUST HEAT
You can now select the HIGH heat output level (2,3 or 4) by pushing the
START / FEED RATE touch pad, you can also select the FAN setting you desire.
When you have selected your high level and fan speeds the LED’s will continue
to flash. The appliance will automatically start at the #1 feed rate until the Start-
up procedure is complete.
The LOW (number 1) or selected High (2,3 or 4) Feed Rate indicator light will
light up depending on if the thermostat is calling for heat or not. When the
desired room temperature is reached the stove will automatically go into the low
heat (#1) cycle. When the temperature in the room drops to the level set at the
thermostat, the stove will again cycle to the HIGH (#2,3 or 4) preselected set-
ting. For optimum heat transfer, the FAN setting should be set at LOW or
MEDIUM. The appliance will run the FAN at HIGH speed when needed,
automatically.
TO SHUT DOWN
To turn off the appliance press the OFF touch pad.
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OPERATING INSTRUCTIONS
OPERATING IN THERMOSTAT ON / OFF (Flashing 1 & 2)
This also requires purchasing the optional “Wall Thermostat Add-on Kit”
Feed Rates 1 & 2
This mode of operation is best suited for those “Take of the Chill” nights of spring,
summer , fall.. The thermostat should be set for the desired room temperature. If the
room temperature drops below the level on the thermostat the stove will automatically
begin the start-up cycle, as explained in the manual operation section.
In this mode the life of the IGNITER is reduced and the power consumption will be
higher. If the thermostat calls for heat while the stove is still cooling down, the stove
will go through the START-UP cycle.
TO START
Once this mode has been selected, you simply press the START touch pad to
Activate the stove. Once the start-up cycle is completed the stove run on the
pre-selected “HIGH” (number 2,3 or4) setting, till the temperature is reached.
TO ADJUST HEAT
You can select the HIGH heat output level (2,3 or 4) by pushing the START touch pad,
you can also select the FAN setting you desire. The stove will now go through its
normal start up cycle. Once completed the appliance is now in the ON / OFF mode.
For optimum heat transfer, the FAN setting should be set at LOW or MEDIUM. The appliance will run the FAN at HIGH
speed when needed, automatically.
TO SHUT DOWN
The thermostat will shut the stove down when the desired room temperature is reached. The Feed Rate num-
bers 1 & 2 will flash while the appliance is in the OFF part of this mode to give you a visual indication that the
appliance is still active and in the ON / OFF cycle.
HINT: If you find that the stove turns off and on repeatedly, you may wish to turn the FEED RATE to a lower
setting. The lower setting will provide a more consistent heat output over time, eliminating the need for the
thermostat to repeatedly turn the stove off.
UNDERSTANDING THE CONTROL
TRIM POTS (Fine Tune Adjustments)– Factory Settings
Decrease
Increase
FUEL FEED rates at the Lowest (number 1) and highest (number 4) settings can be adjusted by
adjusting the fine tune trim pots located on the control panel. To raise fuel feed turn trim pot
counter clockwise and to lower turn clockwise. To assist in knowing what the change is you
should note the amount of time the light on the AUGER CYCLE LED stays OFF. (Note: The light
stays on when ever the fuel feed motor, AUGER CYCLE, is running). Lengthening the time this
LED stays OFF lowers the fuel feed and shortening the off-time increases the fuel feed.
FINE TUNE ADJUSTMENTS
1
4
FAN
FAN (Combustion) TRIM; this trim may be used to raise or lower the amount of air moving
through the burn grate for the cleanest burn, ONLY when the control is on the Low Feed Rate (1),
and only after the Air Inlet damper has been set during the High Feed Rate (4)..
Note: If you attempt to adjust the Trim Pots, use a small precision screwdriver.
The Trim Pots do not make a full rotation. If using a metal screwdriver, be gentle as the
plastic trim pot slot can be damaged or stripped.
FAN SPEED
HI
AUGER CYCLE
The AUGER CYCLE LED indicates when a electrical signal is being sent to the auger motor. It is
NOT used to indicate the actual movement of the auger. When the signal is being sent the LED will
be solid for 3 seconds. When the LED is off no signal is being sent.
MED
AUGER
CYCLE
LOW
FAN SPEED (Convection or heating)
The FAN SPEED controls the speed of the room air fan. This fan blows room air through the heat
exchange tubes and back into the room. The FAN SPEED has 5 different speeds, these are con-
trolled by pushing the FAN SPEED touch pad. The Low LED will be solid when on the lowest fan
speed, the LOW & MED will both be solid when the next highest speed is selected and so on.
.When the FEED RATE is set to a higher position, the FAN SPEED should be set higher and visa
versa.
FAN
SPEED
OFF
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OPERATING INSTRUCTION— LIGHTING YOUR APPLIANCE
Before lighting a fire check to ensure the Burn Grate is clean and adjusted and the Ash Tray is not full.
For safety reasons use extra caution when lighting a stove that is HOT!
Lighting stove manually (No Igniter)
In the NON-Thermostat Mode
Lighting stove with Auto-Ignitor
In the NON-Thermostat Mode
1. Push firmly on the FEED RATE or START
touch pad.
1. Push firmly on the FEED RATE or START touch pad.
-The COMBUSTION FAN (exhaust) will start and op-
erate at full speed for 60 seconds, then adjust down-
ward to match feed rate #1
-The COMBUSTION FAN (exhaust) will start
and operate at full speed for 60 seconds, then
adjust downward to match feed rate #1
-The CONVECTION FAN (heating) will start
and the LED will go solid on LOW setting
- The AUGER CYCLE LED will go solid for 3
seconds, indicating signal being sent to auger
motor.
-The CONVECTION FAN (heating) will start and the
LED will go solid on LOW setting
- The AUGER CYCLE LED will go solid for 3 seconds,
indicating signal being sent to auger motor.
2. Place a small amount of a solid fuel fire starter, such
as those made from sawdust and wax or use wood
shavings, in the bottom of the burn grate.
Add a small handful of pellets to the starter material.
Add a small amount of fire starter over the pellets.
-The IGNITER LED will light up solid and the
300 watt igniter will begin to operate.
2. On a primed AUGER system pellets will begin
to fall into the BURN GRATE, and the AUTO
SELF IGNITER will automatically ignite the
pellets in approx. 3 – 5 min.
CAUTION: DO NOT USE ANY FLAMMABLE
LIQUIDS SUCH AS GASOLINE, GASOLINE-TYPE
LANTERN FUEL, KEROSENE, CHARCOAL
LIGHTER FLUID, OR SIMILAR LIQUIDS TO START
OR FRESHEN-UP THE FIRE! KEEP ALL SUCH
LIQUIDS WELL AWAY FROM THE HEATER
WHILE IT IS IN USE.
Note: If stoves fails to light within 15 minutes,
shut off the stove, remove the pellets from the
burn grate and repeat step 2. If stove fails to
ignite a second time, disconnect and contact
your dealer.
3. Light the fire starter and slowly close the MAIN
DOOR, leaving it about 1 inch open. When the
pellets are burning, close and latch the main door. If
the fire goes out when the main door is closed, add
more fire starter, re-light the fire and leave the main
door open an inch or so until the pellets start to burn,
then close and latch the main door.
3. Adjust the FUEL RATE and the FAN SPEED
to your desired settings you require upon
completion of startup sequence.
4. Adjust the FUEL RATE and the FAN SPEED to your
desired settings you require upon completion of
startup sequence.
NOTE: If the fire does not start, your stove will continue to feed pellets and the fans will run for approxi-
mately 15 minutes. The stove will then automatically shut off. If this happens, some unburned pellets will
build up in the burn grate. To restart the fire, clean the excess pellets out of the burn grate and follow the
above "Lighting a Fire".
NOTE: Some odors may be given off a new stove during the initial few hours of burning while the stove
and the paint are being cured. These odors are not harmful. However, ventilating the room until the odors
disappear is strongly recommended. Run your appliance on HIGH #4 setting and turn off the room heating
fan for approximately 1/2 hour, to quickly aid in limiting these odors.
CAUTION: Never use liquid or volatile fire starters to start a fire in your stove! Do not in-stall or operate
your stove in any room where any liquid or volatile fuels or any other highly combustible items are in the air or
stored in the room. These could cause a safety hazard.
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OPERATION— PERFORMANCE ENHANCEMENTS
IT IS CRITICAL FOR THE CORRECT OPERATION OF YOUR STOVE THAT THE BURN
GRATE, AIR INLET DAMPER, FAN TRIM AND 1 & 4 FUEL RATE BE SET CORRECTLY!
A HIGH QUALITY FIRE should burn with a brisk, vibrant, yellow to white color flame. When watching the fuel burn
in the grate, you should see a slight movement. The fuel should not be just setting there, doing nothing, like couch
potatoes. At the same time you should not see most the fuel being blown out of the burn grate, commonly know as “Pop
Corning”.
Another way to confirm a proper air and fuel mixture is to view the amount the glowing embers off to the left and right
of the burn grate. If there are no or little embers, the appliance requires more air. If there are a large amount of embers
and they continue to glow for over 15 to 30 seconds, the appliance requires less air.
The proper setting will give you some embers, and these embers will last no longer then 15 seconds.
A flame exhibiting a lazy, orange or sooty characteristic is a poor quality and inefficient flame. A poor flame produces less
heat, increases sooting and may cause a smoky exhaust. If a poor flame exists for any period of time, clean your stove
and exhaust system.
NOTE: It is a good practice to check the quality of your burn every time you start on a new skid of
pellets. Because of handling, tree quality, season, transportation, etc., fuel may not be
consistent from ton to ton or even bag to bag.
Before performing a “Tune-Up”, ensure the burn grate, burn pot and glass window are clean and free of debris.
If log option is purchased, do not install until fine tuning is complete.
GIVING YOUR APPLIANCE A “TUNE-UP”
START APPLIANCE AS PER LIGHTING INSTRUCTIONS,
Let the appliance go through the entire START-UP procedure. When the
FEED RATE
4
3
FEED RATE LED stays solid, turn the feed rate to the # 4 setting (or High).
Allow the appliance to run on HIGH for 10 minutes before you begin to make adjustments.
2
1
Adjust the AIR INLET DAMPER. This will have to be set, as the factory can
not send the units out with the damper pre-set. This is done to accommodate a wide
range of installations, elevations and fuel type and quality.
START
FEED RATE
Slide the damper closed ( pushed in all the way)
Now open (pull out) the damp approximately 1/8”. Watch the fire.
Check for the characteristics of a good fire, see above for details.
If not happy, pull out the damper another 1/8”, again check the fire.
Continue opening the air inlet damper as needed to obtain a fire that is
brisk enough to carry ash out of the grate, but not so brisk that it
carries full sized pellets out as well (known as “Pop corning”).
Mark the Adjusted AIR INLET DAMPER.
Once the damper is adjusted correctly, simple take a
screwdriver and scrape the paint off the rod, right at the rubber
grummet. This will help in finding the right location again if the damper
gets moved or adjusted accidently.
NOTE: The best way and only way to set the Air Inlet Damper is
at the FUEL SETTING #4.
Confirm Low (1) Feed Setting and burn, only after
performing the Air Inlet Damper setting. Check for the
characteristics of a good fire, (see above for details, the flame
height will not be as tall). If you need to adjust the amount of air going
through the burn grate, you can adjust the FAN TRIM pot. Using a small
screwdriver, carefully, adjust the FAN TRIM, either up or down (see diagram) to give you
the optimum burn and heat desired.
Decrease
Increase
FINE TUNE ADJUSTMENTS
1
4
FAN
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FUEL SPECIFICATIONS—WOOD PELLETS
The performance of your pellet appliance is greatly affected by the type and quality of wood pellets
burned. As the heat output of various quality wood pellets differ, so will the performance and heat
output of your appliance.
PELLET QUALITY
Your Glow Boy Series appliance, with its standard “SUPER Grate”,
is designed to burn PFII, "Premium" or "Standard" quality wood pellets
along with corn and grain or combinations . Pellets that are soft, contain
excessive amounts of loose sawdust, have been or are wet, produce
clinkers and/or heavy ash will result in reduced performance and may
actually cause the fire to go out.
PELLET CONSUMPTION
Fuel consumption will vary somewhat between fuel brands and stoves.
The following "ROUGH GUIDE" to pellet usage's may be useful in
assessing your stove's operation, in ordering fuel and in providing information to your Authorized Dealer.
Fuel Rate Setting…
Setting
Approximate Burn Time on
120 lb. hopper 55 lb. hopper
Amount of pellets burned
1
2
3
4
40 – 80 hours
35 – 48 hours
27 – 35 hours
22 – 30 hours
35 – 22 hours
22 – 12 hours
12 – 15 hours
10 – 14 hours
1.50 to 3.00 lbs. Per hour
2.50 to 3.50 lbs. Per hour
3.50 to 4.50 lbs. Per hour
4.00 to 5.50 lbs. Per hour
* Fuel flow and burn times quoted are approximate. And may vary with type of fuel used.
FACTORS EFFECTING PELLET FEED RATES
Generally, the smaller, harder and cleaner, free from fines the pellets are the faster they will feed at a given
setting and visa versa. The extremes in pellet size and quality can cause several hours difference in burning
time for a 40 pound bag of pellets. Heat production is directly related to the pounds of fuel burned per hour.
As fuel consumption goes down so will heat output and visa versa. Pellet feed rate, at the same fuel settings,
may vary greatly from brand to brand and may vary somewhat from batch to batch within the same brand.
FINES
FINES in pellets are pieces of sawdust that were not properly formed or are the results of pellets breaking
down from handling, transporting and/or storage. Fines adversely affect the operations and heat production
of a pellet shop and home heater and greatly increase the requirements for daily and periodic cleaning.
Fines cause pellets to feed slower thus reducing the amount of heat produced at any given heat setting.
The Pellet Fuel Institute, standards for residential quality pellets are:
Length
Diameter
1.5 inches, maximum.
.235 to .350 inches, (approx. 1/4" to 3/8"). Salts:
Fines:
.1/4 lb. max. per 40lb. Bag
.005 % by weight, maximum
Ash Content:
- Premium Quality .75% by weight, maximum, (.3# per 40# of pellets.)
- Standard Quality 2.5% by weight, maximum, (1# per 40# of pellets.)
Check with your Authorized Dealer on the quality of pellets in your local area and for information on what can
be expected from the various local brands.
NOTE: Since Dansons Group Inc. or Canadian Comfort Industries has no control over the quality of pellets,
corn or grains that you use, we assume no liability caused by the quality of fuel used.
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FUEL SPECIFICATIONS—SHELLED CORN
The performance of your multi-fuel burning appliance is greatly affected by the type, quality, moisture
content and consistency of the shelled corn burned. As the heat output of various quality corn differ,
so will the performance and heat output of your appliance.
CORN QUALITY
Your Glow Boy Series appliance, with its “Super Grate”, is designed to
burn only dry, clean, quality shelled corn, up to a 50/50 mixture with wood pellets
Cleaning intervals will vary in time from a low of 8 hours to as
much as 30 hours of more depending on such factors as; fuel feed rate, hybrid of
corn being used, cleanliness, and dryness of fuel, etc.
Shelled Corn must be 14% or lower in moisture. Corn over 14% moisture will
not burn.
NOTE: The lower the moisture content the better the burn and higher the heat output.
Problems relating to burning dirty, high moisture corn are not covered under
warranty.
Corn must be screened to make sure it is free of dirt and other debris such as husks, large pieces of cob
or other foreign matter. The presence of any of the mentioned items may cause auger jams,
inconsistent feed and will result in poor combustion or the fire going out. Damage caused by dirty corn
and other foreign objects are not covered under warranty.
DO NOT BURN “TREATED” SEED CORN IN YOUR STOVE. Seed corn is treated with chemical pesticides
that are harmful if swallowed; therefore, seed corn is dangerous to have in the house, especially where
children can access it. Burning treated seed corn in your heater will void the warranty and will
destroy the exhaust system on the unit.
Do not carry your corn supply over into the next heating season, unless properly stored. If you do
decide to carry it over, make sure to check the corn for proper moisture content.
FACTORS EFFECTING FEED RATES
Generally, the smaller and cleaner (free from fine dust and debris) the corn is, the faster it will feed at a given
setting and visa versa. The extremes in corn size, moisture and quality can cause several hours difference in
burning time for a hopper full of fuel. Heat production is directly related to the pounds of fuel burned per hour
and moisture content of the fuel. As fuel consumption goes down so will heat output and visa versa. It is also
important to vacuum out your hopper once to twice a month to assure trouble free auguring of the corn.
CORN DUST OR FINES
FINES in corn are dust and pieces of corn shells, cobs, or husks, and are the results of the corn breaking down
from handling, transporting and/or storage. Fines adversely affect the operation and heat production of a corn
shop and home heater and greatly increase the require-ments for daily and periodic cleaning. Fines cause fuel
to feed slower thus reduc-ing the amount of heat produced at any given heat control setting.
STORAGE
STORE corn in a tight container or use other methods to ensure they do not become rain soaked or absorb
moisture from damp or wet floors. This will also help to prevent rodents from becoming a problem. Do not
store corn within the stove installation clearances or within the space required for clinker removal.
NOTE: It is much easier to remove fines from the fuel before it is placed in the stove than it is to service
your stove for a plugged hopper, jammed auger and plugged exhaust system. Pellets, Corn or Wheat with
excessive dust or fines may be screened to remove most of the fines. Screeners using a 3/16” mesh
screen may be built or purchased from most dealers.
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MAINTENANCE—ROUTINE CLEANING
WARNING: Regular maintenance must be conducted for safe and efficient operation.
Disconnect power to the stove if maintenance requires the opening of service panels.
Conduct maintenance on a COLD appliance only.
Proper care of your Glow Boy SERIES pellet appliance is required for peak, sustained performance. The
need for and frequency of cleaning depends on the amount of pellets burned, pellet quality, length of time
since last cleaning and the quality of the fire. While becoming acquainted with your new stove and the types
of local pellets, inspect your BURN GRATE, BURN POT, HEAT EXCHANGE, ASH PIT, and WINDOW daily
and clean until a pattern of cleaning re-quirement is determined. As heating demands increase the need
for stove and exhaust system cleaning and ash removal will increase.
EVERY 2 –3 DAYS / WEEKLY
B
CHECK BURN GRATE FOR CLINKERS: (B)
If the flames seem to be coming only from the sides,
or are orange/black in color, turn the stove off and check
for build up in the grate.
G
The most likely causes are:
Poor quality pellets, exhaust system requires cleaning
The air-inlet damper requires adjustment
C
To Clean: (Cold Stove Only)
Open door, remove the burn grate, knock out any debris.
It may be necessary to scrape the holes clean.
A
Clean between the Burn Grate and Burn Pot as well.
BURN POT: (A) [COLD STOVE ONLY]
Remove the burn grate. Clean out the burn pot area of all
debris.
CAUTION: When replacing the grate make sure it fits
properly in the burn pot.
WINDOW CLEANING:
[COLD STOVE ONLY as hot glass may cause serious burns]
To enjoy a clear view of the fire you should clean your window
as needed with a soft cloth or paper towel. You may use a
Fireplace glass cleaner or vinegar water to remove heavy build
up on the window.
Mirror cleaners and oven cleaners will leave a film on the
glass and attract smoke like a magnate.
HOME TIP: Dampen a piece of newsprint with water, dip this
into the fly ash, then rub down the glass. This works like a
charm. Do not use abrasive chemical cleaners.
DO NOT OPERATE STOVE WITH BROKEN GLASS AS
LEAKAGE OF FLUE GASES MAY RESULT.
DOOR & TRIM CLEANING:
Fingerprints or other marks left on gold surfaces may become
etched in place, if they are not wiped clean prior to turning
the stove on. Use a damp cloth to wipe clean.
DO NOT USE ABRASIVE CLEANERS AS YOU WILL
REMOVE OR SCRATCH THE PLATING!
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MAINTENANCE— PERIODIC CLEANING
1 TON, SEASONAL OR BI-SEASONAL
The #1 reason for a service call or unit failing is: FAILURE TO DO SIMPLE PERIODIC MAINTENANCE.
With proper cleaning and the use of quality pellets, your Glow Boy Series appliance requires very little
maintenance. However, the following periodic maintenance is strongly recommended.
WARNING: Unplug your stove's electrical cord prior to opening the sides of the stove or opening the
exhaust system for any inspection, cleaning, maintenance or service work.
NEVER perform any inspections, cleaning, maintenance or service on a HOT STOVE.
ASH CATCH: Open the front door to expose the ash catch area, on the left and right of the burn pot area.
Dispose ashes into a metal container with a tight fitting lid. The closed container of ashes should be placed on a
Non-combustible floor or on the ground, well away from all combustible materials, pending final disposal.
ASH TRAP: [COLD STOVE ONLY] Remove the back plate from the back of the firewall, by removing the 3
1/4” hex screws. This will expose the 2ash trap. Fly ash may be removed by vacuuming inside the trap area. It
is also good to use a brush (bottle cleaner) to reach up and down to scrape the build up off the metal areas.
Air Intake Area
2 x ASH TRAPS found behind
Burn Pot Area
the rear cover plate.
BURN POT: This is the “pot” where the pellets are burned in the grate. When removing your grate for
cleaning, check the burn pot area for ash build up. Some ash will fall through the grate holes and build up under
the grate. This needs to be cleaned out to prevent lack of air flow through the burn grate. DO NOT push the ash
to the back of the opening, as this not an ash trap and will effect or block off the air flow to the grate.
DOOR GASKET: Inspect the main door gasket periodically. The main door may be removed to have
frayed, broken or compacted gaskets replaced.
EXHAUST VENTING:
The by products of combustion contain small particles of fly ash. Fly ash will collect
in the exhaust venting system and restrict the flow of flue gases. Incomplete
combustion, (such as during startup) shutdown or incorrect operation of the room
7
heater will lead to some sort of soot formation which will collect in the exhaust
system. Because of this it is important that the exhaust system be inspected and
cleaned at least once a year to determine if cleaning is needed. It is a good
practice to inspect after every 1–2 tons of pellet fuel burning.
8
6
Check the clean out tees (4) and elbows (7) in the exhaust system periodically to
determine the cleaning schedule. To remove dust from the vent pipe, tap lightly on
the pipe to dislodge any loose ash. Open the bottom of the “T” (4) to dump the
ash, then vacuum as much of the ash out of the vent pipe as possible.
9
5
4
1
2
3
3 or 4-inch diameter chimney brushes are available for chimney cleaning.
If the exhaust system has a screen (8) on it, frequently clean the screen. A plugged screen will shut off combus-
tion air and cause a fire to die or burn poorly.
WARNING: Whenever any portion of the pellet venting is disconnected, the joints must be sealed, gas
tight with High Heat RTV silicone sealant.
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MAINTENANCE— PERIODIC CLEANING
FAN MOTORS: Clean the in-take on CONVECTION (ROOM AIR) fan as well as the air holes on the
motors of both COMBUSTION and CONVECTION fans annually.
FRESH AIR INTAKE: Inspect periodically to be sure that it is not clogged with any foreign materials. A
plugged screen will restrict or shut off combustion air and cause a fire to die or burn poorly.
GOLD / BRASS / NICKEL /PEWTER TRIM CLEANING: Use a damp cloth to clean your door.
DO NOT USE ANY ABRASIVE CLEANERS AS YOU WILL REMOVE OR SCRATCH THE PLATING!
CHECK AND CLEAN THE HOPPER:
Check the hopper periodically to determine if there is any sawdust or pellets that are sticking to
the hopper surface. Clean as needed. An excess build up of fines, will lead to improper feeding and possible
auger jams.
HINT: To aid in the fuel sliding easily down to the auger, you can wipe down the inside of the hopper with a car
wax.
GASKET INSPECTION: Air leaks into the firebox will decrease the appliance’s performance greatly,
leading to excessive sooting inefficient burning and perhaps a malfunction.
Door Gasket—Inspect the door gasket to make sure it is fully attached. Use stove gasket cement to re-attach
if necessary. If the door gasket is worn, badly torn or flattened, replace.
Ash Pan—Remove the ashpan and inspect the gasket around the perimeter of the pan. Re-attach or replace
the gasket if necessary.
Glass Gasket— There is no gasket across the top or bottom edges of the glass. This is to allow for air wash.
Check these areas for build-up or obstructions and clean as needed. The gasketing found on either side edge
of the glass does go completely around the corners on the top and bottom to act as a spacer for the glass.
If replacing this gasket, ensure the gasket covers the entire side and approximately 1 inch of the top and
bottom edges..
GLASS CLEANING : We recommend using a high quality fireplace or stove glass cleaner or a vinegar
and water solution along with a rag. Oven cleaner and window cleaners will leave a film on the glass that will
attract smoke and creosote like a magnet. Should a build up of creosote or carbon accumulate you may wish
to use 000 steel wool and water to clean glass. Ceramic is very hard and will not scratch from the steel wool.
GLASS REPLACEMENT: In the event you need replacement only Hi-Temp Neo-Ceram of the correct
size and thickness may be used. Contact your local Glow Boy SERIES dealer to obtain this glass.
DO NOT OPERATE STOVE WITH BROKEN GLASS AS LEAKAGE OF FLUE GASES MAY RESULT.
PAINTED SURFACES: Painted surfaces may be wiped down with a damp cloth. If scratches appear or
you wish to renew your paint, contact your Dealer to obtain a can of Satin Black (“Stove Bright”) paint.
Tip: use a hair dryer to warm the surface prior to touching up the paint, this helps to reduce paint runs.
Note: Do not use any other brand other than “Stove Bright” as they may not be compatible.
FALL START UP: Prior to lighting the first fire check the outside area around the exhaust and air intake
systems for obstructions. Clean the screens on the exhaust system and the outside air intake pipe. Turn all
controls on to make sure they are working prior to lighting the first fire. Clean and remove fly ash from exhaust
venting.
SPRING SHUTDOWN: [COLD STOVE AND COLD ASHES ONLY]. After the last burn in the spring
remove pellets from the hopper and the auger. Scoop out the pellets then run the auger until the hopper is
empty and pellets stop flowing. Vacuum out the hopper. Thoroughly clean the burn grate, burn box, ashtray
and ash traps. It’s desirable to spray the inside of the cleaned hopper with an aerosol silicone spray if your
stove is in a high humidity area. The exhaust system should be thoroughly cleaned.
Disassemble the EXHAUST FAN and CONVECTION FAN and clean off the internal fan blades.
Once you are finished, unplug the appliance for added electrical protection.
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YEARLY MAINTENANCE
SERVICE CONTRACTS
Many Dansons Authorized Dealers as well as NFI or WETT Certified Pellet Specialists offer yearly customer
service contracts. The advantages of these are they establish an ongoing, mutually beneficial relationship with
a qualified service technician. Many will offer an end of the season service such as a through cleaning and
equipment inspection and repair or replacement, if necessary. There will be a charge for this service.
TROUBLE SHOOTING
Proper cleaning, maintenance and the use of clean, dry, quality fuel will prevent the more common stove
operational problems. However, when your stove is simply operating poorly or not at all, the following trouble
shooting tips may be helpful.
The following is not a exhaustive list. For more details or updated information please check our website
www.dansons.com, and click on customer service, contact your local authorized Dealer or
Dansons Customer Service at 1-877-303-3134.
DO NOT return the appliance without calling
Dansons Customer Service for assistance.
WARNING: Disconnect the electrical cord prior to opening the sides of your stove for any inspection, clean-
ing, maintenance or service work. NEVER perform any inspection, cleaning, maintenance or service on a
HOT STOVE.
PROBLEM
CAUSE
SOLUTION
1. No electrical power. *Ensure the stove is plugged in to a 120VAC electrical
outlet and a Surge Protection unit.
Stove Will Not Start
*Check outlet for electrical power and proper voltage.
*Check spade connections from the stove power cord
to the main wiring harness.
Ensure door is closed and
securely latched.
2. Control Board
*Confirm mode of operation.
(see OPERATION section for details)
*Confirm power to the board by pressing the START
touch pad. Do any LED’s light up?
Ensure ash pan is tightly
secured.
*Check the 9 pin wire connection to the board.
*Inspect the board for any blown circuitry. Before
replacing check for the cause of the blown circuit.
*It could be a short-out wire or defective electrical
component.
*Inspect the main wire harness, connections and wire.
If this is the initial start up
or the hopper has run
completely empty, it may
require a second start-up.
3. No Fuel feed.
*Ensure the hopper is filled with fuel.
*Securely latch the door. An open door will trip the
vacuum switch and disengage the feed auger.
*Check the Auger Cycle LED on the control if flashing
on and off rapidly this indicates a vacuum problem.
*Check vacuum hose for blockage or disconnection
*Listen for a faint intermittent hum of an operating feed
auger motor. The motor only runs for 3 seconds at a
time.
*When did the stove stopping feeding? During the last
use or when you went to start this time.
Last use—Check for possible jam, clean out drop chute
area.
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TROUBLE SHOOTING
PROBLEM
CAUSE
SOLUTION
4. Air Inlet Damper setting
*Check for proper setting. Too much air or not
enough air will effect starting time.
*Check for blockage in the air intake connector
and fresh air intake.
Stove Will Not Start
(cont….)
5. Excessive negative
pressure in the room
*Balance pressure in the room by opening a
window.
*Turn off fan forced exhaust systems.
6. Clogged exhaust fan
or exhaust system
*Inspect and clean venting.
*inspect, remove and clean exhaust fan.
*Check air passage below and behind the burn
grate area.
7. Defective exhaust fan
*Check for operation of the exhaust blower.
Turn off the heating fan, listen for hum next to
the exhaust side of the appliance.
1. Burn Grate is not installed
or seated properly.
*The auto igniter will only start wood pellets,
corn and grain have to high a moisture content.
*Ensure both parts of the grate are installed
and seated properly.
Fuel feeds into the burn
grate but will not start.
Burn grate fills with fuel
and then shuts down.
2. Burn Grate is clogged.
3. Igniter is not glowing
*Remove and inspect burn grate. Remove all
ash and clinkers.
*Ensure air holes are free of debris or build-up.
*Remove burn grate, close door, and re-start
the appliance. If the igniter does not glow red
inside the tube it is defective.
*Remove back panel and confirm wire
connections and condition of wires.
*If igniter is defective, the stove can be started
manually. See manual lighting instructions.
4.Air Inlet Damper setting, if
igniter is glowing and burn
grate is seated properly.
*Check for proper setting. Too much air or not
enough air will effect starting time.
*Check for blockage in the air intake connector
and fresh air intake.
1. Control Board
*Ensure Feed Rate is set to a higher level,
*Turn Heating Fan speed down.
*Confirm mode of operation.
Unit starts, fuel feeds
and starts properly, but
no heat output
2.. Air Inlet Damper setting
*Check the setting of the air damper. It may
have be accidently closed or opened all the
way.
*Follow “Fine Tuning” procedure in this manual.
3. Fuel
*Check on quality or amount of fines found in
the fuel and hopper.
*Check the moisture content.
*Try different brand or different batch.
4. Room or Home
*Check air flow patterns, amount of insulation,
Location, size of room, ceiling heights and
obstructions.
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TROUBLE SHOOTING
PROBLEM
CAUSE
SOLUTION
1. Insufficient combustion air. *Adjust the air inlet damper.
Fire burns with a yellow
flame. Fuel builds up in
the burn grate. Window
gets real dirty quickly.
*Check for blockage of air intake both inside as
well as outside.
*Confirm proper placement of burn grate.
*Inspect and clean burn grate.
2. Fuel
*Inspect fuel for amounts of fines and debris.
*Change to dry clean fuel.
*Use high quality premium grade fuel.
*Adjust or fine tune feed rates.
3. Air Leaks
*Ensure glass and gasket seated properly
*Ensure door is close and latched securely
*Check ash pan and gasket, secure and tight.
4. Combustion Fan
*Check and clean ash build up on fan propellers
and exhaust intakes and venting.
*Check for blockages.
*Check for proper voltage to the stove
*Replace defective part and gasket.
5. Exhaust System
1. Exhaust System
*Check for blockage, ash build.
*Inspect vent cap and clean out tee.
*Too many elbows, to long of run, or change size
*Protect venting from extreme weather elements.
*Hi-Heat RTV silicone all joints even
manufactured. Ensure venting is gas tight.
*Inspect exhaust fan and gasket area, ensure a
tight fit
Smoke or smoke smell
spillage.
*Proper maintenance and cleaning.
2. Over Feeding. Fuel over- *Check air inlet damper for proper setting.
filling burn grate
*Adjust feed rate to lower level
1.Fresh unburned fuel or
powder like ash build up in
the grate.
*Check air inlet damper, may need more air.
*Fine tune feed rate, to lower amount of fuel
*Ensure good quality day fuel supply.
*Proper maintenance and cleaning.
The stove keeps going
out.
2.No fuel or ashes found in
The burn grate
*Adjust air inlet damper to reduce amount of air
to burn grate. Exhaust temperature to low and
temperature disk is turning off stove.
*Adjust control to increase fuel feed rate.
1.Control
*Press OFF touch pad, the stove will continue to
run for 30 minutes after the exhaust has cooled
properly
The stove will not shut
off.
*Confirm mode of operation
2.Wall Thermostat
*Ensure wall thermostat is turn down below the
room temperature.(Thermostat On/Off Mode)
*Unit will not shut off in the (Thermostat Low/
High mode). You must press the OFF touch pad.
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OPTIONAL ACCESSORIES
OPTIONAL ITEMS
Part No.
Description
Fresh Air Intake Kit 3’
KS5150-1450
KS5150-1460
KS5130-1480
KS5130-1490
KS5120-1370
Fresh Air Intake Kit 10’
Hopper Extension—12”
Hopper Extension– 24”
Wall Thermostat Kit Assembly—F
REPLACEMENT ITEMS
Part No.
Description
KS5010-1010
Auger Motor Assembly
KS5010-1020
KS5080-1240
Auger Shaft Assembly
Burn Grate—Super Grate
KS5020-1040
KS5020-1070
KS5040-1090
Combustion Fan w/gasket
Convection Fan w/gasket
Control Board— AcuTron 2
Door Assembly—black
Door Assembly—brass trim
Door Handle
KS5050-1130
KS5060-1160
KS5060-1150
KS5060-1200
KS5060-1190
KS5070-1210
KS5030-1060
KS5100-1340
KS5100-1320
KS5100-1330
KS5090-1290
Firebrick
Gasket—Door
Gasket—Window
Gasket—Ash Pan
Gasket—Exhaust
Glass—Neo-Ceramic
Igniter Assembly—Home Heater
Switch—L120
Switch—F140
Switch—L250
Switch—Vacuum
Switch—Hopper Lid
Wire Harness—Main AcuTron
KS5110-1350
SEE YOUR “Glow Boy” DEALER FOR ADDITIONAL INFORMATION OR TO ORDER.
Glow Boy Home & Shop Heater
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ACCESSORIES
Hopper Clean-Out Drop Chute
You would have found this along with your Owner’s
Manual, Allen –Key, exhaust gasket and inspection
card. This can have two purposes. The main one
is to be an attachment to the side of the hopper to
help with cleaning out the hopper.
The second purpose would be used as a dust pan
for your shop.
Keep this separate till needed.
Purpose:
Should you find in necessary to remove the pellets from your hopper, for any reason, this handy attachment
will save time and a lot of effort.
Tools Needed:
¼” Hex Nut setter & Driver or Flat Head Screwdriver
Pail or bin
How to Install:
Unplug the appliance power cord from the wall outlet.
To gain access to the inside of the appliance, remove the ¼”
6
3
5
4
hex screws from the LEFT HAND SIDE PANEL (looking from
the front of the heater). These are located on the back left
hand side corner of the appliance.
Access
Panel
Remove the panel simply by sliding it back toward the ex-
haust.
1
2
A
B
Remove the 2 – ¼” hex screws, labeled A & B.
Install the Hopper Drop Chute, re-installing the screws.
Remove the 5 - ¼” hex screws from the side hopper access
panel. Number 1 – 5 (see picture)
Loosen the #6 screw, but leave it attached. This now allows
the access panel to act as a door.
Place a catch pail under the drop chute.
Raise and lower the access panel as needed.
When finished cleaning out as many pellets as possible, re-
install the 5 screws, remove the drop chute, replace the 2
screws and then install the side panel.
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LIMITED WARRANTY
The “Glow Boy” wood pellet appliance, carries a five (5) year limited warrant for from the date of sale
to the original owner against defects and workmanship on all steel parts, (excluding the burn grate), and
one (1) year on electrical components. There is no specific warranty on the paint, glass, burn grate, fire
brick and all gaskets or against damage caused from corrosion.
Extended Warranty
Canadian Comfort Industries will offer an additional one (1) year limited warranty on electrical
component parts, when your “Glow Boy” wood pellet appliance is installed by a “Dansons Certified
Installer”.
To qualify for this extended warranty the unit must be installed by a “Dansons Certified Installer” and the
“Pre-Delivery & Install Check List” form must be filled out and received at Canadian Comfort
Industries
There is no written or implied performance warranty on “Glow Boy” stoves, as the manufac-
turer has no control over the installation, operations, cleaning, maintenance or the type of fuel
burned.
This limited warranty will not apply if your stove has not been installed, operated, cleaned and
maintained in strict accordance with the manufacturer's instructions. Burning other than quality wood
pellets may void the warranty. The warranty does not cover damage or breakage due to misuse,
improper handling or modifications.
The limited warranty registration card must be signed and returned to CANADIAN COMFORT
INDUSTRIES, INC. by the owner. Appropriate information is to be noted on the card.
All claims under this limited warranty must be made through the dealer where your stove was
purchased. If an inspection by the dealer indicates that a limited warranty claim is justified, and all
conditions of this limited warranty have been met, the manufacturer's total responsibilities and liabilities
shall be to repair or replace, at the manufacturer's option, the defective part(s). All costs of removal,
shipment to and from the dealer or manufacturer, any losses during shipment and reinstallation, and any
other losses due to your stove being removed, shall be covered by the owner of the stove.
NEITHER THE MANUFACTURER, NOR THE SUPPLIERS TO THE PURCHASER, ACCEPTS
RESPONSIBILITY, LEGAL OR OTHERWISE, FOR THE INCIDENTAL OR CONSEQUENTIAL
DAMAGE TO THE PROPERTY OR PERSONS RESULTING FROM THE USE OF THIS PRODUCT.
ANY WARRANTY IMPLIED BY LAW, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS, SHALL BE LIMITED TO ONE (1) YEAR FROM THE DATE
OF ORIGINAL PURCHASE. WHETHER A CLAIM IS MADE AGAINST THE MANUFACTURER
BASED ON THE BREACH OF THIS WARRANTY OR ANY OTHER TYPE OF WARRANTY
EXPRESSED OR IMPLIED BY LAW, MANUFACTURER SHALL IN NO EVENT BE LIABLE FOR ANY
SPECIAL, INDIRECT, CONSEQUENTIAL OR OTHER DAMAGES OF ANY NATURE WHATSOEVER
IN EXCESS OF THE ORIGINAL PURCHASE PRICE OF THIS PRODUCT. ALL WARRANTIES BY
MANUFACTURER ARE SET FORTH HEREIN AND NO CLAIM SHALL BE MADE AGAINST
MANUFACTURER ON ANY ORAL WARRANTY OR REPRESENTATION.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or
limitations of implied warranties, so the limitations or exclusions set forth in this limited warranty may not
apply to you. This limited warranty gives you specific legal rights and you may have other rights, which
vary from state to state.
Parts, Service and Returns
It is Dansons Inc. policy, that NO pellet appliance be returned to any dealer without prior authorization
from Dansons Technical Service Department.
We strongly suggest that if you do need to order any parts or options or require service, that you first deal with
your local dealer. Many dealers do stock parts and options. The majority of the parts names can be found
within this manual.
If for any reason you do not have a local dealer, Dansons Inc. is proud to offer the best technical and sales
support in the industry. Call TOLL FREE 1-877-303-3134.
Additional Dansons Products
Check our website for up to date accessories, options and information!
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SERVICE & MAINTENANCE LOG
DEALER:
PURCHASER’S NAME:
ADDRESS:
ADDRESS:
CITY:
STATE/PROV:
PHONE #:
CITY:
STATE/PROV:
CONTACT:
ZIP/PC:
PHONE #:
PURCHASE DATE:
STOVE MODEL:
SPECIAL COMMENTS:
INSTALL DATE:
SERIAL NUMBER:
INSTALLED BY:
WAS UNIT PRE BURNED:
SERVICE DATE TECHNICIAN
DESCRIPTION OF WORK DONE
Toll Free Technical Support
1-877-303-3134
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