Use and Care Manual
Built-In Dishwasher
Model DDWF24S
Table of Contents
Important Safety Instructions.................................. 1
Getting to Know Your Dishwasher.......................... 3
Loading Your Dishwasher ..................................... 4
Operating Your Dishwasher ................................. 8
Care and Cleaning ........................................... 12
Before You Call for Service ................................ 16
Warranty and Service ........................................ 20
Warranty Card......................................Back Cover
Part No. 106810 Rev. D
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Important Safety Instructions
Installer: Leave these instructions with the appliance.
About Safety Instructions
The Important Safety Instructions and warnings
in this manual are not meant to cover all possible
problems and situations that can occur. Use common
sense and caution when installing, maintaining or
operating this or any other appliance.
Consumer: Read this use and care manual
completely before using this appliance. Save it for
future reference. It contains important use and care
information. Keep your sales receipt or canceled
check. Proof of original purchase date is required for
warranty service.
For warranty and service information, see
page 20.
Always contact the Dacor Customer Service
Team about problems or situations that you do not
understand.
If you have any questions (other than warranty
questions), call:
danger
Immediate hazards that WILL result in severe
Dacor Customer Service
(800) 793-0093 (U.S.A. and Canada)
Monday - Friday 6:00 a.m. to 5:00 p.m. Pacific Time
personal injury or death.
warning
Have the complete model and serial number
identification of your appliance ready. The model and
serial number are on the product data label, located
inside the dishwasher’s right door jamb. Open the
door to expose it. Record these numbers below for
easy access.
Hazards or unsafe actions that COULD result in
severe personal injury or death.
caution
Hazards or unsafe actions that COULD result in
Model number _______________________________
Serial number _______________________________
Date of purchase ____________________________
minor personal injury or property damage.
important
Tips that help you to get the most out of the
dishwasher.
Since we continuously improve the quality and
performance of our products, we may make changes
to the appliance without updating this manual. Visit
manual.
READ AND SAVE THESE INSTRUCTIONS
1
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Important Safety Instructions
General Safety Precautions
WARNING - To reduce the risk of fire, electric shock, serious injury or death when using your appliance, follow
basic safety precautions, including the following:
warning
warning
•
•
Read all instructions before using the
dishwasher. Use the dishwasher only for its
intended purpose (to wash dishes, flatware,
pots and pans). This appliance is not
intended for commercial use.
•
•
Do not operate the dishwasher unless all
enclosure panels (guard plate, access panel,
toe kick etc.) are in place.
Do not store or use combustible materials,
liquids or gases near this or any other
appliance.
To prevent child entrapment, always remove
the door from an old dishwasher when
removing it from service. Leave the racks
in place. Cut the prongs off of the power
cord. Cut off the power cord completely and
discard.
•
•
Store all detergents and rinse agents out of
the reach of children.
Use only detergents and rinse agents
designed for use with a residential
dishwasher.
•
•
If you receive a damaged product,
immediately contact your dealer or builder.
Do not install or use a damaged appliance.
•
•
Do not tamper with the controls.
Do not run the dishwasher when you are out
of the building.
Make sure that the dishwasher has been
properly installed and grounded by a qualified
installer according to the accompanying
installation instructions. Have the installer
show you the location of the electrical outlet
or circuit breaker and the water supply valve
so that you know where and how to turn off
power and the water supply.
•
Under certain conditions hydrogen gas may
be produced in a hot water system that
has not been used for two weeks or more.
Hydrogen gas is explosive. If the hot water
system has not been used for a period of
time, turn on all hot water faucets and let the
water flow for several minutes to release any
accumulated hydrogen gas. Do not smoke or
use an open flame during this process.
•
•
The dishwasher must be mounted in a
completely enclosed cabinet.
Repairs should be performed only by a
qualified technician. Disconnect the power
before servicing.
caution
•
Use the dishwasher to wash flatware and
cookware ONLY. Washing other items may
damage or discolor the dishwasher. Wash
only the types of dishes and cooking utensils
indicated in this manual. Take care with
certain materials. Read the Loading Your
Dishwasher section before use.
•
•
Make sure individuals who use the
dishwasher are able to operate it properly.
Do not leave children alone or unattended
in the area around the dishwasher, even
when it is not in use. Do not allow children
to play with the controls or other parts of the
dishwasher.
•
•
•
To prevent household mold and mildew
damage, periodically check the inlet and
drain hoses for leaks.
•
•
Never allow anyone, including children, to sit,
stand or climb on any part of the dishwasher.
Stepping or sitting on any part of it may result
in tipping, damage, serious injury or death.
Turn off the water supply valve if the
appliance will not be used for an extended
period of time.
Many surfaces within the dishwasher achieve
high temperatures. Do not touch the interior
surfaces or items inside the dishwasher
during or immediately after use. Exercise
caution when opening the door. Let hot air
and steam escape before looking or reaching
inside.
When loading items to be washed:
◊ Locate sharp items so that they are not
likely to damage the door seal.
◊ Load sharp knives with the handles up to
reduce the risk of cut-type injuries
2
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Getting to Know Your Dishwasher
Top rack
Top spray arm
Silverware basket
Bottom rack
Dish washing
compartment
Detergent
dispenser
Bottom spray arm
Filter system
(under bottom rack)
Main power switch
Door switch
Rinse agent
dispenser
Control panel
Child Safety Lock
This dishwasher is equipped with a child safety lock.
To activate the lock, push in on the door handle cover
and use a screwdriver to turn the screw slot inside
to the vertical position. Turn the slot to the horizontal
position to deactivate.
Door handle
To open the door
when the safety
lock is activated,
push the white
Front of dishwasher
plastic tab toward
the left and hold it
as you pull back
on the latch. The
tab is located
behind the handle
cover, on the left.
Toe kick
Open
Closed
3
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Loading Your Dishwasher
warning
•
•
Place sharp objects in the silverware basket
or knives in the knife stand (see page 6). If
it is not possible to load sharp objects in the
silverware basket, load them with the sharp
end toward the back of the dishwasher.
Locate these items where they will not
damage the door seal or cause personal
injury.
When loading the silverware basket, insert all
sharp or pointed objects with the handles up.
caution
Do not wash plastic items unless they are
marked “dishwasher safe.” Always check the
manufacturer’s recommendation before washing
plastic items that are not marked.
important
If the load will sit for a while before washing,
run the rinse cycle to reduce the chance of food
hardening. Doing so will also reduce the risk of
acidic foods damaging metal surfaces.
Load sharp objects with handles up
What Can Be Washed
Items that you can safely wash in your dishwasher:
„
„
„
„
Plastic (dishwasher safe only)
Silver and silver plate
Stainless steel
„
„
„
„
China (except delicate china)
Cookware with non-stick coatings
Crystal (except antique crystal)
Glass
Stoneware
What Should Not Be Washed
For safety reasons and to prevent damage, do not wash the following items in your
dishwasher:
„
„
„
Aluminum
„
„
„
„
„
„
Delicate china
Antique crystal
Disposable plastic items
Any item with fragile or unglazed
decorations
Gold
Pewter
Tin
„
„
„
„
Brass
Bronze
Cast iron
Wood
Cutlery and flatware with bonded
handles
4
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Loading Your Dishwasher
Loading the Silverware Basket
important
•
To prevent damage, do not load utensils and
silverware made of different materials (for
example silver and stainless steel) in the
same compartment of the silverware basket.
•
For best results:
◊ Do not nest utensils in the silverware
basket.
X
◊ Load silverware with the handles down.
Covered Compartment
To prevent small, light items from falling out of the
rack when sprayed with water, put them in the
covered compartment. To cover the compartment:
Silverware slots in top
(see note)
Pull up on tab in center,
then fold down
1. Put small items into one of the middle
compartments of the silverware basket.
2. Lift up on the tab in the center of the basket to
expose the cover.
3. Snap the cover shut over the compartment.
NOTE: For convenience, you may also insert
silverware or small utensils into the slots on top of the
covered compartment. Insert them with the handles.
Silverware Basket Placement
Put the silverware basket in the bottom rack in the
front, in the direction shown. It fits over the two front
sets of tines.
Place silverware basket in front of
bottom rack, over tines
5
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Loading Your Dishwasher
Loading the Racks
Do not block spray arms
caution
•
Always place large or heavy items (such as
pots, pans and large dish-ware) in the bottom
rack.
•
•
To avoid damage to the racks, do not let
sharp edges come into contact with them.
To minimize breakage and chipping, do not
allow fragile items to touch each other.
important
The spray arms must spin freely. Do not allow
items sticking out of the racks to block them.
X
•
•
X
Do not load cookie sheets and large platters
in the front of the bottom rack. Doing so will
prevent water from dissolving the detergent in
the detergent dispenser. See diagram below.
X
Fold down wine
glass/cup shelf
Cup rack
X
Do not put cookie sheets or large
platters in the front of bottom rack
Knife stand
Top Rack Features
6
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Loading Your Dishwasher
•
•
Place glasses, cups, bowls, small plates and
saucers in the top rack. Hang wine glasses from
the wine glass shelf or lean them against it.
Place long knives in the knife stand.
Scrape off leftover food items and non-food
items, like toothpicks and napkins, before
loading. It is not necessary to rinse the dishes
under running water.
•
•
Do not stack dishes, glasses or pots and pans.
Stacking will prevent water from getting to soiled
surfaces.
Load all items so that the open ends face down
as much as possible. Load items that are not
completely face down so that the open end is
toward the center of the rack. Good drainage
provides the best drying. It is not necessary to
rinse items before loading them.
Top Rack
•
•
Place dinner plates, side plates, serving dishes
and saucepans on the bottom rack.
Load crystal and glass so that it does not knock
together during the wash cycle. Use the lowest
wash temperature and shortest wash cycle
possible. Do not heat dry crystal.
•
To minimize noise, do not allow pots and pans to
touch. Also keep large items from touching the
sides of your dishwasher.
Bottom Rack
7
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Operating Your Dishwasher
•
Water hardness is measured in grains per
gallon (gpg). Contact your water company for
the water hardness in your area. 12 gpg and
higher is extremely hard water and detergent
alone may not be enough. You may need to use
a water softener to maximize the dishwasher
performance at a water hardness above 12
gpg. Also, in areas with 9 gpg and higher water
hardness, you may need to wash at a lower
temperature to prevent hard water deposits from
forming in the dishwasher.
Filling the Detergent Dispenser
caution
•
•
Do not use hand dish washing detergents.
They will create excessive foaming that
interferes with proper operation.
Using too much dish washing detergent, can
cause a permanent film called etching.
•
•
Different brands of dishwasher detergent have
different amounts of phosphorous for softening
water. In some areas with hard water, you may
need to use more detergent if it has less than
an 8.7% phosphorous content or change to a
detergent brand with more phosphorus.
important
Do not use detergent that is clumped or has
been wet. Store dry detergent in a cool dry
place to prevent caking.
•
•
Fill the detergent dispenser just prior to
starting your dishwasher. Detergent will
harden if it sits too long. Also check the
package for detergent that is expired.
After loading both compartments according to the
table below, close the dispenser lid.
Main wash compartment
Pre-wash compartment
•
Dacor recommends granular (powdered)
automatic dish washing detergent.
“All-in-one”, “multi-purpose” or “complete” dish
washing detergents are not recommended.
•
If the detergent dispenser lid is closed, press the
release button to open it.
Release button
Dispenser lid
•
The detergent dispenser has two compartments;
the smaller pre-wash compartment, and the
main wash compartment (see diagram at
right). The pre-wash compartment empties into
the dishwasher when the door is closed. The
main wash compartment releases detergent
automatically during the main wash cycle.
NOTE: When running the Quick Wash cycle,
Dacor recommends that you do not add
detergent to the pre-wash compartment.
Water Harness Table
Water Hardness
Amount of Detergent
(gpg)
Pre-wash: 1 teaspoon
Main wash:
1 - 1½ tablespoons
•
See the Water Hardness Table for the amount
of detergent recommended. The recommended
amounts shown are intended to provide properly
cleaned dishes, free of film and spotting for the
water hardness in your area. You may need to
adjust the detergent by small amounts until you
get the best results. Harder water requires more
detergent.
Soft (0-3)
Pre-wash: 1 teaspoon
Main wash: 1 - 2 tablespoons
Medium (4-8)
Hard (9 and over)
Pre-wash: 1 teaspoon
Main wash:
2 - 3 tablespoons.
8
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Operating Your Dishwasher
2. Carefully pour the rinse agent into the filler hole
Filling the Rinse Agent
Dispenser
until the rinse agent level is even with the top of
the hole. Do not overfill.
important
•
Rinse agent is important to the drying process
of the dishware. It also reduces spotting.
Dacor recommends that you keep the rinse
agent dispenser full at all times. However,
some customers with soft water may not
need rinse agent. If you have soft water, your
dishes may dry better without rinse agent.
•
If you use a dish washing detergent
containing a rinse agent additive, do not fill
the rinse agent dispenser to avoid a film on
the dishes.
Filler hole
3. Wipe up any spillage.
4. Replace the rinse agent cap and turn it clockwise
to the closed position.
•
The rinse agent indicator on the dispenser turns
clear when it is empty.
Adjusting the Rinse Agent Dispenser
The rinse agent setting is located under the rinse
agent cap.
Empty
Rinse agent indicator
To change the setting:
1. Remove the rinse agent cap.
2. If you have spotty or improperly dried dishes,
move the arrow to the next higher number. If you
have streaks on your dishes, move the arrow to
the next lower number. The harder the water, the
more rinse agent required for acceptable results.
Not empty
•
•
The rinse agent dispenser must be properly
adjusted. Too little rinse agent will allow spotting
and drying problems. Too much rinse agent will
cause foaming and streaking.
When the water hardness exceeds 3 gpg, you
should use rinse agent with citric acid (acid rinse
agent).
To refill the rinse agent dispenser:
Move arrow to adjust
3. Replace the cap.
1. Turn the rinse agent cap counter-clockwise to the
open position and lift it out.
4. Check the dishes after the next wash load.
Continue adjusting the rinse agent dispenser up
or down according to the guidelines above until
you have spot free, streak free, dry dishes.
Open
Closed
NOTE: If you have very soft water and still
experience streaking when the dispenser is set to
position 1, you can dilute the rinse agent with water
before pouring it into the dispenser to get acceptable
results.
9
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Operating Your Dishwasher
note
Starting Your Dishwasher
•
The indicators around the START/STOP
button gradually light up as the cycle
progresses. When the cycle finishes, all the
indicators are lit. They turn off automatically
after two hours.
important
If the dishwasher drain line is connected to
a garbage disposal, run the disposal before
operating the dishwasher for proper drainage.
•
If power to the dishwasher is switched off at
the main power switch or there is a power
outage before the wash cycle is complete,
the selected cycle will continue when the
power comes back on. However, if power
is interrupted or the door is opened during
drying, the cycle will end.
1. Open the door and push in on the
main power switch on the top of the
door so that it is in the on position.
The control panel on the front of the
dishwasher is lit when the switch is on.
2. Close the door. Push in gently on the top of the
door until it clicks shut.
•
In hard water areas, both the dishes and the
machine can develop a white or gray film after
a while. This can be removed by replacing the
pre-wash detergent with two tablespoons of
citric acid.
3. Push the PROGRAM button repeatedly until the
indicator for the desired wash cycle is lit. See the
facing page for a description of the various wash
cycles.
4. If you want to change the temperature
setting, push the TEMPERATURE
button repeatedly to toggle between
the “normal” setting and the “economy”
setting. The temperature setting indicator is lit
when the temperature is set to normal. See the
facing page for a description of the temperature
settings.
Standby Mode
Once the cycle is finished, the dishwasher draws a
very small amount of power. Open the door and push
the main power switch to turn power off completely.
Stopping Your Dishwasher During
Operation
Push the START/STOP button for three seconds.
5. Push the START/STOP button.
The dishwasher will stop operating.
Program button
Normal Wash indicator
Quick Wash indicator
Rinse and Hold indicator
Heavy Wash indicator
Start/Stop
button
Temperature setting indicator
Temperature button
Control Panel on Front of Door
10
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Operating Your Dishwasher
Wash Cycles
Use for heavily soiled dishes like pots, pans, casserole dishes, etc. Additional
smaller items may be added after the larger items if there is still space to
conserve water and energy.
Heavy Wash
Use for normally soiled plates, glasses, bowls, serving dishes and lightly
soiled pans. This cycle is best for normally soiled mixed loads.
Normal Wash
Quick Wash
Use for very lightly soiled loads that are washed immediately after use. This
cycle can also be used for very lightly soiled glass, coffee cups, china or
other delicate items.
Use to rinse dishes that you plan to wash later that day or for rinsing the
dishes while waiting for the machine to be filled. The temperature setting
cannot be changed for this cycle.
Rinse and Hold
Water Temperature Table
Wash Water Temperature
Wash Water Temperature
Wash Cycle
When Set to “Normal” Setting When Set to “Economy” Setting
Heavy Wash
Normal Wash
Quick Wash
160°F (70°C)
150°F (65°C)
140°F (60°C)
130°F (55°C)
130°F (55°C)
85°F (30°C)*
* Higher if water supply temperature is above 85°F.
Changing the Wash Cycle After You
Start
Adding a Dish After You Start
You can add a dish, if needed, after starting your
dishwasher. Dacor recommends that you only add
items during the first five minutes of operation to
make sure they get clean.
You can change the cycle and/or temperature
selection after you start your dishwasher.
1. Push the START/STOP button for three seconds.
To add a dish:
The dishwasher will stop operating.
1. Slowly open the door. The dishwasher will stop
operating.
2. Push the PROGRAM button repeatedly to select
the new wash cycle (the indicator for the desired
wash cycle will light).
2. Wait a moment for the steam to clear.
3. Without touching any of the hot surfaces or
racks, insert the item into one of the racks,
following the normal loading instructions.
3. If you want to change the temperature setting,
push the temperature button repeatedly to toggle
between the “normal” and “economy” setting.
The temperature setting indicator is lit when the
temperature is set to normal.
4. Close the door.
5. Push on the door handle to make sure that the
door is completely shut. Operation will resume.
4. Push the START/STOP button.
Saving on Water and Energy Costs
Pausing Dishwasher Operation
•
To save energy, wait to run the wash cycle until
the dishwasher is full.
To temporarily pause dishwasher operation:
•
Open the door. The dishwasher stops operating.
To resume the cycle:
Close the door.
•
•
Use the economy temperature setting.
If the dishes are only lightly soiled you can
run the Quick Wash cycle and reduce the
temperature to 85°F (30°C).
•
11
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Care and Cleaning
warning
Cleaning the Interior
Clean only those parts of the dishwasher
listed in this manual. Clean them only in the
manner instructed. Use only the cleaning
solutions specified in this manual to clean the
dishwasher. Other cleaning solutions could
produce dangerous fumes, cause corrosion of
the metal parts and could permanently damage
the finishes.
•
The dish washing compartment of your Dacor
dishwasher is constructed of high quality
stainless steel. It remains clean during normal
use. However, if you have hard water, deposits
may form in the machine. To remove hard
water deposits, run a normal wash cycle with
two tablespoons of citric acid in the dishwasher
detergent compartment.
•
•
The control panel and the racks may be wiped
clean, if necessary, with a soft damp rag.
Cleaning the Door
Food particles on the silverware basket can be
rinsed clean under a faucet with warm water.
warning
Strainer Basket and Filter System
•
Exercise caution when cleaning around the
main power switch, the control panel and door
switch areas (see page 3 for locations). Do
not use spray cleaners of any kind around
these areas. Doing so may create an electric
shock hazard and damage the electrical parts.
warning
Do not operate the dishwasher without the
strainer, the drain outlet cover and the filter
system completely in place. The strainer, the
drain outlet cover and filter system are designed
to keep large food particles out of the mechanical
parts.
•
Always wipe stainless steel surfaces with the
grain.
1. Make sure the main power switch is off.
The strainer basket portion of the filter system should
be cleaned whenever food particles begin to build
up. Food that builds up in the other parts of the filter
system is rinsed away during each wash cycle so that
the entire filter system only needs to be cleaned twice
a year.
2. To clean the door, use only a soft cloth
dampened slightly with a solution of mild
detergent and warm water. Do not use a spray
bottle especially around the main power switch,
the door switch and the control panel.
3. To prevent odors caused by food build up, gently
clean around the door seal and corners at the
front edge of the dish washing compartment. Use
a dish brush and a low-lather detergent.
Stainer basket
Tubular filter
Door seal
Fine particle filter
Dishwasher floor
12
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Care and Cleaning
4. Pull the strainer basket and the attached tubular
Cleaning the Strainer Basket
filter up and out.
1. Lift the strainer basket straight up by the handle.
2. Rinse it out under running water in the sink.
Replace it by pressing it firmly into the hole in the
center of the filter assembly. The handle goes
toward the front of the dishwasher.
5. Pull the strainer basket free from the tubular filter.
Cleaning the Entire Filter System
warning
To avoid an electric chock hazard, disconnect
power to the dishwasher when cleaning the
entire filter system.
1. Disconnect the dishwasher power plug from the
electrical outlet or turn off power at the circuit
breaker panel.
2. Open the door and remove the bottom rack.
6. Lift the fine particle filter out of the dishwasher.
3. Turn the handle on the strainer basket once
counter-clockwise.
7. Clean the filters in the kitchen sink with a soft
sponge and mild kitchen detergent under warm
water. Rinse any food particles out of the strainer
basket.
1x
Continued...
13
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Care and Cleaning
11. Center the fine particle filter over the hole in the
Cleaning the Filter System
(Continued)
bottom of the dishwasher.
8. Remove the drain outlet cover located to the left
of the drain bottom (see the diagram below). To
remove it, grasp it and pull it to the right, out of
the hole.
12. Re-attach the strainer basket to
the tubular filter.
13. Insert the tubular filter assembly
into the hole with the handle
pointing toward the front of the
dishwasher. Turn the handle
once clockwise until it stops to
secure it in place.
Drain outlet
cover
9. Insert your finger into the drain outlet hole. Turn
the pump blade inside the hole with your finger
to loosen anything clogging it. Pull out any large
bits of food that are loosened.
1x
14. Reconnect power to the dishwasher.
10. Reinstall the drain outlet cover.
14
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Care and Cleaning
5. To release the top spray arm, first remove the
Cleaning the Spray Arms
The holes and bearings on the spray arms can
sometimes become blocked. Clean them as follows
to restore proper operation.
top rack. Pull the top rack out until it stops. Turn
both rack stops outwards on the rack mounting
rails (see diagram). Pull the rack toward you to
remove it.
1. Open the door and remove the bottom rack.
2. Pull the bottom spray arm straight up to release
it.
Rack stop
6. Remove the top spray arm in the same way as
the bottom arm and clean it. Reinstall the top
spray arm the same way as the bottom one.
3. Remove any deposits using a needle or
something similar. The washer arms also have
holes underneath.
7. Reinstall the top rack by inserting the rollers on
the base of the rack into the slots on the rack
mounting rails. Turn both rack stops inward to
lock the rack into place.
4. To reinstall, center the base of the spray arm in
the hole and push straight down until it clicks into
place.
15
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Before You Call for Service
Problem Solution Guide
Before you call for service, please review the Problem Solution Guide below.
Problem
May Be Caused By
What to Do
Dishwasher will not start Main power switch is off
(control panel is not lit)
Open door and turn on main power switch on top
of door before selecting cycle. See page 10.
Power is disconnected
Make sure power is on at the circuit breaker panel
and that the power plug is properly connected to
electrical outlet (if applicable).
Blown fuse or tripped circuit
breaker
Replace fuse or reset circuit breaker. Remove
other appliances from circuit.
Power failure
Contact electric company.
Dishwasher will not start Door not completely closed
(control panel is lit)
Gently push in on front of door until you hear a
click.
Controls not set
Make sure dishwasher controls are properly set
and door is closed. See Page 10.
No water supply
Make sure water valve is turned on.
Water supply line blocked
Make sure water supply line to dishwasher is not
kinked.
Drain pump clogged (a loud
buzzing sound is heard)
Disconnect power and clean entire filter system
and drain pump. See page 13. Reconnect power
and attempt to restart. If problem persists, shut off
the water supply, disconnect power and call for
service.
Dishwasher has detected a
fault condition (the Normal
Wash light blinks, dishwasher
does not start)
Call for service.
Unusual noise
Improper loading
Utensils may not be secure or something small
may have dropped from the rack. Water may
cause utensils to rattle. Make sure dishware is
secure.
Spray arms not rotating
properly
Make sure that both spray arms rotate freely. Make
sure that items do not obstruct movement of spray
arms. If necessary, clear any obstructions.
Make sure holes in spray arms are not blocked. If
necessary, clean spray arms. See page 15.
Drain pump makes droning
Turn off water valve, disconnect power and call for
sound that can be heard from service.
outside dishwasher and does
not stop when main power
switch is turned off
Rack guides may make noise Allow a week of use for rack guides to settle into
if the dishwasher is brand new place.
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Before You Call for Service
Problem
May Be Caused By
What to Do
Water left in bottom of
dishwasher near filters,
dishwasher will not drain
Dish washing cycle not
complete
Allow dishwasher to complete cycle.
Obstruction in the drain hose Check for kinked drain hose. Disconnect end of
or air gap is plugged
drain hose. Check for debris in hose or any other
part of drain system/plumbing. NOTE: The cone-
shaped part of the hose must be at least 5/8”
(1.6 cm).
Filter system clogged
Clean entire filter system. See page 13.
Water backs up in sink
when dishwasher drains
Garbage disposal or sink
trap full
Run garbage disposal to eliminate food and
obstructions in sink. Make sure sink drains properly.
Bad odor in washing
compartment
Door seal and surrounding
area dirty
See instructions for cleaning door on page 12.
Detergent left in detergent Dispenser lid blocked
compartment (Detergent
Detergent lid may not be opening. Check for items
blocking it.
compartment will not
open)
Old detergent
Do not use detergent that is hard or caked inside
box. Use only fresh detergent. Add detergent to
dishwasher just before starting it.
Spray arms do not rotate
properly
Make sure that both spray arms rotate freely. Make
sure that items do not obstruct movement of spray
arms. If necessary, clear any obstructions.
Make sure holes in spray arms are not blocked. If
necessary, clear holes with a pointed object and
rinse under water.
Dishes not dry
No rinse agent
Plastic items
Fill rinse agent dispenser. Rinse agent helps dishes
to dry faster.
Certain plastic materials are difficult to dry. Plastics
may need to be towel dried.
Improper loading or
unloading
Do not overload or nest items. Make sure
dishwasher is loaded according to instructions
starting on page 4.
Dry cycle interrupted
Improper loading
Door opened too soon. Make sure dry portion of
cycle is complete before opening door.
Chipping or breaking of
glassware
Do not overload. Load between rack prongs, not
over them. Glasses loaded over prongs will not
be supported and may chip or break. Make sure
glassware is secure and can’t come loose. Always
use the top rack for delicate items.
Dishes are not clean
Spray arms do not rotate
properly
Make sure that both spray arms rotate freely. Make
sure that items do not obstruct movement of spray
arms. If necessary, clear any obstructions.
Make sure holes in spray arms are not blocked. If
necessary, clean spray arms. See page 4.
Incorrect detergent use
Use only correct amount of dishwasher detergent
according to water hardness. See page 8. Fill
dispenser only when ready to start the dishwasher.
Do not use old or caked detergent. Store
dishwasher detergent in dry place and in a closed
container. Change the dishwasher detergent if
results are still poor.
Continued....
17
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Before You Call for Service
Problem Solution Guide (Continued)
Problem
May Be Caused By
What to Do
Dishes are not clean
(cont.)
Cycle selected is too short Select normal or heavy wash cycle.
Incorrect loading
Make sure dishes and flatware are loaded properly.
See Loading Your Dishwasher section. Make sure all
items are loaded securely and do not tip over.
Filter system clogged
Make sure filter system is clean and properly installed.
See page 12.
Detergent build-up in
dishwashing compartment
Pour a teaspoon to tablespoon of citric acid crystals
or white vinegar into the pre-wash compartment in
the detergent dispenser. Run a normal cycle with no
dishes.
Chucks of food left on
Check to make sure drain outlet cover is in place. See
page 14.
dishes or in dishwasher
compartment due to drain
outlet cover being removed
Whitish-blue sticky film To much rinse agent
See page 9 to change rinse agent dispenser setting.
on dishes
Using liquid rinse agent
Do not use rinse agent with detergent that contains
rinse agent or change detergent type.
with a detergent that
already contains rinse
agent
Spotting and filming
Hard water/incorrect use of Use correct amount of dishwasher detergent or change
dishwasher detergent
detergent type. See page 8. NOTE: phosphate free
detergents do not work well with hard water.
You may need a home water softener.
Make sure rinse agent dispenser is full.
See page 9.
No rinse agent
Rinse agent dispenser not
set correctly
Too little water
Make sure water valve is fully open. Make sure that
water pressure is between 4.2 and 140 p.s.i. and flow
rate is a minimum of 3.0 gpm.
Spray arms do not rotate
properly
Make sure that both spray arms rotate freely. Make
sure that items do not obstruct movement of spray
arms. If necessary, clear any obstructions.
Make sure holes in spray arms are not blocked. If
necessary, clear holes with a pointed object and rinse
under water.
Strainer blocked
Etching
Check strainer. Clean if necessary.
Washing at too high a temperature and/or using too
much detergent can cause etching on (crystal) glass
(a permanent condition). To prevent damage, wash
(crystal) glass at “economy” temperature and dispense
dishwasher detergent according to page 8.
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Before You Call for Service
Problem
May Be Caused By
What to Do
Marks, discoloration or
other stains
Aluminum utensils
rubbing against items
during wash cycle
Be sure aluminum utensils, especially light weight, foil-
type pans, do not touch dishes.
Lipstick and tea can be
Change to a dish washing detergent with bleach.
difficult to remove
Yellow or brown marks
Iron or manganese in
water
To remove spots, use a non-abrasive cleaner.
Temporary solution:
Pour a teaspoon to tablespoon of citric acid crystals
in place of the pre-wash detergent in the detergent
dispenser. Follow this pre-wash with a full detergent
wash. Use the Heavy Wash cycle.
Permanent solution: Install an iron removal system in
the water supply.
Washing copper with
sterling silver
Yellow film on sterling silver results when you wash
copper utensils in the same load. Silver polish will
usually remove this type of stain.
Tea or coffee (tannic acid) Remove tea or coffee stains by hand using a solution
stains
of ½ cup bleach and three cups warm water. Do not
use on sterling silver or silver plate.
Discoloration of stainless Allowing salty or acidic
Rinse flatware that is to stand several hours before
steel, silver plate
foods to remain on
washing.
flatware
Silver contacting stainless Do not put flatware made of different materials in the
steel or aluminum
same silverware basket compartment. Direct contact
to stainless steel can cause permanent damage to
silver.
Distortion of plastics
Plastic item not
dishwasher safe
Do not wash plastic items in dishwasher that are not
“dishwasher safe.”
Marks on melamine and Porous material
plastics
Use a special cleaner for plastic.
19
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Warranty and Service
TWENTY-FIVE YEAR WARRANTY
Getting Help
On rust-through of stainless steel tank and door.
Warranty is null and void if non-CUL approved product is
transported from the U.S.
Before you request service, please review the
Problem Solution Guide starting on page 16. If you
have performed the checks in the Problem Solution
Guide and the problem has not been remedied,
please contact us at one of the numbers below.
Prior to requesting service, it is helpful to be familiar
with the warranty terms and conditions listed in the
Warranty section on this page.
OUTSIDE THE FIFTY STATES OF THE U.S.A., THE
DISTRICT OF COLUMBIA AND CANADA: LIMITED
FIRST-YEAR WARRANTY
If your DACOR product fails to function within one
year of the original date of purchase, due to a defect in
material or workmanship, DACOR will furnish a new part,
F.O.B. factory, to replace the defective part. All delivery,
installation, and labor costs are the responsibility of the
purchaser. The owner must provide proof of purchase
upon request and have the appliance accessible for
service.
For warranty repairs, call:
Dacor Distinctive Service:
Phone: (877) 337-3226 (U.S.A. and Canada)
Business Hours: 6:00 a.m. - 4:00 p.m. Pacific Time
What is Not Covered:
For a list of Dacor service agents for non-
warranty repairs:
•
•
•
Failure of the product caused by faulty installation,
improper usage, or neglect of required maintenance.
Dacor Customer Service:
Service calls to educate the customer in the proper
use and care of the product.
Phone: (800) 793-0093 (U.S.A. and Canada)
Business Hours: 6:00 a.m. - 5:00 p.m. Pacific Time
Failure of the product when used for commercial,
business, rental or any application other than for
residential consumer use.
Contact us through our web site at:
•
•
•
Replacement of house fuses or fuse boxes, or
resetting of circuit breakers.
At Dacor, we believe that our quality of service
equals that of our product. Should your experience
with our service network or product be different,
please contact our Customer Service Team and
share your encounter with us. We will do our utmost
to resolve the situation for you and deliver on our
Dacor promise. If you need anything clarified, just let
us know.
Damage to the product caused by accident, fire,
flood or other acts of God.
Breakage, discoloration or damage to glass, metal
surfaces, plastic components, trim, paint, porcelain or
other cosmetic finish, caused by improper usage or
care, abuse, or neglect.
THE REMEDIES PROVIDED FOR THE ABOVE
EXPRESS WARRANTIES ARE THE SOLE AND
EXCLUSIVE REMEDIES. THEREFORE, NO OTHER
EXPRESS WARRANTIES ARE MADE, AND OUTSIDE
THE FIFTY STATES OF THE UNITED STATES
AND THE DISTRICT OF COLUMBIA, ALL IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO,
ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR USE OR PURPOSE
ARE LIMITED IN DURATION TO ONE YEAR FROM
THE DATE OF ORIGINAL PURCHASE. IN NO EVENT
SHALL DACOR BE LIABLE FOR INCIDENTAL
EXPENSE OR CONSEQUENTIAL DAMAGES. NO
WARRANTIES, EXPRESSED OR IMPLIED, ARE MADE
TO ANY BUYER FOR RESALE.
Warranty
What is Covered:
CERTIFICATE OF WARRANTIES: DACOR
DISHWASHERS
WITHIN THE FIFTY STATES OF THE U.S.A., THE
DISTRICT OF COLUMBIA AND CANADA: FULL ONE-
YEAR WARRANTY
If your DACOR product fails to function within one year of
the original date of purchase, due to a defect in material
or workman-ship, DACOR will remedy the defect without
charge to you or subsequent users. The owner must
provide proof of purchase upon request and have the
appliance accessible for service.
Some states do not allow limitations on how long an
implied warranty lasts or do not allow the exclusion or
limitation of incidental or consequential damages, so the
above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you
may also have other rights that vary from state to state.
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fold here
NO POSTAGE
NECESSARY
IF MAILED
IN THE
UNITED STATES
BUSINESS REPLY MAIL
FIRST-CLASS MAIL PERMIT NO 1600 CITY OF INDUSTRY CA
POSTAGE WILL BE PAID BY ADDRESSEE
DACOR
ATTN WARRANTY PROCESSING DEPT
PO BOX 90070
CITY OF INDUSTRY CA 91715-9907
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WARRANTY INFORMATION
IMPORTANT:
Your warranty will not be activated until you activate it online or return this form to Dacor. If you have purchased more
than one Dacor product, please return all forms in one envelope or activate the warranty for each product online.
Please rest assured that under no conditions will Dacor sell your name or any of the information on this form for mailing list purposes. We
are very grateful that you have chosen Dacor products for your home and do not consider the sale of such information to be a proper way
of expressing our gratitude!
Owner’s Name:
Last (Please Print or Type)
First
Middle
Street:
City:
State:
Telephone:
Zip:
Zip:
Purchase Date:
Dealer:
City:
Email:
State:
Your willingness to take a few seconds to fill in the section below will be sincerely appreciated. Thank you.
1. How were you first exposed to Dacor products? (Please check one only.)
A. T.V. Cooking Show
B. Magazine
C. Appliance Dealer Showroom
D. Kitchen Dealer Showroom
E. Home Show
F
Builder
G. Architect/Designer
H. Another Dacor Owner
I. Model Home
J. Other
2. Where did you buy your Dacor appliances?
A. Appliance Dealer
B. Kitchen Dealer
C. Builder Supplier
D. Builder
E. Other
3. For what purpose was the product purchased?
A. Replacement only
B. Part of a Remodel
C. New Home
D. Other
4. What is your household income?
A. Under $75,000
B. $75,000 – $100,000
C. $100,000 – $150,000
D. $150,000 – $200,000
E. $200,000 – $250,000
F. Over $250,000
5. What other brands of appliances do you have in your kitchen?
A. Cooktop
B. Oven
C. Dishwasher
D. Refrigerator
6. Would you buy or recommend another Dacor product?
Yes
No
Comments:
Thank you very much for your assistance. The information you have
provided will be extremely valuable in helping us plan for the future
and giving you the support you deserve.
Web site:
Corporate phone:
(800) 793-0093
Item No.: 80 889 21 Rev. 04
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