Dacor Cooktop ETT304 1 User Manual

Use and Care Manual  
®
Millennia Electric Cooktop  
Models: ETT304-1, ETT365-2, MET304 and METB365-1  
Style varies. Model ETT304-1 shown.  
Ta b l e o f C o n t e n t s  
Important Safety Instructions .................................1  
Cooktop Features................................................4  
Cooktop Operation.............................................5  
Care and Cleaning .............................................7  
Before You Call for Service...................................7  
Parts and Accessories..........................................7  
Warranty and Service .........................................8  
Warranty Card.....................................Back Cover  
Part No. 65171 Rev. K  
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Important Safety Instructions  
INsTAllER: PLEASE LEAVE THIS GUIDE WITH THE  
APPLIANCE.  
DANGER  
DANGER – TO REDUCE THE RISK OF INJURY TO PERSONS  
CONsUMER: READ THIS USE AND CARE MANUAL  
IN THE EVENT OF A COOKTOP GREASE FIRE:  
COMPLETELY BEFORE USING THIS APPLIANCE. SAVE IT  
FOR FUTURE REFERENCE. IT CONTAINS IMPORTANT USE  
AND CARE INFORMATION. KEEP YOUR SALES RECEIPT OR  
CANCELED CHECK IN A SAFE PLACE. PROOF OF ORIGINAL  
PURCHASE DATE IS REQUIRED FOR WARRANTY SERVICE.  
SMOTHER FLAMES with a close-fitting lid, cookie sheet  
or metal tray, then turn off the cooktop. BE CAREFUL TO  
PREVENT BURNS. If the flames do not go out immediately,  
EVACUATE AND CALL THE FIRE DEPARTMENT.  
NEVER PICK UP A FLAMING PAN - you may be burned.  
For warranty and service information, see page 8.  
DO NOT USE WATER, including wet dish clothes or towels -  
a violent steam explosion may result.  
If you have any questions (other than warranty questions), call:  
Use a fire extinguisher ONLY if:  
Dacor Customer Service  
1 (800) 793-0093 (U.S.A. and Canada)  
Monday — Friday 6:00 a.m. to 5:00 p.m. Pacific Time  
You have a Class ABC extinguisher and you already  
know how to operate it.  
The fire is small and contained in the area where it  
started.  
Have the complete model and serial number identification for your  
cooktop ready. These numbers are located on the appliance data  
label located on the bottom of the chassis. Write these numbers  
below for easy access.  
The fire department is being called.  
You can fight the fire with your back to an exit.  
DANGER  
Always contact the Dacor Customer Service Team about problems  
or situations that you do not understand.  
IMPORTANT: To avoid the possibility of explosion or fire, do not  
store or use combustible, flammable or explosive vapors and  
liquids (such as gasoline) inside or in the vicinity of this or any  
other appliance. Also keep items that could explode, such as  
aerosol cans away from the cooktop. Do not store flammable or  
explosive materials in adjacent cabinets or areas.  
Model Number ________________________________________  
Serial Number ________________________________________  
Date of Purchase ______________________________________  
WARNING  
Important Information About  
Safety Instructions  
Safety Symbols and Labels  
WARNING – NEVER use this appliance as a space heater  
to heat or warm the room.  
WARNING  
WARNING – NEVER cover any slots, holes or passages in the  
chassis bottom with materials such as aluminum foil. Doing  
so blocks air flow through the appliance and may create a fire  
hazard. Aluminum foil linings may also trap heat, causing a fire  
hazard.  
DANGER  
DANGER – Immediate hazards that WIll result in severe  
personal injury or death.  
WARNING  
CAUTION  
WARNING – Hazards or unsafe practices that COUlD result in  
Do not store items of interest to children on top of or above the  
cooktop. Children could be burned or injured while climbing over  
the appliance.  
severe personal injury or death.  
CAUTION  
CAUTION – Hazards or unsafe practices that COUlD result in  
minor personal injury or property damage.  
The Important Safety Instructions and warnings in this manual  
are not meant to cover all possible problems and situations that  
can occur. Use common sense and caution when installing,  
maintaining or operating this or any other appliance.  
Since we continually improve the quality and performance of our  
products, we may need to make changes to this appliance without  
latest version of this manual.  
READ AND sAvE ThEsE INsTRUCTIONs  
1
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Important Safety Instructions  
General Safety Precautions  
To reduce the risk of fire, electric shock, serious injury or death when using your range, follow basic safety precautions, including the  
following:  
WARNING  
If you receive a damaged product, immediately contact your dealer or builder. Do not install or use a damaged appliance.  
Do not operate the cooktop if the ceramic glass top is broken or severely pitted. Call a qualified technician to repair it.  
Make sure that the cooktop has been properly installed and grounded by a qualified installer according to the accompanying  
installation instructions. Have the installer show you the location of the circuit breaker panel or fuse box so that you know where  
and how to turn off power to the range.  
Do not install, repair or replace any part of the cooktop unless specifically recommended in the literature accompanying it. A  
qualified service technician should perform all other service.  
Before performing any type of service, make sure that power to the range is turned off at the circuit breaker or fuse box.  
NEVER block or cover any slots, holes or passages anywhere on the chassis. Doing so blocks airflow through the chassis and  
may cause a fire hazard.  
Only use the cooktop for cooking tasks expected of a home appliance as outlined in this manual. This appliance is not intended  
for commercial use.  
DO NOT TOUCH THE SURFACES OF THE COOKTOP, OTHER THAN THE CONTROLS, DURING OR IMMEDIATELY AFTER  
USE.  
Make sure individuals who use the cooktop are able to operate it properly.  
Never allow anyone, including children to sit, stand or climb on any part of the cooktop. Doing so may cause damage, serious  
injury or death. Do not leave children or pets alone or unattended in the area around the cooktop. Do not allow children to play  
with the controls or touch other parts of the cooktop.  
Do not tamper with the controls.  
Do not cover the cooktop with anything except properly selected utensils. Decorative covers may cause a fire hazard or damage  
to the cooktop if an element is accidentally turned on with the cover in place.  
Do not heat unopened food containers such as baby food jars, cans or eggs. Pressure build up may cause the container to burst  
and cause injury.  
Clean and maintain the cooktop regularly as instructed in this manual. Keep the cooktop, ventilation filters and range hood free  
of grease that could catch fire. Clean only the parts specified in this manual. Clean them only in the manner instructed.  
Do not wear loose or hanging apparel while using the cooktop. Do not allow clothing to come into contact with the top of the  
cooktop or surrounding areas during and immediately after use.  
Do not use towels or bulky cloth as pot holders.  
Do not hang flammable or heat sensitive objects over the cooktop.  
If the cooktop is near a window, do not use long curtains as window treatment. The curtains could blow over the top and create a  
fire hazard.  
To avoid the possibility of fire, do not leave the cooktop unattended when in use.  
Keep flammable items, such as paper, cardboard, plastic and cloth away from the elements and other hot surfaces. Do not allow  
pot holders to touch hot surfaces.  
When deep fat frying:  
Be certain that the pan is large enough to contain the desired volume of food without overflow caused by the bubbling of the  
fat. Never leave a deep fat fryer unattended.  
Avoid frying moist or frost-covered foods. Foods with high water content may cause spattering or spilling of the hot fat.  
Heat fat slowly, and stir together any combination of oils and fats prior to applying heat. Utilize a deep fat frying thermometer  
to avoid heating the fat to temperatures above the flash point.  
Do not use the cooktop as a counter to store utensils or other items. Doing so may damage the items, the elements and/or the  
cooktop.  
To avoid a burn hazard, always turn pan handles to the side or to the back of the range. Do not turn handles outward from the  
range where they may be easily hit, causing hot food to spill.  
Do not allow pans to boil dry.  
2
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Important Safety Instructions  
WARNING  
Use extreme caution if adding water to food on a hot cooktop. The steam can cause serious burns or scalds.  
Always use potholders when removing cookware from the cooktop. Use only dry pot holders. Wet pot holders can cause steam  
burns.  
Use cookware only for its intended purpose. Check the manufacturer’s recommendations before use to determine if a utensil is  
suitable for use on a cooktop. Certain types of glass, ceramic and earthenware are not suitable for use on a cooktop. Personal  
injury or damage may result from the improper use of cookware.  
Select cookware carefully. Use utensils of the proper size, material and construction for the particular type of cooking task.  
Utensils need to be large enough to contain the desired quantity of food without boil-overs or spill-overs. Choose pans with easy  
to hold handles that will stay cool while cooking. Do not use utensils with loose handles. Avoid using pans that are too heavy to  
lift safely.  
Before using glazed cookware, such as glass, ceramic or earthenware, check the manufacturer’s temperature and usage  
recommendations. Glazed cookware that is not designed for high heat use may crack or break, causing a spill or burn hazard.  
CAUTION  
Do not set cookware with sharp edges on the bottom (such as support legs with sharp corners) on the cooktop. Damage to the  
glass surface may occur.  
Do not allow anything that melts easily, such as plastic objects, aluminum foil, sugar and foods with high sugar content, to  
directly come in contact with the glass surface. In the event that this condition occurs, immediately turn off the cooktop and allow  
it to cool. Once cool, remove the residue from the hot zone with a razor scraper.  
Do not allow acids (citrus juices, tomato sauces, etc.) to remain on the cooktop surface. The porcelain finish may stain.  
To prevent damage to the cooktop, do not place food directly on the cooktop surface when it is warm or hot. Always use  
cookware.  
Never use the cooktop surface as a cutting board.  
Do not try to remove heavy spills with a sharp object such as a knife or metal spatula. Sharp objects may scratch the range’s  
surfaces.  
Do not store plastic or other utensils with low melting temperatures in drawers immediately below the cooktop.  
Do not slide cookware across the cooktop. Sliding may damage the finish. Lift utensils to reposition them.  
Do no place large pots, griddles or grill across two elements (except across the bridge element on model METB365-1). Bridging  
across two elements will create stress on the cooktop which can result in cracking.  
Non-stick coatings, when heated, can be harmful to birds. Remove birds to a separate, well-ventilated room during cooking.  
3
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Cooktop Features  
About the Cooktop  
Each element has a corresponding residual heat indicator  
The left front element on all models is a dual element.  
light next to the cooktop controls. The indicator light remains  
lit after the element is turned off until the glass cools to a safe  
temperature of 140ºF.  
It consists of two elements that you may operate  
simultaneously for heavy cooking demands. The inner  
element may be operated alone for improved simmering with  
smaller utensils.  
Dacor glass ceramic cooktops contain ribbon type radiant  
heating elements in various sizes and heat outputs to allow  
the user the greatest cooking flexibility. The ribbon radiant  
heaters begin to glow a few seconds after activation.  
Bridge element (model METB365-1 only): The bridge element  
is a separate element located between the right front and  
right rear elements. It creates a large three-in-one element  
along the right side of the cooktop. The bridge element is  
ideal for providing even heat for a large griddle or grill.  
All of the elements feature temperature limiters to ensure a  
safe operating temperature for the glass ceramic top. The  
elements automatically cycle between off and full power. As  
the numeric setting on the control is increased, the element  
will stay at full power for longer periods of time.  
7 inch  
1500 Watts  
6 ½ inch  
1200 Watts  
9 inch  
2100 Watts  
6 ½ inch  
1200 Watts  
7 ¾ inch  
1800 Watts  
5 ½ inch  
5 1/2 inch  
1000 Watts  
1000 Watts  
Dual element  
Dual element  
9 ¾ inch  
2400 Watts  
(total)  
7 inch  
1500 Watts  
Cooktop  
controls  
9 ¾ inch  
2400 Watts  
(total)  
Cooktop  
controls  
7 ¾ inch  
1800 Watts  
ETT365-2 Cooktop layout  
ETT304-1 Cooktop layout  
7 inch  
1500 Watts  
7 ½ inch  
1800 Watts  
7 ½ inch  
1800 Watts  
6 ½ inch  
1200 Watts  
7 inch  
1500 Watts  
Bridge burner  
800 Watts  
1
1
1
1
1
2
2
2
2
2
3
3
3
3
3
4
4
4
4
4
5
5
5
5
5
6
6
6
6
6
7
7
7
7
7
8
8
8
8
8
9
9
9
9
9
1
0
ON/OFF  
ON/OFF  
ON/OFF  
ON/OFF  
ON/OFF  
10  
5 ½ inch  
1000 Watts  
ON/OFF  
ON/OFF  
ON/OFF  
5 ½ inch  
1000 Watts  
10  
10  
10  
ON/OFF  
Dual element  
Dual element  
Cooktop  
controls  
Cooktop  
controls  
6 inch  
1200 Watts  
7 ½ inch  
1800 Watts  
9 ¾ inch  
2400 Watts  
(total)  
9 ¾ inch  
2400 Watts  
(total)  
MET304 Cooktop Element layout  
METB365-1 Cooktop Element layout  
4
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Cooktop Operation  
Before Using the Cooktop...  
Selecting the Proper Cookware  
Clean the cooktop thoroughly before operating it for the first  
Utensils will affect the overall safety and performance of cooktop  
cooking, so it is important to select them carefully. An improperly  
selected utensil will not cook efficiently or evenly.  
time, according to the Care and Cleaning section.  
During the first uses of the cooktop, you may smell a slight  
burning odor or see light smoke. These conditions are normal  
for new glass ceramic cooktops.  
For best results: use medium to heavy-gauge metal cookware  
with flat and smooth bottoms for greatest efficiency. Also choose  
cookware that closely matches the diameter of the element. Use  
utensils with tight fitting lids to retain heat, odors and steam.  
Be certain that the cookware and glass surfaces are clean  
and dry before you turn on an element and place a pot or pan  
on the cooktop.  
Operating the Element Controls  
To turn an element off, press the ON/OFF key for the that  
element. To turn off all elements at once press the Dacor  
logo key at the bottom of the cooktop controls rapidly two  
times. The residual heat indicator lights will remain lit until the  
corresponding elements are safe to touch.  
Models ETT304-1 and ETT365-2  
NOTE: See page 6 for models MET304 and METB365-1.  
IMPORTANT: When power to the cooktop is turned on after being  
interrupted, the cooktop controls take a few seconds to come on.  
For safety, the cooktop controls come on in locked mode. See  
Locking and Unlocking the Cooktop Controls to unlock the  
controls.  
locking and Unlocking the Cooktop Controls  
To avoid accidentally turning on an element or to make it more  
difficult for children to operate, activate the cooktop lock feature.  
Each element has it’s own ON/OFF key. The  
shaded part of the diagram on each ON/OFF key  
indicates the element it controls.  
To make the cooktop controls non-operational, press and  
hold the Dacor logo key for approximately three seconds.  
The cooktop will beep three times and the element keys will  
stop working. The light behind the Dacor logo will come on  
indicating that the controls are locked.  
To turn an element on, press lightly on the  
ON/OFF key for the desired element, then press either the  
UP (▲) or DOWN (▼) heat level control key. The element  
will come on at a setting of “5” as indicated by the lights  
above the numbers. Press the UP (▲) or DOWN (▼) key  
repeatedly to change the heat level.  
To re-activate the controls, push and hold the Dacor logo  
key again for three seconds. Three beeps will sound and the  
Dacor logo light will go out when the controls are unlocked.  
To activate the outer element on the dual element, first  
activate the inner element. Press the ON/OFF key for the left  
front element and the UP (▲) or DOWN (▼) key. Activate the  
outer element by pressing the outer element key (the circle)  
on the right side of the element control. Adjust the heat level  
for the dual element with the UP (▲) and DOWN (▼) keys.  
The outer heating element cannot be operated alone.  
Residual heat  
indicator lights  
Heat level  
control keys  
Residual heat  
indicator lights  
Heat level  
control keys  
Left front  
element outer  
element key  
Left front  
element outer  
element key  
Dacor  
logo key  
Dacor  
logo key  
ON/OFF keys  
ETT304-1 Cooktop Controls  
ON/OFF keys  
ETT365-2 Cooktop Controls  
5
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Cooktop Operation  
Operating the Element Controls (Continued)  
Models MET304 and METB365-1  
Electric Glide  
heat control  
keys  
IMPORTANT: When power to the cooktop is turned on after  
Residual heat  
indicator lights  
being interrupted, the cooktop controls take a few seconds to  
ON/OFF keys  
come on. For safety, the cooktop controls come on in locked  
mode. See Locking and Unlocking the Cooktop Controls to  
unlock the controls.  
1
1
1
1
2
2
2
2
3
3
3
3
4
4
4
4
5
5
5
5
6
6
6
6
7
7
7
7
8
8
8
8
9
9
9
9
10  
10  
10  
10  
Each element has it’s own ON/OFF key. The  
shaded part of the diagram on each ON/OFF key  
indicates the element it controls.  
ON/OFF  
ON/OFF  
To turn an element on, press lightly on the ON/  
ON/OFF  
ON/OFF  
OFF key for the desired element, then press one of the  
corresponding number keys on the Electric Glide™ control to  
select the heat level. The element will come on at the setting  
selected as indicated by the light bar above the Electric Glide  
control. Slide your finger back and forth along the numbers  
on the Electric Glide control to change the heat level.  
To activate the outer element on the dual element, first  
activate the inner element. Press the ON/OFF key for the left  
front element and press a number setting. Activate the outer  
element by pressing the outer element key (the circle) on the  
right side of the element controls. Adjust the heat level for the  
dual element with the Electric Glide control. The outer heating  
element cannot be operated alone.  
ON/OFF  
Left front  
element outer  
element key  
CANCEL • SECURE  
CANCEL • SECURE  
key and light  
MET304 Cooktop Controls  
To turn the bridge element on, turn on the right front and right  
rear elements at the desired heat levels. Press the bridge  
element key, located on the right side of the bottom  
element control. The bridge element will come on  
at the same heat setting as the right front element.  
The bridge element heat setting is controlled in  
combination with the right front element using it’s Electric  
Glide control.  
Electric Glide  
heat control  
keys  
Residual heat  
indicator lights  
ON/OFF keys  
NOTE: See the Accessories section to order the optional  
Dacor AMG11 griddle. It fits perfectly across the three  
elements on the right side of the cooktop.  
1
1
1
1
1
2
2
2
2
2
3
3
3
3
3
4
4
4
4
4
5
5
5
5
5
6
6
6
6
6
7
7
7
7
7
8
8
8
8
8
9
10  
10  
10  
10  
10  
To turn an element off, press the ON/OFF key for the that  
element. To turn off all elements at once press the  
CANCEL • SECURE key rapidly two times.  
9
9
9
9
ON/OFF  
The residual heat indicators will remain lit until the  
corresponding elements are safe to touch.  
ON/OFF  
ON/OFF  
locking and Unlocking the Cooktop Controls  
To avoid accidentally turning on an element or to make it more  
difficult for children to operate, activate the cooktop lock feature.  
To make the cooktop controls  
ON/OFF  
non-operational, press and hold  
the CANCEL • SECURE key for  
approximately three seconds. The  
cooktop will beep three times and  
the element keys will stop working.  
CANCEL • SECURE  
Bridge  
element element outer  
key element key  
Left front  
CANCEL • SECURE  
CANCEL • SECURE  
key and light  
The light behind the CANCEL • SECURE key will come on  
indicating that the controls are locked.  
METB365-1 Cooktop Controls  
To re-activate the controls, push and hold the  
CANCEL • SECURE key again for three seconds. Three  
beeps will sound and the CANCEL • SECURE indicator light  
will go out when the controls are unlocked.  
6
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Care and Cleaning  
Proper cleaning is necessary for best cooktop performance  
and appearance and to ensure safe operation. Clean the  
surface using the following procedures after each use.  
Cleaning the Cooktop Surface  
To clean the cooktop, apply about a ¼ teaspoon of  
WARNING  
non-abrasive cleaner, such as the supplied Dacor Cooktop  
Cleaning Creme*, to the ceramic glass surface with a lightly  
dampened clean cloth. Use a second clean cloth to remove  
any remaining cleaner residue. Wipe the cooktop surface with  
a dry cloth to completely eliminate any remaining moisture.  
Before cleaning the cooktop make sure that all cooktop  
elements are off and cool enough to safely touch.  
Lock the cooktop controls during cleaning to avoid personal  
injury. See the Cooktop Operation section.  
* See the Parts and Accessories section below for reorder  
information.  
To avoid dangerous fumes and damage to the cooktop,  
use only the cleaners specified. Use them only as  
instructed.  
To remove heavy or burned-on spills, first allow the cooktop  
to cool. Using a razor blade scraper held at a 30° angle to the  
cooktop surface, gently scrape off any burned-on substances.  
Remove any remaining residue by applying the Dacor  
Cooktop Cleaning Creme. Be careful not to scratch or gouge  
the surface.  
To prevent damage to the glass finish do not use abrasive  
cleaners or scrubbers. They may cause permanent  
damage.  
Do not remove heavy spills with a sharp object like a knife  
or metal spatula. Sharp objects may scratch the surfaces.  
Wiping the cooktop with a sponge or dish cloth may leave a  
film that will discolor during the next heating cycle. Remove  
any resulting discoloration using the recommended cleaner  
when the cooktop is cool.  
Always clean the cooktop cautiously. If using a damp  
sponge or cloth, wait until the cooktop has cooled  
sufficiently to prevent steam burns.  
Before You Call for Service  
Problem Solution Guide  
Before you call for service, please review the potential problems, possible causes and remedies shown in the table.  
Problem  
Possible Cause  
Remedy  
Nothing works.  
Cooktop is not connected to electrical  
power.  
Have cooktop connected to a  
properly sized electrical power  
supply by a licensed electrician.  
Power supply is off.  
Check to make sure the power is  
turned on at the circuit breaker or  
fuse box. Check for tripped circuit  
breaker or blown fuse.  
Cooktop controls are locked.  
Power failure.  
See Cooktop Operation section.  
Call power company.  
Cooktop heating elements go off and on even  
on high setting.  
The heating element temperature limiters  
automatically turn the elements off and on  
to regulate the cooktop temperature.  
Normal operation.  
Glass ceramic surface is see-through or red in  
color.  
Under direct or bright lighting, you may  
Normal properties of black ceramic  
sometimes be able to see through the glass glass panel on the cooktop.  
and into the chassis due to its transparent  
quality. You may also notice a red tint under  
these conditions.  
Parts and Accessories  
Description  
Part Number  
A300  
Dacor Cooktop Cleaning Cream  
Cast aluminum griddle, designed to fit perfectly over the bridge element on model METB365-1  
Dacor Signature Gourmet Cookware Collection  
AMG11  
7
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Warranty and Service  
What Is Not Covered  
If You Need Service  
Failure of the product caused by faulty installation, improper  
usage, or neglect of required maintenance.  
Before you obtain service, please review the Before You Call  
for Service section on page 7. If you have performed the checks  
in the Problem Solution Guide and the problem has not been  
remedied, please contact us at one of the numbers below. Prior  
to requesting service, it is helpful to be familiar with the warranty  
terms and conditions listed in the Warranty section below.  
Service calls to educate the customer in the proper use and  
care of the product.  
Failure of the product when used for commercial, business,  
rental or any application other than for residential consumer  
use.  
For warranty repairs, call:  
Dacor Distinctive service  
Replacement of house fuses or fuse boxes, or resetting of  
circuit breakers.  
Phone: (877) 337-3226 (U.S.A. and Canada)  
Monday — Friday 6:00 a.m. to 4:00 p.m. Pacific Time  
Damage to the product caused by accident, fire, flood or  
other acts of God.  
For a list of Dacor service agents for non-warranty repairs:  
Dacor Customer service  
Breakage, discoloration or damage to glass, metal surfaces,  
plastic components, trim, paint, or other cosmetic finish,  
caused by improper usage or care, abuse, or neglect.  
Phone: (800) 793-0093 (U.S.A. and Canada)  
THE REMEDIES PROVIDED FOR IN THE ABOVE EXPRESSED  
WARRANTIES ARE THE SOLE AND EXCLUSIVE REMEDIES.  
THEREFORE, NO OTHER EXPRESSED WARRANTIES ARE  
MADE, AND OUTSIDE THE FIFTY STATES OF THE UNITED  
STATES, THE DISTRICT OF COLUMBIA AND CANADA, ALL  
IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO,  
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS  
FOR A PARTICULAR USE OR PURPOSE, ARE LIMITED IN  
DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL  
PURCHASE. IN NO EVENT SHALL DACOR BE LIABLE FOR  
INCIDENTAL EXPENSE OR CONSEQUENTIAL DAMAGES. NO  
WARRANTIES, EXPRESSED OR IMPLIED, ARE MADE TO ANY  
BUYER FOR RESALE.  
Monday — Friday 6:00 a.m. to 5:00 p.m. Pacific Time  
At Dacor, we believe that our quality of service equals that of our  
product. Should your experience with our service network or  
product be different, please contact our Customer Service Team  
and share your encounter with us. We will do our utmost to  
resolve the situation for you and deliver on our Dacor promise.  
Warranty  
What Is Covered  
CERTIFICATE OF WARRANTIES  
Some states do not allow limitations on how long an implied  
warranty lasts, or do not allow the exclusion or limitation of  
inconsequential damages, so the above limitations or exclusions  
may not apply to you. This warranty gives you specific legal rights,  
and you may also have other rights that vary from state to state.  
DACOR MILLENNIA ELECTRIC COOKTOPS  
WIThIN ThE FIFTY sTATEs OF ThE U.s.A., ThE DIsTRICT OF  
COlUMBIA AND CANADA*:  
FULL ONE-YEAR WARRANTY  
If your DACOR product fails to function within one year of  
the original date of purchase, due to a defect in material or  
workmanship, DACOR will remedy the defect without charge  
to you or subsequent users. The owner must provide proof of  
purchase upon request, and have the appliance accessible for  
service.  
* Warranty is null and void if non-CUL approved product is  
transported from the U.S.  
OUTsIDE ThE FIFTY sTATEs OF ThE U.s.A., ThE DIsTRICT  
OF COlUMBIA AND CANADA:  
LIMITED FIRST YEAR WARRANTY  
If your DACOR product fails to function within one year of  
the original date of purchase, due to a defect in material or  
workmanship, DACOR will furnish a new part, F.O.B. factory,  
to replace the defective part. All delivery, installation, and labor  
costs are the responsibility of the purchaser. The owner must  
provide proof of purchase upon request, and have the appliance  
accessible for service.  
8
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fold here  
NO POSTAGE  
NECESSARY  
IF MAILED  
IN THE  
UNITED STATES  
BUSINESS REPLY MAIL  
FIRST-CLASS MAIL PERMIT NO 1600 CITY OF INDUSTRY CA  
POSTAGE WILL BE PAID BY ADDRESSEE  
DACOR  
ATTN WARRANTY PROCESSING DEPT  
PO BOX 90070  
CITY OF INDUSTRY CA 91715-9907  
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WARRANTY INFORMATION  
IMPORTANT:  
Your warranty will not be activated until you activate it online or return this form to Dacor. If you have purchased more  
than one Dacor product, please return all forms in one envelope or activate the warranty for each product online.  
Please rest assured that under no conditions will Dacor sell your name or any of the information on this form for mailing list purposes. We  
are very grateful that you have chosen Dacor products for your home and do not consider the sale of such information to be a proper way  
of expressing our gratitude!  
Owner’s Name:  
Last (Please Print or Type)  
First  
Middle  
Street:  
City:  
State:  
Telephone:  
Zip:  
Zip:  
Purchase Date:  
Dealer:  
City:  
Email:  
State:  
Your willingness to take a few seconds to fill in the section below will be sincerely appreciated. Thank you.  
1. How were you first exposed to Dacor products? (Please check one only.)  
A. T.V. Cooking Show  
B. Magazine  
C. Appliance Dealer Showroom  
D. Kitchen Dealer Showroom  
E. Home Show  
F
Builder  
G. Architect/Designer  
H. Another Dacor Owner  
I. Model Home  
J. Other  
2. Where did you buy your Dacor appliances?  
A. Appliance Dealer  
B. Kitchen Dealer  
C. Builder Supplier  
D. Builder  
E. Other  
3. For what purpose was the product purchased?  
A. Replacement only  
B. Part of a Remodel  
C. New Home  
D. Other  
4. What is your household income?  
A. Under $75,000  
B. $75,000 – $100,000  
C. $100,000 – $150,000  
D. $150,000 – $200,000  
E. $200,000 – $250,000  
F. Over $250,000  
5. What other brands of appliances do you have in your kitchen?  
A. Cooktop  
B. Oven  
C. Dishwasher  
D. Refrigerator  
6. Would you buy or recommend another Dacor product?  
Yes  
No  
Comments:  
Thank you very much for your assistance. The information you have  
provided will be extremely valuable in helping us plan for the future  
and giving you the support you deserve.  
Web site:  
Corporate phone:  
(800) 793-0093  
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